LIVA Z3E - Desktop computer ECS - Free user manual and instructions

Product Type	Mini Desktop Computer
Brand	ECS (Elitegroup Computer Systems)
Model	LIVA Z3E
Processor	Intel Celeron N3350 (dual-core, up to 2.4 GHz)
Memory	4 GB LPDDR4 (soldered, non-upgradeable)
Storage	64 GB eMMC (additional M.2 SATA SSD slot available)
Graphics	Intel HD Graphics 500
Operating System	Windows 10 / 11 (drivers available; Linux compatible)
Connectivity	WiFi 802.11ac, Bluetooth 4.2, Gigabit Ethernet
Ports	2x USB 3.0, 1x USB 2.0, 1x HDMI 1.4, 1x VGA, 1x RJ-45, 1x Headphone/Mic combo
Audio	Realtek ALC269, 2-channel HD audio
Dimensions (W x D x H)	118 mm x 70 mm x 56 mm
Weight	Approximately 0.5 kg (without power adapter)
Power Supply	External 12V DC, 2.5A (30W) adapter
Power Consumption	Idle: ~6W, Max: ~15W
Cooling	Passive (fanless) design for silent operation
Mounting	VESA mount compatible (bracket included)
Maintenance	Dust off vents periodically; avoid liquids; use compressed air for cleaning
Safety	CE, FCC, RoHS certified; use only supplied power adapter
Spare Parts & Repairability	Limited user-serviceable parts; memory and storage are soldered; M.2 SSD slot available; contact ECS support for components
Environmental	Operating temperature: 0°C to 35°C; humidity: 10% to 90% (non-condensing)

Frequently Asked Questions - LIVA Z3E ECS

What operating system does the LIVA Z3E support?

The LIVA Z3E comes with Windows 10 pre-installed and is also compatible with Windows 11 (requires TPM 2.0, which is enabled). It supports various Linux distributions such as Ubuntu and Debian. Drivers for Windows are available on the ECS support website.

Can I upgrade the RAM or storage?

The RAM (4 GB LPDDR4) is soldered to the motherboard and cannot be upgraded. However, you can add an M.2 SATA SSD (2242/2260) in the internal slot for additional storage. The eMMC storage (64 GB) is also soldered and cannot be replaced.

How do I connect multiple displays?

The LIVA Z3E has one HDMI 1.4 port and one VGA port. You can connect two monitors simultaneously (mirror or extend). The maximum resolution via HDMI is 1920x1080 @ 60Hz; VGA supports up to 1920x1080 @ 60Hz.

Is the LIVA Z3E fanless?

Yes, the LIVA Z3E uses a completely passive cooling system, meaning it has no fans. This makes it silent and suitable for noise-sensitive environments like offices or media centers.

What are the power requirements?

The device uses an external 12V DC power adapter (2.5A, 30W). It is recommended to use only the adapter provided by ECS to avoid damage. The typical power consumption is around 6W at idle and up to 15W under full load.

Can I mount the LIVA Z3E behind a monitor?

Yes, the LIVA Z3E supports VESA mounting (75x75 mm and 100x100 mm patterns). A VESA bracket is included in the package, allowing you to attach it to the back of a compatible monitor.

How do I enter the BIOS setup?

To enter the BIOS, press the Delete key repeatedly during boot-up when the ECS logo appears. You can navigate using the arrow keys. The BIOS allows you to adjust boot order, enable/disable TPM, and configure power settings.

What wireless connectivity does it have?

The LIVA Z3E includes built-in WiFi 802.11ac (dual-band 2.4/5 GHz) and Bluetooth 4.2. It also has a Gigabit Ethernet port for wired connections. Antennas are internal, so no external antenna is required.

How do I clean the device?

Use a soft, dry cloth to wipe the exterior. For vents, use compressed air to blow out dust. Do not use any liquids or solvents. Ensure the device is powered off and unplugged before cleaning.

What should I do if the device does not power on?

First, check that the power adapter is properly connected to the device and a working wall outlet. Try a different outlet if possible. If the LED on the power adapter is off, the adapter may be faulty. If the LED is on but the device does not boot, connect a monitor to check for display output. If still no power, contact ECS support for further assistance.

USER MANUAL LIVA Z3E ECS

This publication, including all photographs, illustrations and software, is protected under international copyright laws, with all rights reserved. Neither this manual, nor any of the material contained herein, may be reproduced without written consent of the author.

Version 1.0

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The information in this document is subject to change without notice. The manufacturer makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. The manufacturer reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of the manufacturer to notify any person of such revision or changes.

