Hoshizaki IM-65NE-HC-LM103 - Ice Maker

IM-65NE-HC-LM103 - Ice Maker Hoshizaki - Free user manual and instructions

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Product Type Professional ice machine, air-cooled, cube ice production
Model IM-65NE-HC-LM103 (Hoshizaki)
Dimensions (W x D x H) 633 mm x 506 mm x 840 mm
Net weight 50 kg
Power supply Single-phase 220-240 V, 50 Hz, 320 W (10 A)
Ice production 52 kg/24h (5 mm ice cubes) to 62 kg/24h (15 mm ice cubes) at 10 °C ambient and 10 °C water
Refrigerant R290 (propane) - 110 g, flammable, HFC-free
Ambient temperature range 1 °C to 40 °C
Water temperature range 5 °C to 35 °C
Water supply pressure 0.07 - 0.8 MPa (0.7 - 8 bar)
Storage bin capacity Not specified in manual, but adapted to production
Maintenance and cleaning Weekly cleaning of bin, monthly cleaning of air filter; disinfection recommended twice a year by a technician
Safety Mandatory grounding; suitable circuit breaker; do not use outdoors; flammable refrigerant - intervention by authorized technician
Spare parts and repairability Original Hoshizaki parts; repair by qualified technician; 2-year warranty
Supplied accessories CD, ice scoop, water supply hose, drain hose, nipple 1/2-3/4, 4 adjustable feet, connector cover

Frequently Asked Questions - IM-65NE-HC-LM103 Hoshizaki

What is the ice production capacity of the IM-65NE-HC?
The production is 52 kg per 24 hours for 5 mm ice cubes, and 62 kg per 24 hours for 15 mm ice cubes, at ambient conditions of 10 °C and water temperature of 10 °C.
What type of refrigerant does this machine use?
It uses R290 (propane), a natural HFC-free refrigerant, flammable. Installation, maintenance, and disposal must be carried out by an authorized technician.
How to clean the air filter?
Remove the air filter by sliding it out, clean it with a vacuum cleaner or wash it with hot water and mild detergent if needed. Rinse and dry thoroughly before reinstalling. Do this at least twice a month.
What to do if an error code 'E' appears?
Codes E1 (freezing error), E2 (defrost error), EE (other error) may indicate a malfunction. If EF appears, it may signal a gas leak: ventilate the room and contact a repair technician immediately.
What are the required clearance distances around the machine?
For the IM-65NE-HC model, allow 15 cm at the back, 15 cm left, 15 cm right, and 15 cm above. No side clearance required for some models, but follow these values for proper air circulation.
Can the machine be used outdoors?
No, this ice machine is designed for indoor use only. Do not install near heat sources or in an area where a water jet may be used.
How to maintain the ice storage bin?
Clean the bin weekly with a non-abrasive mild detergent, rinse well, then disinfect with a solution of water and sodium hypochlorite (18 ml per 5 liters of water) or Hoshizaki disinfectant. Air dry.
What water pressure is required for connection?
The water supply pressure must be between 0.07 MPa (0.7 bar) and 0.8 MPa (8 bar). Use a pressure reducer if pressure exceeds 8 bar. Do not reduce the faucet flow.
How long is the warranty valid?
Hoshizaki offers a two-year warranty from the installation date, covering manufacturing defects. Repairs must be carried out by an authorized repairer using original parts.
What to do in case of refrigerant gas leak?
If an R290 leak is detected (code EF or smell), prohibit any flame or spark, do not use any switches, immediately ventilate the room by opening doors and windows, and call a repair technician.

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USER MANUAL IM-65NE-HC-LM103 Hoshizaki

SELF-CONTAINED CUBER

MACHINE A GLACONS AUTONOME

(original instructions)

NOTICE D'UTILISATION

natural_image Exterior view of a modern stainless steel industrial machine (no visible text or symbols)

IM-100NE-HC

IM-21CNE-HC

IM-30CNE-HC

IM-45CNE-HC

IM-45NE-HC

IM-65NE-HC

IM-100CNE-HC

IM-100NE-HC

IM-130NE-HC

IM-240NE-HC

ENGLISH

IMPORTANT SAFETY INFORMATION....1

I. INSTALLATION INSTRUCTIONS....3

  1. CONSTRUCTION....3
  2. ACCESSORIES....3
  3. UNPACKING 4
  4. LOCATION 5
  5. INSTALLATION 5
  6. ELECTRICAL CONNECTIONS 6
  7. WATER SUPPLY AND DRAIN CONNECTIONS 6

