BISZ300PFT - Gas barbecue Napoleon - Free user manual and instructions

USER MANUAL BISZ300PFT Napoleon

This gas grill must be used only outdoors in a well-ventilated space and must not be used inside a building, garage, screened-in porch, gazebo or any other enclosed area.

NAPOLEON

APPLY SERIAL NUMBER LABEL FROM CARTON Serial No. XXXXXXXXXXXXXX MODEL NO.

3D technical illustration of a mechanical device with mounting base and clamping mechanism (no text or symbols)

DO NOT DISCARD

BISZ300 INFRARED BISB245 SIDE BURNER

DANGER

IF YOU SMELL GAS:

• Shut off gas to the appliance.
• Extinguish any open flame.
• Open lid.
• If odor continues, keep away from the appliance and immediately call your gas supplier or fire department.

WARNING

Do not try to light this appliance without reading the "LIGHTING" instructions section of this manual.

Do not store or use gasoline or other flammable liquids or vapors in the vicinity of this or any other appliance. An L.P. cylinder not connected for use must not be stored in the vicinity of this or any other appliance. If the information in these instructions is not followed exactly, a fire or explosion may result, causing property damage, personal injury or death.

Notice to Installer: Leave these instructions with the grill owner for future reference.

N415-0207 JAN 18.16

Napoleon Group of Companies

214 Bayview Dr., Barrie, Ontario, Canada L4N 4Y8

Phone: [phone] Fax: [phone]

www.napoleongrills.com

Customer Solutions: 1-866-820-8686 or [e-mail]

www.napoleongrills.com

All NAPOLEON gas grills are manufactured under the strict Standard of the world recognized ISO 9001-2008 Quality Assurance Certificate.

NAPOLEON products are designed with superior components and materials, and are assembled by trained craftsmen who take great pride in their work. The burner and valve assembly are leak tested and test-fired at a quality test station. This grill has been thoroughly inspected by a qualified technician before packaging and shipping to ensure that you, the customer, receive the quality product you expect from NAPOLEON.

Napoleon Gas Grill President's Limited Lifetime Warranty

NAPOLEON warrants that components in your new NAPOLEON product will be free from defects in material and workmanship from the date of purchase, for the following period:

Aluminum castings / stainless steel base Lifetime

Stainless steel lid Lifetime

Porcelain enamel lid Lifetime

Stainless steel cooking grids Lifetime

Stainless steel tube burners 10 years

Stainless steel sear plates 5 years

Porcelain-enameled cast iron cooking grids 5 years

Stainless steel infrared rotisserie burner 5 years

Ceramic infrared rotisserie burner (excluding screen) 3 years

Ceramic infrared bottom or side burners (excluding screen) 2 years

All other parts 2 years

plus5 indicates a period of extended warranty coverage whereby the replacement part will be made available to the consumer for an additional 5 years at 50% of the current retail price. Accessories and bonus items are not covered by this warranty.

Conditions and Limitations

NAPOLEON warrants its products against manufacturing defects to the original purchaser only, provided that the purchase was made through an authorized NAPOLEON dealer and is subject to the following conditions and limitations:

This factory warranty is non-transferable and may not be extended what-so-ever by any of our representatives. The gas grill must be installed by a licensed, authorized service technician or contractor. Installation must be done in accordance with the installation instructions included with the product and all local and national building and fire codes.

This limited warranty does not cover damages caused by misuse, lack of maintenance, grease fires, hostile environments, accident, alterations, abuse or neglect and parts installed from other manufacturers will nullify this warranty. Discoloration to plastic parts from chemical cleaners or UV exposure is not covered by this warranty.

This limited warranty further does not cover any scratches, dents, painted finishes, corrosion or discoloring by heat, abrasive and chemical cleaners, nor chipping on porcelain enamel parts, nor any components used in the installation of the gas grill.

Should deterioration of parts occur to the degree of non-performance (rusted through or burnt through) within the duration of the warranted coverage, a replacement part will be provided.

After the first year, with respect to this President's Limited Lifetime Warranty NAPOLEON may, at its discretion, fully discharge all obligations with respect to this warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective part(s).

NAPOLEON will not be responsible for the installation, labor or any other costs or expenses related to the re-installation of a warranted part, and such expenses are not covered by this warranty.

Notwithstanding any provision contained in this President's Limited Lifetime Warranty NAPOLEON's responsibility under this warranty is defined as above and it shall not in any event extend to any incidental, consequential, or indirect damages.

This warranty defines the obligation and liability of NAPOLEON with respect to the NAPOLEON gas grill and any other warranties expressed or implied with respect to this product, its components or accessories are excluded.

NAPOLEON neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product.

NAPOLEON will not be responsible for: over firing, blow outs caused by environmental conditions such as strong winds, or inadequate ventilation,

Any damages to the gas grill due to weather damage, hail, rough handling, damaging chemicals or cleaners will not be the responsibility of NAPOLEON.

The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from NAPOLEON.

NAPOLEON reserves the right to have its representative inspect any product or part prior to honoring any warranty claim.

