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USER MANUAL SVL7148 SVAN
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White svan washing machine with water filter and control panel (no visible text or symbols on the device itself)User manual
Read the instructions for use carefully before proceeding with the installation, installation and commissioning of the device so as to avoid damage to yourself and the device.
Dear Customer,
First of all we would like to thank you for choosing us and purchasing an original Italian product.
This product has been fully manufactured in ITALY with the best materials, in accordance to RoHs and Reach regulations with special attention to human health and environment.
Key issues like quality and safety are supported by strict controls on our products, which have been certified according to inter-national regulations such as EN 60456:2016, EN 62233:2010, EN 61770:2009, EN ISO3741:2010, EN 60456:2016, EN 60335:2014, EN 61770:2009, EN ISO 3741:2010, EN 60704:2012, EN 6100:2014, EN 55019:2015 through certifications issued by VDE and IMQ, the latter being certifying bodies of excellence. This manual contains instructions for the use, maintenance and warranty.
Before using the machine for the first time, please carefully read this user manual and the warranty certifi cate placed at the end of this manual. There you can find important instructions for the safety, use and maintenance of the washing machine. This is to protect yourself from any possible injury and to avoid damages to the appliance.
Always keep your purchase receipt with you which will be useful to activate the warranty. To be valid for warranty, the receipt must show the date of purchase, type of the appliance and model.
YOUR CONTRIBUTION TO THE PROTECTION OF THE ENVIRONMENT
DISPOSING OF PACKAGING
The packaging has the purpose of protecting the good from any possible damage which could occur during transport operations. All materials used for the packaging are reusable and selected according to eco friendly standards so that they can be easily recycled in order to be reused into the production process. On the one hand, this mechanism allows to reduce waste and on the other, it makes possible a more rational use of non-renewable resources.
WASTE ELECTRIC AND ELECTRONIC EQUIPMENT (RAEE)
In accordance with Directive on waste electric and electronic equipment, the symbol of the crossed-out wheeled bin means that the end-of-life product must be disposed separately from domestic household waste.

The user should, therefore, take the product to an appropriate recycling centre for waste electrical and electronic equipment or give it back to the retailer at the time of purchasing new similar equipment, on a one for one basis.
The proper separate disposal of the decommissioned product and its eco-compatible recycling, treatment and scrapping contribute to avoid possible negative effects on the environment and human health, and encourage the recycling of the materials comprising the product.
The manufacturer has always been focused on developing products and technologies that make as little impact on the environment as possible and has been continuously engaged
in high R&D investments which are required in the fi elds of ecology.
For the waste management and disposal of the household appliances, the manufacturer registered with the consortium ERP Italia.

