Smartvac 31350 - Vacuum Cleaner Mellerware - Free user manual and instructions
Find the device manual for free Smartvac 31350 Mellerware in PDF.
| Type of vacuum cleaner | Cordless stick vacuum cleaner |
| Brand | Mellerware |
| Model | Smartvac 31350 |
| Power supply (charger) | 220-240V ~ 25W, 50/60Hz |
| Battery voltage | 4.8V DC |
| Runtime | Approximately 12 minutes |
| Charging time | 8 hours (first full charge) |
| Functions | Dry dust and non-flammable liquid vacuuming |
| Included accessories | Soft brush, crevice nozzle, water suction tool |
| Filter type | Washable filter (replaceable) |
| Docking station | With charging function and optional wall mounting |
| Tank capacity | Not specified (empty regularly) |
| Weight | Not specified |
| Dimensions | Not specified |
| Maintenance | Clean the filter and empty the container after each use |
| Safety | Do not vacuum ashes, coals, sharp objects, or flammable liquids; do not use without filter; unplug before cleaning |
| Use | Household use only |
| Warranty | Not specified in the manual |
| Spare parts | Replacement filters available (see manual) |
| Repairability | Contact a qualified technician or the manufacturer |
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USER MANUAL Smartvac 31350 Mellerware
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White and red compact vacuum cleaner with 'mellerware SmartVac' branding (no additional text or symbols visible)Wet and dry vacuum
Easy to empty
Washable filter
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2YEAR WARRANTY 1 YEAR RETAIL+1 YEAR EXTENDED Register Online: www.mellerware.co.zacomplies with
INTERNATIONAL
IEC60335
SAFETY SPECIFICATIONS
25W
2 YEAR
WARRANTY
Model:
31350
Dear customer,
Thank you for choosing to purchase a Mellerware brand product. Thanks to its technology, design and operation and the fact that it exceeds the strictest quality standards, a fully satisfactory use and long product life can be assured.
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Exploded view diagram of a handheld device with numbered parts for identification1. Parts description
- Charging Base
- Handle
- ON/OFF Switch
- Dust container release button
- Filter assembly
- Dust container
- Crevice tool
- Water suction tool
- Soft brush
2. Safety advice and warnings!
Read these instructions carefully before switching on the appliance and keep them for future reference. Failure to follow and observe these instructions could lead to an accident. Clean all the parts of the product as indicated in the cleaning section, before use.
2.1. Use or working environment:
2.1.1. This appliance is designed solely for domestic use and for the designated purpose.
2.1.2. Do not use the appliance outdoors (unless it has been specifically designed for outdoor use)
2.1.3. Use the appliance in a well ventilated area.
2.1.4. Do not subject the appliance to heat, direct sunshine or moisture (e.g. Rain)
2.1.5. Never immerse the appliance in liquids and be aware of sharp edges that may damage it.
2.1.6. Although this product is designed to suck up water, never use it with wet or damp hands.
2.1.7. The appliance is designed to vacuum up materials that are not hazardous to your health and that are not flammable.
2.1.8. Never hold the connectors in front of your face (especially your eyes, ears, etc) Never direct the nozzle towards persons or animals.
2.1.9. Keep children and bystanders away when using this appliance.
2.1.10. Do not vacuum up ash, hot coals, large fragments of glass and sharp objects.
2.1.11. Do not vacuum up any toner dust, which is used in printers and copies for example, because it is electrically conductive. In addition, it is possible that it will not be completely filtered out by the filter system of the vacuum cleaner and can be released in the air via the exhaust fan.
2.1.12. Do not place flammable material near the appliance.
2.1.13. Do not use the appliance in association with a programmer, timer or other device that automatically switches it on.
2.1.14. Do not use the appliance if the charger cable or plug is damaged.
2.1.15. Ensure that the voltage indicated on the rating label matches the mains power supply voltage before plugging in the appliance.
2.1.16. The appliance's plug must fit into the mains power supply socket properly. Do not alter the plug.
2.1.17. If using a multi plug check ratings carefully as the current used by several appliances could easily exceed the rating of the multi plug.
2.1.18. If any of the appliance casings breaks, immediately disconnect the appliance from the mains power supply to prevent the possibility of an electric shock. (If applicable)
2.1.19. Do not use the appliance if it has fallen on the floor or if there are visible signs of damage.
2.1.20. Do not wrap the charger power cord around the appliance; use the power cord storage instead. (if applicable)
2.1.21. Do not clip or crease the charger power cord.
2.1.22. Do not allow the charger power cord to hang or to come into contact with the hot surfaces.
2.1.23. Check the state of the charger power cord. Damaged or tangled cables increase the risk of electric shock.
2.1.24. The appliance is not suitable for outdoor use.
2.1.25. Charger power cord should be regularly exam-
ined for signs of damage, and if the cord is damaged, the appliance must not be used.
