GL-368YSQ4 - Fridge LG - Free user manual and instructions

USER MANUAL GL-368YSQ4 LG

Front view of a modern stainless steel refrigerator with a vertical door and side panel (no visible text or symbols)

Owner's Manual

Please read this manual carefully and thoroughly before operating this unit.

LG 24 x 7 CALL CENTER OPERATIONS 1800-180-9999 5757554 CALL (Toll Free) SMS (Send SMS) www.lgindia.com [e-mail]

Safety Precautions & Instructions

To prevent injury to the user and property damage, the following precautions and instructions must be followed. Incorrect operation due to ignoring of precautions and instruction will cause harm or damage.

Important Safety Precautions:

1. Do not modify the power cord length or sharing of outlet with other appliances and don't replace the power cord with the damaged or unspecified power cord.

It will cause electric shock or fire. If the power cord is damaged, it should be replaced by authorized service person as specified by the manufacturer.

1. Plug in the power socket properly.

Loose plug-in causes electric shock or fire due to heat generation.

1. Do not switch ON/OFF the refrigerator with wet hands.

It may cause electric shock.

1. Use only dedicated power socket for supply to refrigerator.

Do not use an extension cord; otherwise it will cause overloading and intermittent tripping of other appliances or household lights.

1. Never splash water on your refrigerator.

It may cause short circuit.

1. Do not store.

Do not store explosive and chemicals inside the refrigerator.

1. Grounding (Earthing).

In the event of an electric short circuit, grounding (Earthing) reduces the risk of electric shock by providing an escape wire for the electric current. In order to prevent possible electric shock, this appliance must be grounded. Consult a qualified electrician or service person if you have doubts on whether the appliance is properly grounded. Improper use of the grounding plug can result in an electric shock.

Important Safety Instructions:

1. Before use, refrigerator must be properly installed and located as per the installation instructions.

2. Never unplug your refrigerator by pulling on the power cord. Always grip plug firmly and pull it straight out from the outlet.

3. When moving your appliance away from the wall, be careful not to roll over the power cord or damage it in any way.

4. Unplug the power cord from outlet for cleaning or other requirements. Never touch it with wet hands because you can get an electric shock or be hurt.

5. Never damage, process, pull out, or twist the power cord, because damage of power cord may cause a fire or electric shock.

6. After your refrigerator is in operation, do not touch the cold surface in the freezer compartment, particularly when your hands are damp or wet. Skin could adhere to these extremely cold surfaces.

7. Never place glass utensils or products, which contains liquid items in the freezer compartment, because the expansion of liquid items due to freezing causes the breakage of glass utensils or products.

a) Maintain required distance between walls.
b) Leveling of legs for proper alignment.
c) At a first time do not start /run refrigerator for minimum 3 hrs.
d) Use three pin 6 Amp socket with proper earthing.
e) Run the refrigerator for 6 hrs. Without loading food stuff / water etc...

a 25cm 5cm 10cm 10cm 2.5cm For details refer page no. 3

b Front Leg For details refer page no. 3

For details refer page no. 3

2. Usage Guidelines

a) For cooling control rotate knob.
b) Store food stuff such as Bread, Snacks etc. in Fresh Zone.
c) Store food stuff at a proper distance from each other & in closed container in refrigerator compartment shelf area.
d) Store vegetables & Fruits in Tray Vegetable.
e) Cover or wrap all foods that you put into your refrigerator with polythene or aluminium foil.

e For details refer page no. 12

a Knob For details refer page no. 6, 8, 10

Technical line drawing of a cylindrical container and a rectangular box (no text or symbols)

d For details refer page no. 12

3. Useful Tips for Energy Saving

a) Do not place refrigerator in direct sunlight.
b) Place the refrigerator in ventilated area.
c) Do not open the door frequently.
d) Do not keep Hot food directly inside refrigerator.
e) Set cooling control as per requirement / load inside refrigerator. e.g. Less Load → 'Min' Setting.

d For details refer page no. 12

4. Caution

a) Do not tilt the refrigerator more than 45 angle while shifting the refrigerator.
b) Do not use sharp edges / knife for removing ICE.
c) Check Drain pipe at Rear Side incase of drain water overflow.
d) The side/Back/Front walls of ref. may get warm, This is normal phenomenon
e) Sweating / Water formation over refrigerator may happen during Monsoon / High humid conditions. Wipe it with soft cloth.

Take the leg from the refrigerator and fix to the base by rotating it in clock wise direction.

Strong and even floor

Unstable installation may cause vibration and noise. If the floor to install the refrigerator on is not even, make the refrigerator level by rotating the leveling leg clockwise ( ) to raise the unit, anticlockwise ( ) to lower it.

Carpet or floorcloth on which a refrigerator is installed may be discolored by heat from the bottom of the refrigerator. So, it is necessary to place a thick pad below the refrigerator.

A proper distance from adjacent items

Please keep the refrigerator at a proper distance from other things. Too small a distance from adjacent items may result in lowered freezing capability and increased electricity charges consumption.

