HKGK 18860 A2NFW - Fridge Hanseatic - Free user manual and instructions
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USER MANUAL HKGK 18860 A2NFW Hanseatic
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Simple line drawing of a refrigerator front view with no text or symbols
Gebrauchsanleitung
hanseatic
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Line drawing of an open refrigerator with internal compartments and a tray of food (no text or symbols)Verpackungs-Tipps

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Freezer Control NORMAL COLD COLDER (9)natural_image
Line drawing of a refrigerator interior showing shelves and doors (no text or symbols)text_image
(17) (19) (19)text_image
(17) (18)text_image
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Pure technical diagram showing a mechanical assembly with no text, numbers, or symbolstext_image
(27) (21)text_image
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(28) (29)text_image
(29) (30)(2)(Festnetz 20 Cent/Anruf, Mobilfunk max.
60 Cent/Anruf)
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Simple line drawing of a two-panel refrigerator with no text or symbols
User manual
hanseatic
Fridge-freezer
Table of contents
Delivery GB-03
Packaging tips . . . . . . . . . . . . . . . . . . . . . . . . . . . GB-03
Package contents GB-03
Check the delivery . . . . . . . . . . . . . . . . . . GB-03
Appliance parts and control elements . . . GB-04
For your safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . GB-05
Intended use GB-05
Explanation of terms . . . . . . . . . . . . . . . GB-05
Explanation of symbols . . . . . . . . . . . . . GB-05
Safety notices GB-05
Operation GB-10
Before getting started . . . . . . . . . . . . . . . GB-10
Switching the appliance on and off .... GB-10
Setting the temperature . . . . . . . . . . . . GB-10
Shelves and door shelves . . . . . . . . . . GB-11
Chilling food GB-12
Refrigeration tips . . . . . . . . . . . . . . . . . . GB-12
Maintaining quality . . . . . . . . . . . . . . . . . GB-12
Freezing foods / storing frozen foods . . . . GB-13
Freezing GB-13
Storing frozen food. . . . . . . . . . . . . . . . . . GB-15
Defrosting food . . . . . . . . . . . . . . . . . . . . . . GB-15
Preparing ice cubes . . . . . . . . . . . . . . . . . GB-15
Care and maintenance . . . . . . . . . . . . . . . . . GB-16
Checking and cleaning the door seals . GB-16
Clean exterior . . . . . . . . . . . . . . . . . . . . . . GB-16
Defrosting GB-16
Cleaning the fridge compartment ..... GB-16
Cleaning the freezer compartment . . . . GB-17
Changing the LEDs . . . . . . . . . . . . . . . . . GB-17
Start-up GB-18
Moving and unpacking . . . . . . . . . . . . . . GB-18
Choosing a suitable location . . . . . . . . GB-18
Setting up and aligning the appliance . . GB-19
Cleaning before use . . . . . . . . . . . . . . . . . GB-19
Connecting the appliance . . . . . . . . . . . GB-19
Changing the door hinges . . . . . . . . . GB-20
Troubleshooting table . . . . . . . . . . . . . . . . . . GB-25
Our Service Centre . . . . . . . . . . . . . . . . . . . . . . . . . GB-26
Advice, order and complaint . . . . . . . . GB-26
Repairs and spare parts . . . . . . . . . . . GB-26
Environmental protection . . . . . . . . . . . GB-27
Disposing of the appliance. . . . . . . . . GB-27
Our contribution to the protection of the ozone layer . . . . . . . . . . . . . . . . . . . GB-27
You can find more information on setting up the appliance and starting it up for the first time
from Page GB-18.

Please read through the safety instructions and user manual carefully before using the appli-
ance. This is the only way you can use all the functions reliably and reliably. Be absolutely sure to also observe the national regulations in your country, which are also valid in addition to the regulations specified in this user manual.
Keep all safety notices and instructions for future reference. Pass all safety notices and instructions on to the subsequent user of the product.
Delivery

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Line drawing of an open refrigerator with internal compartments and a tray of food (no text or symbols)Packaging tips

If you have sufficient space, we recommend keeping the packaging, at least during the warranty period. If the appliance needs to be sent out for repairs, only the original packaging will provide sufficient protection.
If you would like to dispose of the packaging, please dispose of it in an environmentally friendly way.
Package contents
1× fridge-freezer
Fridge compartment:
3× glass shelf
1× bottle rack
1× glass shelf as a cover for the fruit/ vegetable drawer
1× fruit/vegetable drawer
2× large door shelf
3× small door shelf
Freezer compartment:
2× glass shelf
3× drawer
1× ice cube container
1× egg tray
2× metal reinforcement (for changing the door hinges)
1× user manual
Check the delivery
- Move the appliance to a suitable place and unpack it (see "Start-up" on page GB-18).
- Check that the delivery is complete.
- Check whether the appliance was damaged during transit.
- If the delivery is incomplete or the appliance has been damaged during transit, please contact our service department (see "Our Service Centre" on page GB-26).