NAPOLEON shall not be liable for any transportation charges, labor costs, or export duties.

WARNING! Failure to follow these instructions could result in property damage, personal injury or death. Read and follow all warnings and instructions in this manual prior to operating grill.

Safe Operating Practices

- This gas grill must be assembled exactly according to the instructions in the manual. If the grill was store assembled, you must review the assembly instructions to confirm correct assembly and perform the required leak tests before operating the grill.

- Read the entire instruction manual before operating the gas grill.

- This gas grill must be used only outdoors in a well-ventilated space and must not be used inside a building, garage, screened-in porch, gazebo or any other enclosed area.

- This gas grill must not be installed in or on recreational vehicles and/or boats.

- Do not locate unit in windy settings. High winds adversely affect the cooking performance of the gas grill.

- Under no circumstances should this gas grill be modified.

- Do not operate unit under overhead combustible construction.

- Maintain proper clearance to combustibles (16" (410mm) to rear of unit, 7" (178mm) to sides). Additional clearance of 24" (610mm) is recommended near vinyl siding or panes of glass.

- Gas must be turned off at the propane cylinder or at the natural gas supply valve when the gas grill is not in use.

- Do not attempt to use a cylinder that is not equipped with a QCC1 type connection.

- When the propane cylinder is connected to the appliance, the gas grill and cylinder must be stored outdoors in a well-ventilated space.

- When the gas grill is to be stored indoors, the connection between the propane cylinder and the gas grill must be disconnected and the cylinder removed and stored outdoors in a well ventilated space out of reach of children. Disconnected cylinders must not be stored in a building, garage or any other enclosed area. Natural gas units must be disconnected from the supply when being stored indoors.

- Inspect the fuel supply hose before each use. If there is evidence of excessive abrasion or wear or the hose is cut, it must be replaced prior to using the gas grill with a replacement pressure regulator and hose assembly specified by the grill manufacturer.

- Do not route hose underneath drip pan - proper hose clearance to bottom of unit must be maintained.

- Hose must not run behind the front leg. It must run around the front side of leg (if applicable).

- Leak test the unit before initial use, annually, and whenever any gas components are replaced.

- Follow lighting instructions carefully when operating grill.

- Burner controls must be off when turning supply cylinder valve on.

- The lid is to be closed during the gas grill preheating period on all models except the BISZ300NFT/PFT and the built-in side burner BISB245.

- The BISZ300NFT/PFT and the built-in side burner BISB245 are supplied with a flat cover for storage and protection from the elements. Never place this cover on the grill while hot or operating. Allow grill to cool completely before covering.

- Adults and especially children should be alerted to the hazards of high surface temperatures. Young children should be supervised near the gas grill.

- Do not leave grill unattended when operating.

- Do not light burners with lid closed.

- Do not operate rear burner with main burners operating.

- Do not move grill when hot or operating.

- Do not use condiment tray to store lighters, matches or any other combustibles.

- Keep any electrical supply cord and fuel supply hose away from any heated surfaces.

- Ensure sear plates are positioned properly according to sear plate installation instructions. The holes must be towards the front of the gas grill (if applicable).

- Clean grease tray and sear plates regularly to avoid build-up, which could lead to grease fires.

- Remove warming rack before lighting rear burner. The extreme heat will damage the warming rack.

- Inspect infrared burner venturi tube for spider webs and other obstructions periodically. Clean the tubes completely if you find any such obstructions.

- Do not allow cold water (rain, sprinkler, hose, etc.) to come in contact with heated unit. A large temperature differential can cause chipping in the porcelain.

- Do not allow cold water (rain, sprinkler, hose, etc.) to come in contact with ceramic burners.

- Do not use a pressure washer to clean any part of the unit.

General Information

This gas barbecue is CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS, CSA 1.6a-2006 AND ANSI Z21.58a -2006 RESPECTIVELY FOR outdoor gas grills and should be installed TO CONFORM WITH LOCAL CODES. In the absence of local codes, the installation must conform with either ANSI Z223.1 / NFPA 54, Natural Gas and Propane Installation code, CSA B149.1 or Propane Storage and Handling Code, B149.2.

If a rotisserie motor is used, it must be electrically grounded in accordance with local codes or, in absence of local codes, with the current CSA C22.1 Canadian electrical code in Canada or the National Electrical Code, ANSI/NFPA 70 in the United States.

California Proposition 65: The burning of gas fuel creates by-products, some of which are on the list as substances known by the State of California to cause cancer or reproductive harm. When cooking with gas, always ensure adequate ventilation to the unit, to minimize exposure to such substances.

Propane Cylinder Specifications

WARNING! If these instructions are not followed exactly, a fire causing death or serious injury may occur.

A dented or rusty cylinder may be hazardous and should be checked by your propane supplier. Never use a cylinder with a damaged valve. Use only a propane supply cylinder constructed and marked in accordance with the specifications for LP-gas cylinders of the National Standard of Canada, CAN/CSA-b339, Cylinders, Spheres and Tubes for Transportation of Dangerous Goods; and Commission, as applicable or the Specifications for LP-Gas Cylinders of the U.S. Department of Transportation (D.O.T.). This appliance has been designed for use with a 20 lb. (9.1 kg) size propane cylinder only (not supplied).

