RP7503 - Whiteboards and Accessories BENQ - Free user manual and instructions

Product Type	Interactive Flat Panel
Brand	BenQ
Model	RP7503
Display Size	75 inches
Resolution	3840 x 2160 (4K UHD)
Brightness (with glass)	400 cd/m² (typical)
Contrast Ratio	1200:1
Touch Technology	Infrared, 40-point touch
Touch Method	Finger & Stylus
Response Time	<10 ms
Glass	3.2 mm anti-glare, 9H hardness, germ-resistant
Operating System	Android 11
CPU	A73 x 4 + A53 x 4
RAM / ROM	8 GB / 64 GB
Speaker	16W x 2 + 16W subwoofer
Power Consumption (max)	461.4 W
Standby Power	<0.5 W
Dimensions (W x H x D)	1717.1 x 1065.3 x 121.7 mm
Net Weight	55.5 ±1.5 kg
VESA Mount	800 x 400 mm
Inputs	HDMI (3), DP, VGA, USB-C (65W PD), USB 3.0/2.0, RS232, LAN
Outputs	HDMI, SPDIF, LINE-OUT
Accessories Included	Remote control, touch pens, VGA/HDMI/USB cables, wall mount kit
Safety Compliance	Grounded plug, UL/CE listed, BenQ ecoFACTS
Maintenance	Clean with dry cloth; use neutral detergent for frame; do not use abrasives
Spare Parts / Reparability	OPS slot for modular PC; VESA mount for NUC; refer to qualified service for repairs

Frequently Asked Questions - RP7503 BENQ

How do I install the BenQ RP7503 on a wall?

Use the VESA 800 x 400 mm mounting pattern. Secure the wall bracket with four M8 x 25L screws (recommended torque 470-635 N·cm). At least two people are required for installation. Ensure proper ventilation (at least 10 mm clearance).

Can I use the RP7503 for video conferencing?

Yes. The panel has built-in array microphones, supports a camera mount, and includes InstaShare 2 for wireless screen sharing. You can also install apps like Teams or Zoom via the BenQ App Store.

What is the maximum number of touch points?

The RP7503 supports up to 40 simultaneous touch points with fingers or stylus. It also allows two pens to write simultaneously with two different colors.

How do I update the software?

Go to System > About > System updates. Choose Network Update (OTA) or USB Update. Ensure the display is connected to the internet or insert a USB drive with the update file.

Can I connect external speakers?

Yes. Use the LINE-OUT jack (3.5 mm) for external speakers or earphones, or the SPDIF optical output for digital audio. The built-in speakers are 16W x 2 with a 16W subwoofer.

Is the RP7503 compatible with Mac computers?

Yes. Connect via HDMI, DisplayPort, or USB-C. Touch functionality works with Mac OS after installing the appropriate driver (if needed). The touch module supports plug-and-play for most systems.

How do I clean the touch screen?

Turn off the display and unplug the power. Wipe the screen with a soft, dry, lint-free cloth. For the plastic infrared filter, use a small amount of alcohol. Never use abrasive materials or spray liquids directly onto the screen.

What type of power cord do I need?

The display accepts AC 100-240V, 50/60 Hz. The power cord is supplied by region. Ensure the outlet is properly grounded. The maximum power consumption is 461.4 W.

Can the RP7503 be used in portrait mode?

No. The RP series supports landscape orientation only. Using it in portrait mode may damage the display and void the warranty.

How do I enable the floating annotation tool?

Touch and hold two fingers (20-50 mm apart) on the screen for more than two seconds to launch the EZ Floating Tool. Alternatively, tap the floating tool icon in the side bar to access pen, highlighter, eraser, and screenshot functions.

USER MANUAL RP7503 BENQ

Interactive Flat Panel

User Manual

Abstract halftone dot pattern with gradient shading, no text or symbols present

Copyright and disclaimer

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.

HDMI trademark disclaimer

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade Dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

HIGH-DEFINITION MULTIMEDIA INTERFACE

Dolby Audio™ trademark disclaimer

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.

Dolby Audio

Copyright

Copyright 2022 BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

Product Support

This document aims to provide the most updated and accurate information to customers, and thus all contents may be modified from time to time without prior notice. Please visit the website for the latest version of this document and other product information.

Available files vary by model.

• Make sure your computer is connected to the Internet.
• Visit the local website from www.BenQ.com. The website layout and content may vary by region/country.
• User manual and related document: www.BenQ.com > Business > SUPPORT > Downloads > model name > User Manual

- (EU only) Dismantled information: Available on the user manual download page. This document is provided based on Regulation (EU) 2019/2021 to repair or recycle your product. Always contact the local customer service for servicing within the warranty period. If you wish to repair an out-of-warranty product, you are recommended to go to a qualified service personnel and obtain repair parts from BenQ to ensure compatibility. Do not disassemble the product unless you are aware of the consequences. If you cannot find the dismantled information on your product, contact the local customer service for assistance.

Table of contents

Copyright and disclaimer ....i

Product Support......ii

Safety warnings and precautions.... I

Important safety instructions 2

Notes on this display....2

Notes on the LCD panel of this display.... 3

Safety notice for remote control.... 3

Battery safety notice.... 4

BenQ ecoFACTS 4

Package contents.... 5

Setting up the display 6

Installing the display on a wall....6

Installing an external PC 7

Installing a camera mount....8

Parts of the display and their functions 9

Front panel....9

Input/output terminals 10

Remote control 12

Using the remote control.... 13

Connections....16

Connecting power 16

Connecting the VGA input....17

Connecting the touch module 18

Connecting the digital inputs....19

Connecting the video output 20

Connecting to serial port....20

Basic operations....21

Turning the display on or off....21

Initial setup....22

OSD Settings 22

Switching input signals....22

Account Information 23

User Management 24

Setting up the Internet connection 26

Updating software....28

Adjusting audio volume level 28

Using the touch screen 29

Menu operations....31

Settings menu 32

Proxy setting....40

Startup & Shutdown 41

Android system interface....43

Main interface....43

Side tool bar 44

AMS file manager overview 46

Multimedia files 48

Apps....53

BenQ App Store 54

InstaShare 2....55

InstaQPrint....56

WPS Office 57

Saffi 59

Product information 61

Dimensions(RP6503) 65

Dimensions(RP7503) 66

Dimensions(RP8603) 67

Supported input signal resolution....68

Troubleshooting....69

Safety warnings and precautions

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

THIS EQUIPMENT MUST BE GROUNDED To ensure safe operation, the three-pin plug must be inserted only into a standard three-pin power outlet which is effectively grounded through normal household wiring. Extension cords used with the equipment must have three cores and be correctly wired to provide connection to the ground. Wrongly wired extension cords are a major cause of fatalities. The fact that the equipment operates satisfactorily does not imply that the power outlet is grounded or that the installation is completely safe. For your safety, if you are in any doubt about the effective grounding of the power outlet, please consult a qualified electrician.

