S2419HM - Screen DELL - Free user manual and instructions

USER MANUAL S2419HM DELL

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Copyright © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

2018 - 02

Rev. A00

Contents

About Your Monitor 5

Package Contents 5

Product Features 6

Identifying Parts and Controls 7

Monitor Specifications. 9

Plug-and-Play. 15

LCD Monitor Quality and Pixel Policy. 15

Setting Up the Monitor.... 16

Using the Tilt 16

Connecting Your Monitor.... 16

Organizing Your Cables 18

Operating the Monitor 19

Turning on the Monitor 19

Using the Front Panel Controls 19

Front-Panel Button. 21

Using the On-Screen Display (OSD) Menu 22

Troubleshooting 35

Self-Test 35

Built-in Diagnostics 36

Recover HDMI version.... 37

Common Problems. 38

Product Specific Problems 40

Appendix 41

Safety Instructions 41

FCC Notices (U.S. only) and Other Regulatory Information ..... 41

Contacting Dell 41

Setting Up Your Monitor 42

Maintenance Guidelines. 44

Package Contents

Your monitor ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing.

NOTE: Some items may be optional and may not ship with your monitor.

Some features or media may not be available in certain countries.

	Monitor with stand
	Power cable (varies by country)
	Power adapter
	HDMI 2.0 cable
	Regulatory Information

Product Features

The Dell S2419HM monitor has an active matrix, thinfilm transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features include:

cm (23.8-inch) viewable area display (measured diagonally). 1920 x 1080 resolution with full-screen support for lower resolutions.

damage to the eyes, including eye fatigue or digital eye strain. ComfortView feature is designed to reduce the amount of blue light emitted from the monitor to optimize eye comfort.

laminates).

W standby power when in the sleep mode.

Identifying Parts and Controls

Front view

Diagram showing a monitor with a labeled component, highlighting two parts labeled 1 and 2.

Label Description

1 Function buttons (For more information, see Operating the Monitor)

2 Power on/off button (with LED indicator)

Back and Bottom View

1 2 3 4 5 6

Label Description Use
1 Audio line-out port Connect speakers	to playback audio coming through HDMI audio channels.Only supports 2-channel audio.NOTE: The audio line-out port does not support headphones.WARNING: Excessive sound pressure from earphones or headphones can cause hearing damage or loss.
2 HDMI1 connector Connect your com	computer with HDMI cable.
3 HDMI2 connector
4 DC power connector To connect the monitor power adapter.
5 Cable-management slot Use to org	anize cables by placing them through the slot.
6 Regulatory label, barcode, serial number, and Service Tag label	Lists the regulatory approvals. See this label if you need to contact Dell for technical support.NOTE: The rating label is located at the base of the stand.

Monitor Specifications

Screen type Active matrix - TFT LCD
Panel Type Plane To Line Switching
Aspect ratio 16:9
Viewable image dimensions
Diagonal 60.45 cm (23.8 inches)
Active Area
Horizontal 527.04 mm (20.75 inches)
Vertical 296.46 mm (11.67 inches)
Area 156246.28 mm^2 (242.15 inches^2 )
Pixel pitch 0.2745 mm x 0.2745 mm
Pixel per inch (PPI) 93
Viewing angle
Horizontal 178° (typical)
Vertical 178° (typical)
Brightness 400 cd/m^2 (typical)	600 cd/m^2 (peak)
Contrast ratio 1000 to 1 (typical)	8,000,000 to 1 (dynamic contrast on)
Faceplate coating	Anti-glare treatment of the front polarizer (3H)
Backlight White LED, EDGELIGHT system
Response Time (Gray to Gray)	5 ms (FAST mode)8 ms (NORMAL mode)
Color depth	16.7 million colors
Color gamut	sRGB 1931 coverage 99% (typical)DCI-P3 1976 coverage 85% (typical)
	HDCP 1.4)
Border width (edge of monitor to active area)	5.20 mm (Top)5.20 mm (Left/Right)7.70 mm (Bottom)
Adjustability
TiltSwivel	-5° to 21°NA
Dell Display Manager (DDM)Compatibility	Easy Arrangeand other key features

