KRG365LPBU - Cooker Hestan - Free user manual and instructions
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| Product type | Gas built-in range |
| Brand | Hestan |
| Model | KRG365LPBU |
| Width | 36 inches (91.4 cm) |
| Power supply | 240 VAC, 60 Hz, single-phase, 15 A |
| Gas type | Natural gas (NG) or liquid propane (LP), convertible |
| Number of burners | 5 sealed burners |
| Maximum burner output | Up to 30,000 BTU/h (single-flow burner) |
| Oven functions | Bake, roast, broil, convection, proof, Sabbath mode |
| Number of oven racks | 3 racks, 6 positions |
| Safety | Anti-tip device, electronic ignition with flame detection, automatic reignition |
| Oven light | 20 W halogen bulb, 12 V, bi-pin type |
| Maintenance and cleaning | Removable burners, clean with soapy water, no steam cleaner |
| Warranty | 3 years limited, 5 years on selected components |
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USER MANUAL KRG365LPBU Hestan
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Close-up of a cooked dish featuring carrots, peppers, and vegetables with herbs (no text or symbols visible)INDOOR COOKING
All-Gas Range
KRG
Use & Care Manual
WARNING
IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS:
- Do not try and light any appliance.
- Do not touch any electrical switch.
- Do not use any phone in your building.
- Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
- If you cannot reach your gas supplier, call the fire department.
Installation and service must be performed by a qualified installer, service agency, or the gas supplier.
READ THESE INSTRUCTIONS CAREFULLY AND COMPLETELY BEFORE INSTALLING OR USING YOUR APPLIANCE TO REDUCE THE RISK OF FIRE, BURN HAZARD, OR OTHER INJURY. KEEP THIS MANUAL FOR FUTURE REFERENCE.
SAFETY DEFINITIONS
WARNING
THIS INDICATES THAT DEATH OR SERIOUS INJURY MAY OCCUR AS A RESULT OF NOT OBSERVING THIS WARNING.
CAUTION
THIS INDICATES THAT MINOR OR MODERATE INJURY MAY OCCUR AS A RESULT OF NOT OBSERVING THIS WARNING.
NOTICE
THIS INDICATES THAT DAMAGE TO THE APPLIANCE OR PROPERTY MAY OCCUR AS A RESULT OF NOT OBSERVING THIS WARNING.
INSTALLER: LEAVE THIS MANUAL WITH THE OWNER OF THE APPLIANCE. HOMEOWNER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.
WARNING
TIP OVER HAZARD TIP OVER HAZARD
A child or adult can tip over a range and be killed.
Check installation of the anti-tip device per the Installation Manual.
Do not operate the range without this device in place.
Check engagement of anti-tip device if range is moved, such as when cleaning behind the unit.

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Silhouette of a person pushing a large block on a horizontal line (no text or symbols)To check engagement, carefully tip the range forward while pulling from the rear of the unit. The range should not move more than 1 inch [2.5cm].
Failure to follow these instructions can result in death or serious burns to children and adults.
To reduce the risk of burns, do not move this appliance while hot.
Message from HestanMessage from Hestan
Hestan's award-winning culinary innovations and purpose-built features reinvented the restaurant kitchen and redefined culinary experience in some of America's most acclaimed restaurants. Hestan now takes this performance from the back of the house and puts it front and center in yours. Thoughtfully designed and meticulously built, Hestan will serve you beautifully for years to come.
Hestan is the only residential brand born from the dreams and demands of professional chefs. From ranges to refrigeration, every detail is designed to deliver the performance and reliability expected in a restaurant – now available for you.
We appreciate you choosing Hestan, and we promise to deliver the very best to you.
Welcome to Hestan Welcome to Hestan

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Group of people sharing a meal together with wine glasses and a pie chart, surrounded by various dishes (no visible text or symbols)TABLE OF CONTENTS
3 SAFETY PRECAUTIONS - BEFORE YOU BEGIN
8 MODEL NUMBERS
9 RATING LABEL
9 REGULATORY/CODE REQUIREMENTS
10 GETTING STARTED WITH YOUR APPLIANCE
16 USING THE RANGETOP
18 USING THE GRIDDLE (SOME MODELS)
19 USING THE OVEN
22 OVEN CONTROLS
28 ADDITIONAL ITEMS
29 CARE & MAINTENANCE
33 TROUBLESHOOTING GUIDE
34 PARTS LIST
34 SERVICE
34 LIMITED WARRANTY
SAFETY PRECAUTIONS - BEFORE YOU BEGIN
When properly cared for, your Hestan appliance will provide safe, reliable service for many years. When using this appliance, basic safety practices must be followed as outlined below.
INSTALLER: Please leave these Installation Instructions with the owner.
OWNER: Please retain these Installation Instructions for future reference.
This range is designed for residential use only. It is NOT designed for installation in manufactured (mobile) homes or recreational park trailers. Do NOT install this range outdoors.
WARNING
ELECTRICAL SHOCK HAZARDELECTRICAL SHOCK HAZARD
Disconnect power before installing or servicing appliance. Before turning power ON, be sure all controls are in the OFF position. Failure to do so can result in electrical shock or death.

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Silhouette of a person in motion with a curved arrow, no text or symbols presentELECTRICAL GROUNDING ELECTRICAL GROUNDING
This appliance must be grounded. Grounding reduces the risk of electric shock in the event of a short circuit. Read the ELECTRICAL CONNECTIONS section of the Installation Manual for complete instructions.
This appliance is equipped with a 3-prong grounding plug for your protection against shock hazard and should be directly plugged into a properly grounded receptacle. Do not cut or remove the grounding prong from this plug.
SAFETY PRECAUTIONS - BEFORE YOU BEGIN (CONTINUED)
ELECTRICAL SUPPLY ELECTRICAL SUPPLY
This appliance must be connected to a dedicated circuit, 120 VAC, Single Phase, 60 Hz, with a current rating as shown in the model number listing on page 8. Have the installer show you where the electric circuit breaker is located so you know how to shut off the power to this appliance. It is the responsibility of the user to have the appliance connected by a licensed electrician in accordance with all local codes, or in the absence of local codes, in accordance with the National Electrical Code. Read the ELECTRICAL CONNECTIONS section of the Installation Manual for complete details.
A gas shut-off valve must be located in an easily accessible location for servicing of the range. Make sure all users of the range know where this shut-off is located, and how to shut off the gas.
The type of gas should be verified prior to installation and operation of this appliance. It is the responsibility of the user to have the appliance connected by a licensed plumber in accordance with all local codes, or in the absence of local codes, in accordance with the National Fuel Gas Code.
When connecting to LP gas, verify the tank is equipped with its own high pressure regulator. The pressure of the gas supplied to the appliance must be 11-14 inch WC [2.74-3.48 kPa]. Consult the Installation Manual for details on gas type, gas pressure, connection and leak testing instructions, etc.
Read the GAS CONNECTIONS section of the Installation Manual for complete details.

