ATJ401M-GLD - Snow shovel Snow Joe - Free user manual and instructions

Product Type	Snow Shovel
Brand	Snow Joe
Model	ATJ401M-GLD
Material	Aluminum
Handle	Telescopic with push-button locking system
Adjustable Lengths	82.0 cm (fully assembled), 65.0 cm (lower handle removed), 54.1 cm (upper handle directly on the head)
Approximate Weight	Approximately 1.5 kg
Usage	Residential and light snow removal
Warranty	2 years (residential use, parts and labor)
Assembly	Tool-free, push-button interlock
Maintenance	Clean after use, dry, store in a dry place
Replacement Parts	Not listed in the manual, contact customer service
Customer Service	1-866-SNOWJOE (1-866-766-9563) or [e-mail]
Serial Numbers	On the handle, keep for warranty

Frequently Asked Questions - ATJ401M-GLD Snow Joe

How to assemble the Snow Joe ATJ401M snow shovel?

Assembly is tool-free. Press the two push-buttons at the end of the upper handle, insert the lower handle until it clicks. Then press the buttons on the lower handle and insert it into the shovel head. See figures 1 and 2 in the manual.

How to adjust the handle length?

To shorten, press the buttons on the upper handle and push to slide it to the desired position (three lengths available: 82 cm, 65 cm, or 54.1 cm). See figures 3 and 4.

What is the warranty of the Snow Joe ATJ401M snow shovel?

Snow Joe offers a 2-year warranty from the date of purchase against defects in material or workmanship in residential use. In case of failure, a replacement part or product is shipped free of charge.

How to clean and maintain the shovel?

After each use, clean the blade and handle with a damp cloth to remove snow and dirt. Dry thoroughly to prevent corrosion. Store in a dry place.

Is the shovel suitable for commercial use?

No, the warranty and design are intended for residential use only. Commercial or rental use voids the warranty.

Can I get replacement parts for this shovel?

The manual does not list any replacement parts. For parts, contact customer service at 1-866-SNOWJOE or visit snowjoe.com.

How to register my product for warranty?

Register your product online at snowjoe.com/ProductRegistration, by mail, or by phone at 1-866-SNOWJOE. Registration facilitates customer service but is not mandatory.

What important numbers should I note?

Note the model number (ATJ401M) and the serial number located on the handle. They will be needed for any service or parts request.

Can the shovel be used for other tasks besides snow?

It is designed for snow removal. Using it for other materials (gravel, dirt) may damage the blade and is not recommended.

What if the push-buttons do not lock?

Ensure the buttons are pressed correctly and the handles are aligned. If the problem persists, contact customer service for assistance.

USER MANUAL ATJ401M-GLD Snow Joe

Line drawing of a snowman shov with handle and base plate (no text or symbols)

If you have any questions or comments, please call the Snow Joe ^® + Sun Joe ^® customer service department at:

© 2016 by Snow Joe ^® , LLC

All rights reserved. Original instructions. Made in China

SAVE THESE INSTRUCTIONS

© 2016 by Snow Joe ⁴ , LLC

© 2016 by Snow Joe ^b , LLC

1. Upper pole
2. Lower pole
3. Shovel head

Assembly

1. With Snow Joe logo facing front, as shown, depress the two small buttons at the end of the upper pole simultaneously, then push and insert into lower pole until it snaps securely into place (Fig. 1).

Line drawing of a hand holding a tool with a caliper, no text or symbols present

1. Depress the two small buttons at the end of the lower pole assembly, push and insert into the shovel head until it snaps securely into place (Fig. 2).

Pole Adjustment

1. To shorten the shovel, depress the two small buttons and push down on the upper pole until it snaps securely into the lower position, as shown in (Fig. 3).

1. Remove the lower pole. Depress the two small buttons at the end of the upper pole, and insert directly into the shovel head until it snaps securely into place, as shown in (Fig. 4).

NOTE: If you have any questions, please call the Snow Joe® + Sun Joe® customer service department at 1-866-SNOWJOE (1-866-766-9563) for assistance.

