RF20N6ASE - Fridge HISENSE - Free user manual and instructions

Brand	Hisense
Model	RF20N6ASE
Product type	Refrigerator-freezer with bottom freezer
Dimensions (W x D x H)	908 x 600 x 1720 mm
Net weight	Approximately 70 kg
Power supply	115 V, 60 Hz, single phase
Adjustable feet	Yes, 4 adjustable feet
Control panel	Digital display with touch buttons
Fast cooling	Super Cool mode (6 hours)
Fast freezing	Super Freeze mode (26 hours)
Vacation mode	Yes (refrigerator at 15°C)
Open door alarm	Yes, after 2 minutes
Temperature alarm	Yes, if temperature > -9°C
Child safety	Yes, control lock
Water dispenser	Yes, built-in on front
Ice cube tray	Removable and adjustable
Vegetable drawer	With humidity regulator
Interior lighting	LED not user-replaceable
Defrost	Automatic
Refrigerant	R600a (isobutane)
Climate class	SN, N, ST, T (+10°C to +43°C)

Frequently Asked Questions - RF20N6ASE HISENSE

How to adjust the refrigerator temperature?

Press the Fridge button repeatedly to choose between 2°C and 8°C. The temperature decreases by 1°C with each press. The selected value is displayed on the panel.

How to activate Super Freeze mode?

Press the Super Freeze button to activate this mode. The indicator lights up and the freezer temperature drops to -24°C. The mode automatically deactivates after 26 hours or when the temperature drops below -20°C.

What to do in case of door alarm?

If the door remains open for more than 2 minutes, the alarm sounds 3 times per minute for 10 minutes. Close the door to stop the alarm. You can also press the Alarm button to cancel it.

How to clean the interior of the refrigerator?

Unplug the appliance. Use a mild solution (warm water + baking soda) with a soft cloth. Rinse with warm water and dry thoroughly before replacing the shelves. Do not use abrasive products.

How to defrost the freezer?

Defrosting is automatic. If a thick layer of frost forms, remove the food, unplug the appliance and leave the door open. Ventilate the room. Do not use sharp objects to remove the frost. Replug only after complete drying.

What to do if the LED light does not work?

The LEDs are not user-replaceable. First check if the door was opened too long (the light automatically turns off after 60 seconds). If the problem persists, contact customer service.

How to lock the controls for child safety?

Hold the Alarm button for 3 seconds to activate the lock. The Child Lock icon lights up. To deactivate, repeat the same procedure. The controls are then inoperative.

Why is water leaking on the floor?

The water reservoir at the back may be mispositioned or the drain spout blocked. Check that the reservoir is level and that the drain spout (under the compressor) is directed towards it. Clean if necessary.

How to adjust the feet to level the appliance?

Turn the adjustable feet using your fingers or a screwdriver until they touch the floor. Tilt the appliance backward by 10-15 mm by turning the feet ½ turn to ensure proper door closure.

What to do in case of odor inside?

Clean the interior with a baking soda solution. Check that food is well packed. Dispose of any expired food. Leave the door open to air out. If the odor persists, clean the door gaskets.

USER MANUAL RF20N6ASE HISENSE

Before operating this unit, please read this manual thoroughly, and retain for future reference

Contents

Brief introduction....2

Important safety instructions....2

Installing your new appliance....5

Description of the appliance....7

Display controls....8

Using your appliance....10

Helpful hints and tips....12

Cleaning and care....13

Troubleshooting....14

Disposal of the appliance....15

Brief introduction

Thank you for your choosing Hisense products. We are sure you will find the new appliance a pleasure to use. Before you start using the appliance, we recommend that you read through this User Manual carefully, which provides description of the refrigerator functions and its usage in more details.

- Please ensure that all people who are using this appliance are familiar with its operations and safety features recommended in this User Manual. It is important that you install the appliance correctly and follow the safety instructions.

- We recommend that you keep this user's manual with the appliance for future reference and retain it for future users.

● This appliance is intended to be used in household and similar applications such as:

-Kitchen area in shops, offices and other working environments;

-Farmhouses, hotels, motels and Bed and breakfast and other residential types of environment;

-Catering and similar non-retail applications.

- If you feel that the appliance is not operating correctly, please refer to the troubleshooting page for most common problem. If still in doubt contact the customer service help line for assistance or to arrange a call out by an authorized service engineer.

Important safety instructions

General safety and daily use

It is important to use your appliance safely. We recommend that you follow the guidelines

below.

- We recommend that you wait for 4 hours before connecting the appliance to main plug to allow the refrigerant to flow back into the compressor. It is also recommend that you let the fridge run for 3 hours before storing any food inside.

- The packaging material is recyclable, and marked with the recycling symbol ⚠ Adhere to current local regulations when disposing of packaging material.

