ToastQwik TQ800BA - Toaster Hatco - Free user manual and instructions

USER MANUAL ToastQwik TQ800BA Hatco

Conveyor Toasters are specially designed to accelerate the toasting operation. Products for toasting pass through a heating chamber for rapid and thorough toasting. Moisture, sugar content, and thickness of bread product effect the ability to achieve the perfect toasted product. Conveyor speed and temperature determine the toasting color. Hatco toasters are built with quality to meet the demands of foodservice operations and provide years of trouble-free performance. The metal-sheathed tubular heating elements are guaranteed against breakage and burnout for two years. Hatco Toast-Qwik Conveyor Toasters are products of extensive research and field testing. The materials used were selected for maximum durability, attractive appearance and optimum performance. Every unit is thoroughly inspected and tested prior to shipment. This manual provides the installation, safety, and operating instructions for Toast-Qwik Conveyor Toasters. Hatco recommends all installation, operating, and safety instructions appearing in this manual be read prior to installation or operation of a unit. Safety information that appears in this manual is identified by the following signal word panels: WARNING WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. NOTICE NOTICE is used to address practices not related to personal injury. Important Owner Information ..............................................2 Introduction ...........................................................................2 Important Safety Information ..............................................3 Model Descriptions ..............................................................4 Model Designation ...............................................................5 Specifications .......................................................................6 Plug Configurations .............................................................6 Electrical Rating Charts ....................................................... 6 Dimensions .......................................................................... 8 Installation ...........................................................................10 General .............................................................................. 10 Front or Rear Discharge Installation ................................. 11 Operation .............................................................................12 General .............................................................................. 12 Operating Model TQ-10 .....................................................12 Operating TQ-400, -800, -1200, and -1800 Series ...........13 Power Save Mode with Indicator Light ..............................14 ColorGuard System ........................................................... 14 Adjusting the Toast Feed Ramp ........................................14 Maintenance ........................................................................15 General .............................................................................. 15 Daily Cleaning ...................................................................15 Cleaning the Toast Feed Ramp .........................................15 Cleaning the Bottom Element Reflector ............................15 Troubleshooting Guide ......................................................16 Options and Accessories ..................................................17 Limited Warranty ................................................................18 Authorized Parts Distributors ...........................Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number, voltage, and purchase date of the unit in the spaces below (specification label located on the lower left hand side of the unit). Please have this information available when calling Hatco for service assistance. Model No. ________________________________________ Serial No. _________________________________________ Voltage ___________________________________________ Date of Purchase ___________________________________ Register your unit! Completing online warranty registration will prevent delay in obtaining warranty coverage. Access the Hatco website at www.hatcocorp.com, select the Support pull-down menu, and click on “Warranty”. Business Hours: 7:00 am to 5:00 pm Monday–Friday, Central Time (CT) (Summer Hours — June to September: 7:00 am to 5:00 pm Monday–Thursday 7:00 am to 4:00 pm Friday) Telephone: [phone] E-mail: [e-mail] 24 Hour 7 Day Parts and Service Assistance available in the United States and Canada by calling 800-558-0607. Additional information can be found by visiting our web site at www.hatcocorp.com. CONTENTSForm No. TQ2M-1121

• Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install proper voltage and size electrical receptacle.

• Turn OFF power switch, unplug power cord, and allow unit to cool before performing maintenance, cleaning, setup, or attempting to clear a jam.

• Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70°F (21°C) and a maximum of 85°F (29°C).

• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.

• Do not steam clean or use excessive water on unit.

• This unit is not “jet-proof” construction. Do not use jet- clean spray to clean this unit.

• Do not clean unit when it is energized or hot.

• Do not allow liquids to spill into unit.

• Do not pull unit by power cord.

• Discontinue use if power cord is frayed or worn.

• Do not attempt to repair or replace a damaged power cord. Cord must be replaced by Hatco, an Authorized Hatco Service Agent, or a person with similar qualifications.

• NEVER insert a knife, fork, or similar object into toasting chamber.

• Do not pick up the toaster by inserting fingers into the toaster feed opening.

• This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

• Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment. EXPLOSION HAZARD: Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance. If toaster overheats or cooling fan inside unit stops working, the safety high-limit switch will shut off toaster. Contact Authorized Service Agent or Hatco for assistance. WARNING FIRE HAZARD:

• For front discharge operation: Allow a minimum clearance of 1″ (25 mm) along the sides and rear of unit. Allow a minimum clearance of 12″ (305 mm) in the front. If safe distances are not maintained, discoloration or combustion could occur.

