DW80B7071US - Dishwasher SAMSUNG - Free user manual and instructions

USER MANUAL DW80B7071US SAMSUNG

DW80B70* Series, DW80B60* Series

• For the instructions of how to use the product, please refer to the user manuals provided as QR code or the Samsung Electronics’ website (https://www.samsung.com).

• The model number of the dishwasher is found in the inner top of the door. Scan this with your smartphone. DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 1 2022-01-05 4:37:37English2 Preparation Preparation Connecting SmartThings

1. Launch a QR code reader app and scan the QR code image on

2. Try connecting the SmartThings app to the product.

Registering the product / Reading the manual / Connecting to Services

1. Launch a QR code reader app and scan the QR code image on

2. Choose the desired menu from the Product Registration,

Manual, Customer Support. If you choose 'Manual' you can read the manual of the product you purchased. NOTE

• We provide online manuals that can be accessed via your smartphone or our website to contribute in reducing the usage of manuals in paper format, as part of efforts to save the Earth. DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 2 2022-01-05 4:37:37English 3 Contents Contents Safety information 4 What you need to know about the safety instructions 4 Important safety symbols 4 Before using your dishwasher 7 Regulatory notice 8 Using your dishwasher 10 Basic use of racks 10 Detergent guidelines 16 Maintenance 20 Cleaning 20 Troubleshooting 23 Check these solutions if your dishwasher… 23 Information codes 28 Open Source Announcement 30 DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 3 2022-01-05 4:37:37English4

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Safety information Safety information Congratulations on your new Samsung dishwasher. This manual contains important information on the installation, use, and care of your appliance. Please take time to read this manual to take full advantage of your dishwasher’s many benets and features. What you need to know about the safety instructions Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution, and care when installing, maintaining, and operating your dishwasher. Important safety symbols What the icons and signs in this user manual mean: WARNING Hazards or unsafe practices that may result in severe personal injury or death. To reduce the risk of re, explosion, electric shock, or personal injury when using your dishwasher, follow these basic safety precautions: CAUTION Hazards or unsafe practices that may result in minor personal injury or property damage. NOTE These warning signs are here to prevent injury to you and others. Please follow them explicitly. After reading this section, keep it in a safe place for future reference. DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 4 2022-01-05 4:37:37English 5

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Safety information California Proposition 65 Warning

WARNING: Cancer and Reproductive Harm -

www.P65Warnings.ca.gov. WARNING When using your dishwasher, follow basic precautions, including the following:

3. Read all instructions before using the dishwasher.

4. Use the dishwasher only for its intended function.

5. Use only detergents or wetting agents recommended for use in a dishwasher and keep

them out of the reach of children.

6. When loading items to be washed:

- locate sharp items so that they are not likely to damage the door seal, and - load sharp knives with the handles up to reduce the risk of cut-type injuries.

7. Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent.

For plastic items not so marked, check the manufacturer’s recommendations.

8. Do not touch the HEATING ELEMENT during or immediately after use.

9. Do not operate your dishwasher unless all ENCLOSURE panels are properly in place.

10. Do not tamper with the controls.

11. Do not abuse, sit on, or stand on the door or dish rack of the dishwasher.

12. To reduce the risk of injury, do not allow children to play in or on the dishwasher.

13. Under certain conditions, hydrogen gas may be produced in a hot-water system that

has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot- water system has not been used for such a period, before using the dishwasher turn on all hot-water faucets and let the water ow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is ammable, do not smoke or use an open ame during this time.

14. Remove the door to the washing compartment when removing an old dishwasher from

service or discarding it. DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 5 2022-01-05 4:37:38English6

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Safety information Safety information CAUTION

• After unpacking the dishwasher, keep the packaging out of the reach of children.

• The dishwasher is extremely heavy. Do not attempt to move or carry the dishwasher by yourself. Two or more people are needed to move a dishwasher and avoid potential injuries.

• As with any equipment using electricity, water, and moving parts, potential hazards exist.

