EWF12933 - Washing machine ELECTROLUX - Free user manual and instructions

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ELECTROLUX EWF12933 - Washing machine
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Product Type Front-loading washing machine
Model EWF12933
Brand Electrolux
Capacity (Max dry clothes) 9 kg (Cottons)
Maximum Spin Speed 1200 rpm
Dimensions (H x W x D) 85 x 60 x 66.9 cm
Power Supply 220-240 V, 50 Hz, 2100 W
Water Pressure 0.05 – 0.8 MPa
Energy Class Not specified (assumed high efficiency)
Programs Cottons, Mixed, Delicates, Bedding, Wool, Energy Saver, Baby Care, Quick 18, Spin, Rinse + Spin, Vapour Refresh
Options Temperature selection, Spin speed adjustment, Rinse Plus, Delay End, Easy Iron, Prewash, Time Manager, Vapour, UltraMix
Child Safety Child lock option, door block device
Door Lock Electronic lock with emergency release
Display Digital display with time, progress, and options
Noise Level (Spin) Not specified
Water Consumption Not specified (typical around 50-60 L per cycle)
Weight Not specified (approx. 70 kg)
Installation Free-standing, requires removal of transit bolts
Features Vapour function, UltraMix pre-mixing technology, Time Manager, Extra Silent option
Cleaning & Maintenance Descaling, maintenance wash, clean pump filter, water inlet filters

Frequently Asked Questions - EWF12933 ELECTROLUX

What is the maximum load capacity of the Electrolux EWF12933?
The maximum dry clothes capacity is 9 kg for cottons, 4 kg for mixed and delicates, 3 kg for bedding, 2 kg for wool, and 1.5 kg for Quick 18 and Vapour Refresh.
How do I use the child safety lock?
Press the Rinse + and Easy Iron touchpads simultaneously until the child lock symbol appears on the display. To deactivate, press the same buttons together again until the symbol disappears.
What should I do if the washing machine does not drain water?
Check if the drain hose is kinked or clogged, clean the drain pump filter, and ensure the 'Extra Silent' or 'Rinse Hold' option is not selected. If the problem persists, contact service.
Can I open the door during a cycle?
Press Start/Pause to pause the machine. Wait until the door lock indicator goes off, then open the door. If water level is high or temperature is high, you may need to drain water first.
How do I clean the detergent drawer?
Press the catch inside the drawer to remove it. Wash it under running water. Remove the top part of the softener compartment for thorough cleaning. Use a small brush to clean the recess.
What is the UltraMix feature?
UltraMix pre-mixes detergent with water before entering the drum, activating ingredients faster. It is recommended for cold washes. Reduce detergent dosage if foam covers the glass door.
How do I perform an emergency door opening?
Turn off the machine and unplug it. Ensure water is cool and drum is not rotating. Open the filter flap, pull the red emergency unlock strap downward, and simultaneously pull the door handle.
What programs are available on the EWF12933?
Programs include Cottons, Mixed, Delicates, Bedding, Wool, Energy Saver, Baby Care, Quick 18, Spin, Rinse + Spin, and Vapour Refresh. Each has specific temperature and spin settings.
How do I adjust the wash time using Time Manager?
Press the Time Manager touchpad repeatedly to decrease or increase the wash duration based on soil level: Light, Medium, Normal, Heavy. Refer to the table on page 12 of the manual.
What does the Vapour Refresh cycle do?
This cycle uses vapour to remove odours and reduce wrinkles without detergent. It is suitable for a load up to 1.5 kg. Vapour is created below the drum and rises through the clothes.

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USER MANUAL EWF12933 ELECTROLUX

WE'RE THINKING OF YOU

Thank you for purchasing an Electrolux appliance. You've chosen a product that brings with it decades of professional experience and innovation. Ingenious and stylish, it has been designed with you in mind. So whenever you use it, you can be safe in the knowledge that you'll get great results every time. Welcome to Electrolux.

Visit our website to:

ELECTROLUX EWF12933 - Visit our website to: - 1

Get usage advice, brochures, trouble shooter, service information, buy accessories & spare parts, online product registration : www.electrolux.com

CUSTOMER CARE AND SERVICE

We recommend the use of original spare parts. When contacting Service, ensure that you have the following data available. The information can be found on the rating plate. Model, PNC, Serial Number.

⚠ Warning / Caution-Safety information.
i General information and tips
Environmental information.

Subject to change without notice.

CONTENTS

1. SAFETY INFORMATION

1.1 Conditions Of Use 4
1.2 Child Safety 4
1.3 Child Safety Device (Door Block Button) 5
1.4 General Safety 5
1.5 Installation 6
1.6 Use 6

2. PRODUCT DESCRIPTION

2.1 Parts 7
2.2 Accessories 8

3. CONTROL PANEL

3.1 Control Panel Description 9
3.2 Display 9
3.3 Program Chart 10
3.4 Programme Options Compatibility 11
3.5 Options ...... 11
3.6 Settings 13
3.7 Start/Pause (▷II) and Add Clothes (◀+) Touchpad 13

4. BEFORE FIRST USE....14

CONTENTS

5. DAILY USE

5.1 Loading The Laundry.... 14
5.2 Using Detergent And Additives.... 15
5.3 Options Setting 16
5.4 Starting A Cycle.... 16
5.5 Interruption Of A Program 16
5.6 Changing A Program 16
5.7 Changing The Options 16
5.8 Opening The Door.... 16
5.9 At The End Of The Program 17
5.10 When The Washing Program Is Completed, But There Is Water In The Drum ..... 17
5.11 AUTO Off Function.... 17

6. WASHING HINTS

6.1 Sorting The Laundry 18
6.2 Temperatures 18
6.3 Before Loading The Laundry.... 18
6.4 Maximum Loads 18
6.5 Removing Stains 18
6.6 Detergents Type And Quantity Of Detergent.... 19

7. INTERNATIONAL WASH CODE SYMBOLS 20

8. CARE AND CLEANING

8.1 External Cleaning 20
8.2 Descaling 20
8.3 After Each Wash 20
8.4 Maintenance Wash 21
8.5 Cleaning The Dispenser Drawer 21
8.6 Cleaning The Drawer Recess 21
8.7 Cleaning The Pump.... 21
8.8 Cleaning The Water Inlet Filter 23
8.9 Frost Precautions 24

9. TROUBLESHOOTING

9.1 Possible Failures 25
9.2 Emergency Door Opening 27

10. TECHNICAL DATA 28

11. INSTALLATION

11.1 Unpacking 29
11.2 Positioning 30
11.3 Water Inlet 31
11.4 Water Drainage 31
11.5 Electrical Connection 32

12. ENVIRONMENT CONCERNS

12.1 Packaging Materials 33
12.2 Old Machine 33
12.3 Ecological Hints 33

1. ⚠️ SAFETY INFORMATION

1.1 Conditions Of Use

This appliance is intended to be used in household and similar applications such as:

  • Farm houses
  • By clients in serviced apartments, holiday apartments and residential type environments.

In the interest of your safety and to ensure the correct use, before installing and first using the appliance, read this user manual carefully, including its hints and warnings.

To avoid unnecessary mistakes and accidents, it is important to ensure that all people using the appliance are thoroughly familiar with its operation and safety features.

Save these instructions and make sure that they remain with the appliance if it is moved or sold, so that everyone using it through its life will be properly informed on appliance use and safety.

1.2 Child Safety

  • This washing machine is not intended for use by young children or infirm persons without supervision.
  • Young children should be supervised to ensure that they do not play with the appliance.
  • The packaging components (e.g. plastic film, polystyrene) can be dangerous to children - danger of suffocation! Keep them out of children's reach.
  • Keep all detergents in a safe place out of children's reach.