Where is free from heat or coal gas

Places where ambient temperature are high, freezing capability is deteriorated and electric charge is increased.

Coal gas and smoke may discolor the appearance of refrigerator.

Use a three pin 6 Amp socket

Select a three pin 6 Amp socket having proper. Earthing & protection device (Fuse or MCB) for ensuring the long save operating.

Illustration of a cartoon refrigerator with hands and a magnified inset showing hand turning a cable (no text or symbols)

More than 30 cm to top Keep it at a proper distance More than 5 cm to back

Simple line drawing of a steaming refrigerator with a bed, a flame, and a smiling sun (no text or symbols)

Cartoon illustration of a smiling refrigerator with arms and legs, connected to a power plug (no text or symbols)

NOTE

- Install the refrigerator at a place where the ambient temperature is 5^ 43^ . Too high or low ambient temperature may cause functional troubles.

Identification of Parts

FREEZER COMPARTMENT Freezer Temperature Control Knob Twist Ice Trays Freezer Shelf Twist "N" Serve REFRIGERATOR COMPARTMENT Fresh Zone Side Cooling (Optional) Refrigerator Temp. Control Knob Normal Lamp Shelves (Plastic, Glass or Wire) Multi Flow Duct Kangaroo Basket or Tray Vegetable Leveling Leg Freezer Small Shelf (Optional) Multi Utility Basket Freezer Door Basket Egg Storage Shelf Moisture Controller Deco, Duct Door Cooling GIDC (Optional) Bottle Guide Door Basket Multi Utility Basket Cell, Fresh Cover, T/V De-odorizer Vitamin Kit (Optional) 280L & 310L

Freezer Shelf Freezer Temperature Control Dial Freezer Lamp (optional) FREEZER COMPARTMENT Triple Twist Ice Trays Bank Ice Utility Box (optional) Door Switch Door Tray Fresh Room Tray Fresh Room REFRIGERATOR COMPARTMENT Temperature Sensor Refrigerator Temperature Control Dial Side Cooling (optional) Normal Lamp F.I.R. Lamp (optional) Shelves Moisture Controller Maintains humidity inside tray vegetable for lasting freshness of vegetable and fruits. Vita Light (optional) Leveling Leg Cover Lower (optional) Tray Vegetable (Used to keep fruits and vegetables, etc. fresh and crisp.) Freezer Door Basket Egg Storage Shelf Deco Duct, Door Cooling (optional) Door Cooling helps in Cooling the refrigerator compartment faster & maintains uniform temperature inside. Door Baskets De-odorizer (optional) Cover Utility Multi Utility Basket 350L

- Due to continuous improvements at LGEIL, specifications of refrigerator are subject to change without prior notice.

- If you find out some parts which are not in your unit, the parts are applied to other models.

Features

- By using a catalyst, deodorizing performance is guaranteed.

- Unpleasant odor of food in fresh food compartment is deodorized with no harm to you and the food.

- When storing food with a strong odor, wrap it or store it in a container with a lid because odor may be passed on to other foods.

- Don't try to remove the deodorizer cover, as you may break the catalyst.

bad odour molecule

Catalyst

- Cool air vent is placed on the refrigerator door to provide cool air to the Door Shelves..

- If foreign substances enter the cool air vent while cleaning, efficiency will be lowered. In addition, if gasket is damaged, efficiency may be lowered due to the escape of cool air. So care should be taken during cleaning.

- The green catechins deodorizer in the duct cover purifies the air and helps stored foods remain fresh longer.

- If water of foreign substances enter the cool air vent while cleaning, efficiency will be lowered. In addition, if gasket is damaged, efficiency may be lowered owing to the escape of cool air.

It keeps your vegetables fresh by holding moisture & prevents them from getting rotten.

• In selected models only.

Cool air vent GIDC

Simple line drawing of a rectangular electronic device with a grid pattern and a curved cable (no text or symbols)

Unique design holds the water drops.

- When the door is opened, the warmer air doesn't influence the cooling of chiller compartment. So you can keep food fresher in it.

प्रभावित

• Vitamin KIT used to keep fruits more fresher. Vitamin Kit पर्षलों की ज्यादा समय तकई ताजा रखता है 丫।
- Please try to keep the kit from getting wet as this would decrease its effectiveness.

- LED lamp is operated automatically for all day. It makes vegetable to photosynthesize.

Vita Light

Before setting the temperature

• When your refrigerator is first installed, allow it 24 hrs to stabilize at normal operating temperature prior to filling it with fresh or frozen foods. Then adjust the knobs to get satisfactory results as per instruction given below. If operation is interrupted, allow 5 minutes delay before restarting.
• The default setting of the control button for the refrigerator compartment is middle (3 LEDs are ON).

