W EB1-52AIXPY - Range hood Wolkenstein - Free user manual and instructions

Type	Cooker hood
Material	Stainless steel
Installation width	52.5 cm
Dimensions (H x W x D)	27.6 x 52.5 x 29.1 cm
Net weight	5.5 kg
Voltage / frequency	220-240 V ~ 50 Hz
Connected load	203.0 W
Lighting power	3.0 W
Energy consumption (annual)	42.9 kWh/year
Energy efficiency class	A
Fluid dynamic efficiency class	A
Lighting efficiency class	A
Grease separation efficiency class	C
Grease filters	2 x aluminium (MF04), dishwasher-safe
Carbon filters (optional)	2 x CF 145
Operating modes	Extraction and recirculation
Control panel	5 push buttons (Off, low, medium, high, light)
Minimum distance to ceramic hob	65 cm
Minimum distance to gas hob	75 cm
Minimum distance to solid fuel hob	85 cm
Exhaust hose diameter	120 mm / 150 mm
Installation	Built-in, at least 2 persons
Warranty	24 months from date of purchase

Frequently Asked Questions - W EB1-52AIXPY Wolkenstein

How to install the range hood?

Cut the installation hole (minimum 20 mm clearance around), install the two semi-circular valve flaps, remove the grease filter and panel, place the hood into the cabinet and fix with 12 screws (two people required), reassemble the panel, connect the exhaust hose (not included), and finally connect to mains power.

How to clean the grease filters?

Clean the grease filters once a month by hand or in a dishwasher at 30°C. Do not use aggressive or abrasive detergents. Dry thoroughly before reinstalling.

How to replace the carbon filters?

Unplug the appliance. Open the filter cover (turn anticlockwise), remove the old carbon filters and install new ones (type CF 145). Close the cover. Carbon filters should be replaced every 3-6 months.

What is the minimum distance required between the hood and the hob?

For ceramic-glass hobs: at least 65 cm; for gas cookers: at least 75 cm; for coal/oil/wood stoves: at least 85 cm.

Can I use the hood with room-air dependent fireplaces?

When operating in extraction mode, do not use room-air dependent fireplaces (e.g., coal furnace) simultaneously unless sufficient air supply is provided. In recirculation mode, it is safe.

What should I do if the hood does not work?

Check if the plug is connected, the socket is live, the fuse is on, and voltage matches. If the light works but motor doesn't, check for blocked ventilation damper or motor defect. For abnormal smells, the motor may be defective.

How to replace the light bulb?

Disconnect the appliance from power. Let the bulb cool down. Remove the old bulb and replace with a new one of the same type and power (3 W). Do not touch the bulb with bare hands.

What is the warranty period?

The manufacturer provides a 24-month guarantee from the date of purchase, covering flawless material and fabrication. Proof of purchase is required.

How to operate the hood in recirculation mode?

Install carbon filters (CF 145) before use. The hood can be used without external exhaust. Ensure the carbon filters are replaced regularly (every 3-6 months).

How can I reduce energy consumption?

Cover cookware with lids, use the correct power level (low for light fumes, high only when needed), switch off lights after cooking, and clean the grease filters regularly for efficiency.

USER MANUAL W EB1-52AIXPY Wolkenstein

Exterior view of a stainless steel kitchen air purifier with ventilation grilles and ventilation slots (no text or symbols visible)

Three-panel image showing a circular device with labeled sections (a, b, 1a, 1b) and a close-up of a dark cylindrical component with two labeled sections (2).

Technical line drawing of a vehicle chassis with internal components and airflow indicators (no text or symbols)

Technical line drawing of a vehicle chassis with wheels and structural components, shown in two views (no text or symbols)

Close-up of a metallic coiled cable mounted on a blue base (no text or symbols visible)

Two-panel image: left shows a curved wire-like shape with number 1, right shows a close-up of a metallic object with a pointed tip (no text or symbols)

Technical line drawing of a mechanical component with labeled parts 1 and 2 (no text or symbols beyond labels)

VOR MONTAGE NETZSTECKER ZIEHEN!

