Compact C2 Total Care - Vacuum Cleaner MIELE - Free user manual and instructions

USER MANUAL Compact C2 Total Care MIELE

Illustration of a vacuum cleaner cleaning a tiled floor with a machine, no text or symbols present

Only Miele FilterBags, filters and accessories with the "Original Miele" logo can be used with this

vacuum. Only then can the suction power of the vacuum cleaner reach its optimum potential creating the best possible cleaning results.

USE OF NON-MIELE COMPONENTS MAY VOID THE WARRANTY.

The use of FilterBags made of paper or a simi material, or FilterBags with a cardboard retaining plate can lead to serious damage to the vacuum cleaner and may void the warranty, just as with the use of FilterBags without the "Original Miele" logo.

The "Original Miele" Logo will appear on the packaging or directly on the FilterBag.

ORIGINAL Miele

Purchasing new FilterBags and filters

Original Miele FilterBags and filters can be purchased from an authorized Miele vacuum dealer or by visiting the Miele store at www.mieleusa.com/www.miele.ca.

IMPORTANT SAFETY INSTRUCTIONS 5

Caring for the environment 11

Appliance description 12

References to illustrations.... 14

Electrobrush / Turbobrush Operating Instructions 14

Preparing for use.... 14

Use.... 16

Parking, transport and storage 18

Maintenance 18

Purchasing new FilterBags and filters.... 19

Ordering the correct FilterBags and filters 19

When to change the FilterBag 19

How the FilterBag change indicator works 20

How to replace the FilterBag 20

When to change the motor protection filter.... 20

How to change the motor protection filter 20

When to replace the exhaust filter.... 21

How to replace the AirClean filter 21

Replacing the Active AirClean 50 and HEPA AirClean 50 exhaust filters ..... 21

Replacing one type of exhaust filter with another 22

When changing the filter, please note: 22

When to change the thread catchers? 22

How to replace the thread lifters 22

Cleaning the roller on the AllTeQ floorhead 22

Cleaning and care 23

Frequently Asked Questions 24

Technical Service.... 25

Contact in case of fault 25

Warranty 25

Optional accessories 25

Limited Warranty - Vacuum Cleaners USA 27

en - IMPORTANT SAFETY INSTRUCTIONS

This vacuum cleaner complies with current safety requirements. Inappropriate use can, however, lead to personal injury and damage to property.

To avoid the risk of accidents and damage to the vacuum cleaner, please read the operating instructions carefully before using it for the first time. They contain important information on its safety, operation and maintenance.

Keep these operating instructions in a safe place and pass them on to any future user.

Always disconnect the vacuum cleaner from the power supply when you have finished using it, before changing any accessories, as well as for maintenance work and cleaning. Turn the vacuum cleaner off and unplug it.

Correct use

This vacuum cleaner is intended for cleaning flooring in domestic households and similar residential environments.
This vacuum cleaner can be used for all normal cleaning of carpets, rugs and hard flooring.
This vacuum cleaner is not intended for outdoor use.
This vacuum cleaner is intended for use at altitudes of up to 13000 ft (4000 m) above sea level.
The vacuum cleaner must only be used to vacuum dry floor surfaces. Do not use on people and animals. Any other usage, modification or alteration is not supported by the manufacturer and could be dangerous.

en - IMPORTANT SAFETY INSTRUCTIONS

▶ Persons which lack physical, sensory or mental abilities or experience with the machine should not use it without supervision or instruction by a responsible person.

Safety with children

Danger of suffocation! Ensure that any plastic wrappings, bags, etc. are disposed of safely and kept out of the reach of children.
▶ Do not allow the vacuum cleaner to be used as a toy. Close attention is necessary when used near children.

WARNING

To reduce the risk of fire, electric shock or injury:

▶ Check the voltage rating of the vacuum cleaner before connecting the power cord to an electrical outlet. Your power source should correspond with the voltage rating plate located on the underside of the vacuum. Use only household AC outlets. Never use DC power sources. If you are not sure of your home’s voltage supply, consult a qualified electrician. Connecting the vacuum cleaner to a higher voltage than indicated in these instructions may result in damage to the vacuum cleaner or injury.

To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other.) This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not alter the plug in any way.

en - IMPORTANT SAFETY INSTRUCTIONS

Technical safety

Before using the vacuum cleaner and its accessories, check for any visible signs of damage. Do not use a damaged appliance.
▶ Ensure that the connection data on the data plate of the vacuum cleaner (voltage and frequency) match the household power supply. Without modifications, the vacuum cleaner is suited for 50Hz or 60Hz.
The electrical outlet must be fitted with a 15 A fuse.
▶ Reliable and safe operation of this vacuum cleaner can only be assured if it has been connected to the electricity supply.
The socket on the vacuum cleaner (depending on model) must only be used for the Miele Electrobrushes listed in these operating instructions.
The Miele Powerbrush is a motor driven accessory for use only with Miele vacuum cleaners. For safety reasons, the vacuum cleaner must not be used with an Powerbrush produced by another manufacturer.
▶ Repairs must only be performed by an authorized service agent in accordance with national and local safety regulations. Unauthorized repairs could cause injury or machine damage. Otherwise the warranty will be void.

