Café CEP90302TSS - Cooker GE - Free user manual and instructions

USER MANUAL Café CEP90302TSS GE

• Pairing p. 11
• Precision Cooking p. 12
• Custom Settings p. 13
• Griddle (optional accessory) p. 14
• Care And Cleaning Cleaning the Glass Cooktop p. 15
• Troubleshooting Tips p. 16
• Limited Warranty p. 18
• Accessories p. 19
• Consumer Support English • Français • Español Owner's Manual2 49-2001129 Rev. 2 THANK YOU FOR MAKING CAFÉ A PART OF YOUR HOME. We take pride in the craftsmanship, innovation and design that goes into every CAFÉ product, and we think you will too. Among other things, registration of your appliance ensures that we can deliver important product information and warranty details when you need them. Register your CAFÉ appliance now online. Helpful websites are available in the Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration card included in the packing material.49-2001129 Rev. 2 3 p. 20

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IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE SAFETY INFORMATION WARNING Read all safety instructions before using the product. Failure to follow these instructions may result in fire, electrical shock, serious injury or death.WARNING

GENERAL SAFETY INSTRUCTIONS

Ŷ 8VHWKLVFRRNWRSRQO\IRULWVLQWHQGHGSXUSRVHDVdescribed in this Owner’s Manual.Ŷ %HVXUH\RXUFRRNWRSLVSURSHUO\LQVWDOOHGDQGgrounded by a qualified installer in accordance with the provided installation instructions.Ŷ 'RQRWDWWHPSWWRUHSDLURUUHSODFHDQ\SDUWRI\RXUcooktop unless it is specifically recommended in this manual. All other servicing should be performed by a qualified technician.Ŷ %HIRUHSHUIRUPLQJDQ\VHUYLFHXQSOXJWKHFRRNWRSor disconnect the power supply at the household distribution panel by removing the fuse or switching off the circuit breaker.Ŷ 'RQRWOHDYHFKLOGUHQDORQH²FKLOGUHQVKRXOGQRWbe left alone or unattended in an area where the cooktop is in use. They should never be allowed to climb, sit or stand on any part of the cooktop.

CAUTION 'RQRWVWRUHLWHPVRILQWHUHVWWRFKLOGUHQDERYHWKHFRRNWRS²FKLOGUHQFOLPELQJRQWKHcooktop to reach items could be seriously injured.Ŷ 8VHRQO\GU\SRWKROGHUV²PRLVWRUGDPSSRWholders on hot surfaces may result in burns from VWHDP'RQRWOHWSRWKROGHUVWRXFKKRWVXUIDFHXQLWVRUKHDWLQJHOHPHQWV'RQRWXVHDWRZHORUother bulky cloth in place of pot holders.Ŷ 1HYHUXVH\RXUFRRNWRSIRUZDUPLQJRUKHDWLQJWKHroom.Ŷ 'RQRWWRXFKVXUIDFHHOHPHQWV7KHVHVXUIDFHVmay be hot enough to burn even though they are GDUNLQFRORU'XULQJDQGDIWHUXVHGRQRWWRXFKor let clothing or other flammable materials contact the surface elements or areas nearby the surface elements; allow sufficient time for cooling first. Ŷ 3RWHQWLDOO\KRWVXUIDFHVLQFOXGHWKHFRRNWRSDQGareas facing the cooktop.Ŷ 'RQRWKHDWXQRSHQHGIRRGFRQWDLQHUV3UHVVXUHcould build up and the container could burst, causing an injury.Ŷ &RRNPHDWDQGSRXOWU\WKRURXJKO\²PHDWWRDWOHDVWan internal temperature of 160°F and poultry to at least an internal temperature of 180°F. Cooking to these temperatures usually protects against foodborne illness.WARNING KEEP FLAMMABLE MATERIALS AWAY FROM THE COOKTOP Failure to do so may result in fire or personal injury.Ŷ 'RQRWVWRUHRUXVHIODPPDEOHPDWHULDOVQHDUthe cooktop, including paper, plastic, pot holders, linens, wall coverings, curtains, drapes and gasoline or other flammable vapors and liquids.Ŷ 1HYHUZHDUORRVHILWWLQJRUKDQJLQJJDUPHQWVZKLOHusing the cooktop. These garments may ignite if they contact hot surfaces causing severe burns.Ŷ 'RQRWOHWFRRNLQJJUHDVHRURWKHUIODPPDEOHmaterials accumulate in or near the cooktop. Grease on the cooktop may ignite.4 49-2001129 Rev. 2 SAFETY INFORMATION