The mains plug of the power supply cord shall remain readily operable. The AC receptacle (mains socket outlet) shall be installed near the equipment and shall be easily accessible. To completely disconnect this equipment from the AC mains, disconnect the power cord plug from the AC receptacle.

• Do not place this display on an uneven, sloping or unstable surface (such as a trolley) where it may fall and cause damage to itself or others.
• Do not place this display near water, like a spa or pool, or in a position which will allow the splashing or spraying of water onto the display, like in front of an open window where rain water may enter.
• Do not install this display in a confined space without proper ventilation and air circulation, such as in a closed cabinet. Allow proper space around the display for dissipating heat inside. Do not block any openings and vents on the display. Overheating may result in hazards and electric shock.
• Installation of this display should only be performed by a qualified technician. Failure to install this display properly may cause injuries and damages to the personnels and the display itself. Check the installation regularly and maintain the display periodically to ensure the best working condition.
• Use only the accessories approved or recommended by the manufacturer to mount this display. Using wrong or unsuitable accessories may cause the display to fall and result in serious personal injuries. Make sure that the surface and fixing points are strong enough to sustain the weight of the display.
• To reduce the risk of electric shock, do not remove covers. No user serviceable parts inside. Refer servicing to qualified service personnel.
• To prevent personal injuries, mounting the display or installing desktop stands is required before use.

Important safety instructions

I. Read these instructions.
2 Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.

1. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

2. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

3. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

4. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

II. Only use attachments/accessories specified by the manufacturer.

1. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

2. Unplug this apparatus during lightning storms or when unused for long periods of time.

3. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Notes on this display

• To prevent the risk of physical injuries, do not attempt to lift the display alone.
• Make sure you have four or more people available to help lift or a flat cart to transport the display to its final location.
• Keep the display horizontal as much as possible.
• Clear a floor space before unpacking.

Notes on the LCD panel of this display

- The Liquid Crystal Display (LCD) panel of this display has a very thin protective layer of glass which is liable to marking or scratching, and cracking if struck or pressured. The liquid crystal substrate is also liable to damage under excessive force or extreme temperatures. Please handle with care.

- The response time and brightness of the LCD panel may vary with the ambient temperature.

- Avoid placing the display in direct sun or where direct sun or spot lighting will shine onto the LCD panel, as the heat may damage the panel and the external casing of the display, and the bright light will make viewing the display more difficult than necessary.

- The LCD panel consists of individual pixels to display images and is manufactured according to the design specifications. While 99.9% of these pixels work normally, 0.01% of the pixels may remain constantly lit (in red, blue or green) or unlit. This is a technical limitation of the LCD technology and is not a defect.

- LCD screens, like plasma (PDP) and conventional CRT (Cathode Ray Tube) screens, are also susceptible to ‘screen burn-in’ or ‘image retention’ which can be found on the screen as visible fixed lines and shades. To avoid such damage to the screen, avoid displaying still images (like On-Screen Display menus, TV station logos, fixed/inactive text or icons) for more than 30 minutes. Change the aspect ratio from time to time. Fill the entire screen with the image and eliminate the black bars whenever possible. Avoid displaying images in 16:9 aspect ratio over a long period of time, otherwise there may be visible burn marks on the screen as two vertical lines.

- Note: Under certain circumstances, condensation may occur on the inner side of the cover glass, it's a natural phenomenon and will not affect the operation of the display. This condensation will usually disappear after around 2 hours of normal operation.

- RP series does not offer image retention function. For more information, please refer to installation guide. If a still image is required for a display, it is recommended to enable Pixel shift.

- RP series does not support portrait use; portrait use may cause display damage. BenQ warranty will not cover faulty usage.

Safety notice for remote control

- Do not put the remote control in the direct heat, humidity, and avoid fire.

- Do not drop the remote control.

- Do not expose the remote control to water or moisture. Failure to do so could result in malfunction.

- Confirm there is no object between the remote control and the remote sensor of the product.

- When the remote control will not be used for an extended period, remove the batteries.

Battery safety notice

The use of the wrong type of batteries may cause chemical leaks or explosion. Please note the following:

• Always ensure that the batteries are inserted with the positive and negative terminals in the correct direction as shown in the battery compartment.
• Different types of batteries have different characteristics. Do not mix different types.
• Do not mix old and new batteries. Mixing old and new batteries will shorten battery life or cause chemical leaks from the old batteries.
• When batteries fail to function, replace them immediately.
• Chemicals which leak from batteries may cause skin irritation. If any chemical matter seeps out of the batteries, wipe it up immediately using a dry cloth, and replace the batteries as soon as possible.
• Due to varying storage conditions, the battery life for the batteries included with your product may be shortened. Replace them within 3 months or as soon as you can after initial use.
• There may be local restrictions on the disposal or recycling of batteries. Consult your local regulations or waste disposal provider.

BenQ ecoFACTS

BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the “Bringing Enjoyment ‘N Quality to Life” corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory requirement and standards pertaining to environmental management, BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection, manufacturing, packaging, transportation, using and disposal of the products. BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure that consumers make informed green choices at purchase. Check out BenQ’s CSR Website at http://csr.BenQ.com/ for more details on BenQ’s environmental commitments and achievements.

Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately.

LCD display

Line drawing of a cable with a plug, tied with a string (no text or symbols)

Power cord (by region)

Line drawing of a cable with multiple connectors (no text or symbols)

VGA cable x I

2.4 GHz remote control

Coiled cable with two USB connectors (no text or symbols visible)

Line drawing of a USB cable with connector port (no text or symbols)

Line drawing of a broadband cable with two USB connectors (no text or symbols)

HDMI cable xI Touch USB cable xI USB Type-C cable xI

AAA battery x2 (by region)

Touch pen x2 Quick start guide Wall mount USB cover

Technical line drawing of a mechanical assembly with screws and housing (no text or symbols)

Camera mounting kit

• The type of power cord supplied may differ from that illustrated depending on your region of purchase.
• Before discarding the package, check that you haven't left any accessories inside the box.
• Dispose of packaging materials wisely. You can recycle the cardboard carton. Consider storing the package (if possible) for future transport of the display.
• Do not leave plastic bags within reach of young children or babies

Setting up the display

Please pay attention to the following notes during installation:

• This display should be installed by at least two adult persons. Attempting to install this display by only one person may result in danger and injuries.
• Refer the installation to qualified technicians. Improper installation may cause the display to fall or malfunction.
• Stability Hazard: The flat panel may fall, causing serious personal injury or death. To prevent injury, this flat panel must be securely attached to the wall in accordance with the installation instructions.

Installing the display on a wall

I. Place a clean, dry and lint-free cloth on a flat, horizontal and object-free surface. Make sure that the size of the cloth is larger than the display.
2 Gently lay the display on the cloth with the LCD screen facing down.
3. Identify the wall mounting screw holes on the back of the display as shown in the illustration.