en - IMPORTANT SAFETY INSTRUCTIONS

Do not pull or carry the vacuum cleaner by the power cord, and be careful not to damage the cord when withdrawing the plug from the socket. Keep the cord away from sharp edges and do not let it get pinched, for example, under a door. Avoid running the vacuum cleaner over the cord. This could damage the cord, plug or socket. The appliance must not be used if any of these have suffered damage.
Do not use the vacuum cleaner if the power cord is damaged. If the power cord is damaged it must be replaced together with the cord reel. For safety reasons this must only be done by Miele Technical Service or a Miele authorized service technician.
Do not allow the vacuum cleaner or Electrobrush, electric wand or electric hose to get wet. Clean only with a dry or slightly damp cloth. If any moisture gets into the appliance, danger of electric shock.
The Electrobrush, electric wand and electric hose contain power cords. The plug connectors must not come in contact with water. Danger of electric shock. They should only be cleaned with a dry cloth.

en - IMPORTANT SAFETY INSTRUCTIONS

▶ Repairs should only be carried out by a Miele-authorized service technician. Repairs and other work by unqualified persons can cause considerable danger to users.
▶ Defective components should be replaced by Miele original parts only. Only with these parts can safety of the appliance be assured as intended by the manufacturer.

Proper use

▶ To avoid the risk of damage, do not use the vacuum cleaner without the FilterBag, dust compartment filter and exhaust filter in place.

The dust compartment cover will not close without a FilterBag inserted. Do not force it.

Do not vacuum up anything which has been burning or smoking, e.g., cigarettes, ashes or hot ash, whether glowing or apparently extinguished.

Do not use the vacuum cleaner to vacuum up any water, liquid or damp dirt. Wait until any freshly cleaned or shampooed rugs or carpets are completely dry before attempting to vacuum.

▶ Do not use the vacuum cleaner to vacuum toner dust. Toner, such as that used in printers and photocopiers, can conduct electricity.

Do not vacuum up any flammable or combustible liquids or gases and do not vacuum in areas where such substances are stored.

Do not vacuum at head height and do not let the suction get anywhere near a person's head.

en - IMPORTANT SAFETY INSTRUCTIONS

Accessories

To avoid the risk of injury when vacuuming with a Miele Powerbrush or Turbobrush, do not touch the rotating roller brush.
It is not advisable to vacuum directly with the handle, i.e., without an accessory attached, as the rim could get damaged and you could hurt yourself on sharp edges.
Only use genuine FilterBags, filters and accessories with the “Original Miele” logo on them. Otherwise the manufacturer cannot guarantee the safety of the product.

California Proposition 65

THE FOLLOWING WARNING IS REQUIRED BY THE STATE OF CALIFORNIA FOR CALIFORNIA RESIDENTS ONLY:

WARNING:

Cancer and Reproductive Harm -

www.P65Warnings.ca.gov.

SAVE THESE INSTRUCTIONS

Disposal of the packing material

The cardboard box and packing materials protect the appliance during shipping. They have been designed to be biodegradable and recyclable.

Ensure that any plastic wrappings, bags, etc. are disposed of safely and kept out of the reach of children. Danger of suffocation!

Disposing of the FilterBags and filters

Filterbags and filters are made from environmentally friendly materials, and can be disposed of with the normal household waste, as long as they have been used exclusively for general household dust.

Disposing of your old appli- ance

Before disposing of your old appliance remove the FilterBag and filters and dispose of them with your household waste.

Electronic and electrical appliances contain many valuable materials. They also contain certain materials, compounds and components which were essential for their correct functioning and safety. These could be hazardous to your health and to the environment if disposed of with general waste or if handled incorrectly. Please do not, therefore, dispose of your old appliance with general waste.

Instead, please make use of officially designated collection and disposal points to dispose of and recycle electrical and electronic appliances. By law, you are solely responsible for deleting any personal data from the appliance prior to disposal. Please ensure that your old appliance poses no risk to children while being stored for disposal.

Labeled diagram of a vacuum cleaner with numbered parts for identification

a XXL handle *
b Air inlet valve *
c Release buttons *
d Telescopic suction wand release mechanism *
e Telescopic suction wand *
f Dust compartment lid release button
g Floorhead *
h Carrying handle
i Socket for Electrobrush *
j Original Miele FilterBag
k Motor protection filter
1 Original Miele exhaust filter *
m Power cord *
n Foot switch for automatic cord rewind Ⓜ
o Rotary selector
p Park system for pauses during vacuuming
q On/off ① foot switch
r FilterBag change indicator
s Connection socket *
t Suction hose *
u Accessories holder with three accessories

Park system for storage (on both sides of the vacuum cleaner - not shown)

* These features are model-specific and may vary or may not be available on your vacuum cleaner.

References to illustrations

The illustrations referred to in the text are shown on the fold-out pages at the end of these Operating Instructions.

Electrobrush / Turbobrush Operating Instructions

Your vacuum cleaner is equipped with an Electrobrush or Turbobrush as standard. Please read the separate operating instructions supplied with the Electrobrush or Turbobrush before using it for the first time.

Preparing for use

Attaching the suction hose (Fig. 01)

■ Insert the hose connector into the suction socket on the vacuum cleaner until it clicks into position. To do this, line up the guides on the two pieces.

Disconnecting the suction hose (Fig. 02)

■ Press the release buttons at the side of the hose connector, and lift the hose from the socket.

