BDRXD08G - Hard Drive PIONEER - Free user manual and instructions

USER MANUAL BDRXD08G PIONEER

• Thank you for purchasing this Pioneer product. Before using the drive, please ensure that you read all warnings, cautions, notices, and other important safety information in this owner’s manual, which also contains important information including regulatory data, the software license agreement, details on product registration, service procedures, and guidelines on installation and use. Be sure to keep this manual in a safe place. Contents Operating System p. 6
• Before Use p. 7

• Pioneer accepts no liability for the loss of any data and limits its responsibility for any failure of the product to perform properly as provided in the product’s One Year Limited Warranty. It is strongly recommended to regularly back up all critical data.

• Care must be taken not to infringe copyright restrictions under the laws of each country. If this device is used to record copyrighted materials, approval must be obtained from the respective copyright holders. The recording of copyrighted materials without the express approval of the respective copyright holders may result in legal penalties. YOU ARE RESPONSIBLE FOR YOUR USE OF THIS PRODUCT. Pioneer disclaims any and all responsibility for any legal damages resulting from the use of this device in the unauthorized copying of copyrighted materials.

• All names of corporations, products, and systems listed herein, even when the (™) or (®) symbols are omitted, are considered the registered trademarks of the respective owners.

CLASS 1 LASER PRODUCT

FEDERAL COMMUNICATIONS COMMISSION DECLARATION OF CONFORMITY

Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothefollowingtwo conditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptany interference received, including interference that may cause undesired operation. ProductName: BD/DVD/CDWRITER ModelNumber: BDR-XD08B/BDR-XD08S/BDR-XD08G ResponsiblePartyName: PioneerElectronics(USA)Inc. Address: 2050W.190thStreet,Suite100,Torrance,CA90504 Phone: [phone] URL: https://www.pioneerelectronics.com/PUSA/ NOTE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuanttoPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: — Reorient or relocate the receiving antenna. — Increase the separation between the equipment and receiver. — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. — Consultthedealeroranexperiencedradio/TVtechnicianforhelp. Information to User Alterationsormodicationscarriedoutwithoutappropriateauthorizationmayinvalidatetheuser’s right to operate the equipment. WARNING

Operating System Operating Environment (Windows

DVD/CD disc recording and playback

• SupportedOS:Windows11,Windows10,Windows8.1 Blu-ray disc recording and playback

• SupportedOS:Windows11,Windows10,Windows8.1 The required operating environment may differ depending on the OS or applications used. Please consult with software or OS providers regarding any questions about the OS or applications. Operating Environment (macOS

Owner’s manual (including warranty information and application product key)

• Download the application software from the website at https://jpn.pioneer/cyberlink_soft/en.php The application download key (product key) is attached to back of this Owner’s manual.

• If any accessories are not included, please contact the dealer from which you purchased this product.

• Please download the Pioneer BD Drive Utility from the Pioneer website. https://pioneer.jp/device_e/product-e/ibs/device_e/dev00001r_e.html#DriveUtility TheDriveUtilityletstheusercongurevariousdrivefunctionssuchasadjustingthereadingmethodif correct reading of a music CD is not possible, and setting the PureRead function, which minimizes the occurrence of data interpolation resulting from errors. For details, refer to "Useful Functions" on page 23.8

Before Use Information on the product https://www.pioneerelectronics.com/PUSA/Computer/Computer+Drives/BDR-XD08B https://www.pioneerelectronics.com/PUSA/Computer/Computer+Drives/BDR-XD08S https://www.pioneerelectronics.com/PUSA/Computer/Computer+Drives/BDR-XD08G9

WARNING Measures in the event of abnormalities

• If water or other foreign matter have entered the device, remove the USB cable from the device (if using an AC adapter, unplug the power plug from the outlet), and contact your dealer. Continuing to usethedevicemayleadtoreorelectricshock.

