MK2442 - Television BENQ - Free user manual and instructions

Product Type	LCD TV
Brand	BenQ
Model	MK2442
Screen Size	23.6 inches (diagonal)
Native Resolution	1920 x 1080 (Full HD)
Aspect Ratio	16:9
Brightness (Typical)	300 nits
Built-in Speakers	5W x 2 (stereo)
Dimensions (with stand)	566.7 x 442.7 x 216.0 mm (W x H x D)
Dimensions (without stand)	566.7 x 386.7 x 80.0 mm (W x H x D)
Weight (with stand)	6.6 kg
Power Consumption	60W (max)
Power Supply	AC 100-240V, 60/50 Hz
Video Systems	PAL/SECAM, DVB-T
Inputs	Composite Video (AV), S-Video, Component Video (YPbPr), SCART, HDMI, VGA (D-Sub), PC Audio, Antenna (RF)
Outputs	Headphone jack (3.5mm)
Remote Control	Included (batteries also included)
Stand Adjustment	Tilt up/down (max 20 degrees)
Cleaning Instructions	Turn off and unplug. Use a slightly damp, lint-free cloth. Avoid cleaners. For grease, use mild dish soap diluted with water.
Safety Note	Do not place near water or heat sources. Ensure proper ventilation. Use only recommended wall bracket if wall-mounting.
Operating Temperature	0°C to 40°C
Storage Temperature	-20°C to 60°C

Frequently Asked Questions - MK2442 BENQ

How do I turn on the TV for the first time?

Plug in the power cable, the TV enters standby (orange indicator). Press Power on the remote. The initial setup menu appears. Select language, country, and run Auto Tuning to scan channels.

Why is there no picture or sound?

Check that the TV is on (blue indicator). Verify the correct input source is selected. Ensure cables are securely connected. Adjust volume and mute settings. Try a different source.

How do I connect external devices like a DVD player?

Use the appropriate input: HDMI for best quality, Component Video (YPbPr) for analog HD, Composite Video (AV) or SCART for standard devices. Connect matching audio cables. Press INPUT to select the source.

How can I adjust the picture settings?

Press MENU, navigate to PICTURE. You can change Picture Mode (Standard, Mild, User, Dynamic), adjust contrast, brightness, color, tint, sharpness, and Color Temperature. Use Senseye for advanced options.

What is the native resolution and how do I set it for PC?

The native resolution is 1920 x 1080. Connect via VGA or HDMI/DVI. On your PC, set output to match (e.g., 1920x1080 at 60Hz). Then go to PICTURE menu and select Auto Adjust to optimize.

How do I use the Teletext function?

Ensure you are in ATV mode. Press TEXT/MIX on the remote to enter Teletext. Use color buttons for navigation (red, green, yellow, blue). Press INDEX for the index page.

Can I set a sleep timer?

Yes. Press SLEEP on the remote repeatedly to set from Off to 240 minutes. The TV will automatically go to standby when time expires.

How do I clean the TV screen?

Always turn off and unplug the TV. Use a soft, lint-free cloth slightly dampened with water (drip-free). Do not use any cleaners. For stubborn marks, use a pH-neutral dish soap solution, then wipe dry.

What should I do if the TV does not respond to the remote?

Check batteries (replace if needed). Ensure remote is within 5 meters and within 30 degrees of the sensor. Remove obstacles. Avoid direct sunlight on the sensor window.

How do I lock channels for parental control?

Press MENU, go to LOCK. Enter the default password 0000. Enable Lock System, then set Block Program to select channels to lock. You can also set Parental Guidance age rating.

USER MANUAL MK2442 BENQ

Black desktop computer monitor with 'BENQ' branding and status bar, no visible text or symbols on screen or background

Table of Contents

Section 1: Quick Start Guide .... 1

1. Please read these instructions ....2

What's in the Quick Start Guide? 2

What's in the User Manual? 2

1. Package contents ......2

2. Select and prepare the installation location ....3

3. Installing the Base ....4

4. Disconnecting the base and arm ....5

5. Adjust the viewing angle ....6

6. Connect the antenna cable ....6

7. Connect the power cable .....7

8. Activate the remote control ....8

Installing batteries 8

Battery safety notice 8

Using the remote control 9

1. Initialize your TV ....10

11.View the TV programs ....10

Care and cleaning information ....11

What's next? 11

Section 2: User Manual ...... 12

Getting to know your TV ....13

Front view 13

Rear view 14

Getting to know the remote control ....16

Remote control.... 16

Using the remote control 19

Power on, off and standby.... 19

Adjusting sound setting 19

Changing channels 20

Adjusting backlight 21

Adjusting aspect ratio 21

Using the Teletext function 23

Connecting video and audio signals ....25

Input options 25

Connecting the Composite Video input 25

Connecting the SCART input 26

Connecting the Component Video input 26

Connecting the S-Video input 27

Connecting the PC input 27

Connecting the DVI input 28

Connecting the HDMI input 28

Connecting the headset audio output 29

OSD (On-Screen Display) menu 30

OSD structure.... 30

Navigating the OSD menu 32

Operations in the OSD menu 32

PICTURE menu 33

SOUND menu 36

TIME menu 37

OPTION menu 38

LOCK menu.... 40

CHANNEL menu 41

Connecting CI(Common Interface) card 42

Reference 43

Disclaimer....43

Copyright 43

Dimensions 43

Specifications 44

Supported PC (D-Sub/DVI) input signal resolutions ..... 45

Supported Component Video input signal resolutions...... 45

Supported HDMI input signal resolutions 46

Setting up appropriate output resolution on PC . 46

Troubleshooting 47

Benq

MK2442 LCD TV

Section 1: Quick Start Guide

Welcome

1. Please read these instructions

Congratulations. You have a state-of-the-art flat widescreen digital LCD TV which should provide you with years of viewing pleasure. Please take a few minutes to read these quick start instructions through before installing and using the TV.

What's in the Quick Start Guide?

Section 1 contains the Quick Start Guide which provides you with enough information to setup the TV. This is section 1.

What's in the User Manual?

Section 2 contains the User Manual which details the features and functions of the TV, and provides product specifications and troubleshooting information for your further assistance. The User Manual also describes how to customise the TV settings so that you can gain the best viewing experience possible to suit your preferences and viewing environment.

2. Package contents

Unpack the TV and check that all the following items are included:

Front view of a black computer monitor with a blank screen (no visible text or symbols)

LCD TV (x1)

Power cord (x1) VGA cable (x1)

Quick Start Guide/ UserManual (x1)

Service Information (x1)

AAA battery (x2)

Remote control (x1)

The type of power cable supplied may differ from that illustrated, dependant upon your region of purchase. If any item is missing or damaged, contact your place of purchase immediately and notify them of the discrepancy. Please keep the product documentation in a safe place for later reference.

