BDLA0203 - Saw Sun Joe - Free user manual and instructions

USER MANUAL BDLA0203 Sun Joe

© 2021 by Snow Joe , LLCAll rights reserved. Original instructions.

SAVE THESE INSTRUCTIONS

A Division of Snow Joe

24-VOLT MAX* | 2.0 Ah | 10-INCH IMPORTANT! Safety Instructions All Operators Must Read These Instructions Before Use Always follow these safety guidelines. Failure to do so may result in serious bodily injury or death. General Safety

WARNING! This appliance is not intended for use by children or by unassisted, unsupervised persons whose physical, sensory or mental capabilities prevent them from using it safely. Children should be supervised to ensure that they do not play with the appliance. Before starting up your machine, please check it carefully for any defects. If you nd any, do not start up your machine. Contact your authorized Snow Joe

dealer or call the Snow Joe

customer service center at 1-866-SNOWJOE (1-866-766-9563). mWARNING! When using the power tool, basic safety precautions should always be followed to reduce the risk of re, electric shock, and personal injury. These include:

1. Keep guards in place – Protective guards should be

checked periodically to ensure they are properly tted and in correct working order.

2. Keep work area clean and well-lit – Clear work area of

branches and limbs after each cutting session. Cluttered areas invite accidents.

3. Do not use in dangerous environments – Do not use

power tools in damp or wet locations.

4. Do not use the pole chain saw in the rain – Do not use

the pole saw in bad weather conditions, especially when there is a risk of lightning. This decreases the risk of being struck by lightning.

5. Keep bystanders and children away – All bystanders,

including children and pets, should be kept a safe distance away from the work area.

6. Do not force the tool – It will do the job eectively and

safely if it is used at the rate for which it was designed.

7. Use the right tool – Do not force the tool or any

attachment on the tool to do a job for which they were not designed.

8. Wear proper apparel – Do not wear loose articles of

clothing or jewelry since such items may get caught in moving parts. Use of heavy-duty rubber gloves, substantial non-skid footwear and close-tting clothing is recommended when working outdoors with power tools.

9. Always use head protection when operating the pole chain

saw overhead. Falling debris can result in serious personal injury.

10. Always wear safety glasses and ear defenders to

provide eye and ear protection – Everyday eyeglasses only have impact resistant lenses and do not provide the same protection as safety glasses.

11. Wear face or dust masks – If the cutting operation is

dusty, the use of a face or dust mask specially designed to lter out microscopic particles is recommended.

12. Do not overreach – Keep proper footing and balance

13. Maintain tools with care – Keep tools sharp and clean

for best and safest performance. Follow instructions for lubricating and changing accessories.

14. Disconnect tool – Turn o the power switch and remove

the battery when it is not in use, before servicing, when transporting or when changing the chain or other accessories.

15. Reduce the risk of unintentional starting – Make sure

the safety lock button and the On/O switch are in the OFF position before inserting the battery in the unit. Do not carry the pole chain saw with the safety lock button and the On/O switch engaged.

16. Use recommended accessories – Consult the owner’s

manual for recommended accessories. The use of improper accessories may cause risk of injury.

17. Check for damaged parts – Before each use, repair or

replace any guard or part that is damaged. In addition, check for alignment of moving parts, binding of moving parts, breakage of parts and any other conditions that may aect the tool's operation.

18. Never leave tool unattended while it is running – Turn

the power OFF and remove the battery from the unit. Do not leave the saw until the cutting bar comes to a complete stop.

19. Do not grasp the exposed cutting blade or cutting

edges when picking up or holding the saw – Be sure to encase the cutting bar in its protective sheath when not in use.

20. Stay alert – Watch what you are doing. Use common

sense. Do not operate the pole chain saw when you are tired.2

21. Store idle tool indoors – When not in use, appliances

should be stored indoors in a dry and high or locked-up place out of the reach of children. mWARNING! Before inspecting, cleaning, or servicing the machine, remove the battery and wait for all moving parts to stop. Failure to follow these instructions can result in serious personal injury or property damage. mWARNING! Do not use this appliance without reading this instruction manual. mWARNING! Do not use the appliance within range of persons unless they are wearing protective clothing. mWARNING! Do not operate the cordless power tool in a tree, on a ladder, or on a scaold. Using the tool under such circumstances is extremely dangerous. mWARNING! Do not let familiarity with this type of tool prevent you from taking all necessary precautions. Remember that a careless fraction of a second is sucient to inict serious injury. mWARNING! The cordless pole chain saw must be fully assembled before operation! Do not use the tool that is only partly assembled or assembled with damaged parts! mWARNING! Starting, stopping, and restarting an electric motor repeatedly within a few seconds can generate a great deal of heat and damage the motor. To protect the life of your cordless power tool, always wait at least ve seconds after stopping before restarting the unit. mWARNING! Electrical Shock Hazard – Before starting up your machine, please check it carefully for any defects. If you nd any, do not start up your machine and contact your distributor. NOTE: Take care of small parts that are removed during assembly or when making adjustments. Keep them secure to avoid loss. Please contact an authorized Snow Joe

dealer or call the Snow Joe

customer service center at 1-866-SNOWJOE (1-866-766-9563) for all maintenance or operations not foreseen in this manual. Any operation performed in an unauthorized service center or by unqualied personnel will completely invalidate the warranty. mWARNING! For your safety and that of others:

• Correct maintenance is essential to maintain the original eciency and safety of the machine over time.

• Keep all nuts, bolts, and screws tight to be sure the equipment is in safe working condition.

• Never use the machine with worn or damaged parts. Damaged parts are to be replaced and never repaired. mWARNING! Always wear protective gloves during maintenance operations. mWARNING! Use only original manufacturer’s replacement parts, accessories and attachments. Failure to do so can cause possible injury and poor performance. To order genuine replacement parts or accessories for the Sun Joe

iON+ cordless pole chain saw, please visit sunjoe.com or contact the Snow Joe

customer service center at 1-866-SNOWJOE (1-866-766-9563). Specic Safety Warnings for Pole Chain Saw mWARNING! SHOCK HAZARD! Do not operate near electrical power lines. The unit has not been designed to provide protection from electric shock in the event of contact with overhead electric lines. Consult local regulations for safe distances from overhead electric power lines and ensure that the operating position is safe and secure before operating the pole chain saw. mWARNING! Read all safety warnings and all instructions. Failure to follow the warnings and instructions may result in electric shock, re and/or serious injury.

