SPX205EXT - Pressure washer Sun Joe - Free user manual and instructions

USER MANUAL SPX205EXT Sun Joe

© 2020 by Snow Joe , LLCAll rights reserved. Original instructions.

SAVE THESE INSTRUCTIONS

A Division of Snow Joe

, LLC Model SPX205E-XT Form No. SJ-SPX205E-XT-880E-M

IMPORTANT! Safety Instructions All Operators Must Read These Instructions Before Use mWARNING! This indicates a hazardous situation, which, if not avoided, could result in death or serious injury. mCAUTION! This indicates a hazardous situation, which, if not avoided, could result in minor or moderate injury. mDANGER! This indicates a hazardous situation, which, if not followed, will result in death or serious injury. General Safety

WARNING! This appliance is not intended for use by children or by unassisted, unsupervised persons whose physical, sensory, or mental capabilities prevent them from using it safely. Children should be supervised to ensure that they do not play with the appliance. Before starting up your machine, please check it carefully for any defects. If you nd any, do not start up your machine. Contact your authorized Snow Joe

dealer or call the Snow Joe

customer service center at 1-866-SNOWJOE (1-866-766-9563). mWARNING! When using the pressure washer, basic safety precautions should always be followed to reduce the risk of re, electric shock, and personal injury. These include:

• Know your product – Know how to stop the machine and bleed pressure quickly. Thoroughly familiarize yourself with the controls.

• Keep bystanders away – All visitors and pets should be kept a safe distance away from the work area.

• Use the right product – Do not use this machine for any job except that for which it is intended.

• Dress properly – Do not wear loose clothing or jewelry. They can get caught in moving parts. Protective rubber gloves and non-slip footwear are recommended when working outdoors.

mCAUTION! – Exercise caution to avoid slipping or falling. Wear protective footwear that will protect your feet and improve your footing on slippery surfaces.

• Stay alert – Watch what you are doing. Use common sense. Do not operate the pressure washer when you are tired, or under the inuence of alcohol or drugs.

• Do not overreach – Keep proper footing and balance at all times.

• Avoid unintentional starting – Do not carry a plugged- in machine with your nger on the trigger. Make sure the switch is o before plugging in the machine.

• Do not abuse the cord – Never carry the machine by the cord or yank the cord to disconnect it from the receptacle. Keep the cord away from heat, oil, and sharp edges.

• Use safety glasses – Also use safety footwear, snug- tting clothing, protective gloves, and hearing and head protection.

• Check the water temperature – This pressure washer is not meant to pump hot water. NEVER connect it to a hot water supply as it will signicantly reduce the life of the pump.

• Store indoors – NEVER store the pressure washer outdoors or where it could freeze. The pump could be seriously damaged.

• Ground Fault Circuit Interrupter (GFCI) – GFCI protection should be provided on the circuits or outlets to be used for this pressure washer. Receptacles are available having built-in GFCI protection and may be used for this measure of safety.

• Inspect electrical cables – The insulation of the power cord should be perfectly intact. If the power cord is damaged or shows any signs of wear or tear, do not use the pressure washer. Contact your authorized Snow Joe

dealer or call the Snow Joe

customer service center at 1-866-SNOWJOE (1-866-766-9563). mWARNING! Do not use this appliance without reading this instruction manual. mWARNING! This pressure washer's spray wand is compatible with the SPX1DT detergent bottle attachment (sold separately; visit sunjoe.com to purchase). When using this attachment, be sure to use cleaning agents that are specically recommended by the manufacturer. The use of other cleaning agents or chemicals may adversely aect the safety of the appliance. mWARNING! Do not use the appliance within range of other people unless they are wearing protective clothing. mWARNING! High-pressure jets can be dangerous if subject to misuse. The jet must not be directed at persons, pets, live electrical equipment, or the appliance itself.2

• Do not direct the jet at yourself or others in order to clean clothes or footwear.

