Alessandria - Fan Casablanca - Free user manual and instructions

Product Type	Ceiling Fan
Brand	Casablanca
Model	Alessandria
Number of Blades	5
Control Type	Wall-mounted digital remote control
Fan Speeds	4 (Low, 2, 3, High)
Reverse Function	Yes (Summer/Winter mode)
Light Kit Included	Yes – Halogen (main globe) and E12 (upper sockets)
Safe-Exit Program	Yes (30-second light delay)
Mounting Options	Standard (flat ceiling) and Angled (up to 34°, angled kit required above 34°)
Downrod	Standard included (for 8–10 ft ceilings); longer downrod sold separately
Ceiling Bracket	Included
Canopy	Included
Installation Requirements	Must be secured to building structure or fan-rated outlet box supporting up to 70 lbs
Electrical Rating	120 V AC, 60 Hz (typical)
Wireless Protocol	RF remote (FCC Part 15 compliant)
UL Listed	Yes – UL Standard 507
Cleaning Instructions	Use soft brush or cloth; avoid harsh chemicals to prevent finish damage
Replacement Parts	Use only Casablanca replacement parts
Tools Required for Installation	Screwdrivers, pliers, wire strippers, drill, 9/64" drill bit
Weight	Not specified (outlet box must support up to 70 lbs)

Frequently Asked Questions - Alessandria Casablanca

How do I pair the wall control with the fan?

Restore power to the fan. Within 3 minutes, press and hold both the Fan Off button and the 4 button for at least 4 seconds. The fan will run at low speed to confirm pairing.

What should I do if the fan wobbles excessively?

Tighten all blade and blade iron screws until snug. Turn off power and check that the hanger ball is properly seated in the bracket. Use the provided balancing kit if needed.

Can I install this fan on a vaulted ceiling?

Yes. For ceilings angled up to 34°, use a longer downrod (sold separately). For angles greater than 34°, also purchase an Angled Mounting Kit (sold separately).

How do I change the light bulbs?

Turn off power. Remove the finial and lower the globe. Replace halogen bulbs with same type and wattage. For upper E12 sockets, replace with E12 bulbs (do not use CFL).

Why won’t my remote control work?

Check the battery in the wall control; replace if needed. Ensure the remote is paired (see pairing instructions). If multiple fans are on the same circuit, you may need to visit the Casablanca FAQ for additional steps.

How do I clean the ceiling fan?

Use a soft brush or cloth to avoid scratching. Do not use abrasive cleaners or chemicals that may damage the finish.

What is the Safe-Exit program?

Press the Fan Power button off for at least 3 seconds. The lights will stay on for 30 seconds (20 sec at 50% brightness, then dim) before turning off completely, allowing you to exit the room safely.

Can I use a dimmer switch with this fan?

No. Use only Casablanca Solid State Speed Controls as specified in the manual to avoid fire or motor damage.

What if multiple remote-controlled fans interfere with each other?

If you have multiple fans on the same circuit breaker, you may need to perform extra steps. Visit www.CasablancaFanCo.com/FAQs and search 'How do I properly install multiple remote-controlled fans?' for guidance.

Is professional installation recommended?

If you are unfamiliar with electrical wiring, hire a qualified electrician. The fan must be securely mounted to a building structure or fan-rated outlet box as per local codes.

USER MANUAL Alessandria Casablanca

Congratulations on purchasing your new Casablanca® ceiling fan! It will provide comfort and performance in your home or office for many years. This installation and operation manual contains complete instructions for installing and operating your fan.

We are proud of our work and appreciate the opportunity to supply you with the best ceiling fan available anywhere in the world.

To register your fan, please visit: www.CasablancaFanCo.com/register

Save your receipt for proof of purchase.

What to Expect with Your Installation

Tools Needed

Mounting Options

Ceiling Bracket

WiringDownrod Canowall Control

Blades

Operation

Maintenance

TroubleshootingLight Kit

M8506-01·06/13/14·Casablanca Fan Company

What to Expect with Your Installation

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Must be able to

secure the fan to

building structure or

fan-rated outlet box

If you are unfamiliar with wiring, use a qualified electrician.

Know your wiring

Assess location

Read and Save These Instructions

This product conforms to UL Standard 507.

