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USER MANUAL MPWS36 Hatco
Register Online! (see page 2)
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Line drawing of an industrial incubator with control panel and storage compartments (no text or symbols)WARNING
Do not operate this equipment unless you have read and understood the contents of this manual! Failure to follow the instructions contained in this manual may result in serious injury or death. This manual contains important safety information concerning the maintenance, use, and operation of this product. If you're unable to understand the contents of this manual, please bring it to the attention of your supervisor. Keep this manual in a safe location for future reference.
English = p 2
ADVERTENCIA
Important Owner Information ....2
Introduction......2
Important Safety Information....3
Model Description....4
Model Designation....4
Specifications....5
Plug Configuration 5
Electrical Rating Chart....5
Dimensions 5
Installation 6
General 6
Operation....7
General 7
Maintenance 8
General 8
Daily Cleaning....8
Replacing Display Light Bulbs 8
Troubleshooting Guide 9
Options and Accessories....10
Limited Warranty....11
Authorized Parts Distributors......Back Cover
IMPORTANT OWNER INFORMATION
Record the model number, serial number (specification label located on the back of the unit), voltage, and purchase date of the unit in the spaces below. Please have this information available when calling Hatco for service assistance.
Model No. ____
Serial No. ____
Voltage
Date of Purchase ____
Register your unit!
Completing online warranty registration will prevent delay in obtaining warranty coverage. Access the Hatco website at www.hatcocorp.com, select the Parts & Service pull-down menu, and click on "Warranty Registration".
Business
Hours: 7:00 AM to 5:00 PM Central Standard Time (CST)
(Summer Hours: June to September—
7:00 AM to 5:00 PM CST Monday–Thursday
7:00 AM to 4:00 PM CST Friday)
Telephone: 800-558-0607; 414-671-6350
e-mail: partsandservice@hatcocorp.com

24 Hour 7 Day Parts and Service Assistance available in the United States and Canada by calling 800-558-0607.
Additional information can be found by visiting our web site at www.hatcocorp.com.
INTRODUCTION
The Hatco Multi-Product Warming Station holds hot fried products and other pre-heated food at serving temperatures in kitchen work areas. This station will keep food at optimum serving temperatures without affecting quality.
The Multi-Product Warming Station features easy access to the food product and incorporates Hatco's precise temperature control to safely hold foods longer. The semi-enclosed chamber is equipped with pre-focused infrared heat from above and a thermostatically-controlled heated base to extend the holding times of the food product. The ceramic heating elements and the base blanket heating element are guaranteed against burnout and breakage for one year.
The Hatco Multi-Product Warming Station is a product of extensive research and field testing. The materials used were selected for maximum durability, attractive appearance, and optimum performance. Every unit is inspected and tested thoroughly prior to shipment.
This manual provides installation, safety, and operating instructions for the Multi-Product Warming Station. Hatco recommends all installation, operating, and safety instructions appearing in this manual be read prior to installation or operation of the unit.
Safety information that appears in this manual is identified by the following signal word panels:
WARNING
WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE
NOTICE is used to address practices not related to personal injury.