The propane cylinder must be provided with a cylinder connection device compatible with the connection for outdoor cooking appliances. The propane cylinder must be provided with a shut-off valve terminating in a propane cylinder valve type QCC1, and a safety relief device having direct communication with the vapor space of the cylinder. The cylinder supply system must be arranged for vapor withdrawal and the cylinder shall include a collar to protect the cylinder valve. The cylinder shall incorporate a listed OPD (overfill protection device). Do not store a spare LP-gas cylinder under or near this appliance. Never fill the cylinder beyond 80 percent full.

The outdoor cooking gas appliance and its individual shutoff valve must be disconnected from the gas supply piping system during an pressure testing of that system at test pressures in excess of 0.5 psi (3.5 kPa).

The outdoor cooking gas appliance must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 psi (3.5 kPa).

Gas Hook-Up Instructions

WARNING! This grill is designed for non-combustible enclosures only, and must be installed and serviced by a qualified installer to local codes.

WARNING! Cabinet frame and cabinet must be made from non-combustible material.

Built In Propane Gas Hook-Up: The piping up to the gas grill is the responsibility of the installer and piping should be located as shown in the built-in instructions. Do not use hose to connect the unit. It must be connected with rigid pipe, copper tube or an approved flexible metal connector. The installation must comply with CAN B149.1 Natural Gas and Propane installation code in Canada, or to the National Fuel Gas code, ANSI Z223.1 in the United States. The minimum recommended piping size is NPS 1/2" for rigid pipe, and 1/2" OD for copper tubing (based on a 20 ft. run). Longer runs may require larger sizes to conform with local codes or to conform with CAN B149.1. Propane Gas Installation Code in Canada or to the National Fuel Gas Code, ANSI Z223.1 in the United States. A flexible metal connector is included to simplify the installation of the unit. Connect this connector to the 3/8" flare fitting on the end of the manifold. Connect the other end of the connector to the gas piping. Ensure that the connector does not pass through a wall, floor, ceiling or partition, and is protected from damage. Do not use hose to connect the unit. For the BISZ300, the gas supply must be connected to the 3/8" flare elbow fitting located under the right hand side of the control panel. For the BISB245, the gas supply must be connected to the 3/8" flare fitting located under the center of the control panel. If installing a side burner, a separate line must be branched off to the side burner unit and enter the side burner opening at the specified location. If the enclosure is to house a propane cylinder, the tank portion of the enclosure must be ventilated according to local codes, and must not have communication with the cavity used to enclose the gas grill. A propane tank can not be stored below the gas grill.

Propane Enclosure

OPENING A 5" (127 mm) MAXIMUM 34" (864 mm) RECOMMENDED OPENING B 5" (127 mm) MAXIMUM 2" (51 mm) MINIMUM PARTITION TO ISOLATE CYLINDER FROM GRILL 1" (25.4 mm) MAXIMUM NON LOCKING DOOR

CYLINDER SIZE OPENING A AREA OPENING B AREA
20 lb (9.1 kg)	20 in ^2 (130 cm^2) 10 in ^2 (65 cm^2)
30 lb (13.6 kg)	30 in ^2 (195 cm^2) 15 in ^2 (100 cm^2)

Built In Natural Gas Hook-Up: The piping up to the gas grill is the responsibility of the installer and piping should be located as shown in the built-in instructions. Do not use hose to connect the unit. It must be connected with rigid pipe, copper tube or an approved flexible metal connector. The installation must comply with CAN B149.1 Natural Gas and Propane Installation Code in Canada, or to the National Fuel Gas Code, ANSI Z223.1 in the United States. The minimum recommended piping size is NPS 1/2" for rigid pipe, and 5/8" OD for copper tubing (based on a 20 ft run). Longer runs may require larger sizes to conform with local codes or to conform with CAN B149.1. Natural Gas Installation Code in Canada or to the National Fuel Gas Code, ANSI Z223.1 in the United States. A flexible metal connector is included to simplify the installation of the unit. Connect this connector to the 3/8" flare fitting on the end of the manifold. Connect the other end of the connector to the gas piping. Ensure that the connector does not pass through a wall, floor, ceiling or partition, and is protected from damage. For the BISZ300, the gas supply must be connected to the 3/8" flare elbow fitting located under the right hand side of the control panel. For the BISB245, the gas supply must be connected to the 3/8" flare fitting located on the inlet side of the included regulator. The included regulator must be used with the appliance.

IMPORTANT! Built in units are supplied with a drip pan which holds only a minimal amount of grease. To prevent grease fires, the pan must be cleaned after each use.

Leak Testing Instructions

WARNING! A leak test must be performed annually and each time a cylinder is hooked up or if a part of the gas system is replaced.

WARNING! Never use an open flame to check for gas leaks. Be certain no sparks or open flames are in the area while you check for leaks. Sparks or open flames will result in a fire or explosion, damage to property, serious bodily injury, or death.

