HDWTC1 - Warming drawers and cabinets Hatco - Free user manual and instructions

Product type	Warming drawer
Brand	Hatco
Model	HDWTC1
Number of drawers	1
Dimensions (W × D × H)	622 × 689 × 398 mm (102 mm adjustable legs included)
Shipping weight	44 kg (97 lb)
Power supply	120 V~, 2.9 A (NEMA 5-15P) or 220-240 V~, 1.5-1.6 A (BS-1363, CEE 7/7)
Power	353 W (120 V) / 323-384 W (220-240 V)
Temperature range	Adjustable, preset to 82°C (180°F)
Drawer capacity	Dinner rolls: 6 to 8 dozen; pork ribs: 11 to 14 kg; potatoes: 3 to 3.5 dozen
Material	Stainless steel, aluminum, 12-gauge stainless steel slides
Control panel	Touchscreen with temperature adjustment and timers
Adjustable vents	Yes, to control humidity
Integrated timers	Yes, up to 3 timers with countdown and alarm
Firmware update	Via USB port
Provided tray	1 standard 152 mm (6") deep tray
Optional accessories	Casters, 152 mm adjustable legs, additional trays, trivet
Cleaning	Non-abrasive cleaners and soft cloth; do not immerse or use pressure jet
Safety	Grounding required, minimum 25 mm distance from combustibles, hot surfaces
Warranty	1 year parts and labor, 2 years on heating elements
After-sales service	Hatco: 800-558-0607 (USA and Canada) or [e-mail]

Frequently Asked Questions - HDWTC1 Hatco

What is the default temperature of the Hatco HDWTC1 warming drawer?

The default temperature is 82°C (180°F). It can be changed via the touchscreen control panel by pressing the up/down arrows.

How do I change the temperature unit from Fahrenheit to Celsius?

Access the Service menu by pressing the key icon and entering password 248. On the Control Settings screen, select the desired unit (F or C) and save.

Can I use the warming drawer to cook food?

No, this appliance is designed only to keep warm preheated food. It does not cook food.

How do I adjust the humidity inside the drawer?

Use the vent knob on the front of the drawer: slide it to the right to open the vents (less humidity) or to the left to close them (more humidity). You can also add a little water to the optional water pan.

What should I do if the timer flashes red and sounds?

This means the time is up. Press and hold the highlighted red timer for three seconds to reset it.

How do I clean the warming drawer?

Turn off and unplug the appliance, let it cool. Remove the plates and wash them. Use a soft cloth and non-abrasive cleaner. Never immerse the appliance or use a steam or pressure cleaner.

What safety distances should be maintained around the appliance?

Place the appliance at least 25 mm (1 inch) away from walls and combustible materials. Ambient temperature must be at least 21°C (70°F).

What should I do if the appliance does not heat enough?

Check that the appliance has preheated for 15-20 minutes, the temperature is set correctly, and all drawers are closed properly. If the problem persists, contact an authorized Hatco technician.

Can I repair the appliance myself?

No, the appliance contains no user-serviceable parts. Any repair must be performed by an authorized Hatco technician. Contact after-sales service at 800-558-0607.

What accessories are available for the HDWTC1?

Locking casters (76 mm, 102 mm, etc.), 152 mm adjustable legs, additional trays (OS-PAN, HDW 6" PAN), a raised trivet (HDW-TRIVET), and a water/spill tray.

USER MANUAL HDWTC1 Hatco

Register Online! (see page 2)

Drawer Warmers Tiroirs Chauffants

HDWTC Series/Série

Line drawing of a laboratory or industrial machine with control panel and side legs (no text or symbols)

Line drawing of a two-tier industrial oven or control unit with control panel and side-mounted buttons (no text or symbols)

Line drawing of a three-tiered stainless steel oven or control cabinet with drawers and control panel (no text or symbols)

WARNING

Do not operate this equipment unless you have read and understood the contents of this manual! Failure to follow the instructions contained in this manual may result in serious injury or death. This manual contains important safety information concerning the maintenance, use, and operation of this product. If you're unable to understand the contents of this manual, please bring it to the attention of your supervisor. Keep this manual in a safe location for future reference.