Read the following important safety information before using this equipment to avoid serious injury or death and to avoid damage to equipment or property.
WARNING
ELECTRIC SHOCK HAZARD:
- Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install the proper voltage and size electrical receptacle.
- Units supplied without an electrical plug require field installation of proper plug. Plug must be properly grounded and of correct voltage, size, and configuration for electrical specifications of unit. Contact a qualified electrician to determine and install proper electrical plug.
- Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.
- DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.
- Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70^ (21°C).
- Do not steam clean or use excessive water on unit.
- This unit is not "jet-proof" construction. Do not use jet-clean spray to clean this unit.
- Do not pull unit by power cord.
- Discontinue use if power cord is frayed or worn.
- Do not attempt to repair or replace a damaged power cord. Cord must be replaced by Hatco, an Authorized Hatco Service Agent, or a person with similar qualifications.
- This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.
- Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.
FIRE HAZARD:
- Locate unit a minimum of 1" (25 mm) from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur.
- Do not place combustible items on top of unit.
Do not place food product directly onto hardcoat surface. Food product must be wrapped, boxed, or on a food pan.
WARNING
Use only light bulbs that meet or exceed National Sanitation Foundation (NSF) standards and are specifically designed for food holding areas. Breakage of light bulbs not specially-coated could result in personal injury and/or food contamination.
Make sure all operators have been instructed on the safe and proper use of the unit.
This unit is not intended for use by children or persons with reduced physical, sensory, or mental capabilities. Ensure proper supervision of children and keep them away from the unit.
This unit has no "user-serviceable" parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350.
CAUTION
BURN HAZARD: Some exterior surfaces on unit will get hot. Use caution when touching these areas.
Locate unit at proper counter height in an area that is convenient for use. Location should be level to prevent unit or its contents from falling accidentally and strong enough to support weight of unit and contents.
Do not place anything on top of unit; doing so may subject personnel to injury or could damage unit.
Standard and approved manufacturing oils may smoke up to 30 minutes during initial startup. This is a temporary condition. Operate unit without food product until smoke dissipates.
The National Sanitation Foundation (NSF) requires that units over 36" (914 mm) in width or weighing more than 80 lbs. (36 kg) either be sealed to or raised above the installation surface. If this unit cannot be sealed at the point of use, 4" (102 mm) legs are included to allow for proper cleaning access below the unit.
Do not move or relocate the unit for cleaning. The unit is bulky and heavy.
NOTICE
Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation.
Do not lay unit on the side with the control panel. Damage to unit could occur.
Do not locate unit in area with excessive air movement around unit. Avoid areas that may be subject to active air movements or currents (i.e., near exhaust fans/hoods, air conditioning ducts, and exterior doors).
All Models
The Hatco Multi-Product Warming Station holds hot fried products and other pre-heated food at serving temperatures in kitchen work areas. The Warming Station is constructed of aluminum and stainless steel. Power to the unit is controlled by a Power I/O (on/off) Switch. The unit features six overhead ceramic heating elements and a blanket heating element in the base. The temperature of the overhead ceramic heating elements is adjusted using two separate electronic infinite controls — one for the rear elements and one for the front elements. The temperature of the base heating element is adjusted using a thermostatic control. The removable side panel can be installed on either side of the unit.
Various accessories are available to customize the Multi-Product Warming Station. Refer to the OPTIONS AND ACCESSORIES section for details.

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Front Upper Heat Control Knob Power I/O (on/off) Switch Back Upper Heat Control Knob Base Heat Control Knob Removable Side PanelMPWS-45 (shown with accessories)
MODEL DESIGNATION

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M P W S - XX Multi-Product Warming Station Width (inches)Plug Configuration
Units are supplied from the factory with an electrical cord and plug installed. Plugs are supplied according to the applications.
WARNING
ELECTRIC SHOCK HAZARD:
- Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install the proper voltage and size electrical receptacle.
- Units supplied without an electrical plug require field installation of proper plug. Plug must be properly grounded and of correct voltage, size, and configuration for electrical specifications of unit. Contact a qualified electrician to determine and install proper electrical plug.

NEMA L14-20P
Plug Configuration
NOTE: Receptacle not supplied by Hatco.
NOTE: Specification label located on back of unit. See label for serial number and verification of unit electrical information.
Electrical Rating Chart
| Model Voltage Watts Amps Plug Configuration Shipping Weight |
| MPWS-36 120/208Y 2773 14.2 NEMA L-14-20P 152 lbs. (69 kg) |
| 120/240 2755 12.5 NEMA L-14-20P 152 lbs. (69 kg) |
| 230 3075 13.4 Cord Without Plug 152 lbs. (69 kg) |
| MPWS-45 120/208Y 2799 14.3 NEMA L-14-20P 170 lbs. (77 kg) |
| 120/240 2780 12.6 NEMA L-14-20P 170 lbs. (77 kg) |
| 230 3108 13.5 Cord Without Plug 170 lbs. (77 kg) |
The shaded areas contain electrical information for International models only.
Dimensions
| Model | Width (A) | Depth (B) | Height (C) | Footprint Width (D) | Footprint Depth (E) | Opening Width (F) |
| MPWS-36 37 | 3/8" (950 mm) | 24-11/16" (623 mm) | 32-3/4" (832 mm) | 33-7/16" (849 mm) | 22" (559 mm) | 35-1/4" (897 mm) |
| MPWS-45 45 | 3/8" (1153 mm) | 24-11/16" (623 mm) | 32-3/4" (832 mm) | 41-7/16" (1052 mm) | 22" (559 mm) | 43-1/4" (1100 mm) |