• If the device is dropped or the cover damaged, remove the USB cable from the device (if using an AC adapter, unplug the power plug from the outlet) and contact your dealer. Continuing to use the devicemayleadtoreorelectricshock. Operating Environment

• Operatingenvironmenttemperatureandhumidity: +5°Cto+35°C(+41°Fto+95°F);lessthan85%relativehumidity(ensurecoolingventsnot blocked) Do not install this unit in a poorly ventilated area, or in locations exposed to high humidity or direct sunlight(orstrongarticiallight).

• Ensure that water does not enter the device, and that it is kept dry. Do not use in locations with high humidity.Doingsomayleadtoreorelectricshock.

• Donotuseinwetlocationssuchasinbathroomsorshowerrooms.Doingsomayleadtoreor electric shock. Installation

• Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (includingampliers)thatproduceheat.

• Slots and openings in the chassis are for cooling and proper operation of the unit. Do NOT block or cover the openings. Do NOT place this unit on a bed, rug, etc. as this can block the openings. This unit should not be placed in a built-in installation unless properly ventilated.

• Unplug the USB cable (if using an AC adapter, the power plug) from this device during lightning storms or when unused for long periods of time.

• Duringoperation,donotsubjectthedevicetovibrationorshock,orpluginorunplugtheUSBcable(if using an AC adapter, the power plug).

• During operation, do not move or pick up the device. The disc rotates at high speed, and picking up ormovingthedevicemaydamagethedisc.Tomovethedevice,rstremovethedisc,andturnthe power off.

• Do not remove the device cover, or modify the device. The interior of the device contains high- voltageparts,anddoingsomayleadtoreorelectricshock.Askyourdealertocarryoutany internal inspections, maintenance, and repairs. This device is a precision instrument, so refer this product to an authorized dealer or service center if disassembly is required.

• Donotplaceanyobjectsonthisdevice,whichmaydamageitorcauseittobecomeunstableand falloverorfalloff,potentiallyleadingtoinjury.

• Do not use discs that are cracked, deformed, or have been repaired with glue or other adhesives. Discsrotateathighspeedwithinthedevice,andinthesecasesmayyoutandleadtoinjuryor damage.

• Do not place this product on an unstable cart, stand, or table. The product may fall and become seriously damaged.

• When using this device, ensure that you adhere to the displayed warnings and cautions from your PC manufacturer. WARNING Ensure you abide by the following precautions, as failure to do so may lead to re or electric shock.

• Connect cables to the device only after checking that the cables have not deteriorated and are not damaged. Do not use any cables that have deteriorated or are damaged.

• Donotdisassembleormodifythedevice.Donotallowmetal,ammableobjects,chemicals,water or other foreign matter to enter the device.

• Ensure that water does not enter the device, and that it is kept dry.

In the following circumstances, turn off the device power, unplug the PC, and contact your dealer or Pioneer.

• If the device smokes, or abnormalities such as strange smells or noises are observed.

• Ifwaterorforeignobjectshaveenteredthedevice.

• If the device has been dropped or the power cord, plug, or chassis is damaged. When using an AC adapter compatible with this device, ensure that you observe the following.

• DonotplaceanyobjectsonthepowercordorACadaptercord.Additionally,ensurethatthecords do not become trapped under the device. Do not cover the cord with a rug or other items.

• Do not damage, modify, forcibly bend, twist, pull, or heat the power cord or AC adapter cord. Doing somayleadtodamagetothecord,whichcanresultinreorelectricshock.

• Do not connect this device to a direct current (DC) power source (such as used on a ship). Doing somayleadtoreorelectricshock.

• Do not use AC adapters other than those compatible with this device. Using other AC adapters may leadtore.

• Do not plug in or unplug the power plug with wet hands. Doing so may lead to electric shock.

• When unplugging the power cord, do not pull on the cord. Doing so may lead to damage to the cord,whichcanresultinreorelectricshock.Ensurethatyouholdtheplugwhenunplugging.