\* CONTROLS FOR REFRIGERATOR COMPARTMENT :

Line drawing of an open refrigerator with doors open, showing internal shelves and a downward arrow indicating cooling or ventilation (no text or symbols)

SUPER COOL

This Feature enables quick cooling of the foods. When ▶ button is pressed for 5 seconds super cool LED is on, this mode is off automatically, once the refrigerator temperature gets specified degrees

SUPER COOL COLD COLDEST

REF TEMP

This key allows you to change the refrigerator temperature manually, the LEDs are "ON" & "OFF" according to the temp setting.

DOLD COLODEST

Operation

Refrigerator temperature

You can set refrigerator temperature using the button. Whenever pressing the button, the LED emit light. The temperature of the compartment is lowered as the LED luminance from "Cold" to "coldest". You can select the desired setting point by pressing the button, LED glows from cold to coldest point. If three LED glow, it means that refrigerator operates in normal position. For economic electricity set the LED to the cold position.

SUPER COOL COLD COLDEST

Super cool

If button is pressed for 5 second refrigerator goes to Super Cool mode, in this case super cool LED glows. This function allows you to gear up for any urgent cooling needs. In this mode the compressor runs continuously for a few hour giving you cold water and ice when you need it. This function is very helpful for parties and special occasion, where the refrigerator is subjected to heavy load and you need instant cooling of the food. The super cool system released when the temperature of refrigerator compartment get specified degree.

SUPER COOL COLD COLDEST Press this button for 5 seconds and super cool button will turn on

Fuzzy Logic

Fuzzy logic is a special function which keeps refrigerator temperature constant and not let it warm whenever the ambient temperature change or refrigerator is subjected to frequent door open/close. Refrigerator with fuzzy logic will automatically compensate the refrigerator inside temperature as per ambient change or frequency of frequent door open/close.

Memory back-ups

In case of power failures, your refrigerator setting will keep in memory and as soon as the power on, your last refrigerator settings will be restored.

Temperature control

• Refrigerator
  

COLD COLDEST

350L & 390L

Your refrigerator has two controls that let you regulate the temperature in freezer and refrigerator compartments.

You can set the refrigerator temperature using the refrigerator temperature control, whenever pressing the ▶ button, the LED emit light. The temperature of the compartment goes down as the LED luminesce from cold to coldest.

You can select the desired set point in five (5) steps between cold to coldest.

Operation

Temperature control

- Freezer

- Freezer

COLD AIR CONTROL 1 FRIDGE MAX 5 NORMAL 9 FREEZER MAX

350L 390L

● Freezer Temp Control - 1, 2, 3, 4, 5, 6, 7, 8, 9

Setting at "9" the freezer compartment becomes coldest, but the refrigerator becomes warmer because less cold air will flow into the refrigerator compartment.

COLD AIR CONTROL

1 FRIDGE MAX
3 NORMAL
9 FREEZER MAX

• In cold weather the unit operates less and the freezer compartment has a tendency to warm up. For colder freezer, turn the freezer temp. control to "6" - "7" & refrigerator temp. control to cold.
• In hot weather or to load more food in refrigerator, refrigerator compartment has a tendency to warm up for colder refrigerator turn the freezer temp. control to “1” - “3” to direct more cold air into the refrigerator compartment, and the refrigerator temp. control to “Coldest” / “* Colder”.
• If you load lot of food in the freezer or open its door frequently, its temperature could go warmer. In this case, set the freezer temp. control dial between "7" and "9" to cool it. Return the freezer temp. control dial to the original position after usage.

Ice making

Your refrigerator has Triple twist ice tray

Illustration of a hand inserting a plug into a grid-like container (no text or symbols)

• to make ice cubes,

fill the ice tray with water upto the water level mark and insert in its position.

• to remove ice cubes,

hold the knob of the tray and turn gently in the clock wise direction, ice cubes drop in the bank ice.

k Ice Trays Bank Ice

Instruction to use bank ice

Use bank ice only to store ice cubes. Do not make ice in it, as it may break.

Vitamin Vegetable Drawer

● Vitamin KIT used to keep fruits more fresher.
- Please try to keep the kit from getting wet as this would decrease its effectiveness.

★ 350L & 390L

Vitamin KIT

Line drawing of a rectangular container with lid and side panel (no text or symbols)

Operation

Chiller Compartment

When the door is opened, the warmer air doesn't influence the cooling of chiller compartment. So you can keep food fresher in it.

Defrosting

• Defrosting takes place automatically in every 8 hours of actual compressor running.
• The defrost water flows down to the evaporating tray which is located in the lower back side of the refrigerator and is evaporated automatically.

Simple line drawing of a mechanical setup with an inset showing a component (no text or symbols)

Deodorizer

• By using a catalyst, deodorizing performance is guaranteed.
• Unpleasant odor of food in fresh food compartment is deodorized with no harm to you and the food.

How to Use

• As the catalyst is located in cooling air outlet in fresh food compartment, there is no need for any handling.
• Do not prick the cooling air outlet with a sharp tip because the deodorizer catalyst may be damaged.
• When storing food with a strong odor, wrap it or store it in a container with lid because odor may be passed to other food.