• Do not install the dishwasher near electrical components. Keep the dishwasher away from open ames.

• Install and level your dishwasher on an uncarpeted oor that can support its weight.

• Your dishwasher must be properly grounded. Never connect it to an ungrounded outlet. See page 7 for more information on grounding your dishwasher.

• Connect the ground wire to the green ground connector in the terminal box.

• After the dishwasher is installed, check that the drain hose is properly connected and that there is no leakage from the hose connectors. If the drain hose is loose, it may cause property damage.

• The water supply line is susceptible to breakage. As time goes by, it becomes less exible. Check the line periodically. If it is swollen, torn, cut, or there is a water leak, replace it immediately.

• To safely operate this appliance, familiarize yourself with its operations and exercise care when using it.

• Do not put gasoline, solvents, or other flammable materials inside the dishwasher. Do not wash dishes exposed to these materials.

• Keep your dishwasher detergent out of the reach of children. Detergent has an adverse effect on human organs. It contains elements for polishing and is corrosive. Avoid letting the detergent come into contact with your skin and eyes.

• Do not push or place pressure on the door when it is open, as this may damage the dishwasher or cause harm.

• Do not allow children to play in or on the dishwasher. They may harm themselves or damage the dishwasher.

• Disconnect the power cable (or set the circuit breaker to off) before servicing your dishwasher.

• Do not repair, replace, or service any part of your dishwasher yourself. Disassembly, repairs, and modications are permitted by authorized service technicians only. Work done by an unauthorized person may void your warranty. DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 6 2022-01-05 4:37:38English 7

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• Before disposing of your dishwasher, remove the door of the washing compartment or the door latch so that children or small animals cannot get trapped inside.

• If the dishwasher is left unused for an extended period of time, turn off the water supply.

• This dishwasher is intended for residential use only. Before using your dishwasher WARNING Tip-Over Hazard

• Do not use the dishwasher until it is correctly installed.

• Do not push down on the dishwasher door when it is open.

• Do not place excessive weight on the dishwasher door when it is open. Electric Shock Hazard Failure to follow these instructions can result in death, re, or electric shock:

• Electrically ground the dishwasher

• Connect the ground wire to the green ground connector in the junction box.

• Do not use an extension cord. DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 7 2022-01-05 4:37:38English8

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Safety information Safety information Regulatory notice FCC Notice FCC CAUTION: Any changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of FCC Rules. Operation is Subject to following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received including interference that cause undesired operation. For products sold in the US and Canadian markets, only channels 1–11 are available. You cannot select any other channels. FCC STATEMENT: This equipment has been tested and found to comply within the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorienting or relocating the receiving antenna

• Increasing the separation between the equipment and receiver

• Connecting the equipment to an outlet that is on a different circuit than the radio or TV.

• Consulting the dealer or an experienced radio/TV technician for help. DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 8 2022-01-05 4:37:38English 9

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Safety information FCC RADIATION EXPOSURE STATEMENT: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s) must not be co- located or operated in conjunction with any other antenna or transmitter. IC Notice The term “IC” before the radio certication number only signies that Industry Canada technical specications were met. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada. For products sold in the US and Canadian markets, only channels 1–11 are available. You cannot select any other channels. IC RADIATION EXPOSURE STATEMENT: This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s) must not be co-located or operated in conjunction with any other antenna or transmitter. DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 9 2022-01-05 4:37:38English10 Using your dishwasher Using your dishwasher For complete information about using the dishwasher, see the full user manual at https://www.samsung.com/support/ Basic use of racks Angle of the plate supports In the Lower rack, you can easily fold down the fold-down tines to make room for large items such as pots and pans in the Storm Wash+ area. Remove the rack from the dishwasher, and then fold down the tines one at a time. See the illustration below. Lower rack In the Upper rack, you can adjust the angle of the tines to two different positions to match the size and shape of your dishes. To adjust the tines, grasp the handle at the front of the rack, and then push it left or right. See the illustration below. Upper rack DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 10 2022-01-05 4:37:38English 11 Using your dishwasher Height adjustment You can adjust the height of the upper rack in your Samsung dishwasher so that the lower rack can accommodate larger sized dishes. Depending on where you set the upper rack height, the lower rack can accommodate plates up to 12 in. (30 cm) in diameter and the upper rack can accommodated plates up to 8 in. (20 cm) in diameter. To raise the upper rack Pull the upper rack upwards. The adjustable handle will latch, and the upper rack will rise. To lower the upper rack Hold both the adjustable handles located at the left and right sides of the upper rack, and then evenly press down. CAUTION

