AW-UE150KP - Security Camera PANASONIC - Free user manual and instructions

Product Type	Professional PTZ Security Camera
Brand and Model	Panasonic AW-UE150KP
Dimensions (approx.)	220 x 220 x 350 mm (with bracket)
Weight (approx.)	5.5 kg (without accessories)
Power Supply	PoE+ (IEEE 802.3at) or AC adapter (not included)
Maximum Resolution	4K (3840x2160) at 60 fps
Main Features	Motorized Pan/Tilt/Zoom, SDI and HDMI outputs, IP streaming, auto tracking, area masking
Viewing Angle	Horizontal: approx. 70°, Vertical: approx. 40° (depending on zoom)
Optical Zoom	20x (typical for this range)
Connectivity	3G-SDI, HDMI, Ethernet (RJ45), audio input, RS-232C
Protection	IP65 (weather resistance, indoor/outdoor)
Operating Temperature	-10°C to +45°C
Installation	Wall or ceiling mount with provided bracket or optional mount
Cleaning	Wipe with a soft, dry cloth; do not use solvents
Included Accessories	Mounting bracket, mounting screws, safety wire, user manual
Safety	Installation by qualified professional only; check mounting annually
Repairability	Spare parts available from manufacturer; repair by qualified personnel
Standards	Compliant with CISPR 32 Class A, WEEE directive

Frequently Asked Questions - AW-UE150KP PANASONIC

What accessories are included with the Panasonic AW-UE150KP camera?

The camera is supplied with a mounting bracket, mounting screws, a safety wire, and the user manual. Optional mounts like the WV-Q105A are available separately.

How to install the camera correctly?

Installation must be carried out by qualified personnel. Securely fix the bracket to the wall or ceiling following the specified tightening torques (M4: 1.47 N·m). Use only accessories recommended by Panasonic.

Can the camera be used outdoors?

Yes, the camera is designed for outdoor use thanks to its IP65 rating, resistant to rain and dust. However, avoid direct exposure to pressurized water jets.

How to connect the camera to the network?

Use a shielded Ethernet cable (Cat5e or higher) for PoE+ connection. If using a separate power supply, ensure it meets specifications (not included). Video signals can be transmitted via SDI or HDMI.

What to do if the image is blurry?

First check the lens cleanliness: clean with a soft, dry cloth. Also ensure autofocus is enabled in settings. If problem persists, consult the manual to recalibrate the zoom.

How to reset the camera to factory settings?

Press and hold the reset button (located under a cover) for 10 seconds using a paper clip. The camera will restart with default settings.

Which cables to use for video connection?

For SDI output, use a 75-ohm shielded coaxial cable suitable for high frequency. For AES/EBU digital audio, use a specialized shielded cable.

Can the camera be mounted on the ceiling?

Yes, it is designed for ceiling or wall mounting. Use the supplied bracket or the Panasonic WV-Q105A direct ceiling mount. Never lift the camera with the tripod attached.

How to maintain the camera?

Regularly clean the housing and lens with a soft, dry cloth. Avoid chemicals. Check the mount's stability at least once a year to prevent any risk of falling.

Where to find spare parts?

Contact Panasonic aftersales service or an authorized dealer. Spare parts are available through the official distribution network. Do not attempt to repair the device yourself.

USER MANUAL AW-UE150KP PANASONIC

Operating Instructions

Excerpted Version

Installation Instructions provided

Line drawing of a mechanical device with a cylindrical component and curved base (no text or symbols)

4K Integrated Camera

Model No.

Model No.

Model No.

Model No.

AW-UE150WP AW-UE150KP AW-UE150WE AW-UE150KE

HDMI™

ENGLISH Excerpted Version	Before installing and using this product, be sure to read “Read this first!” (pages 4, 25 to 27).This manual contains information excerpted from the Operating Instructions.For more information, please visit the Panasonic website (https://pro-av.panasonic.net/manual/en/index.html), and refer to the Operating Instructions.
FRANÇAIS	Avant d’installer et d’utiliser cet appareil, s’assurer de lire la section « Lire ces informations en premier ! » (pages 4, 28 à 30).Pour de plus amples informations, visiter le site Web de Panasonic (https://pro-av.panasonic.net/manual/en/index.html) et consulter le mode d’emploi et les instructions d’installation.
ESPAÑOL	Antes de instalar y usar este producto, asegúrese de leer “Lea esto primero!” (páginas 4, 31 a 33).Si desea obtener más información, visite el sitio web de Panasonic (https://pro-av.panasonic.net/manual/en/index.html) y consulte las instrucciones de funcionamiento y las instrucciones de instalación.
DEUTSCH	Bitte lesen Sie sorgfältig „Bitte lesen Sie zuerst diesen Hinweis!“ vor der Installation und Nutzung dieses Produkts. (Seiten 5, 34 bis 35).Weitere Informationen finden Sie auf der Panasonic-Webseite (https://pro-av.panasonic.net/manual/en/index.html), in der Bedienungsanleitung und in der Installationsanleitung.
ITALIANO	Prima di installare e utilizzare il prodotto, assicurarsi di leggere “Leggere prima quanto segue!” (pagine 5, 36 a 37).Per maggiori informazioni, visitare il sito Web Panasonic (https://pro-av.panasonic.net/manual/en/index.html) e fare riferimento alle istruzioni per l’uso e alle istruzioni per l’installazione.
PYCCKII	Перед установкой и использованием данного изделия ознакомьтесь с информацией в разделе «Прочитайте нижеследующее до начала эксплуатации!» (стр. 5, 38 до 39).Для получения дополнительной информации посетите веб-сайт Panasonic (https://pro-av.panasonic.net/manual/en/index.html) и обратитесь к инструкции по эксплуатации и инструкции по установке.

Before operating this product, please read the instructions carefully and save this manual for future use.

PJ EJ

SS1018YM0 -FJ

Printed in Japan

ENGLISH

DVQX1709ZA

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■ Trademarks and registered trademarks

• Microsoft®, Windows®, Windows® 7, Windows® 10, Microsoft Edge, Internet Explorer®, ActiveX® and DirectX® are either registered trademarks or trademarks of Microsoft Corporation in the United States and other countries.
• Apple, Mac, Mac OS, OS X, iPhone, iPad, and Safari are registered trademarks of Apple Inc., in the United States and other countries.
• Android™ and Chrome™ browser are trademarks of Google LLC.
• Intel® and Intel® Core™ are trademarks or registered trademarks of Intel Corporation in the United States and other countries.
• Adobe® and Reader® are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
• The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
• NDI® is a registered trademark of NewTek, Inc.
• Other names of companies and products contained in these Operating Instructions may be trademarks or registered trademarks of their respective owners.

■ About copyright and licence

Distributing, copying, disassembling, reverse compiling, reverse engineering, and also exporting in violation of export laws of the software provided with this unit are expressly prohibited.

Abbreviations

The following abbreviations are used in this manual.

• Microsoft® Windows® 7 Professional SP1 32/64-bit is abbreviated to "Windows 7".
• Windows® Internet Explorer® 11 32/64-bit is abbreviated to "Internet Explorer".

For the purposes of this manual, the model numbers of the units are given as listed in the table below.

Model number of unit	Model number given in manual
AW-UE150WP	AW-UE150
AW-UE150KP
AW-UE150WE
AW-UE150KE
AW-RP150G AW-RP150

■ Illustrations and screen displays featured in the manual

• What is shown in the manual's illustrations and screen displays may differ from how it is actually appears.
• Functions which can be used by Windows Internet Explorer 11 only are indicated using the Windows I.E.11 mark.
• The screenshots are used in accordance with the guidelines of Microsoft Corporation.

Installation Instructions

Read this first! 4

Before installation 8

IR ID switch settings 8

Service switch settings....8

How to install and connect the unit....9

When using the WV-Q105A (optional accessory).... 13

Removing the camera....14

Stand-alone installation

(when the mount bracket is going to be used)....15

Stand-alone installation

(when the mount bracket is not going to be used)....17

When installing the unit on a desktop 17

When mounting the unit on a tripod 17

Connections

Connecting an NDI|HX compatible switcher 18

Connections with a controller (AW-RP150) 19

System example 1 (Serial control) 20

System example 2 (IP control) 21

System example 3 (IP image transmission, PoE++).... 22

Appearance.

23

Operating Instructions

Read this first! 24

Note on grounding 24

Read this first! (For AW-UE150WP, AW-UE150KP)....25

Read this first! (For AW-UE150WE, AW-UE150KE)....26

(Pour AW-UE150WP, AW-UE150KP)....28

(Pour AW-UE150WE, AW-UE150KE)....29

Lea esto primero! (Para AW-UE150WP, AW-UE150KP)....31

Lea esto primero! (Para AW-UE150WE, AW-UE150KE)....32

Computer requirements 40

Disclaimer of warranty 41

Network security 41

Features...... 42

Accessories 43

Optional accessories 43

Operating precautions 44

Wireless remote control (optional accessory).... 46

Parts and their functions 47

Camera unit 47

Wireless remote control: AW-RM50G (not supplied) 54

Setting the remote control IDs 56

Network settings.... 57

Use the Easy IP Setup Software to establish the unit's settings..... 57

Setting the initial account....58

Installing the plug-in viewer software 58

How to turn the power on and off 59

Turning the power on....59

Turning the power off....59

Troubleshooting 60

Specifications....69

Index 70

WARNING:

To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.

WARNING:

Installation should only be performed by qualified installation personnel.

Improper installation may result in the entire apparatus falling down and causing injury.

CAUTION:

This camera intended for use only with the Mount Bracket enclosed with the unit and Panasonic Direct Ceiling Mount Bracket, WV-Q105A.

Use with other apparatus is capable of resulting in instability causing possible injury.

indicates safety information.

Panasonic does not accept any responsibility for accident or damage during installation if procedure in this manual is not followed.

To installation personnel

Read the "Installation Instructions" thoroughly and then perform the operation correctly and safely.

Also, always read the "Read this first!" (→ page 4) of this manual as they contain important information.

After the installation, give the "Installation Instructions" to the customer to save for future use.

■ Ensure that the installation work complies with the technical standards governing electrical equipment.

■ This unit is for indoor use only.

It cannot be used outdoors.

Avoid installation in a location where the unit will be exposed to direct sunlight for extended periods or near a cooling or heating appliance.

Otherwise, deformation, discoloration, malfunctioning and/or problems in operation may result. Operate the unit where it will not be splashed or sprayed by water.

■ Use the unit with an installation where the unit is suspended from an overhead surface or with a stand-alone installation.

Do not use the unit on its side or tilted at an angle.

• Be absolutely sure to use the four bracket mounting screws (M4) for mounting the mount bracket. These are supplied with the unit.
  Do not use wood screws, nails, etc.
  In the case of a concrete ceiling, secure the unit using anchor bolts (for M4) or AY plug bolts (for M4).

Recommended clamping torque

- The withdrawal strength of the mounting location for each screw must be at least 461 N {47 kgf}.

- When mounting the unit on a ceiling made of plasterboard, for instance, if it is not strong enough to support its weight, either reinforce the ceiling adequately or use the WV-Q105A direct ceiling mount bracket, which is sold separately.

- When using a mount bracket which is sold separately, read the handling instructions.

- Do not hold the camera head while undertaking the installation work. Doing so may cause malfunctioning.

OKNGOKNG

Illustration of hands performing a bandage technique with tape roll (no text or symbols)

Desktop installation Hanging installation

■ Concerning the installation location

Install the unit in a stable location which will not be susceptible to shaking. If the unit is installed in a location which is susceptible to shaking, this will cause the unit's images to shake in turn. Install the unit after conferring in detail with your dealer. Install the unit on a ceiling that is strong enough (such as a concrete ceiling).

If the unit is to be installed on a ceiling which is not strong enough, reinforce the ceiling sufficiently first.

- Do not install or use the unit in the following kinds of locations.

• On walls (where the unit would be installed sideways)
• In locations (including places such as under the eaves of a building) where the unit would be directly exposed to rain or water

- In locations such as kitchens where there are high concentrations of steam and grease

- In outdoor locations or hot places where the temperature will exceed 40 °C (104 °F)

- In cold locations where the temperature will drop below 0 °C (32 °F)

• In locations where the humidity will exceed 85%

- In locations where chemicals are used such as near swimming pools

- At sea, in coastal areas or in locations where corrosive gases are emitted

- In locations where radiation, X-rays, or strong radio waves or magnetic fields are generated

- In locations where the unit would be subject to a great deal of vibration such as on board a vehicle or ship (this unit is not designed to be used in vehicles)

- In locations where the temperature is subject to sudden changes such as near the air outlet of an air conditioner or near a door which allows the outside air to come in

■ What to avoid to ensure that the unit will perform stably over a prolonged period

- Using the unit for a prolonged period in a location with high temperature and humidity levels will cause its parts to deteriorate and shorten its service life.

- Ensure that a cooling unit or heating unit will not blow any air directly toward the installation location.

- Be absolutely sure to use the supplied brackets and screws to install the camera.

- Do not mount the unit by employing any methods other than those specified.

- Do not remodel the mounting bracket or mounting screws provided with the unit.

AW-UE150 main unit	Mounting conditions
	Applicable mount bracket Mounting onto the ceiling
Mass Model No.	Mass Mounting			Recommended screws	No. of screws	Minimum withdrawal strength (per screw)
Approx. 4.2 kg (9.24 lb) (excluding mount bracket)	Direct mount (supplied accessory)	Approx. 0.35 kg (0.77 lb)	Hanging/Desktop	M4 screws (supplied accessory)	4	461 N {47 kgf} · Ensure that the mounting strength can support a weight that is at least five times the total mass of the equipment, including the camera's main unit.
	WV-Q105A (optional accessory)	Approx. 0.15 kg (0.33 lb)	For ceiling	M4 screws (supplied with the WV-Q105A)	4

■ Before installation, always disconnect the DC connector

When installing, always use the supplied components. Do not disassemble or modify the wall mount adaptor.

