D120 - Smartphone LG - Free user manual and instructions

USER MANUAL D120 LG

WhiletheremaybedifferencesbetweentheSARlevelsofvariousLGphonemodels,they arealldesignedtomeettherelevantguidelinesforexposuretoradiowaves.

Repairsunderwarranty,atLG'sdiscretion,mayincludereplacementpartsorboardsthat areeitherneworreconditioned,providedthattheyhavefunctionalityequaltothatofthe partsbeingreplaced.

KeepawayfromelectricalappliancessuchasTVs,radiosandpersonalcomputers.

Theunitshouldbekeptawayfromheatsourcessuchasradiatorsorcookers.

Donothandlethephonewithwethandswhileitisbeingcharged.Itmaycausean electricshockandcanseriouslydamageyourphone.7

Donotchargethephonewhenitisonsoftfurnishings.

Useaccessorieslikeearphonescautiously.Donottouchtheantennaunnecessarily.

Donotuseahand-heldphonewhiledriving.

Givefullattentiontodriving.

Ifyouarelisteningtomusicwhilstoutandabout,pleaseensurethatthevolumeis atareasonablelevelsothatyouareawareofyoursurroundings.Thisisofparticular importancewhennearroads.9 Avoid damage to your hearing Topreventpossiblehearingdamage,donotlistenathighvolumelevelsforlong periods. Damagetoyourhearingcanoccurifyouareexposedtoloudsoundforlongperiodsof time.Wethereforerecommendthatyoudonotturnonoroffthehandsetclosetoyourear. Wealsorecommendthatmusicandcallvolumesaresettoareasonablelevel.

Donotusenearfuelorchemicals.

Donotuseitonthegroundwithoutpermissionfromthecrew. Children Keepthephoneinasafeplaceoutofthereachofsmallchildren.Itincludessmallparts whichmaycauseachokinghazardifdetached. Emergency calls Emergencycallsmaynotbeavailableonallmobilenetworks.Thereforeyoushouldnever dependsolelyonyourphoneforemergencycalls.Checkwithyourlocalserviceprovider. Battery information and care

Youdonotneedtocompletelydischargethebatterybeforerecharging.Unlikeother batterysystems,thereisnomemoryeffectthatcouldcompromisethebattery's performance.

Rechargethebatteryifithasnotbeenusedforalongtimetomaximiseusability.

Disposeofusedbatteriesaccordingtothemanufacturer'sinstructions.Pleaserecycle whenpossible.Donotdisposeashouseholdwaste.

Ifyouneedtoreplacethebattery,takeittothenearestauthorisedLGElectronicsservice pointordealerforassistance.

Actualbatterylifewilldependonnetworkconfiguration,productsettings,usagepatterns, batteryandenvironmentalconditions.

Makesurethatnosharp-edgeditemssuchasanimal’steethornails,comeintocontact withthebattery.Thiscouldcauseafire.12

DECLARATION OF CONFORMITY

Hereby, LG Electronics declares that this LG-D120 product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at http://www.lg.com/global/declaration

HOW TO UPDATE YOUR SMARTPHONE

Access to latest firmware releases, new software functions and improvements.

Update your smartphone without a PC. Select Update Center > Software update.

Update your smartphone by connecting it to your PC. For more information about using this function, please visit http://www.lg.com/common/index.jsp select country and language. Contact office for compliance of this product : LG Electronics Inc. EU Representative, Krijgsman 1, 1186 DM Amstelveen, The Netherlands Notice: Open Source Software To obtain the corresponding source code under GPL, LGPL, MPL and other open source licences, please visit http://opensource.lge.com/ All referred licence terms, disclaimers and notices are available for download with the source code.13 Disposal of your old appliance 1 All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. 2 The correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health. 3For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service or the shop where you purchased the product. Disposal of waste batteries/accumulators 1 This symbol may be combined with chemical symbols for mercury (Hg), cadmium (Cd) or lead (Pb) if the battery contains more than 0.0005% of mercury, 0.002% of cadmium or 0.004% of lead. 2All batteries/accumulators should be disposed separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. 3 The correct disposal of your old batteries/accumulators will help to prevent potential negative consequences for the environment, animal and human health. 4For more detailed information about disposal of your old batteries/ accumulators, please contact your city office, waste disposal service or the shop where you purchased the product.14 Important notice Please read this before you start using your phone! Pleasechecktoseewhetheranyproblemsyouencounteredwithyourphonearedescribed inthissectionbeforetakingthephoneinforserviceorcallingaservicerepresentative.

