CHM770B - Microwave Oven Commercial Chef - Free user manual and instructions

USER MANUAL CHM770B Commercial Chef

CHM770B6C, CHM770W6C

Manuel D’utilisateur Micro-onde MODÈLE: CHM770B, CHM770W, CHM770B6C, CHM770W6CPage 2Page 3 CONTENTS

1. READ these instructions carefully before installing and operating the

appliance. Keep them for further reference.

2. Record in the space below the “SERIAL/MODEL NUMBER” found on the back

POSSIBLE EXPOSURE TO

EXCESSIVE MICROWAVE ENERGY

1. Do not attempt to operate this oven with the door open since

open-door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.

2. Do not place any object between the oven front face and the door or allow

soil or cleaner residue to accumulate on sealing surfaces.

3. Do not operate the oven if damaged. It is particularly important that the

oven door closes properly and that there is no damage to the:

2. HINGES AND LATCHES (broken or loosened)

3. DOOR SEALS AND SEALING SURFACES

4. The oven should not be adjusted or repaired by anyone except properly

“Arcing” refers to the presence of sparks inside the microwave oven. It can be caused by:

• Metal or foil touching the inside walls of the oven.

• Foil not closely molded to food, where edges have been left sticking up.

• Small metal parts such as twist-ties, poultry pins, or gold-rimmed dishes.

• Recycled paper towels which may contain small amounts of metal. ADDENDUM If this product is not maintained in a good state of cleanliness, its surface could be degraded. This could affect the lifespan of the product and lead to a dangerous situation. DANGERDANGER - Immediate hazards which WILL result in severe personal injury or death WARNINGWARNING - Hazards or unsafe practices which COULD result in severe personal injury or death CAUTIONCAUTION - Hazards or unsafe practices which COULD result in minor personal injury SAFETY INFORMATION CAUTION

OFF CEASE COOKING AND

IMPORTANT SAFETY INSTRUCTIONS

1. Read all instructions before using the appliance.

2. Read carefully and follow the specic “Precautions to avoid possible

exposure to excessive microwave energy” on page 3.

3. This appliance must be grounded. Connect only to properly

grounded outlet. See “GROUNDING INSTRUCTIONS” on page 6.

4. Install or position this appliance only in accordance with the

provided installation instructions on page 9.

5. Some products such as whole eggs and sealed containers -for

example, closed glass jars- can potentially explode and should not be heated in this oven.

6. Use this appliance only for the intended uses as described in this

manual. This type of oven is specically designed to heat, cook, or dry food. It is not designed for industrial or laboratory use. Do not use corrosive chemicals or vapors in this appliance.

7. As with any appliance, close supervision is necessary when used by

8. To reduce the risk of re in the oven cavity;

• Do not overcook food. Carefully attend the appliance when paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.

• Remove wire twist-ties from paper or plastic bags before placing bag in oven.

• If materials inside the oven ignite, keep oven door closed, turn oven off, and disconnect the power cord or shut off power at the fuse or circuit breaker panel.

• Do not use the cavity for storage purpose. Do not leave paper products, cooking utensils or food inside the cavity when not in use.

9. Liquids, such as water, coffee, or tea can be overheated beyond

the boiling point without appearing to be boiling due to surface tension of the liquid. Visible bubbling or boiling when the container is removed from the microwave oven is not always present. This could result in very hot liquids suddenly boiling over when a spoon or other utensil is inserted into the liquid.

10. Do not heat oil or fat for deep-frying. It is difcult to control the

temperature of oil in a microwave oven.

11. Foods with heavy skins such as potatoes, whole squash, apples and

chestnuts should be pierced with a fork or the tip of a sharp knife before cooking. WARNING When using electrical appliances, basic safety precautions should be followed, including the following

WARNING: To reduce the risk of burns, electric shock, re, and

injury to persons or exposure to excessive microwave energy: SAFETY INFORMATIONPage 6

FEDERAL COMMUNICATIONS COMMISSION

WARNING: This equipment generates and uses ISM frequency energy and if not installed

and used properly, that is in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception. It has been type-tested and found to comply with limits for an ISM Equipment pursuant to part 18 of FCC Rules, which are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the followings.

• Reorient the receiving antenna of radio or television.