Dimension VESA spec. (A x B) Screw type Quantity

65" 600 × 400 mm	M8 × 25L	4
75" 800 × 400 mm	M8 × 25L	4
86" 800 × 600 mm	M8 × 25L	4

1. Install the wall mounting bracket on the display and attach the display to the wall according to the mounting bracket's instructions. The length of the screw should exceed the thickness of the wall mounting bracket by at least 25 mm. Make sure that all screws are tightened and secured properly. (Recommended torque: 470 - 635N•cm). The mounting means should be strong enough to bear the weight of the display.

• To maintain proper ventilation, keep at least 10 mm of clear space from the back cover of the display to the wall.
• Please consult a professional technician for wall mount installations. The manufacturer accepts no liability for installations not performed by a professional technician.

Installing an external PC

The back of the display has four screw holes at its bottom-left side with a dimension of VESA mount 100x100mm. You can secure the PC onto the display with four screws (maximum torque: 4-5 kgf-cm).

Technical line drawing of a laptop front panel with an inset close-up showing internal components (no text or symbols)

Installing a camera mount

Check the mounting component list before installing:

Upper mount Lower mount 1/4" screw (8mm) M3x5 mm screw x 3

To install the camera mount:

Diagram of a device with an open lid and a separate base component, showing internal structure without any text or symbols.

I. Place your camera onto the upper mount and secure the camera by screwing the 1/4" screw into the camera's screw hole.

Technical line drawing of a mechanical assembly with a box and mounting bracket (no text or symbols)

1. Install the lower mount with two M3x5mm screws and secure it on the top of the display.

Technical line drawing of a mechanical component with a bracket and housing (no text or symbols)

1. Insert your camera with the upper mount attached into the lower mount.

Technical line drawing of a mechanical device with no visible text or symbols

1. Secure the camera mount by screwing a M3x5mm screw into the screw hole at the left side of the upper mount.

Parts of the display and their functions

Front panel

No. Name Description

1	TYPE-C	Connects to USB-C devices for charging and data transfer. Allows the transmission of video, audio, and touch function.
2	HDMI Connects to a source device using a HDMI cable.
3	TOUCH-USB	Supports touch signal input from an external computer.
4	USB 3.0	Connect USB devices such as keyboards, mouse, and USB flash drives.
5	MIC-IN	Receives sound from a source device (e.g. microphone) via an audio cable.
6	AIR IONIZER	Releases negative ions.
7	Array microphones	Receives and transmits sound from near the display.
8	NFC sensor	NFC reader & writer.
9	Ambient light sensor	Detects the ambient light around the display.
10	IR signal receiver	Receives infrared signals from remote control.
11	Power	Tap to enter energy saving mode. Press and hold for 4 seconds or more to power off.
12	Home	Press to return to the main screen.
13	Return	Press to return to the previous menu.

No. Name Description

14 Menu Press to enter the function menu.
15 Volume down Press to decrease the volume.
16 Volume up Press to increase the volume.

Input/output terminals

See Connections on 16 for connection details.

No. Name Description

1 LAN-OUT	Supports LAN Out, 10/100/1000 Mbps for external device.
2 LAN-IN	Supports LAN In , 10/100/1000 Mbps for Android system and OPS.
3 LINE-OUT	Connects to external speakers or earphones.
4 SPDIF	Connects the SPDIF cable from external audio devices to the display for audio out.
5 AUDIO-IN	Receives audio input from an external device.
6 VGA	Receives input from an external device (such as a computer).

7	HDMI I/HDMI 2	Connects to PC with an HDMI output, a set-top-box, or other video devices capable of realizing touch function.
8	TOUCH-USB Supports touch signal input from an external computer.
9	USB 3.0	Unscrew the USB cover to access the USB slot for the wireless USB adapter and the remote control USB receiver.
10	DP	Connects to a PC, or audio/video equipment that supports the DisplayPort interface.
11	RS232	Serial interface, used for mutual transfer of data between devices.
12	HDMI-OUT Connects to display devices with an HDMI input.
13	TYPE-C Connects to USB-C devices for data transfer.
14	USB 2.0	Connects USB devices such as keyboards, mice, and USB flash drives.
15	OPS Slot (Port)	Supports installation of an OPS (Open Pluggable Specification) device.
16	USB 3.0	Connects to USB devices such as web cameras or USB flash drives.

• USB 2.0=5V=500mA / USB3.0=5V 900mA
• Rear Type-C = 5V=0.9A
• Front Type-C=5V=3A; 9V 3A,12V 3A;20V 3.25A---
• OPS=18V=5A;90W
• Direct Current / DC
  • \~Alternating Current /AC
• The maximum length for the cables to be used with the USB slots are 5m (USB 2.0) and 3m (USB 3.0).

Remote control

Turns the display on or off.

Pointer key. Press to activate the spotlight or pointer function and follow the instructions on the screen.

Press to open Task Switcher to switch between recent apps and input sources.

Press to open or close the menu.

Direction key. Press for upward selection.

Direction key. Press for left selection.

Press to proceed

Direction key. Press for right selection.

Direction key. Press for downward selection.

Android system main screen button.

Return key

Voice command key. Press to activate Saffi (BenQ Voice Assistant), hold the button and say the supported command. Release the button until you finish the command.

Speak directly to the microphone built into the top portion of the remote control. Position the microphone closer to your mouth or speak in a loud and clear voice.

Volume up/down.

Freeze screen

One key for blank screen.

Microphone

The USB receiver to pair with the remote control. See Using the BenQ Interactive Flat Panel by remote control on 14 for more information.

Using the remote control

Installing remote control batteries

Illustration of hands holding a smartphone with a partially open screen and a scroll inside (no text or symbols)

I. Open the remote control battery cover.

Diagram of a remote control casing with battery and indicator lights, showing no text or symbols

2 Insert the supplied batteries, ensuring the positive and negative ends are facing in the correct direction.

The supplied batteries are provided for your convenience so that you can operate the display straight away. You should replace them as soon as possible.

Illustration of hands using a smartphone to interact with a device (no text or symbols visible)

1. Put the cover back on.

Using the BenQ Interactive Flat Panel by remote control

Insert the remote control USB receiver into the USB ports at the bottom right corner of the back of the display.

Technical line drawing of a mechanical assembly with no visible text or symbols

For detailed function of each button, see Remote control on 12.

The remote control and the USB receiver have been paired by default.

- This remote control applies only to a specific model and operating systems. Contact your reseller if you have any question.

Pairing remote control and the USB receiver

If you are experiencing issues using the function key on the remote control, please follow the steps and pair again the remote control to resolve the issue:

I. Insert the USB receiver to Interactive Flat Panel's USB port and place the remote control near it.
2. Press the V- and BLANK at the same time, and the indicator light will start flashing.
3. The pairing is completed once the indicator stops flashing.

Remote control usage tips

• To power on/off the display, aim the top front of the remote control directly at the display's remote control sensor window when you press the buttons.
• Avoid getting the remote control wet or store it in humid environments (like bathrooms).
• If the display's remote control sensor window is exposed to direct sunlight or strong light, the remote control may not operate properly. In this situation, change the light source, readjust the angle of the display, or operate the remote control from a location closer to display's remote control sensor window.