Connecting the suction hose to the handle (Fig. 03)

(required depending on model)

■ Insert the suction hose into the handle until it clicks into position.

Connecting the handle to the wand (Fig. 04)

■ Insert the handle into the wand until it clicks into position. To do this, line up the guides on the two pieces.

■ To release the handle from the wand, press the release button and pull the handle out of the wand, twisting it slightly as you do so.

Adjusting the telescopic suction wand

Depending on the model, your vacuum cleaner will be fitted with one of the following suction wands:

– Telescopic suction wand

- Comfort telescopic suction wand

One part of the telescopic suction wand is packed inside the other and it can be adjusted to suit your height for comfortable vacuuming.

Telescopic suction wand (Fig. 05)

■ Press the release button and adjust the telescopic suction wand to the required length.

Comfort telescopic suction wand (Fig. 05)

■ Grasp the release mechanism and adjust the telescopic suction wand to the required length.

Connecting the telescopic wand to the floorhead/floorbrush (Fig. 06)

(included as standard depending on model)

■ Push the telescopic wand into the suction nozzle and turn it clockwise or counter-clockwise until it clicks into position.

■ To detach these parts from each other, press the release button and pull the telescopic wand out of the suction nozzle, twisting it slightly as you do so.

Adjusting the floorhead (Fig. 07)

(only for models with a reversible floorhead included in the standard version)

This vacuum cleaner can be used for the everyday cleaning of carpets, rugs and hard flooring.

Miele offers a range of other floorheads, brushes and accessories for other types of flooring and special applications (see "Optional accessories").

Please always follow the flooring manufacturer's cleaning and care instructions.

Vacuum carpets and rugs with the brush retracted:

■ Press the foot switch ☐.

Clean hard flooring which is not susceptible to scratching, and flooring with gaps or deep crevices in it with the brush protruding:

■ Press the foot switch 📁.

If the suction power of the adjustable floorhead seems too high, reduce the suction until the floorhead is easier to maneuver (see “Use – Regulating the suction power”).

Activating the TimeStrip® exhaust filter change indicator on the exhaust filter

Depending on the model, your vacuum cleaner will be fitted as standard with one of the following exhaust filters (Fig. 08).

a AirClean

b Active AirClean 50 (black)

c HEPA AirClean 50 (white)

If your vacuum cleaner is fitted with exhaust filter b or c, you need to activate the TimeStrip® exhaust filter change indicator.

■ Press the release button on the recessed grip and raise the dust compartment lid as far as it will go (Fig. 09).

■ Remove the indicator strip (Fig. 10).

■ Press the TimeStrip® exhaust filter change indicator (Fig. 11).

After approx. 10–15 seconds a thin red line will appear in the left-hand side of the display (Fig. 12).

■ Close the dust compartment lid securely, making sure it clicks into position. Take care not to trap the FilterBag when doing so.

How the TimeStrip® exhaust filter change indicator works

The TimeStrip® exhaust filter change indicator shows the remaining functional life of the exhaust filter. After approx. 50 operating hours, or approx. one year of average use, the display will be completely filled with red (Fig. 13).

Using the accessories supplied (Fig. 14)

Dusting brush / Dusting brush with natural bristles

(depending on model)

For cleaning baseboards, as well as ornate, carved or particularly delicate objects.

The head can be swiveled to adjust the angle.

Upholstery nozzle

For cleaning upholstery, mattresses, cushions, curtains, etc.

Crevice nozzle

For cleaning in folds, crevices or corners.

Accessories holder for the above three accessories (Fig. 15)

Symbols on the holder show where to attach the different accessories.

Attach the accessories holder to the suction hose where it joins the handle or to the hose connector socket on the vacuum cleaner. Make sure it clicks into position.

Some models are supplied as standard with one of the following accessories which are not illustrated.

• Electrobrush
• Turbobrush

These vacuum cleaners are supplied with separate operating instructions for the relevant accessory part.

Convertible floorhead / floor brush (Fig. 16)

(included as standard depending on model)

For general use and also for vacuuming the stairs.

For safety reasons when vacu- g stairs, it is best to start at the m of the stairs and move up- s.

Use

Power cord

Unwind the cord completely to e vacuum in dissipating heat.

Do not pull or carry by the cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Do not run the appliance over the cord. Keep the cord away from heated surfaces. Do not unplug by pulling the cord. To unplug grasp the plug, not the cord. This appliance is equipped with a power cord reel. Hold the plug when rewinding onto cord reel. Do not allow plug to whip when rewinding.

Unwind the power cord (Fig. 17)

Pull the power cord out to the required length.

Insert the plug into the electrical socket.

⚠️ If vacuuming for longer than 30 minutes, the power cord must be pulled out all the way. Otherwise there is a danger of overheating and damage.

Rewinding the power cord (Fig. 18)

■ Unplug the power cord from the socket.
■ Step on the cord rewind foot switch.

The power cord will then retract itself into the vacuum cleaner.

If you do not want the cord to retract completely into the vacuum cleaner you can deactivate this function. To do this, take hold of the end of the cord while rewinding it and give it a short pull when you want the rewinding to end.

Turning the vacuum cleaner on and off (Fig. 19)

■ Press the On/Off foot control ①.

Regulating the suction power (Fig. 20)

The suction power can be regulated to suit the type of flooring being cleaned. Reducing the suction power reduces the amount of effort required to maneuver the floor brush.