1. Only the pole chain saw operator should be in the

2. Do not use the pole chain saw to cut down trees.

3. Always use two hands when operating the pole chain saw.

Grip the pole chain saw securely with one hand on the trigger and the other hand on the pole.

4. Before starting the pole chain saw, make sure that the saw

chain is not in contact with any object.

5. Do not allow the pole chain saw to make contact with

grounded objects such as pipes, fences, and metal posts

6. Keep all parts of the body away from the cutting blades or

chain. Do not remove cut material or hold material to be cut when blades are moving. Make sure the switch is o when clearing jammed material. The blades or chain will continue moving for a while after the tool is turned o. A moment of inattention while operating the power tool may result in serious personal injury.

7. Do not force the pole chain saw while cutting. Apply light

pressure. It will perform more eectively and safely if it is used at the rate for which it was designed.

8. Use extreme caution when cutting a limb that is under

tension. When wood tension is released, the limb could spring back and strike the operator, causing severe injury or death.

9. During transport, hold the pole at its balance point, with

the guide bar and chain facing to the rear.

10. Do not cut small brush and saplings with the pole chain

saw. Small branches may catch in the chain and be whipped towards the operator, which could pull the operator o balance.3

11. Never stand directly under the limb you are trimming.

Always position yourself outside the path of falling debris.

12. Keep a rm, steady pressure on the pole chain saw while

cutting. Do not try to cut limbs larger in diameter than the length of the guide bar.

13. Keep other people and pets away from the cutting end of

the pole chain saw and at a safe distance away from the work area.

14. Hold the product by insulated gripping surfaces only,

because the cutting blade or chain may contact hidden wiring. Cutting blades or chain contacting a “live” wire may make exposed metal parts of the product “live” and could give the operator an electric shock.

15. Carry the power tool by the handle with the cutting blade

or chain stopped. When transporting or storing the power tool, always keep the blades or chain bar covered. Proper handling of the pole chain saw will reduce possible personal injury from the cutting blades or chain. Battery Tool Use and Care

WARNING! Read all safety warnings and instructions. Failure to follow the warnings and instructions may result in electric shock, re and/or serious injury.

1. Recharge only with the charger specied by the

manufacturer. A charger that is suitable for one type of battery pack may create a risk of re when used with another battery pack.

2. Use appliances only with specically designated battery

packs. Use of any other battery packs may create a risk of injury and re.

3. When the battery pack is not in use, keep it away from

other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a re.

4. Under abusive conditions, liquid may be ejected from

the battery; avoid contact. If contact accidentally occurs, ush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.

5. Do not use a battery pack or appliance that is damaged

or modied. Damaged or modied batteries may exhibit unpredictable behavior resulting in re, explosion or risk of injury.

6. Do not expose a battery pack or appliance to re or

excessive temperature. Exposure to re or temperature above 104°F (40.5°C) may cause explosion.

7. Follow all charging instructions and do not charge the

battery pack or appliance outside of the temperature range specied in the instructions. Charging improperly or at temperatures outside of the specied range may damage the battery and increase the risk of re.

8. Do not modify or attempt to repair the appliance or the

battery pack (as applicable) except as indicated in the instructions for use and care. Cleaning the Tool

WARNING! Never let any liquid get inside the motor housing and NEVER immerse any part of the housing in liquid.

1. Stop the motor and remove the battery.

2. Clean dirt and debris from the body of the tool, using a

damp cloth with a mild detergent. NOTE: Do not use any strong detergents on the plastic housing or the handle, as they can be damaged by certain aromatic oils such as pine and lemon, and by solvents such as kerosene. Storage

WARNING! Do not at any time let brake uids, gasoline, petroleum-based products, penetrating oils, etc. come in contact with plastic parts. Chemicals can damage, weaken, or destroy plastic which may result in serious personal injury.

1. Stop the motor and remove the battery.

2. Clean the pole chain saw thoroughly before storing.

3. Always place the bar sheath on the chain bar before

storing or transporting the pole chain saw. Use caution to avoid the sharp teeth of the blade and the chain.

4. Store the pole chain saw indoors, in a dry place that is

inaccessible to children. Keep away from corrosive agents such as garden chemicals and de-icing salts.

5. We recommend using the original package for storage or

covering the product with a suitable cloth or enclosure to protect it against dust. Kickback mWARNING! Kickback may occur when the nose or tip of the guide bar touches an object, or when the wood closes in and pinches the saw chain in the cut. AVOID CONTACTING THE GUIDE BAR TIP WITH ANY OBJECT. In some cases, when the tip makes contact with an object, it may cause a fast reverse reaction, kicking the guide bar up and back towards the operator. Pinching the saw chain along the top of the guide bar may also push the guide bar rapidly back towards the operator. Either of these reactions may cause you to lose control of the pole chain saw, which could result in serious personal injury.

• Kickback safety devices on this pole chain saw include a skip chain and a low kickback guide bar. These will reduce, but not entirely prevent, kickbacks. Follow the necessary precautions indicated in this operator's manual to avoid kickbacks.

• Always use two hands when operating the pole chain saw, one hand gripping the trigger and the other hand gripping the pole. Use a rm grip. Thumbs and ngers must wrap around the trigger and the pole.

• Keep all guards in place on the pole chain saw. Make sure they are in proper working order.4

• Do not overreach or extend arms above shoulder height.

• Keep solid footing and balance at all times.

• Never try cutting through two branches at the same time. Only cut one at a time.

• Do not bury the guide bar nose or try to cut by boring the guide bar nose into the wood.

• Watch for shifting of wood or other forces that may pinch the chain.

• Use extreme caution when re-entering a previous cut.

• Use the low-kickback chain and guide bar supplied with this pole chain saw. Only use genuine Snow Joe

replacement parts designed specically for use with this pole chain saw.

