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USER MANUAL KXA1200.2 KICKER
KXA400.2 | KXA1200.2 KXA400.4
MODEL: KXA400.2 | KXA1200.2 | KXA400.4
IMPORTANT SAFETY WARNING
PROLONGED CONTINUOUS OPERATION OF AN AMPLIFIER, SPEAKER, OR SUBWOOFER IN A DISTORTED, CLIPPED OR OVER-POWERED MANNER CAN CAUSE YOUR AUDIO SYSTEM TO OVERHEAT, POSSIBLY CATCHING FIRE AND RESULTING IN SERIOUS DAMAGE TO YOUR COMPONENTS AND/OR VEHICLE. AMPLIFIERS REQUIRE UP TO 4 INCHES (10CM) OPEN VENTILATION. SUBWOOFERS SHOULD BE MOUNTED WITH AT LEAST 1 INCH (2.5CM) CLEARANCE BETWEEN THE FRONT OF THE SPEAKER AND ANY SURFACE.

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Black and white illustration of a solar panel with sun background (no text or symbols)PERFORMANCE
Model: KXA400.2 KXA400.4 KXA1200.2
| RMS Power | |||
| @ 14.4V, 4Ω stereo, ≤ 1% THD+N | 100 x 2 | 50 x 4 | 300 x 2 |
| @ 14.4V, 2Ω stereo, ≤ 1% THD+N | 200 x 2 | 100 x 4 | 600 x 2 |
| @ 14.4V, 4Ω mono, ≤ 1% THD+N | 400 x 1 | 200 x 2 | N/A |
Length [in, cm] 9-9/16, 24.4 11-3/16, 28.4 11-3/16, 28.4
Specifications common to all models:
| Height [in, cm] 2-1/8, 5.5 |
| Width [in, cm] 8-5/16, 21 |
| Frequency Response [Hz] 10Hz–20kHz |
| Signal-to-Noise Ratio [dB] 95dB |
| Input Sensitivity 250mV–10V |
| Selectable Electronic Crossover Off; Variable HP, 10–500Hz; Variable LP, 40–500Hz;400Hz–5,000Hz with 10X Switch (bandpass capable);Slope: 24dB/octave" |
KickEQ™ Bass Boost 0-18dB @ 40Hz
INSTALLATION
Mounting: Choose a structurally sound location to mount your KICKER amplifier. Make sure there are no items behind the area where the screws will be driven. Choose a location that allows at least 4" (10cm) of open ventilation for the amplifier. If possible, mount the amplifier in the climate-controlled passenger compartment. Drill four holes using a 7/64" (3mm) bit and use the supplied #8 screws to mount the amplifier.
Wiring: Disconnect the vehicle's battery to avoid an electrical short. Then, connect the ground wire to the amplifier. Make the ground wire short, 24" (60cm) or less, and connect it to a paint-and-corrosion-free, solid, metal area of the vehicle's chassis. Adding an additional ground wire of this same gauge (or larger) between the battery's negative post and the vehicle chassis is recommended.
The KX amplifier's RCA inputs will receive either high or low level signals from your car stereo's source unit. A high-level signal can be run from the source unit's speaker outputs to the stereo RCA input on the end panel of the amplifier using the KICKER KISL as shown. Alternatively, the signal can be delivered to the amplifier using the low-level RCA outputs on the source unit. Keep the audio signal cable away from factory wiring harnesses and other power wiring. If you need to cross this wiring, cross it at a 90 degree angle.

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source unit high-level speaker outputs + - core conductor to amplifier er shield OR KICKER KISL (optional) to amplifier er from source unit high- level speaker outputsInstall a fuse within 18" (45cm) of the battery and in-line with the power cable connected to your amplifier. If you ever need to remove the amplifier from the vehicle after it has been installed, the ground wire should be the last wire disconnected from the amplifier--just the opposite as when you installed it.
Model External Fuse
Power/Ground Wire KICKER Wiring Kit
(sold separately)
KXA400.2 1 x 60 Ampere 8 Gauge PK8, CK8
KXA400.4 1 x 100 Ampere 4 Gauge PK4, CK4
KXA1200.2 1 x 150 Ampere 4 Gauge PK4, CK4
POWER WIRING