READ AND SAVE THESE INSTRUCTIONS

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE How to Remove Protective Shipping Film and Packaging Tape Carefully grasp a corner of the protective shipping film with your fingers and slowly peel it from the appliance VXUIDFH'RQRWXVHDQ\VKDUSLWHPVWRUHPRYHWKHILOPRemove all of the film before using the appliance for the first time.To assure no damage is done to the finish of the product, the safest way to remove the adhesive from packaging tape on new appliances is an application of a household liquid dishwashing detergent. Apply with a soft cloth and allow to soak.NOTE: The adhesive must be removed from all parts. It cannot be removed if it is baked on.Consider recycling options for your appliance packaging material. WARNING

COOKTOP SAFETY INSTRUCTIONS

Ŷ ,QWKHHYHQWRIDILUHGRQRWXVHZDWHURUJUHDVHRQILUHV1HYHUSLFNXSDIODPLQJSDQ7XUQWKHFRQWUROVoff. Smother a flaming pan on a surface unit by covering the pan completely with a well-fitted lid, FRRNLHVKHHWRUIODWWUD\8VHDPXOWLSXUSRVHGU\chemical or a foam-type fire extinguisher.Ŷ 1HYHUOHDYHWKHVXUIDFHXQLWVXQDWWHQGHGDWPHGLXPor high heat settings. Boilovers cause smoking and greasy spillovers that may catch on fire.Ŷ 1HYHUOHDYHRLOXQDWWHQGHGZKLOHIU\LQJ,IDOORZHGto heat beyond its smoking point, oil may ignite resulting in fire that may spread to surrounding FDELQHWV8VHDGHHSIDWWKHUPRPHWHUZKHQHYHUpossible to monitor oil temperature.Ŷ 7RDYRLGVSLOORYHUDQGILUHXVHDPLQLPXPDPRXQWof oil when shallow pan-frying and avoid cooking frozen foods with excessive amounts of ice.Ŷ 8VHWKHSURSHUSDQVL]HVHOHFWFRRNZDUHKDYLQJflat bottoms large enough to cover the surface heating element. The use of undersized cookware will expose a portion of the surface unit to direct contact and may result in ignition of clothing. Proper relationship of cookware to surface unit will also improve efficiency.Ŷ 7RPLQLPL]HWKHSRVVLELOLW\RIEXUQVLJQLWLRQRIflammable materials and spillage, the handle of a container should be turned toward the center of the range without extending over nearby surface units. WARNING

RADIANT COOKTOP SAFETY INSTRUCTIONS

Ŷ 2QO\FHUWDLQW\SHVRIJODVVJODVVFHUDPLFearthenware or other glazed containers are suitable for cooktop service; others may break because of the sudden change in temperature.Ŷ 8VHFDUHZKHQWRXFKLQJWKHFRRNWRS7KHJODVVsurface of the cooktop will retain heat after the controls have been turned off.Ŷ 'RQRWFRRNRQDEURNHQFRRNWRS,IWKHJODVVcooktop should break, cleaning solutions and spillovers may penetrate the broken cooktop and create a risk of electric shock. Contact a qualified technician immediately.Ŷ $YRLGVFUDWFKLQJWKHJODVVFRRNWRS7KHFRRNWRScan be scratched with items such as knives, sharp instruments, rings or other jewelry, and rivets on clothing.Ŷ 'RQRWSODFHRUVWRUHLWHPVWKDWFDQPHOWRUFDWFKfire on the glass cooktop, even when it is not being used. If the cooktop is inadvertently turned on, they may ignite. Heat from the cooktop or oven vent after it is turned off may cause them to ignite also.Ŷ 8VHDFHUDPLFFRRNWRSFOHDQHUDQGDQRQVFUDWFKcleaning pad to clean the cooktop. Wait until the cooktop cools and the indicator light goes out before cleaning. A wet sponge or cloth on a hot surface can cause steam burns. Some cleaners can produce noxious fumes if applied to a hot surface. Read and follow all instructions and warnings on the cleaning cream label. NOTE: Sugary spills are an exception. They should be scraped off while still hot using an oven mitt and a scraper. See the Cleaning the glass cooktop section for detailed instructions.

