FS 4296-90 N - Freezer GRAM - Free user manual and instructions

Brand	Gram
Model	FS 4296-90 N
Product Type	Freezer
Refrigerant	R600a (flammable)
Temperature Control	Thermostat knob with settings 1 (warmest) to MAX (coldest)
Fast Freeze Function	Yes – turn knob to MAX 24 hours before freezing large amounts; amber indicator light
Defrost	Automatic (freezer compartment defrosts automatically)
Door Open Alarm	Yes – audio warning after 1 minute (optional feature)
Indicator Lights	Green (power), Amber (fast freeze), Red (high temperature alarm)
Storage Compartments	Drawers and flap
Adjustable Front Legs	Yes – for leveling
Door Reversible	Yes – instructions provided in manual
Recommended Ambient Temperature	≥10°C for initial operation; after stabilization can operate down to -15°C
Cleaning	Use lukewarm water and bicarbonate of soda; no abrasive cleaners
Power Supply	220-240 V ~ 50 Hz
Child Safety	Supervision required; ensure children do not play with appliance
Energy Efficiency Compliance	Complies with EU WEEE and RoHS directives

Frequently Asked Questions - FS 4296-90 N GRAM

What should I do if my freezer does not operate?

Check that the freezer is properly plugged into a wall socket. Ensure the fuse for the socket or the main fuse is not blown. If the issue persists, contact GRAM service.

Why is there condensation on the side wall of the freezer?

Condensation can occur due to very cold ambient conditions, frequent door opening, high humidity, or leaving the door ajar. Try reducing door openings, wiping with a dry cloth, and adjusting the thermostat to a warmer setting if needed.

The compressor is not running. What could be the cause?

After a power cut, the compressor may take up to 6 minutes to restart due to refrigerant pressure balancing. If it does not start after this period, check power supply and temperature settings, or contact GRAM service. Also, the freezer may be in a defrost cycle, which is normal.

Why is my freezer running frequently or for a long time?

Possible causes include: recent installation or loading with food, high ambient temperature, frequent door openings, leaving the door ajar, thermostat set too cold, or a faulty door seal. Check each and adjust accordingly. Opening doors less frequently can help.

How do I set the fast freeze function?

Turn the thermostat knob to the MAX position 24 hours before placing large amounts of fresh food in the freezer. The amber indicator will light up. After freezing, remember to turn the knob back to your desired setting.

What does the red indicator light mean?

The red indicator is a high temperature alarm. It activates when the appliance is overloaded with fresh food, the door is left open, or the internal temperature is too high. It remains on until the preset temperature is reached. If it stays on for more than 24 hours, contact service.

How should I clean my freezer?

Unplug the freezer before cleaning. Use lukewarm water with a teaspoon of bicarbonate of soda per pint for the interior. Wipe the cabinet with lukewarm water. Avoid using harsh cleaners, abrasive tools, or chlorine-based products on exterior surfaces.

Why is there a bad odor inside the freezer?

Clean the interior thoroughly with a sponge and lukewarm water or carbonated water. Check if certain containers or packaging are causing the smell and replace them if needed.

The door is not closing properly. What should I check?

Ensure that food packaging is not obstructing the door. Check that the freezer is level on the floor using the adjustable front legs. Also verify that the floor is strong and level. Adjust the legs if necessary.

What are the energy-saving precautions for this freezer?

Do not leave the door open for long periods. Do not overload the freezer to ensure proper air circulation. Avoid installing the freezer under direct sunlight or near heat sources. Keep food in closed containers.

USER MANUAL FS 4296-90 N GRAM

Diagram showing a device with a lightning bolt and cable, no text or symbols present

Diagram showing a rectangular structure with upward and downward arrows indicating rotational or directional motion, no text or symbols present.

Alarm for åben dør:

Diagram showing a device with a lightning bolt and cable, no text or symbols present

Diagram showing a rectangular structure with upward and downward arrows indicating rotational or directional movement, no text or symbols present.

