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USER MANUAL HKGK18560A2I Hanseatic
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Line drawing of an open refrigerator with doors open, showing internal shelves and a wavy interior (no text or symbols)Gebrauchsanleitung
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Line drawing of an open refrigerator with doors open, showing internal shelves and a wavy interior (no text or symbols)

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Isometric view of a rectangular tray with internal triangular compartments, labeled (b) (no text or symbols on the diagram itself)

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Simple line drawing of a stylized tool or knob with a pointed tip and circular head, labeled (d) at the end (no text or symbols on the knob itself)
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Technical line drawing of a mechanical part with a labeled end (e), no text or symbols present.Lieferumfang
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Line drawing of a rectangular container with a labeled tag (11) and number 3, no text or symbols present.natural_image
Technical line drawing of a mechanical bracket with mounting holes and a directional arrow (no text or symbols)natural_image
Technical line drawing of a mechanical bracket with an arrow indicating upward motion (no text or symbols)text_image
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Mechanical assembly diagram showing a shaft and housing with directional arrows indicating motion (no text or symbols)natural_image
Technical line drawing of a mechanical bracket with mounting holes and a downward arrow indicating assembly (no text or symbols)natural_image
Line drawing of an open refrigerator with doors open and one side panel, showing internal compartments (no text or symbols)User manual
Manual/version:
196246_GB_20180502
Article no.:
8161 4408, 5837 4445,
6593 2467, 1772 7827,
4166 9900, 5657 3725,
6471 7225, 4124 1924
Reproduction, even of excerpts,
is not permitted!
Fridge-freezer
Table of contents
Delivery GB-3
Package contents . . . . . . . . . . . . . GB-3
Check the delivery . . . . . . . . . . . . GB-3
Appliance parts / control elements . . . GB-4
Safety GB-5
Intended use . . . . . . . . . . . . . . . . . . . GB-5
Explanation of terms . . . . . . . . . . . GB-5
Explanation of symbols . . . . . . . . . GB-5
Safety notices . . . . . . . . . . . . . . . . . . . GB-6
Operation GB-10
Requirements for safe use ..... GB-10
Switching the appliance on and off . GB-10
Setting the temperature . . . . . . . GB-11
Shelves and door shelves. . . . . . GB-11
Chilling food . . . . . . . . . . . . . . . . . . . . GB-12
Filling the fridge compartment ... GB-12
Maintaining quality . . . . . . . . . . GB-12
Freezing foods/storing frozen foods GB-13
Freezing food . . . . . . . . . . . . . . . . . GB-13
Storing frozen food . . . . . . . . . . GB-14
Defrosting food . . . . . . . . . . . . . . . GB-14
Preparing ice cubes . . . . . . . . . GB-15
Care and maintenance . . . . . . . . GB-16
Checking and cleaning the door seals . . . . . . . . . . . . . . . . . . . . . . GB-16
Clean exterior . . . . . . . . . . . . . . . . . GB-16
Cleaning the reverse side . . . . . . GB-16
Defrosting and cleaning the inner compartment . . . . . . . . . . GB-16
Interior light . . . . . . . . . . . . . . . . . . . . GB-18
Start-up GB-19
Preparing for start-up . . . . . . . . GB-19
Unpacking and setup . . . . . . . . GB-19
Cleaning before use . . . . . . . . . GB-21
Electrical connections . . . . . . . . GB-21
Changing the door hinges . . . . . . . GB-21
Troubleshooting table . . . . . . . . . . GB-24
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GB-26
Advice, order and complaint ..... GB-26
Repairs and spare parts . . . . . . . GB-26
Environmental protection . . . . . . . GB-27
Disposing of old electrical devices in an environmentally-friendly manner . . GB-27
Our contribution to the protection of the ozone layer .... GB-27
Data sheet GB-28

You can find more information on setting up the appliance to starting it up for the first time
from page GB-19.

Before using the appliance, please first read through the safety instructions and user
manual carefully. This is the only way you can use all the functions reliably and reliably. Be absolutely sure to also observe the national regulations in your country, which are also valid in addition to the regulations specified in this user manual.
Keep all safety notices and instructions for future reference. Pass all safety notices and instructions on to the subsequent user of the product.
Delivery

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Line drawing of an open refrigerator with doors open, showing internal shelves and doorways (no text or symbols)

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Isometric view of a rectangular tray with internal triangular compartments, labeled (b) (no text or symbols on the diagram itself)

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Simple line drawing of a tool with a handle and base, labeled (d) at the end (no text or symbols on the diagram itself)
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Technical line drawing of a mechanical part with a labeled end (e), no text or symbols present.Package contents
1× Fridge-freezer
Fridge compartment:
3× glass shelves
1× Bottle rack
1× Glass shelf as a cover for the fruit/vegetable drawer
1× Fruit/vegetable drawer with divider
3× Door shelves
Freezer compartment:
3× Drawers
1× Egg rack(a)
1× Ice cube container (b)
2× Spacer (c)
1× Cleaning swabs (d)
1× Hinge fitting to change the door opening direction (e)
Check the delivery
- Move the appliance to a suitable place and unpack it (see „Start-up“ on page GB-19).
- Remove all parts of the packaging, plastic profiles, tape and foam padding.
- Check that the delivery is complete.
- Check whether the appliance was damaged during transit.
- If the delivery is incomplete or the appliance has been damaged during transport, please contact our Service Centre (see page GB-26).
WARNING!
Risk of electric shock!
Touching live parts may result in severe injury or death.
■ Never use a damaged appliance.
Appliance parts / control elements