• Risk of explosion – Do not spray ammable liquids.

• Disconnect the tool – Disconnect from the electrical power supply before performing any maintenance task.

• Keep children away – This high-pressure electric power washer must not be used by children or untrained personnel.

• To ensure appliance safety, use only original replacement parts from the manufacturer or those approved by the manufacturer. mWARNING! Water that has owed through backow preventers is considered to be non-potable. mWARNING! During cleaning, maintenance, or when replacing parts, disconnect the machine from its power source by removing the plug from the socket outlet. mWARNING! High-pressure hoses, ttings, and couplings are important for the safe operation of the appliance. Use only hoses, ttings, and couplings recommended by the manufacturer.

• Check for damaged parts – Do not use the appliance if the supply cord or other important parts of the appliance are damaged (e.g. safety devices, high-pressure hoses, trigger gun). mWARNING! If an extension cord is used, the plug and socket must be of watertight construction. NOTE: It is not recommended to use an extension cord with this pressure washer. mWARNING! Inadequate extension cords can be dangerous.

• This high-pressure electric power washer must not be used at temperatures below 32ºF (0°C). mWARNING! Power cords on drums should always be completely unwound to prevent the cord from overheating.

• Power cord connections should be kept dry and o the ground.

• If the power cord is damaged, do not use the appliance. Contact your authorized Snow Joe

dealer or call the Snow Joe

• Keep the machine on a stable, at surface during operation, handling, transportation, and storage. Sudden overturn of the machine can cause bodily injury.

• In the event of an accident or breakdown, switch o the machine immediately. (If contact with detergent occurs, rinse with an abundance of clean water.) Electrical Safety ATTENTION: If there are problems with the electrical MAINS, short voltage drops may appear when starting the equipment. This can, in turn, inuence other equipment (e.g. cause a lamp to blink). If the MAINS-IMPEDANCE Zmax < 0.335 OHM, such disturbances are not expected. (If you require assistance, contact your local supply authority for further information.) mWARNING! Electrical Shock Hazard – Before starting up your machine, please check it carefully for any defects. If you nd any, do not start up your machine. Contact your authorized Snow Joe

dealer or call the Snow Joe

customer service center at 1-866-SNOWJOE (1-866-766-9563). The following should be observed when connecting the high-pressure electric power washer to the electric supply:

• The electric supply connection should be performed by a qualied person.

• The electric supply to this appliance should include either a residual current device that will interrupt the supply if the leakage current to the earth exceeds 30 mA for 30 ms or a device that will interrupt the earth circuit (GFCI). IMPORTANT: Only use water without any impurities. If there is a risk of running sand into the inlet water (i.e. from your own well), an additional lter should be installed. Safety devices The unloader valve can reduce pressure if it exceeds preset values. The spray gun features a locking device. When the lock is activated, the spray gun cannot be operated.

1. Thermal sensor – A thermal sensor protects the motor

against overloading. The machine will restart after a few minutes when the thermal sensor has cooled.

2. Double insulation – In a double-insulated appliance, two

systems of insulation are provided instead of grounding. No grounding means is provided on a double-insulated appliance, nor should a means for grounding be added to the appliance. Servicing a double-insulated appliance requires extreme care and knowledge of the system, and should be performed only by qualied service personnel at an authorized Snow Joe

dealer. Replacement parts for a double-insulated appliance must be identical to the parts they replace. A double-insulated appliance is marked with the words “Double Insulation” or “Double Insulated.” The symbol (square within a square) may also be marked on the appliance.