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audio inputs GND POWER +12V REM +12V AMP1 AMP2 OUTPUT L L R AUTO TURN ON TIN/DC/AUDIO RADIO DETECT FADER OFF/ON OFF/ON AMP2 BRIDGED L+ L- R+ R- AMP1 BRIDGED L+ L- R+ R- ≤18" (45cm) ≤24" (60cm) external fuse remote turn-on (see page 6) bare-metal chassis ground battery +12V - bare-metal chassis groundFor multiple amplifier installations where distribution blocks are used, each amplifier should have its proper-rated fuse, or breaker, installed between the amplifier and the distribution block within eighteen inches of the block, or on the distribution block if it provides for fusing. The primary power wire should also be fused between the battery and distribution block, within eighteen inches of the battery's positive terminal, with a fuse or breaker rated at least to the sum of the individual amplifier's fuse values, but doesn't exceed the capacity of your wiring.

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≤18" (45cm) external fuse +12V - battery power distribution block ≤18" (45cm) external fuse ≤18" (45cm) external fuse to amplifier to amplifierKICKER will now provide a three-year warranty with all KXA-Series Amplifi er purchases paired with a qualifying KICKER Installation Kit*.
This extends the standard warranty by an additional year. Amplifier and Kit must be purchased from an Authorized KICKER Dealer.
KICKER KX amplifi er success is currently at an unheard-of rate, making the extended warranty program even more beneficial to you.
Using poor-quality, under-spec wiring kits will impede KX amplifier performance.

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U.S.A. ONLY WARRANTY EXTENSION 1 Ls: USA sentiment must be extended ance. the life of KX amplifi ers.A superior-quality KICKER installation Kit is guaranteed to extend the life of KX amplifiers.
The new extended warranty applies only to KICKER amplifiers and accessories sold to consumers by Authorized KICKER Dealers in the United States of America or its possessions. It also only applies to the original purchaser of KICKER amplifiers and accessories. One warranty extension per amplifier is allowed regardless of the number of amplifier installation kits purchased. This program does not apply to "B"-stock product or factory-refurbished product.
This offer is for a limited time, so see your local Authorized KICKER Dealer soon for details.
minimum impedance of 2 ohm

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POWER GND +13V AMP1 AMP2 OUTPUT AUTO RUNN ON CONNOMICS AMP3 BRIDGED L+ L- R+ AMP1 BRIDGED L+ L- R+ L R R L R R L R R L R R L R R L R R L R R L R R L R R L R R L R R L R R L R R L R R L R R L R R L R R L Rminimum impedance of 4 ohms

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POWER GND REM +12V AMP1 AMP2 OUTPUT AUTO TURN ON TEV/DC/AUDIO RADIO DETECT FADER OPPON OPOR AMP2 BRIDGED L+ L- R+ R- AMP1 BRIDGED L+ L- R+ R- + - + - -STEREO-AND-MONO-SIMULTANEOUSLY (SAMS) OPERATION
minimum impedance of 4 ohms bridged (mono) and 2 ohm per channel stereo

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POWER GND REM +12V AMP1 AMP2 OUTPUT AUTO TURN ON ENSCOADO RADIO DETECT FANDR OPTION OPTION AMP2 BRIDGED L+ L- R+ R- AMP1 BRIDGED L+ L- R+ R+ L R + - R 5OPERATION
Mini-USB for internal use only; do NOT remove or tamper. KICKER is not responsible for any damage to equipment resulting from connections made to this port.

