U3TRAVELDOCK2 - Computer Accessories i-TEC - Free user manual and instructions

Product Type	USB 3.0 Travel Dual Docking Station
Brand	i-TEC
Model	U3TRAVELDOCK2
Video Ports	1x DVI-I, 1x HDMI
USB Ports	2x USB 3.0 Type A
Maximum Resolution	Full HD+ (2048 x 1152 pixels)
Connection to Computer	1x USB 3.0 cable (35 cm)
Power Supply	5V/2A DC (adapter not included)
LED Indicator	Lights up when connected to USB port
Chipset	DisplayLink DL-3900
Supported Operating Systems	Windows XP SP3 / Vista / 7 / 8 / 8.1 / 10 (32/64 bit), Mac OS X
Minimum System Requirements	Intel Pentium 1.2 GHz, 512 MB RAM, free USB 3.0/2.0 port
Package Contents	Docking station with cable, CD with drivers, Quick Start guide
Installation Requirement	Drivers must be installed before connecting the docking station
Compatible with DVI-VGA Adapter	Yes (adapter not included)
Audio Support	Via HDMI (not supported on Mac OS X over USB 3.0)
USB 3.0 Backward Compatibility	Works with USB 2.0 (reduced speed)
Certifications	CE, FCC Class B, WEEE

Frequently Asked Questions - U3TRAVELDOCK2 i-TEC

What are the primary graphics card requirements for DisplayLink chipsets in i-tec adapters?

DisplayLink works with all Intel, NVidia, ATI/AMD, and VIA graphics cards. It does not support SiS or Matrox cards, nor multiple graphics cards, ATI CrossFire, or NVIDIA SLI configurations. NVIDIA GeForce Go 7700/7900 may require earlier software releases.

After installation of Windows 8.1/10 the equipment stopped functioning. What should I do?

Install the most recent drivers from the i-tec website. Windows 8.1 is supported from DisplayLink 7.4, and Windows 10 from DisplayLink 7.9.

After installation of Mac OS X 10.9 Mavericks the equipment stopped functioning. What should I do?

Install the most recent drivers from the i-tec website. Mac OS X 10.9 Mavericks is supported from DisplayLink 2.1.

I am using Mac OS X and the audio output is not functioning. Why?

Current drivers for Mac OS X do not support audio when connected via USB 3.0. Audio works only when connected to a USB 2.0 port.

The docking station is not functioning with a tablet and Windows 8. What can I do?

Install the most recent drivers version 7.2 M0 or higher from the DisplayLink support website.

I have a problem detecting the USB 3.0 docking station in the USB 3.0 port. Why?

The issue may be caused by outdated drivers for the USB 3.0 chipset. Download and install the most recent drivers for your USB 3.0 controller (Intel, Renesas, Via, AS Media, Fresco Logic, Etron).

How to properly install the USB 3.0 docking station in Windows?

Do not connect the docking station before installing the drivers. First install the latest DisplayLink drivers (for DL-3900) from the DisplayLink support page. Then connect the docking station; remaining drivers will install automatically.

How can I use a VGA monitor?

Use a DVI-I to VGA adapter connected to the DVI-I output.

During installation, a message about VBScript appears and the device cannot be installed. What should I do?

This is a Microsoft error. Refer to Microsoft support article https://support.microsoft.com/en-us/kb/949140 for a fix.

The equipment will not charge my Apple/Samsung tablet. Why?

Some manufacturers protect their products and require original or licensed chargers. Standard charging is done via the device's own AC adapter. For Apple devices, ASUS Ai Charger software may help in Windows.

USER MANUAL U3TRAVELDOCK2 i-TEC

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EN

Read carefully the user manual before assembly - installation - commissioning. Protect yourself and avoid damaging your equipment.

DE

DECLARATION OF CONFORMITY 29

FCC....30

PRODUCT OVERVIEW

1. 1x DVI-I port – for connecting the monitor
2. 1x HDMI port – for connecting the monitor
3. 2x USB 3.0 port type A – for connecting the USB equipment to the docking station
4. Power jack (power adapter with output: 5V/2A is not included)
5. LED indicator – lights up after connecting to the USB port of notebook / tablet / PC
6. 1x USB 3.0 cable – for connecting the docking station to a notebook / tablet / PC

INTRODUCTION

Thank you for purchasing i-tec docking station which thanks to its compact dimensions, low weight and absence of the power adapter is a convenient companion for traveling users. The docking station will allow you easy and faster connection of your favorite equipment to your notebook / tablet / PC using a single USB cable.