NUR IM UMLUFTBETRIEB VERWENDEN.

1

AUF

2

ZU

Dear customer! We would like to thank you for purchasing a product from our wide range of domestic appliances. Read the complete instruction manual before you operate the appliance for the first time. Retain this instruction manual in a safe place for future reference. If you transfer the appliance to a third party, also hand over this instruction manual.

Index

Index....21

1. Safety information....22

1.1 Signal words....23
1.2 Safety instructions....23

1. Installation.... 26

2.1 Main components ...... 27
2.2 Installation steps.... 28
2.3 Carbon filter 31

1. Control panel.... 31
2. Environmental protection....32
3. Cleaning and maintenance 32

5.1 Grease filters 33
5.2 Carbon filters....33
5.3 Replacing of the illuminant 33

1. Trouble shooting.... 34
2. Technical data....36
3. Waste management....37
4. Guarantee conditions....38

Do not dispose of this appliance together with your domestic waste. The appliance must be disposed of at a collecting centre for recyclable electric and electronic appliances. Do not remove the symbol from the appliance.

The figures in this instruction manual may differ in some details from the current design of your appliance. Nevertheless, follow the instructions in such a case.
i Any modifications, which do not influence the functions of the appliance. shall remain reserved by the manufacturer. Please dispose of the packing with respect to your current local and municipal regulations.
The appliance you have purchased may be an enhanced version of the unit this manual was printed for. Nevertheless, the functions and operating conditions are identical. This manual is therefore still valid.
i Technical modifications as well as misprints shall remain reserved.

EU - DECLARATION OF CONFORMITY

★ The products, which are described in this instruction manual, comply with the harmonized regulations.
★ The relevant documents can be requested from the final retailer by the competent authorities.

1. Safety information

READ THE SAFETY INFORMATION AND THE SAFETY INSTRUCTIONS CAREFULLY BEFORE YOU OPERATE THE APPLIANCE FOR THE FIRST TIME.

All information included in those pages serve for the protection of the operator. If you ignore the safety instructions, you will endanger your health and life.

Store this manual in a safe place so you can use it whenever it is needed. Strictly observe the instructions to avoid damage to persons and property.
Check the technical periphery of the appliance! Do all wires and connections to the appliance work properly? Or are they time-worn and do not match the technical requirements of the appliance? A check-up of existing and newly-made connections must be done by an authorised professional. All connections and energy-leading components (incl. wires inside a wall) must be checked by a qualified professional. All modifications to the electrical mains to enable the installation of the appliance must be performed by a qualified professional.
i The appliance is intended for private use only.
i The appliance is intended for extracting/recirculating cooking vapours in private household only.
i The appliance is intended for indoor-use only.

The appliance is not intended to be operated for commercial purposes, during camping and in public transport.
i Operate the appliance in accordance with its intended use only.
Do not allow anybody who is not familiar with this instruction manual to operate the appliance.
This appliance may be operated by children aged from 8 years and above as well as by persons with reduced physical, sensory and mental capabilities or lack of experience and knowledge if they are supervised or have been instructed concerning the safe use of the appliance and do comprehend the hazard involved. Children must not play with the appliance. Cleaning and user-maintenance must not be carried out by children unless they are supervised.

MAKE SURE THAT THIS MANUAL IS AVAILABLE TO ANYONE USING THE APPLIANCE AND MAKE SURE THAT IT HAS BEEN READ AND UNDERSTOOD PRIOR TO USING THE DEVICE.

1.1 Signal words

⚠️ DANGER! indicates a hazardous situation which, if ignored, will result in death or serious injury.

CAUTION! indicates a hazardous situation which, if not avoided, may result in minor or moderate injury.

⚠ WARNING! indicates a hazardous situation which, if ignored, could result in death or serious injury.