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KXA400.4 PRT 0 11 GAIN +8V. AMP1 OFF/HP/LP 10 Hz 500 FREQ. 1X/10X RANGE 0 dB 18 KICK EQ 0 11 GAIN +8V. AMP2 OFF/HP/LP/BP 10 Hz 500 40 Hz 500 HI-PASS LO-PASS 1X/10X LO-PASS RANGE 0 dB 18 KICK EQ X-OVER X-OVERAutomatic Turn-On Selection: The KX series offers three different automatic turn-on modes that can be selected on the end panel; +12V, DC Offset, and Audio. Using either the DC Offset or Audio mode causes the REM terminal to have +12V out for turning on additional amplifiers.
- Remote Turn-On: Set the switch to +12V to use the remote turn-on lead from your source unit. Run 18 gauge wire from the Remote Turn-On Lead on your source unit to the terminal labeled REM between the amplifier's positive and negative power terminals. This is the preferred automatic turn-on method.
- DC Offset Turn-On: If Remote Turn-On is not an option, the next best setting is DC Offset. The DC Offset mode detects a 3V DC offset from the HI-Level speaker outputs when the source unit has been turned on.
- Signal Sense Turn-On: The Audio setting is the final alternative for Automatic turn-on. This is a Signal Sense turn-on method that detects the incoming audio signal from your source unit and automatically turns on the amp. This turn-on method will not work properly if the input gain control is not set appropriately.
Radio Detect: The RCA inputs on KICKER KX amplifiers are capable of receiving either Hi or Low-level signals from your source unit. If you are using Hi-Level inputs, but your source unit cannot detect an audio system present or refuses to play audio out of one or more speakers, you may need to set Radio Detect to ON. This will activate a load resistor at the amplifier's inputs and tell the source unit there are speakers present. Do NOT use Radio Detect if you are using a Low-Level input signal; doing so will greatly reduce the input signal.
Fader Switch (KXA400.4 only): Depress the fader switch if you are running two sets of inputs (front and rear for example) to the amplifier. Leave the fader switch OFF if you want to drive all channels from a single stereo input.
Input Gain Control with Gain Matching: The input gain control is not a volume control. It matches the output of the source unit to the input level of the amplifi er and features Gain Matching to prevent clipping the input. For a quick setup, turn the source unit up to about 3/4 volume (if the source unit goes to 30, turn it to 25). KICKER recommends using the test tones at www.kicker.com/support/ to reach the most accurate and best performing settings. Next, slowly turn (clockwise) the gain on the amplifi er up until you see the Gain LED light up or hear audible distortion, then turn it down a little. If the GAIN knob's backlight comes on, the input is still clipping. For full instructions on Gain Matching, please see the next page.
Crossover Switches with Frequency Multiplier: Use the XOVER switches on the end panel of the amplifier to set the internal crossovers of AMPS 1 & 2 to OFF, HI-PASS, LO-PASS, or BAND-PASS (AMP 2 only). When the switch is set to OFF, a full bandwidth signal will be amplified. Set the switch to HP if you want the amplifier's internal crossover to serve as a high-pass filter. Set the switch to LP if you want the amplifier's internal crossover to serve as a low-pass filter. Set the switch to BP when a specific frequency range is required. Never change the crossover switches with the audio system on!
Set the 1X/10X frequency multiplier switch to the setting that is appropriate for your application. A setting of 10X will set the range of the AMP 1 crossover to 100–5,000Hz, and the crossover of AMP 2 to 400–5,000Hz.
KICK EQ Bass Boost Control: The variable bass boost control on the side of the amplifier is designed to give you increased output, 0–18dB, at 40Hz. The setting for this control is subjective. If you turn it up, you must readjust the input gain control to avoid clipping the amplifier.
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GAIN MATCHING
In any audio system, the goal is to reach maximum input and output levels without distortion or clipping. The engineers at KICKER have taken the guesswork, and hassle, out of matching the output voltage of your source unit to the amplifier with the Gain Matching feature. To begin, you'll need to download the KICKER test tones from www.kicker.com/test-tones. The following files are available in MP3 and WAV formats:
1kHz @ 0dBFS, 50Hz @ 0dBFS, 1kHz @ -10dBFS, 50Hz @ -10dBFS, 1kHz @ -5dBFS, 50Hz @ -5dBFS
These test tones are sine waves meant to provide a consistent signal for the KX amplifier to reference. The different recording levels are designed to give you the perfect gain match for your application.
0dBFS: Designed for audiophile applications to give you distortion free audio output with the most dynamic range.
-5dBFS: Designed for normal/daily applications, there will be less dynamic range but higher potential audio output levels. With this set up you can get some occasional clipping from the amplifier.
-10dBFS: Designed only for Subwoofer applications, there will be less dynamic range but higher potential audio output levels. With this set up you can get some clipping from the amplifier.
Afterwards, use the following procedure to accurately Gain Match your amplifier(s):
- Disconnect the speakers from the KX amplifier.
- Set all EQ and crossover settings to flat on your source unit.
- Play the downloadable file from KICKER.com
- Turn the source unit up to 3/4 volume.
- Increase the gain of the amplifier until the Gain LED turns on.
- Decrease the gain of the amplifier until the Gain LED turns off.