CONVERSION KITS CONVERSION KITS
In the event your Hestan appliance needs to be converted from NG to LP, or vice-versa, you will need to contact Hestan Customer Service to arrange a service call. This conversion should only be performed by a qualified technician.
HIGH ALTITUDE KITS HIGH ALTITUDE KITS
If you live in a high altitude area, 2,000 ft. [610 m] or more above sea level, your appliance may require different orifices for proper combustion and performance. You will need to contact Hestan Customer Service to arrange a service call. High Altitude kits must be installed by a qualified technician. Please have your model and serial number information ready when you call.
BACKGUARD BACKGUARD
Your Hestan range is supplied at the factory with an Island Trim backguard. See Table 1 in the APPENDIX section of the Installation Manual for other backguard options available from your Hestan dealer, or visit www.hestanhome.com. Selection of the appropriate backguard depends on the installation location and adjacent materials, and the type of vent hood to be used. Installation instructions are included with the backguard kit. A LOW OR TALL BACKGUARD IS REQUIRED WHEN INSTALLING THE RANGE AGAINST A COMBUSTIBLE SURFACE - THE ISLAND TRIM IS NOT SUITABLE.
CAUTION
The top of the backguard serves as an exhaust for the oven when in operation, and as an exhaust vent to remove heat from under the rangetop section of the range as well. DO NOT BLOCK or obstruct the top of the backguard. DO NOT touch the top of the backguard during appliance operation as it may get hot. Allow sufficient time to cool before touching or cleaning this area. DO NOT position plastic or other heat-sensitive items nearby which could melt or burn.
VENTILATION REQUIREMENTS VENTILATION REQUIREMENTS
A vent hood is REQUIRED above this appliance. It is strongly recommended that this appliance be installed with a Hestan vent hood. Hestan vent hoods have been matched up to the BTU output of the range. Due to the high heat output of this range, it is very important that the hood and ductwork installation meets local building codes and is installed by a qualified technician.
Do not use a down-draft style ventilation system.
Do not mount a microwave oven/ventilator combination above the range. These types of units do not have sufficient airflow to remove the high heat output of this range and were not tested with this type of appliance.
Consult the Installation Manual for further details.
CONSULT WITH YOUR HESTAN DEALER ON SELECTING THE APPROPRIATE VENT HOOD FOR YOUR HESTAN APPLIANCE.
WARNING
IN CASE OF POWER OUTAGE IN CASE OF POWER OUTAGE
All the control knobs must be in the OFF position to prevent unintended operation at power up. To ensure customer safety in the event of a power failure, the range will signal an error by blinking the backlights of one or more knobs when the power is restored unless all the knobs are in the OFF position. Set all the knobs to OFF, then resume operation.
DO NOT ATTEMPT TO USE THE RANGE DURING A PROLONGED POWER FAILURE. Although the top burners can be manually lit, they should be used ONLY WHILE BEING ATTENDED BY THE USER. On low burner settings, if the flame were to go out, a dangerous accumulation of gas could result in an explosion.
CAUTION
CHILD SAFETY CHILD SAFETY
IT IS THE RESPONSIBILITY OF THE PARENTS OR GUARDIANS TO ENSURE CHILDREN ARE INSTRUCTED IN THE SAFE USE OF THIS APPLIANCE. Do not allow children to use this appliance without adult supervision. Do not allow children to play in or around the appliance, even when not in use. Items of interest to children should not be stored in or on the appliance, in cabinets above, or on the backguard of the appliance. Children climbing on the appliance could be seriously injured.
WARNING
BURN HAZARD - All parts of the range can get very hot during operation. The oven door glass and areas surrounding the door get especially hot. Do not let children touch the appliance while in operation. Failure to observe these instructions may result in severe burns or injury.
TECHNICAL SAFETY TECHNICAL SAFETY
Installation and service on this appliance must be performed by a qualified appliance installer, or a Hestan authorized service technician. Do not repair or replace any part of the appliance unless specifically instructed to do so. Defective parts must only be replaced with genuine Hestan parts. Contact Hestan Customer Service for inquiries or to arrange a service call.
The appliance must be disconnected from the power and gas supply during any service or maintenance work.
Do not carry or lift the range by the oven handle. The range can only lifted from the sides.
USER SAFETYUSER SAFETY
WARNING
BURN HAZARD - All parts of the range can get very hot during operation, especially the oven door glass and areas surrounding the door. Do not touch the appliance while in operation. Failure to observe these instructions may result in severe burns or injury. Use pot holders / gloves to protect yourself when placing food in the oven, adjusting the racks, etc.
The broil burner is in the top of the oven cavity, and the bake burner is hidden beneath the floor of the oven cavity. These burners may be hot, even though they are not glowing. During or after cooking, allow sufficient time for all surfaces to cool.
Use only dry or heat-resistant pot holders / gloves. Using moist or damp potholders can result in steam burns. Do not substitute dish towels or similar items for potholders. These items could come in contact with hot surfaces and ignite.
Avoid wearing loose-fitting garments or long sleeves while cooking. They could ignite. For personal safety, wear proper apparel while using the appliance. Some synthetic fabrics are highly flammable and should not be worn while cooking.
Open the oven door slowly to allow heat and steam to escape before placing or removing food from the oven. Keep your face away from the opening to avoid injury.
WARNING
For safety considerations, NEVER use this appliance as a space heater to heat or warm the room. Doing so may result in carbon monoxide poisoning and overheating of the oven.
Do not use the oven as a storage space. The high temperatures could also ignite flammable objects nearby.
WARNING
NEVER cover any slots, holes, or passages in the oven bottom or cover an entire oven rack with materials such as aluminum foil. Doing so blocks air flow through the oven and may cause carbon monoxide poisoning. Aluminum foil linings may also trap heat, causing a fire hazard. Do not use aluminum foil to line the surface burners. Doing so may result in a risk of electric shock, or fire.
Do not allow anyone to climb, stand, step on, lean against, or sit on any part of the appliance, especially the oven door. This may result in damage to the appliance, or personal injury.
FIRE SAFETYFIRE SAFETY
To reduce the risk of a fire, do not leave surface burners unattended at high settings. Boil-overs could smother the flames and igniter, which would allow un-burned gas to escape into the room, which could result in an explosion.
Always turn on the ventilation hood when cooking. Clean vent hood grease filters frequently - grease should not be allowed to accumulate on the fan or filters.
Use the appropriate pan size for the burner being used. For safety considerations, adjust the flame size so they do not travel up the sides of the pan.
Keep the appliance area clear and free from combustible materials, gasoline, and other flammable vapors and liquids. NEVER store flammable liquids and materials in, above, or on the range, or near cooking surfaces. Do not obstruct the flow of combustion and ventilation air of the appliance.
ALWAYS have a working smoke detector near the kitchen.
SAFETY PRECAUTIONS - BEFORE YOU BEGIN (CONTINUED)
ALWAYS have an appropriate dry-chemical fire extinguisher nearby. Smother fire or flames using the lid of the utensil (pot or pan), a cookie sheet or metal tray. Then shut off the burner. Use an extinguisher, or baking soda if the fire is small and relatively contained. DO NOT USE WATER ON A GREASE FIRE. Doing so may result in spreading the fire elsewhere.
NEVER pick up a flaming pan. You may spill the grease on yourself and be severely burned.
If accessible, turn off the ventilation hood during a fire, but do not reach through the flames to do this.
In the event of personal clothing or hair catching fire, drop and roll immediately to smother the flames. Seek medical attention if necessary.
Do not hang articles from any part of the appliance or place anything against the oven door. Some fabrics are highly flammable and could ignite.
IF THE FLAMES DO NOT GO OUT - EVACUATE AND CALL THE FIRE DEPARTMENT.
SAFETY DURING CLEANING SAFETY DURING CLEANING
Only clean the appliance as directed in the CLEANING & MAINTENANCE section of this manual.
Do not use a steam cleaner to clean the oven or any part of the range. Steam could penetrate into electrical components and cause a short circuit and/or shock hazard.
Do not use abrasive cleaners, hard objects such as brushes or scrapers, or sharp metal tools to clean the door glass. Scratches could cause the glass to shatter.
Do not rub, disturb or damage the cloth-braided door gasket. If the gasket is damaged, it will need to be replaced.
Do not pour cold water onto hot surfaces inside the oven. The steam could cause serious burns. The sudden temperature change could also distort the metal surfaces inside the oven resulting in cracks in the enamel.
Use only a small toothbrush to clean the burner ports and igniter of the surface burners. Do not insert sharp objects or scratch the burner ports.
Wait until the appliance is completely cool before using any aerosol-type cleaners. Many of these cleaners use flammable propellants which could ignite in the presence of heat.
Do not let food sit in the oven for more than one hour before or after cooking. Doing so may result in food poisoning or illness.
Do not heat unopened containers (cans or jars) in the oven. Pressure may build up causing the container to explode, resulting in damage to the oven or personal injury.
Always place the oven racks at the desired height before cooking. If the racks must be moved when hot, use potholders to move them and use caution to avoid touching any heating elements.
Only certain types of glass, heatproof glass-ceramic, earthenware, or other glazed utensils are suitable for use on the surface burners. However, these types of materials may break with sudden temperature changes. Use only on low or medium heat settings, and according to their manufacturers' directions.
Bakeware, such as large casserole pans, cookie sheets, etc. should not be used on the surface burners. Large griddle plates that span across 2 burners should be used with care and on medium to low flame settings to avoid a build-up of heat which could distort the grates or the burner bowl.
Always position the handles of pot and pans so they do not extend over adjacent work areas or over the edge of the rangetop. This is to avoid knocking over hot contents which could burn you, or result in a fire.
Do not use pots or pans on the griddle (if equipped).
RANGE MODELS RANGE MODELS
| MODEL NO. | DESCRIPTION | CIRCUIT BREAKER CIRCUIT BREAKER REQUIREDREQUIRED |
| KRG304-NG / -LP 30" | GAS RANGE WITH 4 BURNERS 15 Amp | |
| KRG365-NG / -LP 36" | GAS RANGE WITH 5 BURNERS 15 Amp | |
| KRG364GD-NG / -LP 36" | GAS RANGE WITH 4 BURNERS & GRIDDLE 15 Amp | |
| KRG485-NG / -LP 48" | GAS RANGE WITH 5 BURNERS & 12" GRIDDLE 15 Amp | |
| KRG484GD-NG / -LP 48" | GAS RANGE WITH 4 BURNERS & 24" GRIDDLE 15 Amp |

