DELL Professional P2418D - Screen

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USER MANUAL Professional P2418D DELL

NOTE: A NOTE indicates important information that helps you make better use of your computer.

DELL Professional P2418D - 1

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

DELL Professional P2418D - 2

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

2017 - 07

Rev. A00

Contents

About your monitor 6

Package contents 6

Product features....8

Identifying parts and controls .....9

Front View....9

Back View 10

Side View 11

Bottom View 12

Monitor specifications ..... 13

Resolution specifications ..... 14

Supported video modes 14

Preset display modes 15

Electrical specifications. 16

Physical characteristics. 17

Environmental characteristics 18

Power management modes 19

Pin assignments....21

Universal serial bus (USB) interface 23

Plug and play capability 25

LCD monitor quality and pixel policy 25

Maintenance guidelines 25

Cleaning your monitor. 25

Setting up the monitor....26

DELL Professional P2418D - Setting up the monitor....26 - 1

Attaching the stand 26

Connecting your monitor 28

Organizing cables 30

Disconnecting the monitor stand . . . . . . . . . . . . . . . . 31

Wall mounting (optional)....32

Operating your monitor 33

Power on the monitor 33

Language options 33

Using the front panel controls 34

OSD controls 35

Using the on-screen display (OSD) menu ..... 36

Accessing the Menu System 36

OSD warning messages ..... 45

Setting up your monitor 47

Setting the maximum resolution 47

Using the Tilt, Swivel, and Vertical Extension .....48

Tilt, Swivel. 48

Vertical Extension 48

Rotating the Monitor 49

Troubleshooting 51

Self-test 51

Built-in diagnostics....52

Common problems 53

Product-specific problems....55

Universal serial bus (USB) specific problems ..... 55

Appendix 56

Safety Instructions. 56

FCC notices (U.S. Only) and other regulatory information 56

Contacting Dell....57

About your monitor

Package contents

Your monitor ships with the components shown in the table below. If any component is missing, contact Dell technical support. For more information see Contacting Dell.

DELL Professional P2418D - Package contents - 1

NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.

DELL Professional P2418D - Package contents - 2Monitor
DELL Professional P2418D - Package contents - 3Stand riser
DELL Professional P2418D - Package contents - 4Stand base
DELL Professional P2418D - Package contents - 5Power cable (varies by country)
DELL Professional P2418D - Package contents - 6DP Cable
DELL Professional P2418D - Package contents - 7USB 3.0 Upstream Cable(Enables the USB Ports onthe Monitor)
DELL Professional P2418D - Package contents - 8DELL Professional P2418D - Package contents - 9DELL Professional P2418D - Package contents - 10Drivers andDocumentation mediaQuick Setup GuideSafety and RegulatoryInformation

Product features

The Dell P2418D flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The monitor features include:

• P2418D: 60.33 cm (23.75-inch) viewable area display (measured diagonally). 2560 x 1440 resolution, via HDMI/DisplayPort, plus full-screen support for lower resolutions.

- Wide viewing angle to allow viewing from a sitting or standing position, or while moving from side-to-side.

• Color gamut of 99% sRGB.

• High Dynamic Contrast Ratio.

- Tilt, swivel, height, and rotate adjustment capabilities.

- Removable stand and Video Electronics Standards Association (VESA™) 100 mm mounting holes for flexible mounting solutions.

- Digital connectivity with DisplayPort and HDMI.

• Equipped with 1 USB upstream port and 4 USB downstream ports.

- Plug and play capability if supported by your system.

- On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.

- Software and documentation media includes an Information File (INF), Image Color Matching File (ICM), and product documentation.

- Dell Display Manager Software included (comes in the CD shipped with the monitor).

• Security lock slot.

- Stand lock.

- Capability to switch from wide aspect to standard aspect ratio while maintaining the image quality.

- 0.3 W standby power when in the sleep mode.

- Analog backlight dimming control for flicker free display.

- Optimize eye comfort with a flicker-free screen.

- The possible long-term effects of blue light emission from the monitor may cause damage to the eyes, including eye fatigue or digital eye strain. ComfortView feature is designed to reduce the amount of blue light emitted from the monitor to optimize eye comfort.

Identifying parts and controls

Front View
DELL Professional P2418D - Identifying parts and controls - 1

natural_image Front view of a black Dell computer monitor with a circular vent on the side (no text or symbols visible)

DELL Professional P2418D - Identifying parts and controls - 2

text_image 1 2

Front panel controls

Label Description
1Function buttons (For more information, see Operating your monitor)
2Power on/off button (with LED indicator)

Back View

DELL Professional P2418D - Back View - 1

text_image 1 2 3 4 5

DELL Professional P2418D - Back View - 2

text_image DALL 6

Back View without monitor stand Back View with monitor stand

Label Description Use
1 VESA mounting holes (100 mm x 100 mm - behind attached VESA Cover)Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100 mm).
2 Regulatory label Lists the regulatory approvals.
3 Stand release button Release stand from monitor.
4 Security lock slot Secures monitor with security lock(sold separately).
5 Barcode, serial number, and Service Tag labelRefer to this label if you need to contact Dell for technical support.
6 Cable management slot Use to organize cables by placing them through the slot.

Side View

DELL Professional P2418D - Side View - 1

natural_image Side view of a black computer monitor with a vertical scroll and an orange bracket labeled '1' (no text or symbols on the device itself)
LabelDescription Use
1 USBB downstream port2x USB 3.0downstream port(including 1x USB3.0BC1.2 charging port)Connect your USB device.NOTE: To use this port, you must connect the USB cable (shipped with your monitor) to the USB-upstream port on the monitor and to your computer.

