Husky Air C3W - Security Camera EZVIZ - Free user manual and instructions

Product Type	IP Security Camera
Brand	EZVIZ
Model	Husky Air C3W
Video Resolution	1920 x 1080 pixels (Full HD)
Night Vision	Yes, up to 30 meters
Viewing Angle	130° (diagonal)
Two-way Audio	Yes, built-in microphone and speaker
Motion Detection	Yes, with push alerts
Power Supply	DC 12V / 1A power adapter (included)
Connectivity	Wi-Fi 2.4 GHz (IEEE 802.11b/g/n) and Ethernet RJ45
Local Storage	microSD card up to 256 GB (not included)
Cloud Storage	Compatible with EZVIZ Cloud
Protection Rating	IP66 (weather resistant)
Dimensions (L x W x H)	82 x 82 x 120 mm
Weight	280 g (with cable)
Operating Temperature	-30 °C to 60 °C
Mounting	Wall or ceiling (bracket and screws included)
Mobile App	EZVIZ (iOS and Android)
Voice Assistant	Compatible with Amazon Alexa and Google Assistant
Warranty	2 years

Frequently Asked Questions - Husky Air C3W EZVIZ

How to reset the Husky Air C3W camera?

Press and hold the RESET button for 5 seconds while the camera is powered on. The camera will beep and restart.

Which microSD card is compatible?

The camera accepts microSD cards up to 256 GB (FAT32 format). Insert the card with the slot facing downward.

How to connect the camera to my Wi-Fi network?

Download the EZVIZ app, create an account, then tap '+' to scan the QR code on the camera. Follow the wizard to connect your camera to a 2.4 GHz Wi-Fi network.

Is the camera waterproof?

Yes, it has an IP66 rating, making it resistant to rain and dust. It can be installed outdoors.

Can I use the camera without a cloud subscription?

Yes, you can insert a microSD card for local storage. The EZVIZ cloud subscription is optional for advanced features.

How to install the camera on the ceiling?

Use the provided drilling template to mark holes. Drill, insert wall plugs, then secure the base with screws. Screw the camera onto the base and adjust the angle by loosening the adjustment screw.

What to do if the camera fails to connect to Wi-Fi?

Make sure your router is broadcasting on the 2.4 GHz band (temporarily disable 5 GHz). Reset the camera and try again.

Does the camera work with Alexa or Google Home?

Yes, it is compatible with Amazon Alexa and Google Assistant. Enable the EZVIZ skill in the respective app.

What is the warranty period?

The warranty is 2 years from the date of purchase, covering defects in materials and workmanship. Contact [e-mail] for any claims.

How to clean the camera?

Unplug the power. Use a soft dry cloth to clean the housing and lens. Do not use abrasive products or solvents.

USER MANUAL Husky Air C3W EZVIZ

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Quick Start Guide

COPYRIGHT ©2018 Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries. ALL RIGHTS RESERVED.

About this Manual

The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the ™ website (http://www.ezvizlife.com).

Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be "Hikvision"). This user manual (hereinafter referred to be "the Manual") cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.

Trademarks Acknowledgement

ezviz™, ™, and other Hikvision's trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED "AS IS", WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HIKVISION'S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE PURCHASE PRICE THE PRODUCT.

HIKVISION does not undertake any liability for personal injury or property damage, as the result of product interruption or service termination cause by: a) improper installation or usage other than as requested; b) the protection of national or public interests; c) Force Majeure; d) yourself or the third party, including not limitation, using any third party's products, software, applications, and among others.

REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

The purpose of the Products is to provide an adequate warning in the event of illegal encroachment in certain area; however, the proper installation of the Products will not eliminate, but only reduce, that accidents will not occur or that there will be no personal injury or property loss as a result. You are highly recommended to raise your vigilance and strengthen the safety awareness in the daily life.

SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. YOU FUTHER AGREE THAT THIS PRODUCT IS ONLY FOR CIVIL USE, AND HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES, SUCH AS THIRD PARTY RIGHTS INFRINGEMENT, MEDICAL TREATMENT, SAFETY EQUIPMENT OR OTHER SITUATIONS WHERE THE PRODUCT FAILURE COULD LEAD TO DEATH OR PERSONAL INJURY, OR WEAPON OF MASS DESTRUCTION, CHEMINICAL AND BIOLOGICAL WEAPON, NUCLEAR EXPLOSION, AND ANY UNSAFE NUCLEAR ENERGY USES OR ANTI-HUMANITY USAGES. YOU SHOULD UNDERTAKE ALL RESPONSIBILITIES FOR LOSSES OR DAMAGES RESULTING FROM THE ABOVE USAGES WHATSOEVER. IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE LATER PREVAILS.

Regulatory Information

FCC Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.

Note: This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.

Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This equipment should be installed and operated with a minimum distance 20cm between the radiator and your body.

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device.

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or

lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the Radio Equipment Directive 2014/53/EU, the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU.

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2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info.

2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info.

EC DECLARATION OF CONFORMITY

Hereby, Hangzhou Hikvision Digital Technology Co., Ltd. declares that the radio equipment type [CS-CV310] is in compliance with Directive 2014/53/EU.

The full text of the EC DECLARATION OF CONFORMITY is available at the following web link:

http://www.ezvizlife.com/declaration-of-conformity.

Safety Instruction

Due to the product shape and dimension, the name and address of the importer/manufacturer are printed on the package.

SAVE THIS MANUAL FOR FUTURE REFERENCE

Operations

Step 1

Power-on

Connect the camera and power socket to power on the camera.

Step 2

Camera Setup

1 Create an user account.

• Connect your mobile phone to Wi-Fi.
• Download and install the EZVIZ app by searching "EZVIZ" in App Store and Google Play™.
• Launch the app and register an EZVIZ user account following the start-up wizard.

2 Add a camera to EZVIZ.

• Log in the EZVIZ app.
• On the Home screen, tap “+” on the upper-right corner to go to the scan QR code page.

- Scan the QR code on the body of the camera.

- Follow the EZVIZ app wizard to finish Wi-Fi configuration.

You can also select wired connection.

Step 1: connect the camera to the router with a network cable.

Step 2: add the camera to EZVIZ app by scanning its QR code.

- Hold the RESET button for 5 seconds when camera is running if either adding cameras or Wi-Fi connection fails.

- If your product is 2.4GHz only, we kindly recommend you switch off router's 5GHz first to proceed adding process.

Step 3

Camera Installation

You can install the camera on the wall or ceiling.

Make sure the wall is strong enough to withstand three times the weight of the camera.

1 Installing the Camera

• Place drill template onto the surface you have chosen to mount the camera.
  -(For the cement wall/ceiling only) Drill screw holes according to the template, and insert three expansion screws.
• Use three metal screws to fix the camera base according to the template.

2 Adjusting the Surveillance Angle

• Loosen the adjusting screw.
• Adjust the surveillance angle as your desired place.
• Tighten the adjusting screw.

Make sure the microSD card slot facing downward.

EN

Appendix

Box Content

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Coiled cable or connector with two connectors (no text or symbols visible)

Internet Camera x1 Power Adapter x1

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Mounting Template x1 Screw Kit x1 Waterproof Kit x1 Quick Start Guide x1

Basics

Name Description

MIC For audio in.

Speaker For audio out.

LED Indicator • Solid Red: Camera is starting up.

• Slowly Flashing Red: Wi-Fi connection has failed.
• Fastly Flashing Red: Device exception (e.g. MicroSD card error).
• Solid Blue: Video is being viewed or played back in EZVIZ App.
• Flastly Flashing Blue: Camera is ready for the Wi-Fi connection.
• Slowly Flashing Blue: Camera is running properly.

MicroSD Card Slot MicroSD card not included in the Box Contents. Recommended compatibility: Class 10, Max.128GB. After inserting the microSD card, initialize it in the EZVIZ app, and then video files can be stored in the SD card.

RESET Hold the RESET button for 5 seconds when the camera is running. The camera restarts, and resets all parameters to default.

Power Input 1A

--- 12V

Troubleshooting

EN

Q: "The device is offline." or "The device is not registered." prompts when adding the camera by EZVIZ app.

