MJ506E - Lawn mower Sun Joe - Free user manual and instructions

USER MANUAL MJ506E Sun Joe

© 2021 by Snow Joe , LLCAll rights reserved. Original instructions.

SAVE THESE INSTRUCTIONS

A Division of Snow Joe

, LLC Model MJ506E Form No. SJ-MJ506E-880E-MR3

16-INCH | 6.5-AMP IMPORTANT! Safety Instructions All Operators Must Read These Instructions Before Use Always follow these safety guidelines. Failure to do so may result in serious bodily injury or death. General Safety WARNINGS! When using this electric reel mower, basic safety precautions should always be followed to reduce the risk of re, electric shock, and personal injury. These precautions include: mWARNING! Do not operate without the entire grass collection bag or other safety protective devices in place and in proper working order. mWARNING! The use of any other accessory or attachment might increase the risk of injury. mWARNING! To reduce the risk of injury, inspect the grass collection bag frequently and replace with recommended replacement if there are signs of wear or deterioration. Before using the lawn mower, take the time to familiarize yourself with the controls, especially how to stop the lawn mower in an emergency. The only individuals who should use the lawn mower are those who have a thorough understanding of the instructions and who know how to operate the machine. Children should never be allowed access to the lawn mower. Retain this manual for future reference and reread it at the start of each mowing season. FOR DOUBLE-INSULATED LAWN MOWERS

1. Replacement parts – When servicing this unit, use only

identical replacement parts. Replace or repair damaged cords immediately.

2. Polarized plug – Polarized appliance connections reduce

the risk of electric shock. This lawn mower has a polarized plug (one blade is wider than the other) and will require the use of a polarized extension cord. There is only one way the lawn mower’s plug will t into a polarized extension cord. If the plug does not t fully into the extension cord, reverse the plug. If the plug still does not t, obtain a correct polarized extension cord. A polarized extension cord will require the use of a polarized wall outlet. There is only one way the plug will t into a polarized wall outlet. If the plug does not t fully into the wall outlet, reverse the plug. If the plug still does not t, contact a qualied electrician to install the proper wall outlet. Do not change the equipment plug, extension cord receptacle, or extension cord plug in any way. mWARNING! Contact with moving parts may cause entanglement, dismemberment, or other serious bodily injury. Always keep body parts (i.e. hands, feet) a safe distance away from moving parts. Ensure all covers and guards are securely in place before use. Hot surfaces (i.e. the motor) may ignite ammable or combustible items and cause a re or explosion, which can result in serious bodily injury. Keep the lawn mower a safe distance away from ammable or combustible items until surfaces that are hot have completely cooled. Do not store the lawn mower near ammable or combustible items. Damaged blades or worn blade nut may break o the lawn mower assembly and cause serious injury. Replace the damaged blades or blade nut before using the lawn mower.

1. Avoid dangerous conditions – Do not use the lawn

mower in the rain or when the grass is damp or wet.

2. Keep children, bystanders, and pets away – Always keep

children and spectators a safe distance away from the lawn mower during operation and as the machine cools.

3. Dress properly – Always wear personal safety gear (i.e.

glasses, rubber gloves, protective footwear, and dust masks) and proper clothing when using the lawn mower. Loose clothing, long hair, or jewelry may get caught in the moving parts. Wear a protective covering to contain long hair.

4. Use the right appliance – Do not use the lawn mower for

any applications other than those for which it was intended.

5. Do not force the lawn mower – It will perform better with

less likelihood of personal or mechanical injury if it is used at the rate for which it was designed.