2. Optimizing battery life

Extendyourbattery'slifebetweenchargesbyturningofffeaturesthatyoudon'tneedto haverunningconstantlyinthebackground.Youcanmonitorhowapplicationsandsystem resourcesconsumebatterypower. Extending your phone's battery life:

Someapplicationsyouhavedownloadedmayreducebatterypower.15 To check the battery power level:

FromtheHomescreen,tap >Appstab(ifnecessary)>Settings >About phone>Battery. Thebatterystatus(chargingordischarging)andbatterylevel(percentagecharged)is displayedatthetopofthescreen. To monitor and control how battery power is being used:

3. Before installing an open source application and

operating system (OS) WARNING If you install and use an OS other than the one provided by the manufacturer it may cause your phone to malfunction. In addition, your phone will no longer be covered by the warranty. WARNING To protect your phone and personal data, only download applications from trusted sources, such as Play Store. If there are improperly installed applications on your phone, the phone may not work normally or a serious error may occur. You must uninstall those applications and all associated data and settings from the phone.16

4. Using a screen lock

Setascreenlocktosecureyourphoneandpreventunauthorizeduse.FromtheHome screen,tap >Appstab(ifnecessary)>Settings >Lock screen>Select screen lock>None,Swipe,Knock Code,Pattern,PIN,orPassword.Ifyouchoose Pattern,youwillbepromptedtocreateaBackupPINasasafetymeasureincaseyou forgetyourscreenlock. Caution: Create a Google account before setting a screen lock and remember the Backup PIN you created when creating your screen lock. WARNING Precautions to take when using a pattern lock. It is very important to remember the screen lock you set. You will not be able to access your phone if you use an incorrect screen lock 5 times. If you have used all 5 opportunities, you can try again after 30 seconds. When you can't recall your screen lock: < If you have forgotten your pattern > IfyouloggedintoyourGoogleaccountonthephonebutfailedtoenterthecorrectpattern 5times,taptheForgot pattern?buttonatthebottomofthescreen.Youarethenrequired tologinwithyourGoogleAccountorentertheBackupPINyoucreated. IfyouhavenotloggedintoaGoogleaccountonthephoneoryouforgotyourBackupPIN, youhavetoperformahardreset. < If you have forgotten your PIN or Password > IfyouforgetyourPINorPassword,youwillneedtoperformahardreset. Caution: If you perform a hard reset, all user applications and user data will be deleted.17

6. Opening and switching applications

Multi-taskingiseasywithAndroidbecauseyoucankeepmorethanoneapplicationrunning atthesametime.Thereisnoneedtoquitanapplicationbeforeopeninganotherone.Use andswitchbetweenseveralopenapplications.Androidmanageseachapplication,stopping andstartingthemasneededtoensurethatidleapplicationsdon'tconsumeresources unnecessarily. To stop applications: 1 FromtheHomescreen,tap >Appstab(ifnecessary)>Settings >Apps> RUNNING. 2 TapthedesiredapplicationandtapStoptostopit.

