IZ420EUT - Vacuum Cleaner SHARK - Free user manual and instructions

USER MANUAL IZ420EUT SHARK

Model Number: Serial Number: Date Code: Date of Purchase (Keep Receipt): Store of Purchase:

AT: sharkclean.co.uk/register-guarantee [phone] Scan QR code using mobile device THANK YOU for purchasing the Shark® Cordless Vacuum with Anti-Hair Wrap PLUS, DuoClean and Clean Sense IQ.

PLEASE READ CAREFULLY

AND KEEP FOR FUTURE REFERENCE. This instruction manual is designed to help you get a complete understanding of your new Shark Cordless Vacuum with Anti-Hair Wrap PLUS, DuoClean and Clean Sense IQ If you have any questions, please call the customer service line on [phone] Benefits of registering your product and creating an account:

• Get easier, faster product support and access to guarantee information

• Access troubleshooting and product care instructions

• Be among the first to know about exclusive product promotions Please note, products purchased directly from Shark are automatically registered. This marking indicates that this product should not be disposed with other household wastes. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material sources. To return your used device, please use the return and collection systems or contact the retailer where this product was purchased. They can take this product for environmentally safe recycling. ENGLISH41sharkclean.eu40 sharkclean.eu

1. This vacuum consists of a motorised

nozzle, wand, and handheld vacuum These components contain electrical connections, electrical wiring, and moving parts that potentially present risk to the user

2. Before each use, carefully inspect all parts

for any damage If a part is damaged, discontinue use

3. Use only identical replacement parts

4. This vacuum contains no serviceable parts

5. Use only as described in this manual

DO NOT use the vacuum for any purpose other than those described in this manual

6. With the exception of the filters and dust

cup, DO NOT expose any parts of the vacuum to water or other liquids 7 DO NOT allow the appliance to be used by children. Keep the appliance and its cord out of reach of children. Do not allow to be used as a toy. Close supervision is necessary when used near children. GENERAL USE 8 This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance should not be done by children. 9 Always turn o the vacuum before connecting or disconnecting any current carrying hoses, motorised nozzles, chargers, batteries, or other electrical or mechanical parts.

DO NOT handle plug or vacuum with wet hands.

DO NOT use without dust cup, filters, and brush-roll in place. 12 Only use Shark

branded filters and accessories. Damage caused by non-Shark filters and accessories may not be covered by the guarantee. ENGLISH

SAVE THESE INSTRUCTIONS

13 DO NOT put any objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.

DO NOT use if nozzle or accessory airflow is restricted. If the air paths or the motorised floor nozzle become blocked, turn the vacuum o. Remove all obstructions before you turn on the unit again. 15 Keep nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.

DO NOT use if vacuum is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water. 17 Use extra care when cleaning on stairs. 18 DO NOT leave the vacuum unattended while powered on. 19 When powered on, keep the vacuum moving over the carpet surface at all times to avoid damaging the carpet fibres. 20 If you have delicate or wool carpets, particularly loop pile, please try the vacuum on a hidden area first to ensure the spinning brush-rolls do not damage or unpick carpet fibres. 21 DO NOT use to pick up: a) Liquids b) Large objects c) Hard or sharp objects (glass, nails, screws, or coins) d) Large quantities of dust (including drywall, fireplace ash, or embers). DO NOT use as an attachment to power tools for dust collection. e) Smoking or burning objects (hot coals, cigarette butts, or matches) f) Flammable or combustible materials (lighter fluid, petrol, or kerosene) g) Toxic materials (chlorine bleach, ammonia, or drain cleaner)

DO NOT use in the following areas: a) Poorly lit areas b) Wet or damp surfaces c) Outdoor areas d) Spaces that are enclosed and may contain explosive or toxic fumes or vapours (lighter fluid, petrol, kerosene, paint, paint thinners, mothproofing substances, or flammable dust) 23 Turn o the vacuum before plugging in or unplugging the charger. 24 Turn o the vacuum before any adjustment, cleaning, maintenance or troubleshooting. 25 During cleaning or routine maintenance, DO NOT cut anything other than hair, fibres, or string wrapped around the brush-roll. 26 Allow all filters to air-dry completely before replacing in the vacuum to prevent liquid from being drawn into electric parts. 27 DO NOT modify or attempt to repair the vacuum or the battery yourself, except as indicated in this manual. DO NOT use the battery or vacuum if it has been modified or damaged. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury. 28 Turn o all controls before unplugging. 29 Always turn o this appliance before connecting or disconnecting motorised nozzle or hand tool.