• Never use a dull or loose chain. Keep the chain sharp and properly tensioned. Battery & Charger Safety Instructions We pay a great deal of attention to the design of every battery pack to ensure that we supply you with batteries that are safe, durable and have a high energy density. The battery cells have a wide range of safety devices. Each individual cell is initially formatted and its electrical characteristic curves are recorded. This data is then used exclusively to be able to assemble the best possible battery packs. Despite all the safety precautions, caution must always be exercised when handling batteries. The following points must be obeyed at all times to ensure safe use. Safe use can only be guaranteed if undamaged cells are used. Incorrect handling of the battery pack can cause cell damage. IMPORTANT! Analyses conrm that incorrect use and poor care of high-performance batteries are the main factors responsible for personal and/or product damage. mWARNING! Use only approved replacement batteries; other batteries may damage the power tool and cause it to malfunction, which can lead to serious personal injury. mWARNING! Do not use a battery pack or appliance that is damaged or modied. Damaged or modied batteries may exhibit unpredictable behavior resulting in re, explosion or risk of injury. Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care. Have your battery pack serviced by a qualied repair person using only identical replacement parts. This will ensure that the safety of the battery pack is maintained. mCAUTION! To reduce the risk of injury, charge the Sun Joe

24V lithium-ion battery pack only in its designated Sun Joe

lithium-ion charger. Other types of chargers present risk of re, personal injury and damage. Do not wire a battery pack to a power supply plug or car cigarette lighter. Such misuse will permanently disable or damage the battery pack.

• Avoid dangerous environments – Do not charge the battery pack in rain, snow or in damp or wet locations. Do not use the battery pack or charger in the presence of explosive atmospheres (gaseous fumes, dust or ammable materials) because sparks may be generated when inserting or removing the battery pack, which could lead to a re.

• Charge in a well-ventilated area – Do not block the charger vents. Keep them clear to allow for proper ventilation. Do not allow smoking or open ames near a charging battery pack. Vented gases may explode. NOTE: The safe temperature range for the battery is 41°F – 105ºF (5°C – 40.5°C). Do not charge the battery outside in freezing weather; charge it at room temperature.

• Maintain charger cord – When unplugging the charger, pull the plug, not the cord, from the receptacle to reduce the risk of damage to the electrical plug and cord. Never carry the charger by its cord or yank it by the cord to disconnect it from the receptacle. Keep the cord away from heat, oil and sharp edges. Make sure the cord will not be stepped on, tripped over or subjected to damage or stress when the charger is in use. Do not use the charger with a damaged cord or plug. Replace a damaged charger immediately.

• Do not use an extension cord unless it is absolutely necessary – Using the wrong, damaged or improperly wired extension cord poses a risk of re and electric shock. If an extension cord must be used, plug the charger into a properly wired 16 gauge or larger extension cord with the female plug matching the male plug on the charger. Make sure that the extension cord is in good electrical condition.

• Charger (XZ2600-0450) is rated for 100 – 240 volt AC only – The charger must be plugged into an appropriate receptacle.

• Use only recommended attachments – Use of an attachment not recommended or sold by the battery charger or battery pack manufacturer may result in risk of re, electric shock or personal injury.

• Unplug charger when not in use – Make sure to remove battery pack from unplugged charger. mWARNING! To reduce the risk of electric shock, always unplug the charger before performing any cleaning or maintenance. Do not allow water to ow into the charger. Use a Ground Fault Circuit Interrupter (GFCI) to reduce shock hazards.

• Do not burn or incinerate battery pack – Battery pack may explode, causing personal injury or damage. Toxic fumes and materials are created when battery packs are burned.

• Do not crush, drop or damage battery pack – Do not use the battery pack or charger if they have sustained a sharp blow, been dropped, run over or have been damaged in any way (i.e. pierced with a nail, hit with a hammer, stepped on, etc.).

• Do not disassemble – Incorrect reassembly may pose a serious risk of electric shock, re or exposure to toxic5 battery chemicals. If the battery or charger are damaged, contact an authorized Snow Joe

dealer or call the Snow Joe

• Battery chemicals cause serious burns – Never let a damaged battery pack contact the skin, eyes or mouth. If a damaged battery pack leaks battery chemicals, use rubber or neoprene gloves to safely dispose of it. If skin is exposed to battery uids, wash the aected area with soap and water and rinse with vinegar. If eyes are exposed to battery chemicals, immediately ush with water for 20 minutes and seek medical attention. Remove and dispose of contaminated clothing.

• Do not short circuit – When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a re.

• Store your battery pack and charger in a cool, dry place – Do not store the battery pack or charger where temperatures may exceed 105ºF (40.5ºC), such as in direct sunlight or inside a vehicle or metal building during the summer. Information about the battery

1. The battery pack supplied with your cordless power tool is

only partially charged. The battery pack has to be charged completely before you use the tool for the rst time.

2. For optimum battery performance, avoid low discharge

cycles by charging the battery pack frequently.

3. Store the battery pack in a cool place, ideally at 77°F

(25°C) and charged to at least 40%.

4. Lithium-ion batteries are subject to a natural aging

process. The battery pack must be replaced at the latest when its capacity falls to just 80% of its capacity when new. Weakened cells in an aged battery pack are no longer capable of meeting the high power requirements needed for the proper operation of your cordless pole chain saw, and therefore pose a safety risk.

5. Do not throw the battery pack into an open re as this

poses a risk of explosion.

6. Do not ignite the battery pack or expose it to re.

7. Do not exhaustively discharge batteries. Exhaustive

discharge will damage the battery cells. The most common cause of exhaustive discharge is lengthy storage or non-use of partially discharged batteries. Stop working as soon as the performance of the battery falls noticeably or the electronic protection system triggers. Place the battery pack in storage only after it has been fully charged.

8. Protect the battery and the tool from overloads. Overloads

will quickly result in overheating and cell damage inside the battery housing even if this overheating is not apparent externally.

9. Avoid damage and shocks. Immediately replace batteries

that have been dropped from a height of more than 3 feet (1 meter) or those that have been exposed to violent shocks, even if the housing of the battery pack appears to be undamaged. The battery cells inside the battery may have suered serious damage. In such instances, please read the waste disposal information for proper battery disposal.

10. If the battery pack suers overloading and overheating,

the integrated protective cuto will switch o the equipment for safety reasons. IMPORTANT! Do not press the ON/OFF trigger switch any more if the protective cut-o has been activated. This may damage the battery pack.

11. Recharge only with the charger specied by the

manufacturer. A charger that is suitable for one type of battery pack may create a risk of re when used with another battery pack.

12. Use appliances only with specically designated battery

packs. Use of any other battery packs may create a risk of injury and re.

13. Under abusive conditions, liquid may be ejected from

the battery; avoid contact. If contact accidentally occurs, ush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.