7. Transferring music, photos and videos using

Media sync (MTP) 1 ConnectthephonetoyourPCusingtheUSBcableprovidedwithyourphone. 2 AUSBconnectiontypelistwillappearonyourphonescreen.TaptheMedia sync (MTP) option. 3 SelecttheOpen device to view filesoptiononyourPC.Youcanthenviewmedia contentsonyourPCandtransferthefiles. 4 CopythefilesfromyourPCtothedrivefolderorviceversa. 5 DragtheStatusBardownandtapUSB connected>Charge phone. 6 DisconnecttheUSBcablefromyourphone.19

8. Hold your phone upright

Some functions of this product may not work properly while using the touch screen.

Some functions of this product may not work properly according to the sensor-related functions.21 Microphone Charger/USB Port 3.5mm Headset Jack Power/Lock Key Volume Keys

The battery must be fully charged initially to improve battery lifetime.

Do not open the back cover while your phone is charging.25 Using the memory card YourphonesupportstheuseofmicroSD

memorycardsofupto32GB capacity.Thesememorycardsarespecificallydesignedformobilephonesandotherultra- smalldevicesandareidealforstoringmedia-richfilessuchasmusic,programs,videos, andphotographsforusewithyourphone. MakesuretounmounttheSDcardintheStoragemenubeforeremovingit. 1 Removethebackcover. 2 Insertthememorycardintotheslot.Makesurethegoldcontactareaisfacing downwards. NOTE: Use only compatible memory cards with your phone. Using incompatible memory cards may damage the card and data stored on the card, as well as the phone. To format the memory card: Yourmemorycardmayalreadybeformatted.Ifitisn't,youmustformatitbeforeyoucan useit. NOTE: All files on your memory card are deleted when it is formatted.26 1 Touch toopentheapplicationlist. 2 ScrollandtouchSettings>Storage. 3 TouchUnmount SD card. 4 TouchErase SD card>Erase SD card>Erase everything. 5 Ifyouhavesetapatternlock,inputthepatternlockthenselectErase everything. Locking and unlocking the screen Ifyoudonotusethephoneforawhile,thescreenwillbeautomaticallyturnedoffand locked.Thishelpstopreventaccidentaltapsandsavesbatterypower. Whenyouarenotusingyourphone,pressthePower/Lock Key tolockyour phone. Ifthereareanyprogramsrunningwhenyoulockyourscreen,theymaybestillrunningin Lockmode.ItisrecommendedthatyouexitallprogramsbeforeenteringLockmodeto avoidunnecessarycharges(e.g.phonecalls,webaccessanddatacommunications). Towakeupyourphone,pressthePower/Lock Key .TheLockscreenwill appear.TouchandslidetheLockscreeninanydirectiontounlockthescreen.Thelast screenyouviewedwillopen. Knock Code Youcanunlockthescreenwhenscreenisoffbytapingthecorrectareaandsequence. To activate Knock Code feature 1 Press > >Appstab>Settings>Lock screen>Select screen lock> Knock Code. 2 Thisopensascreenthatwillguideyouthroughhowtoselecttheunlocksequence. YouhavetocreateaBackupPINasasafetymeasureincaseyouforgetyourunlock sequence.27 TIP: Double-tap to turn the screen on when Knock Code is not in use. KnockOn Youcanturnon/offthescreenbyjustdouble-tap. To activate KnockON feature 1 Press > >Appstab>Settings>Gestures. 2 PlaceacheckmarkonScreen on/off. Double-tapthecenterscreenquicklytounlockthescreen.Tolockthescreen,double-tapthe statusbarinanyscreen(exceptonthecameraviewfinder)oremptyareaontheHomescreen. Switching between and exiting applications Multi-taskingiseasywithAndroidbecauseopenapplicationskeeprunningevenwhenyou openanotherapplication.Thereisnoneedtoquitanapplicationbeforeopeninganother. Useandswitchamongseveralopenapplications.Androidmanageseachapplication, stoppingandstartingthemasneeded,toensurethatidleapplicationsdon’tconsume resourcesunnecessarily. Switching between applications

Do not press too hard; the touch screen is sensitive enough to pick up a light, yet firm tap.