• Adjust the height of the upper rack before loading dishes into the rack. Adjusting the rack after loading the dishes may damage the dishes.

• Make sure to hold both handles when adjusting, or the dishwasher door may not close properly. DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 11 2022-01-05 4:37:38English12 Using your dishwasher Using your dishwasher Loading dishes Loading the lower rack The lower rack has been especially designed for dinner dishes, soup bowls, plates, pots, lids, casserole dishes, and plates. Load large items such as pans and pots into the dishwasher so their open sides face downwards. We recommend loading cups, stemware, and small plates into the upper rack. See the recommended loading patterns below. 10 place settings 12 place settings DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 12 2022-01-05 4:37:39English 13 Using your dishwasher Loading the Storm Wash+ Area For more effective cleaning, load large items into the Storm Wash+ area on the left side of the lower rack (Red zone). When you select Storm Wash+, the dishwasher supplies additional power to reinforce the water jet in the Storm Wash+ area. Make sure pot handles and other items do not interfere with the rotation of the nozzles. CAUTION

• Take caution not to clog the hot air outlet of SmartDry in the right corner of the lower basket. Clogged outlet will not facilitate heat circulation.

• Keep plastic dishes away from the hot air outlet of SmartDry as they are vulnerable to heat. DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 13 2022-01-05 4:37:39English14 Using your dishwasher Using your dishwasher Loading the upper rack The upper rack has been designed for small plates, mugs, glasses, and plastic items marked “dishwasher safe”. Load your plates into the dishwasher in two half rows, so that the front of each plate faces the back of the plate in front of it, and the open sides of the plates at the center of the dishwasher face each other. See the illustrations below. Make sure the loaded dishes do not interfere with the rotation of the nozzle which is located at the bottom of the upper rack. (Check this by rotating the nozzle by hand.) When loading dishes, pull the upper rack out sufciently so you can load it without striking the counter above. 10 place settings 12 place settings Using the glass support The glass support is especially suited for wine glasses. Hang wine glasses onto the pegs of the glass support. Fold the glass support back when it is not being used. CAUTION Do not adjust the level of the upper rack with the glass support propped up. This will make it impossible to adjust the upper rack. DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 14 2022-01-05 4:37:39English 15 Using your dishwasher Loading the 3

The cutlery rack is best suited for atware and cooking or serving utensils. Use it with the spoon stands in the lower basket. You can load cutlery and utensils in the 3rd rack or the spoon stands in the lower basket. Removing the Cutlery Rack The entire cutlery rack can be removed if more space is needed on the upper rack for larger items. (See the “To remove the 3rd Rack” section in full user manual.) DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 15 2022-01-05 4:37:39English16 Using your dishwasher Using your dishwasher Loading the Cutlery rack The cutlery rack consists of two compartments. You can place each knife, spoon, or fork separately into the spoon stands in the basket’s covers to prevent chipping and discoloration. See the illustrations below. You can use the cutlery rack with the cover open. Refer to the illustration on the left. Detergent guidelines All dishwasher cycles require detergent in the detergent compartment. Apply detergent as appropriate for the selected cycle to ensure best performance. WARNING

• Do not consume dishwasher detergent. Avoid breathing in detergent fumes. Dishwasher detergent contains irritants and caustic chemicals that can induce respiratory conditions. If you have consumed dishwasher detergent or inhaled detergent fumes, seek medical attention immediately.