Diagram showing a device with a lightning bolt and cable, no text or symbols present

Pure electrical circuit lines without any symbols

Diagram showing a rectangular structure with upward and downward arrows indicating rotational or directional motion (no text or symbols)

graph TD
    A["Opening Door"] --> B["Clamping Clip"]
    B --> C["Sliding Pin"]
    C --> D["Opening Door with Bag"]
    D --> E["Clamping Ring"]
    E --> F["Sliding Ring with Bag"]
    F --> G["Slaging Ring with Bag"]
    G --> H["Clamping Ring with Bag"]
    H --> I["Slaging Ring with Bag"]
    I --> J["Slaging Ring with Bag"]
    J --> K["Slaging Ring with Bag"]
    K --> L["Slaging Ring with Bag"]
    L --> M["Slaging Ring with Bag"]
    M --> N["Slaging Ring with Bag"]
    N --> O["Slaging Ring with Bag"]
    O --> P["Slaging Ring with Bag"]
    P --> Q["Slaging Ring with Bag"]
    Q --> R["Slaging Ring with Bag"]
    R --> S["Slaging Ring with Bag"]
    S --> T["Slaging Ring with Bag"]
    T --> U["Slaging Ring with Bag"]
    U --> V["Slaging Ring with Bag"]
    V --> W["Slaging Ring with Bag"]
    W --> X["Slaging Ring with Bag"]
    X --> Y["Slaging Ring with Bag"]

4 Förberedelse

Diagram showing a device with a lightning bolt and cable, no text or symbols present

Pure electrical circuit lines without any symbols

Diagram showing directional arrows and curved arrows around a rectangular structure (no text or symbols)

Ovi auki -varoitus

graph TD
    A["Opening Door"] --> B["Clamping Clip"]
    B --> C["Sliding Pin"]
    C --> D["Opening Door with Clamping Clip"]
    D --> E["Clamping Ring"]
    E --> F["Sliding Bag"]
    F --> G["Opening Door with Clamping Ring"]
    G --> H["Clamping Lamp"]
    H --> I["Slaging Ring"]
    I --> J["Opening Door with Clamping Ring"]
    J --> K["Clamping Lamp"]
    K --> L["Slaging Ring"]
    L --> M["Opening Door with Clamping Ring"]
    M --> N["Clamping Lamp"]
    N --> O["Slaging Ring"]
    O --> P["Opening Door with Clamping Ring"]
    P --> Q["Clamping Lamp"]
    Q --> R["Slaging Ring"]
    R --> S["Opening Door with Clamping Ring"]
    S --> T["Clamping Lamp"]
    T --> U["Slaging Ring"]
    U --> V["Opening Door with Clamping Ring"]
    V --> W["Clamping Lamp"]

4 Valmistelu

Your product has been produced in modern plants and checked under the most meticulous quality control and we hope that your product, will provide you with an effective service.

We recommend you to carefully read the entire user guide before using your product and to keep the user guide at hand for future references.

This user guide

• Will help you to use your appliance in a fast and safe way.
• Read the user guide before installing and operating your product.
• Follow the instructions, especially those for safety.
• Keep the user guide in an easily accessible place as you may need it later.
• Besides, read also the other documents provided with your product.
  Please note that this user guide may be valid for other models as well.

Symbols and their descriptions

This user guide contains the following symbols:

i Important information or useful tips.

⚠ Warning against dangerous conditions for life and property.

⚠ Warning against electric voltage.

1 Your Freezer 4

2 Important Safety Warnings 5

Intended use ....5

General safety ....5

Compliance with WEEE Directive and

Disposing of the Waste Product: .....8

Compliance with RoHS Directive: .....9

Package information 9

HC Warning 9

Energy-saving precautions .....9

3 Installation 10

Points to be considered when re-transporting your freezer ....10

Before operating your freezer .....10

Before starting to use your freezer check the following: 10

Disposing of the packaging .....11

Disposing of your old freezer .....11

Dispose of your old freezer without harming the environment. .....11

Placing and Installation .....11

4 Preparation 12

Adjusting the legs 13

Door Open Warning 13

5 Using your cooler/freezer 15

Setting the operating temperature ...15

Freezing 16

Freezing fresh food 18

Recommendations for preservation of frozen food ....18

Placing the food 19

Deep-freeze information .....19

6 Maintenance and cleaning 20

Protection of plastic surfaces .....20

7 Recommended solutions for the problems 21

1 Your Freezer

1. Control Panel
2. Flap
3. Drawers
4. Adjustable front feet

i Figures that take place in this instruction manual are schematic and may not correspond exactly with your product. If the subject parts are not included in the product you have purchased, then it is valid for other models.

2 Important Safety Warnings

Please read through the following information. If this information is not followed, personal injury or material damage may occur and all warranty and reliability commitments will become invalid.