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Top-down view of a four-pin electrical stove with four circular vented slots (no text or symbols visible)KRG304.KRG304

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Illustration of a four-gate kitchen grater with a central yellow button (no text or symbols)KRG365KRG365

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Top-down architectural rendering of a double boiler with four stoves and a central yellow sun (no text or symbols)KRG485GDKRG485GD

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Illustration of a four-tiered gas stove with four circular vent grilles and a side panel (no text or symbols)
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Illustration of a four-pin electrical stove with grid pattern and ventilation grille (no text or symbols)KRG484GDKRG484GDKRG364GDKRG364GD
RATING LABEL
The rating label contains important information about your Hestan appliance such as the model and serial number, gas type and manifold pressure, electrical rating, the BTU rating for each burner type, and the minimum installation clearances.
The rating label is located on the right side of the oven cavity opening near the door hinge.
If service is necessary, contact Hestan Customer Care with the model and serial number information shown on the label.
| HESTAN COMERCIAL CORP.ANAHEIM. CA - USA | MODEL / MODELE | SER. NO. / NO. SER. | |||||||||||
| VOLTS | COLS TYPEAPPLE GAS | BURNER RATINGS (5" PHOLOS) | MIN. CLEARANCES / DISAGEMENTS | INTENTED: http://www.hestanchem.com/center.pdf | |||||||||
| H0 | 60 | POUT BURGERAPPLE BURGNT | NOIR BURGERAPPLE BURGNT | SPICEAPPLEAPPLE | UPPER BURGERPEECEL FOUPE | LVED BURGERPEECEL FOUPE | MINI COMBEELED | MINI COMBEELED | |||||
| PHASE | 1 | DUCTY PRESSURE(PRESS MEETING)INCH WC. | 3000 | 6" | 0 | ||||||||
| AMPS | MPa | 10000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 | 12" | 0" | C | US | |||||||

REGULATORY/CODE REQUIREMENTS
Installation of this cooking appliance must be made in accordance with local codes. In the absence of local codes, this unit should be installed in accordance with the National Fuel Gas Code ANSI Z223.1/NFPA 54, Natural Gas and Propane Installation code CSA B149.1, or Propane Storage and Handling Code B149.2.
All Electrical Components must be electrically grounded in accordance with local codes or in the absence of local codes with the National Electrical Code ANSI/NFPA 70, or Canadian Electrical code CSA C22.1.
STATE OF MASSACHUSETTS
Massachusetts requires all gas be installed using a plumber or gas fitter carrying the appropriate Massachusetts license. All permanently installed natural gas or propane installations require a T-handle type manual gas valve be installed in the gas supply line to this appliance. Flexible gas connector must not be longer than 48" [1.2 m].
CALIFORNIA PROPOSITION 65 - WARNING CALIFORNIA PROPOSITION 65 - WARNING

WARNING: This product can expose you to chemicals including carbon monoxide, which is known to the State of California to cause birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.
GETTING STARTED WITH YOUR APPLIANCE
COMPONENT IDENTIFICATION COMPONENT IDENTIFICATION
Use the images below to familiarize yourself with the various parts of the rangetop and oven.
EN
KRG30, KRC3SKRG30, KRG36
- Island Trim Backguard (included)*
- Sealed Burner
- Burner Grate
- Griddle (GD models)
- Control Knobs
- Oven
- Oven Light Switch
- Kick Plate

MODEL KRG364GD SHOWN
* Low or Tall Backguard ordered separately.
Oven cavity of 30" range, 36" range, main oven cavity of 48" range
- Interior Light (2)
- 6 Position Ladder Rack
- Oven Rack (3 included)
- Fan Cover
- Broil Burner
- Bake Burner (hidden)
- Temperature Sensor

COMPONENT IDENTIFICATION (CONTINUED) COMPONENT IDENTIFICATION (CONTINUED)
Use the images below to familiarize yourself with the various parts of the rangetop and oven.
KRG48KRG48
- Island Trim Backguard (included)*
- Griddle
- Sealed Burner - Dual Flow
- Sealed Burner - Single Flow
- Burner Grate
- Control Knobs
- Oven Light Switch - Companion Oven
- Oven Light Switch - Main Oven
- Companion Oven
- Main Oven
- Kick Plate

MODEL KRG485GD SHOWN
Companion Oven cavity of 48" range
- 6 Position Ladder Rack
- Oven Rack (3 included)
- Fan Cover
- Bake Burner (hidden)
- Temperature Sensor
- Interior Light

GETTING STARTED WITH YOUR APPLIANCE (CONTINUED)
EN

DUAL-FLOW DUAL-FLOW BURNER BURNER
ROTATE LEFTLEFT TO H TO IGNITE BURNER. ADJUST FLAME AS NEEDED. THERE ARE 3 DETENT POSITIONS AT HI, LOW, AND HI SIMMER FOR EASE OF USE.

LED indicates one or both oven burners are active.
ROTATE LEFTLEFT OR RIGHTRIGHT TO SELECT OVEN TEMPERATURE

GRIDDLE GRIDDLE TEMPERATURE TEMPERATURE
ROTATE RIGHTRIGHT TO SELECT GRIDDLE TEMPERATURE
GETTING STARTED WITH YOUR APPLIANCE (CONTINUED)
OVEN RACKSOVEN RACKS
WARNING
BURN HAZARD - To help prevent burns, never remove or reposition the oven racks when the oven is in operation, or is cooling.
WARNING
For safety considerations, NEVER cover any slots, holes, or passages in the oven bottom or cover an entire oven rack with materials such as aluminum foil. Doing so blocks air flow through the oven and may cause carbon monoxide poisoning. Aluminum foil linings may also trap heat, causing a fire hazard.
PLACING THE OVEN RACKSPLACING THE OVEN RACKS
The oven features ladder racks on the left and right side of the oven with 6 positions. Choose the rack position(s) that result in the best baking, roasting, etc. for your recipe. Rack position #3 (counting from the bottom-up) is the most popular position (vertical center location).
-
While raising the front of the rack slightly, place the rear lower hooks under the desired side ladder, then slide the rack back approximately 5" [13 cm].
-
Lower the rack until it is level.
-
Continue sliding the rack back into the oven until it is fully inside.

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Diagram of a lever mechanism with a lever and guide mechanism, showing motion direction (no text or symbols)
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Technical line drawing of a mechanical lifting device with a lever and bracket (no text or symbols)
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Technical line drawing of a mechanical assembly with a lever and bracket (no text or symbols)GETTING STARTED WITH YOUR APPLIANCE (CONTINUED)
SEALED BURNERSSEALED BURNERS
Ensure the sealed burner heads are properly installed and seated on the burner base as shown below. There are notches on the burner base and cross ring to help with alignment. The outer burner head features a long slot on the top of the head which aligns with the spark igniter. Assembly of the single-flow burner head is similar.

