EWE361KX-DWB5 - Chauffe-eau et ballon d'eau chaude ELECTROLUX - Free user manual and instructions

Product Type	Instantaneous Electric Water Heater
Brand	Electrolux
Model	EWE361KX-DWB5
Dimensions (W x H x D)	220 x 401 x 90 mm
Net Weight	1.5 kg (No Pump), 2.0 kg (DC Pump), 2.5 kg (AC Pump)
Power Supply	220-240 V AC, 50/60 Hz
Power Rating	2.4 kW to 6.0 kW (depending on model)
Minimum Water Flow Rate	2.0 L/min (2.2 L/min for 4.8 kW, 2.5 L/min for 6.0 kW)
Maximum Water Pressure	6.0 bar (0.6 MPa)
Water Connection	1/2" BSP single point
Safety Features	Built-in ELCB (Earth Leakage Circuit Breaker), Double-action thermostat, Automatic cut-off at over 15 mA leakage, Dry burn protection
Handshower Spray Patterns	5 patterns: Standard, Jumbo, Soothe, Mix, Marriage
Pump Type	AC pump or DC pump (model dependent); also available without pump
Installation Requirements	Minimum 1.5 m above floor; hardwired via double-pole switch; earth connection mandatory
Maintenance	Test ELCB monthly; clean mesh filter regularly; clean handshower holes weekly
Included Accessories	Handshower, Slider rail, Shower holder, Soap tray, PVC hose, 3-in-1 stop valve

Frequently Asked Questions - EWE361KX-DWB5 ELECTROLUX

What is the minimum installation height for this water heater?

The Electric Water Heater should be mounted at least 1.5 m above the bathroom floor for proper operation.

What electrical specifications are required?

The unit requires a 220-240 V AC, 50/60 Hz supply and must be connected via a double-pole switch with a contact gap of at least 3 mm. Use a dedicated MCB and appropriate cable size (e.g., 2.5 mm² for up to 4.8 kW, 4 mm² for 6.0 kW).

How do I test the ELCB safety device?

Press the TEST button on the unit. The power should cut off and both LED indicators should go off. Then press RESET to restore power. Perform this test at least once a month.

Why is the water flow too slow or the heater not turning on?

The heater requires a minimum flow rate of 2.0 L/min to activate. If flow is insufficient, check that the 3-in-1 stop valve is fully open and the mesh filter is not blocked. For pump models, the booster pump can help increase flow.

How do I adjust the water temperature?

Turn the Temperature Control Knob clockwise for hotter water. If the water is not hot enough at the MAX setting, reduce the water inflow using the flow regulator on the 3-in-1 stop valve.

How should I clean the handshower?

Clean the handshower head holes with a soft brush once a week to prevent clogging. Do not use harsh chemicals or sharp objects.

What is the booster pump function for?

On pump models, the booster pump can be activated via the pump button to increase incoming water flow when the pressure is too low to trigger the flow sensor. It automatically turns off if flow cannot be maintained.

What safety features does this water heater have?

It includes a built-in ELCB that cuts power on earth leakage over 15 mA, a double-action thermostat that cuts power on overheat, and dry burn protection if the tank is not filled with water.

How do I maintain the filter?

Regularly clean the mesh filter and the built-in filter inside the 3-in-1 stop valve. Remove the cap, flush the strainer with water, and reattach carefully aligning the internal strainer.

What should I do if the red power indicator stays on when water is off?

Immediately switch off the mains supply and contact Electrolux Consumer Care. Do not attempt to repair the unit yourself; it requires specialized service.

USER MANUAL EWE361KX-DWB5 ELECTROLUX

3.1 Select a suitable position in the bathroom.
3.2 Remove the screw (A) at the bottom of the Electric Water Heater. (Fig. 2)
3.3 Remove the Front Cover from the bottom and then lift up the front cover.
3.4 Mark 3 Screw points of the Heater Base on the wall. The Electric Water Heater position should be 1.5m above the bathroom floor. (Fig. 2)
3.5. Slider Bar Accessories: Mark 2 screw points of the Slider Rail beside the Electric Water Heater.
It is recommended that the top of the portion is in level with the top of Electric Water Heater. (Fig. 3 & 3a)
Bracket Accessories: Open the Shower Holder cover, mark 2 screw point of the Shower Holder beside the Electric Water Heater. It is recommended that the top of the portion is in level the top Electric
Water Heater. After screw the Shower Holder, put back the shower holder cover. (Fig. 3b)
3.6 Use 6mm diameter drill and make the wall plug holes in depth of 34mm, for mount the Electric Water Heater.
3.7 Insert the wall plugs and mount the Electric Water Heater firmly in position with the screws provided
3.8 Insert the Shower Holder and Soap Tray into the Slider Rail
3.9 Insert the Rail Bracket to both end of the Slider Rail Bar
3.10 Remove the cap from the Rail Bracket and screw the Bracket to marked position.
Replace the cap. (Fig. 3)

