USER MANUAL CNCQ2T518DB CANDY
WARNING: Risk of fire/flammable material
The symbol indicates there is a risk of fire since flammable materials are used. Take care to avoid causing a fire by igniting flammable material.
22 Care and cleaning
24 Troubleshooting
28 Installation
32 Technical data
34 Customer service
Adjust the temperature for fridge 14
Adjust the temperature for freezer 14
fresh 0°C function 14
Please click the contents to look at the detail information.
Thank you for purchasing a Candy Product.
Please read these instructions carefully before using this appliance. The instructions contain important information which will help you get the best out of the appliance and ensure safe and proper installation, use and maintenance.
Keep this manual in a convenient place so you can always refer to it for the safe and proper use of the appliance.
If you sell the appliance, give it away, or leave it behind when you move house, make sure you also pass this manual so that the new owner can become familiar with the appliance and safety warnings.
Accessories
Check the accessories and literature in accordance with this list:
Energy label, Quick guide, Warranty card
Disposal
Help protect the environment and human health. Put the packaging in applicable containers to recycle it. Help to recycle waste of electrical and electronic appliances. Do not dispose appliances marked with this symbol with the household waste. Return the product to your local recycling facility or contact your municipal office.
WARNING!
Risk of injury or suffocation!
Refrigerants and gases must be disposed of professionally. Ensure that the tubing of the refrigerant circuit is not damaged before being properly disposed of. Disconnect the appliance from the mains supply. Cut off the mains cable and dispose of it. Remove the trays and drawers as well as the door catch and seals, to prevent children and pets from getting closed in the appliance.
Before switching on the appliance for the first time, read the following safety hints:
WARNING!
Before first use
▶ Make sure there is no transport damage. Remove all packaging and keep it out of children's reach. ▶ Wait at least two hours before installing the appliance to ensure the refrigerant circuit is fully efficient. ▶ Always handle the appliance with at least two people because it is heavy.
Installation
The appliance should be placed in a well-ventilated area. Ensure a space of at least 5 cm above and around the appliance. ▶ Never place the appliance in a damp area or where it might be splashed with water. Clean and dry water splashes and stains with a soft, clean cloth. ▶ Do not install the appliance in direct sunlight or near heat sources (e.g., stoves, heaters). ▶ Install and level the appliance in an area suitable for its size and use. - Keep ventilation openings in the appliance or in the built-in structure clear of obstruction. ▶ Make sure that the electrical information on the rating plate agrees with the power supply. If it does not, contact an electrician. The appliance operates on a 220-240 VAC/50 Hz power supply. Abnormal voltage fluctuation may cause the appliance to fail to start, damage the temperature display or compressor, or cause abnormal noise during operation. In such cases, an automatic regulator should be installed. ▶ Do not use multi-plug adapters or extension cables. - Do not place multiple portable socket-outlets or portable power supplies at the rear of the appliance. ▶ Ensure that the power cable is not trapped by the refrigerator. Do not step on the power cable.
WARNING!
▶ Use a separate, easily accessible earthed socket for the power supply. The appliance must be earthed.
Only for UK: The appliance's power cable is fitted with a 3-cord (grounding) plug that fits a standard 3-cord (grounded) socket. Never cut off or remove the third pin (grounding). After the appliance is installed, the plug should be accessible.
▶ Do not damage the refrigerant circuit.
Daily use
This appliance can be used by children aged 8 years and above and by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
▶ Children aged 3 to 8 years are allowed to load and unload, but are not allowed to clean or install the refrigerating appliance.
- Keep children under 3 years of age away from the appliance unless they are constantly supervised.
▶ Children shall not play with the appliance.
▶ If cool gas or other inflammable gas is leaking in the vicinity of the appliance, turn off the valve of the leaking gas, open the doors and windows, and do not unplug the power cable of the refrigerator or any other appliance.
▶ Notice that the appliance, for example CNCQ2T518EW, CNCQ2T518EX, G-NCQ2T518EB, CNCQ2T518DW, CNCQ2T518DX, CNCQ2T518EC, CNCQ2T518EG, is set for operation at a specific ambient range between 10°C and 43°C. The appliance may not work properly if it is left for a long period at a temperature above or below the indicated range.
▶ Do not place unstable articles (heavy objects, containers filled with water) on top of the refrigerator, to avoid personal injury caused by falling or electric shock caused by contact with water.
▶ Do not pull on the door shelves. The door may be pulled slant, the bottle rack may be pulled away, or the appliance may topple.
▶ Open and close the doors only with the handles. The gap between the doors and between the doors and the cabinet is very narrow. Do not extend your hands in these areas to avoid pinching your fingers. Open or close the refrigerator doors only when there are no children standing within the range of door movement.
WARNING!
▶ Do not store or use inflammable, explosive or corrosive materials in the appliance or in the vicinity. ▶ Do not store medicines, bacteria or chemical agents in the appliance. This appliance is a household appliance. It is not recommended to store materials that require strict temperatures. ▶ Never store liquids in bottles or cans (besides high percentage spirits) especially carbonated beverages in the freezer, as these will burst during freezing. ▶ Check the condition of food if a warming in the freezer has taken place. ▶ Do not set unnecessarily low temperature in the refrigerator compartment. Minus temperatures may occur at high settings. Attention: Bottles can burst ▶ Do not touch frozen goods with wet hands (wear gloves). Especially do not eat ice lollies immediately after removal from the freezer compartment. There is the risk to freeze or the formation of frost blisters. FIRST aid: keep immediately under running cold water. Do not pull away! ▶ Do not touch the inside surface of the freezer storage compartment when in operation, especially with wet hands, as your hands may freeze onto the surface. ▶ Unplug the appliance in the event of a power interruption or before cleaning. Allow at least 7 minutes before restarting the appliance, as frequent starting may damage the compressor. ▶ Do not use electrical devices inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer. Maintenance / cleaning ▶ Make sure children are supervised if they carry out cleaning and maintenance. ▶ Disconnect the appliance from the electrical supply before undertaking any routine maintenance. Allow at least 5 minutes before restarting the appliance, as frequent starting may damage the compressor. - When positioning the appliance, ensure the supply cord is not trapped or damaged. ▶ Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance. ▶ Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer. ▶ Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
WARNING!
