C7017T - Screen DELL - Free user manual and instructions

USER MANUAL C7017T DELL

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2016 - 2019 Dell Inc. All rights reserved.

Information in this document is subject to change without notice. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell™ and the DELL logo are trademarks of Dell Inc.; Microsoft®, Windows®, and the Windows start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

2019 - 10

Rev. A05

Contents

About Your Monitor 5

Package Contents .... 5

Product Features 7

Remote Control 8

Identifying Parts and Controls 12

Monitor Specifications 15

Plug and Play Capability 24

LCD Monitor Quality & Pixel Policy 28

Maintenance Guidelines 29

Setting Up the Monitor....30

Connecting Your Monitor 30

Wall Mounting 33

Operating the Monitor 34

Power On the Monitor 34

Using the Front-Panel Controls 34

Using the On-Screen Display (OSD) Menu. 35

Touch OSD Control 48

OSD Messages 49

Setting the Maximum Resolution 52

Dell Web Management for Monitors 54

Troubleshooting 60

Self-Test 60

Built-in Diagnostics 61

Common Problems 62

Product-Specific Problems. 65

Universal Serial Bus (USB) Specific Problems ..... 66

Mobile High-Definition Link (MHL) Specific Problems ..... 67

Touch Problems 67

Ethernet Problems 68

Appendix 69

Safety Instructions.... 69

FCC Notices (U.S. Only) and Other Regulatory Information ..... 69

Contact Dell. 69

About Your Monitor

Package Contents

Your monitor ships with all the components shown below. Ensure that you have received all the components and Contact Dell if anything is missing.

NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.

	• Monitor
	• Remote Control & Batteries (AAA x 2)
	• Remote control holder
	• Stylus
	• Stylus holder
	· LSA1U Wall Mount Kit
	· Wire Saddle
	· Power Cable (varies with countries)
	· VGA Cable
	· HDMI Cable
	· DP Cable
	· USB 3.0 upstream cable (enables the USB ports on the monitor)
	· Quick Setup Guide· Safety and Regulatory Information

Product Features

The Dell C7017T flat-panel display has an active matrix, Thin-Film Transistor, Liquid Crystal Display and LED backlight. The monitor's features include:

• C7017T: 176.563 cm (69.513 in.) agonal viewable image size, 1920 x 1080 resolution, plus full-screen support for lower resolutions.
  • Video Electronics Standards Association (VESA) 400 mm mounting holes.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
  • ENERGY STAR certified.
• Asset Management Capability.
• CECP (for China).
  • Energy Gauge shows the energy level being consumed by the monitor in real time.
• Analog backlight dimming control f or flicker free display.

Remote Control

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Dell

1. Power On/Off

Switch this monitor on or off.

2. Input Source

Select input source. Press ▲ or ▼ button to select from VGA or DP or HDMI1 or HDMI2 or HDMI3. Press ▼ button to confirm and exit.

3. Up

Press to move the selection up in OSD menu.

4. Left

Press to move the selection left in OSD menu.

5. Down

Press to move the selection down in OSD menu.

6. Menu

Press to turn on the OSD menu.

7. Brightness -

Press to decrease the Brightness.

8. Volume -

Press to decrease the Volume.

9. MUTE

Press to turn the mute function on/off.

10.Preset Modes

Display information about Preset Modes.

11. Right

Press to move the selection right in OSD menu.

12. OK

Confirm an entry or selection.

13. Exit

Press to exit the Menu.

14. Brightness +

Press to increase the Brightness.

15. Volume +

Press to increase the Volume.

Hide Screen

This feature allows the user to temporarily hide the screen content by displaying a white screen.

Press <button on the remote control to display a white screen.

Black Drell remote control with navigation buttons and a yellow scroll line (no text or symbols on the device itself)

Press ➤ button on the remote control to exit the white screen.

Ensure the OSD menu is not on the screen when activating this feature.

NOTE: There is no touch functionality on the monitor when this feature is activated.

DisplayNote

This monitor comes with software license from DisplayNote.

Please refer to the DisplayNote documentation that came with the monitor for information on software license and download.

For more information, please visit https://www.displaynote.com/

Inserting the batteries in the remote control

The remote control is powered by two 1.5 V AAA batteries.

To install or replace batteries:

1. Press and then slide the cover to open it.
2. Align the batteries according to the (+) and (−) indications inside the battery compartment.
3. Replace the cover.

Four line drawings of a cylindrical battery with internal components and arrows indicating movement or change (no text or symbols)

CAUTION: The incorrect use of batteries can result in leaks or bursting. Be sure to follow these instructions:

• Place "AAA" batteries matching the (+) and (−) signs on each battery to the (+) and (−) signs of the battery compartment.
• Do not mix battery types.
• Do not combine new batteries with used ones. It causes shorter life or leakage of batteries.
• Remove the dead batteries immediately to prevent them from liquid leaking in the battery compartment. Don't touch exposed battery acid, as it can damage your skin.

NOTE: If you do not intend to use the remote control for a long period, remove the batteries.

Handling the remote control

• Do not subject to strong shock.
• Do not allow water or other liquids to splash on the remote control. If the remote control gets wet, wipe it dry immediately.
• Avoid exposure to heat and steam.
• Other than to install the batteries, do not open the remote control.

Operating range of the remote control

Point the top of the remote control toward the LCD monitor's remote sensor during button operation.

Use the remote control within a distance of about 8 ~m from remote control sensor or at a horizontal and vertical angle of within 15^ within a distance of about 5.6 ~m .

NOTE: The remote control may not function properly when the remote control sensor on the display is under direct sunlight or strong illumination, or when there is an obstacle in the path of signal transmission.

Retro television remote with a 15-degree viewing angle indicator and a blank screen (no text or symbols on the main subject)

Identifying Parts and Controls

Front View

1 2 3

1 IR	Lens (with LED indicator)
2 Function buttons (For more information, see Operating the Monitor)
3 Power On/Off button (with LED indicator)

Back View

Diagram of a device panel with numbered labels pointing to components and parts

Label Description Use
1 Screw Hole For Accessory mounting.
2 Wire Saddle hole For accessory wire saddle placement.
3 VESA mounting holes (400 mm)	To mount the monitor.
4 RCA label Indicates the connector type.
5 Regulatory rating label Lists the regulatory approvals.
6 RJ-45 connector For remote control use.
7 Barcode serial number label Refer to this label if you need to contact Dell for technical support.
8 AC power connector Connect the monitor power cable.

