Wolkenstein W S12-60 ABT2X - Range hood

W S12-60 ABT2X - Range hood Wolkenstein - Free user manual and instructions

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Product Type Cooker Hood (Range Hood)
Brand Wolkenstein
Model W S12-60 ABT2X
Installation Width 60 cm
Dimensions (H x W x D) 63 - 93 cm x 60 cm x 32 cm
Net Weight 8.1 kg
Material Stainless Steel
Voltage / Frequency 220-240 V AC / 50 Hz
Connected Load 47 W
Power Consumption (Off) 0.45 W
Power Consumption (Standby) 0.80 W
Motor Speed Settings 3 (Slow, Medium, Fast)
Maximum Airflow (Qmax) 300.6 m³/h
Noise Emission (Min/Max) 60 dB / 62 dB
Energy Efficiency Class A
Annual Energy Consumption 17.9 kWh
Grease Filtration Efficiency 47.1% (Class F)
Lighting Efficiency 29.0 lux/W (Class A)
Lighting Type LED (2 x 1.0 W)
Grease Filter Aluminum, 1 piece, dishwasher safe
Carbon Filter (Optional) 1 x CO4, replace every 3-6 months
Exhaust Hose Diameter 150 mm (included)
Minimum Distance to Ceramic Hob 65 cm
Minimum Distance to Gas Hob 75 cm
Minimum Distance to Coal/Oil Hob 85 cm
Control Type Touch Panel with 5 sensors
Modes Extraction / Recirculation
Warranty 24 months

Frequently Asked Questions - W S12-60 ABT2X Wolkenstein

How do I install the hood in extraction mode?
Connect the exhaust hose (diameter 150 mm) to the top or back outlet. Ensure the hose is as short and straight as possible, with a minimum falling gradient of 1 cm/m. Use smooth, non-flammable tubes. The ending of the hose must be directed into the flow. For details, refer to the installation section in the manual.
How to install the carbon filter for recirculation mode?
Unplug the appliance. Remove the grease filter by pressing the lock and pulling it downwards. Insert the carbon filter (model CO4) and turn clockwise until it locks. Reinsert the grease filter. Carbon filters are only used in recirculation mode and reduce suction capacity. Replace every 3-6 months.
How to clean the grease filter?
Clean the aluminium filter once a month. You can wash it by hand or in a dishwasher at 30°C. Do not use acrid, corrosive, or abrasive detergents. Avoid alkaline dishwasher detergents (pH >7). Do not wash with tableware. Dry thoroughly before reinstalling.
How to replace the LED light?
Disconnect the appliance from the power supply. Wait for the light to cool down. Remove the grease filters. Push out the old illuminant carefully, disconnect the wire, and connect the new one. Push wires back and fix the new light. Use only compatible LED lamps (2 x 1.0 W).
What is the minimum distance required between the hood and the hob?
For ceramic-glass hobs: 65 cm. For gas cookers: 75 cm. For coal, oil, or wood stoves: 85 cm. These distances are critical to avoid fire hazard.
Why is my hood noisy or not extracting properly?
Possible causes: incorrect exhaust duct diameter (must be 150 mm), obstruction in the duct (e.g., fly screen or fixed slats), dirty filters, or negative pressure from open doors/windows. Check and clean filters, remove obstructions, and ensure adequate air supply.
How to set the auto shut-off timer?
While the motor is running, touch sensor 5 to enter timer mode. Use the + or - sensors to adjust the switch-off time from 1 to 9 minutes. Touch sensor 5 again to exit. The hood will turn off automatically after the set time.
What should I do if the hood does not work at all?
Check if the plug is connected and the socket is powered. Ensure the fuse is on. Verify the voltage matches the rating plate. If the light is on but motor doesn't run, the ventilation damper might be blocked or motor defective. Contact a professional if needed.
Can I use the hood in recirculation mode without an external exhaust?
Yes, the hood supports recirculation mode. You need to install a carbon filter (optional, model CO4) to absorb odors. The exhaust hose is not required. Follow the installation steps for recirculation mode in the manual.
What is the warranty period and what does it cover?
The manufacturer offers a 24-month guarantee from the date of purchase, covering material and fabrication faults. It does not cover fragile parts (glass, bulbs), damage from misuse, improper installation, or unauthorized repairs. Valid in Germany, Austria, Belgium, Luxembourg, and the Netherlands.