Hold the plug, not the cable, when unplugging the appliance. Do not clean the appliance with hard brushes, wire brushes, detergent powder, petrol, amyl acetate, acetone and similar organic solutions, acid or alkaline solutions. Please clean with special refrigerator detergent to avoid damage. Do not scrape off frost and ice with sharp objects. Do not use sprays, electric heaters like heater, hair dryer, steam cleaners or other sources of heat in order to avoid damage to the plastic parts. Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. Do not try to repair, disassemble or modify the appliance by yourself. In case of repair please contact our customer service. Eliminate the dust on the back of the unit at least once in the year to avoid hazard by fire, as well as increased energy consumption. Do not spray or flush the appliance during cleaning. Do not use water spray or steam to clean the appliance. Do not clean the cold glass shelves with hot water. Sudden temperature change may cause the glass to break.
WARNING!
The appliance contains the flammable refrigerant ISOBUTANE (R600a). Make sure the refrigerant circuit is not damaged during transportation or installation. Leaking refrigerant may cause eye injuries or ignite. If a damage has occurred, keep away open fire sources, thoroughly ventilate the room, do not plug or unplug the power cords of the appliance or any other appliance. Inform the customer service.
In case of eyes get into contact with the refrigerant, rinse immediately it under running water and call immediately the eye specialist.
Intended use
This appliance is intended for cooling and freezing food. It has been designed exclusively for use in household and similar applications such as staff kitchen areas in shops, offices and other working environments; farm houses and by clients in hotels, motels and other residential type environments as well as in bed-and-breakfast and catering business. It is not intended for commercial or industrial use.
Changes or modifications to the device are not allowed. Unintended use may cause hazards and loss of warranty claims.
Standards and directives of CE UK CA
This product meets the requirements of all applicable EC directives with the corresponding harmonised standards and UK standards, which provide for CE or UKCA marking.
NOTICE
Due to technical changes and different models, some of the illustrations in this manual may differ from your model.
CNCQ2T518EW
CNCQ2T518EX
CNCQ2T518EB
CNCQ2T518DW
CNCQ2T518DX
CNCQ2T518EC
CNCQ2T518EG
A: Refrigerator compartment
1-Display panel 2-Glass shelf 3-Glass shelf 4-Glass shelf 5-Drawer cover 6- Fresh 0°C drawer 7-Door balcony
B: Freezer compartment
8-Easy access tray 9-Middle freezer storage drawer 10-Lower freezer storage drawer
Display panel
K1 Power On/Off, used to switch On/Off the appliance.
K2 Temperature selection
On/Off key, used to switch on/off fresh 0°C.
Indicators
A Fresh 0°C function
B Fridge temperature display
Before first use
Remove all packaging materials, keep them out of children's reach and dispose of them in an environmentally friendly way. ▶ Clean the inside and outside of the appliance as well as the interior and accessories with water and a mild detergent, and dry it well with a soft cloth. ▶ After the appliance has been leveled and cleaned, please wait for at least 2 hours before connecting it to the power supply. See Section INSTALLATION. ▶ Precool the compartments at high settings before loading with food.
The buttons on the display panel are mechanical buttons.
Switch on/off the appliance
The appliance is in operation as soon as it is connected to the power supply.
When the refrigerator is first powered on, the indicator "4°" of "B" (Fridge temperature display) and the indicator "☐°" of fresh 0°C drawer illuminate. The fridge temperature and freezer temperature are automatically set to 4°C and -20°C respectively, and the fresh 0°C drawer comes into operation.
NOTICE
The appliance is preset to the recommended temperature of 4°C. These are the recommended settings. If desired, you can change these temperatures manually.
Door opening alarm
When the refrigerator door is open for more than 3 minutes, the door opening alarm will sound.
The alarm can be silenced by closing the door. If the door is open for more than 7 minutes, the light inside the refrigerator will automatically turn off, and the indicator "6°" of "B" and the indicator "☐ 0°" will flash alternately.
Power on/off
When the appliance is in the power on state, press the K1 button for 3 seconds, the appliance enters standby mode, the compressor stops working, and the light extinguishes. When the appliance is in standby mode, press the K1 button for 3 seconds, the appliance is powered on, the compressor will work, and the light will be on.
Adjust the temperature
The indoor temperatures are influenced by the following factors:
Ambient temperature
Frequency of door opening
Amount of stored foods
Installation of the appliance
Adjust the temperature for fridge/freezer compartment
- Press the key "K2" (Fridge Temperature Selection) to select the Fridge Temperature;
- Indicator "B" (Fridge temperature display) will be bright alternately as below;
2°C → 4°C → 6°C → 8°C
- After about 3s, the setting will be confirmed.
- When selecting the Fridge temperature from the Display panel, the corresponding temperature for Freezer is 2°C (-22°C) → 4°C (-20°C) → 6°C (-18°C) → 8°C (-16°C).
Adjust the temperature for chill compartment
To enter "fresh 0°C" mode, with the fridge door open, press the K2 for 3 seconds with an acoustic signal, the indicator "0°" illuminates, the temperature of fresh 0°C will be nearby 0°C.
To exit "fresh 0°C" mode, with the fridge door open, press the K2 for 3 seconds and an acoustic signal, the indicator "0°" extinguishes; the temperature of the "0°" drawer will change with the temperature of the refrigeration.
NOTICE
- When the room temperature is below 8°C, and the refrigeration is in the 2°C mode, whether "fresh 0°C" mode is opened or closed, the temperature of fresh 0°C drawer is nearby 0°C.
Tips on storing fresh food
Storing into the refrigerator compartment
Keep your fridge temperature below 5°C.
Hot food must be cooled to room temperature before storing in the appliance.
Foods stored in the refrigerator should be washed and dried before storing.
Food to be stored should be properly sealed to avoid odor or taste alterations.
Do not store excessive quantities of food. Leave spaces between foods to allow cold air flowing around them, for a better and more homogeneous cooling.
Foods eaten daily should be stored at the front of the shelf.