• Keep dishwasher detergent out of children’s reach. CAUTION Use dishwasher detergent only. Other types of detergent produce excessive foam, which may decrease the dishwasher’s performance or cause it to malfunction. DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 16 2022-01-05 4:37:39English 17 Using your dishwasher To ll the detergent dispenser

1. Gently press the dispenser ap to

unlock, and then slide it open. Note that the dispenser ap opens at the end of each cycle. DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 17 2022-01-05 4:37:39English18 Using your dishwasher Using your dishwasher

2. Apply the recommended amount of

detergent to the main compartment.

3. Close the ap, and then press down to

lock. NOTE This dishwasher has no separate compartment for tablet detergent. DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 18 2022-01-05 4:37:39English 19 Using your dishwasher Rinse aid Rinse aid improves the drying performance of the dishwasher. When the Rinse Rell indicator lights up on the control panel, rell with rinse aid. Only use liquid rinse aid. Powdered rinse aid will clog the compartment opening and cause the dishwasher to malfunction. CAUTION

• Do not apply any type of detergent to the rinse aid compartment.

• Do not over ll the compartment. Excessive rinse aid may overow during a cycle.

1. Pull up the cap of the rinse

compartment to open.

2. Fill the compartment with rinse aid as

specied by the rinse aid manufacturer. NOTE For more information on setting the rinse aid amount, refer full user manual at samsung.com website.

3. Press down the circle area of the cap

to close. DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 19 2022-01-05 4:37:40English20 Maintenance Maintenance For complete information about using the dishwasher, see the full user manual at https://www.samsung.com/support/ Cleaning Keep the dishwasher clean to improve performance, reduce unnecessary repairs, and lengthen its lifecycle. Exterior Clean spills on the surface of the dishwasher as they occur. Use a soft, damp cloth on the control panel to gently wipe away spills and dust. CAUTION

• Do not use benzene, wax, thinner, chlorine bleach, alcohol, or other chemical substances. These materials may discolour the surface of the dishwasher and cause stains.

• The dishwasher has electric parts inside. Do not sprinkle water directly onto the dishwasher. Protect electrical components from coming in contact with water.

• For a stainless-steel door panel, clean using a stainless steel cleaner for home appliances and a clean, soft cloth. Interior Clean the interior of the dishwasher on a regular basis to remove any dirt or food particles. Wipe inside the dishwasher and inside the door with a wet dishcloth. To maintain optimum cleanliness, we recommend running the Self Clean cycle periodically with the dishwasher empty. To keep the cutlery pad clean, turn it over after each use. To remove white spots and odors from the cutlery pad, run the Self Clean cycle with the dishwasher empty and no detergent until the cutlery pad ushes. Then, stop the cycle and put an 8-ounce cup of white vinegar into the lower basket. Close the door, and then resume the cycle. Use a damp cloth to remove lime scale or grease deposits inside the dishwasher. Alternatively, apply some detergent, and then run an empty cycle using the highest rinse temperature. CAUTION

• Do not remove the front seal (the long rubber seal enclosing the opening of the dishwasher). The seal keeps the inner side of the dishwasher sealed. DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 20 2022-01-05 4:37:40English 21 Maintenance Filter We recommend cleaning the lter every month.

1. Open the door, and then remove the

2. Turn the lter handle counterclockwise

to unlock the lter cover.

3. Remove the lter cover, and then the

cylindrical micro lter underneath.

4. Remove any dirt and impurities from

the micro lter and the lter cover.

5. Rinse them with running water, and

then dry well. DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 21 2022-01-05 4:37:40English22 Maintenance Maintenance

6. Reinsert the lter, and then the lter

7. Turn the lter handle clockwise to lock.

CAUTION Make sure the lter cover is closed properly. A loose cover can reduce the ltering performance. DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 22 2022-01-05 4:37:40English 23 Troubleshooting Troubleshooting Check these solutions if your dishwasher… Problem Possible cause Solution Will not start. The door is not closed completely.