Bottom View
DELL Professional P2418D - Side View - 2

text_image 1 546732

Bottom view without monitor stand

LabelDescription Use
1Power port Connect the power cable.
2HDMI port Connect your computer with HDMI cable(optional).
3DP port Connect your computer to the monitor using a DP cable.
4USB upstream port Connect the USB cable (shipped with your monitor) to this port and your computer to enable the USB ports on your monitor.
5USB downstream portConnect USB device.[c768] NOTE:To use this port, you must connect the USB cable (shipped with your monitor) to the USB-upstream port on the monitor and to your computer.
6Stand lock feature To lock the stand to the monitor using a M3 x 6mm screw (screw not included).
7Dell Soundbar mounting slotsAttaches the optional Dell Soundbar.[y655] NOTE:Please remove the plastic strip covering the mounting slots before affixing the Dell Soundbar.

Monitor specifications

Model P2418D
Screen type Active matrix - TFT LCD
Panel type In-Plane Switching Technology
Viewable image
Diagonal603.30 mm (23.75 in)
Horizontal, Active Area525.70 mm (20.70 in)
Vertical, Active Area295.70 mm (11.64 in)
Area155,449.49 mm^2 (240.95 in^2 )
Pixel pitch 0.20535mm x 020535 mm
Pixel per inch (PPI) 123
Viewing angle (vertical / horizontal)178° (vertical) typical178° (horizontal) typical
Brightness 300 cd/ m^2 (typical)
Contrast ratio 1000: 1 (typical)
Aspect ratio 16:9
Display screen coating Anti-glare with 3H hardness
Backlight White LED edgelight system
Response time 8 ms (typical) for NORMAL mode5 ms (typical) for FAST mode
Color depth 16.7 million colors
Color support 99% sRGB
Built-in devices USB 3.0 super-speed hub (with 1x USB 3.0 upstream port, 4x USB 3.0 downstream ports, including 1x USB 3.0 BC1.2 charging port)
Dell Display Manager compatibilityYes
Connectivity 1xDP (ver 1.2)1xHDMI (ver 1.4)1xUSB3.0 port - Upstream2xUSB3.0 port - Side2xUSB3.0 port - Bottom
Border width (edge of monitor to active area)6.6mm(Top/Left/Right)18.4mm(Bottom)
Security Security lock slot (cable lock sold separately)
Adjustability Height adjustableble stand (130mm)Tilt (-5°/+21°)Swivel (-45°/+45°)Pivot (90°)

Resolution specifications

Model P2418D
Horizontal scan range29 kHz to 113 kHz (automatic)
Vertical scan range49 Hz to 86 Hz (automatic)
Maximum preset resolution2560 x 1440 at 60 Hz

Supported video modes

Model P2418D
Video display capabilities (HDMI & DP playback)480i, 480p, 576i, 576p, 720p, 1080i, 1080p, 1440p

Preset display modes

Display Mode Horizontal Frequency (kHz)Vertical Frequency (Hz)Pixel Clock (MHz)Sync Polarity (Horizontal / Vertical)
VESA, 720 x 400 31.5 70.1 28.3 -/+
VESA, 640 x 480 31.5 59.9 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.460.065.0-/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0108.0+/+
VESA, 1280 x 768 47.859.9 79.5 -/+
VESA, 1280 x 1024 64.0 60.0108.0+/+
VESA, 1280 x 1024 79.9 75.0135.0+/+
VESA, 1600 x 1200 75.060.0162.0+/+
VESA, 1680 x 1050 65.360.0146.3-/+
VESA, 1920 x 1080 67.560.0148.5+/+
VESA, 1920 x 1200 74.659.9193.3-/+
VESA, 2048 x 1080 66.660.0147.2+/-
VESA, 2560 x 1440 88.860.0241.5+/-

Electrical specifications

Model P2418D
Video input signalsHDMI 1.4, 600mV for each differential line,100 ohm input impedance per differential pairDisplayPort 1.2, 600mV for each differential line, 100 ohm input impedance per differential pair
AC input voltage/ frequency/current100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 1.5A (typical)
Inrush current120 V: 30 A (Max.) at 0°C (cold start)240 V: 60 A (Max.) at 0°C (cold start)

Physical characteristics

Model P2418D
Signal cable typeDigital: detachable, HDMI, 19 pins (Not included).Digital: detachable, DP, 20 pins.Universal Serial Bus: USB, 9 pins.
Dimensions (with stand)
Height (extended) 486.9 mm (19.17 in)
Height (compressed) 356.9 mm (14.05 in)
Width 538.9 mm (21.22 in)
Depth 180.0 mm (7.09 in)
Dimensions (without stand)
Height 320.7 mm (12.63 in)
Width 538.9 mm (21.22 in)
Depth 51.6 mm (2.03 in)
Stand dimensions
Height (extended) 401.5 mm (15.81 in)
Height (compressed) 354.4 mm (13.95 in)
Width 242.6 mm (9.55 in)
Depth 180.0 mm (7.09 in)
Weight
Weight with packaging 7.81 kg (17.22 lb)
Weight with stand assembly and cables5.82 kg (12.83 lb)
Weight without stand assembly (no cables)3.44 kg (7.58 lb)
Weight of stand assembly 1.96 kg (4.32 lb)
Front-frame gloss 4 - 7