English = p 2

ADVERTENCIA

Important Owner Information....2

Introduction....2

Important Safety Information....3

Model Description 4

Model Designation 4

Specifications 4

Plug Configurations....4

Electrical Rating Charts....5

Dimensions....5

Food Holding Capacity 5

Installation....6

General....6

Operation....7

General 7

Changing the Temperature Settings....7

Using Timers....8

Changing the Timer Settings....8

Updating the Firmware 8

Maintenance....9

General....9

Daily Cleaning 9

Troubleshooting Guide....10

Options and Accessories 11

Limited Warranty 12

Authorized Parts Distributors ....Back Page

IMPORTANT OWNER INFORMATION

Record the model number, serial number, voltage, and purchase date of the unit in the spaces below (located on the back of the unit). Please have this information available when calling Hatco for service assistance.

Model No. ____

Serial No.

Voltage

Date of Purchase

Register your unit!

Completing online warranty registration will prevent delay in obtaining warranty coverage. Access the Hatco website at www.hatcocorp.com, select the Support pull-down menu, and click on "Warranty".

Business

Hours: 7:00 AM to 5:00 PM Monday–Friday,

Central Time (CT)

(Summer Hours: June to September—

7:00 AM to 5:00 PM Monday–Thursday

7:00 AM to 4:00 PM Friday)

Telephone: [phone]

E-mail: [e-mail]

24 Hour 7 Day Parts and Service

Assistance available in the United States

and Canada by calling 800-558-0607.

Additional information can be found by visiting our web site at www.hatcocorp.com.

INTRODUCTION

Hatco Drawer Warmers are designed to keep foods at optimum serving temperatures without affecting quality. They are built for tough kitchen duty with rugged stainless steel construction, heavy-duty hardware, stainless steel slides, and a touchscreen controller. Drawer Warmers keep everything from meat to vegetables to rolls hot and flavor-fresh until served.

On multiple drawer units, the touchscreen controller can control the temperature of each drawer individually for holding a wider variety of hot foods during peak serving periods.

Hatco Drawer Warmers are products of extensive research and field testing. The materials used were selected for maximum durability, attractive appearance, and optimum performance. Every unit is inspected and tested thoroughly prior to shipment.

This manual provides the installation, safety, and operating instructions for Drawer Warmers. Hatco recommends all installation, operating, and safety instructions appearing in this manual be read prior to installation or operation of the unit.

Safety information that appears in this manual is identified by the following signal word panels:

WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE

NOTICE is used to address practices not related to personal injury.

Read the following important safety information before using this equipment to avoid serious injury or death and to avoid damage to equipment or property.

WARNING

ELECTRIC SHOCK HAZARD:

• Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install proper voltage and size electrical receptacle.
• Turn OFF power switch, unplug power cord/turn off power at circuit breaker, and allow unit to cool before performing any cleaning, adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.
• Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70^ (21°C).
• Do not clean unit when it is energized or hot.
• Do not steam clean or use excessive water on the unit.
• This unit is not "jet-proof" construction. Do not use jet-clean spray to clean this unit.
• Discontinue use if power cord is frayed or worn.
• Do not attempt to repair or replace a damaged power cord. Cord must be replaced by an Authorized Hatco Service Agent or a person with similar qualifications.
• Do not allow liquids to spill into the unit.
• This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.
• Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.

WARNING

FIRE HAZARD:

• Locate unit a minimum of 1" (25 mm) from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur.
• Do not use harsh chemicals such as bleach (or cleaners containing bleach), oven cleaners, or flammable cleaning solutions to clean this unit.

Make sure food product has been heated to the proper food-safe temperature before placing in unit. Failure to heat food product properly may result in serious health risks. This unit is for holding preheated food product only.

Hatco Corporation is not responsible for actual food product serving temperature. It is the responsibility of the user to ensure that food product is held and served at a safe temperature.

Make sure all operators have been instructed on the safe and proper use of the unit.

This unit is not intended for use by children or persons with reduced physical, sensory, or mental capabilities. Ensure proper supervision of children and keep them away from the unit.