All level matching circuitry in the KX amplifiers is at the beginning of the signal chain. If you are going to use features like bass boost, it may be necessary to readjust the gain to a lower setting to compensate for increased output at those frequencies.
Once the amp and source unit are gain matched, you will want to make certain you are not overdriving your speakers. Use the following procedure:
- Set the source until volume to 0.
- Reconnect the speakers to the KX amplifier.
- Slowly increase the volume level of the source unit as you listen for audible distortion.
- If you can hear clipping, decrease the gain of the amplifier until it is gone.
TROUBLESHOOTING
If your amplifi er does not appear to be working, check the obvious things fi rst such as blown fuses, poor or incorrect wiring connections, incorrect setting of crossover switch and gain controls, etc. There is a Protection (PRT) LED on the side panel of your Kicker KX series amplifi er. Depending on the state of the amplifi er and the vehicle's charging system, the LED will either glow red or be off.
Red (PRT) LED flickering with loud music? The red (PRT) LED indicates low battery voltage. Check all the connections in your vehicle's charging system. It may be necessary to replace or charge your vehicle's battery or replace your vehicle's alternator.
Red (PRT) LED on, no output? ① Amplifi er is very hot = thermal protection is engaged. Test for proper impedance at the speaker terminals with a VOM meter (see the diagrams in this manual for minimum recommended impedance and multiple speaker wiring suggestions). Also check for adequate airflow around the amplifi er. ② Amplifi er shuts down only while vehicle is running = voltage protection circuitry is engaged. Voltage to the amplifier is not within the 10–16 volt operating range. Have the vehicle's charging and electrical system inspected. ③ Amplifi er will only play at low volume levels = short circuit protection is engaged. Check for speaker wires shorted to each other or to the vehicle chassis. Check for damaged speakers or speaker(s) operating below the minimum recommended impedance.
No or low output? ① Check the balance control on source unit ② Check the RCA (or speaker input) and speaker output connections. ③ If using a Low-Level signal, make sure Radio Detect is OFF.
Alternator noise-whining sound with engine's RPM? ① Check for damaged RCA (or speaker input) cable ② Check the routing of RCA (or speaker input) cable ③ Check the source unit for proper grounding ④ Check the gain settings and turn them down if they are set too high.
Ground Noise? KICKER amplifiers are engineered to be fully compatible with all manufacturers' head units. Some head units may require additional grounding to prevent noise from entering the audio signal. If you are experiencing this problem with your head unit, in most cases running a ground wire from the RCA outputs on the head unit to the chassis will remedy this issue.
CAUTION: When jump starting the vehicle, be sure that connections made with jumper cables are correct. Improper connections can result in blown amplifier fuses as well as the failure of other critical systems in the vehicle.
If you have more questions about the installation or operation of your new KICKER product, see the Authorized KICKER Dealer where you made your purchase. For more advice on installation, click on the SUPPORT tab on the KICKER homepage, www.kicker.com. Choose the TECHNICAL SUPPORT tab, choose the subject you are interested in, and then download or view the corresponding information. Please E-mail support@kicker.com or call Technical Services (405) 624-8583 for unanswered or specific questions.