Environmental characteristics

Model P2418D
Compliant Standards
Energy Saver feature for Energy Star certified Monitor.EPEAT Gold registered in the U.S. EPEAT registration varies by country.See www.epeat.net for registration status by country.TCO-certified display.BFR/PVC- Free monitor (excluding external cables).Meets NFPA 99 leakage current requirements.Arsenic-Free glass and Mercury-Free for the panel only.Energy Gauge shows the energy level being consumed by the monitor in real time.
Temperature
Operating 0°C to 40°C (32°F to 104°F)
Non-operatingStorage: -20°C to 60°C (-4°F to 140°F)Shipping: -20°C to 60°C (-4°F to 140°F)
Humidity
Operating 10% to 80% (non-condensing)
Non-operatingStorage: 10% to 90% (non-condensing)Shipping: 10% to 90% (non-condensing)
Altitude
Operating (maximum) 5,000 m (16,400 ft)
Non-operating (maximum) 12,192 m (40,000 ft)
Thermal dissipation211.69 BTU/hour(maximum)
68.29 BTU/hour(typical)

Power management modes

If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This feature is called Power Save Mode*. If the computer detects input from the keyboard, mouse or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.

* Zero power consumption in off mode can only be achieved by disconnecting the main cable from the monitor.

VESA ModesHorizontal SyncVertical SyncVideo Power IndicatorPower Consumption
Normal operationActive ActiveActive ActiveWhite 62 W(maximum)**20 W (typical, without USB load)
Active-off modeInactive InactiveInactive Blanked White(Glowing)Less than 0.3 W
Switch off-- Off Less than 0.3 W
Energy Star Power Consumption
P_on 20 W
E_TEC 63 kWh

** Maximum power consumption with max luminance.

This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied.

DELL Professional P2418D - Power management modes - 1

DELL Professional P2418D - Power management modes - 2

NOTE: This monitor is ENERGY STAR-compliant.

DELL Professional P2418D - Power management modes - 3

NOTE:

P_on : Power consumption of on mode as defined in Energy Star 7.0 version.
E_TEC : Total energy consumption in kWh as defined in Energy Star 7.0 version.

DELL Professional P2418D - Power management modes - 4

Pin assignments

HDMI connector

DELL Professional P2418D - HDMI connector - 1

text_image 1917151311 9 7 5 3 1 1816141210 8 6 4 2
Pin Number 19-pin Side of the Connected Signal Cable
1 T.M.D.S. Data 2+
2 T.M.D.S. Data 2 Shield
3 T.M.D.S. Data 2-
4 T.M.D.S. Data 1+
5 T.M.D.S. Data 1 Shield
6 T.M.D.S. Data 1 -
7 T.M.D.S. Data 0+
8 T.M.D.S. Data 0 Shield
9 T.M.D.S. Data 0-
10 T.M.D.S. Clock +
11 T.M.D.S. Clock Shield
12 T.M.D.S. Clock -
13 CEC
14 Reserved (N.C. on device)
15 SCL
16 SDA
17 DDC/CEC Ground
18 +5V Power
19 Hot Plug Detect

DisplayPort connector
DELL Professional P2418D - HDMI connector - 2

text_image 19 17 15 13 11 9 7 5 3 1 20 18 16 14 12 10 8 6 4 2
Pin Number 20-pin Side of the Connected Signal Cable
1 ML0 (p)
2 GND
3 ML0 (h)
4 ML1 (p)
5 GND
6 ML1 (m)
7 ML2 (p)
8 GND
9 ML2 (h)
10 ML3 (p)
11 GND
12 ML3 (h)
13 GND
14 GND
15 AUX (p)
16 GND
17 AUX (h)
18 Hot Plug Detect
19 Re-PWR
20 +3.3 V DP_PWR

Universal serial bus (USB) interface

This section gives you information about the USB ports that are available on the monitor.

DELL Professional P2418D - Universal serial bus (USB) interface - 1
NOTE: This monitor is Super-Speed USB 3.0 compatible.

Transfer Speed Data RatePower Consumption*
Super-speed 5 Gbps 4.5 W(Max, each port)
High speed 480 Mbps 4.5 W(Max, each port)
Full speed 12 Mbps 4.5 W(Max, each port)

*Up to 2A on USB downstream port (port with \$560) with BC1.2 compliance devices or normal USB devices.

USB 3.0 upstream connector
DELL Professional P2418D - Universal serial bus (USB) interface - 2

text_image 5 2 9 1 3 4
Pin Number 9-pin Side of the Connector
1 VCC
2D-
3D+
4GND
5SSTX-
6SSTX+
7GND
8SSRX-
9SSRX+

USB 3.0 downstream connector

DELL Professional P2418D - USB 3.0 downstream connector - 1

text_image 5 4 1 9
Pin Number 9-p in Side of the Connector
1 VCC
2D-
3D+
4 GND
5 SSRX-
6 SSRX+
7 GND
8 SSTX-
9 SSTX+

USB Ports

• 1 x USB 3.0 upstream - bottom
• 2 x USB 3.0 downstream - bottom
• 2 x USB 3.0 downstream - side
• Power Charging Port- the port with 10ch; supports fast current charging capability if the device is BC1.2 compatible.

DELL Professional P2418D - USB Ports - 1

NOTE: USB 3.0 functionality requires a USB 3.0-capable computer.

DELL Professional P2418D - USB Ports - 2

NOTE: The monitor's USB interface works only when the monitor is On or in the power save mode. If you turn Off the monitor and then turn it On, the attached peripherals may take a few seconds to resume normal functionality.