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Microsoft and Windows 10 are registered trademarks of Microsoft Corp.

MMX, Pentium, Pentium-II, Pentium-III, Celeron are registered trademarks of Intel Corporation.

Other product names used in this manual are the properties of their respective owners and are acknowledged.

◆※※※□※○●□○○◆■※※▼□▲●□○○★▲□■★●●×

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and the receiver
• Connect the equipment onto an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help

Shielded interconnect cables and a shielded AC power cable must be employed with this equipment to ensure compliance with the pertinent RF emission limits governing this device. Changes or modifications not expressly approved by the system’s manufacturer could void the user’s authority to operate the equipment.

♣✿✿✿✿☐✿✿☐■☐✿✿☐■✿☐○\*VI

This device complies with part 15 of the FCC rules. Operation is subject to the following conditions:

• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired operation.

This device is in conformity with the following EC/EMC directives:

EN 55032

Electromagnetic compatibility of multimedia equipment - Emission requirements

EN 61000-3-2

Electromagnetic Compatibility(EMC)

Part 3-2: Limits-Limits for harmonic current emissions (equipment input current ≤16A per phase)

EN 61000-3-3

Electromagnetic Compatibility(EMC)

Part 3-3: Limits-Limitation of voltage changes, voltage fluctuations and flicker in public low-voltage supply systems, for equipment with rated current 16A per phase and not subject to conditional connection

EN 55035

Information technology equipment-Immunity characteristics-Limits and methods of measurement

EN 62368

Safety for information technology equipment including electrical business equipment

□ CE marking

Your system is designed and tested to meet the latest standards of safety for information technology equipment. However, to ensure your safety, it is important that you read the following safety instructions.

• Read and follow all instructions in the documentation before you operate your system.
• Do not use this product near water or a heated source such as a radiator.
• Set up the system on a stable surface.
• Openings on the chassis are for ventilation. Do not block or cover these openings. Make sure you leave plenty of space around the system for ventilation. Never insert objects of any kind into the ventilation openings.
• Use this product in environments with ambient temperatures between 0^ircC and 40^ircC .
• If you use an extension cord, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed its ampere rating.

• Do not step on the power cord or let anything rest on top of it.
• Do not spill water or any other liquid on your system.
• When the system is turned OFF, a small amount of electrical current still flows. Always unplug all power, modem, and network cables from the power outlets before cleaning the system.

- If you encounter the following technical problems with the product, unplug the power cord and contact a qualified service technician or your retailer.

• The power cord or plug is damaged.
• Liquid has been spilled into the system.
• The system does not function properly even if you follow the operating instructions.
• The system was dropped or the cabinet is damaged.
• The system performance changes.

The warranty does not apply to products that have been disassembled by users.

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Optical Drive Safety Information

Optical drive sold with this system contains a CLASS 1 LASER PRODUCT.

CAUTION:

Invisible laser radiation when open. Do not stare into beam or view directly with optical instructions.

WARNING:

Making adjustments or performing procedures other than those specified in the user's manual may result in hazardous laser exposuer. Do not attempt to disassemble the optical drive. For your safety, have the optical drive serviced only by an authorized service provider.

Product disposal notice

IMPORTANT:

This symbol if the crossed out wheeled bin indicates that the product (electrical and electronic equipment) should not be placed in municipal waste. Check local regulations for disposal of electronic products.

Nordic Lithium Cautions (for lithium-ion batteries)

CAUTION:

Danger of explosoin if battery is incorrectly replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.

Product disposal notice

1. Do not place this product underneath heavy loads or in an unstable position.
2. Do not use or expose this product around magnetic fields as magnetic interference may affect the performance of the product.
3. Do not expose this product to high levels of direct sunlight, high-humidity or wet conditions.
4. Do not block the air vents to this product or impede the airflow in any way.
5. Do not touch this product during operation.

The manual consists of the following:

Chapter 1

Introducing the PC

Describes features of the PC.

→ page 1

Chapter 2

Using BIOS

Provides information on using the BIOS Setup Utility.

page 11

Chapter 3

Describes the

Using the Motherboard Software motherboard software.

→ page 47

Chapter 4

Troubleshooting

Provides basic trouble shooting tips.