Connections

Connecting power

Plug one end of the power cord into the power jack on the display and the other end into an appropriate power outlet.

• The supplied power cord is suitable for use with 110-240V AC power only.
• The power cord and outlet illustrated may differ from the ones used in your region.
• Only use an appropriate power cord for your region. Never use a power cord which appears damaged or frayed, or change the plug type on the power cord.
• Be aware of the power loading when you use extension cords or multiple outlet power boards.
• There are no user serviceable parts in this display. Never unscrew or remove any covers. There are dangerous voltages inside the display. Turn off the power and unplug the power cord if you intend to move the display.
  • The illustration is for your reference only.

Connecting the VGA input

I. Connect the VGA port on the display to the VGA output port on a computer using a D-Sub (15-pin) cable.
2. Connect the computer's audio output port to the AUDIO-IN jack on the display using a suitable audio cable.

Connecting the touch module

Connect the TOUCH-USB port on the display to the USB port of a computer using the supplied USB cable. The touch module of the display supports easy Plug-and-Play operation. There is no need to install additional drivers on the computer.

• Connect TYPE-C port with the computer.
• HDMI must be used with TOUCH-USB at the front panel.
  • HDMI I must be used with TOUCH-USB and DP.
  • HDMI 2 must be used with TOUCH-USB and VGA.

Black-and-white photo of a laptop computer with blank screen (no visible text or symbols)

• Avoid blocking the touch screen frame (where sensors are located) when initiating the touch module.
• It is highly recommended that you connect the display to the PC or laptop directly. Avoid connecting the display to a face plate device which may cause failures in touch operations.
• If any ghost image occurs, please try to un-plug and then re-plug all USB cables. If the failure image still exists, use another USB Type-A to Type-A cable.

Connecting the digital inputs

I. Connect the HDMI or DisplayPort output port of a computer or A/V device (such as a setup box or DVD player) to the HDMI 1/HDMI 2/HDMI/DP input port on the display using an HDMI or DisplayPort cable.

2 To view video from this input, press ⚙ on the remote control to switch to the respective input source.

graph TD
    A["PC System"] --> B["Touch-USBHDMI2VGA"]
    A --> C["Touch-USBHDMI10P"]
    D["Laptop"] --> E["Device"]
    F["Hardware Component"] --> G["Switch"]
    H["Type-C"] --> I["Hardware Module"]
    J["HDMI"] --> K["Device"]

The applicable cable is not supplied and should be purchased separately.

Connecting the video output

I. Use an HDMI cable to connect the HDMI-OUT port to the respective input port on the device.
2. Plug in the power cord and switch the power on.
3. Press ⏻ on the remote control to turn on the display.

Connecting to serial port

Directly connect a computer to the RS232 port on the input/output terminals.

• The applicable cable is not supplied and should be purchased separately.
• This connection is applicable to straight-through RS-232C cable only.
• After using serial port line to connect central control equipment and machine, certain function of the machine can be controlled via central control equipment, such as: machine on/off, and adjustment of sound volume, etc.

Basic operations

Turning the display on or off

I. Be sure to follow the instruction of Connecting power on 16.
2 At the back of the display, flip on the power switch located on the lower left side to On. The system will enter standby mode.

Technical line drawing of a server rack with an inset close-up showing a hand pressing a button (no text or symbols)

• To turn on the display, press the power button on the control panel or on the remote control.
• To turn off the display, press the power button on the control panel or on the remote control. The system will automatically enter standby mode.

The display's standby mode still consumes power. To completely cut off power supply, set the power switch to OFF (O) and then disconnect the power cord from the power outlet.

Initial setup

After you have connected the display to the power, you are ready to power on the display. The first time you power on the display, you will be guided through a series of setup screens. Follow the on-screen instructions or the steps below to start up your display and complete the initial setup.

I. Turn on the display. Wait for the display to boot up with the BenQ screen. This may take a moment.
2. Tap Next on the screen to begin. Follow the on-screen instructions to set up the language, date and time, and network. Or your can skip some of these steps and complete the setup later.

OSD Settings

Use one of the following methods to enter the OSD menu:

• Press ⚙ on the remote control.
• Press the Menu button (💡) on the front panel.
• Drag the OSD menu up from the bottom-center of the screen.

See Menu operations on 31 for more information on the OSD menus and their settings.

Switching input signals

Under the Connection tab of the OSD menu, you can select a desired input source. See Input settings on 32 for more information.

Account Information

Three types of accounts are provided: Guest, Admin, and Multiple users.

Guest

It's for public use under Guest account. You are able to change the headshot, wallpaper, volume and brightness.

Admin

Log in as Admin. Under Personal settings, you can change the headshot, wallpaper, and password. You can also enable AMS service, set Available offline accounts, and check Device information.

Multiple users

Before logging in as User, be sure to enter the correct email address and activate AMS service.

To access your personal account, you have to ask the administrator to activate AMS service first and create your account through IAM service. See User Management on 24for more information.

For more information and tutorial videos about the AMS service please visit https://www.benq.com/en-us/business/ifp/account-management-system.html.

User Management

To add a new user, please contact your IT manager to create your account through BENQ IAM web service.

Creating a new account

I. As an administrator to create a new account for regular users, go to BenQ Service website: https://iam.benq.com. Suggested browsers are Chrome and Firefox.
2 Log in and choose IAM.

1. Click Create New Account to continue.

Account Management

1. Fill in the following fields. Be sure to enter the correct email address. Click Submit to create a new account.

• If some members in your organization need more privilege to control the AMS service, you can activate the users as other roles.
• You can also activate X-Sign, DMS, and Broadcast when creating user accounts. Switch to different services, X-Sign, DMS, or Broadcast by clicking the icon on the upper right corner.

1. The account has been created and a verifying email is sent to the new account owner.

Setting up the Internet connection

Your display must be connected to a network to conduct OTA updates or surf the Internet.

To find the MAC address in Android OS, please go to Settings > System > About > Status.

Network setting

On the home screen, go to Settings > System > About > Status. If there is no IP address shown, please connect the display to the Ethernet cable.

Wireless connection

You must use a wireless adapter in order to connect the display to the Internet wirelessly. Please contact your local dealer for more information on configuring the wireless connection.

I. Press Ⓧ on the remote control, or go to Network >Wi-Fi.

1. Insert the Wi-Fi dongle and the switcher will automatically change to ON.A list of

available networks will show on the screen.

1. Touch the network's name to connect to the network. The password is needed if it is your first time to use the network. Key in the password and press Connect. The device is now connected to the WLAN.

- If you are connecting to a secured wireless network, enter the password for the wireless network access when prompted and tap Connect.

- For wireless connection, BenQ shipment does not include wireless dongles; therefore, you may purchase it separately via the local dealer.

Updating software

Whenever a new version of software is available, the system will automatically detect the update and will prompt you to download it every time you turn on the display. If you want to update the software, choose NETWORK UPDATE or USB UPDATE to continue the update. Or your can skip this step and update the software later.

To manually update the software:

I. Go to System > About > System updates.

2 If there is an update available, the system will begin updating.

- Software update process may take some time to complete.