(1) Interior light
(2) Small door shelf
(3) Large door shelf
(4) Screw feet
(5) Freezer compartment drawers
(6) Vegetable drawers
(7) Glass shelf as a cover for the vegetable drawer
(8) Defrost water drain
(9) Bottle rack
(10) Glass shelves in fridge compartment
(11) Temperature controller
Safety
Intended use
The purpose of this appliance is to
- chill fresh food,
– to store ordinary commercially available deep-frozen food,
– to deep freeze fresh, room-temperature foods and - to prepare ice cubes.
The appliance is designed for use in private households and is not designed for commercial use or multiple use (e.g. use by several parties in an apartment block).
Use the appliance exclusively as described in this user manual. Any other use is deemed improper and may result in damage to property or even personal injury. The manufacturer accepts no liability for damage caused by improper use.
Explanation of terms
The following symbols can be found in this user manual.

WARNING
This symbol indicates a hazard with a medium level of risk which, if not avoided, could result in death or serious injury.

CAUTION
This symbol indicates a hazard with a low level of risk which, if not avoided, could result in minor or moderate injury.

NOTICE
This symbol warns against possible damage to property.

This symbol refers to useful additional information.
Explanation of symbols

Caution: Fire hazard!

Freezer compartment at -18 °C or colder

This appliance complies with the relevant European and national guidelines. This is confirmed with the CE label (corresponding explanations are available from the manufacturer).
Safety notices
In this chapter you will find general safety notices which you must always observe for your own protection and that of third parties. Please also observe the warning notices in the individual chapters.

WARNING
Risks in handling household electrical appliances
Risk of electric shock!
Touching live parts may result in severe injury or death.
■ Only use the appliance indoors. Do not use in wet rooms or in the rain.
■ Do not operate or continue to operate the appliance, if
– it shows visible signs of damage, e.g. the power cord is defective,
– it starts smoking or there is a smell of burning,
- it makes unfamiliar noises.
In such cases, pull out the mains plug or unscrew/isolate the fuse and contact our service department (see page GB-26).
■ The appliance corresponds to protection class I and may only be connected to a plug with a protective conductor that has been properly installed. When connecting, make sure that it has the right voltage. You can find more detailed information about this on the nameplate.
■ Do not connect to a timer or a separate remote-controlled system for distance monitoring and control.
■ The appliance must only be completely disconnected from the power
supply by pulling out the mains plug. The appliance must therefore be connected to an easily accessible socket so that it can be quickly disconnected from the power supply in the event of breakdown.
- If the mains plug is no longer accessible after installation, an all-pole disconnecting device complying with overvoltage category III must be connected to the house wiring with a contact gap of at least 3 mm; this includes fuses, circuit breakers and contactors.
- Do not kink or pinch the mains cable or lay it over sharp edges. This can result in a break in the cable.
- Keep the appliance, mains plug and mains cable away from naked flames and hot surfaces.
■ Always hold the mains plug itself, not the mains cable.
■ Never touch the mains plug with wet hands.
■ Never immerse the mains cable or plug in water or any other liquids.
■ If the mains cable of the appliance is damaged, it must be replaced by the manufacturer, through the customer service department or by a qualified specialist. - Inspections and repairs to the appliance may only be carried out by authorised specialists (see „Service“ on page GB-26).
■ Do not remove the cover from the interior lighting. - Do not attempt to replace the interior lighting.
■ Independent or improper repairs made to the appliance may cause
damage to property and personal injury; any liability and warranty claims will be forfeited. Never try to repair a defective or suspected defective appliance yourself.
■ This appliance contains electrical and mechanical parts which are essential for protection against potential sources of danger. Only parts corresponding to the original appliance specifications may be used for repairs.
■ In the event of a fault, as well as before extensive cleaning, pull out the mains plug or isolate/unscrew the fuse.
- Do not put any objects in or through the housing openings, and also make sure that children cannot insert any objects in them.
- Check the appliance regularly for damage.
Risks to children
Risk of suffocation!
Children can become entangled in the packaging fi lm or swallow small parts and suffocate.
■ Do not allow children to play with the packaging fi lm.
■ Prevent children from pulling small parts from the device or taking them out of the accessory bag and putting them in their mouths.
Risks when dealing with chemical substances
Danger of explosion!
Improper handling of chemical substances can lead to explosions.
■ Do not store explosive substances or spray cans with flammable propel-
lants inside the appliance, as they may cause ignitable gas-air mixtures to explode.
■ Never use defrosting sprays to defrost. They can generate explosive gases.