Side View

1 2 3 4 5 6 7 8 9 10

Label	Description Use
1 RS	232 connector Connect	your computer with RS232 cable.
2 Audio	Out Connect the sound	ndbar mini stereo plug (Supports two channel output).
3 Audio in Analog audio (two)		channel) input.
4 VGA	connector Connect your computer to the monitor with VGA cable.
5 DisplayPort connector Connect your computer with DP cable.
6	HDMI/MHL connector	Connect your computer with HDMI cable. Connect your MHL devices with MHL cable.
7 HDMI	connector Connect your computer with HDMI cable.
8 USB	Down Stream Port (Dedicated Charging Port)	Connect your USB devices for charging. DCP port is for charging devices and has no data lines.
9 USB	Down Stream Port Connect your USB devices.
10 USB	upstream port Connect the USB cable that came with your monitor to the computer. Once this cable is connected, you can use the USB connectors on the monitor.

Bottom View

1 Speakers

Monitor Specifications

The following sections give you information about the various power management modes and pin assignments for the various connectors of your monitor.

Power Management Modes

If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.

VESA Modes	Horizontal Sync	Vertical Sync	Video	Power Indicator	Power Consumption
Normal operation	Active	Active Active	White	te	230 W (maximum)**145 W (typical)
Active-off mode	Inactive	Inactive	Blanked	Glowing white	Less than 0.5 W
Switch off	-- Off				Less than 0.3 W
Network Standby mode	Inactive	Inactive	Blanked	Glowing white	Less than 3 W

Power Consumption P_on	120 W
Total Energy Consumption(TEC)	Not Applicable

** Maximum power consumption with max luminance, and USB active.

This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied.

NOTE: This monitor is ENERGY STAR certified.

This product qualifies for ENERGY STAR in the factory default settings which can be restored by "Factory Reset" function in the OSD menu. Changing the factory default settings or enabling other features may increase power consumption that could exceed the ENERGY STAR specified limit.

NOTE:

P_on :Power consumption of On Mode as defined in Energy Star 8.0 version. TEC: Total energy consumption in kWh as defined in Energy Star 8.0 version.

Pin Assignments

RS232 connector

① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨

Pin Number	Monitor Side of the 9-pin Side Signal Cable
1
2	RX
3	TX
4
5 GND
6
7 Not Used
8 Not Used
9

VGA connector

①②③④⑤ ⑥⑦⑧⑨⑩ ⑪⑫⑬⑭⑮

Pin Number	Monitor Side of the 15-pin Side Signal Cable
1 Video	Red
2 Video	Green
3 Video	Blue
4 GND
5 Self-test
6 GND-R
7 GND-G
8 GND-B

9 DDC +5 V

10 GND-sync

11 GND

12 DDC data

13 H-sync

14 V-sync

15 DDC clock

DisplayPort Connector

1 19 2 20

Pin Number	20-pin Side of the Connected Signal Cable
1 ML0(p)
2 GND
3 ML0(n)
4 ML1(p)
5 GND
6 ML1(n)
7 ML2(p)
8 GND
9 ML2(n)
10 ML3(p)
11 GND
12 ML3(n)
13 GND
14 GND
15 AUX(p)
16 GND
17 AUX(n)
18 HPD
19 DP_P	WR_Return
20 +3.3 V	DP_PWR

HDMI Connector

19 17 15 13 11 9 7 5 3 1 18 16 14 12 10 8 6 4 2

Pin Number	19-pin Side of the Connected Signal Cable
1 TMDS	DATA 2+
2 TMDS	DATA 2 SHIELD
3 TMDS	DATA 2-
4 TMDS	DATA 1+
5 TMDS	DATA 1 SHIELD
6 TMDS	DATA 1-
7 TMDS	DATA 0+
8 TMDS	DATA 0 SHIELD
9 TMDS	DATA 0-
10 TMDS	CLOCK+
11 TMDS	CLOCK SHIELD
12 TMDS	CLOCK-
13 CEC
14 Reserved (N.C. on device)
15 DDC	CLOCK (SCL)
16 DDC	DATA (SDA)
17 DDC/CEC Ground
18	+5 V POWER
19 HOT	PLUG DETECT

MHL Connector

19 17 15 13 11 9 7 5 3 1 18 16 14 12 10 8 6 4 2

Pin Number	19-pin Side of the Connected Signal Cable
1 TMDS	DATA 2+
2 TMDS	DATA 2 SHIELD
3 TMDS	DATA 2-
4 TMDS	DATA 1+
5 GND
6 TMDS	DATA 1-
7 MHL+
8 TMDS	DATA 0 SHIELD
9 MHL-
10 TMDS	CLOCK+
11 GND
12 TMDS	CLOCK-
13 CEC
14 Reserved (N.C. on device)
15 DDC CLOCK (SCL)
16 DDC DATA (SDA)
17 GND
18	VBUS (+5 V, 900 mA maximum)
19 CBUS

RJ-45 Connector

8 1

9 12

Pin Number 12-pin Side of the Connector
1	D+
2 RCT
3 D-
4	D+
5 RCT
6 D-
7 GND
8 GND
9 LED2_Y+
10 LED2_Y-
11 LED1_G+
12 LED1_G-

Universal Serial Bus (USB) Interface

This section gives you information about the USB ports that are available on the monitor.

NOTE : This monitor is Super-Speed USB 3.0 compatible.

Transfer Speed	Data Rate Power Consumption
Super-Speed 5 Gbps 4.5 W (Max, each port)
High Speed 480 Mbps 4.5 W (Max, each port)
Full Speed 12 Mbps 4.5 W (Max, each port)

USB Upstream Connector

5 2 9 1 3 4

Pin Number	9-pin Side of the Connector
1 VCC
2 D-
3	D+
4 GND
5 SSTX-
6 SSTX+
7 GND
8 SSRX-
9 SSRX+

USB Downstream Connector

Pin Number	9-pin Side of the Connector
1 VCC
2 D-
3	D+
4 GND
5 SSTX-
6 SSTX+
7 GND
8 SSRX-
9 SSRX+

USB Ports

- 1 upstream

- 3 downstream

• 1 Dedicated Charging Port (DCP) - DCP port is for charging devices and has no data lines.