WARNING!
Never use a damaged appliance.
Appliance parts and control elements

(1) Temperature controller, fridge compartment with interior lighting
(2) Fridge door
(3) Large door shelves
(4) Small door shelves
(5) Freezer door
(6) Screw feet (not visible in picture)
(7) Drawers in freezer compartment
(8) Vegetable drawers
(9) Freezer compartment temperature controller
(10) Glass shelf as a cover for the vegetable drawer
(11) Glass shelves in fridge compartment
(12) Bottle rack
(13) "Set" button
For your safety
Intended use
This appliance is suitable for chilling fresh food, storing commercially frozen food, freezing fresh, room-temperature foods and making ice.
The appliance is intended solely for use in private households.
Use the appliance exclusively as described in this user manual. Any other use is deemed improper and may result in damage to property or even personal injury. The manufacturer accepts no liability for damage caused by improper use.
Explanation of terms
The following symbols can be found in this user manual.

WARNING
This symbol indicates a hazard with a medium level of risk which, if not avoided, could result in death or serious injury.

CAUTION
This symbol indicates a hazard with a low level of risk which, if not avoided, could result in minor or moderate injury.

NOTICE
This symbol warns against possible damage to property.

This symbol refers to useful additional information.
Explanation of symbols

Caution: Fire hazard!
Safety notices
In this chapter you will find general safety notices which you must always observe for your own protection and that of third parties. Please also observe the warning notices in the individual chapters on operation etc.