PROPER DISPOSAL OF YOUR APPLIANCE

'LVSRVHRIRUUHF\FOH\RXUDSSOLDQFHLQDFFRUGDQFHZLWK)HGHUDODQG/RFDO5HJXODWLRQV&RQWDFW\RXUORFDOauthorities for the environmentally safe disposal or recycling of your appliance.49-2001129 Rev. 2 5 Throughout this manual, features and appearance may vary from your model. Cooktop Features USING THE COOKTOP: Cooktop Features CEP9030 cooktop

1. Cooking Element(s): See page 8.2. Power Level Arc: See page 8.3. Sync Burners: See page 9.4. All Off: See page 9.5. Lock: See page 10.6. Timer Select: See page 10.7. Display: See page 10.8. WiFi Connect: See page 11.9. Bluetooth Connect: See page 11.10. Precision Cooking: See page 12.8VHU,QWHUIDFH&RQWUROVCEP9036 cooktop 16 49-2001129 Rev. 2 Radiant Glass Cooktop Home Canning Tips USING THE COOKTOP:5DGLDQW*ODVV&RRNWRS+RPH&DQQLQJ7LSV The radiant cooktop features heating units beneath a smooth glass surface. NOTE: A slight odor is normal when a new cooktop is used for the first time. It is caused by the heating of new parts and insulating materials and will disappear in a short time. NOTE: This cooktop has Rapid Response surface units. The cooktop will automatically heat up or cool down to the desired power level setting in the quickest time possible. While the surface units are on, you may not see them glow red during certain heat up or cool down conditions. Cooktop temperatures increase with the number of surface units that are on. With 3 or 4 units turned on, surface temperatures are high. Always use caution when touching the cooktop. Be sure the canner is centered over the surface unit. Make sure the canner is flat on the bottom. To prevent burns from steam or heat, use caution when canning. 8VHUHFLSHVDQGSURFHGXUHVIURPUHSXWDEOHVRXUFHV7KHVH are available from manufacturers such as Ball

)ODWERWWRPHGFDQQHUVDUHUHFRPPHQGHG8VHRIZDWHU bath canners with rippled bottoms may extend the time required to bring the water to a boil. 1HYHUFRRNGLUHFWO\RQWKHJODVV Always use cookware. Always place the pan in the center of the surface unit you are cooking on. 'RQRWVOLGHFRRNZDUHDFURVVWKHFRRNWRS EHFDXVHLWFDQVFUDWFKWKHJODVV²WKHJODVV is scratch-resistant, not scratch proof.49-2001129 Rev. 2 7 Cookware for Radiant Glass Cooktop USING THE RANGE: Cookware for Radiant Glass Cooktop The following information will help you choose cookware which will give good performance on glass cooktops. NOTE: Follow all cookware manufacturer’s recommendations when using any type of cookware on the ceramic cooktop. Recommended Stainless Steel Aluminum: Heavy weight recommended Good conductivity. Aluminum residues sometimes appear as scratches on the cooktop but can be removed if cleaned immediately. Because of its low melting point, thin weight aluminum should not be used. Copper Bottom: Copper may leave residues which can appear as scratches. The residues can be removed, as long as the cooktop is cleaned immediately. However, do not let these pots boil dry. Overheated metal can bond to glass cooktops. An overheated copper bottom pot will leave a residue that will permanently stain the cooktop if not removed immediately. Enamel (painted) on Cast Iron: Recommended if bottom of pan is coated Avoid/Not Recommended Enamel (painted) on Steel: Heating empty pans can cause permanent damage to cooktop glass. The enamel can melt and bond to the ceramic cooktop. Glass-ceramic: Poor performance. Will scratch the surface. Stoneware: Poor performance. May scratch the surface. Cast Iron: 1RWUHFRPPHQGHG²XQOHVVGHVLJQHG specifically for glass cooktops Poor conductivity and slow to absorb heat. Will scratch the cooktop surface. Check pans for flat bottoms by using a straight edge.Pans with rounded, curved, ridged or warped bottoms are not recommended. For Best Results

Ŷ 3ODFHRQO\GU\SDQVRQWKHVXUIDFHHOHPHQWV'RQRW

place lids on the surface elements, particularly wet lids. Wet pans and lids may stick to the surface when cool.

Ŷ 'RQRWXVHZRNVWKDWKDYHVXSSRUWULQJV7KLVW\SHRI

wok will not heat on glass surface elements.

Ŷ :HUHFRPPHQGWKDW\RXXVHRQO\DIODWERWWRPHG

wok. They are available at your local retail store. The bottom of the wok should have the same diameter as the surface element to ensure proper contact. Ŷ 6RPHVSHFLDOFRRNLQJSURFHGXUHVUHTXLUHVSHFLILF cookware such as pressure cookers or deep-fat fryers. All cookware must have flat bottoms and be the correct size. 'RQRWSODFHZHWSDQVRQWKHJODVVFRRNWRS'RQRWXVHZRNVZLWKVXSSRUWULQJVRQWKHJODVVFRRNWRS8VHIODWERWWRPHGZRNVRQWKHJODVVFRRNWRS8 49-2001129 Rev. 2 Element Cycling USING THE COOKTOP: (OHPHQW &\FOLQJ 2SHUDWLQJ 7KH &RRNLQJ (OHPHQWV $GMXVW %XUQHU 6L]H Surface elements will cycle on and off to maintain the temperature you have selected. All radiant surface elements have a temperature limiter that protects the glass cooktop from getting too hot, this is normal. The temperature limiter may cycle the elements off more frequently if:

Ŷ 7KHUH LV QR SDQ RQ WKH HOHPHQW Operating The Cooking Elements Adjust Burner Size Turn Burner(s) On: Touch and hold On/Off pad about half a second. A chime can be heard with each touch to any pad. Power level can be selected in any of the following ways:

1. Swipe the gray arc to the desired power level.

2. Touch Anywhere along the gray arc, or;

3. Touch ೸ or V pads to adjust power level, or;

4. Shortcut to Hi: Immediately after turning unit on, touch

5. Shortcut to Low: Immediately after turning unit on,

touch the V pad. The burner ring size is adjustable on some elements. The ring size can be selected by pressing the burner ring graphic. Single Surface Element 'XDO 6XUIDFH Element Tri-Ring Surface Element Gray Arc Swipe Area49-2001129 Rev. 2 9 Selecting Cooktop Settings USING THE COOKTOP: 7XUQ %XUQHUV 2II 6HOHFWLQJ &RRNWRS 6HWWLQJV +RZ 7R 6\QFKURQL]H /HIW (OHPHQWV How To Synchronize Left Elements &KRRVH WKH HOHPHQWEXUQHU WKDW LV EHVW ILW WR WKHFRRNZDUH VL]H (DFK HOHPHQWEXUQHU RQ \RXU QHZcooktop has its own power levels ranging from low to high. Power level settings necessary for cooking will vary depending on the cookware being used, the type and quantity of food, and the desired outcome. In general use lower settings for melting, holding and simmering and use higher settings for heating quickly, searing and frying. When keeping foods warm confirm selected setting is sufficient to maintain food temperature above 140°F. Larger elements and elements marked “Keep Warm” are not recommended for melting.Hi is the highest power level, designed for large quantity rapid cooking and boiling. Hi will operate for a maximum of 10 minutes. Hi may be repeated after the initial 10 minute cycle by pressing the ೸ pad. CAUTION 'R QRW SODFH DQ\cookware, utensils or leave excess water spills on control key pads. This may result in unresponsive touch pads and turning off the cooktop if present for several seconds. To Turn On Hold the Sync Burners pad for about half a second to connect the two burners. Operate either element as described on page 8 to adjust power level. To Turn Off

1. Touch the On/Off pad on either burner to turn off the Sync Burners.

2. Touch the Sync Burners to turn both burners off.

boiling quicklyfryingsearingreducingsimmeringholdingmelting Low Turn Burner(s) Off Touch On/Off pad for an individual burner or touch the All Off pad.10 49-2001129 Rev. 2 USING THE COOKTOP: &RRNWRS /RFNRXW .LWFKHQ 7LPHU +RW /LJKW ,QGLFDWRU Cooktop Lockout Kitchen Timer Lock Touch Control Lock pad for 3 seconds. Unlock Touch Control Lock pad again for 3 seconds. See Custom Settings section to activate Auto Lock feature. To Turn On Touch the Timer Select pad. Touch the ೸ or V arrows to choose the desired number of minutes. Timer automatically starts 10 seconds after pad is touched, or if the Timer Select pad it touched. 7KH ³21´ /(' ZLOO appear automatically when timer is set. To Turn Off Press and release the Timer Select pad to cancel timer, or hold for 3 seconds. Alarm will sound continuously when time is up until user turns timer off. NOTE: 8VH WKH NLWFKHQ WLPHU WR PHDVXUH FRRNLQJ WLPH or as a reminder. The kitchen timer does not control the cooking elements. Timer turns off if there is no activity for 30 seconds. Cooktop Lockout: locks operation of the controlsControl Lock Indicator Hot Light Indicator A hot surface indicator light (one for each cooking element) will glow when the glass surface is hot and will remain on until the surface has cooled to a temperature that is safe to touch. Hot Surface Indicator Light49-2001129 Rev. 2 11 USING THE COOKTOP: :L)L &RPPLVVLRQLQJ %OXHWRRWK

Pairing WiFi Commissioning Bluetooth

Pairing Download the SmartHQ App Press the WiFi Connect pad on your cooktop to begin pairing. On the SmartHQ App, select your appliance and follow the instructions to complete the pairing. Turning Off the WiFi Press and hold the WiFi Connect and the All Off pads for 3 seconds to de-commission the WiFi. Pairing a Bluetooth