NOTE: USB 3.0 functionality requires a USB 3.0-capable computer.

NOTE: The monitor's USB interface works only when the monitor is On or in the power-save mode. If you turn Off the monitor and then turn it On, the attached peripherals may take a few seconds to resume normal functionality.

Plug and Play Capability

You can install the monitor in any Plug and Play compatible system. The monitor automatically provides the computer with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. Most monitor installations are automatic. You can select different settings if required.

Flat-Panel Specifications

Model number C7017T
Screen type Active matrix	- TFT LCD
Panel Type Vertical Alignment
Viewable image
Diagonal	1765.63 mm (69.513 in.)
Horizontal Active Area	1538.88 mm (60.59 in.)
Vertical Active Area	865.62 mm (34.08 in.)
Active Area	1332085.31 mm^2 (2064.91 in. ^2 )
Pixel pitch 0.802 x 0.802 mm
Viewing angle:
Horizontal 176° typical
Vertical 176° typical
Luminance output 380 cd/ m^2 (typical)
Contrast ratio 3800 to 1 (typical)
Faceplate coating Antiglare with hard-coating 2H
Backlight LED light bar system
Response Time 8 ms typical (gray to gray)
Color Depth 1.07 billion colors
Color Gamut 86 % (typical) *

* C7017T color gamut (typical) is based on CIE1976 (86 %) and CIE1931 (72 %) test standards.

Touch Specifications

Model number C7017T
Type Infrared Touch
Panel Diagonal	69.58 in.
Active Area Extended beyond	Viewing Area
Touch Input Method Finger,	Passive Stylus
Max number of multi-touch	10 points
Touch Accuracy ≤ 2 mm (Over 90% of screen)
Touch Response Time ≤ 15 ms
Operating system	Windows XP, Vista, 7, 8, 8.1, 10,Chrome OS, Android, LinuxMac OS, iOS
Glass Surface Anti-Glare, Anti-Smudge, Hardness (5H)
Glass Thickness 4 mm

NOTE: Windows XP, Vista, Mac OS are Single Touch.

Touch OS Compatibility

OS Version Touch Points
Windows	XP	Single Touch
	Vista
	7 home basic
	7 (Ultimate, Professional, Home Premium)	Multi Touch
	8 (Pro, Enterprise) (Non-OEM version)
	8.0 / 8.1(Pro, Enterprise) (Non-OEM version)
	10 (Home, Professional, Enterprise, Educaiton, Non-OEM only)
Chrome ver 38 and above Multi Touch
Mac	Ver 10.11 and above	Single Touch
	Ver 10.6 - 10.10
	Below Ver 10.6
Android	Kernel version 3.0 and above	Single Touch

NOTE: Mac OS required install the calibration driver "UDPP" for support single/ multi touch functions. Kindly download the driver from http://support.dell.com.

Resolution Specifications

Model number C7017T
Scan rangeHorizontal 30 kHz to 83 kHz (automatic)Vertical 23 Hz to 120 Hz (automatic)
Maximum preset resolution	1920 x 1080 at 60 Hz

Electrical Specifications

Model number C7017T
Video input signals • A	Analog RGB: 0.7 Volts ± 5 %, 75 ohm input impedanceDisplayPort, 600 mV for each differential line, 100 ohm input impedance per differential pairHDMI (MHL), 600 mV for each differential line, 100 ohm input impedance per differential pair
Synchronization input signals	Separate horizontal and vertical synchronizations, polarity-free TTL level, SOG (Composite SYNC on green)
AC input voltage / frequency / current	100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 4.0 A (Max)
Inrush current 120 V: 4	0 A (Max.)240 V: 80 A (Max.)

Preset Display Modes

The following table lists the preset modes for which Dell guarantees image size and centering:

Display Mode	Horizontal Frequency (kHz)	Vertical Frequency (Hz)	Pixel Clock (MHz)	Sync Polarity (Horizontal/ Vertical)
VESA, 720 x 400 31	5 70.8 28.3 -/+
VESA, 640 x 480 31	59.9 25.2	-/-
VESA, 640 x 480	37.5	75.0	31.5	-/-
VESA, 800 x 600	37.9	60.3	40.0	+/+
VESA, 800 x 600	46.9	75.0	49.5	+/+
VESA, 1024 x 768	48.4	60.0	65.0	-/-
VESA, 1024 x 768	60.0	75.0	78.8	+/+

VESA, 1152 x 864 6	7.5 75.0 108.0 +/+
VESA, 1280 x 1024	64.0 60.0 108.0 +/+
VESA, 1280 x 1024	80.0 75.0 135.0 +/+
VESA, 1600 x 900 6	0.0 60.0 108.0 +/+
VESA, 1920 x 1080	67.5 60.0 148.5 +/+

MHL Source Display Modes

Display Mode	Frequency (Hz)
640 x 480p	59.94
720 x 480p	59.94
720 x 576p	50
1280 x 720p	60
1280 x 720p	50
1920 x 1080i	60
1920 x 1080i	50
1920 x 1080p	30
720 (1440) x 480i	60
720 (1440) x 576i	50

Physical Characteristics
The following table lists the monitor's physical characteristics:

Model Number	C7017T
Connector type	15-pin D-subminiature (Black connector)DP, Black connectorHDMI (MHL)
Signal cable type	VGADisplayPortHDMI (MHL)
Dimensions:
Height	932.61 mm (36.72 in.)
Width	1593.5 mm (62.74 in.)
Depth	95.1 mm (3.74 in.)
Weight:Weight with packaging 78Weight (For wall mount or VESA mount considerations - no cables)	6 kg (173.28 lb)55.5 kg (122.36 lb)

Environmental Characteristics

The following table lists the environmental conditions for your monitor:

Model Number C7017T
Temperature
• Operating	0 °C to 40 °C (32 °F to 104 °F)
• Non-operating	Storage: -20 °C to 60 °C (-4 °F to 140 °F)Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
Humidity
• Operating	10 % to 80 % (non-condensing)
• Non-operating	Storage: 5 % to 90 % (non-condensing)Shipping: 5 % to 90 % (non-condensing)
Altitude
• Operating	5,000 m (16,404 ft) max
• Non-operating	12,191 m (40,000 ft) max
Thermal dissipation 784.99	BTU/hour (maximum)495.89 BTU/hour (typical)

LCD Monitor Quality & Pixel Policy

During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a fixed pixel that appears as an extremely tiny dark or bright discolored spot. When the pixel remains permanently lit, it is known as a “bright dot.” When the pixel remains black, it is known as a “dark dot.”