WARNING
Risks in handling household electrical appliances
Risk of electric shock!
Touching live parts may result in severe injury or death.
■ Only use the appliance indoors. Do not use in wet rooms or in the rain.
■ Do not operate or continue to operate the appliance, if
- it shows visible signs of damage, e.g. the power cord is defective,
– it starts smoking or there is a smell of burning,
– it makes unfamiliar noises.
Should this occur, remove the mains plug or unscrew/isolate the fuse and contact our service department (see "Our Service Centre" on page GB-26).
■ The appliance corresponds to protection class I and may only be connected to a plug with a protective conductor that has been properly installed.
Do not connect to a multiple socket outlet, power strip, timer or to a separate remote-controlled system for distance monitoring and control.
■ Lay the mains cord so that it does not pose a tripping hazard.
■ Do not kink or pinch the mains cord or lay it over sharp edges.
- Keep the appliance, mains plug and mains cord away from open flames and hot surfaces.
■ Always touch the mains plug, not the mains cord.
■ Never touch the mains plug with wet hands.
■ Never immerse the mains cord or plug in water or any other liquids.
■ If the mains cord of the appliance is damaged, it must be replaced by the manufacturer, through customer service or by a qualified specialist.
Inspections and repairs to the appliance may only be carried out by authorised specialists (see "Our Service Centre" on page GB-26).
■ Independent repairs made to the appliance may cause damage to property and personal injury, and any liability and warranty claims will be forfeited. Never try to repair a defective or suspected defective appliance yourself.
■ This appliance contains electrical and mechanical parts which are essential for protection against potential sources of danger. Only parts corresponding to the original appliance specifications may be used for repairs.
■ Do not put any objects in or through the housing openings, and also make sure that children cannot insert any objects in them.
■ In the event of a fault, as well as before extensive cleaning, pull out the mains plug or isolate/unscrew the fuse.
Risks to children
Risk of suffocation!
Children can become entangled in the packaging fi lm or swallow small parts and suffocate.
■ Do not allow children to play with the packaging film.
■ Prevent children from pulling small parts from the device or taking them out of the accessory bag and putting them in their mouths.
Risks when dealing with chemical substances
Danger of explosion!
Improper handling of chemical substances can lead to explosions.
■ Do not store explosive substances or spray cans with flammable propellants inside the appliance, as they may cause ignitable gas-air mixtures to explode.
CAUTION
Risks for certain groups of people
Dangers for children and people with limited physical, sensory or mental capacity!
■ This appliance can be used by children aged eight years and above and by persons with reduced physical, sensory or mental abilities, or who lack experience and/or knowledge, if they are supervised or have been instructed in the safe use and understand the dangers associated with its use.
■ Cleaning and maintenance must not be carried out by children unless they are supervised.
■ Children must not be allowed to play with the appliance.
Risks when dealing with fridge and freezer appliances
Fire hazard!
Improper handling of the appliance can lead to fire and property damage.
■ Only connect the appliance to a properly installed and earthed electric socket. Do not connect to a multi-socket extension cable or a multi-socket plug.
■ In order to guarantee sufficient air circulation, do not close the ventilation openings in the appliance housing.
- Do not place the appliance directly against the wall. Observe the minimum spacing intervals (see “Choosing a suitable location” on page GB-18).
Dangers from the refrigerant!
Your appliance's refrigeration circuit contains the environmentally friendly, but fl ammable refrigerant R600a (isobutane).
■ Mechanical intervention in the refrigeration system must only be carried out by authorised specialists.
■ Do not damage the refrigeration circuit, for example by piercing the refrigerant channels of the condensate vaporiser with sharp objects, bending the tubing, etc.
■ Refrigerant is flammable when spurting out and can damage the eyes. In this case, rinse your eyes in clean water and seek medical assistance immediately.
■ To prevent the formation of a flammable gas-air mixture in the event of a leakage in the refrigeration circuit, the installation space must have a minimum size of 1 m³ per 8 g of refrigerant in compliance with the EN 378 standard. The amount of refrigerant contained in your appliance can be found on the product fiche (see “Technical specifications” on page GB-28).
Risk of injury!
Improper handling of the appliance may result in injury.
The appliance is heavy and bulky.
- Seek the help of another person when moving the appliance.
■ Bases, drawers, doors, etc. must not be used as steps or for support purposes.
Health hazard!
Incorrect handling, insufficient cooling or overlapping items can spoil the stored food. This could lead to a risk of food poisoning when consumed!
■ In particular, pack raw meat and fish carefully to ensure that adjacent food cannot be contaminated by salmonella or similar bacteria.
■ Abide by the storage times recommended by food manufacturers.
■ Note that the shelf life of the frozen food may be shortened due to a rise in the temperature inside the appliance (from cleaning or power failure).
■ Remove the stored frozen food from the appliance – even when only switching off the appliance temporarily – and store it in a sufficiently cool place or in another refrigerating appliance.
■ Consume thawed and defrosted foods immediately, do not refreeze.
■ After a possible power failure, check whether the stored foodstuffs are still edible.
The appliance may not operate properly if exposed to low ambient temperatures for extended periods of time. This can then lead to an increase in temperature inside the appliance.
- Observe the specified ambient temperature (see “climate category” line on Page GB-28).
Risk of injury from frozen goods! Improper handling of the appliance may result in injury. There is a risk of burns caused by low temperatures.
■ The food and the inside walls of the freezer compartment have a very low temperature. Never touch them with wet hands. This can cause injury to the skin. Skin damage can occur even with dry skin.
■ Do not put ice cubes or ice cream straight into your mouth from the freezer compartment.
! NOTICE
Risk of damage to property! If the cooling unit has been transported horizontally, lubricant from the compressor may get into the cooling circuit.
■ If possible, do not tilt the cooling appliance horizontally.
■ Allow the cooling unit to stand upright for 2 hours before start-up.
The lubricant will flow back into the compressor during this time.
Improper handling of the appliance can lead to property damage.
■ Do not use the door to pull or lift the appliance.
- The appliance must only be placed on a level and firm surface. The surface must be strong enough to support the appliance's weight when fully laden.
■ Do not use sharp or pointed objects to unpack it.
■ When unpacking the appliance, never damage the insulation material on the back of the appliance.
- Do not use any electrical parts inside the appliance that do not conform to the manufacturer's recommended design.
■ Do not use any mechanical devices or means other than those recommended by the manufacturer.
■ The interior light must only be used to illuminate the interior of the appliance. It is not suitable for lighting a room.
■ Do not store glass or metal containers containing water, lemonade, beer etc. Water expands when frozen and can burst the container.
■ Defrost the appliance in a timely manner, before it forms a layer of ice and frost of more than 4 mm. Excessive ice formation increases power consumption and the freezer compartment door may no longer close tightly.
■ Do not use any means other than those recommended by the manufac-
turer to speed up defrosting. For example, do not use any electric heating equipment, knives or devices with an open flame such as a candle. The thermal insulation and the interior are scratch and heat-sensitive and can melt.
■ When cleaning, please note:
– Never use harsh, granular, soda, acid, solvent-based or abrasive cleaners. These attack the plastic surfaces. All-purpose cleaners with a neutral pH are recommended.
- Door seals and plastic parts are sensitive to oil and grease. Remove contaminants as quickly as possible.
- Only use soft cloths.
■ Wait 5 minutes after switching off. Only then switch the appliance on again.
■ Only use original accessories.
Operation
Before getting started
- Read chapter "For your safety" on page GB-10 and all the safety notices contained in it.
- Set up and connect the appliance as described in chapter "Start-up" on page GB-18.
Switching the appliance on and off
Switching on
The appliance is switched on as soon as the mains plug is plugged in. The compressor starts to work, the refrigerant flows through the pipes and a quiet humming sound can be heard.

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(13) (1) SET EMPERATURE FAST COOL 2°C 4°C 6°C dL- Use the temperature controller (1) and the "Set" button (13) to set the desired cooling temperature.

If the appliance makes worrying noises, check the solid base and remove any objects that may be on top of the appliance.
Switching off
- To switch the appliance off, pull out the mains plug.
Setting the temperature

WARNING
Health hazard!
The appliance may not operate properly if exposed to low ambient temperatures for extended periods of time. This can then lead to an increase in temperature in the fridge and freezer compartment.
■ Always abide by the prescribed ambient temperature (see the ‘Climate class’ line on Page GB-28).
Using the "Set" button (13), you can set the temperature in the fridge compartment.
- First select a medium setting (e.g. 6 °C).
- If, for example in summer, the ambient temperature increases, so select a lower setting accordingly.