Use the tip of your finger to tap the option you want. Be careful not to tap any other keys. Home screen SimplyswipeyourfingertotheleftorrighttoviewtheHomescreenpanels.Youcan customizeeachpanelwithpre-loadedanddownloadedapps,widgets,andwallpapers. Status bar Showsphone'sstatusinformationincludingthetime, signalstrength,batterystatus,andnotificationicons. Widget Widgetsareself-containedapplicationsthatcanbe accessedthroughtheAppsscreenorontheHome screenoranextendedhomescreen.Unlikeashortcut, theWidgetappearsasanon-screenapplication. Application Icons Tapanicon(application,folder,etc.)toopenanduseit. Location Indicator IndicateswhichHomescreencanvasyouareviewing. Quick Key Area Providesone-touchaccesstothefunctioninanyhome screencanvas.30 TheQuickKeysareavailableatthebottomoftheHomescreen.QuickKeysprovideeasy andone-tapaccesstothefunctionsyouusethemost. NOTE: To add an icon, drag it to the Quick Keys bar and release it. To remove an icon, drag it out of the Quick Keys bar. Customizing the Home screen YoucancustomizeyourHomescreenbyaddingapps,downloads,widgetsorwallpapers. Formoreconvenienceusingyourphone,addyourfavoriteappsandwidgetstotheHome screen. To add items on your Home screen: 1 FromtheHomescreen,taptheApps Key . 2 Tapthedesiredtab.ChoosefromAppsorWidgets. 3 Dragthedesiredappicontothepreferredlocationandliftyourfinger. To remove an item from the Home screen:

LG is not responsible for the loss, interception or misuse of data sent or received via the Bluetooth wireless feature.

Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.

Some devices, especially those that are not tested or approved by Bluetooth SIG, may be incompatible with your device. Turning on Bluetooth and pairing up your phone with a Bluetooth device Youmustpairyourphonewithanotherdevicebeforeyouconnecttoit. 1 FromtheHomescreen,tap >Appstab(ifnecessary)>Settings > Bluetooth. 2 Taptheswitch toturnBluetoothon. 3 Tapthecheckboxnexttoyourphone'snametomakeyourphonevisibletoother Bluetoothdevices. 4 Alistofavailabledeviceswillbedisplayed.Choosethedeviceyouwanttopairwithfrom thelist. 5 Dependingonthetypeofdevice,youmayhavetoentermatchingcodes,confirm matchingcodes,orthedeviceswillautomaticallypair.38 Oncetheparingissuccessful,yourdevicewillconnecttotheotherdevice. NOTE: Some devices, especially headsets or hands-free car kits, may have a fixed Bluetooth PIN, such as 0000. If the other device has a PIN, you will be asked to enter it. Send data using the Bluetooth wireless feature 1 Selectafileoritem,suchasacontact,calendareventormediafile,fromanappropriate applicationorfromtheDownloads app. 2 SelecttheoptionforsendingdataviaBluetooth. NOTE: The method for selecting an option may vary by data type. 3 SearchforandpairwithaBluetooth-enableddevice. Receive data using the Bluetooth wireless feature 1 FromtheHomescreen,tap >Appstab(ifnecessary)>Settings > Bluetooth. 2 Taptheswitch toturnBluetoothon. 3 Tapthecheckboxnexttoyourphone'snametomakeyourphonevisibletoother Bluetoothdevices. NOTE: To select the length of time that your device will be visible, tap the Menu Key > Visibility timeout. 4 TapAccepttoconfirmthatyouarewillingtoreceivedatafromthedevice.39 PC connections with a USB cable LearntoconnectyourdevicetoaPCwithaUSBcableusingthedifferentUSBconnection modes. Transferring music, photos and videos using Media sync (MTP) 1 ConnectyourphonetoaPCusingtheUSBcableprovidedwithyourphone. 2 AUSBconnectiontypelistwillappearonyourphonescreen.YoucanalsogotoSystem settings>PC connection > Select USB connection method >Media sync (MTP). 3 YoucannowviewmediacontentsonyourPCandtransferthefiles. Synchronize with Windows Media Player EnsurethatWindowsMediaPlayerisinstalledonyourPC. 1 UsetheUSBcabletoconnectthephonetoaPConwhichWindowsMediaPlayerhas beeninstalled. 2 SelecttheMedia sync (MTP)option.Whenconnected,apop-upwindowwillappearon thePC. 3 OpenWindowsMediaPlayertosynchronizemusicfiles. 4 Editorenteryourdevice'snameinthepop-upwindow(ifnecessary). 5 Selectanddragthemusicfilesyouwanttothesynclist. 6 Startsynchronization.