CAUTION
Risks for certain groups of people
Dangers for children and people with limited physical, sensory or mental capacity!
■ This appliance may be used by children ages 8 and over as well as persons with impaired physical, sensory or mental capacities or those lacking experience and knowledge if they are supervised or have been instructed in how to safely use the appliance, and have understood the risks associated with operating it.
■ Children must not be allowed to play with the appliance.
■ Cleaning and user maintenance must not be performed by unsupervised children.
■ Make sure children do not have unsupervised access to the appliance.
Risks when dealing with fridge and freezer appliances
Fire hazard!
Improper handling of the appliance can lead to fire and property damage.
- Only connect the appliance to a properly installed and earthed electric socket.
- Do not connect to a multi-socket extension cable or a multi-socket plug.
■ To ensure adequate air circulation, do not close the ventilation openings in the appliance housing.
- Do not position the appliance directly against the wall and adhere to minimum distances (see „Minimum distances“ on page GB-20).
Dangers from the refrigerant!
Your appliance's refrigeration circuit contains the environmentally friendly, but fl ammable refrigerant R600a (isobutane).
■ Mechanical intervention in the refrigeration system must only be carried out by authorised specialists.
- Do not damage the refrigeration circuit, for example, by piercing the refrigerant channels of the condensate evaporator with sharp objects, bending the piping, cutting open the insulation, etc.
■ Refrigerant is flammable when spurting out and can damage the eyes. In this case, rinse your eyes in clean water and seek medical assistance immediately.
- To prevent the formation of a flammable gas-air mixture in the event of a leakage in the refrigeration circuit, the installation space must have a minimum size of 1 m ^3 per 8 g of refrigerant in compliance with the EN 378 standard. The amount of refrigerant contained in your appliance can be found on the data sheet (see page GB-28).
Risk of injury!
Improper handling of the appliance may result in injury.
■ The appliance is heavy and bulky. Seek the help of another person when moving the appliance.
- Check that entry route and installation location are free of obstacles (e.g. closed doors or objects lying on the floor).
■ Bases, drawers, doors, etc. must not be used as steps or for support purposes.
■ Do not place heavy objects on the appliance, as they could fall down and cause injuries.
■ Take care to prevent the risk of tripping when laying the mains cord.
Health hazard!
Incorrect handling, insufficient cooling or overlapping items can spoil the stored food. This could lead to a risk of food poisoning when consumed.
■ In particular, pack raw meat and fish carefully to ensure that adjacent food cannot be contaminated by salmonella or similar bacteria.
■ Abide by the storage times recommended by food manufacturers.
■ Note that the shelf life of the frozen food may be shortened due to a rise in the temperature inside the appliance (from defrosting, cleaning or power failure).
If there is a power failure, the frozen food may remain sufficiently cold for some time (see “storage time in the event of a power failure” at page GB-28). In case of prolonged power failure or malfunction of the appliance, remove the stored frozen food from the appliance and store it in a
suffi ciently cool place or in another refrigerating appliance.
■ After a malfunction, check whether the stored food is still edible. Consume thawed and defrosted foods immediately, do not refreeze.
■ Use only drinking water to make ice cubes.
The appliance may not operate properly if exposed to low ambient temperatures for extended periods of time. This can then lead to an increase in temperature inside the appliance.
■ Always abide by the prescribed ambient temperature (see the ‘Climate categories’ line on page GB-28).
Risk of injury from frozen goods!
Improper handling of the appliance may result in injury. There is a risk of burns caused by low temperatures.
■ The food and the inside walls of the freezer compartment have a very low temperature. Never touch them with wet hands. This can cause injury to the skin. Skin damage can occur even with dry skin.
- Let ice cubes or ice lollies thaw a little before eating, do not put into your mouth straight from the freezer area.
! NOTICE
Risk of damage
If the cooling unit has been transported horizontally, lubricant from the compressor may get into the cooling circuit.
■ Only transport the appliance in a vertical position.
- Allow the cooling unit to stand upright for 2 hours before start-up. The lubricant will flow back into the compressor during this time.
Improper handling of the appliance can lead to property damage.
- Do not pull or lift the device by the doors or door handles.
- The appliance must only be placed on a level and firm surface. The surface must be strong enough to support the appliance's weight when fully laden.
■ Do not use sharp or pointed objects to unpack it. - When unpacking the appliance, never damage the insulation material on the back of the appliance.
- Do not use any electrical parts inside the appliance that do not conform to the manufacturer's recommended design.
- Do not use any means other than those recommended by the manufacturer to speed up defrosting. For example, do not use any electric heating equipment, knives or devices with an open flame such as a candle. The thermal insulation and the interior are scratch and heat-sensitive and can melt.
■ The interior light must only be used to illuminate the interior of the appliance. It is not suitable for lighting a room. - Do not store glass or metal containers containing water, lemonade, beer etc. Water expands when frozen and can burst the container.
■ Defrost the appliance in a timely manner, before it forms a layer of ice and frost of more than 5 mm. Excessive ice formation increases power consumption, the drawers become difficult to open and the door may not close completely.
■ When cleaning, please note:
– Never use harsh, granular, soda, acid, solvent-based or abrasive cleaners. These attack the plastic surfaces. All-purpose cleaners with a neutral pH are recommended.
- Door seals and plastic parts are sensitive to oil and grease. Remove contaminants as quickly as possible.
– Use only soft cloths for cleaning.
- Wait 5 minutes after switching off. Only then switch the appliance on again.
■ Only use original accessories.
Operation
Requirements for safe use
- You have read the “Safety” chapter from page GB-5 and understand all the safety instructions.
– The appliance is set up and connected as described in chapter from ‘Start-up’ page GB-19.
Switching the appliance on and off