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16" (406 mm) F C D AFront View

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14" (355 mm) 18-9/16" (472 mm) E BSide View
General
The Hatco Multi-Product Warming Station is shipped with most components pre-assembled. Care should be taken when unpacking shipping carton to avoid damage to unit and components enclosed.
WARNING
ELECTRIC SHOCK HAZARD:
- Units supplied without an electrical plug require field installation of proper plug. Plug must be properly grounded and of correct voltage, size, and configuration for electrical specifications of unit. Contact a qualified electrician to determine and install proper electrical plug.
- Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70^ (21°C).
FIRE HAZARD:
- Locate unit a minimum of 1" (25 mm) from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur.
- Do not place combustible items on top of unit.
CAUTION
Locate unit at proper counter height in an area that is convenient for use. Location should be level to prevent unit or its contents from falling accidentally and strong enough to support weight of unit and contents.
Do not place anything on top of unit; doing so may subject personnel to injury or could damage unit.
NOTICE
Do not lay unit on side with control panel. Damage to unit could occur.
Do not locate unit in area with excessive air movement around unit. Avoid areas that may be subject to active air movements or currents (i.e., near exhaust fans/hoods, air conditioning ducts, and exterior doors).
- Remove the unit from the carton. Two people are required for this step.
NOTE: To prevent delay in obtaining warranty coverage, complete online warranty registration. See the IMPORTANT OWNER INFORMATION section for details.
-
Remove tape and protective packaging from all surfaces of the unit and any accessories.
-
Install the 4" (102 mm) legs. Two people are required for this step.
a. Locate a block of wood or something similar to support the unit on during leg installation. The block must be large enough to prevent the unit from resting on the power cord and strain relief when it is tipped on its back.
b. Carefully tip the unit backwards and rest it on the support block.
c. Install each leg. Hand-tighten the legs until snug. Do not over-tighten.
d. Carefully lift/return the unit to the upright position. Do not "rock" the unit forward on its back legs.

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Leveling Nut 4" (102 mm) Leg Support BlockLeg Installation
-
Place the unit in the desired location. Two people are required for this step.
-
Locate the unit in an area where the ambient air temperature is constant and a minimum of 70^ (21^) . Avoid areas that may be subject to active air movements or currents (i.e., near exhaust fans/hoods, air conditioning ducts, and exterior doors).
- Make sure the unit is at the proper counter height in an area convenient for use.
• Make sure the countertop is level and strong enough to support the weight of the unit and food product. -
Make sure all the feet on the bottom of the unit are positioned securely on the countertop.
-
Level the unit by turning the leveling nut on each leg, if necessary. When looking at the bottom of the unit, turning the nut counterclockwise will lengthen the leg, and turning the nut clockwise will shorten the leg.
-
Install the side panel on the desired side of the unit.
a. Align the screw heads with the large hole openings on the side panel.
b. Push down to lock in place.
-
Install any accessories that came with the unit. Refer to the OPTIONS AND ACCESSORIES section for details.
-
For units without a plug, have a qualified electrician install the proper plug on the cord. The plug must be properly grounded and of the correct voltage, size, and configuration. See the SPECIFICATIONS section for details.
General
Use the following procedure to operate the Multi-Product Warming Station.
WARNING
Read all safety messages in the IMPORTANT SAFETY INFORMATION section before operating this equipment.
CAUTION
BURN HAZARD: Some exterior surfaces on unit will get hot. Use caution when touching these areas.
Standard and approved manufacturing oils may smoke up to 30 minutes during initial startup. This is a temporary condition. Operate unit without food product until smoke dissipates.
- Plug unit into a properly grounded electrical outlet of the correct voltage, size, and plug configuration. See the SPECIFICATIONS section for details.
- Move the Power I/O (on/off) switch to the I (on) position (located on the front of the unit). The display lights will turn on.
-
Turn the Front Upper Heat control knob to the desired setting.
-
Turn the Back Upper Heat control knob to the desired setting.
- Turn the Base Heat control knob to the desired setting.