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USER MANUAL W S12-60 ABT2X Wolkenstein

natural_image Exterior view of a black stainless steel kitchen range hood (no text or symbols visible)

Wolkenstein W S12-60 ABT2X - 1

natural_image Exterior view of a modern kitchen range hood with black plastic panel and top-mounted chimney (no text or symbols visible)

Deutsch

Englisch

Seite 2

Page 20

www.pkm-online.de

3x Ø8

3x Ø 8 x 40mm 2x Ø 4 x 35mm

10mm

2 x Ø Ø 8x40mm 2x Ø4x35mm

Wolkenstein W S12-60 ABT2X - 6

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Wolkenstein W S12-60 ABT2X - 7

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OK!

Wolkenstein W S12-60 ABT2X - 9

natural_image Technical line drawing of a mechanical component with a red arrow indicating downward motion (no text or symbols)

Technical diagram showing a device with labeled components and a close-up of its internal structure, including a tool and assembly steps.

Wolkenstein W S12-60 ABT2X - 11

natural_image Technical line drawing of a mechanical device with a cylindrical component and curved arrow, no visible text or symbols

Ø 4x10 mm 4x

natural_image Pure mechanical diagram showing a block with arrows indicating force or motion, no text or symbols present
natural_image Diagram of a mechanical device with an arrow indicating direction, no text or symbols present
natural_image Simple line drawing of a tool interacting with a rectangular object (no text or symbols)
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Dear customer! We would like to thank you for purchasing a product from our wide range of domestic appliances. Read the complete instruction manual before you operate the appliance for the first time. Retain this instruction manual in a safe place for future reference. If you transfer the appliance to a third party, also hand over this instruction manual.

Important NOTICE!

Unpack the parts of the chimney very carefully; otherwise you will damage the chimney!

  1. Both parts are fitted into each other.
  2. Pull the inner part carefully inwards and lift it carefully.
  3. Keep lifting it carefully to take out the "small" chimney.

Index

  1. Safety instructions.... 24
  2. Installation 27
    2.1 Main components 28
    2.2 Installation steps 28
  3. Control panel.... 36
  4. Cleaning/maintenance 37
    4.1 Grease filter 37
    4.2 Carbon filters.... 38
    4.3 Replacing of the illuminant 38
  5. Trouble shooting....38
  6. Technical data....40
  7. Waste management.... 41
  8. Guarantee conditions....42
    A. Technical drawing....43

EU - Declaration of Conformity

★ The products, which are described in this instruction manual, comply with the harmonized regulations.

★ The relevant documents can be requested from the final retailer by the competent authorities.

The figures in this instruction manual may differ in some details from the current design of your appliance. Nevertheless follow the instructions in such a case.
i Any modifications, which do not influence the functions of the appliance. shall remain reserved by the manufacturer. Please dispose of the packing with respect to your current local and municipal regulations.
The appliance you have purchased may be an enhanced version of the unit this manual was printed for. Nevertheless, the functions and operating conditions are identical. This manual is therefore still valid. Technical modifications as well as misprints shall remain reserved.

1. Safety instructions

Read the safety instructions carefully before you operate the appliance for the first time. All information included in those pages serve for the protection of the operator. If you ignore the safety instructions, you will endanger your health and life.

⚠️ DANGER! indicates a hazardous situation which, if ignored, will result in death or serious injury.

CAUTION! indicates a hazardous situation which, if not avoided, may result in minor or moderate injury.

⚠ WARNING! indicates a hazardous situation which, if ignored, could result in death or serious injury.