Dispose of packaging wisely:

• The cardboard carton can be recycled.

- Do not leave plastic bags within reach of young children or babies.

- Check that you haven't left an accessory inside the packaging, before discarding.

For the primary safety of yourself and others, this TV should be handled with care to avoid damage to it or to persons which come into contact with it.

All LCD screens have a very thin protective layer of glass which is liable to marking or scratching, and cracking if struck or pressured. The liquid crystal substrate is also liable to damage under excessive force or extreme temperatures. Please handle with care.

3. Select and prepare the installation location

In order to prevent potential dangers and prolong the service life of the TV, please observe the following points when installing, operating and cleaning the TV.

Do NOT place the display on an uneven, sloping or unstable surface where it may fall and cause damage to itself or others.

Have a qualified technician secure the display where it is placed in case there is an earthquake.

Do NOT place the display near water, like a spa or pool, or in a position which will allow the splashing or spraying of water onto the display, like in front of an open window where rain water may enter.

Do NOT place the display near or above sources of heat, such as radiators, heaters, fuel stoves and other heat-generating items (including audio amplifiers).

Otherwise heat may cause damages to the outer casing as well as the components inside.

If wall mounting, allow appropriate space on top for attaching the display to the wall bracket.

If wall mounting, have a suitable qualified and experienced tradesperson mount it safely. Use only a recommended display wall bracket for this model display and ensure that the mounting bracket (optional accessory) is securely screw fixed to the wall structure, and not just the wall render, lining or cladding. Ensure the bracket is level horizontally. Do not glue the bracket to the wall.

Do NOT place the display in an enclosed place without allowing for ventilation.

All Liquid Crystal Display (LCD) screens have a very thin protective layer of glass which is liable to marking or scratching, and cracking if struck or pressured.

The liquid crystal substrate is also liable to damage under excessive force or extreme temperatures. Please handle with care.

Do NOT cover or block the vents and openings while the display is switched on, as the heat may accumulate inside the display and result in danger.

Do NOT place the display in direct sun or where direct sun or spot lighting will shine onto the display, as the heat may damage the display and the bright light will make viewing the display more difficult than necessary.

If recessed into a wall opening, you must leave appropriate free space both top and bottom for mounting and removing the display.

When installing the display, connect the power cord to socket-outlet which must be provided near the display and easily accessible. If a fault should occur during operation of the unit, operate the disconnect device to switch the power supply off, or disconnect the power cord.

Observe all warnings and cautions as labelled on the display.

4. Installing the Base

Important safety notes

Please pay attention to the following before installing:

• For safety reasons, it is recommended that the installation be carried out by at least two adult persons.
• The LCD panel of the display is extremely fragile and subject to damages easily. Avoid touching the LCD panel when installing or moving the display, and take precautions not be let any objects come into contact with the panel. It is recommended that you use a soft, clean and lint-free towel to protect the display when installing.

• Pay attention to the stability of the location where the display will be placed.

Follow the instructions below to install the TV stand:

Open the box, and make sure all necessary parts are in the box. The package contains:

Two electronic devices: a flat-screen monitor and a CD with a stand, shown without any text or symbols on the devices themselves.

1. Cover an even stable surface with a soft cloth. Place the LCD TV unit face down on the cloth. Fit the stand onto the bottom of the LCD TV unit as shown:

Illustration of a device with a black cover and a hand holding a circular object, showing a close-up of its interior (no text or symbols visible)

1. Then push until stand into the LCD TV's stand socket.

5. Disconnecting the base and arm

1. Cover an even stable surface with a soft cloth. Place the LCD Display unit face down on the cloth. Fit the stand onto the bottom of the LCD Display unit as shown:

1. Push inward the two inserts located under the stand base of the LCD Display, as shown above by (2), to take the inserts apart from the base.
2. Remove the base from the arm, as shown above by (3).
3. Pull the hinge cover on the arm upward to remove it, as shown above by (4).
4. Remove the 4 screws from the hinge, then pull off the arm slowly, as shown below by (5).
5. Removal of the arm from the stand base completed.

3D rendering of a black rectangular electronic device with internal components and directional arrows indicating movement (no text or symbols)

6. Adjust the viewing angle

This display is equipped with a adjustable base. If necessary, turn the display screen to an appropriate angle (maximum 20 degrees up and down) for more comfortable viewing.

Illustration of a computer monitor with a curved screen and stand, no text or symbols present

7. Connect the antenna cable

Connect a TV antenna cable fly-lead from your TV antenna system or Cable TV (CATV) to the TV input on the TV. Check to make sure that the cable connection is firmly in place.

- A poor quality TV signal will produce a poor picture and/or sound on your TV. For high quality picture and sound, you will need a high quality TV signal.

Depending upon your location, for best TV signal reception, you should have a properly aligned outdoor TV antenna system. If need be, consult a professional antenna specialist.

8. Connect the power cable

1. Locate the power cable from the packaging, and plug the appropriate end into the AC IN socket on the rear of the TV (as illustrated below).

2. Connect the other end into an appropriate wall power outlet, the TV will enter standby mode and the power indicator (on the front lower center) will light up orange.

- The type of power cable plug and socket illustrated may differ from the type used in your region. - Only use an appropriate power cable for your region. Never use a power cable which appears damaged or frayed. Never change the plug type on a power cable. Be aware of total loading when using extension cords or multiple outlet power boards.

WARNING:

This TV has been engineered and manufactured with the highest priority on safety, however, IMPROPER HANDLING OR USE CAN RESULT IN POTENTIAL ELECTRICAL SHOCK OR FIRE HAZARD. Please handle this TV with care. If damaged, turn off the power and unplug the power cable from the TV. Transport the TV to your nearest BenQ authorised service centre for repair.

9. Activate the remote control

Installing batteries

1. Turn the remote control to reveal its back side, and open the lid of the battery compartment.
2. Insert the batteries (supplied) ensuring that the positive and negative marked battery terminals match the (+) and (-) marks in the battery compartment. Note that these batteries are provided for your convenience so that you can operate the display straight away. You should replace them as soon as possible.
3. Refit the lid of the battery compartment.

Three black remote control devices with visible internal components and a white arrow indicating a location (no text or symbols)

Battery safety notice

The use of the wrong type of batteries may cause chemical leaks and/or explosion. Please note the following:

• Always ensure that the batteries are inserted with the positive and negative terminals in the correct direction as shown in the battery compartment.
- Different types of batteries have different characteristics. Do not mix different types.
- Do not mix old and new batteries. Mixing old and new batteries will shorten battery life and/or cause chemical leaks from the old batteries.
- When batteries fail to function, replace them immediately.
• Chemicals which leak from batteries may cause skin irritation. If any chemical matter seeps out of the batteries, wipe it up immediately using a dry cloth.
- Due to varying storage conditions, the battery life for the batteries included with your TV may be shortened. Replace them within 3 months or as soon as you can after initial use.