Leak testing: This must be done before initial use, annually, and whenever any gas components are replaced or serviced. Do not smoke while performing this test, and remove all sources of ignition. See Leak Testing Diagram for areas to check. Turn all burner controls to the off position. Turn gas supply valve on.

Brush a half-and-half solution of liquid soap and water onto all joints and connections of the regulator, hose, manifolds and valves.

Bubbles will indicate a gas leak. Either tighten the loose joint or have the part replaced with one recommended by the Napoleon Customer Solutions department and have the grill inspected by a certified gas installer.

If the leak cannot be stopped, immediately shut off the gas supply, disconnect it, and have the grill inspected by a certified gas installer or dealer. Do not use the grill until the leak has been corrected.

Lighting Instructions

BISZ300NSS/PSS

Off Position

WARNING! Open lid / Remove Cover

WARNING! Ensure all burner controls are in the off position. Slowly turn on the gas supply valve.

Main Burner Lighting

1. Open lid / Remove Cover
2. Turn either left or right infrared burner control to high position.
3. Press and hold igniter button until burner lights, or light by match.
4. If ignition is not immediate, turn burner control off. Wait 5 minutes. Repeat.

Igniter Left Burner Right Burner Lighting Hole

BISB245

Off Position

WARNING! Remove Cover

WARNING! Ensure all burner controls are in the off position. Slowly turn on the gas supply valve.

Main Burner Lighting

1. Remove Cover
2. Turn front or rear burner control to high.
3. Press and hold igniter button until burner lights, or light by match.
4. If ignition is not immediate, turn burner control off. Wait 5 minutes. Repeat.

Simple 3D rendering of a rectangular plate with two side handles (no text or symbols)

Igniter Front Burner Rear Burner

Cooking Instructions

Initial Lighting: When lit for the first time, the gas grill emits a slight odor. This is a normal temporary condition caused by the "burn-in" of internal paints and lubricants used in the manufacturing process and does not occur again. Simply run the main burners on high for approximately one-half hour.

Infrared Main Burner Use (If Equipped): Follow the Infrared Burner Ignition procedures and operate on high for 5 minutes with the lid closed or until the ceramic burners glow red. Place food on the grill(s) and cook according to times listed in the Infrared Grilling Chart. Depending upon your taste, continue cooking over infrared burners on high, medium, or low, turning food frequently, or place food over unlit burners, close lid, and allow the oven temperature to slowly finish cooking your food.

CAUTION! Due to the intense heat the infrared burners provide, food left unattended over burners will burn quickly. Keep the lid open when cooking with the infrared burners set to high. The intense heat ensures adequate searing temperatures even with the lid open. This also allows observation of the food to prevent burning.

Side Burner Use (if equipped): The side burner can be used like any stove top burner, for gravies, soups etc. For best performance, the gas grill should be located with the side burner protected from the wind.

WARNING! Never grill food directly on the side burner grate. It is designed for use with pots and pans only.

Infrared Heat

Most people don't realize that the heat source we are most familiar with, our sun, warms the earth using mainly infrared energy. This is a form of electro-magnetic energy with a wavelength just greater than the red end of the visible light spectrum but less than a radio wave. This energy was discovered in 1800 by Sir William Herschel who dispersed sunlight into its component colors using a prism. He showed that most of the heat in the beam fell into the spectral region just beyond the red end of the spectrum, where no visible light existed. Most materials readily absorb infrared energy in a wide range of wavelengths, causing an increase in its temperature. The same phenomenon causes us to feel warmth when we are exposed to sunlight. The infrared rays from the sun travel through the vacuum of space, through the atmosphere, and penetrate our skin. This causes increased molecular activity in the skin, which creates internal friction and generates heat, allowing us to feel warmth.

Foods cooked over infrared heat sources are heated by the same principle. Charcoal grilling is our most familiar choice for infrared cooking. The glowing briquettes emit infrared energy to the food being cooked with very little drying effect. Any juices or oils that escape from the food drip onto the charcoal and vaporize into smoke giving the food its delicious grilled taste. The Napoleon infrared burner cooks in the same way. In each burner, 10,000 ports – each with its own tiny flame – cause the surface of the ceramic tile to glow red. This glow emits the same type of infrared heat to the food as charcoal, without its hassle or mess. Infrared burners also provide a more consistently heated area that is far easier to regulate than a charcoal fire. For instant searing, the burners can be set to high, yet they can also be turned down for slower cooking. We all know how difficult that is on a charcoal fire. Traditional gas burners heat the food in a different way. The air surrounding the burner is heated by the combustion process and then rises to the food being cooked. This generates lower grill temperatures that are ideal for more delicate cuisine such as seafood or vegetables, whereas Napoleon's infrared burners produce searing heat for juicier, tastier steaks, hamburgers and other meats. For cooking times and tips refer to the Infrared Grilling Chart.