Leave a gap between foods and the inner walls, allowing air flowing. In any way, don't store foods against the rear wall: foods could freeze against the rear wall. Avoid direct contact of food (especially oily or acidic food) with the inner liner, as oil/acid can erode the inner liner. Clean away oily/acid dirt whenever it is found.
Frozen food can be gently defrosted in the refrigerator compartment. This saves energy.
The ageing process of fruit and vegetables such as courgettes, melons, papaya, bananas, pineapples, etc. can be accelerated in the refrigerator. Therefore, it is not recommended to store them in the refrigerator. However, the ripening of strongly green fruits can be promoted for a certain period. Onions, garlic, ginger and other root vegetables should also be stored at room temperature.
Unpleasant odours inside the fridge are a sign that something has spilled and cleaning is required. See Care And Cleaning.
Different foods should be placed in different areas according to their properties.
Storage into the freezer compartment
- Keep the freezer temperature at -18°C.
- Hot food must be cooled to room temperature before storing in the freezer compartment.
- Food cut into small portions will freeze faster and be easier to defrost and cook. The recommended weight for each portion is less than 2.5 kg.
- It is better to pack food before putting it into the freezer. The outside of the packaging must be dry to avoid bags sticking together. Packaging materials should be odour-free, airtight, non-poisonous and non-toxic.
- In order to avoid expiration of storage periods, please note the freezing date, time limit and name of the food on the packaging according to the storage periods of different foods.
Precautions for the use of chill compartment
- It is suitable for storing ready-to-eat food, such as short-term fish, meat, etc. Most foods can be kept fresh at zero degrees, which is the best choice for storing ready-to-eat fresh food.
- It is not suitable for storing fruits and vegetables in chill compartment.
WARNING!
Acid, alkali and salt etc. could erode the internal surface of the freezer.
- Do not place food containing these substances (e.g., sea fish) directly on the internal surface. Clean up salt water in the freezer immediately.
- Do not exceed the food storage time recommended by the manufacturers. Only take out the required amount of food from the freezer.
- Consume defrosted food quickly. Defrosted food cannot be re-frozen unless it is first cooked, otherwise it may become less edible.
- Do not load excessive quantities of fresh food into the freezer compartment. Refer to the freezing capacity of the freezer - see TECHNICAL DATA or data on the type plate.
- Food can be stored in the freezer at a temperature of at least -18°C for 2 to 12 months, depending on its properties (e.g., meat: 3-12 months, vegetables: 6-12 months).
- When freezing fresh food, avoid bringing it into contact with already frozen food. Risk of thawing!
When storing commercially frozen foods, please follow these guidelines:
• Always follow the manufacturers' guidelines for the length of time you should store food. Do not exceed these guidelines! - Try to keep the time between purchase and storage as short as possible to preserve food quality. • Buy frozen food that has been stored at a temperature of -18°C or below. - Avoid buying food with ice or frost on the packaging - this indicates that the products might have been partially defrosted and refrozen at some point; temperature rises affect food quality.
NOTICE
Due to different models, your product may not have all of the following features. Please refer to the chapter 'Product Description'.
Multi-air-flow
The refrigerator is equipped with a multi-air-flow system, with cool air flows located on every shelf level. This helps maintain a uniform temperature to ensure your food stays fresher for longer.
Adjustable shelves
- The height of the shelves can be adjusted to fit your storage needs.
- To relocate a shelf, first remove it by lifting its rear edge ① and pulling it out ②.
- To reinstall it, place it on the lugs on both sides and push it to the most rearward position until the rear of the shelf is fixed inside the slots in the sides.
Removable door racks/bottle holder
- The door racks can be removed for cleaning:
- Place hands on each side of the rack, lift it upwards ① and pull it out ②.
- To insert the door rack, carry out the above steps in reverse order.
Fridge storage drawer
For using and setting the Fridge storage compartment, please check section USE.
Freezer drawer
The freezer drawer can be extended straightly and completely. You can store and remove the freezing goods comfortably.
Removable drawer
To remove the drawer, pull it out to the maximum extent ①, lift and remove ②.
To insert the drawer, carry out the above steps in reverse order.
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Do not overload the drawers: Maximum load of each drawer: 35kg!
The Light
The LED interior light comes on when the door is opened. The performance of the lights is not affected by any of the appliance's other settings.
Energy saving tips
▶ Make sure the appliance is properly ventilated (see INSTALLATION). Do not install the appliance in direct sunlight or near heat sources (e.g., stoves, heaters). Avoid unnecessarily low temperature in the appliance. The energy consumption increases the lower the temperature in the appliance is set. ▶ Allow warm food to cool down before placing it in the appliance. ▶ Open the appliance door as little and briefly as possible. ▶ Do not overfill the appliance to avoid obstructing the air flow. ▶ Avoid air within the food packaging. ▶ Keep door seals clean so that the door always closes correctly.
The most energy-saving configuration requires drawer, food box, and shelves to be positioned in the appliance in a factory-fresh condition, and food to be placed without blocking the air outlet of the duct.
WARNING!
Disconnect the appliance from the power supply before cleaning.
Cleaning
Clean the appliance when only little or no food is stored.
The appliance should be cleaned every four weeks for good maintenance and to prevent bad stored food odors.
WARNING!
Do not clean the appliance with hard brushes, wire brushes, detergent powder, petrol, amyl acetate, acetone and similar organic solutions, acid or alkaline solutions. Please clean with special refrigerator detergent to avoid damage. ▶ Do not spray or flush the appliance during cleaning. ▶ Do not use water spray or steam to clean the appliance. Do not clean the cold glass shelves with hot water. Sudden temperature change may cause the glass to break. Do not touch the inside surface of the freezer storage compartment, especially with wet hands, as your hands may freeze onto the surface.
▶ Always keep the door gasket clean.
Clean the inside and housing of the appliance with a sponge dampened in warm water and neutral detergent. ▶ Please scrub the interior and exterior of the refrigerator, including door sealing, door rack, glass shelves, boxes and so on, with a soft towel or sponge dipped in warm water (you may add neutral detergent into the warm water).
If there is liquid spilled, remove all the contaminated parts, directly rinse with the flow water, dry and place it back into the fridge.