• Relocate the Microwave oven with respect to the receiver.

• Move the microwave oven away from the receiver.

• Plug the microwave oven into a different outlet so that microwave oven and receiver are on different branch circuits. THE MANUFACTURER is not responsible for any radio or TV interference caused by UNAUTHORIZED MODIFICATION to this microwave oven. It is the responsibility of the user to correct such interference.

12. The contents of feeding bottles and baby food jars should be stirred

or shaken and the temperature should be checked before serving in order to avoid burns.

13. Cooking utensils may become hot because of heat transferred from

the heated food. Pot holders may be needed to handle the utensil.

14. Do not cover or block any openings on the appliance.

15. Do not store or use this appliance outdoors. Do not use this product

near water, for example, near a kitchen sink, in a wet basement, near a swimming pool, or similar locations.

16. Do not operate this appliance if the cord or plug is damaged, if it is

not working properly, or if it has been damaged or dropped.

17. Do not immerse cord or plug in water. Keep cord away from heated

surfaces. Do not let cord hang over the edge of a table or counter.

18. Use only thermometers, specically designed for use in microwave

19. Be certain the glass tray and roller rings are in place before

20. This appliance should be serviced only by qualied service

personnel. Contact nearest authorized service facility for examination, repair, or adjustment.

21. When cleaning sealing surfaces of the oven, such as the door jamb,

use only mild, nonabrasive soaps, or mild detergents applied with a sponge or soft cloth.

SAVE THESE INSTRUCTIONS

SAFETY INFORMATIONPage 7 GROUNDING INSTRUCTIONS ELECTRICAL REQUIREMENTS The electrical requirements are a 120 volt 60 Hz, AC only, 20 amp. It is recommended that a separate circuit serving only the oven be provided. The oven is equipped with a 3-wire cord having a 3-prong grounding plug. It must be plugged into a wall receptacle that is properly installed and grounded. This appliance must be grounded. In the event of an electrical short circuit, grounding reduces risk of electric shock by providing an escape wire for the electric current. The cord provided with this appliance is equipped with a grounding wire and a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded. Do not attempt to defeat this safety feature by modifying the plug in any way. Consult a qualied electrician or serviceman if:

1) The grounding instructions are not completely understood.

2) You are unsure that the appliance is properly grounded.

3) You have any questions about the grounding or electrical instructions.

1. A short power supply cord is provided to reduce the risk of becoming entangled in

or tripping over a longer cord.

2. If the power supply cord is too short, do not use an extension cord. Have a

qualied electrician or serviceman to install an outlet near the appliance.

3. If it is absolutely necessary to use longer cord sets or an extension cord, extreme

care must be exercised. a) Use only a grounding type 3-wire extension cord that has a 3-blade grounding plug and a 3-slot receptacle that will accept the plug on the appliance. b) The marked electrical rating of the cord set or extension cord must equal to or greater than the electrical rating of the appliance. The longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over unintentionally. NOTE: Neither Commercial Chef nor the dealer can accept any liability for damage to the oven or personal injury resulting from failure to observe the electrical connection procedures. WARNING Improper use of the grounding plug can result in a risk of electric shock. SAFETY INFORMATIONPage 8

UTENSIL GUIDE FOR THE MICROWAVE

This section lists which utensils can be used in the microwave, which have limited use, and which should not be used in the microwave at all. SAFETY INFORMATION CAN USE CAN NOT USE LIMITED USE

• Microwave browning dish: For browning the exterior of food such as steaks, chops, or pancakes. Follow the directions provided with your browning dish.

• Microwaveable plastic wrap: For retaining steam. Leave a small opening for some steam to escape. Avoid placing it directly on the food.

• Paper towels and napkins: To absorb excess moisture and prevent spattering. Use for short- term heating and covering. Check for manufacturer’s labels for any special instructions.

• Oven-proof glass, glass- ceramic bowls and dishes: For use in the microwave oven.

• Paper plates and cups: For short-term heating at low temperatures. Do not use recycled paper, which may contain metal and could ignite.

• Glass jars and bottles: Regular glass is too thin to be used in a microwave. It can shatter, causing damage and injury.

• Paper bags: These are a re hazard, they can absorb heat and burn. Only use popcorn bags that are designed for microwave use.