30. The battery is the power source for the

vacuum. Carefully read and follow all charging instructions.

31. To prevent unintentional starting, ensure

the vacuum is powered o before picking up or carrying the vacuum DO NOT carry the appliance with your finger on the power switch.

32. Use only the charger supplied with the

unit. Use of an incorrect charger may result in no charging, and/or unsafe conditions. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.

33. Keep the battery away from all metal

objects such as paper clips, coins, keys, nails, or screws. Shorting the battery terminals increases the risk of fire or burns.

34. Under abusive conditions, liquid may be

ejected from the battery. Avoid contact with this liquid, as it may cause irritation or burns. If contact occurs, flush with water. If liquid contacts eyes, seek medical help.

35. Battery should not be stored at

temperatures below 3°C (37.4°F) or above 40°C (104°F) to maintain long-term battery life.

36. DO NOT charge battery at temperatures

below 5°C (40°F) or above 40°C (104°F). Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.

37. Store the appliance indoors.

38. DO NOT expose the battery to fire or

temperatures above 130°C (265°F) as it may explode.

39. Use appliances only with specifically

designated battery packs. Use of any other battery packs may create a risk of injury and fire.

40. Disconnect the battery pack from the

appliance before making any adjustments, changing accessories, or storing appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally. WARNING REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, INJURY, OR PROPERTY DAMAGE:

IMPORTANT SAFETY INSTRUCTIONS

FOR HOUSEHOLD USE ONLY • PLEASE READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM. To reduce the risk of shock and unintended operation, turn o power and remove the ION Power Pack battery before servicing. NOTE: If you have delicate or wool carpets, particularly loop pile, please try the vacuum on a hidden area first to ensure the spinning brush-rolls do not damage or unpick carpet fibres.43sharkclean.eu42 sharkclean.eu

1. Insert Wand into Floor Nozzle

2. Insert Handheld Vacuum into Wand

Before use, ensure all components are completely connected and clicked into place LI-ION BATTERY The Lithium Ion Power Pack battery does not come fully charged. Prior to first use, charge completely During first use, run the battery down until it is completely out of power This will condition the battery This product uses a Lithium ION rechargeable and recyclable battery When the battery no longer holds a charge, it should be removed from the vacuum and recycled DO NOT incinerate or compost the battery When your Lithium ION Power Pack Battery needs to be replaced, dispose of it or recycle it in accordance with local regulations In some areas, it is illegal to place spent Lithium ION batteries in the bin or in a municipal solid waste stream Return spent power packs to an authorised recycling centre or to retailer for recycling Contact your local recycling centre for information on where to drop o the spent power pack

FLEXOLOGY® Wand Handheld Vacuum with Removable Battery (Click) (Click) DuoClean® Anti-Hair Wrap Plus Floor Nozzle

ECO Mode Maximum runtime Saves battery power Clean Sense IQ Mode Best balance between suction power and optimised runtime Boost Mode Maximum suction Uses the most battery power SUCTION MODE DISPLAY LIGHTS ECO Clean Sense IQ Boost Additional Notes 1 LEDs turn o once the battery is fully charged 2 Unit will not power on when charger is connected Charging LED will pulse white when reaching 100% charge. LED will pulse green from 76% - 99% charge. LED will pulse yellow from 0 - 75% charge. No LED the battery pack is o NOTE: Full charge takes approximately 3.5 hours. Battery Runtime MODE MINUTESHand Vac – ECO Mode (no motorised tool attached) Boost Mode (Hand Vac) (no motorised tool attached)