Intended use

• This product is designed for domestic use.
• It should not be used outdoors. It is not appropriate to use it outdoor even if the place is covered with a roof.

General safety

• When you want to dispose of the product, we recommend you to consult the authorized service in order to get information on disposal and available facilities.
• Consult GRAM service for all your questions and problems related to the refrigerator.
• Vapor and vaporized cleaning materials

should never be used in connection with the cleaning and defrosting of your refrigerator. In such cases, the vapor might get in contact with the electrical parts and cause short circuit or electric shock.

• Never use the equipment from your refrigerator such as the door as a support or a step.
• Do not use electrical devices inside the freezer.
• Do not damage the cooling circuit, where the refrigerant is circulating, with drilling or cutting tools. The refrigerant that might blow out when the gas channels of the evaporator, pipe extensions or surface coatings are punctured may cause skin irritations and eye injuries.

• Do not cover or block the ventilation holes on your refrigerator with any material.

• Repairs of the electrical appliances must only be made by qualified people. Repairs performed by unqualified people may cause a risk for the user.

• In case of any failure, maintenance or repair, disconnect your refrigerator's mains supply by either turning off the relevant fuse or by unplugging your appliance.
• Do not pull the cable when pulling out the plug.
• Flammable items or products that contain flammable gases (e.g. spray) as well as explosive materials must never be kept in the appliance.

• Do not use mechanical devices or other means to accelerate the defrosting process, other than the ones recommended by the manufacturer.

• Do not operate a damaged freezer. Consult GRAM service if you have any doubts.

• Electrical safety of your will only be covered by the guarantee be covered by the guarantee if the earth system in your house complies with standards.
• Exposing the product to rain, snow, sun and wind is dangerous with respect to electrical safety.
• Contact the GRAM service when there is a power cable damage and etc. so that it will not create a danger for you.
• Never plug the freezer into the outlet during installation or a, risk of death or serious injury may occur.
• This freezer is only only designed for storing food. It should not be used for any other purposes.

- The label that describes the technical specification of the product is located on the inner left side of the freezer.

- Do not connect the freezer to electronic energy saving systems which turn off the electricity as they may damage the product.

- If the power supply is disconnected in manually controlled freezers please wait for at least 5 minutes before reconnecting the power.

- This user guide should be passed to the next owner of the freezer if the ownership changes.

- When moving the freezer make sure that you do not damage the power cord. In order to prevent fire the power cord must not be twisted. Heavy objects should not be placed on the power cord. When the freezer is plugged into the socket do not touch the power outlet with wet hands.

Diagram showing a device with a lightning bolt and cable, no text or symbols present

- Do not connect the freezers if the electric outlet is loose.

- Do not splash water directly on the outer or inner parts of the freezer due to safety.

- Do not spray inflammable materials such as propane gas etc near the freezer due to the risk of fire and explosion.

- Do not place objects filled with water on top of the freezer as it may result in electric shock or fire.

- Do not overload the freezer with excess food. The excess food may fall out when the door is opened resulting in injuring you or damaging the freezer. Do not place objects on top

of the refrigerator as the objects may fall out when opening or closing the freezer door.

• If the freezer will not be operated for an extended period of time it should be unplugged. A problem in the electrical cable insulation may result in fire.
• The tip of the electric plug should be cleaned regularly otherwise it may cause fire.
• The freezer may move when the adjustable feet are not positioned firmly on the floor. By using the adjustable feet you can ensure that the freezer is positioned firmly on the floor.
• Do not pull the freezer by the door handle when moving the product as it may disconnect the handle from the refrigerator.
• If you want to place two products side by side, we recommend you to buy a decoration kit, which includes a

mat to be placed on the side of the product. A decoration part is placed between the products to hide the gap between the products.

Child safety

• Children should be supervised to ensure that they do not play with the appliance

Compliance with WEEE Directive and Disposing of the Waste Product:

This product complies

with EU WEEE Directive (2012/19/EU). This product bears a

classification symbol for waste electrical and electronic equipment (WEEE).This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling. Do not dispose of the waste product with normal domestic and other wastes at the end of its

service life. Take it to the collection center for the recycling of electrical and electronic equipment. Please consult your local authorities to learn about these collection centers.

Compliance with RoHS Directive:

The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

Package information

Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

HC Warning

- This product is equipped with a cooling system that contains R600a:

This gas is flammable. Therefore, pay attention not to damage the cooling system and piping during usage and transportation. In the event of damage, keep your product away from potential fire sources that can cause the product to catch a fire and ventilate the room in which the unit is placed.