Resolution Specifications

Horizontal scan range 30 kHz to 83 kHz (HDMI1.4)30 kHz to 140 kHz (HDMI2.0)
Vertical scan range 48 Hz to 75 Hz (HDMI1.4/HDMI2.0)
Maximum preset resolution 1920 × 1080 at 60 Hz
Video input capabilities(HDMI playback)	480p, 576p, 720p, 1080p (HDMI1.4/HDMI2.0)2160p(HDMI2.0)

Preset Display Modes

Display Mode Horizontal Frequency (kHz)	Vertical Frequency (Hz)	Pixel Clock (MHz)	Sync Polarity (Horizontal/ Vertical)
720 × 400 31.5 70.0	28.3 -/+
VESA, 640 × 480	31.5	60.0	-/-
VESA, 640 × 480	37.5	75.0	-/-
VESA, 800 × 600	37.9	60.3	+/+
VESA, 800 × 600	46.9	75.0	+/+
VESA, 1024 × 768	48.4	60.0	-/-
VESA, 1024 × 768	60.0	75.0	+/+
VESA, 1152 × 864	67.5	75.0	+/+
VESA, 1280 × 1024	64.0	60.0	+/+
VESA, 1280 × 1024	80.0	75.0	+/+
VESA, 1600 × 900	60.0	60.0	+/+
VESA, 1920 × 1080	67.5	60.0	+/+

Electrical Specifications

Per differential line at 100 ohm impedance

AC/DC adapter:
Input voltage/frequency/current	100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.7A (maximum)
Output voltage/current Output: 19.5 VDC /3.34 A
Inrush current At 115V/230V, maximum inrush current less than 150A (cold start)

Brand Manufacturer Model Polarity
Dell Liteon LA65NM130
Dell Chicony HA65NM130

Physical Characteristics

Signal cable type HDMI 1.8 M cable
Dimensions (with stand)
Height 411.6 mm (16.21 inches)
Width 537.5 mm (21.16 inches)
Depth 157.6 mm (6.20 inches)
Dimensions (without stand)
Height 312.8 mm (12.31 inches)
Width 537.5 mm (21.16 inches)
Depth 29.0 mm (1.14 inches)
Stand dimensions
Height 227.7 mm (8.96 inches)
Width 217.3	mm (8.55 inches)
Depth	157.6 mm (6.20 inches)
Weight
Weight with packaging 6.65 kg (14.66 lb)
Weight with stand assembly and cables	4.00 kg (8.82 lb)

Environmental Characteristics

Temperature
Operating 0°C to 40°C (32°F to 104°F)
Non-operating -20°C to 60°C (-4°F to 140°F)
Humidity
Operating 20% to 80% (non-condensing)
Non-operating 10% to 90% (non-condensing)
Altitude
Operating 5,000 m (16,404 ft) (maximum)
Non-operating	12,192 m (40,000 ft) (maximum)
Thermal dissipation	112.59 BTU/hour (maximum)68.24 BTU/hour (typical)

Power Management Modes

If you have VESA's DPM-compliant video card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as power save mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.

VESA Modes	Horizontal Sync	Vertical Sync	Video	Power Indicator Power Consumption
Normal operation	Active Active	Active W	White 33	W (maximum)**20 W (typical)
Active-off mode	Inactive Inactive	Off White	(Glowing)	Less than 0.5 W
Switch off - -	- Off Less than 0.3 W

Energy Star	Power Consumption
P_ON	14.30 W***
E_TEC	45.15 kWh****

The OSD operates only in the normal operation mode. If you press any button in the active-off mode, one of the following message is displayed:

Dell 24 Monitor No HDMI signal from your device Press any key on the keyboard or move the mouse to wake it up If there is no display, press the monitor button again to select the correct input source.

*Zero power consumption in OFF mode can only be achieved by disconnecting the AC mains cable from the monitor.

**Maximum power consumption with maximum luminance.
***Power consumption of on mode as defined in Energy Star 7.0 version.
****Total energy consumption in kWh as defined in Energy Star 7.0 version.

This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied.

Activate the computer and the monitor to gain access to the OSD.

NOTE: Energy Star certified.

