Strada HM - Electric bike Victesse - Free user manual and instructions

Product Type	Electric Bike
Motor Location	Front wheel (freewheel motor)
Battery Type	Lithium-ion
Battery Voltage	36V (typical)
Charging Time	4-6 hours (full charge)
Display Options	Left-handlebar integrated or central display with left control
Pedal Assist Modes	1-9 levels
Walk Assist Speed	6 km/h
Maximum Assisted Speed	25 km/h (legal limit)
Wheel Diameter	700C (default)
Gears	3, 7, or 8 speed (twist shifter)
Handlebar Adjustment	Tool-free or Allen wrench adjustable
Saddle Adjustment	Quick-release lever or Allen wrench
Lighting	Front and rear lights; rear battery-powered, front switched via display
Battery Charge Indicator	4 LEDs on battery, plus display battery meter
Error Code Display	Yes, codes 0-9 defined
Monthly Maintenance	Inspect headset, tires, pedals, brakes, spokes, lighting, wheels, seat post, handlebar stem
Annual Maintenance	Service at local center
Cleaning	Garden hose and cloth; no pressure washer
Weight	Approximately 22 kg (estimated)

Frequently Asked Questions - Strada HM Victesse

How do I charge the battery?

Use the supplied charger. The battery can remain on the bike or be removed. Charging time is about 4-6 hours. The charger LED is red during charging and turns green when fully charged. It is safe to leave the charger plugged in after full charge.

How do I turn on the display?

Ensure the battery is turned on by turning the key to the horizontal 'on' position. Then press and hold the Mode M button (on left-handlebar control) or the On/Off button (central display) for 2-3 seconds.

How do I adjust the handlebar?

For tool-free adjustment: push the slider up, lift the large lever, adjust position, then lock the lever. For tool-adjustable stem: use an Allen wrench to loosen socket-head screws, adjust, then retighten. Ensure the handlebar is centered and fully locked before riding.

What do error codes mean?

Error codes 0-9 indicate specific issues such as short circuit (1), pedal sensor fault (2), motor power problem (3), motor housing defect (4), brake problem (5), low voltage (6), motor shutdown (7), communication error with controller (8), or display (9). Restart by removing the battery to recalibrate.

How do I use walk assist?

Press and hold the Minus button for a few seconds. The motor will push the bike at up to 6 km/h. Release the button to stop. Never use walk assist while riding.

How do I change gears?

Use the twist shifter on the right handlebar. Turn away from you to downshift (lower gear), towards you to upshift (higher gear). Start in a low gear and low assist mode for a smoother ride.

How do I maintain the battery?

Charge the battery every 2 months if not in use. Avoid complete discharge. Charge at room temperature for best efficiency. The battery can be charged at any charge level, but occasional full discharge/recharge is recommended. Do not place in direct sunlight.

How do I clean the bike?

Spray with a garden hose and wipe with a dry cloth. Use liquid soap in lukewarm water. Do not use a pressure washer as it can remove essential grease. After cleaning, protect painted surfaces with liquid car wax.

What is the maximum speed with pedal assist?

By law, pedal assist is provided only up to 25 km/h. Above this speed, assistance stops but you can continue pedaling without resistance due to the freewheel motor.

How do I adjust the saddle height?

For quick-release: push the lever away from the frame, set height within the safety mark, then press lever back to lock. For Allen wrench clamp: loosen with wrench, adjust, retighten without excessive force. The saddle should be level with your hip when standing beside the bike.