The vacuum cleaner has symbols on the controls which indicate the type of use the settings are suitable for.

Curtains, fabric
Upholstery, cushions
Deep pile carpets, rugs and runners
Energy-saving vacuuming. This setting is also very quiet
Low pile carpet and rugs
Hard flooring and heavily soiled carpets and rugs

When using the adjustable floorhead, if the suction seems too high, reduce the suction until the floorhead is easier to maneuver.

■ Turn the suction power selector manually to the suction power setting you require.

Opening the air inlet valve (Fig. 21 + 22)

(depending on model)

It is easy to reduce the suction power for a short time, e.g., to prevent rugs or other objects being sucked into the vacuum cleaner.

■ Open the air inlet valve on the handle far enough to reduce the suction power.

This reduces the suction on the respective nozzle used.

During vacuuming

■ When vacuuming, pull the vacuum cleaner behind you on its wheels. You can stand it upright for vacuuming stairs and curtains, etc.

Parking, transport and storage

Park system for pauses during vacuuming (Fig. 23)

(cannot be used with the Electrobrush SEB 228)

The park system allows you to conveniently park the suction wand and floorhead during pauses.

■ Slot the floorhead into the parking attachment on the vacuum cleaner.

If your vacuum cleaner is on a sloping surface, e.g., a ramp, retract the telescopic suction wand fully.

Park system for storage (Fig. 24)

⚠️ Always disconnect the vacuum cleaner from the power supply when you have finished using it. Remove the plug from the socket.

■ Stand the vacuum cleaner upright.

It is a good idea to retract the telescopic suction wand fully.

■ Slot the floorhead downwards into one of the parking attachments on either side of the vacuum cleaner.

This makes the vacuum cleaner easier to carry or store.

If your vacuum cleaner has an XXL handle, you can detach this so that the vacuum cleaner requires less storage space (Fig. 25).

■ Detach the XXL handle from the retracted telescopic suction wand.

■ Wind the suction hose around the telescopic suction wand and then slot the XXL handle into the second parking attachment.

Maintenance

⚠️ Always switch off the vacuum cleaner for maintenance work and remove the plug from the outlet.

The Miele filtration system consists of three components:

- Original Miele FilterBag

- Motor protection filter

- Original Miele exhaust filter

These will need to be replaced from time to time to ensure that your vacuum cleaner performs efficiently.

We recommend only using genuine FilterBags, filters, and accessories with the “Original Miele” logo on them. This will ensure that the suction power of the vacuum cleaner is maintained, giving the best possible cleaning results.

FilterBags with the “Original Miele” logo on them are not made from paper or paper-based materials and nor do they have a cardboard collar. This is why our FilterBags are particularly long-lasting and reliable.

Please note that appliance faults and damage originating from the use of accessories which do not carry the "Original Miele" logo will not be covered by the appliance guarantee.

Purchasing new FilterBags and filters

Original Miele FilterBags and filters are available from the Miele web store, Miele Technical Service, and your Miele dealer.

Ordering the correct FilterBags and filters

Only use original Miele FJM FilterBags with a red collar and original Miele filters. These are identified by the “ORIGINAL Miele” logo on the packaging.

ORIGINAL Miele

Every packet of original Miele FilterBags contains four bags, one AirClean exhaust filter and one motor protection filter. Original Miele multipacks contain 16 FilterBags, four AirClean exhaust filters and four motor protection filters.

Original Miele exhaust filters can also be purchased separately from your Miele dealer or Miele Technical Service. Please quote the model number of your vacuum cleaner when ordering to make sure you get the correct filter. You can also order all accessories via the Miele web store.

When to change the FilterBag (Fig. 26)

Change the FilterBag when the color marker in the FilterBag change indicator turns red.

FilterBags are disposable and intended to be used only once. Dispose of the entire FilterBag. Do not attempt to re-use. Blocked pores reduce the efficiency of the vacuum cleaner.

Checking the FilterBag change indicator

■ Attach the floor brush to the vacuum cleaner (depending on the model).
■ Switch the vacuum cleaner on and select the highest power setting.
■ Lift the floor brush off the floor a little.

How the FilterBag change indicator works

The FilterBag change indicator is set for normal household dust. This generally contains a mixture of dust, hair, threads, carpet lint, grit, etc.

However, if the cleaner has been used to vacuum up fine dust, such as plaster, brick dust, cement or flour, the pores of the FilterBag will become blocked very quickly.

This affects the air permeability of the bag, and the marker will indicate that the bag is “full” even when it is not. If this happens you must still change the FilterBag because suction power will be greatly reduced by blocked pores in the FilterBag.

If, on the other hand, a large amount of hair and carpet lint which typically contains a lot of air is vacuumed up, the indicator may fail to react even though the bag is full. You should still change it. Both these extremes can occur.

How to replace the FilterBag (Fig. 27 + 28)

■ Press the release catches at the side of the hose connector, and remove the hose from the socket (Fig. 02).
■ Press the release button on the recessed grip and raise the dust compartment lid as far as it will go (Fig. 09).

The FilterBag has a flap which closes automatically when the dust compartment lid is raised to prevent any dust escaping.

■ Pull the FilterBag out by the grip on the collar.