Using the remote control

1. Point and aim the top front of the remote control directly at the display when pressing the buttons.

2. The remote control must be held at an angle within 30 degrees of the display's remote control sensor window to function correctly. The distance between the remote control and the sensors should not exceed 5 meters.

3. Do not cover the sensor window on the front of the display (below the power indicator lamp), or place objects in front of it which will block the direct lineof-sight between the remote control and the sensor window on the display.

• Do not let the remote control become wet, or place it in humid environments (like bathrooms.)

- If the remote control sensor window on the display is in direct sunlight or strong light, the remote control may not operate properly. In this situation, change the light source or readjust the angle of your display, or operate the remote control from a location closer to the remote control sensor window on the display.

10. Initialize your TV

Press Power button on the remote control. the TV will turn on and the power indicator will light up blue. When first turned on (and until tuned), the Initial Menu will display:

Before you can use your TV to view TV programs, you need to let it search for and tune TV station programs appropriate to your region. This process only needs to be done when the TV is newly installed, or whenever you install it in OSD menu for convenience of operation.

1. When Language is highlighted, use the played on the menu.

◀ or ▶ buttons to select the language dis-

1. Press ▼ button to select Auto Tuning and press the OK button.

2. Press ◀ or ▶ to select the Country where you operate the TV, then select Start and press OK. The Auto Tuning automatically creates a list of receivable channels. Press the BACK button at any time to interrupt the memorization process. (The list cannot be created if interrupted)

11. View the TV programs

- Press PROG▲ or PROG▼ on the remote control to sequentially cycle through your TV channels.

• To select a single- or double-digit channel, press the corresponding channel selection buttons on the remote control. For example, to select channel 8, press 0 and 8 on the remote control.

- Press VOL + or VOL on the remote control to increase volume. The volume indicator will increase in length as volume rises.

- Press Mute on the remote control to turn off the sound temporarily. Press Mute once more, or press VOL ^+ or VOL ^- to restore the sound level.

- You can press RETURN on the remote control to quickly return to the previous viewed channel.

Care and cleaning information

• Always turn off the display and disconnect it from the mains power before cleaning.
- Do NOT use cream, liquid, aerosol or spray cleaners. Use only a slightly damp well wrung-out (drip-free) and lint-free, clean soft cloth and lightly wipe the display.

If necessary, use a pH-neutral liquid dish-washing detergent diluted with water on a separate clean lint-free cloth to remove oil or grease marks. Wipe over again with a cleandry lint-free cloth to remove any smear marks.

• Under close examination and in certain circumstances, you may notice that a few non-active pixels appear on the screen as a fixed point of colour. Please note that this does not affect the performance of your product as it is usually not visible at normal viewing distances.
• If the display is not going to be used for an extended period of time (like when you are going away for holidays), it should be switched off and unplugged from the wall outlet. You should also consider removing the batteries from the remote control (as they may leak)
• LCD (Liquid Crystal Display) screens, like plasma and conventional CRT (Cathode Ray Tube) screens, are also susceptible to ‘screen burn-in’ or ‘image retention’ which can be found on the screen as visible fixed lines and shades and can’t be removed. If the circumstance is caused due to improper use by the user (such as the left and right straight lines occurred from displaying still pictures for long periods of time, the channel logos, etc.), an appropriate service fee should be charged. To avoid such permanent damage to the screen, it is advisable to take the following preventive actions:

(1) Avoid displaying still (inactive) image s for more than two hours.
(2) Change the screen image aspect ratio from time to time.
(3) If it is necessary to display still images for a long time, lower the contrast and brightness.
(4) The LCD monitor is designed for use in normal home environment, do not use it in any other place, such as public places.

What's next?

You have reached the end of Section 1: Quick Start Guide. By now, you should have a reasonable understanding of your new LCD TV and its controls, know how to install, connect, turn on and how to care for and maintain it.

Should you wish to maximize your viewing experience pleasure, Section 2 of this booklet contains the User Manual which describes how to customise the display settings to suit your preferences and viewing environment. It details the features and functions of the display and provides product specifications and troubleshooting information for your further assistance.

Benq

MK2442 LCD TV

Section 2: User Manual

Welcome

Getting to know your TV

Front view

No.	Name Description
1	VOL +/- button	Adjusts the volume level of the speakers.In the OSD menu, moves the selection highlight left or right or changes settings.
2	MENU button	Displays the OSD (On-Screen Display) menu if not visible, or exits the current menu if displayed.
3	Power/Standby button	Toggles the display between standby mode and on.
4	CH +/- button	Press these buttons to sequentially change channels.In the OSD menu, moves the selection highlight up or down.
5	ENTER button Select	input source.
6	Remote Control Receiver	Receives command signals from the remote control. Do not obstruct the sensor by placing any objects in front of it, which will hinder the reception of signals.
7	Power Indicator	Lights up blue when the diaplay is powered on.Lights up orange when the diaplay is in standby mode.

Rear view

No.	Name Description
A	AC Power Input Connect to a AC power source.
B	Headphone Jack Connect to your headphones.
C	HDMI Input Terminal	Connect to the HDMI digital audio/video output or DVI digital video output on digital video devices.
D	VGA (PC Video Input) Connect to the RGB video (D-sub) output of PCs.
E	PC/DVI Audio In	Connect to the audio output of PCs. This jack is used for PC Audio input, when the picture input is connected to VGA or DVI (via HDMI input) on the PC.
F	YPbPr Component Video Input	Connect to the Component video (Y Pb Pr) output of video devices.
G	Audio In L/R	Connect to the left/right audio channel output of video devices.
H	S-VIDEO Input Connect to the S-Video output of video devices.
I	SCART Input	Connect to external equipment with scart socket. This scart input allows audio and CVBS/YC/RGB+CVBS. RGB,S-VIDEO from an external devise to be shown on your TV.
J	AV Composite Video Input	Connect to the Composite video (AV) output of video devices.
K	RF Antenna / Cable TV Input	Connect to RF Cable or CATV cable.
L C	AM Card Slot Plug the CAM	M Card into this slot.

Getting to know the remote control

Remote Control

1. POWER

Press this button to power the TV on or put it to the standby mode.

2. DTV/RADIO

Digital TV function. Switch between DTV/RADIO programs.

3. INFO

Press this button to display the input source

4. SLEEP

Press this button to set the automatic shut-off timer.

5. SOUND

To select sound mode from Standard, Music, Movie, Sports, and User.

6. FREEZE

Press this button to freeze the image on the screen.

Press the button again to resume viewing in real time.

7. 0-9 Channel selection

Press these buttons to select the program you wish to view.

8. AVC

The tuner contains automatic volume control circuitry (AVC) to prevent converter overload.