  • Make sure that children or pets do not climb into the drum.

  • This machine is provided with child safety lock option (☐) to prevent children playing with the control panel. (see page 13)

1.3 Child Safety Device (Door Block Button)

When you activate this device, you cannot close the door. This prevents children or pets to be locked in the drum.

- To activate this device, rotate the button (WITHOUT pressing it) inside the door clockwise until it stops. If necessary use a coin.

A-DOX20

- To disable this device and restore the possibility of closing the door, rotate the button counter-clockwise until the groove is vertical.

1.4 General Safety

  • It is dangerous to alter the specifications or attempt to modify this product in any way.
  • During high temperature wash program the door glass may get hot. Do not touch it!
  • Make sure that small pets do not climb into the drum. To avoid this, please check inside the drum before using the appliance.
  • Any objects such as coins, safety pins, nails, screws, stones or any other hard, sharp material can cause extensive damage and must not be placed into the machine.

  • Wash small items such as socks, laces, washable belts etc in a washing bag or pillow case as it is possible for such items to slip down between the tub and the inner drum.

  • Only use manufacturer's recommended quantities of fabric softener and detergent. Damage to the fabric or appliance can occur if you exceed the recommended amount.
  • Do not use your washing machine to wash articles with whalebones, material without hems or torn material.

  • Always unplug the appliance and turn off the water supply after use, clean and maintenance.

  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • Under no circumstances should you attempt to repair the machine yourself. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local Service Centre. Always insist on genuine spare parts.

1.5 Installation

  • This appliance is heavy. Care should be taken when moving it.
  • When unpacking the appliance, check that it is not damaged. If in doubt, do not use it and contact the Service Centre.
  • All packing and transit bolts must be removed before use. Serious damage can occur to the product and to property if this is not adhered to. See relevant section in the user manual.
  • After having installed the appliance, check that it is not standing on the inlet and drain hose and the worktop is not pressing the electrical supply cable.
  • If the appliance is installed on a carpeted floor, please adjust the feet in order to allow air to circulate freely.
  • Always be sure, that there is no water leakage from hoses and their connections after the installation.
  • Any plumbing work required to install this appliance should be carried out by a qualified plumber.
  • Any electrical work required to install this appliance should be carried out by a qualified electrician.

ELECTROLUX EWF12933 - Installation - 1

May cause electric shock! if the machine is not connected to an earthed/ground system. DO NOT touch the wet clothes and metal parts.

1.6 Use

  • This appliance is designed for domestic use. It must not be used for purposes other than those for which it was designed.
  • Only wash fabrics which are designed to be machine washed. Follow the instructions on each garment label.
  • Do not overload the appliance. See the relevant section in the user manual.
  • Before washing, ensure that all pockets are empty and buttons and zips are fastened. Avoid washing frayed or torn articles and treat stains such as paint, ink, rust, and grass before washing.
  • Garments which have been in contact with volatile petroleum products should not be machine washed. If volatile cleaning fluids are used, care should be taken to ensure that the fluid is removed from the garment before placing in the machine.
  • Never pull the power supply cable to remove the plug from the socket; always take hold of the plug itself.
  • Never use the washing machine if the power supply cable, the control panel, the working surface or the base are damaged so that the inside of the washing machine is accessible.

PRODUCT DESCRIPTION2.

Diagram of a washing machine with numbered parts and internal components, including a close-up view of the innermost ring.

Technical diagram of a washing machine with numbered components for identification

2.1 Parts

1 Worktop
2 Detergent/Softener Dispenser For more information see page 15.
3 Control Panel
4 Door
5 Door Handle
6 Drain Pump Filter

Line drawing of a mechanical device with a rotating arrow indicating rotation (no text or symbols)

For more information see page 22.

7 Level Adjustment Feet (Front)

ELECTROLUX EWF12933 - Parts - 2

8 Drum Lifter

9 Rating Label

10 Child Safety Device

ELECTROLUX EWF12933 - Parts - 3

For more information see page 5.

11 Transit Bolt

12 Mains Cable

13 Transit Bolts + Hose Support

14 Water Inlet Hose

15 Water Drain Hose

16 Level Adjustment Feet (Back)

ELECTROLUX EWF12933 - Parts - 4

CAUTION!

All transit bolts (3 pcs) must be removed before using the appliance.

2.2 Accessories

- Plastic Caps

ELECTROLUX EWF12933 - - Plastic Caps - 1

To close the holes on the rear side of the cabinet after the removal of the transit bolts.

- Plastic Hose Guide

ELECTROLUX EWF12933 - - Plastic Hose Guide - 1

To connect the drain hose on the edge of a sink.

CONTROL PANEL3.

3.1 Control Panel Description

1 Vapour Refresh Off Cottons Rinse + Spin Mixed Spin Delicates Quick 18 Bedding Baby Care Wool Energy Saver 5 Temp dB 1888 Spin Rinse+ Delay End Easy Iron Prewash UltraMix™ Vapour Time Manager Start/Pause Add Clothes 14 13 12 11 10 9 8

1 Program Knob
2 Spin Selection Touchpad
3 Temperature Selection Touchpad
4 Display
5 Child Lock (see page 13)
6 Rinse Plus Touchpad
7 Delay End Touchpad
8 Prewash Touchpad

9 Start/Pause, Add Clothes Touchpad
10 Add Clothes Function Symbol
11 Easy Iron Touchpad
12 Time Manager Touchpad
13 Vapour Touchpad
14 UltraMix Touchpad

3.2 Display

A B C D E F 88 dB 1888 MIX J GHIN LM KO

A) Wash Temperature
B) Room Temperature Icon
C) Extra Silent Icon
D) Time Manager Icon
E) Washing Cycle Time/Delay End Time
F) Delay End Icon
G) Rinse Plus Icon
H) Child Lock Icon
I) Door Lock Icon

J) Vapour Phase Icon
K) Vapour Icon
L) Washing Progress Icon (Wash/Rinse/Spin)
M) Ultramix System Icon
N) Spin Speed
O) Rinse Hold Icon

3.3 Program Chart

Program; Temperature rangeMax. load (dry clothes); Max. Spin SpeedType of load and soil level
Model
EWF12033EWF12933
Off--This position to reset program/switching off the machine.
Cottons; ☑ to 90°C10 kg; 1200 rpm9 kg; 1200 rpmWhite and coloured cotton. (Adjust wash time according to soil level. See Time Manager table on page 12)
Mixed; ☑ to 60°C4 kg; 1200 rpm4 kg; 1200 rpmSynthetic or mixed fabric items. (Adjust wash time according to soil level. See Time Manager table on page 12)
Delicates; ☑ to 40°C4 kg; 1200 rpm4 kg; 1200 rpmDelicate fabrics such as acrylics, viscose, polyester items. (Adjust wash time according to soil level. See Time Manager table on page 12)
Bedding; ☑ to 60°C3 kg; 800 rpm3 kg; 800 rpmSpecial program for one synthetic blanket, duvet, bedspread and so on. (Adjust wash time according to soil level. See Time Manager table on page 12)
Wool; ☑ to 40°C2 kg; 1200 rpm2 kg; 1200 rpmSpecially tested program for woollen garments bearing the “Pure new woollen, non-shrink, machine washable” label.
Energy Saver; 40°C to 60°C 1)10 kg; 1200 rpm9 kg; 1200 rpmWhite and colourfast, cotton with normal soil. Set this program to have a good washing results and decrease the energy consumption. The time of the washing program is extended.
Baby Care; ☑ to 40°C4 kg; 1200 rpm4 kg; 1200 rpmBaby cotton clothes and delicate knitting items with normal soil.
Quick 18; 30°C1.5 kg; 800 rpm1.5 kg; 800 rpmLightly soiled synthetics or mixed fabrics.
Spin10 kg; 1200 rpm9 kg; 1200 rpmTo spin the laundry and drain the water in the drum.
Rinse + Spin10 kg; 1200 rpm9 kg; 1200 rpmTo rinse and spin the laundry.
Vapour Refresh1.5 kg; Clothes tumble in vapour.This cycle removes odours and helps to dewrinkle the laundry. i Do not add detergent.