Infrared Grilling Chart

Food Control Setting Cooking Time Helpful Suggestions
Steak1 in. (2.54cm) thick	High setting 2 min. each side.High setting 2 min. each side then medium setting.High setting 2 min. each side then medium setting.	4 min. – Rare6 min. – Medium8 min. – Well done	When selecting meat for grilling, ask for marbled fat distribution. The fat acts as a natural tenderizer while cooking and keeps it moist and juicy.
Hamburger1/2 in. (1.27cm) thick	High setting 2 min. each side.High setting 2 1/2 min. each side.High setting 3 min. each side.	4 min. – Rare5 min. – Medium6 min. – Well done	Preparing hamburgers to order is made easier by varying the thickness of your patties. To add an exotic taste to your meat, try adding hickory-flavored woodchips to Napoleon's woodchip smoker.
Chicken pieces High setting 2 min. each side.then medium-low to low setting.		20-25 min. The joint connecting the thigh and the leg from the skinless side should be sliced 3/4 of the way though for the meat to lay flatter on the grill. This helps it to cook faster and more evenly. To add a trademark taste to your cooking, try adding mesquite-flavoured woodchips to your Napoleon woodchip smoker, optional accessory.
Pork chops Medium 6 min. per side Trim off the excess fat before			grilling. Choose thicker chops for more tender results.
Spare ribs High setting for 5 minuteslow to finish		20 min. per side turn often	Choose ribs that are lean and meaty. Grill until meat easily pulls away from the bone.
Lamb chops High setting for 5 minutesmedium to finish		15 min. per side Trim off the excess fat before grilling. Choose extra thick chops for more tender results.
Hot dogs Medium - Low 4-6 min. Select the larger size			wieners. Slit the skin lengthwise before grilling.

Cleaning Instructions

WARNING! Always wear protective gloves and safety glasses when servicing your grill.

WARNING! To avoid the possibility of burns, maintenance should be done only when the grill is cool. Avoid unprotected contact with hot surfaces. Ensure all burners are turned off. Clean grill in an area where cleaning solutions will not harm decks, lawns, or patios. Do not use oven cleaner to clean any part of this gas grill. Do not use a self-cleaning oven to clean cooking grids or any other parts of the gas grill. Barbecue sauce and salt can be corrosive and will cause rapid deterioration of the gas grill components unless cleaned regularly.

Note: Stainless steel tends to oxidize or stain in the presence of chlorides and sulfides, particularly in coastal areas and other harsh environments, such as the warm, highly humid atmosphere around pools and hot tubs. These stains could be perceived as rust, but can be easily removed or prevented. To provide stain prevention and removal, wash all stainless steel and chrome surfaces every 3-4 weeks or as often as required with fresh water and/or stainless steel cleaner.

Grids And Warming Rack: The grids and warming rack are best cleaned with a brass wire brush during the pre-heating period. Steel wool can be used for stubborn stains. It is normal that stainless grids (if equipped) will discolor permanently from regular usage due to the high temperature of the cooking surface.

Control Panel: The control panel text is printed directly on the stainless steel and with proper maintenance will remain dark and legible. To clean the panel, use only warm soapy water or stainless steel cleaner available from your Napoleon dealer. Never apply abrasive cleaners on any stainless surfaces, especially the printed portion of the control panel or the printing will gradually rub off.

Infrared Burners: Because of the high intensity of the infrared burner, most drippings and food particles that fall onto the burner surface are immediately incinerated. However, some debris and residue may remain. To remove this residue after cooking, operate the grill on high for 5-10 minutes. Do not clean the ceramic tile with a wire brush.

Drip Pan: Accumulated grease is a fire hazard. Clean the drip pan frequently to avoid grease buildup. Grease and excess drippings pass through to the drip pan, located beneath the gas grill and accumulate. To clean, slide the drip pan free of the grill. Never line the drip pan with aluminum foil, sand or any other material as this could prevent the grease from flowing properly. The pan should be scraped out with a putty knife or scraper.

CAUTION! Ensure drip pan is empty and clean before transporting grill in vertical position.

Cleaning Inside The Gas Grill : Remove the cooking grids. Use a brass wire brush to clean loose debris from casting sides and underneath the lid. Brush all debris from inside the gas grill into the removable drip pan.

Cleaning The Outer Grill Surface: Do not use abrasive cleaners or steel wool on any painted, porcelain or stainless steel parts of your Napoleon Grill. Doing so will scratch the finish. Exterior grill surfaces should be cleaned with warm soapy water while the metal is still warm to the touch. To clean stainless surfaces, use a stainless steel or a non-abrasive cleaner. Always wipe in the direction of the grain. Over time, stainless steel parts discolor when heated, usually to a golden or brown hue. This discoloration is normal and does not affect the performance of the grill. Porcelain enamel components must be handled with additional care. The baked-on enamel finish is glass-like, and will chip if struck. Touch-up enamel is available from your Napoleon Grill dealer.

Maintenance Instructions

We recommend this gas grill be thoroughly inspected and serviced annually by a qualified service person. At all times keep the gas grill area free from combustible materials, gasoline and other flammable vapors and liquids. Do not obstruct the flow of ventilation and combustion air. Keep the cylinder enclosure ventilation openings (located on the cart sides and at the front and back of the bottom shelf) free and clear from debris.