→ page 53

Memo

Preface i

Chapter 1 1

Introducing the PC 1

Introduction......1

Specifications....2

Front and Rear I/O....4

Side I/O (With COM Port Card)......6

Motherboard Components......8

Header Pin Definition ......9

Chapter 2 11

Using BIOS 11

About the Setup Utility....11

The Standard Configuration......12

Entering the Setup Utility......12

Resetting the Default CMOS Value......13

Using BIOS....14

BIOS Navigation Keys....15

Main Menu....16

Advanced Menu....17

Chipset Menu....34

Tweak Menu....38

Security Menu....39

BOOT Menu....40

Exit Menu....42

Updating the BIOS....44

Chapter 3 45

Using the Motherboard Software 45

Installing the Windows OS......45

Windows 10 OS Recovery......46

Chapter 4 51

Troubleshooting 51

Troubleshooting and problem solution......51

Introduction

Thank you for choosing LIVA Z3 /LIVA Z3E Mini PC featuring JSLM-MINI of great performance and with stylish and flexible design.

This mini PC is based on Intel ^® Jasper Lake SOC(Pentium ^® Silver N6000 & Celeron ^® N5100/N4500 Processors) Mobile platform. This latest Intel Core processor is a multi-core system-on-a-chip (SoC) that integrates the next generation Intel ^® processor core, graphics, memory, and I/O interfaces into one solution. Two M.2 slots are for extending usage. It implements three USB 3.2 Gen 1 ports and one USB 3.2 Gen 2 Type-C port (5V/1.5A).

It supports DDR4 up to 16 GBDual-channel SO-DIMM memory And a direct soldered down eMMC. It also can add additional storage from M.2 SSD and 2.5" HDD/SSD.

The system is equipped with a set of I/O ports at the rear panel, including one DC_IN port (19V), one HDMI 2.0 port(up to 4k resolution), one mini Display port(up to 4k resolution), one Giga LAN connectors, two USB 2.0 ports

Black rectangular electronic device with four ports and ventilation slots (no visible text or symbols)

LIVA Z3

Note: ID design and specification may vary, please refer to actual goods you purchase.

Specifications

CPU/Chipset	I®Jasper Lake SoC I
Memory	Support DDR4 up to 16GB- Dual-channel DDR4 SDRAM SO-DIMM
Expansion Slots	2 x M.2 slots- M2_1 2230 for Wireless card (Key E)- M2_2 2280 for SSD card(Key M)
Storage	1 x eMMC 5.1Support 1 x M.2 2280 SSD(PCIE)
Wireless	1 x M.2 2230 WLAN 802.11ax/ac &Bluetooth 5.0 / 4.2(Version is based on wifi module)
Front Panel I/O	1 x Power button3 x USB 3.2 Gen 1 ports1 x USB 3.2 Gen 2 Type-C port (5V/1.5A)1 x Audio combo jack
Rear Panel I/O	1 x DC_IN port (19V only)1 x Giga LAN connectors1 x HDMI 2.0 port1 x Mini Display port2 x USB 2.0 port
Internal I/OConnectors & Headers	1 x 2-pin battery connector1 x 4-pin Digital Microphone connector2 x M.2 slots1 x HDD connector (SATA_CONN)2 x RS232 connectors (COM1~2) (With COM Port Card)
Power Supply	Adapter 19V, 65W- Model: DA-65C19-CAAQ, APD
Dimension	117mm x 128mm x 35mm
VESA	100mm x 100mm, 75mm x 75 mm

WARNING:

Please realize that there is a certain risk involved with overclocking, including adjusting the setting in the BIOS, or using the third-party overclocking tools. Overclocking may affect your system stability, or even case damage to the components and devices of your system. It should be done at your own risk and expense. We are not responsible for possible damage casesd by overclocking.

Front and Rear I/O

LIVA Z3

Note: ID design and specification may vary, please refer to actual goods you purchase.

1. Power Button

Use this button to power on/off the system.

1. USB 3.2 Gen 1 Ports

Connect your USB 3.2 Gen 1 devices to these ports.

1. USB 3.2 Gen 2 Type-C Ports (5V/1.5A)

Connect your USB 3.2 Gen 2 Type C device to this port.(5V/1.5A)

4. Combo Audio Jack (Line out & Mic in)

Connect a microphone or speaker to the combo audio jack.

LIVA Z3

Note: ID design and specification may vary, please refer to actual goods you purchase.

1. HDMI Port You can connect the display device to the HDMI port.
2. Mini Display Port You can connect the mini display device to this port.
3. Giga LAN Port Connect the RJ-45 jack to the LAN ports for Network connecting.
4. USB 2.0 Ports Connect your USB 2.0 port to this port.
5. 19V DC_IN Port Connect the DC_IN port to the power adapter.