In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 fixed pixels is considered normal and within competitive standards. For more information, see Dell Support site at:

http://www.dell.com/support/monitors.

Maintenance Guidelines

Caring for Your Monitor

△ CAUTION: Read and follow the safety instructions before cleaning the monitor.
CAUTION: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.

For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:

• To clean your antistatic screen, slightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
• Use a slightly dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics.
• If you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.
• Handle your monitor with care as a darker-colored monitor may scratch and show white scuff marks more than a lighter-colored monitor.
• To help maintain the best image quality on your monitor, use a dynamically changing screen saver and power off your monitor when not in use.

Setting Up the Monitor

Connecting Your Monitor

⚠ WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

To connect your monitor to the computer:

1. Turn off your computer and disconnect the power cable.
2. Connect the VGA / DP / HDMI / MHL cable to the corresponding video port on the back of your computer.

Connecting VGA Cable

Diagram showing connection between a remote device, TV wall, and a remote via VGA to a cable with a mouse pointer.

Connecting DP Cable

Diagram showing connection between a device panel and a remote control unit, with labeled ports and cable connections.

Connecting HDMI cable

Diagram showing connection between a TV screen and a remote device via HDMI, with cable routing and power connections.

Connecting MHL cable

graph TD
    A["Monitor"] -->|MHL| B["Device Panel"]
    B -->|Cable| C["Device 1"]
    C --> D["Device 2"]
    D --> E["Device 3"]
    E --> F["Device 4"]
    F --> G["Device 5"]
    G --> H["Device 6"]
    H --> I["Device 7"]
    I --> J["Device 8"]
    J --> K["Device 9"]
    K --> L["Device 10"]
    L --> M["Device 11"]
    M --> N["Device 12"]
    N --> O["Device 13"]
    O --> P["Device 14"]
    P --> Q["Device 15"]
    Q --> R["Device 16"]
    R --> S["Device 17"]
    S --> T["Device 18"]
    T --> U["Device 19"]
    U --> V["Device 20"]

Connecting USB cable

After you have completed connecting the VGA / DP / HDMI / MHL cable, follow the procedures below to connect the USB cable to the computer and complete your monitor setup:

1. Connect the upstream USB port (cable supplied) to an appropriate USB port on your computer. (See Side view for details.)

2. Connect the USB peripherals to the downstream USB ports on the monitor.

3. Plug the power cables for your computer and monitor into a nearby outlet.

4. Turn on the monitor and the computer. If your monitor displays an image, installation is complete. If it does not display an image, see Solving Problems.

Diagram showing connection between a monitor and a mobile device via USB cable, with labeled ports and cable connections.

NOTE: The graphics are used for the purpose of illustration only. Appearance on the computer may vary.

Wall Mounting

Top-down view of a device layout with four yellow directional arrows and a small black object on the right side (no text or symbols)

(Screw dimension: M8 x 20 \~ 30 mm).

Refer INSTALLATION INSTRUCTIONS to that come with LSA1U Wall Mount kit and the VESA-compatible base mounting kit (400 x 400 mm distance).

1. Install Wall Plate to Wall.
2. Place the monitor panel on a soft cloth or cushion on a stable flat table
3. Attach the mounting brackets from the wall mounting kit to the monitor.
4. Install Display to Wall Plate.

For more information, see the Wall Mount provider website located at http://www.milestone.com/\~/media/Files/Chief/Manuals/MSA1U_MTA1U_LSA1U_LTA1U-I.pdf.

Operating the Monitor

Power On the Monitor

Pressthe button to turn on the monitor.

Hand holding a finger pointing at a dark rectangular button (no text or symbols visible)

Using the Front-Panel Controls

Use the keys on the front of the monitor to adjust the image settings.

A B C D

Front-Panel Keys Description
A	Preset modes	Use the Preset modes key to choose from a list of preset color modes. See Using the OSD Menu.
B	Volume	Use the Volume key to direct access to the "Volume" control menu.
C	Menu	Use the Menu key to open the on-screen display (OSD).
D	Exit	Use the Exit key to exit on-screen display (OSD) from menu and sub-menus.

Front-Panel Keys

A B C D

Front-Panel Keys Description
A	Up	Use the Up key to adjust (increase ranges) items in the OSD menu.
B	Down	Use the Down key to adjust (decrease ranges) items in the OSD menu.
C	OK	Use the OK key to confirm your selection.
D	Back	Use the Back key to go back to the previous menu.

Using the On-Screen Display (OSD) Menu

Accessing the Menu System

NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear.

1. Press the button to open the OSD menu and display the main menu. Main Menu

NOTE: Auto Adjust is only available when you use the analog (VGA) connector.

1. Press the and buttons to toggle between options in the Menu. As you move from one icon to another, the option name is highlighted.
2. To select the highlighted item on the menu press the button again.
3. Press the ▲ and ● buttons to select the desired parameter.

4. Press the button to enter the slide bar and then use the or buttons, according to the indicators on the menu, to make your changes.

5. Select the Ⓧ to return to previous menu without accepting current settings or √ to accept and return to previous menu.

The table below provides a list of all the OSD menu options and their functions.

Icon Menu and Submenus	Description
	Energy Use This meter shows the energy level being consumed by the monitor in real time.
	Brightness/Contrast Use the Brightness/Contrast menu to adjust the Brightness/Contrast.
Brightness	Allows you to adjust the brightness or luminance of the backlight.Press the Key to increase brightness and press the Key to decrease brightness (min 0 ~ max 100).
Contrast	Allows you to adjust the contrast or the degree of difference between darkness and lightness on the monitor screen. Adjust brightness first, and adjust contrast only if you need further adjustment.Press the Key to increase contrast and press the Key to decrease contrast (min 0 ~ max 100).

Auto Adjust Use this key to activate automatic setup and adjust menu.

Dell C7017T Energy Use Brightness/Contrast Auto Adjust Press ✓ to adjust the screen automatically. Input Source Color Display Audio Energy Menu Personalize Others Resolution: 1920x1080, 60Hz

The following dialog appears on a black screen as the monitor self-adjusts to the current input:

Auto Adjustment in Progress...

Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Display.

NOTE: Auto Adjust does not occur if you press the button while there are no active video input signals or attached cables.

This option is only available when you are using the analog (VGA) connector.

Input Source	Use the Input Source menu to select between different video signals that may be connected to your monitor.
	Dell C7017T Energy Use
	Brightness/Contrast VGA Auto Adjust DP Input Source HDMI1/MHL Color HDMI2 Display HDMI3 Audio Auto Select On Energy Reset Input Source Menu Personalize Others
	Resolution: 1920x1080, 60Hz
VGA	Select VGA input when you are using the analog (VGA) connector. Push▼ to select the VGA input source.
DP	Select DP input when you are using the DP connector. Push▼ to select the DP input source.
HDMI1/MHL	Select HDMI1/MHL input when you are using the HDMI1/MHL connector. Push▼ to select the HDMI1/MHL input source.
HDMI2 HDMI3	Select HDMI2 or HDMI3 input when you are using the HDMI2 or HDMI3 connector. Push▼ to select the HDMI2 or HDMI3 input source.
Auto Select	Select Auto Select to scan for available input signals.
Reset Input Source	Resets your monitor's Input Source settings to the factory defaults.

	Color Use the	Color menu to adjust the monitor's color settings.
		Dell C7017T Energy Use
		Brightness/Contrast	Input Color Format RGB
		Auto Adjust	Preset Modes Standard
		Input Source	Reset Color
		Color
		Display
		Audio
		Energy
		Menu
		Personalize
		Others
		Resolution: 1920x1080, 60Hz
	Input Color Format	Allows you to set the video input mode to:RGB: Select this option if your monitor is connected to a computer or DVD player using the DP adapter.YPbPr: Select this option if your DVD player supports only YPbPr output.
	Preset Modes	Allows you to choose from a list of preset color modes.
		Standard: Loads the monitor's default color settings. This is the default preset mode.Warm: Increases the color temperature. The screen appears warmer with a red/yellow tint.CustomColor: Allows you to manually adjust the color settings. Press the ▲ and ▼ keys to adjust the Red, Green, and Blue values and create your own preset color mode.
	Reset Color	Resets your monitor's color settings to the factory defaults.
[GSHG]	Display	Use the Display menu to adjust the monitor's display settings.
		Dell C7017T Energy Use
		Brightness/Contrast	Aspect Ratio	Wide 16:9
		Auto Adjust	Horizontal Position	50
		Input Source	Vertical Position	50
		Color	Sharpness	50
		Display	Pixel Clock	50
		Audio	Phase	50
		Energy	Response Time	Normal
		Menu	Reset Display
		Personalize
		Others
		Resolution: 1920x1080, 60Hz
	Aspect Ratio	Adjusts the image ratio as Wide 16:9, 4:3, or 5:4. NOTE: Wide 16:9 adjustment is not required at maximum preset resolution 1920 x 1080 .
	Horizontal Position	Use ▲or ▼e buttons to adjust image left and right. Minimum is '0' (-). Maximum is '100' (+).
	Vertical Position	Use the ▲or ▼uttons to adjust image up and down. Minimum is '0' (-). Maximum is '100' (+). NOTE: Horizontal Position and Vertical Position adjustments are only available for "VGA" input.
	Sharpness	This feature can make the image look sharper or softer. Use ▲ or ▼o adjust the sharpness from '0' to '100'.
	Pixel Clock	The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference. Use ▲ or ▼buttons to adjust for best image quality.
	Phase	If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase (fine), again. NOTE: Pixel Clock and Phase adjustment are only available for VGA input.
	Response Time	Allows you to set the Response Time to Normal or Fast. NOTE: Normal (G to G typical /Ave.) : 8 ms Fast (G to G typical /Ave.) : 6 ms
	Reset Display	Select this option to restore default display settings.
	Audio	Dell C7017T		Energy Use
		Brightness/Contrast	Volume	50
		Auto Adjust	Audio source	PC Audio
		Input Source	Speaker	Enable
		Color	Reset Audio
		Display
		Audio
		Energy
		Menu
		Personalize
		Others
		Resolution: 1920x1080, 60Hz
	Volume	Use the buttons to adjust the volume. Minimum is '0' (-). Maximum is '100' (+).
	Audio Source	Allows you to set the Audio Source mode to:PC AudioHDMI / DP
	Speaker	Allows you to enable or disable Speaker function.
	Reset Audio	Select this option to restore default display settings.
	Energy
	Power Button LED	Allows you to set the power LED indicator on or off during active to save energy.
	USB	Allows you to enable or disable USB function during monitor standby mode.NOTE: USB ON/OFF under standby mode is only available when USB upstream cable is unplugged. This option will be greyed out when USB upstream cable is plugged in.
	Reset Energy	Select this option to restore default Energy settings.

	Menu Select this option to adjust the settings of the OSD such as, the languages of the OSD, the amount of time the menu remains on screen, and so on.
	Dell C7017T Energy Use
	Brightness/Contrast	Language	English
	Auto Adjust	Transparency	20
	Input Source	Timer	20s
	Color	Lock	Unlock
	Display	Reset Menu
	Audio
	Energy
	Menu
	Personalize
	Others
	Resolution: 1920x1080, 60Hz
	^	√	→
Language	Allows you to set the OSD display to one of eight languages: English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese.
Transparency	Allows you to adjust the OSD background from opaque to transparent.
Timer	Allows you to set the time for which the OSD remains active after you press a key on the monitor.Use the▲and▼keys to adjust the slider in 1 second increments, from 5 to 60 seconds.
Lock	Controls user access to adjustments. When Lock is selected, no user adjustments are allowed. All keys are locked except●key.To unlock, please use one of the following options :1. Press themenukey ofremote controltakes you directly to the OSD menu to unlock.2. Press and hold●key of themonitorfor 6 seconds to unlock.Warning:1. During lock, OSD & power key will lock.2. The power button and OSD keys must be unlocked when it is required to power off the monitor.
Reset Menu	Select this option to restore default menu settings.

Personalize Selecting this option allows you to set two shortcut keys.