■ Fit the new FilterBag into the red holder as far as it will go. Leave it folded up when you take it out of the box.
■ Close the dust compartment lid securely, making sure it clicks into position. Take care not to trap the FilterBag when doing so.

An empty operation lock prevents the dust compartment lid from closing without a FilterBag in place. Do not use force!

■ Insert the hose connector into the suction socket on the vacuum cleaner until it clicks into position. To do this, line up the guides on the two pieces (Fig. 01).

When to change the motor protection filter

Replace this filter every time you start a new packet of filter bags.

Every packet of original Miele filter bags contains a motor protection filter. Multi-packs contain four motor protection filters.

How to change the motor protection filter (Fig. 29)

■ Open the dust compartment lid.
■ Pull the filter bag out by the grip on the collar.
■ Lift up the filter frame until it clicks and remove the old motor protection filter. Hold by the clean, unsoiled section to remove it.
■ Replace with a new motor protection filter.
■ Close the filter frame.

■ Fit the filter bag into the holder as far as it will go.
■ Close the dust compartment lid securely, making sure it clicks into position. Take care not to trap the filter bag when doing so.

When to replace the exhaust filter

Depending on the model, your vacuum cleaner will come with one of the following exhaust filters (Fig. 08) as standard:

a AirClean

Replace this filter every time you start a new packet of Miele FilterBags. An Air-Clean exhaust filter is supplied with every packet of Miele FilterBags.

b Active AirClean 50 (black)

c HEPA AirClean 50 (white)

Replace if the display for the exhaust filter change indicator is completely filled with red (Fig. 13). This occurs after approx. 50 hours of operation which is equivalent to about a year of average use. The vacuum cleaner can still be used.

However, the suction power will be reduced as will the effectiveness of the filter if it is not replaced in good time.

How to replace the AirClean filter (Fig. 30 + 31)

Do not use more than one exhaust filter at a time.

■ Open the dust compartment lid.
■ Press the release catch on the filter grille and open the grille until it clicks.

■ Grasp the used AirClean exhaust filter by one of the clean, unsoiled sections and take it out.
■ Replace it with a new AirClean exhaust filter.

If you wish to fit an Active AirClean 50 or HEPA AirClean 50 exhaust filter, see “Replacing one type of exhaust filter with another.”

■ Close the filter frame.
■ Close the dust compartment lid.

Replacing the Active AirClean 50 and HEPA AirClean 50 exhaust filters (Fig. 32 + 33)

Do not use more than one exhaust filter at a time.

■ Open the dust compartment lid.
■ Lift the exhaust filter and remove it.
■ Insert a new exhaust filter, making sure it goes in properly, then push it down into position.
■ Press the TimeStrip® exhaust filter change indicator (Fig. 11).

After approx. 10 -15 seconds a thin red line will appear in the left-hand side of the display (Fig. 12).

If you wish to fit the AirClean exhaust filter, see “Replacing one type of exhaust filter with another”.

■ Close the dust compartment lid.

Replacing one type of exhaust filter with another (Fig. 08)

Depending on the model, your vacuum cleaner will be fitted as standard with one of the following exhaust filters :

a AirClean
b Active AirClean 50 (black)
c HEPA AirClean 50 (white)

Do not use more than one exhaust filter at a time.

When changing the filter, please note:

1. If you wish to replace exhaust filter a with filter b or c, it is essential that you remove the filter frame before you fit the new exhaust filter.
   In addition, you must activate the ex-haust filter change indicator (Fig. 11).
2. If you wish to replace exhaust filter b or c instead of a, so it is essential that you also fit it in a filter frame * (Fig. 30).

* Filter frame - see “Optional accessories.”

When to change the thread catchers?

(only possible for models with a reversible floorhead included as standard)

The thread catchers on the suction inlet of the reversible floorhead can be replaced. Check them from time to time and replace them if the pile has worn down.

How to replace the thread lifters (Fig. 34)

■ Use a suitable screwdriver to remove the thread lifters from the slots.

■ Install new thread lifters.

Replacement parts are available from your Miele dealer or through Miele Technical Service.

Cleaning and care

⚠️ Always disconnect the vacuum cleaner from the electrical supply before cleaning it. Turn off and unplug it.

Vacuum cleaner and accessories

The vacuum cleaner and all plastic accessories can be cleaned with a proprietary cleaner suitable for plastic.

Do not use abrasive cleaning agents, glass cleaning agents, all-purpose cleaners or oil-based conditioning agents!

Dust compartment

The dust compartment can, if necessary, be cleaned using a dry duster, brush or, if available, a second vacuum cleaner to vacuum the dust out.

Monitor the filter bag change indicator and inspect all filters regularly. Clean or replace them when necessary according to these Operating Instructions.

Do not let the vacuum cleaner get wet. If moisture gets into the appliance, there is a risk of electric shock.

Frequently Asked Questions

With the help of the following guide minor faults in the performance of the machine, some of which may result from incorrect operation, can be remedied without contacting the Service Department.

This guide may help you to find the reason for the fault, and how to correct it.

Problem Possible cause

and solution

The vacuum cleaner turns off automatically.

A temperature limiter turns the vacuum cleaner off automatically if it gets too hot.This can occur if, for instance, large articles block the wand or when the FilterBag is full or contains particles of fine dust. A heavily soiled exhaust or dust compartment filter can also be the cause of overheating.■ Turn the vacuum cleaner off immediately using the On/Off foot switch , and unplug it.After removing the cause, wait for approximately 20 - 30 minutes to allow the vacuum cleaner to cool down. It can then be turned on again.