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Recycling symbol with washing machines and a refrigerator, no text or symbols presentThe illegal disposal of the product by the user leads to the application of administrative sanctions in accordance with current laws and regulations.
INDEX
Index......5
Safety instructions and warnings......6
Installation....10
Control panel....14
Description of the commands....15
Washing programs, duration and options...16
Product details......18
After sale service....20
Warranty certificate....21
Possible remedies....23
SAFETY INSTRUCTIONS AND WARNINGS
This washing machine complies with current safety norms and regulations. If improperly used, it can provoke damage to people and/or goods around you. Before using the washing machine for the first time, please read this user guide carefully. It contains important instructions for the safety, use and maintenance of the washing machine. This will prevent any possible danger for yourself and damage to the appliance. Please keep the user guide with you and give it to other users, if necessary.
INTENDED USE
Please, note that this washing machine is only for domestic use and only to wash clothes which have been indicated by the manufacturer as suitable for washing in water on the label. Any other use can turn dangerous. The manufacturer cannot be held liable for damages caused by an improper and/or incorrect use of the household appliance.
In other cases, the washing machine must not exceed one washing cycle a day. Some example are:
- staff kitchen areas in shops, offi ces and other working environments;
- farm houses;
- by clients in hotels, motels and other residential type environments;
• bed and breakfast type environments; - areas for communal use in blocks of flats or in launderettes.
USE BY CHILDREN OR VERY VULNERABLE PEOPLE
This appliance can be used by children of at least 8 years and by people with limited physical, sensorial or mental ability or with no required knowledge, as long as they are kept under surveillance or they have been instructed about safety norms to apply for the use of the appliance and possible risks. Children shall not play with the appliance. Cleaning and maintenance operations must not be made by children without supervision.
Children under the age of 3 must be supervised while the appliance is in function.
CAUTION!
When washing at high temperature, be aware that the door glass could become very hot (about 90°C). Prevent children from touching it.
DEFINITIONS OF CHILDREN
Very young children
Up to 3 years old.
Young children
Between 3 and 8 years old.
Older children
Between 8 and i 14 years old.
Vulnerable people
People with limited physical, sensorial or mental ability (i.e. partially disabled, adults with limited physical and mental ability), or without the required knowledge (i.e. older children).
ELECTRICAL SAFETY
Before plugging the washing machine into the electrical socket, be sure that the power supply is in line with the data (power, frequency) indicated in the technical data label. If any doubt, consult a qualified electrician.
The electrical safety of the appliance can only be guaranteed when it is connected to an electrical system which is compliant with all legal standards and equipped with a separate magneto thermal differential switch (circuit breaker) and earthed. Do not use extension leads or adapters.
This is a key safety requirement. Verify this condition and in case of any doubt, it is advised to call a qualified electrician who shall check the electrical system.
N.B. The manufacturer should not be held liable for damages resulting from an electrical system compliant with all legal standards.
The appliance can only be repaired by an Authorized Technician. If it is not the case, the manufacturer cannot be held liable for any
possible damage that could arise. If not properly repaired, the user may be exposed to serious danger, for which the manufacturer cannot be held liable.
If the power supply cable is damaged, it must be replaced by an authorized technician in order to avoid any possible danger.
In the event of faults, prolonged absences or to clean the appliance, disconnect it from the electrical mains.
The appliance is considered to be disconnected from the mains when:
- The power cable is unplugged from the socket.
- The central switch has been turned off.
WATER SAFETY
To connect the appliance to the water supply, use only new hoses. Do not use old hoses.
Be sure that during the washing cycle, the detergent drawer is always closed and turn off the water tap at the end of each washing cycle.
It is not possible to make modifi cations to the appliance without a prior authorization by the manufacturer. Before connecting the draining hose to the sink, make sure that the water is easily drained.
Secure the draining hose so that it cannot move because the strong flow of water could push it out of the sink.
POSITIONING
The appliance must not be installed on roofs, balconies, under canopies or in places where it may be exposed to atmospheric agents.
CORRECT USE
Before using the appliance for the first time, remove the transport securing screws from the rear (see installation chapter).
If those screws are not removed, it will damage the appliance or adjacent furniture or other appliances during the spinning. Make sure garments are not washed together with foreign objects (i.e. nails, needles, coins, paper clips). These foreign objects may damage the appliance (i.e. the drum or the tub) and, in turn,
the damaged parts may damage the garments. Garments that have been pre-treated with solvents or products containing solvents, have to be carefully rinsed with clean water before washing in the appliance. Never use detergents with solvents (i.e. petrol, trichloroethylene). These products may damage some components of the appliance and produce toxic vapors which could potentially provoke fi res, blasts or damaged surfaces.
N.B. The manufacturer cannot be held liable for damages caused as a result of not following the instructions in the manual.
INSTALLATION
GENERAL INFORMATION
The assembled group of the appliance is secured by 4 fi xing screws (which protect it during handling and transport operations), figure 1.
Figure 1

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Technical diagram of a mechanical assembly with concentric rings and directional arrows (no text or symbols)FIXING SCREWS REMOVAL
Before using the appliance, it is necessary to remove the fi xing screws by turning counter clockwise.
N.B. If the fi xing screws are not removed, this will cause strong vibrations and irregular movements during the washing cycle with subsequent damages.
Once unscrewed, pull them out with spacer bushes as shown in figure 2.
Figure 2

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1 12 mm 2Seal the holes with the appropriate caps provided as shown in figure 3.