II. OPERATING INSTRUCTIONS 8

  1. START UP 8
  2. PREPARING THE ICEMAKER FOR LONG STORAGE 8

III. MAINTENANCE 9

  1. CLEANING 9
  2. BEFORE CALLING FOR SERVICE 10
  3. DISPOSAL....11
  4. WARRANTY 11

SPECIFICATIONS....12

FRANCAIS

INFORMATIONS DE SECURITE IMPORTANTES 13

I. CONSIGNES D'INSTALLATION....15

  1. CONSTRUCTION....15
  2. ACCESSOIRES....15
  3. DEBALLAGE 16
  4. EMPLACEMENT 17
  5. INSTALLATION 17
  6. BRANCHEMENTS ELECTRIQUES 18
  7. BRANCHEMENTS D'ARRIVEE ET DE VIDANGE D'EAU 18

II. CONSIGNES D'UTILISATION 20

  1. MISE EN MARCHE ....20

2. PREPARATION DU DISTRIBUTEUR DE GLACE EN VUE D'UN ENTREPOSAGE

DE LONGUE DUREE....20

III. ENTRETIEN....21

  1. NETTOYAGE....21
  2. AVANT D'APPELER UN REPARATEUR....22
  3. MISE AU REBUT....23
  4. GARANTIE 23

SPECIFICATIONS 24

DEUTSCH

IMPORTANT SAFETY INFORMATION

Throughout this manual, notices appear to bring your attention to situations which could result in death, serious injury, or damage to the unit.

▲WARNINGIndicates a hazardous situation which, if not avoided, could result in death or serious injury.
▲CAUTIONIndicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICEIndicates a hazardous situation which, if not avoided, could result in damage to the unit.
▲HYGIENEIndicates important precautions for hygiene and food safety.
IMPORTANTIndicates important information about the use and care of the unit.

This icemaker uses HFC-free refrigerant (propane) that is a non-ozone-depleting and environmentally sustainable material having very low global warming potential.

⚠WARNING
This icemaker contains flammable refrigerant in its cooling unit; installation, handling, servicing and disposal must therefore only be carried out by authorized technicians.
The refrigerant contained in this icemaker is flammable and sealed in the refrigeration system. Although the refrigerant does not leak out under normal usage, take utmost care when handling this icemaker so as not to cause any damages to the system.
In the case of accidental damage to the refrigeration system causing refrigerant leak:* Do not create a source of ignition in the area.* Do not operate electrical switches or plugs in the area.* Do not use naked flame.* Immediately ventilate the area by opening doors and/or windows.* Call service engineer.
IMPORTANT
This booklet is an integral and essential part of the product and should be kept and preserved by the user.
Please read carefully the guidelines and warnings contained herein as they are intended to provide the installer/user with essential information for the proper installation and the continued safe use and maintenance of the product.
Please preserve this booklet for any further consultation that may be necessary.
▲WARNING
This is a commercial icemaker, and should be destined only to be used for the purpose for which it has been expressly designed.Any other use should be considered improper and therefore dangerous. The manufacturer will not be held liable or responsible for any damage caused by improper, incorrect and unreasonable use.
The installation, and relocation if necessary, must be carried out by qualified personnel, in accordance with current regulations, according to the manufacturer's instructions.
Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.

Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.

The use of any electrical appliance involves the observance of some fundamental rules. In particular:

* Instances of high humidity and moisture increase the risk of electrical short circuits and potential electrical shocks. If in doubt, disconnect the icemaker.
* Do not damage the power cord or pull it in order to disconnect the icemaker from the electrical supply network.
* If the supply cord is damaged, it must be replaced by a replacement cord available from Hoshizaki Parts/Service Centres.

* Do not touch the electrical parts or operate the switches with damp hands.

* This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, it can however be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge providing they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

* Children shall not play with the appliance.

* Cleaning and user maintenance shall not be made by children without supervision.

* Do not attempt to modify the icemaker. Only qualified personnel may disassemble or repair the appliance.

I. INSTALLATION INSTRUCTIONS

1. CONSTRUCTION

Hoshizaki IM-65NE-HC-LM103 - CONSTRUCTION - 1

text_image Top Panel Front Panel (Upper) Storage Bin Slope Handle Front Panel (Lower) Power Cord Bin Door Louver Air Filter

[IM-21CNE-HC, 30CNE-HC]

Hoshizaki IM-65NE-HC-LM103 - CONSTRUCTION - 2

text_image Top Panel Front Panel (Upper) Storage Bin Slope Handle Front Panel (Lower) Power Cord Bin Door Air Filter Louver

[IM-45NE-HC, 65NE-HC, 100NE-HC, 130NE-HC]

Hoshizaki IM-65NE-HC-LM103 - CONSTRUCTION - 3

text_image Top Panel Slope Handle Front Panel (Lower) Power Cord Storage Bin Bin Door Air Filter Louver

[IM-45CNE-HC]

Hoshizaki IM-65NE-HC-LM103 - CONSTRUCTION - 4

text_image Top Panel Front Panel (Upper) Slope Handle Front Panel (Lower) Power Cord Air Filter Storage Bin Bin Door Louver

[IM-100CNE-HC]