Dell C7017T		Energy Use
	Brightness/Contrast	Shortcut Key 1	Preset Modes
	Auto Adjust	Shortcut Key 2	Volume
	Input Source	Reset Personalization
	Color
	Display
	Audio
	Energy
	Menu
	Personalize
	Others
	Resolution: 1920x1080, 60Hz

Shortcut Key 1

User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Input Source", "Aspect Ratio" "Volume" and set as shortcut key.

Dell C7017T			Energy Use
	Brightness/Contrast	Shortcut Key 1	Preset Modes
	Auto Adjust		Brightness/Contrast
	Input Source		Auto Adjust
	Color		Input Source
	Display		Aspect Ratio
	Audio		Volume
	Energy
	Menu
	Personalize
	Others
Resolution: 1920x1080.60Hz

	Shortcut Key 2	User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Input Source", "Aspect Ratio", "Volume" and set as shortcut key.
		Dell C7017T		Energy Use
		Brightness/Contrast	Shortcut Key 1	Preset Modes
		Auto Adjust	Shortcut Key 2	Brightness/Contrast
		Input Source	Input Personalization	Auto Adjust
		Color		Input Source
		Display		Aspect Ratio
		Audio		√ Volume
		Energy
		Menu
		Personalize
		Others
		Resolution: 1920x1080, 60Hz
	Reset Personaliza-tion	Allows you to restore shortcut key to the default setting.
	Others	Dell C7017T		Energy Use
		Brightness/Contrast	DDC/CI	Enable
		Auto Adjust	LCD Conditioning	Disable
		Input Source	Firmware	00X000
		Color	IP Address	10.050.100
		Display	Reset Others
		Energy	Factory Reset	ENERGY STAR®
		Menu
		Personalize
		Others
		Resolution: 1920x1080, 60Hz
	DDC/CI	DDC/CI (Display Data Channel/Command Interface) allows a software on your computer to adjust the monitor display settings like the brightness, color balance etc.Enable (Default): Optimizes the performance of your monitor and provides a better customer experience.Disable: Disables the DDC/CI option and the following message appears on the screen.ng using PC application will /CI function?
	LCD Conditioning	This feature will help reduce minor cases of image retention.If an image appears to be stuck on the monitor, select LCD Conditioning to help eliminate any image retention. Using the LCD Conditioning feature may take some time. LCD Conditioning feature cannot remove severe cases of image retention or burn-in.NOTE: Use LCD Conditioning only when you experience a problem with image retention.The below warning message appears once user selects "Enable" LCD Conditioning.as of image retention.cion, the program may take
	Firmware	Current Firmware version.
	IP Address	Shown IP Address.
	Reset Other	Select this option to restore default other settings, such as DDC/ CI.
	Factory Reset	Resets all OSD settings to the factory preset values.

Touch OSD Control

This monitor comes with Touch OSD Functionality. Press the keypad buttons (A, B or C) first to activate the OSD Touch Function.

When the OSD Menu is on screen, only the OSD Touch Function is available. To use the normal Touch Function, exit OSD Menu.

A B C D

Touch Operation Guide
Function Descriptions
Execute Touch the ICONs to activate the function
Quit	Touch the ✗to exit

OSD Messages

When the monitor does not support a particular resolution mode you will see the following message:

Dell C7017T

The current input timing is not supported by the monitor display. Please change your input timing to 1920 x 1080, 60Hz or any other monitor listed timing as per the monitor specifications. 

This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the horizontal and vertical frequency ranges addressable by this monitor. Recommended mode is 1920 x 1080.

You will see the following message before the DDC/CI function is disabled.

Dell C7017T

The function of adjusting display setting using PC application will be disabled. Do you wish to disable DDC/CI function? 

NO

YES

When the monitor enters the Power Save mode, the following message appears:

Dell C7017T

Entering Power Save Mode.

Activate the computer and wake up the monitor to gain access to the OSD.

If you press any button other than the power button, the following messages will appear depending on the selected input:

Dell C7017T

There is no signal coming from your computer.

Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button now to select the correct input source on the On-Screen-Display menu.

If VGA, DP, HDMI1/MHL, HDMI2 or HDMI3 cable is not connected, a floating dialog box as shown below appears. The monitor will enter Power Save Mode after 4 minutes if left at this state.

Dell C7017T

No VGA Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

Dell C7017T

No DP Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

Dell C7017T

No HDMI1/MHL Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

Dell C7017T

No HDMI2 Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

Dell C7017T

No HDMI3 Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

See Solving Problems for more information.

Setting the Maximum Resolution

For optimal display performance while using the Microsoft Windows operating systems, set the display resolution to 1920 x 1080 pixels by performing the following steps:

In Windows Vista, Windows 7, Windows 8 or Windows 8.1:

1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the dropdown list of the screen resolution and select 1920 x 1080.
4. Click OK.

In Windows 10:

1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click the dropdown list of Resolution and select 1920 x 1080.
4. Click Apply.

If you do not see 1920 x 1080 as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the computer system you are using, and follow the provided

1: If you have a Dell desktop or a Dell portable computer with Internet access

2: If you have a non Dell desktop, portable computer, or graphics card

If you have a Dell desktop or a Dell portable computer with Internet access

1. Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics
2. After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again.

NOTE: If you are unable to set the resolution to 1920 x 1080, please contact Dell to inquire about a graphics adapter that supports these resolutions.

If you have a non Dell desktop, portable computer, or graphics card

In Windows Vista, Windows 7, Windows 8 or Windows 8.1:

1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop.
2. Right-click on the desktop and click Personalization.
3. Click Change Display Settings.
4. Click Advanced Settings.
5. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
6. Please refer to the graphics card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com).
7. After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again.

In Windows 10:

1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click Display adapter properties.
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
5. Please refer to the graphics card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com).
6. After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again.

NOTE: If you are unable to set the resolution to 1920 x 1080, please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution of 1920 x 1080.

Dell Web Management for Monitors

This monitor comes with networking capability which lets you remotely access and change settings such as Input Source Selection, Brightness and Volume. Before accessing the Dell Monitor Web Management feature, ensure that you have a working Ethernet cable connected to the RJ45 port at the rear of the monitor.

1 2 3 4 5

- Ethernet Enable

Press and hold the Button 1 and Button 3 on the front panel for 3 seconds to turn on , A network icon 🔒 appears and is shown on Top - left corner for 5 seconds .

- Ethernet Disable

Press and hold the Button 1 and Button 3 on the front panel for 3 seconds to turn off, A network icon appears and is shown on Top-left corner for 5 seconds.

