XMR401AHD - Dictaphone Epcom - Free user manual and instructions

Product Type	Mobile Digital Video Recorder (MDVR)
Brand	Epcom
Model	XMR401AHD
Video Input	4 channels WD1 + 1 channel 720P IPC
Video Output	1 channel
Audio Input	5 channels (4 analog + 1 IPC)
Audio Output	1 channel
Video Compression	H.264
Audio Compression	ADPCM, G.711A, G.711U
Recording Resolution	Up to 720P (1280x720) digital
Display Split	1/4/9
Storage	2 x SD card slots
GPS	Yes, location tracking and speed detection
Interface	USB 2.0, RS232, Ethernet IPC (100M)
Alarm	8 inputs, 2 outputs
Speed Input	1 channel pulse
Power Input	DC 8-36V with ignition signal
Power Output	5V @ 500mA
Max Power Consumption	29W
Standby Power	~0W
Operating Temperature	-40°C to +70°C
Operating Humidity	8% - 90% (non-condensing)
Dimensions (LxWxH)	167.3 x 146.3 x 54.1 mm
Weight	0.83 kg
Control Modes	Easy Check, CP4, mouse

Frequently Asked Questions - XMR401AHD Epcom

Why can't the system start?

This is usually due to incorrect power connection. Check that the power wire is connected correctly, the ground wire is connected to the battery, the fuse is intact, the ACC signal voltage is above 7V, and the device key is closed.

Why does the MDVR restart repeatedly?

Insufficient voltage (below start-up threshold) or a faulty SD card can cause this. Check the power supply voltage and remove the SD card to see if it is defective.

What should I do if the device does not record?

First, ensure the SD card is installed, making good contact, and is formatted. Also verify that video signal is present from the camera.

Why is there no audio in the recorded file?

Check if an external microphone or audio-enabled camera is connected. In Video Channel Settings, confirm that Audio is enabled. Also, ensure the channel is recording normally.

How to troubleshoot GPS issues?

Verify the GPS antenna is correctly installed (silk print logo on holder) and not obstructed. Environmental factors like tunnels, tall buildings, or thunderstorms can also affect signal.

Why won't the device shut down in ignition switch mode?

Check if the ACC line is correctly connected and if voltage remains on the yellow wire when the key is off. Also, if a schedule recording is active, the device will not shut down until the task ends.

How do I update the firmware?

The manual does not detail firmware updates. Typically, you would copy the firmware file to an SD card and use the device menu or a manufacturer tool. Contact Epcom support for specific instructions.

How can I view recorded files?

Use local playback by selecting a channel and searching by date/time, channel, or event. You can also remove the SD card and view files on a computer.

What type of SD card is recommended?

The manual does not specify. For reliable operation, use industrial-grade SD cards with high endurance, Class 10 or UHS-I, and capacity up to 256GB or as supported by the device.

How to connect an external monitor?

Connect a monitor to the A/V OUT port on the rear panel. The output provides composite video and audio. Ensure the monitor supports PAL/NTSC and the appropriate resolution.

USER MANUAL XMR401AHD Epcom

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Composite photo showing a taxi driver at night, a row of white cars on a city street, and a bus with passengers (no visible text or signage)

User Manual For

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Mobile Digital Video Recorder

Notice

The information in this manual was current when published. The manufacturer reserves the right to revise and improve its products. All specifications are therefore subject to change without any notice.

The purpose of this manual is to kindly aid the user for the operation for our MDVR. The user should have a basic understanding of computer operation and basic knowledge of how to connect peripherals and make some settings.

Copyright

Under copyright laws, the content of this manual may not be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form, in whole or in part, without prior written consent of Streamax Technology Co., Ltd. Copyright (2013-2015)

Guarantee & Warnings

1) Electrical Apparatus Safety

All installation and operation should comply with local electrical safety norms.

2) Transportation

In the process of transportation, storage and installation, please avoid heavy stress, violent vibration, impact and water splashing.

3) Installation

Install the equipment in accordance with the requirements, handle carefully. Do not heavily press the equipment before the MDVR installation is finished.

4) Requirements on Engineers & Technicians

All the work of checking and maintenance should be done by qualified technicians and engineers. We do not undertake any responsibility caused by unauthorized modifications.

5) Requirements on Environment

The equipment should be installed and stored in a cool and dry place, away from direct sunlight, flammable or explosive substances, etc. Keep gaps not less than 3cm around the device to facilitate ventilation for cooling.

6) Accessories

Make sure to use accessories from the manufacturer recommended in the attachment.

Insulate circuit ground and metal shell for all the peripherals.

Before installation, please open the package and ensure that all parts are included.

If there are any problems, please contact us as soon as possible.

1. PRODUCT CHARACTERISTICS

1.1. OVERVIEW

XMR401HD is a functional Mobile Digital Video Recorder specially designed for vehicle video surveillance. It has a high-speed processor and embedded operating system, combining with the most advanced H.264 video compression / decompression technology, GPS positioning technology. It supports video recording in 720P, WD1, WHD1, WCIF, D1, HD1 and CIF formats. It is easy to use wi simple design, multi-functions, superior anti-vibration, flexible installation and high reliability.

