M5526-E - Surveillance Camera AXIS - Free user manual and instructions

USER MANUAL M5526-E AXIS

AXIS M5526-E PTZ Camera

Technical line drawing of a mechanical component with flanged ends and central bore (no text or symbols)

Installation guide

Read through this installation guide carefully before you install the product. Keep the installation guide for future reference.

Legal considerations

This product includes the following licenses:

• one (1) H.264 decoder license

• one (1) H.265 decoder license

To purchase further licenses, contact your reseller.

Liability

Every care has been taken in the preparation of this document. Please inform your local Axis office of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material. This product is only to be used for its intended purpose.

Intellectual property rights

Axis AB has intellectual property rights relating to technology embodied in the product described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the patents listed at axis.com/patent and one or more additional patents or pending patent applications in the US and other countries.

This product contains licensed third-party software. See the third-party license information in the product's user interface for more information.

This product contains source code copyright Apple Computer, Inc., under the terms of Apple Public Source License 2.0 (see opensource.apple.com/apsl). The source code is available from developer.apple.com/bonjour/.

Equipment modifications

This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals.

Trademark acknowledgements

AXIS COMMUNICATIONS, AXIS, ARTPEC and VAPIX are registered trademarks of Axis AB in various jurisdictions. All other trademarks are the property of their respective owners.

Apple, Apache, Bonjour, Ethernet, Internet Explorer, Linux, Microsoft, Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, and WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/or its affiliates. The UPnP Word Mark and UPnP Logo are trademarks of Open Connectivity Foundation, Inc. in the United States or other countries.

microSD, microSDHC, and

microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.

Regulatory information

Europe

This product complies with the applicable CE marking directives and harmonized standards:

• Electromagnetic Compatibility (EMC) Directive 2014/30/EU. See Electromagnetic compatibility (EMC), on page 3.
• Low Voltage Directive (LVD) 2014/35/EU. See Safety, on page 4.
• Restriction of Hazardous Substances (RoHS) Directive 2011/65/EU and 2015/863, including any amendments, updates or replacements. See Disposal and recycling, on page 4.

A copy of the original declaration of conformity may be obtained from Axis Communications AB. See Contact information, on page 6.

Electromagnetic compatibility (EMC)

This equipment has been designed and tested to fulfill applicable standards for:

• Radio frequency emission when installed according to the instructions and used in its intended environment.
• Immunity to electrical and electromagnetic phenomena when installed according to the instructions and used in its intended environment.

USA

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested using a shielded network cable (STP) and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. The product shall be connected using a shielded network cable (STP) that is properly grounded.

Contact information

Axis Communications Inc.

300 Apollo Drive

Chelmsford, MA 01824

United States of America

Tel: [phone]

Canada

This digital equipment fulfills the requirements for RF emission according to the Class A limit of EN 55032. The product shall be connected using a shielded network cable (STP) that is properly grounded. Notice! This is a Class A product. In a domestic environment this product may cause RF interference, in which case the user may be required to take adequate measures.

Australia/New Zealand

This digital equipment fulfills the requirements for RF emission according to the Class A limit of AS/NZS CISPR 32. The product shall be connected using a shielded network cable (STP) that is properly grounded. Notice! This is a Class A product. In a domestic environment this product may cause RF interference, in which case the user may be required to take adequate measures.

Japan

This product complies with IEC/EN/UL 62368-1 ed. 3, safety of audio/video and IT equipment for outdoor use.

The product shall be grounded either through a shielded network cable (STP) or other appropriate method.

The power supply used with this product shall have a rated output voltage within voltage range of 20-28 VDC, and a max current rating of 3.5 A.

The power supply used with this product shall fulfill one of the following requirements:

• Safety Extra Low Voltage (SELV) according to CEC/NEC Class 2 source of supply as defined in the Canadian Electrical Code, CSA C22.1 and National Electrical Code, ANSI/NFPA 70
• Class 1 electrical energy source (ES1) and Class 2 power source (PS2) rated output power limited to ≤ 100 W according to IEC/EN/UL 62368-1

We recommend the use of AXIS T8007 PS24 power supply, 24 VDC 1.5 A.