1) Energy Saver program with 60 °C option selected is recommended for a full load of normally soiled cottons.
2) Symbol “*” represents Cold water.

3.4 Programme Options Compatibility

Program OptionSpin
No SpinRinse HoldExtra Silent
Cottons
Mixed
Delicates
Bedding
WoolX
Energy SaverX
Baby CareX
Quick 18X
Spin
Rinse + Spin
Vapour Refresh

1) Vapour option can be combined with temperature 40 to 90 °C only.

√ Can select and disable option.

X Cannot disable option

3.5 Options

Temperature Touchpad ( 🔍 )

Press this touchpad repeatedly to increase or decrease the wash temperature if you want your laundry to be washed at a temperature different from the one proposed by the washing machine.

Spin Selection Touchpad ( Ⓤ )

Press this touchpad repeatedly to increase or decrease the spin speed or select Rinse Hold, if you want your laundry to be spun at a speed different from the one proposed by the washing machine.

- No Spin (---)

No spin option eliminates all the spin phases and increase the number of rinses.

- Extra Silent (dB)

By selecting this option, the machine will not drain the water of the last rinse to avoid wrinkling the laundry. All spinning phases are suppressed.

This washing cycle is very quiet, and can be selected at night or other appropriate times.

ELECTROLUX EWF12933 - Spin Selection Touchpad ( Ⓤ ) - 1

The door stays locked with the water in the drum. To continue the cycle, you must press ▷∥ (Start/Pause).

- Rinse Hold (☐)

By selecting this option, the water of the last rinse is not emptied out and the drum turns regularly to prevent the laundry creases.

The door is still locked to indicate that the water must be emptied out.

ELECTROLUX EWF12933 - Spin Selection Touchpad ( Ⓤ ) - 2

The door stays locked with the water in the drum. To continue the cycle, you must press ▷∥ (Start/Pause).

Rinse Plus Touchpad ( )

This option is recommended for people who are allergic to detergents, and in areas where the water is very soft. Press it to add two rinse phases to a program. The indicator of this option will be on.

Delay End Touchpad ( )

Before you start the program, this option makes it possible to define the end of the washing program from minimum of 1 hour to maximum of 19 hours.

ELECTROLUX EWF12933 - Delay End Touchpad ( ) - 1

If program duration is longer than 3 hours, minimum Delay End option starts from 4 hours.

Press the Delay End touchpad to choose the end time as you wish. The display shows the number of hours and the indicator beside the touchpad is on.

ELECTROLUX EWF12933 - Delay End Touchpad ( ) - 2

This option must be selected after choosing the wash program, and before pressing the "Start/Pause" touchpad.

For example, if the program duration of your selected program is 3.20 hours and you define the “Delay End” time to 6 hours. This means your wash program will finish in 6 hours. (See diagram)

graph LR A["Pressed Start/Pause"] --> B["Start the Program"] B --> C["End of Cycle"] D[""Delay End" Time : 6 hrs."] --> E["Countdown"] E --> F["Working Cycle 3.20 hrs.2.40 hrs."]

After selecting Delay End time, press Start/Pause touchpad to start the program. Machine will then countdown and update time on the display every hours until it reaches the starting point of the wash cycle.

If you wish to modify or cancel Delay End option after starting the program, follow the steps below:

  • set the washing machine to PAUSE by pressing "Start/Pause" touchpad;
  • deselect this option by pressing "Delay End" touchpad repeatedly till the display shows delay time "☐";
  • press the "Start/Pause" to start the program.

Easy Iron Touchpad (=5)

When selecting this option, the laundry is gently washed and spun to avoid creasing. In this way, ironing is easier. The indicator of this option will be on.

Prewash Touchpad ( )

Select this option if you wish your laundry to be pre-washed before the main wash. Use this option for heavy soil. The indicator of this option will be on.

When you set this function, put the detergent into the “ ⊥” compartment.

This function increases the program duration.

Time Manager

ELECTROLUX EWF12933 - Time Manager - 1

This option allows you to adjust the wash time. Press this touchpad repeatedly to decrease or increase the wash time according to the soil level of your wash. Use the table below as a guide.

Soil LevelLightMediumNormalHeavy
Wash Level

Select this option to add approximately 30 minutes of tumbling in vapour during the wash cycle. Vapour helps open fabric fibers up to allow laundry additives to release tough stains. The indicator of this option will be on.

NOTE:

  • Vapour may not necessarily be visible inside the drum during a vapour wash cycle. Vapour is created below the drum and allowed to naturally rise into the clothes.
  • Vapour may not be present during the entire vapour wash cycle.
  • Vapour function is more effective with half load.
  • At the end of the Vapour cycle, the clothes will be warmer, softer and detached from the drum.

ELECTROLUX EWF12933 - NOTE: - 1

If Vapour option is selected, rinse temperatures will be elevated.

During a vapour cycle, you may notice vapour exiting from the drain hose of the washing machine, this is normal and there is no cause for alarm.

UltraMix (TM) ( [icon] )

When you select this option, the detergent is blended and dissolved in water within a "pre-mixing technology" chamber. This will activate the active ingredients of the detergent before circulating the water onto the clothes.

ELECTROLUX EWF12933 - UltraMix (TM) ( [icon] ) - 1

NOTE:

  • This option is strongly recommended for Cold wash.
  • As "UltraMix ( [IMAGE])" feature enhances the detergent activation. Please reduce the detergent dosage if you see foam covering the glass door completely.

3.6 Settings

Child Safety Lock Option (☐)

Your appliance is provided with CHILD SAFETY LOCK which permits you to leave the appliance unsupervised with the door closed without having to worry that children might be injured by or cause damage to the appliance.

ELECTROLUX EWF12933 - Child Safety Lock Option (☐) - 1

Set this option after pressing the Start/Pause touchpad.

To set "Child Lock" option:

  • To activate the function, press "Rinse + (💡) and Easy Iron (💡)" touchpads at the same time until the display shows the symbol "💡".
  • To deactivate the function, press "Rinse + ( [IMAGE] ) and Easy Iron ( [IMAGE] )" touchpads at the same time until the symbol " [IMAGE] " goes off.

ELECTROLUX EWF12933 - To set "Child Lock" option: - 1

This function remains enabled even after the appliance is switched off.

Enabling/Disabling End-Of-Wash Buzzer

This setting permits you to either enable or disable the buzzer at the end of the program. As an example, you might wish to disable this buzzer when you start a wash when going to bed, so that when the wash finished approximately 1 hour later, it will not disturb you through the night.

ELECTROLUX EWF12933 - Enabling/Disabling End-Of-Wash Buzzer - 1

Error warning beeps such as critical faults are not disabled.

To disable the buzzer sound, press "Easy Iron (=) and Prewash (□)" touchpads at the same time for 3 seconds, and listen for "BEEP, BEEP". To return to default configuration press these 2 touchpads at the same time for 3 seconds, and listen for "BEEP".

3.7 Start/Pause (▷∥) and Add Clothes (◀+) Touchpad

This touchpad has 2 functions:

- Start/Pause ( ▷ || ):

After you have selected the desired program and options, press this touchpad to start the machine. The Start/Pause pilot light will stop flashing and remain lit until the water level is above the bottom edge of the door then pilot light goes OFF. If you have selected a "Delay End" option, the countdown will begin and will be shown in the display.