Model and Serial Numbers

When contacting the company, reordering parts, or arranging service from an authorized dealer, you will need to provide the model and serial numbers, which can be found on the decal located on the unit. Copy these numbers into the space provided below.

SNOW JOE® + SUN JOE® CUSTOMER PROMISE

ABOVE ALL ELSE, Snow Joe® + Sun Joe® are dedicated to you, our customer. We strive to make your experience as pleasant as possible. Unfortunately, there are times when a product does not work or breaks under normal operating conditions. We think it's important that you know what you can expect from us. That's why we created the Snow Joe® + Sun Joe® promise.

OUR PROMISE: Snow Joe® + Sun Joe® warrant new products for two years from the date of purchase. If your product does not work, or there's an issue with a specific part, we will fix this by either sending you a free replacement part or by sending you a new or comparable product at no charge. How cool is that! Before you know it, you'll be back in action cutting, sawing, mowing, washing and...?

PRODUCT REGISTRATION:

Snow Joe ^® , LLC (“Snow Joe ^® + Sun Joe ^® ”) strongly encourages you to register your purchase. You can register online at snowjoe.com/ProductRegistration, or by printing and mailing in a registration card available online from our website, or calling our Customer Service Department at 1-866-SNOWJOE (1-866-766-9563), or by e-mailing us at [e-mail]. Failure to register your product purchase will not diminish your warranty rights. However, registering your purchase will allow Snow Joe ^® + Sun Joe ^® to better serve you with any of your customer service needs.

WHO CAN SEEK WARRANTY COVERAGE?

This Warranty is extended by Snow Joe ^® + Sun Joe ^® to the owner of this new product for residential and personal household use only. This Warranty does not apply to products used for commercial, rental or re-sale purposes. Should ownership of this product change during the 2-year period, please update the product's owner information at snowjoe.com/ProductRegistration.

WHAT IS COVERED?

Snow Joe ^® + Sun Joe ^® warrants to the owner that if this product fails within 2 years from the date of purchase due to a defect in material or workmanship or as a result of normal wear and tear from ordinary household use, Snow Joe ^® + Sun Joe ^® will send a replacement part or product, as needed, free of charge and with free shipping to the original purchaser.

If, in Snow Joe ^® + Sun Joe ^® 's sole discretion, the failed product cannot be repaired with a part, Snow Joe ^® + Sun Joe ^® will elect to either (A) send a new product at no charge and with free shipping or (B) refund the full purchase price to the owner.

WHAT IS NOT COVERED?

This Warranty does not apply to products that have been used commercially or in non-household applications. This Warranty does not cover cosmetic changes that do not affect performance.

This Warranty is only valid if the product is used and maintained in accordance with the instructions, warnings and safeguards contained in the owner's manual. Snow Joe ^® + Sun Joe ^® will not be responsible for the cost of any unauthorized warranty repairs. This warranty does not cover any cost or expense incurred by the purchaser in providing substitute equipment or service during reasonable periods of malfunction or non-use of this product while waiting for a replacement part or unit under this warranty. Wearing parts like belts, augers, chains and tines are not covered under this warranty, and can be purchased at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563). Batteries are covered in full for 90-days from the date of purchase.

Repair, replacement or refund of the purchase price are the exclusive remedies of purchaser and the sole liability of Snow Joe ^® + Sun Joe ^® under this warranty. No employee or representative of Snow Joe ^® + Sun Joe ^® is authorized to make any additional warranty or any modification to this warranty which may be binding upon Snow Joe ^® + Sun Joe ^® . Accordingly, purchaser should not rely upon any additional statements made by any employee or representative of Snow Joe ^® + Sun Joe ^® . In no event, whether based on contract, indemnity, warranty, tort (including negligence), strict liability or otherwise, shall Snow Joe ^® + Sun Joe ^® be liable for any special, indirect, incidental, or consequential damages, including, without limitation, loss of profit or revenue.

Some states do not allow limits on warranties. In such states, the above limitations may not apply to you.

Outside the USA, other warranties may apply.

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2. Mango inferior
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