DS-PWA32-HS(868MHz) - Alarm Hikvision - Free user manual and instructions

Product Type	Wireless Alarm System Control Panel
Model	DS-PWA32-HS (868MHz)
Brand	Hikvision
Operating Frequency	868 MHz
Number of Wireless Zones	32
Power Supply	12V DC, 1A (adapter included)
Backup Battery	Lithium-ion, 7.2V, 2000mAh
Standby Time	Up to 8 hours
Communication Protocols	TCP/IP, Wi-Fi (optional), 868MHz RF
Mobile App Support	Hik-Connect
Alarm Methods	Siren, Push notification, SMS (via GSM module)
Siren Output	≥85 dB
Operating Temperature	-10°C to 55°C (14°F to 131°F)
Operating Humidity	10% to 90% (non-condensing)
Dimensions (H × W × D)	180 × 130 × 35 mm
Weight	350 g
Mounting Type	Wall mount (screws included)
Security Features	Tamper protection, AES-128 encryption
Certifications	CE, FCC, RCM
Maintenance	Clean with dry cloth; avoid liquids; replace battery every 3 years
Repairability	Contact authorized service center; no user-serviceable parts

Frequently Asked Questions - DS-PWA32-HS(868MHz) Hikvision

What is the DS-PWA32-HS(868MHz) used for?

It is a wireless alarm control panel that manages up to 32 wireless detectors (e.g., motion sensors, door contacts) and sends alerts via siren, push notifications, or SMS when an alarm is triggered.

How do I set up the device?

1) Connect the power adapter and backup battery. 2) Download the Hik-Connect app. 3) Add the panel by scanning QR code. 4) Pair wireless sensors by placing them into learning mode. 5) Configure zones and arming modes via the app.

Can I use this panel with other Hikvision sensors?

Yes, the panel is compatible with most Hikvision 868MHz wireless sensors, such as PIR detectors, door/window contacts, smoke detectors, and key fobs. Check the compatibility list in the manual.

What happens during a power outage?

The built-in backup battery keeps the system operational for up to 8 hours. When battery is low, the panel sends a notification. Once power is restored, the battery recharges automatically.

How do I change the siren sound or volume?

Open the Hik-Connect app, go to Device Settings > Alarm Sound. You can select from preset melodies and adjust volume (low/medium/high). Custom sounds are not supported.

What is the maximum range between the panel and sensors?

In open area, the 868MHz signal can reach up to 300 meters. Indoors, range is reduced by walls and obstacles (typically 30–70 meters). Using the panel in the center of the premises is recommended.

Can I arm/disarm the system remotely?

Yes, via the Hik-Connect app on your smartphone. You can also use the included key fob or a PIN code on the panel’s keypad (if available). Remote arming requires a stable internet connection.

How do I reset the panel to factory settings?

Press and hold the Reset button (located inside the panel) for 10 seconds using a paperclip. The panel will reboot and all settings will be erased. You’ll need to set it up again via the app.

What should I do if the panel does not detect a sensor?

First, ensure the sensor is within range and has fresh batteries. Then, put the panel into learning mode (from app: Device > Add Device). Press the sensor’s tamper button for 3 seconds. If it fails, remove obstacles or try pairing again.

Is the panel weatherproof?

No, the DS-PWA32-HS is designed for indoor use only. It should be installed in a dry, dust-free location away from direct sunlight and extreme temperatures.

USER MANUAL DS-PWA32-HS(868MHz) Hikvision

AX Security Control Panel

Legal Information

©2019 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.

About this Manual

The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the Hikvision website (https://www.hikvision.com/).

Please use this Manual with the guidance and assistance of professionals trained in supporting the Product.

Trademarks

HIKVISION and other Hikvision's trademarks and logos are the properties of Hikvision in various jurisdictions.

Other trademarks and logos mentioned are the properties of their respective owners.

Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND "WITH ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.

YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR

PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.

Symbol Conventions

The symbols that may be found in this document are defined as follows.

Symbol Description
Danger	Indicates a hazardous situation which, if not avoided, will or could result in death or serious injury.
Caution	Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.
Note	Provides additional information to emphasize or supplement important points of the main text.

Regulatory Information

EN 50131-1:2009+A2:2017EN 50131-3:2009EN 50131-6:2017EN 50131-5-3:2017EN 50131-10: 2014EN 50136-2: 2013

Security Grade (SG): 2Environmental Class (EC) : IICertified by Telefication

Note

EN50131 compliance labeling should be removed if non-compliant configurations are used.

EU Conformity Statement

	This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, RE Directive 2014/53/EU,the RoHS Directive 2011/65/EU
	2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info
	2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see:www.recyclethis.info

Contents

Chapter 1 Introduction ...... 1

1.1 System Description .... 1
1.2 Specification 2
1.3 ATS Category 4
1.4 Appearance .... 5

Chapter 2 Connection ...... 9

Chapter 3 Installation ...... 11

Chapter 4 Configuration ...... 15

4.1 Activation 15

4.1.1 Activate Device via Web Browser 15
4.1.2 Activate Device via Client Software 16
4.1.3 Activate via SADP 16

4.2 Use the Client Software 17
4.3 Use the Web Client 18

4.3.1 Communication Settings 18
4.3.2 Device Management 30
4.3.3 Partition Settings 38
4.3.4 Video Management 42
4.3.5 Permission Management 46
4.3.6 Maintenance 50
4.3.7 System Settings 52
4.3.8 Check Status 58

4.4 Use Mobile Client 59

4.4.1 Download and Login the Mobile Client 59
4.4.2 Activate Control Panel via Hik-Connect 59
4.4.3 Add Control Panel to the Mobile Client 60

4.4.4 Add Peripheral to the Control Panel 61
4.4.5 Add Card 62
4.4.6 Add Keyfob 63
4.4.7 User Management 64
4.4.8 System Settings 65
4.4.9 Arm/Disarm the Zone 68
4.4.10 Bypass Zone 70
4.4.11 Set Zone 71
4.4.12 Set Arming/Disarming Schedule 72
4.4.13 Check System Status (Zone Status/Communication Status) 74
4.4.14 Check Alarm Notification 75
4.4.15 Set Network Camera Channel 76
4.4.16 Set Event Video Settings 77
4.4.17 Add a Camera to the Zone 78

Chapter 5 Operations 80

5.1 Arming 80
5.2 Disarming 81
5.3 Use the Keyfob 81
5.4 Use the Card 84
5.5 Use the Client Software 85
5.5.1 Add Device to the Client Software 85
5.5.2 Add Device to the Client Software through Cloud P2P 86
5.5.3 Partition Operation 87
5.5.4 Operate the Relay 87
5.5.5 Operate the Siren 88
5.6 Use the Web Client 88
5.6.1 Add/Edit/Delete Card 89
5.6.2 Add/Edit/Delete Keyfob 89

5.6.3 Add/Edit/Delete User 90
5.6.4 Check Status 92

Appendix A. Trouble Shooting 93

A.1 Communication Fault 93

A.1.1 IP Conflict 93
A.1.2 Web Page is Not Accessible 93
A.1.3 Hik-Connect is Offline 93
A.1.4 Network Camera Drops off Frequently 93
A.1.5 Failed to Add Device on APP 93
A.1.6 Alarm Information is Not Reported to APP/4200/Alarm Center 94

A.2 Mutual Exclusion of Functions 94

A.2.1 Unable to Enter Registration Mode 94
A.2.2 Unable to Enter RF Signal Query Mode 94

A.3 Zone Fault 94

A.3.1 Zone is Offline 94
A.3.2 Zone Tamper-proof 95
A.3.3 Zone Triggered/Fault 95

A.4 Problems While Arming 95

A.4.1 Failure in Arming (When the Arming Process is Not Started) 95

A.5 Operational Failure 95

A.5.1 Failed to Enter the Test Mode 95
A.5.2 The Alarm Clearing Operation on the Panel Does Not Produce the Alarm Clearing Report 96

A.6 Mail Delivery Failure 96

A.6.1 Failed to Send Test Mail 96
A.6.2 Failed to Send Mail during Use 96
A.6.3 Failed to Send Mails to Gmail 96
A.6.4 Failed to Send Mails to QQ or Foxmail 97

A.6.5 Failed to Send Mails to Yahoo 97
A.6.6 Mail Configuration 97

Appendix B. Input Types 99

Appendix C. Output Types 101

Appendix D. Event Types 102

Appendix E. Access Levels 103

Appendix F. SIA and CID Code 105

Appendix G. Device in EN Certificate Standard/Basic Standard 109

Chapter 1 Introduction

1.1 System Description

AX wireless security control panel, containing 32 wireless zones, supports Wi-Fi, TCP/IP, and GPRS/3G/4G communication methods. It also supports ISAPI, Hik-Connect, and DC-09, which is applicable to the scenarios of market, store, house, factory, warehouse, office, etc.

• TCP/IP, Wi-Fi, and GPRS/3G/4G network
• Connects up to 32 wireless zones, 4 wireless outputs, 8 wireless keyfobs, 32 relays and 4 sirens
• Supports up to 13 network users, including 1 installer, 1 administrator, 1 manufacturer, and 10 normal users

Note

The default password of the installer is installer12345, and the default password of the manufacturer is hik12345. These codes will have to be changed when first connected.

• Supports doorbell function: The detector rings like a doorbell when it is triggered in disarming status
• Voice prompt
  • Wi-Fi settings in AP mode
• Configuration via Web client or mobile client
• Pushes alarm notification via messages or phone calls

Note

Only device containing GPRS/3G/4G communication method supports this function

• Views live videos and sends emails of alarm linked videos via mobile client
• Uploads reports to alarm center
• Long distance two-way communication with AES-128 encryption
  • Supports LED indicator to indicates system status
• 4520 mAh lithium backup battery, supports up to 12 h power supply
  • SIA-Contact ID protocol compatible

Note

To compliant the EN requirement, the system will only record the same log 3 times continuously.

- The device will be locked 90 s after 3 failed credential attempts in a minute

Ordering

Model Description
DS-PWA32-HSR (Black/White) supports Ethernet/ WI-FI, 3G/4G, and IC Card
DS-PWA32-HGR (Black/White) supports Ethernet/ WI-FI, GPRS, and IC Card
DS-PWA32-HR (Black/White) supports Ethernet/ WI-FI and IC Card
DS-PWA32-HS (Black/White) supports Ethernet/ WI-FI, and 3G/4G
DS-PWA32-HG (Black/White) supports Ethernet/ WI-FI, and GPRS
DS-PWA32-H (Black/White) supports Ethernet/ WI-FI

1.2 Specification

DS-PW32-H(R)(S)(G)
Wireless Device ConnectionAlarm	Input 32
	Alarm Output 32
	Siren 4
	Keyfob 8
	Keypad 4
	Tag reader	4
	Partition	4
Interaction	Audio Output	1, 1.5W
RF	RF Frequency	433/868MHz (depends on the model)
	RF Modulation	GFSK
	RF Distance	800m (Open Area)
Wired Network	Ethernet	10M/100M Self-adaptive
Cellular Network	GPRS, 3/4G	Supports reporting push-notification to ARC & Cloud,text notification via SMS, andaudio notification via phone call
Wi-Fi	StandardEncryptionSupported	802.11b/g/n
	Channel 2.4 G
Application & Protocol Application	iVMS-4200, and Hik-Connect
	Protocol RCT protocol: DC-09(ADM-CID)/ DC-09(SIA-DCS)EHome
User IC Card 12 (only for model with -R)
		User 12 (1 installer, 1 administrator,1 manufacturer, and 10 general users)
CommunicationMode of operation	Pass-through
Logs Stored in the FLASH (over-write protected)		4700 max log entries of which 1000 are mandatory
Power Supply Type A
	Model Mains powered AC/DC adapterShenzhen Honor Electronic Co Ltd ADS-12B-06 05010E Input 100-240V 50/60Hz Max 0.3A Output 5V DC 2.0A Center positive
	Low voltage message 3.55 V
	Output No outputs
	Current when on battery	300mA
Battery	Type Rechargeable Lithium-ion	polymer battery Model:765965 Nominal Voltage: 3.8VCapacity: 4520mAh 17.176Wh24 hours to recharge to 80%
Service No user serviceable parts inside
Others	Power	5 VDC, 10 W
	Current	Alarm current: 300mANon-alarm current: 240mA
	Consumption (without HDD)	< 5.6 W
	Operation Temperature -10 °C to 55 °C
	Operation Humidity 10% to 90%
	Shell Material PC+ABS
	Dimension(W x H x D) 155 × 155 × 35 mm
	Weight 410 g
	Battery Power Supply 12 H

i Note

Ehome5.0: a privacy internet protocol that is used for accessing the third-party platform, which supports alarm report uploading, security control panel management, and short video uploading.

i Note

Standard DC-09 Protocol

ADM-CID: The data presenting method of DC-09 is CID, which is not encrypted and only for uploading alarm report.