Catalyst

Lamp Replacement

Refrigerator Lamp

• Unplug the power cord from the outlet.
• Remove refrigerator shelves.
• To remove the lamp cover, insert a slotted driver at the one of the under hole of the lamp cover and pull it out forward.
• Turn the lamp counterclockwise.
• Assemble the reverse order of disassembly. Replacement bulb must be the same specifications as original.

Line drawing of a device with a hand inserting a button to its side panel (no text or symbols)

^* Vita Light (Optional)

- LED lamp is operated automatically for all day. It makes vegetable to photosynthesize.

• Sealing structure keep the humidity

Vita Light

Operation

\* Freezer Lamp

• Unplug the power cord from the outlet.
• To remove the lamp cover, reach behind the lamp cover and pull it forward as shown in Fig.
• Turn the lamp counterclockwise.
• Assemble the reverse order of disassembly. Replacement bulb must be the same specifications as original.

Simple line drawing of a hand holding a circular object with a curved arrow above it (no text or symbols)

# TEMPERATURE CONTROL

- Refrigerator & Freezer compartment temperatures are controlled by Refrigerator Temp. Control Knob and Freezer Temp. Control Knob respectively.

- Freezer Temp. Control - 1\~9 Setting at "9", the freezer compartment becomes coldest. But the refrigerator compartment becomes warmer because less cold air flows into the refrigerator compartment.

(controls air flow to refrigerator & freezer compartment)

Rotation Direction

3\~4

Rotation Direction

Pure diagram of three horizontal panels with arrows indicating flow or movement, no text or symbols present.

- If you keep a lot of foods in the freezer or open its door frequently, Freezer Compartment will become warmer. In this case, set the Freezer Temp. Control dial between 7 and 9 to cool it. Return the Freezer Temp. Control dial to the original position after usage.

"This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

Children should be supervised to ensure that they do not play with the appliance."

★ In selected models only.

# 280L & 310L

Operation

# TEMPERATURE CONTROL

- Initially set the Refrigerator Temp. Control Med/normal and the Freezer Temp. Control at Normal Leave it operating for 8 hours to stabilize. Then adjust the compartment temperature according to your desire.

(controls temp through compressor running time)

Max: Summer / Max.load

Med : Monsoon / Normal load Min : Winter / Small load

- Refrigerator Temp. Control (MIN, MED/ NORMAL, MAX) (MIN-1, MED/NORMAL-3\~4, MAX-7) The higher the setting, the colder the refrigerator compartment will become.

Your Requirement		Control Area	Control Position	Controlling Direction
Freezer	Refrigerator
Normal Ice Making	Fast Cooling	Freezer Knob	Position towards 1
Fast Ice Making	Normal Cooling		Position towards 9
Normal Ice Making	Normal Cooling	Refrigerator Knob	Position towards Min
Fast Ice Making	Fast Cooling		Position towards Max

Press the lock with key for locking/unlocking

खोलने और बन्द करने

How to get good results

Don't keep hot milk or hot food in your refrigerator. This will result in an increased temperature and increase in power consumption.

Never overload your refrigerator or cover the shelves with paper or plastic sheets as it will reduce its efficiency.

Don't open the refrigerator door too often, hot air will enter and increase the temperature.

Close the door properly, make sure that there is no gap between the gasket and the cabinet of your LG refrigerator.

Wipe excessive moisture on food or place it inside containers or plastic bags. This will help in retaining its freshness for a longer period of time.

Feel free to call your LG Customer Information Centre (CIC) / Branch / LG Representative in case your refrigerator has suffered a damage in transit.

It is recommended to use Voltage Stabilizer (0.5KVA) if power fluctuations are frequent and out of specified voltage range (160-260V), Stabilizer usage increases the refrigerator life.

Illustration of common kitchen and dining items including a bag, bed, cooking pot, refrigerator with cooling arrow, and a crossed-out box (no text or symbols)

Simple line drawing of two figures interacting, one pointing at a large screen (no text or symbols)

Two stylized line drawings of animals, one resembling a dog holding a box and the other a bottle with a bag (no text or symbols)

Suggestions

Cleaning

Cleaning of Interior Parts is recommended. Wash all compartments with a mild baking soda solution, then rinse and dry the compartment. Use a lukewarm solution of mild soap or detergent to clean the exterior finish of your refrigerator. Wipe with a clean, damp cloth and then dry.

सफाई

Illustration of a hand opening a refrigerator with open doors (no text or symbols)

During Vacations

During average length vacations, you will probably find it best to leave the refrigerator in operation. Place freezable items in freezer for longer life. When you plan to be away for an extended period, remove all food, disconnect the power cord, clean the interior thoroughly, and leave each door OPEN to prevent odour formation. To operate again, let the refrigerator run for 6-8 hrs. for stabilization.

Cartoon character using a power switch (no text or symbols)

अवकाश के दौरान

While shifting the refrigerator, two people should carry it for its safety. Fasten the door with tape or lock to prevent opening of the refrigerator.