• Check if the door is latched and closed completely. Check whether the Upper Rack is properly joined to the Duct Nozzle.

• Also, check if the Upper Rack is crooked or unbalanced. The START button was not pressed.

• See the information code that appears on the display. Doesn't operate at all.

• Make sure the power cable is connected properly. The water supply does not work.

• Check if the water supply valve is open.

• Check if the supplied water pressure is between 20 and 120 psi (between 140 and 830 kPa). The Control Panel is locked.

• Unlock the Control Lock.

• Refer full user manual at Samsung.com website. A circuit breaker is open. • Reset the circuit breaker. An operation or cycle is taking too long. The dishwasher is connected to a cold water supply.

• Check if the water supply line is connected to a cold water supply. To work properly, the dishwasher must be connected to a hot water supply. (If connected to a cold water supply, additional time is required to heat the cold water.) DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 23 2022-01-05 4:37:40English24 Troubleshooting Troubleshooting Problem Possible cause Solution There are food particles remaining on dishes. (Not cleaning properly.) The cycle selected was unsuitable.

• Select a cycle according to the number and soil level of the dishes, as directed in this manual. The water temperature is low.

• Connect the water supply line to a hot water supply. For best performance, the temperature of the supplied water should be 120 ˚F (49 ˚C). Low water pressure.

• The water pressure should be between 20 and 120 psi (140- 830 kPa). The water is too hard.

• Use a commercial dishwasher cleaner.

• Use high-quality, fresh detergent with rinse aid. Dishwasher detergent was not used.

• Use automatic dishwasher detergent.

• We recommend a powder type or multi-function tablet dishwasher detergent. Detergent remains in the dispenser.

• Make sure large items such as cookie sheets, cutting boards, or contaners, etc. are not blocking the detergent dispenser and preventing it from opening properly.

• Rearrange the dishes so they do not interfere with detergent dispenser operation. DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 24 2022-01-05 4:37:40English 25 Troubleshooting Problem Possible cause Solution There are food particles remaining on dishes. (Not cleaning properly.) There is no rinse aid.

• Check the dispenser and add rinse aid.

• Use liquid type rinse aid. A nozzle is clogged.

• Refer full user manual at Samsung.com website. The dishes are improperly loaded. Too many dishes have been loaded.

• Rearrange the dishes so they do not interfere with nozzle rotation and detergent dispenser operation.

• Load only an appropriate number of dishes.

• Load your dishes as recommended.

• Refer full user manual at Samsung.com website.

• Load the heavily soiled items into the Storm Wash+ area.

• Refer full user manual at Samsung.com website. The lters are clogged or not correctly fastened. (Food soils remain on the lter.)

• Scrape food from dishes prior to loading. (Do not pre-rinse.)

• Refer full user manual at Samsung.com website.

• Make sure the lters are correctly fastened. Less water than required is supplied.

• Check if the supplied water pressure is between 20 and 120 psi (between 140 and 830 kPa). Leaves glasses with a light lm. The water supplied is soft and too much detergent was used.

• Underload the dishwasher and use a rinse aid to minimize this. Aluminum dishes were included in the wash load.

• Remove the marks on the dishes using a low sensitivity cleaner. Leaves a yellow or brown lm on the inside of the dishwasher. This is caused by coffee and tea soils.

• Remove the soils using a spot cleaner.

• Use a cycle with a higher temperature. DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 25 2022-01-05 4:37:40English26 Troubleshooting Troubleshooting Problem Possible cause Solution Does not dry dishes well. There is no rinse aid in the dispenser or not enough rinse aid was used.

• Check the rinse aid settings. The temperature of the water is low when the dishwasher is running.

• Connect the water supply line to a hot water supply.

• Use rinse aid with the Sanitize or SmartDry option. Too many dishes have been loaded.

• Proper loading of items can affect drying.

• Load your dishes as recommended.

• Refer full user manual at Samsung.com website. Glasses and cups with concave bottoms hold water. This water may spill onto other items when you unload.