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(11) 3The temperature controller is also (11) used to switch the appliance on and off. It is at the top in the fridge compartment.
Switching on
- Set the temperature controller (11) to a setting of between "1" and "7". The appliance is then switched on. The compressor starts to work, the refrigerant flows through the pipes and a quiet humming sound can be heard. The interior light will switch on as soon as the door is opened and will switch off if the door is closed.
- If the appliance makes worrying noises check the solid base and remove any objects that are on top of the appliance.
Switching off
- Set the temperature controller (11) to "0". The compressor is switched off. The appliance doesn't refrigerate. The interior light continues to function.
- To switch the appliance off completely, pull the mains plug out of the socket.
- If the appliance is switched off, leave the doors open slightly to avoid mould formation.
Setting the temperature

CAUTION
Health hazard!
The appliance may not operate properly if exposed to low ambient temperatures for extended periods of time. The temperature may increase in the fridge and freezer compartments which may cause the foods stored within to spoil more quickly.
■ Always abide by the prescribed ambient temperature (see the ‘Climate categories’ line on page GB-28).
Using the temperature controller (11), you can set the temperature in the fridge and freezer compartments.
- First select a medium setting.
- If, for example in summer, the ambient temperature increases, so select a lower setting accordingly.
- In order to
– increase the refrigeration output in the fridge and freezer compartments, turn the temperature controller towards "7".
– decrease the refrigeration output in the fridge and freezer compartments, turn the temperature controller towards “1”.
You ideally need two refrigerator/freezer thermometers to be able to control the refrigeration output.
- Place
- one above the vegetable drawer (7) in the fridge compartment; the correct temperature here is +6^ .
– the other in the freezer compartment; the ideal storage temperature is -18 ^ .
Shelves and door shelves
The glass shelves (10), bottle rack (9), door shelves (2) and (3) can be taken out and rearranged if necessary.
- In order to remove the door shelves, simply pull them upwards out of the holders.
- To remove the glass shelves, lift them slightly at the back and then pull them out of the guide rail.
- Place the door and glass shelves back into the desired positions.
Chilling food

WARNING
Danger of explosion! Improper handling of the appliance can lead to explosions.
- Do not store explosive substances or spray cans with flammable propellants inside the appliance, as they may cause ignitable gas-air mixtures to explode.
Filling the fridge compartment
Fill the fridge compartment in such a way that the temperature conditions inside are used to their full potential.

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(10) (9) (7) (6) (2) (2) (3)- Place spreadable butter and cheese on the upper door shelf (2) in the upper fridge compartment. This is where the temperature is warmest.
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Store preserves, jars and eggs on the door shelf. Eggs are best stored on the supplied egg rack.
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Place drinks cartons and bottles on the door shelf (3). Position full containers closer to the hinge in order to reduce the strain on the door.
- Place securely closed bottles on the bottle rack (9).
- Place cooked and baked foods on the glass shelves (10).
- Place fresh meat, game, poultry, bacon, sausage and raw fish on the glass shelf (7) above the vegetable drawer (6). This is where the temperature is lowest.
- Place fresh fruit and vegetables in the vegetable drawer (6).
- Only store strong alcohol standing upright and closed tightly.
- Allow hot food to cool before placing it in the fridge compartment.
The temperatures within the appliance and therefore also the energy consumption may increase if the doors are frequently opened or opened for long periods, or if the prescribed ambient temperatures are exceeded or are too low (see “temperature categories” at page GB-28).
Maintaining quality
- To maintain the flavour and freshness of food in the fridge compartment, only place packaged food in the fridge compartment. Use special plastic containers for food or customary films.
- Place the food – in the fridge in a way that allows the air to circulate freely. Do not cover the shelves with paper or anything similar. – somewhere that is not directly against the rear wall. Otherwise it may freeze onto the rear wall.
Freezing foods / storing frozen foods

WARNING
Danger of explosion!
Improper handling of the appliance may lead to an explosion.
- Do not store explosive substances or spray cans with flammable propellants inside the appliance, as they may cause ignitable gas-air mixtures to explode.

CAUTION
Health hazard!
Incorrect handling, insufficient cooling or overlapping items can spoil the stored food. This could lead to a risk of food poisoning when consumed.
- In particular, pack raw meat and fish carefully to ensure that adjacent food cannot be contaminated by salmonella or similar bacteria.
■ Abide by the storage times recommended by food manufacturers.
■ Note that the shelf life of the frozen food may be shortened due to a rise in the temperature inside the appliance (from defrosting, cleaning or power failure).
If there is a power failure, the frozen food may remain sufficiently cold for some time (see “storage time in the event of a power failure” at page GB-28). In case of prolonged power failure or malfunction of the appliance, remove the stored frozen food from the appliance and store it in a sufficiently cool place or in another refrigerating appliance.
■ After a malfunction, check whether the stored food is still edible. Consume thawed and defrosted foods immediately, do not refreeze.
Risk of injury!
Improper handling of the appliance may result in injury. Risk of burns caused by low temperatures.
■ The food and the inside walls of the freezer compartment have a very low temperature. Never touch them with wet hands. This can cause injury to the skin. Skin damage can occur even with dry skin.
■ Let ice cubes or ice lollies thaw a little before eating, do not put into your mouth straight from the freezer area.

