UltraSharp U2417HWh - Screen DELL - Free user manual and instructions

USER MANUAL UltraSharp U2417HWh DELL

Dell UltraSharp U2417H User's Guide

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.

Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

Contents

About Your Monitor 5

Package Contents 5

Product Features 6

Identifying Parts and Controls 7

Monitor Specifications. 10

Plug-and-Play....21

LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Setting Up the Monitor.... 22

Attaching the Stand 22

Using the Tilt, Swivel, and Vertical Extension 25

Adjusting the Rotation Display Settings of Your System 26

Connecting Your Monitor. 26

Organizing Your Cables 30

Removing the Monitor Stand. 30

Wall Mounting (Optional)....31

Operating the Monitor 32

Turning on the Monitor 32

Using the Front Panel Controls 32

Using the On-Screen Display (OSD) Menu 35

Troubleshooting 47

Self-Test 47

Built-in Diagnostics 49

Common Problems. 50

Product Specific Problems ..... 51

Mobile High-Definition Link (MHL) Specific Problems. 52

Appendix 53

Safety Instructions 53

FCC Notices (U.S. only) and Other Regulatory Information ..... 53

Contacting Dell....53

Setting Up Your Monitor 54

Maintenance Guidelines. 56

Package Contents

Your monitor ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing.

NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.

				Monitor
				Stand riser
				Stand base
				Power cable (varies by country)
				USB 3.0 upstream cable (enables the USB ports on the monitor)
				DP cable (DP to mDP)
				• Drivers and documentation media• Quick Setup Guide• Safety and Regulatory Information• Factory Calibration Report

Product Features

The Dell UltraSharp U2417H monitor has an active matrix, thinfilm transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features include:

• 60.47 cm (23.8-inch) active area display (Measured diagonally) 1920 x 1080 resolution, plus full-screen support for lower resolutions.
• Tilt, swivel, pivot and vertical extension adjustment capabilities.
• Removable pedestal and Video Electronics Standards Association (VESA™) 100 mm mounting holes for flexible mounting solutions.
• Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier set up with an elegant viewing experience.
• Extensive digital connectivity with DP, mDP, HDMI/MHL, and USB 3.0 helps future-proof your monitor.
  • Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
• Software and documentation media includes an information file (INF), Image color Matching File (ICM), Dell Display Manager software application and product documentation. Dell Display Manager included (comes in the CD attached with the monitor).
  • Security lock slot.
  • Asset Management Capability.
  • Energy Star Compliant.
  • EPEAT Gold Compliant.
• RoHS compliant.
  • BFR/PVC Free monitor (excluding cables).
  • Arsenic-Free glass and Mercury Free for Panel only.
  • Energy Gauge shows the energy level being consumed by the monitor in real time.
  • 0.5 W standby power when in the sleep mode.
  • TCO Certified Displays.

Identifying Parts and Controls

Front view

Dell 1 2

Label Description

1 Function buttons (For more information, see Operating the Monitor)

2 Power on/off button (with LED indicator)

Back View

1 2 3 4 5 DOLL 6

Label	Description Use
1 VESA	mountiong holes (100 mm x 100 mm-behind attached VESA cover)	Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100 mm).
2 Regulatory label Lists the regulatory approvals.
3 Stand	release button Release stand from monitor.
4 Security lock slot	Secures monitor with security cable lock (sold separately).
5 Barcode	serial number, and Service Tag label	Refer to this label if you need to contact Dell for technical support.NOTE: All except APJ having service tag.
6 Cable	management slot Use to organize cables by placing them through the slot.

Side View

USB downstream port Port with SC4/7 icon is for BC 1.2

Bottom View

1 2 3 4 5 6 7 8 9

Label	Description Use
1	AC power connector To connect	the monitor power cable.
2	HDMI/MHL connector Connect your computer with HDMI cable or MHL devices with MHL cable (optional).
3	DP connector (in) Connect your computer with DP cable.
4	mDP connector (in) Connect your computer with mDP to DP cable.
5	DP connector (out)	DP output for MST (multi-stream transport) capable monitor. DP 1.1 monitor can only be connected as the last monitor in the MST chain. To enable MST, refer to instruction on section "Connecting the Monitor for DP MST Function".NOTE: Remove the rubber plug when use DP out connector.
6	Audio line-out port Connect speakers to playback audio coming through HDMI or DP audio channels.Only supports 2-channel audio.NOTE: The audio line-out port does not support headphones.WARNING: Excessive sound pressure from earphones or headphones can cause hearing damage or loss.
7	USB upstream port Connect the USB cable that comes with your monitor to the computer. Once this cable is connected, you can use the USB downstream connectors on the monitor.
8	USB downstream ports (2)	Connect your USB device. You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor.
9	Stand lock Lock	the stand to the monitor using a M3 x 6 mm screw (screw not included).