Pin Assignments_HDMI connector

19 17 15 13 11 9 7 5 3 1 18 16 14 12 10 8 6 4 2

Pin number 19-pin side of the connected signal cable
1 TMDS DATA	2+
2 TMDS DATA	2 SHIELD
3 TMDS DATA	2-
4 TMDS DATA	1+
5 TMDS DATA	1 SHIELD
6 TMDS DATA	1-
7 TMDS DATA	0+
8 TMDS DATA	0 SHIELD
9 TMDS DATA	0-
10 TMDS CLOCK+
11 TMDS CLOCK SHIELD
12 TMDS CLOCK-
13 CEC
14 Reserved (N.C. on device)
15 DDC CLOCK (SCL)
16 DDC DATA (SDA)
17 DDC/CEC Ground
18 +5 V POWER
19 HOT PLUG	DETECT

Plug-and-Play

You can install the monitor in any Plug-and-Play-compatible system. The monitor automatically provides the computer system with its extended display identification data (EDID) using display data channel (DDC) protocols so the computer can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see Operating the Monitor.

LCD Monitor Quality and Pixel Policy

During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at: http://www.dell.com/support/monitors.

Setting Up the Monitor

Using the Tilt

You can tilt the monitor for the most comfortable viewing angle.

5° 21°

Connecting Your Monitor

WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

To connect your monitor to the computer:

1 Turn off your computer.
2 Connect the HDMI cable from your monitor to the computer.

Diagram showing connections between a computer monitor, cable, and connected devices including HDMI and H2MOS, with labels indicating connection points.

3 Switch on your monitor.
4 Select the correct input source at Monitor OSD Menu and turn on your computer.

Requirements to view or playback HDR content

(1) via Ultra BluRay DVD or Game consoles

Ensure the DVD player and Game consoles are HDR capable (for example Panasonic DMP-UB900, x-Box One S, PS4 Pro). Download and install the appropriate graphics card drivers (for PC applications), see below.

(2) via PC

Ensure the graphics card used is HDR capable [HDMI2.0a (with HDR option) compliant and HDR graphics driver is installed]. HDR capable player application must be used, for example, Cyberlink PowerDVD 17, Windows 10 Movies and TV app.

For example Dell XPS8910, Alienware Aurora R5, bundled with the below graphics cards.

Dell Graphics driver with HDR support: Refer to Dell support site (http://www.dell.com/support/monitors) to download the latest graphics driver that supports HDR playback for your PC/Notebook.

Nvidia

HDR capable Nvidia graphics cards: GTX1070, GTX1080, P5000, P6000, etc. For a full range of HDR capable Nvidia graphics cards please refer to Nvidia website

www.nvidia.com

Driver that supports Full Screen Playback mode (for example PC games, UltraBluRay players), HDR on Win10 Redstone 2 OS: 384.76 or later.

AMD

HDR capable AMD graphics cards: RX480, RX470, RX460, WX7100, WX5100, WX4100, etc. For a full range of HDR capable AMD graphics cards please refer to www.amd.com

Check HDR driver support information and download the latest driver from

www.amd.com.

Intel (Integrated Graphics)

HDR capable system: CannonLake or later

Suitable HDR player: Windows 10 Movies and TV app

OS with HDR support: Windows 10 Redstone 3

Driver with HDR support: visit downloadcenter.intel.com for the latest HDR driver

NOTE: HDR playback via OS (for example playback of HDR in a window within desktop) requires Win 10 Redstone 2 or later with appropriate player applications (for example PowerDVD17). Playing back protected content will require appropriate DRM software and/or hardware (for example Microsoft Playready™).

Please refer to Microsoft website for HDR support information.

Organizing Your Cables

Exterior view of a modern office computer monitor with a cable strap (no visible text or symbols)

After attaching all necessary cables to your monitor and computer, (see Connecting Your Monitor for cable attachment) organize all cables as shown above.

Turning on the Monitor

Press the 🎨 button to turn on the monitor.

Line drawing of a hand pointing upward with index finger (no text or symbols)

Using the Front Panel Controls

Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.

1 2 3 4 5

Front-Panel Button Description
1		Use this button to choose from a list of preset color modes.
	Shortcut key: Preset Modes
2		Use this button to directly access the “Brightness/Contrast” bar.
	Shortcut key: Brightness/Contrast
3		Use this menu button to launch the on-screen display (OSD) and select the OSD menu.See Accessing the Menu System.
	Menu
4		Use this button to go back to the main menu or exit the OSD main menu.
	Exit
5		Use the Power button to turn the monitor On and Off.The white LED indicates the monitor is On and fully functional.A glowing white LED indicates DPMS Power Save Mode.
	Power (with power light indicator)

Front-Panel Button

Use the buttons on the front of the monitor to adjust the image settings.

