Journey 12000mAh - Power bank Lamax - Free user manual and instructions

Product Type	Portable Power Bank
Brand	Lamax
Model	Journey 12000mAh
Capacity	12000 mAh (44.4 Wh)
Input Port	Micro USB 5V/2A
Output Port 1	USB-A 5V/2.1A
Output Port 2	USB-A 5V/1A
Total Output	Up to 2.1A
Charging Time (Power Bank)	Approx. 6 hours with 2A charger
Dimensions	137 x 68 x 17 mm
Weight	270 g
LED Indicator	4 LEDs for battery level
Power Button	Yes, for checking battery level
Cell Type	Lithium-ion polymer
Operating Temperature	0°C to 45°C
Storage Temperature	-20°C to 60°C
Protection Features	Overcharge, overdischarge, overcurrent, short circuit
Compatible Devices	Smartphones, tablets, cameras, and other USB devices
Cleaning	Wipe with a dry, soft cloth. Do not use liquids.
Safety	Do not expose to water or high temperatures. Do not disassemble.
Spare Parts	Not available separately. Contact Lamax support for issues.
Warranty	2 years from purchase date

Frequently Asked Questions - Journey 12000mAh Lamax

How do I check the battery level of the Journey 12000mAh?

Press the power button on the side. The four LED indicators will light up to show the current charge level: 1 LED = 0-25%, 2 LEDs = 25-50%, 3 LEDs = 50-75%, 4 LEDs = 75-100%.

Can I charge my phone and the power bank at the same time?

Yes, the Journey supports pass-through charging. While the power bank is being charged via the micro USB input, you can connect a device to one of the USB output ports to charge it.

How long does it take to fully charge the power bank?

Using a 5V/2A charger, it takes approximately 6 hours to fully charge the Journey 12000mAh. Charging time may vary based on the charger used.

How many times can I charge my smartphone with this power bank?

Assuming a typical smartphone battery of 3000mAh, with an efficiency of about 80%, you can expect around 3 full charges. Actual number depends on the device and usage.

Is it safe to leave the power bank plugged in overnight?

Yes, the Journey has overcharge protection. Once fully charged, the charging circuit automatically stops to prevent damage. However, for best battery life, unplug once charged.

What devices are compatible with this power bank?

Any device that charges via USB-A is compatible, including smartphones, tablets, Bluetooth headphones, cameras, and more. The output is up to 2.1A per port, suitable for most devices.

Can I use the power bank while it is raining?

No, the Journey is not waterproof. Keep it away from water or moisture to avoid damage. Do not use in heavy rain or wet conditions.

What should I do if the power bank stops charging my device?

First, check the cable and the device. If the problem persists, try pressing the power button to wake the power bank. If still not working, the power bank may be discharged; charge it fully and try again. If issues continue, contact Lamax support.

How should I clean the power bank?

Use a soft, dry cloth to wipe the exterior. Do not use any liquids, solvents, or abrasive cleaners. Ensure the ports are free from dust and lint.

Can I take the Journey 12000mAh on an airplane?

Yes, power banks under 100 Wh (which this one is) are generally allowed in carry-on luggage. The Journey 12000mAh is rated at 44.4 Wh, so it is airline-safe but always check with your airline.

USER MANUAL Journey 12000mAh Lamax

1 2 × USB-A output
2 USB-C input / output
3 LED charge status indicator
4 LED solar charge indicator
5 Solar panel
6 Flashlight
7 Rubber port cover
8 Strap attachment point
9 button

Charging the powerbank

Charge the powerbank before using it for the first time. Plug the included power cord into the USB charger and plug the other end into the USB-C connector.

The device can also be charged via the solar panel. A green LED indicates that solar charging is activated. This method is much slower than via the cable.

Charging other devices with the powerbank

A total of 3 outputs are available for charging: 2 × USB-A, 1 × USB-C. If you charge more than one device at a time, the charging speed is automatically distributed to all the devices being charged.

Note: For optimal results and charging speed, use the original manufacturer's cable for your mobile device or the cable that comes included.

Battery status indicator

The powerbank's charge status is indicated by 4 blue LEDs.

Press the ⏻ button to display the current charge status of the powerbank.

Flashlight

To switch on the flashlight, hold down the ⏻ button. Press the ⏻ button to switch between 4 light modes: strong, weak, SOS, strobe. To switch the flashlight off again, hold down the ⏻ button.

Box contents

- LAMAX Journey 12000mAh powerbank

- Charging data cable – USB-A -> USB-C

- Strap and carabiner

Specifications

Battery	12000 mAh Lithium-polymer (44.4 Wh)
Fast charging	up to 20 W
Simultaneous charging	up to 3 devices at once
Input	USB-C: 5 V - 3 A;9 V - 2 A
Output	USB-A (2x): 5 V - 3 A;9 V - 2 A;12 V - 1.5 A USB-C: 5 V - 3 A;9 V - 2.22 A;12 V - 1.67 A
Charging time (cable)	3 hours
Solar panel	1.8 W
LED Flashlight	3 W (full panel, 18 LED)4 lighting modes (strong, weak, SOS, strobe)
Degree of protection	IP65
Dimensions	170 × 86 × 22 mm
Weight	332 g

Carefully read the enclosed safety instructions.

The latest version of the manual can be found at this link:

https://www.lamax-electronics.com/downloads/lamax-journey-12000mAh/LAMAX_Journey_12000mAh_manual.pdf

CE RoHS

LAMAX LAMAX Journey 12000mAh

https://www.lamax-electronics.com/downloads/lamax-journey-

12000mAh/LAMAX_Journey_12000mAh_manual.pdf

CE RoHS

LAMAX LAMAX Journey 12000mAh

https://www.lamax-electronics.com/downloads/lamax-journey-

12000mAh/LAMAX Journey 12000mAh manual.pdf

CE RoHS

LAMAX LAMAX Journey 12000mAh

https://www.lamax-electronics.com/downloads/lamax-journey-

12000mAh/LAMAX Journey 12000mAh manual.pdf

CE RoHS

LAMAX LAMAX Journey 12000mAh