■ Tightening up the mounting screws

• Tighten up the screws and bolts securely to the degree that is appropriate for each of the materials used in the mounting location and structures.
• After tightening up the screws and bolts, check that there is no unsteadiness and that the parts have been tightened securely.
• Use the specified tools and tighten the screws firmly.
• Tighten up the screws using the specified torque driver. Do not use electrical drivers or impact drivers.

When the unit is no longer going to be used, do not leave it lying around, but be absolutely sure to dispose of it properly.

For details on how to remove the unit, refer to "Removing the camera" ( page 14).

- When installing, transferring or disposing of the unit, be absolutely sure to hold it by its pedestal area.

Problems may result if the camera head is held or rotated.

- Do not attach a filter, hood, extender or other parts to the unit.

■ Install the external DC power supply near the main power outlet, and position it in such a way that its power plug can be plugged into and unplugged from the outlet easily.

When connecting the external DC power supply to a power outlet on the ceiling or on any other surface where dust may collect, wipe off the dust on the power plug at periodic intervals as an anti-tracking measure.

Power switch

This unit does not have a power switch. When the power is supplied, the pan, tilt, zoom and focusing operations are performed. ^*1 Before proceeding with maintenance, be absolutely sure to disconnect the power plug from the power outlet.

*1 Under factory default conditions, the unit will be in Standby mode when power is supplied for the first time. (Status display lamp: Lit orange)
- When the power supply is cut off while the unit is in Standby mode, the unit will be in Standby mode the next time power is supplied. (Status display lamp: Lit orange)
- When the power supply is cut off while the unit is in Power ON mode, the unit will be in Power ON mode the next time power is supplied. (Status display lamp: Lit green)
(For details, refer to "How to turn the power on and off" (→ page 59).)

Grounding

Before operating the unit, check that SIGNAL GND has been securely grounded.

If there is a possibility of noise interference

Either wire the cables so that the power cable (ceiling light cord) of AC 100 V*2 (AC 220 V*3) or more, and the signal cable are placed at least 1 meter (3.3 ft) apart.

Alternatively run each cable through its own metal conduit. (The metal conduits must be grounded.)

*2 For AW-UE150WP, AW-UE150KP
*3 For AW-UE150WE, AW-UE150KE

■ Radio signal interference

If the unit is positioned near a TV or radio transmitting antenna or a strong electrical field or magnetic field (such as that generated by a motor, transformer or power lines), its images may be distorted and/or the images may be affected by noise.

■ When connecting the cables, ensure that the connector areas will not be subject to any load.

Doing so may cause malfunctioning.

■ Allowing the generated heat to escape

This unit allows the heat generated inside to escape from its surfaces.

Do not install the unit in a location where it will be surrounded by walls or other surfaces and where heat will be trapped.

In addition, the heat is dissipated to the bottom panel which will warm up over time: This is normal and not indicative of any trouble.

■ PoE++ power supplies

Use a PoE++ [IEEE802.3bt Draft ver.2.0 standard (LLDP not supported)] compatible hub or power supply device.

Network settings

The network function of this unit does not work unless an initial account is set up (except when using the Easy IP Setup Software ( page 57)). A personal computer is required to set up an initial account. ( page 58)

- Network connection with AW-RP150 also requires setup of an initial account. When an initial account is not set up, AW-RP150 can detect but cannot control this unit.

Be sure to configure the switches on the connector panel and bottom of the unit before installing it. Configuring the switches after the unit is installed may prove difficult.

IR ID switch settings

The IR ID switches are located on the connector panel of the unit.

CAM1 CAM2	CAM3 CAM4
IR ID	IR ID	IR ID	IR ID

These are used to select the ID of the wireless remote control (optional accessory). (→ page 56)

The IR ID switch settings "CAM1" to "CAM4" correspond to the to buttons on the wireless remote control.

Service switch settings

The service switches are located on the connector panel of the unit. Perform switch settings before turning the unit on.

Service switch

Function Factory settings
SW1 SW	Switches for initialization(Refer to the explanations in "Initialization 1" and "Initialization 2")	OFF
SW2	Always leave at OFF (used for factory adjustments)	OFF
SW3 OFF
SW4 OFF

Initialization 1

• Reset the user authentication settings and host authentication settings for network connection.
  (This will delete all the registered user information (IDs/passwords) and host information (IP addresses).)
• With the IR ID switches and service switches set as shown below, turn on the power of the unit.

- When initialization is complete, the status display lamp on the front of the unit blinks green. Restart the unit to confirm the initialization.

Initialization 2

• The unit is reset to the state it was in at the time of purchase. (All camera menu setting values and network setting values are reset.)
• With the IR ID switches and service switches set as shown below, turn on the power of the unit.

- When initialization is complete, the status display lamp on the front of the unit blinks green. Restart the unit to confirm the initialization.

Be absolutely sure to read through the "Read this first!" (→ page 4) and "Installation precautions" (→ pages 6 to 7).

The procedure given here is for the kind of installation where the unit is suspended from an overhead surface, but the same steps are followed for a stand-alone installation.

If the ceiling panel is not strong enough to bear the unit's weight, use the kind of mount bracket that is supported by anchor bolts between the concrete ceiling and ceiling panel. The unit supports the WV-Q105A direct ceiling mount bracket which is used solely for combination cameras. Use this bracket to install the unit. (→ page 13) In a case like this, the holes (ø 60 mm (ø 2-3/8 inches)) for installing the direct ceiling mount bracket on the ceiling must be drilled in the ceiling panel. It is also recommended that you provide an inspection space or opening for access purposes in the area near where the equipment is installed in order to facilitate installation and the wiring connections work. For details on supplied accessories, refer to the page 43.

1. Check the mounting space.

• Refer to the illustration, and determine where the unit is to be installed and in which direction it should be mounted. Factor in the unit mounting area and include space for the wires extending from its rear panel.
• The asterisk (*) in the illustration marks the position and dimensions of the hole for mounting the mount bracket.

• Before proceeding to install and connect the main unit, connect the LAN cable, HDMI cable, optical fiber multi cable and coaxial cables in the space above the ceiling panel, and then pass the cables through the cable holes.
• For a power outlet which is used on the ceiling, be absolutely sure to take measures to deal with the tracking that may be caused by the accumulation of dust and other foreign matter.

2. Mount the mount bracket onto the installation surface.

• Use the bracket mounting screws (M4, bind-head: 10 mm (13/32 inches) long) supplied with the unit.
• For proper clamping torque, securely attach the screws using the specified tools.

Screw diameter	Clamping torque
M4 1.47	N · m {15 kgf · cm}

- Use only the screws supplied with the unit. Do not use any other screws such as wood screws, nails, etc.

3. Attach the drop-prevention wire.

• Loop the circle part of the drop-prevention wire, which has been attached to the bottom panel of the unit, around the end of the hook part of the mount bracket.
• Pull the drop-prevention wire, and check that it has been attached securely to the hook.

• Do not do this work while holding the camera head since doing so may result in malfunctioning of the unit.
• The drop-prevention wire is designed to be used for installation where the unit is suspended from an overhead surface so do not subject it to the weight of units other than the unit.

4. Mount the unit.

• Align the position of the hole for checking the positioning with the status display lamp.
• Align the holes on the camera main unit used to insert the bottom panel with the protrusions on the mount bracket used for inserting the camera, push the bracket and camera firmly together, and rotate the main unit by about 20 degrees in the direction of the arrow.
• Secure the mount bracket to the unit using the main unit mounting screw (M3) as supplied.
• Attach the mount bracket securely with the prescribed tool using the clamping torque below.
• Be absolutely sure to verify that none of the screws are loose.

Screw diameter	Clamping torque
M3 0.78	N · m {8 kgf · cm}

• Do not do this work while holding the camera head since doing so may result in malfunctioning of the unit.
• Use only the screws supplied. Do not use any other screws.
• Check that the unit has been mounted securely with no tilting or wobbling.
• The unit must be secured without fail using the main unit mounting screw before any of the cables are connected.

5. Check the mounting.

Check out the following points.

• The main unit mounting screw must be mounted securely.
• The unit must not tilt, and it must be mounted exactly.
• The unit must be securely installed.
• The unit pedestal part must not rotate even when an attempt is made to turn it.

6. Connect the rear panel connectors.

• Do not connect PoE cable to the RS-422 port.
• When Optical output is to be used, connect the recommended optical fiber module. (→ page 49)
• For details on recommended products, refer to the catalog or consult your local dealer.

When using the WV-Q105A (optional accessory)

It is recommended that you provide an inspection opening or other such space for access purposes in the area near where the equipment is installed in order to facilitate installation and the wiring connections work.

Before mounting the mount bracket, check that the installation location is strong enough to withstand the total mass (approx. 4.7 kg (10.34 lb)) which will be exerted once the camera is mounted.

Use the mount bracket where the space between the ceiling panel and the concrete ceiling is at least 100 mm (3-15/16 inches) high.

The bracket can be mounted where the thickness of the ceiling panel ranges from 5 mm (3/16 inches) to 40 mm (1-9/16 inches).

The drop-prevention wire (supplied with the WV-Q105A) must be used when mounting the direct ceiling mount bracket.

1. Refer to the Operating Instructions of the WV-Q105A direct ceiling mount bracket, and attach the WV-Q105A as well as the drop-prevention wire angle and drop-prevention wire supplied with the WV-Q105A to the anchor bolts.

Mounting the anchor bolts and direct ceiling mount bracket (*)

This job is facilitated if the direct ceiling mount bracket is loosely secured to the ceiling panel in one place, and the direct ceiling mount bracket and anchor bolts are vertically aligned before the nuts are tightened up.

1. First, remove the screws which were loosely fastened in step 1, and then align the camera mount bracket of the AW-UE150 with the screw holes in the WV-Q105A direct ceiling mount bracket and mount it in place.

- Use the mounting screws (the M4-L60 Phillips head screws with adhesive) supplied with the WV-Q105A as the mounting screws.

1. Install the AW-UE150 camera by following the procedure starting with step 3 on page 10.

2. Turn off the circuit breaker and power.

3. Disconnect the cables.
   Disconnect the DC cable, LAN cable, and HDMI cable, etc.
4. Remove the main unit mounting screw used to secure the unit and mount bracket.
5. Push the unit (①). Turn it approximately 20 degrees away from the installed position (②), and remove it (③).

- Do not do this work while holding the camera head since doing so may result in malfunctioning of the unit.

1. Disengage the drop-prevention wire from the mount bracket.

Sequence of four diagrams showing a cable being lifted, with no text or symbols present.

① Pull the dropprevention wire in the direction shown by the arrow above.
② Twist the wire, and remove the wire loop through the opening in the hook.
③ Pull the wire in the direction shown by the arrow above, and simply pull it out.

Stand-alone installation (when the mount bracket is going to be used)

The same steps are followed as for the kind of installation where the unit is suspended from an overhead surface ( pages 9 to 12).

1. Check the mounting space.

- As with installing the unit suspended from an overhead surface, carefully check the space where the unit will be mounted, and then decide if it is appropriate to install the unit in that space.

2. Mount the mount bracket onto the installation surface.

3. Attach the drop-prevention wire.

4. Mount the unit.

• Align the position of the hole for checking the positioning with the status display lamp.
• Align the holes on the camera main unit used to insert the bottom panel with the protrusions on the mount bracket used for inserting the camera, push the bracket and camera firmly together, and rotate the main unit by about 20 degrees in the direction of the arrow.
• Secure the mount bracket to the unit using the main unit mounting screw (M3) as supplied.

5. Check the mounting.

6. Connect the rear panel connectors.

• Do not connect PoE cable to the RS-422 port.
• When Optical output is to be used, connect the recommended optical fiber module. (→ page 49)
• For details on recommended products, refer to the catalog or consult your local dealer.

Stand-alone installation (when the mount bracket is not going to be used)

When installing the unit on a desktop

Place the unit flat on the surface.

• Install the unit in a stable location which will not be susceptible to shaking. If the unit is installed in a location which is susceptible to shaking, this will cause the unit's images to shake in turn.
- Take care not to allow the unit to fall or otherwise be damaged during installation.
- When carrying the unit, do not hold it by its head.
- Do not take hold of the camera head or rotate it. Doing so may cause malfunctioning.
• Take care not to pull the connected cables. Doing so may cause the unit to fall and/or it may result in injury.

Ensure that the unit will not fall off.

Illustration of a desktop computer setup with monitor, keyboard, and remote camera (no text or symbols)

OKMG

Illustration of hands performing a mechanical press or stamping operation (no text or symbols present)

When mounting the unit on a tripod

Attach the tripod to the threaded holes for mounting the camera on the camera's bottom panel.

Place the tripod on a completely flat and level surface.

Tighten the screws by hand to mount the tripod securely.

Use screw for mounting the tripod that satisfy the following standard.

• Do not install the unit where people will be passing back and forth.
• When using the unit mounted on a tripod, do not put the tripod high above the floor level.
• Mount the unit securely so there is no looseness. Looseness may cause the unit to fall off and/or result in injuries.
• When the unit is going to be used for a prolonged period of time, take steps to ensure that the unit will not topple or fall over and that it will not fall off or fall down. After using the unit, restore the installation location to its original state without delay.

Connecting an NDI|HX compatible switcher

graph TD
    A["External DC power supply"] --> B["Switching hub"]
    C["External DC power supply"] --> B
    D["External DC power supply"] --> E["Remote Camera Controller AW-RP150"]
    F["External DC power supply"] --> G["NDI|HX compatible switcher"]
    H["Monitor Monitor"] --> I["Switching hub"]
    J["AW-UE150"] --> K["Switching hub"]
    L["AW-UE150"] --> M["Switching hub"]
    N["AW-UE150"] --> O["Switching hub"]
    P["AW-UE150"] --> Q["Switching hub"]
    R["LAN cable"] --> B
    S["External DC power supply"] --> T["Remote Camera Controller AW-RP150"]

Connections with a controller (AW-RP150)

■ Example of connection for the function for cropping 4K images to HD images

graph TD
    A["AW-UE150 AW-UE150"] --> B["MONI OUT"]
    B --> C["Monitor"]
    C --> D["External DC power supply"]
    D --> E["3G SDI OUT"]
    E --> F["Monitor"]
    F --> G["External DC power supply"]
    G --> H["3G SDI ACTIVE THRU OUT"]
    H --> I["Monitor"]
    I --> J["External DC power supply"]
    J --> K["Remote camera controller AW-RP150"]
    K --> L["LAN cable (Straight cable or cross cable) Max. 100 m (328 ft)"]
    L --> M["LAN cable (Straight cable or cross cable) Max. 100 m (328 ft)"]
    M --> N["External DC power supply"]
    N --> O["Monitor"]
    O --> P["External DC power supply"]

• Use a category 5e cable for the LAN cable.