2.1.26. Do not touch the plug with wet hands.
2.2. Personal safety:
2.2.1. CAUTION: Do not leave the appliance unattended during use as there is a risk of an accident.
2.2.2. This appliance is only for domestic use, not for industrial or professional use. It is not intended to be used by guests in hospitality environments such as bed and breakfast, hotels, motels, and other types of residential environments, even in farm houses, areas of the kitchen staff in shops, offices and other work environments.
2.2.3. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
2.2.4. This appliance is not a toy. Children should be supervised to ensure that they do not play with the appliance.
2.3. Use and care:
2.3.1. Fully unroll the appliance's charger power cable before each use.
2.3.2. Do not use the appliance if the parts or accessories are not properly fitted.
2.3.3. Do not use the appliance when the dust cup is full.
2.3.4. Do not block the inlet or outlet ports.
2.3.5. Unplug the appliance from the mains power supply when not in use and before undertaking any cleaning task.
2.3.6. This appliance should be stored out of reach of children.
2.3.7. Do not store the appliance if it is hot. Allow the appliance to cool before storage.
2.3.8. Never leave the appliance unattended when in use and keep out of the reach of children.
2.3.9. Do not vacuum any sharp-edged, hot or incandescent material
2.3.10. This vacuum includes rechargeable NI-MH cells. Do not incinerate or expose to high temperatures, as they may explode.
2.3.11. Unplug the appliance from the mains supply socket after use and before every cleaning. Pull the plug, not the mains cable, in order to disconnect the appliance from the mains.
2.3.12. Ensure that blockages are removed.
2.3.13. Do not use the vacuum cleaner without dust bin or dust filter in place.
2.3.14. Do not vacuum any flour, cement etc, in order to avoid the overloads.
2.3.15. If, for some reason, the appliance were to catch fire, disconnect the appliance from the mains power supply and DO NOT USE WATER TO PUT THE FIRE OUT.
2.4. Service:
2.4.1. Make sure that the appliance is serviced only by suitably qualified technician, and that only original spare parts or accessories are used to replace existing parts/accessories.
2.4.2. If the charger power cord is damaged, the manufacturer or its service agent or a similarly qualified person must replace it in order to avoid a hazard.
2.4.3. Any misuse or failure to follow the instructions for use renders the guarantee and the manufacturer's liability null and void.
3. Instructions for use
3.1. Before use:
3.1.1. Remove the appliance's protective film (if applicable).
3.1.2. Before you start the appliance, make sure that the dust filters and dust bin is in place before vacuuming.
3.1.3. Before you start the appliance, make sure that the required accessory is in the position.
3.1.4. Ensure that the vacuum is fully charged before use.
3.1.5. If the vacuum has no power, allow to charge fully before use. (+/- 8 hours)
3.2. Use and care:
3.2.1. Vacuuming materials:
3.2.1.1. Ensure the Cloth filter is clean and dry and properly installed inside of the dust bin assembly.
3.2.1.2. Ensure that the dust bin assembly is clicked into place.
3.2.1.3. Ensure that there are no blockages.
3.2.1.4. Ensure that the desired accessory is securely connected.
3.2.1.5. Switch on the vacuum and start vacuuming.
3.2.1.6. When you have finished vacuuming, switch
the vacuum off, empty the dust container and clean the filter.
3.3. Blockages:
3.3.1. In case of any blockages check the following in this order:
3.3.1.1. Check the vacuum inlet.
3.3.1.2. Remove the dust bin and check the dust bin inlet.
3.3.1.3. Ensure that the filter is clean.
3.3.1.4. Check the accessories for any obstructions.
3.3.1.5. If there is still a blockage after following these steps please contact the manufacturer or its service agent or a similarly qualified person.
3.4. Operating instructions:
3.4.1. Wall mounting the docking station:
NB – This is entirely optional!!
3.4.1.1. The charging cradle is equipped with wall mount feature which is optional.
3.4.1.2. Drill 2 X 6mm holes into the wall with the space of 37mm above each other. (Use measuring tape to ensure the measurements are accurate as they may differ.)
3.4.1.3. Insert 2 X 6mm wall plugs and 2 X 6mm screws (ensure that the head of the screw is able to fit the holes of the cradle. (Screws and plugs not supplied)
3.4.1.4. Ensure that the head off the screw is exposed enough for the cradle to hang. Push the cradle onto the screws and pull down until it hooks securely.