WARNINGS

w.1 - To reduce the risk of fire, electrical shock, or personal injury, mount fan directly from building structure and/or an outlet box marked acceptable for fan support of 70 lbs (31.8 kg) and use the mounting screws provided with the outlet box.
w.2 - To avoid possible electrical shock, before installing or servicing your fan, disconnect the power by turning off the circuit breakers to the outlet box and associated wall switch location. If you cannot lock the circuit breakers in the off position, securely fasten a prominent warning device, such as a tag, to the service panel.
w.3 - To reduce the risk of fire, electrical shock, or motor damage, use only Casablanca Solid State Speed Controls.
w.4 - To reduce the risk of personal injury, do not bend the blade brackets when installing the blade brackets, balancing the blades, or cleaning the fan. Do not insert foreign objects in between rotating fan blades.

CAUTIONS

c.1 - All wiring must be in accordance with national and local electrical codes ANSI/NFPA 70. If you are unfamiliar with wiring, use a qualified electrician.
c.2 - Use only Casablanca replacement parts.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications.

You may need a friend to help you.

Check box to see

fan weight

Ceiling angles greater than 34° will require an Angled Mounting Kit. See page 4 for details.

Assess ceiling angle

Standard Downrod

for ceilings 8-10 feet high

Longer Downrod

for ceilings 10 feet or higher

Select a downrod length

M8506-01 · 06/13/14 · © Casablanca Fan Company

Tools Needed

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If you are installing multiple remote-controlled fans on the same circuit breaker,

you may need to perform a few extra steps to prevent interference or faulty operation of your remote controls.

Go to www.CasablancaFanCo.com/FAQs and click "How do I properly install multiple remote-controlled fans?" for more information.

If mounting to a support structure, you will also need these tools.

M8506-01 · 06/13/14 · Casablanca Fan Company

CEILING

If you have a flat ceiling:

Hang your fan by a standard downrod (included).

OPTION 1

If you have an angled ceiling:

1. You will need a longer downrod (sold separately).
2. If your ceiling angle is greater than 34°, you will also need an Angled Mounting Kit (sold separately).

OPTION 2

Use the three steps below to determine if your ceiling angle is greater than 34°

Mounting Options
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Use Standard Mounting to hang the fan from a flat ceiling.

Use Angled Mounting
to hang the fan from a
vaulted or angled ceiling.

M8506-01·06/13/14·Casablanca Fan Company

Ceiling Bracket

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Make sure all four bumpers are still attached.

If you are unable to do this, call Technical Support at 1-888-227-2178.

Use wood screws

(included) when securing to support structure with approved electrical outlet box. Drill 9/64" pilot holes in support structure to aid in securing ceiling bracket with hardware found in the ★ hardware bag.

Use machine screws

(provided with outlet box) when securing to existing ceiling fan-rated outlet box. Make sure it is securely installed and is acceptable for fan support of 31.8 kg (70 lbs) or less.

Refer to warning w.1 on pg. 2

M8506-01·06/13/14·Casablanca Fan Company

To avoid possible electrical shock, before installing your fan, disconnect the power by turning off the circuit breakers to the outlet box associated with the wall switch location.

Option 1

skip to next page

Option 2

If you need a different downrod length follow these steps:

M8506-01·06/13/14·Casablanca Fan Company

Remove the pre-installed setscrew so that the downrod can be inserted.

Slide the adapter cover onto the downrod, then hand tighten the downrod (at least 4-5 full turns) until it stops.

The wires can be cut, but leave at least 8" extending from the top of the downrod.

Tighten the setscrew with pliers. DO NOT HAND TIGHTEN.

8"

3/8"

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If the setscrew is not tightened securely, the fan may fall.

Downrod (continued)

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Lower the adapter cover until it rests flush against the motor housing. Align the screw holes on the adapter cover with the screw holes on the motor housing and install the three adapter cover screws found in the ● hardware bag.

Put the wires and downrod through the canopy. Let the canopy sit loosely on top of the fan.

DO NOT PICK THE FAN UP BY THE CANOPY OR WIRES. Place the downrod ball into the slot in the ceiling bracket.