System example 1 (Serial control)

graph TD
    A["External DC power supply"] --> B["RS-422 connector"]
    B --> C["Genlock signal generator"]
    C --> D["Compact Live Switcher AW-HS50"]
    D --> E["Monitor 1 Monitor 2"]
    E --> F["Remote Camera Controller AW-RP150"]
    F --> G["External DC power supply"]
    G --> H["System TALLY"]
    H --> I["Pan-tilt head and camera control signal (LAN straight cable)"]
    I --> J["Computer"]

System example 2 (IP control)

graph TD
    A["External DC power supply"] --> B["Compact Live Switcher AW-HS50"]
    C["LAN connector"] --> B
    D["Genlock signal generator"] --> B
    E["SDI video signal"] --> B
    F["Switching hub"] --> G["Remote Camera Controller AW-RP150"]
    H["External DC power supply"] --> I["External DC power supply"]
    J["Monitor 1"] --> B
    K["Monitor 2"] --> B
    L["Monitor Monitor"] --> B
    M["External DC power supply"] --> N["External DC power supply"]
    O["LAN cable"] --> P["LAN cable"]
    Q["External DC power supply"] --> R["External DC power supply"]
    S["External DC power supply"] --> T["External DC power supply"]
    U["External DC power supply"] --> V["External DC power supply"]

System example 3 (IP image transmission, PoE++)

graph TD
    A["Personal computer"] --> B["PoE++ compatible switching hub or PoE++ injector"]
    C["AW-UE150"] --> D["LAN connector"]
    E["AW-UE150"] --> F["LAN cable"]
    G["AW-UE150"] --> H["LAN cable"]
    I["AW-UE150"] --> J["LAN cable"]
    K["AW-UE150"] --> L["LAN cable"]

Unit: mm (inch)

Note on grounding

- Ground the unit via the ground connector.

WARNING:

• To reduce the risk of fire or electric shock, do not expose this equipment to rain or moisture.
• To reduce the risk of fire or electric shock, keep this equipment away from all liquids. Use and store only in locations which are not exposed to the risk of dripping or splashing liquids, and do not place any liquid containers on top of the equipment.

WARNING:

Always keep the main unit mounting screw, bracket mounting screws and drop-prevention wire mounting screw out of the reach of infants and small children.

CAUTION:

Do not remove panel covers by unscrewing.
To reduce the risk of electric shock, do not remove the covers.
No user serviceable parts inside.
Refer servicing to qualified service personnel.

CAUTION:

In order to maintain adequate ventilation, do not install or place this unit in a bookcase, built-in cabinet or any other confined space. To prevent risk of electric shock or fire hazard due to overheating, ensure that curtains and any other materials do not obstruct the ventilation.

CAUTION:

To reduce the risk of fire or electric shock and annoying interference, use the recommended accessories only.

CAUTION:

Check the installation at least once a year. An improper installation could cause the unit to fall off resulting in personal injury.

CAUTION:

Do not pick up and move the unit while the tripod is attached. The fitting may break under the weight of the tripod, which may result in injury.

indicates safety information.

FCC NOTICE (USA)

Declaration of Conformity

Model Number: AW-UE150P

Trade Name: Panasonic

Responsible Party: Panasonic Corporation of North America

Two Riverfront Plaza, Newark, NJ 07102

Support contact: 1-800-524-1448

This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

CAUTION:

This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Warning:

To assure continued FCC emission limit compliance, follow the attached installation instructions and the user must use only shielded interface cables when connecting to host computer or peripheral devices. Also, any unauthorized changes or modifications to this equipment could void the user's authority to operate this device.

NOTIFICATION (Canada)

CAN ICES-3 (A)/NMB-3(A)

indicates safety information.

WARNING:

• To reduce the risk of fire or electric shock, do not expose this equipment to rain or moisture.
• To reduce the risk of fire or electric shock, keep this equipment away from all liquids. Use and store only in locations which are not exposed to the risk of dripping or splashing liquids, and do not place any liquid containers on top of the equipment.

WARNING:

Always keep the main unit mounting screw, bracket mounting screws and drop-prevention wire mounting screw out of the reach of infants and small children.

WARNING:

This equipment is compliment with Class A of CISPR 32. In a residential environment this equipment may cause radio interference.

CAUTION:

Do not remove panel covers by unscrewing.
To reduce the risk of electric shock, do not remove the covers.
No user serviceable parts inside.
Refer servicing to qualified service personnel.

CAUTION:

In order to maintain adequate ventilation, do not install or place this unit in a bookcase, built-in cabinet or any other confined space. To prevent risk of electric shock or fire hazard due to overheating, ensure that curtains and any other materials do not obstruct the ventilation.

CAUTION:

To reduce the risk of fire or electric shock and annoying interference, use the recommended accessories only.

CAUTION:

Check the installation at least once a year. An improper installation could cause the unit to fall off resulting in personal injury.

CAUTION:

Do not pick up and move the unit while the tripod is attached. The fitting may break under the weight of the tripod, which may result in injury.

indicates safety information.

Turkey Only

AEEE Complies with Directive of Turkey.

EMC NOTICE FOR THE PURCHASER/USER OF THE APPARATUS

1. Pre-requisite conditions to achieving compliance with the above standards

<1> Peripheral equipment to be connected to the apparatus and special connecting cables

• The purchaser/user is urged to use only equipment which has been recommended by us as peripheral equipment to be connected to the apparatus.
• The purchaser/user is urged to use only the connecting cables described below.

<2> For the connecting cables, use shielded cables which suit the intended purpose of the apparatus.

• Video signal connecting cables

Use double shielded coaxial cables, which are designed for 75-ohm type high-frequency applications, for SDI (Serial Digital Interface). Coaxial cables, which are designed for 75-ohm type high-frequency applications, are recommended for analog video signals.

• Audio signal connecting cables
If your apparatus supports AES/EBU serial digital audio signals, use cables designed for AES/EBU. Use shielded cables, which provide quality performance for high-frequency transmission applications, for analog audio signals.
- Other connecting cables (IEEE1394, USB)
Use double shielded cables, which provide quality performance for high-frequency applications, as connecting cables.
- When connecting to the DVI signal terminal, use a cable with a ferrite core.
- If your apparatus is supplied with ferrite core(s), they must be attached on cable(s) following instructions in this manual.

2. Performance level

The performance level of the apparatus is equivalent to or better than the performance level required by these standards. However, the apparatus may be adversely affected by interference if it is being used in an EMC environment, such as an area where strong electromagnetic fields are generated (by the presence of signal transmission towers, cellular phones, etc.). In order to minimize the adverse effects of the interference on the apparatus in cases like this, it is recommended that the following steps be taken with the apparatus being affected and with its operating environment:

1. Place the apparatus at a distance from the source of the interference.

2. Change the direction of the apparatus.

3. Change the connection method used for the apparatus.
4. Connect the apparatus to another power outlet where the power is not shared by any other appliances.

Disposal of Old Equipment

Only for European Union and countries with recycling systems

This symbol on the products, packaging, and/or accompanying documents means that used electrical and electronic products must not be mixed with general household waste.

For proper treatment, recovery and recycling of old products, please take them to applicable collection points in accordance with your national legislation.

By disposing of them correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment. For more information about collection and recycling, please contact your local municipality, dealer or supplier.

Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.

AVERTISSEMENT:

• This product is an all-in-one pan-tilt head remote camera that supports 4K/12G-SDI and is also compatible with 4K/60p format.
• Equipped with an optical 20x zoom lens and 4K-compatible MOS sensor, it is possible to record high-quality images with a high degree of realism with the horizontal resolution of 1600 lines. With its high sensitivity and built-in image-shake correction and night-mode functions, the unit can record in a wide range of environments.
• This product is compatible with NDI|HX technology of NewTek, Inc.
• The unit supports transmission of video to NewTek NDI|HX compatible software applications and hardware devices over a network.
• When a controller is connected, camera operations can be performed smoothly via IP control or serial control.
• The unit features a night mode that exposes subjects to infrared rays, making it possible to shoot even under low-light conditions.
• When the unit is connected to a personal computer via an IP network, it can be operated via a web browser.
• With a variety of 4K interfaces, there are individual outputs for HD and SDI, so the unit can be used flexibly in a wide range of situations as a 4K-compatible remote camera.
• Connection with a Panasonic camera controller is also possible via Panasonic's proprietary serial communication format.
• The unit is available in white (AW-UE150WP/AW-UE150WE) or black (AW-UE150KP/AW-UE150KE) to suit your intended application and environment.

Computer requirements

CPU 7th Generation Intel	^® CoreTM (Kaby Lake or later)
Memory For Windows:	4 GB or moreFor Mac:4 GB or more
Network function 100BASE-T/TX or 1000BASE-T,RJ-45 connector
Image display Resolution: 1920 × 1080 pixels or moreColor generation: True Color 24-bit or more
Supported operating systems and web browsers	For Windows:Microsoft® Windows® 7, 10Windows® Internet Explorer® 1164-bit/32-bitMicrosoft EdgeGoogle Chrome
	For Mac:Mac OS 10.13Safari 11Mac OS 10.12Safari 11Mac OS 10.11Safari 11Google Chrome
	For iPhone, iPad:iOS Safari
	For Android:Android OSGoogle Chrome
Other Adobe	^® Reader ^® (for viewing the operating instructions available on the website)

IMPORTANT

- Failure to provide the required personal computer environment may slow down the delineation of the images on the screen, make it impossible for the web browser to work and cause other kinds of problems.

• Depending on the software version of the unit, an update may be necessary.
• For the latest information on compatible operating systems and web browsers, visit the support desk at the following website.

https://pro-av.panasonic.net/

Disclaimer of warranty

IN NO EVENT SHALL Panasonic Corporation BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW:

① ANY DAMAGE AND LOSS, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE PRODUCT;
② PERSONAL INJURY OR ANY DAMAGE CAUSED BY INAPPROPRIATE USE OR NEGLIGENT OPERATION OF THE USER;
③ UNAUTHORIZED DISASSEMBLE, REPAIR OR MODIFICATION OF THE PRODUCT BY THE USER;
④ INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED, DUE TO ANY REASON OR CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT;
⑤ ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, OR LOSS OR DAMAGE, ARISING OUT OF THE SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY;
⑥ ANY DEMANDS FOR COMPENSATION, CLAIMS, ETC. OCCASIONED BY THE INFRINGEMENT OF PRIVACY BY INDIVIDUALS OR ORGANIZATIONS WHOSE IMAGES WERE SHOT BY THE USER BECAUSE THESE IMAGES (INCLUDING THE RECORDINGS MADE) WERE MADE AVAILABLE BY THE USER BECAUSE IN THE PUBLIC DOMAIN FOR SOME REASON OR OTHER OR BECAUSE THE IMAGES ENDED UP BEING USED FOR PURPOSES OTHER THAN THE ONE DESCRIBED ABOVE;

⑦ LOSS OF REGISTERED DATA CAUSED BY ANY FAILURE.

Network security

As the unit intended to be used while connected to a network, the following security risks exist.

① Leakage or theft of information through the unit
② Unauthorized operation of the unit by persons with malicious intent
③ Interference with or stoppage of the unit by persons with malicious intent

It is your responsibility to take precautions, such as those described below, to protect yourself against the above network security risks. Panasonic does not accept any responsibility for damage of this type.

• Use the unit in a network secured by a firewall, etc.
• If the unit is connected to a network that includes personal computers, make sure that the system is not infected by computer viruses or other malicious programs (using a regularly updated antivirus program, anti-spyware program, etc.).
• Protect your network against unauthorized access by restricting users to those who log in with an authorized user name and password.
• After accessing the unit as an administrator, be sure to close all web browsers.
• Change the administrator password periodically.
• To avoid passwords that can be guessed easily by third parties, set a password of at least 8 characters in length, including at least 3 different types of characters, such as upper case, lower case, numbers, and symbols.
• Restrict access to the unit by authenticating the users, for example, to prevent setting information stored on the unit from leaking over the network.
• Do not install the unit in locations where the unit, cables, and other parts can be easily damaged or destroyed by persons with malicious intent.
• Avoid connections that use public lines.

Notes on user authentication

- User authentication on the unit can perform via digest authentication or basic authentication. If basic authentication is used without the use of a dedicated authentication device, password leaks may occur. We recommend using digest authentication or host authentication.

Usage restrictions

- We recommend connecting the unit, controller, and any computers to the same network segment. Events based on settings inherent to the network devices, for example, may occur in connections that include different segments, so be sure to perform checks prior to operation.

■ Multi-format support

- You can switch between the following formats via the camera menus or a web browser.

[4K format]

2160/59.94p, 2160/50p, 2160/29.97p *1, 2160/25p *1, 2160/24p *1, 2160/23.98p *1

[HD format]

1080/59.94p, 1080/50p, 1080/29.97p *1, 1080/29.97PsF, 1080/25p *1, 1080/25PsF, 1080/23.98p *2, 1080/24p *1, 1080/23.98p *1, 1080/23.98PsF, 1080/59.94i, 1080/50i, 720/59.94p, 720/50p

^1 Native output
^2 OVER 59.94i output (your monitor may recognize the signal as 59.94i).

■ 1-type 4K MOS sensor and high-performance 20x zoom lens featured

• A newly developed 1-type 4K MOS sensor and DSP (digital signal processor) are incorporated. High-quality pictures are obtained by video processing in many different kinds of ways.
• In addition to its optical 20x zoom lens, the unit comes with a 10x digital zoom to achieve high-quality images that overflow with ambiance.
• A dynamic range stretcher (DRS) function that compensates for overexposure and loss of dark detail and a digital noise reduction (DNR) function for minimizing image lag even in dark locations and shooting scenes clearly are incorporated to reproduce clean and clear images in a wide range of applications.