Monitor Specifications

Flat Panel Specifications

Screen type Active matrix - TFT LCD
Panel type In-plane switching (IPS)
Viewable image
Diagonal 60.47 cm (23.80 inches)
Active Area
Horizontal 527.04 mm (20.75 inches)
Vertical 296.46 mm (11.67 inches)
Area 156246.28 mm	^2 (242.18 inches ^2 )
Pixel pitch 0.2745 mm x 0.2745 mm
Viewing angle
Horizontal 178° (typical)
Vertical 178° (typical)
Luminance output 250 cd/m ^2 (typical)
Contrast ratio 1000 to 1 (typical)
Faceplate coating Anti-glare treatment of the front polarizer (3H)
Backlight LED
Response Time 8 ms (typical), 6 ms (fast mode)
Color depth	16.7 million colors
Color gamut	99% sRGB

Resolution Specifications

Horizontal scan range	30 kHz to 83 kHz (DP/HDMI)27 kHz to 70 kHz (MHL)
Vertical scan range	50 Hz to 75 Hz (DP/HDMI)24 Hz to 60 Hz (MHL)
Maximum preset resolution	1920 x 1080 at 60 Hz
Video display capabilities (DP & HDMI & MHL playback)	480i, 480p, 576i, 576p, 720p, 1080i, 1080p

Preset Display Modes

Display Mode Horizontal Frequency (kHz)		Vertical Frequency (Hz)	Pixel Clock (MHz)	Sync Polarity (Horizontal/ Vertical)
720 x 400 31.5 70.0	28.3 -/+
VESA, 640 x 480 31.5	60.0 25.2 -/-
VESA, 640 x 480 37.5	75.0 31.5 -/-
VESA, 800 x 600 37.9	60.3 40.0 +/+
VESA, 800 x 600	46.9	75.0	49.5	+/+
VESA, 1024 x 768	48.4	60.0	65.0	-/-
VESA, 1024 x 768	60.0	75.0	78.8	+/+
VESA, 1152 x 864	67.5	75.0	108.0	+/+
VESA, 1280 x 1024	64.0	60.0	108.0	+/+
VESA, 1280 x 1024	80.0	75.0	135.0	+/+
VESA, 1600 x 1200	75.0	60.0	162.0	+/+
VESA, 1920 x 1080	67.5	60.0	148.5	+/+

MHL Source Display Modes

Display Mode Frequency (Hz)
640 x 480p	60
720 x 480p 60
720 x 576p	50
720 (1440) x 480i	60
720 (1440) x 576i 50
1280 x 720p	60
1280 x 720p	50
1920 x 1080i	60
1920 x 1080i	50
1920 x 1080p	30
1920 x 1080p	60

MST Multi-Stream Transport (MST) Modes

MST Source Monitor Maximum number of external monitor that can be supported
1920 x 1080/60 Hz
1920 x 1080/60 Hz 2

NOTE: Maximum external monitor resolution supported is 1920x1080 60Hz only.

Electrical Specifications

Video input signals • Digital video	signal for each differential linePer differential line at 100 ohm impedance• DP/HDMI/MHL signal input support
Input voltage/ frequency/current	100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.6 A (maximum)
Inrush current 120 V: 40 A (Max.)	240 V: 80 A (Max.)

Physical Characteristics

Connector type • DP connector (include DP in and DP out)• mDP connector• HDMI/MHL connector• Audio line-out• USB 3.0 update stream port connector• USB 3.0 down stream port connector x 4(Port withUSB 3.0 down stream port connector x 4)
Signal cable type DP to mDP 1.8 M cableUSB 3.0 1.8 M cable
Dimensions (with stand)
Height (extended) 485.3 mm (19.11 inches)
Height (compressed) 355.3 mm (13.99 inches)
Width 537.6 mm (21.17 inches)
Depth 188 mm (7.40 inches)
Dimensions (without stand)
Height 314.3 mm (12.37 inches)
Width 537.6 mm (21.17 inches)
Depth 45.2 mm (1.78 inches)
Stand dimensions
Height (extended) 400.1 mm (15.75 inches)
Height (compressed) 336.2 mm(13.24 inches)
Width 272.6 mm (10.73 inches)
Depth	188 mm (7.40 inches)
Weight
Weight with packaging 7.35 kg (16.20 lb)
Weight with stand assembly and cables	6.30 kg (13.89 lb)
Weight without stand assembly (For wall mount or VESA mount considerations - no cables)	3.18 kg (7.01 lb)
Weight of stand assembly 2.13 kg (4.70 lb)

Environmental Characteristics

Temperature

Operating 0°C to 40°C (32°F to 104°F)

Non-operating -20°C to 60°C (-4°F to 140°F)

Humidity

Operating 10% to 80% (non-condensing)

Non-operating 5% to 90% (non-condensing)

Altitude

Operating 5,000 m (16,404 ft) (maximum)

Non-operating 12,192 m (40,000 ft) (maximum)

Thermal dissipation 232 BTU/hour (maximum)

Power Management Modes

If you have VESA's DPM-compliant video card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as power save mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.

VESA Modes	Horizontal Sync	Vertical Sync	Video	Power Indicator Power Consumption
Normal operation	Active Active	Active	White 68	W (maximum)**19 W (typical)
Active-off mode	Inactive Inactive	Active Off	White	(blinking slowly)Less than 0.5 W
Switch off - -	- Off Less than 0.3 W

Energy Star	Power Consumption
On Mode	16.93 W***

The OSD operates only in the normal operation mode. If you press any button in the active-off mode, one of the following message is displayed:

Dell U2417H No DP signal from your device. Press any key on the keyboard or move the mouse or wake it up. If there is no display, press the monitor button again to select the correct input source.