The docking station is equipped with a HDMI and a DVI-I port for connecting of external monitor or data projector. Both ports, HDMI and DVI-I, can be used simultaneously. For connection of SUB-VGA monitor have to be used DVI-VGA adapter (not included). You can use modern plasma or LCD monitors or TV sets as the display equipment. The graphic chip, which makes the heart of the docking station, supports the Full HD+ (2048 x 1152 pixels) resolution.

You can use the USB 3.0 ports for connecting a keyboard, a mouse, an external disk, a printer and other peripheries or you can use if for connection of a USB HUB providing you with more free USB ports. In this case we recommend using a USB HUB with external power supply.

CONTENT OF THE PACKAGE

• i-tec USB 3.0 docking station with cable (35 cm)
• CD with the drivers and the manuals
- Quick Start

SYSTEM REQUIREMENTS

• Hardware requirements: notebook / tablet with OS Win / PC or Mac with a free port USB 3.0 / 2.0. If you have USB 2.0, the data transfer speed will be reduced. Processor Intel Pentium 1.2 GHz and higher, 512 MB RAM.
  • Operating system: Windows XP SP3 / Vista / 7 / 8 / 8.1 / 10 32/64 bit, Mac OS X.
• For playing a DVD on an additional monitor the processor shall be at least Intel Pentium 2.0 and higher, 1 GB RAM and a screen resolution shall be 800x600 and 16 colors.

CAUTION!

Before the installation on the USB 3.0 port make sure, that you have the most recent drivers installed for this port (for the USB 3.0 controller into notebook / tablet / PC). Products with the USB 3.0 SuperSpeed technology have been used since 2010; however, the drivers for the supported equipment are still undergoing some fine tuning. Your notebook / tablet / PC needs to be equipped with the USB 3.0 interface so that you can utilize the advantages of the fast USB 3.0 equipment. Its problem free function is ensured by the chipset which needs to have the current drivers available. Problems that you can encounter during the installation or use of our USB 3.0 equipment are very often caused by the installed outdated drivers for the USB 3.0 controller or chipset of your notebook / tablet / PC. Other problems can be caused by outdated firmware of the USB 3.0 port controller. Most frequently it is one of the following manufacturers: Intel, Renesas (former NEC), Via (VLI), AS Media, Fresco Logic, Etron.

The most recent drivers for the i-tec products you can find on our website www.i-tec-europe.eu in the "Download" tab for the individual products.

Note:

Installation of the audio ports (for support of HDMI transfers) and the USB 3.0 port type A is automatic from the system; other ports need to be installed from the supplied CD.

Before the first connection of the docking station to a notebook / tablet / PC it is necessary first to install the video ports from the supplied CD and only then to connect the equipment to the docking station.

i-tec USB 3.0 Travel Dual Docking Station

INSTALLATION OF DRIVERS IN WINDOWS XP SP3 / VISTA / 7 / 8 / 8.1 / 10 (32/64 BIT VERSION)

Before the first use do not connect the docking station to the notebook / tablet / PC, until you install the corresponding drivers for the video ports from the supplied CD. The equipment drivers need to be installed only before the first use.

Insert the CD with the drivers to the CD drive or download the required software from our website www.i-tec-europe.eu from the „Download“ tab for this product. Install the drivers according to the following procedure:

For the DVI / HDMI port select the installation from the Setup.exe file in the directory on the CD:/ or run the downloaded file, select the language of the installation and follow the instructions on the screen.

Note:

In Windows Vista / 7 / 8 / 8.1 / 10 install the DVI / HDMI port as the „Administrator“. The monitor may be flashing during the installation of the drivers – this is a standard process. After the completion of the installation we recommend restarting the notebook / tablet / PC.

HARDWARE INSTALLATION (CONNECTING THE DOCKING STATION TO A NOTEBOOK / TABLET / PC)

1. Turn ON the notebook / tablet / PC.
2. Connect the USB 3.0 cable of the docking station to a free USB 3.0 / 2.0 port of your notebook / tablet / PC.
3. Subsequently, the automatic installation of the ports in the individual systems will start.
4. After the completion of the installation restart the notebook / tablet / PC.