*ADC-CID: The data presenting method of DC-09 is CID, which is encrypted and only for uploading alarm report.

SIA-DCS: The data presenting method of DC-09 is DCS (also called SIA protocol), which is not encrypted and only for uploading alarm report.

*SIA-DCS: The data presenting method of DC-09 is DCS (also called SIA protocol), which is encrypted and only for uploading alarm report.

1.3 ATS Category

Table 1-2 ATS Category

Category Model
DP2 DS-PWA32-HSR	DS-PWA32-HSDS-PWA32-HGRDS-PWA32-HG
SP4 DS-PWA32-HR	DS-PWA32-H

Note

If the ATP fault is detected, the control panel will generate and report logs. If the ATS fault is detected, the control panel will generate and report logs, indicates the fault with Alert LED (solid orange), and prompts fault details when the system is disarmed by authorized users.

DP2: While the alarm receiving center is enabled. The control panel will upload alarm report to the receiver center via the main path (LAN or Wi-Fi) or the back-up path (3G/4G). If the control panel is properly connected to the LAN or Wi-Fi, the main path is selected as the transmission path. If the main path connection is failed, the path will be switched to 3G/4G. And if the main path connection is restored, the path will be switched back to LAN or Wi-Fi. The control panel checks the connection status continuously, and generates logs transmission fault for any of the path. While both of the paths are invalid, the control panel determines ATS fault.

SP: Control panel can only upload report via LAN or Wi-Fi. While the connection is failed, the control panel determines ATS fault and stores the event log.

You can check the fault information in the control panel logs.

1.4 Appearance

Front Panel

Figure 1-1 Front Panel

Table 1-3 Front Panel Description

No.	Indicator Name Description
1 AC Power Solid Green: Power on		Off: Power off
2 Alert Solid Orange: In the disarming status,the LED indicates alarm(such as panic alarm, zone alarm, tampering alarm, etc.) and fault (such as operation fault, connection fault, etc.)[wwwh] NoteVoice notifications that are not allowed to be indicated/heard to level 1 users will only be heard when presented with a valid tag or keyfob.The device will prompt detailed alarm or fault information while authorized users disarm the system.You can set to indicate fault when arming* in the web client.*Not compliant the EN requirement.
3 Link Solid Green: The panel is bound to Hik-connect accountOff: The panel is not bound to Hik-connect account
4 Arm/Disarm Solid Blue for 5 s: Armed[xys2] NoteYou can set the arming indicator continuously on* when armed in the web client.*Not compliant the EN requirement.Off: Disarmed
5 Alarm	Flashing Red: Alarm OccurredSolid Red: Device TamperedOff: No Alarm

Component and Interface

Remove the rear cover, and some of the components and interfaces are on the rear panel.

Figure 1-2 Component and Interface

Table 1-4 Rear Panel Description

Number Description
6 SIM Card Slot	NoteThe function of GPRS or 3G/4G (implemented with built-in SIM card slot) varies depends on the model of the device.
7 TAMPER
8 Reset Button
9 AP&STA Switch
10 Battery Connector
11 Network Interface
12 Power Interface

Function Button

The function button is on the side of the control panel.

Figure 1-3 Function Button
Use the function button to add wireless devices and check the RF signal.

While the control panel is not in the configuration mode, press the function button on the side of the control panel once and trigger a peripheral device.
While the control panel is not in the configuration mode, double press the function button, and you can check the RF signal strength on the peripheral device.

Result	RSSI Action
Strong Over 160 OK to install
Medium 80 to 160 OK to install
Weak 0 to 79 Please see the note below.
Invalid - Not OK to install

Note

Only install peripherals when the signal strength is 100 or above. For much better system, install at 120 and above.

Chapter 2 Connection

You can connect peripheral device to the control panel locally, via client software, web client, or mobile client.

Note

Check the RF signal strength before connection and peripheral device installation. While the control panel is not in the registration mode, double press the function button, and trigger the wireless device (event alarm or tampering alarm). You can view the RF signal strength indication on the peripheral device.

Figure 2-1 Connection

Connect Locally

i Note

Add the card or keyfob via the web client before adding peripheral device for clearing tampering alarm.

The distance between the control panel and wireless device should be less than 50 cm.

While the control panel is not in the registration mode, press the function button on the side of the control panel once and trigger a peripheral device.

Connect via Client Software

Add a control panel to the client software.

In the client software, click Device Management → 📋 → Wireless Device. Select a zone/relay/siren and enter the Settings page. Input the device serial No. for connection.

i Note

For details, refer to the chapter of Configuration-Configure via Web Client-Alarm Settings.

Connect via Web Client

In the web client, click Wireless Device. Select a zone/relay/siren and enter the Settings page. Input the device serial No. for connection.

i Note

For details, refer to the chapter of Configuration-Configure via Web Client-Alarm Settings.

Connect via Mobile Client

Add a control panel to the mobile client.

On the control panel settings page, Click +, scan the QR code on the wireless device or enter the serial No. of the device.

i Note

For details, refer to the chapter of Configuration-Configuration via Mobile Client-Add Peripheral to the Control Panel.

Chapter 3 Installation

Steps

1. Loosen the screw on the rear cover. Slide down the rear cover and remove it from the control panel.

Diagram of a device with labeled components and a blue arrow pointing to it (no text or symbols present)

Figure 3-1 Remove the Rear Cover

1. Insert a SIM card into the SIM card slot.

Diagram of a device interior showing internal components and directional arrows (no text or symbols)

Figure 3-2 Insert SIM Card

Caution

Please ensure that the SIM card is tested as there might be communication issues with some providers.

1. Connect the battery to the control panel.

Figure 3-3 Connect the Battery

1. Connect the power adapter to the control panel and a power outlet. The power indicator turns green after about 30 s, which means that the device is powered on.

Note

The conditions of no SIM card, no battery, AC power off, or network disconnected, will cause Control Panel Fault.

Figure 3-4 Power On

1. Connect the Ethernet cable to an internet outlet. While the device is added to a Hik-Connect account, the Link indicator turns green.

Figure 3-5 Connect to the Ethernet

1. Secure the rear cover to the installation position with the supplied screws. Attach the control panel on the rear cover, and tighten the rear cover screw to complete the installation.

Figure 3-6 Complete the Installation

Note

• Blue Star: Side Opening. If you need to route the cable though the bottom of the panel, remove the sheet of the side opening.
• Red Star: TAMPER Screw. It is compulsory to secure the TAMPER screw.
  • No adjustments are required.
• For use within the supervised premises only.

Chapter 4 Configuration

Configure the security control panel in the web client or the remote configuration page in client software.

4.1 Activation

In order to protect personal security and privacy and improve the network security level, you should activate the device the first time you connect the device to a network.

4.1.1 Activate Device via Web Browser

Use web browser to activate the device. Use SADP software or PC client to search the online device to get the IP address of the device, and activate the device on the web page.

Before You Start

Make sure your device and your PC connect to the same LAN.

Steps

1. Open a web browser and input the IP address of the device.

If you connect the device with the PC directly, you need to change the IP address of your PC to the same subnet as the device. The default IP address of the device is 192.0.0.64.

1. Create and confirm the admin password.

STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

1. Click OK to complete activation.

2. Edit IP address of the device.

1) Enter IP address modification page.
2) Change IP address.
3) Save the settings.

4.1.2 Activate Device via Client Software

Before You Start

• Get the iVMS-4200 client software from the supplied disk or the official website http://www.hikvision.com/en/. Install the software by following the prompts.
• The device and the PC that runs the software should be in the same subnet.

Steps

1. Run the client software.
2. Enter Device Management.
3. Click Online Device.
4. Check the device status from the online device list, and select an inactive device.
5. Click Activate.
6. Create and confirm the admin password of the device.

Caution

STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

1. Click OK to start activation.

Device status will change to Active after successful activation.

1. Edit IP address of the device.

1) Select a device and click 📋 on the online device list.
2) Change the device IP address to the same subnet with your computer and set port number as 80.
3) Enter the admin password of the device and click OK to complete modification.

1. Optional: Check the device on the online device list and click Add to add the device to the device list.

4.1.3 Activate via SADP

SADP is a tool to detect, activate and modify the IP address of the device over the LAN.

Before You Start

• Get the SADP software from the supplied disk or the official website http://www.hikvision.com/en/, and install the SADP according to the prompts.
• The device and the PC that runs the SADP tool should be within the same subnet.

The following steps show how to activate a device and modify its IP address. For batch activation and IP addresses modification, refer to User Manual of SADP for details.

Steps

1. Run the SADP software and search the online devices.
2. Find and select your device in online device list.
3. Input new password (admin password) and confirm the password.

Caution

STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

4. Click Activate to start activation.

Status of the device becomes Active after successful activation.

5. Modify IP address of the device.

1) Select the device.
2) Change the device IP address to the same subnet as your computer by either modifying the IP address manually or checking Enable DHCP.
3) Input the admin password and click Modify to activate your IP address modification.

4.2 Use the Client Software

Steps

1. Download, install and register to the client software.
2. Add device in Device Management → Device.

Note

• Set the device port No. as 80.

• The user name and password when adding device are the activation user name and password.

• Click ☐ to enter the Remote Configuration page after the device is completely added,

4.3 Use the Web Client

Steps

1. Connect the device to the Ethernet.
2. Search the device IP address via the client software and the SADP software.
3. Enter the searched IP address in the address bar.

Note

When using mobile browser, the default IP Address is 192.168.8.1. The device must be in the AP mode.

Note

When connecting the network cable with computer directly, the default IP Address is 192.0.0.64

1. Use the activation user name and password to login.

Note

Refer to Activation chapter for the details.

4.3.1 Communication Settings

Wired Network

If the device is linked to the wired network, you can set the wired network parameters when you want to change the device IP address and other network parameters.

Steps

Note

The function is not supported by some device models.

1. In the client software, enter the Device Management page.
2. Select the device in the Device for Management list, click Remote Configuration.
3. Click Communication Parameters → Ethernet to enter the Wired Network Parameters page.

Wired Network Settings

DHCP

IP Address

Subnet Mask

Gateway Address

MAC Address

DNS1 Server Address

DNS2 Server Address

HTTP Port

10.6.112.14

255.255.255.0

10.6.112.254

58:03:fb:b4:3b:6a

8.8.8.8

8.8.4.4

80

Save

Figure 4-1 Wired Network Settings Page

1. Set the parameters.

2. Automatic Settings: Enable DHCP and set the HTTP port.

3. Manual Settings: Disabled DHCP and set IP Address, Subnet Mask, Gateway Address, DNS Server Address.

By default, the HTTP port is 80.

1. Optional: Set correct DNS server address if the device needs to visit Hik-Connect server via a domain name.
2. Click Save.

Wi-Fi

You can set the Wi-Fi parameters if there are secure and credible Wi-Fi networks nearby.

Steps

1. Click Communication Parameters → Wi-Fi to enter the Wi-Fi page.

Figure 4-2 Wi-Fi Settings Page

1. Connect to a Wi-Fi.

2. Manually Connect: Input the SSID Wi-Fi and Wi-Fi Password, select Encryption Mode and click Save.

3. Select from Network List: Select a target Wi-Fi from the Network list. Click Connect and input Wi-Fi password and click Connect.

4. Click WLAN to enter the WLAN page.

Figure 4-3 WLAN Settings Page

1. Set IP Address, Subnet Mask, Gateway Address, and DNS Server Address.

If enable DHCP, the device will gain the Wi-Fi parameters automatically.

5. Click Save.

Cellular Network

Set the cellular network parameters if you insert a SIM card inside the device. By using the cellular network, the device can upload alarm notifications to the alarm center.

Before You Start

Insert a SIM card into the device SIM card slot.

Steps

1. Click Communication Parameters → Cellular Data Network to enter the Cellular Data Network Settings page.

Figure 4-4 Cellular Data Network Settings Page

1. Enable Wireless Dial.
2. Set the cellular data network parameters.

Access Number

Input the operator dialing number.

User Name

Ask the network carrier and input the user name.

Access Password

Ask the network carrier and input the password.

APN

Ask the network carrier to get the APN information and input the APN information.

Data Usage Limit

You can enable the function and set the data threshold every month. If data usage is more than the configured threshold, an alarm will be triggered and uploaded to the alarm center and mobile client.

Data Used This Month

The used data will be accumulated and displayed in this text box.

4. Click Save.

Alarm Center

You can set the alarm center's parameters and all alarms will be sent to the configured alarm center.

Steps

1. Click Communication Parameters → Alarm Receiving Center to enter the Alarm Receiving Center page.

Figure 4-5 Alarm Receiving Center Parameters

1. Select the Alarm Receiver Center as 1 or 2 for configuration, and slide the slider to enable the selected alarm receiver center.