If there is spilled cream (such as the cream, melting ice cream), please remove all the contaminated parts, put into the warm water with about 40 °C for some time, then rinse with the flow water, dry and place it back into the fridge.
In case some small part or component gets stuck inside of the fridge (between shelves or drawers), use small soft brush to release it. If you could not reach the part, please contact Haier service
Rinse and dry with a soft cloth.
Do not clean any part of the appliance in a dishwasher.
Allow at least 7 minutes before restarting the appliance, as frequent starting may damage the compressor.
Defrosting
The defrosting of the refrigerator and the freezer compartment is done automatically; no manual operation is needed.
Replacing the LED lamps
WARNING!
Do not replace the LED lamp yourself; it must only be replaced by the manufacturer or an authorized service agent.
The lamps use LED as their light source, featuring low energy consumption and long service life. If there is any abnormality, please contact customer service. See CUSTOMER SERVICE.
Parameters of the lamps:
Refrigerator compartment: 12 V max 1.5 W
Non-use for a longer period
If the appliance is not used for an extended period of time:
Take out the food.
Unplug the power cord.
Clean the appliance as described above.
Keep the doors open to prevent the creation of bad odours inside.
NOTICE
Turn the appliance off only if strictly necessary.
Moving the appliance
- Remove all food and unplug the appliance.
- Secure shelves and other moveable parts in the fridge and the freezer with adhesive tape.
- Do not tilt the refrigerator more than 45° to avoid damaging the refrigerating system.
WARNING!
▶ Do not lift the appliance by its handles. ▶ Never place the appliance horizontally on the ground.
Many occurring problems could be solved by yourself without specific expertise. In case of a problem please check all shown possibilities and follow below instructions before you contact an after sales service. See CUSTOMER SERVICE.
WARNING!
Before maintenance, deactivate the appliance and disconnect the mains plug from the mains socket.
Electrical equipment should be serviced only by qualified electrical experts, because improper repairs can cause considerable consequential damages.
▶ A damaged supply should only be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
| Problem Possible Cause Possible Solution | |
| The compressor does not work. | Mains plug is not connected in the mains socket.The appliance is in the defrosting cycleConnect the mains plug.This is normal for an automatic defrosting |
| The appliance runs frequently or runs for a too long period of time. | The indoor or outdoor temperature is too high.The appliance has been off power for a period of time.A door of the appliance is not tightly closed.The door has been opened too frequently or for too long.The temperature setting for the freezer compartment is too low.The door gasket is dirty, worn, cracked or mis-matched.The required air circulation is not guaranteed.In this case, it is normal for the appliance to run longer.Normally, it takes 8 to 12 hours for the appliance to cool down completely.Close the door/drawer and ensure the appliance is located on a level ground and there is no food or container jarring the door.Do not open the door/drawer too frequently.Set the temperature higher until a satisfactory refrigerator temperature is obtained. It takes 24 hours for the refrigerator temperature to become stable.Clean the door/drawer gasket or replace them by the customer service.Ensure adequate ventilation. |
| The inside of the refrigerator is dirty and/or smells. | The inside of the refrigerator needs cleaning.Food of strong odour is stored in the refrigerator.Clean the inside of the refrigerator.Wrap the food thoroughly.. |
| Problem Possible Cause Possible Solution | | |
| It is not cold enough inside the appliance. | The temperature is set too high.Too warm goods has been stored.Too much food has been stored at one time.The goods are too close to each other.A door/drawer of the appli-ance is not tightly closed.The door/drawer has been opened too frequently or for too long. | Reset the temperature.Always cool down goods be-fore storing them.Always store small quantities of food.Leave a gap between several foods allowing air flowing.Close the door/drawer.Do not open the door/drawer too frequently. |
| It is too cold inside the appli-ance. | The temperature is set too low. | Reset the temperature. |
| Moisture forma-tion on the inside of the refrigerator compartment. | The climate is too warm and toodamp.A door/drawer of the appli-ance is not tightly closed.The door/drawer has been opened too frequently or for too long.Food containers or liquids are left open. | Increase the temperature.Close the door/drawer.Do not open the door/drawer too frequently.Let hot foods cool to room temperature and cover foods and liquids. |
| Moisture accumulates on the refrigerators outside surface or between the doors/door and drawer. | The climate is too warm and too damp.The door is not closed tightly. The cold air in the appliance and the warm air outside it condensates. | This is normal in damp climate and will change when the hu-midity decreases.Ensure that he door/drawer is tightly shut. |
| Strong ice and frost in the freezer compartment. | · The goods were not adequately packaged.· A door/drawer of the appliance is not tightly closed.· The door/drawer has been opened too frequently or for too long.· The door/drawer gasket is dirty, worn, cracked or mismatched.· Something on the inside prevents the door/drawer to close properly. | · Always pack the goods well.· Close the door/drawer.· Do not open the door/drawer too frequently.· Clean the door/drawer gasket or replace them by new ones.· Reposition the shelves, door racks, or internal containers to allow the door/drawer to close. |
| The sides of the cabinet and door strip get warm. | · - · This is normal. | |
| The appliance makes abnormal sounds. | · The appliance is not located on level ground.· The appliance touches some object around it. | · Adjust the feet to level the appliance.· Remove objects around the appliance. |
| A slight sound is to be heard similar to that of flowing water. | · - · This is normal. | |
| You will hear an alarm beep. | · The fridge storage compartment door is open. | · Close the door. |
| You will hear a faint hum. | · The anti-condensation system is working | · This prevents condensation and is normal |
| Problem Possible Cause | Possible Solution | |
| The interior lighting or cooling system does not work. | Mains plug is not connected in the mains socket.The power supply is not intact.The LED-lamp is out of order. | Connect the mains plug.Check the electrical supply to the room. Call the local electricity company!Please call the service for changing the lamp. |
| | |
To contact technical assistance, visit our website: https://corporate.haier-europe.com/en/
Under the "website" section, choose the brand of your product and your country. You will be redirected to the specific website where you can find the telephone number and form to contact technical assistance.