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Line drawing of a medical device with attached electrical outlet (no text or symbols)3.4.2. Charging:
NB: Only use the supplied charger to charge this unit!
3.4.2.1. Insert the adaptor into the correct wall socket.
3.4.2.2. Ensure the vacuum is switched off. Place
the vacuum onto the docking station and push down until the charging connector clicks into the back of the vacuum.
3.4.2.3. Once connected, the red light on the vacuum will illuminate.
3.4.2.4. Charge for at least 8 hours.
3.4.2.5. For efficient cleaning, please keep the usage time to +/- 12 minutes.
3.4.3. Vacuuming dry material:
3.4.3.1. Lift and remove the vacuum from the docking station.
3.4.3.2. Attach the soft brush or crevice tool to the suction nozzle to reach confined spaces.
3.4.3.3. Switch the vacuum ON using the ON/OFF switch.
3.4.3.4. Replace the vacuum on the docking station after use. The LED indicator will illuminate to indicate the vacuum is being charged.
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Diagram of two medical or laboratory procedure steps showing a tool with arrows indicating movement (no text or symbols present)NOTE: Empty the dust container before returning to the docking station to ensure the vacuum does not get blocked.
3.4.4. Vacuuming liquids:
3.4.4.1. Lift and remove the vacuum from the docking station.
3.4.4.2. Attach the water suction tool to the suction nozzle.
3.4.4.3. Switch the vacuum on using the ON/OFF switch.
3.4.4.4. You can now suck up non-flammable liquids using the water suction tool.
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Pure technical line drawing of a mechanical component or bracket (no text or symbols)3.4.4.5. When vacuuming up liquids, ensure the vacuum is positioned between a 40 and 90 degree angle.
NEVER ALLOW LIQUIDS TO COME INTO CONTACT WITH THE MOTOR!!
3.4.4.6. When finished, empty the dust container of all liquid and dry before storage. Storing it with risidual liquid or damp can result in poor suction and can increase the chance of electrical shock when docking the vacuum on the docking station.
NOTE: DO NOT allow the liquid in the dust container to exceed the MAX marked on the side.
- Cleaning and maintenance:
4.1. Removing the dust container:
4.1.1. Press the dust container release button on the top of the handle and slide the dust container away from the motor section. 4.1.2. To re-fit the dust container, slide the container back onto the motor section until it clips in place.
4.2. Cleaning the dust container and filter:
4.2.1. Remove the dust container.
4.2.2. Remove the filter by sliding the filter holder out of the dust container.
4.2.3. Clean the dust filter and the inside of the dust container.
4.2.4. Re-fit the filter inside the dust container (ensure the filter is pushed fully up to the plastic stops inside the container) and re-fit the dust container to the vacuum.
The filter is washable but after time it will need to be replaced. Replacement filters are available to purchase. Please see details in the rear of this manual.
- Care and maintenance:
5.1. IMPORTANT: Always unplug the appliance from the power socket during cleaning and maintenance. Never use sharp instruments or abrasive substances, soap, household cleaner, detergent or wax polish for cleaning. Clean the external surfaces with a damp soft cloth only.
- Anomalies and repair
6.1. Take the appliance to an authorised support centre if product is damaged or other problems arise.
6.2. If the connection to the mains has been damaged, it must be replaced and you should proceed as you would in the case of damage
- Technical data:
AC: 220-240V \~ 25W 50/60Hz
DC: 4.8V
- Troubleshooting
Problem Reason(s) Solution(s)
| No Power -Battery drained -Charge the bat- | ||
| tery fully | ||
| Low or no suction power | -Battery is drained-Dust container is full-Filter is clogged | -Charge the bat-tery fully-Empty the container-Clean the filter |
| Dust leaking from the unit | -Dust container is full-Dust container is not fitted to the motor section correctly | -Empty the container-Re-fit the dust container |
AFRIKAANS HANDLEIDING
Geagte kliënt,
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Line drawing of a mechanical device with a power outlet and cable (no text or symbols)3.4.2. Laai van stofsuier
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Diagram of two medical or surgical tool tips with arrows indicating movement or force direction (no text or symbols present)3.4.4. Stofsuig vloeistowwe:
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Line drawing of a mechanical device with a power outlet and cable, no text or symbols present3.4.2. Carga:
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Diagram showing two steps of a medical or laboratory procedure with arrows indicating direction (no text or symbols present)text_image
Exploded view diagram of a handheld device with numbered parts for identificationnatural_image
Line drawing of a mechanical device with a power outlet and cable, no text or symbols present3.4.2. Charger:
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Diagram of two medical or surgical tool tips with arrows indicating movement or force direction (no text or symbols present)natural_image
Pure technical line drawing of a mechanical component with no text or symbolstext_image
Exploded view diagram of a handheld device with numbered parts for identificationnatural_image
Line drawing of a mechanical device with a power outlet and cable, no text or symbols presentnatural_image
Diagram of two mechanical components with arrows indicating motion or force direction (no text or symbols)natural_image
Pure technical line drawing of a mechanical component or bracket (no text or symbols)3.4.4.5. Ao aspirar líquidos, certifique-se de que o vácuo esteja posicionado entre um ângulo de 40 e 90 graus.