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Power I/O (on/off) Switch Front Upper Heat Control Knob Back Upper Heat Control Knob WARNING STATION 80% 75% 60% 45% 30% 15% Base Heat Control KnobControl Panel
- Allow 20–30 minutes for the unit to reach operating temperature.
WARNING
Do not place food product directly onto hardcoat surface. Food product must be wrapped, boxed, or on a food pan.

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Side Panel Fry Bag Ribbon (accessory) Angled Riser (accessory) 5" (127 mm) Side-by-Side Bag Holder (accessory) Scoop Holder (accessory) Pan Stop Fry Pan with Trivet (accessory)Components and Accessories
General
The Multi-Product Warming Station is designed for maximum durability and performance, with minimum maintenance.
WARNING
ELECTRIC SHOCK HAZARD:
- Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.
- DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.
- Do not steam clean or use excessive water on unit.
- This unit is not "jet-proof" construction. Do not use jet-clean spray to clean this unit.
- Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.
This unit has no "user-serviceable" parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350.
CAUTION
Do not move or relocate unit for cleaning. Unit is bulky and heavy.
Daily Cleaning
To preserve the finish of the Warming Station, perform the following cleaning procedure daily.
NOTICE
Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation.
- Turn off the unit, unplug the power cord, and allow the unit to cool.
- Remove any accessories for proper cleaning in a dishwasher or wash sink.
- Remove the pan stop to allow easy cleaning access. To remove:
a. Loosen, but don't remove, the mounting screws at each end of the pan stop.
b. Lift the pan stop and slide each end off of the mounting screws. - Wipe all metal surfaces with a damp cloth. Stubborn stains may be removed with a good, non-abrasive cleaner. Clean hard to reach areas using a small brush and mild soap.
- Wipe dry all metal surfaces with a clean, dry cloth.
- Replace the pan stop. Tighten the mounting screws securely.
Replacing Display Light Bulbs
WARNING
Use only light bulbs that meet or exceed National Sanitation Foundation (NSF) standards and are specifically designed for food holding areas. Breakage of light bulbs not specially-coated could result in personal injury and/or food contamination.
The display lights are incandescent light bulbs that illuminate the warming area. The bulbs have a special coating to guard against injury and food contamination in the event of breakage.
- Turn off the unit, unplug the power cord, and allow the unit to cool.
- Unscrew the light bulb(s) from the unit and replace with a new specially-coated incandescent light bulb(s).
NOTE: Hatco shatter-resistant light bulbs meet NSF standards for food holding and display areas. For 120/208 and 120/240 V applications, use Hatco P/N 02.30.043.00. For 230 V applications, use Hatco P/N 02.30.058.00.
WARNING
Unit must be serviced by trained and qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.
WARNING
ELECTRIC SHOCK HAZARD: Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.
| Symptom Probable Cause Corrective Action | ||
| Overhead heat is too hot. Upper | Heat control knob(s) set too high. Adjust Upper Heat | control knob(s) to a lower setting. |
| Upper Heat control(s) defective. Contact Authorized | Service Agent or Hatco for assistance. | |
| Unit plugged into incorrect/high voltage. Verify that voltage supply matches electrical information listed on the unit. | ||
| Overhead heat is not hot enough. | Upper Heat control knob(s) set too low. Adjust Upper Heat control knob(s) to a higher setting. | |
| Upper Heat control(s) defective. Contact Authorized | Service Agent or Hatco for assistance. | |
| Heating elements not working. Contact Authorized Service Agent or Hatco for assistance. | ||
| Excessive air movement around warming station. Relocate unit or redirect air movement (i.e. exhaust fans/hoods, air conditioning ducts, or exterior doors) away from unit. | ||
| Base heat is too hot. | Base Heat control knob set too high. | Adjust Base Heat control knob to a lower setting. |
| Base Heat control defective. | Contact Authorized Service Agent or Hatco for assistance. | |
| Unit plugged into incorrect/high voltage. Verify that voltage supply matches electrical information listed on the unit. | ||
| Base heat is not hot enough. | Base Heat control knob set too low. | Adjust Base Heat control knob to a higher setting. |
| Base Heat control defective. | Contact Authorized Service Agent or Hatco for assistance. | |
| Base heating element not working. | Contact Authorized Service Agent or Hatco for assistance. | |
| Excessive air movement around warming station. Relocate unit or redirect air movement (i.e. exhaust fans/hoods, air conditioning ducts, or exterior doors) away from unit. | ||
| No heat. | Heating elements not working. Contact Authorized Service Agent or Hatco for assistance. | |
| Temperature controls not working properly. | Contact Authorized Service Agent or Hatco for assistance. | |
| Unit plugged into incorrect/low voltage. | Verify that voltage supply matches electrical information listed on the unit. | |
| No heat and no lights. | Power I/O (on/off) switch turned O (off). | Move Power I/O (on/off) switch to I (on) position. |
| Unit not plugged in or outlet not working. | Plug in unit, have outlet repaired by a certified electrician, or use a different outlet. | |
| Circuit breaker tripped. | Reset circuit breaker. If circuit breaker continues to trip, contact Authorized Service Agent or Hatco for assistance. | |
| Power I/O (on/off) switch defective. | Contact Authorized Service Agent or Hatco for assistance. | |
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com and click on Find Service Agent, or contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: partsandservice@hatcocorp.com
Four Pleat Fry Box Ribbon (FHS4BOX)
A four (4) pleat, hardcoated fry box ribbon can be ordered as an accessory to hold french fry boxes.