When used with Power over Ethernet (PoE), the Power Sourcing Equipment (PSE) shall comply with IEEE 802.3af and Limited Power Source (LPS) according to annex Q of IEC/EN/UL 62368-1.

We recommend the use of Axis midspans or Axis PoE switches.

Disposal and recycling

When this product has reached the end of its useful life, dispose of it according to local laws and regulations. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. In accordance with local legislation, penalties may be applicable for incorrect disposal of this waste.

Europe

This symbol means that the product shall not be disposed of together with household or commercial waste. Directive 2012/19/EU on waste electrical and electronic equipment (WEEE) is applicable in the European Union member states. To prevent potential harm to human health and the environment, the product must be disposed of in an approved and environmentally safe recycling process. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. Businesses should contact the product supplier for information about how to dispose of this product correctly.

This product complies with the requirements of Directive 2011/65/EU and 2015/863 on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS).

China

This product complies with the requirements of SJ/T 11364-2014, Marking for the restriction of hazardous substances in electrical and electronic products.

Declaration of the Presence Condition of the Restricted Substances Marking.

限用物質含有情況標示

Axis Communications AB

Gränden 1

223 69 Lund

Sweden

Tel: [phone]

axis.com

Warranty information

For information about Axis' product warranty and thereto related information, go to axis.com/warranty.

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:

• download user documentation and software updates
  • find answers to resolved problems in the FAQ database, search by product, category, or phrase
  • report problems to Axis support staff by logging in to your private support area
• chat with Axis support staff
• visit Axis Support at axis.com/support

Learn more!

Visit Axis learning center axis.com/learning for useful trainings, webinars, tutorials and guides.

English

Safety information

Hazard levels

DANGER

Indicates a hazardous situation which, if not avoided, will result in death or serious injury.

WARNING

Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION

Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NNOOTT

Indicates a situation which, if not avoided, could result in damage to property.

Other message levels

Important

Indicates significant information which is essential for the product to function correctly.

Note

Indicates useful information which helps in getting the most out of the product.

Safety instructions

NNOOTT

• The Axis product shall be used in compliance with local laws and regulations.
  • This product is for professional use.
• Install this product at a safe distance from children.
• Store the Axis product in a dry and ventilated environment.
• Avoid exposing the Axis product to shocks or heavy pressure.
• Install the product using screws and plugs appropriate for the material (e.g. wood, metal, sheet rock, stone).
• Do not install the product on unstable poles, brackets, surfaces or walls.
• Use only applicable tools when installing the Axis product. Using excessive force with power tools could cause damage to the product.
• Use a soft cloth dampened with pure lukewarm water to clean the device.
• Don't use chemicals such as window cleaner or acetone to clean your device.
• Use only accessories that comply with the technical specification of your product. These can be provided by Axis or a third party. Axis recommends using Axis power source equipment compatible with your product.
• Use only spare parts provided by or recommended by Axis.
• Do not attempt to repair the product yourself. Contact Axis support or your Axis reseller for service matters.
• Do not point the camera lens toward the sun or other high-intensity radiation sources because this could cause damage to the camera.

Transportation

NNOOTT

- When transporting the Axis product, use the original packaging or equivalent to prevent damage to the product.

Battery

The Axis product uses a 3.0 V BR1632 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

Low battery power affects the operation of the RTC, causing it to reset at every power-up. When the battery voltage is low, a log message will appear in the product's server report.

CAUTION

Do not replace the battery yourself. Contact Axis support if the log message requests a battery change.

Lithium coin cell 3.0 V batteries contain 1,2-dimethoxyethane; ethylene glycol dimethyl ether (EGDME), CAS no. 110-71-4.

Dome or front glass

NNOOTT

• Be careful not to scratch, damage or leave fingerprints on the dome or front glass since this can decrease image quality. Keep the protective plastic on until the installation is complete.
• Don't clean a dome or front glass that looks clean to the eye, and never polish the surface. Excessive cleaning can damage the surface.
• Avoid cleaning the dome or front glass in direct sunlight or at elevated temperatures, since this can cause stains.