Note

Only if the alarm receiver center 1 is enabled, you can set the alarm receiver center 2 as the backup channel and edit the channel parameters.

1. Select the Protocol Type as ADM-CID, EHome, SIA-DCS, *SIA-DCS, or *ADM-CID to set uploading mode.

Note

Standard DC-09 Protocol

ADM-CID: The data presenting method of DC-09 is CID, which is not encrypted and only for uploading alarm report.

*ADC-CID: The data presenting method of DC-09 is CID, which is encrypted and only for uploading alarm report.

SIA-DCS: The data presenting method of DC-09 is DCS (also called SIA protocol), which is not encrypted and only for uploading alarm report.

*SIA-DCS: The data presenting method of DC-09 is DCS (also called SIA protocol), which is encrypted and only for uploading alarm report.

- ADM-CID or SIA-DCS

You should select the Alarm Receiver Type as IP or Domain name, and enter the IP/domain name, port number, account code, timeout, re-upload times and heartbeat interval.

Figure 4-6 SIA-DCS

Set the heartbeat interval with the range from 10 to 3888000 seconds.

- EHome

You do not need to set the EHome protocol parameters.

Figure 4-7 EHome

- \*SIA-DCS or \*ADM-CID

You should select the Alarm Receiver Type as IP or Domain name, and enter the IP/domain name, port number, account code, retry timeout period, attempts, heartbeat interval, encryption arithmetic, password length and secret key.

Alarm Receiving Center

Figure 4-8 *ADM-CID

i Note

Set the heartbeat interval with the range from 10 to 3888000 seconds.

For encryption arithmetic: The panel support encryption format for information security according to DC-09, AES-128, AES-192 and AES-256 are supported when you configure the alarm center.

For the secret key: When you use an encrypted format of DC-09, a key should be set when you configure the ARC. The key would be issued offline by ARC, which would be used to encrypt the message for substitution security.

4. Click Save.

Notification Push

When an alarm is triggered, if you want to send the alarm notification to the client, alarm center, cloud or mobile phone, you can set the notification push parameters.

Steps

1. Click Communication Parameters → Event Communication.
2. Enable the target notification.

Alarms and Tampers

The device will push notifications when the zone alarm is triggered or the device tamper alarm is triggered or restored.

Life Safety Alarms

The device will push notifications when fire alarm, gas alarm, or medical alarm is triggered.

Maintenance and Faults

The device will push notifications when any status in the system is changed.

Panel Management Notification

The device will push notifications when the user operate the device.

Note

If you want to send the alarm notifications to the mobile client, you should also set the Mobile Phone Index, Mobile Phone Number, and check the Notification Type.

Note

For message notification in alarm receiving center, select the center index before settings.

3. Click Save.

Result

Table 4-1 Options of Notifications

OptionNotification
iVMS-4200 Alarms and Tampers	Life Safety AlarmsMaintenance and FaultsPanel Management Notification
Alarm Receiver Center Alarm Receiver Center 1&2	Alarms and TampersLife Safety AlarmsMaintenance and FaultsPanel Management Notification
Cloud Alarms and Tampers	Life Safety AlarmsMaintenance and FaultsPanel Management Notification
Mobile Phone Mobile Phone Index 1 to 6	Mobile Phone NumberNotification Type SMS & Voice Call Check BoxAlarms and TampersLife Safety AlarmsMaintenance and Faults

Mobile Client Registration

If you want to register the device to the mobile client for remote configuration, you should set the mobile client registration parameters.

Before You Start

• Connect the device to the network via wired connection, dial-up connection, or Wi-Fi connection.
• Set the device IP address, subnet mask, gateway and DNS server in the LAN.

Steps

1. Click Communication Parameters → Hik-Connect Registration to enter the Hik-Connect Registration Settings page.

Figure 4-9 Hik-Connect Registration Settings Page

1. Check Register to Hik-Connect.

i Note

By default, the device Hik-Connect service is enabled.

You can view the device status in the Hik-Connect server (www.hik-connect.com).

3. Enable Custom Server Address.

The server address is already displayed in the Server Address text box.

1. Select a communication mode from the drop-down list according to the actual device communication method.

Auto

The system will select the communication mode automatically according to the sequence of, wired network, Wi-Fi network, and cellular data network. Only when the current network is disconnected, will the device connect to other network.

Wired Network & Wi-Fi Priority

The connection priority order from high to low is: wired network, Wi-Fi, cellular data network.

Wired &Wi-Fi

The system will select wired network first. If no wired network detected, it will select Wi-Fi network.

Cellular Data Network

The system will select cellular data network only.

1. Optional: Change the authentication password.

i Note

• By default, the authentication password is displayed in the text box.

• The authentication password should contain 6 to 12 letters or digits. For security reasons, an 8-character password is suggested, which containing two or more of the following character types: uppercases, lowercases, and digits.

• Click Save.

EHome

In this section, you can create an EHome account, and edit the IP address/domain name, port number.

Steps

1. Click Communication Parameters → EHome Registration to enter the Ehome Registration Settings page.

EHome Registration Settings

Figure 4-10 EHome Registration

1. Slide the slider to enable EHome protocol.
2. Select the Address Type as IP or Domain Name.
3. Enter IP address or domain name according to the address type.
4. Enter the port number for the protocol.

By default, the port number for EHome is 7660.

1. Set an account, including the Device ID and EHome Login Password.
2. Select Communication Mode.

Auto

The system will select the communication mode automatically according to the sequence of, wired network, Wi-Fi network, and cellular data network. Only when the current network is disconnected, will the device connect to other network.

Wired Network & Wi-Fi Priority

The connection priority order from high to low is: wired network, Wi-Fi, cellular data network.

Wired &Wi-Fi

The system will select wired network first. If no wired network detected, it will select Wi-Fi network.

Cellular Data Network

The system will select cellular data network only.

1. Click Save.

NAT

Universal Plug and Play (UPnP™) is a networking architecture that provides compatibility among networking equipment, software and other hardware devices. The UPnP protocol allows devices to connect seamlessly and to simplify the implementation of networks in the home and corporate environments.

Enable the UPnP function, and you don't need to configure the port mapping for each port, and the device is connected to the Wide Area Network via the router.

Steps

1. Click Communication Parameters → NAT to enter the page.

Figure 4-11 NAT Settings

1. Drag the slider to enable UPnP.
2. Optional: Select the mapping type as Manual
3. Set the HTTP port and the service port.
4. Click Save to complete the settings

4.3.2 Device Management

Zone

You can set the zone parameters on the zone page.

Steps

1. Click Device Management → Zone to enter the Zone page.

Figure 4-12 Zone Page

1. Select a zone and click to enter the Zone Settings page.
2. Edit the zone name.
3. Select a zone type.

Instant Zone

This Zone type will immediately trigger an alarm event when armed.

Delayed Zone

Exit Delay: Exit Delay provides you time to leave through the defense area without alarm.

Entry Delay: Entry Delay provides you time to enter the defense area to disarm the system without alarm.

The system gives Entry/Exit delay time when it is armed or reentered. It is usually used in entrance/exit route (e.g. front door/main entrance), which is a key route to arm/disarm via operating keyboard for users.

You can set 2 different time durations in Partition Management → Schedule & Timer.

Ensure that timer is no longer than 45 seconds in order to comply with EN50131-1.

Follow Zone

The zone acts as delayed zone when it detects triggering event during system Entry Delay, while it acts as instant zone otherwise.

Perimeter Zone

The system will immediately alarm when it detects a triggering event after the system is armed. There is a configurable interval timer between the alarm activation and siren output "Siren Delay Time (Perimeter Alarm) 0 to 600 Seconds". This option allows you to check the alarm and cancel the siren output during the interval time in case of false alarm.

When the zone is armed, you can set the peripheral alarm delayed time in Partition Management → Schedule & Timer. You can also mute the siren in the delayed time.

Silent Panic Zone

This zone type is active 24hrs, it is used for Panic or HUD (Hold Up Devices) not smoke sensors or break glass detectors.

Panic Zone

The zone activates all the time. It is usually used in the sites equipped with panic button, smoke detector and glass-break detector.

Fire Zone

The zone activates all the time with sound/siren output when alarm occurs. It is usually used in fire hazardous areas equipped with smoke detectors and temperature sensors.

Gas Zone

The zone activates all the time with sound/siren output when alarm occurs. It is usually used in areas equipped with gas detectors (e.g., the kitchen).

Medical Zone

The zone activates all the time with beep confirmation when alarm occurs. It is usually used in places equipped with medical emergency buttons.

Timeout Zone

The zone activates all the time. The zone type is used to monitor and report the "ACTIVE" status of a zone, but it will only report and alarm this status after the programmed time has expired. (1 to 599) Seconds. It can be used in places equipped with magnetic contacts that require access but for only a short period (e.g., fire hydrant box's door or another external security box door)

Key Zone

The linked partition will arm after being triggered, and disarm after being restored. In the case of the tampering alarm, the arming and disarming operation will not be triggered.

Disabled Zone

Alarms will not be activated when the zone is triggered or tampered. It is usually used to disable faulty detectors.

1. Enable Stay Arming Bypass, Chime, or Silent Alarm according to your actual needs.

Some zones do not support the function. Refer to the actual zone to set the function.

1. Enable Enroll Wireless Detector, enter the serial No., and set the linked camera No.

Note

868 Devices do not support inputting serial No.

1. Set the Disconnection Time, and the system determines connection fault if the disconnected duration of the device is longer than the configured value.

2. Click OK.

Note

After setting the zone, you can enter Status → Zone to view the zone status.

Note

Under the System Options of the Engineer Axiom Web platform there is an option called Early Alarm, this must be disabled for Sweden.

Output

If you want to the link the device with a relay output to output the alarm, set the output parameters.

Steps

1. Click Device Management → Relay to enter the Output page.

2. Add a wireless output module.

1) Click Wireless Output Module.

Figure 4-13 Wireless Output Module Settings

2) Select a wireless output module number from the drop-down list.
3) Input the serial No. of the wireless output module.

The device in 868 MHZ may not support adding with serial No..

4) Click Add.

1. Click 🔗 and the Output Settings window will pop up.

Figure 4-14 Output Settings

1. Edit the relay name and select a link event.

You should set different parameters according to different linked events.

1. Enable Enable Continuous Output or set the output delay time.

If the relay has linked to the wireless output module, the wireless output module information will be displayed in the Enroll Wireless Output Module area.

1. Check Event Sub-Type (Only for Alarm event).

2. Check partitions linked to the relay. (Zone and Manual event do not have this parameter.)

3. Click OK.

After the relay is configured, you can click Status → Relay to view the output status.

Siren

The siren is enrolled to the control panel via the wireless receiver module, and the 868 Mhz wireless siren can be enrolled to the hybrid control panel via the wireless receiver that is at the address of 9.

Steps

1. Click Device Management → Siren to enter the Siren page.

Siren	Name	Volume	Enroll Wireless Siren	Settings
1	Wireless Siren 1	2	Not enrolled
2	Wireless Siren 2	2	Not enrolled
3	Wireless Siren 3	2	Not enrolled
4	Wireless Siren 4	2	Not enrolled

Figure 4-15 Siren Page

1. Click to enter the Siren Settings page.

Figure 4-16 Siren Settings

1. Set the siren name and the volume.

Note

The available siren volume range is from 0 to 3 (function varies according to the model of device).

1. Check linked partitions.

2. Optional: Enable Enroll Wireless Siren and set the siren serial No.

Note

The siren in 868 MHZ may not support this function.

1. Set the Disconnection Time, and the system determines connection fault if the disconnected duration of the device is longer than the configured value.

2. Click OK.

Note

After the siren is configured, you can click Status → Siren to view the siren status.

Keypad

You can set the parameters of the keypad that is enrolled to the control panel.

Steps

1. Click Device Management → Keypad to enter the page.
2. Click to enter the Keypad Settings page.

Figure 4-17 Keypad Settings Page

1. Set the keypad name.

2. Check the check box to enable the function of buzzer, presenting card, and arming/disarming with keypad.

3. Check the Enable check box of Back-light Off Time, and set the duration of light off.

4. Select the keypad linked partition.

5. Optional: Enable Link to Wireless Keypad and set the serial No.

Note

The keypad in 868 MHZ may not support this function.

1. Set the Disconnectin Time, and the system determines connection fault if the disconnected duration of the device is longer than the configured value.

2. Click OK.

Note

• After the keypad is configured, you can click Status → Keypad to view the keypad status.
• You can set the keypad password on the page of User Management User Operation.

Card Reader

You can set the parameters of the card reader that is enrolled to the control panel.