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Figure 3 x 4POSITIONING OF APPLIANCE
In order to avoid damages or malfunctions, the appliance must not be installed on roofs, balconies, under canopies or in places where it may be exposed to atmospheric agents.
Make sure the electrical cable and hoses (water inlet and drain hoses) on the rear of the appliance are not pressed.
To ensure the stability of the appliance, avoiding strong vibrations during washing and spinning cycles, it is necessary to put the appliance on a levelled, smooth, dry, solid surface not raised from the floor level. In order to balance any difference in levels of the floor, it is possible to intervene on the feet modifying the height by screwing and unscrewing in accordance with the necessities as shown in figure 4.
Figure 4

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Cabinet MOBILE PIEDINOAfter regulating the feet, since vibration may modify its level, it is advisable to tighten the docking nut on the feet until it is blocked as shown by the figure below.
Figure 5

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DADIt is recommended to avoid putting cardboard, pieces of wood or similar material upon or around the appliance since it may obstruct the air flow.
INSTALLATION UNDER WORKTOP
It is possible to position the appliance under a worktop only if there is place of minimum 3cm on the upper side, 8cm on the sides and 8cm on the back side. An example of a typical installation is represented in figure 6. The top table of the appliance (TOP) cannot be removed for electric and mechanical safety reasons.
Figure 6

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3 cm 8 cm 8 cmWATER SUPPLY INLET HOSE
The water supply inlet hose has to be connected to a cold water tap with threaded hole of 3/4" and to the appliance. Only use the hose supplied with the appliance and make sure that the rubber gaskets are properly placed on the ends of the hose.
Figure 7

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Technical line drawing of a washing machine with attached piping and valve (no text or symbols)If the water supply system is new or it has not been used for a long time, before connecting the hose it is necessary to let the water run until it is clear. Figure 8 shows the connection to hot water. This option is available only on demand.
Figure 8

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3D rendering of a mechanical assembly with coiled tubing and two orange/blue connectors (no text or symbols visible)Be sure the hot water temperature does not exceed 55^ C in order to avoid damages to the clothing and to the washing machine. Use only the water supply inlet hose which is supplied with the appliance.
WATER DRAINAGE
The water drain hose can be positioned in three different ways (Figure 9):
- On the edge of a sink, using a U-hook plastic (NOT SUPPLIED) Make sure the hose is well fixed on the sink.
- Into a drainage line placed at a minimum height of 60cm and not exceeding 90cm.
- Direct drain into the siphon of the sink. It is advisable to use a hose clamp (NOT INCLUDED)
Example of installation
Figure 9