*Zero power consumption in OFF mode can only be achieved by disconnecting the AC mains cable from the monitor.

**Maximum power consumption with maximum luminance.

*** Energy consumption (On Mode) is tested at 230 Volts / 50 Hz.

This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied.

Activate the computer and the monitor to gain access to the OSD.

NOTE: This monitor is ENERGY STAR - compliant.

Pin Assignments

DP connector (in)

19 17 15 13 11 9 7 5 3 1 20 18 16 14 12 10 8 6 4 2

Pin number 20-pin side of the connected signal cable
1 ML3(n)
2 GND
3 ML3(p)
4 ML2(n)
5 GND
6 ML2(p)
7 ML1(u)
8 GND
9 ML1(p)
10 ML0(n)
11 GND
12 ML0(p)
13 CONFIG1
14 CONFIG2
15 AUX CH (p)
16 GND
17 AUX CH (n)
18 Hot Plug Detect
19 Return
20 DP_PWR

DP connector (out)

19 17 15 13 11 9 7 5 3 1 20 18 16 14 12 10 8 6 4 2

Pin number 20-pin side of the connected signal cable
1 ML0(p)
2 GND
3 ML0(n)
4 ML1(p)
5 GND
6 ML1(n)
7 ML2(p)
8 GND
9 ML2(n)
10 ML3(p)
11 GND
12 ML3(n)
13 CONFIG1
14 CONFIG2
15 AUX CH(p)
16 GND
17 AUX CH(n)
18 Hot Plug Detect
19 Return
20 DP_PWR

19 17 15 13 11 9 7 5 3 1 20 18 16 14 12 10 8 6 4 2

Pin number 20-pin side of the connected signal cable
1 GND
2 Hot Plug Detect
3 ML3 (n)
4 CONFIG1
5 ML3 (p)
6 CONFIG2
7 GND
8 GND
9 ML2 (n)
10 ML0 (p)
11 ML2 (p)
12 ML0 (p)
13 GND
14 GND
15 ML1 (n)
16 AUX (p)
17 ML1 (p)
18 AUX (n)
19 GND
20 DP_PWR

HDMI connector

19 17 15 13 11 9 7 5 3 1 18 16 14 12 10 8 6 4 2

Pin number 19-pin side of the connected signal cable
1 TMDS DATA	2+
2 TMDS DATA	2 SHIELD
3 TMDS DATA	2-
4 TMDS DATA	1+
5 TMDS DATA	1 SHIELD
6 TMDS DATA	1-
7 TMDS DATA	0+
8 TMDS DATA	0 SHIELD
9 TMDS DATA	0-
10 TMDS CLOCK+
11 TMDS CLOCK SHIELD
12 TMDS CLOCK-
13 CEC
14 Reserved (N.C. on device)
15 DDC CLOCK (SCL)
16 DDC DATA (SDA)
17 DDC/CEC Ground
18 +5 V POWER
19 HOT PLUG DETECT

MHL connector

19 17 15 13 11 9 7 5 3 1 18 16 14 12 10 8 6 4 2

Pin number 19-pin side of the connected signal cable
1 N/C
2 CD_SENSE
3 N/C
4 N/C
5 TMDS_GND
6 N/C
7 MHL+
8 MHL_Shield
9 MHL-
10 N/C
11 TMDS_GND
12 N/C
13 N/C
14 N/C
15 CD_PULLUP
16 N/C
17 VBUS_CBUS_GND
18 VBUS
19 CBUS
2Shell Shield

Universal Serial Bus (USB)

This section gives you information about the USB ports available on your monitor.

NOTE: Up to 2 A on USB downstream port (port SS← with lightning icon) with BC 1.2 compliance devices; up to 0.9 A on the other 3 USB downstream ports.

Your computer has the following USB ports:

• 1 upstream - bottom
• 4 downstream - 2 at left side, 2 at bottom

Power Charging Port - the one on the left side (Port with Stunting icon); supports fast current charging capability if the device is BC 1.2 compatible.

NOTE: The monitor's USB ports work only when the monitor is on or in the power save mode. If you turn off the monitor and then turn it on, the attached peripherals may take a few seconds to resume normal functionality.

Transfer speed Data rate Power consumption
SuperSpeed 5 Gbps 4.5 W (Max., each port)
Hi-Speed 480 Mbps 2.5 W (Max., each port)
Full speed 12 Mbps 2.5 W (Max., each port)

USB upstream port USB downstream port

5 6 7 8 9 2 1 3 4

Pin number Signal name
1	VBUS
2	D-
3	D+
4	GND
5	StdB_SSTX-
6	StdB_SSTX+
7	GND_DRAIN
8	StdB_SSRX-
9	StdB_SSRX+
Shell	Shield

Pin number Signal name
1	VBUS
2	D-
3	D+
4	GND
5	StdA_SSRX-
6	StdA_SSRX+
7	GND_DRAIN
8	StdA_SSTX-
9	StdA_SSTX+
Shell	Shield

Plug-and-Play

You can install the monitor in any Plug-and-Play-compatible system. The monitor automatically provides the computer system with its extended display identification data (EDID) using display data channel (DDC) protocols so the computer can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see Operating the Monitor.