Device Press the Bluetooth Connect pad on the cooktop. The cooktop will enter Pair mode. Tap cookware or press ChefConnect button on enabled microwave or hood device. When connected, the cooktop will display "donE". Supported Devices How to Initiate Pairing Hestan Cue fry pan Tap pan handle twice Hestan Cue pot Tap pot handle twice Removing Bluetooth

Devices Tap and hold the Bluetooth Connect and All Off pads for 3 seconds. NOTE: Your unit cannot delete a single or specific GHYLFH $OO RI \RXU SDLUHG GHYLFHV DUH FOHDUHG 'HYLFHV you wish to use must be paired again.12 49-2001129 Rev. 2 USING THE COOKTOP: Precision Cooking Precision Cooking The Precision Cooking feature allows precise temperature control of certain devices for improved results Initiating a Precision Cooking Mode

1. Press the Power On/Off pad on the desired element.

cookware and ensure cookware is on desired element. 3UHFLVLRQ &RRNLQJ 'HJUHHV OHJHQG ZLOO WXUQ RQ 8VH slider or ೸ and V pads to adjust temperature.

5. Cooktop will display target temperature and

Preheating. When Preheating legend disappears, target temperature has been reached.49-2001129 Rev. 2 13 Settings Menu

All Off and Timer pads together for 3 seconds.

2. To navigate through

pad. Settings Menu Chart USING THE COOKTOP: Settings Menu Timer Pad Feature Menu 'HIDXOW Options Requirements 1 Factory Settings

• "YES" : Clears customized settings and restores defaults1RH[LWVRXWRIWKH)DFWRU\UHVHWPHQXDQGWDNHVthe user back to the main menu. 2 Control Lock 86(U&RQWUROORFNVKDOOKDYHDDVGHILQHGLQCooktop Control Lockout• "Auto" :In addition to the standard lock behavior (Cooktop Control Lockout) the control shall also lock if no burner or timer has been active for 600 seconds as well as there has been no key press for 600 seconds. 3 /('/LJKW Level
• Hi = 100% brightness• rEG = 80% brightness• Lo = 60% brightness 4 Button Volume
• "Hi" : All touch key sounds activated at 100%• "Lo" : Touch key sound levels as defined in parametric (ideally 50% of high). • "OFF" : All touch key sounds off.• The sound settings shall not affect alarm tone output levels. 5 Timer Alarm Volume +L7KH'$&OHYHOVKDOOEHGHILQHGLQSDUDPHWULFThe product level expectation is to achieve 40dB @ 5 meters from cooktop. 65dB @ 1 meter from cooktop./R7KH'$&OHYHOVKDOOEHGHILQHGLQSDUDPHWULFThe product level expectation is to achieve 40dB @ 1 meter from cooktop. 6 Timer End Tone
• "Cont" " Timer tone plays continuously until the user acknowledges the timer and tone.• "bEEP" : The timer end tone is played only once. 7 Temperature 8QLWV14 49-2001129 Rev. 2 Griddle (optional accessory) Using the Griddle CAUTION Burn Hazard Ŷ *ULGGOH VXUIDFHV PD\ EH KRW HQRXJK WR FDXVH EXUQV GXULQJ DQG DIWHU XVH 3ODFH DQG UHPRYH WKH griddle when it is cool and all surface units are off. Use oven mitts if you will touch the griddle while hot. Failure to do so can result in burns. Ŷ 3ODFH DQG UHPRYH WKH JULGGOH RQO\ ZKHQ JULGGOH LV FRRO DQG DOO VXUIDFH EXUQHUV DUH WXUQHG 2II Before using this cookware for the first time, wash it to make sure it is clean. Then season it lightly, rubbing cooking oil onto the cooking surface. How To Place The Griddle IMPORTANT: Always place and use your griddle at the designated location on the cooktop. IMPORTANT NOTES: Ŷ Clean the griddle with a sponge and mild detergent LQ ZDUP ZDWHU '2 127 XVH EOXH RU JUHHQ VFUXEELQJ pads or steel wool. Ŷ Avoid cooking extremely greasy foods and be careful of grease spillover while cooking. Ŷ 1HYHU SODFH RU VWRUH DQ\ LWHPV RQ WKH JULGGOH HYHQ when it is not in use. The griddle can become heated when using the surrounding surface units. Ŷ Avoid using metal utensils with sharp points or rough HGJHV ZKLFK PLJKW GDPDJH WKH JULGGOH 'R QRW FXW foods on the griddle. Ŷ 'R QRW XVH FRRNZDUH DV D VWRUDJH FRQWDLQHU IRU IRRG RU RLO 3HUPDQHQW VWDLQLQJ DQGRU FUD]H OLQHV FRXOG UHVXOW Ŷ Your griddle will discolor over time with use. Ŷ 'R QRW FOHDQ WKH JULGGOH LQ D VHOIFOHDQLQJ RYHQ Ŷ Always allow the cookware to cool before immersing in water.