Swipe inanydirectiontoanswertheincomingcall.

Tap any call log entry to view the date, time and duration of the call.

The 160-character limit may vary from country to country, depending on the language and how the text message is coded.

If an image, video or audio file is added to an text message, it is automatically converted into a multimedia message and you are charged accordingly. View mode Unreadmessagesarelocatedatthetop.Othermessagesexchangedwithanotherparty aredisplayedinthreadsandinchronologicalordersothatyoucanconvenientlyseean overviewofyourconversation. Changing your message settings Yourphonemessagesettingsarepre-defined,soyoucansendmessagesimmediately.You canchangethesettingsaccordingtoyourpreferences.

OpentheEmailapplicationandtaptheMenu Key >Settings> Add account. To change an email account's settings:

When you exit the camera, some settings return to their defaults, such as white balance, color effect, timer and scene mode. Check these before you take your next photo.

The setting menu is superimposed over the viewfinder, so when you change photo color or quality elements, you will see a preview of the changed image behind the Settings menu. Taking a quick photo 1 OpentheCameraapplication. 2 Holdingthephonehorizontally,pointthelenstowardsthesubjectyouwantto photograph. 3 Tap tocapturethephoto. Once you've taken a photo Taptheimagepreviewatthebottomofthescreentoviewthelastphotoyoucaptured. ChoosetoviewthephotowiththeGallery. Taptotakeanotherphotoimmediately. Taptosendyourphototoothersorshareitviasocialnetworkservices. Taptodeletethephoto. TIP! If you have an social networking account set up on your phone, you can share your photo with your social networking community.52 NOTE: Additional charges may apply when multimedia messages are downloaded while roaming. TaptheMenu Key toopenthefollowingadvancedoptions. Set image as–TaptousethephotoasaContact photo,Home screen wallpaper,Lock screen wallpaper,orWallpaper. Move–Taptomovethephototoanotheralbum. Copy–Taptocopytheselectedphotoandsaveittoanotheralbum. Rename–Taptoeditthenameoftheselectedphoto. Rotate left/right–Taptorotatethepicturetotheleftorright. Crop–Taptocropyourphoto. Edit–Taptoeditthephoto. Slideshow–Displaysaslideshowusingallofyourphotos. Add location–Addlocationinformationtoyourphoto. Details–Displaysinformationaboutthephoto. Viewing your saved photos Youcanaccessyoursavedphotoswhenincameramode.Justtaptheimagepreviewat thebottomofthescreenandyourGallerywillbedisplayed.

Toviewmorephotos,scrollleftorright.

Some file formats are not supported, depending on the software installed on the device.

Some files may not play properly, depending on how they are encoded. Viewing pictures OpentheGallerytodisplayyouravailablealbums.Whenanotherapplication,suchas Email,savesapicture,thedownloadfolderisautomaticallycreatedtocontainthepicture. Likewise,capturingascreenshotautomaticallycreatestheScreenshotsfolder.Selecta foldertoopenit. Picturesaredisplayedbycreationdateinafolder.Selectapicturetoviewitfullscreen. Scrollleftorrighttoviewthenextorpreviousimage. Zooming in and out Useoneofthefollowingmethodstozoominonanimage:

Some file formats are not supported, depending on the device software.