• For rear discharge operation: Allow a minimum clearance of 1″ (25 mm) along the sides of unit. Allow a minimum clearance of 12″ (305 mm) in the front and rear. If safe distances are not maintained, discoloration or combustion could occur.

• Do not locate toaster under shelving or closer than 12″ (305 mm) from the ceiling.

• Do not place anything on top of toaster. Do not place toaster near or underneath curtains or other combustible materials. Items near or on top of toaster could catch fire causing injury and/or damage to the toaster.

• In case of fire, disconnect toaster from power source immediately. This allows unit to cool, making it easier and safer to put out fire. Make sure all operators have been instructed on the safe and proper use of the unit. This unit is not intended for use by children or persons with reduced physical, sensory, or mental capabilities. Ensure proper supervision of children and keep them away from the unit. This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350. CAUTION BURN HAZARD:

• Some exterior surfaces on unit will get hot. Use caution when touching these areas.

• Do not remove crumb tray for cleaning until toaster is cool. Locate unit at the proper counter height in an area that is convenient for use. Location should be level and strong enough to support weight of unit and contents. Always operate toaster with crumb tray installed. If warning light comes on, unit is malfunctioning due to fan failure. Turn off unit, disconnect from power supply, and have unit serviced by a qualified technician. Toasting of coated or buttered products such as garlic bread, cheese sandwiches, and sweet rolls is NOT recommended. Residue will reduce toaster performance and could ignite inside toaster. Using toaster with food products listed above will void unit warranty. Read the following important safety information before using this equipment to avoid serious injury or death and to avoid damage to equipment or property.4 Form No. TQ2M-1121 English

IMPORTANT SAFETY INFORMATION

MODEL DESCRIPTIONS All Models All Toast-Qwik Conveyor Toasters are fast, reliable, and versatile, toasting 300 to 1800 slices of bread product per hour depending on the specific model. The front or rear discharge lets the operator place a Toast-Qwik toaster where it is most convenient. Every Toast-Qwik toaster includes a toast collector pan, toast feed ramp, removable crumb tray, and a factory attached 6’ (1829 mm) cord and plug. Power Save Mode with Indicator Light All TQ-400, TQ-800, TQ-1200, and TQ-1800 series toasters have a Power Save mode. During Power Save mode, the indicator light on the Power Save button ( ) will flash. While the light is flashing, the toaster is operating at 50% power. Full power can be restored within 10 minutes by pushing any button or adjusting any control knob. ColorGuard System All TQ-400, TQ-800, TQ-1200, and TQ-1800 series toasters use a patented ColorGuard Sensing System that monitors and automatically adjusts conveyor speed during high usage periods to assure toast color uniformity. TQ-10 Model The TQ-10 model allows for toasting of bread products up to 1-1/2″ (38 mm) thick and 9-5/8″ (244 mm) wide. The TQ-10 comes equipped with 4″ (102 mm) adjustable legs.TQ-10 Model TQ-400 Model The TQ-400 model allows for toasting of bread products up to 1-3/4″ (44 mm) thick and 9-5/8″ (244 mm) wide. TQ-405 Model The TQ-405 model allows for toasting of moist or dense bread products up to 1-3/4″ (44 mm) thick and 9-5/8″ (244 mm) wide. TQ-400H Model The TQ-400H model has a 3″ (76 mm) wide opening allowing for toasting of bread products up to 2-3/4″ (70 mm) thick and 9-5/8″ (244 mm) wide. TQ-400BA Model The TQ-400BA model allows for quick single-sided toasting of sliced bagels or bun products up to 1-3/4″ (44 mm) thick and 9-5/8″ (244 mm) wide. Most products can be toasted in as little as 45 seconds. Toasts cut side facing up. TQ-400 Series (TQ-400 shown) NOTICE Do not locate unit in an area subject to temperatures above 85°F (29°C) or grease from grills, fryers, etc. Excessive temperatures and grease could cause damage to unit. Do not locate toaster in an area that restricts air flow around front or rear of unit. Do not locate toaster in direct discharge path of air conditioning vent or makeup air vent.Damage to any countertop material caused by heat generated from Hatco equipment is not covered under the Hatco warranty. Contact manufacturer of countertop material for application information. NOTICE Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation.This unit is intended for commercial use only—NOT for household use.Clean unit daily to avoid malfunctions and maintain sanitary operation.Form No. TQ2M-1121