• Keep the power cord away from heat sources. Failure to do so may cause the insulation on the cordtomelt,whichcanresultinreorelectricshock.

• Whenmovingthedevice,ensurethatthepowerplugisrstunpluggedfromtheoutlet,andthat external connection cords are removed. Failure to do so may lead to damage to the cord, which canresultinreorelectricshock. Theindicatorsymbolsusedforthisproduct(includingaccessories)indicatethefollowing: AC (Alternating Current) DC (Direct Current)12

• Do not use in dusty locations, or in locations with high temperature or humidity.

• Donotsubjectthedevicetovibrationorshock.

• During operation, do not move or pick up the device.

• Beware of condensation. If there is condensation, leave the device for one to two hours for the moisture to evaporate before use.

• Do not inspect or modify the interior of the device.

• Useasoft,dryclothtowipeanysoilingfromtheexteriorofthedevice.Inthecaseofsignicant soiling,diluteaneutralcleanervetosixtimesinwaterandusethistomoistenasoftcloth, wipe the soiling away, then dry with a dry cloth. Do not use volatile chemicals including benzene, thinners, alcohol, or aerosol sprays, as these may damage the surface. Before using chemically treated cloth intended for the care of electronics, carefully read the cautions included with the cloths.

• There are no guarantees regarding data if data is lost while using this device. Ensure you make regular backups of your data for recovery in the case of malfunctions. Handling discs

• Do not touch or scratch the signal (shiny) side of the disc.

• Hold the disc either by both edges, or by the center hole and one edge.

• When using old or rental discs, check that there are no cracks around the center hole. Centrifugal force from high-speed rotation may enlarge these cracks, causing the disc to break.

• Do not use discs with special shapes (heart-shaped, hexagonal, etc.) or other non-standard discs. Doing so may lead to a malfunction. Cautions in Usage13

• Ifthereisdustorngerprintsonthedisc,useasoftclothtowipe outwards from the center to the outer edge of the disc. Do not wipe using a circular motion on the disc.

• Do not use record spray or antistatic agents. Doing so may damage the disc. To protect the disc, ensure it is kept in a disc case, and check for soiling or dust on the recording surface before use.14

Write speed / Read speed

• PlaybackofrecordedBD/DVD/CDdiscsispossibleindrivesandplayersthatsupportthese formats. Please consult with the respective product manufacturer regarding compatibility. To perform high-speed writing, please use media that supports high-speed recording and writing. Refer to the Pioneer website for details. https://pioneer.jp/device_e/product-e/ibs/device_e/dev00003r_e.html Features15

• Dual Disc playback — TheDualDiscformatcanrecordDVD-standardvideoandaudioononeside,andaudiothat can be played by a CD player on the other. — When inserting a Dual Disc into a playback device or removing it from the device, the surface opposite to the playback side may be scratched. Problems may occur when playing the scratched side. — Theaudioside(non-DVDside)isnotcompliantwithgeneralphysicalCDstandards,andmay not play in some cases. — TheDualDiscDVDsidecanbeplayed. — FormoredetailsonDualDiscspecicationsandstandards,pleasecontactthedistributoror vendor of the disc.16

OPEN Button Press to open the disc cover.

• When this device is connected to a Mac

with a disc inserted, this function cannot be used due to macOS

specications.PleasecheckthemacOSUserGuideforhowtooperatewithaMac. PureRead mode display function Press and hold the [OPEN] button to see the set PureRead mode. Refer to page 24 for details.