Five Pleat Fry Bag Ribbon (FHS5BAG)
A five (5) pleat, hardcoated fry bag ribbon can be ordered as an accessory to hold french fry bags.

Six Pleat Bag/Box Ribbon (FHS6BB)
A six (6) pleat, hardcoated combination three fry bags and three box ribbon can be ordered as an accessory to hold french fry bags and boxes.

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Pure diagram of a zigzag pattern with no text, numbers, or symbolsAngled Riser (MPWS-RISER)
A hardcoated angled riser can be ordered as an accessory to hold two 1/3-size pans.

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Simple line drawing of a two-segment inclined plane (no text or symbols)Fry Pan with Trivet (MPWS-PT)
A fry pan with a trivet can be ordered as an accessory to hold fries or other food product.

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Technical line drawing of two plastic containers: a flat tray and a rectangular basin (no text or symbols)Scoop Holder (FHS-SH)
A scoop holder can be ordered as an accessory to hold a fry scoop. The scoop holder hangs on the pan stop.

Bag Holder (5BH)
A 5" (127 mm) side-by-side bag holder can be ordered as an accessory to hold bags. The bag holder hangs on the pan stop.

Full Fry Bin Insert
A full fry bin insert is available for all units as an option (must be ordered at time of purchase). The full fry bin insert includes a full size trivet, a bottom tray, and removeable dividers (MPWS-36 inserts (MPWS36BIN) have three dividers and MPWS-45 inserts (MPWS45BIN) have four dividers).

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Trivet Divider Bottom TrayFull Fry Bin Insert (MPWS-45 insert shown)
Sliding Fry Bin Insert
A sliding fry bin insert is available for all units as an option (must be ordered at time of purchase). The sliding fry bin insert includes a full size trivet, a sliding bottom tray, and removeable dividers (MPWS-36 inserts have three dividers and MPWS-45 inserts have four dividers).