A: 1. Make sure the network, that the camera is connected to, is normal and the DHCP of router is enabled.
2. Hold down the RESET button for 5 seconds to reset the parameters if you manually changed the network parameters.

Q: How to use the microSD card for local storage?

A: 1. Make sure there is a microSD card inserted and the camera is added to your EZVIZ account. Log in the EZVIZ app and enter the "Device Details" interface, if the "Initialize Storage Card" button appears, you need to initialize the microSD card first.
2. The microSD card recording for the motion detection is enabled by default.

Q: The mobile phone cannot receive alarm prompts when the camera is online.

A: 1. Make sure the EZVIZ app is running on your mobile phone and the Motion Detection Notification is enabled.
2. For Android system, make sure the app is running in background; and for iOS, enable the message push function in "Settings > Notification".
3. If still no alarm prompts, hold down the RESET button for 5 seconds restore the camera settings.

Q: Live view or playback failed.

A: Make sure your network is well connected. Viewing live video needs a good bandwidth. You can refresh the video, or change a network and try again.

Q: How to connect to another Wi-Fi?

A: Hold the RESET button on the camera for 5 seconds to reset and restart the camera and reconnect the Wi-Fi about 1 minute later.

For detailed information, please visit www.ezvizlife.com.

Kamera einrichten

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Instellen camera

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Konfiguracja kamery

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Настройка камеры

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Ρύθμιση κάμερας

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Nastavení kamery

CZ

Nastavenie kamery

SK

Configurare cameră

RO

Kamerabeállítás

HU

PT

Oppsett av kamera

1 Opprett en brukerkonto.

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NO

SW

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DK

Kameran määritys

1 Luo käyttäjätili.

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FI

LIMITED WARRANTY

Thank you for purchasing EZVIZ products. This limited warranty gives you, the original purchaser of the EZVIZ product, specific legal rights. You may also have other legal rights that vary by state, province or jurisdiction. The disclaimers, exclusions, and limitations of liability under this limited warranty will not apply to the extent prohibited by applicable law. No distributor, reseller, agent, or employee is authorized to make any medication, extension, or addition to this limited warranty.

Your EZVIZ product is warranted for a period of two (2) years from the date of purchase against defects in materials and workmanship, or such longer period as may be required by law in the country or state where this product is sold, when used normally in accordance with user manual.

You can request warranty service by emailing us at [e-mail].

For any defective EZVIZ products under warranty, HANGZHOU HIKVISION DIGITAL TECHNOLOGY CO., LTD. ("the Company") will, at its option, (i) repair or replace your product free of charge; (ii) exchange your product with a functional equivalent product; (iii) or refund the original purchase price, provided you provide the original purchase receipt or copy, brief explanation of the defect, and return the product in its original packaging. At the sole discretion of the Company, repair or replacement may be made with a new or refurbished product or components. This warranty does not cover the postal cost, insurance and any other incidental charges incurred by you in returning the product.

Except where prohibited by applicable law, this is your sole and exclusive remedy for breach of this limited warranty. Any product that has either been repaired or replaced under this limited warranty will be covered by the terms of this limited warranty for the longer of ninety (90) days from the date of delivery or the remaining original warranty period.

This warranty does not apply and is void:

• If the warranty claim is made outside the warranty period or if the proof of purchase is not provided.
• For any malfunction, defect or failure caused by or resulting from the evidence of impact, mishandling tampering, use contrary to the applicable instruction manual, incorrect power line voltage, accident, loss, theft, fire, flood or other Acts of God, shipping damage or damage resulting from repairs performed by unauthorized personnel.
• For any consumable parts, such as batteries, where the malfunction is due to the normal aging of the product.
  • Cosmetic damage, including but not limited to scratches, dents and broken plastic on ports.
  • Any software, even if packaged or sold with EZVIZ hardware.
  • For any other damages free from defects in material or workmanship.
  • Routine cleaning, normal cosmetic and mechanical wear and tear.

Please do not hesitate to contact your seller, or send e-mails to us [e-mail], with any questions.

COPYRIGHT ©2018 HANGZHOU HIKVISION DIGITAL TECHNOLOGY CO., LTD. ALL RIGHTS RESERVED.

BESCHRÄNKTE GARANTIE

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