This unit has no "user-serviceable" parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350.

CAUTION

BURN HAZARD:

• Some exterior surfaces on unit will get hot. Use caution when touching these areas.
• Use caution when opening drawer. Hot air escapes when drawer is open.

Locate unit in an area that is convenient for use. The location should be level and strong enough to support the weight of the unit and contents.

NOTICE

Do not lay unit on the front or back side. Damage to the unit could occur.

Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation.

All Models

All Hatco Drawer Warmers are built of rugged aluminized and stainless steel with durable nylon rollers, 12 gauge stainless steel slides, and heavy-duty hardware. Each unit features adjustable drawer vents for humidity control, a touchscreen controller, a Power I/O (on/off) switch. Standard size pans 6" (152 mm) deep are supplied with each drawer. Each drawer can be adjusted to different depths to fit different size pans. The insulated top and sides provide maximum energy efficiency and the heating elements are warranted for two years.

HDWTC models are available in one, two, and three-drawer versions and include a 6' (1829 mm) power cord with plug. They are equipped with 4" (102 mm) adjustable legs.

NOTE: Refer to the OPTIONS AND ACCESSORIES section of this manual for all of the available options and accessories.

Model HDWTC-2

MODEL DESIGNATION

graph TD
    A["Heated"] --> B["Drawer Warmer"]
    B --> C["Touchscreen Control"]
    D["Quantity of Drawers"] --> E["H D W T C - x"]

SPECIFICATIONS

Plug Configurations

Units are supplied from the factory with an electrical cord and plug installed. Plugs are supplied according to the application.

WARNING

ELECTRIC SHOCK HAZARD: Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install proper voltage and size electrical receptacle.

NOTE: The specification label is located on the back of the units. See label for serial number and verification of unit electrical information.

Plug Configurations

NOTE: Receptacle not supplied by Hatco.

Electrical Rating Chart

Modèle Tension Intensité Amps Configuration de Fiches Poids d'embarquement
HDWTC-1 120	353 2.9 NEMA	5-15P 97 lbs. (44 kg)
	220 323	1.5		BS-1363, CEE 7/7 Schuko 97 lbs. (44 kg)	230 353 1.5
	240 384	1.6
HDWTC-2 120	704 5.9 NEMA	5-15P 168 lbs. (76 kg)
	220 645	2.9		BS-1363, CEE 7/7 Schuko 168 lbs. (76 kg)	230 704 3.1
	240 766	3.2
HDWTC-3 120	1055 8.8 NEMA	5-15P 296 lbs. (135 kg)
	220 966	4.4		BS-1363, CEE 7/7 Schuko	296 lbs. (135 kg)
	230	1055	4.6
	240 1148	4.8

NOTE: Shipping weight includes packaging.

Dimensions

Model	Width (A)	Depth (B)	Height (C) *	Footprint Width (D)	Footprint Depth (E)
HDWTC-1 24-1/2"	(622 mm)	27-1/8" (689 mm)	15-3/4" (398 mm)	18-5/8" (473 mm)	20-3/8" (518 mm)
HDWTC-2 24-1/2"	(622 mm)	27-1/8" (689 mm)	24-1/8" (611 mm)	18-5/8" (473 mm)	20-3/8" (518 mm)
HDWTC-3 24-1/2"	(622 mm)	27-1/8" (689 mm)	32-1/2" (823 mm)	18-5/8" (473 mm)	20-3/8" (518 mm)

* Height (C) includes 4" (102 mm) legs. Add 2" (51 mm) to height (C) if equipped with 6" (152 mm) legs. Refer to the OPTIONS AND ACCESSORIES section for Height (C) with optional casters.

Front View

Side View

Food Holding Capacity

A standard drawer has the following capacity:

Dinner Rolls: 6–8 dozen

Ribs: 25–30 lbs. (11–14 kg)

Potatoes: 3–3-1/2 dozen

General

Hatco Drawer Warmers are shipped with most components pre-assembled. Care should be taken when unpacking the shipping carton to avoid damage to the unit and components enclosed.

WARNING

ELECTRIC SHOCK HAZARD: Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70°F (21°C).