- During the update process, do not turn off the device or disconnect the Internet connection.

Any interruptions during the software update process may permanently damage your display.

Adjusting audio volume level

To adjust the audio volume level do either one of the following:

• Press V+/V− on the remote control to adjust the volume.
• Press / on the front panel of the display.
• Go to Settings > General to adjust the volume. See General settings on 32 for more information.

Using the touch screen

You can use the optical touch screen to control your operating system. The following table shows a list of gestures you can use on the touch screen.

Ensure that you have installed the USB cable on the display to a computer.

OS functions Gesture actions
Click	Tap the screen once.
Double-click	Tap the screen twice.
Right-click	1. Press on the target.2. Hold and wait for a blue ring to appear.3. Release your finger.
Drag	Drag one finger left or right.
Pan up / Pan down / Back / Forward	Quickly drag your finger (Flick) in a desired direction.
Scrolling	Drag one or two fingers up or down.
Zoom	Move two fingers apart or toward each other.

Important instructions for using the touch screen

Please clean the frame when there is sign of malfunction on the touch screen.

• Before you clean the screen, make sure the display is turned off, and unplug the power cord.
• Remove dust or dirt from the screen and the infrared plastic filter periodically. It is suggested using a small amount of alcohol to clean the infrared plastic filter.
• To avoid damage to the screen, never use any type of abrasive materials to wipe the screen.
• Use a neutral detergent to clean the touch screen. Avoid using detergents with erosive substance, such as banana oil or ammonia.
• Moisten a clean soft, lint-free cloth with a neutral detergent and then clean the touch screen.
• Do not spray a detergent on the screen surface or the body directly. It may result in a short circuit to the touch screen.
• Keep the touch screen out of direct sunlight or spotlights.

Diagram of a hand interacting with a rectangular panel with dashed arrows indicating rotation or movement (no text or symbols)

Menu operations

To enter the OSD menu:

• Press ⚙ on the remote control
• Press ⚙ on the front panel
• Drag from the bottom-center of the screen

Simple diagram with a red upward arrow inside a blank rectangular frame, no text or symbols present.

To make selections:

• Press ∧ / ∨ / </ >on the remote control and press OK to confirm or directly click an item.
• Press ▶ on the remote control or click a blank area outside the menu to exit the menu.

Under Connection, you can select a desired input source and adjust backlight. See Input settings on 32 for more information.

Settings menu

Input settings

Under Connection, you can select a desired input source.

General settings

Go to General to access the Audio and Picture settings.

Audio

• Under Audio, use the volume bar to adjust the volume for the display.
- Directly swipe to enable or disable Mute.
- Go to More to enter the Audio menu.

Picture

• Under Picture, use the brightness bar to adjust the brightness for the display.
- Directly swipe to enable or disable Auto Backlight.
- Go to More to enter the Picture menu.

Eye-Care solutions (Hardware low blue light & Flick-free)

Blue light with wavelengths under 455 nm could affect vision. Eye-Care solution is designed for eyesight protection: the display provides proprietary eye-care technology with ultra-low blue light emission and no visible or invisible flicker within the range of 0-3000Hz, preventing eyestrain caused by extended sessions in front of a display. In addition, advanced anti-glare screen treatment minimizes distracting reflections and glare for optimal productivity and comfort.

Suggestions for long-term use of the display:

• Rest your eyes for 10 minutes after 30 minutes of continuous use.
• For every 20 minutes of display viewing, look into the distance for 20 seconds.
• When your eyes get sore and strained, close your eyes for a minute and then roll your eyes in all directions.

Low blue light & flicker free:

• The default setting of Picture Mode: Standard and Color Temperature:
  Standard is in accord with Low blue light TUV certificate.
• The default setting is in accord with Flicker Free TUV certificate.

For more information about Picture settings, refer to Picture settings on 35.

What is Flicker-free?

The display with the Flicker-free technology maintains a stable backlight with a DC dimmer that eliminates the primary cause of monitor flicker, making it easier on the eyes. The flicker-free technology does not only give you a comfortable viewing experience but also offers a safer choice that protects your eyes.

Audio settings

Menu Descriptions
Balance	Drag the knob to adjust the balance.
Sound Mode	Touch a preset sound environment. Options are Standard News, Music, Movie, Sport, or User mode.Under User mode, you can adjust the level of frequency bands (10KHz, 5KHz, 1.5KHz, 500Hz).

Picture settings

Menu Descriptions
Picture Mode	Press ∧/∨/</>on the remote control or click a picture mode. Options are Eco, Standard, Bright, Soft, Custom1, Custom2 and Custom3.Under Android OS, all picture parameters (e.g.,Brightness, Contrast) are locked. Users may only adjust the parameters while connecting to other input sources. SeeInput settings on 32for more information.
Color Temperature	Press</>on the remote control or click a preset color temperature for the image. Options areStandard, Cool, andWarm.

Device settings

Go to Device to access the Device settings.

Menu Descriptions
Display Allows you to adjust the display's parameters.
Custom source name Allows you to set unique names for each input source.
Apps Accesses all the applications installed in the dispaly.
Storage Allows you to manage the display's storage.
Advanced settings	Accesses more device settings. See Advanced settings on 37 for more information.
Email accounts Sets the display's email accounts.
Accessory Displays current microphone information.
Screen	Allows you to adjust the display's image settings. See Screen settings on 38for more information.

Advanced settings

Menu Descriptions
Key lock	Press OK on the remote control or click the switch to lock or unlock the buttons on the front panel of the display.
IR lock	Press OK on the remote control or click the switch to lock or unlock the remote control IR sensor on the front panel of the display.
Touch lock	Press OK on the remote control or click the switch to lock or unlock the screen.
Pixel shift	Press OK on the remote control or click the icon to set a pixel shift preventing from image retention.
DCR	Press OK on the remote control to enable or disable DCR.

• If keypad, IR and touch are locked all at once, please follow the steps to unlock: Press on the remote control for five seconds.
• For image retention, please see Notes on the LCD panel of this display on 3 for more information.

Screen settings

Menu Descriptions
Aspect ratio	Press / on the remote control or click an aspect ratio. Options are 16:9 or PTP. You can also select Auto to automatically adjust the image.

Use the H position, V position, Clock rate, and Phase functions to manually adjust the image.

Menu Descriptions
H position	Press to move the screen to the left or right.
V position	Press to move the screen to the top or bottom.

System settings

On the home screen, select Settings > System to enter system settings.

Menu Descriptions
Date & Time Click to set date, time, and their formats in Android.
Language & Input	Click to set Language, Keyboard & Input methods in Android.
Startup & Shutdown	Click to set the Startup channel, OPS startup option, Wake on Lan, and Power off reminder. See Startup & Shutdown on 41 for more information.
Floating tool	Click to open and close the floating tool. See EZ Floating Tool on 45for more information.
About Click to view system information in Android.

The amount of available storage space for the user varies according to the amount of pre-installed apps and images occupying the total storage space.

Proxy setting

- Go to Network > Ethernet.