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Freezer Control NORMAL COLD COLDER (9)Using the temperature controller (9), you can set the temperature in the freezer compartment. To set
- to a lower temperature, turn the temperature controller clockwise.
– to a higher temperature, turn the temperature controller counterclockwise.
Ideally, use 2 fridge/freezer thermometers to control the cooling power.
Place one
- above the vegetable drawers (8) in the fridge compartment; the correct temperature here is +6 °C.
- in the freezer compartment; the ideal storage temperature is -18 °C.
Shelves and door shelves
The glass shelves (11), bottle rack (12), door shelves (3) and (4) can be taken out, and the door shelves (4) can be rearranged if necessary.
- Lift up and remove the shelf/door shelf.
- Insert the shelf/door shelf from above into the new position.
Chilling food

WARNING
Danger of explosion! Improper handling of the appliance can lead to explosions.
■ Do not store explosive substances or spray cans with flammable propellants inside the appliance, as they may cause ignitable gas-air mixtures to explode.
Refrigeration tips

- Fill the fridge compartment in such a way that the temperature conditions inside are used to their full potential:
- Place spreadable butter and cheese in the large door shelves (3) of the fridge. This is where the temperature is warmest.
- Store cans, jars, small bottles and eggs on the small door shelves (4).
-
Place drinks cartons and bottles in the lower large door shelves (3). Position full containers closer to the hinge in order to reduce the strain on the door.
-
Place securely-closed bottles on the bottle rack (12).
- Place cooked and baked foods on the glass shelves (11).
- Place fresh meat, game, poultry, bacon, sausage and raw fish on the glass shelf (10) above the vegetable drawer (8). This is where the temperature is lowest.
-
Place fresh fruit and vegetables in the vegetable drawer (8).
-
Only store strong alcohol standing upright and closed tightly.
- Allow hot food to cool before placing it in the fridge compartment.
-
The temperatures in the appliance and thus the energy consumption can increase
-
if the doors are opened frequently or for a prolonged period.
- if the temperature falls below or exceeds the prescribed interior temperature.
- Energy consumption is also dependent on the selected location (for more detailed information, see Page GB-18).
Maintaining quality
- To maintain the flavour and freshness of food in the fridge compartment, only place packaged food in the fridge compartment. Use special plastic containers for food or customary films.
- Place the food
– in the fridge in a way that allows the air to circulate freely. Do not cover the shelves with paper or anything similar.
– somewhere that is not directly against the rear wall. Otherwise it may freeze onto the rear wall.
Freezing foods / storing frozen foods

WARNING
Danger of explosion!
Improper handling of the appliance can lead to explosions.
■ Do not store explosive substances or spray cans with flammable propellants inside the appliance, as they may cause ignitable gas-air mixtures to explode.

WARNING
Health hazard!
Incorrect handling, insufficient cooling or overlapping items can spoil the stored food. This could lead to a risk of food poisoning when consumed!
■ In particular, pack raw meat and fish carefully to ensure that adjacent food cannot be contaminated by salmonella or similar bacteria.
■ Abide by the storage times recommended by food manufacturers. Note that the shelf life of the frozen food may be shortened due to a rise in the temperature inside the appliance (from cleaning or power failure).
■ In case of prolonged power failure or appliance malfunction, remove stored frozen food from the appliance and store it in a sufficiently cool place or in another refrigerating appliance (maximum storage time in case of malfunction: 15 hours).
■ After a malfunction, check whether the stored food is still edible. Consume thawed and defrosted foods immediately, do not refreeze.

CAUTION
Risk of injury!
Improper handling of the appliance may result in injury. Risk of burns caused by low temperatures.
■ The food and the inside walls of the freezer compartment have a very low temperature. Never touch them with wet hands. This can cause injury to the skin. Skin damage can occur even with dry skin.
■ Let ice cubes or ice lollies thaw a little before eating, do not put into your mouth straight from the freezer area.

If there is not enough space within the drawers of the fridge compartment, can remove the drawers.