Fig. 3C

1. PARTS IDENTIFICATION
   

1. PLUMBING PROCEDURE
   
   4.1 Connect the 3 in 1 Stop Valve to the Water Inlet with washer. Use correct tools to tighten and be careful not to over tighten and damage the plastic nut.
   4.2 Connect the incoming water piping to the 3 in
   1 Stop Valve (1/2" BSP).
   Make sure to put the Mesh Filter between 3 in 1 Stop Valve and incoming water piping.
   4.3 If in any case, the 3 in 1 Stop Valve is not use c
   omitted, make sure to put the Mesh Filter between the Electric Water Heater inlet pipe
   between the Electric Water Heater inlet pipe and incoming water pipe.
   4.4 Turn on the water mains to drain out all plumb
   dirts before connecting the water supply to the Electric Water Heater, the water supply to the
   Electric Water Heater, the water supply to the Electric Water Heater must be free from mud a
   dirt.
   WARNING!
   5.1 This Electric Water Heater must be earthed. Improper grounding could cause
   cattered, improper grounding could cause electrical shock.
   5.2 Remember to SWITCH OFF the power supply before carrying out any electrical work
   supply before carrying out any electrical work. 5.3 Refer to TABLE 1 for the correct cable size.
   5.4 Use double insulation cable of over 2.5mm ^2 for 2.4kW, 2.5kW, 2.8kW, 4.5kW, 4.8kW models
   for 2.4kW, 3.5kW 3.8kW, 4.5kW 4.6kW models and 4mm² for 3.6kW and 6.0kW model.
   5.5 Lead the power cable from MCB to a
   "ON/OFF" double pole Linked Switch having a contact separation of at least 3mm in all poles.
   outside the bathroom, then lead a cable to the
   terminal block inside the Electric Water Heater. (Fig. 4)
   FIG. 4 PROCEDURE
   5.6 Insert the wall embedded cable through
   Side Entry 'A' by cutting a hole at the source cord rubber holder and lead the cable to
   Cable Bracket 'B'. (Fig. 6)
   Always KEEP the water supply to the Electric Water
   Heater free from mud and dirt at all time during usage
   IMPORTANT
   THE HEATER TANK MUST BE FILLED UP WITH
   WATER BEFORE TURNING ON THE POWER SUPPLY TO PREVENT ANY DRY PURNT DAMAC
   SOPPLE TO PREVENT ANY DRY BORNT DAMAS TO THE HEATING ELEMENT.
   4.5 Connect the Hose and Handshower to the
   outlet of Electric Water Heater, be sure to put in the
   Washer in between the connection. (Fig. 2)
   4.6 Hook the Handshower to the Slider Rail
   Shower Holder and adjust to your ideal position 4.7 Check if www.waterlookers
   4.7 Check if any water leakage 4.8 Do not use sealing tape du
   No. 20 not and sealing tape during piping installation.
   WARNING!
   4.9 THE WATER INLET AND OUTLET MUST BE
   INSTALLED CORRECTLY, OTHERWISE ELECTRIC WATER HEATER WILL NOT FUNCTION
   4.10. DO NOT APPLY PLUMBING CEMENT ON
   4.10 DO NOT APPLET PLUMBING CEMENT ON CONNECTION WHENEVER NECESSARY USE
   ONNECTION. WHENEVER NEEDS ONLY THREAD OR SEALING TAPE.
   5.7 Connect the cable as following: (Fig. 5)
   BROWN OF RED --LIVE (L) BLUE or BLACK --NEUTRAL (N)
   GREEN or GREEN/YELLOW --EARTH (⊕)
   5.8 Clamp the cable to the correct position
   Technician need to confirm the wire before installation.
   CHECK IF THE WIRING CONNECT CORRECT and replace the cover
   5.9 When putting back the Front Cover
   please take note of the procedure shown below
   -Ensure the position is correct, turn the Temperature Control Knob Insert to OFI
   position as shown in Fig.A (At the Heater Base)
   Install the Front Cover, turn the Temperature Control Knob to OFF position to align with the
   VR shaft as shown in Fig.B (At the Front Cover)
   5.10 Fix the Temperature Control Knob and screw 'A' (Fig. 2).