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Trivet Sliding Bottom Tray DividerSliding Fry Bin Insert (MPWS-45 insert shown)
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures (the "Products") to be free from defects in materials and workmanship, under normal use and service, for a period of one (1) year from the date of purchase when installed and maintained in accordance with Hatco's written instructions or 18 months from the date of shipment from Hatco. Buyer must establish the Product's purchase date by registering the Product with Hatco or by other means satisfactory to Hatco in its sole discretion.
Hatco warrants the following Product components to be free from defects in materials and workmanship from the date of purchase (subject to the foregoing conditions) for the period(s) of time and on the conditions listed below:
a) One (1) Year Parts and Labor PLUS One (1) Additional Year Parts-Only Warranty:
Conveyor Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Strip Heater Elements (metal sheathed)
Display Warmer Elements (metal sheathed air heating)
Holding Cabinet Elements (metal sheathed air heating)
Heated Well Elements — HW and HWB Series (metal sheathed)
b) Two (2) Year Parts and Labor Warranty: Induction Ranges
c) One (1) Year Parts and Labor PLUS Four (4) Years Parts-Only Warranty: 3CS and FR Tanks
d) One (1) Year Parts and Labor PLUS Nine (9) Years Parts-Only Warranty on:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
e) Ninety (90) Day Parts-Only Warranty: Replacement Parts
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT INFRINGEMENT.
Without limiting the generality of the foregoing, SUCH WARRANTIES DO NOT COVER: Coated incandescent light bulbs, fluorescent lights, heat lamp bulbs, coated halogen light bulbs, halogen heat lamp bulbs, xenon light bulbs, LED light tubes, glass components, and fuses; Product failure in booster tank, fin tube heat exchanger, or other water heating equipment caused by liming, sediment buildup, chemical attack, or freezing; or Product misuse, tampering or misapplication, improper installation, or application of improper voltage.
2. LIMITATION OF REMEDIES AND DAMAGES
Hatco's liability and Buyer's exclusive remedy hereunder will be limited solely, at Hatco's option, to repair or replacement using new or refurbished parts or Product by Hatco or a Hatco-authorized service agency (other than where Buyer is located outside of the United States, Canada, United Kingdom, or Australia, in which case Hatco's liability and Buyer's exclusive remedy hereunder will be limited solely to replacement of part under warranty) with respect to any claim made within the applicable warranty period referred to above. Hatco reserves the right to accept or reject any such claim in whole or in part. In the context of this Limited Warranty, "refurbished" means a part or Product that has been returned to its original specifications by Hatco or a Hatco-authorized service agency. Hatco will not accept the return of any Product without prior written approval from Hatco, and all such approved returns shall be made at Buyer's sole expense. HATCO WILL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING BUT NOT LIMITED TO LABOR COSTS OR LOST PROFITS RESULTING FROM THE USE OF OR INABILITY TO USE THE PRODUCTS OR FROM THE PRODUCTS BEING INCORPORATED IN OR BECOMING A COMPONENT OF ANY OTHER PRODUCT OR GOODS.
Introduction......12
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Pure diagram of a zigzag pattern with no text, numbers, or symbolsnatural_image
Technical line drawing of a rectangular tray with a mesh cover and handle, shown from top and bottom views (no text or symbols)natural_image
Simple line drawing of two rectangular plates connected by a diagonal line, enclosed in a rounded rectangle (no text or symbols)1. GARANTIE DU PRODUIT
Byassee Equipment Co. Phoenix 602-252-0402
CALIFORNIA
Industrial Electric Commercial Parts & Service, Inc. Huntington Beach 714-379-7100
Chapman Appl. Service San Diego 619-298-7106
P & D Appliance Commercial Parts & Service, Inc. S. San Francisco 650-635-1900