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Line drawing of a refrigerator interior showing shelves and doors (no text or symbols)If there is still not enough space, you can also take out the glass shelves (11).
Freezing
Freezing means reducing the core temperature of fresh, room-temperature food to frozen as quickly as possible – for best results "flash-frozen". If not cooled quickly enough,
the food will be “killed by frost”, i.e. the structure will be destroyed. A constant storage temperature of -18^ C is needed to maintain the food’s consistency, taste and nutritional value.
Preparing the food
- Only freeze high quality food.
- Freeze fresh and prepared food dry and unseasoned. Unsalted foods are more durable.
- Allow prepared food to cool before freezing. This not only saves power, but also prevents excessive frost formation in the freezer area.
- Carbonated drinks are not suitable for freezing because the carbon dioxide escapes during freezing.
Suitable packaging
Packaging is important when freezing. This will protect against oxidation, penetration by microbes, transfer of odours and flavourings and drying out (freezer burn).
- Only use packaging material that is strong, impermeable to air and liquid, not too stiff and labelled. It should be designated as suitable for freezer use.
Portions
- Create flat portions if possible; these freeze through to the core faster.
- Expel the air from the freezer bag as this causes the contents to dry out and takes up space.
- Use plastic clips, rubber bands or adhesive tapes to seal.
- Fill liquid containers no more 34 full, because liquids expand when frozen.
- Do not store glass or metal containers of liquid. The containers can burst.
- Only freeze high-proof alcohol that is tightly sealed.
- Label the frozen food by type, quantity, freezing and expiry date. Use waterproof
marker pens or adhesive labels wherever possible.
How to pack the freezer properly Maximum freezing capacity
Adhere to the maximum freezing capacity. You will find information about “Freezing capacity in kg/24 hours” in the product fiche on Page GB-28.
Freeze smaller quantities
- up to 2 kg: Once the freezer temperature is -18°C, you can freeze fresh, room-temperature foods.
• over 2 kg: Keep fresh goods out of contact with existing frozen foods as they could start to thaw. If contact with stored food cannot be avoided, we recommend that you create a cold reserve in the freezer compartment before freezing the fresh goods, thus further lowering the temperature in the freezer compartment.
The temperature in the freezer briefly rises after placing fresh goods inside. After 24 hours, the goods are frozen to the core.
Shelf life of frozen goods
The maximum permissible storage time depends on the quality of the food, its preparation prior to freezing and the quality requirements of the individual household. For fatty foods, shorter times apply.
| Reference values | |
| Type Months | |
| Butter 2-3 | |
| Ice cream 2-3 | |
| Ready meals 2-3 | |
| Fish 2-6 | |
| Pastries 2-3 | |
| Poultry 6-12 | |
| Vegetables 6-12 | |
| Cheese 2-6 | |
| Fruit 6-12 | |
| Mushrooms 6-8 | |
| Beef 6-12 | |
| Pork 2-6 | |
| Cakes and pies 4-6 | |
| Game 4-8 | |
| Sausage 2-4 | |
Storing frozen food
The deep-freeze chain must not be broken between the manufacturer and your freezer. The temperature of the frozen food must always be at least -18^ C.
Therefore, do not buy any goods that
– are in frosty, over-icy chests.
– are stacked above the stipulated high-load marker.
– partially clumped (particularly easy to identify with berries and vegetables).
– have snow and juice traces.
Transport frozen foods in special styrofoam boxes or insulated bags.
Observe the storage conditions and times on the packaging
Defrosting food
Observe the following basic rules when defrosting food:
- To defrost food, remove it from the freezer and let it defrost at room temperature or in the refrigerator.
- To defrost food quickly, use the defrost function on your microwave, for example. Observe the manufacturer's instructions and note that bacteria and germs can form in this way.
– Cook or use thawed foods as soon as possible.
– Dispose of the defrosting liquid. - If you only want to defrost part of a pack, remove the portion you need and immediately close the rest of the pack. In this way, you will avoid "freezer burn" and will reduce ice formation on the remaining foods.
– Always defrost meat, poultry and fish in the refrigerator. Make sure that the frozen food is not immersed in its own thawing liquid.
Preparing ice cubes
- Fill the supplied ice cube container to the 34 level with fresh drinking water and place it horizontally in the freezer compartment.
The ice cubes are best removed by bending the ice cube container slightly or holding it under running water for a short while.
Care and maintenance

WARNING
Risk of electric shock!
Touching live parts may result in severe injury or death.
■ Unplug the mains cable before cleaning. Always take hold of the mains plug itself, do not pull on the mains cord.

CAUTION
Dangers for children and people with limited physical, sensory or mental capacity!
■ Cleaning and user maintenance must not be carried out by children unless they are supervised.

