DashSprint Anti-Tangle NEU612C - Vacuum Cleaner EUREKA - Free user manual and instructions

Product Type	Bagless upright vacuum cleaner
Model	DashSprint Anti-Tangle NEU612C
Brand	Eureka
Power Supply	120 V, 60 Hz
Dust Cup Capacity	Not specified (transparent cup)
Filter Type	Washable foam filter and screen
Exhaust Filter	Washable, clean every 3 months
Brush Roll	Anti-tangle, auto-stop when obstructed
Brush Roll Function	Separate control for carpet or hard floor
Included Accessories	Crevice tool, dusting brush, pet turbo brush, flexible hose
Cord Length	Not specified (wraps around hooks)
Weight	Not specified
Dimensions	Not specified
Safety	Thermal cutoff, polarized plug, auto brush stop
Maintenance	Empty cup after each use, clean foam filter monthly, exhaust filter every 3 months, periodic brush roll cleaning
Warranty	3-year limited (parts and labor), possible 3-month extension
Customer Service	1-800-282-2886 (United States and Canada)
Replacement Parts	Dusting brush (E0101), crevice tool (E0102), foam filter (E0202), brush roll (E1001), hose (E1002), belt (S3040), turbo brush (E1003)

Frequently Asked Questions - DashSprint Anti-Tangle NEU612C EUREKA

How to assemble the Eureka DashSprint Anti-Tangle NEU612C vacuum?

Slide the handle into the top of the vacuum until it clicks. Attach the hose fitting to the dust cup by turning clockwise. Route the hose through the lower and upper hooks, then push the free end into the hose inlet and turn to lock. Wrap the cord around the hooks and store the accessories.

How to use the brush roll control?

Tilt the vacuum by pressing down on the floor nozzle and pulling the handle back until it clicks. Press the brush roll control to activate (ideal for carpets) or deactivate (for hard floors). The brush only rotates when the vacuum is tilted.

How to empty the dust cup?

Press the release button and lift the cup. To empty, press the lever to release the bottom cover. Empty debris. Clean the foam filter and screen regularly.

How to clean the exhaust filter?

Locate the filter cover on the back of the vacuum, push it left to unlock. Remove the cover with the filter. Wash the filter with water every 3 months and let it dry completely for at least 24 hours before reinstalling.

What to do if the brush roll does not spin?

Check that the vacuum is tilted (brush only spins when tilted). Make sure the brush control is on. If the indicator turns red, the brush is obstructed: turn off and unplug, clean debris. Open the bottom plate using a coin or screwdriver to access the brush.

How to maintain the pet turbo brush?

Ensure the vacuum is off. Grasp the collar and turn counterclockwise to unlock the cover. Open and remove hair or debris with fingers or a brush. Close and turn the collar clockwise to lock.

What to do if the vacuum stops suddenly?

This may be due to a thermal cutoff. Turn off and unplug. Check the dust cup, hose, and filters for blockage. Fix the issue and wait at least 30 minutes before plugging back in and turning on. If problem persists, contact customer service.

How to clean the brush roll?

Turn off and unplug. Tilt the vacuum and turn it over. Use scissors to cut threads and strings around the brush. Open the bottom plate by turning the 3 slots a quarter turn counterclockwise with a coin or screwdriver. Remove debris. Close by turning clockwise.

What accessories are included with the vacuum?

The vacuum comes with a crevice tool (for baseboards and corners), a dusting brush (for furniture and curtains), a pet turbo brush (for pet hair), and a flexible hose. All can be stored on the vacuum.

How to get warranty service?

Contact Eureka customer service at 1-800-282-2886 or by email at [e-mail]. You will need to provide proof of purchase. Initial shipping costs are your responsibility, but Eureka pays for return if the repair is covered. The 3-year limited warranty covers defects in materials and workmanship.

USER MANUAL DashSprint Anti-Tangle NEU612C EUREKA

Thank you for purchasing your new Eureka vacuum!

Important instructions

For easy assembly, please take a few moments to read this owner's guide.

If you have questions about your new vacuum, please contact our customer service HELPLINE at 1-800-282-2886.

We're here to help!

www.eureka.com/ca

eureka

Where to find important vacuum information

Keep this information

Write the model, type and serial number here:

Date of purchase (keep your receipt) ____

Model number and type ____

Serial number

Find these numbers on a label on the middle back side of the vacuum cleaner. Refer to these numbers when ordering parts and accessories or if service is needed.