Adhesive Tape

स्थानान्तरण

(Refer to page 4 for Identification of Parts)

Ice bank

Ice cubes will drop in the ice bank.

Freezer compartment shelf

Store various frozen food such as meat, fish, frozen snacks, etc.

Illustration of various food items including ice cream, bread slices, fish, and bread rolls (no text or symbols)

Utility box

Store meat, fish, chicken, ice cream, etc.

Tray fresh room

Store small food such as bread, snacks, etc.

Suggestion on Food storage

Freezer compartment door basket

Store small packaged frozen food.

Temperature is likely to increase as door

opens. So, do not store long-term food such as ice cream.

Egg Storage basket

Place this egg box in the proper location.

Refrigerator compartment shelf

Store side dishes or other food at a proper distance from each other for effective cooling.

Refrigerator compartment door basket

Store water bottles, small packaged food or beverages such as milk, juice, beer, etc..

Tray Vegetable

Store vegetables or fruits.

Illustration of various fruits and vegetables including grapes, bananas, lettuce, and radish (no text or symbols)

Storing Food

■ Store fresh food in the refrigerator compartment.
- Do not store food which becomes unusable easily at low temperatures, such as bananas, and melons.
- Allow hot food to cool prior to storing, placing hot food in the refrigerator could spoil other food, and lead to higher energy consumption.
- When storing the food, cover it with vinyl wrap or store in a container with a lid. This prevents moisture from evaporating, and helps food to keep its taste and nutrients.
- Please keep food at a distance of at least 15 mm from the air vents.
- Do not open the door frequently. Opening the door lets warm air enter the refrigerator, and cause temperatures to rise.
- Do not block air vents with food. Smooth circulation of chilled air keeps refrigerator temperatures even.
■ To adjust the temperature control easily, do not store food near the temperature control dial.

Freezer compartment

• Do not store bottles in the freezer compartment, they may break when frozen.
• When storing frozen food like ice cream for a long period, place it on the freezer shelf or in utility box, not in the door basket.

Refrigerator compartment

• Avoid placing moist food in top refrigerator shelves, it could freeze from direct contact with chilled air.
  ■ Always clean food prior to refrigeration. Vegetables and fruits should be washed and wiped, and packed food should be wiped, to prevent adjacent food from spoiling.
• When storing eggs in their storage rack or box, ensure that they are fresh, and always store them in an upright position, which keeps them fresh longer.

NOTE

- If you keep the refrigerator in a hot and humid place, and frequently open the door or put a lot of vegetables in it, moisture may form in it which has no effect on its performance. Just wipe the moisture with a clean cloth.

Before Calling for Service

Check for yourself

Type of Complaint Probable Cause		Remedy
1. Refrigerator does not work.	-House fuse blown-Power Supply Off.-Stabilizer not working properly	Call an electrician and get it corrected.Check that the refrigerator main supply plug is connected to the wall socket and that the supply is on. Check that the fuse is intact in he supply line.Please plug power cord of refrigerator directly in the wall socket and then check, if it works then get the stabilizer checked by Stabilizer Repairing Centre.
2. Refrigerator attempts to start, does not operate.	-Low Voltage.	Install a line-correcting transformer in the mains, or a Voltage Stabilizer.
3. Refrigerator compartment - Low Cooling	-Restriction of cold air circulation.-Improper thermostat setting of Freezer Temp. Control / Refrigerator Temp. Control.-Entry of hot air.-Storing hot foods.	Provide space in between the dishes. If the shelves are covered with cloth or polythene, remove it.Set the Refrigerator Temp. Control Knob to colder (Max 5 ~7) position.Freezer Temp. Control Knob to be adjusted accordingly. At position 9 Freezer will be coldest.Opening and closing of the doors too often will result in hot air from outside rushing into the refrigerator causing the temperature to go up. Reduce the frequency of opening of the doors.Avoid storing hot foods in the refrigerator, cool them to room temperature before placing them inside the refrigerator.
4. Formation of water drops on exterior of refrigerator.	-High humidity during monsoon season.	During the monsoon, when the humidity in the atmosphere reaches around 90% water droplets may form around the sides of the refrigerator cabinet, especially the top portion. This moisture should be wiped off periodically. Contact our serviceman to check the door seal or proper and uniform contact with the cabinet.
5. Refrigerator Compartment — Overcooling	-Incorrect setting of Refrigerator Temp. Control Knob.	Lower the setting (1~3) of Refrigerator Temp. Control Knob to make the Refrigerator Compartment warmer.
6. Smell	-Improper covering and wrapping of food.	Wrap and cover food stuffs properly. Place caps on bottles and other liquid stores.
7. Difficulty in formation of ice and ice-cream.	-Incorrect setting of Freezer Temp. Control Knob.-Bowls used Use Ice trays for ice making	For faster Ice & Ice-cream formation adjust the Freezer Temp. Control Knob to position 9.
8. Noise	-Normal cut-of/ cut-in noise	Whenever refrigerator starts & stop there is noise of Thermostat cut-off/ cut-in & Compressor start/stop. This is a normal phenomenon.
9. Bulb does not glow	-Bulb fused	Bulb is not covered under warranty LG Service Engineer will replace this on cost basis.