English MODEL DESCRIPTIONS TQ-800 Model The TQ-800 model allows for toasting of bread products up to 1-3/4″ (44 mm) thick and 9-5/8″ (244 mm) wide. TQ-805 Model The TQ-805 model allows for toasting of moist or dense bread products up to 1-3/4″ (44 mm) thick and 9-5/8″ (244 mm) wide. TQ-800H Model The TQ-800H model has a 3″ (76 mm) wide opening allowing for toasting of bread products up to 2-3/4″ (70 mm) thick and 9-5/8″ (244 mm) wide. TQ-800BA Model The TQ-800BA model allows for quick single-sided toasting of sliced bagels or bun products up to 1-3/4″ (44 mm) thick and 9-5/8″ (244 mm) wide. Most products can be toasted in as little as 30 seconds. Toasts cut side facing up. TQ-800HBA Model The TQ-800HBA model is designed to provide the flexibility and performance to toast one side of sliced bagels or bun products in as little as 30 seconds. Toasts cut side facing up. Maximum product size allowed is 2-3/4″ (70 mm) thick and 9-5/8″ (244 mm) wide.TQ-800 Series (TQ-800H shown) TQ-1200 Model The TQ-1200 is a high speed toaster which has an accelerated conveyor system allowing faster toasting during periods of high demand. Two slices of bread products can be toasted in as little as 15 seconds. This model is capable of toasting bread products up to 1-3/4″ (44 mm) thick and 9-5/8″ (244 mm) wide. TQ-1800 Model The TQ-1800 model allows for toasting of bread products up to 1-3/4″ (44 mm) thick and 13-5/8″ (346 mm) wide. TQ-1800H Model The TQ-1800H model has a 3″ (76 mm) wide opening allowing for toasting of bread products up to 2-3/4″ (70 mm) thick and 13-5/8″ (346 mm) wide. TQT-1800BA Model The TQ-1800BA model allows for quick single-sided toasting of sliced bagels or bun products up to 1-3/4″ (44 mm) thick and 13-5/8″ (346 mm) wide. Most products can be toasted in as little as 15 seconds. Toasts cut side facing up. TQ-1800HBA Model The TQ-1800HBA model is designed to provide the flexibility and performance to toast one side of sliced bagels or bun products in as little as 15 seconds. Toasts cut side facing up. Maximum product size allowed is 2-3/4″ (70 mm) thick and 13-5/8″ (346 mm) wide.TQ-1800 Series (TQ-1800 shown) T Q - x x x x H B A Toast Qwik Model Number H = Opening height is 3″ (76 mm) No Character = Opening height is 2″ (51 mm) BA = Toasts one side only (Buns/Bagels) No Character = Toasts Both Sides MODEL DESIGNATION6 Form No. TQ2M-1121 English Model Voltage Hertz Watts Amps Plug Configuration Shipping Weight TQ-400 120

NEMA 5-15P *46 lbs. (21 kg)

NEMA 5-15P*46 lbs. (21 kg)

15.0 NEMA 5-15P *42 lbs. (19 kg)

• NEMA 5-20P for Canada. Plug Configurations Units are supplied from the factory with an electrical cord and plug. Plugs are supplied according to the application. WARNING ELECTRIC SHOCK HAZARD: Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install proper voltage and size electrical receptacle. NOTE: Receptacles are not supplied by Hatco, but are available as accessories.NOTE: Specification label located on the side of the unit. See label for serial number and verification of unit electrical information. NEMA 5-15PNEMA 6-20PNEMA 6-15PNEMA 6-30PNEMA 5-20P Plug ConfigurationsForm No. TQ2M-1121

NEMA 6-30P 73 lbs. (33 kg)

NEMA 6-30P 76 lbs. (34 kg)

NEMA 6-30P 75 lbs. (34 kg)

NEMA 6-30P 74 lbs. (34 kg)

NEMA 6-30P 65 lbs. (30 kg)

Conveyor Toasters are shipped with most components pre-assembled. Care should be taken when unpacking the shipping carton to avoid damage to the unit and the components enclosed. WARNING ELECTRIC SHOCK HAZARD: Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70°F (21°C) and a maximum of 85°F (29°C). EXPLOSION HAZARD: Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance. FIRE HAZARD:

• Do not locate toaster under shelving or closer than 12″ (305 mm) from the ceiling.