14. Do not use a battery pack or appliance that is damaged

or modied. Damaged or modied batteries may exhibit unpredictable behavior resulting in re, explosion or risk of injury.

15. Do not expose a battery pack or appliance to re or

excessive temperature. Exposure to re or temperature above 265ºF (130°C) may cause explosion.

16. Follow all charging instructions and do not charge the

battery pack or appliance outside of the temperature range specied in the instructions. Charging improperly or at temperatures outside of the specied range may damage the battery and increase the risk of re. Information about the charger and the charging process

1. Please check the data marked on the rating plate of the

battery charger. Be sure to connect the battery charger to a power supply with the voltage marked on the rating plate. Never connect it to a dierent mains voltage.

2. Protect the battery charger and its cord from damage.

Keep the charger and its cord away from heat, oil and sharp edges. Have damaged cords repaired without delay by a qualied technician at an authorized Snow Joe

dealer or call the Snow Joe

the plug in any way. Do not use any adapter plugs with grounded appliances. Unmodied plugs and matching outlets will reduce the risk of electric shock.

4. Keep the battery charger, battery pack and the cordless

tool out of the reach of children.

5. Do not use the supplied battery charger to charge other

6. During periods of heavy use, the battery pack will become

warm. Allow the battery pack to cool to room temperature before inserting it into the charger to recharge.

7. Do not overcharge batteries. Do not exceed the maximum

charging times. These charging times only apply to discharged batteries. Frequent insertion of a charged or partially charged battery pack will result in overcharging and cell damage. Do not leave batteries in the charger for days on end.

8. Never use or charge the battery if you suspect that it has

been more than 12 months since the last time they were charged. There is a high probability that the battery pack has already suered dangerous damage (exhaustive discharge).

9. Charging batteries at a temperature below 41°F (5°C) will

cause chemical damage to the cells and may cause a re.

10. Do not use batteries that have been exposed to heat

during the charging process, as the battery cells may have suered dangerous damage.

11. Do not use batteries that have suered curvature or

deformation during the charging process or those that exhibit other atypical symptoms (gassing, hissing, cracking, etc.).

12. Never fully discharge the battery pack (maximum

recommended depth of discharge is 80%). A complete discharge of the battery pack will lead to premature aging of the battery cells. Protection from environmental inuences

1. Wear suitable work clothes. Wear safety goggles.

2. Protect your cordless tool and the battery charger from

moisture and rain. Moisture and rain can cause dangerous cell damage.

3. Do not use the cordless tool or the battery charger near

vapors and ammable liquids.

4. Use the battery charger and cordless tools only in dry

conditions and at an ambient temperature of 41ºF – 105°F (5°C – 40.5°C).

5. Do not keep the battery charger in places where the

temperature is liable to reach over 105°F (40.5°C). In particular, do not leave the battery charger in a car that is parked in the sunshine.

6. Protect batteries from overheating. Overloads,

overcharging and exposure to direct sunlight will result in overheating and cell damage. Never charge or work with batteries that have been overheated – replace them immediately, if possible.

7. Store the charger and your cordless tool only in dry

locations with an ambient temperature of 41ºF – 105°F (5°C – 40.5°C). Store your lithium-ion battery pack in a cool, dry place at a temperature of 77°F (25°C). Protect the battery pack, charger and cordless tool from humidity and direct sunlight. Only place fully charged batteries in storage (charged to at least 40%).

8. Prevent the lithium-ion battery pack from freezing. Battery

packs that were stored below 32°F (0°C) for more than 60 minutes must be discarded.

9. When handling batteries, be wary of electrostatic charge.

Electrostatic discharges can damage the electronic protection system and the battery cells. Avoid electrostatic charging and never touch the battery poles.7 Safety Symbols The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all instructions on the machine before attempting to assemble and operate.

MANUAL(S) – Read, understand, and follow all instructions in the user manual(s) before attempting to assemble and operate. SAFETY ALERT – Indicates a precaution, a warning, or a danger.

WEAR HEAD, EYE AND HEARING

PROTECTION – For protection against injury, wear ear defenders and safety goggles. WARNING! Do not expose the unit to rain or wet conditions. Keep dry. Symbols SymbolsDescriptions Descriptions Indoor use only. Only use battery charger indoors. 50 ft (15 m)

WARNING! SHOCK HAZARD –

Keep at least 50 ft (15 m) away from power lines. Do not overreach. Keep proper footing and balance at all times.

1. Battery compartment

5. Multi-angle head adjustment dial

8. Oil level indicator window

10. Multi-angle head

(24VBAT-LTE) featuring exclusive EcoSharp

• 10-inch (25.4 cm) cutting chain

• Manual with registration card

1. Carefully remove the cordless pole chain saw and check

to see that all of the above items are supplied.

2. Inspect the product carefully to make sure no breakage or

damage occurred during shipping. If you nd damaged or missing parts, DO NOT return the unit to the store. Please call the Snow Joe

customer service center at 1-866-SNOWJOE (1-866-766-9563). NOTE: Do not discard the shipping carton and packaging material until you are ready to use your new cordless pole chain saw. The packaging is made of recyclable materials. Properly dispose of these materials in accordance with local regulations. IMPORTANT! The equipment and packaging material are not toys. Do not let children play with plastic bags, foils, or small parts. These items can be swallowed and pose a suocation risk! Battery Pack Operation The equipment is powered by a lithium-ion battery. The battery pack is completely sealed and maintenance free. Battery Charge Level Indicator The battery pack is equipped with a push button for checking the charge level. Simply press the push button to read o the battery charge level from the LEDs of the battery indicator:

• All 3 level monitoring LEDs are lit: Battery charge level is high.

• 2 level monitoring LEDs are lit: Battery charge level is decreasing. Stop work as soon as possible.

• 1 level monitoring LED is lit: Battery is at. Stop work IMMEDIATELY and charge the battery. Otherwise the battery’s service life will be greatly shortened. NOTE: If the charge level button does not appear to be working, insert the charger and charge as needed. NOTE: Immediately after using the battery pack, the charge level button may display a lower charge than it will if checked a few minutes later. The battery cells “recover” some of their charge after resting. Charger Operation

WARNING! Charge only Sun Joe

24V lithium-ion battery pack with its compatible Sun Joe

24V lithium-ion charger. Other types of batteries may cause personal injury and damage. To reduce the risk of electric shock, do not allow water to ow into the charger's AC/DC plug. When to Charge the iON+ 24VBAT-LTE Lithium-iON Battery NOTE: The iON+ 24VBAT-LTE lithium-ion battery pack does not develop a "memory" when charged after only a partial discharge. Therefore, it is not necessary to run down the battery pack before inserting the charger plug.