Disc Cover Pressthe[OPEN]buttontoopenthedisccoverthenplaceonlyaBD,DVDorCDdiscontothe tray with the label facing up. Close the disc cover gently. Do not manually force open the disc cover. Use the Forced Open Lever (see next page) to open the disc cover during POWER OFF. WARNING Takecarenottoletyourhandorngersbecomepinchedbythecover. Part Names and Functions17

Part Names and Functions Rear / Bottom

AC Adapter Connector (DC IN) Some computers may not provide enough power through a USB port to operate the drive. An AC adapter (not included) can be connected to the drive through the DC IN connector to provide power. For more details, visit or contact https://www.pioneerelectronics.com/PUSA/ Phone:[phone] Do not connect any AC adapter other than that specied by Pioneer. In the case of emergency (smoke, abnormal smells, strange noises, or similar), immediately remove the power plug from the outlet if safe to do so.

Forced Open Lever Use to open the disc cover when the drive is not powered. If the disc cover fails to open when the [OPEN] button is pressed, turn the power to the drive OFF and wait approximately one minute until the disc stops spinning before trying to open the disc cover. During normal operation, the [OPEN] button should be used to open the disc cover.18

The unit writes to discs when the supplied software application is installed on your PC. Writing fails if the PC or operating system does not support the software. Begin writing to disc

Connect the supplied USB cable.

Press the [OPEN] button, and gently lift the disc cover by hand. When this device is connected to a Mac

with a disc inserted, this function cannot be used due to macOS

Place the disc in the tray with the label facing up.

Close the disc cover gently.

Start the disc burning application. End the writing session

Quit the disc burning application.

Press the [OPEN] button, and gently lift the disc cover by hand. When this device is connected to a Mac with a disc inserted, this function cannot be used due to macOSspecications.PleasecheckthemacOSUserGuideforhowtooperatewithaMac.

Close the disc cover gently.

Shut down the PC. When the lock mechanism is released, the disc cover needs to be fully opened in order to close again. Operations19

Operations Manual disc cover open Use the Forced Open Lever to remove discs if the disc cover fails to open and all other methods have been exhausted.

Wait for the disc to stop spinning.

Slide the Forced Open Lever to open the disc cover.

Gently open the disc cover and remove the disc. WARNING Topreventinjuryanddamagetotheunit,doNOTforcethedisccoverto open while the disc is spinning.20

This unit can be added without shutting down or rebooting the computer. Connect the unit to the supplied USB cable.

Conrm that your computer (PC) has an available USB port.

operating system running, use the supplied USB cable to connect this unit to the PC. Caution

• Do not disconnect the USB cable during data transfers.

• Do not disconnect the USB cable during PC startup or any operation with the unit. DC IN

Computer (PC) This unit USB 3.0 port recommended USB 3.0 USB cable (supplied) USB Type-C exchange cable (supplied) USB cable (supplied) The L-shaped USB cable can connect to the drive in either direction, but when plugged in with the cord extending to the right, the cable blocks the AC Adapter Connector. To avoid damage if using an optional AC adapter, plug in the USB cable so the cord extends to the left. Note

• Connection to a USB 3.0 port is recommended, since when a USB 3.0 cable is connected to a USB

2.0 port, the connection will be limited to USB 2.0 performance standards.

• This unit can operate with USB 1.1 but will not provide optimum performance.

• ConnectingthisunitthroughaUSBhuborusingunspeciedcablesmaynotachieveproper operation.

• IfpowerisinsufcientwhenusingaUSBport,connectanACadapter(notincluded)throughthe DC IN connector on the unit’s rear panel and plug into a wall outlet to deliver power. Connect the USB cable (included) after connecting the AC adapter for proper operation. For more details about the AC adapter connection, visit or contact https://www.pioneerelectronics.com/PUSA/ Phone:[phone] Connection21

• Do not connect any AC adapter other than that specied by Pioneer.

• This unit is for use only with compatible UL Listed personal computers that have instructions detailing user installation of USB accessories.

• ULListed,Class2ACAdapter(Output5V,min.1.0A)mustbeused. Removal procedure Check that the status shows that the main unit is not being accessed (the indicator LED is not lit brightly), then remove the USB cable. Separately sold AC adapter (DCA-003)* This device operates using power supplied via the USB connector (bus power). However, use the devicebyconnectingtheoptionalACadapter(DCA-003)inthefollowingcases:

• When the device does not operate properly, such as when power is not supplied or when discs are not recognized.