If there is not enough space within the drawers of the fridge compartment, can remove the drawers.
Freezing food
Freezing means reducing the core temperature of fresh, room-temperature food to frozen as quickly as possible – for best results “flash-frozen”. If not cooled quickly enough, the food will be “killed by frost”, i.e. the structure will be destroyed. A constant storage temperature of -18^ C is needed to maintain the food’s consistency, taste and nutritional value.
Preparing the food
- Only freeze high quality food.
- Freeze fresh and prepared food dry and unseasoned. Unsalted foods are more durable.
- Allow prepared food to cool before freezing. This not only saves power, but also prevents excessive frost formation in the freezer area.
- Carbonated drinks are not suitable for freezing because the carbon dioxide escapes during freezing.
Suitable packaging
Packaging is important when freezing. This will protect against oxidation, penetration by microbes, transfer of odours and flavourings and drying out (freezer burn).
- Only use packaging material that is strong, impermeable to air and liquid, not too stiff and labelled. It should be designated as suitable for freezer use.
- Use plastic clips, rubber bands or adhesive tapes to seal.
Portions
- Use flat portions as much as possible; these freeze through to the core faster.
- Expel the air from the freezer bag as this causes the contents to dry out and takes up space.
- Fill liquid containers no more 34 full, because liquids expand when frozen.
- Do not store glass or metal containers containing liquids such as water, lemonade, beer, etc. Water expands when frozen and may burst the container. Only high percentage alcohol (from 40% volume) should be frozen; make sure that the bottle is tightly sealed.
- Label the frozen food by type, quantity, amount and expiry date. Use waterproof marker pens or adhesive labels wherever possible.
How to pack the freezer properly
Freezing smaller quantities
Once the freezer temperature is -18^ C, you can freeze fresh, room-temperature foods.
Maximum freezing capacity
Adhere to the maximum freezing capacity. You will find information about "Freezing capacity in kg/24 hours" in the data sheet on page GB-28.
Keep fresh goods out of contact with existing frozen foods as they could start to thaw. If contact with stored food can not be avoided, we recommend that you create a cold reserve in the freezer before freezing the fresh goods.
The temperature in the freezer briefly rises after placing fresh goods inside. After 24 hours, the goods are frozen to the core.
Storing frozen food
The deep-freeze chain must not be broken between the manufacturer and your freezer. The temperature of the frozen food must always be at least -18^ C.
Therefore, do not buy any goods that
- are in frosty, over-icy chests.
– are stacked above the stipulated high-load marker.
– partially clumped (particularly easy to identify with berries and vegetables).
– have snow and juice traces.
Transport frozen foods in special styrofoam boxes or insulated bags.
Observe the storage conditions and times on the packaging.
Defrosting food
Observe the following basic rules when defrosting food:
- To defrost food, remove it from the freezer and let it defrost at room temperature or in the refrigerator.
– Always defrost meat, poultry and fish in the refrigerator. Make sure that the frozen food is not immersed in its own thawing liquid. - To defrost food quickly, use the defrost function on your microwave, for example. Observe the manufacturer's instructions and note that bacteria and germs can form in this way.
- If you only want to defrost part of a pack, remove the portion you need and immediately close the rest of the pack. In this way, you will avoid "freezer burn" and will reduce ice formation on the remaining foods.

Cook or use thawed foods as soon as possible. Dispose of the defrosting liquid.
Preparing ice cubes

CAUTION
Health hazard!
Eating ice cubes which have been prepared using impure or standing water can damage health.! Incorrect handling can lead to risks of causing food poisoning.
■ Use only fresh drinking water to make ice cubes.
- Fill the supplied ice cube container to the 3/4 level with fresh drinking water and place it horizontally in the freezer compartment.

The ice cubes are best removed by bending the ice cube container slightly
or holding it under running water for a short while.
Care and maintenance

WARNING
Risk of electric shock!
Touching live parts may result in severe injury or death.
■ Before cleaning, unplug the mains plug from the socket or isolate/un-screw the fuse.
- When pulling out the mains plug, always take hold of the mains plug itself and never the mains cord.

CAUTION
Risk of injury!
Dangers for children and people with limited physical, sensory or mental capacity!
■ Cleaning and user maintenance must not be performed by unsupervised children.