2. ACCESSORIES

IM-21CNE-HCIM-30CNE-HCIM-45CNE-HCIM-45NE-HCIM-65NE-HCIM-100NE-HCIM-130NE-HCIM-240NE-HCIM-100CNE-HC
CD 1 1 1
Scoop 1 1 1
Inlet Hose 1 1 1
Outlet Hose 1 1 1
1/2-3/4 Nipple --
Leg- 4 5
Connector Cover1 1 1
3/4-3/4 Nipple --1

Hoshizaki IM-65NE-HC-LM103 - ACCESSORIES - 1

text_image Top Panel Front Panel (Upper) Storage Bin Bin Door Slope Handle Front Panel (Lower) Power Cord Louver Air Filter

[IM-240NE-HC]

Hoshizaki IM-65NE-HC-LM103 - ACCESSORIES - 2

Hoshizaki IM-65NE-HC-LM103 - ACCESSORIES - 3

Hoshizaki IM-65NE-HC-LM103 - ACCESSORIES - 4

Hoshizaki IM-65NE-HC-LM103 - ACCESSORIES - 5

Hoshizaki IM-65NE-HC-LM103 - ACCESSORIES - 6

Hoshizaki IM-65NE-HC-LM103 - ACCESSORIES - 7

Hoshizaki IM-65NE-HC-LM103 - ACCESSORIES - 8

Hoshizaki IM-65NE-HC-LM103 - ACCESSORIES - 9
CD Inlet Hose Leg
Outlet Hose
3/4-3/4
Nipple
Nipple
Connector CoverScoop 1/2-3/4

3. UNPACKING

⚠WARNING
Children should not be allowed in reach of the packaging elements (plastic bags and expanded polystyrene) as they are potential sources of danger.
△CAUTION
Do not lift or manoeuvre the carton by using the shipping bands.
When moving the unit by hand, hold the unit bottom.
Always wear protective gloves when carrying the unit.
When handling the carton or the unpacked unit, work in pairs to prevent injury.
NOTICE
Remove shipping carton, tape(s) and packing. If packing material is left in the icemaker, it will not work properly.

1) After removing the packaging, make sure that the icemaker is in good condition. If in doubt, please do not use the icemaker but apply to professionally qualified personnel.
2) Remove the shipping tape holding the door and front panel.
3) Remove the protective plastic film from the exterior. If the icemaker is exposed to the sun or to heat, remove the film after the icemaker cools.
4) Remove the package of accessories. Check the contents according to "2. ACCESSORIES".
5) Remove the shipping tape holding the bin control switch by opening the bin door and reaching in.

Hoshizaki IM-65NE-HC-LM103 - UNPACKING - 1

text_image Bin Control Switch Bin Door

[IM-21CNE-HC, 30CNE-HC]

Hoshizaki IM-65NE-HC-LM103 - UNPACKING - 2

text_image Bin Control Switch Bin Door

[IM-45NE-HC, 65NE-HC, 100NE-HC, 130NE-HC]

Hoshizaki IM-65NE-HC-LM103 - UNPACKING - 3

text_image Bin Control Switch Bin Door

[IM-240NE-HC]

Hoshizaki IM-65NE-HC-LM103 - UNPACKING - 4

text_image Bin Control Switch Bin Door

[IM-45CNE-HC]

Hoshizaki IM-65NE-HC-LM103 - UNPACKING - 5

text_image Bin Control Switch Bin Door

[IM-100CNE-HC]

4. LOCATION

⚠WARNING
This icemaker is not intended for outdoor use.
The icemaker should not be located next to ovens, grills or other high heat producing equipment.
This appliance is not suitable for installation in an area where a water jet could be used.
△CAUTION
The location should provide a firm and level foundation for the icemaker.
NOTICE
Do not place anything on top of the icemaker or in front of the louver.
IMPORTANT
Normal operating ambient temperature should be within 1°C to 40°C. Water connection is cold water only. Operation of the icemaker, for extended periods, outside of these normal temperature ranges may affect production capacity.

Allow the clearance specified below for proper air circulation and ease of maintenance and/or service should they be required.

[IM-21CNE-HC, 30CNE-HC, 45CNE-HC]
Hoshizaki IM-65NE-HC-LM103 - LOCATION - 1

text_image Side View * No clearance required on sides Top 15cm Front ICEMAKER Rear 15cm

[IM-240NE-HC] * No clearance required on sides
Hoshizaki IM-65NE-HC-LM103 - LOCATION - 2

text_image Side View Top 30cm Front ICEMAKER 30cm Rear

[IM-45NE-HC, 65NE-HC, 100CNE-HC, 100NE-HC, 130NE-HC]
Hoshizaki IM-65NE-HC-LM103 - LOCATION - 3

text_image Top View Rear 15cm Left 15cm ICEMAKER 15cm Right Front

Hoshizaki IM-65NE-HC-LM103 - LOCATION - 4

text_image Side View Top 15cm Front ICEMAKER 15cm Rear

In some high humidity environments, condensation may form inside the machine and drip onto the floor. Do not install where the floor can be affected by water.