NOTICE! indicates possible damage to the appliance.

1.2 Safety instructions

DANGER!

To reduce the risk of electrocution.

1. Non-compliance of the orders of this instruction manual will endanger the life and health of the operator and/or can result in damages to the appliance.
2. Do not operate the appliance when it does not work properly, is visibly damaged, has dropped down or the power cord/plug are damaged.
3. The power cord must be replaced by a qualified professional only.

4. Never repair the appliance yourself.

5. Do not operate any room-air dependent fireplaces while operating the appliance; otherwise harmful gases will get from the fireplace into your home. Whenever the hood is operated together with chimney-vented fireplaces (e.g. coal furnace), ensure there is sufficient air supply in the room where the appliance is installed in. Always consult your local chimney-sweep master. When you operate the appliance in recirculating mode, you can simultaneously run room-air dependent fireplaces.

6. If gas is set free in your home:

a) Open all windows.
b) Do not unplug the appliance and do not use the control panel.
c) Do not touch the appliance until the gas has gone.
d) Otherwise sparks can be generated which will ignite the gas.

1. Never pull the power supply cable to unplug the appliance. Always use the power plug itself to unplug the appliance. RISK OF ELECTRIC SHOCK!

2. Never touch the power plug, the power switch or other electrical components with wet or damp hands. RISK OF ELECTRIC SHOCK!

WARNING!

To reduce the risk of burns, electrocution, fire or injury to persons.

1. Whenever you use extractor hoods in combination with non-electrically-operated appliances (gas and oil-fired appliances), the negative pressure of the corresponding room must not be more than 4 Pa ( 4 × 10^-5 bar).
2. An electrical supply of 220-240V AC / 50 Hz is required. Do not use a socket board or a multi socket or an extension cord when operating the appliance with 220–240 V/50 Hz (AC). All electrical connections which may be damaged must be repaired by a qualified professional.
3. Only connect the appliance to a properly grounded and dedicated socket.
4. The appliance must be grounded. Only use a proper safety socket to minimize risk of electric shock.
5. The technical data of your energy supply must meet the data on the rating label.
6. Your domestic circuit must be equipped with an automatic circuit breaker.
7. Strictly observe the minimum distance between hood and hob:

MINIMUM DISTANCE HOOD TO

Ceramic-glass rings / hotplates	min. 65 cm
Gas cooker	min. 75 cm
Coal / oil / stove wood firing	min. 85 cm

1. Never install the appliance below the required minimum distance.

2. f you ignore the required minimum distance, the accumulated fat in the filters can catch fire due to the heat emission of the hob. RISK OF FIRE!

3. Do not cook a la flambé dishes below the extractor hood. The flames may damage your appliance and/or cause fire.

4. Do not operate the gas jets of a gas hob without cookware. The flames may damage your appliance and/or cause fire.

5. If you fry, permanently keep an eye on the oil as it can catch fire. The risk of auto-ignition rises when using the oil many times.

6. Do not carry out any procedures on the hob using naked light or fire. The flames may damage your appliance and/or cause fire.

7. The exhaust hose must not be made of flammable materials or contain any flammable materials.

8. Operate the appliance with inserted grease filters only. Otherwise recirculating-transported fat will deposit in the appliance and the exhaust system. RISK OF FIRE! Clean or replace the filters regularly.

9. Disconnect the appliance from the mains before cleaning and maintenance.

10. Ignoring the cleaning and maintenance instructions will cause an increased RISK OF FIRE.

11. Any potential user has to be careful not to hit their head on the corners and edges of the appliance. RISK OF BRUISES! RISK OF INJURIES IN THE OCULAR AREA!

12. While unpacking, the packaging materials (polythene bags, polystyrene pieces, etc.) should be kept away from children. CHOKING HAZARD!

13. Always supervise children so they will not play with the appliance.

14. Children must not play with the appliance.

15. Only allow children to use the appliance without supervision, when adequate instructions have been given before so that the child is able to use the appliance in a safe way and understands the risks of improper use.