If the file size exceeds the available memory, an error can occur when you open files.

Music file copyrights may be protected by international treaties and national copyright laws. Therefore, it may be necessary to obtain permission or a licence to reproduce or copy music. In some countries, national laws prohibit private copying of copyrighted material. Before downloading or copying the file, check the national laws of the relevant country concerning the use of such material.61 Alarm/Clock Setting your alarm 1 FromtheHomescreen,tap >Appstab(ifnecessary)>Alarm/Clock > . 2 Setthedesiredalarmtime. 3 SetRepeat,Snooze duration,Vibration,Alarm sound,Alarm volume,Auto app starter,Puzzle lockandMemo. 4 TapSavetosavethealarm. NOTE: To change alarm settings, tap the Menu Key on the Alarms screen and select Settings. Setting the World Clock TheWorldclocktaballowsyoutosetupalistofcitiestoeasilycheckcurrenttimesinother timezoneswithaquickglance. 1 OpentheAlarm/Clockapplication,thenselecttheWorld clocktab . 2 TaptheNew Cityicon (atthebottomofthescreen),searchthroughtheavailable cities,thentaptheoneyouwant. Utilities62 Using your calculator 1 FromtheHomescreen,tap >Appstab(ifnecessary)>Calculator . 2 Tapthenumberkeystoenternumbers. 3 Forsimplecalculations,tapthefunctionyouwanttoperform( , , or ) followedby . NOTE: To check your previous calculation history, tap the Menu Key , select Calculation history. Adding an event to your calendar 1 FromtheHomescreen,tap >Appstab(ifnecessary)>Calendar . 2 Tap andchoosefromDay, Week, Month, Year,orAgendatochangethemonth view. 3 Tapthedateforwhichyouwishtoaddaneventandtouch . 4 TaptheEvent namefieldandentertheeventname. 5 TaptheLocationfieldandenterthelocation.Checkthedateandenterthetimeyou wishyoureventtostartandfinish. 6 Ifyouwishtoaddanotetoyourevent,taptheDescriptionfieldandenterthedetails. 7 Ifyouwishtorepeatthealarm,setREPEATandsetREMINDERS,ifnecessary. 8 TapSavetosavetheeventinthecalendar.63 Voice Recorder Usethevoicerecordertorecordvoicememosorotheraudiofiles. Recording a sound or voice 1 FromtheHomescreen,tap >Appstab(ifnecessary)>Voice Recorder . 2 Tap tobeginrecording. 3 Tap toendtherecording. 4 Tap tolistentotherecording. NOTE: Tap to access the list of recordings. You can listen to the saved recording. The available recording time may differ from actual recording time. Sending the voice recording 1 Onceyouhavefinishedrecording,youcansendtheaudioclipbytouching . 2 Choosefromanyoftheavailablemethodsforsharing. Recording Mode Icon Tapheretochangethe recordingmode. Record Button Tapheretostart recordingavoicememo. List Button Tapheretoviewalistof yourrecordings.64 ThinkFree Viewer ThinkFreeViewerisaprofessionalmobileofficesolutionthatletsusersconvenientlyview varioustypesofofficedocuments,includingWord,ExcelandPowerPointfiles,anywhereor anytime,usingtheirmobiledevices.

FromtheHomescreen,tap >Appstab(ifnecessary)>Google+ . NOTE: This application may not be available depending on the region or service provider. Hangouts TheHangoutsapplicationletsyouhavereal-timetextconversationswithyourfriends. To Open the Hangouts application

FromtheHomescreen,taptheApps Key >Hangouts . To sign out of Hangouts

Turn Battery saver on–Choosetoturnbatterysaveronwhenthebatterycharge getstoacertainbatterylevel.ChoosefromImmediately,10% battery,20% battery,30% batteryor50% battery.

Manageandplayyourmediacontents(music,movie,picture)onyourPC.

Backuptheapplicationsinyourdevice.