Technical Service

Contact in case of fault

In the event of a fault which you cannot remedy yourself, please contact your Miele dealer or Miele Technical Service.

Contact information for Miele Technical Service can be found at the end of this document.

Warranty

For more information about warranty conditions, please contact Miele Technical Service.

Optional accessories

Certain models are supplied as standard with one or more of the following accessories.

Please observe the flooring manufacturer's cleaning and care instructions.

These and many other products can be ordered from the Miele Webstore, Miele Technical Service or from your Miele dealer.

Electrobrushes

Electrobrushes can only be connected to a vacuum cleaner which has an Electrobrush socket.

Electro Comfort Electrobrush (SEB 217-3)

For the intensive vacuuming of carpets which are subject to hard wear. The Electrobrush removes deep-seated dirt and prevents areas of frequent use being trodden into a path.

Electro Plus Electrobrush (SEB 228)

In comparison to the SEB 217-3, this Electrobrush is broader and also comes with a five-level adjustable range to adapt to different pile heights.

Electro Premium Electrobrush (SEB 236)

In comparison to the SEB 228, this Electrobrush also comes with LEDs to illuminate the work area and with a multifunction control light.

Floor tools / Brushes

TurboTeQ (STB 305-3)

This brush is ideal for removing lint and hair from short-pile carpet.

Handheld Turbobrush Mini (STB 101)

For vacuuming upholstery, mattresses or car seats, etc.

Floor brush Hardfloor (SBB 235-3)

This brush is designed for use on hard flooring such as tiled or stone floors.

Floor brush Parquet (SBB Parquet-3)

This brush has natural bristles and is designed for use on smooth floors that are susceptible to scratching.

Parquet Twister floorbrush with swiveling head (SBB 300-3)

With natural bristle for vacuuming smooth hard floors and small gaps.

Floorbrush Parquet Twister XL with swiveling head (SBB 400-3)

With natural bristles for quickly vacuuming smooth hard floors and small gaps.

Other accessories

Universal brush (SUB 20)

For dusting books, shelves, etc.

Radiator brush (SHB 30)

For dusting radiators, narrow shelves and crevices.

Mattress tool (SMD 10)

For vacuuming upholstery, mattresses, cushions, curtains, covers, etc.

Crevice nozzle, 12" (300 mm) (SFD 10)

Extra long crevice nozzle for cleaning in folds, crevices and corners.

Crevice nozzle, 22" (560 mm) (SFD 20)

Flexible crevice nozzle for vacuuming hard to reach places.

Upholstery nozzle XL (SPD 20)

Extra wide upholstery nozzle for cleaning upholstered furniture, mattresses and pillows.

Spotlight Handle (SGC 20)

(not applicable to models with electro suction wand and electro telescopic suction wand)

Lights up the area being vacuumed.

Filters

Active AirClean 50 exhaust filter (SF-AA 50)

For a significant reduction of unpleasant odors. Ideal for households with pets or smokers.

HEPA AirClean 50 exhaust filter (SF-HA 50)

Effectively filters fine dust and allergens. Ideal for people allergic to house dust.

Filter frame

The filter frame is required if you wish to use an AirClean filter instead of an Active AirClean 50 or HEPA AirClean 50 filter.

What This Warranty Covers and For What Period The Coverage Extends

Miele, Inc. (hereinafter "Miele") warrants to the original purchaser of this product, living in the United States of America, who purchased their vacuum from a Miele Authorized Dealer:

a. That this product, including all of its Miele authorized parts is free of defects in material and workmanship.
b. That this product, if found to be defective within the stated warranty period, will be repaired free of charge to the consumer (both parts and labor) by an authorized Miele service agent.
c. The warranty period for vacuum cleaners, with the exception of "HomeCare" sub-models, is as follows:

Vacuum Series Term
Classic Series Canister Vacuums 1 year
Swing Series H1 Vacuums 1 year
Compact Series Canister Vacuums 2 years
Scout Robotic Vacuums 2 years
Triflex HX1 Series Cordless Vacuums 2 years
Complete Series Canister Vacuums 3 years
Dynamic Series Upright Vacuums 3 years
Blizzard Bagless Series Canister Vacuums 3 years

d. The warranty period for all “HomeCare” sub-model types is 5 (five) full years from the date of purchase, while the Triflex HX1 HomeCare is 3 (three) full years from the date of purchase.
e. This warranty only applies while the product remains within the United States, and is null and void in any other US territories, possessions, or foreign countries.

Commercial Use

Vacuum cleaners other than the Scout RX1 and Scout RX2 used for commercial purposes will be warranted for a period of six (6) months from the date of purchase. There is no warranty for the Scout RX1 or Scout RX2 used for commercial purposes. Thereafter this Limited Warranty shall be null and void.

What is not covered by this Warranty

This warranty does not cover damage or defects caused by or resulting from repairs, service or alterations to the product or any of its parts or accessories which have been performed by service centers or repairmen not authorized by Miele, or damage or defects caused by negligence, accident, abuse, misuse, improper or abnormal usage or maintenance of the product, its parts or accessories, or damages caused by the use or installation of non-genuine Miele parts Ordinary wear and tear or cosmetic damage (scuffs, scratches, gouges, dents, etc.) shall not be considered a defect in materials or workmanship.