• Do not place anything on top of toaster. Do not place toaster near or underneath curtains or other combustible materials. Items near or on top of toaster could catch fire causing injury and/or damage to the toaster.

1. Remove the unit from the carton.

NOTE: To prevent delay in obtaining warranty coverage, complete online warranty registration. See the IMPORTANT OWNER INFORMATION section for details.

2. Remove tape and protective packaging from all surfaces

of the unit. CAUTION Locate unit at the proper counter height in an area that is convenient for use. Location should be level and strong enough to support weight of unit and contents. NOTICE Do not locate unit in an area subject to temperatures above 85°F (29°C) or grease from grills, fryers, etc. Excessive temperatures and grease could cause damage to unit.

3. Place the unit in the desired location.

• Locate the unit in an area where the ambient air temperature is constant and between 70°F (21°C) and 85°F (29°C). Avoid areas that may be subject to active air movements or currents (i.e., near exhaust fans/ hoods, air conditioning ducts, and exterior doors).

• Make sure the unit is at the proper counter height in an area convenient for use.

• Make sure the countertop is level and strong enough to support the weight of the unit and food product.

• Make sure all the feet on the bottom of the unit are positioned securely on the countertop.

4. Level the unit by turning the leveling feet on each leg, if

5. Install the front or rear discharge chutes. Refer to the

“Front or Rear Discharge Installation” procedure in this section. Crumb Tray Toast Collector Pan Discharge Chute Components CAUTION Always operate toaster with crumb tray installed.

6. Install the crumb tray.

a. Position the crumb tray directly below the stop pins under the conveyor belt at the front of the toaster. b. Slide the crumb tray into the toaster until the front of the crumb tray meets the stop pins. Stop Pins Crumb Tray Installing the Crumb TrayForm No. TQ2M-1121

English Front or Rear Discharge Installation Toast-Qwik units can be set up so toasted product discharges at either the front or the rear of the unit. WARNING FIRE HAZARD: • For front discharge operation: Allow a minimum clearance of 1″ (25 mm) along the sides and rear of unit. Allow a minimum clearance of 12″ (305 mm) in the front. If safe distances are not maintained, discoloration or combustion could occur. • For rear discharge operation: Allow a minimum clearance of 1″ (25 mm) along the sides of unit. Allow a minimum clearance of 12″ (305 mm) in the front and rear. If safe distances are not maintained, discoloration or combustion could occur. Model TQ-10 Model TQ-10 uses a one piece discharge chute/collector pan. The installation location determines the discharge area.For front discharge: • Slide the toaster chute into the toaster from the front of the toaster with the rear lip of the chute on the rear most pins. Rear Pin TQ-10 Front DischargeFor rear discharge: • Slide the toaster chute into the toaster from the rear of the toaster with the lip of the chute over the inside set of pins. Pin TQ-10 Rear Discharge TQ-400, -800, -1200, and -1800 Series TQ-400, -800, -1200, and -1800 series toasters use a separate discharge chute and toast collector pan. The installation location determines the discharge area.For front discharge: 1. Install the discharge chute. • Place the curved end inward until the rear lip of the chute is on the rear chute pins. • Lower the front slots of the chute onto the front chute pins. 2. Position the toast collector pan, with the open end in first, over the pan pins. • Align the slanted notches over the pan pins and lower into place. Toast Collector PanDischarge Chute Pan Pins Front Chute Front Chute Pin Pin Front Chute Pin Rear Chute Pin TQ-400, -800, -1200, and -1800 Series Front DischargeFor rear discharge: 1. Remove the discharge chute if it is installed. It is not used for rear discharge. 2. Slide the toast collector pan, with the open end first, over the set of pan pins at the rear of the unit. • Align the slanted notches over the two sets of rear pan pins and lower into place. Toast Collector Pan Rear Pan Pins TQ-400, -800, -1200, and -1800 Series Rear Discharge INSTALLATION12 Form No. TQ2M-1121 English OPERATION Top Heat I/O (on/off) Switch Bottom Heat I/O (on/off) Switch Color Control Control Panel — TQ-10 Series General The Toast-Qwik

Conveyor Toaster is designed for ease of operation. To operate the toaster perform the appropriate procedure in this section. WARNING Read all safety messages in the IMPORTANT SAFETY INFORMATION section before operating this equipment. CAUTION BURN HAZARD:

• Some exterior surfaces on unit will get hot. Use caution when touching these areas.