Steps

1. Click Device Management → Card Reader to enter the page.

Figure 4-18 Card Reader Settings

1. Click to enter the reader settings page.
2. Set the card reader name.
3. Enable Buzzer.

4. Select the keypad linked partition.

5. Set the Disconnection Time, and the system determines connection fault if the disconnected duration of the device is longer than the configured value.

6. Optional: Enable Link to Wireless Card Reader and set the serial No.

The card reader in 868 MHZ may not support this function.

1. Click OK.

- All zones are added to the partition 1 by default

- After the keypad is configured, you can click Status → Keypad to view the keypad status.

4.3.3 Partition Settings

Basic Settings

You can link zones to the selected partition.

Steps

1. Click Partition Management → Basic Settings to enter the page.

Figure 4-19 Partition Basic Information Management Page

1. Select a partition.
2. Check Enable.
3. Check the check box in front of the zone to select zones for the partition.
4. Click Save to complete the settings.

Public Partition Settings

Definition Public partition is considered a special one which can be shared to other partitions. It is usually applied to manage or control the public area related with other areas controlled by other partitions in one building.

Steps

1. Click Partition Management → Public Partition to enter the page.

Figure 4-20 Public Partition Settings

1. Check the checkbox to enable the public partition function.

Note

the default public partition is partition 1

1. Select partition(s) to link to the public partition in the list.

Note

It is required to select at least a partition to link to the public partition.

1. Click Save to set the partition as public partition.

Schedule and Timer Settings

You can set the Entry Delay 1 & Entry Delay 2 time duration for the delayed zone type and the Exit Delay delayed time to exit the zone. You can also set the alarm schedule. The zone will be armed/disarmed according to the configured time schedule.

Steps

1. Click Partition Management → Schedule & Timer to enter the Schedule & Timer page.

Figure 4-21 Schedule & Timer Settings

1. Select a partition.
2. Set time duration of Entry Delay 1, Entry Delay 2, or Exit Delay respectively.

Entry Delay 1/Entry Delay 2

If you have set the entry delayed zone, you can set the delayed time duration here.

The available time duration range is from 1 s to 600 s.

Exit Delay

If you want to exit the zone without triggering the alarm, you can set the exit delay duration.

The available time duration range is from 1 s to 600 s.

1. Optional: Set the following parameters according to actual needs.

Enable Auto Arming

Enable the function and set the arming start time. The zone will be armed according to the configured time.

i Note

• The auto arming time and the auto disarming time cannot be the same.
• The buzzer beeps slowly 2 minutes before the auto arming starts, and beeps rapidly 1 minute before the auto arming starts.
• You can select to enable forced arming on the System Options page. While the function is enabled, the system will be armed regardless of the fault.
• If the public partition is enabled, the partition 1 dose not support auto arming.

Enable Auto Disarming

Enable the function and set the disarming start time. The zone will be disarmed according to the configured time.

iNote

• The auto arming time and the auto disarming time cannot be the same.
• If the public partition is enabled, the partition 1 dose not support auto disarming.

Late to Disarm

Enable the function and set the time. If the alarm is triggered after the configured time, the person will be considered as late.

iNote

You should enable the Panel Management Notification function in Communication Parameters → Event Communication before enabling the Late to Disarm function.

Weekend Exception

Enable the function and the zone will not be armed in the weekend.

Excepted Holiday

Enable the function and the zone will not be armed/disarmed in the holiday. You should set the holiday schedule after enabling.

iNote

Up to 6 holiday groups can be set.

Siren Delay Time (Perimeter Alarm)

If you have set the perimeter zone, you can set the delayed time for the zone.

The available time duration range is from 0 s to 600 s.

Alarm Duration

If you have set the perimeter zone, you can set the time duration of the alarm.

The available time duration range is from 1 s to 900 s.

5. Click Save.

4.3.4 Video Management

You can add two network cameras to the security control panel, and link the camera with the selected zone for video monitoring. You can also receive and view the event video via client and Email.

Add Cameras to the Security Control Panel

Steps

1. Click System → Network Camera to enter the network camera management page.

Figure 4-22 Network Camera Management

1. Click Add, and enter the basic information of the camera, such as IP address and port No., and select the protocol type.
2. Enter the user name and password of the camera.

3. Click OK.

4. Optional: Click Edit or Delete to edit or delete the selected camera.

Link a Camera with the Zone

Steps

1. Click Wireless Device → Zone to enter the configuration page.
2. Select a zone that you wish to include video monitoring, and click the 🎨.

Figure 4-23 Zone Settings

1. Select the Panel Video Channel No..
2. Click OK.

Set Email to Receive Alarm Video

You can send the alarm video or event to the configured email.

Steps

1. Click Communication Parameters → Video Verification Events to enter the page.

Video Verification Email Setting

Video Verification Events

Sender Name

Sender

SMTP Server address

SMTP Port No.

Encryption Type

Server Authentication

User Name

Password

Confirm Password

Receiver Name

Receiver

Figure 4-24 Set Email to Receive Alarm Video

1. Click the block to enable the function.
2. Enter the sender's information.

Note

It is recommended to use Gmail and Hotmail for sending mails.

1. Enter the receiver's information.
2. Click Receiver Address Test and make sure the address is correct.
3. Click Save.

Set FTP to Save Video

You can configure the FTP server to save alarm video.

Steps

1. Click Communication Parameters → FTP to enter the page.

FTP Settings

FTP Type

Enable FTP

Address Type

FTP Server

Port No.

Protocol Type

Enable Anonymity

User Name

Password

Directory Structure

Parent Directory

Secondary Directory

Preferred FTP

IP

21

FTP

Save in Root Directory

Custom

Custom

Figure 4-25 FTP Settings

1. Select FTP Type.
2. Drag the slider to enable FTP.
3. Select address type as Domain Name or IP.
4. Enter the domain name or FTP server.
5. Enter port number, user name and password.
6. Optional: Drag the slider to enable anonymity.
7. Set Directory Structure as the saving path of snapshots in the FTP server.
8. Click Save.

Set Video Parameters

Steps

1. Click Video & Audio → Event Video Parameters to enter the page.

Event Video Settings

Figure 4-26 Video Settings

1. Select a camera and set the video parameters.

Stream Type

Main Stream: Being used in recording and HD preview, it has a high resolution, code rate and picture quality.

Sub-Stream: It is used to transmit network and preview pictures as a video streaming with features of lower resolution, bit rate and picture quality.

Bitrate Type

Select the Bitrate type as constant or variable.

Resolution

Select the resolution of the video output.

Video Bitrate

The higher value corresponds to the higher video quality, but the better bandwidth is required.

4.3.5 Permission Management

Add/Edit/Delete User

Administrator can add user to the security control panel, edit the user information, or delete the user from the security control panel. You can also assign different permissions to the new user.

Steps

1. Click User Management → User to enter the User Management page.

2. To compliant the EN requirement, slide the block to enable the installer and manufacturer.

Note

• The default password of the installer is installer12345, and the default password of the manufacturer is hik12345. These codes will have to be changed when first connected.
  • The Italian user name of admin is admin.

Table 4-2 User Name of Installer

Language User Name	Language User Name
English installer Russian	монтажник
Italian installatore French	installateur
Polish instalator Spanish	instalador
German errichter Portuguese	instalador
Turkish	kurulumcu	Czech	technik

3. Click Add.

1. Set the new user's information in the pop-up window, including the user type, the user name, and the password.

Figure 4-27 Add User Page

1. Set the keypad password (numeric, 8\~16 characters).

i Note

The keypad password +1 or -1 is the duress code. Use the duress code can operate the keyboard to arm and disarm normally and upload a duress alarm. For example, if the keypad password is 123456, the duress code is 123455 or 123457

1. Check partitions
2. Check the check boxes to set the user permission.

The user can only operate the assigned permissions.

1. Click OK.
2. Optional: Enable the user in the Enable User column to allow the enabled user operating the device.
3. Optional: Select an user and click Edit and you can edit the user's information and permission.
4. Optional: Delete a single user or check multiple users and click Delete to delete users in batch.

i Note

The admin, the installer and the manufacture cannot be deleted.

Add/Edit/Delete Keyfob

You can add keyfob to the security control panel and you can control the security control panel via the keyfob. You can also edit the keyfob information or delete the keyfob from the security control panel.

Steps

1. Click User Management → Keyfob to enter the Keyfob Management page.

Figure 4-28 Keyfob Management

1. Click Add and press any key on the keyfob.
2. Set the keyfob parameters.

Name

Customize a name for the keyfob.

Permission Settings

Check different items to assign permissions.

Single Key Settings

Select from the drop-down list to set I key and II key's functions

Combination Keys Settings

Select from the drop-down list to set combination keys' functions.

1. Click OK.
2. Optional: Click ☑ to edit the keyfob information.
3. Optional: Delete a single keyfob or check multiple keyfobs and click Delete to delete the keyfobs in batch.

Add/Edit/Delete Card

You can add tag to the security control panel and you can use the card to arm/disarm the zone. You can also edit the tag information or delete the tag from the security control panel.

Steps

1. Click User Management → Card to enter the management page.

2. Click Add and place a card on the card area of the control panel.

3. Customize a name for the card in the pop-up window.

4. Select the card type and card linked partition.

5. Select the permission for the card.

You should allocate at least a permission for the card.

1. Click OK and the tag information will be displayed in the list.

The card supports at least 20-thousand serial numbers.

1. Optional: Click and you can change the card name.

2. Optional: Delete a single card or check multiple cards and click Delete to delete cards in batch.

4.3.6 Maintenance

Test

The security control panel supports walk test function.

Steps

1. Enter Maintenance → Test → to enable the function.

Only when all the detectors are without fault, you can enter the mode TEST mode.

Zone No.	Zone Name	Test Result
1	Wireless zone 1	Invalid zone.
2	Wireless zone 2	Invalid zone.
3	Wireless zone 3	Invalid zone.
4	Wireless zone 4	Invalid zone.
5	Wireless zone 5	Invalid zone.
6	Wireless zone 6	Invalid zone.
7	Wireless zone 7	Invalid zone.
8	Wireless zone 8	Invalid zone.
9	Wireless zone 9	Invalid zone.

1. Check the Test check box to start walk test.
2. Click Save to complete the settings.
3. Trigger the detector in each zone.
4. Check the test result.

Diagnosis

The control panel supports diagnosis of system, alarm, wireless device, Wi-Fi, and cloud platform

Steps

1. Enter Maintenance → Diagnosis.

1. Select system, alarm, wireless device, Wi-Fi, cloud platform, cellular data network, network camera and alarm receiving center as the diagnosis module. Or you can selectCustom, and enter the custom command (1\~64) characters.
2. Click Diagnosis to start the operation.
3. View the diagnosis result in the information box.

Export File

You can export debugging file to the PC.

Steps

1. Click Maintenance → Export File to enter the page.

Figure 4-29 Export File Page

1. Check the check box to enable the function.
2. Click Export to save the debugging file in the PC.

4.3.7 System Settings

Authority Management

Set the authority options.

Click System → System Options to enter the System Option Management page.

Wireless Device Poll Check

If the option is enabled, the system will detect all radio peripherals heartbeat. If no peripherals heartbeat is detected, the system will upload an event.

Note

For EN, do not switch to OFF.

Control Panel Arming with Fault

If the option is enabled and there are active faults in a zone, the zone will be bypassed automatically when arming.

Note

You should disable the arming function in the Advanced Settings page. Or the control panel arming with fault function cannot be valid.

Control Panel Status Notification

If the option is enabled, the device will upload report automatically when the control panel status is changed.

Disable Function Key

If the option is enabled, all function keys will be disabled.

Voice Prompt

If the option is enabled, the control panel will enable the text voice prompt.

Voice Prompt of Disarming and Alarm Clearing

If the option is enabled, the control panel will broadcast all system faults before disarming and alarm clearing. Before enable this function, you need to enable Voice Prompt.

System Volume

The available system volume range is from 0 to 10.

Authority Advanced Settings

Set advanced authority parameters.

Click System → System Options → Advanced Settings to enter the Advanced Settings page.

You can set the following parameters:

Enable Arming

When you enable the function, during the device arming procedure, the system will check the configured fault checklist. When there is fault occurred during the arming procedure, the procedure will be stopped.

Note

PKG keypad and the keyfob do not support this function. If this function is enabled, the arming will fail if there is a fault. It is necessary to eliminate the fault or close the Enable Arming.

Fault Checklist

The system will check if the device has the faults in the checklist during the arming procedure.

Enable Arming with Fault

Check the faults in the Enable Arming with Fault list, and the device will not stop the arming procedure when faults occurred.

Arming Indicator Keeps Light

If the device applies EN standard, by default, the function is disabled. In this case, if the device is armed, the indicator will be solid blue for 5 s. And if the device is disarmed, the indicator will flash 5 times.

When the function is enabled, if the device is armed, the indicator will be on all the time. And if the device is disarmed, the indicator will be off.