2. ELECTRICAL INSTALLATION

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2. SAFETY INFORMATION

WARNING!

2.1 Products manufactured by Electrolux are safe provided they are installed, used and maintained in good working order in accordance with our instructions and recommendations. Always refer to this manual if you have any doubt.

2.2 The Electric Water Heater must be earthed. Improper grounding could cause electrical shock

2.3 If any of the following conditions occur as shown below, immediately switch off the power supply and contact the Electrolux Consumer Care Center. Never attempt to repair the Electric Water Heater yourself:

. If the Electric Water Heater begins to make an odd noise, smell or smoke. . If ELCB trips and Electric Water Heater Indicator does not light up.

- Water temperature cannot be controlled. - If the Electric Water Heater shows signs of a distinct change in performance.

- If water leaks from inside. 2.4 If the Red (POWER) Indicator does not go off when you turn off the water, switch OFF the mains supply and contact Electrolux Consumer Care Centre for repair service. Special skill is

required for repairing

NEVER try to repair the unit by yourself. 2.5 For Pump Model, it is highly recommended to connect the Water Inlet Connection to tank storage supply, otherwise it may cause damage to the Pump Motor.

2.7 During lightning/thunder, switch off the power supply to the Electric Water Heater in advance to protect the Electric Water Heater against possible damage.

2.8 The earth continuity conductor of the electrical installation must be effectively connected to all exposed metal parts of other appliances and services in the room, which in the Electric Water Heater is to be installed to conform to local regulations and ensure proper earthing/grounding for ELCB to be effective.
2.9 WARNING: Metallic / chromed hose and conductive control valve shall not be used.
NOTE: When removing the Electric Water Heater from package, a small amount of water may be found inside. This is normal as the Electric Water Heater is tested during manufacturing process.

CAUTION

2.10 Installation must be carried out by a qualified personnel and in compliance local authority regulations.

2.11 This Electric Water Heater must be permanently connected to the direct main line supply. A plug and socket is not recommended to be used.

2.12 For the correct size of wire conductor corresponding to different electrical loadings, please refer to Table 1.

2.13 This Electric Water Heater operates at a minimum water flow rate of 2.0 litre/min (2.2 €/Min for 4.8kW & 2.5 €/min for 6.0kW model only) and maximum working pressure of 6 bars. For direct connection from the water tank, the Electric Water Heater must have an installation minimum 1.0mbelow the water tank.

2.14 The Electric Water Heater will not function if there is insufficient water flow (min 2.0 litre/min / 2.2 €/Min for 4.8kW & 2.5 €/min for 6.0kW model only) to trigger the flow switch.

2.15 The built-in ELCB will automatically cut off the power supply in case there is a current leakage over 15mA.

2.16 The thermostat will automatically cut off the power supply if it has sensed an abnormal rise in water temperature.

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1. ELECTRICAL INSTALLATION (CONT'D)
   

METHOD OF ALIGNMENT WHEN REPLACING FRONT COVER

6. TABLE 1 - CABLE SIZE TABLE

Voltage (AC)	Power (kW)	Current (A)	Conductor Size (csa)			On/ Off Switch (A)	Fuse / MCB (A)
			mm3	Conduit Cable	Flexible Cable
220V ~ 50/60 Hz	2.4	10.9	2.5	7 / 0.87mm	50 / 0.25 mm	20	20
	3.5	15.9	2.5	7 / 0.87mm	50 / 0.25 mm	20	20
	3.8	17.3	2.5	7 / 0.87mm	50 / 0.25 mm	20	20
	4.5	20.5	2.5	7 / 0.87mm	50 / 0.25 mm	32	32
	4.8	21.8	2.5	7 / 0.87mm	50 / 0.25 mm	32	32
	6.0	27.3	4.0	7 / 0.85mm	56 / 0.30 mm	32	32
240V ~ 50/60 Hz (Malaysia Model)	3.6	15.0	4.0	7 / 0.85mm	56 / 0.30 mm	20	20

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7. TEST RUN

7.1 Tum on the water supply and 3 in 1 Stop Valve, the water will flow through the Handshower.

7.2 Switch on the power supply. The 3 LED Indicator light shall run ON/OFF 3 times in sequences to indicate the set are self checking.

If the Electric Water Heater is not earthed properly, the Earth Led indicator light will OFF, during usage or standby. Earth Led indicator light also OFF if Live & Neutral reverse connection.