3. Ground fault circuit interrupter (GFCI) protection – A

GFCI should be provided on the circuit(s) or outlet(s) to be used for this pressure washer. Receptacles are available having built-in GFCI protection and may be used for this measure of safety.3 4. It is not recommended to use an extension cord with this pressure washer. The unit comes standard with a 35 ft GFCI power cable. Using an extension cord may cause a drop in line voltage resulting in loss of power and overheating. If an extension cord is going to be used, use only extension cords that are intended for outdoor use. These extension cords are identied by marking "Acceptable for use with outdoor appliance; store indoors while not in use". Use only extension cord having an electrical rating not less than the rating of the product. Do not use damaged extension cords. Examine extension cord before using and replace if damaged. Do not abuse extension cord and do not yank on any cord to disconnect. Keep cord away from heat and sharp edges. Always disconnect extension cord from the receptacle before disconnecting the product from the extension cord. 5. To reduce the risk of electric shock, this appliance has a polarized plug (i.e. one blade is wider than the other). The appliance plug will t into a polarized outlet only one way. If the appliance plug does not t fully into the outlet, reverse the plug. If the plug still does not t, make sure that you are using the correct polarized wall outlet. If the plug still does not t, contact a qualied electrician to install the proper wall outlet. Do not modify the appliance plug, power cord receptacle, or power cord plug in any way. mWARNING! To reduce the risk of electrocution, keep all connections dry and o the ground. Do not touch plug with wet hand.6. To prevent the appliance cord from disconnecting from the extension cord during operation, make a knot with the two cords as shown in Table 1.7. Do not abuse the cord. Never pull the pressure washer by the cord or yank the cord to disconnect it from the receptacle. Keep the cord away from heat, oil, and sharp edges.Risk of electrocution• Inspect cord before using.• Do not use if cord is damaged.• Keep all connections dry and o the ground.• Do not touch plug with wet hands.• Keep cord away from heat and sharp edges.• Do not spray electrical apparatus and wiring.Risk of explosion• Do not spray ammable liquids.• Do not use acids, bases, solvents, or any ammable material in this product. These substances can cause physical injuries to the operator and irreversible damage to the machine.Additional safety instructions• High-pressure: keep clear of nozzle.• Injection hazard: equipment can cause serious injury if the spray penetrates the skin.• Do not point the gun at anyone or at any part of the body.• In case of skin penetration, seek medical aid immediately.• Before servicing, cleaning, or removing any parts, shut o the power and relieve pressure.• This machine is not suitable for connection to the potable water mains. m WARNING m Electric shock may cause SEVERE INJURY or DEATH. Heed these warnings:• Do not allow any part of the electric pressure washer to make contact with water while it is in operation. If the appliance becomes wet while turned o, wipe dry before starting. • Do not use an extension cord over 25 ft. The pressure washer comes equipped with a 35 ft power cable. Combined cord length must not exceed 60 ft. Any extension cord must be 16-gauge (or heavier) to safely power the pressure washer.• Do not touch the appliance or its plug with wet hands or while standing in water. Wearing rubber boots oers some protection. EXTENSION CORD CHARTCord Length:Min. Wire Gauge (A.W.G.):25 ft (7.6 m) (B) Connect plug and receptacleCord set Appliance cord(A) Tie cord as shownTable 1. Method of Securing Extension Cord4 Product Description Purpose

• This high-pressure electric power washer is intended for residential use only. It is designed for light-to-medium duty cleaning jobs on boats, motorcycles, RVs, ATVs, trailers, decks, barbecues, siding, patio furniture, and more. Areas of application

• Never use the machine in potentially explosive areas under any circumstances!

• The operating temperature must be between 32ºF (0ºC) and 104ºF (40ºC).

• The machine consists of an assembly with a pump, which is encased in a shock-absorbing housing. To provide the operator with an optimal working position, the machine is equipped with a spray wand and a non-slip handle grip, whose shape and conguration comply with applicable regulations.

• Do not cover or modify the spray wand or the spray nozzle in any way.

• The high-pressure electric power washer is designed to be used with cold or lukewarm water; higher temperatures can damage the pump.

• Do not use water that is dirty, gritty, or contains any chemical products, as such impurities could impair operation and shorten the life of the machine.5 Safety Symbols The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all instructions on the machine before attempting to assemble and operate. To reduce the risk of injury, user must keep all bystanders at least 49 ft (15 m) away. Always keep the power cable away from heat sources, oils, or sharp edges. Immediately remove plug from the mains if the cable is damaged, frayed, or entangled.