DELL Professional P2418D - USB Ports - 3

Plug and play capability

You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic, you can select different settings if desired. For more information about changing the monitor settings, see Operating your monitor.

LCD monitor quality and pixel policy

During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/support/monitors.

Maintenance guidelines

Cleaning your monitor

WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.

CAUTION: Read and follow the Safety Instructions before cleaning the monitor.

For best practices, follow the instructions in the list below while unpacking, cleaning or handling your monitor:

  • To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the anti-static coating. Do not use benzene, thinner, ammonia, abrasive cleaners or compressed air.
    • Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.
  • If you notice white powder when you unpack your monitor, wipe it off with a cloth.
  • Handle your monitor with care as a darker-colored monitor may get scratched and show white scuff marks more than a lighter-colored monitor.
    • To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use.

DELL Professional P2418D - Cleaning your monitor - 1

Setting up the monitor

Attaching the stand

DELL Professional P2418D - Attaching the stand - 1

NOTE: The stand is detached when the monitor is shipped from the factory.

DELL Professional P2418D - Attaching the stand - 2

NOTE: This is applicable for a monitor with a stand. If you have purchased a third-party stand refer to the respective stand setup guide for the set up instructions.

To attach the monitor stand.

  1. Follow the instructions on the flaps of carton to remove the stand from the top cushion that secures it.
  2. Insert the stand base blocks fully into the stand slot.
  3. Lift the screw handle and turn the screw clockwise.
  4. After fully tightening the screw, fold the screw handle flat within the recess.

DELL Professional P2418D - Attaching the stand - 3

flowchart
graph TD
    A["Assembly Module"] --> B["Disassembly Module"]
    B --> C["Final Disassembly"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
  1. Lift the cover, as shown, to expose the VESA area for stand assembly.

DELL Professional P2418D - Attaching the stand - 4

natural_image Illustration of a hand inserting a small object into a wooden box with a black arrow indicating the component (no text or symbols present)
  1. Attach the stand assembly to the monitor.

a. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor.

b. Press the stand down till it snaps into place.

DELL Professional P2418D - Attaching the stand - 5

natural_image Illustration of a device's internal components being placed into a box, showing part assembly and cleaning steps (no text or symbols)
  1. Place the monitor upright.

NOTE: Lift the monitor carefully to prevent it from slipping or falling.

Connecting your monitor

DELL Professional P2418D - Connecting your monitor - 1

WARNING: Before you perform any of the procedures in this section, follow the Safety Instructions.

DELL Professional P2418D - Connecting your monitor - 2

NOTE: Do not connect all cables to the computer at the same time. It is recommend to route the cables through the cable-management slot before you connect them to the monitor.

To connect your monitor to the computer:

  1. Turn off your computer and disconnect the power cable.
  2. Connect the HDMI or DP cable from your monitor to the computer.

Connecting the HDMI cable (optional)

DELL Professional P2418D - Connecting the HDMI cable (optional) - 1

text_image Diagram showing connections between a desktop computer monitor, HDMI cable, and an attached device with ports labeled '01' and '02'.

Connecting the DP cable

DELL Professional P2418D - Connecting the DP cable - 1

text_image Diagram showing connections between a Dell monitor, a computer tower, and an attached DisplayPort with labeled ports and cable.

DELL Professional P2418D - Connecting the DP cable - 2

Connecting the USB 3.0 cable

After you have completed connecting the DP/HDMI cable, follow the procedures below to connect the USB 3.0 cable to the computer and complete your monitor setup:

  1. Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer. (See Bottom View for details.)
  2. Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor.
  3. Plug the power cables for your computer and monitor into a nearby outlet.
  4. Turn on the monitor and the computer.

If your monitor displays an image, installation is complete. If it does not display an image, see Universal serial bus (USB) specific problems.

  1. Use the cable slot on the monitor stand to organize the cables.

DELL Professional P2418D - Connecting the USB 3.0 cable - 1

text_image Diagram showing connections between a Dell monitor, cable, and USB port with labeled components

Organizing cables

Use the cable-management slot to organize the cables connected to your monitor.

DELL Professional P2418D - Organizing cables - 1

natural_image Exterior view of a Dell computer monitor with cable routing (no text or symbols visible)

Disconnecting the monitor stand

NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft and clean surface.
NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions.

  1. Place the monitor on a soft cloth or cushion.
  2. Press and hold the stand release button.
  3. Lift the stand up and away from the monitor.

DELL Professional P2418D - Disconnecting the monitor stand - 1

text_image Diagram illustrating a mechanical assembly with labeled parts and directional arrows, showing components like '2' and '3'.

Wall mounting (optional)

DELL Professional P2418D - Wall mounting (optional) - 1

text_image Diagram showing a device with a highlighted screen and its internal components, connected to a device with four circular annotations.

(Screw dimension: M4 x 10 mm).

Refer to the instructions that come with the VESA-compatible wall mounting kit.

  1. Place the monitor panel on a soft cloth or cushion on a stable, flat table.
  2. Remove the stand.
  3. Use a screwdriver to remove the four screws securing the plastic cover.
  4. Attach the mounting bracket from the wall mounting kit to the monitor.
  5. Mount the monitor on the wall by following the instructions that comes with the wall mounting kit.

DELL Professional P2418D - Wall mounting (optional) - 2

NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum weight/load bearing capacity of 13.76 kg.

Operating your monitor

Power on the monitor

Press the button to turn on the monitor.