Clean Sense IQ runtime depends on individual use and amount of debris on cleaning surfaces Suction mode impacts runtime Use Boost in short bursts ENGLISH POWERFINS45sharkclean.eu44 sharkclean.eu

CHARGING THE BATTERY

To charge the battery inside the handheld vacuum, connect the charger to an electrical outlet, then insert the charger plug into the port below the handle on the handheld vacuum To put the vacuum in storage mode, press the Flexology Wand Unlock Latch while folding the handheld vacuum forward until the wand clicks and locks Plug the charger into the charging port on the handheld vacuum Press and hold the Battery Release Button, then slide out the battery Plug the charger into the charging port on the battery To reinstall the battery, slide it into the slot in the back of the handheld vacuum until it clicks into place

IN THE VACUUM: FLEXOLOGY® OUT OF THE VACUUM SETTINGS Plug the Li-Ion Charger into a wall outlet LI-ION CHARGER Press power button to turn vacuum on or o Press the ( ) button to toggle between ECO, Clean Sense IQ™, and Boost modes To save battery power, select ECO mode For everyday cleaning power, select Clean Sense IQ mode For an extra burst of power, select Boost mode

NOTE: The unit will not turn on if the charger is connected Unplug the charger before turning on vacuum power The Clean Indicator visually confirms when floors are cleaned When the unit senses heavy debris, suction will increase for more cleaning performance When the debris is cleared, suction will decrease The clean indicator displays the level of debris detected For best results, continue cleaning until the indicator returns to its lowest level before moving to the next area

ECO Clean Sense IQ™ Boost Clean Sense IQ senses the dirt you can’t see and automatically boosts power Clean Sense IQ mode modifies cleaning performance based on the mess at hand, giving you optimal suction and runtime when heavy or light debris is detected

DE47sharkclean.eu46 sharkclean.eu CLEANING MODES NOTE: All accessories are compatible with both the wand and the handheld vacuum To clean floors, step on floor nozzle and tilt handheld vacuum back UPRIGHT MODE NOTE: Brushrolls will only engage when the handheld vacuum is tilted back Stand the vacuum upright and press the nozzle release button located at the bottom of the wand, above the nozzle Lift wand to detach Great for cleaning baseboards, ceiling fans, window sills, and other hard-to-access areas Press the wand release button and lift the handheld vacuum o the wand An attachment can be used to clean stairs, furniture, and other above-floor areas

USING THE FLEXOLOGY WAND

Press the unlock latch on the back of the wand, then adjust the angle To put the vacuum in storage mode, press the unlock latch while folding the handheld vacuum forward To take the vacuum out of storage mode, press the unlock latch and lift up the handheld vacuum until the wand clicks and locks into place Adjust the wand to a lower angle to easily clean under furniture FLEXOLOGY STORAGE UPRIGHT MODE

ABOVE-FLOOR WITH WANDABOVE-FLOOR HANDHELD

Press the wand release button to detach the handheld vacuum from the wand To remove the dust cup from the handheld vacuum, press the Dust Cup Release button located on the base/bottom of the dust cup Tilt the dust cup and lift o to remove To empty dust and debris, hold the dust cup over the bin, then slide the CleanTouch Dirt Ejector slider forward To empty the Dust Cup while it is attached to the handheld vacuum, position the dust cup over a bin and slide the lid release slider forward To clean the interior of the dust cup, rinse it with water Place it on its side with the lid open to air-dry for at least 48 hours before reinstalling