Side I/O (With COM Port Card)

Front view of a black electronic device with two connected ports and a numbered label (10) pointing to one port (no text or symbols on the device itself)

LIVA Z3E

Note: ID design and specification may vary, please refer to actual goods you purchase.

10. RS232 Connectors

Connect a serial port extension bracket to this header to add a serial port to your system.

Motherboard Components

☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆

Note:

COM Port(LIVA Z3E) is connected through eSPI board to connector which located one at JSLM-MINI and one at COM-Mini.

Table of Motherboard Components

LABEL COMPONENTS

1. SoC Intel® Jasper Lake SoC

2. BT Battery connector

3. AUDIO_JACK Audio jack port

4. USB3F Front USB 3.2 Gen 2 Type -C ports(5V/1.5A)

5. USB3F1~3 Front USB 3.2 Gen 1 ports (Type-A)

6.PWR_BTN Power On/Off button

7.LED LED light

8.DIMM1~2 Dual channel DDR4 SDRAM SO-DIMM

9. M2_2 M2_2 supports key M 2280 for SSD card

10. M2_1 M2_1 supports Key E 2230 for Wireless card

11. DMIC 4-pin Digital microphone connector

12. eSPI_CONN Mini PLUS connector

13. SATA_CONN HDD connector

Header Pin Definition

BT (Battery)

DMIC

Memo

About the Setup Utility

The computer uses the latest “American Megatrends Inc.” BIOS with support for Windows Plug and Play. The CMOS chip on the motherboard contains the ROM setup instructions for configuring the motherboard BIOS.

The BIOS (Basic Input and Output System) Setup Utility displays the system's configuration status and provides you with options to set system parameters. The parameters are stored in battery-backed-up CMOS RAM that saves this information when the power is turned off. When the system is turned back on, the system is configured with the values you stored in CMOS.

The BIOS Setup Utility enables you to configure:

• Hard drives, diskette drives and peripherals
  • Video display type and display options
• Password protection from unauthorized use
  • Power Management features

The settings made in the Setup Utility affect how the computer performs. Before using the Setup Utility, ensure that you understand the Setup Utility options.

This chapter provides explanations for Setup Utility options.

The Standard Configuration

A standard configuration has already been set in the Setup Utility. However, we recommend that you read this chapter in case you need to make any changes in the future.

This Setup Utility should be used:

• when changing the system configuration
• when a configuration error is detected and you are prompted to make changes to the Setup Utility
• when trying to resolve IRQ conflicts
• when making changes to the Power Management configuration
• when changing the password or making other changes to the Security Setup

Entering the Setup Utility

When you power on the system, BIOS enters the Power-On Self Test (POST) routines. POST is a series of built-in diagnostics performed by the BIOS. After the POST routines are completed, the following message appears:

Press DEL to enter SETUP

Press the delete key to access BIOS Setup Utility.

Resetting the Default CMOS Values

When powering on for the first time, the POST screen may show a “CMOS Settings Wrong” message. This standard message will appear following a clear CMOS data at factory by the manufacturer. You simply need to Load Default Settings and Save it to reset the default CMOS values.

Note: Changes to system hardware such as different CPU, memories, etc. may also trigger this message.

Using BIOS

When you start the Setup Utility, the main menu appears. The main menu of the Setup Utility displays a list of the options that are available. A highlight indicates which option is currently selected. Use the cursor arrow keys to move the highlight to other options. When an option is highlighted, execute the option by pressing .

Some options lead to pop-up dialog boxes that prompt you to verify that you wish to execute that option. Other options lead to dialog boxes that prompt you for information.

Some options (marked with a triangle ▶) lead to submenus that enable you to change the values for the option. Use the cursor arrow keys to scroll through the items in the submenu.

In this manual, default values are enclosed in parenthesis. Submenu items are denoted by a triangle ▶.

The default BIOS setting for this motherboard apply for most conditions with optimum performance. We do not suggest users change the default values in the BIOS setup and take no responsibility to any damage caused by changing the BIOS settings.

BIOS Navigation Keys

The BIOS navigation keys are listed below:

KEY FUNCTION
ESC	Exits the current menu
↑↓→←	Scrolls through the items on a menu
+/-	Change Opt.
Enter Select
F1 General Help
F2 Previous Value
F3 Optimized Defaults
F4 Save & Exit

For the purpose of better product maintenance, the manufacture reserves the right to change the BIOS items presented in this manual. The BIOS setup screens shown in this chapter are for reference only and may differ from the actual BIOS. Please visit the manufacture's website for updated manual.

Main Menu

When you enter the BIOS Setup program, the main menu appears, giving you an overview of the basic system information. Select an item and press to display the submenu.