Ŷ 'R QRW RYHUKHDW WKH JULGGOH

Griddle Operation To turn on the surface units for the entire griddle, use the Sync Burner control feature. Touch the Sync Burner pad and then adjust power level to desired setting as described on page 9. Type of Food Cook Setting Warming Tortillas Med-LoPancakes Med-LoHamburgers Med Fried Eggs Med-LoBreakfast Sausage Links MedHot Sandwiches (such as Grilled Cheese) Med-LoGriddle settings are intended to be a guideline and may need to be adjusted based on individual cooking preferences. USING THE COOKTOP: Griddle (optional accessory)49-2001129 Rev. 2 15 Cleaning the Glass Cooktop To maintain and protect the surface of your glass cooktop, follow these steps:

1. Before using the cooktop for the first time, clean it

with a ceramic cooktop cleaner. This helps protect the top and makes cleanup easier.

2. Regular use of a ceramic cooktop cleaner will help

keep the cooktop looking new.

3. Shake the cleaning cream well. Apply a few drops of

cooktop until it has been cleaned thoroughly. Burned-On Residue

NOTE:'$0$*(WR\RXUJODVVVXUIDFHPD\RFFXULI\RX

use scrub pads other than those recommended.

1. Allow the cooktop to cool.

2. Spread a few drops of a ceramic cooktop cleaner on

the entire burned residue area. 8VLQJDQRQVFUDWFKFOHDQLQJSDGIRUFHUDPLF cooktops, rub the residue area, applying pressure as needed.

4. If any residue remains, repeat the steps listed above

5. For additional protection, after all residue has been

removed, polish the entire surface with a ceramic cooktop cleaner and a paper towel. Heavy, Burned-On Residue

1. Allow the cooktop to cool.

8VHDVLQJOHHGJHUD]RUEODGHVFUDSHUDWDSSUR[LPDWHO\

a 45° angle against the glass surface and scrape the soil. It will be necessary to apply pressure to the razor scraper in order to remove the residue.

3. After scraping with the razor scraper, spread a few

drops of a ceramic cooktop cleaner on the entire burned UHVLGXHDUHD8VHDQRQVFUDWFKFOHDQLQJSDGWRUHPRYH any remaining residue.

4. For additional protection, after all residue has been

removed, polish the entire surface with a ceramic cooktop cleaner and a paper towel. Clean your cooktop after each VSLOO8VHDFHUDPLFFRRNWRScleaner.CeramicCooktopCleaner The ceramic cooktop scraper and all recommended supplies are available through our Parts Center. See instructions under