To interrupt a program which is running, press this touchpad to pause the machine, the Start/Pause pilot light flashes.

To restart the program from the point at which it was interrupted, press this touchpad again, the Start/Pause pilot light will stop flashing.

- Add Clothes ( ):

ELECTROLUX EWF12933 - Start/Pause (▷∥) and Add Clothes (◀+) Touchpad - 1

You can only add clothes if "Start/Pause" pilot light is lit.

While running a program, you may add clothes by:

  • Pressing the "Start/Pause" touchpad to pause the program.
  • Wait for the machine to come to a complete stop before opening the door.
  • Add clothing and close the door.
  • Resume the program by pressing "Start/Pause" touchpad again.

BEFORE FIRST USE4.

ELECTROLUX EWF12933 - BEFORE FIRST USE4. - 1

NOTE

During installation or before first use you may observe some water in the machine. This is a residual water left in the machine after a full functional test in the factory to ensure the machine is delivered to customers in perfect working order and is no cause for concern.

  1. Ensure that the electrical and water connections comply with the installation instructions.

  2. Put 2 litres of water in the detergent compartment for washing phase. This activates the drain system.

Line drawing of a hand using a tool to adjust or install a drawer into a box (no text or symbols visible)

  1. Select a Cottons cycle at 90 °C, without any laundry in the machine, to remove any manufacturing residue from the drum and tub then start the machine.

DAILY USE5.

5.1 Loading The Laundry

  1. Turn the water tap on.
  2. Connect the main plug to the main socket.
  3. Turn the knob to set a program. The washing machine will propose a temperature and automatically select the spin value provided for the program you have chosen.
    The selector knob can be turned either clockwise or anticlockwise.
    Position "Off" to reset program/switching OFF the machine.
    At the end of the program the selector dial must be turned to position "Off", to switch the machine off.
  4. Check and remove objects (if there are any) that could be trapped in the fold.

Technical illustration of hands assembling a mechanical component with a magnified inset showing the detail (no text or symbols present)

  1. Place the laundry in the drum, one item at a time, shaking them out as much as possible. (Refer to page 18 "WASHING HINTS")

  2. Close the door.

ELECTROLUX EWF12933 - Loading The Laundry - 2

CAUTION

Make sure that no laundry remains between the seal and the door.

Diagram of a door opening with a cross mark indicating a dislocation or removal (no text or symbols present)

5.2 Using Detergent And Additives

ELECTROLUX EWF12933 - Using Detergent And Additives - 1

IMPORTANT: Please read "Detergents Type and Quantity of Detergent" on page 19 before use.

  1. Detergent Dispenser Drawer

The detergent dispenser is divided into three compartments.

Technical diagram of a refrigerator interior with labeled parts and directional arrows indicating airflow or movement.

- ① Compartment "MAIN WASH" This compartment is used for detergent on all programs.

- [1] Compartment "PREWASH" This compartment is only used for detergent when a Prewash is selected.

- Compartment "SOFTENER" This compartment is used for fabric conditioner and starching agent.

ELECTROLUX EWF12933 - Using Detergent And Additives - 3

Detergent flap

Flap for powder or liquid detergent.

Two-step diagram showing a mechanical component being rotated, with no visible text or symbols.

- Position down : for liquid detergent.

- Position up : for powder detergent (factory setting).

ELECTROLUX EWF12933 - Using Detergent And Additives - 5

When you use the liquid detergent:

  • Do not use gelatinous or thick liquid detergents.
  • Do not put more liquid than the maximum level.
  • Do not set the "Prewash" phase.
  • Do not set the "Delay End".

  • Measure out the detergent and the fabric softener;

  • Pull out the dispenser drawer until it stops.

  • Measure out the amount of detergent required, pour it into the main wash compartment.

Line drawing of a hand inserting a device into a drawer with a plastic container (no text or symbols)

  • If you wish to carry out the "Prewash" phase, pour it into the compartment marked Ⓗ.
  • If required, pour fabric softener into the compartment marked “✿”.

Line drawing of a hand using a tool to adjust or install a mechanical component (no text or symbols present)

ELECTROLUX EWF12933 - When you use the liquid detergent: - 3

The amount used must not exceed the "MAX" mark in the drawer.

If you use thick softeners it is recommended to dilute with water.

- Close the drawer gently.

ELECTROLUX EWF12933 - When you use the liquid detergent: - 4

Residues of detergent, softener and water may remain in the dispenser. It is recommended to clean the dispenser regularly to remove any residue.

5.3 Options Setting

  1. If you want your laundry to be spun or use temperature different from the one proposed by the washing machine, pess the Spin "⑥" and the temperature " 🔍" touchpads repeatedly to change the spin speed and temperature. Press the option touchpads, if you want your laundry to be washed with special functions.

  2. Different functions can be combined which is dependent on the program selected.

  3. If an option is not compatible with the wash program selected, symbol “---” will flash on display along with buzzer sound.

  4. If you want to adjust washing time, press the "Time Manager (💡)" touchpad repeatedly to increase or decrease washing time. See Time Manager guide on page 12.

If you want to define the end of the washing program, press the "Delay End (💡)" touchpad repeatedly to choose your washing machine working time.

5.4 Starting A Cycle (▷II)

To start a program, press the Start/Pause touchpad. The corresponding pilot light will stop flashing and a default program duration will be displayed on the screen.

  • If you press any touchpad while a program is operating, symbol “---” will flash on display along with buzzer sound. (except Start/Pause touchpad)
  • If you turn the program selector knob to another program when the machine is working (except "Off" to switch off the machine), symbol "---" will flash on display along with buzzer sound to indicate a wrong selection. The machine will not perform the new selected program.

i After approx. 15 minutes from the start of a program:

  • The appliance will automatically adjust the selected program duration according to the type and size of the load.
  • The display will show adjusted program duration.

5.5 Interruption Of A Program

  • To pause, press Start/ Pause. The indicator will start flashing.
  • Press the Start/Pause again. The program will continue.

5.6 Changing A Program

Changing a running program is possible only by resetting it.

  • Turn the program selector knob to the position "Off" to cancel the program and to turn off the appliance.
  • Turn the program selector knob to the new program position and change any available options. Press Start/Pause to start the new program.

ELECTROLUX EWF12933 - Changing A Program - 1

The appliance will not drain the water (except programs; Vapour Refresh, Spin, Rinse + Spin).

5.7 Changing The Options

It may be possible to change some of the options after a wash program has started.

  1. Press the touchpad Start/Pause. The indicator will start flashing.
  2. If available change the options that you wish.
  3. Press Start/Pause again. The program will continue.

5.8 Opening The Door

While a program or the Delay End is operating, the appliance door is locked and the display shows the indicator “→0”. First, set the machine to PAUSE by pressing the “Start/Pause” touchpad. Wait until the door lock indicator “→0” goes off, then the door can be opened.

If the door lock indicator “→” does not disappear, this means that the machine is already heating and the water level is above the bottom edge of the door or the drum is turning. In this case the door CAN NOT be opened. If you need to open it, you must drain the water to open the door.

ELECTROLUX EWF12933 - Opening The Door - 1

In case of emergency please refer to "Emergency door opening" on page 27.

5.9 At The End Of The Program

  • The appliance stops automatically.
  • The acoustic signal will operate.
  • The display will show "0".
  • The indicator of the touchpad Start/Pause goes off.
  • The door lock indicator “→0” goes off.
  • Remove the laundry from the appliance. Make sure that the drum is empty.
  • Keep the door partly open, to prevent the mildew and odours.
  • Turn off the water tap.