• Use the battery indicator lights to determine when to charge your iON+ 24VBAT-LTE lithium-ion battery pack.

• You can "top-o" your battery pack's charge before starting a big job or after a long day of use. Charge level button The battery is at 30% capacity and requires charging The battery is at 60% capacity and requires charging soon The battery is at full capacity Light IndicatorsLights10 Charging the Battery

1. Push the push lock buttons on the battery to pull the

battery pack out from the battery compartment (Fig. 1).

2. Check that the mains voltage is the same as that marked

on the rating plate of the battery charger. Then, plug the charger adapter into an appropriate AC power outlet. Connect the charger plug into the charge socket of the battery to start charging (Fig. 2).

3. The battery will take approximately 5 hours to charge.

The battery indicator LEDs will twinkle and illuminate one by one during the charging process. Unplug the charger immediately when the 3 LEDs are all illuminated. mCAUTION! FIRE HAZARD. When disconnecting the charger from the battery, be sure to unplug the charger from the outlet rst, then disconnect the charger from the battery mWARNING! This charger does not automatically turn o when the battery is fully charged. Please take care not to leave the battery plugged into the charger. Switch o or unplug the charger at the mains when charging is complete.

4. Timely recharging of the battery will help prolong the

battery's life. You must recharge the battery pack when you notice a drop in the equipment's power. IMPORTANT! Never allow the battery pack to become fully discharged as this will cause irreversible damage to the battery. Assembly

WARNING! Unpacking and assembly should be completed on a at and stable surface, with adequate space for moving the machine and its packaging. mDANGER! Never start the motor before installing the guide bar, chain, and chain/sprocket end cover. Without all these parts in place, the clutch can y o or explode, exposing the user to potentially serious injuries. Installing/Replacing Guide Bar + Cutting Chain mWARNING! Always wear heavy-duty gloves when handling the bar and chain. Mount the bar and chain very carefully so as not to impair the safety and eciency of the machine. If in doubt, contact an authorized Snow Joe

dealer or call the Snow Joe

customer service center at 1-866-SNOWJOE (1-866-766-9563). NOTE: When replacing the guide bar and chain, use only identical replacement parts. Make sure the pole chain saw is disconnected with the battery before proceeding with installation. NOTE: When you rst purchase your chain saw, the chain will come separately in the chain + bar box. Refer only to the instructions for tting the chain and bar (from step 5). Should you need to replace the chain and bar in the future, follow all the steps detailed below.

1. Unscrew the end cover knob counterclockwise to unlock

2. Remove the bar and chain from the mounting surface

3. Remove the old chain from the bar.

4. Lay out the new saw chain in a loop and straighten

any kinks. THE SHARP SIDE OF THE TEETH MUST FACE AWAY FROM YOU IN THE DIRECTION OF THE CHAIN ROTATION INDICATED ON THE GUIDE BAR . If the teeth face backwards, turn the loop over (Fig. 6).

5. Starting at the tip, mount the chain drive links into the

bar groove, leaving a loop at the back of the bar. The chain will loosely t until it is placed on the sprocket (Figs. 7 – 8). NOTE: Make certain of the direction of the chain . If the chain is mounted backwards, the saw will vibrate abnormally and will not cut.

6. Hold the chain in position on the bar and place the loop

around the sprocket. Fit the bar ush against the mounting surface so that the bar stud hole are aligned with the long slot of the bar (Fig. 9).

7. Replace the chain/sprocket end cover by positioning

the cover onto the saw head. Fit the end cover knob by inserting the bar stud into the bar stud hole. Tighten the end cover knob, but leave the bar free to move for tension adjustment (Fig. 10).

8. Remove all slack from the chain by turning the chain

tensioner ring clockwise until the chain seats snugly against the bar with the drive links in the bar groove (Fig. 11). NOTE: The chain is correctly tensioned when there is no sag on the underside of the guide bar; the chain is snug, but can be rotated by hand without binding. For more information on chain tensioning, see the maintenance section beginning on pg. 16.

securely. Prepare to Work Check the Machine mWARNING! Before performing any checks, adjustments, repairs or maintenance on the machine, make sure the battery is not inserted in the compartment. mCAUTION! The chain will continue to run for several seconds after turning o the tool. Before starting work please:

• Check that all the screws on the machine and the guide bar are tightly fastened;

• Check that the chain is tensioned correctly, sharp and there are no signs of any damage;

• Check that hand grips and protection devices are clean and dry, correctly mounted and securely fastened to the machine;

• Check that the On/O switch and the safety lock button move freely without forcing and return automatically and rapidly back to their neutral positions;

• Check that the On/O switch remains locked until the safety lock button is pressed;

• Make sure the cooling air vents are not clogged with sawdust or debris;

• Check that the chain’s oil level is not below the "MIN" level mark; if necessary, top up the oil to 1 cm from the rim of the ller. NOTE: You must ll the chain oil tank with bar and chain oil before using your chain saw. Adjusting the Chain Tension

1. Tension the chain by turning the chain tensioning ring

clockwise (Fig. 12). A cold chain will be correctly tensioned when there is no slack on the underside of the guide bar; the chain is snug, but it can be turned by hand without binding.