This Owner's Guide provides important instructions to prolong the life of your Eureka vacuum cleaner.

Registration: To register your product, visit www.eureka.com/ca and click on the 'Register Your Product' link in the top right corner.

Inspection: Carefully unpack and inspect your new Eureka vacuum cleaner for shipping damage. Each unit is tested and thoroughly inspected before shipping. For instructions regarding any shipping damage, call the Eureka Customer Service HELPLINE at 1-800-282-2886 immediately.

Contents

Important safeguards....3

What comes in the carton 4

How to assemble your vacuum cleaner....5

How to identify parts of your vacuum cleaner ..... 6

How to use your vacuum cleaner .... 7

How to use accessories....8

How to clear a blockage 9

How to clean exhaust filter .....10

How to maintain dust cup and filters 10

How to maintain brushroll 11

How to clean vacuum and tools.... 11

The Eureka limited warranty 13

How to order replacement parts 14

Follow caution information wherever you see this symbol.

IMPORTANT SAFEGUARDS

When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER WARNING

To reduce the risk of fire, electric shock, or injury:

Do not use outdoors or on wet surfaces.

• Do not leave vacuum cleaner when plugged in. Turn off the switch and unplug the electrical cord when not in use and before servicing.
• Close supervision is necessary when used by or near children.
• Use only as described in this manual. Use only manufacturer's recommended attachments.

If vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call the Eureka Customer Service HELPLINE at 1-800-282-2886.

• Do not pull or carry by cord. Do not use cord as a handle. Do not close a door on cord or pull cord around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from heated surfaces.
• Do not use extension cords or outlets with inadequate current carrying capacity.
• Turn off all controls before unplugging.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or vacuum cleaner with wet hands.

Do not use with any openings blocked; keep free of dust, lint, hair, and anything that may reduce airflow.

free of dust, lint, hair, and anything that may reduce airflow.

• This vacuum cleaner creates suction and contains a revolving brush roll. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
• Do not place vacuum cleaner on furniture or stairs as the brush roll may cause damage. Use extra care when cleaning stairs. Place vacuum cleaner on floor with the handle in storage position while using attachments.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or

Do not use to pick up flammable or combustible liquids such as gasoline, or use in areas where they may be present.

• Do not use without dust cup, filter and screen in place.
• Belt pulleys can become hot during normal use. To prevent burns, avoid touching the belt pulley when servicing the drive belt.
• Do not use to pick up flammable or combustible liquids such as gasoline, or use in areas where they may be present.
• Store your vacuum cleaner indoors in a cool, dry area.
• Keep your work area well lit.
• Unplug electrical appliances before vacuuming them.
• WARNING: This product can expose you to chemicals including Styrene, which is known to the State of California to cause cancer, and Bisphenol-A, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

SAVE THESE INSTRUCTIONS

To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.

Motor

Do not oil the motor or the brush roll at any time. The bearings are permanently lubricated and sealed.

What comes in the carton

Important safeguards

Vacuum cleaner

Dusting brush

Crevice tool

Pet tool

Handle

Hose

Click!

Vacuum cleaner with dust cup.

Slide handle into top of vacuum cleaner. Push down until it clicks.

Attach the hose connector to the dust cup by turning it clockwise.

Guide the hose through the lower hose hook.

Loop the hose over the upper hose hook.

Push the loose end of the hose securely into the hose inlet and twist it clockwise to lock it in place.

Wrap the cord around the upper and lower cord wraps. Store the crevice tool on the back and the dusting brush on the side of the vacuum cleaner.

Store the turbo brush on the front of the handle. Align the brush opening with the slot and push to snap the tool into the clip.

How to identify parts of your vacuum cleaner

For filter maintenance instructions, see page 9

How to use your vacuum cleaner

Plug the power cord into an outlet.

Step on the floor nozzle and pull the handle back to recline the vacuum until you hear a click. Note: The brushroll only spins when the vacuum is reclined.

Step on the power switch to turn the vacuum cleaner on. Step on it again to turn it off.

Step on the brushroll control to turn the brushroll on (ideal for carpet). Step on it again to turn it off (ideal for hard floors).

Empty the dust cup after every use

Press the release button and lift off the dust cup.

To empty debris, press lever to release bottom lid.

How to use accessories

CAUTION

When using tools, always place handle in upright position. Make sure vacuum cleaner is turned off while attaching tools.