CAUTION!

1. Accessible parts of the hood may become hot while cooking.
2. Carry out the installation of the appliance with at least two persons. Risk of damage. RISK OF INJURY!

NOTICE!

1. The appliance must be transported and installed by at least two persons.
2. Unpack the parts of the chimney very carefully; otherwise you will damage the chimney
3. Remove the complete packaging materials before initial operation. The appliance may be equipped with a transportation lock. Remove the transportation lock completely. When removing be very careful. Do not use any aggressive detergents to remove residues of the transportation lock.
4. Clean and maintain the appliance regularly to enable its proper operation and optimal performance.
5. Take the enclosed parts from the packaging and its polystyrene-components.
6. Check that the power cord and the appliance are not damaged before electrical connection.
7. The rating plate must not be removed or made illegible, otherwise all terms of the warranty become invalid!

SAVE THESE INSTRUCTIONS.

★ The manufacturer and distributor are not responsible for any damage or injury in the event of failure to comply with these instructions.

2. Installation

1. ⚠️ WARNING! Do not lead the exhaust air into a chimney which is used for extracting exhaust air of appliances operated by gas or other combustibles.
2. For extracting the exhaust air always observe the current legal regulations.
3. The diameter of the exhaust hose must meet the diameter of the connecting ring.

4. If your appliance is equipped with a carbon filter, remove the carbon filter before you operate the appliance in the extraction mode. The carbon filter should be used in the recirculating mode only.

5. The exhaust duct should be as short and straight as possible. The diameter of the exhaust hose should be at least 120/150 mm (look at chapter TECHNICAL DATA). Otherwise you have to expect increased noise and decreased performance of your appliance.

6. The proper maximum bending angle outwards is 120^ .
7. Use smooth tubes or flexible, non-inflammable exhaust hoses only.
8. When the exhaust duct is connected horizontally, a minimum falling gradient of 1 cm/m or an inclination of 2^ is required. Otherwise condensate will get into the motor of the hood.
9. When an exhaust duct is used, the ending of the exhaust hose must be adjusted into the direction of flow.
10. If the exhaust duct passes through cool areas (e.g. an attic), a temperature gradient may occur in the different parts of the exhaust duct so condensate will be generated. Proper insulation of the corresponding parts of the exhaust duct will then be needed. Equip such an exhaust duct with a condensate trap if need be.
11. Depending on model, the hood is equipped with one (top) or two (top, back) outlets.
12. The idle outlet is covered by a plastic cap. You can remove this cap by turning it anticlockwise. Use the cap to cover the idle outlet.

2.1 Main components

A	HOOD
B	EXHAUST PORT
C	HOB

2.2 Installation steps

WARNING! Failure to install the screws or fixing device in accordance with these instructions may result in electrical hazards.

WARNING! Do not damage the wiring in the wall while drilling

WARNING! Failure to install the screws or fixing device in accordance with these instructions may result in electrical hazards.

INSTALLATION OF THE HOOD

Cut out the installation hole as described on the drawing below. For installation and use, a minimum of 20mm space shall be preserved around the hole.

INSTALLATION STEPS

1. Install the 2 semi-circular valve flaps (a/b) into the air-outlet-opening of the appliance. Insert the axles of the valve flaps into the relevant openings (1b) by bending them carefully (1a). Both valve flaps shall open upwards (2).

1. Take the grease filter off the hood and remove the panel by unscrewing the 4 screws on the left and the right side. Please carefully set the panel and the screws aside.
2. Place the hood body in the prepared opening of the cabinet and then fix it with the 12 screws provided. The Installation must be finished by two people. One who lifts up the hood and one to fix the hood by screws

Technical line drawing of a multi-section mechanical assembly with internal components and directional arrows (no text or symbols)

1. Check and make sure the hood body is well fixed into cabinet, then assemble the panel back onto the body with 4 pcs. of screws disassembled at first step.