MANUAL(S) – Read, understand, and follow all instructions in the user manual(s) before attempting to assemble and operate. SAFETY ALERT – Indicates a precaution, a warning, or a danger.

WEAR EYE AND HEARING

PROTECTION – For protection against injury, wear ear defenders and safety goggles. Double Insulation – When servicing, use only identical replacement parts. WARNING! Do not expose the unit to rain or wet conditions. Keep dry. Machine not suitable for connection to the potable water mains. WARNING! Electrical shock hazard. WARNING! Turn the machine OFF and disconnect it from the power supply before inspecting, cleaning, changing accessories, or conducting any other maintenance task. Symbols SymbolsDescriptions Descriptions Wear non-slip footwear that will protect your feet and improve your footing on slippery surfaces. Wear safety gloves during use to protect hands. Store indoors. Never store the pressure washer outdoors. If the pump freezes, permanent damage may result.6 Know Your Electric Pressure Washer Read the owner’s manual and safety rules carefully before operating the pressure washer. Compare the illustration below to the pressure washer in order to familiarize yourself with the location of the various controls and adjustments. Save this manual for future reference.

3. High-pressure hose connection

8. Garden hose adapter/connection

11. Water outlet/high-pressure hose connection

13. Power cord with GFCI

14. High-pressure hose

• Electric pressure washer

• Two (2) Phillips head screws (for handle)

• Needle clean-out tool (included with manual packet)

• Garden hose adapter (female coupler)

• Manuals with registration card

1. Carefully remove the pressure washer and check to see

that all of the above items are supplied.

2. Inspect the product carefully to make sure no breakage or

damage occurred during shipping. If you nd damaged or missing parts, DO NOT return the unit to the store. Please call the Snow Joe

customer service center at 1-866-SNOWJOE (1-866-766-9563). NOTE: Do not discard the shipping carton and packaging material until you are ready to use your new electric pressure washer. The packaging is made of recyclable materials. Properly dispose of these materials in accordance with local regulations. IMPORTANT! The equipment and packaging material are not toys. Do not let children play with plastic bags, foils, or small parts. These items can be swallowed and pose a suocation risk! mWARNING! Do not connect to power supply until assembly is complete. Failure to comply could result in accidental starting and possible serious personal injury. Assembly Tools required: Phillips head screwdriver

1. Following the alignment grooves at the top of the machine

body, slide the handle into position from the front to the back, so that the solid side of the handle faces the front of the washer. Secure the handle using a Phillips head screwdriver and the two (2) supplied Phillips head screws (Fig. 1).

2. Slide the cord holder into position (Fig. 2).

3. Fit the two pieces of the spray wand assembly together

and rotate it until the two parts are completely locked (Fig. 3). Fig. 1 Handle Alignment grooves

4. Fit the spray wand assembly into the gun and turn the

rotatable end-piece of the wand until the two parts are completely locked (Fig. 4).

5. Connect the quick-connect end of the high-pressure hose

to the trigger gun (Fig. 5). You will hear a click when it snaps into place. To release the high-pressure hose from the trigger gun, push the release button on the trigger gun.

6. Connect the other end of the high-pressure hose to

the water outlet on the pressure washer (Fig. 6). First, push the high-pressure hose end completely onto the high-pressure water outlet, then screw it on clockwise. mWARNING! Keep hose away from sharp objects. Bursting hoses may cause injury. Examine hoses regularly and replace if damaged. Do not attempt to mend a damaged hose.

7. Connect the garden hose adapter (female coupler) to the

water inlet of the pressure washer, then thread your garden hose (male end) into the garden hose garden hose adapter (Fig. 7). The garden hose must have an internal diameter of at least 13 mm (1/2 in.) and must be reinforced. The water supply must be at least equal to the washer delivery capacity. NOTE: The machine is not suitable for connection to the potable water main.