DELL Professional P2418D - Operating your monitor - 1

natural_image Hand cursor clicking a button on a black tray with five circular buttons (no text or symbols visible)

Language options

Set the OSD display to one of the eight languages.

DELL Professional P2418D - Language options - 1

text_image Dell 24 Monitor Please select language: ✓ English Español Français Deutsch Português(Brasil) Русский 简体中文 日本語

DELL Professional P2418D - Language options - 2

DELL Professional P2418D - Language options - 3

DELL Professional P2418D - Language options - 4

DELL Professional P2418D - Language options - 5

Using the front panel controls

Use the control buttons at the front of the monitor to adjust the settings on your monitor.

DELL Professional P2418D - Using the front panel controls - 1

text_image 1 2 3 4 5

The following table describes the front panel buttons:

Front Panel Button Description
1DELL Professional P2418D - Using the front panel controls - 2Use this button for choose from a list of preset modes.
Shortcut key/Preset Modes
2DELL Professional P2418D - Using the front panel controls - 3Use the input source menu to select between the different video signals that may be connected to your monitor.
Shortcut key/Input Source
3DELL Professional P2418D - Using the front panel controls - 4Use the menu button at launch your on-screen display (OSD) and select the OSD menu. See Accessing the Menu System.
Menu
4DELL Professional P2418D - Using the front panel controls - 5Use this button to go back to the main menu or exit the OSD main menu.
Exit
5DELL Professional P2418D - Using the front panel controls - 6Use the power button to turn the monitor on and off.
Power On/Off button (with LED indicator)Solid white light indicates the monitor is turned on. Blinking white light indicates it is in power-save mode.

DELL Professional P2418D - Using the front panel controls - 7

OSD controls

Use the buttons on the front of the monitor to adjust the image settings.

DELL Professional P2418D - OSD controls - 1

text_image DLL 1 2 3 4
Front Panel Button Description
1DELL Professional P2418D - OSD controls - 2Use the up button to increase values or move up in a menu.
Up
2DELL Professional P2418D - OSD controls - 3Use the down button to decrease values or move down in a menu.
Down
3DELL Professional P2418D - OSD controls - 4Use the OK button to confirm your selection in a menu.
OK
4DELL Professional P2418D - OSD controls - 5Use the back button to go back to the previous menu.
Back

Using the on-screen display (OSD) menu

Accessing the Menu System

DELL Professional P2418D - Accessing the Menu System - 1

NOTE: Any changes you make are automatically saved when you move to another menu, exit the OSD menu, or wait for the OSD menu to automatically close.

  1. Press the Button to display the OSD main menu.

Main menu for digital (HDMI/DP) input

DELL Professional P2418D - Accessing the Menu System - 2

text_image Dell 24 Monitor Brightness / Contrast Input Source Color Display Menu Personalize Others 75% 75%
  1. Press the 📆 and 🔍 buttons to move between the setting options. As you move from one icon to another, the option is highlighted.
  2. Press the >button once to activate the highlighted option.
  3. Press and button to select the desired parameter.
  4. Press and then use the and buttons, according to the indicators on the menu, to make your changes.
  5. Select the button to return to the main menu.
IconMenu and SubmenusDescription
DELL Professional P2418D - Accessing the Menu System - 3Brightness/ContrastUse this menu to activate brightness/contrast adjustment.DELL Professional P2418D - Accessing the Menu System - 4DELL Professional P2418D - Accessing the Menu System - 5
BrightnessBrightness adjusts the luminance of the backlight. Press the ▲button to increase the brightness and press the ▼button to decrease the brightness (min. 0 / max. 100).DELL Professional P2418D - Accessing the Menu System - 6NOTE: Manual adjustment of brightness is disabled when dynamic contrast is switched on.
ContrastAdjust the brightness first, and then adjust the contrast only if further adjustment is necessary. Press the ▲button to increase the contrast and press the ▼button to decrease the contrast (min. 0 / max. 100). The contrast function adjusts the degree of difference between darkness and lightness on the monitor screen.
DELL Professional P2418D - Accessing the Menu System - 7Input Source Use the input source menu to select between the different video signals that may be connected to your monitor. DELL Professional P2418D - Accessing the Menu System - 8
HDMI Select HDMI input when you are using the HDMI connector. Push ➕ to select the HDMI input source.
DP Select DP input when you are using the DP connector. Push ➕ to select the DP input source.
Auto Select Select auto select to scan for available input signals.
Reset Input Source Select this option to restore default Input Source.
Color Use color to adjust the color setting mode.

NOTE: Manual adjustment of brightness is disabled when dynamic contrast is switched on.

Preset Modes

When you select preset modes, you can choose standard, comfortview, multimedia, movie, game, warm, cool, or custom color from the list.

Standard: Loads the monitor's default color settings. This is the default preset mode.

ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes.

DELL Professional P2418D - Preset Modes - 1

NOTE: Optimize eye comfort with a flicker-free screen.

DELL Professional P2418D - Preset Modes - 2

CAUTION: The possible long-term effects of blue light emission from the monitor may cause damage to the eyes, including eye fatigue or digital eye strain. See the Safety Instructions.

Multimedia: Loads color settings ideal for multimedia applications.

Movie: Loads color settings ideal for movies.

●Game: Loads color settings ideal for most gaming applications.

Warm: Increases the color temperature. The screen appears warmer with a red/yellow tint.

Cool: Decreases the color temperature. The screen appears cooler with a blue tint.

- Custom Color: Allows you to manually adjust the color settings.