Avoid prolonged exposure of the appliance to direct sunlight.

5. INSTALLATION

▲CAUTION
Incorrect installation can cause harm to people, animals or other items, for which the manufacturer cannot be held responsible.

* Place the icemaker in the selected permanent site.

[Except IM-21CNE-HC]

* When attaching the adjustable legs (accessory), level the unit in both the left-to-right and front-to-rear directions.

6. ELECTRICAL CONNECTIONS

⚠WARNING
THIS APPLIANCE MUST BE EARTHEDThis icemaker requires an earth that meets the national and local electrical code requirements.
To prevent possible severe electrical shock to individuals or extensive damage to the unit, install a proper earth wire to the icemaker.
Disconnect the main power supply before any maintenance, repairs or cleaning is undertaken.

* This appliance requires a separate 220 - 240VAC, 10A [IM-21CNE-HC, 30CNE-HC, 45CNE/NE-HC, 65NE-HC, 100CNE/NE-HC, 130NE-HC] / 13A [IM-240NE-HC] supply. The electrical supply must be protected by a suitable circuit breaker.
* The main control box fuse is rated at 5A and should only be replaced by a qualified service engineer.
* Usually an electrical permit and services of a licensed electrician are required.

For the U.K. and the Republic of Ireland only

* The wires in the mains lead are coloured in accordance with the following code:

Green & Yellow = Earth

Blue = Neutral

Brown = Live

As the colours of the wire in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows:

The wire which is coloured Green-and-Yellow must be connected to the terminal in the plug which is marked with the letter E or by the symbol 12 or coloured Green or Green-and-Yellow. The wire which is coloured Blue must be connected to the terminal which is marked with the letter N or coloured Black. The wire which is coloured Brown must be connected to the terminal which is marked with the letter L or coloured Red.

* Should the socket outlets in the installation site not be suitable for the plug supplied with your product, the plug must be removed (cut off if it is moulded on plug) and an appropriate plug fitted.

If the non-rewirable plug has been cut from the power supply cord, it must be disposed of. There should be no attempt to reuse it. Inserting such a plug into a socket elsewhere presents a serious risk of electrical shock.

* The non-rewirable plug must never be used without a fuse cover being fitted.

The correct replacement for the detachable fuse cover is identifiable from the manufacturer's reference number stamped on the plug.

Supply of replacement fuse covers can be obtained from Hoshizaki Parts/Service Centres.

Fuses should be rated at 13A and approved to BS 1362.

7. WATER SUPPLY AND DRAIN CONNECTIONS

⚠WARNING
Connect to potable cold water supply only.

* The connections to the mains water supply must be made in accordance with the countries' current requirements of the Water Supply or Water Fittings Regulations.
* Icemaking water must be potable water. Where scaling can be caused by water quality:

- Installation of an external filter or softener is recommended. Contact your local water treatment professional or Hoshizaki service agent.

- Change to the "full drain flush" mode is recommended. Contact your local Hoshizaki service agent.

* Water supply pressure should be minimum 0.07 MPa (0.7 bar) and maximum 0.8 MPa (8 bar). If the pressure exceeds 0.8 MPa (8 bar), use a proper pressure reducing valve. Do NOT throttle back the supply tap.
* A plumbing permit and services of a licensed plumber may be required in some areas.

* The icemaker drain is gravity flow, so ensure drain hose has an adequate pitch or fall.
* Drain lines should not be installed directly to the sewer system. A vertical air gap of a minimum of 5 cm should be between the end of the drain hoses from the icemaker and the floor drain.
* To prevent a backflow into the storage bin, the outlet hose must be laid as shown.

Hoshizaki IM-65NE-HC-LM103 - WATER SUPPLY AND DRAIN CONNECTIONS - 1

Hoshizaki IM-65NE-HC-LM103 - WATER SUPPLY AND DRAIN CONNECTIONS - 2

Hoshizaki IM-65NE-HC-LM103 - WATER SUPPLY AND DRAIN CONNECTIONS - 3

Hoshizaki IM-65NE-HC-LM103 - WATER SUPPLY AND DRAIN CONNECTIONS - 4

text_image 5cm air gap Floor Drain

* Be sure to use the new hose-sets supplied with the appliance. Do not reuse any old hose-sets.

1) Attach the angled end of flexible inlet hose (accessory) to the G3/4 fitting on the rear of the icemaker as indicated, ensuring rubber sealing washer is correctly positioned. Hand tighten sufficiently to provide leak free joint.
2) Attach the other end of inlet hose to the water tap, noting washer is correctly positioned before hand tightening as above. It is a wise precaution to have a stop valve within easy reach.
3) [Except IM-100CNE-HC]

Hand tighten grey flexible outlet hose (accessory) onto the R3/4 fitting on the rear of the icemaker as indicated, ensuring rubber washer is correctly positioned to obtain a leak free joint. The hose can be cut to length as necessary to suit position of main drain.