6. Do not overreach – Keep proper footing and balance at

7. Stay alert – Always stay alert and watch what you are

doing. Use common sense. Do not operate the lawn2 mower when you are tired or under the inuence of alcohol or drugs. This lawn mower is not designed to be used by people (including children) with limited physical, sensory or mental capacities. It should also not be used by those lacking the proper experience and/or knowledge unless they are supervised by a person who is responsible for their safety or they have received instructions from such a person on how to safely use the equipment.8. Disconnect the lawn mower – Disconnect the lawn mower from the power supply when it is not in use, before servicing, when changing accessories, and when performing any other maintenance task.9. Store idle lawn mower indoors – When not in use, the lawn mower should be stored indoors in a dry, locked place out of the reach of children.10. Maintain the lawn mower with care – Keep cutting edges sharp and clean for best and safest performance. Inspect the lawn mower cord periodically and if damage is found have it repaired by an authorized service facility. Extension cords should also be inspected periodically and immediately replaced if damaged. Keep handles dry, clean, and free from oil and grease. Electrical Safety 1. Ground fault circuit interrupter (GFCI) protection should be provided on the circuit(s) or outlet(s) to be used for the lawn mower. Receptacles are available having built-in GFCI protection and may be used for this measure of safety.2. To reduce the risk of electric shock, this appliance has a polarized plug (i.e. one blade is wider than the other). Use this appliance only with a polarized, UL-listed (CSA certied in Canada) extension cord recommended for outdoor use. The appliance plug will t into a polarized extension cord only one way. If the appliance plug does not t fully into the extension cord, reverse the plug. If the plug still does not t, obtain a correct polarized extension cord. A polarized extension cord will require the use of a polarized wall outlet. The extension cord plug will t into the polarized wall outlet only one way. If the plug does not t fully into the wall outlet, reverse the plug. If the plug still does not t, contact a qualied electrician to install the proper wall outlet. Do not modify the appliance plug, extension cord receptacle, or extension cord plug in any way.3. To prevent electric shock, use only with an extension cord suitable for outdoor use, such as SW, SOW, STW, STOW, SJTW, or SJTOW. Before use, check that the extension cord is in good condition. When using an extension cord, make sure to use one heavy enough to carry the current your product will draw. An undersized cord will cause a drop in line voltage resulting in loss of power and overheating.4. To prevent the appliance cord from disconnecting from the extension cord during operation, make a knot with the two cords as shown in Table 1.5. Do not abuse the cord. Never pull the lawn mower by the cord or yank the cord to disconnect it from the receptacle. Keep the cord away from heat, oil, and sharp edges.Extension CordLengthWire Gauge (A.W.G.):Up to 50 ft(15 m)+50 ft - 100 ft(+15 m - 30 m)16 14 m WARNING m Electric shock may cause SEVERE INJURY or DEATH. Heed these warnings:• Do not allow any part of the lawn mower to make contact with water while it is in operation. If the appliance becomes wet while turned o, wipe dry before starting. • Use only a UL-, CSA-, or ETL-rated extension cord for outdoor, all-weather use.• Do not use an extension cord over 100 ft (30 m).• Do not touch the appliance or its plug with wet hands or while standing in water. Wearing rubber boots oers some protection. EXTENSION CORD CHARTCord set(B) Connect plug and receptacleAppliance cord (A) Tie cord as shownTable 1. Method of Securing Extension Cord3 Double-Insulated Appliances In a double-insulated appliance, two systems of insulation are provided instead of grounding. No grounding means are provided on a double-insulated appliance, nor should a means for grounding be added to the appliance. Servicing a double-insulated appliance requires extreme care and knowledge of the system, and should be performed only by qualied service personnel at an authorized Snow Joe + Sun Joe

dealer. Replacement parts for a double-insulated appliance must be identical to the parts they replace. A double-insulated appliance is marked with the words “Double Insulation” or “Double Insulated.” The symbol (square within a square) may also be marked on the appliance. DOUBLE-INSULATED: GROUNDING NOT REQUIRED. WHEN SERVICING, USE ONLY IDENTICAL REPLACEMENT PARTS.This electric reel mower is double-insulated, eliminating the need for a separate grounding system. Use only identical replacement parts. Read the instructions before servicing double-insulated appliances. Use this lawn mower only as described in this manual. IMPORTANT! Safety Instructions for Walk-Behind Mowers General Operation