- Do not use sharp-edge object or metal instrument to remove the frost and ice, or any frozen items from the freezer. This might damage the tubing of the refrigerant circuit and create leakage and risk of fire.

●Don't try to repair the appliance yourself. It

is dangerous to alter the specifications or modify this product in any way. Any damage to the power cord may cause short circuit, fire or electric shock.

●Store any food in accordance with the storage instructions from the manufacturer.
- Don't place a large amount of food directly against the air outlet on the rear wall of both the refrigerator and freezer compartment, as it obstructs air circulation.

- Don't place hot items near the plastic components of this appliance.

- Frozen food must not be refrozen once it has been thawed out.

- Don't store bottled or canned drinks (especially carbonated drinks) in the freezer compartment. Bottles and cans may explode.

- Any type of pressurised aerosol containers with the "flammable" and or small flame symbol should not be stored inside the refrigerator or freezer since it may cause an explosion.

- To avoid items falling and causing injury or damage to the appliance, don't overload the door racks or store a large amount of food in the crisper drawers.

- Don't use mechanical devices or other means to accelerate the defrosting process, unless they are approved by the manufacturer.

- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

- When disposing of the appliance, do so only at an authorized waste disposal center. Don't expose to flame.

Safety for children and infirm persons

This appliance can be used by children aged from 8 years and above and persons with educated physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

• Keep all packaging away from children to avoid risk of suffocation.
• Protect children from being scalded by touching the very hot compressor at the rear bottom of appliance.
• Don't place items on top of the appliance as this could cause injury should they fall off.
  ●Never allow children to play with the appliance by hanging or standing over or on the doors, racks, shelves and drawers etc.

Safety about electricity

To avoid the risks that are always present when using an electric appliance, we recommend that

you pay attention to the instructions about electricity below.

- We recommend after you unpack the appliance and check through the appliance. Should any damage be evident, don't plug in the appliance but contact the shop immediately from which you purchased it. Keep all packing materials in this case.

●The appliance must be applied with single phase alternating current of 115V/60Hz.
●The mains plug must be accessible when the appliance is installed.
●Make sure that the appliance is grounded properly. If still in doubt, call a qualified registered electrician.
- If the plug is not suitable for your socket outlets, it should be replaced by a qualified electrician. To avoid a possible

shock hazard, do not insert the discarded plug into a socket. If in doubt contact a qualified, registered electrician.

- Do not use extension cords or multiple sockets which could cause overloading of wiring circuits and could cause a fire.

● Always plug your appliance into its own individual electrical socket which has a voltage rating that matched the rating plate.

● Make sure that the plug is not squashed or damaged. Otherwise, it may cause short circuit, electric shock or overheat and even cause a fire.

- Don't insert the mains plug if the socket is loose, there is a risk of electric shock or fire.

- Switch off the appliance and disconnect it from the main power before you clean or move it.

- Never unplug the appliance by pulling on the electrical cord. Always grip the plug firmly and pull straight out from the socket to prevent damaging the power cord.

- Don't use the appliance without the light cover of interior lighting.

● Any electrical component must be replaced or repaired by a qualified electrician or authorized service engineer. Only genuine spares should be used.

- Don't use electrical appliances (such as ice cream makers) inside the food storage compartments of the appliance, unless they are approved by the manufacturer.

- If the LED light uncovered, do not look direct into with an optical instruments to avoid eye injuries. If it is not functioning correctly, consult a qualified registered electrician.

The refrigerant and risk of fire

The appliance contains a small quantity of refrigerant (R600a) in the refrigerant circuit.

- The iso-butane (R600a) refrigerant, is environmentally friendly but flammable, ensure that tubing of the refrigerant circuit is not damaged during transportation and installation to avoid risk of fire caused by leaking refrigerant.

Caution!

Keep away burning candles, lamps and other items with naked flames and sources of ignition

from the appliance and ventilate the room thoroughly to avoid the risk of fire and eye injury in the case of any leakage of refrigerant (R600a).

- Do not store products which contain flammable propellants (e.g. spray cans) or explosive substances in the appliance.

Installing your new appliance

This section explains the installation of the new appliance before using it for the first time. We recommend reading the following tips.

For proper installation, this refrigerator must be placed on a level surface of hard material that is the same height as the rest of the flooring. This surface should be strong enough to support a fully loaded refrigerator, or approximately 294 lbs (133 kg) When moving, be sure to pull out and push back the unit in straight.

Diagram showing two refrigerator units with checkmark and prohibition signs, indicating inspection or clearance conditions.

Location and ambient room temperature limits

It's essential to find a suitable place to locate your new appliance to ensure its efficient operation. Please consider the following instruction for your appliance:

- Install the appliance in a dry and low moisture area. The best range of ambient temperature for appliance is 55^ F to 110^ F .