9. GUIDE

Displays the Electronic Program Guide on the screen in DTV mode. Pressing again to turn Guide off.

10. VOL ^+ / VOL ^-

Press these buttons to raise or lower the volume level. information.

11. BACK

In the OSD menu, press this button to return to the previous menu page.

12. ▲/▼/◄/►/OK

- Press ▲ or ▼ to change TV programs sequentially.

- Press ◀ or ▶ to adjust volume.

When the OSD (On-Screen Display) menu displays on-screen:

- Press ▲ or ▼ to select settings.

- Press ◀ or ▶ to adjust settings.

- Press OK to execute selections, or to enter a submenu you have selected.

13.→INPUT

Press these buttons to sequentially change channels.

14. Red

Function key for teletext, program edit, or electric program guide.

15. Green

Function key for teletext, program edit, or electric program guide.

16. Yellow

Function key for teletext, program edit, or electric program guide.

17. Blue

Function key for teletext, program edit, or electric program guide.

18. Senseye

Press this button to display the senseye menu.

19. MUTE

Press this button to mute the sound output. Press it again to restore the sound output.

20. BACKLIGHT

Press this button to adjust your desired screen backlight level.

21. TV AUDIO

• Select sound modulation in ATV.
• Select audio language in DTV.

22. ATV/DTV

Swap between ATV/DTV. Swap to the last TV source when in other source.

23. PICTURE

Press this button to select a desired preset picture mode: Standard, Mild, User, Dynamic.

24. SUBTITLE

• ATV: Switch between available subtitle languages.
• DTV: Display subtitle language selection box.

25. WIDE

Press this button to adjust the screen image aspect ratio.

26. RETURN

Press to toggle between the current channel and the previous one.

27. PROG▼/▲

Press these buttons to sequentially change channels.

28. LIST

Display channel list.

29. FAVORITE

Press this button to jump to one of the favorite channels you have stored.

30. MENU

Press this button to display the OSD menu for commands and settings. Press it again to close.

31. TELETEXT Function

• EXHOLD: Press this button to remove the information from the display and stop the automatic page change which will occur if a teletext page consists of 2 or more sub pages.
• UPDATE: Input a page number, and then press this button. The teletext page will be closed and will show the update symbol+- on the top left corner. When the update symbol changes to the page number, it means the page is complete downloaded.
• SUBCODE: When a selected Teletext page has hidden sub pages or timed pages, these pages can be seen by using sub code function.
• TEXT/MIX:

In TV Mode: Press the TEXT/ MIX button to enter the Teletext mode.

In TELETEXT Mode: Press the button again to superimpose a Teletext broadcast onto the screen of current TV program (mixed Mode).

In MIXED Mode: Press the button again to return back to the normal TV Screen (current program).

• INDEX: Press the Index button to return back to index page.
• LIST: Press this button you force the Teletext to LIST Mode. List the pages that you have previously stored in the memory. Press LIST button again to exit from LIST Mode to Teletext.
• SIZE: Select double height text under Teletext mode for full screen.
• ☐REVEAL: Press this button to display concealed information, such as solutions of riddles or puzzles. Press this button again to remove the information from the display.

Using the remote control Power on, off and standby

Turning on the TV

After plugging the TV's power cable into a wall outlet, the TV will enter standby mode automatically. The power indicator will light up orange. Press Power on the remote control. The TV will turn on and the power indicator will change to blue.

Putting the display to standby

Press Power on the remote control again, and the TV will return to standby mode. The power indicator will turn orange.

The display still consumes a very small amount of power (about 1W) in standby mode.

Switching inputs

1. Turn on all connected equipment or devices before selecting an input.
2. Press ➕ INPUT on the TV to view the current selected input. Press ➕ INPUT button, use ▲▼ button to select your desired input then press OK button to confirm. You can also press ➕ INPUT continuously to switch between different input sources.

• These options will only appear when corresponding signals are connected to the display.

- Be aware that HDMI input must be HDCP-compliant to be displayed.

When switching to the HDMI inputs, the display needs several seconds to detect the HDCP information from the signal source and no image will be displayed during this period. This is not a malfunction.

Adjusting sound setting

Adjusting volume

• Press VOL ^+ on the remote control to increase volume. The volume indicator increases in length as volume rises.
• Press VOL on the remote control to decrease volume. The volume indicator decreases in length as volume falls.

Mute setting

Press ☐MUTE on the remote control to turn off the sound temporarily.

Press ⚙ MUTE once more, or press VOL ^+ or VOL ^- to restore the sound level.

Selecting a TV sound mode

Press TV AUDIO on the remote control to toggle TV sound among available modes. (The modes available will depend on the TV or Video sound system being received).

Selecting a preset audio mode

Press SOUND on the remote control to select a suitable preset audio mode form Standard, Music, Movie, Sports, or User. You can also customise the User mode according to your own preference.

Changing channels

Selecting a channel program directly

To select a program number, press the channel number first using the channel selection buttons, and then press OK.

For example, to select channel 8, press 8, and then OK.

To select channel 28, press 2, 8 and then OK.

Changing channels sequentially

Press PROG ▲ or PROG▼ on the remote control to sequentially cycle through your TV channels.

Selecting channels from Channel List

Press the OK button and the Channel List will be displayed. Press OK key on the channel you wish to watch, and you can be directed to that channel immediately.

Returning to the previous selected channel

The RETURN button on the remote control allows you to quickly switch between the current selected channel and the previous one.

Selecting favorite channels

Press FAVORITE key to display the favorite channels you've added to the FAVORITE LIST. You can use ▲ or ▼ to select a favourite channel, and then press OK to direct to that channel immediately. To set up favourite channels, select the Program Edit function in CHANNEL menu.

Selecting a picture modes

To select a picture mode, press PICTURE on the remote control. This enables you to select from the following settings:

Picture mode Description

Standard Suitable for viewing in environments with normal lighting condition.

Mild Images are displayed with moderate brightness and contrast, making it suitable for prolonged viewing.

User Your own customised picture mode.

Dynamic Suitable for brighter environments. The contrast of the TV display will be adjusted to higher level for better view.

Using the sleep timer

The sleep timer is useful if you want the display to automatically to go into standby mode after a set period of time. Press SLEEP repeatedly on the remote control to select the sleep timer from Off to 240 minutes.

Using Electronic Program Guide (EPG) function

Press the GUIDE button to display the Electronic Program Guide.

Press the ▲ or ▼ button to scroll up or down the channels, ◀ or ▶ to change time period. To change date, press the Yellow key first, and then select date with ◀ or ▶. You can also pause at a channel and press the INFO key to view the detailed program information, or press OK to switch to that program directly. You can also add a reminder on a program by pressing the Blue button. When the reminder event is about to start, a window will appear to remind you for watching. To check the programs you’ve added by Reminder, press the Green key to display the SCHEDULE LIST. To delete a Reminder, select with ▲ or ▼ and press the Red key. Press the BACK button to exit Electronic Program Guide.