REMOVING AND CLEANING THE DUST CUP

CLEANING THE FILTERS

Regularly rinse the filters to maintain your vacuum’s suction power. To clean filters, rinse them with water only Allow all filters to air-dry completely for up to 48 hours before reinstalling, to prevent liquid from being drawn into electricparts. Clean the pre-motor filters at least once a month and post-motor filter at least once a year Tap o loose dirt between washes when needed More frequent cleaning may sometimes be necessary with heavy use IMPORTANT: DO NOT use soap when cleaning the filters Use water only The vacuum will not have suction if the post-motor filter is not installed Ensure that all filters are installed before using Remove the dust cup, and pull the foam and felt filters out of the back of the dust cup Remove the dust cup Pull the post-motor filter out of the handheld vacuum Pre-Motor Foam and Felt Filter Kit Post-Motor Filter

FLOOR NOZZLE If any hair is wrapped around the brushroll, continue cleaning using the Carpet setting on a bare floor surface, a low-pile carpet, or a small area rug If some fibres remain wrapped around the brushroll after continued use, carefully remove them If you run over a hard or sharp object or notice a change in noise while vacuuming, check the floor nozzle for blockages (See the Checking for Blockages in the Floor Nozzle section)

Checking for Blockages in the Handheld Vacuum:

2. Remove the handheld vacuum from the wand

3. Check all intake openings on the dust cup and remove

2. Remove the handheld

vacuum and floor nozzle

3. Look through wand to

check for any blockages

4. Clear away debris and

2. Remove the handheld

vacuum and floor nozzle from the wand

3. Check the Clog Access

Hose on the FLEXOLOGY® section of the wand by pinching the tabs on both sides of the hose and lifting the hose out

4. Clear any debris and

blockages Checking for Blockages in the Floor Nozzle:

3. Use the edge of a coin to open the three locks on the

bottom of the floor nozzle

4. Remove the cover and tilt back the neck of the floor

5. Check the opening and remove any debris

6. Replace the cover by sliding the inserts into the slots, then

pressing down firmly on all sides before turning the locks clockwise to close, until they click securely into place 1 To remove Soft Roller from nozzle, pull the Soft Roller out by the tab 2 Tap loose debris o the Soft Roller Use a dry towel to wipe the Soft Roller clean and to remove any debris caught in the teeth behind the Soft Roller 3 Hand wash the Soft Roller as needed Use only water, and let air-dry completely, which should take at least 24-48 hours 4 Reinsert Soft Roller until you feel it click into place

CLEANING THE SENSORS

Make sure to clean the sensors inside the hand vacuum regularly, as hair and other debris may build up and obstruct them If the sensors are partially obstructed, Clean Sense IQ mode will not adjust suction levels as expected If the sensors are completely obstructed, the F0 error code will appear and the Clean Sense IQ icon will flash on the hand vacuum display panel To clean the sensors:

2. Locate the sensors inside the nozzle of

the hand vacuum The sensors are on the interior walls of the nozzle, about 3 inches down the air path, aligned with the IQ logos (Fig2) on the exterior

3. Gently wipe the sensors with a microfiber

cloth and remove all hair and debris

4. Turn on power and verify that the unit is

functioning normally

CLEAN SENSE IQ SENSORS

Hand Vacuum Display Panel Dust cup Air path Fig. 1 Battery IQ logos- both sides Fig. 2 ENGLISH53sharkclean.eu52 sharkclean.eu NOTE: Not all accessories come with all units For a list of the accessories included with this model, see the top inside flap of the box To order additional accessories, visit sharkclean.co.uk TROUBLESHOOTING GUIDE

WARNING: To reduce the risk of shock and unintended operation, turn o

power and remove the Lithium Ion Power Pack battery before servicing. Vacuum is not picking up debris. No suction or light suction. Filter icon on handheld vacuum control panel is red. (Refer to Checking for Blockages section for more information.)

• Check filters to see if they need cleaning Follow instructions for rinsing and completely air-drying the filters before reinserting in the vacuum

• Remove any string, carpet fibres, or hair that may be wrapped around the brushroll

• Check clog access in wand for any blockages and clear any debris

• Check connectors between handheld, wand, and floor nozzle for debris Remove any dust or material in the connectors

• If the issue persists, please contact Customer Service Vacuum lifts area rugs.