- Keep the appliance away from heat sources, such as stoves, fires places or heaters.

- Keep the appliance out of direct sunlight, and rain.

Class	Symbol	Ambient Temperature range(°F)
Extended Temperate	SN	50 to 90
Temperate	N	61 to 90
Subtropical	ST	61 to 100
Tropical	T	61 to 109

Leveling of appliance

For proper leveling and avoid vibration, this appliance is provided with adjustable feet in front. Please adjust the level by following below instructions:

1. Roll the refrigerator into place.
2. Turn the adjustable feet (with your fingers or a suitable spanner) until they touch the floor.
3. Tilt back the top backwards for about 25/64-19/32 inch (10-15 mm) by turning the feet 1\~2 turn further. This will allow the doors to self-close and seal properly.
4. Whenever you want to move the appliance, remember to turn the feet back up so that the appliance can roll freely. Reinstall the appliance when relocating.

25/64" -19/82" (10-15mm) Front roller Adjustable foot Rear roller

Warning: The rollers, which are not castors, should be only used for forward or backward movement. Moving the refrigerator sideways may damage your floor and the rollers.

Fixing the door handle

If handles are to be fixed ,pls use an Allen wrench clockwise until handles are securely in place. Each one of the handles is fitted with 2 screws.

Hexagon socket set screws Allen wrench (Provided)

The tools you will need (Not provided):

Adjusting the doors

●Both left and right doors are equipped with adjustable axes, which are located in the lower hinges.
- Before adjusting its doors, please ensure that the refrigerator is level. Please review the previous section on "Leveling appliance". If you find the top of the doors are uneven, insert the Allen wrench into the hinge axis, and turn it clockwise to rise the door or anticlockwise to lower the door, and insert an E Ring into the gap.

E Ring Allen Wrench (Provided) Adjustable part

Ventilation of appliance

In order to improve efficiency of the cooling system and save energy, it is necessary to maintain proper ventilation around the appliance for heat dissipation. For this reason, sufficient space should be provided around the refrigerator and the area should be clear of any obstruction that affects the air circulation.

2" (50mm) 699x64" (1776mm) 3" (76mm) 2" (50mm) 2" (50mm)

Suggestion: It is advisable leaving at least 3 inch(75mm) of clearance from the back of appliance to the wall, and at least 2 inch(50mm) from top, and on both sides. When positioned in a corner area, provide a clear space at least 16 inch(406mm) on the each hinge side to allow the doors to open enough to enable the removal of drawers and shelves. As shown in the following diagram.

353/4" (908mm) 235/8" (600mm) 301/8" (765mm) 445/74" (1140mm) 6723/32" (1720mm)

Description of the appliance

1 Cabinet
2 ^4 Top cover
3 Vertical baffle guide block
4 Glass shelf
5 Upper rack
6 Lower rack
7 Fruit and vegetables crisper
8 Lower rack
9 Multifunctional room
10 Twistable ice tray (inside)
● Serving tray
12 Rollers
13 Adjustable bottom feet
14 Lower freezer drawer
15 Upper freezer drawer
16 Freezer LED light (inside)
17 Refrigerator door seal
18 Lower rack
19 Crisper cover
20 Upper rack
21 Egg tray (inside)
Rack cover
23 Refrigerator LED light (inside)
24 Display board
25 Cold water dispenser
26 Handles
27 Freezer door
28 Refrigerator door

View 1 of the appliance

Technical diagram of a refrigerator with numbered compartments and internal components labeled

View 2 of the appliance

Technical diagram of a refrigerator with numbered labels pointing to key components

Note: Due to constant improvement of our products, your refrigerator may be slightly different from the above illustration, but its functions and using methods remain the same.

Note: To get the best energy efficiency of this product, please place all shelves, drawers and baskets on their original position as the illustration above.

Display controls

All functions and controls of the unit are accessible from a control panel conveniently located on the door of the refrigerator. A keypad of touch buttons and a digital display allow easy configuration of features and settings in a simple and intuitive manner.

Important! Touch buttons require only a short press on a button to operate. The operation occurs when releasing your finger from the button, not while the button is pressed. There is no need for applying pressure on the keypad. Child Lock function related to the "Alarm" button requires a long touch of a least 3 sec. Please refer to those related sections of this Manual for detailed instructions.

The control panel consists of two indicating temperature areas, five icons representing different modes and six touch buttons. When the appliance is powered on for the first time, the backlight of the icons on display panel turns on. If no buttons have been pressed and the doors remains closed, the backlight will turn off after 60 sec.