• After nishing the cycle, empty the lower rack rst and then the upper rack. This will prevent water dripping from the upper rack onto the dishes in the lower rack. Auto Release™ Dry is turned off.

• Turn Auto Release™ Dry on. Press the Lower Rack + Hi-Temp Wash button for 3 seconds to access the Auto Release™ Dry menu. Select "A1" to activate Auto Release™ Dry. Multiple detergent tablets were used without selecting the Sanitize option.

• Select the Sanitize option or use rinse aid. DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 26 2022-01-05 4:37:40English 27 Troubleshooting Problem Possible cause Solution Has a bad odor. Water was left over from an incomplete cycle.

• Clean the dishwasher by running the Heavy cycle with the dishwasher empty and no detergent. The Drain Hose is obstructed.

• Contact a qualied service technician to remove any obstruction from the drain hose. The dishwasher is not used daily or soiled dishes are left in unit too long.

• With the dishwasher empty and no detergent, place a glass with 8 ounces of vinegar upright into the lower rack, and then run a Heavy cycle. Is too noisy. Sound is generated when the dispenser cover is open and the drain pump is operating in an early stage.

• This is normal operation. The dishwasher is not level.

• Ensure the dishwasher is level. Foreign material (a screw, a plastic piece) is in the pump chamber.

• Contact a qualied service technician to remove foreign material from the pump chamber. There is a ‘chopping’ sound because a nozzle is bumping against the dishes.

• Rearrange the dishes. Less water than required is supplied.

• Check if the supplied water pressure is between 20 and 120 psi (between 140 and 830 kPa). Does not have a smoothly rotating nozzle. Nozzle holes are clogged with food particles.

• Clean the nozzle holes.

• Refer full user manual at Samsung.com website. The nozzle is blocked by a dish or pot and cannot rotate.

• After placing the dishes into the racks, rotate the nozzles by hand to check whether any of the dishes interfere with them. Water won’t pump out of the dishwasher. The drain is clogged.

• Clean the drain pump by removing the drain-pump cover.

• Refer full user manual at Samsung.com website. DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 27 2022-01-05 4:37:40English28 Troubleshooting Troubleshooting Problem Possible cause Solution Has a bent upper rack after dishes are loaded. The dishes are not loaded properly.

• Load your dishes as recommended.

• Refer full user manual at Samsung.com website. Cannot close the door. Auto Release™ Dry mode is in operation.

• Once the door opens in the Auto Release™ Dry mode, the door cannot be closed manually for the next 2 minutes. You may close the door after 2 minutes. Information codes The Control Panel displays information codes to help you understand what is occurring with your dishwasher. Code Action

• If a water supply valve connection leak occurs, close the water supply valve and go to your house circuit breaker panel, set the dishwasher’s circuit breaker switch to off, and then contact the installer to x. If the problem continues, contact an authorized Samsung service center.

• Check if the water supply valve is closed or clogged, or is frozen. Also check if the supplied water pressure is less than required. If the problem continues, close the water supply valve, and then contact an authorized Samsung service center.

• After closing the water supply valve, check whether the drain hose is clogged or folded. Also, check whether the drain hole inside the sump is clogged. If the problem continues, contact an authorized Samsung service center.

High temperature heating check.

• Functional check. With the dishwasher empty, add detergent, and then run a cycle. If the problem continues, go to your house circuit breaker panel, set the dishwasher’s circuit breaker switch to off, and then contact an authorized Samsung service center. DW7000B_DW80B7070_AA_DD68-00241A-01_EN_SIMPLE.indd 28 2022-01-05 4:37:40English 29 Troubleshooting Code Action

Pump operation check.

• Functional check. Turn off the dishwasher and try to start it again. If the problem continues, contact an authorized Samsung service center.

• Functional check. Turn off the dishwasher and try to start it again. If the problem continues, contact an authorized Samsung service center. HC2 Dry heater failure check.

• Turn the dishwasher off and turn it back on. Then, try again. If the problem continues, contact an authorized Samsung service center. HC4 Dry heater overheat check.