ELECTROLUX EWF12933 - At The End Of The Program - 1

At the end of the program, the time remaining can suddenly decrease from 7 minutes or less to 0 due to the overestimated total program time during the load sensing phase. In some cases (with perfectly balanced load) the program time can be shorter than the time estimated after the load sensing phase is completed. This is a normal behavior of the machine and not a cause for concern as it does not compromise its performance.

5.10 When The Washing Program Is Completed, But There Is Water In The Drum (Option "Rinse Hold" or "Extra Silent" is used)

  • The drum turns regularly to prevent the creases in the laundry.
  • The indicator "Start/Pause" flashes to remind you to drain the water.
  • The door lock indicator “→0” is on. The door stays locked.

You must drain the water to open the door.

To drain the water:

  1. Press the "Start/Pause ▷" touchpad. The appliance drains the water and spins with the maximum spin speed for selected program.

Alternatively, before pressing the "Start/Pause" touchpad, you can press the "Spin Ⓤ" touchpad to change the spin speed. You can select "No Spin", if you want the machine to only drain the water.

  1. When the program is completed and the door lock indicator "→0" goes off, you can open the door.
  2. turn the program selector knob to the position "Off" to deactivate the appliance.

ELECTROLUX EWF12933 - To drain the water: - 1

NOTE:

After approximately 18 hours, if you do not press Start/Pause touchpad, the appliance will drain and spin automatically (except for "Wool" program).

5.11 AUTO Standby Function

The AUTO Standby mode automatically deactivates the appliance to decrease the energy consumption when:

- You do not press any buttons for 5 minutes before you press "Start/Pause".

  • All indicators and the display will switch off.
  • The indicator of the touchpad Start/Pause will flash slowly.

ELECTROLUX EWF12933 - AUTO Standby Function - 1

Press any touchpad to reactivate the appliance.

- 5 minutes after the washing program ends, if you do not deactivate the appliance, the energy saving function activates.

  • All indicators and the display will switch off.
  • The indicator of the touchpad Start/Pause will flash slowly.

ELECTROLUX EWF12933 - AUTO Standby Function - 2

Press any touchpad to reactivate the appliance.

  • Display will show the end of the last wash.
  • Press any touchpad again to show the last wash program.
  • Turn the selector knob to set a new wash program.

WASHING HINTS6.

6.1 Sorting The Laundry

Follow the wash code symbols on each garment label and the manufacturer's washing instructions. Sort the laundry as follows: whites, coloureds, synthetics, delicates, woollens.

6.2 Temperatures

90°CFor normally soiled white cottons and linen (e.g. teacloths, towels, tablecloths, sheets...).
60°C50°CFor normally soiled, colourfast garments (e.g. shirts, night dresses, pajamas....) in linen, cotton or synthetic fibres and for lightly soiled white cotton (e.g. underwear).
40°C30°C ColdFor delicate items (e.g. net curtains), mixed laundry including synthetic fibres and woollens bearing the label pure new wool, machine washable, non-shrink.

6.3 Before Loading The Laundry

  • Make sure that no metal objects are left in the laundry (e.g. hair clips, safety pins, pins).
  • Button up pillowcases, close zip fasteners, hooks and poppers. Tie any belts or long tapes.
  • Wash bras, pantyhose and other delicates in a mesh laundry bag, which you can purchase from your supermarket.

Diagram illustrating plant root and seedling methods for crop, including cutting, seeding, and feeding steps.

• Make sure that you wash lint collectors separately from lint producers.

  • Never wash whites and coloureds together. Whites may lose their "whiteness" in the wash.
  • New coloured items may run in the first wash; they should therefore be washed separately the first time.
  • Remove persistent stains before washing.
  • Rub particularly soiled areas with a special detergent or detergent paste. Treat curtains with special care. Remove hooks or tie them up in a bag or a net.

6.4 Maximum Loads

Recommended loads are indicated in the program charts. General rules:

Cotton, linen:drum full but not too tightly packed;
Synthetics:drum no more than half full;
Delicate fabrics and woollens:drum no more than one third full.

Washing a maximum load makes the most efficient use of water and energy. For heavily soiled laundry, reduce the load size.

6.5 Removing Stains

Stubborn stains may not be removed by just water and detergent. It is therefore advisable to treat them prior to washing.

Blood: treat fresh stains with cold water. For dried stains, soak overnight in water with a special detergent then rub in the soap and water.

Oil based paint: moisten with benzine stain remover, lay the garment on a soft cloth and dab the stain; treat several times.

Dried grease stains: moisten with turpentine, lay the garment on a soft surface and dab the stain with the fingertips and a cotton cloth.

Rust: oxalic acid dissolved in hot water or a rust removing product used in cold water. Be careful with rust stains which are not recent since the cellulose structure will already have been damaged and the fabric tends to hole.

Mould stains: treat with bleach, rinse well (whites and fast coloureds only).

Grass: soap lightly and treat with bleach (whites and fast coloureds only).

Ball point pen and glue: moisten with acetone (*), lay the garment on a soft cloth and dab the stain.

Lipstick: moisten with acetone (*) as above, then treat stains with methylated spirits. Remove any residual marks from white fabrics with bleach.

Red wine: soak in water and detergent, rinse and treat with acetic or citric acid, then rinse. Treat any residual marks with bleach.

Ink: depending on the type of ink, moisten the fabric first with acetone (*), then with acetic acid; treat any residual marks on white fabrics with bleach and then rinse thoroughly.

Tar stains: first treat with stain remover, methylated spirits or benzine, then rub with detergent paste.

(*) do not use acetone on artificial silk.

6.6 Detergents Type And Quantity Of Detergent

Low sudsing detergent is required for this washing machine to prevent oversudsing problems, unsatisfied washing result and harm to the machine. Low sudsing detergents designed for front load washing machines are labelled “Front Loading”, “high efficiency”, “HE”, such as Cold Power for Front Loaders or “Matic”.

Do not use wrong types of detergent, such as Top Loading, Handwash detergent or Soap-Based products in your frontload washing machine. This can result in excessive suds, longer cycle time, low spin speeds, poor rinsing and overloading of the motor.

Quantity of detergent to be used

The choice of detergent and use of correct quantities not only affects your wash performance, but also helps to avoid waste and protect the environment. Although biodegradable, detergents contain substances which in large quantities can upset the delicate balance of nature.

The choice and quantity of detergent will depend on ;

  • type of fabric (delicates, woollens, cottons, etc.);
    • the colour of clothes ;
  • size of the load ;
  • degree of soil ;
  • wash temperature ; and
  • hardness of the water used.

Water hardness is classified by so-called "degrees" of hardness.

Information on hardness of the water in your area can be obtained from the relevant water supply company, or from your local authority.

You may have to try using the detergent quantity as per manufacturers' instructions then compare the wash result to the list below and adjust the amount of detergent for your future washes accordingly.

Not enough washing powder causes:

• the washload to turn grey,
- greasy clothes.

Too much washing powder causes:

  • sudsing,
    • reduced washing effect,
  • inadequate rinsing.

Use less detergent if:

• you are washing a small load,
• the laundry is lightly soiled,
• large amounts of foam during washing.

INTERNATIONAL WASH CODE SYMBOLS7.

ELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 1

These symbols appear on fabric labels, in order to help you choose the best way to treat your laundry.

ELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 2Energetic washELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 3Delicate washELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 4Max. wash temperature 95 °CELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 5Max. wash temperature 60 °CELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 6ELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 7Max. wash temperature 40 °CELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 8ELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 9Max. wash temperature 30 °CELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 10ELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 11Hand washELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 12DO NOT wash at all
ELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 13BleachingELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 14Bleach in cold water DO NOT bleachELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 15
ELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 16IroningELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 17Hot iron max. 200 °CELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 18Warm iron max. 150 °CELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 19Lukewarm iron max. 110 °CELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 20DO NOT iron
ELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 21Dry cleaningELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 22Dry cleaning in all solventsELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 23Dry cleaning in perchlorethylene, petrol, pure alcohol, R 111 & R 113ELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 24Dry cleaning in petrol, pure alcohol and R 113ELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 25DO NOT dry clean
ELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 26DryingELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 27Flat TumbleELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 28Dry dustELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 29On clothes hangerELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 30High temperatureLow temperatureELECTROLUX EWF12933 - INTERNATIONAL WASH CODE SYMBOLS7. - 31tumble dry

CARE AND CLEANING8.

ELECTROLUX EWF12933 - CARE AND CLEANING8. - 1

WARNING! You must DISCONNECT the appliance from the electricity supply, before you can carry out any cleaning or maintenance work.

8.1 External Cleaning

Clean the appliance only with soap and warm water. Fully dry all the surfaces.

ELECTROLUX EWF12933 - External Cleaning - 1

CAUTION! Do not use alcohol, solvents or chemical products.

8.2 Descaling

The water we use normally contains lime. It is a good idea to periodically use a water softening powder in the machine.

Do this separately from any laundry washing, and according to the softening powder manufacturer's instructions.

This will help to prevent the formation of lime deposits.

8.3 After Each Wash

Leave the door open for a while. This helps to prevent mould and stagnant smells forming inside the appliance.

Keeping the door open after a wash will also help to preserve the door seal.

8.4 Maintenance Wash

With the use of low temperature washes it is possible to get a build up of residues inside the drum.

We recommend that a maintenance wash be performed on a regular basis.

To run a maintenance wash:

• The drum should be empty of laundry.
- Select the hottest cotton wash program.
- Use a normal measure of detergent, must be a powder with biological properties.

8.5 Cleaning The Dispenser Drawer

The washing powder and additive dispenser drawer should be cleaned regularly. Remove the drawer by pressing the catch downwards and by pulling it out. Flush it out under a tap, to remove any traces of accumulated powder.

Diagram illustrating three-step car interior cleaning procedure: hand holding a device, inspecting a component, and using a tool to adjust the interior.

To aid cleaning, the top part of the additive compartment should be removed.

Line drawing of two hands exchanging a card into a drawer (no text or symbols present)

8.6 Cleaning The Drawer Recess

Having removed the drawer, use a small brush to clean the recess, ensuring that all washing powder residue is removed from the upper and lower part of the recess. Replace the drawer and run the rinse program without any clothes in the drum.

Hand using a tool to switch internal components into an electrical outlet (no text or symbols visible)

8.7 Cleaning The Pump

i Regularly examine the drain pump and make sure that it is clean.

Clean the pump if:

• The appliance does not drain the water.
• The drum cannot turn.
• The appliance makes an unusual noise because of the blockage of the drain pump.
- The display shows an alarm code because of the problem with water drain.

ELECTROLUX EWF12933 - Cleaning The Pump - 1

WARNING!

  1. Disconnect the mains plug from the mains socket.

  2. Do not remove the filter while the appliance is operating. Do not clean the drain pump if the water in the appliance is hot. The water must be cold before you clean the drain pump.

To clean the drain pump:

  1. Open the drain pump door.

Line drawing of a hand holding a small rectangular object, possibly a device or component, with no visible text or symbols.

  1. Pull the flap down, then squeeze the legs on both sides of the cover together and pull out (as picture).

Line drawing of a hand holding a car seatbelt with a curved arrow indicating rotation (no text or symbols)

1 squeeze the legs on both sides

2 pull out

  1. Place a suitable water container below the recess of the drain pump to collect the water that flows out.

Press the two levers and pull forward the drainage duct to let the water flow out.

Technical diagram illustrating a mechanical assembly process with labeled components and motion arrows

  1. When the container is full of water, put the drainage duct back again and empty the container. Do step 3 again and again until no more water flows out from the drain pump.

Diagram illustrating a procedure for surface treatment with labeled steps and visual examples of tool application and cleaning.

  1. Pull back the drainage duct and turn the filter counter-clockwise to remove it.

Technical diagram showing two-step installation of a mechanical component, labeled with steps 1 and 2.

  1. Remove fluff and objects from the pump (if there are any).

Diagram showing a car interior with a camera lens and scattered coins, no text or symbols present

  1. Make sure that the impeller of the pump can turn. If this does not occur, contact the service centre.

Illustration of a hand using a tool to cut a circular component, with a magnified inset showing rotational motion (no text or symbols)

  1. Clean the filter under the water tap.

Line drawing of hands using a faucet to lift a mechanical component (no text or symbols)

  1. Put the filter back in the pump into the special guides. Make sure that you correctly tighten the filter to prevent leakages.

Line drawing of a hand inserting a cable into a device (no text or symbols)

  1. Put the flap back and close the drain pump door.

Line drawing of a hand adjusting a car seatbelt with an arrow indicating the angle (no text or symbols present)

8.8 Cleaning The Water Inlet Filter

If your water is very hard or contains traces of lime deposit, the water inlet filter may become clogged. It is therefore a good idea to clean it from time to time.

To clean the water inlet filters:

  1. Close the water tap.
  2. Remove the water inlet hose from the water tap.
  3. Clean the filter in the inlet hose with a stiff brush.

Illustration of hands using a tool to adjust a faucet handle (no text or symbols present)

  1. Remove the inlet hose behind the appliance.
  2. Clean the filter in the valve with a stiff brush or a towel.

Diagram of a washing machine showing internal tubing and component details (no text or symbols)

  1. Install the inlet hose again. Make sure that the couplings are tight to prevent leakages.

45°

  1. Open the water tap.

8.9 Frost Precautions

If the appliance is installed in an area where the temperature can be less than 0 °C, remove the remaining water from the inlet hose and the drain pump.

Emergency Drain

  1. Disconnect the main plug from the main socket. Turn off the water tap.
  2. Remove the water inlet hose.
  3. Remove the drain hose from the rear support and unhook it from sink or spigot.

Illustration showing two-step mechanical assembly: one with a coiled spring and tool, the other with a hand adjusting a threaded component (no text or symbols)

  1. Put the end of the drain and inlet hose in a container. Let the water flow out of the hoses.

Technical line drawing of a mechanical assembly with a base and clamped components (no text or symbols)

  1. When no more water flows, install the inlet hose and the drain hose again.

ELECTROLUX EWF12933 - Emergency Drain - 3

NOTE

Make sure that the temperature is more than 0 °C before you use the appliance again.

TROUBLESHOOTING9.

9.1 Possible Failures

Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer. Before contacting your local Service Centre, please carry out the checks listed below.

Once the problem has been eliminated, press the Start/Pause button to restart the program. If after all checks, the problem persists, contact your local Service Centre.

ELECTROLUX EWF12933 - Possible Failures - 1

WARNING! Deactivate the appliance before you do the checks.