WARNING! Always wear protective gloves and safety glasses when cleaning your grill.

WARNING! Turn off the gas at the source and disconnect the unit before servicing. To avoid the possibility of burns, maintenance should be done only when the grill is cool. A leak test must be performed annually and whenever any component of the gas train is replaced or gas smell is present.

Aluminum Castings: Clean castings periodically with warm soapy water. Aluminum will not rust, but high temperatures and weathering can cause oxidation to occur on aluminum surfaces. This appears as white spots on the castings. To refinish these areas, clean first and sand lightly with fine sandpaper. Wipe the surface to remove any residue and paint with high temperature barbecue paint. Protect surrounding areas from over-spray. Follow the manufacture's directions for curing.

Protection Of Infrared Burners: The infrared burners of your grill are designed to provide a long service life, though care must taken to prevent cracking of their ceramic surfaces. Fractures will cause the burners to malfunction. The following provides a few of the causes of cracks and the steps you can take to avoid them. Damage caused by failure to follow these steps is not covered by your grill warranty.

1. Impact with hard objects - Never allow hard objects to strike the ceramic. Take care when inserting or removing cooking grates and accessories into or from the grill.
2. Contact with water or other liquids - Cold liquids contacting the hot ceramic surfaces can cause them to break. Never throw water into the grill to douse a flame. If the ceramic or interior of a burner becomes wet while not in use, later operation of the burner can create steam, which can produce sufficient pressure to crack the ceramic. Repeated soaking of the ceramic can also cause it to swell and expand. This expansion causes undue pressure on the ceramic that can cause it to crack and crumble.
   i) Never throw water into the grill to control flare-ups. ii) Do not attempt to operate the infrared burners in open air while raining.
   iii) If you find standing water in your grill (because of exposure to rainfall, sprinklers, etc.), inspect the ceramic for evidence of possible watersoaking. If the ceramic appears to be wet, remove the burner from the grill. Turn it upside down to drain the excess water and bring indoors to dry thoroughly.
3. Impaired ventilation of hot air from the grill - For the burners to function properly, hot air must have a way to escape the grill. If the hot air is not allowed to escape, the burners can become deprived of oxygen causing them to back-flash. If this occurs repeatedly, the ceramic could crack. Never cover more than 75% of the cooking surface with solid metal (i.e., griddle or large pan).
4. Incorrect cleaning - Do not clean the ceramic tile with a wire brush. If debris is collecting on your burner, light the burner and operate on high for 5 minutes with the lid open, allowing debris to burn off.

3D diagram of a mechanical device with grid-patterned top panel and labeled RE component (no text or symbols on the device itself)

REPLACEMENT SCREEN N565-0002

CAUTION! Beware of Spiders

Spiders and insects are attracted to the smell of propane and natural gas. The nest or web will cause the burner to burn with a soft yellow or orange flame or cause a fire (flashback) at the air shutter beneath the control panel. To clean the inside of the burner, remove the cap and use a soft wire brush to remove any debris from the burner ports. Do not enlarge the ports. The burner caps are porcelain enamel and can be cleaned with warm soapy water, rinse and dry thoroughly before re-installing.

Proper Flame Pattern BISB245

Yellow Light Blue Dark Blue

BISZ300

CAUTION! Beware of Spiders

Spiders and insects are attracted to the smell of propane and natural gas. The nest or web will cause the burner to burn with a soft yellow or orange flame or cause a fire (flashback) at the air shutter underneath the control panel. To clean the inside of the burner, it must be removed from the gas grill. Lift the back of the burner upwards to remove. Use a flexible venturi tube cleaning brush to clean out the inside of the burner. Shake any loose debris out of the burner, through the gas inlet. Check also that the valve orifices are clean. Do not enlarge the orifices. Re-install the burner.

WARNING! When reinstalling the burner after cleaning it is very important that the valve/orifice enters the burner tube before lighting your gas grill. If the valve is not inside the burner tube a fire or explosion could occur.

Mechanical assembly diagram showing a motor and gear assembly (no text or labels)