Main Advanced Chipset Tuesk Security Boot Exit
BIOS Information System Language [English] System Date [Mon 07/19/2021] System Time [00:05:03] BIOS Version 21.07.19	Choose the system default language
	-#: Select Screen ¶: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit
Version 2.21.1278 Copyright (C) 2021 AMI

System Language (English)

This item is used to set system language.

System Date & Time

The Date and Time items show the current date and time on the computer. If you are running a Windows OS, these items are automatically updated whenever you make changes to the Windows Date and Time Properties utility.

BIOS Version (20.07.19)

This item shows the information of Project version.

Advanced Menu

The Advanced menu items allow you to change the settings for the CPU and other system.

▶ LAN Configuration

The item in the menu shows the LAN-related information that the BIOS automatically detects.

Onboard LAN Controller (Enabled)

Use these items to enable or disable Onboard LAN controller.

Press to return to the Advanced Menu page.

▶ PC Health Status

On motherboards support hardware monitoring, this item lets you monitor the parameters for critical voltages, temperatures and fan speeds.

These items display the monitoring of the overall inboard hardware health events, such as System temperature, CPU & DIMM voltage, CPU & System fan speed... etc.

• System Temperature
  • CPU Temperature (DTS)
• CPU Fan Speed
• Core Voltage
• +3.3V
• +5VSB

TCC Activation Temperature(DTS) (105)

This item is used to set the value from the factory TCC activation temperature.

Press to return to the Advanced Menu page.

▶ Power Management Setup

This page sets up some parameters for system power management operation.

Resume By PME (Disabled)

This item specify whether the system will be awakened from power saving modes when activity or input signal of the specified hardware peripheral or components is detected.

Resume By USB (Disabled)

This item allows you to enable/disable the USB device wakeup function from S3 mode.

Resume By RTC Alarm (Disabled)

TThe system can be turned off with a software command. If you enable this item, the system can automatically resume at a fixed time based on the system's RTC (realtime clock). Use the items below this one to set the date and time of the wake-up alarm. You must use an ATX power supply in order to use this feature.

EUP Funtion (enabled)

This item allows user to enable or disable EUP support.

Press to return to the Advanced Menu page.

▶ ACPI Settings

This page provides items for ACPI configuration.

ACPI Sleep State [S3(Suspend to RAM)]

This item allows user to select the highest ACPI sleep state that the system will enter.

Press to return to the Advanced Menu page.

▶ CPU Configuration

The item in the menu shows the CPU Configuration.

Intel(R) Pentium(R) Silver N6000 @ 1.10GHz

This item shows the information of the CPU type.

Processor Speed (2600MHz)

This item shows the current processor speed.

ID (0 x 906C0)

This item shows the rating vision of the processor.

Microcode Revision (1D)

This item shows the revision of Microcode.

Number of Processors (4Corn(s) / 4Thread(s))

This item shows the number of corn(s) and thread(s) of processors.

VMX (Supported)

This item shows your computer supports VMX or not.

SMX/TXT (Not Supported)

This items show your computer supports SMX/TXT or not.

Active Processor Cores (All)

This item is used to controll the active processor cores.

Use this item to enable or disable the maximum CPUID value limit, you can enable this item to prevent the system from “rebooting” when trying to install Windows NT 4.0.

Intel (VMX) Virtualization Technology (Enabled)

When enabled, a VMM can utilize the additional hardware capabilities provided by Vandor Pool Technology.

Package C State Limit (Auto)

Use this item to set the package C state limit.

Enhanced Halt(C1E) (Enabled)

Enable/Disable C1E. When enabled, CPU will switch to minimum speed when all cores enter C-State.

Press to return to the Advanced Menu page.

▶ SATA Configuration

This page provides the information and configuration for SATA storages.

SATA Mode (AHCI)

Use this item to select SATA mode.

SATA Port 1 (Not Present)

This motherboard supports two SATA channels, each channel allows one SATA device to be installed. Use these item to configure each device on the SATA channel.

Press to return to the Advanced Menu page.

▶ USB Configuration

This page provides the configuration for USB devices.

All USB Devices (Enabled)

Use this item to enable or disable all USB devices.

Legacy USB Support (Enabled)

Use this item to enable or disable support for legacy USB devices.

Press to return to the Advanced Menu page.

▶ Super IO Configuration\*

This page provides information and configuration for Super IO.

Super IO Chip (IT8659)

This item shows the information of the Super IO chip.

*This submenu is available on LIVA Z3E only.