NUNCA PERMITA LÍQUIDOS PARA ENTRAR EM CONTATO COM O MOTOR !!
Thank you for purchasing a Mellerware product. Mellerware guarantees that your product has been thoroughly inspected and tested before being dispatched and is free from mechanical and electrical defects and complies with the applicable safety standards. With every Mellerware product purchased you get a 2 year warranty as detailed in the terms and conditions below.
First Year – 1 Year Retail Warranty:
Should defects due to faulty parts or workmanship develop, under normal use, within 12 months from the original purchase date, please return the product to the store from where it was purchased for repair free of charge. However, for the customer's convenience we will replace products where the purchase price is equal to or less than R750 incl. VAT
Second Year – 1 Year Extended Warranty
Mellerware takes pride in their product quality and therefore offer an extended 12 month warranty over and above the 1 Year Retail Warranty. Should defects due to faulty material or workmanship develop, under normal domestic use, after the 12 month period and within 24 months from the original date of purchase, please return the product postage pre-paid to Mellerware for repair. Mellerware will repair the product free of charge and return it to you directly. Mellerware will replace a product with a similar product in the same or better condition, if the repair cannot be conducted for whatever reason.
NB: The 1 Year Extended Warranty is only valid for customers who have registered their warranty online at www.mellerware.co.za within the first year after making their purchase. See overleaf for details and instructions.
Before returning your product, check the following:
- Your household mains supply socket is in good condition, working and switched on.
- The mains supply circuit is not overloaded (White trip switch on your DB board is off).
- You have read the trouble shooting guide in your Instructions for Use.
- All accessories and parts are present.
The following conditions apply:
-
Please ensure you retain your receipt as this must be presented when making a claim under the terms of the guarantee. It is impossible to determine the guarantee period without proof of purchase, so please keep this in a safe place. (NB. Your guarantee can be scanned onto the Mellerware web site for safe storage – see reverse side for details.)
-
If a refund or exchange is required the product must be complete with all accessories, parts and packaging. Missing parts will render the guarantee void.
-
Upon receipt of your appliance, check it for any transport damage to ensure it is safe for use. Return it to the store as soon as possible for exchange if damaged. The guarantee is void if products are damaged after use, so please do not use the damaged product.
-
Your product is designed for normal domestic household use. Failure to read and comply with the instructions for use, cleaning and maintenance will render your guarantee void, so please read these instructions carefully to ensure your safety, and to get the most effective use from the product. (e.g. not removing lime scale; water deposits; insect infestation, and/or burnt products)
- Any abuse, negligent, improper or accidental use or care will render the guarantee void and Creative Housewares (Pty) Ltd will not be liable for any loss or damage.
- Any attempted repair, or replacement of unauthorised parts will render the guarantee void, so please contact an authorised service centre or service agent for any service or repair requirements.
- NB: The guarantee on replaced products will be from the original date of purchase and not from when the date replacement was made.
- All repairs carry a 3 month guarantee even if this falls outside of the 2 year guarantee period.
- Mellerware will attempt to conduct repairs within reasonable time in line with industry standards but cannot be held responsible or liable for any circumstances not under our control.
- Terms and Conditions are subject to change without prior notice.
Repairs Out of the Warranty Period
If service or repair becomes necessary outside the warranty period, this service is still available however all transport/postage, spares and labour costs will be for the customers' account. All chargeable repairs will require the customers' written acceptance of the quote. Once the go-ahead has been received Mellerware will undertake to conduct the repair within a reasonable time and maintain the condition of the product as received. All repairs are guaranteed for 3 months from the date of the repair.
For any service, enquiries and complaints please contact our Customer Care on 086 111 5006 or e-mail help@creativehousewares.co.za from 08h00 to 15h00 Monday to Friday excluding public holidays. Please also note that the company is normally closed for 2 weeks around Christmas and New Year.