Troubleshooting

Problem Possible Causes Solution
Low heat / Low flame when valve turned to high.	For propane - improper lighting procedure.For natural gas - undersized supply line.For both gases - improper preheating.	Ensure lighting procedure is followed carefully. All gas grill valves must be in the off position when the tank valve is turned on. Turn tank on slowly to allow pressure to equalize. See lighting instructions.Pipe must be sized according to installation code.Preheat grill with both main burners on high for 10 to 15 minutes.
Excessive flare-ups/uneven heat.	Sear plates installed incorrectly.Improper preheating.Excessive grease and ash build on sear plates and in drip pan.	Ensure sear plates are installed with the holes towards the front and the slots on the bottom. See assembly instructions.Preheat grill with both main burners on high for 10 to 15 minutes.Clean sear plates and drip pan regularly. Do not line pan with aluminum foil. Refer to cleaning instructions.
Burners burn with yellow flame, accompanied by the smell of gas.	Possible spider web or other debris, or improper air shutter adjustment.	Thoroughly clean burner by removing. See general maintenance instructions. Open air shutter slightly according to combustion air adjustment instructions. (This must be done by a qualified gas installer.)
Burner will not light with the igniter, but will light with a match.	Dead battery / or installed incorrectly.Loose electrode wire.Wrong replacement igniter.Improper gap at electrode tip.Lifting flames on burner.	Replace with heavy duty ‘AAA’ battery.Check that electrode wire is firmly pushed onto the terminal on the back of the igniter.One spark systems must use a one spark igniter.Ensure that the collector box is tight and the gap between the electrode end and the collector box is between 1/8” - 3/16” (3mm-5mm). The gap can be adjusted by bending the box in or out.Close air shutter slightly - see previous problem.
“Paint” appears to be peeling inside lid or hood.	Grease build-up on inside surfaces.	This is not a defect. The finish on the lid and hood is porcelain, and will not peel. The peeling is caused by hardened grease, which dries into paint-like shards, that will flake off. Regular cleaning will prevent this. See cleaning instructions.
Burner output on “high” setting is too low. (Rumbling noise and fluttering blue flame at burner surface.)	Lack of gas.Supply hose is pinched.Dirty or clogged orifice.Spider webs or other matter in venturi tube.Cracked ceramic tile.	Check gas level in propane cylinder.Reposition supply hose as necessary.Clean burner orifice.Clean out venturi tube.Order replacement burner from your Authorized Napoleon dealer.
Infrared burner flashes back (during operation the burner abruptly makes a loud “whoosh” sound, followed by a continuous blow-torch type sound and grows dim.)	Ceramic tiles overloaded with grease drippings and build-up. Ports are clogged.Burner overheated due to inadequate ventilation (too much grill surface covered by griddle or pan.)Cracked ceramic tile.Leaking gasket surrounding the ceramic tile, or a weld failure in the burner housing.	Turn burner off and allow to cool for at least two minutes. Relight burner and burn on high for at least five minutes or until the ceramic tiles are evenly glowing red.Ensure that no more than 75% of the grill surface is covered by objects or accessories. Turn burner off and allow to cool for at least two minutes, then relight.Allow burner to cool and inspect very closely for cracks. If any cracks are found, contact your authorized Napoleon dealer to order a replacement burner assembly.Contact your authorized Napoleon dealer for instructions on ordering a replacement burner assembly.

KEEP YOUR RECEIPT AS PROOF OF PURCHASE TO VALIDATE YOUR WARRANTY.

Ordering Replacement Parts

Warranty Information

MODEL:

DATE OF PURCHASE: ____

SERIAL NUMBER: ____

(Record information here for easy reference)

Before contacting the Customer Solutions Department, check the Napoleon Grills Website for more extensive cleaning, maintenance, troubleshooting and parts replacement instructions at www.napoleongrills.com. Contact the factory directly for replacement parts and warranty claims. Our Customer Solutions Department is available between 9 AM and 5 PM (Eastern Standard Time) at 1-866-820-8686, fax at 1-705-727-4282 or e-mail [e-mail]. To process a claim, we must be provided with the following information:

1. Model and serial number of the unit.
2. Part number and description.
3. A concise description of the problem ('broken' is not sufficient).
4. Proof of purchase (photocopy of the invoice).

In some cases the Customer Solutions Representative could request to have the parts returned to the factory for inspection before providing replacement parts. These parts must be shipped prepaid to the attention of the Customer Solutions Department with the following information enclosed:

1. Model and serial number of the unit.
2. A concise description of the problem ('broken' is not sufficient).
3. Proof of purchase (photocopy of the invoice).
4. Return Authorization Number - provided by the Customer Solutions Representative.

Before contacting Customer Solutions Representative, please note that the following items are not covered by the warranty:

• Costs for transportation, brokerage or export duties.
• Labor costs for removal and reinstallation.
• Costs for service calls to diagnose problems.
• Discoloration of stainless steel parts.
- Part failure due to lack of cleaning and maintenance, or use of improper cleaners (oven cleaner or other harsh chemicals).

3D technical illustration of a mechanical device with mounting base and control panel (no text or symbols)

NE PAS JETER

BISZ300 INFRARED BISB245 SIDE BURNER

DANGER

SI VOUS DÉTECTEZ UNE ODEUR DE GAZ :

Napoleon Group of Companies

214 Bayview Dr., Barrie, Ontario, Canada L4N 4Y8

Phone: [phone] Fax: [phone]

www.napoleongrills.com

Customer Solutions: 1-866-820-8686 or [e-mail]

www.napoleongrills.com

Simple 3D rendering of a rectangular plate with two curved slots (no text or symbols)

3D diagram of a solar panel assembly with an arrow indicating direction (no text or symbols)

Écrans de rechange N565-0002

Mechanical assembly diagram showing a rotating component with no visible text or symbols

Guide De Dépannage

CAUTION! During unpacking and assembly we recommended you wear work gloves and safety glasses for your protection. Although we make every effort to make the assembly process as problem free and safe as possible, it is characteristic of fabricated steel parts that the edges and corners might be sharp and could cause cuts if handled incorrectly.