1 2 3

Front Panel Button Description

1			Use the Up (increase) and Down (decrease) keys to adjust items in the OSD menu.
	Up	Down
2			Use the OK button to confirm your selection.
		OK
3			Use the Back button to go back to the previous menu.
		Back

Using the On-Screen Display (OSD) Menu

Accessing the Menu System

NOTE: Any changes you make using the OSD menu are automatically saved if you move to another OSD menu, exit the OSD menu, or wait for the OSD menu to disappear.

1 Press the button to launch the OSD menu and display the main menu.

WALA - CD1 24 Minimize Programs Input Source Color Display Mixing Personalize Others

2 Press the and buttons to move between options. As you move from one icon to another, the option name is highlighted.
3 Press the or or button once to activate the highlighted option.
4 Press the and buttons to select the desired parameter.
5 Press to enter the slide bar and then use the or button, according to the indicators on the menu, to make your changes.
6 Select the to return to previous menu or to accept and return to previous menu.

Icon Menu and Submenus		Description
	Brightness/ Contrast	Use this menu to activate Brightness/Contrast adjustment.
	Brightness Brightness adjusts the luminance of the backlight (minimum 0; maximum 100).Press the ➤ button to increase brightness.Press the ➤ button to decrease brightness.NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast/HDR are switched on.
	Contrast	Adjust the Brightness first, and then adjust Contrast only if further adjustment is necessary.Press the ➤ button to increase contrast and press the ➤ button to decrease contrast (between 0 and 100).Contrast adjusts the difference between darkness and lightness on the monitor.
Icon	Menu and Submenus	Description
	Input Source	Use the Input Source menu to select between different video inputs that are be connected to your monitor.
	HDMI1 Select the HDMI1 input when you are using the HDMI1 connector.Use to select the HDMI1 input source.
	HDMI2 Select the HDMI2 input when you are using the HDMI2 connector.Use to select the HDMI2 input source.
	Auto Select	Use to select Auto Select, the monitor scans for available input sources.
	Reset Input Source	Resets your monitor's Input Source settings to the factory defaults.
	Color Use the Color menu to adjust the color setting mode.

Icon Menu and Submenus

Description

Preset Modes

When you select Preset Modes, you can choose Standard, ComfortView, Movie, Game, Warm, Cool or Custom Color from the list.

Send 24 Minutes Programmatic Currency Top-Book Options Display View Preview Other Options Settings Help Help Help Help Options Help

mode.

the screen to make viewing more comfortable for your eyes.

NOTE: To reduce the risk of eye strain and neck/arm/back/shoulders pain from using the monitor for long periods of time, we suggest you to :

eyes.

with the monitor.

hours.

20 feet away for at least 20 seconds during the breaks.

shoulders during the breaks.

warmer with a red/yellow tint.

cooler with a blue tint.

Press the > and < buttons to adjust the Red, Green, and Blue values and create your own preset color mode.

NOTE: When Smart HDR is ON, Movie and Game preset modes will operate with backlight local dimming.

Icon Menu and Submenus	Description
Input Color Format	Allows you to set the video input mode to:computer (or DVD player) using the HDMI cable.YPbPr output.
Hue	Use or to adjust the hue from 0 to 100.NOTE: Hue adjustment is available only for Movie and Game mode.
Saturation	Use or to adjust the saturation from 0 to 100.NOTE: Saturation adjustment is available only for Movie and Game mode.
Reset Color	Resets your monitor's color settings to the factory defaults.
Display Use the Display menu to adjust image.