LCD Monitor Quality and Pixel Policy

During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at: http://www.dell.com/support/monitors.

Attaching the Stand

NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory.

NOTE: The procedure below is applicable for the default stand. If you purchased any other stand, see the documentation shipped with the stand to set it up.

CAUTION: Place monitor of a flat, clean, and soft surface to avoid scratching the display panel.

Diagram showing a device's internal structure before and after assembly, with numbered annotations indicating steps of disassembly.

To attach the monitor stand:

1 Remove the monitor protective cover and place the moitor with its front facing downward on it.

2 Insert the two tabs on the upper part of the stand to the groove on the back of the monitor.

3 Press the stand down till it snaps into its place.

Diagram showing a device being processed into a CD, with an orange arrow indicating the process (no text or symbols present)

Circular mechanical component with central hub and mounting holes, shown in top-down view (no text or symbols)

- Hold the stand base with the triangle mark facing upward.

3D rendering of a mechanical component with a circular inset showing a pin or knob (no text or symbols visible)

Close-up of a metallic mechanical component with a circular hole and curved edge (no text or symbols visible)

• Align the stand base protruded blocks to the matching slot on the stand.
• Insert the stand base blocks fully into the stand slot.

3D rendering of a black electronic device with open lid and internal compartments (no visible text or symbols)

Close-up of a mechanical component with a circular arrow and central hub, no visible text or symbols

- Lift the screw handle and turn the screw clockwise.

• After fully tighten the screw, fold the screw handle flat within the recess.

Using the Tilt, Swivel, and Vertical Extension

NOTE: This is applicable for a monitor with a stand. If you purchased any other stand, refer to the respective stand setup guide for set up instructions.

Tilt, Swivel and Vertical Extension

With the stand attached to the monitor, you can tilt the monitor for the most comfortable viewing angle.

5° 45° 130 mm 45° 21°

NOTE: The stand is detached when the monitor is shipped from the factory.

Rotating the Monitor

Before you rotate the monitor, your monitor should be fully vertically extended and fully tilted up to avoid hitting the bottom edge of the monitor.

Diagram showing a computer monitor setup with labeled components and directional arrows indicating rotation or change.

NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates.

NOTE: When in the Portrait View Mode, you may experience performance degradation in graphic-intensive applications (3D Gaming and etc.).

Adjusting the Rotation Display Settings of Your System

After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your System.

NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display.

To adjust the Rotation Display Settings:

1 Right-click on the desktop and click Properties.
2 Select the Settings tab and click Advanced.
3 If you have an ATI graphics card, select the Rotation tab and set the preferred rotation.
4 If you have an nVidia graphics card, click the nVidia tab, in the left-hand column select NVRotate, and then select the preferred rotation.
5 If you have an Intel® graphics card, select the Intel graphics tab, click Graphic Properties, select the Rotation tab, and then set the preferred rotation.

oTE: If you do not see the rotation option or it is not working correctly, go to www.dell.com/support and download the latest driver for your graphics card.

Connecting Your Monitor

WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

To connect your monitor to the computer:

1 Turn off your computer.
2 Connect the HDMI/DP-mDP/USB cable from your monitor to the computer. (Vertically extend and tilt the monitor completely to rotate it for cable connection. See Rotating the Monitor.)
3 Switch on your monitor.
4 Select the correct input source at Monitor OSD Menu and turn on your computer.

NOTE: U2417H default setting is DP 1.2. DP 1.1 Graphic card may not display normally. Please refer to "product specific problems – No image when using DP connection to the PC" to change default setting.

Connecting the HDMI cable(Optional)

Diagram showing cable connection between a monitor and a server, with HDMI labels pointing to connected components.

Connecting the DP (or mDP) cable

Diagram showing cable connection between a monitor and a server, with labeled components including mDP and DP connectors.

NOTE: Default is DP port. Select input source on monitor to switch to mDP.

Connecting the monitor for DP Multi-Stream Transport (MST) function

graph LR
    A["Power Source"] --> B["Switch"]
    B --> C["DC"]
    C --> D["DC"]
    D --> E["DC"]
    E --> F["Computer"]

    subgraph Connection
    G["mDP"] --> H["DC"]
    I["DP out"] --> J["DC"]
    K["mDP"] --> L["DC"]
    M["DP"] --> N["Computer"]

    G --> H
    H --> J
    J --> N
    style G fill:#f9f,stroke:#333
    style I fill:#f9f,stroke:#333
    style K fill:#f9f,stroke:#333
    style M fill:#f9f,stroke:#333

NOTE: Supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP1.2 with MST option.

NOTE: Remove the rubber plug when use DP out connector.

Connecting the USB cable

Diagram showing cable connection between a monitor and a server, with USB labels pointing to connected components.

Using the Mobile-High Definition Link (MHL)

NOTE: This monitor is MHL ready.

NOTE: To use the MHL function, use only MHL certified cable and source devices that support MHL output.