Press the 🎋 and buttons to adjust the three colors (R, G, B) values and create your own preset color mode.

DELL Professional P2418D - Preset Modes - 3

text_image Dell 24 Monitor Brightness / Contrast Input Source Color Display Menu Personalize Others Pixel Nodes Input Color Form Reset Color Standard ComfortView Multimedia Movie Game Warm Cool Custom Color
Input Color FormatAllows you to set the video input mode to:RGB: Select this option if your monitor is connected to a computer or DVD player using the HDMI cable.YPbPr: Select this option if your DVD player supports only YPbPr output.DELL Professional P2418D - Preset Modes - 4
Reset ColorAllows your monitor color settings to the factory settings.
DELL Professional P2418D - Preset Modes - 5Display Usethe display to adjust image.DELL Professional P2418D - Preset Modes - 6DELL Professional P2418D - Preset Modes - 7
Aspect RatioAdjusts the image ratio to wide 16:9, 4:3 or 5:4
Sharpness This feature can make the image look sharper or softer.Use ▲or ▼adjust the sharpness from 0 to 100.
Dynamic ContrastAllows you to increase the level of contrast to provide sharper and more detailed image quality.Press the ➤button to select the dynamic contrast on or off.
NOTE: Dynamic contrast provides higher contrast if you select game or movie preset mode.
Response TimeUser can select between fast or normal.
Reset DisplaySelect this option to restore default display settings.
Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen and so on.DELL Professional P2418D - Preset Modes - 8▲▼>×
Language Language options set the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).
Rotation Rotates the OSD by 90 degrees counter-clockwise. You can adjust the menu according to your display rotation.
Transparency Select this option to change the menu transparency by pressing the ▲ and ▼ buttons from 0 to 100.
Timer OSD hold time: sets the length of time the OSD will remain active after the last time you pressed a button. Use ▲ or ▼ adjust the slider in 1 second increments, from 5 to 60 seconds.
Reset Menu Reset all OSD settings to the factory preset values.
DELL Professional P2418D - Preset Modes - 9Personalize Select this option to adjust the settings of the personalization.
DELL Professional P2418D - Preset Modes - 10DELL Professional P2418D - Preset Modes - 11
Shortcut Key 1User can select one of the following: preset modes, brightness/contrast, input source, aspect ratio, rotation to set the shortcut key 1.
DELL Professional P2418D - Preset Modes - 12DELL Professional P2418D - Preset Modes - 13
Shortcut Key 2User can select one of the following: preset modes, brightness/contrast, input source, aspect ratio, rotation to set the shortcut key 2.
DELL Professional P2418D - Preset Modes - 14DELL Professional P2418D - Preset Modes - 15
Power Button LEDAllows you to set the power LED indicator on during active or off during active to save energy.DELL Professional P2418D - Preset Modes - 16
USB Allows you to enable or disable USB function during monitor standby mode.NOTE: USB ON/OFF under standby mode is only available when USB upstream cable unplugged. This option will be grey out when USB upstream cable plug in.DELL Professional P2418D - Preset Modes - 17
Reset PersonalizationReset all settings under the personalize menu to the default setting.
↓↑OthersDELL Professional P2418D - Preset Modes - 18
Display InfoDELL Professional P2418D - Preset Modes - 19
DDC/CI DDC/CI (display data channel/command interface) allows your monitor parameters (brightness, color balance and etc.) to be adjustable via the software on your computer.You can disable this feature by selecting off.Enable this feature by selecting on for best user experience and optimum performance of your monitor.DELL Professional P2418D - Preset Modes - 20
LCD ConditioningHelps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. To start LCD conditioning, select on.
Reset OthersReset all settings under the others setting menu to the factory preset values.
Factory ResetReset all settings to the factory preset values.

DELL Professional P2418D - Preset Modes - 21

NOTE: Your monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging.

OSD warning messages

When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), the manual brightness adjustment is disabled.

DELL Professional P2418D - OSD warning messages - 1

text_image Dell 24 Monitor To allow manual adjustment of brightness, the Dynamic Contrast will be switched off. Do you want to continue? Yes No P2418D

When the monitor does not support a particular resolution mode, the following message is displayed:

DELL Professional P2418D - OSD warning messages - 2

text_image DELL P2418D The current input timing is not supported by the monitor display. Please change your input timing to 2560x1440, 60Hz or any other monitor listed timing as per the monitor specifications.

This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 2560 x 1440. Before the DDC/CI function is disabled, the following message is displayed:

DELL Professional P2418D - OSD warning messages - 3

text_image Dell 24 Monitor The function of adjusting display setting using PC application will be disabled. Do you wish to disable DDC/CI function? Yes No P2418D

DELL Professional P2418D - OSD warning messages - 4

When the monitor enters the Power Save Mode, the following message appears:

DELL Professional P2418D - OSD warning messages - 5

text_image DELL Dell 24 Monitor Entering Power Save Mode. P2418D

If you press any button other than the power button, the following messages will appear depending on the selected input:

DELL Professional P2418D - OSD warning messages - 6

text_image Dell 24 Monitor ? No HDMI signal from your device. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button again to select the correct input source. P2418D

If HDMI or DP cable is not connected, a floating dialog box as shown below appears. The monitor will enter Power Save Mode after 4 minutes if left at this state.