NOTICE
The surfaces and appliance parts can be damaged through improper handling.
■ Never use harsh, soda, acid, solvent or abrasive cleaners. These attack the plastic surfaces. All-purpose cleaners with a neutral pH are recommended.
■ Use care products only on the outer surfaces.
■ Door seals and plastic parts are sensitive to oil and grease. Remove contaminants as quickly as possible.
■ Only use soft cloths.
Checking and cleaning the door seals
The door seals must be checked regularly so that no air can enter the appliance.
- To test them, clamp a thin piece of paper in various places. The paper should be difficult to pull through at all points.
- If the seal is not uniform everywhere: Warm the seal in the appropriate places in front of you with a hair dryer and pull it out with your fingers.
- Only clean dirty seals with clean water.
Clean exterior
- Coated surfaces
Only use light pH-neutral soapy water.
– Stainless steel surfaces
Use special stainless steel cleaner from a specialist shop. Never use polish.
Defrosting
This is not necessary as your appliance has an auto-defrost feature. Frost and ice are automatically defrosted and the thaw water is collected in a thaw water container on the reverse side of the appliance. The thaw water evaporates as a result of the heat generated by the motor.
Cleaning the fridge compartment
- Pull out the mains plug.
- Remove the chilled goods and place them in a cool room.
-
Remove the vegetable drawer, door shelves and glass shelves and wash all the parts in lukewarm soapy water. Then dry everything thoroughly.
-
Wipe down the inside with warm water and washing-up liquid.
When wiping clean, add a few drops of vinegar to the water to prevent mould from forming.
Wipe the interior dry and leave the door open for a while to air.
- Clean the door seal with clean water only. It is sensitive to oil and grease.
- Replace the glass shelves, the drawers and the door shelves.
- Place the food back in the fridge.
- Plug the mains plug back in and turn the temperature controller (1) to the desired setting.
Cleaning the freezer compartment
! NOTICE
When cleaning, please note:
■ Never use harsh, granular, soda-based, solvent-based or abrasive cleaners. We recommend all-purpose cleaners with a neutral pH.
■ The door seal is sensitive to oil and grease - the rubber becomes porous and brittle as a result.
■ The door seals can be damaged by unsuitable cleaning agents. Use care products only on the outer surfaces.
■ Use only soft cloths for cleaning.
-
At least 3 hours before cleaning, turn the temperature controller (9) to "COLDER". This way, the frozen food gets a cold reserve and does not thaw so fast.
-
Pull the mains plug out of the socket.
-
Take the food out of the fridge and take the frozen food out of the freezer compartment.
- Ensure that your food is kept cool enough.
- Remove the drawers (7) from the freezer compartment. Wash them in warm water with washing up liquid and dry thoroughly.
- Wipe down the inside with warm water and washing-up liquid. When wiping clean, add a few drops of vinegar to the water to prevent mould from forming.
- Clean the door seal with clean water only. It is sensitive to oil and grease.
- Rub everything completely dry, including the door seals, and allow to air briefly.
- Reinsert the drawers (7) and put the food back into the fridge and freezer compartments.
- Plug the mains plug back into the socket and turn the temperature controller to "COLDER".
- As soon as a temperature of -18 ^ has been reached, turn the temperature controller back to “NORMAL”.
Changing the LEDs
NOTICE
The refrigerator light is only meant to illuminate the interior of the appliance.
■ Do not use the interior light to light a room.
If an LED is faulty, it may only be replaced by a service technician.
Start-up
Moving and unpacking

WARNING
Risk of suffocation!
Children can become entangled in the packaging fi lm or swallow small parts and suffocate.
■ Do not allow children to play with the packaging film.
■ Prevent children from pulling small parts from the device or taking them out of the accessory bag and putting them in their mouths.

CAUTION
Risk of injury!
Improper handling of the appliance may result in injury.
■ Bases, drawers, doors, etc. must not be used as steps or for support purposes.

NOTICE
Risk of damage!
Improper handling of the appliance may result in damage.
■ If possible, do not tilt the cooling appliance horizontally.
■ Allow the appliance to stand upright for approx. 2 hours after transport and before connecting.
■ Do not use sharp or pointed objects to unpack it.
- Move the appliance using a dolly or with the help of a second person.
- Unpack the appliance and carefully remove all packaging, plastic moulding, adhesive strips, protective film and foam padding from the inside, outside and back of the appliance.
Choosing a suitable location

CAUTION
Dangers from the refrigerant!
■ Do not damage the refrigeration circuit, for example by piercing the refrigerant channels of the condensate vaporiser with sharp objects, cutting off the tubing, etc.
■ Refrigerant is flammable when spurting out and can damage the eyes. In the event of this happening, rinse out the eyes with clear water and call a doctor immediately.

NOTICE
Risk of damage!
The appliance may not operate properly if exposed to low ambient temperatures for extended periods of time. This can then lead to an increase in temperature inside the appliance.
■ Make sure that the specified ambient temperature is maintained (see “Climate class” on Page GB-28).
To prevent the formation of a flammable gas-air mixture in the event of a leakage in the refrigeration circuit, the installation space must have a minimum size of 1 m^3 per 8 g of refrigerant in compliance with the EN 378 standard. That equates to a minimum space of 6 m^3 for this appliance.
Suitable locations are dry, well-ventilated areas that are cool if possible.
Unsuitable locations are ones with direct sunlight or which are directly next to an oven, hob or radiator.
The following minimum distances must be maintained:
– from electrical hobs 3 cm
– from oil and coal burning stoves 30cm
– from other cooling appliances 2 cm
– from washing machines/
dishwashers
2
If you would like to reduce these distances, you can fit an insulation plate between the appliances.
If underfloor heating is installed at the set-up location, place the cooling appliance on an insulation plate made from solid material.
Setting up and aligning the appliance
- Place the appliance on as flat and as firm a base as possible.
- To ensure adequate air circulation,
– the entire space above the appliance must be clear.
– the appliance should not stand directly against the wall (leave a minimum distance of 5 cm). - Check the position with a spirit level.