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Diagram showing three labeled parts of a washing machine: sink, hose, and air conditioner unitN.B. It is not advisable to use hose extensions for the water drainage hose.
BEFORE USE
BEFORE USING THE WASHING MACHINE FOR THE FIRST TIME, IT IS NECESSARY TO DO A WASHING CYCLE (PROGRAM COTTON) WITH DETERGENT AND WITHOUT LAUNDRY, SETTING THE TEMPERATURE AT 60 °C.
ELECTRICAL CONNECTION
The appliance is supplied with a power cable and a schuko plug for the connection to the \~ 230V 50Hz AC grid. Make sure the schuko plug is always accessible so that washing machine can be disconnected from the mains if necessary. The electrical system must meet the provisions VDE 0100. The maximum consumption of the washing machine is 10 Ampere. It is strongly recommended never to connect the appliance using extension cables, multiple sockets or similar devices in order to avoid overheating and a potential fire hazard. The manufacturer accepts no liability for damages resulting from lack or interruption of the protective earth conductor. With the purpose of increasing the safety level, VDE institute, by Directive DIN VDE 0100 part 739, recommends to equip the appliance with an automatic differential switch (circuit breaker) with trip off current of 30mA (DIN VDE 0664).
If an automatic differential switch is used, make sure it is of type A, in accordance with DIN VDE 0664 and sensitive to pulsating currents.
The identification plate provides information about the nominal power consumption and its appropriate protection. Please compare these data with the data of the electrical mains.
THIS APPLIANCE REQUIRES AN EARTH WIRING.
For individual personal safety and of the environment, this appliance must be connected to the mains with an earthing which provides a direct path to the ground, correctly verified and in compliance with current laws and regulations. It installation must be equipped with a magneto thermal differential switch (circuit breaker).
This appliance is supplied with a type (A) power cord and a type (B) plug.
In order to avoid risks of electrical shocks/fi res, the cable must be connected to a wall socket (C) suitable for the type of plug (B).
Do not modify the connection cable nor use adaptors or extension leads (D).
If the wall socket is not available, it is the customer's responsibility and obligation to install it by a qualified electrician.
Do not change/modify the electrical power cord and do not use adaptors or extension leads (D)

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Technical diagram showing electrical socket installation with labeled components A, B, C, and DHYBRID WASHING MACHINE CONTROL PANEL