- Press Proxy to go to the proxy setting.

• Enter the proxy host name.
• Enter the using channel.

Startup & Shutdown

- Go to System > Startup & Shutdown.

- For Startup channel, you can choose Last channel or other sources.

- For OPS startup option, you can choose Startup only through OPS startup

option or Startup through any channel.

- For Power off reminder, you can set on or off time. Schedules can be made by choosing the days of the week.

Android system interface

Note that this is a closed Android OS. Download and use of unauthorized apps on this system are not available.

Main interface

The display launches the Android main interface by default. To navigate the Android main interface:

• Press on the remote control or Home button on the front panel to return to the main interface.
• Press on the remote control or drag the OSD menu up from the bottom-center of the screen to enter the OSD menu to select an input.

Icon Function Descriptions
	Source Press to enter the Connection menu to set input source.
	OSD Settings Press to open or close the OSD settings menu.
	All Apps Press to access all apps and widgets.

Side tool bar

Tap the side bars at the left or right of the Android main interface to access the side tool bar.

You may drag the tool to the top or bottom of the screen to suit your preference.

Icon Function Descriptions
	Home Tap to return to the main interface.
	Back Tap to return to the previous screen.
	Recent Tap to switch between recent apps and input sources.
	EZWrite Tap to enter EZWrite annotation software.
	Freeze Tap to freeze the current screen.
	Floating Tool Tap to open the floating annotation tool.

EZ Floating Tool

The EZ Floating Tool allows you to quickly write or create annotations on any screen that the display is showing.

To access the floating tool use either one of the following methods:

• In the Android interface, tap in the side tool bar.
- Under any input source or in the Android interface, touch and hold two fingers spaced about 20 – 50 mm apart on the screen for more than two seconds to launch the EZ Floating Tool menu as shown below.

Circular icon with eight white icons on a dark blue background, no text or symbols present

Icon Function Descriptions
	Minimize/Restore Click to minimize or restore the floating tool.
	Close Click to close the floating tool.
	Pen Click to enable the Pen tool.
	Highlighter Click to enable the highlighter tool.
	Laser pointer Click to enable the laser point on the screen.
	Eraser Click to erase annotations on the screen. You may use a finger eraser or choose to clear all annotations
	Toolbox Click to open the toolbox which includes the Calculator, Timer, Stopwatch, Scoreboard, and Draw tools.
	Recording Click to start recording the screen.
	Screenshot Click to take a screenshot of the screen.
	Operation mode Click to hide all the annotations and operate the main interface.

AMS file manager overview

With this application, you can access your personalized workspace environment and settings, and manage your files and accounts on any IFP that you have logged into.

To access the AMS files use either of the following methods:

• Tap the file manager shortcut
• Tap the AMS shortcut ].

While logging in, you will see four main parts, as described in the table below:

	Item Description
1.	Source Selection	You can open files from the cloud storage services like Google Drive, Dropbox, or Network Drive.You can also open files from the local devices like Internal, My Folder, or connected USBs. The icon next to Google Drive, Dropbox shows that the account is bound to AMS service.
2	Folder Path You can	browse the file folder in this area.
3.	Listing Files	You can see a list of files from the storage device you select.
4.	OperatingTab You can edit the files using the operating tabs here.

Regular users can only view their own files, while the local admin can view all users' files in the domain.

Multimedia files

Multimedia files such as images, audio files, and videos can be played by directly tapping on the file icon.

Image

Select an image file you want to show on the display and perform any of the functions shown on the screen.

Icon Function
	Exits the image viewer.
	Plays the previous/next image file.
	Magnifies/Shrinks the current image.
	Rotates the current image clockwise.
	Plays in slideshow mode.
	Opens slideshow settings.
	Changes the position of toolbar.

Audio/Video

Select an audio/video file you want to play on the display and perform any of the functions shown on the screen.

Icon Function
	Changes cycle mode.
	Plays the previous/next file.
	Plays/pauses the current file.
	Adjusts the volume level.

Media player format

Extension Codec Detail Resolution
.3gp	MPEG-4 Visual 640x480
	MPEG-4 320x240
	H264 1920x1080
.avi	AVC 1920x1080
	M-JPEG 1024x576
	RealMagic MPEG-4	720x480
		720x576
	h264 1920x1080
	FF mpeg MPEG4 640x480
.f4v AVC(H264) 1280x720
.flv	Sorenson Spark 1920x1080
	VP6	800x342
.mp4	AVC(H264)	1920x1080
	HEVC(H26 5) 1920x1080
	4K HEVC(4K H265)	4096x2304
	8K HEVC(8K H265)	8192x4320
.m2ts	AVC 1920x1080
	VC-1	1920x1080
.m2v	MPEG-2 480x576
.m4v	AVC	1280x720
.mkv	WMV3 1280x720
	MPEG-4 Visual 1920x1080
	AVC 1920x1080
	4K HEVC(4K H265) 3840x2160
	8K HEVC(8K H265) 8192x4320
	VP8 1920x1080
	VP9 1920x1080
.mov	MPEG-4 Visual 1280x720
	mjpa 640x480
	M-JPEG 640x480
	AVC(H264) 1920x1080
	4K H264 3840x2160
.mpeg	MPEG-2 1920x1080
	VC-1 1920x1080
	MPEG-1	720x576
.mts AVC 1440x1080
.ogm	XVID	640x480
.PMP	H264	480x272
.rmvb	RealVideo1	1280x720
	RealVideo2	1280x720
	RealVideo3	1280x720
	RealVideo4	1920x1080
.tp	MPEG-2 1920x1088
.ts	HEVC(H26 5) 1920x1080
	4K HEVC(4K H265) 4096x2304
	8K HEVC(8K H265) 8192x4320
	MPEG-1 1920x1080
	avs 720x576
	avs+ 1920x1080
	avs2 3840x2160
	AVC 1920x1080
	MPEG-2 1920x1080
.vob MPEG-2 720x576
.wmv	WMV1 640x480
	WMV2 768x432
	WMV3 1920x1080
.webm	VP8 1920x1080
	VP9 1920x1080
	4K VP9 4096x2160
	8K VP9 8192x4608
4K	AVC(H264)	4096x2304
	HEVC(H26 5) 4096x2304
	VP9 4096x2160
8K	HEVC(H26 5) 8192x4320
	VP9 8192x4608

Apps

Tap the desired app to launch the app.

Application Name Description
BenQ App Store	Allows you to download recommended apps. See BenQ App Store on 54 for more information.
BenQ Notification	Allows you to receive upgrade notifications of existing apps and information of new apps available for download.
InstaShare 2	Allows screen mirroring and touch control for collaborative meetings. See InstaShare 2 on 55 for more information.
InstaQPrint	Allows you to print a file or website image using a Wi-Fi or remote printer.
WPS Office	Allows you to read PDF files or edit files created in Microsoft Office, PowerPoint, or Excel. See WPS Office on 57 for more information.
TeamViewer Meeting	Gives you access to instant or scheduled group meetings with any other TeamViewer Meeting users.
Saffi	See Saffi on 59 for more information.