• Do not remove crumb tray for cleaning until toaster is cool. If warning light comes on, unit is malfunctioning due to fan failure. Turn off unit, disconnect from power supply, and have unit serviced by a qualified technician. Always operate toaster with crumb tray installed. The toasting of coated or buttered products such as garlic bread, cheese sandwiches, and sweet rolls is NOT recommended. Residue will reduce toaster performance and could ignite inside the toaster. Using the toaster with the food products listed above will void the unit warranty. TQ-10 Models Control Panel The following are descriptions of the controls used to operate the unit. All controls are located on the control panel on the front of the unit. Top Heat I/O Switch The Top Heat ( ) I/O Switch controls power to the top heating element. The icon indicates that the heat will radiate down from above. Bottom Heat I/O Switch The Bottom Heat ( ) I/O Switch controls power to the bottom heating element. The icon indicates that the heat will be rise up from below. Color Control The Color Control adjusts the toasting color using the speed of the conveyor. Turning the Color Control clockwise will toast products to a darker color ( ). Turning the Color Control counterclockwise will toast products to a lighter color ( ). Operating TQ-10 Models

1. Plug toaster into a properly grounded electrical outlet of

the correct voltage, size, and plug configuration. See the SPECIFICATIONS section for details.

2. Move the and/or I/O switches to the I position.

• To toast the top and bottom sides of the bread, move the and I/O switches to the I (on) position.

• To toast on the top side only, move the I/O switch in the I position and the I/O switch to the O position.

• To toast on the bottom side only, move the I/O switch in the O position and the I/O switch to the I position.

3. Turn the Color Control to the lightest position while the unit

heats up. NOTE: Allow approximately 15 to 20 minutes for a warm-up period.

4. After warm-up period, set the Color Control to the medium

position and toast two slices of bread product then re- adjust the Color Control to the desired setting. NOTE: To toast moist products such as English Muffins, rye bread or whole wheat, slow the conveyor by turning the Color Control knob to a darker setting (clockwise).Form No. TQ2M-1121

English OPERATION Control Panel — TQ-400, -800, -1200, and -1800 Series, Single-Sided Toaster Power I/O (on/off) Switch Color Control Top Heat Control Power Save Button Bottom Heat Control Warning Light TQ-400, -800, -1200, and -1800 Series Control Panel The following are descriptions of the controls used to operate the unit. All controls are located on the control panel on the front of the unit. Top Heat Control The Top Heat ( ) Control adjusts the amount of heat to the top heating element. The icon indicates that the heat will radiate down from above. Bottom Heat Control The Bottom Heat ( ) Control adjusts the amount of heat to the bottom heating element. The icon indicates that the heat will be rise up from below. Color Control The Color Control adjusts the toasting color using the speed of the conveyor. Turning the Color Control clockwise will toast products to a darker color ( ). Turning the Color Control counterclockwise will toast products to a lighter color ( ). Power I/O (On/Off) Switch The Power I/O (on/off) Switch controls power to the entire unit. Operating TQ-400, -800, -1200, and -1800 Series NOTE: TQ-400BA, -800BA, -800HBA, -1800BA, and -1800HBA toasters are designed specifically for toasting one side of a bread product, such as a bun or bagel. These models toast with the cut side facing up.

1. Plug the unit into a properly grounded electrical receptacle

of the correct voltage, size, and plug configuration. See the SPECIFICATIONS section for details.

2. Move the Power I/O (on/off) switch in the I (on) position.

3. Adjust the and/or Controls.

• For two sided toasting, turn the Control and Control clockwise to the highest setting.

• For one sided toasting, turn the Control clockwise to the highest setting and turn the Control counterclockwise to the lowest setting. NOTE: When toasting a single-sided product such as a bun or bagel, place the product with the cut side facing up. Adjust the Control to a light setting, toast two slices of bread product and adjust the and/or Controls as needed.

4. Turn the Color Control fully counterclockwise ( ) while the

toaster heats up. NOTE: Allow approximately 15 to 20 minutes for a warm-up period.