Adjusting backlight

To adjust the intensity of your TV's backlight system, press BACKLIGHT on the remote control, and then press ◀ or ▶ to select a suitable level. When viewing the TV in dimly lit rooms it is recommended to reduce the backlight which will reduce the image brightness and make the dark areas of the image darker, thus maintaining a high contrast image in a dark environment.

Freeze image on screen

Press FREEZE once to stop the screen at the current image, and press again to resume the screen playing.

This function allows you to stop the screen at the current image. However the current video will keep running at the background, and the screen will resume playing from the video signal received at the moment you cancel the function, not from the freezed image.
- In order to avoid possible “image retention” or “screen burn-in” on the LCD screen, it is recommended that you change the aspect ratio from time to time, and not to display a still image for more than two hours.

Adjusting aspect ratio

Press WIDE on the remote control to cycle through the aspect ratios. The table below shows the resulting images in relation to the input image when different aspects are selected:

Aspect ratio	Description and usage	Aspect ratio of input video
		4:3	16:9
Full	Stretches a 4:3 image to 16:9 aspect proportions. Recommended for use when viewing video sources which are already in 16:9 aspect such as digital TV and most widescreen DVDs.
Zoom1	Stretches a 4:3 image to 16:9 aspect proportions and enlarges the resultant image on the screen. Recommended for use when viewing video sources which are in 4:3 aspect such as analog TV input.
Zoom2	Stretches a 4:3 image to 16:9 aspect proportions and enlarges the resultant image on the screen. Recommended for use when viewing video sources which are in 4:3 aspect such as analog TV input.
Panorama	Resizes a 4:3 image to 16:9 aspect proportions, and trims off the top and bottom strips. Recommended for use when viewing 4:3 aspect video presenting compressed 16:9 aspect images in a 4:3 aspect frame in a socalled letterbox format (black strips along the top and bottom).
Auto	Stretches a 4:3 image to the width of a 16:9 aspect image proportions. Recommended for use in filling the screen with a 4:3 aspect image.
4:3	Resizes the image to 4:3 aspect proportions. Recommended for use when viewing video sources which are already in 4:3 aspect such as analog TV and PC videoinput.
Under Scan or 16:9	Displays the original signals on the screen in 1:1 output. Recommended for use when in HDMI-PC source. The Underscan aspect ratio will only appear when in HDMI input source and the resolution is video timing.

When viewing PC, only "16:9" and "4:3" are available for selection.
- To avoid possible "image retention" or "screen burn-in" on the LCD screen, it is recommended that you change the aspect ratio from time to time, and prevent the display from displaying a static image for a prolonged period of time.

Using the Teletext function

Press TEXT/MIX on the remote control to display Teletext, and again to turn it off. Teletext is only available when ATV is selected as the input source, and a signal which transmits Teletext is currently displayed. Not all TV stations and video signals broadcast Teletext. If in doubt, please contact the TV station.

When Teletext displays on-screen, you can:

TEXT/MIX/PICTURE

- In TV Mode: Press the TEXT/ MIX/ PICTURE button to enter the Teletext mode.

- In TELETEXT Mode: Press the button again to superimpose a Teletext broadcast onto the screen of current TV program (mixed Mode).

- In MIXED Mode: Press the button again to return back to the normal TV Screen (current program).

SUBCODE

When a selected Teletext page with hidden sub pages or timed pages, these pages can be seen by the following manner:

- Press the sub code button. Screen will show « /0001 ».

- Enter 4 digits number button corresponding to the sub page desired. E.g. 0001 for sub page number 1.

- Wait until the page appears.

UPDATE

- Input a page number, and then press this button. The teletext page will be closed and will show the update symbol+- on the top left corner. When the update symbol changes to the page number, it means the page is complete downloaded.

- Press this button again to open the teletext page.

HOLD

- Press this button to remove the information from the display and stop the automatic page change which will occur if a teletext page consists of 2 or more sub pages.

- To continue press this button again. The number of sub pages and the sub page displayed is, usually, shown on the screen below the time. When this button is pressed the stop symbol is displayed at the left-top corner of the screen and the automatic changing is inhibited.

REVEAL

- Press this button to display concealed information, such as solutions of riddles or puzzles.

- Press this button again to remove the information from the display.

SIZE

Select double height text under Teletext mode for full screen.

- Press this button to enlarge the top half of the page.

- Press this button again to enlarge the bottom half of the page.

- Press this button again to return to the normal display.

LIST

- Press this button you force the Teletext to LIST Mode. It means that row 24 (bottom row of Teletext) will not have transmitting information, only the pages that you have previously stored in the memory.

- Press LIST button again to exit from LIST Mode to Teletext.

INDEX

- Press the Index button to return back to index page. When you press this button in Teletext mode, a CURSOR appears. This cursor (rectangular box) contains a page number and you can select the desired page simply by using the four colours.

• RED button: Move cursor down.
• GREEN button: Move cursor up.
• YELLOW button: Change from current page to selected page.
• BLUE button: Exit the CURSOR Mode.

Press the appropriate color key to perform corresponding functions.

Press PROG ▲ or PROG ▼ to go to the previous or next Teletext page, or to move between subpages when selected.

Connecting video and audio signals Input options

This TV supports the simultaneous connection of several different types of signal sources, and permits you to select whichever one of the available sources you wish to view at any time. You can press→INPUT on the display to select an input source.

• Before connecting any devices, please turn all equipment off.

• To obtain the most benefit from the digital LCD screen, you should select the connection method which will provide you with the best possible signal.

- Once connected, please ensure that all plugs are fully inserted and firmly seated. Be aware that if incorrect connections are made, picture quality may be adversely affected.

Connecting the Composite Video input

Connect the Composite Video output of your output equipment to the VIDEO and AUDIO L/R terminals on the display using the Composite Video cable as illustrated (not provided). A Composite Video cable consists of three connectors: Yellow (video), White (left channel audio), and Red (right channel audio). Ensure that the colors of the plugs and terminals match when making connection.

To view video image from these inputs, press INPUT and use ▲▼ button to select AV then press OK button.

Composite Video provides the least optimal image quality. Both S-Video and Component Video provide better quality video signals. AV3 supports both Composite Video and SVideo signal inputs. If you use S-Video, you cannot use Composite Video for that input.

Connecting the SCART input

Connect the SCART of your output equipment to the TV's SCART terminal using a SCART cable (not provided).

To view video image from these inputs, press INPUT and use ▲▼ button to select SCART then press OK button.

Connecting the Component Video input

1. Connect the Component Video output of your output equipment to the TV's YPbPr IN terminals using a Component Video cable (not provided). A Component Video cable consists of three plugs: Green (Y), Blue (Cb/Pb), and Red (Cr/Pr). Ensure that the colours of the plugs and terminals match when making connection.