Ensure there are no packaging materials inside the oven. Remove any labels or plastic film from the outside of the appliance. Before using your oven for the first time, it will be necessary to run a bake cycle to burn off any manufacturing oils and residues from the oven cavity. This may produce a little smoke and some odor. This is normal and is typical of any new oven when first used. If the smell is strong, remove persons and animals from the kitchen during this period. Open any windows to further vent the odor from the room.
Install all the oven racks. Turn on your vent hood, and run the oven on BAKE at 500°F [260°C] for 1-1/2 hours. Allow to cool completely before attempting to cook.
GETTING STARTED WITH YOUR APPLIANCE (CONTINUED)
BURNER HEADSBURNER HEADS
If the burner head is not properly positioned, one or more of the following issues may occur:
- Flames too high
• Flames shoot out of the burners - Burners do not ignite
- Flames are uneven
• Burner emits a gas odor
WARNING
BURN HAZARD - To prevent burns, do not touch the burner heads or cooking grates when hot. Allow to cool completely. To prevent flare-ups, do not use the burner without all the burner heads in place and properly positioned. Do not use aluminum foil to line the surface burners. Doing so may result in a risk of electric shock, or fire.
BURNER GRATES BURNER
See image for proper placement of the burner grates. There are small round embosses at the front and rear of the burner bowl to help align the grates and keep them in position relative to one-another.

GRIDDLE PLATE GRIDDLE PLATE
(GD models)
See image for proper placement of the Griddle Plate and Grease Tray.
CAUTION
Be sure to remove the cover before turning the griddle on.
The plate is made of stainless-steel and requires no seasoning. The grease tray has a non-stick coating for easy cleaning.

BURNER CONTROL KNOBS BURNER CONTROL KNOBS
Each sealed burner has its own control knob. The symbol below each knob indicates which burner is controlled by each knob. Push and turn LEFT (counter-clockwise) to HI to ignite the flame, then turn to the desired flame setting.
BURNER TYPES & OUTPUT BURNER TYPES & OUTPUT
This table below indicates the type and output of each sealed burner. Dual-flow burners have an inner and outer row of ports, with a simmer function. The single-flow burner (some models) is similar to a commercial burner and features very high output, and a low, but no simmer function.
Each sealed burner has its own electronic spark-ignition module with flame-sensing technology and automatic re-ignition capability. If any burner should blow out, the igniter automatically re-lights the burner.
Each burner should light in less than 4 seconds. Once lit, the sparking will stop. On very low simmer, an occasional sparking may occur. This is usually due to a breeze in the room. If an igniter continues to spark even with a flame present, there could be an electrical wiring issue, or some other problem. See the TROUBLESHOOTING section of this manual for more information.
WARNING
DO NOT touch the burner or the igniters while sparking is occurring. A shock hazard or burns could occur.
MANUAL LIGHTING / POWER FAILURE MANUAL LIGHTING / POWER FAILURE
THE OVEN AND GRIDDLE CANNOT BE USED DURING A POWER FAILURE.
Each sealed burner can be manually lit in the event of a power failure. It is necessary to light each burner individually.
If a power failure occurs WHILE you are using the sealed burners, turn all the knobs to the OFF position - then light manually with a match or fireplace lighter.
Position the match or fireplace lighter at the port nearest the igniter, then turn the knob to HI until the flame is lit. Wait until the flame has lit all the way around the burner before adjusting the knob to LOW or SIMMER.
IF YOU SMELL GAS, turn all control knobs to OFF - check the precautions listed in the SAFETY section of this manual.
Proper flame height depends on the size of the pan being used, and the amount of food or liquid in the pan. In other words, don't use a small pan over a large flame. For safety reasons, control the flame height so that it doesn't go beyond, or curl up the sides of your pot or pan. This behavior results in poor heating of the contents of the pan, burnt food on the sides of the pan, wasted fuel, etc.
Use a low or medium flame on items that heat slowly, such as glass-ceramic pots.
FLAME CHARACTERISTICSFLAME CHARACTERISTICS
GAS FLAME APPEARANCE

NATURAL GAS

LP GAS

NEEDS
ADJUSTMENT
Light blue flame - Natural gas normal flame
Light blue flame with yellow tips - LP gas normal flame
Yellow flame - Needs adjustment
If the flame is mostly or completely yellow, check the position of the burner heads again for proper installation, and/or review the FINAL SETUP section of the installation manual for more details.
HOW TO USE YOUR RANGETOPHOW TO USE YOUR RANGETOP
The benefit of the dual-flow burner is the amount of control and precision the burners give you, allowing for the best results possible.
Simmer-Low is ideal for heating delicate foods without having the fear of burning, scalding, or boiling over. Some suggestions include:
- Melting chocolate
• Heating milk or cream - Melting sugar
- Slow cooking or braising
SINGLE FLOW BURNER (some models) SINGLE FLOW BURNER (some models)
Ideal Uses:
- Searing
- Boiling water
- Large stock pots – will allow for even heat distribution under larger surface areas
- Wok Cooking: We suggest a 14-16 inch [36-41 cm] wok for the best results.
COOKWARE RECOMMENDATIONS COOKWARE RECOMMENDATIONS
As previously stated in "PROPER USAGE" on page 7, bakeware such as large casserole pans, cookie sheets, etc. should not be used on the surface burners. Large griddle plates that span across 2 burners should be used with care and on medium to low flame settings to avoid a build-up of heat which could distort the grates or the burner bowl.
Large stock pots should be staggered when used on the rangetop (see below).
Do not cook on aluminum foil or thin, disposable aluminum pans. These can melt.
Never let a pot boil dry. If left too long, the pan could melt, or damage the appliance.
Use only high-quality pans with metal handles. Some plastic handles could melt from the intense heat of the burners.