• Read, understand, and follow all instructions on the machine and in the manual(s) before starting.• Do not put hands or feet near or under the machine. Always stay clear of the discharge opening.• Keep guards in place and in proper working order.• Only responsible adults who are familiar with the instructions should be allowed to operate this machine.• Clear the mowing area of foreign objects such as rocks, wire, toys, and other miscellaneous articles, which could be picked up and thrown by the blade. Stay behind the handle when the engine (motor) is running.• Make sure that the mowing area is clear of bystanders before starting the machine. Stop the machine if anyone enters the area. • Do not operate the machine while barefoot or while wearing sandals. Always wear substantial footwear.• Always look down and behind before and while moving backward with the lawn mower.• Never direct discharged material toward anyone. Avoid discharging material against a wall or other obstruction.• Never leave a running machine unattended.• Stop the engine (motor) and wait until the blade comes to a complete stop before cleaning the machine, removing the grass collection bag, changing accessories, or unclogging the discharge guard.• Operate the machine only in daylight or in good articial light.• Do not operate the machine when you are tired or under the inuence of alcohol or drugs.• Never operate the lawn mower in wet grass. Always be sure of your footing; walk, never run, with the lawn mower.• If the machine should start to vibrate abnormally, stop the engine (motor) and immediately check the machine to ascertain the cause. Vibration is generally a signal of trouble.• Keep blades sharp.• Keep hands and feet away from the cutting area.• Always wear eye protection when operating the machine.• Objects struck by the lawn mower blade can cause severe injuries. The mowing area should always be carefully examined and cleared of all objects prior to each mowing.• If the lawn mower strikes a foreign object, follow these steps:i) Stop the lawn mower by releasing the ON/OFF switch levers.ii) Unplug the power cord.iii) Inspect for damage.iv) Repair any damage before restarting and operating the lawn mower.• Only use identical replacement blades. Slope Operation Slopes are major factors related to slip and fall accidents, which can result in severe injury. Operation on all slopes requires extra caution. If you feel uneasy on a slope, do not mow it.• Mow across the face of slopes; never mow slopes following an up and down traverse. Exercise extreme caution when changing direction on a slope.• Watch for holes, ruts, bumps, rocks, or other hidden objects. These may cause an unexpected slip or fall.• Do not mow on wet grass or excessively steep slopes. Poor footing could cause a slip and fall accident.• Do not mow near drop os, ditches, or embankments. You could lose your footing or balance.4 Children Tragic accidents can occur if the operator is not alert to the presence of children. Children are often attracted to the machine and the mowing activity. Never assume that children will remain where you last saw them.

• Keep children out of the mowing area and under the watchful care of a responsible adult other than the operator.

• Stay alert and turn the lawn mower o if a child enters the area.

• Never let children operate the machine.

• Use extra care when approaching blind corners, shrubs, trees, or other objects that may block your view of a child. Service

• Keep all nuts and bolts tight.

• Never tamper with safety devices. Regularly check to ensure these devices are in place and in proper working order.

• Keep the lawn mower free from grass, leaves, or other debris buildup.

• Never make any adjustments or repairs with the engine (motor) running. Always unplug electric reel mowers before adjusting, cleaning, or repairing.

• Check the grass bag components and the discharge guard frequently and replace with manufacturer’s recommended parts when necessary.

• Mower blades are sharp. Wrap the blade or wear gloves, and use extra caution when servicing them.

• Maintain or replace safety and instruction labels, as necessary.5 Safety Symbols The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all instructions on the machine before attempting to assemble and operate. Slip on slope hazard – Use extra caution when mowing on slopes to prevent slip and fall accidents. To reduce the risk of injury, user must read instruction manual. Safety alert. Caution. Double Insulation. Severing of toes or ngers by rotary mower blades. Thrown objects and rotating blades can cause severe injury. Wear eye and hearing protection. For protection against injury, wear ear defenders and safety goggles. Keep bystanders and children a safe distance away. CPSC danger label. Symbols SymbolsDescriptions Descriptions Blades continue to rotate after machine is switched o. Disconnect the mains plug if the cord is damaged or entangled. Keep extension cord away from cutting blades. WARNING! Turn the machine OFF and disconnect it from the power supply before inspecting, cleaning, changing accessories, or conducting any other maintenance task. Do not expose the unit to the rain. Look behind when backing up with the lawn mower. DANGER! Rotating blades pose a serious risk of injury. Keep hands and feet away from openings while the machine is running.6 Know Your Electric Reel Mower Read the owner’s manual and safety instructions carefully before operating the lawn mower. Compare the illustration below to the lawn mower in order to become familiar with the location of the various controls and adjustments. Save this manual for future reference.

5. Upper handle latches (2)

6. Upper handle knobs (2)

7. Upper handle washers (2)

• Lower handle bars (2)

• Grass collection bag

• Upper handle latches with long bolts (2)

• Upper handle knobs (2)

• Upper handle washers (2)

• Lower handle latches with short bolts (2)

• Lower handle bases (2)

• Manual and registration card

1. Carefully remove the lawn mower and check to see that all

of the above items are supplied.