2. Now connect the exhaust hose (not included) to the air-outlet opening of the hood. Put the widened end of the exhaust hose over the air-outlet. Start at the back of the air-outlet then proceed from inside the exhaust hose by installing it (use your thumbs) on the air-outlet.

3. Lay the exhaust hose to the wall outlet. Fix the exhaust hose with the cable tie (1) on the wall-outlet.

Technical line drawing of a vehicle chassis with wheels and suspension components (no text or symbols)

Pure diagram of a rectangular object with circular elements and directional arrows, no text or symbols present.

Close-up of a metallic cylindrical component mounted on a blue base, no visible text or symbols

Two-panel image showing a curved wire-like object and a close-up of a metallic object with a labeled arrow (no text or symbols present)

1. Insert the grease filters and connect the appliance to the mains ^4 .

➢ Check the correct position of the hood from front and side perspective. Otherwise the appliance will not work properly.

2.3 Carbon filter

UNPLUG THE APPLIANCE BEFORE INSTALLING THE CARBON FILTER.

FOR RECIRCULATING MODE ONLY.

1 | OPEN

2 | CLOSE

You can order the carbon filter at

www.pkm-online.de!

i Type name of the carbon filter: s. chapter TECHNICAL DATA

3. Control panel

CAUTION! The lamp must not be covered by thermal insulation or other materials. Do not touch the illuminant within 30 minutes after using the appliance.

NOTICE! Only switch on the lights while the appliance is operating. Do not switch on the lights to lighten the room.

1

2

3

4

5

1	OFF
2	LOWEST SETTING
3	MEDIUM SETTING
4	HIGHEST SETTING
5	LIGHT ON / OFF

SAVING OF ENERGY:

❖ Cover your cookware (cooking pot / pan) with lids during cooking.
The diameter of the cooking pot / pan should meet the diameter of the cooking zone or the size of the flame of the burner (gas appliances).
- Switch off the extractor hood after cooking or use the delayed switch-off function (equipment depends on model).
Only switch on the illuminant while the appliance is in operation. Do not switch on the illuminant to illuminate the room.
❖ Switch off the illuminant(s) of the appliance after cooking.
The power level should always meet the intensity of the generated cooking fumes. Use the highest motor speed or intensive speed of the appliance (highest power level / boost function) to extract strong concentration of cooking fumes only. A lower power level always means a lower energy consumption.
Make sure there is sufficient supply air to allow the extractor hood to operate efficiently and with low operating noise.
In the case of a strong concentration of cooking fumes select a higher power level early. Cooking fumes which are already distributed in the kitchen may require a longer operation of the extractor hood.
- Clean the grease filter(s) regularly as clean filters will increase the efficiency of the appliance.
❖ Replace the carbon filters (for recirculation mode only) regularly. Observe the information given on the packaging of the carbon filters.

5. Cleaning and maintenance

⚠ WARNING! Disconnect the appliance from the mains before you clean or maintain it.

WARNING! Ignoring the cleaning and maintenance instructions will cause an increased risk of fire.

NOTICE! Take off all rings and bracelets before cleaning or maintaining the appliance; otherwise you will damage the surface of the appliance.

1. Clean the housing of the appliance with a suitable detergent. Use such a product carefully and economically.
2. Do not clean the control panel with a detergent. Use a damp cloth. Otherwise you may damage the electronic components of the controls.
3. Never use any alcohol-containing detergents to clean matt black painted appliances as these detergents cause colour-changes.
4. Clean the glass panels ^6 with a suitable detergent only.
5. When you clean or replace the grease filters or the carbon filters also clean all visible components on the bottom of the appliance with a mild, non-acrid and fat-dissolving detergent.
6. Do not damage the grid of metal-made grease filters. The colour of the metal surface may change due to frequent cleaning as well as the use of aggressive detergents.
7. Such changes do not influence the capacity of the appliance and are no reason for complaint.
8. Do not use any abrasive detergents.
9. Do not use a steam cleaner. RISK OF ELECTRIC SHOCK!