2. Connect the corresponding audio output of your output equipment to the AUDIO INPUT L/R input terminals on the display using an audio cable (not provided). To view video image from these inputs, press ➕ INPUT and use ▲▼ button to select YPbPr then press OK button.

Of the analog video signal types, Component Video offers the best quality. See "Supported Component Video input signal resolutions" on page 45 for supported resolutions.

Connecting the S-Video input

1. Connect the S-Video output jack on your output equipment to the S-VIDEO jack on your display using an S-Video cable (not provided). Pay attention to the pins in the plugs when inserting so to keep the pins from bending.
2. Connect the S-Video audio output jack of the output equipment to the AUDIO L/R input jacks using a suitable audio cable (or a composite video cable. In this case, the yellow plug will not be used).

To view video image from these inputs, press→INPUT and use ▲▼ button to select S-Video then press OK button.

You should not connect both a composite Video and an S-Video from the same device; just one or the other. If you have the choice, use the S-Video instead of composite Video as an S-video signal provides a higher quality signal to that of composite Video.

Connecting the PC input

1. Connect the VGA output of your PC to the VGA IN terminal on the TV using a mini D-Sub (15-pin) cable.
2. Connect the audio output of your PC to the TV's VGA LINE IN terminal using an appropriate 3.5mm-diameter Mini-jack stereo audio cable (not provided).

To view video image from this input, press INPUT and use ▲▼ button to select VGA then press OK button.

When you connect the display to a PC, you should adjust the resolution in the display properties of the computer to closely match the native resolution of the display (for example, 1680 x 1050 pixels). See "Supported PC (D-Sub/DVI) input signal resolutions" on page 45 on other supported resolutions.

Connecting the DVI input

1. Connect the digital video output of your output equipment (for example, a PC or digital Set Top Box) to the HDMI IN terminal on the TV using a DVI to HDMI adaptor cable (not provided).

2. Connect the DVI audio output of your output equipment to the TV's PC AUDIO INPUT input terminals using an appropriate audio cable (not provided). To view video image from this input, press→INPUT and use ▲▼ button to select HDMI then press OK button.

When connected to a PC, you should adjust the resolution in the display properties of the computer to closely match the native resolution of the display (for example, 1024 x 768 pixels). See "Supported PC (D-Sub/ DVI) input signal resolutions" on page 45 on other supported resolutions.

Connecting the HDMI input

Connect the HDMI output of your output equipment to the HDMI IN terminal on the display using an HDMI cable (not provided).

To view video image from this input, press INPUT and use ▲▼ button to select HDMI then press OK button.

HDMI (High-Definition Multimedia Interface) is an all-digital audio/video interface capable of transmitting uncompressed streams. HDMI provides an interface between anyaudio/video source, such as a set-top box, DVD player, or A/V receiver over a single cable. See “Supported HDMI input signal resolutions” on page 46.

Connecting the headset audio output

This display provides a stereo headset output socket for delivering the audio signal to a stereo headset.

Connect the stereo headset plug (3.5mm Mini-jack type) to the stereo headset output socket on the display using a suitable audio cable.

Once connected, the display speakers will be muted automatically.

OSD (On-Screen Display) menu

OSD structure

	Input signal type
	DTV ATV	SCART YP	bPr HDMI	AVS	Video VGA
PICTURE	Picture ModeContrastBrightnessColourTintSharpnessColour TemperatureRedGreenBlueAspect RatioBacklightSenseye							Picture ModeContrastBrightnessColourTintSharpnessColourTemperatureRedGreenBlueAspect RatioBacklightAuto AdjustH-PosV-PosSizePhase
SOUND	Sound ModeBalanceBassTrebleAVCAudio only
TIME	ClockOff TimeOn TimeSleep TimerAuto SleepTime Zone
OPTION	LanguageAudio LanguagesSubtitle LanguageHearing ImpairedCountryDCRSCART InputOSD Time OutCanal+HDMI AudioText Mode
OPTION	HDMI RGB RangeOver ScanMemory Recall
LOCK	Lock SystemSet PasswordBlock ProgramParental Guidance		not available
CHANNEL	SelectAuto TuningDTV Manual TuningATV Manual TuningProgramme EditCI Information		not available

The available menu items are dependent on the input source being selected. Unavailable items will be greyed out or not displayed.

Navigating the OSD menu

You can use the On-Screen Display (OSD) menu to adjust the settings on your display. To display the OSD menu, press MENU on the display:

Operations in the OSD menu

For example, to adjust picture sharpness:

1. Press MENU to display the OSD menu on-screen.
2. Press ◀ or ▶ to select your main menu.
3. Press OK to enter the submenu.
4. Press ▲ or ▼ to make selection.
5. Press ◀ or ▶ to make adjustment.
6. Press MENU to close the OSD menu.

PICTURE menu

The available menu items are dependent on the input source being selected.

The illustration is for reference only.

Item Function Operation Range
Picture Mode	Provides complete preferred setups adjusted for colour, contrast, brightness, tint, and sharpness to suit various viewing situations.If User is selected, you can customize individual picture setting to your satisfaction: Contrast, Brightness, Colour, Sharpness, and Tint.When DCR is ON, Brightness and Contrast are not adjustable.	Press◄ or ► to change selection or make adjustment.	StandardMildUserDynamic
Contrast	Adjusts image white level so that whites do not wash out surrounding colors.		0 to 100
Brightness	Adjusts image black level, so that detail in the dark areas of an image can be seen.		0 to 100
Colour Adjusts	image color intensity. 0 to 100
Tint	Controls the difference between the green and red regions of the picture.		R50 to G50
Sharpness Adjusts	image sharpness level. 0 to 100
Color Temperature	Adjusts color components independently to achieve a warm or cool effect: Normal/ Cool/Warm/ User.Normal: Increases nature tintCool: Increases blue tintUser: Allows the user to adjust red, green and blue color component levels independentlyWarm: Increases red tint		NormalCoolUserWarm
Aspect Ratio	Selects through Wide mode settings.	Press ◀ or ► to change selection.	FullZoom1Zoom2PanoramaAuto4:3Under Scan or 16:9
Backlight Adjusting the backlight brightness.		Press ◀ or ► to make adjustment.	0 to 5
Senseye To set ACE, Noise Reduction, and Skin Tone.
ACE	Advance contrast enhance. (Standard, Low, Off, High)	Press ◀ or ► to change selection or make adjustment.	StandardLowOffHigh
Noise Reduction	Select to reduce the noise level of connected equipment.		LowOffAutoHighStandard
Skin Tone Skin Color adjust. (0-10) 0 to 10
Auto Adjust	Press the OK button to automatically adjust the display settings to optimize performance based on the VGA mode.	Press OK
H-Pos	Adjusts the position of the picture left and right in the window based on the VGA mode.	Press ◀ or ► to change selection.	0 to 100
V-Pos	Adjusts the position of the picture up and down in the window based on the VGA mode.		0 to 100
Size	Controls the width of the picture based on the VGA mode.		-30 to +30
Phase	Controls the signal phase, which can improve focus clarity and image stability based on the VGA mode.		0 to 100

*Auto Adjust, H-Pos, V-Pos, Size, and Phase selections will only appear in VGA input source.