Icon Menu and Submenus	Description
Aspect Ratio	Adjust the image ratio to Wide 16:9, 4:3 or 5:4.
Sharpness Makes the image look sharper or softer.Useorto adjust the sharpness from ‘0’ to ‘100’.
Dynamic Contrast	Allows you to increase the level of contrast to provide sharper and more detailed image quality.Pushthebutton to select the Dynamic Contrast “On” or “Off”.NOTE: For Game and Movie preset mode only.NOTE: Dynamic Contrast provides higher contrast if you select Game or Movie preset mode.
Response Time	Allows you to set the Response Time to Normal or Fast.
Smart HDR	Push thebutton to switch the Smart HDR feature between Desktop, Movie HDR, Game HDR and Off.Smart HDR(High Dynamic Range) automatically enhances the display output by adjusting the settings optimally to resemble life like visuals.Desktop: This is the default mode. It is most suited for general usage of the monitor with a desktop computer.Movie HDR: Use this mode during playback of HDR video content to expand the contrast ratio, brightness, and color pallette. It matches the video quality with real life visuals.Game HDR: Use this mode when playing games that support HDR to expand the contrast ratio, brightness, and color pallette. It makes gaming experience more realistic as intended by the game developers.Off: Disables Smart HDR function.NOTE: This function is only available when an HDMI signal is detected. When the monitor is processing HDR content,FreeSync Preset Modes, Brightness, and Dynamic Contrast will be disabled.NOTE: The possible peak luminance during HDR mode is 600-nits(typical). The actual value and duration during HDR playback might vary accordingly to the video content.NOTE: HDMI switches to version 2.0 when one of the Smart HDR mode is selected. HDMI switches to version 1.4 when Smart HDR is Off.
Reset Display	Restores the display settings to factory defaults.

Icon Menu and

Description

Submenus

Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on.

OK Cancel Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Prefix Timeout

Language Set the OSD display to one of eight languages.

(English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).

Transparency

Select this option to change the menu transparency by using and (min. 0% / max. 100%).

Timer OSD Hold Time: Sets the length of time the OSD remains active after you press a button.

Use the 🔒 and 🔒 buttons to adjust the slider in 1-second increments, from 5 to 60 seconds.

Reset Menu

Restore the menu settings to factory defaults.

Icon Menu and Submenus

Description

Personalize

Default 24 Options Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Preview Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums Premiums

Shortcut key 1	Select from Preset Modes, Brightness/Contrast, Input Source, Aspect Ratio, Smart HDR set as shortcut key 1.
Shortcut key 2	Select from Preset Modes, Brightness/Contrast, Input Source, Aspect Ratio, Smart HDR set as shortcut key 2.
Power Button LED	Allows you to set the state of the power light to save energy.
Reset Personalization	Restores Shortcut Keys and Power Button LED to factory defaults.

Icon Menu and Submenus

Description

Other

Ctrl+ 25% Options Preview/Preview Preview/Preview Preview/Preview Preview/Preview Preview/Preview Preview/Preview Preview/Preview Preview/Preview Preview/Preview Preview/Preview Preview/Preview Preview/Preview Preview/Preview Preview/Preview Preview/Preview Preview/Preview Preview/Preview Preview/Preview Preview/Preview Preview/Preview Preview/Preview Preview/Preview Preview/Preview Preview/Preview Preview/Preview Preview/Previous Preview/Previous Preview/Previous Preview/Previous Preview/Previous Preview/Previous Preview/Previous Preview/Previous Preview/Previous Preview/Previous Preview/Previous Preview/Previous Preview/Previous Preview/Previous Preview/Previous Preview/Previous Preview/Previous Preview/Previous Preview/Previous Preview/Previous Preview/Previous Preview/Previous Preview/Previous Preview/Previous Preview/Previous Preview/Current

Select this option to adjust the OSD settings, such as the DDC/CI, LCD conditioning, and so on.

Display info Displays the monitor's current settings.

DDC/CI DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer.

Select Off to turn off this feature.

Enable this feature for best user experience and optimum performance of your monitor.

2nd 13.3 Monetica In Progression/Control Import Elements Color Display None Monetica

Icon Menu and Submenus	Description
LCD Conditioning	Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. Select On to start the process.
Firmware Firmware version.
Service Tag Displays the Service Tag. The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information.NOTE: The Service Tag is also printed on a label located at the base of the stand.
Reset Others	Restores other settings, such as DDC/CI, to factory defaults.
Factory Reset	Restores all OSD settings to the factory defaults.

NOTE: This monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging.

OSD Warning Messages

When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), manual brightness adjustment is disabled.