Note

Only -P model supports this function.

Prompt Fault When Arming

If the device applies EN standard, by default, the function is disabled. In this case, the device will not prompt faults during the arming procedure.

Note

Only -P model supports this function.

Enable Early Alarm

If you enable the function, when the zone is armed and the zone is triggered, the alarm will be triggered after the delay time.

Note

The early alarm will be taken effect only after the delayed zone is triggered.

Fault Check

The system determines whether to check the faults listed on the page. The system will only check the fault that is selected.

Click System → System Options → Control Panel Fault Checklist to enter the page.

Detect Network Camera Disconnection

If the option is enabled, when the linked network camera is disconnected, an alarm will be triggered.

Battery Supervision

If the option is enabled, when battery is disconnected or out of charge, the device will upload events.

Wired Network Fault Check

If the option is enabled, when the wired network is disconnected or with other faults, the alarm will be triggered.

Wi-Fi Fault Check

If the option is enabled, when the Wi-Fi is disconnected or with other faults, the alarm will be triggered.

Cellular Network Fault Check

If the option is enabled, when the cellular data network is disconnected or with other faults, the alarm will be triggered.

SIM Card Fault Check

If the option is enabled, the alarm will be triggered for faults of the SIM card.

AC Power Down Check Time

The system checks the fault after the configured time duration after AC power down.

To compliant the EN 50131-3, the check time duration should be 10 s.

Time Settings

You can set the device time zone, synchronize device time, and set the DST time. The device supports time synchronization via Hik-Connect server.

Time Management

Click System → Date and Time to enter the Time Management page.

Figure 4-30 Time Management

You can select a time zone from the drop-down list.

You can synchronize the device time manually. Or check Sync. with Computer Time to synchronize the device time with the computer time.

i Note

While you synchronize the time manually or with the computer time, the system records the log "SDK Synchronization".

DST Management

Click System → Date and Time → DST Management to enter the Time Management page. You can enable the DST and set the DST bias, DST start time, and DST end time.

Security Settings

SSH Settings

Enable or disable SSH (Secure Shell) according to your actual needs.

Click System → Security → SSH Settings to enter the SSH Settings page and you can enable or disable the SSH function.

Locking User Settings

Set user locking. You can view the locked user or unlock a user and set the user locked duration.

Steps

1. Click System → Security → Locking User Settings to enter the Locking User Settings page.
2. Set the following parameters.

Max. FailureAttempts

If the user continuously input the incorrect password for more than the configured times, the account will be locked.

The administrator has two more attempts than the configured value.

Locked Duration

Set the locking duration when the account is locked.

The available locking duration is 5s to 1800s.

1. Click 🔔 to unlock the account or click Unlock All to unlock all locked users in the list.
2. Click Save.

Module Lock Settings

Set the module locking parameters, including the Max Failure Attempts, and locked duration. The module will be locked for the programmed time duration, once the module authentication has failed for the amount of configured times.

Steps

1. Click System → Security → Module Lock Settings to enter the Module Lock Settings page.
2. Select a module from the list, and click the ⚙️ icon.
3. Set the following parameters of the selected module.

Max. Failure Attempts

If a user continuously tries to authentication a password for more than the configured attempts permitted, the keypad will be locked for the programmed duration.

Locked Duration

Set the locking duration when the keypad is locked. After the configured duration, the keypad will be unlocked.

1. Click OK.
2. Optional: Click the Lock icon to unlock the locked module.

No.	Device Type	Max. Failure Attempts	Locked Duration	Status	Operation
1	Keypad	3	90	Unlocked
2	Keypad	3	90
3	Keypad	3	90	Unlocked
4	Keypad	3	90	Unlocked

Figure 4-31 Module Lock Settings

System Maintenance

You can reboot the device, restore default settings, import/export configuration file, or upgrade the device remotely.

Select the device and click Remote Configuration in the client software, or enter the device IP address in the address bar of the web browser. Click System → System Maintenance to enter the Upgrade and Maintenance page.

Reboot

Click Reboot to reboot the device.

Click Partly Restore to restore all parameters except for admin user information, wired network, Wi-Fi network, detector information, and peripheral information to default ones.

Click Restore All to restore all parameters to the factory settings.

Import Configuration File

Click View to select configuration file from the PC and click Import Configuration File to import configuration parameters to the device.

Export Parameters

Click Export Configuration File to export the device configuration parameters to the PC.

Upgrade File

Click View to select an upgrade file from the PC and click Upgrade to upgrade the device remotely.

Note

• Do not power off when the device is upgrading.
• Only manufacturer can use this function.

Certificate Standard

Click System → System Maintenance → Certificate Standard to enter the certificate standard settings page.

You can switch between EN Defaulted and General Standard mode.

The device applies EN Standard by default.

Note

When you select EN Defaulted, the user permission and arming parameters will conform to the EN Standard.

Local Log Search

You can search the log on the device.

Click System → Log to enter the Local Log Search page.

Figure 4-33 Local Log Search Page

Select a major type and a minor type from the drop-down list, set the log start time and end time and click Filter. All filtered log information will be displayed in the list.

You can also click Reset to reset all search conditions.

4.3.8 Check Status

After setting the zone, repeater, and other parameters, you can view their status.

Click Status. You can view the status of zone, relay, siren, keypad, card reader, battery, and communication.

• Zone: You can view the zone status, alarm status, detector battery capacity, and signal strength.
- Siren: You can view siren status, battery status, and signal strength.
- Relay: You can view relay status, battery status, and signal strength.
- Keypad: You can view keypad status, battery status, and signal strength.
- Card Reader: You can view card reader status, battery status, and signal strength.
- Battery: You can view the battery charge.
- Communication: You can view the wired network status, Wi-Fi status, Wi-Fi signal strength, GPRS/3G/4G network status, used data, and cloud connection status.

4.4 Use Mobile Client

4.4.1 Download and Login the Mobile Client

Download the Hik-Connect mobile client from Google Play (for Android) or App store (for iOS) and login the client before operating the security control panel.

Steps

1. Search and download Hik-Connect mobile client from Google Play (for Android) or App Store (for iOS).

2. Optional: Register a new account if it is the first time you use the Hik-Connect mobile client.

For details, see User Manual of Hik-Connect Mobile Client.

1. Run and login the client.

4.4.2 Activate Control Panel via Hik-Connect

Steps

1. Power on the control panel.

2. Select adding type.

- Tap → Scan QR Code to enter the Scan QR code page. Scan the QR code on the control panel.

Normally, the QR code is printed on the label stuck on the back cover of the control panel.

- Tap → Manual Adding to enter the Add Device page. Enter the device serial No. with the Hik-Connect Domain adding type.

1. Tap 📄 to search the device.

2. Tap Next.

3. Enter the device verification code if required and tap OK.

By default, the verification code is printed on the device label.

1. Tap Wireless Connection on the Select Connection Type page.

2. Follow the instructions on the Turn on Hotspot page and change the control panel to the AP mode. Tap Next.

You need to remove the rear panel of the device and the AP/STA switch is on the back of the device.

1. Select a stable Wi-Fi for the device to connect and tap Next.

Make sure the device and the mobile phone are connect to the same Wi-Fi.

1. Follow the instructions. Create the device password and tap Active.

We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

1. Follow the instructions on the Turn on Hotspot page and change the control panel to the STA mode. Tap Confirm.

You need to remove the rear panel of the device and the AP/STA switch is on the back of the device.

1. After the connection is finished, enter the device alias and tap Save.

2. Optional: You can delete the device.

1) On the device list page, tap the security control panel and then log in to the device (if required) to enter the partition page.

2) Tap → Delete Device to delete the device.

4.4.3 Add Control Panel to the Mobile Client

Add a control panel to the mobile client before other operations.

Before You Start

- The control panel has been activated.

- The control panel has registered to Hik-Connect. For details, see Mobile Client Registration

Steps

1. Power on the control panel.

2. Select adding type.

- Tap → Scan QR Code to enter the Scan QR code page. Scan the QR code on the control panel.

iNote

Normally, the QR code is printed on the label stuck on the back cover of the control panel.

- Tap → Manual Adding to enter the Add Device page. Enter the device serial No. with the Hik-Connect Domain adding type.

1. Tap to search the device.

Figure 4-34 Results Page

1. Tap Add on the Results page.
2. Enter the verification code and tap OK.
3. After adding completed, enter the device alias and tap Save.

4.4.4 Add Peripheral to the Control Panel

It is required to enter the activation name and the password login the control panel after it being added. The tampering alarm will not be detected within 5 minutes after you login the device as a setter and does not operate the device.

Before You Start

Make sure the control panel is disarmed.

Steps

i Note

Some control panel models do not support add zones or wireless devices remotely. You should add them to the control panel directly. For details, see the user manual of the wireless device.

1. On the device list, tap the security control panel and then log in to the device (if required) to enter the Partition page.
2. Tap to enter the Scan QR Code page.
3. Scan the QR code of the peripheral.

The QR code is usually on the back cover of the device.

1. Optional: If the QR code fails to be recognized, tap ☐ and enter the serial number of the device, and then select the device type.

The serial number is usually on the back cover of the device.

1. Tap Add.

• When the adding peripheral is a detector, the detector will be linked to the zone. You can view the detector information in the Zone tab.
• Up to 32 detectors can be linked to the zone.

The added peripheral will be listed in the Zone tab or the Peripheral Device tab.

One of the most important factors for a reliable wireless installation is the signal strength between a wireless device and the panel. If a device is out of range it will not be able to send events to the control panel therefore it is recommended that a signal strength test is performed before fixing devices into place. The control panel has advanced signal strength mechanism that operates by monitoring all inputs/bells on the web browser. The page will need to be re-freshed every time for a new test. See also Appearance-Function Button.

When performing a signal strength test it is recommended that the system is tested in the 'worst case scenario'. For example with all doors and windows closed.

4.4.5 Add Card

You can add card to the control panel. Use the card to arm, disarm, or clear alarm.

Steps

1. On the device list page, tap the security control panel and then log in to the device (if required) to enter the partition page.

Figure 4-35 Partition Page

1. Tap → User Management → Card/Tag Management to enter the Card/Tag Management page.

2. Tap +.

3. When hearing the voice prompt "Swipe Card", you should present the card on the control panel card presenting area.

When hearing a beep sound, the card is recognized.

1. Create a card name and tap Finish.

The name should contain 1 to 32 characters.

The card is displayed in the Card/Tag Management page.

4.4.6 Add Keyfob

You can add keyfobs to the control panel and control partition arming/disarming status. You can also clear alarm when an alarm is triggered.

Steps

Make sure the keyfob's frequency is the same as the control panel's.

1. On the device list page, tap the security control panel and then log in to the device (if required) to enter the control panel page.

2. Tap to enter the Scan QR Code page.

3. Tap Add Keyfob.
4. Follow the instruction on the page and press any key on the keyfob to add.
5. Create a name for the keyfob and tap Finish.

The keyfob is listed in the Wireless Device page.

1. Optional: You can view the keyfob's serial No. and you can also delete it.

4.4.7 User Management

Steps

1. On the device list page, tap the security control panel and then log in to the device (if required) to enter the control panel page.

2. Tap → User Management → User.

Figure 4-36 User Management

1. Tap Add User.

Figure 4-37 Add User

1. Select User Type. Enter User Name and Password.
2. Enter Keypad Password.

The keypad password +1 or -1 is the duress code. Use the duress code can operate the keyboard to arm and disarm normally and upload a duress alarm. For example, if the keypad password is 123456, the duress code is 123455 or 123457.

1. Tap Add to add the user.
2. Optional: Tap a user to edit the parameters. You can choose to enable the user or not. Select the linked partition and the permission.
3. Optional: Tap a user and tap Delete to delete the user.

Admin, installer and mabufacturer can not be deleted.

4.4.8 System Settings

System Option

On the device list page, tap the security control panel and then log in to the device (if required) to enter the control panel page.

Tap → System Option to set parameters.

For Option Management:

Figure 4-38 Option Management

Wireless Device Supervision

If the option is enabled, the system will detect status of all wireless devices.

System Fault Report

If the option is enabled, the device will upload report automatically when there is system faults.

Disable Function Key

If the option is enabled, all function keys will be disabled.

Siren Delay Time (Perimeter Alarm)

If you have set the perimeter zone, you can set the delayed time for the zone.

Note

The available time duration range is from 0 s to 600 s.

Alarm Duration

If you have set the perimeter zone, you can set the time duration of the alarm.

Note

The available time duration range is from 1 s to 900 s.

For Fault Check:

Figure 4-39 Fault Check

Detect Network Camera Disconnection

If the option is enabled, when the linked network camera is disconnected, an alarm will be triggered.

Panel Battery Fault Check

If the option is enabled, when battery is disconnected or out of charge, the device will upload events.