M8506-01·06/13/14·Casablanca Fan Company

Wiring

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Using an orange wire connector from

the ★ hardware bag, connect the 3 grounding wires (green, green/yellow stripe, or bare copper) coming from the ceiling, downrod, and hanging bracket.

Note: To connect the wires, hold the bare metal leads together and place a wire connector over them, then twist clockwise until tight.

Use wire strippers to remove the crimp connector from the end of the red wire on the receiver. Using the blue wire connectors from the remote control hardware bag, connect the white wire from the receiver (marked "common out") to the white wire from fan. Connect the black wire from the receiver (marked "fan out") to the black wire from the fan. Connect the blue wire from the receiver (marked "light 1 out") to the blue wire from the fan. Connect the red wire from the receiver (marked "light 2 out") to the red wire from the fan.

Using an orange wire connector from the ★ hardware bag, connect the black wire (ungrounded) from the ceiling to the black wire from the receiver (marked "live in"). Connect the white wire (grounded) from the ceiling to the white wire from the receiver (marked "neutral in" or "common in").

Refer to CAUTION c.1 on pg. 2

Turn the splices upward and push them carefully back through the hanger bracket into the outlet box. Spread the wires apart, with the grounded wires on one side of the outlet box and the ungrounded wires on the other side of the outlet box.

M8506-01·06/13/14·Casablanca Fan Company

Wall Control

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1. Tape the provided wall control template with painter's tape at the desired installation area.
2. Drill holes inside the four corners of the template.

Note: Make sure the wall control template is level before proceeding to the next step.

1. Using a 9/64 drill bit, drill a hole in each screw cut-out on the wall control template.
2. Using a hammer, tap a drywall anchor found in the wall control hardware bag into each hole until the drywall anchor is flush with the wall.

1. Using a drywall punch saw, cut out the interior shape of the template using one of the four drilled corners as a starting point.
2. Remove the template and the cut-out section of drywall.

1. Insert the wall control into the dry wall cut out.
2. Align the screw holes in the wall control with the drywall anchors.
3. Install the cover plate using a Phillips Head screwdriver to secure the two cover plate screws found in the wall control hardware bag through the wall control and into the drywall anchors.

If you are using a outlet box for wall control installation, the wires coming from the wall control must be grounded using the attached green wire. If not placed in an outlet box, cap the green wire coming from the wall control with an included wire nut.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

M8506-01 · 06/13/14 · Casablanca Fan Company

Canopy

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Position the canopy so that, when lifted into place, the canopy fits into the hanging bracket as shown.

Lift the canopy into place so that the screw holes are aligned.

Insert the two canopy screws found in the ● hardware bag.

Note: Fan style may vary.

M8506-01·06/13/14·Casablanca Fan Company

Blades

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☒ Place each blade between a blade iron and blade medallion. Install the blade screws, found in the ▲ hardware bag, to attach the medallion to the blade iron. Repeat for all blades.

Once the blade and medallion are attached, insert the blade iron into the slot on the blade ring and install the blade iron armature screws, found in the ✗ hardware bag.

Once all five blades have been assembled, lift the blade assembly and align the screw holes and rubber grommets on the blade ring with the screw holes on the motor. Install the blade ring screws, found in the ✗ hardware bag.

M8506-01·06/13/14·Casablanca Fan Company

Light Kit

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Make sure the light kit is securely attached to the motor housing. Failure to properly secure all three assembly screws could result in the light kit falling.

M8506-01 · 06/13/14 · Casablanca Fan Company

Light Kit (continued)

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Using the ceramic wire connectors, connect the blue wire from the fan to the blue wire from the light kit. Connect the white wire from the fan to the white wire from the light kit.
Note: Be sure to use the CERAMIC wire connectors to avoid fire hazard.

Tuck the wires into the light kit, then lift the light fixture and align the screw holes in the light fixture with the screw holes in the light kit. Install the three light fixture screws, found in the ≡ hardware bag.

Install a halogen bulb in each socket. When necessary, replace with bulbs of the same type and wattage.

Make sure the light fixture is securely attached to the light kit. Failure to properly secure all 3 assembly screws could result in the light fixture falling.

M8506-01·06/13/14·Casablanca Fan Company

Light Kit (continued)

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Carefully lift the globe so the threaded rod on the light fixture goes through the hole in the globe. With the other hand, install the finial onto the threaded rod and tighten securely.