DOLL Dell 24 Monitor To allow manual adjustment of brightness, the Dynamic Connect will be switched off. Do you want to converse? Yes No 32A28966

When the monitor does not support a particular resolution mode, you can see the following message:

Dell 24 Monitor The current input timing is not supported by the monitor display. Please change your input timing to 1920x1080, 60Hz or any other monitor based timing as per the monitor specifications.

This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1920 × 1080 .

You can see the following message before the DDC/CI function is disabled:

DILL Dell 24 Monitor The function of adjusting display setting using PC application will be disabled. Do you wish to disable DDC/CI function? Yes No 完成安装

When the monitor enters the Power Save mode, the following message appears:

Dell 24 Monitor Onboarding Power Save Mode OK 52/01/24

Activate the computer and wake up the monitor to gain access to the OSD.

If you press any button other than the power button, the following messages will appear depending on the selected input:

Dell 24 Monitor No HDMI signal from your device Press any key on the keyboard or move the mouse to wake it up If there is no display, press the monitor button again to select the current input source.

If user tries to change the preset mode when Smart HDR is ON, the following message is shown:

Dell 24 Monitor Currently processing HDR content . To change protect mode: stop playing the HDR content. Alternately switch off the Smart HDR function in Display settings.

When using the wrong Adapter or Adapter connection exception, you can see the following message:

Dell. 24 Monitor Please check if the power plug is inside properly on if this current power adapter is used.

If either HDMI1, HDMI2 input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears.

DMLL Dell 24 Monitor No HDMI Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors

or

DBLL Dell 24 Monitor No HDMI2 Cable The display will go into Power Save Mode in 4 minutes. www.de8.com/support/monitors

See Troubleshooting for more information.

WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1 Turn off both your computer and the monitor.
2 Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove all digital and the analog cables from the back of computer.
3 Turn on the monitor.

The floating dialog box should appear on-screen (against a black background), if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

DILL Dell 24 Monitor No HDMI Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors

or

DOLL Dell 24 Monitor No HDMI2 Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors

4 This box also appears during normal system operation, if the video cable becomes disconnected or damaged.
5 Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

♣ ♠ □ × 1 2 3 4 5

To run the built-in diagnostics:

1 Make sure that the screen is clean (no dust particles on the surface of the screen).
2 Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
3 Press and hold Button 1 for 5 seconds. A gray screen appears.
4 Carefully inspect the screen for abnormalities.
5 Press Button 1 on the front panel again. The color of the screen changes to red.
6 Inspect the display for any abnormalities.
7 Repeat steps 5 and 6 to inspect the display in green, blue, black, white, and text screens.

The test is complete when the text screen appears. To exit, press Button 1 again. If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.

Recover HDMI version

Your monitor provides a HDMI version recovery failsafe mechanism. HDMI switches to version 2.0 when one of the Smart HDR modes is selected. If the screen goes blank after switching to HDMI version 2.0, perform the following steps to revert to HDMI version 1.4:

1 Press any of the menu key to wake up the monitor.

DOLL Dell 24 Monitor No HDMI signal from your device Press any key on the keyboard or move the mouse to wake it up If there is no dialcy, please the monitor button again to select the correct input source. 52426114

2 Press any of the menu key to enter the input source select menu.

DNA DNA-34 Phantom Input Reson: DNA +HND

3 Use the 🔊 and 🔒 buttons to select to the current HDMI port, then press 🔑 button and hold 8 seconds to enter the HDMI 1.4 failsafe dialog.

4 Press 🤖 to enable the HDMI version 1.4 .

DILL Dell 24 Monitor HDMI 1.47 Status Disable Log/Info

Common Problems

The following table contains general information about common monitor problems you might encounter and the possible solutions:

Common Symptoms	What You Experience	Possible Solutions
No Video/Power LED off		and the computer is properly connected and secure.using any other electrical equipment.theInput Source menu.
No Video/Power LED on	No picture or no brightness	connector.theInput Source menu.
Missing Pixels LCD screen has spots		that canoccur in LCD technology.and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors.
Stuck-on Pixels LCD screen has bright spots		that canoccur in LCD technology.and PixelPolicy, see Dell Support site at: http://www.dell.com/support/monitors.
Brightness Problems	Picture too dim or too bright
Safety Related Issues	Visible signs of smoke or sparks
Intermittent Problems	Monitor malfunctions on & off	to the computer is connected properly and is secure.determine if the intermittent problem occurs in self-test mode.
HDR Problems Cannot set GFX solution into HDR mode after switching into Desktop/Movie HDR/Game HDR Presets		solution meets minimum requirement for HDR playback and install the latest software drivers for the Graphics card.with the package is used.× 2160 from the Display Properties to force the proper HDR signaling.
Missing Color Picture missing color		to the computer is connected properly and is secure.connector.
Wrong Color Picture color not good		Color menu OSD depending on the application.menu OSD.YPbPr in the Color menu OSD.
Image retention from a static image left on the monitor for a long period of time	Faint shadow from the static image displayed appears on the screen	feature to turn off the monitor at all times when not in use (for more information, see Power Management Modes). screensaver.

Product Specific Problems

Specific Symptoms	What You Experience	Possible Solutions
Screen image is too small	Image is centered on screen, but does not fill entire viewing area	menu OSD.
Cannot adjust the monitor with the buttons on the front panel	OSD does not appear on the screen	cable, plug it back, and then turn on the monitor.
No Input Signal when user controls are pressed	No picture, the LED light is white	not in the power saving mode by moving the mouse or pressing any key on the keyboard.properly. Re-plug the signal cable if necessary.
The picture does not fill the entire screen	The picture cannot fill the height or width of the screen	DVDs, the monitor may display in full screen.

Safety Instructions

For displays with glossy bezels the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces.

WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.

For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI).

FCC Notices (U.S. only) and Other Regulatory Information

For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance.

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

To get online Monitor support content:

See www.dell.com/support/monitors.

To contact Dell for sales, technical support, or customer service issues:

1 Go to www.dell.com/support.
2 Verify your country or region in the Choose A Country/Region drop-down menu at the top-left corner of the page.
3 Click Contact Us next to the country dropdown.
4 Select the appropriate service or support link based on your need.
5 Choose the method of contacting Dell that is convenient for you.

Setting Up Your Monitor

NOTE: When all conditions meeting HDR output are satisfied, the maximum input resolution to 3840 × 2160 can be supported.

Setting Display Resolution to 1920 x 1080

For best performance, set the display resolution to 1920 × 1080 pixels by performing the following steps:

In Windows Vista, Windows 7, Windows 8 or Windows 8.1:

1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop.
2 Right-click on the desktop and click Screen Resolution.
3 Click the Dropdown list of the Screen Resolution and select 1920 x 1080.
4 Click OK.

In Windows 10:

1 Right-click on the desktop and click Display Settings.
2 Click Advanced display settings.
3 Click the dropdown list of Resolution and select 1920 x 1080.
4 Click Apply.

If you do not see the recommended resolution as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the computer system you are using, and follow the given steps.

Dell computer

1 Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card.
2 After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 × 1080 again.

NOTE: If you are unable to set the resolution to 1920 x 1080, please contact Dell to inquire about a graphics adapter that supports these resolutions.

Non-Dell computer

In Windows Vista, Windows 7, Windows 8 or Windows 8.1:

1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop.
2 Right-click on the desktop and click Personalization.
3 Click Change Display Settings.
4 Click Advanced Settings.
5 Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, AMD, Intel etc.).
6 Refer to the graphic card provider website for updated driver (for example, http://www.AMD.com or http://www.NVIDIA.com).
7 After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again.

In Windows 10:

1 Right-click on the desktop and click Display Settings.
2 Click Advanced display settings.
3 Click Display adapter properties.
4 Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, AMD, Intel etc.).
5 Refer to the graphic card provider website for updated driver (for example, http://www.AMD.com or http://www.NVIDIA.com).
6 After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again.

NOTE: If you are unable to set the recommended resolution, please contact the manufacturer of your computer or consider purchasing a graphics adapter that supports the video resolution.

Maintenance Guidelines

Cleaning Your Monitor

WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.

CAUTION: Read and follow the Safety Instructions before cleaning the monitor.

For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your monitor:

possible, use a special screen-cleaning tissue or solution suitable for the anti-static coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.

kind as some detergents leave a milky film on the monitor.

show white scuff marks more than a lighter-colored monitor.

screen saver and turn off your monitor when not in use.