• Place vacuum in upright position. •Pull up on hose connection to release hose end from hose inlet (Fig. 1).
• Push end of hose into top of handle and twist clockwise until it clicks (Fig. 2).
• Press handle release latch and pull out handle with wand (Fig. 3). • To attach accessories, push desired tool onto end of wand (Fig. 4).
• To use accessories without handle and wand, push desired tool directly onto end of hose (Fig. 5).
• When finished using accessories, twist hose counterclockwise and pull off handle. Slide handle into top of vacuum cleaner and push down until it clicks. Push loose end of hose securely onto hose inlet. Store tools on vacuum cleaner back. (See page 5.)

Pet tool

Use to remove pet hair from stairs, carpet and upholstery

CAUTION: Make sure vacuum cleaner is turned off while attaching turbo brush.

Crevice tool

Use for baseboard edges, corners, detailing chairs, sofas, dryer vents and tight spaces.

Dusting brush

Use for furniture, drapes, blinds, drawers and vents.

How to maintain pet turbo brush

Grasp collar and twist counterclockwise to unlock cover. Lift cover up.

With cover open, use fingers or small brush to clear accumulated hair and debris from turbo blades.

Close cover and twist collar clockwise to lock.

How to clear a blockage

CAUTION

Make sure vacuum is turned off and power cord is unplugged.

If vacuum is not cleaning floors, or if no suction at end of hose, check to be sure air path is not blocked.

Press dust cup release button (Fig. 1). Hold vacuum over trash bin and empty dust cup. Press lever to release bottom lid (Fig. 2). Check filter and filter screen. Remove any debris and shake off dust. Loosen end of hose. Use a rod or similar blunt implement to clear a blockage in wand or hose. Flex hose to loosen debris (Fig. 3). Use caution if there is any risk that glass or nails could have become imbedded in hose. Use finger to check for debris in air path (Fig. 4). Reinstall filter and filter screen inside dust cup and position dust cup onto vacuum cleaner.

Warning: Never operate vacuum cleaner without foam filter, filter screen and dust cup in proper position.

How to clean exhaust filter

Locate and unlock filter cover as shown. Push left to un-lock, right to lock.

Remove filter cover with filter. Wipe with cloth over garbage bin, removing dirt and debris.

Wash with water every 3 months, allow at least 24 hours to dry and make sure it is dry thoroughly before re-using.

How to maintain dust cup and filters

Washable dust cup filters – Clean monthly

Pull the dust cup latch to lift up the dust cup lid.

Lift out the foam filter and shake off dust. Rinse the foam filter and dry it THOROUGHLY.

Grip the tabs and lift out. Shake off dust. Rinse the dust cup. Dry all parts THOROUGHLY.

Align the tab on the filter screen with the slot on the back of the dust cup and drop it into position.

Reinstall the foam filter.

Close the cover until it clicks.

Warning: Never operate the vacuum cleaner without the foam filter, filter screen, and dust cup in proper position.

How to maintain brushroll

To avoid unnecessary service calls, periodically check the brushroll for debris.

CAUTION

Make sure the vacuum cleaner is turned off and the power cord is unplugged.

Warning: Do not attempt to remove the belt. Call the Eureka Customer Service HELPLINE at 1-800-282-2886.

If the brushroll light turns red, this indicates the brushroll is clogged and cannot spin. The brushroll will automatically shut off. Turn the vacuum off and unplug before attempting to remove the clog.

Step on floor nozzle to lower handle. Turn vacuum face down on floor. Use scissors to clip heavy threads or strings.

If debris cannot be removed easily, remove bottom plate for greater access to brushroll. Using flat-head screwdriver or coin, turn 3 slots counterclockwise a quarter turn to 'unlock' position.

Grasp brushroll bottom plate at top and pull down to flip open.

To close bottom plate, use coin to turn slots clockwise to 'lock' position.

NOTICE: Thermal cut-off

This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum suddenly shuts off, proceed as follows: 1) Push the power switch to off and unplug the vacuum. 2) Check the vacuum for a possible source of overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum. 3) After the 30 minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, call the Eureka customer service helpline.