समस्या - समाधान

Model / Serial No.: Comp. No.:

Installation Check Point

M/C Delivered on :

M/C Installation on :

To be filled by Installation (Service Engineer)

CONTROL & ADJUSTMENT

1. Refrigerator kept in ventilated area?

Yes No

[NO TEXT]

1. Has Leg Adjustment / Leveling of Refrigerator being done?

Yes No

[Empty]

1. If the Condition of Voltage / Earthing / Plug Point are poor, has customer been advised?

Good Poor

[NO TEXT]

1. Is the Door Alignment / Gasket Sealing proper?

Yes No

[NO TEXT]

1. Is the Bulb/Fan Motor functioning properly?

Yes No

[NO TEXT]

1. Has the Knob Thermostat / Knob Shutter function been explained?

Yes No

[NO TEXT]

1. Is the refrigerator cooling properly? (Freezer Zone / Refrigerator Zone)

Yes No

[NO TEXT]

1. Is any abnormal sound / noise from the refrigerator?

Yes No

[NO TEXT]

USP (Unique Selling Point)

1. Is the Twist Ice Tray function explained?

Yes □

No

1. Is the Cell Fresh Crisper function explained?

Yes No

[NO TEXT]

1. Is the Star Rating concept explained?

Yes No

[NO TEXT]

1. If applicable, is the Stabilizer Free Operation explained?

(Operating Voltage Range - 135 \~ 290V)

1. I/We are Satisfy with the Demonstration / installation.
2. I certify that the above information & checks have been done to my Satisfaction level & I am fully satisfied with the installation Performance of the Refrigerator.

Customer's signature :

Date : Time :

Remarks :

Installation / Demo Report

FF

ASC Copy

Customer's Name :

Address :

Telephone No.:

Model / Serial No.: Comp. No.:

Installation Check Point

M/C Delivered on :

M/C Installation on :

To be filled by Installation (Service Engineer)

CONTROL & ADJUSTMENT

1. Refrigerator kept in ventilated area?

Yes No

[NO TEXT]

1. Has Leg Adjustment / Leveling of Refrigerator being done?

Yes No

[NO TEXT]

1. If the Condition of Voltage / Earthing / Plug Point are poor, has customer been advised?

Good Poor

[NO TEXT]

1. Is the Door Alignment / Gasket Sealing proper?

Yes No

[NO TEXT]

1. Is the Bulb/Fan Motor functioning properly?

Yes No

[NO TEXT]

1. Has the Knob Thermostat / Knob Shutter function been explained?

Yes No

[NO TEXT]

1. Is the refrigerator cooling properly? (Freezer Zone / Refrigerator Zone)

Yes No

[NO TEXT]

1. Is any abnormal sound / noise from the refrigerator?

Yes No

[NO TEXT]

USP (Unique Selling Point)

1. Is the Twist Ice Tray function explained?

Yes □

No

1. Is the Cell Fresh Crisper function explained?

Yes No

[NO TEXT]

1. Is the Star Rating concept explained?

Yes No

[NO TEXT]

1. If applicable, is the Stabilizer Free Operation explained?

(Operating Voltage Range - 135 \~ 290v)

1. I/We are Satisfy with the Demonstration / installation.
2. I certify that the above information & checks have been done to my Satisfaction level & I am fully satisfied with the installation Performance of the Refrigerator.

Customer's signature :

Date : Time :

Remarks :

WARRANTY

The LG Refrigerator comes with 1 + 4 year warranty, from the date of purchase, that comprises of a 1 year warranty on all Parts (except Light Bulb, Consumables, Loose Plastic Parts, Glass) in the first year and thereafter a 4 year Additional warranty on the compressor, from the date of purchase of the product, provided always that the warranty card bears the rubber stamp, date and signature of our Authorised Dealer.

4 YEAR ADDITIONAL WARRANTY ON COMPRESSOR

The 4 year warranty on Compressor will continue even after the expiry of 1 year period from the date of purchase. This warranty covers Compressor only. Gas/Gas Charging will be charged to the customer. Gas charging is included only when compressor is defective & inoperative. During the additional warranty period, it does not cover any part such as condenser, freezer, capillary, suction line, overload protector, relay, thermostat etc.. Standard visiting charges will be applicable within the municipal limit of town where LG Electronics India Pvt. Ltd. (LGEIL) has its Authorized Service centre, Service outside municipal limit will attract to and fro traveling, other incidental expenses in addition to standard visiting charges, as prevailing from time to time. During the warranty period, only the parts replaced or repaired shall be free of costs, but service charges shall always be payable by the customer.