■ Easy operation of unit enabled by its integration with a high-performance pan-tilt head unit

• Operations at the high speed of 60°/s
- Wide rotational angles with a panning range of ± 175^ and a tilting range from -30^ to 210^
- Quiet operation with noise levels of NC35
- Storage of up to 100 positions in the preset memory (The number of preset memories that can be used varies from one controller to another.)

Built-in night mode

• The unit supports infrared shooting. By exposing subjects to infrared rays, shooting under ordinarily difficult low-light conditions is possible. (Image output will be in black and white.)
  • The iris will be fixed at open.

■ IP image output functions

• The unit is equipped with image compression and IP transmission LSI capabilities. Output in 4K quality at up to 60 fps.
• Operation with IP control allows for a wide range of applications, such as controlling the camera from remote locations.

- High degree of compatibility with Panasonic's currently available controllers, enabling a flexible system to be put together

- A maximum of five units can be operated by serial control from one of Panasonic's currently available controllers (AW-RP150). The unit can also be used together with the cameras and pan-tilt head unit systems currently available from Panasonic Corporation so that an existing system can be used to advantage to put together a system that is even more flexible.

- It may be necessary to upgrade the version of the controllers other than AW-RP150 in order to support the unit. For details on upgrading, visit the support page on the following website. https://pro-av.panasonic.net/ The maximum distances between the units and controller is 1000 meters (3280 ft). (when serial control is exercised) Use of an external device or some other means must be provided separately in order to extend the video signal connections.

■ Easy construction of systems thanks to integrated design used for pan-tilt head, camera and lens

- By integrating the camera, lens and pan-tilt head into a single unit, it is now easier to construct systems.

■ Use of easy-to-operate wireless remote control (optional accessory) is possible

- A wireless remote control capable of operating up to four units can be used. It can easily be used to set the various functions or switch between them while viewing the menu screens.

■ Flexible camera layout enabled by simple connection and installation

• This unit features excellent connectivity and installability thanks to the IP control; a lightweight main unit, and the turn-lock mechanism, which enables the user to install it on his or her own (only when used indoors).
• Bear in mind that this unit is designed to be used indoors only: It cannot be used outdoors.

■ While including a larger 4K lens and pan/tilt mechanism, the unit still has the same installation footprint as previous models.

- The unit maintains the compact installation footprint of previous models.

■ Easy connections and settings courtesy of IP control

- Up to two hundred units can be operated by IP connection from a Panasonic controller (AW-RP150). (The maximum length of the LAN cables is 100 meters (328 ft).)

■ PoE++ \*3 eliminates need for camera power configurations

- Configurations for camera's power supply are not necessary when the unit is connected to a network device that supports the PoE++ standard (IEEE802.3bt Draft ver.2.0 standard) *4.

• The unit does not support software authentication (LLDP communication).
• If the external DC power supply and a PoE++ power supply are connected simultaneously, the external DC power supply will have priority. If the external DC power supply is disconnected while both power supplies are connected, the unit will restart automatically, and the image will be interrupted.
• Use a Category 5e cable or higher when using a PoE++ power supply. The maximum length of the cable between the power supply unit and the unit is 100 meters (328 ft). Using a cable that is lower than Category 5e may result in reduced power supply capabilities.
  ^*3 Power over Ethernet Plus Plus. Referred to as "PoE++" in this manual.
  *4 For details on PoE++ power supply devices for which operation has been verified, consult your local dealer.

Check that the following accessories are present and accounted for.

• After removing the product from its container, dispose of the power cable cap (if supplied) and packing materials in an appropriate manner.

Mount bracket for installation surface (Hanging/Desktop) (1)	Main unit mounting screw (with flat washer, spring washer)M3×6 mm (1/4 inches) (1)[AAAAX]
Drop-prevention wire (1)Drop-prevention wire mounting screw (1)(comes attached to the unit)	Bracket mounting screws (bind-head)M4×10 mm (13/32 inches) (4)

Optional accessories

● Wireless remote control AW-RM50G (Size "AA" dry battery x 2, obtained separately)
● Direct ceiling mount bracket WV-Q105A
● Fiber module

- For details on optional accessories, refer to the catalog or consult your local dealer.

■ Shoot under the proper lighting conditions.

To produce pictures with eye-pleasing colors, shoot under the proper lighting conditions.

The pictures may not appear with their proper colors when shooting under fluorescent lights. Select the proper lighting as required.

■ To ensure a stable performance in the long term

Using the unit for prolonged periods in locations where the temperature and humidity levels are high will cause its parts to deteriorate, resulting in a reduction of its service life.

(Recommended temperature: Max. 35 °C (95 °F))

Ensure that a cooling unit or heating unit will not blow any air directly toward the installation location.

■ Do not point the camera at strong lights.

When parts of the MOS sensor are exposed to spotlights or other strong lights, blooming (a phenomenon where the edges of strong lights become blurred) may occur.

Bright subject

Blooming

■ What happens with high-brightness subjects

Flare may occur if an extremely bright light source is pointed at the lens. In a case like this, change the angle or take some other remedial action.

■ When using the automatic functions

- In the [Scene] such as the camera menu, the initial settings on some items has been set to auto, making it impossible for these items to be operated manually. To operate them manually, switch from the auto settings to the manual settings as required.

- When using the ATW (auto tracking white adjustment) function under fluorescent lights, the white balance may vary.

- In some situations, it may be hard to focus at the auto setting. In cases like this, select the manual setting, and focus manually.

■ Zooming and focusing

When the focus is set manually, out-of-focusing may occur during zooming.

After zooming, if necessary, either adjust the focus or set the focus to auto.

When using the focus at the manual setting, proceed with zooming after setting the focus position at the Tele end where the focusing accuracy is higher. (However, if the distance from the unit to the subject is less than 1.5 meters (4.92 ft), the subject may shift out of focus at the Wide end.)

If zooming is performed to the Tele end after having adjusted the focus at the Wide end, out-of-focusing may occur.

■ Operation of the lens when the power is turned on

When the unit's power is turned on, the zoom, focus and iris are adjusted automatically.

The unit comes with the safe mode.

The safe mode is function designed to protect the unit from damage. For details, refer to the Operating Instructions (PDF) "Safe mode" "Concerning the safe mode".

■ Operating temperature range

Avoid using the unit in cold locations where the temperature drops below 0 ^ ( 32 ^ ) or hot locations where the temperature rises above 40 ^ ( 104 ^ ) since these temperatures downgrade the picture quality and adversely affect the internal parts.

■ Concerning the MONI OUT signal

It is anticipated that MONI OUT is used in applications such as for outputting images to be cropped from 4K to HD and for monitoring images.

■ Concerning the HDMI interface standard

This unit has been certified as HDMI-compatible, but on rare occasions images may not be displayed depending on the HDMI device which has been connected to the unit.

Color bars

Color bars are used to adjust the color phase, and the widths and positions of these bars may differ from other models.

■ H.264/H.265 patent pool licensing

This product is licensed based on the AVC Patent Portfolio License, and the license does not extend beyond uses by users, who engage in the acts described below, for their own personal and non-profit applications.

(i) Recording of image information in compliance with the AVC standard (hereafter, "AVC videos")

(ii) Playing of AVC videos recorded by consumers engaging in personal activities or AVC videos acquired from licensed providers

For details, visit MPEG LA, LLC website (http://www.mpegla.com).

■ Concerning PoE++ power supply

The unit complies with the IEEE802.3bt Draft ver.2.0 standard. Use a compatible Ethernet hub and PoE++ injector to use a PoE++ power supply.

For details on Ethernet hubs and PoE++ injectors for which operations have been verified, consult your local dealer.

- The unit does not support software authentication (LLDP communication).

■ Turn off the power before connecting or disconnecting the cables.

This unit is not equipped with a power switch.

Turn off the DC 12 V power supply or PoE++ power supply device before connecting or disconnecting cables.

■ Handle the unit carefully.

Do not drop the unit or subject it to strong impact or vibration. Failure to obey may cause the unit to malfunction.

■ When the unit is not in use

Turn off the unit's power when it is not in use.

When the unit is no longer going to be used, do not leave it lying around, but be absolutely sure to dispose of it properly.

■ Do not touch the optical system parts.

The optical system parts are vital to the operation of the camera. Under no circumstances must they be touched. In the unlikely event that they have become dusty, remove the dust by using a camera blower or by wiping them gently with a lens cleaning paper.

- Do not point the camera directly at the sun or a laser beam no matter whether it is turned on or not.

Taking images of the sun, laser beams, or other brightly lit subjects for prolonged periods of time may damage the CCD.

■ Personal computer used

If the same image is displayed for a prolonged period on a personal computer's monitor, the monitor may be damaged. Use of a screen saver is recommended.

■ Concerning the IP address setting

Do not run the Easy IP Setup Software on a multiple number of personal computers for a single camera and set the IP address at the same time. Otherwise, you will be unable to complete the proper procedure and set the IP address correctly.

■ Do not allow foreign matter to make contact with the rotating parts.

Failure to obey may cause the unit to malfunction.

- Do not get close to the moving parts of the camera head.

Do not put your fingers or body close to the unit while it is in operation. Doing so may result in injury or cause the unit to malfunction. Furthermore, if the unit hits a person or obstacle, during the panning or tilting operation, the unit will enter into the safe mode. For details, refer to the Operating Instructions (PDF) → "Safe mode".

- Keep the unit away from water.

Avoid all direct contact with water. Failure to obey may cause the unit to malfunction.

Maintenance

Turn off the unit's power before proceeding with maintenance. Failure to obey may result in injuries.
Wipe the surfaces using a soft dry cloth. Avoid all contact with benzine, paint thinners and other volatile substances, and avoid using these substances. Otherwise, the casing may become discolored.

■ Do not turn the camera head by hand.

Turning the camera head by hand may cause the unit to malfunction.

■ Use the unit in an environment with minimal moisture and dust.

Avoid using the unit in an environment with high concentration of moisture or dust since these conditions will damage the internal parts.

■ About the lens/pan-tilt head

If the lens, pan-tilt head, and other parts are not operated for a long period of time, the viscosity of the grease applied inside them may increase and operation may become no longer possible. Move the lens and pan/tilt head regularly.

■ About consumables

The following parts are consumables. Replace them using the lifespans as a guide.

The lifespans may vary depending on the operating environment and operating conditions. The lifespans are a guide for when the unit is used at 35 °C ( 95 °F ).

• Cooling fan: Approx. 15000 hours

Contact your dealer regarding replacements.

■ Disposal of the unit

When the unit has reached the end of its service life and is to be disposed of, ask a qualified contractor to dispose of the unit properly in order to protect the environment.

Information on software used with this product

This product includes GNU General Public License (GPL) and GNU Lesser General Public License (LGPL) licensed software, and the customer is entitled to obtain, modify, or redistribute the source code for the software.

This product includes MIT Licensed software.

This product includes BSD Licensed software.

For details on obtaining the source codes, visit the following website.

https://panasonic.biz/cns/sav/

However, do not contact Panasonic for questions regarding obtained source codes.

This unit can be operated by remote control using a wireless remote control (model number: AW-RM50G) purchased separately. Check out the following points before using the wireless remote control.

• Point the wireless remote control at the unit's wireless remote control signal light-sensing area (front panel or back panel), and operate it within a range of 10 meters (32.8 ft) from these areas.
• Refer to on the right.
  ● The signal sensing distance is reduced if the angle at which the wireless remote control signals are sensed is increased.

The light-sensing sensitivity is reduced to about one-half when the wireless remote control is pointed at an angle of 40 degrees from each position in front of a wireless remote control signal light-sensing area (front panel or back panel).

If the remote control is operated from the behind the unit, it may be either difficult or impossible to perform the desired operations.

- If the unit is installed near fluorescent lights, plasma monitors or other such products or if the unit is exposed to sunlight, the effects of the light may make it impossible for the unit to be operated using the wireless remote control.

Be sure to follow the steps below for installation and use.

• Take steps to ensure that the wireless remote control signal light-sensing area will not be exposed to the light from fluorescent lights, plasma monitors or other such products or from the sun.

• Install the unit away from fluorescent lights, plasma monitors and other such products.

- For about 10 minutes even after the batteries have been removed from the wireless remote control, the selection of the operation to be performed (the , , or button which was pressed last) will remain stored in the memory.

When a longer period of time elapses, however, the selection is reset to the status established when the button was pressed.

- The arrows in the figure below show the light-sensing directions in which the wireless remote control signals travel.

Wireless remote control signal light-sensing area (back panel, 1 place)

Wireless remote control signal light-sensing area (front panel, 2 places)

• Top view
  

• Rear panel view
  

Camera unit

Rear panel

Bottom panel

1. Mount bracket for installation surface (supplied accessory)

Mount this bracket onto the installation surface, and then attach the camera main unit to the bracket.

2. Drop-prevention wire

This wire is screwed down to the bottom panel of the camera main unit. Loop the circle part of the wire around the hook of the mount bracket.

3. Status display lamp

This lights in the following way depending on the status of the unit.

Orange Light up When the standby status is established

Blink twice When a signal not matched by the remote control ID has been received from the wireless remote control (optional accessory) while the power is on

Green Light up When the power is on

Blink twice When a signal matched by the remote control ID has been received from the wireless remote control (optional accessory) while the power is on

Blinking rapidly When the initialization process is complete

Red Light up When trouble has occurred in the unit

Blinking slowly Firmware being updated

Blinking rapidly When a PoE++ software authentication error has occurred

4. Tilt head

This rotates in the right and left direction.

5. Wireless remote control signal light-sensing area

The light-sensing area is provided in three places, on the front panel of the camera pedestal and at the top of the rear panel.

6. Hole for securing the camera pedestal

This hole is provided in the bottom panel of the camera pedestal.

7. Camera head

This rotates in the up and down direction.

8. Tally lamp

This comes on or goes off in response to the control from the controller but only when "On" has been selected as the tally lamp use setting. The tally lamp is red or green.