Problem	Solution
Motor will not start.	Push plug securely into outlet, try another outlet or check circuit breaker.Press on On/Off pedal to turn vacuum on.See detailed "thermal cut-off" instructions above.
Vacuum cleaner does not clean carpet or bare floor.	If cleaning on carpet make sure vacuum is reclined and brushroll is turned on. Page 7.Empty dust cup, clean and/or change filters regularly to maintain suction. Pages 7 and 10.Check brushroll for debris and clean if needed. Page 11.
No suction at the end of hose.	See other solutions above.Remove clogs from the hose that restrict the airflow. Page 7.
Vacuum cleaner is hard to push or pull.	If cleaning on carpet make sure vacuum is reclined and brushroll is turned on. Page 7.Check brushroll for debris and clean if needed. Page 11.
Brushroll will not spin.	Vacuum must be reclined to spin. To recline vacuum step on floor nozzle and pull handle backwards until you hear a click. Then press brushroll control pedal to turn brushroll on or off. Page 7.Check brushroll for debris and clean if needed. Page 11.
Pet turbo brush will not spin.	Check pet turbo brush for debris. Page 8.

The Eureka Three-year limited warranty

Midea America (Canada) Corp. ("Eureka"), subject to the terms and conditions herein, warrants this vacuum cleaner to be free from defects in material and workmanship for a term of three years from the date of original purchase when used in accordance with the Eureka operating and maintenance instructions and under normal household usage. This warranty is granted only to the original purchaser and members of immediate household, and is applicable only to original purchases from Eureka authorized resellers.

What Eureka will do:

Eureka will, at its option, repair or replace a defective vacuum or vacuum part that is covered by this warranty. Repairs may be performed using new or refurbished parts that meet or exceed Eureka specifications for new parts. If Eureka elects to replace the vacuum, the replacement may be a reconditioned unit. Depending on availability of products, Eureka reserves the right to provide you with a replacement product that is the same or similar, or substitute equivalent of the original product. As a matter of warranty policy, Eureka will not refund the consumer's purchase price.

This warranty does not cover:

parts that require replacement under normal use such as disposable dust bags, filters, drive belts, light bulbs, brush-roll, bristles, impellers and cleaning.

Obtaining warranty service:

To obtain warranty service you must contact the Eureka Service Team, toll free, at 1-800-282-2886 or email [e-mail], to discuss the warranty claim and procedures to be followed. All warranty claims must include submission of proof-of-purchase documentation. For additional information, you may also visit www.eureka.com/ca.

Shipping charges:

You will be responsible for any initial shipping and insurance charges if the defective product(s) must be shipped for warranty service or warranty evaluation; however, Eureka or a Eureka Authorized Warranty Station will pay the return shipping charges if repairs are covered by the warranty. When returning parts for repair, you must include the model, type and serial number located on the rating plate. If any product submitted for warranty service is found to be ineligible, an estimate of repair cost will be furnished and the repair performed only if requested by the owner and upon receipt of payment or acceptable arrangements for payment.

Further limitations and exclusions:

Any warranty that may be implied in connection with your purchase or use of the vacuum, including any warranty of Merchantability or any warranty of Fitness For A Particular Purpose is limited to the duration of this limited warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

improper or unreasonable use or maintenance, abuse, negligence, failure to follow instructions contained in any written materials that accompany the product, deterioration by reason of excess moisture, corrosive atmosphere, lightning, power surges, connections to improper voltage supply, unauthorized alteration, or other external causes such as extremes in temperature or humidity, modifications, scratches or discoloration, accidents, misuse, or acts of God. This warranty also does not cover damage resulting from repair or attempted repair by anyone other than Eureka or an authorized Eureka Warranty Station. This warranty is not applicable to any product that has been altered or on which the serial number has been defaced, modified or removed. Altering, erasing, or forging any proof-of-purchase documents voids any applicable product warranty.

Your relief for the breach of this warranty is limited to the relief expressly provided above. In no event shall the manufacturer be liable for any consequential or incidental damages you may incur in connection with your purchase or use of the vacuum. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specific legal rights. You may also have other rights, which may vary by state.

Midea America (Canada) Corp.

Unit 2, 215 Shields Court

Markham, ON L3R 8V2,

Canada

Image	Part name	Part # (Fits models)
	Dusting brush tool	E0101 (all)
	Crevice tool	E0102 (all)
	Washable foam filter	E0202 (all)
	Brushroll	E1001
	Hose	E1002
	Belt	S3040
		E1003Pet tool

Free 3 months extension of the original limited warranty period! Just text proof of purchase to 1-844-224-1614

completion of the product's original warranty period.

Owner's Guide

Do not return to the store, call Eureka Customer Service HELPLINE 1-800-282-2886

Eureka stands by our Clean Promise seal.

Learn more at www.eureka.com/ca/cleanpromise

2023 Midea America (Canada) Corp.

eureka

User Guide

Vacuum Cleaner

Unit 2, 215 Shields Court

Markham, ON L3R 8V2,

Canada