To access the Dell Monitor Web Management tool you need to set the IP Addresses for your computer and the monitor.

1. Press the Menu key on the remote control to display the IP Address of the monitor, or by navigating to OSD Menu > Others. By default, the IP Address is 10.0.50.100

Dell C7017T Energy Use Brightness/Contrast DDC/CI Enable Auto Adjust LCD Conditioning Disable Input Source Firmware 00X000 Color IP Address 10.0.50.100 Display Reset Others Energy Factory Reset Menu Personalize Others Resolution: 1920x1080, 60Hz

1. In the computer's IP Properties tab, specify an IP Address by selecting Use the following IP Address and enter the following values: For IP Address: 10.0.50.101 and for Subnet Mask: 255.0.0.0 (leave all other entries as blanks).

Internet Protocol Version 4 (TCP/IPv4) Properties General You can get IP settings assigned automatically if your network supports this capability. Otherwise, you need to ask your network administrator for the appropriate IP settings. Obtain an IP Address automatically Use the following IP Address: IP Address: 10 . 0 . 50 . 101 Subnet mask: 255 . 0 . 0 . 0 Default gateway: . Obtain DNS server address automatically Use the following DNS server addresses: Preferred DNS server: . Alternate DNS server: . Validate settings upon exit Advanced... OK Cancel

1. The IP Address configuration would now look like this:

Configure notebook IP Address to 10.0.50.101 Monitor IP Address 10.0.50.100

To access and use the web management tool, follow these steps:

1. Open a web browser and type the monitor's IP Address (10.0.50.100) in the address bar.

Google - Windows Internet Explorer 18.0.58.180 Google Search Images Maps Play YouTube Gmail Drive More - Google Search I'm Feeling Lucky Google com.hk offered in: 中文(繁體) 中文(简体) Advertising Programs About Google Google com © 2016 - Privacy - Terms Advanced search Language tools Internet | Protected Mode: Off 100%

1. The log-in page opens. Enter the Administrator Password to continue.

DELL Monitor Web Management Projector Name: 010815 Address: 92.166.0.201 Administrator Password: Login

3. The Home page opens:

DELL | Monitor Web Management Home Welcome to DELL C7017T Web Management. Monitor Information Model Name DELL C7017T Monitor Name D57645 Location=no setting Contact=no setting Network/PM Version A52 IP Address 10.8.50.100 MAC Address 00:40:E9:1A:E1:20 Monitor Status ON

4. Click Network Settings tab to see the network settings.

DELL | Monitor Web Management Home Network Settings Monitor Control Firmware Update Security Network Settings Network Adapter Properties Model Name: DELL C7017T Monitor Name: D57645 Location: Contact: Apply IP Settings Obtain IP address automatically: Use the following IP address: IP Address 10 0 50 100 Submit Mask 255 255 0 0 Gateway 10 0 0 254 DNS Server 255 255 255 255 Apply Reset Network Settings Apply

1. Click Monitor Control to see the monitor's status. It takes about 3 to 5 mins for the monitor information to be updated on the Web Management.

Monitor Control Monitor Status Monitor Status ○ Power ON ● Power OFF Image Control Source Select ---------------------- Select------------------------ Preset Mode ----------------------- Select------------------------- Aspect Ratio ----------------------- Select------------------------- Brightness (0-100) 75 Apply Contrast (0-100) 75 Apply Sharpness (0-100) 50 Apply Response Time ----------------------- Select------------------------- Audio Control Volume (0-100) 100 Apply Speaker ● Enable ● Disable Keypad Control Keypad ○ Lock ● Unlock Reset Monitor Control Settings Apply **Some of Monitor status will be updated between 3~5 mins

1. Click Security to set a password.

DOLL | Monitor Web Management Home Network Settings Monitor Control Firmware Update Security Security Web Management Login Option Password Login Enable Disable Current Password ****** New Password Confirm Password Save

1. Update Firmware for your monitor's network card. You can download the latest network firmware, if available, from the Dell Support website at www.dell.com/support.

Dell | Monitor Web Management Home Network Settings Monitor Control Firmware Update Security Firmware Update Firmware update will take about a minute. Do not interrupt the process once it has begun.Keep the connection established until completion of process. The network system will auto reboot and you can re-login after update is complete. Network Firmware Version: A03 Update Cancel

Troubleshooting

⚠ WARNING: Before you begin any of the procedures in this section, follow the Safety Instruction

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1. Turn off both your computer and the monitor.
2. Unplug the video cables from the back of the computer. To ensure proper Self-Test operation, remove all VGA, DP, HDMI1 /MHL, HDMI2, HDMI3 cables from the back of computer.
3. Turn on the monitor.

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

Dell C7017T No VGA Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors

1. This box also appears during normal system operation, if the video cable becomes disconnected or damaged. The monitor will enter Power Save Mode after 4 minutes if left at this state.
2. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.

1 2 3 4 5

NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

To run the built-in diagnostics:

1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
3. Press and hold the Button 1 on the front panel for 5 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press the Button 1 on the front panel again. The color of the screen changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white screens

The test is complete when the Text screen appears. To exit, press the Button 1 again. If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.

Common Problems

The following table contains general information about common monitor problems you might encounter and the possible solutions.