Français

Line drawing of a mechanical component with a dome and flanges (no text or symbols)

1x

1x

4x

Technical line drawing of a mechanical component with a circular base and central mounting flange (no text or symbols)

1x

Isometric line drawing of a rectangular electronic component with multiple pins (no text or symbols)

1x

1x

Illustration of a hand pressing down on a mechanical component with directional arrows (no text or symbols)

Illustration of a hand using a tool to press down a mechanical component, enclosed in a circular border with no text or symbols.

i

Technical line drawing of a mechanical component with three views: top shows top view of a circular housing, bottom shows a mechanical clamp or bracket assembly (no text or symbols)

1.1

4x T20 4x T20

microSD microSDHC microSDXC

microSDHC microSDXC

1.2

Technical diagram illustrating the step-by-step installation of a mechanical component with labeled parts and warning symbols.

i 2.1 3.1

Diagram showing mechanical assembly with labeled components and numerical values, including a plus sign and directional arrows.

2.1

Two identical line drawings of a helmet with a small inset detail, shown from top and side views (no text or symbols)

≤8±1 mm (≤0.3±0.04 in) ≤Min 3 mm ≤(0.1 in) ≤4±0.5 mm (≤0.2±0.02 in) ≤Min 20 mm ≤(0.8 in)

4x PoE STP Ø5-9.5 mm (Ø0.2-0.4 in)

i

Simple geometric diagram with two overlapping triangles and the number 6.1 below (no text or symbols within the shapes)

3.1

Simple line drawing of a helmet with a handle, no text or symbols present

Technical illustration of a mechanical component with a close-up view showing a disassembly or assembly process (no text or symbols present)

3.2

Technical diagram showing a mechanical assembly with labeled parts and directional arrow, including a circled section labeled 'i'.

3.3

5x PoE STP Ø5-9.5 mm (Ø0.2-0.4 in) 3.4

3.4

Technical diagram showing assembly of a mechanical component with labeled parts and an arrow indicating direction, including a numbered section 6.1.

4.1

Simple line drawing of a mechanical component with a flanged top and threaded base (no text or symbols)

PoE STP Ø5-9.5 mm (Ø0.2-0.4 in) i Installation guide

4.2

4x T20 1.0 N m (0.7 lb ft)

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5.1

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i

5.2

PoE STP Ø5-9.5 mm (Ø0.2-0.4 in) 4x T20 1.0 N m (0.7 lb ft)

Simple geometric diagram with two overlapping triangles and the number 6.1 below (no text or symbols within the shapes)

6.1

Technical diagram showing installation of a device with cable and connector, including a close-up of the cable being inserted into a socket.

6.2

Technical line drawing of a mechanical device with internal components and cable routing (no text or symbols)

AUDIO PINS

Diagram showing a connector being inserted into a cable with an arrow indicating direction (no text or symbols present)

1: AUDIO IN
2: AUDIO IN GND
3: AUDIO OUT
4: AUDIO OUT GND

I/O PINS

Diagram showing a connector with an arrow pointing to it, no text or symbols present

1: GND 4: I/O 2
2:12 V 5:I/03
3: I/O 1 6: I/O 4

PWR 24 V

Diagram showing a device with a probe inserted into a container, with an arrow indicating direction (no text or symbols present)

6.3

4x 0.5 N m (0.37 lb ft) T20

6.4

0.5 N m (0.37 lb ft) T20 4x

6.5

Diagram of a mechanical component with a shaded area and an arrow pointing to a recycling symbol (no text or labels present)

6.6

AXIS Camera Station AXIS Companion AXIS Device Manager IP AXIS IP Utility

QR code image containing encoded data, no visible human-readable text

help.axis.com/M5526-E

AXIS M5526-E

User manual

3259408

2025-04 (M3.3)

© 2023 - 2025 Axis Communications AB