Please send all products for repair postage pre-paid to one of the service centres listed on the back of this page.
ONLINE WARRANTY REGISTRATION
Why register your warranty?
We at Mellerware pride ourselves on bringing premium quality appliances to market, and as a commitment to this level of quality we offer a 2 year warranty (1 Year Retail + 1 Year Extended) on all of our products. We often hear that our customers lose their receipts and can therefore no longer claim if they have a problem. To take advantage of the 1 Year Extended Warranty you will need to register your warranty online within the first year of purchase in order to make a valid claim. Now you can register your product, upload your warranty online, never have to worry about losing your receipt again and enjoy the benefit of your 2 year warranty.
Added Benefits
In addition to providing you with an online profile of your registered products we will also provide a host of value added benefits:
• Incentives and Competitions for registered users
- New recipes or ideas for your products
- New product developments – be the first to get the latest appliances
• Special offers on promotional items
How to Register your Online Warranty?
STEP1 Create your user profile:
If you haven't done so already, simply visit www.mellerware.co.za, click on the "Product Registration" link and follow the easy instructions. You will receive a username and password once registered. This will give you access to your user profile.
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QR code image containing encoded data, no visible human-readable textSTEP2 Pick a registration method:
DESKTOP/LAPTOP
- Open your internet browser and visit www.mellerware.co.za
- Click on the "Registration" link and login using your user name and password.
- Click on "Register your products and upload receipts" and follow the easy instructions.
- Scan and upload your receipt
SMART PHONE/ TABLET
- Scan the QR code above or visit www.mellerware.co.za
- Click on the "Registration" link and login using your user name and password.
- Click on "Register your products and upload receipts" and follow the easy instructions.
- Scan or take a photo and upload your receipt.
FAX
• Fax the following to 021 931 4058
- First Name and Surname
- Contact telephone and fax number.
• Product Model number and Type.
- Traceability Code (found on a label on the product)
• A clear and legible copy of your receipt.
Notes:
- The online warranty system is a safe storage facility for your receipt.
- You will be required to register on the Mellerware website. You will receive a username and password once registered. This will give you access to your profile.
- From your profile you will be able to load products that you have purchased. In order to successfully register your warranty you will need to either scan and upload, or fax through your receipt to us.
- All instructions on how to load your products are available
inside your profile.
- Please note that you must check that your receipt has been uploaded correctly. Creative Housewares cannot be held responsible for faxes or files not received.
- For assistance with registration please email: marketing@creativehousewares.co.za.
NB: Your 1 year extended warranty is only valid if your product is registered online within the first year after purchasing your Mellerware product. Failure to register your product on-line within the first year will render the extended warranty as void.
creative housewares
National Service Centre: 086 111 5006
e-mail: help@creativehousewares.co.za
www.creativehousewares.co.za
Cape Town
20 Tekstiel Street, Parow, Cape Town, 7493,
South Africa • P.O. Box 6156 Parow East, 7501,
South Africa Tel: +27 21 931 8117
Fax: +27 21 931 4058
Durban
35 Adrain Road, Windermere,
Durban. South Africa. 4001
Tel: +27 31 303 3465
Fax: +27 31 303 8259
Johannesburg
Unit 25 & 26 San Croy Office Park
Die Agora Road, Croydon, 1619
Tel:+27 11 392 5652
Fax:+27 11 392 1694
mellerware®
makes life easier
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2YEAR WARRANTY 1 YEAR RETAIL+1 YEAR EXTENDED Register Online: www.mellerware.co.zatext_image
QR code image containing encoded data, no visible human-readable text35 Adrian Road, Windermere,
Durban, South Africa, 4001
Tel: +27 31 303 3465
Fax: +27 31 303 8259
Johannesburg
Unit 25 & 26 San Croy Office park
Die Agora Road, Croydon, 1619
Tel: +27 11 392 5652
Fax: +27 11 392 1694
Durban
35 Adrain Road, Windermere,
Durban, South Africa, 4001
Tell: +27 31 303 3465
Fax: +27 31 303 8259
creative housewares
20 Tekstiel Street, Parow, Cape Town, 7493, South Africa
P.O. Box 6156 Parow East, 7501, South Africa
+27 21 931 8117 +27 21 931 4058
Service Centre Helpline: 086 111 5006
www.creativehousewares.co.za
Johannesburg
Unit 25 & 26 San Croy Office Park
Die Agora Road, Croydon, 1619
Tell: +27 11 392 5652
Fax: +27 11 392 1694