5. After warm-up period, toast two slices of bread product.

Adjust the Color Control if needed.

• If toasted bread product is too dark with the Color Control set on the lightest setting, adjust the and/ or controls as needed. (Allow 15 to 20 minutes for toaster to re-adjust to new setting before resuming operation.)

• If toasted bread product is too light with the Color Control set on the lightest setting, adjust the Color Control as needed. (Allow 15 to 20 minutes for toaster to re-adjust to new setting before resuming operation.) NOTE: To toast moist products such as English Muffins, rye bread or whole wheat, slow the conveyor by turning the Color Control knob to a darker setting (clockwise). IMPORTANT NOTE If the warning light comes on, the unit may be overheating. Turn off and unplug the unit. Refer to the “Daily Cleaning” procedure to clean the cooling fan vents. If the unit does not function properly after cleaning the cooling fan vents, contact an Authorized Service Agent or Hatco for assistance.14 Form No. TQ2M-1121 English OPERATION Power Save Mode All TQ-400, -800, -1200, and -1800 series toasters have a built-in Power Save mode with an indicator light feature. This feature allows the toaster to go into a stand-by mode and reduces power to the heating elements by 50 percent. During Power Save mode, the Power Save button will flash. To activate Power Save mode:

1. Press the Power Save button ( ). The Power Save button

will flash. To deactivate Power Save mode:

1. Press the Power Save button ( ) or turn any knob. The

Power Save button will illuminate and no longer flash. NOTE: Allow a minimum of 2–3 minutes before toasting. Unit is back up to full power within 10 minutes. ColorGuard System All TQ-400, -800, -1200, and -1800 series toasters use a patented ColorGuard sensing system that monitors and automatically adjust conveyor speed during high usage periods to assure toast color uniformity. NOTE: The ColorGuard sensing system is inoperable for approximately ten minutes after any heat adjustments are made. Adjusting the Toast Feed Ramp The toast feed ramp is installed at the factory and can be used in two positions. Automatic Feed Position For automatic feed, the toast feed ramp should be in an upright position. Bread products enter the toaster by placing them on the feed ramp and releasing. Manual Feed Position For manual feed, the toast feed ramp should be in a horizontal position on top of the toaster. Bread products are manually loaded by placing directly on the conveyor belt. Automatic Feed Position Manual Feed Position Toast Feed RampForm No. TQ2M-1121

Conveyor Toasters are designed for maximum durability and performance with minimum maintenance. WARNING ELECTRIC SHOCK HAZARD:

• Turn OFF power switch, unplug power cord, and allow unit to cool before performing maintenance, cleaning, setup, or attempting to clear a jam.

• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.

• Do not steam clean or use excessive water on unit.

• This unit is not “jet-proof” construction. Do not use jet- clean spray to clean this unit.

• Do not clean unit when it is energized or hot.

• Do not allow liquids to spill into unit.

• This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

• Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment. This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350. Daily Cleaning To preserve the finish of the unit, it is recommended that the metal surfaces be wiped daily with a damp cloth. WARNING Submerging or saturating unit with water will damage the unit and void unit warranty. NOTICE Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation. Clean unit daily to avoid malfunctions and maintain sanitary operation.

1. Turn off the unit, unplug the power cord, and allow the unit

2. Remove and empty the crumb tray and the toast collector

pan. a. Wash the crumb tray and the toast collector pan with warm water and a mild detergent. Rinse with water. b. Allow the crumb tray and toast collector pan to air dry, or dry with a soft cloth. CAUTION BURN HAZARD: Do not remove crumb tray for cleaning until toaster is cool.

3. Wipe the exterior surfaces of the toaster with a non-

abrasive, damp cloth.

4. Stubborn stains may be removed with a good stainless

steel cleaner or a non-abrasive cleaner. Hard to reach areas should be cleaned with a small brush and mild soap. NOTE: The conveyor gear motor and conveyor system are permanently lubricated and require no lubrication.

5. Check the cooling fan vents and clean any debris

NOTE: TQ-400, -800, -1200, and -1800 series toasters are equipped with a cooling fan directly below the control panel area. Check/clean the cooling fan vents monthly or anytime the warning light illuminates. For excessive buildup, use a vacuum cleaner to clear the vents. Clogged vents will cause the toaster to overheat and shut down. Cooling Fan Vents Warning Light Cooling Fan Vents (TQ-400 shown)

6. Reinstall the crumb tray and toast collector pan. Refer to

the INSTALLATION section for instructions. Cleaning the Toast Feed Ramp

1. Remove the toast feed ramp by pressing in the two wire

2. Wipe clean with a non-abrasive, damp cloth or soak the

ramp in a mild solution of 1 cup (227 mL) ammonia and 1 gallon (3.785 L) of water.