Energy-saving precautions

• Do not leave the door of your freezer open for a long time.
• Do not overload your freezer so that the air circulation inside of it is not prevented.
• Do not install your freezer under direct sunlight or near heat emitting appliances such as ovens, dishwashers or radiators.
• Pay attention to keep your food in closed containers.

3 Installation

⚠️ Please remember that the manufacturer shall not be held liable if the information given in the user guide is not observed.

Points to be considered when re-transporting your freezer

1. Your freezer must be emptied and cleaned prior to any transportation.
2. Shelves, accessories, etc. have to be fastened securely by adhesive tape against any jolt before packaging the freezer.
3. The packaging must be tied with thick tapes and strong ropes and the rules of transportation printed on the package must be followed.

Please do not forget...

That recycled material is an indispensable source for the nature and for our national resources. If you would like to contribute to the recycling of the packaging materials, you can get further information from the environmental bodies or local authorities.

Before operating your freezer

Before starting to use your freezer check the following:

1. The interior of the freezer has to be dry and it is possible for the air to circulate freely at the back of the appliance.

2. You can install the 2 spacers as illustrated in the figure. The spacers will provide the required distance between your freezer and the wall in order to allow the air to circulate. (The illustrated figure is only an example and does not match exactly with your product.)

1. Clean the interior of the freezer as recommended in the "Maintenance and cleaning" section.

2. Plug the freezer into the outlet.

3. You will hear a noise as the compressor starts up. The liquid and gases sealed within the refrigeration system may also give rise to noise, even if the compressor is not running and this is quite normal.

4. The front edges of the freezer may feel warm. This is normal. These areas are designed to be warm to avoid condensation.

Electric connection

Connect your product to a grounded socket which is being protected by a fuse with the appropriate capacity. Important:

• The connection must be in accordance with the national regulations.
• The power cable plug must be easily accessible after installation.
• Extension cords and sockets with several plugs must not be used for connection.

A damaged power cable must be replaced by an authorised electrician.

Disposing of the packaging

The packaging may be dangerous for children. Keep it out of the reach of children or dispose of it by classifying it in accordance with the waste instructions. Do not dispose of it together with the normal household waste.

The packaging from your freezer is made from recyclable materials.

Disposing of your old freezer

Dispose of your old freezer without harming the environment.

- You may consult your authorised retailer or the recycling depot in your municipality about the disposal of your freezer.

Before disposing of your freezer, cut out the electric plug and, if there are any locks on the door, make them inoperable in order to protect children from any danger.

Placing and Installation

1. There must be appropriate air ventilation around your freezer in order to achieve an efficient operation.
2. Place your freezer on a level floor to prevent jolts.
3. Do not keep your freezer in ambient temperatures under 10^ C.

4 Preparation

• Your refrigerator should be installed at least 30 cm away from heat sources such as hobs, ovens, central heater and stoves and at least 5 cm away from electrical ovens and should not be located under direct sunlight.
• The ambient temperature of the room where you install your refrigerator should at least be 10^ C. Operating your refrigerator under cooler conditions than this is not recommended with regard to its efficiency.
• Please make sure that the interior of your refrigerator is cleaned thoroughly.
• If you want to place two products side by side, we recommend you to buy a decoration kit which includes a mat to be placed on the side of the product. A decoration part is placed between the products to hide the gap between the products.
• When you operate your refrigerator for the first time, please observe the following instructions during the initial six hour.
• The door should not be opened frequently.
• It must be operated empty without any food in it.
• Do not unplug your refrigerator. If a power failure occurs out of your control, please see the warnings in the “Recommended solutions for the problems” section.
• Original packaging and foam materials should be kept for future transportations or moving.

- This appliance is designed to operate at temperatures specified in the table below is equipped with Advanced Electronic Temperature Control System [AETCS] which ensures that at the advised setting [4 - four on the knob] the frozen food in the freezer will not defrost even if the ambient temperature falls as low as -15 °C. When first installed the product MUST NOT be placed in low ambient temperatures because the freezer will not reduce to it's standard operating temperature. Once it has reached its steady operating state it can be re-located. So you may then install your appliance in a garage or an unheated room without having to worry about frozen food in the freezer being spoilt. However at low ambient temperatures mentioned above, fridge contents are likely to freeze, so check and consume food in the fridge accordingly. When the ambient temperature returns to normal, you may change the knob setting to suit your needs.