NOTE: Some MHL source devices may take more than a few seconds or longer to output an image, depending on MHL source devices.

NOTE: When the connected MHL source device enters standby mode, the monitor displays a black screen or the message below, depending on MHL source device's output.

Dell U2417H Entering Power Save Mode.

To enable MHL connection, please perform the below steps:

1 Plug the power cable on your monitor into a AC outlet.

2 Connect the (micro) USB port on your MHL source device to HDMI/MHL port on the monitor with a MHL certified cable (see Bottom View for details).

3 Turn on the monitor and the MHL source device.

Diagram showing cable connection between a monitor and a TV, with labeled components including HDMI and MHL.

4 Select input source on monitor to HDMI/MHL by using OSD menu (see Using the On-Screen Display (OSD) Menu for details).

5 If the monitor does not display an image, see Mobile High-Definition Link (MHL) Specific Problems.

Organizing Your Cables

Exterior view of a D&LL printer stand with cable routing (no text or symbols visible)

After attaching all necessary cables to your monitor and computer, (see Connecting Your Monitor for cable attachment) organize all cables as shown above.

Removing the Monitor Stand

CAUTION: To prevent scratches on the LCD screen while removing the stand, make sure that the monitor is placed on a soft, clean surface.

NOTE: The procedure below is applicable for the default stand. If you purchased any other stand, see the documentation shipped with the stand to set it up.

1 Place the monitor on a soft cloth or cushion.
2 Press and hold the stand-release button.
3 Lift the stand up and away from the monitor.

Diagram of a computer monitor with labeled parts, showing front and side views (no text or symbols present)

Wall Mounting (Optional)

Diagram showing a computer monitor with orange arrows pointing to its screen, indicating navigation or interaction.

NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit.

Refer to the instructions that come with the VESA-compatible wall mounting kit.

1 Place the monitor on a soft cloth or cushion on a stable, flat table.
2 Remove the stand.
3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover.
4 Attach the mounting bracket from the wall mounting kit to the monitor.
5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit.

NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum weight/load bearing capacity of 3.18 kg (7.01 lb).

Turning on the Monitor

Press the ⏻ button to turn on the monitor.

Close-up of a black electronic device with four circular ports and a finger pointing to the right side (no text or symbols visible)

Using the Front Panel Controls

Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.

1 2 3 4 5

The following table describes the front panel buttons:

Front-Panel Button Description
1		Use this button to choose from a list of preset color modes.
	Shortcut key: Preset Modes
2		Use this button to choose from a list of Input Source.
	Shortcut key: Input Source
3		Use this menu button to launch the on-screen display (OSD) and select the OSD menu.
	Menu	See Accessing the Menu System.
4		Use this button to go back to the main menu or exit the OSD main menu.
	Exit
5		Use the Power button to turn the monitor On and Off.
	Power (with power light indicator)	The white LED indicates the monitor is On and fully functional.A glowing white LED indicates DPMS Power Save Mode.

Front-Panel Button

Use the buttons on the front of the monitor to adjust the image settings.

A B C D 1 2 3

Front Panel Button Description

1			Use the Up (increase) and Down (decrease) keys to adjust items in the OSD menu.
	Up	Down
2			Use the OK button to confirm your selection.
		OK
3			Use the Back button to go back to the previous menu.
		Back

Using the On-Screen Display (OSD) Menu

Accessing the Menu System

NOTE: Any changes you make using the OSD menu are automatically saved if you move to another OSD menu, exit the OSD menu, or wait for the OSD menu to disappear.

1 Press the 📋 button to launch the OSD menu and display the main menu.

2 Press the and buttons to move between options. As you move from one icon to another, the option name is highlighted.
3 Press the button once to activate the highlighted option.
4 Press the and buttons to select the desired parameter.
5 Press → enter the slide bar and then use the o button, according to the indicators on the menu, to make your changes.
6 Press the 📣 button once to return to the main menu to select another option or press the 📣 button two or three times to exit from the OSD menu.

Icon Menu and Submenus

Brightness/Contrast

Description

Use this menu to activate Brightness/Contrast adjustment.

Brightness Brightness adjusts the luminance of the backlight

(minimum 0; maximum 100).

Press the button to increase brightness.

Press the button to decrease brightness.

NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched on.

Contrast

Adjust the Brightness first, and then adjust Contrast only if further adjustment is necessary.

Press the button to increase contrast and press the button to decrease contrast (between 0 and 100).

Contrast adjusts the difference between darkness and lightness on the monitor.

Input Source Use the Input Source menu to select between different video inputs that are be connected to your monitor.

Dell U2417H Energy Use Brightness/Contrast ✓ DP Input Source mDP Color HDMI/MHL Display Auto Select On Energy Reset Input Source Menu Personalize Others Resolution : 1920x1080. 60Hz

Icon Menu and Submenus	Description
DP Select DP input when you are using the DP (DisplayPort) connector.Useselect the DP input source.
mDP	Select mDP input when you are using the mDP (mini DisplayPort) connector.Useselect the mDP input source.
HDMI/MHL Select the HDMI/MHL input when you are using the HDMI connector.Useselect the HDMI/MHL input source.
Auto Select	UseselectAuto Select, the monitor scans for available input sources.
Reset Input Source	Resets your monitor's Input Source settings to the factory defaults.