BenQ App Store

Tap 📋 to launch BenQ App Store. With this application, you can view apps suggested by BenQ for download.

Tap the category on the left panel to browse the suggested apps.

Function Description
Search	Search for an app.
Update Center ( )	Allows you to update the BenQ Store app.
Education ( )	Lists th suggested apps in the Education category
Corporation ( )	Lists the suggested apps in the Corporation category
BenQ Apps ( )	Lists the available BenQ apps.
Exit ( )	Close BenQ Store.

InstaShare 2

InstaShare 2 (播放) is a software-based solution for multi-user collaboration, which lets users to share contents with all devices in a meeting wirelessly.

Two ways are provided for you to access InstaShare 2:

• On the Android main interface, select Wireless Projection ( ).
• Select All Apps(图标) > InstaShare 2 (图标)

Before launching the application, make sure your display is properly connected to Internet.

When you enter InstaShare 2, the main interface is shown as below:

No Function Description
1	Tutorial window	Follow the guide to connect and pair your device with the display. Select the device OS type below to see the projection tutorial respectively.
2	Information window	Shows the display name, pairing code and connection password while presenting.
3	Host Controls window	Allows you to control the whole session and participant actions. You can also install InstaShare 2 app to manage the meeting session remotely

InstaQPrint

Tap 📋 to launch InstaQPrint. With this application, you can print a file or website image using a Wi-Fi or remote printer.

• Before launching the application, make sure your display is properly connected to Internet.
• For the list of supported printers, see https://printhand.com/list_of_supported_printers.php.

I. Tap the option on the left panel and browse and select the desired file, photo, page, or image you want to print.
2 Tap Manage Printers to choose which printer that you want to use.
3. To select a printer:

• Tap an option from the list of available printers on the left panel.
• Tap Scan for Wi-Fi Printers to search for printers automatically.
• Tap Manual Setup to add a new printer manually.

WPS Office

Tap W to launch WPS Office. With this application, you can open document files including PDFs as well as Microsoft Word, PowerPoint and Excel documents.

To edit a file with WPS Office:

I. Tap Open () on the left panel to browse and open a file located in either the display's internal memory, an external storage device, or cloud storage.
2. Tap the function menu on the top panel to access the file format's various functions.

The description below is for a PowerPoint file, the function menus for other file formats will vary.

Function Description
File Tap to open, save, share, print, and manage your presentations.
View Tap to change or edit the presentation views.
Play Tap to start or set up a slide show.
Edit Tap to edit the content or format of the slides.
Insert Tap to insert tables, pictures, charts, comments, video, or audio.
Transitions Tap to apply or adjust the timing of a transition.
Pen Tap to write, draw, paint or sketch to the slides.
Play Tap to start a slide show.
Save As	Tap to save the presentation file on either the display's internal memory, an external storage device, or cloud storage.
Undo Tap to undo an action.
Redo Tap to redo the last action.
Close Tap to close the presentation file.
Back Tap to return to the previous page.
Next Tap to go to the next page.
Exit Tap to exit WPS Office.

Supported Office versions and file formats

Supported Office versions: 97 / 2000 / XP / 2003 / 2007 / 2010 / 2013 / 2016

Supported Office software formats:

Office Software	Supported file formats
Word	wps / wpt / doc / docx / dot / dotx / txt / log / irc / c / cpp / h / asm / s / java / asp / bat / bas / prg / cmd
Excel et / ett / xls /	xlsx / xlt / xltx / csv / xlsm / xltm
PowerPoint	ppt / pptx

Saffi

How to start using Saffi – BenQ Voice Assistant

The BenQ Interactive Flat Panel offers an extra level of flexibility for device control through Voice Assistant. Voice Assistant lets users control the flow of meetings by allowing them to start timers or search the Internet from anywhere in the room.

Already enable AMS service but did not bind your Amazon account to it

If you already enable Multi Account Mode and AMS service and you have not yet bind your Amazon account to it, please follow the below steps:

I. Access AMS website to link the account with Amazon. For more detail on how to link the account under AMS, please refer to AMS user manual.

1. Press the Voice command key (↓) to activate Saffi.
2. The screen will show the privacy agreement. Select AGREE AND NEXT to proceed.