• Styrofoam plates and cups: These can melt and leave a harmful chemical residue on food.

• Plastic storage and food containers: Containers meant for cold storage, such as margarine tubs, can melt in the microwave.

• Metal utensils: These can damage your microwave oven. Remove all metal from food and containers before cooking.

• Parchment paper: Use as a cover to prevent spattering or as a wrap for steaming.

• Aluminium foil: Smooth, narrow strips of foil may be used to shield delicate areas on food items like drumsticks and wings to prevent overcooking. Keep all aluminium foil at least 1 inch from the side walls and the door of the microwave.

• Ceramic, porcelain, and stoneware: Only if they are labelled “Microwave Safe”. If they are not labelled, test them to make sure they can be used safely.

• Plastic: Use only if labelled “Microwave Safe”. Use with care because the plastic can soften from the heat of the food and some plastic can melt. NOTE: Using too much foil can damage your oven. NOTE: Recycled paper may contain metal which could ignite so please be careful.Page 9 SAFETY INFORMATION CAN USE CAN NOT USE LIMITED USE

• Wax paper: To prevent spattering.

• Thermometers: Only those labelled “Microwave Safe” and follow all directions. Check the temperature of food in several places. Conventional thermometers may be used on microwaved food once the food has been removed from the oven.

• Aluminium tray: May cause arcing. Avoid aluminium foil this may cause arcing.

• Take-out carton with metal handle: May cause arcing. Transfer food to a microwave-safe container.

• Metal or metal- trimmed utensils: Metal cookware, metal trim, and metallic glazes may cause arcing. Also avoid metal skewers and metal twisties.

• Wood: Wood will dry out when used in the microwave oven and may split or crack. Wooden bowls, baskets and board will dry out and may split or crack when used in the microwave.

• Recycled paper towels, paper plates and cups: May contain metal and could ignite.

• Straw, wicker, and wood: For short- term heating, such as warming dinner rolls for a few seconds. Baskets and bowls may be ammable. NOTE: To test if a dish is safe for microwaving, place the empty dish in the oven and microwave on HIGH for 30 seconds. A dish which becomes very hot should not be used.Page 10 SPECIFICATIONS

• Power Consumption: 120V~60Hz, 1050W

• Oven Capacity: 0.7 cubic feet

• Net Weight: Approx. 23.1 lbs. INSTALLATION GUIDE

1. Make sure that all the packing materials are removed from the inside of the door.

2. Check the oven for any damage, such as misaligned or bent door, damaged door

seals and sealing surfaces, broken or loose door hinges and latches, and dents inside the cavity or on the door. If there is any damage, do not operate the oven. Contact qualied service personnel.

3. This microwave oven must be placed on a at, stable surface capable of

supporting the weight of the oven plus the heaviest food likely to be cooked in the oven.

4. Do not place the oven where heat, moisture, or high humidity are generated, or

near combustible materials.

5. To function correctly, the oven must have sufcient airow on all sides. Allow 8” of

space above the oven, 4” at back, and 2” at both sides. Do not cover or block any openings on the appliance. Do not remove feet on which oven stands.

6. Do not operate the oven without glass tray, roller support, and shaft in their proper

7. Make sure that the power supply cord is undamaged and does

not run under the oven or over any hot or sharp surface.

8. The socket must be readily accessible so that the cord can be

quickly reached and easily unplugged in an emergency. NOTE: Do not remove the mica plate covering the wave guide in the oven cavity.

RADIO OR TV INTERFERENCE

If the microwave oven causes interference to your radio or TV,

1. Check that the microwave oven is on a different circuit

2. Relocate the radio or TV as far away from the oven as possible

3. Check position and signal of receiving antenna.

4. Clean door and sealing surface.

5. Move the microwave oven far away from the receiver.

• Display: Cooking time, power, indicators and present time are displayed.

• Quick cook buttons: Instant settings to cook popular foods. See page 14 for setting.

• Number pads (0-9): Touch to set times or weights.

• Clock: Use to set the time of day or recall the time of day.

• Reset: Use to clear all previous settings.

• Power: Use to set power level. To check power level during cooking, touch POWER LEVEL pad.

• Timer: Timer functions independently, even while a cooking program is in process.

• Cook: Use for multi-stage cooking. Enables cooking at multiple power and time settings automatically.