flowchart
graph TD
A["Valve with Down Arrow"] --> B["Down Arrow"]
B --> C["Up Arrow"]
C --> D["Down Arrow"]
D --> E["Up Arrow"]
E --> F["Down Arrow"]
F --> G["Up Arrow"]
G --> H["Down Arrow"]
- Level out any unevenness on the ground using the two front screw feet.
- Close the doors.
- Tilt the appliance backwards slightly and screw/unscrew the screw feet.
- Close the doors. - Tilt the appliance backwards slightly and screw/unscrew the screw feet.
- Stand the appliance back up again and check the alignment with a spirit level. Repeat the process until the appliance is standing up vertically. The appliance should not move when opening the doors.
cm
Cleaning before use
To remove the odour that comes with all new appliances, clean the appliance before using it (“Cleaning the fridge compartment” on page GB-16) and (see “Cleaning the freezer compartment” on page GB-17).
Connecting the appliance
! NOTICE
Risk of damage to property!
If the cooling unit has been transported horizontally, lubricant from the compressor may get into the cooling circuit.
■ If possible, do not tilt the cooling appliance horizontally.
■ Allow the appliance to stand upright for approx. 2 hours after transport and before connecting. This allows the lubricant enough time to flow back into the compressor.
- Insert the mains plug into an easily accessible socket (220–240 V\~ / 50 Hz). When the door is open, the interior lighting (1) will now be switched on.

You will find all important information about operation from Page GB-10.
Changing the door hinges
Depending on the space conditions, you can change the direction of the door hinges on your appliance. This work, however, requires you to have a certain degree of craftsmanship skills. Please read the following steps completely before changing the hinges.
In addition to the package contents, you will require:
- a medium sized cross-slotted screwdriver
- a medium sized flat-headed screwdriver
- Size 8 and 10 spanners
– The assistance of another person, where possible

If you want to change the door hinge, you must do this on both doors.
Removing the door
- Ensure that the appliance is not connected to the power supply.
- Open the upper door, close the lower door.

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(15)- Gently lever the blanking plate (15) on the upper door upwards with a flat-headed screwdriver and lift it off. Store the blanking plate in a safe place.

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(16)- Lever the opposite blanking plate (16) upwards also and lift it off.

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(17) (19) (19)- Loosen the three screws (19) of the top hinge (17), remove them and keep them in a safe place.

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(17) (18)-
Remove the upper hinge (17).
-
Remove the insert (18), and store it in a safe place.

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(2)- Lift the refrigerator door (2) out of the middle hinge, and remove it.

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(19) (20)- Unscrew both screws (19).
- Remove the hinge (20).

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(5) (21)- Lift up the refrigerator door(5), removing it from the lower hinge as you do so(21), and set it to one side.

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(22)- Lever out the blind plugs (22) and insert them into the areas where the screws were previously.

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(23)- Unscrew both screws (23), and remove the lower hinge (21).

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(21)- Screw the lower hinge (21) into the new position.
- Insert the blind plug (24) on the side opposite the newly positioned hinge, screw in the screw (26) and place the cover cap (25) over it.
Preparing the doors

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(24) (25) (26)- Lever out the blind plugs (24) and the cover cap (25) and loosen the screw (26).

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(26) (25)- Swap the positions of the blind plug (25) and the insert (26) on the freezer door.

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(27) (21)- Unscrew the pin screw (27), turn the lower hinge over (21) and tighten the pin screw (27) on the other side.

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(5)- Turn the freezer door (5) over.

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(28) (27)- Loosen the screw (28) and remove the metal reinforcement (27).

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(28) (29)-
Use the screw (28) to screw in the metal reinforcement (29) on the opposite side.
-
Turn the freezer door (5) over again.

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(2)-
Turn the refrigerator door (2) over again as well.
-
Repeat steps 3 and 4 on the refrigerator door (2) and turn the refrigerator door (2) back over again.

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(18) (2)- Insert the plastic insert (18) on the top of the refrigerator door (2).
Reattaching the doors

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(5) (32) (27) (21)- Reattach the freezer door (5) so that the pin screw (27) on the hinge (21) slides into the hole in the metal reinforcement (32).

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(19) (20) (33) (29)- Reinsert the hinge (20) so that the lower part of the pin (33) slides into the insert (29).
- Tighten the hinge (20) with the screws (19).

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(29) (30)(2)- Reattach the fridge door (2) so that the top of the pin (30) slides into the hole in the metal reinforcement (29).

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(17) (33) (32) (33) (31) (32) (18)- Reinsert the hinge (17) so that the hinge pin (31) slides into the insert (18) and the screw holes (33) lay over the holes (32) in the appliance casing.

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(15)- Reinsert the blanking plate (15) on the hinge side.

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(16)- Reinsert the blanking plate (16) opposite the hinge side.
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean there is a defect in the appliance. For this reason, please check the tables to see if you can correct the malfunction.

WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. You can put your own and future users' lives in danger. Only authorised specialists are allowed to carry out this repair work.
| Problem Possible cause Solutions, tips, explanations | ||
| Compressor off, interior light off. | No electricity to socket. Check the socket with another appliance. | |
| Mains plug is loose. Check the tightness of the mains plug. | ||
| Compressor off. Temperature controller (1) is set to “8 °C”. | Set the temperature controller to a lower temperature (see “Setting the temperature” on page GB-10). | |
| Desired temperature has been reached. Further cooling not required. When the inside temperature rises, the compressor automatically turns on. | ||
| Appliance cools too quickly. | Temperature has been set too high. | Select a lower setting (see “Setting the temperature” on page GB-10). |
| The appliance doesn’t cool sufficiently. | Temperature has been set too low. | Select a higher setting (see “Setting the temperature” on page GB-10). |
| Door not tightly closed or door seal is not completely tight. | See “Checking and cleaning the door seals” on Page GB-16. | |
| The appliance is near a heat source. | Place insulation plate between the appliances or change location. | |
| Food has been stored warm. | Only store cooled foods. | |
| Too many goods frozen. Freeze a maximum of 4 kg at any one time. | ||
| Ambient temperature too low or too high. | Adjust the ambient temperature to the climate category (see “Technical specifications” on page GB-28). | |
| Compressor seems defective. | Set the temperature controller to “2 °C”. If the compressor does not switch on within an hour, please contact our service centre (see Page GB-26). | |
| Appliance is making a noise. | Operating noises are functional and are not a sign of malfunction. | Humming: Refrigeration unit is running. |
| Flowing noise: Refrigerant is flowing through the pipes. | ||
| Clicking: Compressor is switching on or off. | ||
| Disturbing noises. Check that it is stable. | ||
Our Service Centre
In order for us to help you quickly, please tell us:
| Name of appliance Model Colour Order | er number | ||
| hanseatic Fridge-freezer | HKGK18860A2NFSS | stainless steel | 296 931 |
| HKGK18860A2NFW white | 385 572 | ||
| HKGK18860A2NFBK black | 339 644 | ||
| HKGK18860A2NFR red 6 | 50 453 |
Advice, order and complaint
Please contact your mail order company's customer service centre if
– the delivery is incomplete,
– the appliance is damaged during transport,
– you have questions about your appliance,
- a malfunction cannot be rectified using the troubleshooting table,
– you would like to order further accessories.
Please note:
You are responsible for the condition of the appliance and its proper use in the household. If you call out for customer service due to an operating error, you will incur charges, even during the guarantee/warranty period. Damage resulting from non-compliance with this manual unfortunately cannot be recognised.
Repairs and spare parts
Customers in Germany
– Please contact our technical service:
Telephone 0 18 06 18 05 00
(landline 20 cents/call, mobile max 60 cents/call)
Customers in Austria
- Please contact your mail order company's customer service centre or product advice centre.
Environmental protection
Disposing of the appliance

Old devices must not be disposed of with household waste! If the device can no longer be used, every user is required by law to
dispose of old devices separately from their household waste, e.g. at a collection point in their community/borough. Waste electrical equipment is accepted free-of-charge there. This ensures that old devices are recycled in a professional manner and also rules out negative consequences for the environment.
For this reason, electrical equipment is marked with the symbol shown here.
Further information on this topic can also be found on the service pages of our current catalogue and on our website under the heading "Service".
Our contribution to the protection of the ozone layer

100% CFC and HFC-free refrigerants and foaming agents have been used in this appliance. This protects the ozone layer and reduces the greenhouse effect.
Our packaging is made of environmentally-friendly, recyclable materials:
– Outer packaging made of cardboard
– Moulded parts made of foamed, CFC-free polystyrene (PS)
– Films and bags made of polyethylene (PE)
– Tension bands made of polypropylene (PP)
- Saving energy also protects against excessive global warming. Your new appliance uses little energy due to its environmentally friendly insulation and technology.
Product fiche concerning Regulation (EU) No 1060/20109
| Trade mark hanseactic | |
| Model identifier 385 572 / HKGK18860A2NFW | 296 931 / HKGK18860A2NFSS650 453 / HKGK18860A2NFR339 644 / HKGK18860A2NFBK |
| Category of the household refrigerating appliance model 7, Refrigerator-freezer | |
| Energy efficiency class on a scale from A+++ (most efficient) to D (least efficient) | A++ |
| Energy consumption 224 kWh per year, based on standard test results for 24 hours. Actual energy consumption will depend on how the appliance is used and where it is located | |
| Storage volumeRefrigeratorFreezer (frost- free) / Star rating | 219 L76 L / 4 Stars |
| Power cut safe 15 h | |
| Freezing capacity 4 kg / 24 h | |
| Climate class: N-ST-T . This appliance is intended to be used at an ambient temperature between +16 °C and +43 °C bestimmt. | |
| Airborne acoustical noise emissions 40 dB(A) re | 1 pW |
| Built-in appliance no | |
The values indicated above have been measured under standardised laboratory conditions pursuant to EN 62552.
Technical specifications
| Order number 385 572, 296 931, | 650 453, 339 644 |
| Name of appliance Refrigerator | |
| Model identifier HKGK18860A2NFW | HKGK18860A2NFSSHKGK18860A2NFRHKGK18860A2NFBK |
| Device measurements (Height × Width × Depth with connections) | 188,0 cm × 59,5 cm × 63,0 cm |
| Unloaded weight | 68 kg |
| Refrigerant | R600a |
| Filling capacity refrigerant | 48 g |
| Foaming agent | Cyclopentane |
| Power consumption | 150 W |
| Supply voltage / frequency / fuse | 220–240 V / 50 Hz / 0,70 A |
| Protection class 1 |