NOTICE
Risk of damage!
The surfaces and appliance parts can be damaged through improper handling.
■ Never use harsh, granular, soda, acid, solvent-based or abrasive cleaners. These attack the plastic surfaces. All-purpose cleaners with a neutral pH are recommended.
■ Door seals and plastic parts are sensitive to oil and grease. Remove contaminants as quickly as possible.
■ Only use soft cloths.
Checking and cleaning the door seals
The door seals must be checked regularly so that no air can enter the appliance.
- To test them, clamp a thin piece of paper in various places. The paper should be difficult to pull through at all points.
- If the seal is not uniform everywhere: Warm the seal in the appropriate places in front of you with a hair dryer and pull it out with your fingers.
- Only clean dirty seals with clean water.
Clean exterior
- Painted surfaces
Use only light pH-neutral soapy water.
– Stainless steel surfaces
Use special stainless steel cleaner from a specialist shop. Never use polish.
Cleaning the reverse side
Remove dust and clean the back of the appliance and the compressor once or twice a year.
- Carefully brush the reverse side of the appliance and the compressor with a soft brush.
Defrosting and cleaning the inner compartment
The fridge compartment does not need to be defrosted as it is equipped with an automated thawing function. Frost and ice are automatically defrosted and the thaw water is collected in a thaw water container on the reverse side of the appliance. The thaw water evaporates as a result of the heat generated by the motor.
To defrost the freezer compartment, first create accumulated refrigeration. To do this, set the temperature controller (11) to "7" for at least 3 hours prior to defrosting. The deep frozen food will now not defrost as quickly.
CAUTION
Danger of explosion!
Improper handling of the appliance can lead to defl agration or explosion!
■ Never use defrosting sprays. They can generate explosive gases.
- Do not use any means other than those recommended by the manufacturer to speed up defrosting. For example, do not use any electric heating equipment, knives or devices with an open flame such as a candle. The thermal insulation and the interior walls are scratch- and heat-sensitive and can melt.
- Set the temperature controller (11) to "0".
- Disconnect the mains plug from the socket.
- Remove the frozen food from the freezer.
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Ensure that your food is kept cool enough. If you haven't got the opportunity to store the frozen food in another freezer in the meantime, wrap it up in a thick layer of newspaper and store it in a cool room or in an insulated bag while it is defrosting.
-
Remove the drawers from the freezer compartment. Wash them in warm water with washing up liquid and dry thoroughly.
-
To accelerate defrosting, place a bowl of hot, but not boiling, water in the freezer compartment. This will accelerate the defrosting process.
-
Leave the door open while defrosting and place a cloth in front of the appliance to catch thaw water which may come out. The defrosting time depends on the thickness of the ice layer. Experience dictates that it is possible to start cleaning after approx. 1 hour.
-
To clean the fridge compartment, remove the vegetable drawer (6) (7) and (10) the glass shelves. To remove the glass shelves, lift them slightly at the back and then pull them out of the guide rail.
- In order to remove the door shelves, simply pull them upwards out of the holders.
- Clean all of the parts in lukewarm soapy water. Then dry everything thoroughly.
- Wash the interior with warm water and washing up liquid. When wiping clean, add a few drops of vinegar to the water to prevent mould from forming. Wipe the inner compartment dry.

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(d) (8)- The thaw water drain (8) can be found on the reverse side of the refrigerator area above the vegetable drawer. Clean it regularly with the cleaning tool (d).
- Only clean the door seals with clean water; they are sensitive to oil and fat.
- Replace the glass shelves, the drawers and the door shelves.
- Return the food to the fridge or freezer compartment.
- Plug the mains plug back into the socket and turn the temperature controller (11) to level "7".
- As soon as the freezer compartment has reached -18 ^ , turn the temperature controller back to the usual position.
Interior light

WARNING
Risk of electric shock!
Touching live parts may result in severe injury or death.
■ Do not remove the cover from the interior lighting.
■ Do not attempt to replace the interior lighting.
Maintenance-free LEDs are used to light the appliance. If the interior lighting fails, contact an authorised professional (see „Service“ on page GB-26).
Start-up
Preparing for start-up
You have read chapter "Safety" from page GB-5 and understand all the safety notices.
Unpacking and setup
WARNING
Risk of suffocation!
Children can become entangled in the packaging fi lm or swallow small parts and suffocate.
■ Do not allow children to play with the packaging fi lm.
■ Prevent children from taking small parts out of the accessory bag and putting them in their mouths.
CAUTION
Risk of injury!
Improper handling of the appliance may result in injury.
■ The appliance is heavy and bulky. Ask another person to help with moving and installation.
■ Bases, drawers, doors, etc. must not be used as steps or for support purposes.
Dangers from the refrigerant!
Improper use of the appliance may lead to injury or damage to health.
- Do not damage the refrigeration circuit, for example by piercing the refrigerant channels of the condensate vaporiser with sharp objects, cutting off the tubing, etc.
■ Refrigerant is flammable when spurting out and can damage the eyes. In this case, rinse your eyes in clean water and seek medical assistance immediately.
! NOTICE
Risk of damage!
Improper handling of the appliance may result in damage.
■ If possible, do not tilt the cooling appliance horizontally.
■ Do not use sharp or pointed objects to unpack it.
- When unpacking the appliance, never damage the insulation material on the back of the appliance.
The appliance may not operate properly if exposed to low ambient temperatures for extended periods of time. This can then lead to an increase in temperature inside the appliance.
■ Always abide by the prescribed ambient temperature (see the ‘Climate categories’ line on page GB-28).
– Unpack the appliance and remove all packaging, plastic moulding, adhesive strips, protective film and foam padding from the inside, outside and back of the appliance.
– Choose a suitable position with a minimum capacity of:
| HKGK18560A2 HKGK18560A3 | |
| 11.2 m3 | 9.75 m3 |
- Place the appliance on as flat and as firm a base as possible. Adhere to the prescribed minimum distances (see next page).

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(c)- Screw the two spacers (c) tight at the bottom rear of the appliance to ensure that the minimum distance to the rear panel is maintained. Make sure that the ambient temperatures match the climate class of the appliance (see „Data sheet“ on page GB-28).
- Suitable locations are dry, well-ventilated areas that are cool if possible.
- Unsuitable locations are ones with direct sunlight or which are directly next to an oven, hob or radiator.
- If underfloor heating is installed at the setup location, place the cooling appliance on an insulation plate made from solid material.
Minimum distances

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100 75 100Space requirement

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100 100 637 1135 135° 840- Check the position of the appliance with a spirit level.

flowchart
graph TD
A["Top Left: Process Step with Down Arrow"] --> B["Bottom Right: Process Step with Up Arrow"]
B --> C["Bottom Left: Process Step with Down Arrow"]
style A fill:#f9f,stroke:#333
style B fill:#bbf,stroke:#333
- Level out any unevenness on the ground using both of the front screw feet.
- Tilt the appliance backwards slightly and screw/unscrew the screw feet.
- Repeat the adjustment until the appliance is upright and secure. The appliance should not wobble when opening the doors.
Cleaning before use
In order to remove the odour which is present in all new appliances, wipe the fridge and freezer compartment out prior to first use with a solution made from 100 ml vinegar and 200 ml water. Then wipe it out with clean water and dry all of the parts off afterwards.
Electrical connections
- Insert the mains plug into an easily accessible and properly installed socket (220–240 V\~ / 50 Hz).