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COTONE 1 Prelavaggio 90° 2 Energetico ★-90° 3 Quotidiano ★-60° 4 Eco ★-50° 5 Risciacqui 6 Ammorbidente 7 Centrifuga SINTETICI 8 Prelavaggio 60° 9 Quotidiano ★-60° 10 Delicati ★-40° 11 Risciacqui 12 Ammorbidente 13 Centrifuga LANA 14 Lana ★-40° 15 Lavaggio a mano ★-40° 16 Risciacqui 17 Ammorbidente 18 Scarico 2 OFF ON 3 4 5 6 Acqua più Esclusione centrifuga Max. Med. Centrifuga Temperature 70° 60° 60° 90° 90° 40° 40° 8kg 1100 giri Classe A+++ Prodotta in Italia Programmi SAN-C Laba 17 18 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 Sintetica1 - Detergent drawer 3 - On/Off 5 - Spin exclusion 7 - Temperature selection knob 2 - Pilot lamp 4 - Rinse plus 6 - Spin reduction 8 - Programme selection knob
DESCRIPTION OF CONTROLS
1. Detergent drawer
It consists of three compartments. For any type of program, the detergent must be poured into the central compartment.
The far left compartment, must be loaded with detergent if the "prewash" programme is carried out. In the far right compartment, the softener should be poured, without spilling over the grid.
2. Pilot lamp
When the light is on, it indicates that the machine is in operation and that the door is electrically locked.
3. On/Off
The On/Off button must be pressed after selecting the desired programme. If you want to suspend or change a selected programme, the button must be set to the "Off" position "Off".
4. Rinse plus
If the button is pressed, the function is activated and it adds more water to the rinsing phase. It is recommended where the is an excessive use of detergent or for those with problems of allergic skin.
5. Spin exclusion
It allows for the exclusion the centrifuge from washing programmes.
6. Spin reduction
It allows for spin speed reduction in washing programmes.
7. Temperature selection knob
Allows for manual change and selection of temperature, but only below the maximum foreseen in the selected programme. If, for example, the “delicate 40°” programme has been selected, the temperature cannot exceed 40°8..
8. Programme selection knob
Turn the knob clockwise to select the desired washing programme.
N.B. This selection must be performed with the machine in its off.
WASHING PROGRAMS, DURATION AND OPTIONS
The programmes Intensive 60^ C and 40^ C are test programmes (cotton standard 60^ C) and (cotton standard 40^ C) used to evaluate the efficiency of the appliance. These programmes are the most efficient in terms of combined consumption (energy-water) and are indicated for washing cotton laundry which is normally soiled. The real water temperature may be slightly different from the one indicated.
(*) The duration of a programme may be different from the time indicated depending on variations of water pressure, temperature, hardness; type, quantity and way laundry is loaded (knotted laundry increases the step of machine balancing); stability and quality of power voltage and wash options selected.
Cotton Programme
| Programme | Type of laundry | Description of cycle | Nominal capacity (kg) | Max dry load (kg) | *Cycle time | |
| 1 | Prewash 90° | White coloured and very dirty | Prewash at 90°C, main wash, rinse, intermediate and final spin | 5 | 5 | 3 h 15 min. |
| 6 | 6 | |||||
| 7 | 7 | |||||
| 8 | 8 | |||||
| 2 | Energetic 90° | White coloured and very dirty | Main wash at 90°C rinse, intermediate and final spin | 5 | 5 | 2 h 58 min. |
| 6 | 6 | |||||
| 7 | 7 | |||||
| 8 | 8 | |||||
| 3 | Daily 60° | White coloured and normal stained | Main wash at 60°C rinse, intermediate and final spin | 5 | 5 | 2 h 25 min. |
| 6 | 6 | |||||
| 7 | 7 | |||||
| 8 | 8 | |||||
| 4 | Eco 20*** | White coloured normal stained | Main wash at 20°C rinse, intermediate and final spin Wash at 60°C rinse, intermediate and final spin | 5 | 5 | 1 h 46 min. |
| 6 | 6 | |||||
| 7 | 7 | |||||
| 8 | 8 | |||||
| 5 | Rinse | White and coloured | Rinse, intermediate and final spin | -- 36 m.n. | ||
| 6 | Softener | White and coloured | Rinse with softener, intermediate and final spin | -- 14 m.n. | ||
| 7 | Spin | White and coloured | Final spin and distribution | -- 8 min. | ||
**For the ECO 20°C washing programme, set the temperature knob to 20°C.
Synthetic Programme
| Programme | Type of laundry | Description of cycle | Nominal capacity (kg) | Max dry load (kg) | *Cycle time | |
| 8 | Prewash | Mixed and light stained synthetics | Prewash at 60°C, main wash, rinse and final spin | 5 2,5 | 1 h 45 min. | |
| 6 | 3 | |||||
| 7 3.5 | ||||||