9. LAN connector for IP control

This LAN connector (RJ-45) is connected when exercising IP control over the unit from an external device. Use a LAN cable (category 5e or better, maximum 100 m (328 ft)) for connection.

10. RS-422 connector

This RS-422 connector (RJ-45) is connected when exercising serial control over the unit from an external device. Use a cable with the following specifications for the connection to this connector. Furthermore, by shorting the R-TALLY signal (2-pin) with the GND (1-pin), it is possible to light the tally lamp (red) in the camera head section of the unit.

• Do not connect PoE cable to the RS-422 port.
• Do not apply a voltage to the R_TALLY_IN signal pin.
• Menu settings enable the output to pin 7 and pin 8 of the red tally and green tally signals received by the unit. Output is by contact output, and normally is "OPEN", then it becomes "MAKE" for output. (Operating Instructions (PDF) → "Camera menu items" → "Output 5/6 screen" → "External Output")

LAN cable*1 (category 5 or above, straight cable), max. 1000 m (3280 ft)

*1 Use of an STP (shielded twisted pair) cable is recommended.

Pin No.	Signal	Pin No.	Signal
1 GND 5 TXD+
2 R_TALLY_IN 6 RXD+
3 RXD-7			OPTION_OUT1
4 TXD-8			OPTION_OUT2

■ Example OPTION\_OUT1, OPTION\_OUT2 connector connections

Voltage: Maximum DC12 V

Current: Maximum 100 mA

11. Service switches

Perform switch settings before turning the unit on.

Function Factory settings
SW1 SW	Switches for initialization(Refer to the explanations in “Initialization 1” and “Initialization 2”)	OFF
SW2	Always leave at OFF (used for factory adjustments)	OFF
SW3 OFF
SW4 OFF

Initialization 1

• Reset the user authentication settings and host authentication settings for network connection. (This will delete all the registered user information (IDs/passwords) and host information (IP addresses).)
• With the IR ID switches and service switches set as shown below, turn on the power of the unit.

- When initialization is complete, the status display lamp on the front of the unit blinks green. Restart the unit to confirm the initialization.

Initialization 2

• The unit is reset to the state it was in at the time of purchase. (All camera menu setting values and network setting values are reset.)
• With the IR ID switches and service switches set as shown below, turn on the power of the unit.

- When initialization is complete, the status display lamp on the front of the unit blinks green. Restart the unit to confirm the initialization.

12. HDMI connector

This is the HDMI video output connector.

13. 3G SDI OUT connector <3G SDI OUT>

This is the 3G SDI video signal output connector.

14. G/L IN connector

This is the external sync signal input connector.

This unit supports BBS (Black Burst Sync) and tri-level synchronization.

Supply to this connector the signals that correspond to the video signal format which has been set.

Frequency: 59.94 Hz, 29.97 Hz

Format	External sync signal input format
	Tri-level sync BBS
2160/59.94p 1080/59.94p720/59.94p	1080/29.97p1080/59.94i1080/29.97PsF		480/59.94i
2160/29.97p —
1080/59.94p 1080/59.94p720/59.94p
1080/59.94i —
1080/29.97p —
1080/23.98PsF —
1080/23.98p over 59.94i	—
720/59.94p 1080/59.94p720/59.94p

Frequency: 50 Hz, 25 Hz

Format	External sync signal input format
	Tri-level sync BBS
2160/50p 1080/50p	720/50p	1080/25p1080/50i1080/25PsF	576/50i
2160/25p —
1080/50p 1080/50p	720/50p
1080/50i —
1080/25p —
1080/25PsF —
720/50p 1080/50p	720/50p

Frequency: 24 Hz

Format	External sync signal input format
	Tri-level sync
2160/24p 1080/24p	1080/24PsF
1080/24p

Frequency: 23.98 Hz

Format	External sync signal input format
	Tri-level sync
2160/23.98p 1080/23.98p	1080/23.98PsF
1080/23.98p
1080/23.98PsF

15. DC IN connector <12 V-IN> (XLR connector)

Input 12 V DC.

- Use a DC cable with the following lengths.

For 12 V input: Max. 3 m (9.84 ft) (when using an AWG16 cable)

External DC power supply

Connect after making sure that the output voltage of the external DC power supply is compatible with the rated voltage of the camera.

Select an output amperage for the external DC power supply with a margin above the total amperage of the connected devices.

The total amperage of connected devices can be calculated with the following formula.

Total power consumption ÷ voltage

When the power of the camera is turned on, inrush current is generated. Insufficient power supply when turning on the power may cause a malfunction. We recommend that you use an external DC power supply that can assure double the capacity of the total power consumption of the camera and connected devices that are turned on by interlock when the power of the camera is turned on (such as lenses, wireless microphone receivers).

Make sure of the pin alignment of the DC output terminal of the external DC power supply and the camera DC IN connector, and connect the polarity correctly.If the +12 V power supply is mistakenly connected to the GND terminal, it may cause fire or malfunction.

12 V
	1	GND
	2	—
	3	—
	4	+12 V
	HA16RA-4P (77)Hirose Electric Co.

16. IR ID switches

CAM1	CAM2	CAM3	CAM4
	IR ID		IR ID

These are used to select the ID of the wireless remote control (optional accessory). ( page 56)

The IR ID switch settings "CAM1" to "CAM4" correspond to the to buttons on the wireless remote control.

17. Ground connector

Connects to the ground connector on a wall outlet, ground bar, etc. for grounding. ( page 24)

18. AUDIO IN connector

Inputs external audio (microphone, line).

19. Ventilation holes

Blocking the ventilation holes may cause a malfunction. Make sure there is sufficient space around the ventilation holes.

20. MONITOR OUT connector

This is an SDI video signal output connector. Use it in applications such as displaying the crop position when cropping from 4K to HD and for monitoring images.

21.12G SDI OUT connector <12G SDI OUT>

This is a 12G-SDI video signal output connector.

22. Optical connector

This is the connector for the SFP+ optical fiber module. By connecting the optional fiber module, it is possible to output signals converted to optical signals from SDI signals. Select the fiber module that suits the signal band*1 for each format.

^*1 • 4K (59.94p, 50p): 12G
- 4K (other than 59.94p, 50p): 6G
• HD (59.94p, 50p): 3G
• HD (other than 59.94p, 50p): 1.5G

- This unit does not support input by optical signals.

23. Tripod screw holes

(Screw: 1/4-20 UNC, ISO 1222 [6.35 mm (1/4 inches)])

Use these screw holes when securing the unit to a tripod, etc.

Output conditions for each video format

Frequency System Format HDMI 12		G SDI OUT OPTICAL 3G SDI OUT MONI OUT
59.94Hz	2160/59.94p 2160/59.94p 2160/59.94p 2160/59.94p 2160/59.94p 2160/59.94p 2160/59.94p 2160/59.94p 2160/59.94p 216	59.94p		1080/59.94p1080/59.94i	1080/59.94i
	2160/29.97p 2160/29.97p 2160/29.97p 2160/29.97p 2160/29.97p 2160/29.97p 2160/29.97p 2160/29.97p 2160/29.97p 216	29.97p		1080/29.97p1080/29.97PsF	1080/29.97p1080/29.97PsF
	1080/59.94p 1080/59.94p 1080/59.94p 1080/59.94p 1080/59.94p 1080/59.94p 1080/59.94p 1080/59.94p 1080/59.94p 108	59.94p		1080/59.94p1080/59.94i	1080/59.94i
	1080/59.94i 1080/59.94i 1080/59.94i 1080/59.94i 1080/59.94i 1080/59.94i 1080/59.94i 1080/59.94i 108	94i 1080/59.94i 1080/59.94i
	1080/29.97p 1080/29.97p 1080/29.97p 1080/29.97p 1080/29.97p 1080/29.97p 1080/29.97p 1080/29.97p 1080/29.97p 108	29.97p 1080/29.97p 1080/29.97p 1080/29.97p
	1080/29.97PsF 1080/29.97p 1080/29.97PsF 1080/29.97PsF 1080/29.97PsF 1080/29.97PsF 1080/29.97PsF 1080/29.97PsF 1080/29.97PsF 1080/29.97PsF 1080/29,99	1080/29.97PsF 1080/29.97PsF 1080/29.97PsF 1080/29.97PsF 1080/29.97PsF 1080/29.97PsF 1080/29.97PsF 1080/29.
	1080/23.98p over59.94i	1080/23.98p over59.94p	1080/23.98p over59.94i	1080/23.98p over59.94i	1080/23.98p over59.94i
	720/59.94p 720/59.94p 720/59.94p 720/59.94p 720/59.94p 720/59.94p 720/59.94p 720/59.94p 720/59.94p 720/59.94p 1080/50p 1080/50p 1080/50p 1080/50p 1080/50p 1080/50p 1080/50p 1080/50p 1080/50p 1080/50p 1080/50p 1080/50P
50Hz	2160/50p 2160/50p 2160/50p 2160/50p 2160/50p 2160/50p 2160/50p 2160/50p 2160/50p 2160/50p 2160/50p 2160/50p 1080/50p 1080/50p 1080/50p 1080/50p 1080/50p 1080/50p 1080/50p 1080/50p 1080/50p 1080/50p 108	1080/50p1080/50i		1080/50p1080/50i	1080/50i
	2160/25p 2160/25p 2160/25p 2160/25p 2160/25p 2160/25p 2160/25p 2160/25p 2160/25p 2160/25p 2160/25p 2160/25p 1080/50p 1080/50p 1080/50p 1080/50p 1080/50p 1080/50p 1080/50p 1080/50p 1080/50p 1080/50p 108	108	1080/25p1080/25PsF		1080/25p1080/25PsF
	1080/50p 1080/50p 1080/50p 1080/50p 1080/50p 1080/50p 1080/50p 108	1080/50p1080/50i		1080/50p1080/5Oi
	1080/50p 1080/50p 1080/50p 1080/50p 1080/50p 1080/50p 108	1080/50i
	1080/25p 1080/25p 1080/25p 1080/25p 1080/25p 1080/25p 108	25p 1080/25p
	1080/25PsF 1080/25p 1080/25PsF 1080/25PsF 1080/25PsF 1080/25PsF 108	1080/25PsF 1080/25PsF 1080/25PsF 108	1080/25PsF
	720/50p 720/50p 720/50p 720/50p 720/50p 720/50p 720/50p 720/50p 720/50p 720/50p 720/50p 720/50p 720/50p 720	20/50p
24Hz	2160/24p 2160/24p 2160/24p 2160/24p 2160/24p 2160/24p 2160/24p 2160/24p 2160/24p 2160/24p 2160/24p 2160/24p 108	24p 1080/24p
	1080/24p 1080/24p 1080/24p 1080/24p 1080/24p 1080/24p 1080/24p 108	24p 1080/24p
23.98Hz	2160/23.98p 2160/23.98p 2160/23.98p 2160/23.98p 2160/23.98p 2160/23.98p 2160/23.98p 2160/23.98p 216	23.98p		1080/23.98p1080/23.98PsF	1080/23.98p1080/23.98PsF
	1080/23.98p 1080/23.98p 1080/23.98p 1080/23.98p 1080/23.98p 108	23.98p 1080/23.98p 1080/23.98p 108	23.98p
	1080/23.98PsF 1080/23.98p 1080/23.98PsF 108	1080/23.98PsF 1080/23.98PsF 108	1080/23.98PsF 1080/23.98PsF

■ IP video transmission output (multi-channel display)

• When "Streaming mode" is set to "H.265 (UHD)"

Settings H.265 H.264(1) H.264(2)		3840×2160	H.264(3) H.264(4) JPEG(1) JPEG(2) JPEG(3)	JPEG(1) JPEG(2) JPEG(3)
Resolution						1920×10801280×720640×360 640×360 640×360320×180 320×180 320×180
Frame rate	System frequency 59.94Hz	30fps — —	——			30fps 30fps 30fps15fps 15fps 15fps5fps 5fps 5fps1fps 1fps 1fps
	System frequency 50Hz	25fps — —	——			25fps 25fps 25fps12.5fps 12.5fps 12.5fps5fps 5fps 5fps1fps 1fps 1fps
	System frequency 29.97Hz	30fps — —	——			30fps 30fps 30fps15fps 15fps 15fps5fps 5fps 5fps1fps 1fps 1fps
	System frequency 25Hz	25fps — —	——			25fps 25fps 25fps12.5fps 12.5fps 12.5fps5fps 5fps 5fps1fps 1fps 1fps
	System frequency 24/23.98Hz	24fps — —	——			24fps 24fps 24fps12fps 12fps 12fps4fps 4fps 4fps1fps 1fps 1fps

• The H.265 (UHD) transmission mode (Transmission priority) cannot be selected.

• When "Streaming mode" is set to "H.264"

Settings H.265 H.264(1) H.264(2)			H.264(3) H.264(4) JPEG(1) JPEG(2) JPEG(3)
Resolution —			1920×1080 1920×1080 1920×10801280×720 1280×720 1280×720 1280×720640×360 640×360 640×360 640×360 640×360 640×360320×180 320×180 320×180 320×180 320×180
Frame rate	System frequency 59.94Hz	—	60fps 60fps30fps 30fps 30fps 30fps 30fps 30fps 15fps 15fps 15fps 15fps 15fps 15fps 5fps 5fps 5fps 5fps 5fps 5fps				1fps 1fps 1fps
	System frequency 50Hz	—	50fps 50fps25fps 25fps 25fps 25fps 25fps 12.5fps 12.5fps 12.5fps 12.5fps 12.5fps 12.5fps 5fps 5fps 5fps 5fps 5fps 5fps				1fps 1fps 1fps
	System frequency 29.97Hz	—	30fps 30fps 30fps 30fps 30fps 30fps 30fps 15fps 15fps 15fps 15fps 15fps 15fps 5fps 5fps 5fps 5fps 5fps 5fps				1fps 1fps 1fps
	System frequency 25Hz	—	25fps 25fps 25fps 25fps 25fps 25fps 25fps 12.5fps 12.5fps 12.5fps 12.5fps 12.5fps 12.5fps 5fps 5fps 5fps 5fps 5fps 5fps				1fps 1fps 1fps
	System frequency 24/23.98Hz	—	24fps 24fps		—	—	24fps 24fps 24fps12fps 12fps 12fps4fps 4fps 4fps1fps 1fps 1fps

- The available options for the H.264 transmission mode (Transmission priority) are limited to 30fps or lower (excluding 24fps).