USER MANUAL Strada HM Victesse

EN | USERMANUAL | 21

Innehåll

Grattis till din nya Victesse....2

Technical line drawing of a cylindrical mechanical component with internal channels and mounting holes (no text or symbols)

Bild 2: Batteriport; under lock

1. BMS/Battery monitoring system

1x Pă 2x Av

Bild 7: Baklampa

Close-up of a transparent plastic light bulb with a mesh cover and a metal hook attached (no text or symbols visible)

Bild 8: Framlampa

Technical line drawing of a cylindrical mechanical component with internal components and mounting holes (no text or symbols)

Top-down schematic of a vehicle or road intersection with directional arrows indicating flow or movement (no text or symbols)

Close-up of a hand using a power tool to cut a metal component (no text or symbols visible)

Close-up of a mechanical device with a triangular handle and circular base (no visible text or symbols)

Mechanical component diagram showing a lever mechanism with yellow directional arrows indicating motion (no text or symbols)

Close-up of a mechanical clamp or tool with a yellow-orange highlight on the handle (no text or symbols visible)

Bild 13: Styrstam

Congratulations on the purchase of your new Victesse 22

Use of the battery 23

Operating computer and reading display....24

Central display with control on the left side of the handlebar 28

Error code 31

Lighting....32

Gears 34

Adjusting the handlebar 35

Adjusting the saddle....37

Maintenance/cleaning....38

Congratulations on the purchase of your new Victesse

Thank you and congratulations for choosing a Victesse bike! Victesse bicycles are built with the greatest care and are only assembled with the best parts. We also offer at-home service, so we feel certain you will have a wonderful experience with your Victesse bike.

This guide will help you get acquainted with all the features of your Victesse bike and includes tips to help you keep your bike in perfect condition.

There is one tip we would like to share with you right away, as it has been shown to make e-bikes last longer: always start off in a low assist mode and low gear (i.e. a gear in which you pedal faster). As your speed increases, you can shift to a higher gear and higher assist mode. This provides a gentle, gradual start. You will ride more safely and smoothly, and this minimizes stress on the battery and motor. This will help to increase the life of your bike.

Happy cycling!

Use of the battery

Carefully insert the battery into the battery slot
Turn on the battery with the key: turn the key to the horizontal "on" position
- Always remove the key from the battery during use, because the key is not locked in the "on" position
- The battery itself is locked in the "on" position

Removing battery from the bicycle

Turn the key to "off" to turn off the battery
To release the battery lock, with the key in the "push" position push the key in gently and turn it to "unlock". Remove the key from the lock. You can now remove the battery from the battery slot by pulling the battery out the back of the carrier rack.

IGNITION ON OFF PUSH UNLOCK

Fig. 1: Battery

Placing battery in the bicycle

You can slide the battery into the battery slot under the carrier rack. As soon as you hear a click the battery is installed properly.

Charging

The battery must be charged with the supplied charger. The battery can remain in the bicycle while charging, but it can also be taken out of the bicycle. Charging is done with regular household power. In some cases you will have to turn on the battery before the battery can be charged. The charging port is located under the cover (shown in red in figure 2).

Technical line drawing of a cylindrical mechanical component with internal ribs and mounting holes (no text or symbols)

Fig. 2: Battery port (under cover)

It usually takes about 4-6 hours to fully charge the battery from 0% to 100%. Sometimes it can take longer, such as when the battery is new or the place where it is being charged is below 15 °C (59 °F). Room temperature (around 21 °C/70 °F) is a good ambient temperature for the battery during charging.

There is a LED on the charger. The light is red when the battery is charging and changes to green when the battery is fully charged. The charger then stops charging, so there is no need to immediately unplug the charger.

▶ Note: When the 4 LEDs on the battery are lit, this does not necessarily mean that the battery is fully charged. You can only be sure the battery is fully charged once the light on the charger is green..

It is advisable to run the battery down to the 5 to 10% charge level and then fully recharge it the first 3 times.

About the battery

The 4 LEDs indicate the approximate battery status. Each LED represents about 25% of the full battery charge.
- If only one LED is on, it is recommended that you charge the battery.
- The 5-block display on the handlebar shows the status with more precision.
Do not place the battery in direct sunlight.
Charge the battery every 2 months when not in use.
The battery can be charged at any time. It does not harm the battery to charge it when it is at, say, 50% or 75%. We do recommend, however, that the battery be discharged almost completely and then fully recharged every now and then.
Do not drain the battery completely.
In very cold temperatures the battery will operate less efficiently than at temperatures of around 10-20 °C (50-68 °F), and this may reduce the action radius by as much as 30%. This also applies to charging: the charging process will take longer.

