Connect - Security Camera NEST - Free user manual and instructions

Product Type	Security Camera Connectivity Device (Wi-Fi Range Extender for Nest Cameras)
Brand	Nest (by Google)
Model	Connect
Dimensions	Approx. 58 x 58 x 28 mm (2.3 x 2.3 x 1.1 inches)
Weight	Approx. 43 g (1.5 oz)
Power Supply	Built-in AC plug (100-240V AC, 50/60 Hz)
Wi-Fi Compatibility	2.4 GHz 802.11 b/g/n; WEP/WPA/WPA2 personal encryption
Main Functions	Extends Wi-Fi range for Nest Cameras and Doorbells; connects devices to Nest app; improves network reliability
Setup	Via Nest app (iOS/Android); plug into outlet and follow app instructions
Compatible Devices	Nest Cam Indoor, Nest Cam Outdoor, Nest Cam IQ, Nest Hello Doorbell, Nest Cam with Floodlight
Environment	Indoor use only; temperature range 0°C to 40°C (32°F to 104°F)
Care & Cleaning	Wipe with a soft, dry cloth; do not use liquids or sprays
Safety	Do not disassemble; avoid contact with water; unplug during thunderstorms
Spare Parts & Repairability	No user-serviceable parts; contact Nest Support for replacement
Warranty	2-year limited warranty from date of original purchase
General Information	Designed to improve connectivity for Nest cameras in hard-to-reach areas; works with Nest app for monitoring

Frequently Asked Questions - Connect NEST

What is the Nest Connect used for?

The Nest Connect is a Wi-Fi range extender designed to improve the wireless connection between your Nest cameras and your home network. It helps eliminate dead zones and ensures reliable video streaming.

How do I set up the Nest Connect?

To set up your Nest Connect, plug it into a wall outlet, then open the Nest app on your smartphone. Tap the Add button and follow the in-app instructions to connect it to your Wi-Fi network.

Does the Nest Connect require a separate subscription?

No, the Nest Connect does not require a subscription. It works with the free Nest app features, though some advanced features may require a Nest Aware subscription.

How many cameras can one Nest Connect support?

The exact number depends on network conditions, but typically a single Nest Connect can support up to 5-10 Nest cameras in a typical home environment.

Can I use the Nest Connect outdoors?

No, the Nest Connect is designed for indoor use only. It is not weatherproof and should be placed inside your home, away from moisture and extreme temperatures.

What should I do if my Nest Connect is not connecting?

First, ensure it is plugged into a working outlet. Try moving it closer to your Wi-Fi router and restarting both the Connect and your router. If the issue persists, reset the device by holding the reset button for 10 seconds and re-add it in the Nest app.

How do I reset my Nest Connect?

Locate the reset button on the side of the device. Use a paperclip or similar object to press and hold the button for about 10 seconds until the light turns off and back on. The device will then be ready for setup.

Does the Nest Connect work with Google Home?

Yes, once set up, the Nest Connect integrates with Google Home and the Nest app. You can view camera feeds and receive alerts through Google Home devices.

What is the warranty period for Nest Connect?

The Nest Connect comes with a 2-year limited warranty from the date of original purchase. It covers defects in materials and workmanship.

Where should I place my Nest Connect for best performance?

Place the Nest Connect in a central location between your Wi-Fi router and the area where you have weak signal. Avoid placing it near large metal objects or appliances that may cause interference. Ideally, keep it within 30 feet of the cameras it supports.

USER MANUAL Connect NEST

Set up with the Nest app.

1

Open the Nest app.

2

Tap the Add button.

3

Add Nest Connect.

Don't see a +?

Tap the

nest.com/setup/connect

nest.com/support

Nest Labs, Inc. Limited Warranty Nest Connect

THIS LIMITED WARRANTY CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

1. WHAT THIS LIMITED WARRANTY COVERS; PERIOD OF COVERAGE

Nest Labs, Inc. ("Nest Labs"), 3400 Hillview Avenue, Palo Alto, California USA, warrants to the owner of the enclosed product that the product contained in this box ("Product") will be free from defects in materials and workmanship for a period of two (2) years from the date of delivery following the original retail purchase (the "Warranty Period"). If the Product fails to conform to this Limited Warranty during the Warranty Period, Nest Labs will, at its sole discretion, either (a) repair or replace any defective Product or component; or (b) accept the return of the Product and refund the money actually paid by the original purchaser for the Product. Repair or replacement may be made with a new or refurbished product or components, at Nest Labs' sole discretion. If the Product or a component incorporated within it is no longer available, Nest Labs may, at Nest Labs' sole discretion, replace the Product with a similar product of similar function. This is your sole and exclusive remedy for breach of this Limited Warranty. Any Product that has either been repaired or replaced under this Limited Warranty will be covered by the terms of this Limited Warranty for the longer of (a) ninety (90) days from the date of delivery of the repaired Product or replacement Product, or (b) the remaining Warranty Period. This Limited Warranty is transferable from the original purchaser to subsequent owners, but the Warranty Period will not be extended in duration or expanded in coverage for any such transfer.

2. TOTAL SATISFACTION RETURN POLICY

If you are the original purchaser of the Product and you are not satisfied with this Product for any reason, you may return it in its original condition within thirty (30) days of the original purchase and receive a full refund.

3. WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU WANT TO CLAIM UNDER THIS LIMITED WARRANTY

Before making a claim under this Limited Warranty, the owner of the Product must (a) notify Nest Labs of the intention to claim by visiting nest.com/support during the Warranty Period and providing a description of the alleged failure, and (b) comply with Nest Labs' return shipping instructions. Nest Labs will have no warranty obligations with respect to a returned Product if it determines, in its reasonable discretion after examination of the returned Product, that the Product is an Ineligible Product (defined below). Nest Labs will bear all costs of return shipping to owner and will reimburse any shipping costs incurred

by the owner, except with respect to any Ineligible Product, for which owner will bear all shipping costs.

4. WHAT THIS LIMITED WARRANTY DOES NOT COVER

This Limited Warranty does not cover the following (collectively "Ineligible Products"): (i) Products marked as "sample" or "Not for Sale", or sold "AS IS"; (ii) Products that have been subject to: (a) modifications, alterations, tampering, or improper maintenance or repairs; (b) handling, storage, installation, testing, or use not in accordance with the User's Guide, Placement Guidelines, or other instructions provided by Nest Labs; (c) abuse or misuse of the Product; (d) breakdowns, fluctuations, or interruptions in electric power or the telecommunications network; or (e) Acts of God, including but not limited to lightning, flood, tornado, earthquake, or hurricane; or (iii) any non-Nest Labs branded hardware products, even if packaged or sold with Nest Labs hardware. This Limited Warranty does not cover consumable parts, including batteries, unless damage is due to defects in materials or workmanship of the Product, or software (even if packaged or sold with the product). Nest Labs recommends that you use only authorized service providers for maintenance or repair. Unauthorized use of the Product or software can impair the Product's performance and may invalidate this Limited Warranty.

5. DISCLAIMER OF WARRANTIES

EXCEPT AS STATED ABOVE IN THIS LIMITED WARRANTY, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEST LABS DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES AND CONDITIONS WITH RESPECT TO THE PRODUCT, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEST LABS ALSO LIMITS THE DURATION OF ANY APPLICABLE IMPLIED WARRANTIES OR CONDITIONS TO THE DURATION OF THIS LIMITED WARRANTY.

6. LIMITATION OF DAMAGES

IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS, IN NO EVENT WILL NEST LABS BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL. EXEMPLARY, OR SPECIAL DAMAGES, INCLUDING ANY DAMAGES FOR LOST DATA OR LOST PROFITS, ARISING FROM OR RELATING TO THIS LIMITED WARRANTY OR THE PRODUCT, AND NEST LABS' TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THIS LIMITED WARRANTY OR THE PRODUCT WILL NOT EXCEED THE AMOUNT ACTUALLY PAID FOR THE PRODUCT BY THE ORIGINAL PURCHASER.

7. LIMITATION OF LIABILITY

THE NEST LABS ONLINE SERVICES ("SERVICES") PROVIDE YOU INFORMATION ("PRODUCT INFORMATION") REGARDING YOUR NEST PRODUCTS OR OTHER PERIPHERALS CONNECTED TO YOUR PRODUCTS ("PRODUCT PERIPHERALS"). THE TYPE OF PRODUCT PERIPHERALS THAT MAY BE CONNECTED TO YOUR PRODUCT MAY CHANGE FROM TIME TO TIME. WITHOUT LIMITING THE GENERALITY OF THE DISCLAIMERS ABOVE, ALL PRODUCT INFORMATION IS PROVIDED FOR YOUR CONVENIENCE, "AS IS", AND "AS AVAILABLE". NEST LABS DOES NOT REPRESENT, WARRANTY, OR GUARANTEE THAT PRODUCT INFORMATION WILL BE AVAILABLE, ACCURATE, OR RELIABLE OR THAT PRODUCT INFORMATION OR USE OF THE SERVICES OR PRODUCT WILL PROVIDE SAFETY IN YOUR HOME. YOU USE ALL PRODUCT INFORMATION, THE SERVICES, AND THE PRODUCT AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR (AND NEST LABS DISCLAIMS) ANY AND ALL LOSS, LIABILITY, OR DAMAGES, INCLUDING TO YOUR WIRING, FIXTURES, ELECTRICITY, HOME, PRODUCT, PRODUCT PERIPHERALS, COMPUTER, MOBILE DEVICE, AND ALL OTHER ITEMS AND PETS IN YOUR HOME, RESULTING FROM YOUR USE OF THE PRODUCT INFORMATION, SERVICES, OR PRODUCT. PRODUCT INFORMATION PROVIDED BY THE SERVICES IS NOT INTENDED AS A SUBSTITUTE FOR DIRECT MEANS OF OBTAINING THE INFORMATION. FOR EXAMPLE, A

NOTIFICATION PROVIDED THROUGH THE SERVICE IS NOT INTENDED AS A SUBSTITUTE FOR AUDIBLE AND VISIBLE INDICATIONS IN THE HOME AND ON THE PRODUCT, NOR FOR A THIRD PARTY MONITORING SERVICE THAT MONITORS ALARM STATE.

8. YOUR RIGHTS AND THIS LIMITED WARRANTY

This Limited Warranty gives you specific legal rights. You may also have other legal rights that vary by state, province, or jurisdiction. Likewise, some of the limitations in this Limited Warranty may not apply in certain states, provinces or jurisdictions. The terms of this Limited Warranty will apply to the extent permitted by applicable law. For a full description of your legal rights you should refer to the laws applicable in your jurisdiction and you may wish to contact a relevant consumer advisory service.

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For more information, visit nest.com

Need help? Contact us at nest.com/support

For FCC Compliance Statement, visit nest.com legal fcc-compliance-notice

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