NOTICE! indicates possible damage to the appliance.

Store this manual in a safe place so you can use it whenever it is needed. Strictly observe the instructions to avoid damage to persons and property.
Check the technical periphery of the appliance! Do all wires and connections to the appliance work properly? Or are they time-worn and do not match the technical requirements of the appliance? A check-up of existing and newly-made connections must be done by an authorized professional. All connections and energy-leading components (incl. wires inside a wall) must be checked by a qualified professional. All modifications to the electrical mains to enable the installation of the appliance must be performed by a qualified professional.
i The appliance is intended for private use only.
The appliance is intended for extracting/recirculating cooking vapours in a private household only.

i The appliance is intended for indoor-use only.
The appliance is not intended to be operated for commercial purposes, during camping and in public transport.
i Operate the appliance in accordance with its intended use only.
Do not allow anybody who is not familiar with this instruction manual to operate the appliance.

DANGER

  1. Do not operate the appliance when it does not work properly, is visibly damaged, has dropped down or the power cord/plug are damaged.
  2. The power cord must be replaced by a qualified professional only.
  3. Never repair the appliance yourself.
  4. Do not operate any room-air dependent fireplaces while operating the appliance; otherwise harmful gases will get from the fireplace into your home. Whenever the hood is operated together with chimney-vented fireplaces (e.g. coal furnace), ensure there is sufficient air supply in the room where the appliance is installed in. Always consult your local chimney-sweep master. When you operate the appliance in recirculating mode, you can simultaneously run room-air dependent fireplaces.

  5. If gas is set free in your home:

Open all windows.

Do not unplug the appliance and do not use the control panel.

Do not touch the appliance until the gas has gone.

Otherwise sparks can be generated which will ignite the gas.

WARNING!

  1. Whenever you use extractor hoods in combination with non electrically-operated appliances (gas and oil-fired appliances), the negative pressure of the corresponding room must not be more than 4 Pa ( 4 * 10^-5 bar).
  2. An electrical supply of 220-240V AC / 50 Hz is required. Do not use a socket board or a multi socket or an extension cord when operating the appliance with 220–240 V/50 Hz (AC). All electrical connections which may be damaged must be repaired by a qualified professional.
  3. Only connect the appliance to a properly grounded and dedicated socket.
  4. The appliance must be grounded. Only use a proper safety socket to minimize risk of electric shock. The technical data of your energy supply must meet the data on the rating label.
  5. Your domestic circuit must be equipped with an automatic circuit breaker.
  6. Strictly observe the minimum distance between hood and hob:

Minimum distance hood to

Ceramic-glass rings/hotplates65 cm
Gas cooker75 cm
Coal / oil / stove wood firing85 cm
  1. Do not cook a la flambé dishes below the extractor hood. The flames may damage your appliance and/or cause fire.
  2. Do not operate the gas jets of a gas hob without cookware. The flames may damage your appliance and/or cause fire.
  3. If you fry, permanently keep an eye on the oil as it can catch fire. The risk of auto-ignition rises when using the oil many times.
  4. Do not carry out any procedures on the hob using naked light or fire. The flames may damage your appliance and/or cause fire.
  5. The exhaust hose must not be made of flammable materials or contain any flammable materials.
  6. The extracted air must not be conducted by an exhaust pipe of a heater or similar, not electrically-operated appliances.
  7. Operate the appliance with inserted grease filters only. Otherwise recirculating-transported fat will deposit in the appliance and the exhaust system. RISK OF FIRE! Clean or replace the filters regularly.
  8. Disconnect the appliance from the mains before cleaning and maintenance.
  9. While unpacking, the packaging materials (polythene bags, polystyrene pieces, etc.) should be kept away from children. CHOKING HAZARD!
  10. This appliance may be operated by children aged from 8 years and above as well as by persons with reduced physical, sensory and mental capabilities or lack of experience and knowledge if they are supervised or have been instructed concerning the safe use of the appliance and do comprehend the hazards involved. Children must not play with the appliance. Cleaning and user-maintenance must not be carried out by children unless they are supervised.
  11. Always supervise children so they will not play with the appliance.