TERMS & CONDITIONS

1. The warranty is confined to the first purchaser of the Refrigerator only & is non-transferable.
2. Repairs & replacements will be carried out by the dealer from whom the product has been purchased, or through the Authorized Service Centers of LGEIL. In case the customer shifts the place of residence during warranty period, it is advised to contact Authorized Service Centre directly or call our help line.
3. Repairs under warranty shall be carried out by an authorized service personnel only. The details of centralized help lines are attached.
4. For units installed beyond municipal limits of the jurisdiction of company's Authorized Service Center, it is responsibility of the purchaser to contact the nearest authorized service center and bring the unit to the authorized service center at its own cost and risk. All expenses incurred in collecting the units or parts thereof from the company's authorized service center, as well as expenses incurred with deputizing of service personnel/technicians towards conveyance and other incidentals etc. will be borne by the customer. Local Charges for transportation and handling charges may vary from location to location. Customers are advised to verify before. In case the customer desires to bring the unit on its own to the Authorized Service Centre, the same shall be at its own risks & consequences.
5. The concerned authorized service center will advise the customer whether to effect the repairs at site or at the authorized service center.
6. Call registered with the centralized helpline/Authorized service center, wherein only cleaning of the unit/parts in the unit due to dust accumulation on portions of the unit, general explanations/returning, are not to be considered as defects.
7. In case of repairs or replacement of any part's of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Replacement of parts would be purely at the discretion of LGEIL alone. In case the replacement of the entire unit is being made, (subject to the sole discretion of LGEIL), the same model shall be replaced and in the event such model has been discontinued, it shall be replaced with the model of price equivalent at the time of purchase.
8. In case of any damage to the product / customer abuse/ repairs by un-authorised personnel/ misuse detected/ by the Authorized Service Center personnel, the warranty conditions are not applicable and repairs will be done subject to availability of parts and on a chargeable basis only.
9. This warranty shall not cover any consequential or resulting liability, damage or loss to property or life arising directly or indirectly out of any defect in the Refrigerator. The company's obligation under this warranty shall be limited to repair or providing replacement of defective parts only under the warranty period.
10. The company or its Authorized Service Center reserves the right to retain any part's or component replaced at its discretion, in the event of a defect being noticed in the equipment during warranty period.
11. While the company will make every effort to carry out repairs at the earliest, it however is made expressly clear that the company is under no obligation to do so in a specified period of time.
12. Warranty does not cover accessories external to the equipment supplied by the dealer.
13. If any coloured internal or external components are replaced, there will be commitment to ensure that the shades match with the original or other components. The replaced shades, patterns, tints may vary from the customer's unit due to continuous usage of the unit. Any matching components changed at customer's request will be on chargeable basis except the component which actually needed.

Warranty is not applicable in any of the following cases :

1. The warranty card is not completed properly at the time of purchase. 2. The completed warranty card is not presented to authorized service personnel at the time of service of the product. 3. The product is not operated according to instructions given in the Operating Instruction Booklet. 4. Defects are caused by improper or reckless use, which shall be determined by the company personnel. 5. Any repair work is carried out by persons other than authorized service personnel. 6. Defects are caused by due to causes beyond control like lightening, abnormal voltage, acts of God or while in transit to service center or purchaser's residence. 7. The warranty is not valid in case, the serial number is deleted, defected or altered. 8. Damage to the product or any part's due to transportation or shifting is not covered by warranty. 9. a) This warranty will automatically terminate on the expiry of the warranty period of 12 months, even if the Refrigerator may not be in use for any time during the warranty period for any reason. b) The warranty on compressor will automatically terminate on expiry of 4 years (after 1 year warranty period) even if the Refrigerator may not be in use for any time during the said period for any reason. 10. Only courts in state of Delhi and places where LGEIL has its branch office shall have the jurisdiction for settling any claims, disputes arising under the warranty.

CUSTOMER'S COPY

MODEL No.: DATE OF PURCHASE :

UNIT SERIAL No.:

CUSTOMER'S NAME & ADDRESS

TEL.

DEALER'S NAME & ADDRESS

TEL.