Color Use the Color menu to adjust the color setting mode.

Dell U2417H Energy Use Brightness/Contrast Preset Modes Standard Input Source Input Color Format RGB Color Gamma PC Display Reset Color Energy Menu Personalize Others Resolution : 1920x1080, 60Hz

Icon Menu and Submenus

Description

Preset Modes When you select Preset Modes, you can choose Standard, Multimedia, Movie, Game, Paper, Color Temp., sRGB or Custom Color from the list.

Dell U2417H Energy Use Brightness/Contrast Input Source Color Display Energy Menu Personalize Others Preset Modes Input Color Format Gamma Reset Color Standard Multimedia Movie Game Paper Color Temp. sRGB Custom Color Resolution : 1920x1080, 60Hz

• Standard: Default color settings. This is the default preset mode.
  • Multimedia: Ideal for multimedia applications.
  • Movie: Ideal for movies.
  • Game: Ideal for most gaming applications.
• Paper: Loads brightness and sharpness settings ideal for viewing text. Blend the text background to simulate paper media without affecting color images.
• Color Temp.: The screen appears warmer with a red/yellow tint with slider set at 5,000K or cooler with blue tint with slider set at 10,000K.
  • sRGB: Emulates 99% sRGB.
• Custom Color: Allows you to manually adjust the color settings. Press the 📋 and 🔴 buttons to adjust the Red, Green, and Blue values and create your own preset color mode.

Icon Menu and Submenus	Description
Input Color Format	Allows you to set the video input mode to:RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI, DP-mDP cable or MHL devices using the MHL cable.YPbPr: Select this option if your DVD player supports only YPbPr output.
Gamma	Allows you to set the Gamma to PC or MAC.
Hue	Use 📋 to adjust the hue from 0 to 100.NOTE: Hue adjustment is available only for Movie and Game mode.
Saturation	Use 📋 to adjust the saturation from 0 to 100.NOTE: Saturation adjustment is available only for Movie and Game mode.
Reset Color	Resets your monitor's color settings to the factory defaults.

Icon Menu and Submenus

Description

Display Use the Display menu to adjust image.

Dell U2417H Energy Use Brightness/Contrast Aspect Ratio Wide 16.9 Input Source Monitor Sleep Sleep After Timeout Color Sharpness 50 Display Dynamic Contrast Energy Response Time Normal Menu MST Off Personalize Reset Display Others Resolution : 1920x1080, 60Hz

Aspect Ratio	Adjust the image ratio to Wide 16:9, 4:3, or 5:4.
Monitor Sleep	Sleep After Timeout: Monitor goes into sleep after timeout.Never: Monitor never goes into sleep.
Sharpness Makes the image look sharper or softer.Use ▲ to ▼ adjust the sharpness from '0' to '100'.
Dynamic Contrast	Allows you to increase the level of contrast to provide sharper and more detailed image quality.Push the ● button to select the Dynamic Contrast "On" or "Off".NOTE: For Game and Movie preset mode only.NOTE: Dynamic Contrast provides higher contrast if you select Game or Movie preset mode.
Response Time	Allows you to set the Response Time to Normal or Fast.
MST DP Multi Stream Transport, Set to ON enables MST(DP out),Set to OFF disables MST function.
Reset Display Restores the display settings to factory defaults.

Icon Menu and Submenus

Energy

Description

Dell U2417H Brightness/Contrast Input Source Color Display Energy Menu Personalize Others Power Button LED USB Reset Energy On During Active Off During Standby Resolution: 1920x1080, 60Hz

Power Button LED

Allows you to set the state of the power light to save energy.

USB Allows you to enable or disable USB function during monitor standby mode.

NOTE: USB ON/OFF under standby mode is only available when the USB upstream cable is unplugged. This option will be greyed out when the USB upstream cable plugs in.

Reset Energy Select this option to restore default Energy settings.

Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on.

Dell U2417H Energy Use Brightness/Contrast Language English Input Source Rotation Color Transparency 20 Display Timer 20s Energy Lock Unlock Menu Reset Menu Personalize Others Resolution : 1920x1080, 60Hz

Icon Menu and Submenus	Description
	LanguageSet the OSD display to one of eight languages.(English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).
	RotationRotates the OSD by 0/90/180/270 degrees.You can adjust the menu according to your display rotation.
	TransparencySelect this option to change the menu transparency by usingandmin. 0 / max. 100).
	Timer OSD Hold Time:Set the length of time the OSD remains active after you press a button.Use thebandbuttons to adjust the slider in 1-second increments, from 5 to 60 seconds.
	LockControls user access to adjustments. WhenLockis selected, no user adjustments are allowed. All buttons are locked.NOTE:Lockfunction – Either soft lock (through OSD menu) or hard lock (Press and hold the exit button 6 sec)Unlockfunction – Only hard unlock (Press and hold the exit button 6 sec)
	Reset MenuRestore the menu settings to factory defaults.
	Personalize Select fromPreset Modes,Brightness/Contrast,Input Source,Aspect Ratio,Rotationset as shortcut key.Dell U2417HEnergy UseBrightness/ContrastShortcut Key 1 Preset ModesInput SourceColor Shortcut Key 2 Input SourceColor DisplayEnergyMenuPersonalizeOthersResolution : 1920x1080, 60Hz
	ResetPersonalizationRestores shortcut keys to factory defaults.