- If the ambient temperature is below 0°C, the food in the fridge compartment will freeze. So, we recommend you don't use the fridge compartment in such low ambient conditions. You can continue using the freezer compartment as usual.

Adjusting the legs

If your refrigerator is unbalanced;

You can balance your refrigerator by turning its front legs as illustrated in the figure. The corner where the leg exists is lowered when you turn in the direction of black arrow and raised when you turn in the opposite direction. Taking help from someone to slightly lift the refrigerator will facilitate this process.

Door Open Warning

(This feature is optional)

An audio warning signal will be given when the door of your product is left open for at least 1 minute. This warning will be muted when the door is closed or any of the display buttons (if any) are pressed.

Diagram showing a beam supported at both ends with curved arrows indicating rotational motion (no text or symbols)

Reversing the doors

Proceed in numerical order.

graph TD
    A["Opening Door"] --> B["Clamping"]
    B --> C["Sliding"]
    C --> D["Opening Back"]
    D --> E["Clamping"]
    E --> F["Sliding"]
    F --> G["Opening Back"]
    style A fill:#f9f,stroke:#333
    style D fill:#f9f,stroke:#333
    style E fill:#f9f,stroke:#333
    style G fill:#f9f,stroke:#333

5 Using your cooler/freezer

Setting the operating temperature

The operating temperature is regulated by the temperature control.

1 = Lowest cooling setting (Warmest setting)

MAX. = Highest cooling setting (Coldest setting)

Please choose the setting according to the desired temperature.

The interior temperature also depends on ambient temperature, the frequency with which the door is opened and the amount of foods kept inside.

Frequently opening the door causes the interior temperature to rise.

For this reason, it is recommended to close the door again as soon as possible after use.

The normal storage temperature of your appliance should be -18 °C (0 °F). Lower temperatures can be obtained by adjusting the thermostat knob towards Position MAX.

We recommend checking the temperature with a thermometer to ensure that the storage compartments are kept to the desired temperature. Remember to take the reading immediately since the thermometer temperature will rise very rapidly after you remove it from the freezer.

Indicator lights

There are three coloured indicator lights located inside the appliance which show the operating mode of the freezer.

Amber Indicator

Illuminates when the thermostat knob is turned to MAX. position and stays on until the fast freeze operation is deactivated manually.

Fast-freeze operation is for freezing fresh food.

Green Indicator

Illuminates when the appliance is connected to the mains and will glow as long as there is electricity present. The green indicator does not give any indication of the temperature inside the freezer.

Red Indicator High Temperature Alarm

After the appliance is turned on for the first time the alarm is not active for 12 hours (The red LED indicator is switched off).

After this period of time the red LED indicator is switched on in the following situations:

-If the appliance is overloaded with fresh food -If the door is left open by mistake.In these situations the red LED indicator will continue to be switched on until the appliance reaches the preset temperature. If the red LED indicator is still switched on then wait for 24 hours before calling service.

Thermostat knob

The thermostat knob is located on the indicator light frame.

Important:

When you press the fast-freeze switch or adjust the set temperature, there may be a short delay before the compressor starts to operate. This is normal and not a compressor fault.

Freezing

Freezing food

You can use the appliance for freezing fresh food as well as for storing pre-frozen food.

Please refer to the recommendations given on the packaging of your food.

- Attention

Do not freeze fizzy drinks, as the bottle may burst when the liquid in it is frozen.

Be careful with frozen products such as coloured ice-cubes.

Do not exceed the freezing capacity of your appliance in 24 hours. See the rating label.

In order to maintain the quality of the food, the freezing must be effected as rapidly as possible.

Thus, the freezing capacity will not be exceeded, and the temperature inside the freezer will not rise.

- Attention

Keep the already deep-frozen food always separated with freshly placed food.

When deep-freezing hot food, the cooling compressor will work until the food is completely frozen. This can temporarily cause excessive cooling of the refrigeration compartment.

If you find the freezer door difficult to open just after you have closed it, don't worry. This is due to the pressure difference which will equalize and allow the door to open normally after a few minutes.

You will hear a vacuum sound just after closing the door. This is quite normal.

Fast freeze

If large amounts of fresh food are going to be frozen, adjust the control knob to max. 24 hours before putting the fresh food in the fast freeze compartment.

It is strongly recommended to keep the knob at MAX. position at least 24 hours to freeze maximum amount of fresh food declared as freezing capacity. Take special care not to mix frozen food and fresh food.