PlaymultimediacontentsofyourPCfromyourdevice.

Memory:512MBorhigherRAMs

Additionalchargesmaybeappliedfordataservices,suchasmessaging,uploading anddownloading,auto-syncing,orusinglocationservices.Toavoidadditionalcharges, selectadataplanthatissuitableforyourneeds.Contactyourserviceprovidertoobtain additionaldetails. About this user guide91 Trademarks

Always use genuine LG accessories.

Failure to do this may void your warranty.

Accessories may vary in different regions.93 Thischapterlistssomeproblemsyoumightencounterwhenusingyourphone.Some problemsrequireyoutocallyourserviceprovider,butmostareeasytofixyourself. Message Possible causes Possible corrective measures SIM card error There is no SIM card in the phone or it is inserted incorrectly. Make sure that the SIM card is correctly inserted. No network connection/ Dropped network Signal is weak or you are outside the carrier network. Move toward a window or into an open area. Check the network operator coverage map. Operator applied new services. Check whether the SIM card is more than 6~12 months old. If so, change your SIM card at your network provider's nearest branch. Contact your service provider. Codes do not match To change a security code, you will need to confirm the new code by re-entering it. If you forget the code, contact your service provider. The two codes you have entered do not match. Troubleshooting94 Message Possible causes Possible corrective measures

applications can be set Not supported by service provider or registration required. Contact your service provider. Calls not available Dialling error New network not authorized. New SIM card inserted. Check for new restrictions. Pre-paid charge limit reached. Contact service provider or reset limit with PIN2. Phone cannot be switched

On/Off key pressed too briefly. Press the On/Off key for at least two seconds. Battery is not charged. Charge battery. Check the charging indicator on the display. Charging error Battery is not charged. Charge battery. Outside temperature is too hot or cold. Make sure phone is charging at a normal temperature. Contact problem Check the charger and its connection to the phone. No voltage Plug the charger into a different socket. Charger defective Replace the charger. Wrong charger Use only original LG accessories.95 Message Possible causes Possible corrective measures Number not allowed The Fixed dialling number function is on. Check the Settings menu and turn the function off. Impossible to receive / send SMS & photos Memory full Delete some messages from your phone. Files do not open Unsupported file format Check the supported file formats. No sound Vibration mode Check the settings status in the sound menu to make sure you are not in vibration or silent mode. Hangs up or freezes Intermittent software problem Try to perform a software update via the website.96 Category Sub-Category Question Answer

Bluetooth Devices What are the functions available via Bluetooth You can connect a Bluetooth audio device such as a Stereo/Mono headset or Car Kit. Also, when the FTP server is connected to a compatible device, you can share content stored on the storage media. Data Contacts Backup How can I backup Contacts? The Contacts data can be synchronized between your phone and Gmail™. Data Synchronization Is it possible to set up one-way sync with Gmail? Only two-way synchronization is available. Data Synchronization Is it possible to synchronize all email folders? The Inbox is automatically synchronized. You can view other folders by tapping the Menu Key and select Folders to choose a folder. Google™ Service Gmail Log-In Do I have to log into Gmail whenever I want to access Gmail? Once you have logged into Gmail, no need to log into Gmail again. FAQ97 Category Sub-Category Question Answer Google™ Service Google Account Is it possible to filter emails? No, email filtering is not supported via the phone. Phone Function Email What happens when I execute another application while writing an email? Your email will automatically be saved as a draft. Phone Function Ringtone Is there a file size limitation for when I want to use MP3 file as ring tone? There is no file size limitation. Phone Function Message Time My phone does not display the time of receipt for messages older than 24 hrs. How can I change this? You will only be able to see the times for messages received the same day. Phone Function Navigation Is it possible to install another navigation application on my phone? Any application that is available at Play Store™ and is compatible with the hardware can be installed and used.98 Category Sub-Category Question Answer Phone Function Synchronisation Is it possible to synchronize my contacts from all my email accounts? Only Gmail and MS Exchange server (company email server) contacts can be synchronized. Phone Function Wait and Pause Is it possible to save a contact with Wait and Pause in the numbers? If you transferred a contact with the W & P functions saved into the number, you will not be able to use those features. You will need to re-save each number. How to save with Wait and Pause:

1. From the Home screen, tap the

wait. Phone Function Security What are the phone’s security functions? You are able to set the phone to require that an Unlock Pattern be entered before the phone can be accessed or used.99 Category Sub-Category Question Answer Phone Function Unlock Pattern How do I create the Unlock Pattern?