6 Alarm Hand 3 sec for Child Lock -88°C 89°C Holiday 4 Super Freeze Freezer Fridge Super Cool 1 5 2 3

Controlling the temperature

We recommend that when you start your refrigerator for the first time, the temperature for the refrigerator is set to 5^ and 41^ F) the freezer to -18^ you want) to change the temperature, follow the instructions below.

Caution!

When you set a temperature, you set an average temperature for the whole refrigerator cabinet. Temperatures inside each compartment may vary from the temperature values displayed on the panel, depending on how much food you store and where you place them. Ambient temperature may also affect the actual temperature

1. Fridge

Press "Fridge" button repeatedly to set your desired fridge temperature between 8^(46.4^) and 2^(35.6^) , the temperature will decrease 1^(32^) degrees with each press and the fridge temperature indicator will display corresponding value according to the following sequence.

2. Super Cool

Super Cool can refrigerate the food quicker and keep food fresh for a longer period.

- Press "Super Cool" button to activate this function. The Super Cool icon will light up and the Fridge temperature indicator will display 2^(35.6^) .

Super cool automatically switches off after 6 hours.

- Press "Super Cool" or "Fridge" to cancel super cool mode and revert to previous temperature settings.

3. Freeze

Press "Freezer" button to set the freezer temperature between -14^(6.8^) and -24^(-11.2^) to suit your desired temperature, and the

freezer temperature indicator will display corresponding value according to the following sequence.

4. Super Freeze

Super Freeze can rapidly frozen temperature and freeze your food substant substantially

faster than feature also helps to keep the vitamins and nutrition of fresh food for longer period.

• Press “Super Freeze” button to activate the super freeze function. The Super Freeze light will be illuminated and the freezer temperature setting will display -24°C(-11.2°F).
• For first time use, or after a period of inactivity, allow 6 hours of normal operation before using Super Freeze mode. This is particularly important if a large amount of food is placed in the freezer.
• Super freeze automatically switches off after 26 hours of usage and the freezer temperature goes to below -20^(-4^)
• Press "Super Freeze" or "Freezer" to cancel Super Freeze mode and revert to previous temperature settings.

Note: When selecting the Super Freeze function, ensure there are no bottled or canned drinks (especially carbonated drinks) in the freezer compartment. Bottles and cans may explode.

5. Holiday

This function is designed to minimise the energy consumption and electricity bills while the

Fridge is not in use for a long period of time. You can activate this function by pressing "Holiday" button for a short until the Holiday light icon is illuminated.

Important! Do not store any food in the refrigerator chamber during this time.

• When the holiday function is activated, the temperature of the refrigerator is automatically switched to 15°C (50°C) to minimise the energy consumption. The refrigerator temperature setting displays "-" and the freezer compartment remains on.
• Press "Holiday" button to cancel Holiday mode and revert to previous temperature settings.

6.Alarm

In case of alarm, “Alarm” icon will light up and a buzzing sound will start.

Press "Alarm" button to stop alarm and buzzing then "Alarm" icon will turn off.

Caution! When the refrigerator is turned on after a period of inactivity, the Alarm may be activated. In this case, press "Alarm" button to cancel it.

Door Alarm

The alarm light on and a buzzing sound indicate abnormal conditions, such as accidentally a door left open or that a power interruption to the unit has occurred.

●Leaving any door of refrigerator or freezer open for over 2 minutes will activate a door alarm and buzzer. The buzzer will beep 3 times per minute for 10 minutes. Closing the door cancels the door alarm and buzzer.
●To save energy, please avoid keeping doors open for a long time when using refrigerator. The door alarm can also be cleared by closing the doors.

Temperature alarm

This is an important feature that alerts users of potential damage to stored food. If a power failure occurs, for example a blackout in your area of residence while you are away, the temperature alarm will memorize the temperature of the freezer when power was restored to the unit; this is likely to be the maximum temperature reached by frozen items.

°C/°Fchange

The temperature can be changed between ^ C and ^ F by pressing “Holiday” button for 3 seconds.

A temperature alarm condition will be indicated by Alarm light and buzzer when the temperature reading is warmer than -9°C(15°F)

a- The Alarm icon lights up;
b- The freezer temperature indicator displays "H";
c- The buzzer beeping 10 times when the alarm is triggered and stop automatically.

Child Lock

Press and hold the "Alarm" button for 3 seconds to activate the child lock.

This will disable the display to prevent accidental changes to settings. Meanwhile, the "Child Lock" icon will be illuminated.

●To turn the child lock off, press and hold the "Alarm" button for 3 seconds. The "Child Lock" icon will be turned off.

Using your appliance

This section explains that how to use the refrigerator features. We recommend that you read through carefully before using the appliance.