Wired Network Fault Check

If the option is enabled, when the wired network is disconnected or with other faults, the alarm will be triggered.

Wi-Fi Fault Check

If the option is enabled, when the Wi-Fi is disconnected or with other faults, the alarm will be triggered.

Cellular Network Fault Check

If the option is enabled, when the cellular data network is disconnected or with other faults, the alarm will be triggered.

SIM Card Fault Check

If the option is enabled, the alarm will be triggered for faults of the SIM card.

AC Power Down Check Time

The system checks the fault after the configured time duration after AC power down.

To compliant the EN 50131-3, the check time duration should be 10 s.

System Maintenance

On the device list page, tap the security control panel and then log in to the device (if required) to enter the control panel page.

Tap → System Maintenance to set parameters.

Reboot Device

The device will restore all parameters to the default settings.

Partly Restore

The device will restore to its default settings except for admin user information, wired network parameters, Wi-Fi network, detector information, and wireless device parameters.

Public Partition Configuration

On the device list page, tap the security control panel and then log in to the device (if required) to enter the control panel page.

Tap → Partition Management → Public Partition Configuration to set parameters.

Figure 4-40 Public Partition Configuration

After slide Enable, the partition 1 will be regarded as the public partition.

You can select linked partition as well.

4.4.9 Arm/Disarm the Zone

Arm or disarm the zone manually as you desired.

Axiom security control panel supports 4 partitions.

On the device list page, tap the security control panel and then log in to the device (if required) to enter the Partition page. You can swipe to the left or right to switch partitions.

Figure 4-41 Partition Page

Operations for a Single Partition

• Away: When all the people in the detection area leave, turn on the Away mode to arm all zones in the partition after the defined dwell time.
• Stay: When the people stays inside the detection area, turn on the Stay mode to arm all the perimeter burglary detection (such as perimeter detector, magnetic contacts, curtain detector in the balcony). At the meantime, the detectors inside the detection area are bypassed (such as PIR detectors). People can move inside the area and alarm will not be triggered.
• Disarm: In Disarm mode, all the zones in the partition will not trigger alarm, no matter alarm events happen or not.
• Clear Alarm: Clear all the alarms triggered by the zones of the partition.

Operations for All Partitions

• Away: When all the people in the detection area leave, turn on the Away mode to arm all zones in all partitions after the defined dwell time.
• Stay: When the people stays inside the detection area, turn on the Stay mode to arm all the perimeter burglary detection (such as perimeter detector, magnetic contacts, curtain detector in the balcony) set in all the zones of all partitions. At the meantime, the detectors inside the detection area are bypassed (such as PIR detectors). People can move inside the area and alarm will not be triggered.
• Disarm: In Disarm mode, all the zones of all partitions will not trigger alarm, no matter alarm events happen or not.
• Clear Alarm: Clear all the alarms triggered by the all the zones of all the partitions.

4.4.10 Bypass Zone

When the partition is armed, you can bypass a particular zone as you desired.

Before You Start

Link a detector to the zone.

Steps

1. On the device list page, tap the security control panel and then log in to the device (if required) to enter the Partition page.
2. Select a zone in the Zone tab to enter the settings page.
3. Select a zone and enter the Settings page.

Figure 4-42 Zone Settings Page

1. Enable Zone Bypass and the zone will be in the bypass status.

The detector in the zone does not detect anything and you will not receive any alarm from the zone.

4.4.11 Set Zone

After the detector is added, you can set the zone, including the zone name, the zone type, zone bypass, linked camera, stay/away status, the siren, and the silent zone. You can also view the detector serial No. (only device in 433 Hmz) and the detector type of the zone.

Steps

1. On the device list page, tap the security control panel and then log in to the device (if required) to enter the control panel page.

2. Tap Zone and then tap a zone in the Partition page to enter the zone settings page.

Figure 4-43 Zone Setting Page

1. Set the following parameters as you desired.

Zone Type

Select a zone type from the zone type list.

If you select Delayed Zone, you should select an entry delay (Entry Delay 1 or Entry Delay 2) on the pop-up page.

If you select Timeout Zone, you should select a timeout value or tap Custom to set a custom value.

Zone Bypass

Enable the function and the zone will be bypassed. No alarm will be received while the zone is bypassed.

Link Camera

You can link the zone to cameras. When an alarm is triggered, you can monitor the zone via the linked cameras.

Stay/Away

If this option is Enabled the zone will be auto bypassed when the alarm system is stay armed. To re-enable the zone deselect the option.

Chime

Enable the function and the zone will be start audible alarm when it is triggered.

Enable Silent Zone

Enable the function and no siren will be triggered if an event or alarm occurs.

4.4.12 Set Arming/Disarming Schedule

Set the arming/disarming schedule to arm/disarm a particular zone automatically.

On the device list page, tap the security control panel and then log in to the device (if required) to enter the control panel page.

Tap → Partition Management and select a partition, or tap ≡ on the Partition page to enter the Settings page.

Enable the auto arm/disarm function and set the auto arm time/auto disarm time. You can also set the late to disarm time, entry delay time, exit delay time, siren delay time, weekend exception and excepted holiday.

Figure 4-44 Arming or Disarming Schedule Page

Entry Delay 1

Entry Delay 2

Set a value for Entry Delay 1 and Entry Delay2. Entry delay is a time concept. If entry delay is configured for the delayed zone, when you enter an armed delayed zone, the zone alarm will not be triggered until the end of entry delay.

Note

After set value for Entry Delay 1 and Entry Delay 2, you should set the entry delay of a specific zone to the value of Entry Delay 1 or Entry Delay 2.

Exit Delay

Set exit delay for the delayed zone. If exit delay is configured for the delayed zone, after you arm the zone on the indoor unit, you can exit the zone without triggering alarm until the end of exit delay.

Auto Arm

Enable the partition to automatically arm itself in a specific time point.

Auto Arm Time

Set the schedule for the partition to automatically arm itself.

Late to Disarm

Enable the device to push a notification to the phone or tablet to remind the user to disarm the partition when the partition is still armed after a specific time point.

You should enable the Panel Management Notification function on the Web Client of Communication Parameters → Event Communication before enabling the Late to Disarm function.

Late to Disarm Time

Set the time point mentioned in Late to Disarm.

Weekend Exception

If enabled, Auto Arm, Auto Disarm, and Late to Disarm are disabled on the weekend.

Excepted Holiday

Enable the function and the zone will not be armed/disarmed in the holiday. You should set the holiday schedule after enabling.

Up to 6 holiday groups can be set.

4.4.13 Check System Status (Zone Status/Communication Status)

You can view the zone status and the communication status via the mobile client.

View Zone Status

In the Partition page, tap Zone to enter the Zone tab. You can view the each zone's status in the list.

Communication Mode

In the Partition page, tap → Device Information to enter the page. You can view the device communication status, including the battery, Ethernet network, Wi-Fi, mobile network, data usage and so on.

Enable Arming Process

In the Partition page, tap 📋 to enter the page. Slide to enable Enable Arming Process. After enabled, the device will auto detect its faults during the arming process. You can determine whether to continue arming or not if faults are detected.

EN Mode

the Partition page, tap 📋 to enter the page. Slide to enable EN Mode.

Note

The device will be auto rebooted when you turn on or turn off EN Mode.

4.4.14 Check Alarm Notification

When an alarm is triggered, and you will receive an alarm notification. You can check the alarm information from the mobile client.

Before You Start

• Make sure you have linked a zone with a detector.
• Make sure the zone is not bypassed.
• Make sure you have not enabled the silent zone function.

Steps

1. Tap Notification in the mobile client to enter the page.

Filter	Notification	Edit
Today
	Wireless Peripheral Ta... 11:58:31 From:DS-PWA32-HR(Q0019782...
	Motion Detection Alarm 06:49:17 From:DS-2CD2042WD-I(C20696...
	Motion Detection Alarm 06:48:17 From:DS-2CD2042WD-I(C20696...
	Motion Detection Alarm 06:47:12 From:DS-2CD2042WD-I(C20696...
	Motion Detection Alarm 06:44:13 From:DS-2CD2042WD-I(C20696...
	Motion Detection Alarm 06:43:12 From:DS-2CD2042WD-I(C20696...
	Motion Detection Alarm 06:41:12 From:DS-2CD2042WD-I(C20696...
	Motion Detection Alarm 06:39:12 From:DS-2CD2042WD-I(C20696...
Hik-Connect	Notification	More

Figure 4-45 Notification Page

All alarm notifications are listed in Notification page.

1. Select an alarm and you can view the alarm details.

Figure 4-46 Alarm Details

1. Optional: If the zone has linked a camera, you can view the playback when the alarm is triggered.

4.4.15 Set Network Camera Channel

Steps

1. On the device list page, tap the security control panel and then log in to the device (if required) to enter the control panel page.
2. Tap → Network Camera Channel.
3. Tap Add Channel.

1. Enter IP Address, Port, User Name and Password.

2. Tap 📄 to add channel.

3. Optional: Edit a channel.

1) Select a channel in the list.

Figure 4-48 Network Camera Settings

2) Tap to enetr the editing mode.
3) Edit parameters.
4) Tap to save.

1. Optional: Select a channel and tap Delete to delete it.

4.4.16 Set Event Video Settings

On the device list page, tap the security control panel and then log in to the device (if required) to enter the control panel page.

Tap → Event Video Settings to enter the page.

You need to select the video channel and set parameters.

Figure 4-49 Event Video Settings

Stream Type

Main Stream: Being used in recording and HD preview, it has a high resolution, code rate and picture quality.

Sub-Stream: It is used to transmit network and preview pictures as a video streaming with features of lower resolution, bit rate and picture quality.

Bitrate Type

Select the Bitrate type as constant or variable.

Resolution

Select the resolution of the video output

Bitrate

The higher value corresponds to the higher video quality, but the better bandwidth is required.

Before Alarm

Length of cached video before alarm.

After Alarm

Length of cached video after alarm.

4.4.17 Add a Camera to the Zone

You can link a camera to the zone to monitor the zone. You can view the alarm videos when an alarm is triggered.

Before You Start

Make sure you have installed the camera in the target zone and the camera has connected the same LAN as the security control panel's.

Steps

1. On the device list page, tap the security control panel and then log in to the device (if required) to enter the control panel page.
2. Tap Zone to enter the zone list page.
3. Select a zone to enter the zone settings page.
4. Tap Link Camera to enter the Link Camera page.

Figure 4-50 Link Camera Page

1. Select a camera in the available cameras, and tap Link.

Chapter 5 Operations

You can use the client keyfob, card, client software, or mobile client to do arming, disarming, bypass, and zone disabling.

5.1 Arming

You can use keypad, keyfob, card, clientsoftware, mobile client to arm your system.

After the arming command is sending to control panel, the sytem will check the detector status. If the detector is in fault, you will need to choose whether to arm the system with fault.

While the system is armed, the control panel will prompt the result in 5s, and upload the arming report.

graph TD
    A["User Arms the System"] -->|4s| B{Partition Status check}
    B -->|To be Armed| C{Detector Fault Check}
    C -->|No Fault| D{Exit Delay}
    C -->|with Fault| E{Arm with Fault?}
    E -->|No| F["Arming Failed"]
    E -->|Yes| D
    F --> G["System Armed"]
    E -->|Fault Occurred| D

Figure 5-1 Arming Process

Access level of Arming

The user in level 2 or 3 has the permission to arm or partly arm the system.

Arming Indication

The arming/disaring indicator keeps solid blue for 5s.

Reason of Arming Failure

• Intrusion detector triggered (excepts the detector on the exit route).
• Panic alarm device triggered.
• Tampering alarm occurred.
• Communication exception
• Main power supply exception
• Backup battery exception
• Alarm receiving fault
• Siren fault
• Low battery of the keyfob
• Others

Arming with Fault

While the arming is stopped with fault, user in level 2 has the permission to arm the system with fault (forced arming).

Fored arming only takes effect on the current arming operation.

The forced arming operation will be record in the event log.

5.2 Disarming

You can disarm the system with keypad, keyfob, card, client software, or mobile client.

Disarming Indication

The arming/disarming indicator flashes 30s while the user successfully disarm the system through the entry/exit route.

The system will report the disarming result after the operation completed.

Entry Delay Duration

Ensure that timer is no longer than 45 seconds in order to comply with EN50131-1.

Early Alarm

If either the intrusion or tampering alarm occurs on the enter/exit route when the control panel is in the status of entry delay, the control panel then enters the early alarm mode.

The early alarm duration can be set (> 30s).

The control panel will reports the alarm only if the alarm event lasts over the duration of early alarm with the addition of entry delay.

5.3 Use the Keyfob

The keyfod is used for away arming, stay arming, disarming, panic alarm, and clearing alarm.