[IM-100CNE-HC]

By means of a suitable spanner or wrench, tighten the 3/4-3/4 nipple (accessory) into the Rc3/4 fitting on the bottom of the icemaker as indicated. P.T.F.E. tape and/or a suitable sealing compound should be used to obtain a leak free joint.

Note: Jointing compounds should be approved and suitable for potable water use.

Hand tighten grey flexible outlet hose (accessory) onto the 3/4-3/4 nipple as indicated, ensuring rubber washer is correctly positioned to obtain a leak free joint. The hose can be cut to length as necessary to suit position of main drain.

Hoshizaki IM-65NE-HC-LM103 - WATER SUPPLY AND DRAIN CONNECTIONS - 5

text_image Potable Water Inlet G3/4 Inlet Hose Drain Outlet R3/4 Outlet Hose

Hoshizaki IM-65NE-HC-LM103 - WATER SUPPLY AND DRAIN CONNECTIONS - 6

text_image Water Supply Tap Inlet Hose

Hoshizaki IM-65NE-HC-LM103 - WATER SUPPLY AND DRAIN CONNECTIONS - 7

text_image IM-100CNE-HC Drain Outlet Rc3/4 3/4-3/4 Nipple Outlet Hose

II. OPERATING INSTRUCTIONS

CAUTION
Hoshizaki IM-65NE-HC-LM103 - OPERATING INSTRUCTIONS - 1

text_image Do not put your hands into the back of the storage bin or the ice chute on top of the storage bin. Ice may drop off the icemaker, a hard block of ice may suddenly break down, or the icemaking mechanism may suddenly move, resulting in injury. Ice Chute Storage Bin

NOTICE

All parts are factory-adjusted. Improper adjustments may result in failure. If the unit is turned off, wait for at least 3 minutes before restarting the icemaker to prevent damage to the compressor.

AHYGIENE

This icemaker is designed to produce edible ice. To keep the icemaker hygienic:
* Wash your hands before removing ice. Use the plastic scoop provided (accessory).
* The storage bin is for ice use only. Do not store anything else in the bin nor use other electrical appliances in the bin.
* Clean the storage bin before use (see "III. 1. CLEANING").
* Keep the scoop clean. Clean it by using a neutral cleaner and rinse thoroughly.
* Close the door after removing ice to prevent entrance of dirt, dust or insects into the storage bin.

1. START UP

The installer will normally commission the icemaker to start the automatic icemaking process. To ensure continuous operation, make sure that:

* The water supply tap is on, and
* The icemaker is connected to the power supply.

2. PREPARING THE ICEMAKER FOR LONG STORAGE

NOTICE

This icemaker will not work at subfreezing temperatures. To prevent damage to the water supply line, drain the icemaker when air temperature is below zero.

AHYGIENE

When shutting down the icemaker for two or more days, drain the icemaker to prevent contamination in the water circuit.

1) Unplug the icemaker or disconnect the power supply.
2) Close the water supply tap, and remove the inlet hose.
3) Remove all ice from the storage bin, and clean the bin.
4) Ask for draining of the icemaker by professional qualified personnel.

III. MAINTENANCE

1. CLEANING

▲WARNING
Before carrying out any cleaning or maintenance operations, unplug the icemaker from the electrical supply network.
This appliance must not be cleaned by use of a water jet.
▲CAUTION
When using a neutral cleaner or sodium hypochlorite, thoroughly read and understand the instructions provided to prevent potential health problems.
NOTICE
Ask a trained service person to clean and sanitise the icemaker water system at least twice a year and to check and clean the condenser at least once a year.
To prevent possible damage, do not clean the plastic parts with water above 40°C or in a dishwasher.

[a] Machine and Bin Exterior

Wipe the exterior at least once per week with a clean, soft cloth. Use a damp cloth containing a neutral cleaner to wipe off grease or dirt.

[b] Scoop and Storage Bin Handle Cleaning/Sanitisation (Daily)

1) Either mix 1 litre of water with 4 ml of 5.25% sodium hypochlorite solution in a suitable container, or the recommended Hoshizaki sanitiser as directed.
2) Soak the scoop in the solution for more than 3 minutes. Rinse thoroughly, and shake to remove surplus liquid.

Note: Using a cloth to dry may re-contaminate.

3) Use a neutral cleaner to wash the storage bin handle. Rinse thoroughly.
4) Soak a clean cloth with the sanitising solution, and wipe the handle. Use fresh water and a clean cloth to rinse/dry.