8. Attach garden hose to water supply (Fig. 8).

mWARNING! Do not connect to potable water system. mWARNING! If connection is made to a potable water system, the system shall be protected against backow mWARNING! The intake water temperature must not exceed 104ºF/40ºC. The water supply must not exceed 0.7 MPa. mCAUTION! The washer must only be used with clean water; use of unltered water containing corrosive chemicals will damage the washer. RELEASE Spray wand assembly Trigger gun Fig. 4 RELEASE Push to release Trigger gun Fig. 5 High-pressure hose Fig. 6 (BACK) Water outlet High-pressure hose Fig. 7 (FRONT) Water inlet Garden hose This end to water inlet Garden hose (male end) Fig. 8 Connect to water supply Garden hose9

9. Make sure the motor switch is pushed to the OFF (0)

position before plugging the unit into the power outlet (Fig. 9). mCAUTION! To prevent damage to the appliance, do not allow it to operate dry. Before starting the appliance, make sure that it has proper and stable supply of water. Operation

IMPORTANT! This pressure washer is equipped with a micro-switch sensitive to water ow. This Total Stop System (TSS) senses water ow in the pump. When the trigger is released, water stops owing through the pump. The TSS then automatically turns the motor o to protect the pump from overheating, thus saving energy and prolonging pump life.

1. Check that the electrical supply voltage and frequency

(Volt/Hz) correspond to those specied on the pressure washer rating plate. If the power supply is correct, you may now plug the pressure washer into the power outlet (Fig. 10). NOTE: The GFCI may need to be reset when rst plugged into the electric outlet. Press the "Reset" button until the power light indicator on the GFCI illuminates.

2. Position the washer as CLOSE as possible to the

3. The washer must be used on a secure and stable surface

in a standing, upright position (Fig. 11).

4. Turn the water supply tap on completely.

5. Unlock the safety lock, then press the trigger for a few

seconds until the water ow is steady. Operating the pressure washer in this manner will allow air to escape and discharge residual pressure in the hose (Fig. 12).

6. Keeping the trigger pressed, turn the switch to the ON (I)

position to start the pressure washer.

7. When re-starting the motor, always keep the trigger

pressed. NOTE: The motor only runs when the trigger is depressed and shuts o when the trigger is released. OFF/0 ON/I Fig. 9 RESET TEST Fig. 10 GFCI Power light indicator Reset Fig. 11 RELEASE Fig. 12 Trigger Safety lock Push to release high-pressure hose10 Using the adjustable spray wand mWARNING! High-pressure jets can be dangerous if subject to misuse. The jet must not be directed at persons, pets, live electrical equipment, or the appliance itself.

1. The washer is equipped with an adjustable nozzle.

2. The water pressure can be adjusted from low pressure (–)

to high pressure (+) by turning the pressure adjustment knob. The nozzle tip can be adjusted from pencil spray (wide open tip) to fan spray (narrow tip) by turning the nozzle tip adjustment knob (Fig. 13). mWARNING! Do not adjust the nozzle while the trigger is squeezed. Failure to do so could result in damage. Recommended cleaning procedure

1. For additional cleaning power, a detergent spray

bottle attachment (Model SPX1DT) is available as an add-on accessory for the SPX205E-XT. Visit sunjoe.com to purchase. mCAUTION! Only use detergents specically recommended for use with pressure washers.

2. Load the bottle with a suitable, non-corrosive detergent

and attach it the spray gun (Fig. 14).

3. With the nozzle tip adjusted to a low-pressure fan spray,

apply detergent from the bottom to the top of the dry surface to be cleaned. Applying detergent in this manner will dissolve dirt most eectively. NOTE: Wetting the surface rst is not recommended as it dilutes the detergent and reduces its cleaning ability.