Exclusion of Other Warranties

Except for the limited warranty provided herein, Miele disclaims any and all other express warranties with respect to the product. Any warranty of merchantability or fitness for a particular purpose is limited in its duration to the term of the limited warranty provided herein.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Limitation of Liability for Special, Incidental or Consequential Damages

Miele will assume no liability, or other obligation with respect to any personal injury or property damage resulting from the use of a vacuum cleaner, or its accessories, replacement parts, etc., which has not been purchased from, or serviced by an Authorized Miele Dealer. Any purchaser who obtains a vacuum cleaner, accessories, replacement parts, etc., from someone other than an Authorized Miele dealer proceeds at their own risk.

Miele specifically disclaims any and all liability, whether directly or by way of indemnity, for special incidental, consequential or other damages, whether based on breach of contract, tort, strict or product liability, or any other legal theory.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

Special State Laws

This Limited Warranty gives you specific legal rights; you may have other rights, which vary, from state to state.

Service

For service under this Limited Warranty, or to find an Authorized Miele Dealer in your area, please visit the “Find a Miele Partner Near You” section at Mieleusa.com.

Effective Date: July 20, 2020

©2020 Miele, Inc.

Limited Warranty - Vacuums Canada 54

Garantie restreinte – Aspirateurs Canada 56

INSTRUCTIONS IMPORTANTES DE SÉCURITÉ

Labeled diagram of a vacuum cleaner with numbered parts for identification

The following warranty conditions are valid in Canada only.

Miele Limited, (hereinafter "Miele") warrants to the original purchaser that this product, including all of it's Miele authorized parts and accessories, is free of defects in material and workmanship.

1. Duration of Warranty

This warranty is valid during the following time periods:

a) Domestic appliances in normal, non-commercial, household use:

– One (1) year. Parts and labour.
- RemoteVision® Modules: Please refer to Miele's "Limited Warranty - RemoteVision® Module - Canada".
– Additional 5 and 10 Year Limited Warranty on Sealed Refrigeration Systems: The Warranty for the Sealed Refrigeration System includes all original compressors, condensers, evaporators, driers, the original refrigerant and the original connecting tubing.
- Five (5) Year Warranty - If a claim regarding a defect in material or workmanship relating to the Sealed Refrigeration Systems used in Miele Refrigerators, Wine Coolers, and Freezers is received by Miele within five (5) years from the date of purchase, then any warranted failures of the Sealed Refrigeration System shall be repaired at no cost to you (including parts & labour).
- Ten (10) Year Warranty - If a claim of such a defect is received at any time during the period starting from the sixth (6th) year and ending on the last day of the tenth (10th) year after the date of purchase, this Warranty shall cover the replacement or repair of all parts of the Sealed Refrigeration System covered by the Warranty that is found to be defective in material or workmanship but shall not include labour. Upon request, such labour shall be provided by Miele and at the customary charge to the Miele Customer.

b) Domestic appliances in commercial use:

– Six (6) months, for parts and labour.

c) Vacuums in normal, non-commercial, household use:

– One (1) year, upright and canister vacuums. Parts and labour.
- Two (2) years, motor for S170 - S189 upright units. Parts and labour.
- Seven (7) years, Vortex ^TM motor for canister and upright units, except S170 - S189 upright units for which the motor warranty is two (2) years. Parts and labour.

d) Vacuums in commercial use:

– Six (6) months, for products used commercially. Parts and labour.
- One (1) year for motor for canister and upright models. Parts and labour.

e) Commercial appliances.

– One (1) year, parts and labour within Miele Direct Service Area (MDSA).
– One (1) year, parts only outside Miele Direct Service Area (MDSA).

Contact Miele Professional to determine if you are within a MDSA.

2. Commencement Date

Warranty coverage begins on the date of purchase. If a product under warranty is replaced by Miele, the original warranty period is not extended but continues from the date of original purchase.

3. Warranty Preconditions

3.1 Miele assumes warranty responsibility subject to the following preconditions having been fulfilled:

a) You are the original purchaser and did not obtain the product through resale;
b) The product was purchased from Miele or an authorized Miele dealer in Canada;
c) If applicable, the product was installed by a person designated by Miele as qualified to do so and in accordance with applicable installation instructions; and
d) The product is located in Canada.

3.2 Warranty claims will only be honoured provided that any failure to conform to this warranty is reported in writing and the product is returned together with proof of purchase date to Miele or to a Miele authorized dealer, as applicable, within the time period stated in Section 1 above.

4. Extent of Warranty

In the event of defect in material or workmanship occurring within the time period stated in I. above, Miele will repair, or at its option replace, within a reasonable period of time, the product or any Miele authorized part or accessory discovered to be defective in workmanship or materials. Defective products and parts become the property of Miele upon replacement.

5. Exclusions

Warranty coverage excludes any product, including its parts and accessories, that:

a) was not installed according to Miele's installation instruction;
b) was damaged by negligence, accident, abuse, misuse, improper or abnormal usage, maintenance or transportation;
c) contains non-authentic Miele accessories or replacement parts, including filters, dust bags and other non-Miele products; and
d) was repaired, serviced, altered or modified by someone other than a Miele authorized service centre or technician.