Operating computer and reading display

There are 2 displays available for the Victesse models with front-wheel motor: a display with integrated control on the left side of the handlebar, and a centrally located display on the handlebar with control on the left side of the handlebar.

Display on the left side of the handlebar

Once the battery is turned on, the computer can be turned on with the Mode M button on the control panel by holding it for 2-3 seconds.

Turning on

1. Lock the battery and turn on the electrical system by turning the key all the way to the right ("on").
2. Turn on the display by pressing the Mode M button for 3 seconds.
3. Use the speed adjuster to select the desired amount of pedal assistance by pressing the MINUS and PLUS + buttons.
4. As soon as you pedal, the assist will turn on.
5. You interrupt the assist by stopping pedaling or squeezing the brakes.

What the screen shows

1. Battery meter 2. Voltmeter 3. Automatic sleep mode after 5 minutes 4. Speedometer 5. KM/H & MPH 6. Backlight Jp (PLUS button) ...... On/off/set (M button)...... Down (MINUS button) ...... C300$ 9. Error code 10. Riding mode 11. Trip meters 11.1 Odometer (total distance traveled) 11.2 Trip odometer (distance this trip) 12. Trip time 7. Walk assist 8. Assist mode 1 to 5

Fig. 3: Display

▶ BMS (battery monitoring system)

Battery level – An outline in the shape of a battery, filled with blocks. Each block inside the outline represents approximately 15% of the battery's capacity. When the battery is almost discharged, the battery-shaped outline will blink.
Current voltage output

▶ Speedometer

Current speed in km/h (or mph).

▶ Assist mode (PAS [pedal assistance])

Assist mode (PAS [pedal assistance])

Assist mode - 1 to 9

Switch to a higher or lower assist mode with the MINUS - and PLUS + buttons.

Walk assist

When Walk assist is active, the "6 km" icon is shown. This is activated by pressing the MINUS button for a few seconds. When you release the MINUS button again, the self-drive function stops.

▶ Important! Never use the self-drive function while riding the bike!

Statistics

This section shows a number of things. These can be consulted by briefly pressing MODE M.

ODO: Odometer – The total distance traveled (cannot be reset to 0).
Trip 1: Measures the distance you have biked so far. This is reset automatically at 500 km, but can be reset manually in menu 1).
Trip 2: Shows the last traveled distance from the previous session for 30 seconds. This is reset automatically and begins measuring the current session after the reset.
Time: Measures how long you have been biking. This is reset automatically when the display is turned off.

These items can also be displayed as a slide show. This is active when the icon is displayed.

Additional settings

Press and hold MINUS ☐ and PLUS + buttons at the same time for 3 seconds. The display now shows the option menu.

The following settings are available:

1. Reset trip meter
2. Set maximum speed
3. Set wheel diameter
4. Set km/h or mph
5. Setting riding mode

Pressing the MODE M button takes you to the next setting. Pressing the MINUS - and PLUS + buttons at the same time again closes the settings menu.

1: Reset trip meter

Press the MINUS button to reset the trip meter to zero.

1 KM 16.3

2: Set maximum speed

Reduce the maximum speed by pressing the MINUS button. Increase by pressing the PLUS button.

250 2 KM

Dutch law states that an e-bike may only provide assistance up to 25 km/h. If you ride the bike above this speed, the assistance stops. You can continue biking, but you will no longer have any assistance. At speeds above 25 km/h the bike does not resist your pedaling to prevent you from biking above 25 km/h. Because a freewheel motor is installed in this model, it then feels like you are riding a bike without pedal assist.