WARNING! Construction materials and masonry dust may cause surface damage to units and accessories. The best option is to install components after all construction has been completed and the jobsite has been thoroughly cleaned. If the components must be installed prior to the construction being completed, then exposed surfaces need to be covered to prevent corrosion. All surfaces must be cleaned when construction is completed. Do not use murlatic acid to clean masonry materials from any surfaces. The lime contained in some construction materials is extremely corrosive. During its curing period, (1 - 2 months) it is recommended that a stainless steel polish or wax (car wax is acceptable) be applied to prevent direct contact of the lime materials.

1. Remove all cart panels, hardware, and grill head from carton. Raise lid and remove any components packed inside. Use the parts list to ensure all necessary parts are included.
2. Do not destroy packaging until the grill has been fully assembled and operates to your satisfaction.
3. Assemble the grill where it is to be used, lay down cardboard or a towel to protect parts from being lost or damaged while assembling.
4. Most stainless steel parts are supplied with a protective plastic coating that must be removed prior to using the grill. The protective coating has been removed from some of the parts during the manufacturing process and may have left behind a residue that can be perceived as scratches or blemishes. To remove the residue, vigorously wipe the stainless steel in the same direction as the grain.
5. Follow all instructions in the order that they are laid out in this manual.
6. Two people are required to lift the grill head onto the assembled cart.

If you have any questions about assembly or grill operation, or if there are damaged or missing parts please call our Customer Solutions Department at 1-866-820-8686 between 9 AM and 5 PM (Eastern Standard Time).

Pour Commencer

TOOLS REQUIRED FOR ASSEMBLY (tools not included)

OUTILS REQUIS POUR L'ASSEMBLAGE (outils non inclus)

3/8" (10 mm)

www.napoleongrills.com

Built-In Unit Opening Dimensions

OPENING DIMENSIONS/DIMENSIONS DE L'OUVERTURE

MODEL/MODÈLE W D H
BISZ300 20 1/8" (511mm)	20 5/8" (524mm) 9 5	/8" (244mm)
BISB245 20 1/8" (511mm)	20 5/8" (524mm) 8 7	/8" (225mm)

OUTDOOR GFI ELECTRICAL OUTLET RECOMMENDED - LOCATE ON SAME SIDE OF GRILL AS ROTISSERIE BRACKET. PRISE EXTÉRIEURE AVEC INTERRUPTEUR DE DÉFAUT À LA TERRE RECOMMANDÉE - LOCATE DU MÊME CÔTÉ DE LA GRILLE COMME SUPPORT RÔTISSOIRE. BUILT-IN SIDEBURNER BRÛLEUR LATÉRAL ENCASTRÉ 5" (127mm) H GAS INLET OPENING OUVERTURE POUR LA CONDUITE DE GAZ 34" (864mm) RECOMMENDED RECOMMANDÉ W H 1¾" (44mm) 1¾" (44mm) NON-COMBUSTIBLE MATERIAL MATÉRIAU INCOMBUSTIBLE MINIMUM 10 SQ IN OF VENTILATION REQUIRED ON EACH END OF CABINET MINIMUM DE 10 PO² DE VENTILATION EST NÉCESSAIRE À CHAQUE EXTRÉMITÉ DU CABINET WARNING! A propane tank can not be stored below the gas grill. AVERTISSEMENT! Un réservoir de propane ne peut pas être rangé sous le grill.

WARNING! This grill is designed for Non-combustible enclosures only, and must be installed and serviced by a qualified installer to local codes.

WARNING! Use only non-combustible materials (certified to ASTM E-136) such as steel studs, cement board, ceramic tile, marble, paint etc. When adding finishing materials to the appliance. Do not use wood or drywall.

Built-In Accessory Opening Dimensions

NOTE! Accessory frames overlap opening by 1 ^3/4 " on all 4 sides.

Diagram of a mechanical device with a knob and adjustment knob connected by a dashed line (no text or symbols)

Technical illustration of a mechanical component with a small protrusion and dashed line indicating a detail (no text or symbols present)

BISZ300FT / BISB245

3D diagram of a rectangular plate with two curved cutouts and three directional arrows indicating force or movement (no text or symbols)

2 x N570-0066

Simple 3D-rendered gray rectangular plate with two side handles (no text or symbols)

Illustration of a portable electrical control unit with two buttons and ventilation grilles (no text or symbols visible)

(N080-0213) (N715-0078) (N080-0213) (N080-0213) (N570-0086) (W445-0031) (N010-0281) (N010-0622) BISZ300 ONLY

This grill is designed for masonry, non-combustible enclosures only, and must be installed and serviced by a qualified installer to local codes.

ac - accessory ac - accessoires

BISZ300SS/FT

Technical diagram of a refrigerator with numbered parts for identification and assembly reference.

p - propane units only

n - natural gas units only

Exploded view diagram of a mechanical device with numbered components and exploded view

Notes

Notes