2. The tension is correct when the drive links on the chain do

not slip out of the chain guide on the bar when the chain is pulled up from the middle of the bar (Fig. 13). NOTE: If the chain is too tight, it will not rotate. Loosen the end cover knob slightly and turn the chain tension knob 1/4 turn counterclockwise. Lift the tip of the guide bar up and retighten the cover cap knob. Ensure that the chain can be rotated by hand without binding. NOTE: A new chain tends to stretch; check the chain tension frequently, and adjust tension as required. Chain Lubrication IMPORTANT! Only use a good quality bar and chain oil designed specically for use with chain saws to ensure optimal lubrication of the cutting parts. Do not use oil containing impurities to avoid clogging the tank lter and permanently damaging the oiler. IMPORTANT! The chain lubricating oil is bio-degradable. The use of mineral oil or engine oil can have a serious impact on the environment. It is essential that you use good quality oil to lubricate the cutting parts eectively. Used or poor quality oil

Fig. 12 Chain tensioner ring End cover knob Fig. 1313 does not guarantee good lubrication and reduces the lifespan of the chain and bar. IMPORTANT! Before each machine use, the oil level should be checked and topped up to 1 cm from "MIN" level mark. To ll the oil tank, remove the oil tank cap and add the recommended bar and chain oil. The oil level must not drop below the "MIN" level mark, as indicated beside the oil level indicator window (Fig. 14). Operation Starting and Stopping mCAUTION! Starting, stopping, and restarting an electric motor repeatedly within a few seconds can generate a great deal of heat and damage the motor. To protect the life of your cordless pole saw, always wait at least ve seconds after stopping before restarting the saw. mWARNING! Be sure that the chain is not in contact with any object when you start the motor. mWARNING! Keep hands on handles. Do not overreach. A good, rm grip on the pole saw with both hands will help you maintain control. Grip the rear handle with your right hand. Wrap the ngers of your left hand over and around the pole. A rm grip together with positioning handle against your body will help you maintain control of the saw. mWARNING! Do not operate the cordless pole saw in a tree, on a ladder, or on a scaold. Using the tool under such circumstances is extremely dangerous. mCAUTION! The chain will continue to run for several seconds after turning o the tool. Do not use the pole saw under wet conditions. Use extreme caution when cutting small brush, saplings, or limbs under tension because slender and tense material may catch the saw and be whipped toward you, pull you o balance, or spring back. Do not use the pole saw to cut vines and/or small underbrush. mWARNING! Do not let familiarity with this type of tool prevent you from taking all necessary precautions. Remember that a careless fraction of a second is sucient to inict serious injury. mWARNING! Do not cut trees near electrical wires. mWARNING! Failure to lubricate the chain will cause damage to the bar and chain. Use only a good quality bar and chain oil designed specically for use with chain saws. NOTE: It is normal for oil to seep from the saw when not in use. To prevent seepage, empty the oil tank after each use. When storing the unit for a long period of time (3 months or longer), be sure the chain is lightly lubricated; this will prevent rust on the chain and bar sprocket.

1. Slide the battery into the battery compartment until it

clicks to lock it into position (Fig. 15).

2. To turn the pole chain saw ON, push and hold the safety

lock switch (located on the handle) with your thumb and then squeeze the On/O switch with your ngers. Once the tool is running, you can release the safety lock button (Fig. 16).

3. To turn the tool OFF, release the On/O switch (Fig. 16).

Adjusting the Telescoping Pole This machine is equipped with two telescoping poles which provides up to 13 ft (4 m) of overhead reach. To adjust the telescoping pole, follow the instructions below.

1. Disconnect the saw from the power supply by removing

the battery from the compartment.

2. Unclip the telescoping pole cam-locks to release the

3. Lock the pole in position by closing the telescoping lock

(Fig. 18), and ensure that the pole is secured. mWARNING! Failure to lock the telescoping pole cam- locks as directed could result in personal injury. mWARNING! Extent the telescoping poles only as much as necessary for the cutting job. Remain in full control of the telescoping pole at all times. Loss of control of the pole saw could result in possible serious personal injury. Adjusting the Multi-Angle Head The pole chain saw head can be rotated for 2 dierent cutting angles for 0º and 30º (Fig. 19). Follow the below instructions to adjust angles.

1. Rotate the pole saw head to the desired cutting angle

while pressing the multi-angle head adjustment dial located on the back (Fig. 19).

2. Release the button when the pole saw head is set to the

desired angle. NOTE: Failure to properly secure the pole saw head may result in personal injury and/or property damage. mWARNING! Always ensure the pole saw head is securely locked! Do not attempt to use the pole chain saw with the head in any other position or unlocked! Cutting Tips for Pole Chain Saw Minimize Kickback mWARNING! Kickback may occur when the moving chain contacts an object at the upper portion of the tip of the guide bar or when the wood closes in and pinches the chain saw in the cut (Fig. 20). Contact at the upper portion of the tip of the guide bar can cause the chain to dig into the object and stop the chain for an instant. The result is a lightning- fast reverse reaction, which kicks the guide bar up and back toward the operator. If the pole saw is pinched along the top of the guide bar, the guide bar can be driven rapidly back toward the operator. Either of these reactions can cause loss of saw control, which can throw the operator o balance and result in serious injury. Do not rely exclusively upon the safety devices built into the saw. As a user, you should take several precautions to keep your cutting jobs free from accident or injury. Proper Cutting Stance

• Balance your weight with both feet on solid ground.

• Your body should always be to the left of the chain line.

• The most typical cutting application is to position the unit at an angle of 60° or less depending on the specic situation (Fig. 21). As the angle of the pole chain saw shaft to the ground increases, the diculty of making the rst cut (from the underside of limb) increases. Fig. 17 Telescoping pole cam-locks Telescoping poles Fig. 18 Lock the telescoping pole cam-locks

Fig. 2015 Basic Cutting Procedure This unit is designed for trimming small branches and limbs up to recommended 8.5 in. (21.6 cm), not to exceed a Max. cut of 9.5 in. (24.1 cm) in diameter depending on type of wood. Practice cutting a few small limbs using the following technique to get the “feel” of using the saw before you begin a major sawing operation.

• Take the proper stance in front of the tree with the saw OFF (Fig. 20).

• Squeeze the On/O switch and let the chain accelerate to full speed before entering the cut.

• Keep the saw running the entire time you are cutting; maintain a steady speed.

• Allow the chain to cut for you; exert only light downward pressure. If you force the cut, damage to the bar, chain, or unit can result.

• PUSH and PULL – This reaction force is always opposite to the direction the chain is moving when it is in contact with the wood. Thus, the operator must be ready to control the PULL when cutting on the bottom edge of the bar, and PUSH when cutting along the top edge.

• Do not put pressure on the saw at the end of the cut. Pruning Pruning is the process of trimming limbs from a live tree.

• Remove long branches in several stages.

• Cut lower branches rst to allow the top branches more room to fall.

• When pruning trees, it is important not to make the nishing cut next to the main limb or trunk until you have cut o the farthest lying limb. This will reduce the weight and prevent stripping the bark from the main member.