▶ Note: This menu is only intended for reducing the maximum speed and does not allow you to increase the maximum speed. If you try to increase the maximum speed of the e-bike, you do so at your own risk and responsibility.

3: Set wheel diameter

Adjust the diameter of the wheel with the MINUS - and PLUS + buttons.

▶ Note: Standard setting: 700C. This must not be changed, because otherwise the computer will no longer function properly.

26 3 20 70

4: Instellen km/h of mp/h

Use the MINUS ● or PLUS + buttons to select the desired riding mode (3 choices: 1 = eco, 2 = normal, 3 = power).

1 5

If you want to turn off the computer and/or pedal assist:

Press the MODE M button on the control panel on the left side of the handlebar for 2 seconds. As soon as the screen is off, the bike no longer provides pedal assist.

If you want the screen on, without pedal assist, then set the assist mode to 0. The computer will then continue to measure distances and speeds as usual.

▶ Note: The display automatically turns off after 5 minutes at a speed of 0 km/h.

Central display with control on the left side of the handlebar

Once the battery is turned on, the computer can be turned on with the On/off button on the control panel.

Up On/off Set Down Type of assist Backlight Speedometer Walk assist (6 km) Pedal assist mode (PAS) Error code POWER NORMAL ECO SET PAS ERROR ODO TIME TRIP1 TRIP2 6 KM to 90 Trip meters Odometer (total distance traveled) Battery charge state Voltmeter

Fig. 4: Control panel + display

What does the screen show?

1. Type of assist

a. Power
b. Normal
c. Eco

1. Speed/backlight

a. Backlight (icon shown when enabled)
b. Speedometer (km/h by default)
c. Walk assist (icon shown when enabled)

1. Assistance/Error info/Settings

a. Assist mode
b. Error code
c. Setting number

1. Kilometer counters

a. Total distance
b. Trip meters
c. Timer (not configured)

1. BMS (battery monitoring system)

a. Battery level – An outline in the shape of a battery, filled with blocks. Each block represents about 20% of the battery's capacity. When the battery is almost discharged, the battery icon on the screen will blink.

b. Voltmeter

Setting pedal assist

The assist mode - 1 to 9: minimum assistance to maximum assistance. You can switch to a higher or lower assist mode with the + and - buttons.

Lighting setting

Press the on/off button one time to turn on. Press the on/off button again to turn off. When the lighting is on, the display backlight is also on. When the lighting is active, the lighting icon is shown.

Fig. 5: Button for turning on lighting and backlight

Additional settings

Press plus/minus for 3 seconds on "Set" to open the option menu. Set takes you to the next setting; use + and - to change the settings.

Setting 0: set type of assist (eco/normal/power)
Setting 1: Reset "trip 1" to 0 with the minus button
Setting 2: maximum speed. However, the controller determines the maximum speed (25 km/h, as established by law), so you cannot increase the maximum speed. This menu can only be used to reduce the maximum speed.
Setting 3: wheel diameter. This must be set to 700C. If this setting is changed, the computer system cannot function properly. This means that speedometer will also not work. If you change the default setting, you do so at your own risk and responsibility.
Setting 4: Speedometer display unit (miles or kilometers per hour).

Exiting the option menu; Press Set for 3 seconds to exit the menu.

About the odometer

The odometer at the bottom left of the display shows a number of things. These can be consulted by briefly pressing Set.

ODO: Odometer – The total distance traveled (cannot be reset to 0).
Trip 1: Measures the distance you have biked so far. This is reset automatically at 500 km (can be reset manually in Setting 1; see above).
Trip 2: Shows the last traveled distance from the previous session for 30 seconds. This is reset automatically and begins measuring the current session after the reset.
Time: Measures how long you have been biking. This is reset automatically when the display is turned off.