1. From the Home screen, tap the

2. Tap System settings > Lock

3. Tap Select screen lock >

Pattern. The first time you do this, a short tutorial about creating an Unlock Pattern will appear.

4. Set up by drawing your pattern

once, and once again for confirmation. Precautions to take when using the pattern lock. It is very important to remember the unlock pattern you set. You will not be able to access your phone if you use an incorrect pattern five times. You have five chances to enter your unlock pattern, PIN or password. If you have used all 5 opportunities, you can try again after 30 seconds. (Or, if you preset the backup PIN, you can use the backup PIN code to unlock the pattern.)100 Category Sub-Category Question Answer Phone Function Unlock Pattern What should I do if I forget the unlock pattern and I didn’t create my Google account on the phone? If you have forgotten your pattern: If you logged into your Google account on the phone but failed to enter the correct pattern 5 times, tap the forgot pattern button. You are then required to log in with your Google account to unlock your phone. If you have not created a Google account on the phone or you have forgotten it, you will have to perform a hard reset. Caution: If you perform a factory reset, all user applications and user data will be deleted. Please remember to backup any important data before performing a factory reset. Phone Function Memory Will I know when my memory is full? Yes, you will receive a notification.101 Category Sub-Category Question Answer Phone Function Language Support Is it possible to change my phone's language? The phone has multilingual capabilities. To change the language:

1. From the Home screen, tap the

Menu Key and tap System settings.

3. Tap the desired language.

Phone Function VPN How do I set up a VPN? VPN access configuration is different for each company. To configure VPN access from your phone, you must obtain the details from your company’s network administrator. Phone Function Screen time out My screen turns off after only 15 seconds. How can I change the amount of time for the backlight to turn off?

1. From the Home screen, tap the

4. Tap the preferred screen backlight

timeout time.102 Category Sub-Category Question Answer Phone Function Wi-Fi & mobile network When Wi-Fi and mobile network are both available, which service will my phone use? When using data, your phone may default to the Wi-Fi connection (if Wi-Fi connectivity on your phone is set to On). However, there will be no notification when your phone switches from one to the other. To know which data connection is being used, view the mobile network or Wi-Fi icon at the top of your screen. Phone Function Home screen Is it possible to remove an application from the Home screen? Yes. Just touch and hold the icon until the dustbin icon appears at the top right hand side of the screen. Then, without lifting your finger, drag the icon to the trash can. Phone Function Application I downloaded an application and it causes a lot of errors. How do I remove it?

1. From the Home screen, tap the

3. Tap the application, then tap

Uninstall.103 Category Sub-Category Question Answer Phone Function Charger Is it possible to charge my phone using a USB data cable without installing the necessary USB driver? Yes, the phone will be charged by the USB cable regardless of whether the necessary drivers are installed or not. Phone Function Alarm Can I use music files for my alarm? Yes. In the Alarm clock setting, select the song as the Alarm sound. Phone Function Alarm Will my alarm be audible if the phone is turned off? No, this is not supported. Phone Function Alarm If my ringer volume is set to Off or Vibrate, will I hear my alarm? Your alarm is programmed to be audible even in these scenarios. Recovery Solution Hard Reset (Factory Reset) How can I perform a factory reset if I can’t access the phone’s setting menu? If your phone does not restore to its original condition, use a hard reset (factory reset) to initialize it.