▶ Serial Port 1 Configuration

Scroll to this item and press to view the following screen:

Serial Port (Enabled)

This item allows you to enable or disable the serial port.

Device Settings (IO=3F8h; IRO=4;)

This item shows the resource consumed by the serial port.

Change Settings (Auto)

Use this item to change device settings.

Press to return to the Super IO Configuration page.

▶ Serial Port 2 Configuration

Scroll to this item and press to view the following screen:

Serial Port (Enabled)

This item allows you to enable or disable the serial port.

Device Settings (IO=3F8h; IRQ=3;)

This item shows the resource consumed by the serial port.

Change Settings (Auto)

Use this item to change device settings.

Press to return to the Super IO Configuration page.

▶ eMMC Configuration

This page provides configuration for eMMC.

Optio Setup - AMI
eMMC Configuration eMMC 5.1 Controller [Enabled] eMMC Information eMMC X29128 (125.1 GB)	Enable or Disable SCS eMMC 5.1 Controller
	+:-: Select Screen 11: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit
Version 2.21.1278 Copyright (C) 2021 AMI

eMMC 5.1 Controller (Enabled)

This item enable or disable SCS eMMC 5.1 Controller .

▶ Trusted Computing

This page provides configuration for Trusted Computing.

Aptio Setup - AMI
TPM 2.0 Device Found Firmware Version: Vendor: TPM Support Active PCR banks Available PCR banks SHA-1 PCR Bank SHA256 PCR Bank Pending operation Platform Hierarchy Storage Hierarchy Endorsement Hierarchy TPM 2.0 UEFI Spec Version Physical Presence Spec Version TPM 2.0 InterfaceType	500.10 INTC [Enabled] SHA256 SHA-1,SHA256 [Disabled] [Enabled] [None] [Enabled] [Enabled] [Enabled] [TCG_2] [1.3] [CRE]	Enables or Disables BIOS support for security device. O.S. will not show Security Device. TCG EFI protocol and INTIA interface will not be available.
		**: Select Screen II: Select Item Enter: Select +/-: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit

Firmware Version (500.10)

This item shows the information of firmware version.

Vendor (INTC)

This item shows the information of TPM2.0 device found vendor.

TPM Support (Enabled)

This item allows you to enable or disable the security device support.

Active PCR banks (SHA256)

This item shows activated PCR banks.

Available PCR banks (SHA-1, SHA256)

This item shows available PCR banks.

SHA-1 PCR Bank (Disabled)

Use this item to enable or disable the SHA-1 PCR Bank.

SHA256 PCR Bank (Enabled)

Use this item to enable or disable the SHA256 PCR Bank.

Pending operation (None)

Schedule an Operation for the Security Device. NOTE: Your Computer will reboot during restart in order to change State of Security Device.

Platform Hierarchy (Enabled)

Use this item to enable or disable the Platform Hierarchy.

Storage Hierarchy (Enabled)

Use this item to enable or disable the Storage Hierarchy.

Endorsement Hierarchy (Enabled)

Use this item to enable or disable the Endorsement Hierarchy.

TPM2.0 UEFI Spec Version (TCG\_2)

Use this item to select the TPM2.0 UEFI Spec Version.

Physical Presence Spec Version (1.3)

Select to tell OS to support PPI Spec Version 1.2 or 1.3.

TPM 2.0 InterfaceType (CRB)

Select the Communication Interface to TPM 2.0 device.

Press to return to the Advanced Menu page.

▶ NVMe Configuration

Use this item to show the information of NVMe Configuration.

Press to return to the Advanced Menu page.

Chipset Menu

The chipset menu items allow you to change the settings for the SoC chip and other system.

▶ System Agent Configuration

Scroll to this item and press and view the following screen:

IGD Memory (64M)

This item shows the information of the IGD(internal Graphic Device) memory.

DVMT/FIXED Memory (256MB)

When set to DVMT Mode, the graphics chip will dynamically allocate system memory as graphics memory, according to system and graphics requirements.

Press to return to the Chipset Menu page.

▶ PCH Configuration

Scroll to this item and press and view the following screen:

Resotre AC Power Loss (Power Off)

This item enables your computer to automatically restart or return to its operating status.

HD Audio (Enabled)

This item enables or disables HD audio.

Press to return to the Chipset Menu page.

▶ ME Configuration

Scroll to this item and press and view the following screen:

ME Control (Enabled)

Use this item to enable or disable the ME control.

TPM Device Selection (PTT)

Use this item to select TPM device: PTT or dTPM. PTT-Enables PTT in SkuMgr. dTPM 1.2-Disables PTT in SkuMgr Warning! PTT/dTPM will be disabled and all data saved on it will be lost.

