64349 - Network adapter DeLOCK - Free user manual and instructions

Product Type	USB Type-C™ to 10 Gigabit LAN Network Adapter
Brand	DeLOCK
Model	64349
Dimensions (approx.)	10 x 5 x 2 cm
Weight (approx.)	50 g
Power Supply	USB bus (self-powered via USB-C port)
Main Functions	10 Gigabit Ethernet wired network connection via USB Type-C™ or Thunderbolt™ 3/4
Supported Operating Systems	Windows 11, macOS 14.5 or later, Linux Kernel 6.5 or later
Package Contents	Adapter, USB-C to USB-C cable (30 cm), user manual
Driver Installation	Windows: download from DeLOCK website; macOS: automatic
Maintenance and Cleaning	Clean with a dry, soft cloth. Avoid moisture and chemicals.
Safety	Protect from moisture and direct sunlight. Disconnect during thunderstorms.
Spare Parts and Repairability	Not user-repairable. Contact DeLOCK customer service.
General Information	CE compliant. Recyclable according to local regulations.

Frequently Asked Questions - 64349 DeLOCK

What are the compatible operating systems for the DeLOCK 64349 adapter?

The adapter is compatible with Windows 11, macOS 14.5 or later, and Linux Kernel 6.5 or later.

Do I need to install a driver on Windows?

Yes, on Windows 11, you need to download the driver from https://www.delock.com/produkte/G_64349/treiber.html and follow the installation instructions. A restart may be required.

Does the driver install automatically on macOS?

Yes, on macOS 14.5 or later, the driver is detected and installed automatically after connecting the adapter.

What type of USB-C port is required?

A USB Type-C 40 Gbps or Thunderbolt 3/4 port is required to achieve 10 Gigabit speed.

Can I use the adapter with a standard USB-C port (5 Gbps)?

Yes, the adapter is backward compatible, but the speed will be limited to the port's speed (for example, 5 Gbps for USB 3.2 Gen 1).

What to do if the adapter is not recognized?

Check that the driver is installed (Windows) or that macOS is up to date. Try a different USB-C port. Restart the computer. Refer to the manual for more details.

Is the USB-C cable included?

Yes, a USB Type-C to USB Type-C cable approximately 30 cm is included in the package.

Is the adapter compatible with gaming consoles?

The manual does not mention compatibility with consoles. It is designed for PC and Mac.

How to clean the adapter?

Use a dry, soft cloth. Avoid water, solvents, and excessive moisture.

What to do in case of network connection problems?

Check that the Ethernet cable is properly connected, that the driver is up to date, and that the USB-C port is working. Try restarting the computer and the router.

USER MANUAL 64349 DeLOCK

10 Gigabit LAN Adapter with USB Type-C™ 40 Gbps interface

Exterior view of a gray rectangular electronic device with a network port and ports, no visible text or symbols on the body.

QR code image containing encoded data, no visible human-readable text

CE FC | [REDACTED CIRCULature Symbol]®

Product-No: 64349

User manual no: 64349-a

www.delock.com

High speed: Data transfer rates up to 10 Gbps

This USB network adapter by Delock offers a reliable and fast network connection. With a transmission speed of up to 10 gigabits per second, it enables efficient working and smooth streaming.

NBASE-T for higher speed

Modern services and new technologies require higher bandwidths. NBASE-T technology enables speeds of 1 Gbps, 2,5 Gbps and 5 Gbps with conventional networking cables. The best possible transmission rate is set automatically.

Thunderbolt™ 3, Thunderbolt™ 4 or USB-C™ 40 Gbps

The adapter can be connected to a PC or laptop via Thunderbolt™ 3, Thunderbolt™ 4 or USB-C™ 40 Gbps interface. Operation on slower USB ports is not possible.

Technical details

• Connectors:
  1 x USB 40 Gbps USB Type-C™ male
  1 x 10 Gigabit LAN RJ45 jack
• Chipset: Aquantia AQC113CS, Asmedia ASM2464PDX
• Data transfer rate:
  Ethernet up to 10 Mbps
  Fast Ethernet up to 100 Mbps
  Gigabit Ethernet up to 1 Gbps
  NBASE-T with up to 2.5 Gbps and 5 Gbps
  10 Gigabit Ethernet up to 10 Gbps
  • Supports IEEE 802.3az (Energy Efficient Ethernet)
  • Supports 16k Jumbo Frames
  • Supports IEEE 802.1Q Virtual LAN (VLAN)
  • Supports Wake On LAN (WOL)
  • LED indicator for link and activity
• USB bus powered

• Robust aluminum housing

• Fanless

• Colour: silver
• Dimensions (LxWxH): ca. 111 x 55 x 25 mm

System requirements

• Linux Kernel 6.5 or above
• Mac OS 14.5 or above
- Windows 11
- PC or laptop with a free USB Type-C™ 40 Gbps or Thunderbolt™ 3/4 port

Package content

• USB Type-C™ 10 Gigabit LAN adapter
• USB Type-C™ to USB Type-C™ cable, length ca. 30 cm
• User manual

Safety instructions

• Protect the product against moisture
• Protect the product against direct sunlight

Driver Installation

Windows 11

1. Switch on your computer.
2. Connect the adapter to an available USB port of your computer.
3. Download the driver from the product page: https://www.delock.com/produkte/G_64349/treiber.html.
4. Follow the instructions of the driver installation.
5. Restart your system after the installation.
6. After restart you can start using the device immediately.

Mac OS 14.5

1. Switch on your computer.
2. Connect the adapter to an available USB port of your computer.
3. The driver will be found automatically and installed.
4. You can now start to use the device.

Support Delock

If you have further questions, please contact our customer support [e-mail]

You can find current product information on our homepage: www.delock.com

Final clause

Information and data contained in this manual are subject to change without notice in advance. Errors and misprints excepted.

Copyright

No part of this user manual may be reproduced, or transmitted for any purpose, regardless in which way or by any means, electronically or mechanically, without explicit written approval of Delock.

Edition: 05/2025

Declaration of conformity

Products with a CE symbol fulfill the EMC directive (2014/30/EU) and RoHS directive (2011/65/EU+2015/863+2017/2102), which were released by the EU-comission.

The declaration of conformity can be downloaded under documents: https://www.delock.de/produkte/G_64349/merkmale.html

WEEE-notice

The WEEE (Waste Electrical and Electronic Equipment)-directive, which became effective as European law on February 13th 2003, resulted in an all out change in the disposal of disused electro devices. The primarily purpose of this directive is the avoidance of electrical waste (WEEE) and at the same time the support of recycling and other forms of recycling in order to reduce waste. The WEEE-logo on the device and the package indicates that the device should not be disposed in the normal household garbage. You are responsible for taking the disused electrical and electronic devices to a respective collecting point. A separated collection and reasonable recycling of your electrical waste helps handling the natural resources more economical. Furthermore recycling of electrical waste is a contribution to keep the environment and thus also the health of men. Further information about disposal of electrical and electronic waste, recycling and the collection points are available in local organizations, waste management enterprises, in specialized trade and the producer of the device.