7.3 Turn the Temperature Control Knob to 'ON', the Red indicator light (HEATER POWER) will turn on, (ELCB/Power Led indication are combine Led indicator light- ELCB is GREEN & Power is RED) hot water will flow out within a few seconds. The more Temperature Control Knob being turned in clockwise direction, the hotter is the water.

7.4 The Electric Water Heater might not be hot enough even at the 'MAX' position if incoming water supply from the mains is too cold or the pressure of water is too high. In this case, you may adjust the 3 in 1 Stop Valve to reduce the water inflow in order to get the desired showering temperature.

(Recommended flow rate of below 6 litre/min) 7.5 Check the Buill-in ELCB as following: - Press the "TEST" Button, the Buill-in ELCB should trip and cut off the power supply, ELCB and Power Indicators should light off. -Press the "RESET" Button, the 3 LED Indicator light shall run ON/OFF 3 times in sequences to indicate self checking as in 7.2 above and the Electric Water Heater should resume normal function, the Green LED Indicator should light on. If procedures stated above prevailed, the ELCB is functioning in normal condition.

7.6 The height and direction of Shower Holder are adjustable by releasing the shower holder knob clockwise and anticlockwise.
7.7 Move the Handshower to the desired angle. A ratchet mechanism in the Shower Holder will hold the Handshower in selected position.

7.8 It is unnecessary to turn the Temperature Control Knob to "OFF" position when the Instant Hot Shower is not in use.

7.9 Switch OFF the power supply after shower.

7.10 For Pump model: The pump will auto ON when power and 3 in 1 stop valve open (and there is water supply) 7.11 Booster Pump Function: After incoming power supply is ON, and water supply flow through 3 in 1 stop valve while open position but the water flow rate is not sufficient to activate the flow sensor. Booster Pump function can be useful to increase the incoming water flow rate. Press the pump button to activate the booster pump function. The booster pump function will be ON to increase the incoming water flow rate. While the Booster Pump Function is working and the incoming water flow rate can be maintained above flow sensor activation level, the Electric Water Heater will be resumed working continuously as normally. If the incoming flow rate can not be maintained above flow sensor activation level, the Booster Pump Function will be auto OFF and the Electric Water Heater will not be able to function normally due to increasing flow rate is too low. (Adriable to avoid applying Booster Pump Function to increase the incoming water flow rate more than 3 times of each showering).

8. HANDSHOWER SPRAY

This Innovative adjustable Handshower has 5 different spray patterns (STANDARD, JUMBO, SOOTHE, MIX and MARRAGE). The pattern are described as following:

Clean the Handshower Head holes by using the soft brush from time to time. (Recommended once a week) Note: Take care not to damage the holes of the Handshower Head during cleaning.

9.MAINTENANCE

Read the section ' SAFETY INFORMATION' first. 9.1 TEST THE 'ELCB' REGULARLY (This procedure is highly recommended test at least once a month) Turn on the power supply and water supply, both Red (HEATER) and Green (ELCB) Indicators will light up if the Temperature Control Knob is in 'ON' position. Press the ELCB Test Button, both HEATER and ELCB Indicators should go off. Press the Reset Button to resume the power supply.

9.2 CLEAN THE FILTER REGULARLY Clean the Mesh Filter regularly to prevent blockage (Fig. 8). Remove the Built-in Filter by turning its cap anticlockwise. Whenever need

flush the internal stainer with water to remove any trapped sediments. Whenever fixing back the Built-In Filter, beware of the alignment of Internal Strainer. Use the protruded guideline within Stop Valve to position the Internal

Strainer. WARNING! 9.3 If the Red (POWER) Indicator does not go off when you press the ELCB Test Button, switch OFF the mains supply and contact Electrolux Consumer Care Centre for repair service. Special skill is required for repairing. NEVER try to repair the unit by yourself. 9.4 CLEANING PRECAUTION! Do not use thinner, alcohol, petrol or any other organic solutions to clean the set. Use only damped cloth with mild detergent.

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10. WIRING DIAGRAM (CON'D)

* Thermostat Manual Reset (90° C Thermostat) For Models rated 4.8kW and below, thermostat is manually resetable. For models rated 6.0kW and above, thermostat needed to be replaced once permanently tripped.