4. Allow the detergent to remain on the surface for a short

time before rinsing with the pressure washer. Do not allow the detergent to dry on the surface. Shutting down

1. Turn the switch to the OFF (0) position and unplug the

power cord from the outlet.

2. Turn o the water source.

3. Hold the trigger to release water pressure.

4. Disconnect the garden hose from the water inlet on

5. Disconnect the high-pressure hose connection on the

6. Release the trigger and engage the gun safety lock.

mWARNING! Turn o the water supply and squeeze the trigger to depressurize the unit. Failure to do so could result in personal injury due to discharge of high-pressure water. Taking a break If you are taking a break of ve minutes or more between cleaning tasks:

1. Engage the gun safety lock (Fig. 12).

2. Turn the switch to the OFF (0) position.

3. Unplug the power cord from the outlet.

CAUTION! Always store your pressure washer in a location where the temperature will not fall below 32ºF (0ºC). The pump in this machine is susceptible to permanent damage if it freezes. FREEZE DAMAGE IS NOT COVERED BY THE WARRANTY.

• Store the pressure washer indoors in a dry, covered area where it is not subject to adverse weather conditions.

• It is important to store this product in a frost-free area.

• Always empty water from all hoses, the pump, and the detergent bottle (if using) before storing. mCAUTION! The use of a pump protector is recommended to prevent cold weather damage during storage over the winter months. Fig. 13 Fan spray Pencil spray Pressure adjustment knob Nozzle tip adjustment knob Nozzle tip Fig. 14 Detergent spray bottle (Model SPX1DT)11 Winterizing + long-term storage If you must store your pressure washer in a location where the temperature falls below 32ºF (0ºC), you can minimize the chance of damage to your machine by utilizing the following procedure:

• Disconnect all water connections.

• Turn on the machine for a few seconds until the remaining water in the pump exits. Turn o immediately.

• Do not allow the high-pressure hose to become kinked.

• Store the machine and accessories in a room that does not reach freezing temperatures.

• Do not store near a furnace or other sources of heat that may dry out the pump seals.

• Operate the pressure washer with non-corrosive/non-toxic anti-freeze, a pump saver, or a pump protector before storing for the winter. mWARNING! Before reusing, completely ush the unit out with clear water. Anti-freeze products can damage paintwork, so you must ensure there is no anti-freeze left in the system before using it again. Maintenance

CAUTION! Before working on the pressure washer, disconnect the plug from the power supply socket.

1. To ensure good performance, check and clean the water

inlet lter (Fig. 15). Remove the pre-lter and water inlet lter and rinse with warm water to prevent any foreign matter from clogging the pump (Figs. 16 – 17).

2. Clean the nozzle with the needle clean-out tool provided

(Fig. 18). Remove the spray wand from the gun; remove any dirt from the nozzle hole and rinse. Fig. 15 (FRONT) Waterinletlter Garden hose adapter Pre-lter Fig. 16 Pre-lter Fig. 17 Inletlter Fig. 18 Needle clean-out tool12 Disposal Recycling the washer

• Do not dispose of electrical appliances as unsorted municipal waste. Use separate collection facilities.

• Contact your local government agency for information regarding the collection systems available.

• If electrical appliances are disposed of in landlls or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being.

• When replacing old appliances with new ones, the retailer is legally obligated to take back your old appliance for disposal at least free of charge. Service + Support If your Sun Joe

SPX205E-XT electric pressure washer requires service or maintenance, please call the Snow Joe

customer service center at 1-866-SNOWJOE (1-866-766-9563). Model + Serial Numbers When contacting the company, reordering parts, or arranging service from an authorized dealer, you will need to provide the model and serial numbers, which can be found on the decal located on the housing of the unit. Copy these numbers into the space provided below. Record the following numbers from the housing or handle of your new product: SPX205E-XT Model #: Serial #:13 Troubleshooting

• Disconnect the unit from the electrical power supply before carrying out maintenance on the machine or when checking that its parts are in proper working order.