DELL Professional P2418D - OSD warning messages - 7

text_image Dell P2418D No HDMI Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors

or
DELL Professional P2418D - OSD warning messages - 8

text_image DELL P2418D No DP Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors

DELL Professional P2418D - OSD warning messages - 9

The OSD functions only in the normal operation mode. When any button is pressed in the Active-off mode, the following message will be displayed:

DELL Professional P2418D - OSD warning messages - 10

text_image Dell 24 Monitor No HDMI signal from your device. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button again to select the correct input source. P2418D

Activate the computer and the monitor to gain access to the OSD.

See Troubleshooting for more information.

Setting up your monitor

Setting the maximum resolution

To set the maximum resolution for the monitor:

In Windows® 7, Windows® 8, and Windows® 8.1:

  1. For Windows 8 and Windows 8.1, select the Desktop tile to switch to classic desktop.
  2. Right-click on the desktop and click Screen resolution.
  3. Click the dropdown list of the Screen Resolution and select 2560 x 1440
  4. Click OK.

In Windows® 10:

  1. Right-click on the desktop and click Display settings.
  2. Click Advanced display settings.
  3. Click the dropdown list of Resolution and select 2560 x 1440.
  4. Click Apply.

If you do not see 2560 × 1440 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer:

- Go to www.dell.com/support, enter your computer's Service Tag, and download the latest driver for your graphics card.

If you are using a non-Dell computer (portable or desktop):

  • Go to the support site for your computer and download the latest graphic drivers.
  • Go to your graphics card website and download the latest graphic drivers.

DELL Professional P2418D - Setting the maximum resolution - 1

Using the Tilt, Swivel, and Vertical Extension

DELL Professional P2418D - Setting the maximum resolution - 2

NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions.

Tilt, Swivel

With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle.

DELL Professional P2418D - Tilt, Swivel - 1

text_image 5°21° 45° 45°

DELL Professional P2418D - Tilt, Swivel - 2

NOTE: The stand is detached when the monitor is shipped from the factory.

Vertical Extension

DELL Professional P2418D - Vertical Extension - 1

NOTE: The stand extends vertically up to 130 mm. The figure below illustrates how to extend the stand vertically.

DELL Professional P2418D - Vertical Extension - 2

text_image 130mm

DELL Professional P2418D - Vertical Extension - 3

Rotating the Monitor

Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted up to avoid hitting the bottom edge of the monitor.

1

2

90^

90^

NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates.

DELL Professional P2418D - Rotating the Monitor - 1

NOTE: When in the Portrait View Mode, you may experience performance degradation in graphic-intensive applications (3D Gaming and etc.).

Adjusting the Rotation Display Settings of Your System

After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system.

DELL Professional P2418D - Adjusting the Rotation Display Settings of Your System - 1

NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the ‘contents’ on your display.

To adjust the Rotation Display Settings:

  1. Right-click on the desktop and click Properties.
  2. Select the Settings tab and click Advanced.
  3. If you have an ATI graphics card, select the Rotation tab and set the preferred rotation.
  4. If you have an nVidia graphics card, click the nVidia tab, in the left-hand column select NVRotate, and then select the preferred rotation.
  5. If you have an Intel® graphics card, select the Intel graphics tab, click Graphic Properties, select the Rotation tab, and then set the preferred rotation.

DELL Professional P2418D - Adjusting the Rotation Display Settings of Your System - 2

NOTE: If you do not see the rotation option or it is not working correctly, go to www.dell.com/support and download the latest driver for your graphics card.

DELL Professional P2418D - Adjusting the Rotation Display Settings of Your System - 3

Troubleshooting

DELL Professional P2418D - Troubleshooting - 1

WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

Self-test

Your monitor provides a self-test feature that allows you to check if your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

  1. Turn off both your computer and the monitor.
  2. Disconnect all video cables from the monitor. This way, the computer doesn't have to be involved.
  3. Turn on the monitor.

If the monitor is working correctly, it detects that there is no signal and one of the following message appears. While in self-test mode, the power LED remains white.

DELL Professional P2418D - Self-test - 1

text_image Dell P2418D ? No HDMI Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors

or
DELL Professional P2418D - Self-test - 2

text_image Dell P2418D No DP Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors

DELL Professional P2418D - Self-test - 3

NOTE: This box also appears during normal system operation, if the video cable is disconnected or damaged.

  1. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor remains dark after you reconnect the cables, check your video controller and computer.

DELL Professional P2418D - Self-test - 4

Built-in diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card.

DELL Professional P2418D - Built-in diagnostics - 1

NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

DELL Professional P2418D - Built-in diagnostics - 2

text_image 1 2 3 4 5

To run the built-in diagnostics:

  1. Ensure that the screen is clean (no dust particles on the surface of the screen).
  2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
  3. Press and hold Button 1 on the front panel simultaneously for 5 seconds. A gray screen appears.
  4. Carefully inspect the screen for abnormalities.
  5. Press Button 1 on the front panel again. The color of the screen changes to red.
  6. Inspect the display for any abnormalities.
  7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white and text screens.

The test is complete when the text screen appears. To exit, press Button 1 again. If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.