Power interruption
In the event of a power cut, food should remain safely cold for about 5 hours. Follow these tips during a prolonged power interruption, especially in summer:
▶ Open the door/drawer as few times as possible.
▶ Do not put additional food into the appliance during a power interruption. If prior notice of a power interruption is given and the interruption duration is longer than 5 hours, make some ice and put it in a container in the top of the refrigerator compartment. An inspection of the goods is required immediately after the interruption. As temperature in the refrigerator will rise during a power interruption or other failure, the storage period and edible quality of food will be reduced. Any food that defrosts should be either consumed, or cooked and refrozen (where suitable) soon afterwards in order to prevent health risks.
Memory function during power interruption
After restoration of power, the appliance continues with the settings that were set before the power failure.
Unpacking
WARNING!
The appliance is heavy. Always handle with at least two persons. Keep all packaging materials out of children's reach and dispose of them in an environmentally friendly manner. ▶ Take the appliance out of the packaging. ▶ Remove all packaging materials.
Environmental conditions
The room temperature should always be between 10°C and 43°C for this refrigerator, for example, CNCQ2T518EW, CNCQ2T518EX, CNCQ2T518EB, CNCQ2T518DW, CNCQ2T518DX, CNCQ2T518EC, CNCQ2T518EG, since it can influence the temperature inside the appliance and its energy consumption. Do not install the appliance near other heat-emitting appliances (ovens, refrigerators).
Recommended Space
Recommended space when door is opened.
| (Unit : mm) | Model |
| Width | W1 | 545 |
| W2 | 311 |
| W3 | 357 |
| W4 | 856 |
| W5 | 5.5 |
| W | 545 |
| Depth | D1 | / |
| D2 | 1103 |
| D | 602 |
| Distance to back wall | A | 50 |
| Distance to lateral walls | B | 50 |
| Distance to ceiling | C | 100 |
| Overall Height | H | 1825 |
Ventilation cross-section
To achieve sufficient ventilation of the appliance for safety reasons, it is recommended to observe the information on ventilation cross-sections.
Aligning the appliance
The appliance should be placed on a flat and solid surface.
- Tilt the refrigerator slightly backwards.
- Set the feet to the desired level.
Make sure the distance to the wall on the hinge side is at least 100 mm for the door to open properly.
- The stability can be checked by alternately bumping on the diagonals. The slight swaying should be the same in both directions. Otherwise, the frame can warp; possible leaking door seals are the result. A low tendency to the rear facilitates the closing of the doors.
i NOTICE
For a free-standing appliance: this refrigerating appliance is not intended to be used as a built-in appliance.
Waiting time
The maintenance-free lubrication oil is located in the capsule of the compressor. This oil can get through the closed pipe system during slanting transport. Before connecting the appliance to the power supply, you have to wait at least 2 hours so that the oil runs back into the capsule.
Electrical connection
Before each connection, check if:
~ power supply, socket, and fusing are appropriate to the rating plate. ~ the power socket is earthed and no multi-plug or extension is used. ~ the power plug and socket are strictly according.
Connect the plug to a properly installed household socket.
WARNING!
To avoid risks, a damaged power cord must be replaced by the customer service (see warranty card).
Door Reversibility
Before connecting the appliance to the power supply, you should check whether the door swing must be changed from right (as delivered) to left, if this is required by the installation location and the usability.
WARNING!
The appliance is heavy. You need two persons to carry out the door reversibility. Before any operation, first unplug the appliance from the mains. Do not tilt the appliance more than 45 degrees to prevent damage to the refrigeration system.
Assembly steps
- Provide necessary tools.
- Unplug the appliance.
- Remove the upper hinge cover 1 and unscrew the upper hinge (three screws) on the right side 2 and left 3.
- Lift the loose refrigerator door carefully off the middle hinge.
- Remove the middle hinge.
- Turn the door upside down and unscrew the cover (1). Take out the new cover (2) from the necessary bag and screw them to the opposite side.
- Change the positions of the blanking plugs and the screw on the side.
- Screw the middle hinge to the left side of the appliance. Pay attention to inverting the pivot of the middle hinge, ensuring that the side with the gasket is facing upwards.
- Lift the upper door carefully onto the middle hinge. And be sure the pivot fits into the hinge barrel of the lower door.
- Take out the new upper hinge and hinge cover from the accessory bag. Fix the upper hinge with three screws on the left side of the appliance. And then put the hinge cover over the hinge.
After changing the door, check if the door seals are located properly on the housing and all screws are tightened well.
Ambient temperatures
Extended temperate: this refrigerating appliance is intended to be used at ambient temperatures ranging from 10°C to 32°C.
Temperate: this refrigerating appliance is intended to be used at ambient temperatures ranging from 16°C to 32°C.
Subtropical: this refrigerating appliance is intended to be used at ambient temperatures ranging from 16°C to 38°C.
Tropical: this refrigerating appliance is intended to be used at ambient temperatures ranging from 16°C to 43°C.
Product parameters according to regulation (EU)2019/2016
Based on standard test results for 24 hours. Actual energy consumption will depend on how the appliance is used and where it is located
| Model | CNCQ2T518EW CNCQ2T518EX CNCQ2T518EB CNCQ2T518EC CNCQ2T518EG | CNCQ2T518DW CNCQ2T518DX |
| Type of refrigerating appliance | Refrigerator-freezer | Refrigerator-freezer |
| Energy efficiency class | E | D |
| Annual energy consumption (kWh/annum) | 237 | 194 |
| Volume Refrigerator compartment(L) | 197 | 197 |
| Volume Freezer compartment(L) | 82 | 82 |
| Freezing Class | 4-star | 4-star |
| Defrosting type | Auto-defrost | Auto-defrost |
| Temperature rise time(h) | 11 | 11 |
| Freezing capacity(kg/24h) | 5 | 5 |
| Climate class | SN.N.ST.T | SN.N.ST.T |
| Volume Chill compartment(L) | 31 | 31 |
Explanations:
- Yes, featured
(1) Based on the results of the standards conformance test over 24 hours. The actual consumption depends on the use and the location of the appliance. (2) Climate rating SN: This appliance is intended for use in an ambient temperature of between +10°C and +32°C
Climate rating N: This appliance is intended for use in an ambient temperature of between +16°C and +32°C
Climate rating ST: This appliance is intended for use in an ambient temperature of between +16°C and +38°C
Climate rating T: This appliance is intended for use in an ambient temperature of between +16°C and +43°C
Additional technical data
| Model | CNCQ2T518EWCNCQ2T518EXCNCQ2T518EBCNCQ2T518ECNCQ2T518EG | CNCQ2T518DWCNCQ2T518DX |
| Total volume(L) | 279 | 279 |
| Voltage/Frequency | 220~240V/50Hz | 220~240V/50Hz |
| Rated current(A) | 1.2 | 1.2 |
| Main fuse(A) | 16 | 16 |
| Refrigerant | R600a(40g) | R600a(40g) |
| Dimensions(W/D/H in mm) | 545*602*1825 | 545*602*1825 |
We recommend our Haier Customer Service and the use of original spare parts. If you have a problem with your appliance, please first check section TROUBLE-SHOOTING.