CAUTION!

  1. Accessible parts of the hood may become hot while cooking.
  2. Carry out the installation of the appliance with at least two persons. Risk of damage. RISK OF INJURY!

NOTICE!

  1. The appliance must be transported and installed by at least two persons.
  2. Unpack the parts of the chimney very carefully; otherwise you will damage the chimney

  3. Remove the complete packaging materials before initial operation. The appliance may be equipped with a transportation lock. Remove the transportation lock completely. When removing be very careful. Do not use any aggressive detergents to remove residues of the transportation lock.

  4. Clean and maintain the appliance regularly to enable its proper operation and optimal performance.
  5. Take the enclosed parts from the packaging and its polystyrene-components.
  6. Check that the power cord and the appliance are not damaged before electrical connection.

2. Installation

  1. The diameter of the exhaust hose must meet the diameter of the connecting ring.
  2. If your appliance is equipped with a carbon filter, remove the carbon filter before you operate the appliance in the extraction mode. The carbon filter should be used in the recirculating mode only.
  3. The exhaust duct should be as short and straight as possible. The diameter of the exhaust hose should be at least 150 mm (look at chapter T ECHNICAL DATA). Otherwise you have to expect increased noise and decreased performance of your appliance.
  4. The proper maximum bending angle outwards is 120^ .
  5. Use smooth tubes or flexible, non-inflammable exhaust hoses only.
  6. When the exhaust duct is connected horizontally, a minimum falling gradient of 1 cm/m or an inclination of 2^ is required. Otherwise condensate will get into the motor of the hood.
  7. When an exhaust duct is used, the ending of the exhaust hose must be adjusted into the direction of flow.
  8. If the exhaust duct passes through cool areas (e.g. an attic), a temperature gradient may occur in the different parts of the exhaust duct so condensate will be generated. Proper insulation of the corresponding parts of the exhaust duct will then be needed. Equip such an exhaust duct with a condensate trap if need be.
  9. Depending on the model the hood is equipped with one (top) or two (top, back) outlets.
  10. The idle outlet is covered by a plastic cap. You can remove this cap by turning it anticlockwise. Use the cap to cover the idle outlet.

2.1 Main components

Main components 1 2 3 4 5

1 Filter assembly

2 Air duct assembly

3 Glass

4 Main Body assembly

5 Outer chimney

Also included: chimney fixing clamp, instruction manual.

2.2 Installation steps

WARNING! Failure to install the screws or fixing device in accordance with these instructions may result in electrical hazards.

⚠ WARNING! Do not damage the wiring in the wall while drilling

MIN350mm MIN350mm 320 192 100 61 Ceramic-glass rings/hotplates 65 cm Gas cooker 75 cm Coal / oil / stove wood firing 85 cm 192 320 100 61

3x Ø8

3x Ø 8 x 40mm 2x Ø 4 x 35mm

10mm

2 x Ø Ø 8x40mm 2x Ø4x35mm

Wolkenstein W S12-60 ABT2X - Installation steps - 6

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Wolkenstein W S12-60 ABT2X - Installation steps - 7

natural_image Technical line drawing of a mechanical component with a circular opening and internal features, shown with an inset magnified view (no text or symbols)

OK!

Wolkenstein W S12-60 ABT2X - Installation steps - 9

natural_image Technical line drawing of a mechanical component with a red arrow indicating downward motion (no text or symbols)

Technical diagram showing a device with labeled components and three progressive assembly steps, including tool insertion and mounting mechanism.

Wolkenstein W S12-60 ABT2X - Installation steps - 11

natural_image Technical line drawing of a mechanical device with a cylindrical component and curved arrow, no visible text or symbols

Ø 4x10 mm 4x

  1. Insert the grease filters and connect the appliance to the mains ^3 .

➢ Check the correct position of the hood from front and side perspective. Otherwise the appliance will not work properly.