Icon Menu and Submenus

Other

Description

Dell U2417H Energy Use Brightness/Contrast Input Source Color Display Energy Menu Personalize Others DOC/CI Enable LCD Conditioning Disable Reset Other Factory Reset Resolution : 1920x1080, 60Hz

Select this option to adjust the OSD settings, such as the DDC/CI, LCD conditioning, and so on.

DDC/CI DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer.

Select Disable to turn off this feature.

Enable this feature for best user experience and optimum performance of your monitor.

Dell U2417H Energy Use Brightness/Contrast Input Source Color Display Energy Menu Personalize Others DDC/CI Enable LCD Conditioning Disable Reset Other Factory Reset Resolution : 1920x1080, 60Hz

Icon Menu and Submenus Description

LCD Conditioning

Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. Select Enable to start the process.

Dell U2417H Energy Use Brightness/Contrast Input Source Color Display Energy Menu Personalize Others DDC/DI Enable LCD Conditioning Enable Reset Options ✓ Disable Factory Reset Resolution : 1920x1080, 60Hz

Reset Others Restores other settings, such as DDC/CI, to factory defaults.

Factory Reset Restores all OSD settings to the factory defaults.

NOTE: This monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging.

OSD Warning Messages

When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), manual brightness adjustment is disabled.

Dell U2417H To allow manual adjustment of brightness, the Dynamic Contrast will be switched off. Do you want to continue? No Yes

When the monitor does not support a particular resolution mode, you can see the following message:

Dell U2417H The current input timing is not supported by the monitor display. Please change your input timing to 1520x1080 00Hz or any other monitor listed timing as per the monitor specifications.

This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1920 x 1080.

You can see the following message before the DDC/CI function is disabled:

Dell U2417H The function of adjusting display setting using PC application will be disabled. Do you wish to disable DDC/CI function? No Yes

When the monitor enters the Power Save mode, the following message appears:

Dell U2417H Entering Power Save Mode.

Activate the computer and wake up the monitor to gain access to the OSD.

If you press any button other than the power button, the following messages will appear depending on the selected input:

Dell U2417H No DP signal from your device. Press any key on the keyboard or move the mouse or wake it up. If there is no display, press the monitor button again to select the correct input source.

If either DP, mDP, HDMI/MHL input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears.

Dell U2417H No DP Cable The display will go into Power Save Mode in 5 minutes. www.dell.com/support/monitors

or

Dell U2417H No mDP Cable The display will go into Power Save Mode in 5 minutes. www.dell.com/support/monitors

or

Dell U2417H No HDMI/MHL Cable The display will go into Power Save Mode in 5 minutes. www.dell.com/support/monitors

See Troubleshooting for more information.

WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1 Turn off both your computer and the monitor.
2 Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove all digital and the analog cables from the back of computer.
3 Turn on the monitor.

The floating dialog box should appear on-screen (against a black background), if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

Dell U2417H No DP Cable The display will go into Power Save Mode in 5 minutes. www.dell.com/support/monitors

or

Dell U2417H No mDP Cable The display will go into Power Save Mode in 5 minutes. www.dell.com/support/monitors

or

Dell U2417H No HDMI/MHL Cable The display will go into Power Save Mode in 5 minutes. www.dell.com/support/monitors

4 This box also appears during normal system operation, if the video cable becomes disconnected or damaged.
5 Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

1 2 3 4 5

To run the built-in diagnostics:

1 Make sure that the screen is clean (no dust particles on the surface of the screen).
2 Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
3 Press and hold Button 1 and Button 4 on the front panel simultaneously for 2 seconds. A gray screen appears.
4 Carefully inspect the screen for abnormalities.
5 Press Button 4 on the front panel again. The color of the screen changes to red.
6 Inspect the display for any abnormalities.
7 Repeat steps 5 and 6 to inspect the display in green, blue, black, white, and text screens.

The test is complete when the text screen appears. To exit, press Button 4 again. If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.

Common Problems

The following table contains general information about common monitor problems you might encounter and the possible solutions:

Common Symptoms	What You Experience	Possible Solutions
No Video/Power LED off	No picture • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment. • Ensure that the power button is depressed fully. • Ensure that the correct input source is selected in the Input Source menu.
No Video/Power LED on	No picture or no brightness	• Increase brightness & contrast controls via OSD. • Perform monitor self-test feature check. • Check for bent or broken pins in the video cable connector. • Run the built-in diagnostics. • Ensure that the correct input source is selected in the Input Source menu.
Missing Pixels LCD screen has spots		• Cycle power on-off. • Pixel that is permanently off is a natural defect that canoccur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors.
Stuck-on Pixels LCD screen has bright spots		• Cycle power On-Off. • Pixel that is permanently off is a natural defect that canoccur in LCD technology. • For more information on Dell Monitor Quality and PixelPolicy, see Dell Support site at: http://www.dell.com/support/monitors.
Brightness Problems	Picture too dim or too bright	• Reset the monitor to factory settings. • Adjust brightness & contrast controls via OSD.
Safety Related Issues	Visible signs of smoke or sparks	• Do not perform any troubleshooting steps. • Contact Dell immediately.
Intermittent Problems	Monitor malfunctions on & off	• Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
Missing Color Picture missing color		Perform monitor self-test.Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.Check for bent or broken pins in the video cable connector.
Wrong Color Picture color not good		Change the settings of the Preset Modes in the Color menu OSD depending on the application.Adjust R/G/B value under Custom. Color in Color menu OSD.Change the Input Color Format to PC RGB or YPbPr in the Color menu OSD.Run the built-in diagnostics.
Image retention from a static image left on the monitor for a long period of time	Faint shadow from the static image displayed appears on the screen	Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see Power Management Modes).Alternatively, use a dynamically changing screensaver.

Product Specific Problems

Specific Symptoms	What You Experience	Possible Solutions
Screen image is too small	Image is centered on screen, but does not fill entire viewing area	·Check the Aspect Ratio setting in the Display menu OSD.·Reset the monitor to factory settings.
Cannot adjust the monitor with the buttons on the front panel	OSD does not appear on the screen	·Turn off the monitor, unplug the monitor power cable, plug it back, and then turn on the monitor.·Check whether the OSD menu is locked. If yes, press and hold the button beside the power button for 6 seconds to unlock (for more information, see Lock).
No Input Signal when user controls are pressed	No picture, the LED light is white	·Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard.·Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary.·Reset the computer or video player.
The picture does not fill the entire screen	The picture cannot fill the height or width of the screen	·Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen.·Run the built-in diagnostics.
No image when using DP connection to the PC	Black screen • Verify which DP standard (DP 1.1a or DP 1.2) is your Graphics Card certified to. Download and install the latest graphics card driver.• Some DP 1.1a graphics card cannot support DP 1.2 monitors. Go to OSD menu, under Input Source selection, press and hold DP select √key for 8 sec to change the monitor setting from DP 1.2 to DP 1.1a.

Mobile High-Definition Link (MHL) Specific Problems

Specific Symptoms	What You Experience	Possible Solutions
MHL interface is not working	Cannot see MHL device image shown on the monitor	·Ensure your MHL cable and MHL device are MHL certified.·Check your MHL device is turned on.·Check your MHL device is not in standby mode.·Check physical MHL cable connection is corresponding to input source selected on OSD Menu: HDMI/MHL.·Wait for 30 seconds after connecting MHL cable as some MHL devices require longer recovery time.

Safety Instructions

For displays with glossy bezels the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces.

WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.

For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI).

FCC Notices (U.S. only) and Other Regulatory Information

For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance.

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

To get online Monitor support content:

See www.dell.com/support/monitors.

To contact Dell for sales, technical support, or customer service issues:

1 Go to www.dell.com/support.
2 Verify your country or region in the Choose A Country/Region drop-down menu at the top-left corner of the page.
3 Click Contact Us next to the country dropdown.
4 Select the appropriate service or support link based on your need.
5 Choose the method of contacting Dell that is convenient for you.

Setting Up Your Monitor

Setting Display Resolution to 1920 x 1080 (maximum)

For best performance, set the display resolution to 1920 x 1080 pixels by performing the following steps:

In Windows Vista, Windows 7, Windows 8 or Windows 8.1:

1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop.
2 Right-click on the desktop and click Screen Resolution.
3 Click the Dropdown list of the Screen Resolution and select 1920 x 1080.
4 Click OK.

In Windows 10:

1 Right-click on the desktop and click Display Settings.
2 Click Advanced display settings.
3 Click the dropdown list of Resolution and select 1920 x 1080.
4 Click Apply.

If you do not see the recommended resolution as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the computer system you are using, and follow the given steps.

Dell computer

1 Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card.
2 After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again.

NOTE: If you are unable to set the resolution to 1920 x 1080, please contact Dell to inquire about a graphics adapter that supports these resolutions.

Non-Dell computer

In Windows Vista, Windows 7, Windows 8 or Windows 8.1:

1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop.
2 Right-click on the desktop and click Personalization.
3 Click Change Display Settings.
4 Click Advanced Settings.
5 Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
6 Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com or http://www.NVIDIA.com).
7 After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again.

In Windows 10:

1 Right-click on the desktop and click Display Settings.
2 Click Advanced display settings.
3 Click Display adapter properties.
4 Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
5 Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com or http://www.NVIDIA.com).
6 After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again.

NOTE: If you are unable to set the recommended resolution, please contact the manufacturer of your computer or consider purchasing a graphics adapter that supports the video resolution.

Maintenance Guidelines

Cleaning Your Monitor

WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.

AUTION: Read and follow the Safety Instructions before cleaning the monitor.

For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your monitor:

• To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the anti-static coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
• Use a lightly-dampened, soft cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.
  • If you notice white powder when you unpack your monitor, wipe it off with a cloth.
• Handle your monitor with care as a darker-colored monitor may get scratched and show white scuff marks more than a lighter-colored monitor.
• To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use.