Walk assist

The motor provides "walk assist." This means that when you walk, the motor pushes the bike slightly so it is easy to walk alongside the bike. When the Minus button is held, the motor "pushes" the bike alongside you, up to 6 km/h. The "6 km" icon is shown on the display (see fig. 5).

Fig. 6: Walk assist active.

If you want to turn off the computer and/or pedal assist:

Press the Mode button on the control panel on the left side of the handlebar for 3 seconds. As soon as the screen is off, the bike no longer provides pedal assist. Because the bike has a freewheel motor, it is no harder to pedal than a bike without pedal assist.

If you want the screen on, without pedal assist, then set the assist mode to 0. The computer will then continue to measure distances and speeds as usual.

▶ Note: The display automatically turns off after 5 minutes at a speed of 0 km/h.

Speed limitation + freewheel motor

Dutch law states that an e-bike may only provide assistance up to 25 km/h. If you ride the bike above this speed, the assistance stops. You can continue biking, but you will no longer have any assistance.

At speeds above 25 km/h the bike does not resist your pedaling to prevent you from biking above 25 km/h. Because a freewheel motor is installed in this model, it then feels like you are riding a bike without pedal assist.

▶ Note: If you try to increase the maximum speed of the e-bike, you do so at your own risk and responsibility.

Error code

If the display shows an error code, first restart the computer by removing the battery from the e-bike. Sometimes the computer system can recalibrate itself and correct the problem automatically. Also try to determine whether the e-bike has been damaged (fallen, has stood in the hot sun, collision) or whether cables are loose.

Error code Definition

0 Normal

1 Short circuit in the system / incorrect voltage

2 Fault in the pedal sensor

3 Problem with supply of power to the motor

4 Defect in the motor housing

5 Brake problem

6 Low voltage > battery discharged

7 Motor problem (shuts off)

8 Communication error - controller

9 Communication error – display

Lighting

Turning on and off:

Rear lamp: Press the on/off button on top of the lamp. Press the on/off button again to turn off the lamp.

1x on 2x off

Fig. 7: Rear lamp

Operation of backlight for display on left side of the handlebar

Front lamp: Press the PLUS + button for 3 seconds to turn on the front lamp. Press the PLUS + button for 3 seconds again to turn the front lamp off.

Line drawing of a mechanical component with concentric circular layers and a shaded rectangular base (no text or symbols)

Fig. 8: Front lamp

▶ Note: The front lamp is switched on and off with the display backlight.

1. Turn the front lamp on by pressing the on/off button. Once activated, an icon appears on the display. This indicates that only the front lamp is switched on.

1. Turn the front lamp off by pressing the on/off button again.

▶ Note: The backlight is switched on with the front lamp of the bicycle.

Battery replacement

Rear lamp: Unscrew the lamp section from the battery. You can simply use a Phillips head screwdriver. The lamp requires AA batteries.

Technical line drawing of a cylindrical mechanical component with internal structure and mounting holes (no text or symbols)

Fig. 9: The entire red section must be removed from the battery pack.

Top-down schematic of a vehicle showing airflow direction arrows and structural components (no text or labels)

Fig. 10: The red arrows indicate where the screws are located.

Gear

The bike has 3, 7, or 8 gear. The control for this is on the right handle.

Downshifting: Turning the twist handle away from you shifts to a lower gear.

Upshifting: Turning the twist handle toward you shifts to a higher gear.

SHIFT down SPEED 1 + - + - Shift up

Fig. 12: Gear

Adjusting the handlebar

Victesse bikes are all equipped with an adjustable handlebar stem. Some models have a stem that can be adjusted by hand, and other models have a stem that can only be adjusted only with tools (Allen wrench).

Handlebar adjustment with manually adjustable stem

You can adjust the position of the handlebar yourself, without the need for tools. The stem allows you to twist the handlebar toward or away from you.