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Line drawing of a cooking stove with two large pots on top, no text or symbols presentUSING THE GRIDDLE (SOME MODELS)
GRIDDLE CONTROL KNOB GRIDDLE CONTROL KNOB
The griddle is electronically controlled with a temperature range of 120^ F - MAX (approx. 500^ F) [49 - 260^ C]. Push and turn RIGHT (clockwise) to select the desired temperature for the food you are cooking.
WARNING
To avoid injury DO NOT operate the griddle without the griddle plate and grease tray in place. Remove the cover before use.
CAUTION
The griddle is very hot after use. Allow sufficient time to cool down before cleaning.
DO NOT use metal utensils (pots, pans, etc.) on the griddle plate surface. Be careful not to gouge or cause deep scratches in the griddle plate surface. DO NOT cut directly on the griddle plate.
Before using your griddle for the first time, the griddle plate and the grease tray should be cleaned with warm, soapy water and thoroughly rinsed and dried. When you first heat the plate, a little smoke and some odor may be present as any remaining manufacturing oils are burned off. The stainless-steel plate will discolor from a straw color, to a very dark brown or black, depending on what foods you cook on the surface.
COOKING ON THE GRIDDLECOOKING ON THE GRIDDLE
When it comes to using the griddle, there are a few things to keep in mind:
- As time goes on and griddle use increases, discoloration of the griddle plate may happen and is normal.
- When emptying the grease tray, be sure to pour the grease into a proper container for grease disposal, not down the drain. Do not scrape with metal utensils.
It will take some practice to get to know how your griddle performs with certain foods. The table below gives a few recommendations on temperatures.
| FOOD ITEM | GRIDDLE TEMPERATURE |
| EGGS 300 - 325°F [149 - 163°C] | |
| PANCAKES, FRENCH TOAST 400 - 425°F | [204 - 218°C] |
| HASH BROWN POTATOES (frozen) 475 - | 500°F [246 - 260°C] |
| CHICKEN BREAST, (BONELESS) 425 - 450°F | [218 - 232°C] |
| BACON, SAUSAGE 450 - 475°F [232 - 246°C] | |
| STEAK, 1" (25mm) THICK 450 - 475°F [232 - 246°C] | |
| HAMBURGER, 6 oz (170 g) 450 - 475°F [232 - 246°C] | |
CLEANING THE GRIDDLE CLEANING THE GRIDDLE
Read the CLEANING AND MAINTENANCE section of this manual for complete instructions.
NEVER flood the hot griddle plate with cold water. This can permanently warp the plate.
Do not put your griddle plate into the dishwasher, as it will damage your appliance.
Wait until the appliance has cooled completely before cleaning.
USING THE OVEN
TIPS AND TRICKS ON HOW TO USE YOUR OVENTIPS AND TRICKS ON HOW TO USE YOUR
As you begin to use your Hestan Range, it is important to take the time to become familiar with the new settings and the performance of this appliance. Previous ranges may have performed differently than your Hestan – allow some time to adjust.
HOW TO GET THE BEST RESULTS WHEN COOKING IN THE OVEN
- Many recipes give their own rack suggestions, it is best to follow what is suggested by the recipe.
• After a few times of using your new range, you will become more comfortable with rack placements and temperature settings. - Avoid opening the oven door while cooking. This will prevent heat from escaping and provide the best results.
• Make sure to preheat the oven to the cooking temperature given in the recipe. - When baking with more than one rack, stagger the pans and give them at least 2" of space between each pan.
- Remember that different bakeware and pans cook and heat differently.
• Light-colored non-stick pans result in golden crust that is tender.
• Dark-colored non-stick pans result in a more brown, crisp crust. - Generally, when using any Convection mode, it is suggested to reduce the temperature by 25^ [14^] , though this does not apply to all recipes or meats and poultry.
RACK POSITION / BEFORE BAKINGRACK POSITION / BEFORE BAKING
Rack positions depend on the food items you are baking or roasting. Follow the instructions, or your best experience, on which rack position is best to use for a given recipe.
Not all oven racks need to be kept in the oven. If you find you only need one or two racks most of the time, remove the extra rack and store in a convenient location should it be needed later.
ALWAYS place the oven racks at the desired height before cooking. If the racks must be moved when hot, use potholders to move them and use caution to avoid touching any hot oven parts.
Minimize opening the oven door by using the oven light.
QUICK GUIDE FOR RACK POSITIONS / USES QUICK GUIDE FOR RACK POSITIONS / USES
Choose the rack position(s) that result in the best baking, roasting, etc. for your recipe. Rack position #3 (counting from the bottom-up) is the most popular position (vertical center location).
| OVEN MODE | SUGGESTED RACK POSITIONS | USES |
| PROOF N/A Best | for allowing bread dough to rise. | |
| BAKE Center rack | #3 Best for baked items. Single-rack cooking or baking. This is the standard mode for most recipes. | |
| CONVECTION BAKE | Single Rack: #3 Two Racks: #3 & #5 | During this mode, a fan in the back of the oven helps air move evenly throughout, allowing for even baking and cooking. |
| ROAST Center rack | #3 Roast less tender cuts of meat such as beef roast. Also good for stews that have to be covered. | |
| CONVECTION ROAST | Center rack #3 This mode allows for a crisp outside and a tender and juicy interior on poultry and meats. Ideal for roasting tender cuts of beef lamb poultry. | |
| BROIL Rack #5 for | steaks, hamburgers, etc. 1" [2.5cm] and under. Rack #4 for steaks, hamburgers, etc. thicker than 1" [2.5cm]. | Broiling meats, fish, and poultry pieces. Direct heat from above only. Pre-heat broil for 3-4 minutes before starting cooking. |
| CONVECTION BROIL | Rack #5 for steaks, hamburgers, etc. 1" [2.5cm] and under. Rack #4 for steaks, hamburgers, etc. thicker than 1" [2.5cm]. | Shortens broiling limes for thicker cut of meat, fish, poultry. Pre-heat broil for 3-4 minutes before starting cooking. |
PRE-HEATINGPRE-HEATING
Many recipes call for a pre-heated oven. Refer to your recipe for instructions. Pre-heating time depends on the Mode and Temperature selected, as well as the number of racks inside the oven.
• The indicator LED is ON when either the broiler or main burner is active.
• The LED will be ON while the oven is heating
• The LED will go OFF when the oven is up to temperature.
During cooking, the burner(s) will cycle on and off to maintain the set temperature, and the LED will indicate burner activity.
APPROPRIATE BAKEWARE / PLACEMENT APPROPRIATE BAKEWARE / PLACEMENT
Bakeware suitable for use in your Hestan oven are metal, heat-proof glass (Pyrex®), glass-ceramic, earthenware pottery, etc. Cookie sheets / jelly roll pans with a small lip are also suitable. Thicker sheets or double-sided sheets may increase baking times.
Stagger multiple cake pans as shown here. Leave approximately 2" [5 cm] space between all pans and oven walls to allow for hot air circulation inside the oven.

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Line drawing of a rack with two circular containers and a small bowl, no text or symbols presentCOOKING WITH THE OVENCOOKING WITH THE OVEN
The following pages will help you with the various oven controls. Your recipe will guide you on which cooking modes are best. However, food safety (handling, cooking, storage) is very important in preventing food-borne illness. The table below are recommendations to keep you and your family safe.
| FOOD ITEM | SAFE MINIMUM INTERNAL TEMPERATURES |
| GROUND MEATS (BEEF, VEAL, LAMB, PORK) | 160°F [72°C] |
| BEEF, VEAL, LAMB ROAST, STEAKS, CHOPS M | Medium Rare - 145°F [63°C] |
| Medium - 160°F [72°C] | |
| Well Done - 170°F [77°C] | |
| PORK ROAST, STEAKS, CHOPS Medium - 160°F | [72°C] |
| Well Done - 170°F [77°C] | |
| HAM Un-cooked - 145°F [63°C] | |
| Reheat cooked hams packaged in USDA-inspected plants to 140 °F [60°C]and all others to 165 °F [74°C] | |
| GROUND CHICKEN/TURKEY 165°F [74°C] | |
| WHOLE CHICKEN/TURKEY 180°F [82°C] | |
| POULTRY BREAST, ROASTS 165°F [74°C] | |
| POULTRY THIGHS & WINGS 165°F [74°C] | |
| STUFFING (cooked alone) 165°F [74°C] | |
| EGG DISHES | 160°F [72°C] |
| FISH & SHELLFISH | 145°F [63°C] |
| LEFTOVERS | 165°F [74°C] |
| CASSEROLES | 165°F [74°C] |
- Safe minimum internal temperatures per US Dept. of Agriculture Food Safety & Inspection Services guidelines.
OVEN KNOBS AND ICONSOVEN KNOBS AND ICONS
KRG36, KRG30, Main Oven of KRG48

OVEN MODE SELECT

OVEN TEMPERATURE
Oven Function Icons

Bake

Convection
Bake

Broil

Roast

Convection
Broil

Convection
Roast

Sabbath
Mode
OVEN KNOBS AND ICONS - COMPANION OVENOVEN KNOBS AND ICONS - COMPANION
KRG48 only
EN

COMPANION OVEN MODE SELECT

Function Icons - Companion Oven

Bake

Convection Bake

Proofing

Dehydrate

Defrost

Warming

Sabbath Mode
BASIC OVEN USE BASIC OVEN USE
For most use, simply set the Mode Select knob and then set the temperature.
The indicator LED will come on, then go off when the oven reaches set temperature. See "PRE-HEATING" on page 20.
In the example at the right, the Mode Select knob has been turned to the Convection Broil function. The Oven Temperature knob has been set to 350°F
When finished cooking, turn both knobs to OFF.
NOTES:
a. In the event of a power failure, the oven turns off. Once power is restored, the oven will remain off. To resume cooking, turn both knobs off, then set desired mode and temperature.
b. See "IN CASE OF POWER OUTAGE" on page 5 for instructions.
SETTING SABBATH MODESETTING SABBATH MODE
- Turn the Function knob to SB (Sabbath). For 48" models, turn Function knobs for both ovens to SB. (if both ovens will be used)
- Turn the Temperature knob to the desired setting. For 48" models, set each oven's temperature knob as preferred.
The Sabbath Mode operates the oven in bake mode. The oven internal lights and the oven knob backlights do not operate in Sabbath mode.
CANCELING SABBATH MODECANCELING SABBATH
To cancel Sabbath mode, turn the Mode Select knob Off. For 48" models, turn both Mode Select knobs OFF.
NOTES:
a. During Sabbath Mode, changes made to the oven temperature knob result in a computed random delay of up to 3 minutes before engaging the oven burner.
b. The Rangetop burner(s) will auto-ignite if the flame is somehow snuffed out.
c. Rangetop burner(s) do not have a programmed time-out and are able to remain lit indefinitely or during the entire Sabbath. A low flame setting is recommended.
d. In the event of a power failure during Sabbath Mode, the oven turns off. Once power is restored, the oven will remain off.
e. See "IN CASE OF POWER OUTAGE" on page 5 for instructions.