2. Inspect the product carefully to make sure no breakage

or damage occurred during shipping. If you nd damaged or missing parts, DO NOT return the unit to the store. Please call the Snow Joe

customer service department at 1-866-SNOWJOE (1-866-766-9563). NOTE: Do not discard the shipping carton and packaging material until you are ready to use your new electric reel mower. The packaging is made of recyclable materials. Properly dispose of these materials in accordance with local regulations. IMPORTANT! The equipment and packaging material are not toys. Do not let children play with plastic bags, foils, or small parts. These items can be swallowed and pose a suocation risk! Assembly

WARNING! Do not connect to the power supply until assembly is complete. Failure to comply could result in accidental starting and serious personal injury. mWARNING! Never operate the mower without the proper devices in place. Never operate the mower with damaged safety devices. Failure to heed these warnings can result in serious injury. Handle Assembly

1. Fit the lower handle bar on the same side with the height

adjustment lever of the unit. Secure with one set of the lower handle base and latch with short bolt (Fig. 1).

2. Twist the latch clockwise until nearly tight (Fig. 2).

3. Align latch with the notch in the latch base. Flip up and

press rmly to lock (Fig. 3). Fig. 1 Lower handle latch + base Lower handle Fig. 2 Lower handle latch Fig. 3 Flip up to lock8 NOTE: If the latch is too dicult to ip up, loosen it 1 - 2 full rotations before trying again.

4. Repeat the above instructions to assemble the lower

handle bar on the other side.

5. Slide the extension cord restraint hook onto the upper

handle frame (Fig. 4).

6. Fit the upper handle frame on the ends of the lower handle

bars, and secure with the upper handle latches with long bolts, washers, and knobs, as shown. Tighten securely, then ip latch up to lock (Fig. 5). NOTE: If the latch is too dicult to ip up, loosen it 1 - 2 full rotations before trying again.

7. Clip on the cable clips, and insert the cable into the cable

clips (Fig. 6) Grass Collection Bag Assembly + Fitting The grass collecting bag prevents grass clippings being thrown across your lawn as you mow.

1. Lift the ejector ap with one hand. With the other hand,

hold the grass collection bag by the handle and hook it in from above. Make sure the bag rods are hooked in the slots on both sides (Fig. 7). Operation This lawn mower is intended for private residential use to cut grass in small lawns and gardens. This lawn mower is not intended to cut grass in public parks, playing elds, farms, or forests. Do not use this lawn mower for any application other than that for which it is intended. Adjusting the Cutting Height This electric reel mower is equipped with a 5-position height adjustment system to tailor grass cutting heights from 1.0 inch to 2.6 inch. To change the cutting height of the grass, follow the instructions below. mWARNING! Before making these adjustments, disconnect the power supply to the lawn mower and wait until the rotating blades have come to a complete standstill. Fig. 4 Upper handle frame Extension cord restraint hook Fig. 5 Upper handle frame Lower handles Upper handle washer + latch Upper handle knob Fig. 6 Cable clips Cable Fig. 7 Grass collection bag Grass collection bag handle Grass collection bag rod Slot9

1. Power o and unplug the lawn mower.

2. Pull the height adjustment lever out of the original slot

3. Insert the lever into the desired slot.

5-Position Height Adjustment: (1) 1.0 in. (25 mm) (2) 1.4 in. (35 mm) (3) 1.8 in. (45 mm) (4) 2.2 in. (55 mm) (5) 2.6 in. (65 mm)

4. Reconnect the power supply to the lawn mower and

resume normal use. Starting + Stopping Do not switch on the lawn mower until it has been completely assembled. Before switching on the unit, always check the appliance cord and the extension cord for signs of damage. Use only intact cords. mWARNING! Damaged cords pose a severe risk of injury. Replace damaged cords immediately. mWARNING! Before switching on the lawn mower, make sure that it is not in contact with any foreign objects. Keep your hands and feet a safe distance away from the rotating mower blades and the ejector opening. Failure to comply with these warnings can result in severe personal injury. IMPORTANT: Do not start the lawn mower in tall grass.

1. Place the unit on a level lawn surface.

2. Push a loop of the extension cord through the slot on the

extension cord restraint hook from the opposite side and around the cord restraint hook. Insert the appliance cord into the extension cord (Fig. 9). NOTE: Do not plug the extension cord into the outlet until it had been secured with the extension cord restraint holder and connected to the lawn mower's appliance cord. Only use a UL-rated extension cord for outdoor, all-weather use. Do not use an extension cord over 100 ft (30 m). See Extension Cord Chart on page 2.

3. Place the bulk of the extension cord on the lawn closest to

4. Before starting the lawn mower, hold the handle assembly

with both hands and tilt the handle downward to slightly raise the front of the lawn mower. This will reduce the risk of lawn damage during start-up (Fig. 10).

5. To start the lawn mower, use one hand to press and hold

the safety lock button while the other hand squeeze one of the switch levers. Once the machine powers on, release the safety lock button and squeze the two siwtch levers with both of hands (Fig. 11).