• When using together with other USB devices.

• When using a USB hub.

• ThecompatibleACadapter(DCA-003)isavailableforpurchasefromthefollowingwebsite: https://www.pioneerelectronics.com/PUSA/Computer/Computer+Drives/DCA-00322

Media Suite is compatible with Windows

OS only. It cannot be used with macOS

Visit the website shown on the back of this manual.

Review the License Agreement, and click “Agree” to proceed to the CyberLink webpage. Download

After accessing the download website, sign in with your CyberLink member e-mail address and password. (If you have not registered as a CyberLink member, click “Register now” and register to be a member.)

After signing in, the product key input screen will be displayed. Enter the provided product key and click “Submit”. The product key is on the back of this manual. (The 16-character key printed on the label.)

If the product key has been entered correctly, the screen to download the downloader will be displayed. Click the download link to download the downloader. Re-downloading the downloader After registering the product key on the download website, an e-mail will be sent to your registered CyberLink member e-mail address. The downloader can be re-downloaded from the Link in the e-mail for 30 days from registration of the product key. Installation

Connect the drive to Windows PC.

Run the downloaded le to start downloading the program.

After the download is complete, the installation message will be displayed in the dialog box. Click “Install” to start up the installer. (Even if you do not click “Install”, the installer will automatically start up after 1 minute.)

After the installer starts up, follow the instructions on the installer to install the product. Downloading and Installing CyberLink Media Suite (with Product Key)23

These functions can be used if the Drive Utility is downloaded and installed. For details on other functions in the Drive Utility, refer to the drive utility help page. Please download the Drive Utility from the Pioneer website. https://pioneer.jp/device_e/product-e/ibs/device_e/dev00001r_e.html#DriveUtility Custom Eco function Explanation of function Ifthedrivedoesnotreceiveanycommands(instructionsforoperation)fromthePCforaspeciedperiod, this function will reduce the device’s power consumption (enter the power saving mode), such as by stopping thediscfromrotatingorreducingthediscrotationspeed.Shorteningthisspeciedperiodwillmakethe device enter the power saving mode earlier.

• If a command is received after entering the power saving mode, the device will require some time to bring the disc back up to high-speed rotation, which means a reduced speed of operation in the interim. Using this function Congurethesettinginthe"PioneerBDDriveUtility."

Install the "Pioneer BD Drive Utility."

Start the "Pioneer BD Drive Utility."

Slide the [ ] under [Custom Eco] to the [Power Save] side. There are 10 levels between the standard mode and power saving mode.

Select [Save setting to the drive]. The set values will be saved to the drive. Settings will be retained even after turning off the device power. Cautions in usage

• The default setting is standard mode.

• If power to the drive is turned off without selecting the [Save setting to the drive] checkbox, the settings will revert to the previously saved settings.

environment, the setting can be changed at any time using the Pioneer BD Drive Utility, when the drive is recognized.

• Custom Eco settings can only be changed in Windows. After changing the settings in Windows, the device can be used with a Mac

PureRead Explanation of PureRead function When using this device to read a music CD, you can use PureRead. This function allows the device to work to acquire and reproduce the original sound as much as possible such as by repeatedly reading scratched or soiled parts of the CD. PureRead can be set to the following two modes or turned off. Master Mode (default setting) This mode works to acquire and reproduce the original sound as much as possible, but if it encounters audio data that cannot be completely reproduced, it interpolates that data and continues with acquisition. Perfect Mode This mode reproduces the original sound, and if it encounters audio data that cannot be completely reproduced, it stops and halts acquisition. OFF This mode carries out normal acquisition of music CD data. If there is a scratch that prevents reading, interpolation will occur.25

Useful Functions What is interpolation? Audio data that cannot be read because of scratches or other damage is created by inference from sounds before and after it. This sound will be degraded compared to the original sound. Sampling Original waveform Original waveform Corrupted waveform from scratches, etc. Acquired audio waveform Audio is interpolated from sounds before and after. Using PureRead [Windows

Install the "Pioneer BD Drive Utility."