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Circular mechanical component diagram with mounting holes and a central slot, labeled 'OFF' (no text or symbols beyond basic markings)



-
Turn the Mode Select knob to the BAKE setting.
-
Set the Temperature knob to the desired cooking temperature. In this example, it has been set to 250^ F.


EN

CONVECTION BAKE COOKING MODE CONVECTION BAKE COOKING MODE
- Turn the Mode Select knob to the CONVECTION BAKE setting.
- Set the Temperature knob to the desired cooking temperature. In this example, it has been set to 250^ F.
TIPS:
• This mode is best used for baked goods.
• Using pans with low sides helps to get the most even flow of heated air to the food.
- No need to rotate the pan when using this mode.
NOTES:
a. In general, convection cooking should be done using low, shallow bakeware or pans to allow the heated air to circulate around the food.
b. Removal of any lids is also recommended for the same reason.



ROAST COOKING MODEROAST COOKING MODE
- Turn the Mode Select knob to the ROAST setting.
- Set the Temperature knob to the desired cooking temperature. In this example, it has been set to 375^ F.


TIPS:
- Designed for less tender cuts of meat.
- It helps to add moisture such as broths and liquids when cooking meats on this mode.

CONVECTION ROAST COOKING MODECONVECTION ROAST COOKING MODE
- Turn the Mode Select knob to the CONVECTION ROAST setting.
- Set the Temperature knob to the desired cooking temperature. In this example, it has been set to 375^ F.


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Circular diagram with concentric rings and labeled components (no readable text or symbols)TIPS:
• Best for roasting.
- Provides a crispier skin while maintaining a juicy interior in poultry and meats.
- No need to drop temperature by 25^ F [14°C].
- Check internal temperature when cooking poultry and meats.
NOTES:
a. In general, convection cooking should be done using low, shallow bakeware or pans to allow the heated air to circulate around the food.
b. Removal of any lids is also recommended for the same reason.

BROIL COOKING MODE \*BROIL COOKING MODE \*
- Turn the Mode Select knob to the BROIL setting.
- Set the Temperature knob to the BROIL setting.
TIPS:
- This mode is excellent for broiling steaks, ground beef patties, and browning the top of foods.
- The door should remain closed during the entire broiling period.
• Make sure the pan is placed in the center of the rack, directly under the broil element. - Food only needs to be turned once. Thin foods such as fish do not need to be flipped.
- Use the provided broiler pan and slotted cover when broiling, making sure to leave the slots of the cover open. Do not line with foil.
- Be careful when opening the oven door during broil as intense heat has been accumulating for a period of time.


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Circular diagram with concentric rings and labeled components (no readable text or symbols)
CONVECTION BROIL COOKING MODE \*CONVECTION BROIL COOKING MODE \*
- Turn the Mode Select knob to the CONVECTION BROIL setting.
- Set the Temperature knob to the BROIL setting.
TIPS:
• Similar tips as BROIL.
- Please refer to recipe instructions for best results.
NOTES:
a. In general, convection cooking should be done using low, shallow bakeware or pans to allow the heated air to circulate around the food.
b. Removal of any lids is also recommended for the same reason.
* Broil, Convection Broil modes not available in companion oven of 48" range.


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Circular diagram with concentric rings and labeled points (no readable text or symbols)
PROOF COOKING MODE PROOF COOKING MODE
- Turn the Mode Select knob to the BAKE setting.
- Set the Temperature knob to the PROOF setting.
NOTES:
a. The PROOF setting is a very low oven temperature around 100^ F [ 38^ C] for assisting yeast-leavened breads and other baked goods to rise.
b. It is best to start with a cool oven when using this setting.



ADDITIONAL ITEMS
COOLING BLOWER COOLING BLOWER
The range features a cooling blower to protect the electronic components. The blower activates when the oven reaches a temperature around 300^ F [149°C], and will stay on throughout any oven cooking cycle. After cooking, even though you may have shut off the oven, the blower will remain on until the oven cools down to a temperature near 250^ F [121°C].
If you notice the blower fails to activate during any oven cycle (especially Broil), do not use the oven. Call for service. Failure to do so may permanently damage the oven.
BROILER PAN BROILER PAN
The range is supplied with a porcelain enamel 2-piece broiler pan with slotted cover. The slotted cover allows drippings to flow into the base of the pan, away from the intense heat of the broiler. This will reduce smoke and the chance of a grease fire.
DO NOT use aluminum foil or thin, disposable aluminum pans when broiling. These can melt.
CLEANING OVEN CLEANING OVEN
WARNING
BURN HAZARD - All parts of the range can get very hot during operation. The oven door glass and areas surrounding the door get very hot. Do not touch the appliance while in operation. Failure to observe these instructions may result in severe burns or injury. Do not allow children to use this appliance without adult supervision. Do not allow children to play in or around the appliance, even when not in use.
OVEN INTERIOROVEN INTERIOR
Try wiping up the spill with warm soapy water, or a mild cleanser such as Fantastik® or SoftScrub®. Rinse and dry thoroughly. If you choose to use a commercial oven cleaner, follow the instructions on the product label.
OVEN EXTERIOR/GLASSOVEN EXTERIOR/GLASS
Do not allow food stains or salt to remain in contact with stainless steel surfaces too long. The stainless steel exterior of the oven may be cleaned with warm soapy water, or any number of commercial stainless steel cleaners. Check to make sure the cleaners do not contain chlorine or
chlorine compounds as these are corrosive to stainless steel. Rinse thoroughly.
SUGGESTED CLEANERS: SUGGESTED CLEANERS:
Hot water & mild detergent
Fantastik®
These cleaners may also be effective in areas with heat discoloration. ALWAYS clean stainless steel in the direction of the grain with light pressure.
If your Hestan appliance has colored panels, use warm soapy water ONLY. Rinse and dry thoroughly.
Be careful when cleaning near the oven door vents at the top of the oven glass. Water or cleaners could get inside and leave spots or streaks on the inside of the glass.

Do not rub, disturb or damage the cloth-braided door gasket. If the gasket is damaged, it will need to be replaced. Use only Hestan genuine replacement parts.
Wait until the appliance is completely cool before using any aerosol-type cleaners. Many of these cleaners use flammable propellants which could ignite in the presence of heat.
LADDER RACKS/OVEN RACKSLADDER RACKS/OVEN RACKS
The oven racks and the left & right ladder racks can be removed from the oven for cleaning.
The racks may be cleaned with warm soapy water, or any number of commercial stainless steel cleaners. Check to make sure the cleaners do not contain chlorine or chlorine compounds as these are corrosive to stainless steel. Rinse thoroughly. If the racks do not slide easily after cleaning, apply a small amount of food-safe or cooking oil to the slide rails.
SUGGESTED CLEANERS:
Hot water & mild detergent
Vinegar & water
Fantastik®
Bon-Ami®
Kleen King
SoftScrub®
SEALED BURNERS SEALED BURNERS
WARNING
BURN HAZARD - To prevent burns, do not touch the burner heads or cooking grates when hot. Allow to cool completely.
The burners can be disassembled for cleaning. Use only a small toothbrush to clean the burner ports and igniter. DO NOT insert sharp objects or scratch the burner ports. After cleaning, ensure the sealed burner heads are properly installed and seated on the burner base as shown below. There are notches on the burner base and cross ring to help with alignment. The outer burner head features a long slot on the top of the head which aligns with the spark igniter. Assembly of the single-flow burner head is similar.