• Cook by weight: Programmed cooking based on the weight of the foods to be cooked.

• Defrost by weight: Programmed defrosting based on the weight of the foods to be defrosted.

• Speed defrost: Quick defrost function that alternates defrost and stand times to quickly and effectively defrost foods.

• Start/stop: Touch to start or stop cooking. NOTE: Please remove protective lm from the control pad before using your microwave. SET UP & USEPage 13 OPERATION INSTRUCTIONS

SETTINGS ONE SIGNAL: Oven accepts the entry. TWO SIGNALS: Oven does not accept the entry, check and try again.

2. Use the number pads to enter the

3. Touch CLOCK pad again.

NOTE: · This is a 12-hour cycle clock. When the oven is rst plugged in or when power resumes after a power interruption, the display will show ENTER CLOCK TIME. If you prefer not to have the clock displayed, touch RESET.

2. Enter the amount of time by touching

NOTE: · The maximum time you can enter is 99 minutes and 99 seconds.

• Time countdown can be seen in display before clock or cooking time returns to display.

• Touch TIMER and then touch RESET to cancel TIMER during timing process.

1. Use the number pads to set a cooking

time. You can set a cooking time from one second to 99 minutes and 99 seconds.

2. If you want to set a power level other

than 100% power, touch POWER, and then use the number pads to enter the power level.

3. Touch START/STOP to start cooking.

Use the digits to set a cooking power level:

PRESS POWER LEVEL PAD POWER 1,0 100% 9 90% 8 80% 7 70% 6 60% 5 50% 4 40% 3 30% 2 20% 1 10% 0 0%Page 14 B. Two-stage Cooking Some recipes require different stages of cooking at different temperatures.

Follow steps 1 and 2 in “One-stage Cooking”. DO NOT TOUCH START/ STOP.

Touch COOK then enter proper cooking time and (lower) power level. (Most 2-stage recipes use lower power for second stage.)

3. Touch START/STOP.

NOTE: · After total time has elapsed, signals sound and END appears in display. Touch any button or open oven door to clear END before starting another cooking function. SPEED DEFROST

1. Touch SPEED DEFROST.

2. Enter desired defrosting time by

touching correct number pads.

• The longest defrosting time is 99 minutes and 99 seconds.

• During defrosting program, the system will pause automatically and sound to remind users to turn meat over, after that touch START/STOP to resume the defrosting.

• After time has elapsed signals sound and END appears in display. Touch any button or open oven door to clear END before starting another cooking function.

• After setting SPEED DEFROST, oven can be programmed to automatically switch to one or two-stage cooking.

• For speed defrost and one stage cooking, follow steps above. Before touching START/ STOP, touch COOK; enter time and power level and then touch START/STOP.

• For speed defrost and two stage cooking, follow steps above. Before touching START/ STOP, touch COOK; enter two-stage cooking programs and then touch START/STOP.

2. Enter the one digit code by touching

the correct number pad.

3. Use the number pads to enter weight.

4. Touch START/STOP.

Cook By Weight Code Description Note: · Weight must be in pounds and ounces.

• Ounce weights less than 10 must be preceded by a 0. If label gives weight in pounds only, change the fraction of a pound to ounces using the following chart. Converting Fractions of a Pound to Ounces

• During cooking, the system will pause automatically and sound to remind users to turn meat over, after that touch START/STOP to resume cooking.

• After total cooking time, signals sound and END appears in display. Touch any button or open oven door to clear END before starting another cooking function.

FRACTIONS OF A OUNCES

Less than .03 0 .03 to .09 1 .10 to .15 2 .16 to .21 3 .22 to .27 4 .28 to .34 5 .35 to .40 6 .41 to .46 7 .47 to .53 8 .54 to 59 9 .60 to .65 10 .66 to .71 11 .72 to .78 12 .79 to .84 13 .85 to .90 14 .91 to .97 15 above .97 go to next even

“1”. For 2 entrees, touch the number pad “2”.

3. Touch START/STOP pad.

Microwaving one or two larger (10-12 oz. per share) frozen dinners:

1. Touch FROZEN DINNER twice.

2. For 1 entree, touch the number pad

“1”. For 2 entrees, touch the number pad “2”.