3. Reinstall the toast feed ramp by aligning the wire spokes

with the holes in the toaster. Cleaning the Bottom Element Reflector The bottom heating element reflector inside the toasting chamber has slots that allow bread crumbs to drop through to the crumb tray. Over an extended period of use, bread crumbs may build up on the reflector and not drop through onto the tray.

1. Turn off the unit, unplug the power cord, and allow the unit

2. Wipe the crumbs onto the crumb tray using a bristle brush.

• To wipe the reflector, place the bristle brush through the conveyor belt and wipe to each side.

3. Perform the “Daily Cleaning” procedure in this section.16

Form No. TQ2M-1121 English Symptom Probable Cause Corrective Action Toast too light. Color Control knob set on a light setting. Turn Color Control knob to a darker setting.Supply voltage to unit is low. Verify the supply voltage to the toaster matches the unit specifications.Toast too dark. Color Control knob set on a dark setting. Turn Color Control knob to a lighter setting.Supply voltage to unit is high. Verify the supply voltage to the toaster matches the unit specifications.Unit takes too long to toast. The first few batches can take longer because the toaster needs time to heat up when initially turned on.Allow toaster to heat up to full operating temperature before inserting bread product (approximately 15–20 minutes).Supply voltage to unit is low. Verify the supply voltage to the toaster matches the unit specifications.Unit toasts on one side only. Toaster is a “buns” only model. (Model contains BA in model name.)Unit is designed to perform in this way.Bottom Heat ( ) or Top Heat ( ) control set too low or in the O position.Turn the or control to a higher setting or to the I position.Heating element defective. Visually check the heating element. With the unit turned on, the heating element should glow red. If the element does not glow, Contact Authorized Service Agent or Hatco for assistance.Toaster trips the circuit breaker or GFCI.Circuit breaker is not sized properly for the toaster. Check circuit breaker for proper sizing.Wiring fault inside toaster. Contact Authorized Service Agent or Hatco for assistance.Toaster conveyor doesn’t move.Bread slices or buns jammed in conveyor track.Turn off unit, wait for unit to cool, and remove bread product jamming the conveyor. TROUBLESHOOTING GUIDE WARNING This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn. WARNING ELECTRIC SHOCK HAZARD: Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, setup, or maintenance. Troubleshooting Questions? If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pull- down menu, and click on “Find A Service Agent”; or contact the Hatco Parts and Service Team at: Telephone: [phone] or 414-671-6350 e-mail: [e-mail] No. TQ2M-1121

OPTIONS AND ACCESSORIES

Security Cover The lockable security cover flips up and down to limit access to the control panel.

1. Remove the crumb tray.

2. Remove the two front screws on the platform above the

3. Position the security cover over the control panel, aligning

the mounting holes on the security cover with the screw holes on the platform.

4. Reinstall the two screws through the security cover and

into the platform. Tighten securely.

5. Reinstall the crumb tray.

Extended Feed Guide The extended feed guide accessory adds 3″ (76 mm) to the feed ramp (not available for TQ-1800 models). Automatic Power Save Mode The optional automatic Power Save mode feature switches to power save mode after 30 minutes of inactivity (not available for TQ-10 models). 30 Amp Cord (TQ-800 Models) An optional 30 Amp cord (NEMA 6-30P plug) is available for 208 volt TQ-800 models only. Receptacles Receptacles are available as accessories for units using NEMA 5-20P, NEMA 6-20P, or NEMA 6-30P plugs. Security Cover Platform Lockable security cover flips up and down. Platform Screw Security Cover18 Form No. TQ2M-1121 English LIMITED WARRANTY WARRANTY, EXCLUSIVE REMEDY: Hatco Corporation (Seller) warrants that the products it manufactures (Products) will be free from defects in materials and workmanship under normal use and service and when stored, maintained, and installed in strict accordance with factory recommendations. Seller’s sole obligation to the person or entity buying the Products directly from Seller (Customer) under this warranty is the repair or replacement by Seller or a Seller-authorized service agency, at Seller’s option, of any Product or any part thereof deemed defective upon Seller’s examination, for a period of: (i) the Warranty Duration from the date of shipment by Seller or (ii) the Warranty Duration from the date of Product registration in accordance with Seller’s written instructions, whichever is later. The “Warranty Duration” shall mean the specific periods set forth below for specific Product components, or, to the extent not listed below, eighteen (18) months. Credit for Products or parts returned with the prior written permission of Seller will be subject to the terms shown on Seller’s material return authorization form. PRODUCTS