COLORADO
Hawkins Commercial Appliance Englewood 303-781-5548
FLORIDA
Whaley Foodservice Repair Jacksonville 904-725-7800
Whaley Foodservice Repair Orlando 407-757-0851
B.G.S.I. Pompano Beach 954-971-0456
Comm. Appliance Service Tampa 813-663-0313
GEORGIA
TWC Services Mableton 770-438-9797
Heritage Service Group Norcross 866-388-9837
Southeastern Rest. Svc. Norcross 770-446-6177
HAWAII
Burney's Comm. Service, Inc. Honolulu 808-848-1466
Food Equip Parts & Service Honolulu 808-847-4871
ILLINOIS
Parts Town Lombard 708-865-7278
Eichenauer Elec. Service Decatur 217-429-4229
Midwest Elec. Appl. Service Elmhurst 630-279-8000
Cone's Repair Service Moline 309-797-5323
INDIANA
GCS Service Indianapolis 800-727-8710
IOWA
Goodwin Tucker Group Des Moines 515-262-9308
KENTUCKY
Service Solutions Group Lexington 859-254-8854
Service Solutions Group Louisville 502-451-5411
LOUISIANA
Chandlers Parts & Service Baton Rouge 225-272-6620
MARYLAND
Electric Motor Service Baltimore 410-467-8080
GCS Service Silver Spring 301-585-7550
MASSACHUSETTS
Ace Service Co., Inc. Needham 781-449-4220
MICHIGAN
Bildons Appliance Service Detroit 248-478-3320
Commercial Kitchen Service Bay City 989-893-4561
Midwest Food Equip. Service Grandville 616-261-2000
MINNESOTA
GCS Service Minnetonka 800-822-2303 x20365
MISSOURI
General Parts Kansas City 816-421-5400
Commercial Kitchen Services St. Louis 314-890-0700
Kaemmerlen Parts & Service St. Louis 314-535-2222
NEBRASKA
Anderson Electric Omaha 402-341-1414
NEVADA
Burney's Commercial Las Vegas 702-736-0006
Hi. Tech Commercial Service N. Las Vegas 702-649-4616
NEW JERSEY
Jay Hill Repair Fairfield 973-575-9145
Service Plus Flanders 973-691-6300
NEW YORK
Acme American Repairs, Inc. Jamaica 718-456-6544
Alpro Service Co. Maspeth 718-386-2515
Appliance Installation Buffalo 716-884-7425
Duffy's Equipment Services, Inc. Buffalo 800-836-1014
3Wire Northern Plattsburgh 800-634-5005
Duffy's Equipment Services, Inc. Sauquoit 800-836-1014
J.B. Brady, Inc. Syracuse 315-422-9271
NORTH CAROLINA
Authorized Appliance Charlotte 704-377-4501
OHIO
Akron/Canton Comm. Svc. Inc. Akron 330-753-6634
Service Solutions Group Cincinnati 513-772-6600
Commercial Parts and Service Columbus 614-221-0057
Electrical Appl. Repair Service Brooklyn Heights 216-459-8700
E. A. Wichman Co. Toledo 419-385-9121
OKLAHOMA
Hagar Rest. Service, Inc. Oklahoma City 405-235-2184
Krueger, Inc. Oklahoma City 405-528-8883
OREGON
Ron's Service, Inc. Portland 503-624-0890
PENNSYLVANIA
Elmer Schultz Services Philadelphia 215-627-5401
FAST Comm. Appl. Service Philadelphia 215-288-4800
Appliance Installation & Service Pittsburgh 412-809-0244
K & D Service Co. Harrisburg 717-236-9039
Electric Repair Co. Reading 610-376-5444
RHODE ISLAND
Marshall Electric Co. Providence 401-331-1163
SOUTH CAROLINA
Whaley Foodservice Repair Lexington 803-996-9900
TENNESSEE
Camp Electric Memphis 901-527-7543
TEXAS
GCS Service Fort Worth 800-433-1804
Armstrong Repair Service Houston 713-666-7100
Cooking Equipment Specialist Mesquite 972-686-6666
Commercial Kitchen Repair Co. San Antonio 210-735-2811
UTAH
La Monica's Rest. Equip. Service Murray 801-263-3221
VIRGINIA
Daubers Norfolk 757-855-4097
Daubers Springfield 703-866-3600
WASHINGTON
3Wire Restaurant Appliance Seattle 800-207-3146
WISCONSIN
A.S.C., Inc. Madison 608-246-3160
A.S.C., Inc. Milwaukee 414-543-6460
CANADA
ALBERTA
Key Food Equipment Service Edmonton 780-438-1690
BRITISH COLUMBIA
Key Food Equipment Service Vancouver 604-433-4484
Key Food Equipment Service Victoria 250-920-4888
MANITOBA
Air Rite, Inc. Winnipeg 204-895-2300
NEW BRUNSWICK
EMR Services, Ltd. Moncton 506-855-4228
ONTARIO
R.G. Henderson Ltd. Toronto 416-422-5580
Choquette - CKS, Inc. Ottawa 613-739-8458
QUÉBEC
Choquette - CKS, Inc. Montreal 514-722-2000
Choquette - CKS, Inc. Québec City 418-681-3944
UNITED KINGDOM
Marren Group Northants +44(0)1933 665313
HATCO CORPORATION
P.O. Box 340500
Milwaukee, WI 53234-0500 U.S.A.
800-558-0607 414-671-6350
partsandservice@hatcocorp.com
www.hatcocorp.com
Register your unit online!
See IMPORTANT OWNER INFORMATION
section for details.