Remember to turn the thermostat knob back to its previous position once food has frozen.

Defrosting

The freezer compartment defrosts automatically.

Freezing fresh food

- It must be preferred to wrap or cover the food before placing them in the refrigerator.

- Hot food must cool down to the room temperature before putting them in the refrigerator.

- The foodstuff that you want to freeze must be fresh and in good quality.

- Foodstuff must be divided into portions according to the family's daily or meal based consumption needs.

- The foodstuff must be packaged in an airtight manner to prevent them from drying even if they are going to be kept for a short time.

- Materials to be used for packaging must be tear-proof and resistant to cold, humidity, odor, oils and acids and they must also be airtight. Moreover, they must be well closed and they must be made from easy-to-use materials that are suitable for deep freeze usage.

- Frozen food must be used immediately after they are thawed and they should never be re-frozen.

- Please observe the following instructions to obtain the best results.

1. Do not freeze too large quantities of food at one time. The quality of the food is best preserved when it is frozen right through to the core as quickly as possible.

2. Placing warm food into the freezer compartment causes the cooling system to operate continuously until the food is frozen solid.

3. Take special care not to mix already frozen food and fresh food.

Recommendations for preservation of frozen food

• Prepacked commercially frozen food should be stored in accordance with the frozen food manufacturer's instructions for a ✦*** (4 star) frozen food storage compartment.
• To ensure that the high quality achieved by the frozen food manufacturer and the food retailer is maintained, the following should be remembered:
• Put packages in the freezer as quickly as possible after purchase.
• Ensure that contents are labeled and dated.
• Do not exceed "Use By", "Best Before" dates on the packaging.

Defrosting

The freezer compartment defrosts automatically.

Placing the food

Freezer compartment shelves	Various frozen food such as meat, fish, ice cream, vegetables and etc.
Egg tray Egg
Fridge compartment shelves	Food in pans, covered plates and closed containers
Fridge compartment door shelves	Small and packaged food or drinks (such as milk, fruit juice and beer)
Crisper Vegetables and fruits
Freshzone compartment	Delicatessen products (cheese, butter, salami and etc.)

Deep-freeze information

Food must be frozen as rapidly as possible when they are put in a refrigerator in order to keep them in good quality.

It is possible to keep the food for a long time only at -18^ C or lower temperatures.

You can keep the freshness of food for many months (at -18^ C or lower temperatures in the deep freeze).

WARNING!

- Foodstuff must be divided into portions according to the family's daily or meal based consumption needs.

- Foodstuff must be packaged in an

airtight manner to prevent them from drying even if they are going to be kept for a short time.

- Materials necessary for packaging:

- Cold resistant adhesive tape

- Self adhesive label

- Rubber rings

- Pen

Materials to be used for packaging the foodstuff must be tear-proof and resistant to cold, humidity, odor, oils and acids.

Foodstuff to be frozen should not be allowed to come in contact with the previously frozen items to prevent their partial thawing.

Frozen food must be used immediately after they are thawed and they should never be re-frozen.

6 Maintenance and cleaning

⚠️ Never use gasoline, benzene or similar substances for cleaning purposes.
⚠️ We recommend that you unplug the freezer before cleaning.

• Never use any sharp abrasive instrument, soap, household cleaner, detergent and wax polish for cleaning.
• Use lukewarm water to clean the cabinet of your freezer and wipe it dry.
• Use a damp cloth wrung out in a solution of one teaspoon of bicarbonate of soda to one pint of water to clean the interior and wipe it dry.
• If your freezer is not going to be used for a long period of time, unplug the power cable, remove all food, clean it and leave the door ajar.
• Check door seals regularly to ensure they are clean and free from food particles.

⚠️ To remove door racks, remove all the contents and then simply push the door rack upwards from the base.

⚠️Never use cleaning agents or water that contain chlorine to clean the outer surfaces and chromium coated parts of the product. Chlorine causes corrosion on such metal surfaces.

Protection of plastic surfaces

- Do not put liquid oils or oil-cooked meals in your freezer in unsealed containers as they may damage the plastic surfaces of your freezer. In case of spilling or smearing oil on the plastic surfaces, clean and rinse the relevant part of the surface at once with warm water.

7 Recommended solutions for the problems

Please review this list before calling the GRAM service. It might save you time and money. This list includes frequent complaints that are not arising from defective workmanship or material usage. Some of the features described here may not exist in your product.