You will find all important information about operation from page GB-10.
Changing the door hinges
Depending on the space conditions, you can change the direction of the door hinges on your appliance. This work, however, requires you to have a certain degree of craftsmanship skills. Please read the following steps completely before commencing work.
In addition to the package contents, you will need:
- a medium-sized slot screwdriver and Phillips screwdriver;
- a size 8 and size 10 spanner;
-
pliers.
-
Disconnect the mains plug from the socket.

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(12)- Unscrew the screw (12). Then remove the hinge fitting.

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Technical line drawing of a mechanical bracket with mounting holes and a directional arrow (no text or symbols)- Unscrew the 3 screws on the upper hinge and remove the hinge.
- Open the upper door, take it out and set it aside.

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(13)- Move the cover panel (13) at the top of the appliance to the opposite side.

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(14)- Unscrew the middle hinge and remove it. Pay attention to the plastic discs (14). They must later be repositioned correctly in the same place.

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Technical line drawing of a mechanical component with an arrow indicating upward motion (no text or symbols)- Open the lower door, take it out and set it aside.

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(15)- Move the blind plug (15) on the top of the lower door to the opposite side.

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(16)- Unscrew the two blind plugs (16) and re-insert them on the opposite side.

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(18) (5)- Tilt the unit slightly backwards against a wall so that the lower hinge (18) is accessible.
- Remove the screw feet (5) on both sides.
- Unscrew the hinge (18).

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(17) (18)- Replace the hinge bolt as shown above.

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(19) (18)- Move the screw (19) to the opposite side.
- Screw the lower hinge back onto (18) the opposite side. Replace the screw feet.

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(14)- Reinsert the middle hinge into the new position. In the process, pay attention to the two plastic discs (14). Screw the hinge tight.

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Mechanical assembly diagram showing a spring-loaded component with directional arrows indicating motion (no text or labels)- Use a pair of pliers to unscrew the hinge pin and screw it back in on the other side of the hinge plate.
- Reinsert the upper door and close it.

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Technical line drawing of a mechanical component with mounting holes and a downward arrow indicating assembly (no text or symbols)- Replace the upper hinge and screw it tightly.
- Press the hinge fitting supplied in the packaging (e) onto the hinge and screw the hinge on tightly.
- Check whether the doors are easy to open and close. You can adjust it slightly afterwards by rearranging the plastic discs (14) differently.
This is the final step in changing the direction in which the door closes.
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean there is a defect in the appliance. For this reason, please check the tables to see if you can correct the malfunction.

WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. You can put your own and future users' lives in danger. Only authorised specialists are allowed to carry out this repair work.
| Problem Possible cause Solutions, tips, explanations | ||
| Compressor off, interior light off. | No electricity to socket. Check the socket with another appliance. | |
| Mains plug is loose. Check the tightness of the mains plug. | ||
| Compressor off, interior light on. | The temperature controller (11) is set to “0”. | Turn the temperature controller to a higher position (see „Setting the temperature“ on page GB-11). |
| Desired temperature has been reached. | Further cooling not required. When the inside temperature rises, the compressor automatically turns on. | |
| Appliance cools too quickly. | The temperature controller is set at too high a level. | Select a lower setting (see „Setting the temperature“ on page GB-11). |
| The appliance doesn’t cool sufficiently. | The temperature controller is set at too low a level. | Select a higher setting (see „Setting the temperature“ on page GB-11). |
| Door not tightly closed or door seal is not completely tight. | See “Checking and cleaning the door seals” on page GB-16. | |
| The appliance is near a heat source. | Place insulation plate between the appliances or change location. | |
| Food has been stored warm. | Only store cooled foods. | |
| Too many goods frozen. Maintain maximum freezing capacity (see „Data sheet“ on page GB-28). | ||
| Thick ice layer in the freezer area. | Defrost the freezer area (see page GB-16). | |
| Ambient temperature too low or too high. | Adjust the ambient temperature to the climate category (see „Data sheet“ on page GB-28). | |
| Compressor seems defective. | Set the temperature controller to “7”. If the compressor does not switch on within an hour, please contact our service centre (see page GB-26). | |
| Appliance is making a noise. | Operating noises are functional and are not a sign of malfunction. | Humming: Refrigeration unit is running. |
| Flowing noise: Refrigerant is flowing through the pipes. | ||
| Clicking: Compressor is switching on or off. | ||
| Disturbing noises. Check that it is stable. | ||
| Water has accumulated in the fridge compartment at the bot-tom. | Thaw water drain above the vegetable drawer is blocked. | Unblock the thaw water drain with the help of the supplied cleaning tool. |
Service
In order for us to help you quickly, please tell us:
| Name of appliance Colour Model Article number | |||
| hanseatic Fridge-freezer | white HKGK18560A2W 8161 4408 | ||
| stainless steel HKGK18560A2I 5837 4445 | |||
| black HKGK18560A2B 6593 2467 | |||
| red HKGK18560A2R 1772 7827 | |||
| white HKGK18560A3W 4166 9900 | |||
| stainless steel HKGK18560A3I 5657 3725 | |||
| black HKGK18560A3B 6471 7225 | |||
| red HKGK18560A3R 4124 1924 | |||
Advice, order and complaint
Please contact your mail order company's customer service centre if
– the delivery is incomplete,
– the appliance is damaged during transport,
– you have questions about your appliance,
- a malfunction cannot be rectified using the troubleshooting table,
– you would like to order further accessories.
Repairs and spare parts
Customers in Germany
– Please contact our technical service:
Telephone 0049 (0) 18 06 18 05 00
Customers in Austria
- Please contact your mail order company's customer service centre or product advice centre.