FIRE HAZARD: Locate unit a minimum of 1" (25 mm) from combustible walls and materials. If safe distances are not maintained, combustion or discoloration could occur.

NOTICE

Do not lay unit on the front or back side. Damage to the unit could occur.

1. Remove the unit from the carton.

NOTE: To prevent delay in obtaining warranty coverage, complete online warranty registration. See the IMPORTANT OWNER INFORMATION section for details.

1. Remove tape and protective packaging from all surfaces of unit.
2. Place the unit in the desired location.

- Locate the unit in an area where the ambient air temperature is constant and a minimum of 70^ (21^) . Avoid areas that may be subject to active air movements or currents (i.e., near exhaust fans/hoods and air conditioning ducts).

• Make sure the unit is located on solid, level flooring or in sturdy cabinetry.

• Make sure the unit is at the proper height in an area convenient for use.

• Remove the plastic bag containing the four legs or casters from the drawer of the unit.

• Carefully lay the unit on its side (requires two people).
• Install each leg or caster. Refer to the appropriate procedure in this section.
• Return the unit to its upright position (requires two people). For units on legs — If the unit is not level or rocks, turn the adjustable tip of the appropriate leg to level the unit.

Installing Legs

1. Thread a leg into the hole located at one corner of the unit.
2. Hand-tighten the leg until snug. Do not over-tighten.
3. Repeat steps 1 and 2 for the remaining three legs.

Leg Installation on HDWTC-2 Model

Installing Casters

1. Align the four holes on the caster plate with the four holes in the bottom of the unit at one corner of the unit.
2. Install a bolt through each of the holes in the caster plate and into the bottom of the unit. Tighten securely.
3. Repeat steps 1 and 2 for the remaining three casters.

Caster Installation on HDWTC-2 Model

General

Use the following procedure to operate a Hatco Drawer Warmer. Each drawer can be controlled and monitored individually using the touchscreen controller.

WARNING

Read all safety messages in the IMPORTANT SAFETY INFORMATION section before operating this equipment.

Startup

1. Plug the unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. See the SPECIFICATIONS section for details.
2. Move the Power I/O (on/off) switch to the "I" (on) position.

• The heating elements will energize.

- The touchscreen controller will energize and show the Home Screen. The Home Screen shows the current temperatures that correspond with each drawer position inside the d

CAUTION

BURN HAZARD: Some exterior surfaces on unit will get hot. Use caution when touching these areas.

1. Allow the unit 15–20 minutes to reach operating temperature before loading the drawer warmer with preheated food product.
2. Adjust the drawer vents for the desired humidity by sliding the vent knob on the drawer front. Move vent knob to the right to open the vents and to the left to close the vents. Opening the vents all the way allows maximum moisture to escape.

Drawer Vents

NOTE: Proper vent adjustment depends on the type and amount of food held, as well as the frequency of drawer opening.

NOTE: For additional moisture, water can be added (approximately 1/4" [6 mm] of water) to the optional water/spillage pan before inserting the food pan into the drawer. Check water level periodically. Add water as necessary. Use of splash baffle is recommended to prevent water from splashing into the cabinet interior when opening and closing a drawer. If hard water is used, the pan will require periodic cleaning and deliming. See MAINTENANCE section for deliming instructions.

NOTE: Damage caused by water is not covered under warranty.

NOTE: The controller is pre-set at the factory to an air temperature of 180^ F ( 82^ C).

1. Refer to the "Changing the Temperature Settings" procedure in this section to change the air temperature, if necessary.

Shutdown

1. Move the Power I/O (on/off) switch to the "O" (off) position and allow the unit to cool.
2. Perform the "Daily Cleaning" procedure in the MAINTENANCE section of this manual.

Changing the Temperature Settings

Use the following procedure to set or change the air temperature of the unit. The touchscreen controller is pre-set at the factory to an air temperature of 180^ F ( 82^ C).

1. Move the Power I/O (on/off) switch to the I (on) position.

2. The unit will turn on and the touchscreen controller will energize and show the Home Screen.

3. Touch the desired temperature setting to adjust.

4. Touch the red ↑ or ↓ key on the display to set the desired air temperature.

NOTE: Air temperature may vary depending upon product make-up and consistency.