If you cannot find a solution there, please contact
▶ your local dealer or our European Call Service-Center (see listed phone numbers below) or the Service & Support area at www.haier.com where you can activate the service ▶ claim and also find FAQs.
To contact our Service, ensure that you have the following data available. The information can be found on the rating plate.
Model
Serial No.
Also check the Warranty Card supplied with the product in case of warranty.
| European Call Service-Center |
| Country* | Phone number Costs |
| Haier Italy (IT) | 199 100 912 | |
| Haier Spain (ES) 902 509 123 | | |
| Haier Germany (DE) 0180 5 39 39 99 | | • 14 Ct/Min Landline• max 42 Ct/Min Mobile |
| Haier Austria (AT) 0820 001 205 | | • 14,53 Ct/Min Landline• max 20 Ct/Min all others |
| Haier United Kingdom (UK) | 0333 003 8122 | |
| Haier France (FR) | 0980 406 409 | |
* For other countries please refer to www.haier.com
Haier Europe Trading S.r.l
Branch UK
Westgate House, Westgate, Ealing
London, W5 1YY
*Duration of the guarantee of the refrigerating appliance:
Minimum guarantee is: 2 years for EU Countries, 3 years for Turkey, 1 year for UK, 1 year for Russia, 3 years for Sweden, 2 years for Serbia, 5 years for Norway, 1 year for Morocco, 6 months for Algeria, Tunisia no legal warranty required.
*The period of spare parts for the repair of the appliance:
Thermostats, temperature sensors, printed circuit boards and light sources are available for a minimum period of seven years after placing the last unit of the model on the market.
Door handles, door hinges, trays and baskets for a minimum period of seven years and door gaskets for a minimum period of 10 year, after placing the last unit of the model on the market.
*For further information about the product, please consult https://eprel.ec.europe.eu/ or scan the QR on the energy label supplied with the appliance.
36 Safety information
41 Intended use
Adjustable shelves
Freezer drawer
| (Unit : mm) | Model |
| Width | W1 | 545 |
| W2 | 311 |
| W3 | 357 |
| W4 | 856 |
| W5 | 5.5 |
| W | 545 |
| Depth | D1 | / |
| D2 | 1103 |
| D | 602 |
| Distance to back wall | A | 50 |
| Distance to lateral walls | B | 50 |
| Distance to ceiling | C | 100 |
| Overall Height | H | 1825 |
Appliance maintenance
Westgate House, Westgate, Ealing
London, W5 1YY
On/off
Adjustable shelves
Freezer drawer
| (Unit : mm) | Model |
| Width | W1 | 545 |
| W2 | 311 |
| W3 | 357 |
| W4 | 856 |
| W5 | 5.5 |
| W | 545 |
| Depth | D1 | / |
| D2 | 1103 |
| D | 602 |
| Distance to back wall | A | 50 |
| Distance to lateral walls | B | 50 |
| Distance to ceiling | C | 100 |
| Overall Height | H | 1825 |
Appliance maintenance
Ventilation cross-section
Ambient temperatures
Westgate House, Westgate, Ealing
London, W5 1YY
Multiple air flow
Freezer drawer
| (Unit : mm) | Model |
| Width | W1 | 545 |
| W2 | 311 |
| W3 | 357 |
| W4 | 856 |
| W5 | 5.5 |
| W | 545 |
| Depth | D1 | / |
| D2 | 1103 |
| D | 602 |
| Distance to back wall | A | 50 |
| Distance to lateral walls | B | 50 |
| Distance to ceiling | C | 100 |
| Overall Height | H | 1825 |
Device holder
Ventilation cross-section
Westgate House, Westgate, Ealing
London, W5 1YY
Multiple air flow
Adjustable shelves
Freezer drawer
| (Unit : mm) | Model |
| Width | W1 | 545 |
| W2 | 311 |
| W3 | 357 |
| W4 | 856 |
| W5 | 5.5 |
| W | 545 |
| Depth | D1 | / |
| D2 | 1103 |
| D | 602 |
| Distance to back wall | A | 50 |
| Distance to lateral walls | B | 50 |
| Distance to ceiling | C | 100 |
| Overall Height | H | 1825 |
Appliance maintenance
Ventilation cross-section
Westgate House, Westgate, Ealing
London, W5 1YY
On/Off
Adjustable shelves
| (Unit : mm) | Model |
| Width | W1 | 545 |
| W2 | 311 |
| W3 | 357 |
| W4 | 856 |
| W5 | 5.5 |
| W | 545 |
| Depth | D1 | / |
| D2 | 1103 |
| D | 602 |
| Distance to back wall | A | 50 |
| Distance to lateral walls | B | 50 |
| Distance to ceiling | C | 100 |
| Overall Height | H | 1825 |
Ambient temperatures
Westgate House, Westgate, Ealing
London, W5 1YY
Disposal
On/Off
Multi-air flow
Adjustable shelves
| (Unit : mm) | Model |
| Width | W1 | 545 |
| W2 | 311 |
| W3 | 357 |
| W4 | 856 |
| W5 | 5.5 |
| W | 545 |
| Depth | D1 | / |
| D2 | 1103 |
| D | 602 |
| Distance to back wall | A | 50 |
| Distance to lateral walls | B | 50 |