Glass shelves

The refrigerator chamber is provided with two glass shelves. While the top shelf is designed to be fixed, the lower shelf is adjustable. There are three placements for relocating the lower shelf. Adjust the height of the shelf according to your need:

Line drawing of a cabinet interior with hand gestures and directional arrows indicating movement (no text or symbols)

• When removing the shelves, gently pull them forward until they exit the guides.
• When you return the shelves, make sure there is no obstacle behind and gently push them into the position.

Glass Shelf Adjustable placement

Crisper and humidity control

Low Sliding block High Fruit and vegetable crisper

The crisper, mounted on telescopic extension slides, is for storing vegetables and fruits. You can adjust the humidity inside by using the sliding block.

● The humidity control adjusts the airflow in the crisper; higher airflow results in lower humidity. Slide the humidity control to the right in order to increase humidity.
● High humidity settings are recommended for vegetables, while low humidity is suitable for preservation of fruit.
- Follow these simple instructions to remove the crisper chamber, or freezer drawer, for cleaning. Empty the crisper chamber; pull it out to fully open position. Lift the crisper from the lateral slides. Push the slides fully in to avoid damage when closing the door.

Using the refrigerator chamber

The refrigerator chamber is suitable for storage of vegetable and fruits. Separate packing of different foods is recommended to avoid losing moisture or flavour permeating into other foods.

Caution!

Never close doors while the shelves, crisper and/or telescopic slides are extended. It may damage the unit.

Using the freezer drawer

Freezer drawer is suitable for storing food required to be frozen, such as meat, ice cream, etc.

To remove the freezer drawer pull it out fully, tilt up the serving tray and lift it out, then open the refrigerator doors to the maximum angle and the lower freezer drawer can be taken out, as shown in the following pictures.

① Closing door Serving tray

② Opening door Lower freezer drawer

Caution

Do not allow babies or children go inside the refrigerator, as they could injure themselves or damage the refrigerator. Do not sit on the freezer door. The door may break. Do not allow children to climb into the freezer basket.

If you remove the divider to clean the basket bin, you must reinstall the divider after cleaning to prevent children from getting trapped inside the basket.

Twistable ice tray

●Twistable ice tray is placed in the upper freezer drawer to make and store ice cubes.
1. Pull out the twistable ice tray from the installation bracket.
2. Fill with drinking water below the maximum level mark.
3. Place the filled ice tray back to the bracket.
4.Await for around 3 hours, twist the knobs clockwise and the ice will drop into the ice box below.

Illustration of a hand pouring liquid into a device with a fan base (no text or symbols)

1. Ice cubes can be stored in the ice box, if you need them, you can pull out the ice box and take them out.

Note: If the ice tray is used for the first time or has not been used for a long time, please clean it before using.

Helpful hints and tips

Energy saving tips

We recommend that you follow the tips below to save energy.

● Try to avoid keeping the door open for long periods in order to conserve energy.
- Ensure the appliance is away from any sources of heat (Direct sunlight, electric oven or cooker etc).
- Don't set the temperature colder than necessary.
- Don't store warm food or evaporating liquid in the appliance.
- Place the appliance in a well ventilated, humidity free, room. Please refer to Installing your new appliance chapter.
- View 1 under the “Description of the appliance” section shows the correct arrangement for the drawers, crisper and shelves, do not adjust the combination as this is designed to be the most energy efficient configuration.

Hints for fresh food refrigeration

• Do not place hot food directly into the refrigerator or freezer, the internal temperature will increase resulting in the compressor having to work harder and will consume more energy.
• Do cover or wrap the food, particularly if it has a strong flavor.
• Place food properly so that air can circulate freely around it.

Hints for refrigeration

●Meat (All Types) Wrap in polythene food: wrap and place on the glass shelf above the vegetable drawer. Always follow food storage times and use by dates suggested by manufacturers.
● Cooked food, cold dishes, etc.:

They should be covered and may be placed on any shelf.

● Fruit and vegetables:
They should be stored in the special drawer provided.
- Butter and cheese:

Should be wrapped in airtight foil oplastic film wrap.

●Milk bottles:

Should have a lid and be stored in the door racks.

Hints for freezing

• When first starting-up or after a period out of use, let the appliance run at least 2 hours on the higher settings before putting food in the compartment.
  ●Prepare food in small portions to enable it to be rapidly and completely frozen and to make it possible to subsequently thaw only the quantity required.
• Wrap up the food in aluminum foil or polyethylene food wraps which are airtight.
• Do not allow fresh, unfrozen food to touch the food which is already frozen to avoid temperature rise of the latter.
  ● Iced products, if consumed immediately after removal from the freezer compartment, will probably cause frost burns to the skin.
• It is recommended to label and date each frozen package in order to keep track of the storage time.