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Amplifier Power Standard CEA CEA-2006 CompliantKXA400.2
100 x 2 @ 4 ohms, 14.4VDC, 1% THD, CEA-2006B (Watts) Signal to Noise Ratio -75dB CEA-2006B (ref: 1W, A-weighted)
KXA1200.2
300 x 2 @ 4 ohm, 14.4VDC, 1% THD, CEA-2006B (Watts) Signal to Noise Ratio -75dB CEA-2006B (ref: 1W, A-weighted)
KXA400.4
50 x 4 @ 4 ohms, 14.4VDC, 1% THD, CEA-2006B (Watts) Signal to Noise Ratio -75dB CEA-2006B (ref: 1W, A-weighted)
KKICKER®
AMPLIFICADOR DE LA SERIE KX.2 MANUAL DEL PROPIETARIO
MODELOS: KXA400.2 | KXA400.4 | KXA1200.2
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Black and white icon depicting a device with sun symbol (no text or symbols)RENDIMIENTO
Modelo:
KXA400.2 KXA1200.2 KXA400.4
| Potencia RMS [Vatics] | |||
| a 14.4V, 4Ω stereo, ≤ 1% THD+N | 100 x 2 | 300 x 2 | 50 x 4 |
| a 14.4V, 2Ω stereo, ≤ 1% THD+N | 200 x 2 | 600 x 2 | 100 x 4 |
| a 14.4V, 4Ω mono, ≤ 1% THD+N | 400 x 1 | N/A | 200 x 2 |
Longitud [pulg, cm] 9-9/16, 24.4 11-3/16, 28.4 11-3/16, 28.4
Ancho [pulg, cm] 8-5/16, 21
KXA400.2 1 x 60 Ampere Calibre 8 PK8, CK8
KXA400.4 1 x 100 Ampere Calibre 4 PK4, CK4
KXA1200.2 1 x 150 Ampere Calibre 4 PK4, CK4
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Amplifier Power Standard CEA CEA-2006 CompliantKXA400.2
100 x 2 @ 4 ohmios, 14.4VCC, 1% THD, CEA-2006B (W)
300 x 2 @ 4 ohmios, 14.4VCC, 1% THD, CEA-2006B (W)
50 x 4 @ 4 ohmios, 14.4VCC, 1% THD, CEA-2006B (W)
KXA400.2 | KXA1200.2 | KXA400.4
AVERTISSEMENT DE SÉCURITÉ IMPORTANT : UN FONCTIONNEMENT CONTINU ET PROLONGÉ D'UN AMPLIFICATEUR EN DISTORSION OU EN SATURATION PEUT PROVOQUER LA SURCHAUFFE DE VOTRE SYSTÈME AUDIO, UN POTENTIEL DÉPART D'INCENDIE ET SÉRIEUSEMENT ENDOMMAGER VOS COMPOSANTS ET/OU VOTRE VÉHICULE. LES PRODUITS KICKER PEUVENT PRODUIRE DES NIVEAUX SONORES SUSCEPTIBLES D'ENDOMMAGER L'OUÏE DE FAÇON IRRÉVERSIBLE ! L'AUGMENTATION DU VOLUME D'UN SYSTÈME JUSQU'À UN NIVEAU PRÉSENTANT UNE DISTORSION AUDIBLE ENDOMMAGE DAVANTAGE L'OUÏE QUE L'ÉCOUTE D'UN SYSTÈME SANS DISTORSION AU MÊME VOLUME. LE SEUIL DE LA DOULEUR EST TOUJOURS LE SIGNE QUE LE NIVEAU SONORE EST TROP ÉLEVÉ ET RISQUE D'ENDOMMAGER L'OUÏE DE FAÇON IRRÉVERSIBLE. RÉGLEZ LE VOLUME EN FAISANT PREUVE DE BON SENS.