Start the "Pioneer BD Drive Utility."

Select from either [Perfect Mode] or [Master Mode].

Select [Save setting to the drive]. The set values will be saved to the drive. Settings will be retained even after turning off the device power. [Mac

Install "Pioneer BD Drive Utility" (macOS

10.14 or earlier) or "Pioneer BD Drive Utility

Start "Pioneer BD Drive Utility"or "Pioneer BD Drive Utility Lite." When using "Pioneer BD Drive Utility Lite," operate without a disc inserted.

Select from either [Perfect Mode] or [Master Mode].

Select [Save setting to drive]. The set values will be saved to the drive. Settings will be retained even after turning off the device power.27

Useful Functions Displaying PureRead mode With no disc inserted, press and hold the open button for at least two seconds. The busy indicator ashes,andthecurrentPureReadmodesettingisdisplayed. Mode display Master Mode ―

• The PureRead mode display function cannot be used while a disc is inserted in the device and the cover is closed.

• If power to the drive is turned off without selecting the [Save setting to the drive] checkbox, the settings will revert to the previously saved settings.

[Installation] The device can only be installed horizontally. [Disc size] 12 cm (4-23/32 in.) / 8 cm (3-9/64 in.)

• Drive does not support non-standard shapes such as business cards, diamond, etc.

• Drive does not support 8 cm (3-9/64 in.) adapter. [Transfer rate] Data reading (sustained) BD Max. 27.00 MB/s DVD Max. 10.80MB/s CD Max. 3.60 MB/s Data writing (sustained) BD Max. 27.00 MB/s (6X BD-R) DVD Max. 10.80MB/s (8XBD-R) CD Max. 3.60 MB/s (24X BD-R)

Specications [Accessories] Owner’s manual (including warranty information and application product key) USB cable (Type-A) USBexchangecable(Type-A→Type-C)30

Unexpected errors in operation are often thought to be malfunctions. If you think there is a malfunction, check the items below according to the symptoms. If the abnormality is not resolved even after taking the following measures, please contact your dealer or Pioneer. Additionally, please consult with the application software manufacturer regarding any problems occurring in the application software. The computer or application does not correctly recognize the device

• Is the USB cable or AC adapter connected correctly?

Make sure the cable is connected correctly. If you are using a USB hub, the power supply may beinsufcient.ConnecttheUSBcabledirectlytoyourcomputer.

• Is the OS compatible with the device?

Use an OS that supports this device. ( Windows

• Are you using the supplied application?

Use the application included with this device. Data cannot be recorded/Error occurs during recording

• Istheresufcientspaceforrecording?

• Check that the required application software is installed in the usage environment.

• Checkthattheoperatingenvironmentbeingusedmeetsthespecicationsfortheapplication software being used.

• Recording on the disc at the selected speed is not possible.

Check that the disc supports the different recording speeds.

The speed may drop depending on the condition of the disc.

• Areyouusingadiscthathasbeennalized(nomorerecordingispossible)?

• Is the disc correctly inserted with the label side facing up and the recording side facing down?

• Is the disc dirty or scratched? Problems and Solutions31

Problems and Solutions A recorded disc cannot be read

• Is the disc inserted into the disc tray with the label side facing up?

• Are you using a blank disc?

• Is the disc dirty or scratched?

• Check that the required application software is installed in the usage environment.

• Isthedeviceinstalledinaatlocation?