- When the system frequency is 24/23.98Hz, the resolution for H.264(1) and H.264(2) is limited to 1920 × 1080 .

• When "Streaming mode" is set to "H.264 (UHD)"

Settings H.265 H.264(1) H.264(2)		H.264(3) H.264(4) JPEG(1) JPEG(2) JPEG(3)
Resolution —			3840×2160	———			1920×10801280×720640×360 640×360 640×360320×180 320×180 320×180
Frame rate	System frequency 59.94Hz	—	60fps30fps 30fps	30fps 30fps			15fps 15fps 15fps5fps 5fps 5fps1fps 1fps 1fps
	System frequency 50Hz	—	50fps25fps 25fps	25fps 25fps			12.5fps 12.5fps 12.5fps5fps 5fps 5fps1fps 1fps 1fps
	System frequency 29.97Hz	—	30fps	———			30fps 30fps 30fps15fps 15fps 15fps5fps 5fps 5fps1fps 1fps 1fps
	System frequency 25Hz	—	25fps	———			25fps 25fps 25fps12.5fps 12.5fps 12.5fps5fps 5fps 5fps1fps 1fps 1fps
	System frequency 24/23.98Hz	—	24fps	———			24fps 24fps 24fps12fps 12fps 12fps4fps 4fps 4fps1fps 1fps 1fps

• The H.264 (UHD) transmission mode (Transmission priority) cannot be selected.

• When "Streaming mode" is set to "JPEG (UHD)"

Settings H.265 H.264(1) H.264(2)		H.264(3) H.264(4) JPEG(1) JPEG(2) JPEG(3)
Resolution —			1920×1080 1920×10801280×720 1280×720 1280×720 640×360 640×360 640×360 320×180 320×180 320×180			3840×2160	—	—
Frame rate	System frequency 59.94Hz	—	60fps 60fps30fps 30fps 30fps 30fps15fps 15fps 15fps 15fps5fps 5fps 5fps 5fps 5fps				1fps	—	—
	System frequency 50Hz	—	50fps 50fps25fps 25fps 25fps 25fps12.5fps 12.5fps 12.5fps 12.5fps5fps 5fps 5fps 5fps 5fps				1fps	—	—
	System frequency 29.97Hz	—	30fps 30fps 30fps 30fps15fps 15fps 15fps 15fps5fps 5fps 5fps 5fps 5fps				1fps	—	—
	System frequency 25Hz	—	25fps 25fps 25fps 25fps12.5fps 12.5fps 12.5fps 12.5fps5fps 5fps 5fps 5fps 5fps				1fps	—	—
	System frequency 24/23.98Hz	—	24fps 24fps		— — — —		4fps1fps

• The available options for the H.264 transmission mode (Transmission priority) are limited to 30fps or lower (excluding 24fps).
- When the system frequency is 24/23.98Hz, the resolution for H.264(1) and H.264(2) is limited to 1920 × 1080 .

• When "Streaming mode" is set to "RTMP"

Settings H.265 H.264(1) H.264(2)			H.264(3) H.264(4) JPEG(1) JPEG(2) JPEG(3)
Resolution —			1920×10801280×720 1280×720———				1920×1080640×360 640×360 640×360 320×180 320×180
Frame rate	System frequency 59.94Hz	—	60fps30fps 30fps 15fps 15fps 5fps 5fps 5fps 5fps				1fps 1fps 1fps
	System frequency 50Hz	—	50fps25fps 25fps 12.5fps 12.5fps 5fps 5fps 5fps 5fps 5fps				1fps 1fps 1fps
	System frequency 29.97Hz	—	30fps15fps 15fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 29.97Hz				30fps 30fps 30fps1fps 1fps 1fps
	System frequency 25Hz	—	25fps12.5fps 12.5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 5fps 1fps 1fps 1fps				25fps 25fps 25fps1fps 1fps 1fps
	System frequency 24/23.98Hz	—	24fps				24fps 24fps 24fps12fps 12fps 12fps4fps 4fps 4fps1fps 1fps 1fps

• The available options for the H.264 transmission mode (Transmission priority) are limited to 30fps or lower (excluding 24fps).

• When the system frequency is 24/23.98Hz, the resolution for H.264(1) and H.264(2) is limited to 1920 × 1080 .

• When "Streaming mode" is set to "NDI|HX"

Settings NDI|HX JPEG(1)
Resolution		1920×10801280×720 1280×720640×360320×180
Frame rate	System frequency59.94Hz	60fps30fps 30fps15fps 15fps5fps 5fps	1fps
	System frequency50Hz	50fps25fps 25fps12.5fps 12.5fps5fps 5fps	1fps
	System frequency29.97Hz	30fps 30fps15fps 15fps5fps 5fps	1fps
	System frequency25Hz	25fps 25fps12.5fps 12.5fps5fps 5fps	1fps

• It is not possible to select NDI|HX mode when the system frequency is 24/23.98 Hz.
• The transmission mode (Transmission priority) cannot be selected.

Wireless remote control: AW-RM50G (not supplied)

1. ON/STANDBY button

Each time this is pressed for 2 seconds, operation switches between turning on the unit's power and establishing the standby status.

2. Signal transmission window

3. MENU button

Each time this is pressed for 2 seconds, operation switches between displaying the unit's camera menu and exiting the camera menu.

When it is pressed quickly (for less than 2 seconds) while a camera menu is displayed, the setting change is canceled.

Furthermore, the pan and tilt movement range limits (limiters) are set and released by operating the

button, button and the pan/tilt buttons (<▲><▼><◀▶}).

For details, refer to the Operating Instructions (PDF) → "Setting/releasing the limiters".

• It is not possible to switch the 12G SDI/OPTICAL, 3G SDI, HDMI output camera menu displays in the factory settings. Switch the setting to [On] with the camera menu. (Operating Instructions (PDF))
  → "Camera menu items" → "Output 4/6 screen" → "OSD Mix")

4. CAM1 to CAM4 buttons

Selects a camera to be operated.

Once a button has been selected, the unit corresponding to the selected button can be operated.

5. SET button

If this button is held down for 2 seconds when the [AWB A] memory or [AWB B] memory has been selected for the white balance adjustment, the black balance is adjusted automatically and registered in the memory selected.

When this button is pressed for under 2 seconds, only the white balance is adjusted automatically.

6. MODE button

This is used to select the video signals which are output from the unit. Each time it is pressed, the signals are switched between the color bar signals and camera video signals.

- When [Audio] is set to [On] and the color bar is displayed, a test sound (1 kHz) is output. Be cautious of the volume on external devices.

7. GAIN button

These are used to set the gain.

The gain increase can be set in three steps using the , and buttons.

is set to 9 dB, and is set to 18 dB.

When the button is pressed, the AGC function is activated, and the gain is adjusted automatically depending on the light quantity. The maximum gain of the AGC function can be set using the camera menu.

8. Preset memory call buttons <1> to <12>

These are used to call the information on the unit's directions and other settings, which have been registered in the unit's preset memories No.1 to No.12, and reproduce those settings.

Settings in preset memories No.13 and above cannot be called from the wireless remote control.

9. PRESET/LIMIT button

This is used to register the settings in the preset memories or set or release the limiters.

When a preset memory call button is pressed while the button is held down, the information on the unit's current direction and other settings is registered in the call button.

Preset memory call buttons <1> to <12> correspond to the unit's No.1 to No.12 preset memories.

Furthermore, the pan and tilt movement range limits (limiters) are set and released by operating the button,

button and the pan/tilt buttons (<▲><▼><◀▶>).

For details, refer to the Operating Instructions (PDF) → "Setting/releasing the limiters".

10. Pan-tilt buttons and menu operation buttons

<▲> <▼> <◀> ◀> <○>

1) These are used to change the unit's direction.

The unit is tilted in the up/down direction using the <▲> and <▼> buttons and panned in the left/right direction using the <◀> and <▶> buttons.

The <○> button does not work during tilting and panning.

When the <▲> or <▼> and <◀> or <▶> buttons are pressed at the same time, the unit moves diagonally.

2) The buttons are used for menu operations when the unit displays the camera menus.

Use the <▲>, <▼> (<◀>, ◀>) buttons to select the menu items. When a selected item has a sub-menu, the sub-menu will be displayed by pressing the <○> button.

When the cursor is aligned with a particular item and the <○> button is pressed on the setting menu at the bottom hierarchical level, the setting of the selected item blinks.

When the ◀> button is pressed after the setting has been changed using the ◀> and ◀> (<◀> and ◀>) buttons, the setting stops blinking, and the new setting is entered.

A setting for a regular menu item is reflected immediately if it is changed while it is still flashing.

If the

button is pressed quickly (for less than 2 seconds) while the setting is in the blinking status, the change will be canceled, and the setting selected prior to the change will be restored.

• To prevent malfunctioning, there are a number of menu items ([Scene], [Format] and [Frequency]) whose setting is not reflected immediately even if it is changed while it is still flashing.
  It is reflected only after the <○> button has been pressed, causing the setting to stop flashing and the new setting to be entered.

- A confirmation screen appears before the settings of some menu items are to be entered.

11. FOCUS button

These are used to adjust the lens focus manually when the manual setting is established for the lens focus.

The focus is adjusted in the far using the button and in the near using the button.

12. A/FOCUS button

This is used when automatically adjusting the lens focus.

13. M/FOCUS button

This is used when manually adjusting the lens focus.

The FOCUS buttons ( and ) are used when performing the actual adjustment.

14. OPT button

Turn night mode on/off.

• In night mode, video output will be in black and white. In addition, the iris will be forcibly opened.
• White balance adjustment is not possible in night mode.
• ND filter switching is not possible in night mode.

15. HOME button

When this is pressed for 2 seconds, the unit's direction (panning or tilting) returns to the reference position.

16. ZOOM button

These are used to adjust the lens zoom.

The zoom is adjusted in the wide-angle using the button and in the telephoto using the button.

17. FAST button

This is used to change the movement speed at which the panning, tilting, zooming and focusing operations are performed to the high speed.

- The operating speed for panning and tilting when the preset memory settings have been called can be changed using the "Preset Speed" item of the camera menu.

18. SLOW button

This is used to change the movement speed at which the panning, tilting, zooming and focusing operations are performed to the low speed.

19. A/IRIS button

This establishes the setting for adjusting the lens iris automatically in line with the light quantity.

20. M/IRIS button

This establishes the setting for adjusting the lens iris manually. The and buttons are used when performing the actual adjustment.

21. IRIS + buuton

This is used to adjust the lens iris in the opening direction.

22. IRIS - button

This is used to adjust the lens iris in the closing direction.

Setting the remote control IDs

The wireless remote control (optional accessory) is capable of operating up to four units.

IDs are used to set which units are selected when the , , and buttons on the wireless remote control have been pressed.

• When operating a multiple number of these units using wireless remote controls, set a different remote control ID for each control.
• When using one unit, set the remote control ID to "CAM1" unless the setting needs to be changed.

Setting procedure

Operate the IR ID switches on the unit's rear panel, and select "CAM1", "CAM2", "CAM3" or "CAM4" as the remote control ID. (→ page 49) The IR ID switch settings "CAM1" to "CAM4" correspond to the to buttons on the wireless remote control. (The factory setting is "CAM1".)

Use the Easy IP Setup Software to establish the unit's settings

The settings related to the unit's network can be established using the Easy IP Setup Software.

You can obtain Easy IP Setup Software (EasyIPSetup.exe) by downloading it from the following website. https://pro-av.panasonic.net/

To establish the settings for a multiple number of units, the settings must be selected for each camera involved.

If the settings cannot be established using the Easy IP Setup Software, select the settings separately for the unit and personal computer on the Network setup screen [Network] of the setting menu. (Operating Instructions (PDF) → "Web screen configurations" → "Network setup screen [Network]")

- If, after the network settings have been established, another device in the same network has the same IP address, the network operations will not be performed properly. Set the IP address in such a way that it does not duplicate an existing IP address.

- Do not establish network settings from a multiple number of Easy IP Setup Software programs at the same time for a single camera. Similarly, do not perform the "Auto IP setting" operation of the AW-RP150 remote camera controller at the same time. The IP address settings may no longer be recognized as a result.

- To enhance the security of the Easy IP Setup Software, it will not be possible to make network settings for the target camera once about 20 minutes or more have elapsed after turning the power of the camera on. (Operating Instructions (PDF) → "Web screen configurations" → "Network setup screen [Network]" → "Common (to IPv6/IPv4)" → "Easy IP Setup accommodate period")

- The Easy IP Setup Software cannot be used from a different subnet via a router.

- Use Easy IP Setup Software ver. 4.25R00 or newer.

1. Start the Easy IP Setup Software.

2. Click the [Search] button.

3. Click the MAC address/IPv4 address of the camera to be set, and click the [Network Settings] button.

• When a DHCP server is being used, the IP address allocated to the unit can be checked by clicking the [Search] button of the Easy IP Setup Software.
• If the same IP address is used for any additional cameras, the numbers of the additional cameras will be displayed in the [IPv4 overlap] column of the cameras concerned.
• When the [Access Camera] button is clicked, the Live screen of the selected camera is displayed.
• This unit does not support an IPv4/IPv6 switching function.

4. Input the network items, and click the [Save] button.

• When a DHCP server is being used, [DNS] of the Easy IP Setup Software can be set to [Auto].
• After the [Save] button is clicked, it takes about 1 minute for the settings in the unit to be completed. If the external DC power supply or LAN cable is disconnected before the settings are completed, the settings will be canceled. In this case, repeat the steps to establish the settings.
• When a firewall (including software) has been introduced, enable access to all the UDP ports.

Setting the initial account

1. Set the initial account.

In the initial state, the initial account setting screen is displayed when the web screen is displayed.