Hints for the storage of frozen food

● Ensure that frozen food has been stored correctly by the food retailer
- Once defrosted, food will deteriorate rapidly and should not be re-frozen. Do not exceed the storage period indicated by the food manufacturer.

Switching off your appliance

If the appliance needs to be switched off for an extended period, the following steps should be taken to prevent mould on the appliance.

1. Remove all food.
2. Remove the power plug from the main socket.
3. Clean and dry the interior thoroughly.
4. Ensure that all the doors are wedged open slightly to allow air to circulate.

Cleaning and care

For hygienic reasons the appliance (including exterior and interior accessories) should be cleaned regularly at least every two months.

Caution! The appliance must not be connected to the mains during cleaning. Danger of electrical shock! Before cleaning switch the appliance off and remove the plug from the mains socket.

Exterior cleaning

To maintain good appearance of your appliance, you should clean it regularly.

-Wipe the digital panel and display panel with a clean, soft cloth.

-Spray water onto the cleaning cloth instead of spraying directly on the surface of the appliance. This helps ensure an even distribution of moisture to the surface.

-Clean the doors, handles and cabinet surfaces with a mild detergent and then wipe dry with a soft cloth.

Caution!

-Don't use sharp objects as they are likely to scratch the surface.

-Don't use Thinner, Car detergent, Clorox, ethereal oil, abrasive cleansers or organic solvent such as Benzene for cleaning. They may damage the surface of the appliance and may cause fire.

Interior cleaning

- You should clean the appliance interior regularly. It will be easier to clean when food stocks are low. Wipe the inside of the fridge freezer with a weak solution of bicarbonate of soda, and then rinse with warm water using a wrung-out sponge or cloth. Wipe completely dry before replacing the shelves and baskets.

Thoroughly dry all surfaces and removable parts.

- Although this appliance automatically defrosts, a layer of frost may occur on the freezer compartment's interior walls if the freezer door is opened frequently or kept open too long. If the frost is too thick, choose a time when the supply of food stocks are low and proceed as follows:

1. Remove existing food and accessories baskets, unplug the appliance from the mains power and leave the doors open. Ventilate the room thoroughly to accelerate the thawing process.

2. When defrosting is completed, clean your freezer as described above.

Caution! Don't use sharp objects to remove frost from the freezer compartment. Only after the interior is completely dry should the appliance be switched back on and plugged back into the mains socket.

Door seals cleaning

Take care to keep door seals clean. Sticky food and drinks can cause seals to stick to the cabinet and tear when you open the door. Wash seal with a mild detergent and warm water. Rinse and dry it thoroughly after cleaning.

Caution! Only after the door seals are completely dry should the appliance be powered on.

Warning!

The LED light must not be replaced by the user! If the LED light is damaged, contact the customer helpline for assistance.

Troubleshooting

If you experience a problem with your appliance or are concerned that the appliance is not functioning correctly, you can carry out some easy checks before calling for service, please see below. You can carry out some easy checks according to this section before calling for service.

Warning! Don't try to repair the appliance yourself. If the problem persists after you have made the checks mentioned below, contact a qualified electrician, authorized service engineer or the shop where you purchased the product.

Problem	Possible cause & Solution
Appliance is not working correctly	Check whether the power cord is plugged into the power outlet properly.
	Check the fuse or circuit of your power supply, replace if necessary.
	It is normal that the freezer is not operating during the automatic defrost cycle, or for a short period of time after the appliance is switched on to protect the compressor.
Odours from the compartments	The interior of the refrigerator may need to be cleaned.
	Some food, containers or wrapping cause odours.
Noise from the appliance	The sounds below are quite normal:●Compressor running noises.●Air movement noise from the small fan motor in the freezer compartment or other compartments.●Gurgling sound similar to water boiling.●Popping noise during automatic defrosting.●Clicking noise before the compressor starts.
	Other unusual noises are due to the reasons below and may need you to check and take action:The cabinet is not level.The back of appliance touches the wall.Bottles or containers fallen or rolling.
The motor runs continuously	It is normal to frequently hear the sound of the motor, it will need to run more when in following circumstances:●Temperature setting is set colder than necessary●Large quantity of warm food has recently been stored within the appliance.●The temperature outside the appliance is too high.●Doors are kept open for a long period.●After your installing the appliance or it has been switched off for a long time.
A layer of frost occurs the compartment	Check that the air outlets are not blocked by food and ensure food is placed within the appliance to allow sufficient ventilation. Ensure that door is fully closed. To remove the frost, please refer to “cleaning and care” section.
Temperature inside is too warm	You may have left the doors open too long or too frequently; or the doors are kept open by some obstacle; or the appliance is located with insufficient clearance at the sides, back and top.
Temperature inside is too cold	Increase the temperature by following the "Display controls" chapter
Doors can't be closed easily	Check whether the top of the refrigerator is tilted back by 10-15mm to allow the doors to self close, or if something inside is preventing the doors from closing.
Water drips on the floor	The water pan (located at the rear bottom of the cabinet) may not be properly leveled, or the draining spout (located underneath the top of the compressor depot) may not be properly positioned to direct water into this pan, or the water spout is blocked. You may need to pull the refrigerator away from the wall to check the pan and spout.
The light is not working	The LED light may be damaged. Refer to replace LED lights in cleaning and care chapter.The control system has disabled the lights due to the door being kept open too long, closend reopens the door to reactivate the lights.
Doors does not open smoothly	Check the door seal, and if it is necessary clean the rubber gasket seal around the edges of the door using dish soap and warm water. Dirt and grime can collect here and cause door stick to the fridge.