• Make sure you are not engaging Boost mode as this can be too much suction for lighter rugs Take care when vacuuming area rugs or rugs with delicately sewn edges

• Turn o the unit to disengage the brushroll and press the power button to restart Brushrolls do not spin.

• Immediately turn o the vacuum Remove any blockages before turning the vacuum back on Make sure the handheld vacuum is tilted back far enough for the brushrolls to engage If the brushrolls still do not spin, please contact Customer Service

• If the floor nozzle has headlights and they are not illuminated, there is a connection issue between the handheld vacuum, wand, and nozzle Try disconnecting and reattaching the pieces If the headlights still do not illuminate, please contact Customer Service Vacuum turns o on its own. There are several possible reasons for the vacuum turning o on its own, including blockages, battery issues, and overheating If vacuum turns o on its own, perform the following steps: 1 Turn on the vacuum and check the battery indicator lights located on the handheld vacuum If recharging is needed, make sure power is turned o before connecting to the charger 2 Empty dust cup and clean filters (see Emptying the Dust Cup and Cleaning the Filters sections) 3 Check wand, accessories, and inlet openings and remove any blockages 4 Allow unit and battery to cool for at least 45 minutes, until they return to room temperature 5 Press power button to restart the vacuum Make sure the charger is not plugged into the port on the handheld vacuum NOTE: If vacuum still does not operate properly, contact Customer Service at [phone]

Wide Upholstery Tool

Deep-Cleaning Motorised Pet Tool

Nozzle Overheat 70 Nozzle Short E0 Motor Nozzle ENGLISH55sharkclean.eu54 sharkclean.eu ENGLISH When a consumer buys a product in the UK, they get the benefit of legal rights relating to the quality of the product (your “statutory rights”) You can enforce these rights against your retailer However, at Shark we are so confident about the quality of our products that we give the product owner an additional manufacturer’s guarantee of up to five years (1 year as standard plus 4 years when you register) These terms and conditions relate to our manufacturer’s guarantee only - your statutory rights are unaected The conditions below describe the prerequisites and scope of our guarantee They do not aect your statutory rights or the obligations of your retailer and your contract with them The Lithium ION power pack is not covered by the 5 year guarantee (see battery guarantee on next page) Shark® Guarantees A household appliance like a vacuum cleaner constitutes a sizeable investment Your new machine needs to work properly for as long as possible The guarantee it comes with is an important consideration - and reflects how much confidence the manufacturer has in its product and manufacturing quality Every Shark machine comes with a free parts and labour guarantee Our customer service helpline (0800 862 0453) is open from 900am to 600pm Monday - Friday It’s free to call, and you’ll be put straight through to a Shark representative You’ll also find online support at www.sharkclean.co.uk How do I register my extended Shark® guarantee? You can register your guarantee online within 28 days of purchase To save time, you’ll need the following information about your machine:

• Date you purchased the machine (receipt or delivery note)

• Model Number To register online, please visit wwwSharkcleaneu/uk/register-guarantee Products purchased directly from Shark are automatically registered IMPORTANT