Set a user name and password. (Operating Instructions (PDF))

→ "Displaying the web screen" → "Displaying the web screen using a personal computer")

• Do not set character strings that can be easily guessed by third parties.
• Change the password at regular intervals.
• The password must use at least 3 of the following 4 character types and be 8 characters or longer.

Alphabet upper cases

Alphabet lower cases

Numerals

Symbols (!# \$ %' ( ) + , - . / = ? @ [ ] ^ _ ' { } \~)

• When a password is set that does not adhere to the above policy, take responsibility for use of the device with due consideration for the security risks in the installation environment, etc.
• A warning is displayed if the set password goes against the recommended setting policy. When changing the password, click the [Back] button and set the password again.

When continuing with the setting with full understanding of the security risks, click [Continue] to complete the setting.

- If you forget the account information that was set, use the switches for initialization of service switches to reset the user information used for connecting to the network. (→ page 48)

2. Completing registration of the initial account

After completing registration of the initial account, the following registration completed screen is displayed.

The live screen [Live] is automatically displayed after about

10 seconds elapse after the completed screen is displayed.

If the live screen [Live] is not displayed after 10 seconds elapse, manually move to the live screen [Live] by clicking the "please click here" link.

This completes the process of registering the initial account.

Installing the plug-in viewer software

To view IP images from the unit on Windows Internet Explorer 11, the "Network Camera View 4S" plug-in viewer software (ActiveX®) must be installed.

The plug-in viewer software can be installed directly from the unit.

• [Automatic installation of viewer software] is set to [On] at the time of purchase, allowing you to install directly from the unit. If a message appears in the web browser's information bar, see page 68.
• When you display the Live screen [Live] on the personal computer for the first time, the installation screen for the plug-in viewer software (ActiveX) appears. Follow the instructions on the screen to perform installation. (only when using Windows Internet Explorer 11)
• If the plug-in viewer software (ActiveX) installation screen continues to appear when switching screens, even after it is installed, restart the personal computer.
• A license is required for the plug-in viewer software for each personal computer on which it is installed. You can view the number of times the plug-in viewer software was automatically installed in the Operating Instructions (PDF) → "Web screen configurations" → "Maintenance screen [Maintenance]" → "Product information screen [Product info]." For details on licenses, consult your local dealer.
• To uninstall the plug-in viewer software, select [Control Panel] - [Programs] - [Uninstall a program] in Windows, and remove "Network Camera View 4S".

Turning the power on

When performing operations from a wireless remote control

1. Set all the power switches of the units and devices connected in the system to ON.

- This unit does not have a power switch. When power is supplied to it, the status display lamp will light orange, and the unit is set to the Standby mode.

• Under factory default conditions, the unit will be in Standby mode when power is supplied for the first time. (Status display lamp: Lit orange)
• When the power supply is cut off while the unit is in Standby mode, the unit will be in Standby mode the next time power is supplied. (Status display lamp: Lit orange)
• When the power supply is cut off while the unit is in Power ON mode, the unit will be in Power ON mode the next time power is supplied. (Status display lamp: Lit green)

2. Press one of the to buttons on the wireless remote control to select the unit.

3. Press the button on the wireless remote control for about 2 seconds.

The Power ON mode is established, images are output, and control can be exercised.

- The unit's status display lamp now lights up green.

- It takes maximum 30 seconds per unit for the initial settings operation to be completed. During this period, the unit cannot be operated.

(Status display lamp: Lit orange)

4. If a multiple number of units are going to be used, repeat steps 2 and 3 as required.

The unit's status display lamp blinks green when a signal matched by the remote control ID has been received, and it blinks orange when a signal that is not matched by the remote control ID has been received.

• When operation is transferred to the Standby mode: The current zoom, focus and iris positions are stored in the memory (Power ON preset).
• When operation is transferred to the Power ON mode: The zoom, focus and iris are adjusted to the positions which were stored in the memory (Power ON preset) when operation was transferred to the Standby mode.

When performing operations from a controller

When using an AW-RP150

For details, refer to the operating instructions for the controller.

When using a commercially available controller

For details, refer to the operating instructions for the controller.

Turning the power off

When performing operations from a wireless remote control

1. Press one of the to buttons on the wireless remote control to select the unit.
2. Press the button on the wireless remote control for about 2 seconds.

The unit enters Standby mode.

- The unit's status display lamp now lights up orange.

1. If a multiple number of units are going to be used, repeat steps 1 and 2 as required.
2. Set all the power switches of the units and devices connected in the system to OFF.

- This unit does not have a power switch.

• When operation is transferred to the Standby mode: The current zoom, focus and iris positions are stored in the memory (Power ON preset).
• When operation is transferred to the Power ON mode: The zoom, focus and iris are adjusted to the positions which were stored in the memory (Power ON preset) when operation was transferred to the Standby mode.

When performing operations from a controller

When using an AW-RP150

For details, refer to the operating instructions for the controller.

When using a commercially available controller

For details, refer to the operating instructions for the controller.

Operation

Symptom Cause and solution Reference pages
No power	·Is the AC cable of the external DC power supply securely connected to the AC outlet?	---
	·If the power plug of the external DC power supply connected properly?	---
	·Is the LAN cable connected securely to the LAN connector for IP control?	page 47
	·Is the network cable for the PoE++ [IEEE802.3bt Draft ver.2.0 standard (LLDP not supported)] compatible power supply device and the unit connected properly?	page 22
	·Power may not be supplied if the total power limit is exceeded on power supply devices that allow connections to multiple PoE++ terminals.→ For details, refer to the operating instructions for the PoE++ power supply device.	---
	·If the unit is connected to the controller, has it been connected properly?→ For details, refer to the operating instructions for the controller.	page 19
	·When performing operations from a wireless remote control→ Also refer to the “Cannot operate using the wireless remote control” item.	---
Cannot operate( common to wireless remote control, controller)	·Is the power on?→ If the unit's status display lamp is off or lights up orange, it means that the unit's power is not on.	page 59
	·The safe mode function may have been activated.	Operating Instructions (PDF)→“Safe mode”
	·Have the limiter functions been set?	Operating Instructions (PDF)→“Limiters” to “Setting/releasing the llliters”
	·Has the unit you want to operate been selected properly?	Operating Instructions (PDF)→“Selecting the units”
Cannot operate using the wireless remote control	·Have the remote control's batteries run down or have the batteries been installed with their polarities reversed?→ If the status display lamp does not blink even when the wireless remote control is operated near the wireless remote control signal light-sensing area, it means that the batteries have run down. Replace the batteries.	---
	·Have the IR ID switches been set correctly? page 49, page 56
	·Is there a fluorescent light or plasma monitor near the unit and, if so, is the wireless remote control signal light-sensing area exposed to its light?	page 46
Cannot operate using the controller	·Is the unit connected to the controller properly?→ For details, refer to the operating instructions for the controller.	page 19
	·It may be necessary to upgrade the version of the controller so that the controller will support the unit.→ For details on upgrading, visit the support page on the following website.https://pro-av.panasonic.net/	---
The unit turns in the opposite direction to the one operated	·Has the stand-alone (Desktop) installation setting been selected correctly?	Operating Instructions (PDF)→“Camera menu items”→“Pan/Tilt screen”→“Install Position”Operating Instructions (PDF)→“Web screen configurations”→“Basic screen [Basic]”→“System screen [System]”→“Pan/Tilt”→“Install Position”
	·The reversal setting may have been established at the controller if the unit is connected to the controller.→ For details, refer to the operating instructions for the controller.	---
Cannot access from a web browser	Has a LAN cable of category 5e or above been connected to the LAN connector for IP control?	pages 20 to 22
	Is the [LINK] LED of the LAN connector for IP control lit?→ If it is not lit, it means that something is wrong with the connection to the LAN or that the network at the connection destination is not working properly.Check the LAN cable for defective contacts, and check the wiring.	pages 20 to 22
	Is the power on?→ If the unit's status display lamp is off or lights up orange, it means that the unit's power is not on.	page 59
	Has a valid IP address been set in the unit?	Operating Instructions (PDF)→ "Web screen configurations"→ "User management screen [User mng]."→ "Host authentication screen [Host auth]."→ "Add Host"→ "IP address"
	Has the wrong IP address been accessed?→ Check the connections by following the steps below.For Windows:Using the Windows command prompt, execute> ping [IP address which has been set in the camera]A reply returned from the unit signifies that there are no problems in operation.If a reply is not received, try following operation:Reboot the unit, and within 20 minutes change the IP address using the Easy IP Setup Software.For Mac:Using the OS X terminal, execute> ping -c 10 [IP address which has been set in the camera]A reply returned from the unit signifies that there are no problems in operation.If a reply is not received, try following operation:Reboot the unit, and within 20 minutes change the IP address using the Easy IP Setup Software.	---
	Are you accessing via "http://" while the HTTPS function is enabled?→ Perform access via "https://" when using the HTTPS function. Entry of the port number is also required.	Operating Instructions (PDF)→ "Web screen configurations"→ "Network setup screen [Network]"→ "Setting the Connection Method"
	Is the same IP address setting being used by another unit?→ Check out the IP addresses of the unit, access devices (personal computer, controller, etc.) and any other cameras.	Operating Instructions (PDF)→ "Camera menu items"→ "IP Network screen"→ "IP Address"
	Does the subnet mask setting match the network subnet of the connection destination?→ Check out the subnet mask settings of the unit and access devices, and then consult with the network administrator.	Operating Instructions (PDF)→ "Camera menu items"→ "IP Network screen"→ "Subnet Mask"
	Has the "Use a proxy server" setting been selected by the web browser? (When the unit and the personal computer are connected to the same subnet)→ If a proxy server has been set using the [proxy setting] of the web browser, it is recommended that a "Don't use proxy" address be selected as the unit's IP address setting.	---
	Has the wrong default gateway been set for the unit? (When the unit and personal computer are connected to different subnets)→ Check out the default gateway that has been set for the unit, and then consult with the network administrator.	Operating Instructions (PDF)→ "Camera menu items"→ "IP Network screen"→ "Default Gateway"
The settings on the web setting screen [SetUp] are not updated or displayed properly	For Windows:Press the [F5] key on the keyboard of the personal computer to request that the settings be acquired.For Mac:Press the [Command] + [R] key on the personal computer's keyboard to request that the settings be acquired.	---
	Perform the following to delete the temporary Internet files.For Windows:1 Select [Tools] - [Internet Options] in Internet Explorer.2 Click the [General] tab, and click the [Delete] button under [Browsing history].3 In the [Delete Browsing History] screen, select the [Temporary Internet Files] checkbox, and then click [Delete].4 Click the [OK] button.For Mac:1 Select [Safari] - [Empty Cache] in Safari.2 Click [Empty] in the [Are you sure you want to empty the cache?] pop-up screen.	---
	For Windows:If [Check for newer versions of stored pages] is not set to [Every time I visit the webpage] in the temporary Internet file settings, the web setup screen may not appear.→ Perform the following.1 Select [Tools] - [Internet Options] in Internet Explorer.2 Click the [General] tab, and click the [Settings] button under [Browsing history].3 In the [Temporary Internet Files and History Settings] dialog box, select the [Every time I visit the webpage] option under [Check for newer versions of stored pages].4 Click the [OK] button.	---
	The unit's ports may be filtered by the firewall or other function of the anti-virus software.→ Change the HTTP port number of the unit to a port number that will not be filtered.	---
It is not possible to download the setting files	For Windows:Has the file download function been disabled?→ Perform the following.1 Select [Tools] - [Internet Options] in Internet Explorer.2 Click the [Security] tab, and click the [Custom level] button under [Security level for this zone].3 In the [Security Settings] dialog box, select the [Enable] option for [File download].4 Click the [OK] button.5 Click the [OK] button.	---
The tally lamps do not light	Is the [Tally] setting set to [Disable]?→ If [Tally] is set to [Disable], the unit's tally lamp does not light. Change the setting to [Enable].	Operating Instructions (PDF)→ "Camera menu items"→ "Output 5/6 screen"→ "Tally"Operating Instructions (PDF)→ "Web screen configurations"→ "Basic screen [Basic]"→ "System screen [System]"→ "Output"→ "Tally"
Status display lamp does not light	·Is the [Status Lamp] setting set to [Disable]?→If [Status Lamp] is set to [Disable], the status display lamp does not light when this unit is working properly. Change the setting to [Enable].	Operating Instructions (PDF)→“Camera menu items”→“Output 5/6 screen”→“Status Lamp”Operating Instructions (PDF)→“Web screen configurations”→“Basic screen [Basic]”→“System screen [System]”→“Output”→“Status Lamp”
The authentication screen appears repeatedly	·Has the user name or password been changed?→If you change the user name and password of the user currently logged in from a separate web browser while the unit is being accessed, the authentication screen appears each time the screen display is changed. Close the web browser, and initiate access to the unit again.	Operating Instructions (PDF)→“Web screen configurations”→“User management screen [User mng.]"→“User authentication screen [User auth.]"→“Add User”→“User name”“Password”“Retype password”
	·Has the method for user authentication been changed?→If you change the [User auth.] - [Authentication] setting, close the web browser and initiate access again.	Operating Instructions (PDF)→“Web screen configurations”→“User management screen [User mng.]"→“User authentication screen [User auth.]"→“Mode”→“Authentication”
Screens displays take a while to appear	·Is access being performed in HTTPS mode?Screen displays may take a while to appear in HTTPS mode due to signal processing.	---
	·Is the unit on the same local network and being accessed via proxy?→Configure the web browser settings so that access is not performed via proxy.	---
	·Are multiple users accessing the unit's IP images at the same time?→When multiple users access the unit's IP images at the same time, images may take some time to appear, and the frame rate of the IP images may drop.	---