Wolkenstein W S12-60 ABT2X - Installation steps - 13

Installation steps (recirculation mode)

  1. If your home is not equipped with an air outlet for extracting exhaust air to the outside, the exhaust hose is not required. The further installation is similar to the INSTALLATION STEPS (EXTRACTION MODE).

Wolkenstein W S12-60 ABT2X - Installation steps (recirculation mode) - 1

natural_image Pure mechanical diagram showing a block with arrows indicating force or motion, no text or symbols present
  1. You can use carbon filters for odour absorption in recirculation mode only. For installing carbon filters, remove the grease filter. Press the lock and pull the grease filter downwards.

Wolkenstein W S12-60 ABT2X - Installation steps (recirculation mode) - 2

natural_image Diagram of a device with an arrow indicating direction, showing a rectangular panel and a small component (no text or symbols)
  1. Plug the carbon filter into the appliance and turn in clockwise direction.

⚠ WARNING! Unplug the appliance before installing the carbon filter. For recirculating mode only!

Technical diagram of a mechanical device with labeled parts and a circular indicator showing '4' and '2'.

⚠ WARNING! Install the carbon filters safely and properly; otherwise the carbon filters can loosen and cause hazardous situations. NOTICE! The suction capacity is decreased by installed carbon filters.

Wolkenstein W S12-60 ABT2X - Installation steps (recirculation mode) - 4

You can order the carbon filters at www.pkm-online.de

3. Control panel

Wolkenstein W S12-60 ABT2X - Control panel - 1

Wolkenstein W S12-60 ABT2X - Control panel - 2

Wolkenstein W S12-60 ABT2X - Control panel - 3

Wolkenstein W S12-60 ABT2X - Control panel - 4

Wolkenstein W S12-60 ABT2X - Control panel - 5

1 Touch to set the motor speed to slow-medium-fast-slow....
2 Touch to set the motor speed to fast-medium-slow-fast....
3 Display
4 Light on/off
5 Touch to change to standby-mode.

While the motor is running you can set a switch-off time using sensor 5. Touch + or - to adjust the switch-off time (adjustable time period from 1-9 minutes). Touch again to exit.

NOTICE! Only switch on the lights while the appliance is operating. Do not switch on the lights to lighten the room.

⚠️ CAUTION! Do not touch the illuminant within 30 minutes after using the appliance. The lamp must not be covered by thermal insulation or other materials.

⚠ WARNING!

⚠️ Disconnect the appliance from the mains before you clean or maintain it.
Ignoring the cleaning and maintenance instructions will cause an increased risk of fire.

NOTICE!

➢ Take off all rings and bracelets before cleaning or maintaining the appliance; otherwise you will damage the surface of the appliance.

  1. Clean the housing of the appliance with a suitable detergent. Use such a product carefully and economically.
  2. Do not clean the control panel with a detergent. Use a damp cloth. Otherwise you may damage the electronic components of the controls.
  3. Never use any alcohol-containing detergents to clean matt black painted appliances as these detergents cause colour-changes.
  4. Clean the glass panels ^4 with a suitable detergent only.
  5. When you clean or replace the grease filters or the carbon filters also clean all visible components on the bottom of the appliance with a mild, non-acrid and fat-dissolving detergent.
  6. Do not damage the grid of metal-made grease filters. The colour of the metal surface may change due to frequent cleaning as well as the use of aggressive detergents.
  7. Such changes do not influence the capacity of the appliance and are no reason for complaint.
  8. Do not use a steam cleaner. RISK OF ELECTRIC SHOCK!
  9. Do not use any abrasive detergents.

4.1 Grease filter

Aluminium filter

Clean the aluminium filters once a month by hand or in a dishwasher (30 ^0 ). Do not use any acrid or corrosive detergents. Do not use any abrasive detergents! Do not use any alkaline dishwasher-detergents! (ph more than 7). Do not put the filter in the dishwasher together with tableware Filters which are blocked with food debris do not carry a guarantee. Dry the filters properly before you reinstall them.