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NOTE:'RQRWXVHDGXOORUQLFNHGEODGH 8VHDQRQVFUDWFKFOHDQLQJSDGIRUceramic cooktops.For cleaning videos and instructions, scan the QR code with your device. CARE AND CLEANING: Cleaning the Glass Cooktop16 49-2001129 Rev. 2 Metal Marks and Scratches 1. Be careful not to slide pots and pans across your cooktop. It will leave metal markings on the cooktop surface. These marks are removable using a ceramic cooktop cleaner with a non-scratch cleaning pad for ceramic cooktops.2. If pots with a thin overlay of aluminum or copper are allowed to boil dry, the overlay may leave black discoloration on the cooktop. This should be removed immediately before heating again or the discoloration may be permanent.NOTE: Carefully check the bottom of pans for roughness that would scratch the cooktop.3. Be careful not to place aluminum baking sheets or aluminum frozen entrée containers on a hot cooktop surface. It will leave shiny dots or markings on the cooktop surface. These markings are permanent and cannot be cleaned off. Damage from Sugary Spills and Melted Plastic Special care should be taken when removing hot substances to avoid permanent damage of the glass surface. Sugary spillovers (such as jellies, fudge, candy, syrups) or melted plastics can cause pitting of the surface of your cooktop (not covered by the warranty) unless the spill is removed while still hot. Special care should be taken when removing hot substances.Be sure to use a new, sharp razor scraper.'RQRWXVHDGXOORUQLFNHGEODGH1. Turn off all surface units. Remove hot pans.2. Wearing an oven mitt:D8VHDVLQJOHHGJHUD]RUEODGHVFUDSHUWRPRYHthe spill to a cool area on the cooktop. b. Remove the spill with paper towels.3. Any remaining spillover should be left until the surface of the cooktop has cooled.'RQ¶WXVHWKHVXUIDFHXQLWVDJDLQXQWLODOORIWKHresidue has been completely removed.NOTE: If pitting or indentation in the glass surface has already occurred, the cooktop glass will have to be replaced. In this case, service will be necessary. Cleaning the Glass Cooktop (Cont.) Troubleshooting Tips ... Before you schedule service Save time and money! Review the charts on the following pages first and you may not need to schedule service. If an error occurs in the control operation, a fault code will flash in the display. Record the error code and schedule service. Check out self-help videos and FAQ at cafeappliances.com/support. Problem Possible Cause What To Do Surface elements will not maintain a rolling boil or cooking is slowImproper cookware being used. 8VHSDQVWKDWDUHDEVROXWHO\IODWDQGPDWFKthe diameter of the surface unit selected.Surface elements do not work properly Cooktop controls improperly set. Check to be sure the correct control is set for the surface element you are using.Power arc ON indicator blinking ೸, V or control lock pads have been touched before an element is turned on.See the Operating the Cooking Elements section.Scratches on cooktop glass surface Incorrect cleaning methods being used. 8VHUHFRPPHQGHGFOHDQLQJSURFHGXUHV6HH the Cleaning the glass cooktop section.Cookware with rough bottoms being used or coarse particles (salt or sand) were between the cookware and the surface of the cooktop. Cookware has been slid across the cooktop surface.To avoid scratches, use the recommended cleaning procedures. Make sure bottoms of cookware are clean before use, and use cookware with smooth bottoms. CARE AND CLEANING: Cleaning the Glass Cooktop / TROUBLESHOOTING TIPS49-2001129 Rev. 2 17 Troubleshooting Tips ... Before you schedule service Problem Possible Cause What To Do Areas of discoloration on the cooktop Food spillovers not cleaned before next use. See the Cleaning the glass cooktop section. Hot surface on a model with a light-colored glass cooktop. This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools. Plastic melted to the surface Hot cooktop came into contact with plastic placed on the hot cooktop. See the Glass surface – potential for permanent damage section in the Cleaning the glass cooktop section. Pitting (or indentation) of the cooktop Hot sugar mixture spilled on the cooktop. Call a qualified technician for replacement. Unresponsive keypad Keypad is dirty. Clean the keypad. A fuse in your home may be blown or the circuit breaker tripped. Replace the fuse or reset the circuit breaker. Object, such as utensil or debris, is on the control interface. Remove object from control interface. Liquid is on the control interface. Wipe control interface to remove liquid. Precision Cooking button beeps error tone when pressed one time There is no precision cooking device paired, so you are unable to start a precision cooking mode. Connect a precision cooking device. Pan won't pair or activate when tapping handle Tapping force is too light. 'RXEOHWDSWKHSDQZLWKILUPWDSVRUNQRFN on the black plastic endcap. Battery in pan is low or dead. Replace AAA battery, installing with positive end out of handle. Using different pan hardware. Check that your pan has a black endcap that unscrews from the end of the handle. Pans with an oval module reading "Hestan Cue