Setting up User Picture mode

You can adjust the settings in the Picture menu and save them as your Personal Picture Mode. You can press PICTURE on the remote control to select these modes directly.

1. Press MENU to display the OSD menu on-screen.

2. Press ◀ or ▶ to select PICTURE, and then press OK to enter the PICTURE menu.

3. Press ▼ to select Picture Mode, and then press ◀ or ▶ to select User.

4. Press ▲ or ▼ to select Contrast, Brightness, Colour, Tint, Sharpness and then press ◀ or ▶ to adjust the settings to your satisfaction.

When DCR is ON, Brightness and Contrast are not adjustable.

1. Press MENU to save the settings and close the OSD menu.

SOUND menu

The available menu items are dependent on the input source being selected.

The illustration is for reference only.

ItemFunctionOperation			Range
Sound Mode	Selects a sound type when viewing programs or videos that support multiple sounds.If you select the User mode, you can individually set the Bass and Treble.	Press ◀ or ▶ to change selection or make adjustment.	StandardMusicMovieSportsUser
Balance	Adjusts the volume balance of the left or right speaker.		L50 to R50
Bass Adjusts	bass tones for the User Mode. 0 to 100
Treble Adjusts	streble tones for the User Mode. 0 to 100
AVC	To turn on/ off AVC (automatic volume control) function.		OnOff
Audio only	To turn off the screen picture but keep the sound on. Press any key except VOL+, VOL- or MUTE to restore.		OnOff

TIME menu

The available menu items are dependent on the input source being selected.

The illustration is for reference only.

Item Function Operation Range
Clock	Selects to set the current clock. ◎When in DTV input source, Clock cannot be adjusted. The clock will be synchronized with TV broadcasting.	Press OK, use ◀ or ▶ to change selection.	• Date• Month• Year• Hour• Minute
Off Time	Allows to set the Off timers that the TV will switch off automatically at the time you select.	Press OK, use ◀ or ▶ to change selection.	• Repeat• Hour• Minute
On Time	Allows to set the On timers that the TV will switch on automatically and tune to the mode of your choice at the time you select.		• Activate• Hour• Minute• Volume• Mode
Sleep Timer	Set the Sleep Timer to automatically turn off the display. 1 minute before shutdown, a message will display onscreen. At this time, if you wish to cancel the function, press any button on the remote control.Once the time expires, the display will be put to the standby mode automatically.	Press ◀ or ▶ to change selection.	Off,10 , 20, 30, 60, 90, 120, 180, 240(minutes)
Auto Sleep	Select on, the TV will be automatically turned off, in case of no signal inTV & input source or no remote control input.		• On• Off
Time Zone	Cycles through the availabletime zones in the country.	Press ◀ or ▶ to change selection.

OPTION menu

The available menu items are dependent on the input source being selected.

The illustration is for reference only.

Item Function Operation Range
Language	Select your desired language for the OSD menu.	Press ◀ or ► to change selection.	· English · Español · Italiano · Norsk · Polski · Русский · Româneşte · Suomi · Svenska · Česky · Dansk · Deutsch
Audio Languages	Select your desired language for audio. (only available in DTV)		· Primary · Secondary
Subtitle Language	Allows to display subtitle on the scree. (only available in DTV)		· Primary · Secondary
Hearing Impaired	To provide close-captioning function for the hearing impaired, if the program provides it. (only available in DTV)		· On · Off
Country	Displays the country you selected before performing Auto Tuning function. ➕ The country cannot be selected from here. To change country, go to Auto Tuning in the Channel menu.
DCR	To turn on/off the DCR (Dynamic Contrast Ratio) function.	Press ◀ or ► to change selection.	· On · Off
SCART Input	Allows selection of the SCART signal input . (only available in SCART)		· AV+RGB · SV
OSD Time Out	Allows selection of the display time of the on- screen menu.		off, 10, 15, 30, 45, 60 (seconds)
Canal+	To enable SCART connector to support Canal+ Set Top Box (available in French). For normal SCART function, please select OFF. (only available in SCART)	Press ◀ or ▶ to change selection.	• On• Off
HDMI Audio	When in HDMI input, select where the audio source comes from Auto, PC In, HDMI.		• Auto• PC In• HDMI
Text Mode	Turn off edge sharpness of HDMI Video mode. (only available in HDMI)		• PC• Video
HDMI RGB Range	Selects HDMI RBG Range from Full or Standard. (Only Under HDMI & RGB source)		• Standard• Full
Over Scan	Turn screen overscan on/off for HDMI 720p/1080i/1080p)		• On• Off
Memory Recall	Restores factory settings.	Press OK, use ◀ or ▶ to select "Yes" to confirm.

LOCK menu

The available menu items are dependent on the input source being selected.

The illustration is for reference only.

Use the function, must enter a four-digit password. The factory password is 0000.

Item Function Operation Range
Lock System	Selects to activate the TV Lock programs.	Press ◀ or ▶ to change selection.	• On• Off
Set Password	Allows to set the password.Use the function, must enter a four-digit password. The factory password is 0000.	Press OK to enter.
Block Program	Selects to setup the TV Program Lock options. P	Press OK to enter.
Parental Guidance	Allows to setup the TV Parental Guidance.	Press ◀ or ▶ to change selection.	4 to 18 year olds, off

CHANNEL menu

The available menu items are dependent on the input source being selected.

The illustration is for reference only.

Item Function Operation Range
Select Selects	the Auto Tuning range.	Press ◀ or ▶ to change selection.	• ATV+DTV • ATV only • DTV only
Auto Tuning	Press the OK button, the Auto Tuning automatically creates a list of receivable channels.	Press OK to enter Auto Tuning Menu.
DTV Manual Tuning	Allows adjustment manually for the particular channel with optimal reception.	Press OK to enter DTV Manual Tuning Menu.
ATV Manual Tuning	Allows adjustment manually for the particular channel with optimal reception.	Press OK to enter ATV Manual Tuning Menu.
Programme Edit	Allows addition/removal/edition of channels on the channel list.	Press OK to enter Programme Edit Menu.
CI Information	Allows to display the CI information.	Press OK to enter CI Information Menu.

Connecting CI(Common Interface) card

To view the scrambled (pay) services in digital TV mode.

1. TO INSERT A CI CARD

Insert the CI card into the slot in the direction of the arrow until it fits.