INSTALLATION OF DRIVERS IN MAC OS X

Before the first use do not connect the docking station to the MacBook / PC, until you install the corresponding drivers for the DVI / HDMI port from the supplied CD. The equipment drivers need to be installed only before the first use.

Insert the CD with the drivers to the CD drive or download the required software from our website www.i-tec-europe.eu from the „Download“ tab for this product. Install the drivers according to the following procedure:

For the DVI / HDMI port select the installation from the DisplayLink_MacOSX.dmg file in the directory on the CD:/ or run the downloaded file. Decompress the file on the desktop of your MacBook / PC as a virtual disc, select "Drivers" and then „DisplayLink Software Installer“. Then select the language of the installation and follow the instructions on the screen. Enter the user password if necessary.

The monitor may be flashing during the installation of the drivers – this is a standard process. After the completion of the installation restart the MacBook / PC.

HARDWARE INSTALLATION (CONNECTING THE DOCKING STATION TO A MACBOOK / PC)

1. Turn ON the MacBook / PC.
2. Connect the USB 3.0 cable of the docking station to a free USB 3.0 / 2.0 port of your notebook / tablet / PC.

3. Subsequently, the automatic installation of the ports in the individual systems will start.

4. After the completion of the installation restart the MacBook / PC.

FREQUENTLY ASKED QUESTIONS

Question: What are the primary graphics card requirements for DisplayLink chipsets in i-tec graphic adapters and docking stations?

Answer: DisplayLink graphic chipsets are secondary displays. There currently needs to be a primary graphics card in the system. Windows XP: Under Windows XP, DisplayLink install their own virtual graphics adapters under device manager and Windows Display Properties. These are independent of the primary graphics card. Windows Vista and later: Under windows Vista onwards, the DisplayLink graphics driver works closely with the primary graphic card. DisplayLink works with all Intel, NVidia, ATI/AMD, NVidia and VIA graphics cards. DisplayLink do not support the SiS or Matrox graphics cards. DisplayLink may not work if there are multiple graphics cards installed in the PC. DisplayLink does not support ATI crossfire or NVIDIA SLI configurations. NVIDIA GeForce Go 7700/7900 from v6.3 software. If using DisplayLink with these graphics card, please use an earlier software release.

Question: After installation of Windows 8.1 / 10 the equipment stopped functioning. In Windows 8 it worked without problems.

Answer: Please install the most recent drivers from our website that you can find in the „Download“ tab for the given product. Windows 8.1 is supported from the DisplayLink 7.4 version, Windows 10 from the DisplayLink 7.9 version.

Question: After installation of Mac OS X 10.9 Mavericks the equipment stopped functioning. In the previous system version the equipment worked without problems.

Answer: Please install the most recent drivers from our website that you can find in the „Download“ tab for the given product. Mac OS X 10.9 Mavericks is supported from the DisplayLink 2.1 version.

Question: I am using Mac OS X and the audio output is not functioning.

Answer: The current drivers for MacOS X do not support audio when the equipment is connected to the USB 3.0 port. Audio can be used only when the equipment is connected to the USB 2.0 port.

Question: The docking station is not functioning with a tablet and Windows 8.

Answer: Please install the most recent drivers 7.2 M0 or higher that can be downloaded from http://www.displaylink.com/support/index.php.

Question: I have a problem with detecting the USB 3.0 docking station in the USB 3.0 port of my notebook / tablet / PC.

Answer: The problem may be caused by outdated drivers for the USB 3.0 port of your notebook / tablet / PC. Please read the description and download the most recent drivers for the USB 3.0 chipset in your notebook / tablet / PC and installed them according to the instructions provided. The drivers can be downloaded from http://www.displaylink.com/support/ticket.php?id=315.

Question: How to properly install the USB 3.0 docking station in Windows?

Answer: Do not connect the USB 3.0 docking station to the USB port of your notebook / tablet / PC until you install the drivers. You need to install the most recent drivers for the DisplayLink (for internal chipset DL-3900) that you can download from http://www.displaylink.com/support/index.php. After you have installed the drivers and connected the USB 3.0 docking station to the USB port of your notebook / tablet /

i-tec USB 3.0 Travel Dual Docking Station

PC the remaining drivers will be installed automatically. The control utility will be activated only after connecting the monitor.