6. Let the motor get up to speed, gently lowering the lawn

mower down into the cutting position and start mowing (Fig. 12).

7. To stop the lawn mower, release the switch levers

(Fig. 11). Mowing Tips mWARNING! Inspect the area prior to mowing and remove all the stones, sticks, wires, and other debris that might be thrown by the rotating blades. NOTE: Sharp blades will greatly enhance the performance of the lawn mower, especially when cutting tall grass.

• Be sure to check the blades periodically for signs of wear and replace them at least once per year, as described in the maintenance section.

• In order to prevent electric shock, do not operate the lawn mower in damp or wet conditions.

• Do not mow in a circle. Travel back and forth across the lawn following the path outlined below (Fig. 13).

• When cutting thick grass, reduce your walking speed in order to allow for a more eective cut and a proper discharge of the clippings. For a healthy lawn, always cut o one-third or less from the total length of the grass. The average lawn should be approximately 1.5 to 2 in. (3.8 cm to 5 cm) long during cool months, and more than 2 in. (5 cm) long during hot months. If there is growth, the lawn should be cut in the fall.

• While mowing, make sure that the electric cable is always behind you and resting on the area of grass already cut.

• The lawn will look better if it is always cut to the same height and in alternate directions.

• When crossing any graveled area, release the switch levers to turn o the lawn mower. The stones can be picked up and thrown by the rotating blade.

• Set the lawn mower to the highest cutting height when mowing on uneven ground or in tall weeds. mWARNING! If you strike a foreign object, stop the motor and disconnect the power cord. Thoroughly inspect the lawn mower for any damage. Repair any damage before operating the lawn mower. Maintenance

WARNING! Before cleaning, repairing, or inspecting the lawn mower, disconnect the power supply to the unit and verify that all moving parts have come to a complete stop. General

• Always keep the lawn mower clean and free of grass, dirt, or other debris.

• Keep the handles dry, clean, and free of oil and grease.

• After each cutting session, remove accumulated grass clippings and debris using either a dry cloth or hand brush. You may also clean the equipment with a damp cloth. Do not use cleaning agents or harsh solvents as they may damage the equipment's plastic components. Make sure that no water penetrates the equipment's interior as intake of water can destroy the switch/plug mechanism and the electric motor. Fig. 11 Switch bar levers Safety lock button Fig. 12 Fig. 1311

• Do not clean the lawn mower with running water, particularly with high-pressure water.

• Check all nuts, bolts, and screws for proper tightness before each use.

• Frequently inspect the grass collection bag for signs of wear and replace immediately with a genuine Snow Joe

part if damage is found.

• Replace excessively worn or damaged parts immediately. Lubrication All of the bearings in this product are lubricated with a sucient amount of high grade lubricants for the life of the unit under normal operation conditions. Therefore, no further lubrication of the bearings is needed. At the beginning and end of each mowing season, lubricate the springs on the rear discharger door with light oil. Blade Maintenance IMPORTANT: The mower blades are sharp and can cause severe personal injury if handled incorrectly. Wear protective gloves, and use extra caution when handling. The steel blades are designed to provide a ne cut in long or tough grass. Deterioration in the quality of cut indicates blade wear or damage. mWARNING! Vibrating lawn mower indicates the blade rotor is not properly balanced or has become deformed from striking an object. In this case, please call the Snow Joe

customer service center for assistance at 1-866-SNOWJOE (1-866-766-9563). Blade Replacement mWARNING! Wear heavy duty gloves when handling the blades. IMPORTANT: Only use original replacement parts specied for this lawn mower. You can purchase a set of replacement blades (Model MJ506E-24BLDS) and other genuine replacement parts by ordering online at snowjoe.com or, to order by phone, contact Snow Joe

customer service at 1-866-SNOWJOE (1-866-766-9563). The use of parts that do not meet the original equipment specications may lead to improper performance of the lawn mower, may compromise operator safety, and will void the manufacturer's warranty.

1. Disconnect the electrical supply to the lawn mower.

2. Turn the lawn mower on its side to expose the underside

4. To remove the old blades, work on one piece at a time.

Press down the releasing pin of the old blade. At the same time pull the blade piece out of its slot (Fig. 14). Repeat for other pieces of old blade.