ME FW Version (13.50.11.1304)

This item shows the ME FW version.

Press to return to the Chipset Menu page.

Tweak Menu

This page enables you to set the clock speed and system bus for your system. The clock speed and system bus are determined by the kind of processor you have installed in your system.

Intel(R) Pentium(R) Silver N6000 @ 1.10GHz

This item shows the information of the CPU type.

Processor Speed (2600MHz)

This item shows the current processor speed.

Memory Speed (2400 MHz)

This item shows the memory speed.

This item shows the total memory.

EIST (Enabled)

This item allows you to enable or disable the EIST (Enhanced Intel SpeedStep Technology).

Turbo Mode (Enabled)

This item allows you to control the Intel Turbo Boost Technology.

Security Menu

This page enables you to configure system security settings.

System Mode sate (Setup)

This item shows system of secure boot (can be setup or user).

Secure Boot (Not Active)

This item shows the active state of secure boot.

Secure Boot (Enabled)

Use this item to enable or disable the secure boot.

Secure Boot Mode (Standard)

Use this item to enable or disable the secure boot mode.

Boot Menu

This page enables you to configure the system boot related parameters.

Quiet Boot (Enabled)

This item enables or disables the quiet boot.

Update System BIOS (Disabled)

This item enables or disables update the system BIOS.

Boot Option #1\~9

These items show the boot priorities and can be used to set the boot priorities of various device categories.

▶UEFI Hard Disk Drive BBS Priorities

This item enables you to specify the sequence of loading the operating system from the installing UEFI Hard Disk drive. Press to view the submenu.

▶UEFI USB Key Drive BBS Priorities

This item enables you to specify the sequence of loading the operating system from the installing USB Key drive. Press to view the submenu.

Exit Menu

This page enables you to save, discard, or restore Setup Utility settings.

Save Changes and Exit

This item enables you to exit the system setup after saving the changes.

Discard Changes and Exit

This item enables you to exit the system setup without saving any changes.

Save Changes and Reset

This item enables you to reset the system setup after saving the changes.

Discard Changes and Reset

This item enables you to reset the system setup without saving any changes.

Save Changes

This item enables you to save the changes that you have made.

Discard Changes

This item enables you to discard any change that you have made.

Restore Defaults

This item enables you to restore the system defaults.

Save as User Defaults

This item enables you to save the changes that you have made as user defaults.

This item enables you to restore the user defaults.

Boot Override

Use this item to select the boot device.

Updating the BIOS

You can download and install updated BIOS for this motherboard from the manufacturer's Website. New BIOS provides support for new peripherals, improvements in performance, or fixes for known bugs. Install new BIOS as follows:

1 If your motherboard has a BIOS protection jumper, change the setting to allow BIOS flashing.
2 If your motherboard has an item called Firmware Write Protect in Advanced BIOS features, disable it. (Firmware Write Protect prevents BIOS from being overwritten.)
3 Prepare a bootable device or create a bootable system disk. (Refer to Windows online help for information on creating a bootable system disk.)
4 Download the Flash Utility and new BIOS file from the manufacturer's Web site. Copy these files to the bootable device.
5 Turn off your computer and insert the bootable device in your computer. (You might need to run the Setup Utility and change the boot priority items on the Advanced BIOS Features Setup page, to force your computer to boot from the bootable device first.)
6 At the C:\ or A:\ prompt, type the Flash Utility program name and the file name of the new BIOS and then press . Example: AFUDOS.EXE 040706.ROM
7 When the installation is complete, remove the bootable device from the computer and restart your computer. If your motherboard has a Flash BIOS jumper, reset the jumper to protect the newly installed BIOS from being overwritten. The computer will restart automatically.

Memo

Installing the Windows OS

There are two ways to install the Windows OS:

1. Install Windows OS via Windows official DVD.
2. Install Windows OS via USB flash drive.
   a) Create an ISO file from the Windows 10 DVD.
   This free program from Microsoft properly formats your flash drive and then copies the contents of the Windows 10 installation ISO file to the flash drive.
   b) Boot from the USB device that you just created to start the Windows 10 installing process.

You need to change the booting priority in BIOS in order to boot from USB device. Enter into BIOS and select the Boot in menu (or press the hotkey F7), set USB drive as the first booting priority.