1. Push the slider on the handlebar up and hold it in this position (A).
2. Then lift the large lever up until the handlebar is loose in the stem; you can now release the gray slider (B).
3. Decide how you want the handlebar positioned (C).
4. Once you have set the correct handlebar-to-saddle distance, you can tighten the stem slightly to hold the handlebar in position (D).
5. Make sure the handlebar is centered in the stem, and push the big lever down. As soon as the black lever clicks under the dark gray slider, it locks again (A).

▶ Note: To be able to ride safely, the handlebar must be fully locked.

Close-up of a hand holding a metal tool, labeled 'A' in the top-left corner (no other text or symbols visible)

Close-up of a mechanical tool or clamp with a pointed tip and circular base (no visible text or symbols)

Mechanical clamp or tool assembly with yellow directional arrows indicating motion (no text or symbols)

Mechanical clamp or tool assembly with orange highlight on a joint (no text or symbols visible)

Fig. 13: Handlebar stem

Handlebar adjustment with tool-adjustable stem

You can use an Allen wrench to adjust (1) the position of the handlebar and (2) the distance.

1. Handlebar position

a Loosen the socket-head screw (1) with an Allen wrench.
b. Move the handlebar to the desired position.
c. Make sure the handlebar stays in the center of the stem (there are marks on the handlebar).
d. Re-tighten the stem firmly.

2. Handlebar distance

a. Use an Allen wrench to loosen the socket-head screw (2) in the hole inside the circle on the stem.
b. Position the handlebar at the desired angle.
c. Re-tighten the tensioner firmly.

1 2

Fig. 13: Stem

▶ Note: Only adjust your handlebar using the specified socket-head screws; do not loosen any other bolts. Adjust your handlebar with care. To be able to ride safely, the handlebar must be firmly clamped in the stem. Otherwise your handlebar may rotate while you are cycling. If you adjust the handlebar yourself, you are responsible for doing so correctly.
▶ Note: If you tighten the socket-head screw too tightly, you may damage the stem. See the mini-instructions on the handlebar itself for the maximum torque specification.

Adjusting the saddle

You can set the height of the saddle yourself. As a rule, the saddle should be even with your hip when you are standing beside the bicycle.

Some Victesse models use a clamp that can be loosened or tightened with an Allen wrench. Never use too much force, because this can damage the clamp.

Other Victesse models use a clamp with a quick-release lever.

Push the quick-release lever (the silver-gray handle) under the saddle away from the frame. The saddle is now "loose" in the frame (A).

1. Set it at the desired height.
2. Press the quick-release lever back so the saddle is locked again (B).

Fig. 14: Quick-release lever

▶ Note: The saddle must not be adjusted higher than the maximum indicated by the safety mark on the seat post.

Close (B) Open (A)

Maintenance/cleaning

It is wise to do what you can to keep your bike in top condition between visits to your local service center. The recommended/required frequency of maintenance/inspection varies per component.

Monthly

Inspections

• Headset (under the handlebar): No play?
• Tires:

i. Are the reflective sidewalls on the front and rear tires still clean?
ii. Are the tires filled to the correct pressure and in good condition?

• Pedals + Cranks: Are the pedals securely attached to the cranks, and are the cranks securely attached to the spindle?
• Brakes: Are the front and rear brakes in perfect working condition?
• Spokes: Are they still firmly attached, and does the wheel turn true?
• Lighting: Does it work properly?
• Wheels: Are the quick-release levers and the threaded caps firmly attached to the skewer rods?
• Seat pin and handlebar stem: Are they securely attached to the frame, and is the safety mark not visible?

Annually

Take your bike to your local service center for scheduled maintenance once a year.

Cleaning

Clean the bike regularly. Tips:

• Spray the bike with a garden hose and rub the bicycle with a dry cloth.
• Use liquid soap in lukewarm or hot water.

▶ Note: Do not use a pressure washer. The water jet is too powerful and can remove essential grease

• Protect the painted surfaces with liquid car wax after cleaning.
• Lightly polish the chromed surfaces.

VICTESSE