For any further information, please contact LGEIL Branch

BRANCH	ADDRESS	PH NO\FAX NO.
Ahmedabad LGEIL,233-234,Platinum Plaza,Nr. Judges Bunglow cross Road, Bodakdev , Ahmedabad - 54 40040013-14Asansol LGEIL,Block-E,1st Floor, P C Chattarjee Market,Rambandhu Tala,GT Road (E) Asansol-713303Aurangabad LGEIL,302 CIDCO No 3, Opp Hotel Ramgiri ,Jalna Road,Aurangabad - 431003 5625705/(FAX)2474055/32095436/Bangalore LGEIL, No. 914, 2nd Floor, Shri Venkateshwara Complex, Opp. IBP Petrol Bunk, 80ft Road, 6th Block,Koramangala - Bangalore - 560095Bhopal LG Electronics India Private Limited,2nd Floor, Alankar Complex,Plot No.10, M.P. Nagar Zone - II,BHOPAL -PIN 462011.Bhubaneshwar LGEIL, Plot No.02,1st Flr.,Bapuji Nagar, Bhubaneshwar- 751009 2531430, 2534280Calcutta LGEIL 1,Ho-Chi-Min-Sarani, 6th Floor, Metro Towers, Calcutta-700071 22883254 (51) FAXChandigarh LGEIL, SCO No. 142-143, 3rd Floor,Sector-34A Chandigarh.-160002 5087389190 (Fax) 5089107Chennai LGEILAA11,2nd Avenue,Fatima Tower, Anna Nagar West, Chennai-600040 65510501-04 fax [phone]Cochin LGEIL,40/1270, Vasudeva Buildings, T.D.Road ,Emakulam Cochin-682011Coimbatore LGEIL, 250a, Sanganur Main Road, Kannappa Nagar, Coimbatore-641027Delhi LGEIL, A-27,Mohan Co-operative,Industrial Estate,New DelhiDehradun LGEIL, M - 22, Commercial Motors Compound,Mohabewala Indl. Area,Delhi-Saharanpur Road,Dehradun (Uttarakhand)Gurgaon LGEIL,II nd Flr, A Block, Centre Point Bldg, Sushant Lok , PH-I, Gurgaon-122001Ghaziabad LGEIL, J-10, RDC Rajnagar Ghazlabad - 201001Guwahati LGEIL, Shantineer Bhawan, C K Aggarwal Path, Chenikurthi, Guwahati-781003Hyderabad LGEIL, 1st Floor, Survey No.54, Pulla Reddy Building, Vikarampuri Main Road Kharkhana, Secunderabad -500009Hubli LGEIL,1 Floor, Above Bellad & Co., Near Bannigida Busstop, Gokul Road Hubli-580030Indore LGEIL, 3rdflr.,304 Bansi Trade Centre,581/5 M.G.Road,Indore-452003Jaipur LGEIL,B-71,Sahakar Marg, Lal Kothi Scheme,Jaipur-302015Jammu LGEIL, Plot No.-52.Yard No. 6,Transport Nagar, Narwal, Jammu-180006Jodhpur LGEIL,22(1-A)/21(2-B)/2, RIICO Heavy Industrial area, Jodhpur - 342003Kamal LG ELECTRONICS INDIA PVT LTD,Super Tyre Building,Near New Anaj Mandi,Opp , New World Restauamt,G.T Road Karnal,HaryanaLucknow LGEIL,B- 537,Hari Kunj, Keshav Nagar, Silapur Road Lukhnow -226020Ludhiana LGEIL, Village Jhande,Near Badowal Railway Station,Opp ferozpur Road Ludhiana.Mumbai(N & S) LGEIL, Trade Star, 4th Floor, A Wing, J.B Nagar,Andheri Kurla Road,Andheri (E) Mumbai-400059Nagpur LGEIL, 5a,Road No.13,Behind Msrtc Workshop, MIDC Hinga,Nagpur-440016Patna LGEIL, 2nd Floor, Ankit Chandra Deep Complex, Bander Bageecha, Near Samrat Hotel, Patna- 800001.Pune LGEIL, 105/106, Premium Point,GM Road, Opp Modern High School,llrld Floor,Shivaji Marg,Pune -411005Rajkot LGEIL, Sanskruti Apartment, Opp. Dr. Ambedkar Bhawan , Near Alithi Chowk , Akshar Road , Rajkot - 360004Raipur 613 to 616 ,6th Floor, Offizo,Magneto - The Mall,GE Road, Raipur-PIn - 492001Ranchi LGEILI,402,Commerce Tower, Opp. Gel Church Complex, Main Road, Ranchi Surat LGEIL1001-1004,Ascon Plaza, lInd Flr, Anand Mahal Road, Behind Bhulka Bhavan School,Adajan,Surat-395009Thane LGEIL,Gail Shop No - 206,207 , 2nd Floor , Sai Plaza , Above Vijay Sales Opp. Cine Wonder Mall ,Ghodbunder Road , Thane(West)-400607Varanasi LGEIL,Pama Complex ,DLW,Lahartara Road,Shivdaspur;Manduadih, Varanasi UP-221002Vijaywada LGEIL, Door No 32-2/1-7, Ralnamamba Street, Prajasakti Nagar, Vijaywada - 520010,Andhra PradeshWarangal LGEIL,HOUSE NO. 1-8-598/1 FIRST FLOOR, BESIDE HDFC BANK NAKKALGUTTA,HANAMAKONDA-506001 (WARANGAL)KOZHIKODE 3/568,THRIPURI BUILDING,WAYANADU ROAD,FIRST FLOOR,NEAR K.S.F.E ,EAST NADAKKAVU,CALICUT-11,PIN-673011	3294026 23318152730982/83 2730984(Fax)25472633/2637 25472602(FAX)2373432/36/372497283/87 (Fax) 249728425514532366755, 2366756, 2366678(Fax) 2766678