will not work with Café appliances. Experiencing performance or minor technical issues including seeing 20F or 100F as set temperature Old unit or pan software. Connect your unit to the SmartHQ app and update unit software. Connect your unit and pan to the Hestan Smart Cooking app and update pan software. The unit cancelled my precision cooking mode Battery in device is low or dead. Replace AAA battery in pan, or charge probe. Old unit or pan software. Connect your unit to the SmartHQ app and update unit software. Connect your unit and pan to the Hestan Smart Cooking app and update pan software. Your precision cooking device has gone out of range. This could indicate a problem with the device. If the problem persists, please contact the device manufacturer. Your precision cooking device had a computation malfunction. The unit lost communication with your precision cooking device. This could indicate a problem with the device or the unit. If the problem persists, please contact the device or unit manufacturer. Some cooking techniques and set temperatures in combination may trigger a fault in the temperature sensing algorithm. Re-start the precision cooking mode and if problem persists under the same conditions but is not consistent in other use cases, contact the unit manufacturer. Unable to reach set temperature in Precision Cooking Mode Boiling water or cooking liquid based foods at high temperatures will result in temperature stalls close to the set temperature. 8VHWHPSHUDWXUHVHWWLQJVIRUSDQIU\LQJ sautéing, and searing when using Hestan Cue cookware or built-in conventional Precision Cooktop Sensor. The Precision Cooking Probe accessory can be used to control liquid temperatures between 100-200° F for slow cooking, simmering, and advanced cooking techniques like Sous Vide. TROUBLESHOOTING TIPS18 49-2001129 Rev. 2 Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty. LIMITED WARRANTY cafeappliances.com All warranty service is provided by our Factory Service Centers, or an authorized service technician. To schedule service online, visit us at cafeappliances.com/service. Please have your serial number and your model number available when scheduling service. Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a CAFÉ factory service technician the ability to quickly diagnose any issues with your appliance and helps CAFÉ improve its products by providing CAFÉ with information on your appliance. If you do not want your appliance data to be sent to CAFÉ, please advise your technician not to submit the data to CAFÉ at the time of service. What CAFÉ will not cover: Ŷ Service trips to your home to teach you how to use the product. Ŷ ,PSURSHULQVWDOODWLRQGHOLYHU\RUPDLQWHQDQFH Ŷ )DLOXUHRIWKHSURGXFWLILWLVDEXVHGPLVXVHG modified or used for other than the intended purpose or used commercially. Ŷ 'DPDJHWRWKHJODVVFRRNWRSFDXVHGE\XVHRI cleaners other than the recommended cleaning creams and pads. Ŷ 'DPDJHWRWKHJODVVFRRNWRSFDXVHGE\KDUGHQHGVSLOOV of sugary materials or melted plastic that are not cleaned according to the directions in the Owner’s Manual. Ŷ 5HSODFHPHQWRIKRXVHIXVHVRUUHVHWWLQJRIFLUFXLW breakers. Ŷ 'DPDJHWRWKHSURGXFWFDXVHGE\DFFLGHQWILUH floods or acts of God. Ŷ ,QFLGHQWDORUFRQVHTXHQWLDOGDPDJHFDXVHGE\ possible defects with this appliance. Ŷ 'DPDJHFDXVHGDIWHUGHOLYHU\ Ŷ 3URGXFWQRWDFFHVVLEOHWRSURYLGHUHTXLUHGVHUYLFH Ŷ 6HUYLFHWRUHSDLURUUHSODFHOLJKWEXOEVH[FHSWIRU /('ODPSV Ŷ (IIHFWLYH-DQXDU\FRVPHWLFGDPDJHWRWKH glass cooktop such as, but not limited to, chips, scratches, or baked on residue not reported within 90 days of installation. Ŷ (IIHFWLYH-DQXDU\ damage to the glass cooktop due to impact or misuse. See example. CAFÉ Electric Cooktop Limited Warranty

EXCLUSION OF IMPLIED WARRANTIES

Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home XVHZLWKLQWKH86$,IWKHSURGXFWLVORFDWHGLQDQDUHDZKHUHVHUYLFHE\D&$)e$XWKRUL]HG6HUYLFHULVQRWDYDLODEOH\RX may be responsible for a trip charge or you may be required to bring the product to an Authorized CAFÉ Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home. Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General. Warrantor: GE Appliances, a Haier company Louisville, KY 40225 Extended Warranties: Purchase a CAFÉ extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it online anytime at cafeappliances.com/extended-warranty CAFÉ Service will still be there after your warranty expires. For the period of CAFÉ will replace One year From the date of the original purchase Any partRIWKHFRRNWRSZKLFKIDLOVGXHWRDGHIHFWLQPDWHULDOVRUZRUNPDQVKLS'XULQJWKLV limited one-year warranty, CAFÉ will provide, free of charge, all labor and in-home service to replace the defective part.49-2001129 Rev. 2 19 ACCESSORIES Looking For Something More? CAFÉ offers a variety of accessories to improve your cooking and maintenance experiences! Refer to the Consumer Support page for website information. The following products and more are available: Accessories Parts Griddle Stainless Steel Cleaner and Polisher20 49-2001129 Rev. 2

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Consumer Support CONSUMER SUPPORT CAFÉ Website Have a question or need assistance with your appliance? Try the CAFÉ website 24 hours a day, any day of the year! You can also shop for more great CAFÉ products and take advantage of all our on-line support services designed for \RXUFRQYHQLHQFH,QWKH86cafeappliances.com In Canada: cafeappliances.ca Register Your Appliance Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in WKHSUHSULQWHGUHJLVWUDWLRQFDUGLQFOXGHGLQWKHSDFNLQJPDWHULDO,QWKH86cafeappliances.com/register In Canada: cafeappliances.ca/support/contact-us Schedule Service Expert CAFÉ repair service is only one step away from your door. Get on-line and schedule your service at your FRQYHQLHQFHDQ\GD\RIWKH\HDU,QWKH86cafeappliances.com/service In Canada: cafeappliances.ca/support/contact-us Extended Warranties Purchase a CAFÉ extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it on-line anytime. CAFÉ Service will still be there after your warranty expires. ,QWKH86cafeappliances.com/extended-warranty Remote Connectivity For assistance with wireless network connectivity (for models with remote enable), visit our website at cafeappliances.com/connect Parts and Accessories Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes

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