• The optical components or disc may have condensation on them. Therefore, turn the device power off for a period of time and wait for it to fully dry before usage. For other details on how to record on discs, refer to the manual or help screens for the application software being used. For more stable disc recording and playback Theoperatingtemperaturerangeforthisproductis+5°Cto+35°C(41°Fto95°F).However, recording and playback at normal temperatures is recommended in order to ensure stable recording as well as playback on various players and drives. Region codes The region code for the drive can be set only ve times (including the initial setting). The region codeselectedwiththefthsettingwillbelockedasthenalregioncode.Accordingly,takecarewhen changing this code.

• DVDdiscsthatdonothavearegioncodesetcanbeplayedonallplayers.32

Problems and Solutions There are no images. There is no sound.

• DigitaloutputofBD-Videocontent(outputusingDVIorHDMIterminals)requiresgraphics functionality and monitors that support HDCP standards. Check that your PC environment supports HDCP standards. PlaybackofBD-Videocontentandotherhigh-denitionvideosrequiresveryhighprocessing power. If you encounter phenomena such as frame dropping or choppy audio, it may be possible to prevent this by reducing the load on the PC, either by stopping resident software or using video playback support functionality in the graphics function. Review the operating environment, and try playback again with as little load on the PC as possible from other applications. PlaybackofBD-Videocontentrequiresperiodicupdatestotheplaybacksoftware,asthecontent decryption key has an expiration date. Before playback, ensure that the latest update from the software manufacturer has been applied.

• DuringDVD-Videotitleplayback,iftheplaybacksoftwarecounteriscountingcorrectlyandaudio is output, but no images are displayed, check the resolution and number of colors of your monitor. The standard settings are 800 x 600 resolution and 16-bit color. Additionally, check that the video card (video chip) drivers are the latest versions, and update if necessary. Ifamessagesuchas"Failedtocreateoverlay"isdisplayed,thisindicatesinsufcientvideocard performance as above, so set the resolution and number of colors as above. Furthermore,ifyourPChasaTVoutputfunction,anerrormessagestartingwith"Macrovision..." maybedisplayed.Inthesecases,turnofftheTVoutputfunction.

• If images are displayed but no audio is output, the video may be being output in an audio format notsupportedbyyourplaybacksoftware.ChecktheaudioformatrecordedwiththeBD/DVD-Video title, and switch to a supported audio format (surround sound, etc.).

• MediaandlessuchasvideosfromBD/DVD-Videoanddigitalbroadcastingincludecontent protection, and have restrictions on copying and playback. Check that there are no restrictions on the content to be played and on the playback environment.33

Others Warranty and After-Sales Service AFTER-SALESSERVICEFORPIONEERPRODUCTS Please contact the dealer or distributor where you purchased the product for its after-sales service (including warranty) or any other information. You may also contact Pioneer Customer Support at 1-800-421-1404intheU.S.andCanada,orattheaddresslistedbelow: PLEASE DO NOT SHIP YOUR PRODUCT to the address listed below for repair. Units requiring service must be sent to a different address and with an RMA number. Please contact Pioneer Customer Support or an authorized service company if service is required for your product. PIONEER ELECTRONICS (USA) INC. P.O.BOX 1720, Long Beach, California 90801 U.S.A. Questions about the included application software Direct inquiries to the following software manufacturers. CyberLink Support Center https://www.cyberlink.com/support/index.html Trademarks and registered trademarks

• Pioneer and the Pioneer logo are registered trademarks of Pioneer Corporation.

• Windows is a registered trademark of Microsoft Corporation in the U.S. and other countries.

• Mac,OSXElCapitan,macOS,macOSSierra,macOSHighSierra,macOSMojave,macOS Catalina, macOS Big Sur and macOS Monterey are registered trademarks of Apple Inc.

• M-DISC is a trademark of Millenniata, Inc.

• BLU-RAY DISC, the Blu-ray Disc logo, BDXL and the BDXL logo are trademarks of the Blu-ray Disc Association.

• CyberLink is a trademark or a registered trademark of CyberLink Corporation.

• USB Type-C is a registered trademark of USB Implementers Forum.

• All other trademarks belong to their respective owners.2