Please note: You are responsible for the condition of the appliance and its proper use in the household. If you call out for customer service due to an operating error, you will incur charges, even during the guarantee/warranty period. Damage resulting from non-compliance with this manual unfortunately cannot be recognised.
Environmental protection
Disposing of old electrical devices in an environmentally-friendly manner

Electrical appliances contain harmful substances as well as valuable resources.
Every consumer is therefore required by law to dispose of old electrical appliances at an authorised collection or return point. They will thus be made available for environmentally-sound, resource-saving recycling.
You can dispose of old electrical appliances free of charge at your local recycling centre.
Please contact your dealer directly for more information about this topic.

CAUTION
Fire hazard!
Cooling appliances, which contain refrigerants and gases in the cooling systems and insulation, have to be properly disposed of. Refrigerant leakage may cause a fire hazard.
■ Until the point of proper disposal, ensure that none of the cooling fins or tubes on a cooling appliance are damaged.
Our contribution to the protection of the ozone layer

100% CFC and HFC-free refrigerants and foaming agents were used in this appliance. This protects the ozone layer and reduces the greenhouse effect.
Our packaging is made of environmentally-friendly, recyclable materials:
– Outer packaging made of cardboard
- Moulded parts made of foamed, CFC-free polystyrene (PS)
– Films and bags made of polyethylene (PE)
– Tension bands made of polypropylene (PP)
- Saving energy also protects against excessive global warming. Your new appliance uses little energy due to its environmentally friendly insulation and technology.
If you would like to dispose of the packaging, please dispose of it in an environmentally friendly way.
Data sheet
Data sheet for electric household refrigerators and freezers as well as corresponding combination appliances according to Regulation (EU) No. 1060/2010, 643/2009.
| Brand | hanseatic | ||
| Name of appliance Fridge-freezer | |||
| ModelArticle numbers | HKGK18560A2W8161 4408HKGK18560A2I5837 4445HKGK18560A2B6593 2467HKGK18560A2R1772 7827 | HKGK18560A3W4166 9900HKGK18560A3I5657 3725HKGK18560A3B6471 7225HKGK18560A3R4124 1924 | |
| Category of cooling unit 2) | 7, fridge-freezer unit | ||
| Energy efficiency class 1), 2) | A++ A+++ | ||
| Annual energy consumption 2) | 212 kWh/year 14 | 7 kWh/year | |
| Total volume 2) | Freezer compartment / star classificationFridge compartment (frost-free) 2) | 89 L / *223 L | 84 L / *223 L |
| Storage time in case of malfunction 2) | 21 hours | ||
| Freezing capacity 2) | 4 kg / 24 hours | ||
| Climate categories 3) / thresholds for the ambient temperatures for which the fridge-freezer is designed | N, ST / +16 °C to 38 °C | N, ST, T / +16 °C to 43 °C | |
| Airborne noise emissions 2) | 42 dB(A) re 1pW | ||
| Built-in appliance no | |||
| Power 85 W 100 watts | |||
| Supply voltage 220–240 V~ / 50 Hz | |||
| Power consumption 0.45 A 0.7 A | |||
| Appliance size (Height × Width × Depth) 185 cm × 60 cm × 60 cm | |||
| Unloaded weight 58 kg 61 kg | |||
| Refrigerant | R600a (isobutane) | ||
| Refrigerant filling capacity | 78 g | 89 g | |
| Foaming agent | Cyclopentane | ||
^1) Evaluation of A +++ (= low consumption) to D (= high consumption).
^2) Determined in accordance with Regulation (EU) No. 1060/2010 and Regulation (EU) No. 643/2009. The applied measurement and calculation methods comply with Standard EN 62552.
3) Climate category means that the appliance is intended for operation at the specified ambient temperature. If a combination is given in the information on the climatic category, this means, for example, an appliance specifying the combination SN-ST is suitable for temperatures of +10 °C to +38 °C. If the room temperature drops significantly below this, the unit will not switch on as often. This indicates that an unwelcome increase in temperature may occur.
If the appliance is in a warm room, it must be switched on more often to be able to maintain the low temperature inside the appliance. Please therefore pay attention to maintaining the ambient temperature.
Ambient temperature per climate category
SN: +10°C to +32°C
N: +16 °C to +32 °C
ST: +16°C to +38°C
T: +16°C to +43°C
The data mentioned refers to environmental conditions specified in the test standard. Therefore, it may happen that the values in your own household deviate from the quoted data.