3. Touch START/STOP.

POTATO For potatoes (4 - 6 oz. per entries):

1. Touch POTATO once.

2. Enter number of potatoes by touching

number pads from 1 to 4.

3. Touch START/STOP.

For larger potatoes (8 - 10 oz. per entries):

1. Touch POTATO twice.

2. Enter number of potatoes by touching

number pads from 1 to 4.

2. Use the number pads to enter weight.

3. Touch START/STOP pad.

NOTE: · Weight must be in pounds and ounces. Ounce weights less than 10 must be preceded by a 0. If label gives weight in pounds only, change the fraction of a pound to ounces using the chart on page 13.

• The maximum weight you can enter is 5 lb. 16 oz.

• During defrosting program, the system will pause automatically and sound to remind users to turn meat over, after that touch START/STOP to resume the defrosting.

• After total defrosting time, signals sound and END appears in display. Touch any button or open oven door to clear END before starting another cooking function.

The child lock prevents unsupervised operation by children. To set: In standby mode, press and hold RESET for 3 seconds. Lock indication appears on the display. To cancel: Press and hold RESET for 3 seconds. Lock indication disappears.

The QUICK COOK settings allow you to cook or reheat food automatically without entering power level or time. For smaller portions, simply touch the applicable pad and START/STOP. For larger portions, press the pad twice. FROZEN DINNER, BAKED POTATO and BEVERAGE allow you to cook multiple amounts of the same food. Simply touch pad once, and ENTER AMT appears in the display. Enter the amount of servings and start. SET UP & USEPage 16 STIRRING Stir foods such as casseroles and vegetables while cooking to distribute heat evenly. Food at the outside of the dish absorbs more energy and heats more quickly, so stir from the outside to the center. The oven will turn off when you open the door to stir your food. ARRANGEMENT Arrange unevenly shaped foods, such as chicken pieces or chops, with the thicker, meatier parts toward the outside of the turntable where they receive more microwave energy. To prevent overcooking, place delicate areas, such as asparagus tips, toward the center of the turntable. SHIELDING Shield food with narrow strips of aluminium foil to prevent overcooking. Areas that need shielding include poultry wing-tips, the ends of poultry legs, and corners of square baking dishes. Use only small amounts of aluminium foil. Larger amounts can damage your oven. TURNING Turn foods over midway through cooking to expose all parts to microwave energy. This is especially important with large foods such as roasts. STANDING Foods cooked in the microwave build up internal heat and continue to cook for a few minutes after heating stops. Let foods stand to complete cooking, especially foods such as cakes and whole vegetables. Roasts need this time to complete cooking in the center without overcooking the outer areas. All liquids, such as soup or hot chocolate, should be shaken or stirred when cooking is complete. Let liquids stand a moment before serving. When heating baby food, stir well at removal and test the temperature before serving. ADDING MOISTURE Microwave energy is attracted to water molecules. Food that is uneven in moisture content should be covered or allowed to stand so that the heat disperses evenly. Add a small amount of water to dry food to help it cook. PIZZA Reheating a slice of pizza:

Heating a whole pizza:

automatically sets the cooking time for a 3.5 oz. bag of microwave popcorn.

2. Touch START/STOP.

NOTE: To change the preset POPCORN time: Touch POPCORN twice. ENTER TIME is displayed. Touch number pads to enter minutes and seconds. Touch START/STOP. This new cooking time will remain whenever you use the POPCORN setting until you reset, BEVERAGE For cups (5 - 7 oz. per share):

1. Touch BEVERAGE once.

2. Enter number of cups by touching

number pads from 1 to 4.

3. Touch START/STOP.

For larger coffee mugs (9-11 oz. per share):

1. Touch BEVERAGE twice.

2. Enter number of mugs by touching

number pads from 1 to 4.

NOTE: This setting lets you reheat a dinner plate of chilled leftovers with good results. COOKING TECHNIQUES SET UP & USEPage 17

1. When cleaning surfaces of door and

oven that comes together on closing the door, use only mild, nonabrasive soaps, or detergents apply with a sponge or soft cloth.

2. Turn off the oven and remove the

power plug from the wall socket before cleaning.