5.1 Grease filters

WARNING! There is RISK OF FIRE when cleaning is not carried out according to these instructions!

Clean the filters once a month by hand or in a dishwasher (30 ^ C). Do not use any acrid or corrosive detergents. Do not use any abrasive detergents! Do not use any alkaline dishwasher-detergents! (pH more than 7). Do not put the filter in the dishwasher together with tableware. Filters which are blocked with food debris do not carry a guarantee. Dry the filters properly before you reinstall them.

5.2 Carbon filters

Conventional carbon filters cannot be cleaned. The capacity of these filters is limited. You can use such filters for about 3-6 months. Replace a depleted filter. Find further information on the filter packaging.

5.3 Replacing of the illuminant

NOTICE! Do not touch the illuminant with your hands. The sweat on your fingers will reduce the operating time of your new illuminant. Use a thin cloth or a thin glove.

1. WARNING! Disconnect the appliance from the energy supply.

2. The illuminant should have cooled down before you remove it.

3. Remove the old illuminant.
4. Replace it by a new one of the same kind and power.

$$ - - \mathrm{m} = 0, 4 5 \mathrm{m} $$

Required minimum distance to surfaces such as pot lids, oven cloths etc. to avoid any hot parts and risk of fire.

Only use self shielded illuminants to avoid hot parts, risk of fire and exposure to UV-radiation.

6. Trouble shooting

MALFUNCTION
POSSIBLE CAUSE	MEASURE
THE APPLIANCE DOES NOT WORK AT ALL.
1. The plug of the appliance is not connected to the socket.2. The plug has become loose.3. The socket is not supplied with energy.4. The fuse is switched off.5. The voltage is too low.	1. Connect the appliance to the mains properly.2. Check the plug.3. Check the corresponding socket by connecting it with another appliance.4. Check the fuse box.5. Compare the data on the model plate with the data of your energy supplier.
LIGHT IS ON BUT MOTOR DOES NOT WORK.
1. Ventilation damper blocked.2. Motor mounting defective.	1. Remove blockage.2. Replace motor.
ABNORMAL MOTOR-SMELLS.
1. Motor defective.	1. Replace motor.
SMEAR OF OIL.
1. One-way valve is leaky.	1. Seal the valve.
APPLIANCE VIBRATES.
1. Motor not properly fixed.2. Hood not properly fixed.	1. Fix motor properly.2. Fix hood properly.
INSUFFICIENT EXTRACTING CAPACITY.
1. Too much distance hood-hob.2. Too much draught because of open doors and/or windows.	1. Lower position of hood.2. Close the doors/windows.
APPLIANCE IS UNSTABLE.
1. Screws are not firmly tightened.	1. Tighten the screws.

IF THE HOOD DOES NOT WORK PROPERLY AND/OR YOU CAN HEAR INCREASED OPERATING NOISE, CHECK THE SCHEDULE BELOW:

◆ Incorrect dimension of the air duct.
◆ Obstruction in the air duct.
The diameter of the air duct from hood to wall-box inclusive should be 120 mm; otherwise the capacity of the motor may be decreased.
If you have installed a fly screen on the wall-box, the air vent may be obstructed. Check by removing the fly screen.
If the cover panel of the wall box is equipped with firm and slanted slats, the air vent may be obstructed. Check by removing the cover panel.
❖ Install a cover panel with moveable slats, which do not obstruct the air vent.
❖ Check condition and cleanliness of the filters.
- Check if the air which is extracted by the hood is replaced to avoid negative pressure.
When you run your appliance in recirculating mode, check if the carbon filter has been replaced on time (min. every 3-6 months).
If the appliance has a malfunction not noted on the schedule or if you have checked all items on the schedule but the problem still exists, please contact the shop you purchased the appliance at.