Question: Are there drivers for Windows 8/8.1/10 32/64 bit for the USB 3.0 docking station available?

Answer: Yes, for the graphic part you need to install the most recent drivers for the DisplayLink (for internal chipset DL-3900) that you can download from http://www.displaylink.com/support/index.php. Do not connect the USB 3.0 docking station until you install these drivers. After you have installed the drivers and connected the USB 3.0 docking station to the USB port of your notebook / tablet / PC the remaining drivers will be installed automatically. The control utility will be activated only after connecting the monitor.

Question: Can I get more detailed information on troubleshooting for the USB 3.0 docking station?

Answer: of course, you can find useful information on the DisplayLink website at http://www.displaylink.com/support/knowledgebase.php on the FAQ tab or you can contact our technical support.

Question: How can I use VGA monitor?

Answer: Please use the DVI-I to VGA adapter into DVI-I output.

Question: During installation appears message about VBScript and it is unable to install the device.

Answer: It's Microsoft error. Please follow the informations on Microsoft website https://support.microsoft.com/en-us/kb/949140.

Question: The equipment will not charge an Apple / Samsung tablet.

Answer: Unfortunately, despite the European standard on compatibility of charging equipment, some companies protect their brand products and these can be charged only by the original / licensed charging adapter.

Question: I would like to charge Apple device (iPad, iPhone, iPod) in OS Windows over the USB 3.0 / 2.0 port. Is there any software option to solve this problem?

Answer: Standard charging is solved via the supplied AC adapter for Apple device. Nevertheless, by ASUS company was developed the „ASUS Ai Charger“ software for working and simultaneously charging of Apple device over the USB port of notebook / PC, over the plugged HUB or docking station in Windows OS. More information can be found here: http://event.asus.com/mb/2010/ai_charger/, where you can download and test the software. In spite of many positive experiences with the using of this software, we cannot guarantee 100% effectivity in all possible hardware combinations.

For more information, please refer to the User's Manual on the provided CD-ROM.

EINLEITUNG

i-tec USB 3.0 Travel Dual Docking Station

TREIBERINSTALLATION UNTER WINDOWS XP SP3 / VISTA / 7 / 8 / 8.1/ 10 (32/64 BIT VERSION)

Macbooks / Tablets / PCs.

i-tec USB 3.0 Travel Dual Docking Station

i-tec USB 3.0 Travel Dual Docking Station

i-tec USB 3.0 Travel Dual Docking Station

i-tec USB 3.0 Travel Dual Docking Station

i-tec USB 3.0 Travel Dual Docking Station

Otázka: Sú dostupné ovládače Windows 8 / 8.1 / 10 32/64 bit pre USB 3.0 dokovacej stanice?

i-tec USB 3.0 Travel Dual Docking Station

VALDIKLIŲ INSTALIACIJA WINDOWS XP SP3 / VISTA/ 7 / 8 / 8.1 / 10 (32/64 BITŲ VERSIJA)

i-tec USB 3.0 Travel Dual Docking Station

Declaration of Conformity

declares that this product

Název, Názov, Nazwa, Product:i-tec USB 3.0 Travel Dual Docking Station 1x HDMI, 1x DVI-I,

2x USB 3.0 HUB

Model, Model, Model, Model: U3TRAVELDOCK2 / U-1100

Určení, Určenie, opcje, determination:

Product is determined for using in PC as equipment.

splňuje tyto požadavky EMC Directive 2004/108/EEC:

spíňa tieto požadavky EMC Directive 2004/108/EEC:

meets the essential requirements according to EMC Directive 2004/108/EEC:

Pro Rádiové parametry, pre Rádiové parametre, dla parametrów Radiowych, for Radio parameters:

EN 55022:2010 / AC:2011

and that it is safety under conditions of standard application.

European Union Only

Note: Marking is in compliance with EU WEEE Directive

English

This equipment is marked with the above recycling symbol. It means that at the end of the life of the equipment you must dispose of it separately at an appropriate collection point and not place it in the normal domestic unsorted waste stream. This will benefit the environment for all. (European Union only)

Deutsch

This equipment has been tested and found to comply within the limits of a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.