[c] Storage Bin Interior Cleaning/Sanitisation (Weekly)

1) Open the storage bin door, and remove all ice.
2) Wash the bin liner with a neutral non-abrasive cleaner. Rinse thoroughly.
3) Soak a clean cloth with the neutral cleaner, and wipe both sides of the slope and the door inner surface. Wipe off the cleaner with a clean damp cloth.
4) Either mix 5 litres of water with 18 ml of 5.25% sodium hypochlorite solution in a suitable container, or the recommended Hoshizaki sanitiser as directed.
5) Soak a clean sponge or cloth with the solution, and wipe the bin liner, bin door and slope.
6) The remaining solution can be used to sanitise utensils.

Note: Do not wipe dry or rinse after sanitising, but allow to air dry.

[d] Air Filter

Plastic mesh air filters remove dirt or dust from the air, and keep the condenser from getting clogged. If the filters get clogged, the icemaker's performance will be reduced. Remove and clean the air filter(s) at least twice per month:

1) Slide the air filter off the filter guide [IM-21CNE/30CNE-HC] or the louver [IM-45CNE/45NE/65NE/100CNE/100NE/130NE/240NE-HC].

2) Clean the air filter by using a vacuum cleaner. When severely clogged, use warm water and a neutral cleaner to wash the air filter.
3) Rinse and dry the air filter thoroughly.

NOTICE

After cleaning, be sure to place the air filter back in position.

Hoshizaki IM-65NE-HC-LM103 - NOTICE - 1

2. BEFORE CALLING FOR SERVICE

⚠WARNING
Do not damage the refrigerant circuit.

[a] Error Code Indication

⚠WARNING
If the error code “E” is indicated on the display, there is a possibility of gas leaks. Do not touch the unit. Ventilate the area and immediately call for service.
CodePossible Cause
E1Freeze error.
E2Defrost error.
EEOther error.
EFGas sensor (if provided) detects gas leaks.

[b] No Error Code Indication

If the icemaker does not work properly or does not work at all and no error code is indicated on the display, before calling for service, check that:

* The power is supplied to the unit.
* The water is turned on.
* The air filter is clean.

For further assistance or advice, contact your local Hoshizaki service agent.

[c] Alarm Code Indication

If the alarm code A1 or A2 appears, the gas sensor may be defective. Contact your local Hoshizaki service agent.

3. DISPOSAL

Comply with local regulations regarding disposal of this appliance and its refrigerant gas. Before you scrap the appliance, take off the door to prevent children trapped.

Correct disposal of this product:

This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

Hoshizaki IM-65NE-HC-LM103 - DISPOSAL - 1

4. WARRANTY

Hoshizaki warrants to the original owner/user that all Hoshizaki branded products shall be free of defects in material and/or workmanship for the duration of the “warranty period”. The warranty shall be effective for two years from the date of installation. Hoshizaki’s liability under the terms of the warranty are limited and shall exclude routine servicing, cleaning, essential maintenance and/or repairs occasioned by misuse and installations not in accordance with Hoshizaki guidelines.

Warranty repairs should be completed by an approved Hoshizaki dealer or service agency using genuine Hoshizaki components.

To obtain full details of your warranty and approved service agency, please contact your dealer/supplier, or the nearest Hoshizaki Service office:

Europe, Middle East, Africa

Hoshizaki UK - UK, Ireland

TEL: +44 845 456 0585

FAX: +44 132 283 8331

uksales@hoshizaki.co.uk

Hoshizaki Middle East - Middle East

TEL: +971 48 876 612

FAX: +971 48 876 613

sales@hoshizaki.ae

Hoshizaki Deutschland - Germany, Switzerland, Austria

TEL: +49 2154 92810

FAX: +49 2154 928128

info@hoshizaki.de

Hoshizaki France - France

TEL: +33 1 48 63 93 80

FAX: +33 1 48 63 93 88

info@hoshizaki.fr

Hoshizaki Iberia - Spain, Portugal

TEL: +34 93 478 09 52

FAX: +34 93 478 08 00

info@hoshizaki.es

Hoshizaki Europe B.V. - all other countries within Europe and Africa

TEL: +31 20 6918499

FAX: +31 20 6918768

sales@hoshizaki.nl

Asia, Oceania

Hoshizaki Singapore

TEL: +65 6225 2612

FAX: +65 6225 3219

Hoshizaki Hong Kong

TEL: +852 2866-2108

FAX: +852 2866-2109

Hoshizaki Taiwan

TEL: +886 2 2706 8818

FAX: +886 2 2708 7999

Hoshizaki Lancer

TEL: +61 8 8268 1388

FAX: +61 8 8268 1978

SPECIFICATIONS

Model IM-21CNE-HC IM-30CNE-HC IM-45CNE-HC
Type Air-cooled, cube ice Air-cooled, cube ice
Power Supply 1 phase 220 - 240V 50Hz 1 phase 220 - 240V50Hz 1 phase 220 - 240V 50Hz
Electric Consumption 225W 230W 275W
Ice Production per 24h 23kg (5mm) / 25kg (15mm)(ambient 10°C, water 10°C)25kg (5mm) / 30kg (15mm)(ambient 10°C, water 10°C)40kg (5mm) / 46kg (15mm)(ambient 10°C, water 10°C)
Dimensions 398mm(W) x 451mm(D) x695mm(H)398mm(W) x 451mm(D) x695mm(H)633mm(W) x 511mm(D) x690mm(H)
Refrigerant R290, 55g R290, 65g R290, 70g
Insulation Foam Blowing AgentHFC-free HFC-free HFC-free
Weight Net: 34kg (Gross: 39kg) Net: 34kg (Gross: 39kg) Net: 45kg (Gross: 55kg)
Ambient Temp1 - 40°C1 - 40°C
Water Supply Temp5 - 35°C5 - 35°C
Water Supply Pressure0.07 - 0.8 MPa (0.7 - 8 bar)0.07 - 0.8 MPa (0.7 - 8 bar)
Voltage RangeRated voltage ± 6%Rated voltage ± 6%
Model IM-45NE-HCIM-65NE-HCIM-100CNE-HC
Type Air-cooled, cube ice Air-cooled, cube ice
Power Supply 1 phase 220 - 240V 50Hz 1 phase 220 - 240V50Hz 1 phase 220 - 240V 50Hz
Electric Consumption 275W 320W 500W
Ice Production per 24h 40kg (5mm) / 46kg (15mm)(ambient 10°C, water 10°C)52kg (5mm) / 62kg (15mm)(ambient 10°C, water 10°C)92kg (5mm) / 105kg (15mm)(ambient 10°C, water 10°C)
Dimensions 503mm(W) x 456mm(D) x840mm(H)633mm(W) x 506mm(D) x840mm(H)1004mm(W) x 600mm(D) x800mm(H)
Refrigerant R290, 70g R290, 110g R290, 125g
Insulation Foam Blowing AgentHFC-free HFC-free HFC-free
Weight Net: 44kg (Gross: 50kg) Net: 50kg (Gross: 60kg) Net: 77kg (Gross: 88kg)
Ambient Temp1 - 40°C1 - 40°C
Water Supply Temp5 - 35°C5 - 35°C
Water Supply Pressure0.07 - 0.8 MPa (0.7 - 8 bar)0.07 - 0.8 MPa (0.7 - 8 bar)
Voltage RangeRated volume ± 6%Rated voltage ± 6%
Model IM-100NE-HCIM-130NE-HCIM-240NE-HC
Type Air-cooled, cube ice Air-cooled, cube ice
Power Supply 1 phase 220 - 240V 50Hz 1 phase 220 - 240V50Hz 1 phase 220 - 240V 50Hz
Electric Consumption 555W 615W 930W
Ice Production per 24h 92kg (5mm) / 105kg (15mm)(ambient 10°C, water 10°C)110kg (5mm) / 120kg (15mm)(ambient 10°C, water 10°C)195kg (5mm) / 210kg (15mm)(ambient 10°C, water 10°C)
Dimensions 704mm(W) x 506mm(D) x1200mm(H)704mm(W) x 506mm(D) x1200mm(H)704mm(W) x 665mm(D) x1510mm(H)
Refrigerant R290, 120gR290, 120gR290, 147g
Insulation Foam Blowing AgentHFC-free HFC-free HFC-free
Weight Net: 76kg (Gross: 84kg) Net: 76kg (Gross: 84kg) Net: 111kg (Gross: 122kg)
Ambient Temp1 - 40°C1 - 40°C
Water Supply Temp5 - 35°C5 - 35°C
Water Supply Pressure0.07 - 0.8 MPa (0.7 - 8 bar)0.07 - 0.8 MPa (0.7 - 8 bar)
Voltage RangeRated velocity ± 6%Rated voltage ± 6%

Note: The above specifications are for the representative models.

INFORMATIONS DE SECURITE IMPORTANTES

[IM-21CNE-HC, 30CNE-HC]

Hoshizaki IM-65NE-HC-LM103 - INFORMATIONS DE SECURITE IMPORTANTES - 1

[IM-45NE-HC, 65NE-HC, 100NE-HC, 130NE-HC]

Hoshizaki IM-65NE-HC-LM103 - INFORMATIONS DE SECURITE IMPORTANTES - 2

Marron = Sous tension

[IM-45CNE/45NE/65NE/100NE/130NE/240NE-HC]
Hoshizaki IM-65NE-HC-LM103 - INFORMATIONS DE SECURITE IMPORTANTES - 3

Hoshizaki France - France

TEL: +33 1 48 63 93 80

FAX: +33 1 48 63 93 88

info@hoshizaki.fr

Hoshizaki Iberia - Espagne, Portugal

TEL: +34 93 478 09 52

FAX: +34 93 478 08 00

info@hoshizaki.es

[IM-21CNE-HC, 30CNE-HC]