7. Technical data

Type	Cooker hood
Material	Stainless steel
Installation-width in cm	52,50
Push buttons	5
Recirculation/extraction mode*	✓ ✓
Annual energy consumption (AEC _hood )	42.9 kW/h
Energy efficiency category	Λ
Fluid dynamical efficiency (FDE _hood )	28.50
Fluid dynamical efficiency category	A
Lighting efficiency (LE _hood )	49.0 lux/W
Lighting efficiency category	A
Grease separation	79.70 %
Grease separation category	C
Power consumption off (Po)	0.00 W
Power consumption standby (Ps)	0.00 W
Power consumption lighting system (Wi)	3.0 W
Connected load	203,0 W
Voltage/frequency	AC 220-240V/50Hz
Grease filter/material/dishwasher-proof	2*MF04 aluminium ✓
Carbon filter - optional	2*CF 145
Exhaust hose**	-
Installation material	✓
Instruction manual	✓
Dimensions appliance H*W*D in cm	27.60*52.50*29.10
Weight net/gross in kg	5.50/7.00

◆ Technical modifications reserved.

*	According to Regulation (EU) No. 65/2014
**	Extraction mode: installation with ventilation stack or air duct outwards only, wall penetration = ∅ 150 mm, drilling about ∅ 153 mm.
***	Optional equipment.

8. Waste management

1. While unpacking, the packaging materials (polythene bags, polystyrene pieces, etc.) should be kept away from children. CHOKING HAZARD!
2. Old and unused appliances must be sent for disposal to the responsible recycling centre. Never expose to open flames.
3. Before you dispose of an old appliance, render it inoperative. Unplug the appliance and cut off the entire power cord. Dispose of the power cord and the plug immediately.
4. Dispose of any paper and cardboard into the corresponding containers.
5. Dispose of any plastics into the corresponding containers.
6. If suitable containers are not available at your residential area, dispose of these materials at a suitable municipal collection point for waste-recycling.
7. Receive more detailed information from your retailer or your municipal facilities.

Materials marked with this symbol are recyclable.

Please contact your local authorities to receive further information.

This appliance includes a 24-month guarantee for the consumer given by the manufacturer, dated from the day of purchase, referring to its flawless material-components and its faultless fabrication. The consumer is accredited with both the dues of the guarantee given by the manufacturer and the vendor's guarantees. These are not restricted to the manufacturer's guarantee.

Any guarantee claim has to be made immediately after the detection and within 24 months after the delivery to the first ultimate vendee. The guarantee claim has to be verified by the vendee by submitting a proof of purchase including the date of purchase and/or the date of delivery.

The guarantee does not establish any entitlement to withdraw from the purchase contract or for a price reduction. Replaced components or exchanged appliances demise to us as our property.

The guarantee claim does not cover:

1. fragile components as plastic, glass or bulbs;
2. minor modifications of the Wolkenstein-products concerning their authorised condition if they do not influence the utility value of the product;
3. damage caused by handling errors or false operation;
4. damage caused by aggressive environmental conditions, chemicals, detergents;
5. damage caused by non-professional installation and haulage;
6. damage caused by non common household use;
7. damages which have been caused outside the appliance by a Wolkenstein-product unless a liability is forced by legal regulations.

The validity of the guarantee will be terminated if:

1. the prescriptions of the installation and operation of the appliance are not observed.
2. the appliance is repaired by a non-professional.
3. the appliance is damaged by the vendor, the installer or a third party.
4. the installation or the start-up is performed inappropriately.
5. the maintenance is inadequately or incorrectly performed.
6. the appliance is not used for its intended purpose.
7. the appliance is damaged by force majeure or natural disasters, including, but with not being limited to fires or explosions.

The guarantee claims neither extend the guarantee period nor initiate a new guarantee period. The geographical scope of the guarantee is limited with respect to appliances, which are purchased and used in Germany, Austria, Belgium, Luxembourg and the Netherlands.

WOLKENSTEIN

Please contact the shop you purchased the appliance at.