Disposal of the appliance

The refrigerator is built from reusable materials. It must be disposed of incompliance with current local waste disposal regulations. The appliance contains a small quantity of refrigerant (R600a) in the refrigerant circuit. For your safety please refer to the section of "the refrigerant and risk of fire" in this Instruction Manual before scrapping the appliance. Please cut off the power cord to make the refrigerator unusable and remove the door seal and lock. Please be cautious of the cooling system and do not damage it by puncturing the refrigerant container and/or bending the tubing, and/or scratching of the surface coating.

Correct Disposal of this product

This symbol on the product or in its packing indicates that this product may not be treated as household waste. Instead, it should be taken to the appropriate waste collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by the inappropriate waste handling of this product. For more detailed information about the recycling of this product, please contain your local council your household waste disposal service, or the shop where you purchased the product.

Warranty for Full-size Refrigeration

ONE-YEAR LIMITED MANUFACTURER'S IN-HOME SERVICE WARRANTY

This Warranty, provided by Hisense U.S.A. Corporation (hereinafter "Hisense") covers Full-size Refrigeration product (hereinafter "Product") in the United States of America, Puerto Rico, Guam and the U.S. Virgin Islands only, excluding any third party provided accessories and/or add-on's purchased separately;

This warranty shall apply solely when this Product is purchased, stored, transported, handled, operated and maintained according to the Hisense provided instructions attached to or furnished with the Product. Hisense will, in its sole determination, repair or refund units deemed defective solely for materials or workmanship, at Hisense's discretion, for a limited warranty period of:

One (1) year for Parts and Labor on Product from the date of purchase (requires purchase receipt) for the original buyer only, and

Five (5) years Parts and Labor on sealed cooling system only* from the date of purchase (requires proof of purchase) for the original buyer only. (*Compressor, evaporator, condenser, drier, connecting tubing – all other parts are excluded from this warranty)

Commercial and/or Rental use of this Product is not covered under this warranty.

WHAT IS NOT COVERED:

1. Any non-Hisense parts, including any third party provided accessories and/or add-on's;
2. Service calls to correct the installation of the Product, instruction on how to use the Product, replacement of home fuses or resetting circuit breakers, replacing or correcting home wiring.
3. Service calls related to use for other than normal, single family household use.
4. Damages of any kind resulting from accidents, alterations, misuse, abuse, fire, floods, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of products/accessories not approved by Hisense in writing.
5. Service outside of the United States, the Virgin Islands, Guam and Puerto Rico.
6. Service or support for units resulting from unauthorized modifications made to the Product.
7. Food or drink loss due to any sealed cooling system failures. Service calls to repair or replace light bulbs, air filters, water filters, other consumables, knobs, handles, or other cosmetic parts.
8. Damages caused by services performed by owner, service companies not authorized by Hisense in writing, the use of parts other than genuine Hisense parts, or parts obtained from entities other than Hisense authorized service companies.

Obligations for service and parts under this warranty must be performed by Hisense or a

Hisense authorized service company. Product features or specification as described or illustrated are subject to change without notice.