Common Symptoms	What You Experience	Possible Solutions
No Video/Power LED off	No picture • Ensure that	the video cable connecting the monitor and the computer is properly connected and secure.Verify that the power outlet is functioning properly using any other electrical equipment.Ensure that the power button is depressed fully.Ensure that the correct input source is selected via theInput SourceSelect button.Check the “Power LED Button” option under Energy in OSD Menu.
No Video/Power LED on	No picture or no brightness	Increase brightness & contrast controls via OSD.Perform monitor self-test feature check.Check for bent or broken pins in the video cable connector.Ensure that the correct input source is selected via theInput SourceSelect menu.Run the built-in diagnostics.
Poor Focus Picture is fuzzy, blurry, or ghosting		Perform Auto Adjust via OSD.Adjust the Phase and Pixel Clock controls via OSD.Eliminate video extension cables.Reset the monitor toFactory Settings.Change the video resolution to the correct aspect ratio (16:9).
Shaky/Jittery Video Wavy	picture or fine movement	Perform Auto Adjust via OSD.Adjust the Phase and Pixel Clock controls via OSD.Reset the monitor toFactory Settings.Check environmental factors.Relocate the monitor and test in another room.
Remote control no working	Cannot control LCD Monitor	·Check remote control batteries have been installed property.·Ensure the remote control sensor is toward to monitor's remote control sensor on left bottom side.
Missing Pixels LCD screen has spots ·Cycle power on-off.·Pixel that is permanently off is a natural defect that can occur in LCD technology.For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors.
Stuck-on Pixels LCD screen has bright spots	·Cycle power on-off.·Pixel that is permanently off is a natural defect that can occur in LCD technology.For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors.
Brightness Problems Picture too dim or too bright	·Reset the monitor to Factory Settings.·Auto Adjust via OSD.·Adjust brightness & contrast controls via OSD.
Geometric Distortion Screen not centered correctly	·Reset the monitor to Factory Settings.·Auto Adjust via OSD.·Adjust brightness & contrast controls via OSD.
Horizontal/Vertical Lines	Screen has one or more lines	·Reset the monitor to Factory Settings.·Perform Auto Adjust via OSD.·Adjust Phase and Pixel Clock controls via OSD.·Perform monitor self-test feature check and determine if these lines are also in self-test mode.·Check for bent or broken pins in the video cable connector.
Synchronization Problems	Screen is scrambled or appears torn	Reset the monitor to Factory Settings.Perform Auto Adjust via OSD.Adjust Phase and Pixel Clock controls via OSD.Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode.Check for bent or broken pins in the video cable connector.Restart the computer in the safe mode.
Safety-Related Issues Visible signs of smoke or sparks		Do not perform any troubleshooting steps.Contact Dell immediately.
Intermittent Problems Monitor malfunctions on & off		Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.Reset the monitor to Factory Settings.Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
Missing Color	Picture missing color	Perform monitor self-test feature check.Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.Check for bent or broken pins in the video cable connector.
Wrong Color	Picture color not good	Change the Color Mode in the Color OSD to Graphics or Video depending on the application.Try different Color Preset Settings in Color OSD. Adjust R/G/B value in Color OSD if the Color Management is turned off.Change the Input Color Format to PC RGB or YPbPr in the Color OSD.
Image retention from a static image left on the monitor for a long period of time	Faint shadow from the static image displayed appears on the screen	Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see Power Management Modes.Alternatively, use a dynamically changing screensaver.

Product-Specific Problems

Specific Symptoms	What You Experience	Possible Solutions
Screen image is too small	Image is centered on screen, but does not fill entire viewing area	·Check the Aspect Ratio setting in the Display OSD.·Reset the monitor to Factory Settings.
Cannot adjust the monitor with the buttons on the front panel	OSD does not appear on the screen	·Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.·Check whether the OSD menu and Power button is locked. If yes, press and hold the button beside the Power button for 6 seconds to unlock (for more information, see Lock). Or pressing the menu key of remote control takes you directly to the OSD settings menu, with OSD 'Lock' pre-selected on entry, use the ▲and▼ keys of remote control to select 'Unlock', press √ of remote control to unlock. (for more information, see Lock)
No Input Signal when user controls are pressed	No picture, the LED light is white. When you press "up", "down" or "Menu" key, the message " No input signal" will appear.	·Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard.·Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary.·Reset the computer or video player.
The picture does not fill the entire screen	The picture cannot fill the height or width of the screen	·Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen.·Run the built-in diagnostics.

Universal Serial Bus (USB) Specific Problems

Common Symptoms	What You Experience	Possible Solutions
USB interface is not working	USB peripherals are not working	Check that your monitor is turned ON.Reconnect the upstream cable to your computer.Reconnect the USB peripherals (downstream connector).Switch off and then turn on the monitor again.Re-start the computer.Some USB devices like external portable HDD require higher electric current; connect the device directly to the computer system.
High Speed USB 3.0 interface is slow.	High Speed USB 3.0 peripherals working slowly or not working at all	Check that your computer is USB 3.0-capable.Some computers have both USB 3.0 and USB 2.0 and USB 1.1 ports. Ensure that the correct USB port is used.Reconnect the upstream cable to your computer.Reconnect the USB peripherals (downstream connector).Re-start the computer.

Mobile High-Definition Link (MHL) Specific Problems

Common Symptoms	What You Experience	Possible Solutions
MHL interface is not working.	Cannot see MHL device image shown on monitor.	Re-connect the upstream cable Ensure your MHL cable and MHL device are MHL certified.Check your MHL device is turned On.Check your MHL device is not in Standby mode.Check physical MHL cable connection is corresponding to input source selected on OSD Menu i.e., HDMI (MHL).Wait for 30 seconds after connecting MHL cable as some MHL devices require longer recovery time.

Touch Problems

Common Symptoms	What You Experience	Possible Solutions
No touchscreen response in saving mode	Could not wake up monitor and computer by touching the screen in saving mode	·Ensure that the USB cable connecting to PC and the monitor properly secured.·Access Device Manager and choose HID Interface Device under Human Device.·Select HID- compliant device Properties.·Allow the device to wake the computer.

Ethernet Problems

Common Symptoms	What You Experience	Possible Solutions
Ethernet not working D	ell Web Management for Monitors Webpage control is not working	·Ensure that the Network cable connecting the Monitor is properly secured.·Press and hold the Button 1 and Button 3 on the front panel for 3 seconds to turn on, A network icon appears and is shown on Top - left corner for 5 seconds.·Press and hold the Button 1 and Button 3 on the front panel for 3 seconds to turn off, A network icon appears and is shown on Top - left corner for 5 seconds.

Appendix

Safety Instructions

⚠ WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.

For information on safety instructions, see the Safety, Environmental, and Regulatory Information.

FCC Notices (U.S. Only) and Other Regulatory Information

For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference
(2) this device must accept any interference received including interference that may cause undesired operation

Contact Dell

For customers in the United States, call 800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options.

Availability varies by country and product, and some services

may not be available in your area.

To get online monitor support content:

1. Visit www.dell.com/support/monitors

2. To contact Dell for sales, technical support, or customer service issues:

3. Visit www.dell.com/contactdell.

4. Verify your country or region in the Choose A Country/Region drop-down menu at the top left of the page.
5. Click Contact Us on the top left side of the page.
6. Select the appropriate service or support link based on your need.
7. Choose the method of contacting Dell that is convenient for you.