SUGGESTED CLEANERS: SUGGESTED CLEANERS:
BRASS BURNER / HEADS
Hot water & mild detergent
Bon-Ami®
Kleen King ^®
CERAMIC IGNITER
Hot water & mild detergent
Fantastik®
CAST IRON COOKING GRATES WITH PORCELAIN ENAMEL
Hot water & mild detergent
Bon-Ami®
Kleen King ^®
SoftScrub®
Use care when handling the grates. They are heavy and can crack if dropped on the floor or hard surface. DO NOT clean the grates in a self-cleaning oven. Do not allow food stains or acidic food spills to remain on the grate surfaces too long. These stains can degrade the enamel. For stubborn stains, use light pressure with an abrasive cleaner. Rinse thoroughly and dry immediately.
EN
GRIDDLE PLATE & GREASE TRAY (if equipped) GRIDDLE PLATE & GREASE TRAY (if equipped)
WARNING
BURN HAZARD - To prevent burns, do not touch the griddle plate or grease tray when hot. Allow to cool completely.
NEVER flood a hot griddle plate with cold water. The steam could cause serious burns. The sudden temperature change could also distort the metal surfaces resulting in permanent warpage of the plate. DO NOT clean the griddle plate in a self-cleaning oven.
The griddle plate can be removed for cleaning by hand using warm soapy water. For more difficult residues, you can rub coarse salt on the plate, and rinse thoroughly with clean water. The grease tray has a non-stick coating which may be cleaned by hand using warm soapy water, or it may be cleaned in the dishwasher. Do not use sharp objects or scrapers, as this may gouge the surfaces.
EXTERIOR SURFACE EXTERIOR SURFACES
Do not allow food stains or salt to remain in contact with stainless steel surfaces too long. All stainless steel exterior surfaces may be cleaned with warm soapy water, or any number of commercial stainless steel cleaners. Check to make sure the cleaners do not contain chlorine or chlorine compounds as these are corrosive to stainless steel. Rinse thoroughly.
SUGGESTED CLEANERS:
Hot water & mild detergent
Fantastik®
ALWAYS clean stainless steel in the direction of the grain with light pressure.
If your Hestan appliance has colored panels, use warm soapy water ONLY. Rinse and dry thoroughly.
Wait until the appliance is completely cool before using any aerosol-type cleaners. Many of these cleaners use flammable propellants which could ignite in the presence of heat.
REFLACING THE OVEN LIGHT BULBREPLACING THE OVEN LIGHT BULB
WARNING
ELECTRICAL SHOCK HAZARD - Make sure the power has been shut off to the range. The light socket is energized when the door is open. Failure to shut off the power when replacing a light bulb could result in electric shock or burns.
Make sure the glass lens is cool to the touch. Use care when handling the lens, it is fragile and can break if dropped.
Use only 20 watt, 12 Volt, halogen "Bi-Pin" bulbs suitable for appliance oven use. This type of bulb may be available at hardware stores & home centers, or specialty lighting stores. Call Hestan Customer Care for more information.
- MAKE SURE POWER IS OFF! Open the oven and remove the oven racks and ladder racks if they are in the way.
- Place a thick towel or cloth on the oven floor below the lamp to catch the glass lens should it fall.
- Use a small flat-blade screwdriver to carefully pry off the glass lens and set aside. Reach into the lamp housing and pull out the old light bulb as shown in the image below.
- Before installation, it is very important to clean the new bulb carefully with a clean, soft cloth, or tissue paper. Grease, fingerprints, or oils in your skin can leave a residue on the glass surface of the bulb which will create a hot-spot. The bulb will eventually crack at this hot-spot.
- While still using a cloth or tissue paper, insert the new bulb in the lamp housing. Push the bulb fully into the socket.
- Re-install the glass lens taking note of the cutaway in the glass which aligns with the bulb socket.
- Restore the power and check if the new bulb is working. Re-install any racks you removed earlier.

| Symptom | Possible Cause | Solution |
| Range does not operate (no knob lights, interior lights, etc.). | Power cord not plugged in, or no power to receptacle, or breaker tripped. | Check breaker. Call for service for other issues. |
| Burner will not light. Gas supply not on / shutoff valve closed.Power cord not plugged in, or no power to receptacle, or breaker tripped.Burner ports near igniter, or igniter itself is obstructed or dirty.Burner head not installed correctly on base.Defective or clogged burner valve.Incorrect orifice or clogged orifice.Igniter defective (not sparking).Low gas pressure to unit.Defective regulator or regulator installed improperly. | Check shutoff valve.Check breaker. Call for service for other issues.Clean burner ports / igniter.Check burner head installation.Call for service. | |
| Burner will not stay lit. Burner ports obstructed or dirty.Vent plugged on regulator or regulator installed improperly.Low gas pressure. | Clean burner ports / igniter.Call for service. | |
| Burner not working well / lazy or yellow flame. | Burner ports are obstructed or dirty.Poor combustion, air-fuel mixture not adjusted properly.Gas pressure incorrect / incorrect regulator.Orifice sized incorrectly for gas type. | Clean burner ports / igniter.Call for service. |
| Gas Odor. Burner went out or did not light.Burner head not installed correctly on base.Burner ports obstructed or dirty.Loose or broken gas line.Ruptured pressure regulator.Poor combustion, air-fuel mixture not adjusted properly. | Relight burner.Check burner head installation.Clean burner ports / igniter.Turn shutoff valve to off position and call for service. | |
| Oven Light not working. Power cord not plugged in, or no power to receptacle, or breaker tripped.Bulb is burned out. | Check breaker. Call for service for other issues.Replace bulb. | |
| Heat escaping from top of oven door. | Oven door not sealing correctly. Check/cleanoven door gasket.Replace if worn. | |
| Fan noise / hot air coming from appliance, even when off. | Oven cooling down. This is normal. If you DO NOThear the fan running during or after using the oven, call for service. | |
| Oven Mode and/or Oven Temperature backlight on or blinking | a) Power outage/power came on with one or more control knobs not OFF.b) Problem with controller or temperature sensing | Turn both controls OFF. If problem persists, call for service.Rangetop can still be used. |
PARTS LIST
Please visit the Hestan website to access the parts list for your Hestan Indoor product: www.hestanhome.com.www.hestanhome.com.
SERVICE
All warranty and non-warranty repairs should be performed by qualified service personnel. To locate an authorized service agent in your area, contact your Hestan dealer, local representative, or Hestan. Before you call, please have the model number and serial number information ready.
Hestan Commercial Corporation 3375 E. La Palma Avenue Anaheim, CA 92806 (888) 905-7463
LIMITED WARRANTY
WHAT THIS LIMITED WARRANTY COVERS: WHAT THIS LIMITED WARRANTY COVERS:
Hestan Commercial Corporation ("HCC") warrants to the original consumer purchaser of a Hestan Indoor Cooking product (the "Product") from an HCC authorized dealer that the Product is free from defective materials or workmanship for a period of three (3) years from the date of original retail purchase or closing date for new construction, whichever period is longer ("Limited Warranty Period"). HCC agrees to repair or replace, at HCC's sole option, any part or component of the Product that fails due to defective materials or workmanship during the Limited Warranty Period. This Limited Warranty is not transferable and does not extend to anyone beyond the original consumer purchaser ("Purchaser"). This Limited Warranty is valid only on Products that are (i) purchased and received from an HCC authorized dealer, (ii) delivered after purchase to a consumer, and (iii) continuously thereafter remain located, in the fifty United States, the District of Columbia and Canada. Events that will void this warranty include purchasing or taking delivery in, or moving Products to any location outside of, the fifty United States, the District of Columbia and Canada. This Limited Warranty applies only to Products in non-commercial use and does not extend to Products used in commercial applications.
HOW TO OBTAIN WARRANTY SERVICE: HOW TO OBTAIN WARRANTY SERVICE:
If the Product fails during the Limited Warranty Period for reasons covered by this Limited Warranty, the Purchaser must immediately contact the dealer from whom the Product was purchased or HCC at 888.905.7463.
Purchaser is responsible for making the Product reasonably accessible for service or for paying the cost to make the Product reasonably accessible for service. Service is to be provided during normal business hours of the authorized Hestan Commercial Service Provider. To the extent Purchaser requests service outside of the normal business hours of the authorized Hestan Commercial Service Provider, Purchaser will pay the difference between regular rates and overtime or premium rates. Purchaser is required to pay all travel costs for travel beyond 50 miles (one way) from the nearest authorized Hestan Commercial Service Provider over time or premium rates. Purchaser is required to pay all travel costs for travel beyond 50 miles (one way) from the nearest authorized Hestan Commercial Service Provider. EXTENSIONS TO THREE YEAR LIMITED WARRANTY PERIOD:
In addition to the three-year limited warranty, the following components have extended warranty coverage as specifically set forth below:
- The Product's gas burners (excludes appearance), electric heating elements, blower motors (ventilation hoods), electronic control boards, magnetron tubes and induction generators (where applicable) are warranted to be free from defects in material and workmanship under normal
non-commercial use and service for a period of five (5) years of the original Purchaser. This excludes surface corrosion, scratches, and discoloration which may occur during normal use and is limited to replacement of the defective part(s), with the Purchaser paying all other costs, including labor, shipping and handling, as applicable.
EN
WHAT THIS LIMITED WARRANTY DOES NOT COVER WHAT THIS LIMITED WARRANTY DOES NOT COVER:
This Limited Warranty does not cover and HCC will not be responsible for and will not pay for: damage to or defects in any Product not purchased from an HCC authorized dealer; color variations in color finishes or other cosmetic damage; failure or damage from abuse, misuse, accident, fire, natural disaster, commercial use of the Product, or loss of electrical power or gas supply to the Product; damage from alteration, improper installation, or improper operation of the Product; damage from improper or unauthorized repair or replacement of any part or component of the Product; damage from service by someone other than an authorized agent or representative of the Hestan Commercial Service Network; normal wear and tear; damage from exposure of the Product to a corrosive atmosphere containing chlorine, fluorine, or any other damaging chemicals; damage resulting from the failure to provide normal care and maintenance to the Product; damage HCC was not notified of within the Limited Warranty Period; and incidental and consequential damages caused by any defective material or workmanship.
ARBITRATION: ARBITRATION:
This Limited Warranty is governed by the Federal Arbitration Act. Any dispute between Purchaser and HCC regarding or related to the Product or to this Limited Warranty shall be resolved by binding arbitration only on an individual basis with Purchaser. Arbitration will be conducted by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules or by JAMS. The arbitration hearing shall be before one arbitrator appointed by the AAA or JAMS. The arbitrator shall not conduct class arbitration and Purchaser shall not bring any claims against HCC in a representative capacity on behalf of others.
LIMITATION OF LIABILITY: LIMITATION OF LIABILITY:
This Limited Warranty is the final, complete and exclusive agreement between HCC and Purchaser regarding the Product.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE. NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL APPLY AFTER THE LIMITED WARRANTY PERIOD STATED ABOVE. NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON HCC. HCC ASSUMES NO RESPONSIBILITY THAT THE PRODUCT WILL BE FIT FOR ANY PARTICULAR PURPOSE, EXCEPT AS OTHERWISE PROVIDED BY APPLICABLE LAW. HCC SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF HCC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NO RECOVERY OF ANY KIND AGAINST HCC SHALL BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF HCC. THIS LIMITED WARRANTY STATES YOUR EXCLUSIVE REMEDY.
No oral or written representation or commitment given by anyone, including but not limited to, an employee representative or agent of HCC will create a warranty or in any way increase the scope of this express Limited Three Year Warranty. If there is any inconsistency between this Limited Warranty and any other agreement or statement included with or relating to the Product, this Limited Warranty shall govern. If any provision of this Limited Warranty is found invalid or
LIMITED WARRANTY (CONTINUED)
unenforceable, it shall be deemed modified to the minimum extent necessary to make it enforceable and the remainder of the Limited Warranty shall remain valid and enforceable according to its terms.
EN
INTERACTION OF LAWS WITH THIS LIMITED WARRANTY:
Some states, provinces or territories may not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. Some states, provinces or territories may provide for additional warranty rights and remedies, and the provisions contained in this Limited Warranty are not intended to limit, modify, take away from, disclaim or exclude any mandatory warranty requirements provided by states, provinces or territories, including certain implied warranties. This warranty gives you specific legal rights, and you may also have other rights which vary depending on location.
Any questions about this Limited Warranty may be directed to:
Hestan Commercial Corporation at (888) 905-7463
NOTES
EN
⚠ AVERTISSEMENT
LE NON-RESPECT À LA LETTRE DE CES INSTRUCTIONS PEUT CAUSER UN INCENDIE OU UNE EXPLOSION, QUI POURRAIT ENTRAÎNER DES DOMMAGES MATÉRIELS, DES BLESSURES OU LA MORT.
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Group of people sharing a meal together with wine glasses and a pie chart, surrounded by various dishes (no visible text or symbols)TABLE DES MATIÈRES
3 PRÉCAUTIONS DE SÉCURITÉ - AVANT DE COMMENCER
9 NUMÉROS DE MODÈLE
10 PLAQUE SIGNALÉTIQUE
10 RESPECT DE LA RÉGLEMENTATION ET DES CODES EN VIGUEUR
11 COMMENT COMMENCER AVEC VOTRE APPAREIL
17 UTILISATION DE LA TABLE DE CUISSON
19 UTILISATION DE LA PLAQUE CHAUFFANTE (certains modèles)
20 UTILISATION DU FOUR
24 COMMANDES DU FOUR
31 ÉLÉMENTS SUPPLÉMENTAIRES
31 NETTOYAGE ET ENTRETIEN
36 GUIDE DE DÉPANNAGE
37 LISTE DES PIÈCES
37 SERVICE
37 GARANTIE LIMITÉE
PRÉCAUTIONS DE SÉCURITÉ - AVANT DE COMMENCER
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Silhouette of a person in motion with a curved arrow, no text or symbols presentnatural_image
Top-down view of a four-pin electrical panel with four circular components arranged in a grid pattern (no text or symbols visible)KRG304.KRG304