3. Keep the inside of the oven clean.

When food splatters or spilled liquids adhere to oven walls, wipe with a damp cloth. Mild detergent may be used if the oven gets very dirty. Avoid the use of spray and other harsh cleaners as they may stain, streak or dull the door surface.

4. The outside surfaces should be

cleaned with a damp cloth. To prevent damage to the operating parts inside the oven, water should not be allowed to sweep into the ventilation openings.

5. Wipe the window on both sides with

a damp cloth to remove any spills or spatters.

6. Do not allow the control panel to

become wet. Clean with a soft, damp cloth. When cleaning the control panel, leave oven door open to prevent oven from accidentally turning on.

7. If steam accumulates inside or around

the outside of the oven door, wipe with a soft cloth. This may occur when the microwave oven is operated under high humidity conditions, this is normal.

8. It is occasionally necessary to remove

the glass tray for cleaning. Wash the tray in warm sudsy water or in a dishwasher.

9. The roller ring and oven oor

should be cleaned regularly to avoid excessive noise. Simply wipe the bottom surface of the oven with mild detergent. The roller ring may be washed in mild sudsy water or dishwasher. When removing the roller ring from cavity oor for cleaning, be sure to replace in the proper position.

10. Remove odors from your oven by

combining a cup of water with the juice and skin of one lemon in a deep bowl, microwave for 5 minutes. Wipe thoroughly and dry with a soft cloth.

11. When it becomes necessary to

replace the oven light, please consult a dealer to have it replaced.

12. Please do not dispose this appliance

into the domestic rubbish bin; it should be disposed to the particular disposal center provided by the municipalities. CLEANING AND CAREPage 18 TROUBLESHOOTING & WARRANTY

BEFORE YOU CALL FOR SERVICE

IF THE OVEN FAILS TO OPERATE: A) Check to make sure that the oven is plugged in securely. If it is not, remove the plug from the outlet, wait 10 seconds and plug it in again securely. B) Check for a blown circuit fuse or a tripped main circuit breaker. If these seem to be operating properly, test the outlet with another appliance. C) Check to make sure the control panel is programmed correctly and the timer is set. D) Check to ensure that the door is securely closed engaging the door safety lock system. Otherwise, the microwave energy will not ow into the oven. IF NONE OF THE ABOVE SOLVES THE PROBLEM, CONTACT A QUALIFIED TECHNICIAN. DO NOT TRY TO ADJUST OR REPAIR THE OVEN YOURSELF. CUSTOMER SERVICE IMPORTANT DO NOT RETURN THIS PRODUCT TO THE STORE If you have a problem with this product, please contact the W Appliance Co. Customer Satisfaction Center at 1-855-855-0294. DATED PROOF OF PURCHASE, MODEL # AND SERIAL # REQUIRED FOR WARRANTY SERVICEPage 19 TROUBLESHOOTING & WARRANTY TROUBLESHOOTING Troubleshoot your problem by using the chart below. If the microwave oven still does not work properly, contact W Appliance Co. customer service center or the nearest authorized service center. Customers must never troubleshoot internal components. Microwaves hold dangerous voltage (5000V) even after power is removed. Only a certied technician should attempt Microwave repair.

TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY

Oven will not start A. Electrical cord for oven is not plugged in. B. Door is open. C. Wrong operation is set. A. Plug into the outlet. B. Close the door and try again. C. Check instructions. Arcing or sparkling A. Materials to be avoided in microwave oven , such as metal, were used. B. The oven is operated when empty. C. Spilled food remains in the cavity. A. Use microwave-safe cookware only. B. Do not operate with oven empty. C. Clean cavity with wet towel. Unevenly cooked foods A. Materials to be avoided in microwave oven were used. B. Food is not defrosted completely. C. Cooking time, power level is not suitable. D. Food is not turned or stirred. A. Use microwave-safe cookware only. B. Completely defrost food. C. Use correct cooking time, power level. D. Turn or stir food. Overcooked foods Cooking time, power level is not suitable. Use correct cooking time and power level. Under cooked foods A. Materials to be avoided in microwave oven were used. B. Food is not defrosted completely. C. Oven ventilation ports are restricted. D. Cooking time, power level is not suitable. A. Use microwave-safe cookware only. B. Completely defrost food. C. Check to see that oven ventilation ports are not restricted. D. Use correct cooking time and power level. Improper defrosting A. Materials to be avoided in microwave oven were used. B. Cooking time, power level is not suitable. C. Food is not turned or stirred. A. Use microwave-safe cookware only. B. Use correct cooking time and power level. C. Turn or stir food.Page 20 TROUBLESHOOTING & WARRANTY LIMITED WARRANTY Commercial Chef brand is used under license. Any repair, replacement, or warranty service, and all questions about this product should be directed to W Appliance Co. at 1 (855) 855- 0294 from the USA or Puerto Rico. W Appliance Co. warrants to the original purchaser that the product will be free from defects in material, parts and workmanship for the period designated for this product. The warranty commences the day the product is purchased and covers up to a period of 1 year (12 months) for labor/1 year (12 months) for parts (manufacturing defects only)/5 years (60 months) magnetron tube for microwave (part only). W Appliance Co. agrees that it will, at its option, replace the defective product with either a new or remanufactured microwave equivalent to your original purchase during the warranty period. Should the Part warranty period exceed the Labor warranty period, W Appliance Co. will supply at no charge for the remainder of the Part warranty, any new or remanufactured replacement parts as required by the product. During this period all labor and service charges will become the responsibility of the customer. Exclusions: This warranty does not apply to the below:

1. If the appearance or exterior of

the product has been damaged or defaced, altered or modied in design or construction.

2. If the product original serial number

has been altered or removed or cannot be readily determined.

3. If there is damaged due to power line

surge, user damage to the AC power cord or connection to improper voltage source.

4. If damage is due to general misuse,

accidents or acts of God.

5. If repair attempts are done by

unauthorized service agents, use of parts other than genuine parts or parts obtained from persons other than authorized service companies.

6. On units that have been transferred

from the original owner.

7. On products that have been purchased

as refurbished, like new, second-hand, in a “As-Is” or “Final Sale” terms.

8. To products used in a commercial or

9. To products used in settings other than

ordinary household use or used other than in accordance with the provided instructions.

10. To damages for service calls for

improper installations.

11. To damages to decorative trims,

nishes of the appliance or home incurred during installation.

12. To glass or replaceable light bulbs.

13. Transportation and shipping costs.

14. Labor after the initial 12 months.

15. Food loss for loss due to product

failure or delay in service, repair or replacement.

16. To charges occurred for after hour

service, weekend, holiday charges, tolls or mileage expense for service calls to remote areas.

17. Charges to make product available for

service, such as removal of trim, shelves etc. that are not a part of the appliance.

18. Service calls to install or correct the

installation of your microwave.

19. Service calls to instruct you how to use

house fuse, reset the circuit breaker or correct the wiring in the house.

LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL

DAMAGES FOR BREACH OF ANY EXPRESS OR

IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT

TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

ANY IMPLIED WARRANTY OF MERCHANTABILITY

OF FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE DURATION OF THE WARRANTY. Some states do not allow the exclusion or limitations of incidental or consequential damages, or limitations on how long the warranty lasts. In these cases the above exclusions or limitations may not apply to you. This warranty gives you specic legal rights and you may also have other rights which vary from state to state. Obtaining Service: To obtain service, product literature, supplies or accessories please call 1 [phone] to create a ticket for exchange/ repair. Please make sure to provide the date of purchase, model number and a brief description of the problem. Our customer service representative will contact you or send detailed return instructions. W Appliance Co. does not warrant that the appliance will work properly in all environmental conditions, and makes no warranty and representation, either implied or expressed, with respect to the quality, performance, merchantability, or tness for a particular purpose other than the purpose identied within this user’s manual. W Appliance Co. has made every effort to ensure that this user’s manual is accurate and disclaims liability for any inaccuracies or omissions that may have occurred. Information in this user’s manual is subject to change without notice and does not represent a commitment on the part of W Appliance Co. W Appliance Co. reserves the right to make improvements to this user’s manual and/or to the products described in this user’s manual at any time without notice. If you nd information in this manual that is incorrect, misleading, or incomplete, please contact us at 1- 855-855-0294. W Appliance Co., New York, NY 10018Page 21 CONTENU

SYMPTÔME POSSIBLE CAUSE POSSIBLE REMEDY

installations incorrects.

© 2018 Commercial Chef is a W Appliance Company. All Rights Reserved.