| Distance to ceiling | C | 100 |
| Overall Height | H | 1825 |
Ventilation section
Westgate House, Westgate, Ealing
London, W5 1YY
On/Off
Adjustable shelves
Cooling storage drawer
Freezer drawer
| (Unit : mm) | Model |
| Width | W1 | 545 |
| W2 | 311 |
| W3 | 357 |
| W4 | 856 |
| W5 | 5.5 |
| W | 545 |
| Depth | D1 | / |
| D2 | 1103 |
| D | 602 |
| Distance to back wall | A | 50 |
| Distance to lateral walls | B | 50 |
| Distance to ceiling | C | 100 |
| Overall Height | H | 1825 |
Westgate House, Westgate, Ealing
London, W5 1YY
Adjustable shelves
Fridge drawer
| (Unit : mm) | Model |
| Width | W1 | 545 |
| W2 | 311 |
| W3 | 357 |
| W4 | 856 |
| W5 | 5.5 |
| W | 545 |
| Depth | D1 | / |
| D2 | 1103 |
| D | 602 |
| Distance to back wall | A | 50 |
| Distance to lateral walls | B | 50 |
| Distance to ceiling | C | 100 |
| Overall Height | H | 1825 |
Ambient temperature
Westgate House, Westgate, Ealing
London, W5 1YY
Disposal
On/Off
Adjustable shelves
Fridge drawer
Freezer drawer
| (Unit : mm) | Model |
| Width | W1 | 545 |
| W2 | 311 |
| W3 | 357 |
| W4 | 856 |
| W5 | 5.5 |
| W | 545 |
| Depth | D1 | / |
| D2 | 1103 |
| D | 602 |
| Distance to back wall | A | 50 |
| Distance to lateral walls | B | 50 |
| Distance to ceiling | C | 100 |
| Overall Height | H | 1825 |
Westgate House, Westgate, Ealing
Power On/Off
Adjustable shelves
Freezer drawer
| (Unit : mm) | Model |
| Width | W1 | 545 |
| W2 | 311 |
| W3 | 357 |
| W4 | 856 |
| W5 | 5.5 |
| W | 545 |
| Depth | D1 | / |
| D2 | 1103 |
| D | 602 |
| Distance to back wall | A | 50 |
| Distance to lateral walls | B | 50 |
| Distance to ceiling | C | 100 |
| Overall Height | H | 1825 |
Westgate House, Westgate, Ealing
London, W5 1YY
On/Off
Refrigerator storage drawer
Freezer drawer
Replacing the LED lamps
WARNING!
| (Unit : mm) | Model |
| Width | W1 | 545 |
| W2 | 311 |
| W3 | 357 |
| W4 | 856 |
| W5 | 5.5 |
| W | 545 |
| Depth | D1 | / |
| D2 | 1103 |
| D | 602 |
| Distance to back wall | A | 50 |
| Distance to lateral walls | B | 50 |
| Distance to ceiling | C | 100 |
| Overall Height | H | 1825 |
Ambient temperatures
Westgate House, Westgate, Ealing
London, W5 1YY
B: Freezer compartment
On/Off
Multi-air flow
Adjustable shelves
Freezer drawer
| (Unit : mm) | Model |
| Width | W1 | 545 |
| W2 | 311 |
| W3 | 357 |
| W4 | 856 |
| W5 | 5.5 |
| W | 545 |
| Depth | D1 | / |
| D2 | 1103 |
| D | 602 |
| Distance to back wall | A | 50 |
| Distance to lateral walls | B | 50 |
| Distance to ceiling | C | 100 |
| Overall Height | H | 1825 |
Westgate House, Westgate, Ealing
London, W5 1YY
A: Refrigerator compartment
1-Display panel
2-Glass shelf
3-Glass shelf
4-Glass shelf
5-Drawer cover
6-Fresh 0°C drawer
7-Door bins
B: Freezer compartment
Switching on/off
Adjustable shelves
Storage drawer in the refrigerator
Freezer drawer
WARNING!
| (Unit : mm) | Model |
| Width | W1 | 545 |
| W2 | 311 |
| W3 | 357 |
| W4 | 856 |
| W5 | 5.5 |
| W | 545 |
| Depth | D1 | / |
| D2 | 1103 |
| D | 602 |
| Distance to back wall | A | 50 |
| Distance to lateral walls | B | 50 |
| Distance to ceiling | C | 100 |
| Overall Height | H | 1825 |
Appliance maintenance
Westgate House, Westgate, Ealing
London, W5 1YY
Removal
Power on/off
Multiple airflows
Adjustable shelves
Refrigerator storage drawer
Freezer drawer
| (Unit : mm) | Model |
| Width | W1 | 545 |
| W2 | 311 |
| W3 | 357 |
| W4 | 856 |
| W5 | 5.5 |
| W | 545 |
| Depth | D1 | / |
| D2 | 1103 |
| D | 602 |
| Distance to back wall | A | 50 |
| Distance to lateral walls | B | 50 |
| Distance to ceiling | C | 100 |
| Overall Height | H | 1825 |
Appliance maintenance
The appliance must be placed on a flat and hard surface.
Westgate House, Westgate, Ealing
London, W5 1YY
*Duration of the cooling appliance warranty:
Adjustable shelves
Freezer drawer
The freezer drawers can be pulled straight out, all the way to the end. You can easily store and remove frozen food.
Removable drawer
To remove the drawer, pull it out all the way ①, lift it, and take it out ②.
To reinstall the drawer, follow the steps in reverse order.
![graph TD A["①"] --> B["②"] B --> C["②"] C --> D["②"] D --> A](/content/2026/04/738996/images/ed189daf1d501a34dc0b56effac8bc6c4d87c956f9954ba424e74b9d62aba04a.jpg)
WARNING!
Do not overload the drawers: Maximum capacity of each drawer: 35 kg!