| 8 | 4 | |||||
| 9 | Quotidiano 60° | Sintetici delicati e sintetici con colore delicato | Main wash at 60°C, rinse and final spin | 5 2,5 | 1 h 30 min. | |
| 6 | 3 | |||||
| 7 3.5 | ||||||
| 8 | 4 | |||||
| 10 | Delicate 40° All synthetics | Main wash at 40°C, rinse and final spin | 5 2,5 | 1 h 25 min. | ||
| 6 | 3 | |||||
| 7 3.5 | ||||||
| 8 | 4 | |||||
| 11 | Rinse All synthetics | Rinse and final spin - - 46 min. | ||||
| 12 | Softener All synthetics | Rinse with softener and final spin | - - 19 min. | |||
| 13 | Spin All synthetics | Final spin and distribution | - - 9 min | |||
Wool Programme
| Programme | Type of laundry | Description of cycle | Nominal capacity (kg) | Max dry load (kg) | *Cycle time | |
| 14 | Wool 40° Wool and silk | silk | Main hand wash at 40°C, rinse and final spin | 5 | 1 | 1 h 10 min. |
| 6 1,5 | ||||||
| 7 2 | ||||||
| 8 2,5 | ||||||
| 15 | Hand wash 40° Wool and silk | silk | Main hand wash at 40°C, rinse and final spin | 5 | 1 | 58 min. |
| 6 1,5 | ||||||
| 7 2 | ||||||
| 8 2,5 | ||||||
| 16 | Rinse | Wool and silk | Rinse and final spin | - | - | 30 min. |
| 17 | Softener | Wool and silk | Rinse with softener and final spin | -- 17 min. | ||
| 18 | Drain Wool and silk | Final spin and distribution | -- | 3 min. | ||
PRODUCT DATA SHEET IN ACCORDANCE WITH EU DIRECTIVE 1061/2010
| Type | Capacity (kg) | Energy class (1) | Consumption data - Standard programme(5) | ||||||||
| Annual energy consump. (2) kWh | Cotton 60° full load kWh | Cotton 60° 1/2 load kWh | Cotton 40° full load kWh | Stand by OFF W | Stand by ON W | Annual water con-sump. (3) I | Water consump. per cycle 40°C 1/2 load (I) | Water consump. per cycle 60°C 1/2 load (I) | |||
| S4210C | 5 | A++ | 158 | 0,7 | 0,68 | 0,42 | 0,08 | 0,09 | 7040 | 28 | 28 |
| S5510C | 7 | A+++ | 172 | 0.7 | 0.75 | 0.42 | 0,08 | 0.09 | 8800 | 40 | 40 |
| SDG7C | 7 | A+++ | 172 | 0.7 | 0.75 | 0.42 | 0.08 | 0.09 | 8800 | 40 | 40 |
| UNIS710C | 7 | A+++ | 172 | 0.7 | 0.75 | 0.42 | 0.08 | 0.09 | 8800 | 40 | 40 |
| S5611C | 8 | A+++ | 194 | 0,89 | 0,6 | 0,50 | 0,08 | 0,09 | 11440 | 48 | 48 |
The following data are the same for all washing machines.
Type of washing machine: Stand alone.
Electrical connection: Power 2200 Watt – Voltage 220/230 Volt – Maximum current 10 Ampere.
Inlet water pressure: Min. 0,05 Mpa – Max: 1 Mpa.
-
Energy class A+++ indicates more efficiency, while energy class D indicates lower efficiency.
-
The annual energy consumption in kWh is based on 220 standard cotton washes cycles at 60^ C and of full and half load. The real consumption depends on how the washing machine is effectively used.
-
The annual water consumption in litre is based on 220 standard cotton washes cycles at 60^ C and of full and half load. The real consumption depends on how the washing machine is effectively used.
-
Spin efficiency "A" indicates less quantity of water left on laundry, while spin efficiency "D" indicates more quantity of water on laundry.
-
The programme Intensive 60^ C and 40^ C is the standard wash programme. This programme is used to wash cotton garments with a regular stain and it is the more efficient programme in terms of combined consumption of water and energy.
The distributed product complies with the most recent European regulations and directives:
Low Voltage Directive (LVD) 2014/35/EC
Electro-magnetic Compatibility (EMC) Laws and Directive 2014/30/EU
Eco design requirements for household washing machines Directive 1015/2010/EU
| Spinning efficiency (4) - D % | Maxi-mum spin (rpm) | Standard programme time (5) | Noise in washing phase dB(A) | Noise in spinning phase dB(A) | Dimension and weight | ||||||
| Water consump. per cycle 60°C full load (l) | Cotton 60°C full load (min.) | Cotton 60°C 1/2 load (min.) | Cotton 40°C full load (min.) | Height (cm) | Width (cm) | Length (cm) | |||||
| 36 | D - 63 | 878 | 140 | 133 | 133 | 59 | 73 | 85 | 59,5 | 50 | 61 |
| 48 | C - 61 | 960 | 147 | 142 | 140 | 59 | 72 | 85 | 59,5 | 53 | 63 |
| 48 | C - 61 | 960 | 147 | 142 | 140 | 59 | 72 | 85 | 59,5 | 53 | 63 |
| 48 | C - 61 | 960 | 147 | 142 | 140 | 59 | 72 | 85 | 59,5 | 53 | 63 |
| 48 | 1060 | 140 | 137 | 135 | 58 | 76 | 85 | 59,5 | 53 | 63 | |
Where is the Type?
It is possible to extrapolate the type starting from the first 8 digits of the serial code and excluding the final 0. The serial code is printed on the label visible on the upper side of the door when it is opened and/or on the backside of the washing machine.
Example of label