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Black and white pictogram showing a device with diagonal lines and sun symbol (no text or labels)PERFORMANCES
Modèle:
KXA400.2 KXA1200.2 KXA400.4
Puissance RMS, Watts
| @ 14.4V, 4Ω stereo, ≤ 1% THD+N | 100 × 2 | 300 × 2 | 50 × 4 |
| @ 14.4V, 2Ω stereo, < 1% THD+N | 200 × 2 | 600 × 2 | 100 × 4 |
| @ 14.4V, 4Ω mono, ≤ 1% THD+N | 400 × 1 | N/A | 200 × 2 |
Longueur [po, cm] 9-9/16, 24,4 11-3/16, 28,4 11-3/16, 28,4
Largeur [po, cm] 8-5/16, 21
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POWER GND REM +12V AMP1 AMP2 OUTPUT OUT2 Power L3 UNLOCKING R3 OUTPUT SOURCE AMP3 BRIDGED L4 R1 R2 AMP1 BRIDGED L4 R1 R2 L R R LFONCTIONNEMENT PONTÉ (MONO)
1 kHz @ 0 dBFS, 50 Hz @ 0 dBFS, 1 kHz @ -10 dBFS, 50 Hz @ -10 dBFS, 1 kHz @ -5 dBFS, 50 Hz @ -5 dBFS
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Amplifier Power Standard CEA CEA-2006 CompliantKXA400.2
100 x 2 @ 4 ohms, 14.4V C.C., 1% de Distorsion Harmonique Totale, CEA-2006B (W) Rapport Signal sur Bruit -75dB CEA-2006B (ref: 1W, pondéré A)
KXA1200.2
300 x 2 @ 4 ohms, 14.4V C.C., 1% de Distorsion Harmonique Totale, CEA-2006B (W) Rapport Signal sur Bruit -75dB CEA-2006B (ref: 1W, pondéré A)
KXA400.4
50 x 4 @ 4 ohms, 14.4V C.C., 1% de Distorsion Harmonique Totale, CEA-2006B (W) Rapport Signal sur Bruit -75dB CEA-2006B (ref: 1W, pondéré A)
MODELL:
KXA400.2 | KXA1200.2 | KXA400.4
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Black and white illustration of a device with sun symbol (no text or symbols)LEISTUNG
Model: KXA400.2 KXA1200.2 KXA400.4
RMS Power
@ 14.4V, 4Ω stereo, ≤ 1% THD+N 100 × 2 300 × 2 50 × 4
@ 14.4V, 2Ω stereo, ≤ 1% THD+N 200 x 2 600 x 2 100 x 4
@ 14.4V, 4Ω mono, ≤ 1% THD+N 400 x 1 N/A 200 x 2
Länge [Zoll, cm] 9-9/16, 24,4 11-3/16, 28,4 11-3/16, 28,4
Höhe [Zoll, cm] 2-1/8, 5,5
Breite [Zoll, cm] 8-5/16, 21
KXA400.2 1 x 60 Ampere 8 GA PK8, CK8
KXA400.4 1 x 100 Ampere 4 GA PK4, CK4
KXA1200.2 1 x 150 Ampere 4 GA PK4, CK4
STROMVERSORGUNG