Video

Symptom Cause and solution Reference pages
No pictures are displayed or the pictures are disturbed	Has the unit been connected properly to the other connected devices? pages 18 to 22
	If the system is configured in such a way that the picture is also switched when the unit to be operated is selected, has the correct unit been selected?	Operating Instructions (PDF)→“Selecting the units”
	Has the image signal setting been selected correctly?	Operating Instructions (PDF)→“Camera menu items”→“System screen”→“Format”Operating Instructions (PDF)→“Web screen configurations”→“Basic screen [Basic]”→“System screen [System]”→“Format”
	Are external sync signals that are supported by the video signal format which has been set being Input?	page 49
The picture is flipped vertically	Has the stand-alone (Desktop) installation setting been selected correctly?	Operating Instructions (PDF)→“Camera menu items”→“Pan/Tilt screen”→“Install Position”Operating Instructions (PDF)→“Web screen configurations”→“Basic screen [Basic]”→“System screen [System]”→“Pan/Tilt”→“Install Position”
Multiple color bands (color bars) are displayed	Switch to the camera picture.	Operating Instructions (PDF)→“What to do when encountering problems in the basic shooting operations”
The menu screen is displayed	Exit the camera menu.	Operating Instructions (PDF)→“Basic setup operations”
It is difficult to view the menu screens	Depending on the HDMI monitor you are using, you may experience one or more of the symptoms described below. These symptoms are especially noticeable when any of the SD formats is used: This is normal and not indicative of any trouble.The resolution of the characters in the camera menu displays changes as the background image changes.Depending on the edge enhancement setting established for the monitor, white lines appear in front of the black shadows of the camera menus.Depending on the edge enhancement setting established for the monitor, the background colors may be superimposed onto the white parts of the camera menus.	---
No auto focusing	Is the focus set to manual?→Auto focusing is initiated as soon as the focus is set to auto.	Operating Instructions (PDF)→“What to do when encountering problems in the basic shooting operations”
	In some situations, it may be hard to focus at the auto setting.→In cases like this, select the manual setting, and focus manually.	Operating Instructions (PDF)→“Manual shooting”→“Manually adjusting the focus”
The subject is not brought into focus during zooming when the manual setting is used for the focus	Was the focus adjusted at the Tele end?→First adjust the focus at the Tele end where the focusing accuracy is higher, and then proceed with the zooming.	---
	Under some operating conditions, it may be hard to bring subjects into focus.→In such cases, use the focus at the auto setting.	Operating Instructions (PDF)→“What to do when encountering problems in the basic shooting operations”
Focusing is not possible in night mode	Are you shooting with visible light?→The focus position is different due to the difference in refractive index between visible light and infrared light. Wavelengths near 900 nm are assumed for infrared light in night mode on this unit.Perform manual adjustment if necessary.	Operating Instructions (PDF)→“Manual shooting”→“Manually adjusting the focus”
1080/50p images are not output	Is the format set to 50p?→Configure the format setting.	Operating Instructions (PDF)→“Camera menu items”→“System screen”→“Format”Operating Instructions (PDF)→“Web screen configurations”→“Basic screen [Basic]”→“System screen [System]”→“Format”
1080/29.97PsF images appear jerky	·This is normal operation.→In the PsF (Progressive segmented Frame) format, an identical image is captured to fields 1 and 2 in order to output the same image as progressive. Therefore, the image will appear slightly jerky.	---
1080/25PsF images appear jerky	·This is normal operation.→In the PsF (Progressive segmented Frame) format, an identical image is captured to fields 1 and 2 in order to output the same image as progressive. Therefore, the image will appear slightly jerky.	---
Something is wrong with the coloring of the pictures	·Activate the ATW (Auto tracking white adjustment) function.	Operating Instructions (PDF)→"White balance adjustment"→"Auto tracking white adjustment (ATW)"
	·In some situations, the proper colors may not be reproduced using the ATW function.→In cases like this, proceed with the white balance adjustment.	Operating Instructions (PDF)→"White balance adjustment"
The pictures are too light or too dark	·Either select the auto setting for the iris or select the manual setting and adjust the iris manually.	Operating Instructions (PDF)→"Manual shooting"→"Manually adjusting the iris"
	·The pictures may be dark if the analog video signal cables are too long because this will cause signal attenuation.	---
Images are in black and white	·Is the unit in night mode?→In night mode, output will be in black and white.	Operating Instructions (PDF)→"Camera menu items"→"Brightness 2/2 screen"→"Day/Night"Operating Instructions (PDF)→"Web screen configurations"→"Image screen [Image/Audio]"→"Image adjust screen [Image adjust]"→"Brightness"→"Day/Night"
Auto white balance adjustment (AWB) is not possible	·Is the unit in night mode?→Auto while balance adjustment (AWB) is not possible in night mode.	Operating Instructions (PDF)→"Camera menu items"→"Brightness 2/2 screen"→"Day/Night"Operating Instructions (PDF)→"Web screen configurations"→"Image screen [Image/Audio]"→"Image adjust screen [Image adjust]"→"Brightness"→"Day/Night"
The screen is too bright in night mode	·The aperture is set to open in night mode to prevent video voyeurism.Adjust the brightness at the light source.	Operating Instructions (PDF)→"Manual shooting"→"Manually adjusting the iris"
The iris does not operate in night mode.
The subjects appear distorted	·Since this camera uses an MOS imaging device, the pickup timing differs slightly at the top left and bottom right of the screen. This means that if a subject moves quickly across the front of the camera, it may appear slightly distorted. This is not a malfunction.	---
When the flash is fired during shooting, only the top or bottom of the screen becomes lighter	·With a MOS imaging sensor, the pickup timing differs slightly at the top left and bottom right of the screen. This means that when the flash is fired, the bottom of the screen will become lighter in the field concerned and the top will become lighter in the next field.This is normal and not indicative of any problem.	---
The brightness changes cyclically or the colors change, and horizontal stripes can be seen passing across the screen	·These phenomena (flicker) may occur under the illumination produced by fluorescent lighting, mercury bulbs or other types of discharge tubes. In such cases, we recommend setting the electronic shutter speed to 1/100 in regions with 50 Hz power supply frequency, and to OFF in regions with 60 Hz power supply frequency.	---
When fine lines or cyclical patterns are shot, flickering is seen or coloring is added to them	·This phenomenon occurs because the pixels are arranged systematically on each image sensor. It is noticeable when the spatial frequency of a subject and the pixel pitch are brought into proximity so change the camera angle or take other action.	---
Noise occurs in the audio input	·The following causes are possible.- The camera, switching hub, or peripheral devices are not grounded.- Power lines are running nearby.- Equipment generating strong electric or magnetic fields (e.g., television and radio antennas, air conditioning motors, power transformers) are located nearby.If the problem cannot be resolved via movement of surrounding devices, use a microphone equipped with an amplifier, or connect an audio output with low output impedance.	page 24

IP images

Symptom Cause and solution Reference pages
Images are not displayed	For Windows:Is the plug-in viewer software installed?→ Install the plug-in viewer software.	page 58
	For Windows:If [Check for newer versions of stored pages] is not set to [Every time I visit the webpage] in the temporary Internet file settings, IP images may not appear in the live screen [Live].→ Perform the following.1 Select [Tools] - [Internet Options] in Internet Explorer.2 Click the [General] tab, and click the [Settings] button under [Browsing history].3 In the [Temporary Internet Files and History Settings] dialog box, select the [Every time I visit the webpage] option under [Check for newer versions of stored pages].4 Click the [OK] button.	---
The images are blurry	Is the focus properly adjusted?→ Check the focus adjustment.	---
Images are not updated	The images may not be updated and other problems may occur depending on your web browser and its version.The images may stop depending on the network congestion, the level of access to the unit, etc.If the IP video settings of the unit were changed, the image display may stop temporarily.→ Check the level of access to the unit, and stop any unnecessary access. Afterward, check the following.For Windows:Press the [F5] key on the personal computer's keyboard to request that the settings be acquired.For Mac:Press the [Command] + [R] key on the personal computer's keyboard to request that the settings be acquired.	---
The images do not update or display properly	Perform the following to delete the temporary Internet files.For Windows:1 Select [Tools] - [Internet Options] in Internet Explorer.2 Click the [General] tab, and click the [Delete] button under [Browsing history].3 In the [Delete Browsing History] screen, select the [Temporary Internet Files] checkbox, and then click [Delete].4 Click the [OK] button.For Mac:1 Select [Safari] - [Empty Cache] in Safari.2 Click [Empty] in the [Are you sure you want to empty the cache?] pop-up screen.	---
	The unit's ports may be filtered by the firewall or other function of the anti-virus software.→ Change the HTTP port number of the unit to a port number that will not be filtered.	---
H.264 images are not displayed	·If the “Network Camera View 4S” plug-in viewer software is deleted in an environment where the “Network Camera View 3” plug-in viewer software is installed, display of H.264 images will become impossible.In such cases, delete “Network Camera View 3” before installing “Network Camera View 4S”.	---
	·Is the camera connected to the personal computer via the Internet, etc., via a router?→ If UDP port transfer has not been set correctly, H.264 images cannot be displayed.H.264 can be transferred by HTTP when [Internet mode (over HTTP)] is set to [On].·Has UDP communication been blocked by security software or a firewall?→ If [Internet mode (over HTTP)] is [Off], H.264 is transferred by UDP.	Operating Instructions (PDF)→ “Web screen configurations”→ “Image screen [Image/Audio]”→ “IP video settings screen [Video over IP]”→ “H.264”→ “Internet mode (over HTTP)”
The images are distorted	·The images may be distorted if the transmission path is congested and proper transmission is not possible.→ Consult your network administrator.	---
	·The images may be distorted if video packet shuffling occurs on the transmission path.→ Switching to an identical Internet service provider for both the camera and the personal computer may prevent this problem. Consult your network administrator.	---
When multiple web browsers are running to display H.264 images, images from multiple cameras appear sequentially in a single web browser	For Windows:·This may occur depending on the combination of the personal computer's display adaptor and the driver.→ If this occurs, update the first display adaptor to the latest version.If this does not resolve the problem, adjust the hardware accelerator function as follows.This section describes the procedure for Windows 7 as an example.Changing the settings may not be possible, depending on your environment.1 Right-click on the desktop, and select [Screen Resolution] from the menu.2 Click [Advanced settings].3 Select the [Troubleshoot] tab, and click [Change setting].4 If the [User Account Control] dialog box appears, click [Yes]. (When logged on with an account other than an administrator account, enter the password (and user name if necessary), and click [Yes].)5 Change to [Hardware acceleration] setting to [None] at the far left, and click [OK].	---
Audio is not output for NDI|HX-compatible switchers	·[Audio] may be set to [Off] in the [Audio] audio setting screen.→ Reset the setting to [On].	Operating Instructions (PDF)→ “Web screen configurations”→ “Image screen [Image/Audio]”→ “Audio setting screen [Audio]”→ “Audio”→ “Audio”

Web screen

Depending on the OS installed on the personal computer, the following may occur. Follow the instructions below when the following has occurred. Performing the following solutions will not affect the operation of other applications.

For Windows:

The "information bar" described in the following explanations refers to the message bars that appear in Internet Explorer 11. The information bar appears at the bottom of Internet Explorer.

Symptom Cause and solution Reference pages
The following message appears in the information bar."This website wants to run the following add-on: 'WebVideo Module' from 'Panasonic System Networks Co., Ltd.'."	Select [Allow].---
The following message appears in the information bar."This website wants to install the following add-on:'nwcv4SSetup.exe' from 'Panasonic System Networks Co., Ltd.'."	Select [Install]. When the security warning window appears, click the [Install] button.	---
An unnecessary status bar or scroll bar is displayed on the pop-up window	Open the security settings screen for Internet Explorer, and select [Internet]. Click the [Custom level] button, set [Allow script-initiated windows without size or position constraints] to [Enable] under [Miscellaneous], and click the [OK] button. When the warning window appears, click the [Yes] button.	---
The IP images do not match the display frames	Images may not appear correctly if their DPI settings are 120 DPI or higher.→ Right-click on the desktop of the personal computer, click [Screen Resolution] - [Make text and other items larger or smaller], and select [Smaller - 100% (default)].	---
	Images may not appear correctly if the magnification level of Internet Explorer's zoom function is not set to 100%.→ Select [View] - [Zoom] in the menu bar of Internet Explorer, and click [100%].	---
The layout of the screen is distorted, or some buttons on the screen do not operate	Select [Tools] - [Compatibility View Settings] in the menu bar of Internet Explorer, disable compatibility view for the unit.	---

For details on specifications, visit the Panasonic website (https://pro-av.panasonic.net/manual/en/index.html) and refer to the Operating Instructions.

Power requirements: 12 V DC = (40.8 V to 13.2 V)

42 V to 57 V DC === (PoE++ power supply)

Current consumption: 4 A (XLR IN connector)

1.2 A (PoE++ power supply)

The symbols on this product (including the accessories) represent the following:

= = DC

indicates safety information.

GENERAL

Ambient operating temperature:

0 °C to 40 °C (32 °F to 104 °F)

Storage temperature:

-20^ to 50^ ( -4^ to 122^ )

Ambient operating humidity:

20% to 90% (no condensation)

Mass:

Approx. 4.2 kg (9.24 lb) (excluding mount bracket)

Dimensions (W × H × D):

213 mm × 267 mm × 219 mm

(8-3/8 inches × 10-1/2 inches × 8-5/8 inches)

(excluding protrusions, direct ceiling mount bracket)

Numerics

3G SDI ACTIVE THRU OUT 19

3G SDI OUT connector 48

12G SDI OUT connector 49

A

Accessories 43

AUDIO IN connector 49

C

Camera head 47

D

DC IN connector 49

Drop-prevention wire 47

E

Easy IP Setup Software 57

External sync signal input format 49

G

G/L IN connector 49

Ground connector 49

Grounding 24

H

HDMI connector 48

Hole for securing the camera pedestal 47

|

Initial account 58

IP video transmission output 51

IR ID switches 49, 56

L

LAN connector for IP control 47

M

MONITOR OUT connector 49

Mount bracket for installation surface 47

N

NDI|HX compatible switcher 18

0

Optical connector 49

Optional accessories 43

Output conditions for each video format 50

P

Plug-in viewer software 58

Power 59

R

Remote control IDs 56

RS-422 connector 48

s

Service switches 48

Status display lamp 47

T

Tally lamp 47

Tilt head 47

Tripod screw holes 49

V

Ventilation holes 49

W

Wireless remote control 46, 54, 56

Wireless remote control signal light-sensing area 47