DISCLAIMER OF IMPLIED WARRANTIES: LIMITATION OF REMEDIES

Exclusions and Limitations: This Warranty covers manufacturing defects in materials and workmanship encountered in the normal, noncommercial use of the Product, and does not cover consumer instruction, delivery, installation, set-up, adjustments, cosmetic damage or damage due to acts of nature, accident, misuse, abuse, negligence, commercial use or modification of or to any part of the Product. This Warranty applies to the original consumer only and does not cover Products sold to consumers in used, "AS IS" or "WITH ALL PROBLEMS" condition, or consumables (e.g., fuses, batteries, bulbs etc.); This Warranty is invalid if the factory-applied serial number has been altered or removed from the Product. Damage occurring to any Product returned for service that is caused by environmental hazards, improper or unsecure packaging or shipping by the original consumer purchaser is excluded from coverage under this Warranty. This Warranty is valid only in the United States, the U.S. Virgin Islands, Guam, and Puerto Rico, and only applies to Products purchased and serviced in those regions. Warranty will be voided if attempts of repair are performed by the consumer or any third parties that are NOT authorized by Hisense in writing.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE EXPRESSLY DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIOD STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BE BINDING ON HISENSE. THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY WITH RESPECT TO THE PRODUCT AND HISENSE IS THE EXCLUSIVE WARRANTY PROVIDER FOR THE PRODUCT. REPAIR OR REFUND, AT HISENSE'S SOLE DISCRETION, IS THE EXCLUSIVE REMEDY OF THE CONSUMER. HISENSE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT. NOTWITHSTANDING THE FOREGOING, CONSUMER'S RECOVERY AGAINST HISENSE SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT SOLD BY HISENSE. THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL CONSUMER WHO PURCHASED THE PRODUCT AND IS NOT TRANSFERABLE UNDER ANY CIRCUMSTANCES. PROOF OF PURCHASE SHALL BE REQUIRED FOR ALL WARRANTY CLAIMS.

If you need assistance, first see the "Troubleshooting" section of your instruction manual; After checking "Troubleshooting," additional help can be found by calling:

Hisense-USA: 1-877-465-3566(English & Spanish, Monday–Friday 9 a.m. to 6 p.m. EST)

Keep this Warranty page and your sales receipts together for future reference. You must provide proof of purchase for warranty service.

Write down the following information about your appliance to better help you obtain

assistance or service if you should ever need it. You will need to know your complete model and serial number. You can find this information on the model and serial number label located on the Product.

Store name:____ Model number:____ Address:____ Serial number:____ Phone number:____ Purchase date:____

USER GUIDE SUPPORT PAGE ASSISTANCE OR SERVICE

Before calling for assistance or service, please check the troubleshooting section of your user manual. It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. If you need to order replacement parts, we recommend that you use only factory-specified replacement parts. Factory-specified replacement parts will fit right and work right because they are made with the same precision used to build every new

The Hisense Call Center can provide assistance with:

■ Features and specifications on our appliances
■ Installation information
■ Use and maintenance procedures
■ Repair parts sales
■ Referrals to serv ice companies.
■ Designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States and US territories.

For further assistance

If you need further assistance, you can write with any questions or concerns to:

Hisense USA Corp.

Customer Service

PO Box 3289

Suwanee, GA 30024

USA

Please include a daytime phone number in your correspondence.

PRODUCT REGISTRATION

To better safeguard your product, please log on to

QR code image containing encoded data, no visible human-readable text

www.hisense-usa.com/support/productReq.aspto register your product.

The Benefits of Product Registration:

Product Update

Proper registration will enable Hisense to contact you of safety notifications, updates, accessories, or other product changes.

Proof of Ownership

In the case of an insurance loss such as fire, flood, or theft, your registration will serve as your proof of purchase.

Better Service

If you have any questions about your new Hisense product, your registration will help us assist you.

Hisense

life reimagined

Illustration of two refrigerators with directional arrows indicating movement or control (no text or symbols present)

Allen Wrench(3mm)(1/8")(Provided)	Wrench(8mm)
Philips screwdriver	Flat-bladescrewdriver

2" (50mm) 6999/64" (1776mm) 3" (76mm) 2" (50mm) 2" (50mm)

353/4" (908mm) 235/8" (600mm) 301/8" (745mm) 445/64" (1140mm) 6725/32" (1720mm)

Technical diagram of a refrigerator with numbered compartments and internal storage areas

Vista 2 del electrodoméstico

Labeled diagram of a refrigerator with numbered parts for identification

6 Alarm held 3 sec for CHM Lock -88°C 88°C Super Freeze Freezer Fridge Holiday Super Cool 1 2 5 4 3

Diagram of a door with hand gestures and directional arrows indicating motion (no text or symbols)

Line drawing of a hand pouring liquid into a container with a heart-shaped label (no text or symbols)

QR code image containing encoded data, no visible human-readable text

www.hisense-usa.com/support/productReg.asp para registrar su producto

Line drawing of two refrigerators with directional arrows indicating movement, no text or symbols present

25/64" -19/32" (10-15mm) Front roller Adjustable foot Rear roller

2" (50mm) 695.964" (17 76mm) 3" (76mm) 2" (50mm) 2" (50mm)

⑥ Alarm Hold 3 sec for Ctrl Lock -88°C SuperFreeze Freezer Fridge SuperCool ⑤ ② ① ④ ③

Diagram of a refrigerator interior showing hand gestures and a scroll with arrows indicating motion (no text or symbols)

Illustration of a hand pouring liquid into a device with a heart-shaped label (no text or symbols)