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Top-down view of a four-tiered gas stove with four fans and a central yellow button (no text or symbols visible)KRG365KRG365

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Top-down architectural rendering of a three-tiered gas stove with visible grilles and a central yellow sun (no text or symbols)KRC485CDKRC485GD

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Illustration of a four-gas stove with four circular fans and a side panel (no text or symbols)
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Top-down architectural rendering of a four-gate kitchen appliance with grid windows and a side panel (no text or symbols)KRC484CDKRG484GDKRG364GDKRG364GD
PLAQUE SIGNALÉTIQUE
IDENTIFICATION DE COMPOSANTS IDENTIFICATION DE COMPOSANTS
KRG48 KRG48
COMMENT COMMENCER AVEC VOTRE APPAREIL (SUITE)

TOURNEZ VERS LA GAUCHE JUSQU'À « HI » POUR ALLUMER LE BRÛLEUR. AJUSTEZ LA FLAMME AU BESOIN. IL Y A 3 POSITIONS DE DÉTENTE POUR FACILITE D'UTILISATION.

BRULEUR BRULEUR DOUBLE FLUX DOUBLE FLUX

TOURNEZ VERS LA GAUCHE JUSQU'À « MAX » POUR ALLUMER LE BRÛLEUR. AJUSTEZ LA FLAMME AU BESOIN. IL YA UN DÉTENTE À LA POSITION « MAX » UNIQUEMENT.
TEMPERATURE TEMPERATURE DU FOUR DU FOUR

TOURNEZ VERS LA DROITE POUR SÉLECTIONNER LA TEMPÉRATURE DE PLAQUE CHAUFFANTE
TEMPERATURE TEMPERATURE DE PLAQUE DE PLAQUE CHAUFFANTECHAUFFANTE
GRILLES DU FOURGRILLES DU FOUR

AVERTISSEMENT
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Technical line drawing of a mechanical lifting device with a lever and frame structure (no text or symbols)2

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Pure mechanical diagram showing a lever mechanism with no text or symbols3
BRÛLEURS SCELLÉS BRÛLEURS SCELLÉS
BRÛLEURS DOUBLE FLUX BRÛLEURS DOUBLE FLUX
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Line drawing of a cooking stove with two large pots on top and six side fans (no text or symbols)natural_image
Line drawing of a rack with two circular containers and a small bowl, no text or symbols presentCUISSON AU FOUR CUISSON AU FOUR
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Circular diagram with concentric rings and labeled 'OFF' and control symbols (no readable text or numbers)REMARQUES:
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Circular diagram with concentric rings and labeled 'OFF' at bottom, no readable text or symbols beyond the labelCONSEILS:
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Circular mechanical component with concentric rings and mounting holes, no text or symbols visible
©2020 Hestan Commercial Corporation
MODE LEVAGE PAR FERMENTATION (PROOF) MODE LEVAGE PAR FERMENTATION (PROC
Hestan Commercial Corporation
3375 E. La Palma Avenue
Anaheim, CA 92806
(888) 905-7463
GARANTIE LIMITÉE
ÉLÉMENTS COUVERTS PAR LA PRÉSENTE GARANTIE LIMITÉE :
Hestan Commercial Corporation
3375 E. La Palma Ave.
Anaheim, CA 92806
(888) 905-7463