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GND POWER REM +12V AMP1 AMP2 OUTPUT AUTO L R 12V/DC/DVD RADIO DETECT FADER OFF/ON OFF/ON AMP2 BRIDGED L+ L- R+ R- AMP1 BRIDGED L+ L- R+ R- ≤24" (60cm) externe Sicherung ≤18" (45cm) Ferreinschaltung (Seite 26) +12V Batterie Masse Masse 24text_image
POWER GND REM +12V AMP1 AMP2 OUTPUT AUTO L1 R BRIDCED L4 R1 AMP3 BRIDCED L1 R1 AMP1 BRIDCED L4 R1 R L + - + - + - L R R R RBRÜCKENBETRIEB (MONO)
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Amplifier Power Standard CEA-2006 CompliantKXA400.2
100 x 2 @ 4 ohms, 14,4V GS, 1% Klinrfaktor, CEA-2006B (Watts) Rauschabstand -75dB CEA-2006B (ref: 1W, A gewichtet)
KXA400.4
50 x 4 @ 4 ohms, 14,4V GS, 1% Klirrfaktor, CEA-2006B (Watts) Rauschabstand -75dB CEA-2006B (ref: 1W, A-gewichtet)
KXA1200.2
300 x 2 @ 4 ohms, 14,4V GS, 1% Klirrfaktor, CEA-2006B (Watts) Rauschabstand -75dB CEA-2006B (ref: 1W, A-gewichtet)
ELECTRONICS LIMITED WARRANTY
When purchased from an Authorized KICKER Dealer, KICKER warrants this product to be free from defects in material and workmanship under normal use for a period of TWO (2) YEARS from date of original purchase with receipt. If this product is identified as "Refurbished" or "B Goods", the warranty is limited to a period of THREE (3) MONTHS from the date of original purchase. In all cases you must have the original receipt. Should service be necessary under this warranty for any reason due to manufacturing defect or malfunction during the warranty period, KICKER will repair or replace (at its discretion) the defective merchandise with equivalent merchandise. Warranty replacements may have cosmetic scratches and blemishes. Discontinued products may be replaced with more current equivalent products. This warranty is valid only for the original purchaser and is not extended to owners of the product subsequent to the original purchaser. Any applicable implied warranties are limited in duration to a period of the express warranty as provided herein beginning with the date of the original purchase at retail, and no warranties, whether express or implied, shall apply to this product thereafter. Some states do not allow limitations on implied warranties; therefore, these exclusions may not apply to you. This warranty gives you specific legal rights; however you may have other rights that vary from state to state.
WHAT TO DO IF YOU NEED WARRANTY OR SERVICE:
Defective merchandise should be returned to your local Authorized Stillwater Designs (KICKER) Dealer for warranty service. Assistance in locating an Authorized Dealer can be found at www.KICKER.com or by contacting Stillwater Designs directly. You can confirm that a dealer is authorized by asking to see a current authorized dealer window decal.
If it becomes necessary for you to return defective merchandise directly to Stillwater Designs (KICKER), call the KICKER Customer Service Department at (405) 624-8510 for a Return Merchandise Authorization (RMA) number. Package only the defective items in a package that will prevent shipping damage, and return to:
Stillwater Designs, 3100 North Husband St, Stillwater, OK 74075
The RMA number must be clearly marked on the outside of the package. Please return only defective components. The return of functioning items increases your return freight charges. Non-defective items will be returned freightcollect to you. For example, if a subwoofer is defective, only return the defective subwoofer, not the entire enclosure. Include a copy of the original receipt with the purchase date clearly visible, and a "proof-of-purchase" statement listing the Customer's name, Dealer's name and invoice number, and product purchased. Warranty expiration on items without proof-of-purchase will be determined from the type of sale and manufacturing date code. Freight must be prepaid; items sent freight-collect, or COD, will be refused.
WHAT IS NOT COVERED?
This warranty is valid only if the product is used for the purpose for which it was designed. It does not cover:
o Damage due to improper installation
o Subsequent damage to other components
o Damage caused by exposure to moisture, excessive heat, chemical cleaners, and/or UV radiation
o Damage through negligence, misuse, accident or abuse. Repeated returns for the same damage may be considered abuse
o Any cost or expense related to the removal or reinstallation of product
o Speakers damaged due to amplifier clipping or distortion
o Items previously repaired or modified by any unauthorized repair facility
o Return shipping on non-defective items
o Products with tampered or missing barcode labels
o Products with tampered or missing serial numbers
o Products returned without a Return Merchandise Authorization (RMA) number
o Products purchased from an UNAUTHORIZED dealer
o Freight Damage
o The cost of shipping product to KICKER
o Service performed by anyone other than KICKER
stillwaterdesigns
HOW LONG WILL IT TAKE?
KICKER strives to maintain a goal of one week turnaround for all electronics (amplifiers, crossovers, equalizers, etc.) returns. Delays may be incurred if lack of replacement inventory or parts is encountered. Failure to follow these steps may void your warranty. Any questions can be directed to the KICKER Customer Service Department at (405) 624-8510. Contact your International KICKER dealer or distributor concerning specific procedures for your country's warranty policies.
Note: All specifications and performance figures are subject to change. Please visit www.KICKER.com for the most current information.
P.O. Box 459 • Stillwater, Oklahoma 74076 • USA • (405) 624–8510
45KX.2-H-20170713
INTERNATIONAL WARRANTY
Contact your International KICKER dealer or distributor concerning specific procedures for your country's warranty policies.
WARNING: KICKER products are capable of producing sound levels that can permanently damage your hearing! Turning up a system to a level that has audible distortion is more damaging to your ears than listening to an undistorted system at the same volume level. The threshold of pain is always an indicator that the sound level is too loud and may permanently damage your hearing. Please use common sense when controlling volume.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
©2016 Stillwater Designs