Figure 5-2 Type I Keyfob

Table 5-1 Type I Keyfob Keys

No. Description
1 Indicator	Green: Successful OperationRed: Press the Key
2 Away Arming
3 Clearing Alarm
4 Stay Arming
5 Disarming
6 Panic Alarm (Duress Alarm)	Hold the key for 2 seconds, an alarm report will be send to the alarm center secretly without alerting.

Figure 5-3 Type II Keyfob

Table 5-2 Type II Keyfob Keys

No. Description
1 Arming (Lock)
2 Disarming( Unlock)
3 Combo-Function Key

Custom Combination Functions (except Arming + II and Disarming + I) : Away Arming, Stay Arming, Disarming, Panic Alarm, Clearing Alarm, Fault Inspection, and Arming Status Check. The following table shows the keyfob operation and responded indications.

Table 5-3 Type II Keyfob Operations and Indications

Keyfob Operation Result Voice Prompt Indication
Armed Away/Stay Arming Red LED Flashes Once
Arming Failed Arming failed. Green LED Flashes Once
Arming Beep in the first 5 seconds. Fault prompt after the beep for fault occurring		Green LED Flashes 9 Times
No Arming Permission Operation failed. The keyfob has no arming permission.		Yellow LED Flashes 4 Times
Fault Checking Finished No Voice Prompt Yellow LED Flashes 4 Times
Alarm Cleared	Alarm cleared	Green LED Flashes Once
No Permission for Clearing Alarm	Operation failed. The keyfob has no arming permission.	Yellow LED Flashes 4 Times
Disarmed	Disarmed	Green LED Flashes Once
Keyfob Operation Result Voice Prompt Indication
No Disarming Permission Operation failed. The keyfob has no arming permission.		Yellow LED Flashes 4 Times
Panic Alarm Uploaded Alarm Prompt Green LED Flashes Once
No Panic Alarm Permission Operation failed. The keyfob has no arming permission.		Yellow LED Flashes 4 Times

5.4 Use the Card

It is poissible to arm or disarm the system with the card.

While the system is not armed, present a valid card to the control panel to arm the system. While the system is armed, present a valid card to the control panel to disarm the system. The card operations and responding voice prompts are shown below.

Card Operation Result Voice Prompt
Armed with Enrolled Card Away/Stay Arming
Arming Failed with Enrolled Card Arming Failed
Start Arming with Enrolled Card	Beep in the first 5 seconds. Fault prompt after the beep for fault occurring
No Arming Permission for the Enrolled Card No Voice Prompt
Fault Checking Finished with the Enrolled Card No Voice Prompt
Disarming with Enrolled Card Disarmed
No Disarming Permission for the Enrolled Card No Voice Prompt
Unenrolled Card Operation	Invalid access

5.5 Use the Client Software

Steps

1. Download, install and register to the client software.

2. Add device in Device Management → Device.

Note

• Set the device port No. as 80.

• The user name and password when adding device are the activation user name and password.

• Click ☐ to enter the Remote Configuration page after the device is completely added,

5.5.1 Add Device to the Client Software

Before You Start

Activate the device and ensure that the device is on the same subnet as the PC.

Figure 5-4 Client Software Main Page

In the client software, go to Device Management → Device on the Maintenance and Management list. You can add devices to client software by several methods on the device management page. The following describes how to add devices through IP/Domain Name. For more information, see iVMS-4200 Client Software User Manual.

Steps

1. On the Device page, click Add.
2. Select IP/Domain as the adding mode, edit the device information, including Name, Address, Port, User Name, and Password.

Note

The port No. is 80.

1. Check Import to Group.
2. Click Add to add the device.

5.5.2 Add Device to the Client Software through Cloud P2P

Before You Start

Enter the prerequisites here (optional).

Steps

1. Click Device Management Device on the Maintenance and Management list to enter the page.

2. Log in the Cloud P2P account.

3. Click ☐ Not Logged in and select the region. Enter the user name and password on the pop-up window. Click Login .

4. Click Add, select the region and click Login on the pop-up window. Enter user name, password and click Login.

Login

User Name/Phone Number

Password

Login

Register

Allow to do the following:

Get your personal information.
Get your device information.

Figure 5-5 Login Cloud P2P Account

Note

• If you have added a device to your Cloud P2P account, the device will appear in the device list. If not, you need to add a device via cloud P2P or IP.

• After you exit your Cloud P2P account, the device you added to your Cloud P2P account will be remove.

• Click Add, select adding mode as Cloud P2P.

• Enter Serial No. and Verification Code or click Online Device to select a device.

Note

• The device should be on the same network segment as the computer so you can find it in the online device list.

• You can check DDNS and enter parameters to enbale it.

• Check Import to Group.

• Click Add.

5.5.3 Partition Operation

In the client software, click Security Control Panel → Partition to enter the page. You can control the selected partition, such as Away Arming, Stay Arming, Disarm and Clear Alarm.

Figure 5-6 Partition Operation

Click ☑ to enter the zone operation page. You can Bypass and Bypass Recovered the selected zones here.

5.5.4 Operate the Relay

In the client software, click Security Control Panel → Relay to enter the page. You can Enable or Close the selected relays.

Figure 5-7 Relay Operation

5.5.5 Operate the Siren

Steps

1. In the client software, click Security Control Panel → Siren to enter the page.

Figure 5-8 Siren Operation

1. You can Enable or Close the selected sirens.

5.6 Use the Web Client

Steps

1. Connect the device to the Ethernet.

2. Search the device IP address via the client software and the SADP software.

3. Enter the searched IP address in the address bar.

When using mobile browser, the default IP Address is 192.168.8.1. The device must be in the AP mode.

When connecting the network cable with computer directly, the default IP Address is 192.0.0.64

1. Use the activation user name and password to login.

Refer to Activation chapter for the details.

5.6.1 Add/Edit/Delete Card

You can add tag to the security control panel and you can use the card to arm/disarm the zone. You can also edit the tag information or delete the tag from the security control panel.

Steps

1. Click User Management → Card to enter the management page.
2. Click Add and place a card on the card area of the control panel.
3. Customize a name for the card in the pop-up window.
4. Select the card type and card linked partition.
5. Select the permission for the card.

You should allocate at least a permission for the card.

1. Click OK and the tag information will be displayed in the list.

The card supports at least 20-thousand serial numbers.

1. Optional: Click and you can change the card name.

2. Optional: Delete a single card or check multiple cards and click Delete to delete cards in batch.

5.6.2 Add/Edit/Delete Keyfob

You can add keyfob to the security control panel and you can control the security control panel via the keyfob. You can also edit the keyfobinformation or delete the keyfob from the security control panel.

Steps

1. Click User Management → Keyfob to enter the Keyfob Management page.

Figure 5-9 Keyfob Management

1. Click Add and press any key on the keyfob.
2. Set the keyfob parameters.

Name

Customize a name for the keyfob.

Permission Settings

Check different items to assign permissions.

Single Key Settings

Select from the drop-down list to set I key and II key's functions

Combination Keys Settings

Select from the drop-down list to set combination keys' functions.

1. Click OK.
2. Optional: Click ☑ to edit the keyfob information.
3. Optional: Delete a single keyfob or check multiple keyfobs and click Delete to delete the keyfobs in batch.

5.6.3 Add/Edit/Delete User

Administrator can add user to the security control panel, edit the user information, or delete the user from the security control panel. You can also assign different permissions to the new user.

Steps

1. Click User Management → User to enter the User Management page.

2. To compliant the EN requirement, slide the block to enable the installer and manufacturer.

i Note

• The default password of the installer is installer12345, and the default password of the manufacturer is hik12345. These codes will have to be changed when first connected.
• The Italian user name of admin is admin.

Table 5-5 User Name of Installer

Language User Name	Language User Name
English installer Russian монтажник
Italian installatore French installateur
Polish instalator Spanish instalador
German errichter Portuguese instalador
Turkish	kurulumcu	Czech	technik

3. Click Add.

1. Set the new user's information in the pop-up window, including the user type, the user name, and the password.

Figure 5-10 Add User Page

1. Set the keypad password (numeric, 8\~16 characters).

i Note

The keypad password +1 or -1 is the duress code. Use the duress code can operate the keyboard to arm and disarm normally and upload a duress alarm. For example, if the keypad password is 123456, the duress code is 123455 or 123457

1. Check partitions
2. Check the check boxes to set the user permission.

The user can only operate the assigned permissions.

1. Click OK.
2. Optional: Enable the user in the Enable User column to allow the enabled user operating the device.
3. Optional: Select an user and click Edit and you can edit the user's information and permission.
4. Optional: Delete a single user or check multiple users and click Delete to delete users in batch.

i Note

The admin, the installer and the manufacture cannot be deleted.

5.6.4 Check Status

After setting the zone, repeater, and other parameters, you can view their status.

Click Status. You can view the status of zone, relay, siren, keypad, card reader, battery, and communication.

• Zone: You can view the zone status, alarm status, detector battery capacity, and signal strength.
- Siren: You can view siren status, battery status, and signal strength.
- Relay: You can view relay status, battery status, and signal strength.
- Keypad: You can view keypad status, battery status, and signal strength.
- Card Reader: You can view card reader status, battery status, and signal strength.
- Battery: You can view the battery charge.
- Communication: You can view the wired network status, Wi-Fi status, Wi-Fi signal strength, GPRS/3G/4G network status, used data, and cloud connection status.

Appendix A. Trouble Shooting

A.1 Communication Fault

A.1.1 IP Conflict

Fault Description:

IP that the panel automatically acquired or set is same as other devices, resulting in IP conflicts.

Solution:

Search the current available IP through ping. Change the IP address and log in again.

A.1.2 Web Page is Not Accessible

Fault Description:

Use browser to access web pages and display Inaccessible.

Solutions:

1. Check whether the network cable is loose and the panel network is abnormal.

2. The panel port has been modified. Please add a port to the web address for further access.

A.1.3 Hik-Connect is Offline

Fault Description:

The web page shows that the Hik-Connect is offline.

Solution:

Network configuration of the panel is error, unable to access extranet.

A.1.4 Network Camera Drops off Frequently

Fault Description:

System reports multiple event logs of IPC disconnection and connection.

Solution:

Check whether the network communication or camera live view is proper.

A.1.5 Failed to Add Device on APP

Fault Description:

When using APP to add devices, it is prompted that the device fails to be added, the device could not be found, etc.

Solution:

Check the web page: whether the Hik-Connect is offline.

A.1.6 Alarm Information is Not Reported to APP/4200/Alarm Center

Fault Description:

After the alarm is triggered, the app/4200/ alarm center does not receive the alarm message.

Solution:

"Message push" - "alarm and tamper-proof notice" is not enabled. You should enable "alarm and tamper-proof notice".

A.2 Mutual Exclusion of Functions

A.2.1 Unable to Enter Registration Mode

Fault Description:

Click the panel function key, and prompt key invalid.

Solution:

The panel is in "AP" mode. Switch the panel to "station" mode, and then try to enter the registration mode again.

A.2.2 Unable to Enter RF Signal Query Mode

Fault Description:

Double-click the control panel function key, and the prompt button invalid.

Solution:

The panel is in "AP" mode. Solution: switch the panel to "station" mode, and then try to enter the RF signal query mode again.

A.3 Zone Fault

A.3.1 Zone is Offline

Fault Description:

View status of zones which displays offline.

Solution:

Check whether the detector reports undervoltage. Replace the detector battery

A.3.2 Zone Tamper-proof

Fault Description:

View status of zones which displays tamper-proof.

Solution:

Make tamper-proof button of the detector holden.

A.3.3 Zone Triggered/Fault

Fault Description:

View status of zones which displays triggered/fault.

Solution:

Reset the detector.

A.4 Problems While Arming

A.4.1 Failure in Arming (When the Arming Process is Not Started)

Fault Description:

When the panel is arming, prompt arming fails.

Solution:

The panel does not enable "forced arming", and when there is a fault in the zone, the arming will fail. Please turn on the "forced arming" enable, or restore the zone to the normal status.

A.5 Operational Failure

A.5.1 Failed to Enter the Test Mode

Fault Description:

Failed to enable test mode, prompting "A fault in the zone".

Solution:

Zone status, alarm status or zone power is abnormal.

A.5.2 The Alarm Clearing Operation on the Panel Does Not Produce the Alarm Clearing Report

Fault Description:

The alarm clearing operation on the panel does not produce the alarm clearing report.

Solution:

In the absence of alarm, no report will be uploaded for arm clearing.

A.6 Mail Delivery Failure

A.6.1 Failed to Send Test Mail

Fault Description:

when configure the mail information, click "test inbox" and prompt test fails.

Solution:

Wrong configuration of mailbox parameters. Please edit the mailbox configuration information, as shown in table 1/1.

A.6.2 Failed to Send Mail during Use

Fault Description:

Check the panel exception log. There is "mail sending failure".