• To avoid unnecessary hassles, consult the following table before contacting customer service with any mechanical issues. Problems Possible Cause Possible Solution Machine refuses to start

• Power failure/machine not plugged into a working receptacle.

• Defective extension cord.

• Check to make sure machine is plugged into a working outlet.

• Check the power cord and reset the GFCI. Try a dierent outlet.

• Replace fuse. Switch o any other machines that are using the same circuit.

• Try the unit without an extension cord.

• Check the hoses and connections are airtight.

• Clean or replace valves/seals.

• Please call the Snow Joe

• Check that the mains voltage corresponds to specication on the model tag.

• Leave the washer for 5 minutes to cool down.

• Install a fuse with a higher amp rating than the amp consumption of the machine. Try the unit without an extension cord.

• Allow machine to run by holding the trigger until regular working pressure resumes.

• Check that the water supply corresponds to the specications required.

• WARNING! Avoid using long, thin hoses (minimum 1/2 in. diameter).

• Clean the water inlet lter.

• Straighten out the hose to remove any kinks/blockages.

• Please call the Snow Joe

• Wait for pump/hoses or accessories to thaw.

• Connect inlet water.

• Clean the water inlet lter.

• Valves dirty, worn out, or stuck.

• Pump seals worn out.

• Thermal sensor activated.

• Nozzle partially blocked.

• Inadequate supply of mains water.

• Nozzle partially blocked.

• Pump/spray gun is leaking.

• Trigger mechanism is broken.

• Water inlet lter blocked.

• Nozzle blocked. Fluctuating pressure Machine stops Fuse blows Machine pulsating Machine often starts and stops by itself Machine starts, but no water comes out14 Optional Accessories

WARNING! ALWAYS use only authorized Snow Joe

replacement parts and accessories. NEVER use replacement parts or accessories that are not intended for use with this electric pressure washer. Contact Snow Joe

if you are unsure whether it is safe to use a particular replacement part or accessory with your pressure washer. The use of any other attachment or accessory can be dangerous and could cause injury or mechanical damage. NOTE: Accessories are subject to change without any obligation on the part of Snow Joe

to provide notice of such changes. Accessories can be ordered online at sunjoe.com or via phone by contacting the Snow Joe

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CUSTOMER PROMISE OUR WARRANTY: Snow Joe warrants new, genuine, powered and non-powered Products to be free from defects in material or workmanship when used for ordinary household use for a period of two years from the date of purchase by the original, end-user purchaser when purchased from Snow Joe or from one of Snow Joe’s authorized sellers with proof of purchase. Because Snow Joe is unable to control the quality of its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not cover Products purchased from unauthorized sellers. If your Product does not work or there’s an issue with a specic part that is covered by the terms of this Warranty, Snow Joe will elect to either (1) send you a free replacement part, (2) replace the Product with a new or comparable product at no charge, or (3) repair the Product. How cool is that! This Warranty gives you specific legal rights, and you may also have other rights which vary from State to State. PRODUCT REGISTRATION: Snow Joe strongly encourages you to register your Product. You can register online at snowjoe.com/register, or by printing and mailing in a registration card available online from our website, or calling our Customer Service Department at 1-866-SNOWJOE (1-866-766-9563), or by e-mailing us at [e-mail]. Failure to register your Product will not diminish your warranty rights. However, registering your Product will allow Snow Joe to better serve you with any of your customer service needs. WHO CAN SEEK LIMITED WARRANTY COVERAGE: This Warranty is extended by Snow Joe to the original purchaser and original owner of the Product. WHAT IS NOT COVERED? This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do not aect performance. Wearing parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563). ABOVE ALL ELSE, Snow Joe, LLC (“Snow Joe”) is dedicated to you, our customer. We strive to make your experience as pleasant as possible. Unfortunately, there are times when a Snow Joe

product (“Product”) does not work or breaks under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we have a Limited Warranty (“Warranty”) for our Products.