Alarm Code:

E10The appliance does not fill with water properly.
E20The appliance does not drain the water.
E40The appliance door is open or not closed correctly. Please check the door!
E40The main supply is unstable. Wait until the main supply is stable.
E91No communication between electronic elements of the appliance. Switch off and switch on again.
Malfunction Possible cause => Solution
The washing machine does not start:· The door has not been closed. (Error code: E40) => Close the door firmly.
· The plug is not properly inserted in the power socket. => Insert the plug into the power socket.
· There is no power at the socket. => Please check your domestic electrical installation.
· The Start/Pause touchpad has not been pressed. => Press the Start/Pause touchpad.
· The “Delay End” has been selected. => If the laundry are to be washed immediately, cancel the “Delay End”.
· The Main supply is unstable. (If EHO appears in the display.) => Wait until the main supply is stable. Appliance will start automatically.
The machine does not fill the water:· The water tap is closed. (Error code: E 10) => Open the water tap.
· The inlet hose is squashed or kinked. (Error code: E 10) => Check the inlet hose connection.
· The filter in the inlet hose is blocked. (Error code: E 10) => Clean the water inlet hose filter.
· The door is not properly closed. (Error code: E40) => Close the door firmly.
The machine fills then empties immediately:· The end of the drain hose is too low. (Error code: E 10) => Refer to relevant paragraph in “water drainage” section.
The machine does not empty and/or does not spin:· The drain hose is squashed or kinked. (Error code: E20) => Check the drain hose connection.
· The drain pump is clogged. (Error code: E20) => Clean the drain filter.
· The option “Extra Silent” or “Rinse Hold” has been selected. => Press Start/Pause touchpad to drain the water or select spin program.
· The laundry is not evenly distributed in the drum. => Pause the machine and redistribute laundry manually.
There is water on the floor:· Too much detergent or unsuitable detergent (creates too much foam) has been used. => Reduce detergent quantity and use correct type of detergent (refer page 19).
· Check whether there are any leaks from one of the inlet hose fittings. It is not always easy to see this as the water runs down the hose; check to see if it is damp. => Check the water inlet hose connection.
· The drain hose is damaged. => Call Service.
Unsatisfactory washing results:· Too little detergent or unsuitable detergent has been used. => Increase detergent quantity or use different detergent (refer page 19).
· Stubborn stains have not been treated prior to washing. => Use commercial products to treat the stubborn stains.
· The correct temperature was not selected. => Check if you have selected the correct temperature.
· Excessive laundry load. => Reduce load.
The door will not open:· The program is still running. => Wait until the end of cycle.
· There is water in the drum. => You must drain the water to open the door (refer “Opening The Door” on page 16).
· This problem may be caused by a failure of the appliance. => Contact Service. If you need to open the door, please read carefully “Emergency door opening” on next page.
The machine vibrates or is noisy:· The transit bolts and packing have not been removed. => Check the correct installation of the appliance.
· The support feet have not been adjusted. => Check the correct levelling of the appliance.
· The laundry is not evenly distributed in the drum. => Pause the machine and redistribute laundry manually.
· There is very little laundry in the drum. => Load more laundry.
· Unstable floors eg. wooden floors. => Refer to relevant paragraph in “Positioning” section.
Cycle time longer than displayed:· Detergent over dose. => Reduce the detergent quantity or use another one. (Refer page 19 “Detergents Type And Quantity Of Detergent”).
· Machine unbalance. => Redistribute laundry manually in the drum and start the spin phase again.
The cycle is shorter than the time displayed.· The appliance calculated a new time according to the laundry load.
Spinning starts late or the machine does not spin:· The electronic unbalance detection device has cut in because the laundry is not evenly distributed in the drum. The laundry is redistributed by reverse rotation of the drum.This may happen several times before the unbalance disappears and normal spinning can resume. If, after 10 minutes, the laundry is still not evenly distributed in the drum, the machine will not spin. In this case, redistribute the load manually and select the spin program. => Pause the machine and redistribute laundry manually.
The machine makes an unusual noise:· Machine not installed properly. => Make sure the levelling of the appliance is correct. Refer to “Installation”.
· Transit bolts or packaging not removed. => Make sure that the packaging and/or the transit bolts are removed. Refer to “Unpacking”.
· The load may be too small. => Add more laundry in the drum.
No water is visible in the drum:· Machines based on modern technology operate very economically using very little water without affecting performance.

9.2 Emergency Door Opening

In case of power failure or appliance failure, the appliance door remains locked. The wash program continues when power is restored. If the door remains locked in case of failure, it is possible to open it using the emergency unlock feature.

Before opening the door:

ELECTROLUX EWF12933 - Before opening the door: - 1

WARNING!

Make sure that the water temperature and the laundry are not hot. Wait until they cool down if necessary.

ELECTROLUX EWF12933 - WARNING! - 1

WARNING!

Make sure that the drum is not rotating. Wait until the drum stops rotating if necessary.

ELECTROLUX EWF12933 - WARNING! - 1

WARNING!

Make sure that the water level inside the drum is not too high. If necessary, perform an Emergency Drain (see page 24).

To open the door proceed as follows:

  1. Turn the program selector dial to "Off" switch the appliance off.
  2. Disconnect the mains plug from the mains socket.
  3. Open the filter flap.
  4. While pulling the emergency unlock strap (red strap) downward, pull the door handle to open the door.

Diagram illustrating a sewing process with labeled steps and magnified views of the device's cutting tool.

  1. Take out the laundry.
  2. Close the filter flap.

ELECTROLUX EWF12933 - To open the door proceed as follows: - 2

If you are unable to identify or solve the problem, contact our service centre.

Before calling service centre, make a note of the model, serial number and purchase date of your machine: the Service Centre will require this information.

Technical diagram of a mechanical component with labeled parts and an inset showing a barcode or identifier.

TECHNICAL DATA10.

Dimensions (Height / Width / Depth)85 X 60 X 66.9 cm
Power supply (Voltage / Frequency)220-240 V / 50 Hz
Total power absorbed2100 W
Minimum fuse protection 10 A
Water supply pressure (Maximum / Minimum)0.8 MPa / 0.05 MPa
Maximum dry clothes capacityEWF12033 EWF12933
Cottons10 Kg9 Kg
Mixed4 Kg4 Kg
Delicates4 Kg4 Kg
Bedding3 Kg3 Kg
Wool2 Kg2 Kg
Energy Saver10 Kg9 Kg
Baby Care4 Kg4 Kg
Quick 181.5 Kg1.5 Kg
Spin10 Kg9 Kg
Rinse + Spin10 Kg9 Kg
Vapour Refresh1.5 Kg1.5 Kg
Spin speed (Maximum / Minimum)1200 rpm / 400 rpm

INSTALLATION11.

11.1 Unpacking

ELECTROLUX EWF12933 - Unpacking - 1

CAUTION!

All transit bolts and packing must be removed before using the appliance.

You are advised to keep all transit devices so that they can be refitted if the machine ever has to be transported again.

  1. Use gloves. Cut and remove four cut out straps as shown.

Illustration of a cabinet with hinged edges and a magnified inset showing hand holding a tool (no text or symbols)

  1. Remove the carton box. Remove the polystyrene packaging materials. Remove the plastic bag which cover the machine.

Diagram of a washing machine with internal components and airflow arrows indicating motion (no text or symbols)

  1. Open the door. Remove the polystyrene piece from the door seal and all the items from the drum.

Diagram illustrating the process of washing machine installation, showing steps from fan opening to mechanical assembly.

  1. Put one of the polystyrene packaging elements on the floor behind the appliance. Carefully put down the appliance with the rear side on it. Make sure not to damage the hoses.

Line drawing of a person using a ladder to lift a washing machine, with an arrow indicating the motion (no text or symbols present)

  1. Remove the polystyrene base.

  2. Pull up the appliance in vertical position.

Technical diagram showing a hand pressing down on a mechanical component with labeled parts 1 and 2

  1. Remove the power supply cable and the drain and inlet hoses from the hose holders (A) on the rear of the appliance.

Technical diagram showing a mechanical assembly with labeled component A, including a close-up of a threaded component inserted into a housing.