1. Touch the 📁 key to save the settings and return to the Home Screen.

Changing Between Celsius and Fahrenheit

Use the following procedure to change the air temperature unit of measure between Celsius and Fahrenheit.

1. Move the Power I/O (on/off) switch to the I (on) position.

2. The unit will turn on and the touchscreen controller will energize and show the Home Screen.

3. Touch the key.

- Enter the password [2 4 8] using the number keys that appear.

- The Service screen will appear on the display.

1. Touch the CONTROL key on the Service screen to access the Control Settings screen.

1. Choose the desired unit of measure on the "Units" line:

2. Touch the "F" box to select Fahrenheit.

3. Touch the "C" box to select Celsius.

NOTE: The box for the active unit of measure is highlighted in green.

1. Touch the 📁 key to save the settings and return to the Home Screen.

Using the Timers

Use the following procedure to use timers for the product in the drawer warmer.

1. Touch the key to display the Timers Screen.

NOTE: The position of the timers on the screen corresponds with the position of the drawer in the drawer warmer, when viewing from the operator side.

1. Start the desired timer(s).

- Touch a timer to start a countdown from the pre-set time setting.

- Touch and hold a timer for three seconds to turn off and reset the timer.

- When a timer has one minute remaining, it will be highlighted in flashing red. When a timer reaches zero, the unit will beep three times and the red highlight on the timer will remain solid until it is reset by the operator.

1. Press and hold the red highlighted timer for three seconds to reset the time.

Changing the Timer Settings

Use the following procedure to change the time setting on each of the product timers.

1. Move the Power I/O (on/off) switch to the I (on) position.

- The unit will turn on and the touchscreen controller will energize and show the Home Screen.

1. Touch the key.

- Enter the password [2 4 8] using the number keys that appear.

• The Service screen will appear on the display.

1. Touch the TIMERS key on the Service screen to access the Timers Screen.

2. Touch the SET key to highlight the first timer setting.

3. Touch the red ↑ or ↓ key on the display to change the timer setting.

4. Touch the next desired time setting to make it active for change, and repeat the previous step to change the se

5. Touch the DONE key when timer setting changes are complete.

6. Touch the Key to save the settings and return to the Home Screen.

Updating the Firmware

Use the following procedure to perform a firmware update on the touchscreen controller.

1. Move the Power I/O (on/off) switch to the I (on) position.

- The unit will turn on and the touchscreen controller will energize and show the Home Screen.

1. Touch the key.

- Enter the password [2 4 8] using the number keys that appear.

- The Service screen will appear on the display.

1. Touch the firmware key on the Service screen to access the Firmware Update screen.

2. Insert the USB drive into the USB port next to the controller, and touch the UPDATE key on the Firmware Update screen.

- The update will begin. When complete, the touchscreen controller will restart and show the Home Screen.

General

Hatco Drawer Warmers are designed for maximum durability and performance with minimum maintenance.

WARNING

ELECTRIC SHOCK HAZARD:

• Turn OFF power switch, unplug power cord/turn off power at circuit breaker, and allow unit to cool before performing any cleaning, adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.
• Do not clean unit when it is energized or hot.
• Do not steam clean or use excessive water on unit.
• This unit is not "jet-proof" construction. Do not use jet-clean spray to clean this unit.

This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350.

Daily Cleaning

To preserve the finish of the unit as well as maintain performance, it is recommended that the unit be cleaned daily.

1. Turn off the unit, unplug the power cord, and allow the unit to cool.
2. Remove and wash all food pans and accessories.

NOTICE

Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation.

1. Wipe down surfaces using a damp cloth. A non-abrasive, cream cleaner may be used for difficult stains.
2. Make sure to check and clean the interior of the unit. Food pieces may fall from the food pans into the drawer cavity. CAUTION! BURN HAZARD—Do not clean drawer cavity when unit is on!
3. Wipe dry the entire unit using a clean, dry cloth.