The freezer does not operate.

Is the freezer properly plugged in? Insert the plug to the wall socket.Is the fuse of the socket to which your freezer is connected to or the main fuse blown out? Check the fuse.

Condensation on the side wall of the freezer.

Very cold ambient conditions. Frequent opening and closing of the door. Highly humid ambient conditions. Leaving the door ajar. Switching the thermostat control to a colder temperature.Decreasing the time the doos is left open or using it less frequently.Wipe the condensation using a dry cloth and check if it persists.

The compressor is not running

In case of an electrical cut the freezer cannot start up right away as the compressor has to balance the refrigerant pressure in the cooling system of the freezer. The alignment of the refrigerant pressure will lead to a postponement of the start up by 6 minutes. Please contact GRAM service if the freezer does not start up at the end of this period.The freezer is in the defrost cycle. This is normal for a full-automatically defrosting freezer. The defrostning cycle occurs periodically.Your freezer is not plugged into the socket. Make sure that the plug fits properly into the socket.Are the temperature adjustments correctly made?The power might be cut off.

The freezer is running frequently or for a long time.

• Your new product may be wider than the previous one. This is quite normal. Large freezers operate for a longer period of time.
• The ambient room temperature may be high. This is quite normal.
• The freezer might have been plugged in recently or might have been loaded with food. Cooling down of the freezer completely may last for a couple of hours longer.
• Large amounts of hot food might have been put in the freezer recently. Hot food causes longer running of the freezer until it reaches the safe storage temperature.
• The door might have been opened frequently or left ajar for a long time. The warm air that has entered into the freezer causes the freezer to run for longer periods of time. Open the door less frequently.
• The freezer door might have been left ajar. Check if the door is tightly closed.
• The freezer is adjusted to a very low temperature. Adjust the freezer temperature to a warmer degree and wait until the temperature is achieved.
• The door seal of the freezer may be soiled, worn out, broken or not placed properly. Clean or replace the seal. A damaged or broken sea causes the freezer to run for a longer period of time in order to maintain the current temperature.

The food kept in the fridge compartment drawers are freezing.

- The fridge temperature might have been adjusted to a very low temperature. Adjust the fridge temperature to a warmer degree and check.

The temperature in the freezer is very high.

• The fridge temperature might have been adjusted to a very high degree. Change the temperature of the freezer until the freezer temperature reaches to a sufficient level.
• The door might have been opened frequently or left ajar for a long time; open it less frequently.
• The door might have been left ajar; close the door completely.
• Large amount of hot food might have been put in the refrigerator recently. Wait until the fridge reaches the desired temperature.
• The refrigerator might have been plugged in recently. Cooling down of the refrigerator completely takes time.

The operation noise increases when the refrigerator is running.

- The operating performance of the refrigerator may change due to the changes in the ambient temperature. It is normal and not a fault.

Vibrations or noise.

The floor is not level or it is weak. The refrigerator rocks when moved slowly.Make sure that the floor is strong enough to carry the freezer, and that the floor is level.The noise may be caused by the items put onto the refrigerator. Items on top of the refrigerator should be removed.

There are noises coming from the refrigerator like liquid spilling or spraying.

Liquid and gas flows happen in accordance with the operating principles of your refrigerator. It is normal and not a fault.

There is a noise like wind blowing.

Fans are used in order to cool the refrigerator. It is normal and not a fault.

Condensation on the inner walls of the refrigerator.

Hot and humid weather increases icing and condensation. It is normal and not a fault.The door might have been left ajar; make sure that the door is closed fully.The door might have been opened frequently or left ajar for a long time; open it less frequently.

Humidity occurs on the outside of the refrigerator

There might be humidity in the air; this is quite normal in humid weather. When the humidity is less, condensation will disappear.

A bad odor inside the refrigerator.

The interior of the refrigerator must be cleaned. Clean the the interior of the refrigerator with a sponge, lukewarm water or carbonated water.Some containers or packaging might cause the smell. Use a different container or different brand packaging..

The door is not closing.

Food packaging may prevent the door from closing. Replace the packaging that are obstructing the door.The refrigerator is not completely upright on the floor and rocking when slightly moved. Adjust the elevation screws.The floor is not level or strong. Make sure that the floor is level and capable to carry the refrigerator.

The vegetable drawers are stuck.

The food might be touching the ceiling of the drawer. Rearrange food in the drawer.

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