OR PARTS RETURNED WITHOUT PRIOR WRITTEN

PERMISSION OF SELLER WILL NOT BE ACCEPTED FOR CREDIT. Expenses incurred by Customer in returning, replacing, or removing the Products will not be reimbursed by Seller. If the defect comes under the terms of the limited warranty, the Products will be repaired or replaced and returned to the Customer and the cost of return freight will be paid by Seller. The remedy of repair or replacement provided for herein is Customer’s exclusive remedy. Any improper use, alteration, repairs, tampering, misapplication, improper installation, application of improper voltage, or any other action or inaction by Customer or others (including the use of any unauthorized service agency) that in Seller’s sole judgment adversely affects the Product shall void this warranty. The warranty expressly provided herein may only be asserted by Customer and may not be asserted by Customer’s customers or other users of the Products; provided, however, that if Customer is an authorized equipment dealer of Seller, Customer may assign the warranty herein to Customer’s customers, subject to all of the limitations of these Terms, and in such case, the warranty shall be exclusively controlled by Seller in accordance with these Terms. THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF NONINFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE EXPRESSLY DISCLAIMED. One (1) Year Parts and Labor PLUS One (1) Additional Year Parts-Only Warranty: Conveyor Toaster Elements (metal sheathed) Drawer Warmer Elements (metal sheathed) Drawer Warmer Drawer Rollers and Slides Food Warmer Elements (metal sheathed) Display Warmer Elements (metal sheathed air heating) Holding Cabinet Elements (metal sheathed air heating) Heated Well Elements — HW, HWB, and HWBI Series (metal sheathed) Two (2) Year Parts and Labor Warranty: Induction Ranges Induction Warmers One (1) Year Replacement Warranty: TPT Pop-Up Toasters One (1) Year Parts and Labor PLUS Four (4) Years Parts-Only Warranty: 3CS and FR Tanks One (1) Year Parts and Labor PLUS Nine (9) Years Parts-Only Warranty: Electric Booster Heater Tanks Gas Booster Heater Tanks Ninety (90) Day Parts-Only Warranty: Replacement Parts Notwithstanding anything herein to the contrary, the limited warranty herein will not cover components in Seller’s sole discretion such as, but not limited to, the following: coated incandescent light bulbs, fluorescent lights, heat lamp bulbs, coated halogen light bulbs, halogen heat lamp bulbs, xenon light bulbs, LED light tubes, glass components, and fuses; Product failure in booster tank, fin tube heat exchanger, or other water heating equipment caused by liming, sediment buildup, chemical attack, or freezing. WARRANTY REGISTRATION INSTRUCTIONS: Product registration must be submitted within 90 days from the date of shipment from our factory to qualify for additional coverage. Registration may be submitted through the form on Seller’s website, through the form accessible through the QR code on the Product (where available), or by calling Customer Service with the required information at: 800-558-0607 or 414-671-6350. LIMITATION OF LIABILITY: SELLER WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY,

OR SPECIAL DAMAGES, INCLUDING WITHOUT LIMITATION

ANY LOST PROFITS, COSTS OF SUBSTITUTE PRODUCTS, OR LABOR COSTS ARISING FROM THE SALE, USE, OR INSTALLATION OF THE PRODUCTS, FROM THE

PRODUCTS BEING INCORPORATED INTO OR BECOMING

A COMPONENT OF ANOTHER PRODUCT, OR FROM ANY

OF ESSENTIAL PURPOSE OF THE LIMITED REMEDY SPECIFIED IN THESE TERMS. Seller reserves the right to update these Terms at any time, at its sole discretion, which become binding upon the date of publishing. For the most current version of our full Terms of Sale, see our website at: https://www.hatcocorp.com/terms-of-saleFormulaire n° TQ2M-1121