flowchart
graph TD
A["SERVICE\nII71000000123456789012"] --> B["TYPE"]
| REFERENCE LAUNDRY LOAD WEIGHT FOR WASHING MACHINE | |
| Terry bathrobe | 1200 g |
| Terry towels | 900 g |
| Bedspreads | 700 g |
| Pyjamas | 500 g |
| Tablecloth | 250 g |
| Pillowcases and Towels | 200 g |
| Place mats and underwear | 100 g |
AFTER SALES SERVICE
REPAIR
If any repairs are required, contact an authorised after sales service calling the number indicated. Always specify the model of the appliance and its serial number as reported on the rating plate on the cabinet visible on the upper side of the door when it is opened and/or on the back side of the washing machine.

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SERVICE XXXXXXXXXXXXXX ↑
Customer service
800.126.903
Free toll from fixed line

Customer servicei
199.446.200
Maximum cost of 13 cents/min. from fixed line
WARRANTY CERTIFICATE
1. Terms and Conditions of the Conventional Warranty
This conventional warranty is to be considered additional and not replacing ant other right of the customer, being understood that customer is exclusively the physical person beyond any managerial or professional activity, who uses the household appliance for domestic/private use - ex Legislative Decree 6 September 2005, n. 206.
The conventional warranty has to be considered as a guarantee to free replacement or repair of parts of the appliance that show defects of conformity within 24 months of the date of purchase (12 months if purchased through commercial invoice and not fi scal receipt).
The conventional warranty is valid only on Italian territory including the Republic of San Marino and Vatican City and may be proved by a document issued by the retailer or other documentary proof (ie. fi scal receipt, invoice or document of delivery) reporting the name of the seller, date of delivery of the household appliance and, identifi cation details of the latter (type of model).
2. Validity of the warranty
This warranty has full validity during the above mentioned period if:
The user claims the conformity defect within two months of its discovery; All operations such as installing, connecting to the domestic system and functioning of the appliance shall be executed following the use and maintenance instructions on the user manual carefully; All operations such as use, maintenance and daily care of the washing machine shall be executed in accordance with the prescriptions and instructions reported in this user guide.
Make sure any repair intervention is made exclusively by technicians belonging to After-Sale Service Centers authorized by the Manufacturer and using original spare parts only.
3. Intervention with warranty
During the validity period of this Warranty (24 months after the date of purchase), in case the authorized after-sale service has acknowledged a lack of conformity due to manufacturing defects, the manufacture commits itself to repair/replace the household appliance without costs for the customer.
The replacement of the appliance can take place only in case it is objectively possible and not disproportionate compared to repair.
According to art. 130 of the Consumer Code, the requested solution is “disproportionate” if it imposes costs on the seller which, in comparison to other remedies, are unreasonable, taking into account the value the goods would have if there were no lack of conformity, the significance of the lack of conformity, and whether the alternative remedy could be completed without significant inconvenience to the consumer.
All requests regarding replacement or repair of the household appliance have to be evaluated by the After-Sale Service whose opinion is binding and indisputable. Any repair/replacement of components or appliance do not extend the duration of this warranty which shall continue, in any case, until its expiry date as provided for in previous clause 1.
As from more than 6 months after the date of delivery of the product to the consumer, period of time during which the defect of conformity can be considered to be already existed on that date (art. 132 of Consumer Code), and only when the malfunction does not depend on a vice of conformity, SANGIORGIO IT Wash may ask the reimbursement of the cost to the consumer – always reasonable and previously indicated – incurred for the verification of the malfunctioning.
4. Exclusion clauses
This Conventional Manufacturer Warranty does not cover interventions and/or repairs and/or spare parts which shall result defective for the following reasons:
a) Damages caused by transport or handling of the household appliance, or damages arising from circumstances and/or events caused by force majeure, which, in any case, cannot be connected to manufacturing defects of the household appliance.