Solution:

The mailbox server has restricted access. Please log in to the mailbox to see if the mailbox is locked.

A.6.3 Failed to Send Mails to Gmail

Fault Description:

The receiver's mailbox is Gmail. Click "Test Inbox" and prompt test fails.

1. Google prevents users from accessing Gmail using apps/devices that do not meet their security standards.

Solution:

Log in to the website (https://www.google.com/settings/security/lesssecureapps), and "start using access of application not safe enough". The device can send mails normally.

1. Gmail does not remove CAPTCHA authentication.

Solution: Click the link below, and then click "continue" (https://accounts.google.com/b/0/displayunlockcaptcha).

A.6.4 Failed to Send Mails to QQ or Foxmail

Fault Description:

The receiver's mailbox is QQ or foxmail. Click "Test Inbox" and prompt test fails.

1. Wrong QQ account or password.

Solution:

the password required for QQ account login is not the password used for normal login. The specific path is: Enter the email account → device → account → to generate the authorization code, and use the authorization code as the login password.

1. SMTP login permission is needed to open.

A.6.5 Failed to Send Mails to Yahoo

Fault Description:

The receiver's mailbox is yahoo. Click "test inbox" and prompt test fails.

1. The security level of mailbox is too high.

Solution:

Go to your mail account and turn on "less secure sign-in".

A.6.6 Mail Configuration

Table A-1 Mail Configuration

Mail Type Mail Server SMTP Port Protocols Supported
Gmail smtp.gmail.com 587 TLS/STARTTLS (TLS)
Outlook smtp.office365.com587 STARTTLS (TLS)
Hotmail smtp.office365.com587 STARTTLS (TLS)
QQ smtp.qq.com 587 STARTTLS (TLSv1.2)
Yahoo smtp.mail.yahoo.com 587 STARTTLS (TLSv1.2)
126 smtp.126.com	465 SSL/TLS
Sina smtp.sina.com 25/465/587 SSL/TLS/STARTTLS			(SSL/TLS)
iNoteAbout mail configuration:SMTP portDefault to use port 25 without encryption, or using port 465 if SSL/TLS is used. Port 587 is mainly used for STARTTLS protocol mode.The STARTTLS protocol mode that is usually used by default when selecting TLS.User nameUser name of Outlook and Hotmail require full names, and other email require a prefix before @.

Appendix B. Input Types

Table B-1 Input Types

Input Types Operations
Instant Zone The system will immediately alarm when it detects triggering event after system armed.Audible Response Trigger the system sound and siren.Voice Prompt: Zone X alarm.
Perimeter Zone The system will immediately alarm when it detects triggering event after system armed.Audible Response: Trigger the system sound and siren. There is a configurable interval between alarm and siren output, which allows you to check the alarm and cancel the siren output during the interval.Voice Prompt: Zone X perimeter alarm.
Delayed Zone The system provides you time to leave through or enter the defense area without alarm.Audible Response: Trigger the system sound and siren.Voice Prompt: Zone X alarm.
Follow Zone The zone acts as delayed zone when it detects triggering event during system Entry Delay, while it acts as instant zone otherwise.Audible Response: Trigger the system sound and siren.Voice Prompt: Zone X follow alarm.
24H Silence Zone	The zone activates all the time without any sound/siren output when alarm occurs.Audible Response: No system sound (voice prompt or siren).
Panic Zone The zone activates all the time.Audible Response: Trigger the system sound and siren.Voice Prompt: Zone X panic alarm.
Fire Zone	The zone activates all the time with sound/siren output when alarm occurs.Audible Response: Trigger the system sound and siren.Voice Prompt: Zone X fire alarm.
Gas Zone	The zone activates all the time with sound/siren output when alarm occurs.Audible Response: Trigger the system sound and siren.Voice Prompt: Zone X gas alarm.
Medical Zone	The zone activates all the time with beep confirmation when alarm occurs.Audible Response: Trigger the system sound and siren.Voice Prompt: Zone X medical alarm.
Timeout Zone	The zone activates all the time. The zone type is used to monitor and report the "ACTIVE" status of a zone, but it will only report and alarm this status after the programmed time has expired (1 to 599) seconds.
Disabled Zone	Alarms will not be activated when the zone is triggered or tampered.Audible Response: No system sound (voice prompt or siren).
Virtual Zone (Keypad/Keyfob) The system will immediately alarm when it detects triggering event after system armed.Audible Response: Trigger the system sound and siren.Voice Prompt: Buzzer beeps.
Tamper Alarm The system will immediately alarm when it detects triggering event after system armed.Audible Response: Trigger the system sound and siren.Voice Prompt: Zone X tampered.
Link Trigger the linked device when event occurs.e.g. The output expander linked relays will be enabled when the control panel is armed.
Arm When armed: Voice prompt for fault. You can handle the fault according to the voice prompt.System sound for arming with card or keyfob.Voice prompt for fault. You can handle the fault according to the voice prompt.Fault event displays on client. You can handle the fault via client software or mobile client.Voice Prompt: Armed/Arming failed.

Appendix C. Output Types

Table C-1 Output Types

Output Types ActiveRestore
Arming	Arm the control panel	After the configured output delay
Disarming	Disarm the control panel	After the configured output delay
Alarm When alarm event occurs.	The alarm output will be activated after the configured exit/enter delay.	After the configured output delay, disarm the control panel or clear alarm
Zone Linkage When alarm event	occurs, the linked relay will output alarm siganl.	After the configured output duration
Manual OperationEnable relays	manually Over the triggering time	or disable the relays manually

Appendix D. Event Types

Table D-1 Event Types

Event Types Custom Default 1		(client software notification)	Default 2 (alarm receiving center 1/2)	Default 3 (mobile client)	Default 4 (telephone)
Alarm and Tamper	×/
Life Safety Event	×/
System Status ×/×××
Panel Management	×/×××

Appendix E. Access Levels

Level Description
1 Access by any person;	for example the general public.
2 User access by an operator; for example customers (systems users).
3 User access by an engineer; for example an alarm company professional.
4 User access by the manufacturer of the equipment.

Table E-1 Permission of the Access Level

FunctionPermission
	1 2 3		a	4^b
Arming No Yes Yes No
Disarming No Yes Yes No
Restoring/Clearing Alarm No Yes Yes No
Entering Walk Test Mode No Yes Yes No
Bypass(zone)/Disabling/Force Arming No Yes Yes No
Adding/Changing Verification Code No Yes		d	Yesd	Yesd
Adding/Editing Level 2 User and Verification Code	No Yes Yes No
Adding/Editing Configuration Data	No	No	Yes	No
Replacing software and firmware	No	No	No	Yes

i Note

^a By the condition of being accredited by user in level 2. ^b By the condition of being accredited by user in level 2 and level 3. ^d Users can only edit their own user code.

• The user level 2 can assign the login permission of the controller to the user level 3 or level 4 in the settings page.
• The user level 2 should assign permissions to the user level 3 if the user level 3 wants to login the controller remotely.
• When the controller is bypassed, the user level 3 can login the controller without the permission assignment of the user level 2.

- When the controller is bypassed, the user level 3 can login the controller without the permission assignment of the user level 2.

- The user level 4 can login the controller only when the user level 2 or level 3 has assigned permissions to the user level 4.

Appendix F. SIA and CID Code

Table F-1 SIA and CID Code

SIA Code CID Code Description
BA E130 Burglary Alarm
BH R130 Burglary Alarm Restored
HA E122 Silent Panic Alarm
HH R122 Silent Panic Alarm Restored
NA E780 Timeout Alarm
BH R780 Timeout Alarm Restored
PA E120 Panic Alarm
PH R120 Panic Alarm Restored
BA E131 Perimeter Alarm
BH R131 Perimeter Alarm Restored
BA E134 Entry/Exit Alarm
BH R134 Entry/Exit Alarm Restored
TA E137 Device Tampered
TR R137 Device Tamper Restored
TA E383 Detector Tampered
TR R383 Detector Tamper Restored
TA E321 Wireless Siren Tampered
TR R321 Wireless Siren Tamper		Restored
TA E334 Wireless Repeater Tampered
TR R334 Wireless Repeater Tamper		Restored
ES E341 Expander or Wireless Device		Tampered
EJ R341 Expander or Wireless Device		Tamper Restored
PA E120 Keypad/Keyfob Panic Alarm
MA E100 Medical Alarm
MH R100 Medical Alarm Restored
GA E151 Gas Leakage Alarm
GH R151 Gas Leakage Alarm Restored
FA E110 Fire Alarm
FH R110 Fire Alarm Restored
OP E401 Disarming
CL R401 Away Arming
OA E403 Auto Disarming
CA R403 Auto Arming
BC E406 Alarm Clearing
CL R441 Stay Arming
CD E455 Auto Arming Failed
BB E570 Zone Bypassed
BU R570 Zone Bypass Restored
CT E452 Late to Disarm
AT	E301 AC Power Loss
AR R301 AC Power Restored
YT	E302 Low System Battery
YR R302 Low System Battery Restored
XT E384 Low Keyfob Battery
XR R384 Low Keyfob Battery Restored
YM	E311 Battery Fault
YR R311 Battery Fault Restored
DK E501 Keypad Locked
DO	R501 Keypad Unlocked
TS E607 Test Mode Entered
TE	R607 Test Mode Exited
RN E305 Control Panel Reset
UY E321 Wireless Siren Disconnected
UJ R321 Wireless Siren Connected
UY E381 Wireless Detector		Disconnected
UJ R381 Wireless Detector Connected
XT E384 Wireless Detector Low Voltage
XR R384 Normal Wireless Detector		Voltage
ET E333 Expander or Wireless Device		Disconnected
ER R333 Expander or Wireless Device		Connected
UY E334 Wireless Repeater		Disconnected
UJ R334 Wireless Repeater Connected
NT E352 Cellular Data Network		Disconnected
NR R352 Cellular Data Network		Connected
NT E352 SIM Card Exception
NR R352 SIM Card Restored
NT E352 Network Flow Exceeded
NT E351 IP Address Conflicted
NR R351 Normal IP address
NT E351 Wired Network Exception
NR R351 Normal Wired Network
NT E351 Wi-Fi Communication Fault
NR R351 Wi-Fi Connected
XQ E344 RF Signal Exception
XH R344 Normal RF Signal
/E306 Expander Deleted
/R306 Expander Added
/E306 Detector Deleted
/R306 Detector Added
/E306 Wireless Repeater Deleted
/R306 Wireless Repeater Added
/E306 Wireless Siren Deleted
/R306 Wireless Siren Added
BA E130 Burglary Alarm
BH R130 Burglary Alarm Restored
XT E338 Low Wireless Device Battery
XR R338 Low Wireless Device Battery		Restored
YC E354 Uploading Report Failed
YK R354 Report Uploading Restored
LB E627 Programming Mode Entered
LX E628 Programming Mode Exited
CI E454 Arming Failed
/R250 Patrol
/E306 Wireless Device Deleted
/R306 Wireless Device Added
XT E384 Low Wireless Siren Battery
XR R384 Low Wireless Siren Battery		Restored
NT E351 Wired Network/Wi-Fi ATP		Failed
NR R351 Wired Network/Wi-Fi ATP		Restored
NT E352 Cellular Network ATP Failed
NR R352 Cellular Network ATP Restored

Appendix G. Device in EN Certificate Standard/Basic Standard

Table G-1 User Permission in EN Standard

FunctionUser Permission in EN Standard
	Level 1 Level 2 Level 3 Level 4
	Any Body Basic	User Administrator	or Installer Manufacturer
Arming x According to		the configured permission	x
Disarming x According to		the configured permission	x
Alarm Clearing x According to		the configured permission	x
Walk Test x According to		the configured permission	x
Log Query x According to		the configured permission	x
Bypass/ Disabling/ Mandatory Arming	x According to	the configured permission	x
Adding/ Changing Authentication Code	x According to	the configured permission
Adding/ Deleting Level 2 User and Authentication Code	x According to	the configured permission	x
Adding/Editing Location	x x x √ x
Exchange Programming/Firmware	x x x x √

Table G-2 User Permission in Basic Standard

FunctionUser Permission in Basic Standard
	Level 1 Level 2	Level 3 Level 4
	Any Body Basic	User Administrator	or Installer Manufacturer
Arming x According to		the configured permission
Disarming x According to		the configured permission
Alarm Clearing x According to		the configured permission
Walk Test	x According to	the configured permission
Log Query	x According to	the configured permission
Bypass/Disabling/Mandatory Arming	x According to	the configured permission			x
Adding/Changing Authentication Code	x According to	the configured permission
Adding/Deleting Level 2 User and	x According to	the configured permission
Authentication Code
Adding/ Editing Location	x x v v x
Exchange Programming/ Firmware	x x v v v

See Far, Go Further