DELL Professional P2418D - Built-in diagnostics - 3

Common problems

The following table contains general information about common monitor problems you might encounter and the possible solutions:

Common SymptomsPossible Solutions
No video/power LED offEnsure that the video cable connecting the monitor and the computer is properly connected and secure.Verify that the power outlet is functioning properly using any other electrical equipment.Ensure that the correct input source is selected via the Input Source menu.
No video/power LED onIncrease brightness and contrast controls using the OSD.Perform monitor self-test feature check.Check for bent or broken pins in the video cable connector.Run the built-in diagnostics.Ensure that the correct input source is selected via the Input Source menu.
Poor focusEliminate video extension cables.Reset the monitor to Factory Settings (Factory Reset).Change the video resolution to the correct aspect ratio.
Shaky/jittery videoReset the monitor to Factory Settings (Factory Reset).Check environmental factors.Relocate the monitor and test in another room.
Missing pixelsCycle power on-off.Pixel that is permanently Off is a natural defect that can occur in LCD technology.For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at www.dell.com/support/monitors.
Stuck-on pixelsCycle power on-off.Pixel that is permanently off is a natural defect that can occur in LCD technology.For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at www.dell.com/support/monitors.
Brightness problemsReset the monitor to Factory Settings (Factory Reset).Adjust brightness & contrast controls via OSD.
Geometric distortionReset the monitor to Factory Settings (Factory Reset).Adjust horizontal & vertical controls via OSD.
Horizontal/vertical linesReset the monitor to Factory Settings (Factory Reset).Perform monitor self-test feature check and determine if these lines are also in self-test mode.Check for bent or broken pins in the video cable connector.Run the built-in diagnostics.
Synchronization problemsReset the monitor to Factory Settings (Factory Reset).Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode.Check for bent or broken pins in the video cable connector.Restart the computer in the safe mode.
Safety related issuesDo not perform any troubleshooting steps.Contact Dell immediately.
Intermittent problemsEnsure that the video cable connecting the monitor to the computer is connected properly and is secure.Reset the monitor to Factory Settings (Factory Reset).Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
Missing colorPerform monitor self-test feature check.Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.Check for bent or broken pins in the video cable connector.
Wrong colorChange the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application.Try different Preset Modes in Color settings OSD. Adjust R/G/B value in Custom Color in Color settings OSD.Change the Input Color Format to RGB or YPbPr in the Color settings OSD.Run the built-in diagnostics.
Image retention from a static image left on the monitor for a long period of timeUse the Power Management feature to turn off the monitor at all times when not in use (for more information, see Power management modes).Alternatively, use a dynamically changing screensaver.
Video ghosting or overshootingChange the Response Time in the Display OSD to Fast or Normal depending on your application and usage.

Product-specific problems

Specific SymptomsPossible Solutions
Screen image is too smallCheck the Aspect Ratio setting in the Display settings OSD.Reset the monitor to Factory Settings (Factory Reset).
Cannot adjust the monitor with the buttons on the front panelTurn off the monitor, unplug the power cord, plug it back, and then turn on the monitor.Check if the OSD menu is locked. If yes, press and hold the button on the left side of the power button for 6 seconds to unlock.
No input signal when user controls are pressedCheck the signal source. Ensure the computer is not in standby or sleep mode by moving the mouse or pressing any key on the keyboard.Check if the video cable is plugged in properly. Disconnect and reconnect the video cable if necessary.Reset the computer or video player.
The picture does not fill the entire screenDue to different video formats (aspect ratio) of DVDs, the monitor may display in full screen.Run the built-in diagnostics.

Universal serial bus (USB) specific problems

Specific SymptomsPossible Solutions
USB interface is not workingCheck that your monitor is turned On.Reconnect the upstream cable to your computer.Reconnect the USB peripherals (downstream connector).Switch Off and then turn On the monitor again.Reboot the computer.Some USB devices like external portable HDD require higher electric current; connect the device directly to the computer system.
Supre Speed USB 3.0 interface is slowCheck that your computer is USB 3.0-capable.Some computers have USB 3.0, USB 2.0, and USB 1.1 ports. Ensure that the correct USB port is used.Ensure that the correct USB port is used.Reconnect the upstream cable to your computer.Reconnect the USB peripherals (downstream connector).Reboot the computer.
Wireless USB peripherals stop working when a USB 3.0 device is plugged inIncrease the distance between the USB 3.0 peripherals and the wireless USB receiver.Position your wireless USB receiver as close as possible to the wireless USB peripherals.Use a USB-extender cable to position the wireless USB receiver as far away as possible from the USB 3.0 port.

Appendix

Safety Instructions

WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.

For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI).

WARNING: The possible long-term effects of blue light emission from the monitor may cause personal injury such as digital eye strain, eye fatigue and damage to the eyes. Using monitor for extended periods of time may also cause pain in parts of body such as neck, arm, back and shoulder.

To reduce the risk of eye strain and neck/arm/back/shoulder pain from using the monitor for long periods of time, we suggest you to:

  1. Set the distance of the screen between 20 inches to 28 inches (50cm-70cm) from your eyes.
  2. Blink frequently to moisten your eyes or wet your eyes with water after prolonged usage of the monitor.
  3. Take regular and frequent breaks for 20 minutes every two hours.
  4. Look away from your monitor and gaze at a distant object at 20 feet away for at least 20 seconds during the breaks.
  5. Perform stretches to relieve tension in the neck, arm, back, and shoulders during the breaks.

FCC notices (U.S. Only) and other regulatory information

  1. For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance.

DELL Professional P2418D - FCC notices (U.S. Only) and other regulatory information - 1

Contacting Dell

To contact Dell for sales, technical assistance, or customer service issues:

  1. Go to www.dell.com/contactdell.
  2. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
  3. Select the appropriate service or support link based on your requirement or choose the method of contacting Dell that is convenient for you. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

DELL Professional P2418D - Contacting Dell - 1

NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

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Product information

Brand : DELL

Model : Professional P2418D

Category : Screen