Hoshizaki IM-65NE-HC-LM103 - INFORMATIONS DE SECURITE IMPORTANTES - 4

[IM-45NE-HC, 65NE-HC, 100NE-HC, 130NE-HC]

Hoshizaki IM-65NE-HC-LM103 - INFORMATIONS DE SECURITE IMPORTANTES - 5

[IM-21CNE-HC, 30CNE-HC]

Hoshizaki IM-65NE-HC-LM103 - INFORMATIONS DE SECURITE IMPORTANTES - 6

[IM-45NE-HC, 65NE-HC, 100NE-HC, 130NE-HC]

Hoshizaki IM-65NE-HC-LM103 - INFORMATIONS DE SECURITE IMPORTANTES - 7

[IM-45CNE/45NE/65NE/100NE/130NE/240NE-HC]
Hoshizaki IM-65NE-HC-LM103 - INFORMATIONS DE SECURITE IMPORTANTES - 8

text_image Luftfilter Luftgitter

[IM-100CNE-HC]

2. VOR ANRUF DES KUNDENDIENSTES

⚠️WARNUNG

[IM-21CNE-HC, 30CNE-HC]

Hoshizaki IM-65NE-HC-LM103 - ⚠️WARNUNG - 1

[IM-45NE-HC, 65NE-HC, 100NE-HC, 130NE-HC]

Hoshizaki IM-65NE-HC-LM103 - ⚠️WARNUNG - 2

[IM-21CNE-HC, 30CNE-HC]

Hoshizaki IM-65NE-HC-LM103 - ⚠️WARNUNG - 3

text_image Bunkerscha- kelaar Bunkerklep

[IM-45NE-HC, 65NE-HC, 100NE-HC, 130NE-HC]

Hoshizaki IM-65NE-HC-LM103 - ⚠️WARNUNG - 4

text_image Bunkerscha- kelaar Bunkerklep

[IM-240NE-HC]

Hoshizaki IM-65NE-HC-LM103 - ⚠️WARNUNG - 5

text_image Bunkerscha- kelaar Bunkerklep

[IM-45CNE-HC]

Hoshizaki IM-65NE-HC-LM103 - ⚠️WARNUNG - 6

text_image Bunkerscha- kelaar Bunkerklep

[IM-100CNE-HC]

4. PLAATSING

[IM-21CNE-HC, 30CNE-HC]

Hoshizaki IM-65NE-HC-LM103 - PLAATSING - 1

[IM-45NE-HC, 65NE-HC, 100NE-HC, 130NE-HC]

Hoshizaki IM-65NE-HC-LM103 - PLAATSING - 2

[IM-21CNE-HC, 30CNE-HC]

Hoshizaki IM-65NE-HC-LM103 - PLAATSING - 3

text_image Interruptor de control de la cuba Puerta de la cuba

[IM-45NE-HC, 65NE-HC, 100NE-HC, 130NE-HC]

Hoshizaki IM-65NE-HC-LM103 - PLAATSING - 4

text_image Interruptor de control de la cuba Puerta de la cuba

[IM-240NE-HC]

Hoshizaki IM-65NE-HC-LM103 - PLAATSING - 5

text_image Interruptor de control de la cuba Puerta de la cuba

[IM-45CNE-HC]

Hoshizaki IM-65NE-HC-LM103 - PLAATSING - 6

text_image Interruptor de control de la cuba Puerta de la cuba

[IM-100CNE-HC]

4. UBICACIÓN

[Excepto IM-21CNE-HC]

[IM-45CNE/45NE/65NE/100NE/130NE/240NE-HC]
Hoshizaki IM-65NE-HC-LM103 - [Excepto IM-21CNE-HC] - 1

text_image Filtro de aire Rejilla

[IM-100CNE-HC]

2. ANTES DE LLAMAR AL SERVICIO TÉCNICO

ADVERTENCIA

[IM-21CNE-HC, 30CNE-HC]

Hoshizaki IM-65NE-HC-LM103 - ADVERTENCIA - 1

[IM-45NE-HC, 65NE-HC, 100NE-HC, 130NE-HC]

Hoshizaki IM-65NE-HC-LM103 - ADVERTENCIA - 2

[IM-21CNE-HC, 30CNE-HC]

Hoshizaki IM-65NE-HC-LM103 - ADVERTENCIA - 3

[IM-45NE-HC, 65NE-HC, 100NE-HC, 130NE-HC]

Hoshizaki IM-65NE-HC-LM103 - ADVERTENCIA - 4

[IM-45CNE/45NE/65NE/100NE/130NE/240NE-HC]

Hoshizaki IM-65NE-HC-LM103 - ADVERTENCIA - 5

text_image Filtro aria Sfinestratura

[IM-100CNE-HC]

2. PRIMA DI RIVOLGERSI ALL'ASSISTENZA

AVVERTENZA

Manual assistant
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Product information

Brand : Hoshizaki

Model : IM-65NE-HC-LM103

Category : Ice Maker