Install an E12 bulb in each upper socket.
Note: Do not use CFL bulbs to replace your light bulbs. Your lights may flicker or fail to work.

See next page for fan operation instructions.

Note: Glass shade style and number of lights may vary.

M8506-01·06/13/14·Casablanca Fan Company

Operation

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Before operating the wall control, press on the battery door to eject it. Unscrew the battery holder. Insert the battery, found in the control hardware bag, with the positive (+) side facing downward. Reinstall the battery holder and reinsert the battery door into the wall control.

If you are installing multiple remote-controlled fans on the same circuit breaker, you may need to perform a few extra steps to prevent interference or faulty operation of your remote controls.

Go to www.CasablancaFanCo.com/FAQs and click "How do I properly install multiple remote-controlled fans?" for more information.

Note: The remote must be paired before the fan will operate.
Within 3 minutes of restoring power to the fan, press both the Fan Off button and the 4 button for at least four seconds. Your fan will turn on at the lowest speed to indicate successful syncing. If it does not, turn off power to your fan, wait one minute then try again. If using the transmitter with multiple fans, repeat this process for each fan.

M8506-01 · 06/13/14 · Casablanca Fan Company

Operation (continued)

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Quickly press the uplights or downlights button to turn the lights off and on. Press and hold the appropriate button to raise or dim the light level of the uplights or downlights. The reverse button changes the direction that the blades turn. The power button turns the fan off and on.

The reverse button on the wall control changes the air flow pattern. In warm weather, use (a) downward air flow pattern. In cold weather, use (b) upward air flow pattern.

The Safe-Exit Program gives you about thirty seconds of light when you turn the lights off to exit the room before the lights go out. To use Safe-Exit:

- Press the fan power button off for at least three seconds to initiate the Safe-Exit Mode.

• The lights will flash for visual confirmation.

• The lights will stay on 50% brightness for 20 seconds and then begin to dim. After a total of 30 seconds, the lights will be completely off.

Note: For CFL lighting, the lights will stay on 100% brightness for 30 seconds. After a total of 30 seconds, the lights will be completely off.

M8506-01·06/13/14·Casablanca Fan Company

Maintenance & Cleaning

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Be sure to turn off power to the fan before performing any maintenance or relamping.

Changing the bulbs - remove the finial from the threaded rod while supporting the globe with your other hand. Carefully remove the globe. Unscrew bulbs and replace with bulbs of the same type and wattage. Reinstall the globe assembly.

Cleaning the fan - use soft brushes or cloths to prevent scratching. Cleaning products may damage the finishes.

M8506-01·06/13/14·Casablanca Fan Company

Troubleshooting

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Fan doesn't work

• Press a fan speed button (1-4).
• Check the circuit breaker to ensure the power is turned on.
• Check the wall control battery.
  • Make sure that you have paired the wall control.
  • Make sure the blades spin freely.
• Turn off power from the circuit breaker, then loosen the canopy and check all the connections according to the wiring diagram on page 9.
• Check the plug connection in the switch housing.

Excessive wobbling

• Tighten all of the blade and blade iron screws until they are snug.
• Turn the power off, support the fan carefully, and check that the hanger ball is properly seated.
• Use the provided balancing kit and instructions to balance the fan.

Remote doesn't work

• Install a fresh battery in the wall control.
• Make sure you have paired the remote.

Noisy Operation

• Tighten the blade and blade iron screws until they are snug.
• Check to see if any of the blades are cracked. If so, replace all of the blades.

If you have multiple remotes or multiple remote-controlled fans installed on the same circuit

breaker and you are experiencing interference or faulty operation of your remote controls, please go to www.CasablancaFanCo.com/FAQs and click "How do I properly install multiple remote-controlled fans?" for information on how to correct this issue.

Lights dim when turned on or do not turn on at all.

• Make sure the wattage of the light bulbs installed matches the specifications on the light sockets (see page 19 for instructions on changing the bulbs).

AUTHORIZED SERVICE CENTERS

For the most updated list of Casablanca Authorized Service Centers, visit

www.CasablancaFanCo.com or call toll free 1-888-227-2178.