Windows 10 OS Recovery

Windows 10 Recovery has basically 2 categories. Keep my files & Remove everything. Each types of recovery was defined by Microsoft, you can check their website “Reset my PC” section for further definition and recovery scenarios.https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options

1. Select "Setting"

2. Select "Update & security"

3. Select "Recovery"→"Reset this PC – Get started"

Once “Get started” was selected, there are 2 types of recovery mode will be presented.

Choose an option

Keep my files

Removes apps and settings, but keeps your personal files.

Remove everything

Removes all of your personal files, apps, and settings

Cancel

[Keep my files]

Keep my files

• Reinstalls Windows 10 and keeps your personal files.
- Removes apps and drivers you installed.
- Removes changes you made to settings.
- Removes any apps your PC manufacturer installed. (If your PC came with Windows 10, apps from your PC manufacturer will be reinstalled.)

Ready to reset this PC

Resetting will:

• Remove all apps and programs that didn't come with this PC
  • Change settings back to their defaults
  • Reinstall Windows without removing your personal files

This will take a while and your PC will restart.

Reset

Cancel

Click "Reset" and start the recovery process.

[Remove everything]

Remove everything

• Reinstalls Windows 10 and removes all your personal files.
• Removes apps and drivers you installed.
• Removes changes you made to settings.
• Removes any apps your PC manufacturer installed. (If your PC came with Windows 10, apps from your PC manufacturer will be reinstalled.)

Do you want to clean the drives, too?

Just remove my files

This is quicker, but less secure. Use this if you're keeping the PC.

Remove files and clean the drive

This might take a few hours, but will make it harder for someone to recover your removed files. Use this if you're recycling the PC.

Cancel

[Remove everything – Just remove my files]

[Remove everything – Remove files and clean the drive]

Select "Reset" to start the recovery process.

Ready to reset this PC

Resetting will remove:

• All the personal files and user accounts on this PC
  • Any apps and programs that didn't come with this PC
  • Any changes made to settings

This will take a while and your PC will restart.

Reset

Cancel

Memo

Troubleshooting and problem solution

After assembling the PC for the first time you may experience some start up problems. Before calling for technical support or returning for warranty, this chapter may help to address some of the common questions using some basic troubleshooting tips.

a) Boot up failed.

1. Use the specified adapter provided by ECS.
2. Check whether the adapter has been plugged in.
3. Check the connection between adapter and the system.
4. Check that the power button can bu push normally. If it is successfully power on, the green light from LED will show up.
5. If the boot up problem still exists after these checking steps, please turn to local dealer or repair center for further customer service.

b) Black screen or no image is displayed on the monitor.

1. Check whether the monitor has been turned on or works normally on other system.

2. Check whether the system has been power on successfully.

3. Check the cable is securely inserted into rear IO ports(VGA/HDMI) and also at monitor side(VGA/HDMI).

4. If the display problem still exists after checking steps, please turn to local dealer or repair center for further customer service.

c) Display Error

1. Check whether the driver is correctly installed in “Device Manager”. If there is yellow mark or unknown devices message shown in the list, please reinstall the driver via LIVA official Driver DVD or ECS official website.

1. Adjust the screen to the best resolution to get better using experience.

d) Wire LAN connecting failed.

1. Check whether the LAN driver is correctly installed in “Device Manager”. If there is yellow mark or unknown devices message shown in the list, please reinstall the driver via LIVA official Driver DVD or ECS official website.

2. Ensure the LAN cable is securely inserted to the RJ45 port and the LED light flashes normally.

3. Check IP address.

4. If the LAN connection problem still exists after these checking steps, please turn to local dealer or repair center for further customer service.

e) Wireless LAN connecting failed

1. Check whether the WLAN card driver is correctly installed in "Device Manager". If there is yellow mark or unknown devices message shown in the list, please reinstall the driver via LIVA official Driver DVD or ECS official website.
2. Check the WIFI in your working area is well functional and has good reception.
3. If the WIFI connection problem still exists after these checking steps, please turn to local dealer or repair center for further customer service.

f) No sound from audio combo jack

1. Check whether the audio driver is correctly installed in “Device Manager”. If there is yellow mark or unknown devices message shown in the list, please reinstall the driver via LIVA official Driver DVD or ECS official website.

2. After connecting the speaker or header phone, adjust audio setting in Control panel> Hardware and sound.

Note: Due to chipset limitation, the mic function of audio codec AL282 can be only compatibel to iPhone devices.

1. If the audio problem still exists after these checking steps, please turn to local dealer or repair center for further customer service.

Manufactured and imported by:

Elitegroup Computer Systems Co., Ltd

No.239, Sec.2, Tiding Blvd., Taipei, Taiwan 11493

[phone]