WARNING

This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

WARNING

ELECTRIC SHOCK HAZARD: Turn OFF power switch, unplug power cord/turn off power at circuit breaker, and allow unit to cool before performing any cleaning, adjustments, or maintenance.

Symptom Probable	Cause Corrective Action
Drawer too hot. Air temperature is set	too high. Adjust the temperature to a lower setting.
	Unit connected to incorrect power supply. Contact an Authorized Hatco Service Agent or Hatco for assistance.
	Internal thermostat defective. Contact an Authorized Hatco Service Agent or Hatco for assistance.
Drawer not hot enough.	Unit not allowed enough time to preheat.	Allow unit 15–20 minutes to reach operating temperature.
	Air temperature is set too low. Adjust the temperature to a higher setting.
	Drawer(s) not closed completely. Make sure all drawers are closed completely.
	Internal thermostat defective. Contact an Authorized Hatco Service Agent or Hatco for assistance.
Product too dry. Drawer vent in open position. Move drawer vent to closed position.
Product too moist. Drawer vent in closed position. Move drawer vent to open position.
Unit not working at all. Unit not plugged in. Plug unit into proper power supply.

Troubleshooting Questions?

If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pull-down menu, and click on "Find A Service Agent"; or contact the Hatco Parts and Service Team at:

Telephone: [phone] or 414-671-6350

e-mail: [e-mail]

3" (76 mm) Locking Casters

3" (76 mm) locking casters are available for the one, two, and three-drawer freestanding units in place of the legs. Add 3/16" (4 mm) to Height (C) in Dimensions section. Use the following procedure to install casters onto the bottom of the unit.

NOTICE

Do not lay unit on the front or back side or damage to the unit could occur.

1. Remove any pans from the drawers of the unit.
2. Carefully lay the unit on its left or right side (requires two people).
3. Remove the legs, if installed.
4. Install the caster into a hole where a leg was removed. Tighten securely.

Installing 3" (76 mm) Casters

1. Repeat steps 3 and 4 for the remaining three casters.
2. Return the unit to the upright position (requires two people).

2" (51 mm) Locking Casters

2" (51 mm) diameter locking casters are available for one, two, and three drawer freestanding units. Subtract 1-1/2" (37 mm) from Height (C) in Dimensions section.

4" (102 mm) Locking Casters

4" (102 mm) diameter locking casters are available for one, two, and three drawer freestanding units.

5" (127 mm) Locking Casters

5" (127 mm) diameter locking casters are available for one, two, and three drawer freestanding units.

6" (152 mm) Adjustable Legs

6" (152 mm) stainless steel adjustable legs are available for one, two, and three drawer freestanding units.

6" (152 mm) Plastic Legs

6" (152 mm) plastic legs are available for one, two, and three drawer freestanding units.

Trivet

A trivet (HDW-TRIVET) raises food product 1/2" (51 mm) off of the bottom of a full size food pan.

Food Pans

Accessory stainless steel food pans are available in various sizes.

OS-PAN......Oversized stainless steel pan at 5" (127 mm) deep — 15"W x 20"D x 5" deep (381 x 508 x 127 mm)

HDW 6" PAN ....Full size stainless steel pan at 6" (152 mm) deep — 12-3/4"W x 20-3/4"D x 6" deep (324 x 527 x 152 mm)

1. PRODUCT WARRANTY

Hatco warrants the products that it manufactures (the "Products") to be free from defects in materials and workmanship, under normal use and service, for a period of one (1) year from the date of purchase when installed and maintained in accordance with Hatco's written instructions or 18 months from the date of shipment from Hatco. Buyer must establish the Product's purchase date by registering the Product with Hatco or by other means satisfactory to Hatco in its sole discretion.