4.2 Carbon filters

Conventional carbon filters cannot be cleaned. The capacity of these filters is limited. You can use such filters for about 3-6 months. Replace a depleted filter. Find further information on the filter packaging.

4.3 Replacing of the illuminant

  1. ⚠️ WARNING! Disconnect the appliance from the energy supply.
  2. Let the illuminant cool down before replacing.
  3. Remove the grease filters and push out the illuminant. Be especially careful while doing so.
  4. Pull the illuminant carefully out of the hole and disconnect the energy supply wire.

Wolkenstein W S12-60 ABT2X - Replacing of the illuminant - 1

natural_image Simple line drawing of a mechanical component with a lever and rectangular block (no text or symbols)
  1. Now connect the new illuminant to the energy supply wire.
  2. Push the wires back into the hole and fix the new illuminant.

Wolkenstein W S12-60 ABT2X - Replacing of the illuminant - 2

natural_image Simple line drawing of a mechanical setup with a lever and base, no text or symbols present

5. Trouble shooting

MALFUNCTION

POSSIBLE CAUSE

MEASURE

The appliance does not work at all.

The plug of the appliance is not connected to the socket.
The plug has become loose.
The socket is not supplied with energy.
The fuse is switched off.

➢ Check the corresponding socket by connecting it with another appliance.
▶ Check the fuse.
The voltage is too low. Compare the data on the model plate with the data of your energy supplier.

Light is on but motor does not work.

▶ ventilation damper blocked.

remove blockage.

▶ motor mounting defective.

replace motor.

Abnormal motor-smells.

▶ motor defective

replace motor

Smear of oil.

▶ one-way valve is leaky

seal the valve

➢ connection base chimney-telescopic chimney is leaky

seal the connection with a suitable material

Appliance vibrates.

▶ motor not properly fixed

▶ fix motor properly

▶ hood not properly fixed

fix hood properly

Insufficient extracting capacity.

▶ too much distance hood-hob

▶ lower position of hood

too much draught because of open doors and/or windows

▶ close the doors/windows

Appliance is unstable.

➢ mounting rail is not firmly fixed

fix mounting rail properly

▶ screws are not firmly tightened

▶ tighten the screws

If the hood does not work properly and/or you can hear increased operating noise, check the schedule below:

◆ Incorrect dimension of the air duct.
◆ Obstruction in the air duct.
The diameter of the air duct from hood to wall-box inclusive should be 120 mm; otherwise the capacity of the motor may be decreased.
If you have installed a fly screen on the wall-box, the air vent may be obstructed. Check by removing the fly screen.
If the cover panel of the wall box is equipped with firm and slanted slats, the air vent may be obstructed. Check by removing the cover panel.
- Install a cover panel with moveable slats, which do not obstruct the air vent.
◆ Check condition and cleanliness of the filters.
- Check if the air which is extracted by the hood is replaced to avoid negative pressure.
When you run your appliance in recirculating mode, check if the carbon filter has been replaced on time (min. every 3-6 months).

If the appliance has a malfunction not noted on the schedule or if you have checked all items on the schedule but the problem still exists, please contact the shop you purchased the appliance at.

SL S12-60 ABT2X / SL S13-60 ABT2X

TypeCooker hood
MaterialStainless steel
Installation-width in cm60.00
Push buttons5
Recirculation/extraction mode*✓ ✓
Annual energy consumption (AEC _hood )17,9 kW/h
Energy efficiency categoryA
Fluid dynamical efficiency (FDE _hood )18,9
Fluid dynamical efficiency categoryC
Lighting efficiency (LE _hood )29,0 lux/W
Lighting efficiency categoryΛ
Grease separation47,1 %
Grease separation categoryF
Air flow **200.9 m ^3 /h 300,6m ^3 /h
Maximum air flow Qmax300,6m ^3 /h
A-rated noise emission **60 dB 62 dB
Power consumption off (Po)0,45 W
Power consumption standby (Ps)0,80 W
Power consumption lighting system (Wi)2,0 W (2*1,0 /LED)
Connected load47 W
Voltage/frequency220-240 VAC /50Hz
Grease filter/material/dishwasher-proof1 aluminium ✓
Carbon filter ***1*CO4
Exhaust hose
Installation material
Instruction manual
Telescopic chimney extractable from-to33,00-63,00 cm
Dimensions appliance H*W*D in cm63.00-93.00*60.00*32.00
Weight net/gross in kg8,10/9,90