• Under cut the branch 1/3 through for your rst cut. Your second cut should over cut to drop the branch o (Fig. 22). Be prepared to balance the weight of the pole chain saw when the limb falls.

• When re-starting the motor, always keep the On/O switch pressed. NOTE: The motor only runs when the On/O switch is operated and shuts o when the On/O switch is released.

• Now make your nishing cut from the topside of the branch smoothly and neatly against the main member so the bark will grow back to seal the wound.

• Release the On/O switch as soon as the cut is completed. Failure to follow proper cutting procedures will result in the bar and chain binding and becoming pinched or trapped in the limb. Limbing Limbing is the process of removing branches from a fallen tree.

• You should cut limbs one at a time. Remove the cut limbs from the work area often to help keep the work area clean and safe.

• Cut branches under tension from the bottom up to avoid binding the bar and chain.

• Keep the tree between you and the pole chain saw while limbing. Cut from the side of the tree opposite the branch you are cutting. If the Saw Becomes Pinched or Trapped

1. Wait for the blade to stop, wait ve minutes for the saw to

cool, remove the battery, and wear gloves to protect your hands from the chain teeth.

2. If you can reach the limb from the ground, lift the limb

while holding the saw. This should release the “pinch” and free the saw.

3. If the saw is still trapped, call a professional for assistance.

dealer or call the Snow Joe

customer service center at 1-866-SNOWJOE (1-866-766-9563) for all maintenance operations not foreseen in this manual. Any operation performed in an unauthorized service center or by unqualied personnel will completely invalidate the warranty. mWARNING! For your safety and that of others:

• Correct maintenance is essential to maintain the original eciency and safety of the machine over time.

• Keep all nuts, bolts and screws tight to be sure the equipment is in safe working condition.

• Never use the machine with worn or damaged parts. Damaged parts are to be replaced and never repaired.

replacement parts. Parts that are not of the same quality can seriously damage the equipment, compromise safety and invalidate the warranty. mWARNING! Always remove the battery before performing any adjustments, maintenance, or repairs to your cordless pole chain saw.

• Use protective gloves when handling the bar and chain.

• Keep the bar encased in its sheath, except when working directly on the bar or the chain.

• Never dispose of oils or other polluting materials in unauthorized places. Chain Tension Check the chain tension before using the saw when the chain is cold. The correct tension of a cold chain is when there is no slack on the underside of the guide bar; the chain is snug, but you can rotate it by hand without binding. During normal saw operation, the temperature of the chain will increase. The drive links of a correctly tensioned warm chain will hang approximately 0.050 in. (1.25 mm) out of the bar groove (Fig. 23). Be aware that a chain tensioned while warm, may be too tight upon cooling. Check the “cold tension” before next use. The chain must be re-tensioned whenever the ats on the drive links hang out of the bar groove (Fig. 23). NOTE: A new chain tends to stretch. Check the chain tension frequently and re-tension as needed. Nuts and Screws Periodically check that all the nuts and screws are tightened securely. Check that the cam-locks and assembly locks are intact and in proper working order. Chain Sharpening mWARNING! To ensure that the saw works safely and eciently, it is essential that the cutting components are well-sharpened. It is highly recommended to replace the chain once it loses its ability to cut cleanly and safely. It is possible, however, to sharpen the existing chain if the sharpening is carefully performed. Any work on the chain and bar requires specic experience and special tools. For safety purposes, we recommend you contact an authorized Snow Joe

dealer or call the Snow Joe

• The sawdust looks like dust;

• Cutting becomes more dicult;

• The cut is not straight;

• Vibrations increase. An authorized service center will sharpen the chain using the right tools to ensure minimum removal of material and even sharpness on all the cutting edges. If you sharpen the chain by yourself, it's recommended to purchase Sun Joe

24V-CSSHRP-LTE chain saw sharpener, which can be powered by the same 24V iON+ battery with this cordless pole saw. Visit sunjoe.com or call the Snow Joe

customer service center at 1-866-SNOWJOE (1-866-766-9563) to order. Properly Adjusted Warm Chain Approximately 0.050 in. (1.25 mm) Flats are visible here Flats are not visible here Chain Needs Tensioning Fig. 2317 Otherwise, use special round-section les with the right diameter depending on the type of chain (see “Chain Maintenance Table” on pg. 21). You need a certain amount of skill and experience to avoid damaging the cutting edges. Sharpen the chain as follows (Fig. 24):

• Secure the bar rmly, with the chain mounted, in a suitable vise.

• Tighten the chain if it is loose.

• Mount the le in the guide and then insert it in the tooth at a constant angle from the cutting edge.

• Sharpen in a forward motion a few times and repeat this on all the cutting edges facing the same way (right or left).

• To move the chain forward, use a screwdriver.

• Turn the bar over in the vise and repeat on all the other cutting edges.

• Check that the depth limiter tooth does not stick out farther than the inspection tool and le any projecting parts with a at le, rounding o the edges (Fig. 24).

• After sharpening, remove all traces of ling and dust and lubricate the chain in an oil bath. Replace the chain whenever: – The length of the cutting edges decreases to 5 mm or less; – There is too much play between the links and the rivets. Guide Bar Maintenance When the guide bar shows signs of wear, turn it over on the saw to distribute the wear for maximum bar life. Feathering or burring of the bar rails is a normal process of bar wear. You should smooth such faults with a le as soon as they occur. Replace a bar with any of the following faults:

• wear inside the bar rails permitting the chain to lay over sideways

• cracked or broken rails

• spread rails Turn the saw over, check the underside of the guide bar, and make sure that the lubrication holes and chain groove are free from impurities. Chain Sprocket Regularly check the condition of the sprocket and replace it when wear exceeds 0.5 mm (Fig. 25). Do not mount a new chain with a worn sprocket or vice-versa. Troubleshooting Troubleshooting Tips Most diculties are easy to x. Consult the troubleshooting table for common problems and their solutions. If you continue to experience problems or need repairs beyond these minor adjustments, please call 1-866-SNOWJOE (1-866-766-9563) for assistance. mWARNING! Always remove the battery before performing any adjustments, maintenance, or repairs to your cordless pole saw. Inspection toolDepth limiter toothCutting edgeDepth limiter tooth Fig. 24 < 0.5 mm Fig. 2518 Troubleshooting Table Daily Checklist, Cleaning and Storage Daily Checklist To help maintain your pole chain saw for optimum performance, we recommend you complete this checklist prior to each work session. mWARNING! Do not insert the battery until you have completed all of the daily checks.