Hatco warrants the following Product components to be free from defects in materials and workmanship from the date of purchase (subject to the foregoing conditions) for the period(s) of time and on the conditions listed below:

a) One (1) Year Parts and Labor PLUS One (1) Additional Year Parts-Only Warranty:

Conveyor Toaster Elements (metal sheathed)

Drawer Warmer Elements (metal sheathed)

Drawer Warmer Drawer Rollers and Slides Strip Heater Elements (metal sheathed)

Display Warmer Elements (metal sheathed air heating)

Holding Cabinet Elements (metal sheathed air heating)

Heated Well Elements—HW and HWB Series (metal sheathed)

b) Two (2) Year Parts and Labor Warranty: Induction Ranges

c) One (1) Year Parts and Labor PLUS Four (4) Years Parts-Only Warranty:

3CS and FR Tanks

d) One (1) Year Parts and Labor PLUS Nine (9) Years Parts-Only Warranty on:

Electric Booster Heater Tanks

Gas Booster Heater Tanks

e) Ninety (90) Day Parts-Only Warranty: Replacement Parts

THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT INFRINGEMENT. Without limiting the generality of the foregoing, SUCH WARRANTIES DO NOT COVER: Coated incandescent light bulbs, fluorescent lights, heat lamp bulbs, coated halogen light bulbs, halogen heat lamp bulbs, xenon light bulbs, LED light tubes, glass components, and fuses; Product failure in booster tank, fin tube heat exchanger, or other water heating equipment caused by liming, sediment buildup, chemical attack, or freezing; or Product misuse, tampering or misapplication, improper installation, or application of improper voltage.

2. LIMITATION OF REMEDIES AND DAMAGES

Hatco's liability and Buyer's exclusive remedy hereunder will be limited solely, at Hatco's option, to repair or replacement using new or refurbished parts or Product by Hatco or a Hatco-authorized service agency (other than where Buyer is located outside of the United States, Canada, United Kingdom, or Australia, in which case Hatco's liability and Buyer's exclusive remedy hereunder will be limited solely to replacement of part under warranty) with respect to any claim made within the applicable warranty period referred to above. Hatco reserves the right to accept or reject any such claim in whole or in part. In the context of this Limited Warranty, "refurbished" means a part or Product that has been returned to its original specifications by Hatco or a Hatco-authorized service agency. Hatco will not accept the return of any Product without prior written approval from Hatco, and all such approved returns shall be made at Buyer's sole expense. HATCO WILL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING BUT NOT LIMITED TO LABOR COSTS OR LOST PROFITS RESULTING FROM THE USE OF OR INABILITY TO USE THE PRODUCTS OR FROM THE PRODUCTS BEING INCORPORATED IN OR BECOMING A COMPONENT OF ANY OTHER PRODUCT OR GOODS.

1. GARANTIE DU PRODUIT

Byassee Equipment Co. Phoenix 602-252-0402

CALIFORNIA

Industrial Electric Commercial Parts & Service, Inc. Huntington Beach 714-379-7100

Chapman Appl. Service San Diego 619-298-7106 P & D Appliance Commercial Parts & Service, Inc. S. San Francisco 650-635-1900

COLORADO

Hawkins Commercial Appliance Englewood 303-781-5548

FLORIDA

Whaley Foodservice Repair Jacksonville 904-725-7800

Whaley Foodservice Repair Orlando 407-757-0851 B.G.S.I. Pompano Beach 954-971-0456