• Your Shark guarantee will only cover your product from the date of purchase

• Please keep your receipt at all times Should you need to use your guarantee we will need your receipt to verify the information you have supplied to us is correct The inability to produce a valid receipt may invalidate your guarantee What are the benefits of registering my free Shark® guarantee? When you register your guarantee we’ll have your details to hand if we ever need to get in touch If you further agree to receive communications from us, you can also receive tips and advice on how to get the best out of your Shark vacuum and hear the latest news about new Shark technology and launches If you register your guarantee online, you’ll get instant confirmation that we’ve received your details How long are new Shark® machines guaranteed for? Our confidence in our design and quality control means that your new Shark vacuum cleaner is guaranteed for a total of up to five years (12 months plus an extra 4 years on registration) What is covered by the free Shark® guarantee? Repair or replacement (at Shark’s discretion) of your Shark machine, including all parts (excluding the Lithium ION power pack, please see next page for battery guarantee) and labour A Shark guarantee is in addition to your legal rights as a consumer What is not covered by the free Shark® guarantee? 1 Blockages - for details of how to unblock your vacuum cleaner, please refer to the Operating Manual 2 Normal wear and tear such as brush bar, fuse, belt, hose etc 3 Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling of the vacuum cleaner which is not in accordance with the Shark Operating Manual supplied with your machine 4 Use of the vacuum cleaner for anything other than normal domestic household purposes 5 Use of parts not assembled or installed in accordance with the operating instructions 6 Faults caused by use of parts and accessories which are not Shark Genuine Components 7 Faulty installation (except where installed by Shark) 8 Repairs or alterations carried out by parties other than Shark or its agents 9 The Lithium ION power pack battery Please see next page for battery guarantee What happens when my guarantee runs out? Shark does not design products to last for a limited time We do appreciate that there may be a desire for our customers to want to repair their vacuum cleaners after the guarantee has lapsed In this case please contact our Freephone customer service help line and ask about our out of guarantee programme, on 0800 862 0453 Where can I buy genuine Shark® spares and accessories? Shark spares and accessories are developed by the same engineers who developed your Shark vacuum You’ll find a full range of Shark spares, replacement parts and accessories for all Shark machines at wwwsharkcleancouk Please remember that damage caused by use of non-Shark spares is not covered under your guarantee

FIVE (5) YEAR LIMITED GUARANTEE

When a consumer buys a product in the UK, they get the benefit of legal rights relating to the quality of the product (your “statutory rights”) You can enforce these rights against your retailer However, at Shark® we are so confident about the quality of our products that we give the product owner an additional manufacturer’s guarantee on the batteries of up to two years (1 year as standard plus 1 year when you register) These terms and conditions relate to our manufacturer’s guarantee only - your statutory rights are unaected Every Shark® battery comes with a free parts and labour guarantee Our customer service helpline (0800 862 0453) is open from 900am to 600pm Monday - Friday It’s free to call, and you’ll be put straight through to a Shark® representative You’ll also find online support at www.sharkclean.co.uk How do I register my extended Shark® guarantee? You can register your guarantee online within 28 days of purchase To save time, you’ll need the following information about your machine/battery:

• Date you purchase the machine/battery (receipt or delivery note)

• Model Number To register online, please visit wwwSharkcleancouk/register-guarantee Products purchased directly from Shark are automatically registered IMPORTANT

• The manufacturer’s guarantee covers your battery for 12 months (or for 2 years, if registered) starting on the date of purchase You’ll need the date you purchased your machine (receipt or delivery note)

• Please keep your receipt at all times Should you need to use your guarantee we will need your receipt to verify the information you have supplied to us is correct The inability to produce a valid receipt may invalidate your guarantee How long are new Shark® batteries guaranteed for? Our confidence in our design and quality control means that your new Shark® vacuum cleaner battery is guaranteed for a total of up to two years (12 months plus an extended guarantee of 1 year on registration) What is covered by the free Shark® guarantee? Repair or replacement of your Shark® battery (at Shark’s discretion to decide whether to replace or repair) including all parts and labour A Shark® guarantee is in addition to your legal rights as a consumer What is not covered by the free Shark® guarantee?

Normal wear and tear of parts which require regular maintenance and/or replacement to ensure the proper functioning of your unit

Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling of the battery which is not in accordance with the Shark® Instructions supplied with your machine

Use of the battery for anything other than powering the Shark® vacuum cleaner with which it was supplied

Use of parts not assembled or installed in accordance with the operating instructions

Faults caused by use of parts and accessories which are not Shark Genuine Components

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SENSORES CLEAN SENSE IQ

SENSORI CLEAN SENSE IQ

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VEDLIKEHOLDE STØVSUGEREN

VEDLIKEHOLDE STØVSUGEREN

VEDLIKEHOLDE STØVSUGEREN

VEDLIKEHOLDE STØVSUGEREN

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CLEAN SENSE -TEHOASETUS