* Extraction mode: installation with ventilation stack or air duct outwards only, wall penetration = ∅ 150 mm, drilling approx. ∅ 160 mm.

** Measured values at minimum/maximum motor speed.

*** Optional equipment.

7. Waste management

  1. While unpacking, the packaging materials (polythene bags, polystyrene pieces, etc.) should be kept away from children. CHOKING HAZARD!
  2. Old and unused appliances must be send for disposal to the responsible recycling centre. Never expose to open flames.
  3. Before you dispose of an old appliance, render it inoperative. Unplug the appliance and cut off the entire power cord. Dispose of the power cord and the plug immediately.
  4. Dispose of any paper and cardboard into the corresponding containers.
  5. Dispose of any plastics into the corresponding containers.
  6. If suitable containers are not available at your residential area, dispose of these materials at a suitable municipal collection point for waste-recycling.
  7. Receive more detailed information from your retailer or your municipal facilities.

Wolkenstein W S12-60 ABT2X - Waste management - 1

Materials marked with this symbol are Please contact your local authorities to recyclable. receive further information.

Wolkenstein W S12-60 ABT2X - Waste management - 2

for large electric appliances; PKM GmbH & Co. KG, Neuer Wall 2, 47441 Moers

This appliance includes a 24-month guarantee for the consumer given by the manufacturer, dated from the day of purchase, referring to its flawless material-components and its faultless fabrication. The consumer is accredited with both the dues of the guarantee given by the manufacturer and the vendor's guarantees. These are not restricted to the manufacturer's guarantee. Any guarantee claim has to be made immediately after the detection and within 24 months after the delivery to the first ultimate vendee. The guarantee claim has to be verified by the vendee by submitting a proof of purchase including the date of purchase and/or the date of delivery. The guarantee does not establish any entitlement to withdraw from the purchase contract or for a price reduction. Replaced components or exchanged appliances demise to us as our property.

The guarantee claim does not cover:

  1. fragile components as plastic, glass or bulbs;
  2. minor modifications of the PKM-products concerning their authorized condition if they do not influence the utility value of the product;
  3. damage caused by handling errors or false operation;
  4. damage caused by aggressive environmental conditions, chemicals, detergents;
  5. damage caused by non-professional installation and haulage;
  6. damage caused by non common household use;
  7. damages which have been caused outside the appliance by a PKM-product unless a liability is forced by legal regulations.

The validity of the guarantee will be terminated if:

  1. the prescriptions of the installation and operation of the appliance are not observed.
  2. the appliance is repaired by a non-professional.
  3. the appliance is damaged by the vendor, the installer or a third party.
  4. the installation or the start-up is performed inappropriately.
  5. the maintenance is inadequately or incorrectly performed.
  6. the appliance is not used for its intended purpose.
  7. the appliance is damaged by force majeur or natural disasters, including, but with not being limited to fires or explosions.

The guarantee claims neither extend the guarantee period nor initiate a new guarantee period. The geographical scope of the guarantee is limited with respect to appliances, which are purchased and used in Germany, Austria, Belgium, Luxembourg and the Netherlands.

Please contact the shop you purchased the appliance at.

Änderungen

vorbehalten

Subject to

alterations

Stand

17.08.2018

Updated

08/17/2018

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Product information

Brand : Wolkenstein

Model : W S12-60 ABT2X

Category : Range hood