Light
The door gasket must always be clean. Clean the interior and exterior of the appliance with a sponge moistened with warm water and a neutral detergent. Clean the interior and exterior surfaces of the refrigerator, including door gaskets, door shelves, glass shelves, drawers, and so on. Use a soft towel or sponge soaked in warm water (you can add neutral detergent to the warm water).
| (Unit : mm) | Model |
| Width | W1 | 545 |
| W2 | 311 |
| W3 | 357 |
| W4 | 856 |
| W5 | 5.5 |
| W | 545 |
| Depth | D1 | / |
| D2 | 1103 |
| D | 602 |
| Distance to back wall | A | 50 |
| Distance to lateral walls | B | 50 |
| Distance to ceiling | C | 100 |
| Overall Height | H | 1825 |
Appliance maintenance
Ventilation cross-section
Click on the content to view detailed information.
Thank you for purchasing a Candy product.
Disposal
Multi-flow air
Adjustable shelves
- The height of the shelves can be adjusted to suit your food storage needs.
- To move a shelf, first remove it by lifting the rear edge ① and pulling it out ②.
- To replace it, place it on the supports on both sides and push it in as far as possible until the rear part of the shelf is secured within the side notches.
Removable door shelves / bottle holders
- The door racks can be removed for cleaning:
- Place your hands on both sides of the shelf, lift it upwards ① and pull it out ②.
- To replace the rack in the door, perform the above steps in reverse order.
Refrigerator storage drawer
Freezer drawer
The freezer drawer can be extended straight out and fully. You can easily store and remove frozen products.
Removable drawer
To remove the drawer, pull it out as far as possible ①, lift it and take it out ②. To insert the drawer, perform the above steps in reverse order.
![graph TD A["①"] --> B["②"] B --> C["②"] C --> D["②"] D --> A](/content/2026/04/738996/images/f140ba2d5c6e3595e598f065057060192cd7070fcc9c6aca7faa67c58a153a84.jpg)
WARNING!
Do not overload the drawers: Maximum load for each drawer: 35 kg!
The internal LED lamp turns on when the door is opened. No device setting affects the light output.
▶ Always keep the door gasket clean. ▶ Clean the interior and exterior of the appliance with a sponge soaked in warm water and neutral detergent. Scrub the inside and outside of the refrigerator, including the door gasket, door shelf, glass shelves, drawers, etc., using a soft cloth or sponge dipped in warm water (you can add neutral detergent to the warm water).
If liquid is spilled, remove all soiled parts, rinse directly under running water, dry, and put them back in the refrigerator. If a thick liquid is spilled (for example, whipped cream, melted ice cream), remove all soiled parts, place them in warm water at about 40 °C for a while, then rinse under running water, dry, and put them back in the refrigerator. ▶ In case a small part or component gets stuck inside the refrigerator (between shelves or drawers), free them with a small brush. If you cannot reach the part, contact Haier service. ▶ Rinse and dry with a soft cloth. ▶ Do not clean any part of the appliance in a dishwasher. ▶ Wait at least 7 minutes before switching the appliance back on, as frequent switching on can damage the compressor.
Defrosting
The refrigerator and freezer defrost automatically, so you do not need to do it manually.
Replacing the LED lamps
WARNING!
| (Unit : mm) | Model |
| Width | W1 | 545 |
| W2 | 311 |
| W3 | 357 |
| W4 | 856 |
| W5 | 5.5 |
| W | 545 |
| Depth | D1 | / |
| D2 | 1103 |
| D | 602 |
| Distance to back wall | A | 50 |
| Distance to lateral walls | B | 50 |
| Distance to ceiling | C | 100 |
| Overall Height | H | 1825 |
Appliance maintenance
Multi-airflow
Adjustable shelves
| (Unit : mm) | Model |
| Width | W1 | 545 |
| W2 | 311 |
| W3 | 357 |
| W4 | 856 |
| W5 | 5.5 |
| W | 545 |
| Depth | D1 | / |
| D2 | 1103 |
| D | 602 |
| Distance to back wall | A | 50 |
| Distance to lateral walls | B | 50 |
| Distance to ceiling | C | 100 |
| Overall Height | H | 1825 |
Click on the content to view detailed information.
On/Off
Multi-airflow
Adjustable shelves
Freezer drawer
Westgate House, Westgate, Ealing
London, W5 1YY
Multi-airflow
Adjustable shelves
Freezer drawer
| (Unit: mm) | Model |
| Width | W1 | 545 |
| W2 | 311 |
| W3 | 357 |
| W4 | 856 |
| W5 | 5.5 |
| W | 545 |
| Depth | D1 | / |
| D2 | 1103 |
| D | 602 |
| Distance to back wall | A | 50 |
| Distance to lateral walls | B | 50 |
| Distance to ceiling | C | 100 |
| Overall Height | H | 1825 |
Appliance maintenance
Switch off/on
When the appliance is on, press the K1 button for 3 seconds; the appliance enters standby mode, the compressor stops working, and the light turns off. When the appliance is in standby mode, press the K1 button for 3 seconds; the appliance turns on, the compressor operates, and the light illuminates.
Adjust the temperature
Multi-airflow
Adjustable shelves
Freezer drawer
The freezer drawer can be pulled out straight and completely. You can store and remove frozen food comfortably.
Removable drawer
| (Unit : mm) | Model |
| Width | W1 | 545 |
| W2 | 311 |
| W3 | 357 |
| W4 | 856 |
| W5 | 5.5 |
| W | 545 |
| Depth | D1 | / |
| D2 | 1103 |
| D | 602 |
| Distance to back wall | A | 50 |
| Distance to lateral walls | B | 50 |
| Distance to ceiling | C | 100 |
| Overall Height | H | 1825 |
8- Easy access tray
On/Off
Multiple airflows
Adjustable shelves
Freezer drawer
| (Unit : mm) | Model |
| Width | W1 | 545 |
| W2 | 311 |
| W3 | 357 |
| W4 | 856 |
| W5 | 5.5 |
| W | 545 |
| Depth | D1 | / |
| D2 | 1103 |
| D | 602 |
| Distance to back wall | A | 50 |
| Distance to lateral walls | B | 50 |
| Distance to ceiling | C | 100 |
| Overall Height | H | 1825 |
On/Off