• Inspect for any visible damage to the chain, guide bar, or motor housing.

• Inspect the oil port and guide bar rails and clean them to remove any debris.

• Check the chain tension.

• Check the chain teeth for sharpness.

• Check the bar and chain oil level; ll with only new chain oil specically formulated for chain saws. NOTE: If you notice anything unusual, such as a vibration or an odd sound, shut the saw OFF immediately. Remove the battery and check the saw for any damage. If you cannot nd the cause of the problem or are uncertain what to do, then have the saw inspected by an authorized Snow Joe

dealer or call the Snow Joe

• Remove the battery and wait at least ve minutes for the saw to cool before servicing or storing your unit.

• If you drop the saw, carefully inspect it for damage. If the guide bar is bent, the housing is cracked, the handle is broken, or if you see any other condition that may aect the saw’s operation, DO NOT USE the tool. Instead, have it serviced at an authorized Snow Joe

dealer or call the Snow Joe

• Do not dispose of electrical appliances as unsorted municipal waste. Use separate collection facilities.

• Contact your local government agency for information regarding the collection systems available.

• If electrical appliances are disposed of in landlls or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being.

• When replacing old appliances with new ones, the retailer is legally obligated to take back your old appliance for disposal at least free of charge. Recycling + Disposal The product comes in a package that protects it against damage during shipping. Keep the package until you are sure that all parts have been delivered and the product is functioning properly. Recycle the package afterwards or keep it for long-term storage. WEEE symbol. Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your local authority or local store for recycling regulations. Battery Caution + Disposal Always dispose of your battery pack according to federal, state, and local regulations. Contact a recycling agency in your area for recycling locations. mCAUTION! Even discharged battery packs contain some energy. Before disposing, use electrical tape to cover the terminals to prevent the battery pack from shorting, which could cause a re or explosion. Problems Corrective Action The saw motor fails to start

• Check that you have inserted the battery properly and the battery has enough power to work.

• Make sure that you fully depress and hold the safety lock button before squeezing the ON/OFF switch.

• The chain is too tight; re-tension.

• The chain tension is too tight; re-tension.

• The chain oil tank is empty; rell.

• The lubrication holes are plugged; clean them out.

• The chain tension is too tight; re-tension.

• The guide bar or chain is damaged; inspect and replace the damaged part. The saw runs, but the chain speed is low Bar and chain running hot and smoking The saw motor runs, but the chain is not turning19 mWARNING! To reduce the risk of injury or explosion, never burn or incinerate a battery pack even if it is damaged, dead or completely discharged. When burned, toxic fumes and materials are emitted into the surrounding atmosphere.

1. Batteries vary according to device. Consult your manual

for specic information.

2. Install only new batteries of the same type in your product

3. Failure to insert batteries in the correct polarity, as

indicated in the battery compartment or manual, may shorten the life of the batteries or cause batteries to leak.

4. Do not mix old and new batteries.

5. Do not mix Alkaline, Standard (Carbon-Zinc) or

Rechargeable (Nickel Cadmium, Nickel Metal Hydride, or Lithium-Ion) batteries.

6. Do not dispose of batteries in re.

7. Batteries should be recycled or disposed of as per state

iON+ 24V-PS10-LTE cordless pole chain saw requires service or maintenance, please call 1-866-SNOWJOE (1-866-766-9563) for assistance. Model + Serial Number When contacting the company, reordering parts, or arranging service from an authorized dealer, you will need to provide the model and serial numbers, which can be found on the decal located on the housing of the unit. Copy these numbers into the space provided below. Record the following numbers from the housing or handle of your new product: 2 4 V - P S 1 0 - L T E Model #: Serial #:20 Optional Accessories mWARNING! ALWAYS use only authorized Snow Joe

replacement parts and accessories. NEVER use replacement parts or accessories that are not intended for use with this cordless pole chain saw. Contact Snow Joe

if you are unsure whether it is safe to use a particular replacement part or accessory with your cordless pole chain saw. The use of any other attachment or accessory can be dangerous and could cause injury or mechanical damage. 24V iON+ lithium-ion Battery Quick Charger 24V iON+ lithium-ion Dual-port Battery Charger 24VCHRG-QC 24VBAT-LT 24VBAT 24VBAT-XR ModelAccessories Item

to provide notice of such changes. Accessories can be ordered online at sunjoe.com or via phone by contacting the Snow Joe

10-inch replacement chain SWJ-10CHAIN Bar and chain oil SWJ-OIL Sold online at sunjoe.com or you can purchase equivalent bar and chain oil at your local hardware store

CUSTOMER PROMISE OUR WARRANTY: Snow Joe warrants new, genuine, powered and non-powered Products to be free from defects in material or workmanship when used for ordinary household use for a period of two years from the date of purchase by the original, end-user purchaser when purchased from Snow Joe or from one of Snow Joe’s authorized sellers with proof of purchase. Because Snow Joe is unable to control the quality of its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not cover Products purchased from unauthorized sellers. If your Product does not work or there’s an issue with a specic part that is covered by the terms of this Warranty, Snow Joe will elect to either (1) send you a free replacement part, (2) replace the Product with a new or comparable product at no charge, or (3) repair the Product. How cool is that! This Warranty gives you specific legal rights, and you may also have other rights which vary from State to State. PRODUCT REGISTRATION: Snow Joe strongly encourages you to register your Product. You can register online at snowjoe.com/register, or by printing and mailing in a registration card available online from our website, or calling our Customer Service Department at 1-866-SNOWJOE (1-866-766-9563), or by e-mailing us at [e-mail]. Failure to register your Product will not diminish your warranty rights. However, registering your Product will allow Snow Joe to better serve you with any of your customer service needs. WHO CAN SEEK LIMITED WARRANTY COVERAGE: This Warranty is extended by Snow Joe to the original purchaser and original owner of the Product. WHAT IS NOT COVERED? This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do not aect performance. Wearing parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563). ABOVE ALL ELSE, Snow Joe, LLC (“Snow Joe”) is dedicated to you, our customer. We strive to make your experience as pleasant as possible. Unfortunately, there are times when a Snow Joe

product (“Product”) does not work or breaks under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we have a Limited Warranty (“Warranty”) for our Products.