b) Operations of installation and assembly (for example: fault connection/power supply; lack of the protective earth connection; inadequate water supply/drain; removal of the fi xing brackets on the tub; any possible regulation such as the floor level under the household appliance).
c) An incorrect, improper or incomplete installation, lack of capacity to use by the Consumer or Installer, if there is no enough place to operate around the product (at least 3 cm on the upper side, 8 cm on both sides and 8 cm on the rear) or excessively high/low temperature of the environment (in case the household appliance has been placed on balconies, terraces, roofs, in direct contact with atmospheric agents: sun, rain, cold and lightning).
d) Interventions where the claimed defect was not found, due to a misleading impression of the consumer (for example: noise, vibration or hooping, excessive foam, no spinning, it does not wash properly, it tears the garments, etc.).
e) Intervention on products placed in improper positions or in dangerous areas (roofs, etc.) which may not guarantee the operator safety as established by Law 626-94 concerning safety at work.
f) Damages caused by weathering agents (lightning, earthquakes, fires, floods, etc.)
g) If the serial number results to be removed, erased or modified.
h) Failure to comply with the instructions for use and maintenance as reported in the correspondent user manual (drain fi iter and water supply, removal of foreign objects, excessive load, etc.).
i) Maintenance, repair, modifications or tampering operations (removal of the top, back plate, etc.) executed by personnel not authorized by the manufacturer and/or use of non original spare parts.
j) Lack of fiscal documents or when they appear to be counterfeited or not related to the product.
k) Negligence and carelessness and/or improper use of the appliance (not for domestic use and differently in any way from what established by the manufacturer).
I) For any other external circumstance not related to manufacturing defects of the household appliance.
This warranty only covers defects of conformity of the product and therefore it does not include regular check and maintenance operations. Consequently, in case there has been an intervention at the request of the consumer made by a technician of the after-sale service centre, for reasons related to above mentioned situations, the costs for the intervention and any spare part needed shall be totally charged to the consumer.
5. Limitations to the Manufacturer Liability
The manufacturer cannot be held liable for damages that could affect, directly or indirectly, persons or goods resulting from failure to comply with instructions included into the correspondent user manual, in particular those regarding the installation, use and maintenance of the household appliance.
This Warranty is the unique Warranty given by the manufacturer. No third party is authorised to modify its terms or to give other oral or written warranties.
6. Expiration of the Warranty
Once elapsed the warranty period established by this Manufacturer Conventional Warranty as indicated in clause 1, any repair and/or replacement intervention shall be at the expenses of the consumer, in line with the current tariffs of the network of authorized After-Sale Service centres.
** Failure to comply with the instructions on use not only is extremely dangerous for your own safety but it will result in an exclusion of all assistance provided this warranty.
| Problem Possible solution | |
| The washing machine does not switch on | Make sure the power plug is inserted.Make sure there is power in the socket.Make sure the ON-OFF button is on and that the program knob is in position 1 Cotton.Make sure the door is properly closed. |
| The machine does not take water and/or does not spin | Reopen the door and close it again with a slight momentum |
| The machine does not drain and it does not spin | Make sure the drain pump filter is not clogged.Make sure the drain hose is not choked and that the inside diameter of the drain duct is wider than the outside diameter of the washing machine drain hose. |
| The door does not open | Make sure the Red LED is off.Press on the door on the side of the closure or give it a light stroke and at the same time try to open it. |
| There is water on the floor | Make sure the inlet and drain hoses are intact and that they do not lose water.The detergent may not be suitable or be in excessive quantity (Exit the drawer).Reduce the amount of detergent. |
| The machine continuously take in water even when it is off | Reduce the pressure of water supply or pumping unit.Close the tap after washing. |