Control - Video conferencing system Stem Audio - Free user manual and instructions

Product Type	All-in-one video conferencing system
Brand	Stem Audio
Model	Control
Dimensions (L x W x H)	28 cm x 28 cm x 8 cm
Weight	2.5 kg
Power supply	24 V DC power adapter (included)
Network connectivity	Gigabit Ethernet (PoE+ optional)
Microphones	6 omnidirectional beamforming microphones
Speakers	2 wideband speakers with integrated amplification
Microphone range	Up to 4.5 meters in a standard room
Frequency response	20 Hz – 20 kHz
Supported protocols	USB, Bluetooth, VoIP (SIP), analog (line in/out)
Software compatibility	Zoom, Microsoft Teams, Google Meet, Cisco Webex, etc.
Configuration	Via web portal or Stem Ecosystem app
Operating temperature	0°C to 40°C
Maintenance and cleaning	Clean with a soft, dry cloth. Do not use abrasive products.
Safety	Complies with CE and FCC standards. Detachable power cord for safety.
Warranty	2 years (parts and labor)
Country of manufacture	United States

Frequently Asked Questions - Control Stem Audio

How to connect the Control to the network?

Plug in the power adapter or use PoE+ via an Ethernet cable. Connect the Ethernet cable to an active network port. The device powers on automatically and appears in the Stem Ecosystem software.

Is the Control compatible with macOS and Windows?

Yes, it works as a USB audio device natively recognized by Windows, macOS, and Chrome OS. No additional drivers are needed.

Can I use the Control with a traditional video conferencing system (codec)?

Yes, thanks to its analog connections (line in/out) and support for the SIP protocol, the Control can interface with standard codecs or analog systems.

How to install the Control in a room?

Place the Control at the center of the conference table. Connect it to power and the network. Launch the Stem Ecosystem app to detect the device, name it, and assign it to a room.

Does the Control have echo and noise cancellation?

Yes, it integrates advanced audio processing with acoustic echo cancellation (AEC) and noise reduction for clear conversations.

Can I extend coverage with other Stem Audio devices?

Absolutely. The Control is part of the Stem ecosystem. You can add Stem Speaker microphones or Stem Wall speakers via the same network to cover larger rooms.

How to update the Control's firmware?

Updates are done automatically via the Stem Ecosystem app when a new version is available. Make sure the device remains connected to the Internet.

What to do if the Control is not detected on the network?

Check that the Ethernet cable is properly plugged in and that the LED is on. Restart the device by unplugging power for 10 seconds. Check your network DHCP settings.

Can the Control be mounted on a wall or ceiling?

The Control is designed for tabletop use. For wall mounting, use the optional Stem Control Wall Mount (sold separately).

How to clean the Control?

Use a soft, lint-free cloth slightly dampened with water or a mild cleaner. Never use solvents, sprays, or abrasive products.

USER MANUAL Control Stem Audio

1 Connect your Control

Plug-in your Control unit and connect it to the network

2 Find your unit Identify the Control unit you want on the network & select it via the Stem ecosystem platform

3

Name your unit

Give your Control unit a name

(Ex. Medium Conference Room -Control 1)

Please name your unit

Typical name might relate to the location of the device ex. Room 304, Table Unit A

DEVICE NAME

4

Give it a home

Create a new room or choose which room this unit will be placed in via the Stem ecosystem platform

Need some help?

Email: [e-mail]

Telephone: (949) 877-STEM (7836)

Product User Manuals:

stemaudio.com/manuals