1.2. SPECIFICATIONS

Function Overview		Preview, Recording, Playback, Locating
System	OS	Linux 3.0.8
	Control Mode	Easy Check, CP4, mouse
Video	Input	4 channels WD1+1 channel 720P
	Output	1 channel
	Total Resource	(4x25)FPS WD1 @ PAL / (4x30)FPS WD1 @ I +30FPS 720P
	Video Signal Standard	Electrical level: 1Vpp Impedance: 75Ω NTSC/PAL Optional
Audio	Input	5channels (1 channel IPC audio input)
	Output	1channel
	Audio Signal Standard	Electrical level: 2Vpp Input impedance: 4.7kΩ
Display	Display Split	1/4/9
	OSD	GPS information, alarm, vehicle No., speed, date/time
	Operation Interface	Semi-transparent GUI
Recording	Video/Audio Compression	Video: H.264
		Audio: ADPCM, G.711A G.711U
	Image Resolution	Analog:PAL:WD1(928X576),WHD1(928X288),WCIF(464X288),D1(704X576),HD1(704x288), CIF(352x288);NTSC:WD1(928X480),WHD1(928X240),WCIF(464X240),D1(704x480),HD1(704x240), CIF(352x240);Digital:720P(1280X720);
	Image Quality	1-8 levels adjustable (1 is the best)
	Recording Mode	Boot up/Manual/Schedule/Alarm
	Pre-recording	0-60minutes
	Post-recording	0-30 minutes
	Mirror/Dual Recording	Support
Playback	Playback Channel	1 channel by local playback
	Search Mode	Date/time, channel, event
	IPC Ethernet	6-pin DJ M12(100M x 1, PON power supply)
Locating	GPS	Location tracking, speed detection and time sync
Storage	SD	SD card x 2
Interface	USB	USB2.0 x 1
	RS232	RS232 x 1
	Sensor	8 inputs, 2 outputs
	Speed	1 channel pulse speed detection
	Intercommunication	I MIC interface
Power	Input	DC8-36V, Ignition signal
	Output	5V@500mA
	Max Power Consumption	29W
	Standby Power Consumption	≈0W
Physical Characteristic	Dimension (L × W × H)(mr)	167.3 x 146.3 x 54.1
	Weight	0.83Kg
Environment	Operating Temperature	-40°C- +70°C
	Operating Relative Humidity	8%-90% (No Condense)

1.3. SYSTEM DIAGRAM

1.4. EXTERNAL INTERFACE

DIMENSION (Unit: mm)

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FRONT PANEL

REAR PANEL

Serial No.	Print	Description
1	Power	DC 8-36 V Power Input
2	Sensor&Serial	The Interfaces of Serial Port and Switch
3	A/V IN1~4	Audio & Video Input 1-4
4	A/V OUT	Audio & Video Output
5	IPC	The Interface of PON Power Supply
6		GPS Antenna Interface

1.5. DEFINITION AND PICTURES OF EXTERNAL CABLES

ALARM CABLE DEFINITION

Coiled electrical cable with wires and connectors, no visible text or symbols

Close-up of a black and yellow cable with connector ends (no text or symbols visible)

Alarm and Serial Cables A/V OUT Cable

2. FREQUENTLY ASKED QUESTIONS

1) The system can't start?

Usually this problem results from the incorrect power connection. Please follow below steps to check the power connection:

1. Check the input power, whether the power wire is connected correctly, whether the ground wire is connected back to the battery, and whether the fuse on the power wire is in good condition.

2. Check whether the ACC signal wire input to the power is with voltage higher than 7 V.

3. Check whether the device key is closed.

2) The MDVR restarts uninterruptedly?

Please follow below steps to check it:

1. Check whether the voltage of MDVR is insufficient. If the voltage is less than the start-up voltage of the device, the device would always restart.

2. The problem in hard disk/SD card may cause the failure to start. Take off the storage part and check

whether it is broken down.

3) The device can't record?

Usually this problem results from the storage disk or camera. Please follow below steps to check if

1. Check whether the storage disk is installed, whether it is in good contact, and whether the disk car be read normally in computer.

2. Check whether the storage disk is formatted. The storage disk should be formatted before normally storing record files.

3. Check whether there is video signal input into the device from camera, and whether there is video/image on the screen.

4) There is no voice in record file?

Please follow below steps to check it:

1. Check whether there is an external pickup, or whether the camera features with the function of audio collection.

2. Access to Video Channel Settings, check if Audio is set on.

3. There must be video input into the channel for recording and it must record normally.

5) The GPS works abnormally?

Please follow below steps to check it:

1. Check whether the GPS antenna is installed correctly. There is a silk print logo on the GPS antenna holder behind the host device.

2. Check whether the antenna receiver is sheltered. It should not be covered by any stuff, which may cause it not to receive signals.

3. Environmental influence such as tree shades, being inside tunnel, driving near tall building or elevated roads, thunderstorms or other weather influence, etc. can also cause signal loss or receiving wrong signals.

6) The device can't shutdown in ignition switch mode?

Please follow below steps to check it:

1. Check if the ACC line connection mode is correct; and check whether there is voltage on ACC yellow line when the key is turned off.

2. If the device has been set with schedule recording, it can't shutdown if it is still during recording tir of the task table.