  1. Remove the three transit bolts.

  2. Pull out the plastic spacers.

Diagram showing mechanical assembly of a washing machine with labeled parts and motion arrows

  1. Put the plastic caps in the holes. You can find these caps in the user manual bag.

Technical diagram showing three-step installation of a washing machine with labeled parts and tool tips

11.2 Positioning

It is important that your washing machine stands firm and leveled on the floor to ensure correct operation. The appliance must not be installed behind a lockable door, a sliding door or a door with a hinge on the opposite side to avoid restricting the washing machine door.

Use a spirit level on the top and side of the washing machine to check the levels.

Line drawing of a washing machine with a close-up inset showing a component (no text or symbols)

If you do not have a spirit level, as a guide use the edge of a door frame, cupboard or bench to check that the washing machine is leveled.

Loosen or tighten the feet to adjust the level. A correct adjustment of the appliance level prevents vibration, noise and the movement of the appliance when in operation.

Mechanical assembly diagram showing a wrench and nut assembly with an inset close-up of the component (no text or symbols)

When the washing machine is levelled, try to rock it from corner to corner. If it does rock, adjust the legs again until it is levelled and does not rock.

Diagram showing two scenarios of washing machines, one without a prohibition sign and the other with a checkmark.

Never place cardboard, wood or similar materials under the machine to compensate for any unevenness in the floor. Install the machine on a flat hard floor. Make sure that air circulation around the machine is not impeded by carpets, rugs etc.

Check that the machine does not touch the wall or cupboard units.

11.3 Water Inlet

Connect the water inlet hose to a tap with 3/4" BSP thread.

Use the hose supplied with the washing machine. DO NOT USE OLD HOSES.

The other end of the inlet hose which connects to the machine can be turned in any direction.

Simply loosen the fitting, rotate the hose and retighten the fitting, making sure there are no water leaks.

Diagram illustrating a water tap and pipe installation with labeled components and directional arrows indicating flow or movement.

The inlet hose must not be lengthened. If it is too short and you do not wish to move the tap, you will have to purchase a new, longer hose specially designed for this type of use.

11.4 Water Drainage

The end of the drain hose can be positioned in three ways:

- Hooked over the edge of a sink using the plastic hose guide supplied with the machine.

Diagram of a pipe fitting with a valve, showing mechanical components and a magnified view (no text or labels)

In this case, make sure the end cannot come unhooked when the machine will be emptied.

This could be done by tying it to the tap with a piece of string or attaching it to the wall.

- In a sink drain pipe branch. This branch must be above the trap so that the bend is at least 60 cm above the ground.

- Directly into a drain pipe at a height of not less than 60 cm and not more than 90 cm.

The end of the drain hose must always be ventilated, i.e. the inside diameter of the drain pipe must be larger than the outside diameter of the drain hose.

The drain hose must not be twisted or curled. Run it along the floor; only the part near the drainage point must be raised.

Diagram of a household air purification system with washing machine, pump, and funnel components labeled in centimeters

For the correct functioning of the machine, the drain hose must remain hooked on the proper support piece situated on the top part of back side of the appliance.

11.5 Electrical Connection

This machine is designed to operate on a 220-240 V, single-phase, 50 Hz supply.

"An incorrect power supply may void your warranty."

Check that your domestic electrical installation can take the maximum load required (2.1 kW), also taking into account any other appliances in use.

ELECTROLUX EWF12933 - Electrical Connection - 1

CAUTION!

Connect the machine to an earthed socket outlet.

The manufacturer declines any responsibility for damage or injury through failure to comply with the above safety precaution.

Should the appliance power supply cable need to be replaced, this shall be carried out by our Service Centre.

When the appliance is installed, the power supply cable must be easily accessible.

If this appliance is supplied from a cord extension set or electrical portable outlet device, the cord extension set or electrical portable device must be positioned so that it is not subject to splashing or ingress of moisture.

ENVIRONMENT CONCERNS12.

12.1 Packaging Materials

ELECTROLUX EWF12933 - Packaging Materials - 1

The materials marked with the symbol 🌐 are recyclable.

gt; PE lt; = polyethylene gt; PS lt; = polystyrene gt; PP lt; = polypropylene

This means that they can be recycled by disposing them properly in appropriate collection containers.

12.2 Old Machine

Use authorized disposal sites for your old appliance. Help to keep your country tidy!

The symbol 📄 on the product or on its packaging indicates that this product may not be treated as household waste.

Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment.

By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product.

For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

12.3 Ecological Hints

To save water, energy and to help protect the environment, we recommend that you follow these tips:

  • Normally soiled laundry may be washed without prewashing in order to save detergent, water and time (the environment is protected too!).
  • The machine works more economically if it is fully loaded.
  • With adequate pre-treatment, stains and limited soiling can be removed; the laundry can then be washed at a lower temperature.
    • Measure out detergent according to the water hardness, the degree of soiling and the quantity of laundry being washed.

WE'RE THINKING OF YOU

2.1 Komponen

11 Baut Transit
12 Kabel Listrik
13 Baut Transit + Penyangga Selang
14 Selang Asupan Air
15 Selang Pembuangan Air
16 Kaki Penyesuaian Kedataran (Belakang)

ELECTROLUX EWF12933 - Komponen - 1

ELECTROLUX EWF12933 - Komponen - 2

PERHATIAN!

Semua baut transit (3 potong) harus dikeluarkan sebelum mesin ini digunakan.

2.2 Aksesoris

- Tutup Plastik

ELECTROLUX EWF12933 - Aksesoris - 1

1) Vapour option can be combined with temperature 40 to 90 °C only.

Touchpad "Pracuci ( ⊥ )"

Touchpad "Time Manager ( 📋 )"

Mengaktifkan/Menonaktifkan Bel Akhir Pencucian

PENGGUNAAN SEHARI-HARI5.

5.1 Memuat Cucian

Technical diagram of a refrigerator interior with labeled parts and icons

i CATATAN

8.7 Membersihkan Pompa

Technical diagram illustrating a mechanical assembly process with labeled components and motion arrows

  1. Bersihkan filter di bawah keran air.

Line drawing of hands using a tool to adjust or install a mechanical component (no text or symbols present)

8.8 Membersihkan saringan Masukan Air

  1. Lepaskan selang masukan di belakang mesin.
  2. Bersihkan filter di dalam katup dengan sikat kaku atau handuk.

Diagram of a washing machine showing internal components and wiring, with two magnified views of the valve assembly (no text or labels present)

DATA TEKNIS10.

Dimensi (Tinggi / Lebar / Panjang)85 X 60 X 66.9 cm
Catu daya (Tegangan / Frekuensi)220-240 V / 50 Hz
Total daya yang diserap2100 W
Perlindungan sekring minimal 10 A
Tekanan pasokan air (Maksimum / Minimum)0.8 MPa / 0.05 MPa
Beban maksimum(Pakaian kering)EWF12033 EWF12933
Cottons10 Kg9 Kg
Mixed4 Kg4 Kg
Delicates4 Kg4 Kg
Bedding3 Kg3 Kg
Wool2 Kg2 Kg
Energy Saver10 Kg9 Kg
Baby Care4 Kg4 Kg
Quick 181.5 Kg1.5 Kg
Spin10 Kg9 Kg
Rinse + Spin10 Kg9 Kg
Vapour Refresh1.5 Kg1.5 Kg
Kecepatan Peras (Maksimum / Minimum)1200 rpm / 400 rpm

PEMASANGAN11.

11.1 Membongkar Kemasan

Illustration of a cabinet with three panels, showing a magnified view of the interior panel (no text or symbols present)

  1. Lepaskan alas polistirena.

Technical diagram showing a hand pressing down on a mechanical component with labeled parts 1 and 2

11.2 Penempatan

gt; PE lt; = polyethylene gt; PS lt; = polystyrene gt; PP lt; = polypropylene

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Product information

Brand : ELECTROLUX

Model : EWF12933

Category : Washing machine