Comm. Appliance Service Tampa 813-663-0313

GEORGIA

TWC Services Mableton 770-438-9797

Heritage Service Group Norcross 866-388-9837

Southeastern Rest. Svc. Norcross 770-446-6177

HAWAII

Burney's Comm. Service, Inc. Honolulu 808-848-1466

Food Equip Parts & Service Honolulu 808-847-4871

ILLINOIS

Parts Town Lombard 708-865-7278

Eichenauer Elec. Service Decatur 217-429-4229

Midwest Elec. Appl. Service Elmhurst 630-279-8000

Cone's Repair Service Moline 309-797-5323

INDIANA

GCS Service Indianapolis 800-727-8710

IOWA

Goodwin Tucker Group Des Moines 515-262-9308

KENTUCKY

Service Solutions Group Lexington 859-254-8854

Service Solutions Group Louisville 502-451-5411

LOUISIANA

Chandlers Parts & Service Baton Rouge 225-272-6620

MARYLAND

Electric Motor Service Baltimore 410-467-8080

GCS Service Silver Spring 301-585-7550

MASSACHUSETTS

Ace Service Co., Inc. Needham 781-449-4220

MICHIGAN

Bildons Appliance Service Detroit 248-478-3320

Commercial Kitchen Service Bay City 989-893-4561

Midwest Food Equip. Service Grandville 616-261-2000

MINNESOTA

GCS Service Minnetonka 800-822-2303 x20365

MISSOURI

General Parts Kansas City 816-421-5400

Commercial Kitchen Services St. Louis 314-890-0700

Kaemmerlen Parts & Service St. Louis 314-535-2222

NEBRASKA

Anderson Electric Omaha 402-341-1414

NEVADA

Burney's Commercial Las Vegas 702-736-0006

Hi. Tech Commercial Service N. Las Vegas 702-649-4616

NEW JERSEY

Jay Hill Repair Fairfield 973-575-9145

Service Plus Flanders 973-691-6300

NEW YORK

Alpro Service Co. Maspeth 718-386-2515

Appliance Installation Buffalo 716-884-7425

Duffy's Equipment Services, Inc. Buffalo 800-836-1014

3Wire Northern Plattsburgh 800-634-5005

Duffy's Equipment Services, Inc. Sauquoit 800-836-1014

J.B. Brady, Inc. Syracuse 315-422-9271

NORTH CAROLINA

Authorized Appliance Charlotte 704-377-4501

OHIO

Akron/Canton Comm. Svc. Inc. Akron 330-753-6634

Service Solutions Group Cincinnati 513-772-6600

Commercial Parts and Service Columbus 614-221-0057

Electrical Appl. Repair Service Brooklyn Heights 216-459-8700

E. A. Wichman Co. Toledo 419-385-9121

OKLAHOMA

Hagar Rest. Service, Inc. Oklahoma City 405-235-2184

Krueger, Inc. Oklahoma City 405-528-8883

OREGON

Ron's Service, Inc. Portland 503-624-0890

PENNSYLVANIA

Elmer Schultz Services Philadelphia 215-627-5401

FAST Comm. Appl. Service Philadelphia 215-288-4800

Appliance Installation & Service Pittsburgh 412-809-0244

K & D Service Co. Harrisburg 717-236-9039

Electric Repair Co. Reading 610-376-5444

RHODE ISLAND

Marshall Electric Co. Providence 401-331-1163

SOUTH CAROLINA

Whaley Foodservice Repair Lexington 803-996-9900

TENNESSEE

Camp Electric Memphis 901-527-7543

TEXAS

GCS Service Fort Worth 800-433-1804

Armstrong Repair Service Houston 713-666-7100

Cooking Equipment Specialist Mesquite 972-686-6666

Commercial Kitchen Repair Co. San Antonio 210-735-2811

UTAH

La Monica's Rest. Equip. Service Murray 801-263-3221

VIRGINIA

Daubers Norfolk 757-855-4097 Daubers Springfield 703-866-3600

WASHINGTON

3Wire Restaurant Appliance Seattle 800-207-3146

WISCONSIN

A.S.C., Inc. Madison 608-246-3160

A.S.C., Inc. Milwaukee 414-543-6460

CANADA

ALBERTA

Key Food Equipment Service Edmonton 780-438-1690

BRITISH COLUMBIA

Key Food Equipment Service Vancouver 604-433-4484

Key Food Equipment Service Victoria 250-920-4888

MANITOBA

Air Rite, Inc. Winnipeg 204-895-2300

NEW BRUNSWICK

EMR Services, Ltd. Moncton 506-855-4228

ONTARIO

R.G. Henderson Ltd. Toronto 416-422-5580

Choquette - CKS, Inc. Ottawa 613-739-8458

QUÉBEC

Choquette - CKS, Inc. Montreal 514-722-2000

Choquette - CKS, Inc. Québec City 418-681-3944

UNITED KINGDOM

Marren Group Northants [phone]

HATCO CORPORATION

P.O. Box 340500

Milwaukee, WI 53234-0500 U.S.A.

800-558-0607 414-671-6350

[e-mail]

www.hatcocorp.com

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section for details.