11. ELECTRICAL SPECIFICATION

	ELECTRONIC POWER CONTROLTYPE
ELECTRICAL LOADING	2.4kW TO 6.0kW 220V-240V a.c. 50/60Hz3.6kW 240V a.c. 50/60Hz (Malaysia Model Only)
Min. WATER FLOW RATE	2 L/min / min (2.2 L/min for 4.8kW & 2.5 l/min for 6.0kW model only)
Min. INLET WATER PRESSURE	0.1 Bar (10 kPa ; 1.45 psi)
Max. INLET WATER PRESSURE	6.0 Bar (0.6 MPa ; 87.02 psi)
WATER CONNECTION	1/2" BSP SINGLE POINT SYSTEM
DIMENSIONS	220 (W) X 401 (H) X 90 (T) mm
NET WEIGHT	2.5 kg AC Pump Model2.0 kg DC Pump Model1.5 kg No Pump Model / 1.7 kg No Pump Model (6kW)

Note : The specification, actual product's cosmetic design and accessories parts shown are correct at the time of printing and may be subjected to change without prior notice.

WE'RE THINKING OF YOU

Thank you for purchasing an Electrolux appliance. You've chosen a product that brings with it decades of professional experience and innovation. In genious and stylish, it has been designed with you in mind. So whenever you use it, you can be safe in knowledge that you'll get great results every time. Welcome to Electrolux.

Visit our website to:

Get usage advice, brochures, trouble shooter, service information:
www.electrolux.com
Register your product for better service:
www.registerelectrolux.com
Buy Accessories, Consumables and Original spare parts for your appliance: www.electrical.com/shop

CONSUMER CARE AND SERVICE

We recommend the use of original spare parts.

When contacting Service, ensure that you have the following data available. The information can be found on the rating plate. Model, PNC, Serial Number. (Right side of unit).

Warning/ Caution-Safety information.
i General information and tips
Environmental information
Subject to change without notice.

10. WIRING DIAGRAM

WIRING DIAGRAM -WITH ELCB, AC PUMP DPDT MODEL

WIRING DIAGRAM - WITH ELCB, DC PUMP DPDT MODEL

WIRING DIAGRAM -WITH ELCB, NO PUMP DPDT MODEL (FOR VIETNAM MODELS ONLY)

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CONSUMER CARE

Indonesia
Hotline service: 08041119999
PT. Electrolux Indonesia
Electrolux Building
JI.Abdul Muis No.34, Petojo Selatan, Gambir Jakarta Pusat 10160
Email:[e-mail] SMS & WA : 0812.8088.8863
[Non-Text]
Malaysia
Consumer Care Center Tel: 1300-88-11-22 Electrolux Home Appliances Sdn. Bhd
Electrolux Home Appliances Sun. Blvd. Corporate Office Address: Unit T2-7, 7th Floor, Tower 2
Jaya33 Hyperoffice, No. 3, Jalan Semangat, Seksyen 13,
46100 Petaling Jaya, Selangor Office Tel : [phone]
Office Fax : [phone]
Consumer Care Center Address: Lot C6, No. 28, John 45/22, Tower Parindustrie Tleng Nom
Jalan 15/22, Taman Perindustrain Hong Nam, 40200 Shah Alam, Selangor
Consumer Care Center Fax : [phone]
Email : [e-mail]
Philippines
Consumer Care Center Toll Free : 1-800-10-845-CARE 2273
Consumer Care Hotline : (+63 2) 845 CARE 2273 Electrolux Philippines, Inc.
10th Floor. W5th Avenue Building
5th Avenue Corner 32nd Street Bonifacio Global City
Beninakis Global City, Taquig Philippines 1634
Trunkline: [phone]
Website : www.electrolux.com.pe Email : [e-mail]
(No text)
Singapore Consumer Care Center Tel: [phone]
Consumer Care Center Tel. [phone] Electrolux S.E.A. Pte Ltd.
1 Fusionopolis Place,

07-10 Galaxis, West Lobby Singapore 138522.

Office Fax : [phone]
Email: [e-mail]

Thailand Consumer Care Tel : [phone] Electrolux Thailand Co., Ltd. Electrolux Building 14th Floor 1910 New Phetchaburi Road, Bangkapi, Huai Khwang, Bangkok 10310 Office Tel : [phone] Office Fax : [phone] Email : [e-mail]

Electrolux Vietnam Ltd. Floor 9th A&R Tower

76 Le Lai street - Ben Thanh Ward - District 1

Ho Chi Minh City • Vietnam

Office Tel : [phone] Office Fax : [phone]

Email: [e-mail]

“

Hongkong Tel: [phone]

Dah Chong Hong, Ltd. - Service Centre

8/F., Yee Lim Godown Block C 3-28 Kwai Lok Street, Kwai Chung, N.T.

2-20 Kwai Lok Street, Kwai Chung, N.T.

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