1. It will then show the instruction for the setup. Follow the instruction on the screen to complete the setup.

1. Download and install Alexa app on your phone. Search Saffi and enable it.

1. The setup is completed. Press the Voice command key and speak the commands to start using Saffi.

Product information

Specifications

Item		Specifications
		RP6503 / RP7503 / RP8603
Panel	Size	RP6503: 65" / RP7503: 75" / RP8603: 86"
	Light Source	DLED
	Aspect Ratio	16:9
	Resolution	3840 x 2160
	Pixel Pitch(mm)	RP6503: 0.37(H) x 0.37(V)RP7503: 0.43(H) x 0.43(V)RP8603: 0.49(H) x 0.49(V)
	Brightness with Glass (Typical)	RP6503: 350 (typical)RP7503: 400 (typical)RP8603: 400 (typical)
	Brightness without Glass (Typical)	RP6503: 400 (typical)RP7503: 450 (typical)RP8603: 450 (typical)
	Contrast Ratio (Typical)	1200:1
	Viewing Angle	178
Touch	Technology	IR
	Touch Method	Finger & Stylus
	System	Windows 7/8/10/Vista/Linux/Mac/Android/Wince/Chrome
	Touch Point	40pts touch
	Minimum Object Size	2 mm, pen tip is 4 mm/9 mm, supports 2 pens writing with 2 colors simultaneously
	Response Time	<10 ms
	Accuracy	±1 mm, 90% area
	Glass	3.2 mm thickness, AG, 9H pencil, germ-resistant
Connectors	HDMI IN	Rear: x 2, Front: x 1 (2.0)
	HDMI Output	x 1 (4K@60Hz with audio)
	DP IN	x 1
	VGA IN	x 1
	PC-Audio IN (3.5 mm audio-in)	x 1
	Mic IN	x 1
	SPDIF (Optical)	x 1
		x 1
	USB 2.0 (Type A)	Rear I/O: x2
	USB 3.0 (Type A) (OPS/External Follow)	Front: x2Top: x1
	USB 3.0 (Type A)	Wi-Fi dongle: x1Remote control: x1
	USB Touch Output (OPS/External pass through MIC/Camera/USB)	Rear: x 2, Front: x 1 (USB 3.0)
	RS232	x1
	LAN (RJ45)	OPS: 10M/100M/1000MAndroid: 10M/100M/1000MLAN IN x1 / LAN Out x1
	USB Type-C	Rear: DataFront: Data/Power(65W)/Touch/DP
Android System	System Version	Android 11
	CPU	A73 x 4 + A53 x 4
	GPU	G52 MP8
	RAM	8GB
	ROM	64GB
Video / Audio	Speaker Type	Built in speaker
	Output Power	16W x 2 w/ 16W subwoofer
Power	Power Requirements	AC 100V-240V, 50/60 Hz
	Standby Power	<0.5W
	Max Power Consumption (W)	RP6503: 411.2 WRP7503: 461.4 WRP8603: 587.6 W
	Wake Up	LAN/HDMI/VGA/DP
Others	Array Mic	x 8
	Light Sensors	Yes
Mechanical	Dimension (WxHxD)	RP6503: 1489.3 x 934.3 x 121.5 mmRP7503: 1717.1 x 1065.3 x 121.7 mmRP8603: 1962.4 x 1203.4 x 121.5mm
	Dimension (Package)(WxHxD)	RP6503: 1660 x 1045 x 220 mmRP7503: 1900 x 1160 x 225 mmRP8603: 2160 x 1340 x 250 mm
	Net Weight	RP6503: 43±1.5 kgRP7503: 55.5±1.5 kgRP8603: 70.2±1.5 kg
	Gross Weight	RP6503: 56±1.5 kgRP7503: 70±1.5 kgRP8603: 87±1.5 kg
	Thickness of Machine and Wall Mount	Wall mount (VESA Mount)
	VESA for NUC	100 x 100 mm
	Wall-Hanging Screw Spec	M8*25L x 4
	VESA	RP6503: 600 x 400 mmRP7503: 800 x 400 mmRP8603: 800 x 600 mm
Accessories	Power Cord By Region	3M x 1
	VGA Cable	3M x 1
	USB Cable (Type A-Type B)_USB 3.0	3M x 1
	Type C Cable	1.5 M x 1
	HDMI Cable	3M x 1
	Writing Pen	2 pcs
	Wall Mount	x 1
	Remote Control	1 pcs (BenQ customized)
Features	Image Setting	Yes
	Source/Volume Control	Yes
	HDMI Daisy Chain	Yes
	RS232 Control	Yes
	Sharpness Enhancement	Yes
	Proof of Image Retention	Yes
	Multi Windows	Yes
	HDMI-HDCP	Yes (2.2/1.4)
	DP-HDCP	Yes (1.2)
	10 Bit Color Processing	Yes
Features (continued)	Video Wall OSD Setting	No
	Ambient Light Sensor	Yes
	Total Turn-on Time	Yes
	CEC Control	Yes
	RTC Function	Yes
	FW Update	Yes (USB, OTA)
	Freeze/Blank	Yes
	Front I/O	Yes
	Advanced Menu (Debug Menu)	Yes
	Double Lan Bridging	Yes
	Public USB Port Auto Switch	Yes
	Auto Detect Channel	Yes
	All channel can loop out by HDMI	Yes
	Button Lock	Yes
	Channel Lock	Yes (Sinage mode)
	Screen Lock	Yes
	Smart Sidebar	Yes
	BenQ Customer API	Yes
Environment	Operating Temperature	0 - 40°C
	Operating Humidity	20 - 80% (without condensation)
	Storage Temperature	-10 - 60°C
	Storage Humidity	10 - 60% (without condensation)
	Display Orientation	Landscape Only

• Specifications and functions are subject to change without notice.
  • The product supports OPS. Refer to BenQ OPS models as below: TEY2I-10I5M8S4, TEY2I-10I5M8S5, TEY2I-10I7M8S4, TEY2I-10I7M8S5, TEY2IB-10I5M8S5, TEY2IB-10I7M8S5, TEY2IZ-10I5M8S5, TEY2IZ-10I7M8S5.
• The OPS should be equipped with fire-resistant enclosures.

Dimensions(RP6503)

Unit: mm

Dimensions(RP7503)

Unit: mm

Dimensions(RP8603)

Unit: mm

Supported input signal resolution

• O: supported
- Blank: not supported

Troubleshooting

Problem Solution
No picture Check the following:Is the display turned on? Check the power indicator of the display.Is the signal source device turned on? Turn on the device and try again.Are there any loose cable connections? Make sure that all cables are connected firmly.Have you chosen an unsupported output resolution on the computer? Refer to Supported input signal resolution on 68 to select a supported resolution and try again.Have you chosen an unsupported output resolution on the DVD or Blu-ray disc player? Refer to Supported input signal resolution on 68 to select a supported resolution and try again.
No sound Check the following:Have you turned on the mute function on the display or the input source device? Turn off the mute function or increase the audio volume level and try again.Are there any loose cable connections? Make sure that all cables are connected firmly.
The computer input image looks strange	Have you chosen an unsupported output resolution on the computer? Refer to Supported input signal resolution on 68 to select a supported resolution and try again.Use the Auto function (VGA only) to let the display automatically optimize the display of computer image.If the result of the Auto function is not satisfactory, use the Phase, H Position and V Position functions to manually adjust the image.
The control panel buttons do not work	Have you locked the control panel buttons? Unlock thebuttons and try again.
The remote control does not work	Have you locked the remote control function? Unlock the function and try again.Check for incorrect battery orientation.Check for dead batteries.Check your distance and angle from the display.Check whether remote control is properly being pointed at the display's remote control sensor window.Check for any obstacle between the remote control and the remote control sensor window.Check that the remote control sensor window is not under strong fluorescent lighting, or in direct sunlight.Check for any devices (computer or personal digital assistant, PDA) nearby that transmit infrared signals which may cause interference to signal transmission between the remote control and the display. Turn off the infrared function of these devices.
Remote control failure	Check whether there are other objects between remote control and television remote control receiving window, thus leading to failure of remote control.Check whether the battery electrode in the remote control is correct.Check whether remote control needs to replace battery.
Machine automatically shutdown	Whether set sleep or not.Check whether there is sudden power outage.Check whether there is no signal automatic shutdown.
Signal out of range • Check	whether display is set correctly.• Check whether resolution is the best resolution.• Adjust line and field synchronization in menu.
Background has vertical lines or streaks	• Select automatic correction in menu.• Adjust clock and phase position in menu.
Image lack of color, color is incorrect	• Check whether VGA is not well connected or has quality problem.• Adjust chromaticity and brightness or contrast in menu.
Display format that is not supported.	• Select automatic correction in menu.• Adjust clock and phase position in menu.
Touch function invalid	• Check whether touch driver is installed and started.• Check whether the size of article touched is comparable with finger.
Touch positioning not correct	• Check whether driver is properly installed and make correction.• Check whether touch pen is facing the screen.
No picture and no sound •	Check whether the machine is started state.• Check whether signal wire is well plugged, whether INPUT is corresponding to it.• If in internal computer mode, check whether internal computer is started.
With horizontal or vertical stripes or image dithering	• Check whether signal wire is well connected.• Check whether other electronic equipment or power tools are placed around the machine.
No color, color is weak or image is weak	• Adjust chromaticity and brightness or contrast in menu.• Check whether signal wire is well connected.
With image but without sound	• Check whether mute button is pressed for mute.• Press VOL+/VOL- to adjust volume.• Check whether audio line is connected correctly.
Only one speaker has sound	• Adjust sound balance in menu.• Check whether computer sound control panel only sets up one sound channel.• Check whether audio line is connected correctly.
VGA output without sound	• Check whether connect external device with headphone cable.