2. TO REMOVE A CI CARD

When removing the CI card, do not attempt to pull it from its slot. Please push the EJECT button as illustrated below.

Illustration of a computer monitor with a hand inserting a button to the right (no text or symbols visible)

3. This function enables you to watch the scrambled services (pay services) in some channels.

If you remove the CI Module, you can watch the available digital/analogue programme in some channels.

Reference

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.

Copyright

Copyright 2009 BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

Dimensions

Specifications

Model MK2442
Weight (Net) with stand 6.6 Kg
Dimensions (W × H × D)		with stand 566.7 x 442.7 x 216.0 mm
		without stand 566.7 x 386.7 x 80.0 mm
LCD panel size 23.6"
Aspect ratio 16:9
Native resolution 1920 x 1080
Brightness (typical) 300 nits
Built-in speakers 5W x 2
Signal input	Video		Composite Video (AV) × 1S-Video × 1Component Video (Y Cb/Pb Cr/Pr) × 1Audio × 1SCART × 1
	Graphic		HDMI/DVI × 1PC D-Sub × 1HDMI/DVI/PC audio × 1
Signal output • Headset × 1
Power supply			AC 100-240V, 60/50 Hz
Power consumption			60W (Max.)
Operating temperature			0°C ~ 40°C (at sea level)
Storage temperature			-20°C ~ +60°C (at sea level)
Video systems			Supports PAL/SECAM and DVB-T formats

Design and specifications are subject to change without notice.

Supported PC (D-Sub/DVI) input signal resolutions

Resolution	H-Frequency (KHz)	V-Frequency (Hz)	Clock Frequency (MHz)	Note
720 × 400 31	469 70.080 28.320	VESA
640 × 480 31	469 59.940 25.175			VESA640 × 4
640 × 480 37	500 75.000 31.500
800 × 600 35	.156 56.250 36.000			VESA
800 × 600 37	.879 60.317 40.000
800 × 600 48	.077 72.188 50.000
800 × 600 46	.875 75.000 49.500
1024 × 768 48	.363 60.004 65.000			VESA1024 ×
1024 × 768 60	.023 75.029 78.750
1152 x 864 67	.500 75.000 108.000	VESA
1280 x 960 60	.000 60.000 108.000	VESA
1280 × 1024 63	.981 60.020 108.000			VESA
1280 × 1024 79	.976 75.025 135.000
1440 x 900 55	.935 59.887 106.500	VESA
1400 x 1050 65	.316 59.900 121.750	VESA
1680 x 1050 65	.290 59.954 146.250	VESA
640 x 480	35.000 66.667	30.240	Apple MAC
832 x 624	49.725 74.550	57.283	Apple MAC
1152 x 870 68	.681 75.062 100.000	Apple MAC
1920 x 1080 67	.500 60.000 148.500	CEA861B

Supported Component Video input signal resolutions

Resolution	H-Frequency (KHz)	V-Frequency (Hz)	Clock Frequency (MHz)	Note
720 × 480 15	.735	60i	13.5	SDTV 480i
720 × 480 31	.25	60p	27	EDTV 480p
720 x 576	15.625	50i	13.5	SDTV 576i
720 x 576	31.25	50p	27 EDTV576p
1280 × 720	45	60p	74.25	HDTV 720p
1280 × 720 37.5	50p		74.25	HDTV 720p
1920 × 1080	28.13	50i	74.25	HDTV 1080i
1920 × 1080	33.75	60i	74.25	HDTV 1080i
1920 x 1080	27	24p	74.25	HDTV 1080p
1920 x 1080 56.25	50p		148.5	HDTV 1080p
1920 x 1080	67.5	60p	148.5	HDTV 1080p

Supported HDMI input signal resolutions

Resolution	H-Frequency (KHz)	V-Frequency (Hz)	Clock Frequency (MHz)	Note
720 × 480 15	.735 60i 13.5 SD	TV 480i
720 × 480 31	.468 60p 27 EDTV	480p
720 × 576 15	.625 50i 13.5 SDTV	576i
720 × 576 31	.25 50p 27 EDTV	576p
1280 × 720 45	60p 74.25	HDTV 720p
1280 × 720 37.5	50p 74.25		HDTV 720p
1920 x 1080	28.13	50i 74.25	HDTV 1080i
1920 x 1080	33.75	60i 74.25	HDTV 1080i
1920 x 1080	27	24p	74.25	HDTV 1080p
1920 x 1080	56.25	50p	148.5	HDTV 1080p
1920 x 1080	67.5	60p	148.5	HDTV 1080p

- Resolutions outside of these tables are not recognised and will not be displayed.

• When you connect the display to a PC, you should adjust the resolution in the display properties of the computer to closely match the native resolution of the display (for example, 1920 x 1080 pixels).
• To view the best quality picture when using the PC input, you will then need to instruct the display to calibrate itself to the PC signal timing. To do so, select 'Auto' in the 'Picture' menu. See "Auto Adjust" on page 34.

Setting up appropriate output resolution on PC

Before connecting the display to a PC to display PC video, please follow the instructions below (in Windows XP for example) to setup appropriate output resolution.

1. On Windows Desktop, right-click and select Properties from the menu that appears.
2. Click the Settings tab in the window that follows.
3. Drag the Resolution slider and select a compatible resolution according to "Supported PC (D-Sub/DVI) input signal resolutions" on page 45. If your PC supports it, select 1680 × 1050 as the output resolution for the best result.
4. Click OK to save the setting and close the window.
5. Press ⬤ INPUT on the remote control and use ▲▼ to select the VGA input then press OK.

Troubleshooting

There are many external influences and circumstances beyond the control of BenQ which may be causing problems with your display. Some of the more common and user fixable problems are listed below for your information.

Please check the following list before calling your nearest BenQ Customer Service Center, and attempt the following steps to diagnose and fix the problem yourself:

Symptoms Possible causes
The display does not turn ON	·Check that the power plug is securely inserted into both the AC-IN socket on the display and the wall outlet, and that the wall outlet is switched on (if switched).·Check that power is available from the power outlet by trying another known working appliance (e.g. desk lamp) from that same power outlet.
There is no picture or sound	·Check that the display is turned on (The power indicator should be blue).·Try a different input source to confirm if the symptom is still present or whether the source is at fault.·Check for mis-connection of cables for that input.·Adjust the volume control to check that isn't turned down.·Make sure that the Speaker Out option in the Audio menu is not set to Off.
Improper screen position or size	·Try selecting a different aspect ratio.·Try a different input source to confirm if the symptom is still present or whether the source is at fault.
The image appears distorted	·Ensure the display's aspect ratio is correctly set to suit the image source.·Try a different input source to confirm if the symptom is still present or whether the source is at fault.
"Not supported" appears	The PC VGA output signal resolution is set too high. 1920 × 1080 @ 60Hz is the highest acceptable PC timing.

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