6. Ordinary Wear and Tear

Ordinary wear and tear shall not be considered a defect in workmanship or materials.

7. Limitation of Liability

7.1 Unless you purchase extended warranty coverage from Miele prior to the expiry of this warranty, this warranty is the sole warranty offered by Miele to you. Miele disclaims any and all other warranties to the fullest extent permitted by law, whether express or implied, including any warranty of merchantability or fitness for a particular except as provided herein.
7.2 Your sole remedies under this warranty are those described herein. Unless otherwise stated, Miele's liability for actual damage from any cause whatsoever is limited to the amount paid by you for the product. Miele disclaims any and all liability and consequential or other damage whether based on breach of contract, tort (including negligence), product liability or any other legal theory. In no event will either party be responsible for any lost profits or savings, incidental damage or other economic damages.

8. Special Provincial laws

This warranty gives the purchaser specific legal rights. The purchaser may also have other rights which may vary from Province to Province in Canada. Some provinces do not allow limitation or exclusion of implied warranties, therefore, certain limitations and exclusions may not apply.

9. Customer Care

9.1 For service under this warranty or for further information please contact Miele at: Miele Limited Toll free: 1-800-565-6435
161 Four Valley Drive E-mail: [e-mail]
Vaughan, Ontario
Canada L4K 4V8
9.2 Service may require that the appliance be removed and taken, by authorized Miele personnel, to an authorized Miele Service Centre. If service is requested by you in a remote geographical area, as determined by Miele in its sole discretion from time to time, you will, at Miele's option, be responsible for either:
a) the travel expenses incurred by Miele to attend your premises; or
b) the cost of removal and shipment of the appliance from your premises to the nearest authorized Miele Service Centre.

Miele Limited

Headquarter and Showroom

161 Four Valley Drive

Vaughan, ON L4K 4V8

Canada

Phone: [phone]

905-660-9936

Fax: [phone]

www.miele.ca

[e-mail]

[e-mail] (commercial enquiries)

MieleCare National Service

Phone: [phone]

905-532-2272

Fax: [phone]

[e-mail] (general and technical enquiries)

Close-up of a hand inserting a plug into a circular component, no visible text or symbols

Miole 02

Two-step illustration of a pipe fitting process, showing two stages of adding or removing a cable (no text or symbols present)

Diagram showing mechanical assembly steps with arrows indicating motion direction (no text or symbols)

Diagram showing two mechanical components with directional arrows indicating motion, no text or symbols present

Close-up of a mechanical component with arrows indicating a step, no visible text or symbols

Diagram illustrating a mobile phone charging process with labeled components and directional arrows

a b c 08

Illustration of a hand pressing down on a curved object with a label '09' (no text or symbols on the object itself)

Diagram of a hexagonal grid structure with a curved arrow indicating rotation or movement, no text or symbols present.

timestep 11

12 strip replace 13

Diagram showing four labeled parts of a hairdryer tool, including brush head, brush tip, handle, and clip with numbered callouts.

Close-up of a mechanical tool interacting with a cylindrical component, no visible text or symbols

Illustration of a vacuum cleaner attached to a device, showing pipe connection and base mount (no text or symbols)

Illustration of hands using a kitchen tool to clean food items (no text or symbols visible)

Illustration of a kitchen toaster with a hand inserting a cable to its side panel (no text or symbols)

Illustration of a kitchen electric oven with a plug inserted, showing internal components and a numbered label (19) in the corner.

Diagram of a car interior with labeled buttons and a circular dial indicator showing icons for mode, camera, and comfort.

Diagram of a car wheel with directional arrows indicating motion or force (no text or symbols)

Close-up of a mechanical component with directional arrows and a numbered marker (22), no readable text or symbols present.

Mechanical component diagram showing a piston and housing assembly (no text or symbols)

Illustration of a person using a vacuum cleaner with a close-up view of the device (no text or symbols present)

Illustration of a vacuum cleaner with coiled hose and handle, showing mechanical assembly (no text or symbols)

Miele 26

Close-up of hands assembling a mechanical component with a black arrow indicating a specific part (no text or symbols visible)

Close-up of a hand adjusting a mechanical component with a circular arrow indicating direction (no text or symbols visible)

Close-up of a hand inserting a textured material into a device (no visible text or symbols)

Diagram showing a hand pressing down on a device component with numbered parts and directional arrows indicating motion or assembly.

MnOg Clean ① ② ③ ④

Technical diagram of a mechanical component with numbered parts and labeled features

Technical diagram of a mechanical component with numbered parts and directional arrows indicating flow or movement.

Close-up of a mechanical component with a screwdriver inserted, showing internal threading and fasteners (no text or symbols visible)

Please have the model and serial number of your appliance available when contacting Customer Service.

U.S.A.

Miele, Inc.

National Headquarters

9 Independence Way

Princeton, NJ 08540

Phone: [phone]

Fax: [phone]

www.mieleusa.com

Customer Service & Support

Phone: 888-99-MIELE(64353)

Fax: [phone]

[e-mail]

Canada

Importer

Miele Limited

Headquarters and Miele Centre

161 Four Valley Drive

Vaughan, ON L4K 4V8

www.miele.ca

Customer Care Centre

Phone: [phone]

905-532-2272

[e-mail]

International Headquarters

Miele & Cie. KG