5. To t the new blade, push the releasing pin, and at the

same time, insert a new blade (1 piece) in the slot until the new blade piece clicks in securely (Fig. 15). Repeat for all other new blades. NOTE: Make sure the releasing pin pops out and the new blade piece is locked properly before moving to other/ additional blades. Fig. 14 Old blade Releasing pin Fig. 15 New blade12 Storage Follow the steps below to prepare the lawn mower for storage:

1. Disconnect the power supply to the lawn mower.

2. Clean the lawn mower with a damp cloth or hand brush.

3. Inspect the lawn mower carefully for worn, loose, or

damaged parts. Check connections and screws and tighten if necessary. Pay special attention to the mower blades and replace/sharpen if they show signs of wear. Refer to the Maintenance section.

4. Store the lawn mower indoors in a dry, clean, and cool

area out of the reach of children. Do not store the unit next to corrosive materials, such as fertilizer and rock salt.

5. Wipe the extension cord to remove any foreign

substances, such as oil or stains. Replace the extension cord immediately if it is cut or damaged in any way.

6. Wind the cord in a series of equal loops to prevent it

7. Do not cover the lawn mower with a solid plastic sheet.

Plastic coverings trap moisture around the lawn mower, which can damage the unit. Service + Support If your Sun Joe

MJ506E electric reel mower requires service or maintenance, please call the Snow Joe

customer service center at 1-866-SNOWJOE (1-866-766-9563) for assistance. Model + Serial Numbers When contacting the company or reordering parts, you will need to provide the model and serial numbers of your product. These are found on the decal axed to the housing or handle of your lawn mower. Copy these numbers into the space provided below. Record the following numbers from the housing or handle of your new product: Model #: Serial #: M J 5 0 6 E13 Troubleshooting Motor does not run Motor power drops Motor performance drops Grass collection bag not lling suciently

• Check mains, extension cord, and circuit-breaker (fuse).

• Clean discharge channel/housing.

• Start lawn mower on short grass or in a previously mowed area and tilt back.

• Correct the cutting height.

• Check that you are using a suitable extension cord of proper gauge and length (see Extension Cord Chart pg. 2).

• Power source (e.g. generator) has too low voltage.

• Correct the cutting height.

• Clean discharge channel/housing.

• Replace or resharpen mowing blades (contact an authorized Snow Joe

• Correct the cutting height.

• Allow the lawn to dry.

• Clean the discharge channel/housing. Problem Remedy Only a company specialist may be able to correct faults that cannot be rectied with the aid of this table. Please call the Snow Joe

WARNING! ALWAYS use only authorized Snow Joe

replacement parts and accessories. NEVER use replacement parts or accessories that are not intended for use with this tool. Contact Snow Joe

if you are unsure whether it is safe to use a particular replacement part or accessory with your tool. The use of any other attachment or accessory can be dangerous and could cause injury or mechanical damage. NOTE: Accessories are subject to change without any obligation on the part of Snow Joe

to provide notice of such changes. Accessories can be ordered online at sunjoe.com or via phone by contacting the Snow Joe

CUSTOMER PROMISE OUR WARRANTY: Snow Joe warrants new, genuine, powered and non-powered Products to be free from defects in material or workmanship when used for ordinary household use for a period of two years from the date of purchase by the original, end-user purchaser when purchased from Snow Joe or from one of Snow Joe’s authorized sellers with proof of purchase. Because Snow Joe is unable to control the quality of its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not cover Products purchased from unauthorized sellers. If your Product does not work or there’s an issue with a specic part that is covered by the terms of this Warranty, Snow Joe will elect to either (1) send you a free replacement part, (2) replace the Product with a new or comparable product at no charge, or (3) repair the Product. How cool is that! This Warranty gives you specific legal rights, and you may also have other rights which vary from State to State. PRODUCT REGISTRATION: Snow Joe strongly encourages you to register your Product. You can register online at snowjoe.com/register, or by printing and mailing in a registration card available online from our website, or calling our Customer Service Department at 1-866-SNOWJOE (1-866-766-9563), or by e-mailing us at help@snowjoe.com. Failure to register your Product will not diminish your warranty rights. However, registering your Product will allow Snow Joe to better serve you with any of your customer service needs. WHO CAN SEEK LIMITED WARRANTY COVERAGE: This Warranty is extended by Snow Joe to the original purchaser and original owner of the Product. WHAT IS NOT COVERED? This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do not aect performance. Wearing parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563). ABOVE ALL ELSE, Snow Joe, LLC (“Snow Joe”) is dedicated to you, our customer. We strive to make your experience as pleasant as possible. Unfortunately, there are times when a Snow Joe

product (“Product”) does not work or breaks under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we have a Limited Warranty (“Warranty”) for our Products.